Automotive Service Writer Advisor
3 days ago
Visalia
Job Description Position Overview We’re seeking an Experienced Automotive Service Advisor to join our team. This role is ideal for someone who thrives in a fast-paced environment, has strong customer service skills, and understands the ins and outs of vehicle maintenance and repair. As the bridge between customers and our technicians, you’ll play a key role in ensuring every customer drives away confident in our work. Responsibilities • Greet customers and listen to their service needs in a professional, friendly manner, • Write and manage repair orders, ensuring accuracy and clarity, • Communicate clearly with both customers and technicians regarding service recommendations, estimates, and timelines, • Provide updates to customers throughout the service process, • Upsell additional services when appropriate, with honesty and transparency, • Ensure all work meets dealership and manufacturer standards, • Maintain excellent customer satisfaction and retention Qualifications • Minimum 2+ years of experience as an Automotive Service Advisor (dealership experience preferred), • Strong knowledge of automotive repairs, maintenance, and terminology, • Excellent communication and organizational skills, • Ability to multitask and work efficiently in a busy service department, • Proficiency with service scheduling and management software, • Valid driver’s license with a clean driving record What We Offer • Competitive pay (base + commission/bonuses), • Health, dental, and vision benefits (if applicable), • Paid time off and holidays, • Ongoing training and career development, • A supportive, team-oriented work environmentCompany DescriptionDann’s Discount Auto Sales is a trusted local dealership focused on providing reliable pre-owned vehicles at affordable prices. We believe in treating customers like family and making car buying simple, honest, and stress-free. Join our close-knit team and grow with a company where hard work is valued and every role makes a difference.Dann’s Discount Auto Sales is a trusted local dealership focused on providing reliable pre-owned vehicles at affordable prices. We believe in treating customers like family and making car buying simple, honest, and stress-free. Join our close-knit team and grow with a company where hard work is valued and every role makes a difference.