Automotive Service Writer Advisor
hace 30 días
Visalia
Job Description Position Overview We’re seeking an Experienced Automotive Service Advisor to join our team. This role is ideal for someone who thrives in a fast-paced environment, has strong customer service skills, and understands the ins and outs of vehicle maintenance and repair. As the bridge between customers and our technicians, you’ll play a key role in ensuring every customer drives away confident in our work. Responsibilities • Greet customers and listen to their service needs in a professional, friendly manner, • Write and manage repair orders, ensuring accuracy and clarity, • Communicate clearly with both customers and technicians regarding service recommendations, estimates, and timelines, • Provide updates to customers throughout the service process, • Upsell additional services when appropriate, with honesty and transparency, • Ensure all work meets dealership and manufacturer standards, • Minimum 2+ years of experience as an Automotive Service Advisor (dealership experience preferred), • Strong knowledge of automotive repairs, maintenance, and terminology, • Excellent communication and organizational skills, • Ability to multitask and work efficiently in a busy service department, • Proficiency with service scheduling and management software, • Competitive pay (base + commission/bonuses), • Health, dental, and vision benefits (if applicable), • Paid time off and holidays, • Ongoing training and career development, • A supportive, team-oriented work environmentCompany DescriptionDann’s Discount Auto Sales is a trusted local dealership focused on providing reliable pre-owned vehicles at affordable prices. We believe in treating customers like family and making car buying simple, honest, and stress-free. Join our close-knit team and grow with a company where hard work is valued and every role makes a difference.Dann’s Discount Auto Sales is a trusted local dealership focused on providing reliable pre-owned vehicles at affordable prices. We believe in treating customers like family and making car buying simple, honest, and stress-free. Join our close-knit team and grow with a company where hard work is valued and every role makes a difference.