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What’s the job? As the friendly face of our hotel bar, you’ll also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences. You'll report to the Food & Beverage Manager. Your day-to-day: • Create a warm welcome to everyone and setting the tone for each guest’s experience. • Describe the selection of beverages of any kind and menu items to guests by offering interesting, and vivid descriptions of each item's origin, taste, and preparation methods. • Understand and memorize all recipes and descriptions of all our products, spirits, food cocktails and so on. • Set up your bar – stock up on all the supplies you’ll need and manage your inventory. • Ensure beverages are well stocked. • Look after all house made ingredients and preparations, double check quality daily. • Ensure overall cleanliness and maintenance of the working area. • Be ready to jump into other ad-hoc duties when your colleagues need your help. • Assess customers’ needs and preferences and make recommendations. • Report and follow up on maintenance and repairs and for the cleanliness of the bar. • Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items. What we need from you: • 2+ years’ experience working with in hotel/bar as bartender. • Fluent in Spanish and English, additional languages will be highly valuable. • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us: • Discounted international room rates. • Room for professional growth in one of the largest hospitality companies. • Training programmes and access to IHG’s training tool. • Meals whilst on duty. • Uniform and laundry service. • Private health insurance discount. • Cool work environment and lots of fun!
70k es una cadena de hoteles familiares ubicados en Barcelona. Cada uno de ellos funciona de manera independiente y alberga una historia única que se ha respetado. El valor en común de los proyectos es un diseño genuino que brinda calidez y confort, que pone atención en el detalle, y que ofrece un servicio familiar y cercano. Actualmente estamos buscando a un/a Recepcionista para incorporarse a uno de nuestros hoteles boutique 5*. Principales tareas y responsabilidades: - Coordinar y llevar a cabo las funciones esenciales de la recepción - Gestión de reservas del hotel y restaurante - Realizar facturación y cobro de servicios consumidos por huéspedes. - Atención al cliente y asesoramiento en cuanto a productos y servicios disponibles - Realizar check in / out respetando los protocolos y estándares de calidad - Organizar y controlar el área de trabajo asignada - Ofrecer servicio de concierge - Atención ante posibles quejas y reclamaciones Requisitos: - Flexibilidad para trabajar en horarios rotativos - Inglés y español alto - Excelentes habilidades de comunicación y atención al cliente - Capacidad para ser polivalente, adaptándose a las necesidades de un hotel boutique - Muchas ganas de trabajar y aprender Se ofrece: Contrato indefinido a jornada completa.
Un proyecto que surge a partir de la ilusión de una pequeña gran familia empresarial posicionada en Barcelona. Con un gran recorrido en el sector de la restauración, se lanzan a crear un nuevo concepto más humano y sentimental... Les apasiona la gastronomía, el origen y el tratamiento de los alimentos. Desde unos ideales más disruptivos, nace somos esencia para recuperar los valores del sector manteniendo siempre una armonía y un equilibrio entre sus locales. Buscamos un Host/Hostess para el restaurante Brisa en Barcelona. Queremos ampliar la familia de sala y unir al equipo a una persona que nos ayude a crecer día a día. Actualmente disponemos de 5 emblemáticos restaurantes de Barcelona: tierra brava, brisa, agua, barraca y bar bauma. Responsabilidades: - Gestión de reservas. - Sitting de grupos y de la sala. - Gestión íntegra Cover Manager. - Recibir y dar la bienvenida a los clientes y acomodarlos en las mesas decididas. - Contacto con departamento de eventos y contabilidad. - Registrar todos los walk in del restaurante. - Acomodar correctamente a los clientes en las mesas, según criterio profesional. - Organizar y ser proactiva en la gestión de la sala en cuanto a localización de comensales. - Minimizar la espera de los clientes en puerta y en medida de lo posible encontrar una mesa que satisfaga sus necesidades a la par que las del restaurante. - Ayudar a los compañeros de sala cuando no se tengan reservas para gestionar. Requisitos: - Experiencia mínima de 2 años. - Se valorará experiencia como camarero/a - Se valorará experiencia en restaurantes gastronómicos. - Persona motivada con ganas de aportar. - Habilidades para trabajar en equipo. - Buena presencia. - Conocimiento Cover Manager. - Habilidades de organización de espacios para obtener un mayor rendimiento del restaurante. - Don de gentes y correcta gestión de las reservas. - Idiomas: Catalán y Español e Inglés avanzado. Se valorarán otros idiomas. Oferta: - Contrato indefinido fijo discontinuo. - Período de prueba: 60 días - categoría: Host/Hostess. - jornada 24 h/s. - De jueves a domingo. - 30 días de vacaciones naturales + invernales. - Salario: convenio. - Incorporación: inmediata.
