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  • Recepcionista, Beauty Coach y Ventas
    Recepcionista, Beauty Coach y Ventas
    hace 8 días
    €17000–€18000 anual
    Jornada completa
    Badalona

    Buscamos una persona dinámica, proactiva y apasionada por la estética para ocupar el puesto de Recepcionista, Beauty Coach y Ventas en nuestro centro de estética y medicina estética. Esta posición es clave para ofrecer una experiencia excepcional a nuestros clientes desde el primer contacto, brindando asesoramiento personalizado y gestionando el proceso de ventas con eficacia. Responsabilidades: 1. Recepción y Atención al Cliente:, 2. - Recibir a los clientes con amabilidad y profesionalismo., 3. - Gestionar las citas, llamadas telefónicas, y correos electrónicos., 4. - Mantener actualizada la agenda del centro y coordinar con el personal médico y estético., 5. - Gestionar la recepción de pagos y facturación., 7. Beauty Coach:, 8. - Realizar consultas personalizadas para entender las necesidades estéticas de los clientes., 9. - Asesorar sobre los tratamientos estéticos y médicos más adecuados, basándose en las últimas tendencias y tecnologías del sector., 10. - Guiar a los clientes en la elección de productos cosméticos y tratamientos para el cuidado personal., 11. - Ofrecer seguimiento post-tratamiento para asegurar la satisfacción del cliente y recomendar servicios adicionales cuando sea necesario., 12. Ventas:, 13. - Promover activamente los servicios y productos del centro, destacando los beneficios y resultados., 14. - Identificar oportunidades para aumentar las ventas a través de recomendaciones y paquetes personalizados., 15. - Mantener el inventario de productos y colaborar con el equipo en estrategias de venta., 16. - Gestionar programas de fidelización y promocionales, asegurando que los clientes conozcan las ofertas vigentes. Requisitos: - Experiencia previa en recepción, ventas o asesoramiento en centros de estética, belleza o salud. - Conocimiento sólido de productos cosméticos y tratamientos estéticos. - Habilidades excelentes de comunicación, empatía y atención al cliente. - Orientación a resultados, con capacidad para cerrar ventas y ofrecer un servicio premium. - Capacidad para trabajar en equipo y en un entorno dinámico. Ofrecemos: - Formación continua en los últimos avances en estética y medicina estética. - Ambiente de trabajo colaborativo y profesional. - Oportunidades de crecimiento en el sector. Si te apasiona la belleza, el bienestar y te gusta trabajar en un entorno donde puedes transformar la experiencia de los clientes, ¡te estamos buscando!

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  • Ayudante de Camarero/a
    Ayudante de Camarero/a
    hace 10 horas
    Jornada completa
    Sant Martí, Barcelona

    En SB Hotels, con más de 30 años de experiencia en el sector, contamos con 10 hoteles ubicados en Barcelona, Tarragona, Tierras del Ebro y Madrid. Apostamos por la profesionalidad, la cercanía y el trabajo en equipo para ofrecer una experiencia única a nuestros huéspedes. Actualmente estamos seleccionando Ayudante de camarero para nuestro hotel de 4* SB Glow en Barcelona. ¿Cuáles serán tus funciones? Preparación de todo el servicio de mesa. Supervisión del estado óptimo de la vajilla, cubertería y mantelería para cada servicio. Recepción de clientes y atender peticiones recogiendo el pedido y tramitándolo al servicio de barra o a la cocina del establecimiento. Soporte en control de existencias de productos del almacén. Cumplimiento de las normas relacionadas con la gestión de residuos en las instalaciones. Cumplimiento de las buenas prácticas medioambientales. ¿Cuáles son los requisitos de la vacante? Formación en hostelería Experiencia de al menos 1 año en restaurantes. Nivel alto de inglés. ¿Qué ofrecemos? Formación inicial en el puesto de trabajo Formación continua durante el año Entrega de Uniforme Posibilidad de comer en el centro Turno seguido rotativo semanal de mañana y tarde 2 días de descanso semanal, ocasionalmente en fin de semana. Entrenamientos con un coach deportivo. Descuentos en servicios deportivos Descuentos en formación en Universae.

