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Property: SHA Mexico Location: Based in Cancun, Mexico, this role offers the opportunity to lead one of the world's most sought-after luxury hospitality destinations. Job Purpose: The General Manager will be responsible for leading SHA Mexico, a flagship property of the internationally acclaimed SHA, delivering world-class luxury hospitality combined with preventive medicine and holistic wellness. The successful candidate will combine strategic vision with a hands-on operational approach, driving exceptional guest experiences, financial performance, and a high-performing, values-driven organizational culture. The role requires a “Think Global, Act Local” mindset, strong business orientation, operational expertise, and the ability to work with a multicultural, high-profile, and international clientele. Main Duties & Responsibilities: • Lead and manage all operational aspects of SHA Mexico, ensuring the highest standards of luxury service, wellness programs, and guest experience., • Drive a visible, hands-on leadership style, ensuring consistency, operational excellence, and strong culture engagement across all departments., • Foster and embed AB Living Group’s core values in the organization: Excellence, Evolution, Honesty, Caring, and Happiness, • Build, develop, and retain a high-performing leadership team capable of delivering operational and strategic results., • Oversee financial performance, including budget execution, revenue management, cost control, and KPIs., • Ensure the property delivers a seamless guest journey for VIP and international clientele, maintaining personalization and memorability., • Serve as the public face of the property, engaging with high-profile guests, stakeholders, and media as needed., • Promote innovation and continuous improvement initiatives, keeping the property at the forefront of luxury wellness hospitality., • Ensure compliance with all legal, safety, health, environmental, and operational standards., • Protect assets, manage capital expenditure planning (CAPEX), and ensure long-term property value. Job Profile: • Bachelor’s degree in Hospitality Management, Hotel Administration, Business Administration, or related fields., • Advanced studies in Wellness Management, Luxury Hospitality, or an MBA considered an advantage., • Minimum 15 years in luxury hospitality, with at least 3–5 years in a General Manager or Director of Operations role., • Experience with international ultra-luxury brands., • Proven expertise across Rooms Division, Food & Beverage, Finance, and Commercial functions. Languages: • Fluent English and Spanish required., • Additional languages considered an asset. Specific Competencies: • Strategic vision and business orientation., • Think Global, Act Local mindset., • Strong operational leadership and hands-on execution., • Ability to combine strategy and daily operations effectively., • Strong focus on guest experience and personalization., • Ability to influence and manage high-profile stakeholders., • Adaptability to multicultural environments. Technological Skills: • Proficiency in property management systems and operational software., • Advanced knowledge of Microsoft Office or Google Workspace., • Experience in data-driven operational decision-making. Skills Chain of Command: • Proactivity, • Analytical skills, • Results-oriented, • Interdepartmental integrator Competencies based on our values: • Excellence | We strive for excellence in everything we do, making it a habit, • Evolution | We are committed to constant improvement and innovation, • Honesty | We prioritise honesty and loyalty in everything we do, • Caring | We genuinely care for our guests, our team, our planet, and our resources, • Happiness | We enjoy the journey,facing challenges with passion and enthusiasm Other Competencies and Skills Required: • Strong business orientation and strategic mindset., • Ability to work in international and multicultural environments., • Excellent interpersonal and communication skills., • Ability to manage multiple priorities simultaneously., • Willingness to travel as needed.

