114 Best wait staff Jobs in Buffalo, New York (September 2025)

UBMD Primary Care

Nurse Manager

4 days ago

Buffalo

Job Description UBMD Primary Care seeking FT RN Nurse Manager to oversee it's downtown outpatient clinic at the Conventus Medical Office Building supporting primary care and specialty services. The Nurse Manager (NM) coordinates and manages overall clinical operations and supervisory responsibilities of the nursing department. The NM oversees RN's, as well as the LPN Clinic Supervisor (who oversees the medical assistants). The NM participates in and supports patient care with emphasis on patient response including triaging and timely follow up on medical concerns, referrals and diagnostic testing. Plans, modifies care and implements interventions as needed and communicates appropriate with patient. Manages schedule and identifies training needs, recruitment/interviewing, addressing disciplinary issues and providing overall guidance and mentorship. Monitors clinical workflow to ensure efficient operations and patient cycle time. Recommends workflow enhancement to achieve practice transformation goals. Follows PCMH standards. Works closely with Operations Manager to ensure a smooth transition of patient services from the back office to the front office. Implements workflows necessary to meet quality metrics (i.e. blood pressure, diabetes, cancer screenings, etc.). Responsible for completing/managing weekly vaccine inventory. Investigates patient complaints and ensures necessary follow up is completed. Qualified candidates should have a valid NYS nursing license as well as a minimum of three (3) years of experience as an RN plus a minimum of one (1) year experience as a supervisor, preferably in an outpatient clinic setting. Excellent communication, organizational and multi-tasking skills required. Monday through Friday day shift, no holidays, no weekends. PAID PARKING. Pay range is $75,000 to $80,000 annually. Full-time 37.5 hours/week. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE POSITION TITLE Nurse Manager LOCATION(S) Outpatient Clinic REPORTS TO: Director of Clinical Operations, Operations Manager and/or Medical Director FLSA STATUS: Exempt SALARY RANGE: $75,000/year to $80,000/year POSITION TYPE: Full Time SUPERVISORY REQUIREMENTS: Registered Nurses, Licensed Practical Nurses, Medical Office Assistants Job Summary: The Nurse Manager (NM) coordinates and manages overall clinical operations and supervisory responsibilities of the nursing department in a specific outpatient clinic. Essential Functions: • Participates in and supports patient care with emphasis on patient response including triaging and timely follow up on medical concerns, referrals and diagnostic testing. Plans, modifies care and implements interventions as needed and communicates appropriately with patient., • Accurately and efficiently updates patient medical record on a regular basis., • Responsible for supervision of all non-provider clinical staff to include appropriate scheduling, identifying training needs, recruitment/interviewing, addressing disciplinary issues and providing overall guidance and mentorship., • Identifies training needs for new and current nurses including hands-on training, EMR, infection control, CPR, etc., • Monitors clinical workflow to ensure efficient operations and patient cycle time. Recommends workflow enhancement to achieve practice transformation goals., • Monitors and tracks expenditures including staffing and clinical supply costs by staying within budget and helping to promote effective use of resources., • Works closely with the Director of Clinical Operations and/or Operations Manager to ensure a smooth transition of patient services from the back office to the front office., • Implements workflows necessary to meet quality metrics (i.e. blood pressure, diabetes, cancer screenings, etc.)., • Responsible for completing/managing and submitting weekly vaccine inventory., • Receives, handles and investigates complaints regarding patient quality of care concerns. Ensures necessary follow up is completed. Assumes responsibility for resolving more difficult service programs as needed or requested., • Collaborates with nurse managers to ensure consistent and efficient practices are being done across all sites., • Reviews established standards of nursing care (triage process, staffing mix, patient wait times) on a regular basis and recommends and implements changes as needed., • Coordinates nursing care plans for high-risk patients through patient and family education, distribution of literature, referrals and community service recommendations as needed., • Follows Patient Centered Medical Home (PCMH) standards., • Responsible for ordering NYS prescriptions as needed., • Complies with quality assurance, OSHA, PCMH focus, infection control, safety and other policies as set forth., • Ability to work at least 37.5 hours per week on a regular basis, except during times when paid time off is requested and approved., • Arranges required and/or needed trainings on an annual or as-needed basis., • Attends required/requested meetings including quality, PCT, medical director, etc., • May be required to travel to other UBMDFM locations dependent on company/employee need., • Work hours may fluctuate depending on company/department need. Education: Graduate of an approved Registered Nurse program. Current NYS nursing license. Experience: Minimum of three (3) years of previous nursing experience, preferably in an outpatient clinic setting. Minimum of one (1) year of supervision/management experience required. Knowledge of PCMH and care/chronic disease management helpful. Knowledge, Skills & Abilities: Excellent communication, interpersonal and conflict-resolution skills required. Strong organizational, leadership and attention-to-detail skills are required. Proficiency in electronic medical records required. Working/Environment Conditions: • Position is in a well-lit, moderate to fast-paced, clean office environment., • Office noise level will be moderate most times. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. Prolonged periods of sitting at a workstation in order to perform duties on a computer and/or prolonged periods of standing/walking while managing patient care. • While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard., • Specific vision abilities required by this job include close vision requirements due to computer work., • Light to moderate lifting (up to 15 pounds) may be required., • Regular, predictable attendance is required. UBMD Primary Care is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines.

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