Para nuestro equipo de compras, abrimos una vacante en prácticas para una/un Assistant de Compras. Esperamos conocerte pronto si: - Tienes estudios o estás estudiando Administración o Comercio - Te apasiona el mundo industrial y quieres contribuir desde adentro en el aprovisionamiento de un grupo industrial con más de 80 años de historia y en continua expansión - Tienes curiosidad por la industria y quieres aprender de la mano de excelentes profesionales - Nivel de inglés B2 - Conocimientos de ERP (valorable RPS o similar) - Nociones básicas de economía o contabilidad: Orden de compras, facturación, albaranes, pedidos... - Disponibilidad para realizar prácticas en horario de mañana Funciones: - Compra de materia prima para sector metalúrgico - Mantener al día la información en nuestro ERP (RPS) - Supervisar los niveles de existencias y determinar necesidades de compra - Indagar sobre proveedores potenciales - Realizar el seguimiento de pedidos y garantizar entregas puntuales - Actualizar bases de datos internas con detalles de pedidos (fechas, proveedores, cantidades y descuentos) - Llevar a cabo estudios de mercado para identificar tendencias de precios - Evaluar ofertas de proveedores y negociar precios mejores - Elaborar análisis de costes - Mantener registros de facturas y contratos actualizados - Hacer un seguimiento con proveedores, en caso necesario, para confirmar o cambiar pedidos - Actuar de enlace con la Supply Chain Manager y el Director de Operaciones así como con el personal de almacén para garantizar que todos los productos lleguen en buen estado. Se Ofrece: - Cotización en la Seguridad Social - Formación a cargo de la empresa - Tutor de prácticas in situ - Posibilidad de incorporación definitiva al equipo de la empresa - Fecha de las prácticas: desde abril hasta el 31 de julio. Posibilidad de prórroga con vacaciones en el mes de agosto.
We are a classic cocktail bar looking for a passionate and carismatic bartender We expect from you to be: 3 R: Reliable - Responsible - Respectful. Good knowledge of fine spirits and classic cocktails Costumer focused Great team player who is also capable of working alone. Clean and tidy Attention to detail Proactive and hard worker. Cool ander pressure.. Some experience in hospitality / 1 year experience in an American bar/ cocktail bar., As Bartender Idiomas: español nativo, inglés alto y catalán es un plus. We offer A competitive salary and a great place to work where we value people.
COYA is a worldwide renowned luxury lifestyle hospitality brand with venues in London; Mayfair and City, Paris, Monaco, Mykonos, Dubai, Abu-Dhabi, Doha, Riyadh, Marbella and Barcelona. COYA Barcelona opened in July 2023 in a privileged location overlooking the Barceloneta beach, which is the W Hotel , bringing the spirit of Peru to Spain, inspired by the flavors and colors of Incas heritage. We are recruiting for one Sommelier to join our family in Barcelona. The ideal candidate for this Sommelier position will have: • A minimum of 1 year experience in hospitality • Certified sommelier or successfully completed equivalent of WSET, Level 3 would be preferable • Solid knowledge of Spanish and New World wines (South American and North American wines in particular would be advantageous) • Attention to detail with good customer service • A team player, pro-active with a can do attitude • Ability to work under pressure • Good command and understanding of Spanish and English with the ability to communicate confidently • Committed to personal development and a passion for working with people We treat our employees as family, so we offer excellent benefits. We provide: • Competitive salary. • On-going training program and interactive induction. • Family meals. • Uniforms. • Endless opportunities to grow and develop as we really do believe in promoting talent from within the business. If this sounds like what you’re looking for and you want to be part of our incredible team, please reply with your CV and tell us why you are the perfect candidate for the job.