Key Responsibilities: 1. Develop business and build up distribution network based on company strategy and reach the sales target in Spain, as well as in other European countries of the territory;, 2. Manage sales projects and control the selling process;, 3. Prepare and negotiate sales contracts and agreements;, 4. Keep and improve relationship with the partners and customers;, 5. Participate in public events and fairs to promote GRG brand and products, 6. Provide foresight recommendation for future development, such as new market development, new product design;, 7. Collect and provide market/customer requirements, competitors’ information, etc. Qualification Requirement: 1. At least 5 years sales experience in Software/Integrated Solution, Intelligent Hardware, banking self-service terminal sales, ATM sales and/or bank IT related experience preferred;, 2. Extended experience in direct and channel sales and customer relationship development & management;, 3. Strong negotiation, aggressive sales spirits and skills;, 4. Ability to work under pressure, self-motivated;, 5. Ability to meet travel requirements, when applicable;, 6. No military obligation for male candidates (or military obligation should be postponed for two years);, 7. Based in Madrid, Barcelona, or other location which is accepted by GRGBanking;, 8. Excellent communication skills both in Spanish and English, skills with multiple languages will be preferred;, 9. Master MS Office Word, Excel and Power Point;, 10. Willing to accept and learn new things. About GRGBanking: Founded in 1999, GRGBanking is a high-tech listed enterprise (securities code: 002152 ) whose main business covers intelligent finance, smart security, transportation, governmental service, tourism, convenience retail, education, etc. The company provides global customers with competitive intelligent terminals, operation services, and big data solutions. It is committed to becoming "A Leading Innovative Solutions Provider". GRGBanking has established eight subsidiaries in the overseas market, and its products and services have entered more than 110 countries and regions. The company's smart branch transformation solution and other intelligent banking solutions are continuously promoted to overseas markets, which has helped Mexico, Argentina, Turkey, Singapore, Thailand, and other countries rapidly upgrade their branch innovation and transformation. As a leading innovative solutions provider, GRGBanking aims to promote digital transformation and innovation and deliver better customer convenience and satisfaction. Leveraging in-depth knowledge of innovative technologies and application scenarios, the company provides holistic, innovative solutions for customers worldwide, and its global business maintains vigorous growth. In the future, GRGBanking will participate in more oversea businesses to create greater value for its global customers. For more details, please visit our website:

Location: Madrid, Spain. Property: Corporate. Job Purpose: This is a critical senior commercial leadership role with dual responsibility: SHA Spain – Property Commercial Leadership Full ownership of commercial performance, sales strategy, and revenue growth for SHA Spain. EMEA Cluster – Revenue Production Drive and scale EMEA production across all SHA properties (Spain, Mexico, and future openings), ensuring a unified global sales approach. Main Duties & Responsibilities: SHA Spain, Commercial Leadership • Own and drive the full commercial performance of SHA Spain, • Develop and execute a high-impact annual sales strategy, • Expand key segments: luxury leisure, UHNW, corporate wellness, medical referrals, elite sports, and strategic partnerships, • Ensure strong alignment with GM, Revenue, and Contact Center, • Present performance, insights, and opportunities to senior leadership EMEA Revenue Production • Own EMEA production across all SHA properties, • Drive both account management excellence and aggressive new business development, • Build and expand strategic partnerships across priority markets, • Lead and maximize performance of regional sales resources, • Ensure seamless coordination with Americas team for global account strategy Corporate Sales Development • Scale SHA’s corporate wellness and executive health business across EMEA, • Target: Corporations & executive teams, Family offices & private banks, Luxury brands & partnerships, Sports organizations & high-performance institutions., • Structure and close long-term, high-value partnerships, • Represent SHA in high-level corporate environments Market Expansion & Prospection • Lead entry and expansion in strategic EMEA markets, • Execute targeted roadshows and high-level sales missions, • Represent SHA at key global industry and luxury events Leadership & Team Development • Lead SHA Spain Sales team with a high-performance culture, • Hire, coach, and elevate talent, • Drive accountability, execution, and results orientation Financial Ownership & Performance Management • Own forecasting, budgeting, segmentation and KPIs, • Drive strong ROI mindset and yield optimization, • Enable data-driven decision-making Cross-Functional Alignment • Work closely with:, • Marketing, • Revenue Management, • Contact Center, • Operations, • Medical & Wellness teams, • Ensure full funnel optimization (pipeline → conversion → experience) Brand Representation • Act as a senior ambassador of SHA, • Represent the brand across EMEA with credibility, sophistication and