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  • Camarero/a de Pisos
    Camarero/a de Pisos
    hace 1 mes
    Jornada completa
    Sant Martí, Barcelona

    SB Hotels es una cadena hotelera que cuenta con 10 hoteles, ubicados en las provincias de Barcelona, Madrid y Tarragona, y dos hoteles más en construcción, con un equipo de profesionales que son la garantía de nuestra excelencia. Actualmente estamos seleccionando un/a Camarera/o de pisos para uno de nuestros hoteles en Barcelona. ¿Qué funciones tendrás que realizar? · Limpieza de habitaciones de huéspedes. · Cambio y reposición de la ropa de cama, las toallas y las comodidades para huéspedes de acuerdo con las pautas de la compañía. · Emprender tareas regulares de limpieza profunda. · Reabastecer y mantener el carro a diario. · Reportar cualquier artículo en falta o dañado al Supervisor de Administración y asegurarse de que los artículos sean reemplazados o reparados · Cumplir con la seguridad del hotel y leyes de salud y seguridad. ¿Que requisitos son imprescindibles para la vacante? Experiencia profesional de como mínimo 1-2 años de experiencia en La posición de camarera de pisos en hoteles. ¿Qué ofrecemos? Oportunidad de desarrollo profesional en empresa en expansión. Formación inicial en el puesto de trabajo Formación continua durante el año Entrega de Uniforme y posibilidad de comer en el centro Turnos seguidos y rotativos. 2 días de descanso semanal, ocasionalmente en fin de semana. Entrenamientos mensuales con un coach deportivo. Descuentos en servicios deportivos Descuentos en formación en Universae.

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  • Assistant In Room Dining Manager-Hotel Arts Barcelona
    Assistant In Room Dining Manager-Hotel Arts Barcelona
    hace 1 mes
    Jornada completa
    Ciutat Vella, Barcelona

    About the job JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns., • Monitors employees to ensure performance expectations are met., • Provides feedback to employees based on observation of service behaviors., • Assists in supervising daily shift operations., • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager., • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms., • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels., • Ensures compliance with all restaurant policies, standards and procedures., • Monitors alcohol beverage service in compliance with local laws., • Manages to achieve or exceed budgeted goals., • Performs all duties of restaurant employees and related departments as necessary., • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels., • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met., • Encourages employees to provide excellent customer service within guidelines., • Handles guest problems and complaints, seeking assistance from supervisor as necessary., • Strives to improve service performance., • Sets a positive example for guest relations., • Assists in the review of comment cards and guest satisfaction results with employees., • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives., • Uses all available on the job training tools for employees., • Communicates performance expectations in accordance with job descriptions for each position., • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person., • Analyzes information and evaluating results to choose the best solution and solve problems., • Assists servers and hosts on the floor during meal periods and high demand times., • Recognizes good quality products and presentations., • Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you Department: F&B service Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events

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  • Google Ads Sales Account Manager (Danish Speaking)
    Google Ads Sales Account Manager (Danish Speaking)
    hace 1 mes
    Jornada completa
    Eixample, Barcelona

    We are seeking an experienced and strategic Danish/German/Dutch/Swedish + English Speaking Google Ads Sales Account Manager to work with High Value business clients in the Google Ads space. This role is dedicated to supporting larger clients in industries such as retail, travel, and other sizable businesses with substantial revenue. You will be responsible for building and nurturing long-term relationships with these advanced clients, focusing on delivering highly effective, tailored marketing strategies to drive their success. Key Responsibilities: • Engage with larger clients, particularly in the retail, travel, and other high-revenue industries, to optimize their Google Ads campaigns and strategies., • Provide in-depth, consultative support to clients, ensuring their marketing needs are met with advanced and effective solutions., • Work with clients to improve their advertising performance, offering insights, recommendations, and long-term strategies for growth., • Develop and maintain strong, long-term relationships with clients, focusing on value-driven consultations rather than quick solutions., • Conduct regular follow-ups with clients, ensuring that strategies are effectively implemented and results are optimized over time., • Collaborate closely with clients to understand their business goals and align Google Ads strategies with these objectives, driving meaningful impact., • Provide expert-level guidance on advanced marketing concepts and Google Ads features to help clients achieve their goals. Requirements: • BA/BS degree in marketing, business, or a related field and/or equivalent professional experience that demonstrates expertise in the field., • Extensive experience in marketing, with a strong background in digital marketing and Google Ads (preferably in retail, travel, or larger business sectors)., • Deep understanding of marketing concepts, strategies, and tools, particularly in digital advertising and Google Ads., • Mid/Senior-level profile, with the ability to provide high-level consultations and strategic insights to clients., • Ability to build long-term relationships with clients, ensuring ongoing success and value in the partnership., • Excellent communication and interpersonal skills, with the ability to engage with clients in a consultative manner. Desirable Skills: • Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality, • Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals, • Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums., • Emotional Intelligence: Understanding and managing one’s own emotions and the emotions of others to foster positive relationships and enhance the impact of actions, • Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration, • Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights, • Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions, • Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification Benefits: • Full-time (39 hours/week) hybrid position in Barcelona with a salary of 25.000€ 35.000€ gross/year + up to $4000€ gross/year in bonus., • Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project., • Private Health Insurance., • Continuous skill development and certifications., • Clear career growth opportunities supported by coaches and a motivating team environment., • Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture., • Prime office location in Barcelona, surrounded by the sea

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