What’s the job? As Purchasing Manager you will be responsible for supervising all the deliveries and support the food & beverage department with orders, deliveries and reports. You'll report to the Director of Finance. Your day-to-day: - Assists the F&B Director and Executive Chef in all aspects of purchasing to ensure quality and profitability. - Order all food and beverage based on business needs and as required by F&B Director and Executive Chef. - Assist the Food & Beverage department in maintaining/lower budgeted food/controllable costs. - Delegate and enforce first in/first out inventory rotation for all storeroom products. - Maintain sanitation and safety standards. - Ensure that proper safeguards are in effect for the security of the food and beverage storeroom assets. - Enforces item use-up with storeroom personnel and kitchen management to keep inventory at lowest level possible levels. - Communicate with kitchen, restaurant management and vendors to ensure timing of deliveries satisfies advanced food production needs. - Receive and inspect all deliveries. - Maintain an accurate controllable log and beverage perpetual. What we need from you: - Bachelor’s degree in hospitality, business administration or related field. - 2+ years’ experience working in Purchasing department. - Must be fluent in local language and medium English, additional languages will be highly valuable. - Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us: - Uniform and laundry service for the uniform. - Discounted international room rates. - Meals whilst on duty. - Training programmes and access to IHG’s training tool. - Cool work environment and lots of fun!
What’s the job? You will be in charge of supporting the Finance department by supervising all deliveries and supporting the Food & Beverage department with orders, deliveries and reports. You'll report to the Purchasing Manager. Your day-to-day: - Order all food and drinks according to the hotel's needs. - Help the Purchasing Manager maintain/reduce budgeted costs to ensure quality and profitability. - Inventory rotation for all products in the warehouse maintaining sanitation and safety standards. - Organize the dispatch of orders and maintain an accurate and controllable record of deliveries. - Product quality control and order review. - Check stock levels and prepare orders. - Perform any other duties assigned by the Purchasing Manager. What we need from you: - Studies or experience related with the position. - Positive, proactive, energetic, dynamic, empathetic attitude with the ability to work as a team and passion for service. - Fluency in English will be valued. What to expect from us: - Uniform and laundry service for the uniform. - Discounted international room rates. - Meals whilst on duty. - Training programmes and access to IHG’s training tool. - Cool work environment and lots of fun!
Furnos is a Greek bakery shop that has a history of 22 years in Greece .We are searching to employ someone for a full time post ONLY with a previous experience in bakery shops or something similar and ONLY with those requirements. -good level of spoken English -advance level on Spanish -medium knowledge of catalan -ability to manage priorities under presure -basic experience on food preparation Priority to those that are living close to poblenou( not more than 15minutes.
KONECTA Group is currently recruiting German speaking agent + English and Spanish advanced to join our multilingual team within Catalonia ! Within this position, you will be in charge of customer service; receiving calls and emails for one of our clients. 39 hours per week - Monday to Sunday with a minimum of two weekends off per month Permanent Contract Starting date : 2nd of April 2024 Morning Shift REQUIREMENTS - German native speaker with advanced level in English and Spanish - Excellent communication skills, both oral and writing - Computer skills WHAT WE OFFER Fixed salary + comissions + Sundays and bank holidays comissions - Evolutive position - A modern, pleasant and well-located working environment -Remote within Spain after 6 months on site Our office is located in Barcelona - Barceloneta (Metro L4) or Estación de Francia (Rodalies) or Ciutadella ' Vila Olímpica (Metro L4 y Tram T4). Konecta Group is one of the European leaders in customer relations. We offer a full range of services: Sales, Customer Service, Technical Assistance via phone, email or chat.