alignment with our positioning, • Maintain a strong personal presence in key networks and communities Job Profile: Experience • 10+ years in senior sales leadership roles within luxury hospitality (mandatory), • Proven track record of delivering sustained, ambitious growth (YOY revenue expansion, market penetration, pipeline build), • Strong exposure to EMEA markets, • Established network across luxury travel, corporate, UHNW and strategic partners, • Strong commercial acumen and negotiation capabilities, • Strategic + execution-oriented (builder mindset), • Highly driven, ambitious and results-oriented, • Intrapreneurial and ownership mindset, • Hands-on, proactive, and resilient, • English: mandatory, • Spanish: highly valued, • Additional languages: a plus What We Offer • Opportunity to play a key role in SHA’s global expansion, • Join one of the most recognized brands in health optimization and longevity, • High-impact, entrepreneurial environment, • Competitive compensation aligned with seniority and performance, • Significant career growth within a fast-scaling international group

About DCD The world depends on digital infrastructure. We empower the people who invest, plan, design, build, and operate it to make better decisions in a fast moving and complex environment. To achieve this, we collaborate with and connect the most important stakeholders in the global technology and services supply chain, curating and creating always-on content, learning and events that support the mission-critical workforce. We have been publishing content, L&D programs and running events exclusively for the data center industry since 1998. As such, we are a trusted source of information for industry insiders across the world. Our web traffic is over 15,000,000 each year and we engage an active database of 300,000+ professionals across the digital infrastructure ecosystem. We help organisations who want to influence this market build highly targeted, underwritten, multichannel marketing campaigns that are aligned to modern B2B tech-buyer journeys. They deliver attributable pipeline and revenue impact that our sales intelligence platform reports in real-time. About DCD>Connect DCD>Connect is DCD’s live event series with events in London, New York, Bali, Dubai, India and Virginia, plus Madrid, Cancun and Sao Paulo. This portfolio of events is set to generate over £16 million revenue in 2025. DCD>Connect events bring together the most senior level decision makers from across the region's data center design and construction supply chain, for 2 days of debates, workshops, panels, interviews, demos and 1-2-1 introductions to support technology and partner discovery and day-to-day best-practice. In addition to our industry-leading content, we host a variety of networking and relationship building opportunities, so that buyers can connect with the industry's tech innovators in a 5-star setting, (think exclusive hosted lunches, networking cafes, open bars and wine-tasting experiences, industry nights) to reinforce existing relationships and build new ones. As DCD deliver industry-leading events which attract considerable sponsorship revenue, we therefore work to design commercial, content-rich conferences and networking experiences whose content, format and quality is such that: • Attendees take away cutting-edge, insightful regional content from key industry thought leaders, • Sponsors gain access to large, senior and diverse audiences of qualified buyers and purchase influencers, offering a solid, measurable return on investment for our customers, • Sponsors have a platform to set out their thought leadership credential and thereby influence the purchase decisions of prospective customers, • DCD stands out from the competition and creates events which are so compelling that delegates and sponsors come to regard them as truly essential About the opportunity: Reporting into the Head of Operations, the Event Operations Manager is a hands-on role responsible for the end-to-end planning and delivery of DCD’s live events across LATAM. The role owns all event operations and logistics, ensuring a high-quality experience for delegates, sponsors, and stakeholders before, during, and after each assigned event. You will deliver seamless event execution across all operational elements, including venue and exhibition/conference management, AV and production, signage, security, stakeholder coordination, and overall customer experience. This is a delivery-focused role suited to a solutions-driven events professional who thrives in fast-paced environments. Working closely with the Head of Operations, internal teams, and external partners, you will manage all technical and logistical aspects of event delivery, bringing both operational rigour and creativity to deliver engaging, experiential events with the visitor journey at the heart of every decision. The role spans the full event lifecycle, from pre-event planning through to on-site delivery and post-event review, contributing directly to the success and continuous improvement of DCD’s events portfolio. Key responsibilities Event Planning & Operational Delivery • Lead and deliver the end-to-end operational planning and execution of events from concept through to post-event close-down., • Build and manage detailed event plans, timelines, production schedules, budgets, floorplans, and run-of-show documents., • Ensure all operational elements align with event objectives, brand standards, and the