Routing Supervisor
il y a 2 jours
Fontana
Job DescriptionDescription: SHIPPING SUPERVISOR Fontana, CA Onsite 4am Shift JOB SUMMARY The Shipping Supervisor is responsible for managing routing and transportation for all business units and customers. Duties will include developing a team of routing coordinators and floor associates. Manage routing reports and invoicing end-of-day operations, and efficiently communicate updates to our business units' leadership teams. RESPONSIBILITIES • Responsible for ensuring timely routing of various customers such as Big Box, Majors, Off Price or International, • Ensure team is successful in routing accurately, coordinating with carriers or freight forwarders to schedule pickups in time to meet business needs and end-of-month goals, • Oversee Shipping Schedule accuracy and ensure the report is published on time daily to ensure teams can manage work based on priorities, • Ensure accurate and strong communication, email etiquette, and relationship skills with both internal/external customers, • Manage the successful processing of the Routing Report, and details are being calculated accurate details for outbound freight, • Experience with customer routing guides, routing request timelines, and INDC/MABD, • Ensure the team maintains a focus on shipping on the start date, route in time to meet cancel dates, communicate aging POs, manage INDC's, and prioritizes accordingly, • Collaborate with the team and other departments to ensure POs are packed to ship on time, • Ensure shipped orders are invoiced at the end of the shift, and all documentation is sent accordingly, • Create and maintain shared detailed routing SOPs for customers, • Communicate with management any ongoing opportunities and escalate risk, • Ensure proactive communication with Customer Service and Wave teams for extensions, issues with routing or carrier delays, • Tracks shipments as needed and communicates information internally, • Determine the best mode of transportation for shipments, • Proactive in reviewing priorities to ensure ship windows are met, • Create and maintain export documents for International shipments, • Generate, update, print, and upload Bills of Ladings, • Research chargebacks, root cause with teams to correct for future and provide updates, • Support in obtaining POD’S/BOL’S from carriers as needed for auditors, • Cross-train and develop team to manage workload successfully, support in other areas based on business needs or in other departments, • Perform other duties and responsibilities as assigned, • Ensure safe work practices are exercised, • Support the shipping and transfer process for business units operating out of 3PL, • Evaluate current practices and create ways to increase efficiency or innovateRequirements:, • Ability to make sound decisions quickly in any situation., • Flexibility to adjust to new information or circumstances., • Effectively communicating with both internal and external customers., • Flexibility to work OT, Saturdays, and Holidays to meet business needs EXPERIENCE • 3-5 years of experience in routing/shipping operations, • Experience with Vendor Compliance Routing guides and requirements., • Microsoft Excel and WMS experience (other ERP systems a plus), • Experience with routing in portals for customers such as Costco, Walmart, Target, Nordstrom, Bloomindale’s, Ross, and Burlington, • Experience with LTL portals (TMS) and small parcel shipments, • Experience leading teams of 10+ associates, encouraging teamwork, and demonstrating a positive mindset. PHYSICAL DEMANDS: • Ability to stand and walk continuously throughout the day. Lifting, pushing, pulling, or moving cartons up to 50 lbs., • Work in cooler and heated conditions based on the time of year, • Ability to operate equipment such as forklifts, riders, and pallet jacks.