¿Te gustaría ganar hasta 450 €/semana dando clases? Comparte tus conocimientos y transforma vidas. En Tusclasesparticulares, portal líder de clases particulares en España, estamos buscando personas nativas o bilingües para dar clases de inglés nivel CAE. Tareas: - Evaluar el nivel de conocimiento del estudiante - Preparar y dar clases de inglés CAE Requisitos: - No se requiere experiencia previa como profesor - Compromiso con los estudiantes - Conocimientos de inglés (certificate in advanced english) Beneficios : - Flexibilidad horaria - Posibilidad de teletrabajo / trabajo desde casa - Salario: 15 € a 30 €/hora ¡Apúntate! Te estamos esperando.
**About the company (Direct contract with the final company)** Our client for this position is a distinguished leader in the retail and manufacturing sector, with a formidable presence in various product categories and a solid footprint in the global market. This role offers the unique opportunity for a direct contract with the final company, ensuring a seamless integration into a team that's contributing to a household name across the USA, Canada, UK and UE. Its products are bestsellers in 100+ product categories, it has sold 100+ million units so far; almost every household in the US and Canada has a product of the brand. It owns dozens of patents, and trademarks for its products. What will your day and responsibilities be like? 🧐 - As a Warehouse manager, you will be a vital part of the structure of our company, assisting in the management of our warehouse in the port of Barcelona. - Your primary objective will be to manage all aspects of the warehouse operation, including receiving, storage, picking, packing, and shipping. - Develop and implement warehouse policies and procedures. - Oversee the performance of warehouse staff. - Manage all aspects of the warehouse operation, including receiving, storage, picking, packing, and shipping. - Work with cross-functional teams to ensure the smooth flow of goods. - Maintain a safe and efficient warehouse environment. Where you will work 📍 The offices and warehouses are located in the port area of Barcelona What they are looking for 🛠 - +3 years of experience in a warehouse management role - Leadership and organizational skills. - Ability to work independently and as part of a team. - Conversational English and Spanish. Extra points, nice to have... 💯 - (NOT required) - Understanding of Fulfillment by Amazon (FBA).
40 hours weekly. Must speak english. Located in Eixample. Please contact for additional details.
Our Client believes that we are born to move, and they are committed to offering the best innovative products that combine function and fashion, performance, and style. Each international team member plays an important part in supporting the company to share these values with our customers worldwide. We are looking for extraordinary people to join our team, immerse themselves in the brand, and deliver a first-class service to our customers. Key Responsibilities: - Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way - You can put yourself in our customers’ shoes, analyse their problems and offer them individual solutions - Offering an omnichannel service to our consumers via telephone, email, chat, and social media - Developing a sound understanding of the products and services offered by our client - Embrace our company values and act as a brand ambassador Requirements - A fluent level of French and Italian with exceptional grammar and spelling skills - High level of English (both written and spoken) - A genuine passion for delivering outstanding customer service - Ability to deal with sensitive calls with empathy - Strong administrative skills with a keen eye for detail - A professional outlook and proactive approach to problem solving Benefits - Start date: 28th of March 2024 - Contract: Temporary - 3-month contract with the view to be extended to a permanent contract - Full-time: 39 hours/week - Working days/hours: Monday to Friday, from 9 AM to 6 PM - Salary: €19,400.00 per year - Bonuses: 30% Discount on client products + Monthly performance-based incentives - Holidays: 2 holidays accrued per calendar month - Bank Holidays: Extra Pay + an extra day off - Hybrid: Working from the office 3 days per month / or for client visits / Training / the rest working from home - Training: 8 Days of Full-Time paid training from the office (Mon-Fri) - 10:00 am - 19:00 pm - Office location: Barcelona (La Sagrera) Other benefits: - Best-in-class people engagement activities and programs. - Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment. - Employee Assistance Program - Free, confidential, and impartial guidance and support. - Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation. - Option to sign-up for Discounted Private Health Insurance. - Referral Program: Bring a Friend and get a Referral bonus - Access to LinkedIn specialised training & courses