overall attendee experience., • Take full ownership of the operational delivery of assigned events, acting as the primary executor as well as the decision-maker, • Provide hands-on operational support to the wider ops team, flexing across projects and event cycles when needed. Cross-Functional Working • Work closely with Sales, Client Relations, Content and Marketing to align operational plans with commercial and content objectives., • Translate internal requirements into clear operational actions, ensuring sponsor and partner deliverables are accurately briefed and delivered., • Maintain regular communication with internal stakeholders to keep teams informed of plans, changes, and key milestones. Logistics, Venues & Supplier Management • Plan, coordinate, and deliver all logistical elements including venues, AV, production, staging, catering, staffing, registration, signage, transport, internet, security, and health & safety., • Source, brief, appoint, and manage suppliers and contractors, handling the full RFP, briefing, negotiation, and contracting process in collaboration with the Head of Operations., • Act as the main point of contact for venues and suppliers, managing access times, technical constraints, local regulations, and operational logistics., • Create detailed operational briefs for all suppliers, clearly outlining scope, deliverables, timings, and technical requirements., • Build and manage production schedules and on-site plans, ensuring all milestones are met. Budgeting & Financial Control • Own event budgets end-to-end, including forecasting, cost control, approvals, and reconciliation., • Track all spend against budget and ensure costs are approved, accurately forecasted, and reported., • Work closely with finance teams to process supplier invoices, payments, and contractual commitments., • Plan and deliver event branding, signage, sponsor visibility, and show features, ensuring consistency with brand guidelines., • Coordinate production and installation of signage and on-site features with suppliers and internal teams., • Ensure sponsor deliverables and branded assets are positioned and executed correctly on site. Delegate, Sponsor & Client Experience • Own the on-site experience, ensuring a high standard of delivery for delegates, sponsors, and clients from registration through to live event days., • Act as an escalation point for delegate, sponsor, or client queries before and during events., • Work with internal teams to deliver engaging networking areas, ancillary events, and attendee touchpoints. Risk Management, Compliance & Health & Safety • Identify potential operational risks and develop and implement contingency plans., • Ensure compliance with all health, safety, legal, and venue requirements, including RAMS, insurance, permits, and local regulations., • Maintain oversight of safety, sustainability, and governance best practices on site. On-Site Management & Problem Solving • Lead on-site build, live delivery, and breakdown, acting as the senior operational point of contact., • Manage and coordinate suppliers, contractors and internal teams on site., • Anticipate issues and troubleshoot operational challenges in real time, remaining calm and solutions-focused under pressure., • Oversee event close-down, final supplier payments, and evaluations., • Lead operational post-event debriefs and reviews, capturing learnings and identifying improvements., • Contribute to the development of operational processes, templates, and best practices for future events. What you will bring: Skills, Experience & Attributes • Fluent in English, Spanish and Portuguese, • Proven experience in event operations, ideally within exhibitions, confex-style events, or large-scale conferences (typically 3-5 years in a similar role), • Strong organisational, administrative, and prioritisation skills, with excellent attention to detail, • Ability to manage multiple workstreams, work to tight deadlines, and remain calm and professional under pressure during live events, • Pragmatic and solutions-focused, with strong problem-solving skills and the ability to think creatively when challenges arise, • Strong written and verbal communication skills, with a professional, service-oriented, and collaborative approach, • Confident team player, comfortable working across departments and with senior internal and external stakeholders, • Self-motivated, accountable, and able to work independently while contributing positively to team delivery, • Experience working with budgets, suppliers, and operational documentation, including floor plans and stand drawings, • Flexible and adaptable, with a willingness to adjust working hours during peak delivery periods, • Willingness and ability to travel domestically and internationally to support DCD events, including Europe, Mexico and Brasil, • Flexibility to work outside standard office hours, including evenings and weekends, in line with event schedules and time zones, • Attendance at events is a mandatory requirement due to the onsite nature of the role What we offer: • Hybrid working scheme (3 days in the office), • 22 days holiday entitlement, long service leave, and birthday off, • Paid sick leave, • Access to a health insurance, • Early Friday finishes in summer, • Volunteering Day, • Access to life insurance, • Fresh fruit and snacks in the office, • Regular socials and celebrations

