IT Support Specialist L2 (French Speaker)

Tecnología de la información

09/09/2021111 vistas

IT Support Specialist L2 (French Speaker)

Your will be part of the IT Team and play a critical role within the company. For all IT related queries, you will ensure that you provide a high level of service and resolve queries in a timely manner.

Day to day tasks include - but not limited to:

- Being the first point of contact for all IT queries (external & internal)

- Answer requests by phone and chat from our clients and our colleagues

- Create, update and resolve tickets within agreed SLAs and by following the ITIL framework

- Support end-users mainly remotely and occasionally onsite

- Configure, install and maintain equipment according to the needs of the company and perform hardware and software updates as needed

- To be responsible (admin level) for all internal IT systems

- Liaise with third party suppliers to ensure services provided are maintained at the highest level

  • Experiencia
    Se requiere
  • Idiomas
    Francés – nativo
    Inglés – avanzado
  • Jornada
    Completa
  • Horario
    Monday to Friday
  • Salario
    26.000 € – 28.000 € anual
  • Inicio
    Incorporación inmediata

pin iconDreta de l'Eixample, Barcelona

Recruitment • 1-10 empleados

Con nosotros desde julio, 2019

We know that living and working abroad can be both challenging and rewarding – our whole team made the same decision to experience life abroad. Let us be your personal advisor and help you manage this important and gratifying next step.

Blu  Selection avatar icon
ResponsableBlu SelectionActivo hace 11 horas

Más ofertas de esta empresa

Ver todas

Ofertas similares

Con tu consentimiento, nos gustaría utilizar cookies y tecnologías similares para mejorar tu experiencia con nuestro servicio. Para más información al respecto, visita nuestra página de Política de privacidad