Our Client believes that we are born to move, and they are committed to offering the best innovative products that combine function and fashion, performance, and style. Each international team member plays an important part in supporting the company to share these values with our customers worldwide. We are looking for extraordinary people to join our team, immerse themselves in the brand, and deliver a first-class service to our customers. Key Responsibilities: - Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way - You can put yourself in our customers’ shoes, analyse their problems and offer them individual solutions - Offering an omnichannel service to our consumers via telephone, email, chat, and social media - Developing a sound understanding of the products and services offered by our client - Embrace our company values and act as a brand ambassador Requirements - A fluent level of French and Italian with exceptional grammar and spelling skills - High level of English (both written and spoken) - A genuine passion for delivering outstanding customer service - Ability to deal with sensitive calls with empathy - Strong administrative skills with a keen eye for detail - A professional outlook and proactive approach to problem solving Benefits - Start date: 28th of March 2024 - Contract: Temporary - 3-month contract with the view to be extended to a permanent contract - Full-time: 39 hours/week - Working days/hours: Monday to Friday, from 10 am to 7 pm - Salary: 18,400€ gross per year - Bonuses: 30% Discount on New Balance products + Monthly performance-based incentives - Holidays: 2 holidays accrued per calendar month - Bank Holidays: Extra Pay + an extra day off - Hybrid: Working from the office 3 days per month / or for client visits / Training / the rest working from home - Training: 8 Days of Full-Time paid training from the office (Mon-Fri) - 10:00 am - 19:00 pm - Office location: Barcelona (La Sagrera) Other benefits: - Best-in-class people engagement activities and programs. - Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment. - Employee Assistance Program - Free, confidential, and impartial guidance and support. - Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation. - Option to sign-up for Discounted Private Health Insurance. - Referral Program: Bring a Friend and get a Referral bonus - Access to LinkedIn specialised training & courses
Our Client: Our Client believes that we are born to move, and they are committed to offering the best innovative products that combine function and fashion, performance, and style. Each international team member plays an important part in supporting the company to share these values with our customers worldwide. We are looking for extraordinary people to join our team, immerse themselves in the brand, and deliver a first-class service to our customers. Key Responsibilities: - Working collaboratively with consumers to answer product information requests and resolve queries in a skilled and professional way - You can put yourself in our customers’ shoes, analyse their problems and offer them individual solutions - Offering an omnichannel service to our consumers via telephone, email, chat, and social media - Developing a sound understanding of the products and services offered by our client - Embrace our company's values and act as a brand ambassador Requirements: - A fluent level of German with exceptional grammar and spelling skills - High level of English (both written and spoken) - A genuine passion for delivering outstanding customer service - Ability to deal with sensitive calls with empathy - Strong administrative skills with a keen eye for detail - A professional outlook and proactive approach to problem solving Benefits: - Start date: 28th of March 2024 - Contract: Temporary - 3-month contract with the view of being extended to a permanent contract - Full-time: 39 hours/week - Working days/hours: Monday to Friday - 9:00 AM to 6:00 PM - Salary: 19,400€ gross per year - Bonuses: 30% Discount on New Balance products + Monthly performance-based incentives - Holidays: 2 holidays accrued per calendar month - Bank Holidays: Extra Pay + an extra day off - Hybrid: Working from the office 3 days per month / or for client visits / Training / the rest working from home - Training: 8 Days of Full-Time paid training from the office (Mon-Fri): 10:00 a.m.–19:00 p.m. - Office location: Barcelona (La Sagrera) - Other benefits: - Best-in-class people engagement activities and programmes. - Ongoing training and development are an opportunity for you to cultivate a new and exciting career in a high-growth environment. - Employee Assistance Programme: free, confidential, and impartial guidance and support. - Employee Benefits Club: a wide range of exclusive perks and rewards as a valued member of our organisation. - Option to sign up for Discounted Private Health Insurance. - Referral Programme: Bring a Friend and get a Referral bonus - Access to LinkedIn-specialised training & courses