About the Company SHA is the global leader in Longevity, Wellbeing & Health Optimization, combining scientific excellence with integrative health and luxury hospitality. With flagship properties in Spain and Mexico and expansion into the Middle East and beyond, SHA is redefining how highperformance individuals optimize their health and live longer, better lives. As we accelerate our global growth, digital experience, AI-driven journeys, and conversion excellence will be critical to unlocking our full commercial potential. About the Role We are seeking a strategic and hands-on Ecommerce Manager to lead the global digital sales ecosystem of SHA Wellness Clinic across Spain and Mexico. This role sits at the intersection of business, technology, and brand, with full accountability for driving online revenue growth, optimizing conversion, and enhancing the digital customer experience across all touchpoints — from initial discovery to booking and post-stay engagement. The ideal candidate combines a strong analytical and commercial mindset with deep expertise in CRO, digital product, CRM ecosystems, and luxury customer experience, ensuring that every interaction reflects SHA’s premium positioning while maximizing performance. Key Responsibilities • Ecommerce Strategy & Revenue Growth., • Digital Product & Platform Ownership., • SHA Boutique & New Ecommerce Development., • Analytics & Performance Optimization, • Customer Experience & Brand Excellence, • Cross-Functional Collaboration., • Technical & CRM Ecosystem Understanding., • Budget & Vendor Management. Qualifications • Proven experience in a senior ecommerce or digital leadership role, ideally within luxury, hospitality, wellness, or premium consumer brands. o UX/UI and digital product development o Analytics and data-driven decision making o WordPress ecosystems o GA4, Looker Studio, Tag Manager, Clarity o Ecommerce operations (payments, subscriptions, logistics) • Strong commercial mindset with a proven ability to drive revenue and impact business performance., • Experience managing global markets and adapting strategies to different regions. Tools & Working Environment • HubSpot, • WordPress, • GA4 & Looker Studio, • Microsoft Clarity, • Figma, • Notion, • Excel Key Success Metrics • Online revenue growth (booking engine + boutique)., • Conversion rate optimization across key funnels., • Lead generation and contribution to offline sales., • Customer experience and satisfaction metrics., • Efficiency in budget and resource management. Pay Range and Compensation Package Compensation details will be discussed during the interview process. Equal Opportunity Statement SHA values excellence, evolution, integrity, care, and happiness and is committed to diversity and inclusivity in the workplace.

Buscamos un perfil para diseñar y ejecutar el motor de crecimiento de nuestra empresa. Serás el máximo responsable de transformar nuestra visión estratégica en un plan comercial ejecutable, con un objetivo ambicioso: garantizar un crecimiento del ARR del 30% anual. Buscamos a una figura híbrida: un estratega capaz de definir planes plurianuales y, a la vez, un líder de campo con la capacidad de cerrar acuerdos con los "clientes tractores" del sector automoción (marcas, logísticas, financieras y aseguradoras). ¿A quién buscamos? Buscamos un líder senior con ADN Hunter y peso específico en el sector automoción. • Estratega y Ejecutor: Capaz de diseñar un modelo de crecimiento sostenible y bajarlo a tácticas concretas., • Experto en SaaS/BPM: Con experiencia real escalando ingresos recurrentes (ARR) mediante digitalización de procesos., • Referente en Automoción: Alguien con credibilidad y red de contactos activa para sentarse con decisores C-Level., • Mentalidad de Apertura: Te apasiona el reto de entrar en cuentas nuevas y complejas donde otros no llegan. Tus Responsabilidades Clave 1. Dirección Estratégica y GTM • Liderar el plan comercial a corto y largo plazo (1-3 años)., • Redefinir la estrategia Go-To-Market por vertical y país (España, Italia, México)., • Establecer una cultura de datos: métricas de pipeline, forecast de precisión y calidad de ARR. 2. Hunting de Alto Impacto • Captación directa de cuentas estratégicas: OEMs, importadores y grandes grupos multinacionales., • Construir relaciones de confianza con Direcciones Generales, de Operaciones y Financieras. 3. Venta Consultiva y Valor de Negocio • Analizar los procesos "As-Is" del cliente para proyectar el impacto de nuestra solución en eficiencia, trazabilidad y ahorro de costes., • Asegurar un traspaso impecable entre la fase de venta y la implantación por parte del equipo técnico. 4. Liderazgo e Internacionalización • Escalar el negocio en España, Italia y Mexico, adaptando la táctica a cada mercado., • Definir las necesidades de recursos comerciales futuros (SDRs, preventas, partners). Tu Perfil • Experiencia: 7-12 años en ventas consultivas B2B de software o SaaS complejo., • Sector: Trayectoria demostrable en el sector automoción o movilidad., • Idiomas: Inglés C1 (imprescindible). Se valorará muy positivamente el italiano o francés. Objetivos del Primer Año • Desplegar un plan comercial alineado con el crecimiento del +30% de ARR., • Captar nuevos logos estratégicos (marcas y grandes grupos)., • Posicionar a la empresa como el referente tecnológico en la digitalización del sector. Qué te ofrecemos • Paquete Retributivo: Salario fijo competitivo + variable vinculado a ARR y expansión., • Equity: Acceso a programa de incentivos a medio plazo (Phantom Shares)., • Flexibilidad: Modelo híbrido.

