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Job Description Receptionist Job Description JOB TITLE: Receptionist REPORTS TO: Practice Manager FLSA CLASSIFICATION: Non-Exempt Hourly STATUS: Full-time or Part-time SUMMARY OF JOB PURPOSE AND FUNCTION The purpose of this position inherently involves providing excellent customer care to our hospital clients. The receptionist represents the mission and values to all customers and is typically the first and last person a client encounters when entering our hospital. The receptionist is responsible, like all team members, for fostering cohesion and motivation within the practice. ESSENTIAL RESPONSIBILITIES AND TASKS Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients. Provide professional, efficient and exceptional service at all times. Educate clients on wellness plans, preventive care, pet health needs, hospital services and other issues. Obtain relevant information and history from clients and maintain proper and complete medical charts. Assume primary responsibility for answering the practice phone and routing calls appropriately. Maintain hospital appointment calendar including scheduling appointments from callers or visitors and reviewing on-line bookings as well as confirming appointments. Greet all visitors to the practice; greet clients and patients by name as they arrive for appointments and notify technical staff when they arrive. Monitor wait times and make accommodation as necessary during peak/busy times, or when medical staff is dealing with an emergency situation. Ensure that the waiting area is consistently cleaned. Train others in receptionist duties as needed. Possess basic understanding of practice workflow and roles in order to provide backup support to technical staff when rooms need to be loaded or patients need to be discharged and primary staff members are otherwise occupied. Other job duties as assigned. CAPABILITIES AND EXPERIENCE (CAN DO) • Ensure medical quality - Adheres to medical standards of care established by the veterinarian(s) and industry establishments including the AVMA, AAHA & AAFP. Advocacy for the health & safety of patients is the priority. Escalate concerns with urgency. Take ownership of actions and related feedback., • Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration., • Communication skills - Reads, writes andneeds speaks fluent English. Demonstrates exceptionally strong written and verbal communication skills., • Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order., • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions., • Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service., • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions., • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement., • Initiative – shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done., • Integrity – Firmly adheres to the values and ethics of Roots Veterinary Hospital. Exhibits honesty, discretion, and sound judgment., • Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others., • Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned., • Independence – Able and willing to perform tasks and duties without supervision as appropriate. Ability to work at a computer for long periods of time. Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.). The noise level in the work environment may be moderately high. Requires sufficient ambulatory skills in order to perform duties while at hospital, for example the ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. EXPERIENCE, EDUCATION AND/OR TRAINING High School Diploma or equivalent preferred. Must be able to perform all duties and responsibilities as outlined above. Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. Previous experience preferred with a strong focus on customer service. Powered by JazzHR 76Qciao6m9

Job Description Unleash total career flexibility as an independent veterinary contractor with Vetco, a division of Petco, The Health + Wellness Company. We're on a mission to improve the lives of pets and pet parents. A vital part of our mission is making high-quality veterinary care more accessible to pets in your community. You can enjoy multiple benefits while working with Vetco as a relief veterinarian! We offer flexible online booking so you can achieve the ultimate work-life balance. You select your shifts with no minimum or maximum number required. We have a variety of weekend and weekday hours available for selection. You determine your rate for each relief shift chosen. Continue practice activities outside of Vetco shifts and enjoy NO agency fees! Our appointment-based model helps manage traffic and gets you out the door on time. We have trained, experienced staff to manage operations, so you can focus on delivering the best care and patient experience possible. Stay in the know with our monthly newsletter that highlights policy and product updates and clinic news. Enjoy a 15% Petco discount to help you spoil your pets on all products and services What's the difference between Vetco Vaccination Clinics and Vetco Total Care Hospitals? VETCO VACCINATION CLINICS offer wellness examinations, preventive vaccinations and medications, heartworm testing, and microchip insertion. No surgeries, emergencies, or sick visits. A trained staff runs operations, transactions and helps to safely restrain pets. Clinics are located inside Petco retail locations. Appointments help manage traffic to get you out the door on time. VETCO TOTAL CARE HOSPITAL relief shifts include preventive care, diagnostic workups, outpatient surgeries, and dental procedures. You will partner with the area medical director before your shifts to review the comfort level of cases. Hospitals are equipped with digital patient records, surgical suite, Butterfly IQ+ handheld ultrasound imaging, digital and dental X-ray, Vetology Radiograph Interpretation AI, and on-site labs. Licensed and trained hospital staff. No overnights or emergency on-call. The appointment-based model helps manage traffic and gets you out the door on time! REQUIREMENTS • Doctor of Veterinary Medicine state license in good standing, • Appropriate state-specific licensing to perform all shift functions including the ability to perform blood draws & administer vaccines, • DEA in good standing preferred for full-service Vetco Total Care hospital relief shifts, • Ability to provide Professional Liability Insurance + license defense policy, • Compliance with all local state and federal mandates HOSPITAL & CLINIC LOCATIONS Vetco Total Care hospitals and Vetco Clinics provide access to high-quality veterinary care in 48 states, with new locations opening soon. Ask us about hospitals and clinics near you. Send an email or schedule a call directly with one of our Talent Advisors to learn more! Explore all open shift locations on the Vetco Clinics website. Job Posted by ApplicantPro