Description and Requirements Join Our Remote Team with Flexible Work Hours! Why US We help companies test and improve machine learning models via our global AI Community of 1 million+ annotators and linguists. Our proprietary AI training platform handles all data types (text, images, audio, video and geo) across 500+ languages and dialects. Our AI Data Solutions vastly enhance AI systems across a range of applications from advanced smart products, to better search results, to expanded speech recognition, to more human-like bot interactions and so much more. Job Description In this role, you'll assess online search results to enhance their quality. You'll analyze and rate content relevance to search terms, while also reviewing language for grammar, tone, and cultural appropriateness. Your contribution improves a major search engine's quality by evaluating web content using your PC and smartphone. We're searching for individuals who are passionate about social media and regular users of Gmail. This remote position requires ownership and daily use of a smartphone and familiarity with various social media platforms and Google products. Your reliability, adaptability, and adherence to guidelines are key. This role offers the freedom to work remotely, allowing you to set your hours based on task availability. The estimated hourly earnings for this role are 9.5 EUR. Payment is based on completed tasks, with potential for higher earnings based on productivity. Additional Job Description Requirements: - Proficiency in both written and verbal English & Spanish - Residency in Spain for the past 5 consecutive years - Ownership and regular use of a smartphone (Android V4.2 or higher or iPhone running iOS version 14.0 or higher) and a desktop/laptop with internet connection at your expense. - Gmail as your primary email account - Familiarity with current and historical business, media, sport, news, social media and cultural affairs in your country of residency. - Experience in navigating web browsers and smartphone apps for content interaction. - Understanding of various social media environments, including memes, virality, and trends Successful applicants will undergo a standard recruitment process, including a Spanish language test and an open book assessment. The role involves occasional quality assurance checks and offers long-term employment opportunities.
Description and Requirements We are looking for dynamic people who have strong communication skills and use the Internet daily. This is a freelance, independent contractor position. You will have the flexibility and freedom to work from your own home, working your own hours. What are the main requirements for the opportunity? 1. You must be living in Spain for the last 3 consecutive years 2. You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in Spain 3. Full professional proficiency in English and German language 4. Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense 5. Experience in use of web browsers to navigate and interact with a variety of content 6. Access to and use of an Android (version 4.1 or higher) or IOS Smartphone (version 8 or higher) to complete tasks 7. A Barcode Scanner application must be installed on your smartphone to complete certain tasks 8. Active daily user of Gmail and other forms of Social Media Additional Job Description In this job you will be reviewing online advertisements in order to improve their content, quality and layout. You will be required to provide feedback and analysis on advertisements found in search engine results and provide ratings on their relevance to the search terms used. Another aspect of this opportunity will involve reviewing the language used in advertisements by examining grammar, tone and cultural relevance. Through this work you will be making a valuable contribution to the quality of online advertisements in Spain EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
buscamos un especialista barista y con experiencia en art latte, con ingles avanzado. part time se realizará una prueba de conocimientos. Salario por convenio proporcional a las horas de contrato we are berry brunch!! A new brunch in barcelona city, our schedule of attention is every day from 9 am to 4 pm, our project has its heart in english-mediterranean, healthy and cool food and lifestyle!! We focus on the high quality and organics ingredients as much as the good energy in our local. Our team are professional, young, dynamic, easy-going people and with lots of energy to work. We are looking for young proactive person, passionate about the good customer service, communication skills, ability to work in team. Requirements and skills: - advanced english and spanish; likely other languages as - french, germany, italian, etc. - coffe and bar knowledge indispensable - at least 03 years of experience - must have allow documents to work - responsibilities and functions: - • receiving and greeting customers at the entrance. - • preparing juices, fruit bowls, coffees and cocktails. - • memorizing the menu and ingredients - • keeping the work area clean according to the company - guidelines. - • developing an efficient work rhythm that keeps customers - satisfied and quickly always attended. - • keep good work environment. - • must have documents in order la dreta de l'eixample, barcelona, catalonia, spain