About the Company SHA is a global leader in longevity and scientific well-being, blending medical innovation, integrative therapies, and lifestyle transformation to improve healthspan and quality of life. With nearly two decades of experience, our mission is to empower individuals to lead longer, healthier, and more meaningful lives. SHA brings together over 500 professionals across more than 50 specialties, including functional medicine, nutrition, and preventive diagnostics. At the forefront of biomedical science and technology, SHA fosters a collaborative environment focused on innovation, purpose, and excellence. Join a forward-thinking team committed to transforming the future of health at one of the world’s most advanced wellness institutions. About the Role The Talent Acquisition Manager will be responsible for designing, coordinating, and executing the AB Living Group's global talent attraction strategy, supporting international expansion and business growth. This corporate position will act as a link between the global Talent Acquisition strategy and its local implementation, working closely with the Head of Talent Acquisition at each clinic to ensure consistency in processes, standards, and candidate experience. The successful candidate will combine strategic vision with a hands-on approach, participating in key selection processes, leading international talent attraction projects, and ensuring a candidate experience aligned with the Group's standards of excellence. The role requires a “Think Global, Act Local” mindset, strong business orientation, project management skills, and sensitivity to working in multicultural environments. Responsibilities • Design and implement the global Talent Acquisition strategy aligned with the Group's growth., • Coordinate and support the Heads of Talent Acquisition at clinics in Spain, Mexico, and future markets., • Lead talent attraction projects linked to new openings and international expansion., • Manage strategic selection processes and key positions within the group., • Develop employer branding initiatives to position AB Living Group as an employer of choice., • Implement global selection standards and methodologies., • Analyze recruitment KPIs (time to hire, quality of hire, pipeline) and prepare reports., • Manage ATS tools and systems and optimize selection processes., • Collaborate with business leaders to anticipate talent needs., • Ensure a candidate experience aligned with AB Living Group's hospitality philosophy. Qualifications • University degree in Psychology, Human Resources, Business Administration, or related fields. Postgraduate or Master's degree in Human Resources, Talent Management, or Business Administration will be considered an asset., • Minimum 5–7 years of experience in Talent Acquisition or Recruiting., • Experience in international environments., • Experience coordinating complex selection or expansion projects., • Experience in the hospitality, luxury, wellness, healthcare, or premium services sectors is desirable., • Experience working with senior stakeholders and strategic positions., • High level of English (C1/C2) essential. Knowledge of other languages will be considered an advantage. Required Skills • Strategic vision and business orientation., • Think Global, Act Local mindset., • Strong project management skills., • Ability to combine strategy and operational execution., • Strong focus on candidate experience., • Ability to influence and manage international stakeholders., • Adaptability to multicultural environments., • Willingness to travel when necessary. Preferred Skills • Experience with Applicant Tracking Systems (ATS)., • Proficiency in LinkedIn Recruiter and talent search tools., • Advanced knowledge of Microsoft Office or Google Workspace., • Experience in HR Analytics and reporting., • Knowledge of employer branding tools is a plus. Pay Range and Compensation Package Compensation details will be discussed during the interview process. Equal Opportunity Statement SHA values excellence, evolution, integrity, care, and happiness and is committed to diversity and inclusivity in the workplace.