Job Description JOB TITLE: Veterinary Technician REPORTS TO: Practice Manager & Veterinarian(s) FLSA CLASSIFICATION: Non-Exempt STATUS: Full-time or Part-time SUMMARY OF JOB PURPOSE AND FUNCTION The Veterinary Technician supports the veterinarians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment. ESSENTIAL RESPONSIBILITIES AND TASKS Act as the extra eyes, ears and hands for the veterinarian to ensure the best quality pet care and to maximize the veterinarian's productivity. Lead communications with veterinarians and veterinary medical team to maintain the flow of patients. Provide professional, efficient and exceptional service at all times. This includes performing procedures that do not require veterinarian assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets. Educate clients wellness plans, preventive care, pet health needs, any diagnosis or treatment, hospital services and other issues. Obtain relevant information and history from clients and maintain proper and complete medical charts. Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs. Assist with surgery as applicable. Utilize technical skills to the fullest, within state practice acts regarding duties of credentialed veterinary technicians. Mentor other paraprofessionals in the hospital. Possess basic understanding of receptionist duties and software in order to provide backup support to clients when needed. Other job duties as assigned. CAPABILITIES AND EXPERIENCE (CAN DO) • Ensure medical quality - Adheres to medical standards of care established by the veterinarian(s) and industry establishments including the AVMA, AAHA & AAFP. Advocacy for the health & safety of patients is the priority. Escalate concerns with urgency. Take ownership of actions and related feedback., • Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration., • Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills., • Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order., • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions., • Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service., • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions., • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement., • Computer skills - Comfortably and confidently uses a computer and specialized medical software, as well as Microsoft Outlook, Word and Excel. ATTITUDES (WILL DO) • Initiative – shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done., • Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospital. Exhibits honesty, discretion, and sound judgment., • Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned., • Independence – Able and willing to perform tasks and duties without supervision as appropriate., • Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to work at a computer for long periods of time. Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.). The noise level in the work environment may be moderately high. Requires sufficient ambulatory skills in order to perform duties while at hospital, for example the ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. EXPERIENCE, EDUCATION AND/OR TRAINING Veterinary technician certification or licensure required (CVT, RVT, LVT, and LVMT). Associate’s or Bachelor’s degree from an AVMA accredited veterinary technology program, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. High School Diploma or equivalent preferred. Must be able to perform all required skills of AVMA accredited veterinary technology programs at a level in which to aid in the efficiency of the practice. Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. One year or more related experience with customer service aspects is preferred. BENEFITS Each employee will have the opportunity to enroll in benefits including: • 401(k) with match, • Health insurance, • Dental & Vision, • Paid time off (including CE time), • Paid holidays, • CE cost reimbursement K8lCOzXrfq

With more than 40 years of experience in healthcare staffing, Supplemental Health Care offers reliable support, competitive pay, and great benefits every step of the way. If you need an accommodation because of a disability to search and apply for a career opportunity with Contractor, please send an

With more than 40 years of experience in healthcare staffing, Supplemental Health Care offers reliable support, competitive pay, and great benefits every step of the way. If you need an accommodation because of a disability to search and apply for a career opportunity with Contractor, please send an

Job Description Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents, • Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards, • Register patients, update patient records, verify insurance accurately and timely, and check patients out, • Determine, collect, and process patient payments and address collection and billing issues, • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests, • Balance daily patient charges (cash, check, credit cards) against system reports, • Complete closing procedures by preparing closing documentation and submitting required reports, • Complete cash control procedures and secure financial assets, • Maintain complete and accurate documentation

Job DescriptionAFC Urgent Care - Scarsdale Benefits/Perks • Paid time off (For Full - Time Only), • Health insurance (For Full - Time Only), • Dental insurance (For Full - Time Only), • Great small business work environment Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents, • Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards, • Register patients, update patient records, verify insurance accurately and timely, and check patients out, • Determine, collect, and process patient payments and address collection and billing issues, • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests, • Balance daily patient charges (cash, check, credit cards) against system reports, • Complete closing procedures by preparing closing documentation and submitting required reports, • Complete cash control procedures and secure financial assets, • Maintain complete and accurate documentation