At Custo we are looking for a French-speaking Customer Service Agent to help us deliver the best customer experience to our clients. Who we are? We are the HUB of innovation in the world of customer experience. Our history We founded Custo in Barcelona 6 years ago and we are pioneers in combining the integration of technology and artificial intelligence to improve the interaction between brands and their customers. Our Mission Our goal is simple but powerful: We want customers to feel happy when interacting with brands. Everyone appreciates friendly help when an issue arises, and we're here to provide it! What will you find at Custo? A young, motivated, and committed team. A fun and professional work environment. Office strategically located in PIER1, where the Tech Barcelona ecosystem allows us to keep up to date with the tech scene. Afterwork and team events. Our Values Teamwork: everyone, from our internal team to clients and suppliers, is important and respected. We work together as a team towards the same goals. Transparency: We simplify information to improve communication. Expertise: Continuous improvement is our essence, we have a personal and professional growth mentality. Tech: It is our ally, we integrate it to improve, never to replace. Always looking for the best innovation and technological solution. Barcelona is in our hearts. Our team is international, and Barcelona is home. We enjoy the energy and unique culture of this city. What will you do? As a Customer Success Officer, you will join our team to provide the best customer experience journey for a particular customer, offering the support they need to feel comfortable and understand that their needs are also ours: You will be in charge of updating and keeping our customers' incidents, and inquiries up to date quickly and effectively, resolving issues with empathy and care, and documenting pain points to share with internal teams. You will ensure the best attention to our customers, by phone, email, or any other channel, offering the necessary support to make them feel comfortable and understand that their needs are also our needs. You will deal with the possible incidences that take place in the day-to-day without missing a good smile. You will be part of the Customer Success department in an environment where we value the same level the professional skills and human quality, working together as a team towards the same goals. About You Experience: Previous experience in customer success Customer-centric: You know how to anticipate client's needs and provide the best customer experience Problem-solving: You are proactive in finding solutions to challenges and obstacles Collaboration and adaptability: You have a teamwork mindset and you are an open-minded, adaptable, and fast learner Tech start-up mindset: You are tech-friendly and you like to be updated with the latest tech innovations. Languages: You are a French native. English is a plus What you can expect Be part of a start-up hub in the growth and development phase A place to grow by encouraging and supporting curiosity and an open mindset A culture that prioritizes safety and well-being A strong belief that teamwork with clients is the key to achieving the best results Hybrid work Office located 5 minutes from the beach Unlimited coffee, fresh fruit and snacks Afterwork and Company events If you are a silver lining person who, when faced with a challenge, always looks for solutions and you feel like this offer is tailored for you... we would love to meet you! Diversity, Equity, and Inclusion Custo is committed to creating a diverse and inclusive environment where people from all backgrounds can thrive. Different opinions and viewpoints are key to our success. Custo will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age, or any other condition.
Precisamos de persona responsable con alto nivel de inglés para encargarse del Check in y checkout en nuestros apartamentos.
Requirements: - mathematical thinking - Initiative - Ability to show character - Ability to use Excel - Knowledge of English - Basic Spanish - Attentiveness - Perseverance - efficiency in action - Multitasking - Responsibility What will you get in return: - good salary - Office in the city center - Friendly team - Contract (INDEFENIDO) - Education To send your resume, write to Messenger. P.S. Summary in English.
Full or part-time. In addition to English and Spanish, ideally also French. Positive attitude, service minded, charisma and at least 5 years of experience are key to provide the best service to our guests.
we are looking for someone motivated and enthusiastic to work in a cafe in Calle Provenca. The person should speak English and ideally Spanish. French is a plus! The job involves making sandwiches, crepes and coffees, a training will be provided by us.