📍 Location: Madrid, Spain (Hybrid) 🏦 Sector: Capital Markets / Banking Are you a Java Developer with a strong technical foundation and an interest in Capital Markets and Calypso? At Qaracter, we are looking for a profile with solid Java fundamentals, eager to grow in a highly specialized financial environment while working alongside experienced Calypso and Markets professionals. This is a great opportunity to build a long-term career in front-to-back trading systems, risk, and post-trade platforms. 🔍 What You’ll Do • Develop and maintain Java components within a Calypso-based ecosystem, • Support functional and technical teams in the evolution of trading and risk processes, • Participate in analysis, development, testing, and production support activities, • Work with market data, trade lifecycles, and financial instruments, • Collaborate with senior developers and Calypso experts, learning best practices in Capital Markets IT, • Contribute to continuous improvement of code quality and system performance ✔️ What We’re Looking For • Junior profile (1–2 years of experience) with very strong Java foundations, • Solid understanding of Java (OOP, collections, multithreading basics), • Strong interest in Calypso and Capital Markets systems, • Ability to learn complex functional environments quickly, • Good communication skills and proactive attitude, • Professional proficiency in English (working environment) ⭐ Nice to Have • Initial exposure to Calypso or other trading platforms, • Knowledge of SQL, Unix/Linux environments, • Understanding of financial products (FX, Rates, Derivatives), • Experience with Spring or enterprise Java frameworks 🌟 What We Offer • Entry point into Calypso and Capital Markets specialization, • Structured learning path with mentoring from senior experts, • Hybrid work model in Madrid, • Competitive salary, • Long-term career growth within an international consulting firm 🌍 About Qaracter Qaracter is an international consulting firm offering business, financial, risk, technology, and operations advisory services. We work closely with leading financial institutions, combining deep domain knowledge with hands-on execution to deliver real impact. With presence in Spain, Argentina, Mexico, Brazil, and the United States, and activity across Europe and the UK, Qaracter is a reference partner in Capital Markets and financial transformation projects. 🟦 Equal Opportunity Statement At QARACTER Group, we are committed to ensuring equal opportunities and non-discrimination in all our processes, promoting an inclusive and diverse work environment. All applications are welcome regardless of sex, gender, gender identity or expression, sexual orientation, origin, ethnicity, age, disability, or any other personal or social condition, in line with our Plan de Igualdad and our commitment to equity.

Are you an experienced Software Architect with a strong focus on AI-driven applications? At Qaracter, we are looking for an AI Software Architect to design and lead the development of intelligent, scalable software solutions, integrating AI capabilities into real-world applications. This role is focused on software engineering, architecture, and system design, rather than purely data or modeling. You will play a key role in building AI-powered products, ensuring clean architecture, performance, and maintainability. 🔍 What You’ll Do • Design and lead the architecture of AI-powered software applications, • Define system architecture, components, and integrations for scalable solutions, • Integrate AI/ML/LLM capabilities into backend systems and APIs, • Lead development best practices (clean code, design patterns, testing, scalability), • Collaborate with engineering teams to build production-ready applications, • Define and implement microservices architectures and REST APIs, • Ensure performance, security, and maintainability of applications, • Guide teams on software engineering standards in AI-based systems ✔️ What We’re Looking For • 5+ years of experience in software development and architecture (Java, Python, or similar), • Strong experience in backend development, APIs, and microservices, • Experience integrating AI capabilities into applications (LLMs, NLP, APIs, AI services), • Solid understanding of software architecture patterns and system design, • Experience with cloud environments (AWS, Azure, or GCP), • Familiarity with CI/CD, DevOps practices, and containerization (Docker/Kubernetes), • Strong communication skills and ability to lead technical decisions, • English level B2+/C1 ⭐ Nice to Have • Experience building AI-driven products or platforms, • Knowledge of frameworks like Spring Boot, FastAPI, or Node.js, • Experience with event-driven architectures (Kafka, messaging systems), • Exposure to GenAI ecosystems (OpenAI, LangChain, etc.), • Background in regulated environments (banking, insurance, etc.) 🌟 What We Offer • High-impact projects focused on AI-driven software development, • Hybrid/remote flexibility depending on project, • Competitive salary and full benefits package, • Training, certifications, and continuous learning, • Flexible retribution (meal vouchers, transport, childcare, private health insurance), • International and innovative consulting environment 🌍 About Qaracter Qaracter is an international consulting firm offering business, financial, risk, technology, and operations advisory services. We combine deep industry knowledge with hands-on execution to deliver real impact. With presence in Spain, Argentina, Mexico, Brazil, and the United States, and activity across Europe and the UK, we partner with leading organizations to build innovative, high-value solutions. At QARACTER Group, we are committed to ensuring equal opportunities and non-discrimination in all our processes, promoting an inclusive and diverse work environment. All applications are welcome regardless of sex, gender, gender identity or expression, sexual orientation, origin, ethnicity, age, disability, or any other personal or social condition, in line with our Plan de Igualdad and our commitment to equity.

