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  • Customer Service & Office Assistant
    Customer Service & Office Assistant
    il y a 28 jours
    Temps plein
    Newark

    Full job description Job Overview The Office Assistant / Customer Service Representative supports daily office and customer service operations within our rigid box manufacturing plant. This role is responsible for assisting with shipment processing, inventory data entry, and customer communication. The position will collaborate regularly with the Customer Service Manager to stay aligned on customer needs, shipment coordination, and operational updates while also supporting general administrative functions. Responsibilities Enter and maintain inventory data to generate accurate inventory reports Process and coordinate FedEx and UPS shipments, including preparing labels and tracking shipments Provide customer service by responding to emails and phone calls in a timely and professional manner Assist customers with order status, shipment tracking, and general inquiries Perform general administrative and clerical duties to support office operations Collaborate with the Customer Service Manager to ensure customer requests and operational needs are handled efficiently Experience Prior office experience, front desk operations, or administrative experience is preferred Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) Excellent organizational skills with the ability to multitask effectively Strong basic math skills and attention to detail Bilingual abilities are highly valued to serve diverse client needs Pay: $20.00 - $22.00 per hour Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person

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  • Document Controller
    Document Controller
    il y a 2 mois
    $40000–$52000 par an
    Temps plein
    Greenpoint, Brooklyn

    The candidate will be responsible for preparing and processing business contracts on an as-needed basis throughout the day. This includes completing contract templates in accordance with specific deal terms, ensuring all documentation is accurate, compliant, and delivered within required timeframes. Once finalized, contracts must be distributed to relevant parties via a secure electronic signature platform. In addition, the role may involve processing applications and supporting related operational workflows as needed. Key Responsibilities: • Accurately complete and review contract templates based on transaction-specific requirements, • Ensure timely execution and delivery of all contractual documents, • Distribute agreements through electronic signature platforms (e.g., DocuSign), • Assist with application processing and administrative operational tasks, • Maintain organized digital records and ensure compliance with internal standards Qualifications & Expectations: • Strong attention to detail with the ability to manage complex documentation accurately, • Proven ability to perform in a fast-paced, high-volume financial or business environment, • Excellent time management and organizational skills, • High level of accountability, as errors in contract execution may result in financial or regulatory penalties, • Technologically proficient, including advanced working knowledge of Microsoft Excel, Microsoft Word, Adobe Suite, and Gmail, • Comfortable using digital document management systems and e-signature platforms (e.g., DocuSign) We are seeking a highly efficient, detail-oriented professional who can uphold strict accuracy standards while supporting critical financial and operational processes.

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