IT Support Specialist L2 (French Speaker)

Tecnología de la información

09/09/2021111 vistas

IT Support Specialist L2 (French Speaker)

Your will be part of the IT Team and play a critical role within the company. For all IT related queries, you will ensure that you provide a high level of service and resolve queries in a timely manner.

Day to day tasks include - but not limited to:

- Being the first point of contact for all IT queries (external & internal)

- Answer requests by phone and chat from our clients and our colleagues

- Create, update and resolve tickets within agreed SLAs and by following the ITIL framework

- Support end-users mainly remotely and occasionally onsite

- Configure, install and maintain equipment according to the needs of the company and perform hardware and software updates as needed

- To be responsible (admin level) for all internal IT systems

- Liaise with third party suppliers to ensure services provided are maintained at the highest level

  • Experiencia
    Se requiere
  • Idiomas
    Francés – nativo
    Inglés – avanzado
  • Jornada
  • Horario
    Monday to Friday
  • Salario
    26.000 € – 28.000 € anual
  • Inicio
    Incorporación inmediata

pin iconDreta de l'Eixample, Barcelona

Recruitment • 1-10 empleados

Con nosotros desde julio, 2019

We know that living and working abroad can be both challenging and rewarding – our whole team made the same decision to experience life abroad. Let us be your personal advisor and help you manage this important and gratifying next step.

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