Call Centre Specialist
24 hours ago
Nueva Andalucía, Marbella
We’re looking for a Call Centre Specialist to join our team in Marbella. This role is key to our sales process — you’ll be the first point of contact for incoming leads, responsible for qualifying prospects and supporting our agents by keeping information well-organised in our CRM. 🔹 Your Main Responsibilities • Handle incoming calls and inquiries from potential buyers and renters, • Conduct initial lead qualification by phone (needs, budget, location, timing, motivation), • Accurately log and update lead information in the CRM, • Assign qualified leads to the relevant real estate agents, • Upload and manage property listings on the company website (training provided) 🔹 What We’re Looking For • Fluent Spanish and English (both are essential), • Russian is a strong advantage and a priority, but not mandatory, • Confident phone communication skills, • Experience in call centres, sales support, customer service, or real estate is a plus, • Well-organised, detail-oriented, and comfortable working with CRM systems, • Professional, polite, and client-focused mindset 🔹 What We Offer • Fixed salary: €1,500 per month, • Stable, full-time position, • Training and onboarding provided, • Modern office environment, • Opportunity to grow within a real estate agency on the Costa del Sol, • Supportive and international team