Technology Coordinator
11 hours ago
New York
Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Company parties, • Competitive salary, • Free food & snacks, • Opportunity for advancement, • Paid time off Behind the scenes, we are building something bigger than therapy. We are actively expanding and strengthening our internal system and digital infrastructure designed to support scalable healthcare operations, clinical workflow, scheduling, billing logic, internal reporting, automation, and long-term growth. This is not a helpdesk job. This is a build-the-future role with real responsibility, real ownership, and real impact. We are seeking an Technology Coordinator who can step into our ecosystem, learn it deeply, and help strengthen both our software systems and internal tech infrastructure across all of The Sensory Studio locations. The Technology Coordinator will support the continued development, maintenance, and evolution of Max Studio Health (MSH), our internal EMR system and also play a key role in supporting internal technology logistics across all centers. This person will be responsible for understanding how MSH functions end-to-end, supporting and improving its workflows, and ensuring our team has the technology support and infrastructure needed to operate efficiently day-to-day. This role requires someone who can think like an engineer and operate like a leader someone who is technically sharp, operationally organized, and able to handle both systems development and real-time studio technology needs. Required Technical Skills Front-End Development: • ReactJS (Proficiency strongly required), • HTML / CSS, • TailwindCSS (Highly preferred), • Proficiency in other modern JavaScript frameworks (Angular, Vue, etc.) is acceptable, as long as you can work confidently in React.Back-End Development, • Python (Strong proficiency required), • SQL (PostgreSQL) (Strong proficiency required), • Experience working with AWS CLI, • AWS Lambda, • API Gateway, • S3, • DynamoDB, • CloudWatch, • RDS (PostgreSQL)Infrastructure / DevOps Skills, • Docker, • Supporting staff with internal technology requests and troubleshooting, • Computer, laptop, and workstation support, • Printer setup, connectivity troubleshooting, and general printer maintenance support, • Telephone system support (including Net2Phone), call routing issues, voicemail troubleshooting, and internal messaging support, • Wi-Fi and connectivity troubleshooting, including coordination with service providers when needed, • Supporting onboarding and offboarding technology logistics (device setup, access, accounts, permissions), • Conducting equipment audits across all centers, • Maintaining and tracking technology inventory across locations (computers, iPads, printers, headsets, accessories, etc.), • Ensuring each center remains organized, operationally prepared, and properly equippedThis role requires someone who is responsive, dependable, resourceful, and able to support real-time operational needs in a fast-moving pediatric healthcare environment. Core Responsibilities • Supporting the continued development and expansion of Max Studio Health (MSH), • Troubleshooting, optimizing, and improving system workflows across internal platforms, • Building scalable tools that support Admin, HR, Billing, and Clinical Operations, • Managing AWS deployments, cloud infrastructure, and monitoring systems, • Maintaining clean documentation to ensure long-term sustainability of systems, • Diagnosing and resolving technical issues quickly and effectively, • Supporting automation, API connectivity, and internal reporting tools, • Assisting with technology planning, infrastructure upgrades, and long-term systems strategy, • Strong ownership mentality and self-direction, • High energy, initiative, and problem-solving instincts, • Organization, structure, and attention to detail, • Ability to communicate technical concepts clearly to non-technical staff, • Ability to stay calm under pressure and respond efficiently to urgent needs, • Strong documentation habits and pride in clean, sustainable work Bonus Skills (Highly Attractive) While not required, we strongly value candidates with: • Healthcare operations technology experience, • HIPAA-aware system design and compliance awareness, • Experience with internal dashboards, admin portals, or automation tools, • Experience working in scaling environments with evolving infrastructure, • Strong UI/UX instincts for building staff-friendly systems You will help shape the systems that support our staff, our families, and our long-term growth. This is a role with influence, autonomy, and real responsibility designed for someone who wants to become an integral part of a long-term mission.