About the Company SHA is the global leader in Longevity, Wellbeing & Health Optimization, combining scientific excellence with integrative health and luxury hospitality. With flagship properties in Spain and Mexico and expansion into the Middle East and beyond, SHA is redefining how highperformance individuals optimize their health and live longer, better lives. As we accelerate our global growth, digital experience, AI-driven journeys, and conversion excellence will be critical to unlocking our full commercial potential. About the Role The CRM & Guest Lifecycle Manager is the ultimate guardian of the full end-to-end SHA member and guest journey. This is a highly hands-on, execution-driven role. This individual is responsible for personally designing, building, launching and continuously optimizing all CRM campaigns, automations and lifecycle communications across the entire funnel. Reporting line: This role reports directly to the Global Digital Growth Director. This role owns the lifecycle from: Awareness → Acquisition → Onboarding → Engagement → Retention → Reactivation → Membership Growth ensuring every touchpoint is meaningful, personalized, frictionless and performance-driven. This role requires a strong operator mindset, fully accountable for: • Reducing friction at every interaction, • Increasing high-quality acquisition, • Executing all lead nurturing strategies end-to-end, • Deploying all pre-stay, on-property and post-stay communications, • Maximising retention, loyalty and LTV, • Contributing to the development of a scalable membership model, • Turning data & AI insights into actionable Key Responsibilities • CRM Strategy, Ownership & Execution., • Lifecycle Design & Optimization., • Lead Nurturing & Conversion., • Retention, Reactivation & Loyalty., • Membership (Contribution & Enablement)., • Technical, AI & Analytical Execution., • Cross-Functional Collaboration. Qualifications • 5–10 years in CRM, Lifecycle, Retention, Loyalty or Membership roles., • Strong background in consumer health, wellness, longevity or luxury hospitality (highly valued)., • Proven experience executing CRM strategies hands-on (not purely managerial roles)., • Experience supporting membership or subscription models (valued)., • Strong experience using AI tools to optimize customer journeys and personalization., • Advanced hands-on mastery of HubSpot (mandatory)., • Experience with Ringover, Navision and ARI (or similar systems) is highly valued. Skills & Capabilities • Strong analytical and data-driven mindset., • Highly operational and execution-focused (builder mindset)., • Expertise in CRM workflows, automation, segmentation and lifecycle orchestration. • Proven ability to execute end-to-end lifecycle journeys (pre-stay, on-property, post-stay, retention and reactivation). • Deep understanding of customer journey optimization and friction reduction., • Strong use of AI and automation tools for personalization and performance improvement. • Ability to connect CRM execution with commercial impact (conversion, retention, repeat). • Strong communication and stakeholder management skills., • Passionate about longevity, health optimization and wellbeing., • Fluent in English and Spanish. Pay Range and Compensation Package Compensation details will be discussed during the interview process. Equal Opportunity Statement SHA values excellence, evolution, integrity, care, and happiness and is committed to diversity and inclusivity in the workplace.

Property: SHA Mexico Location: Based in Cancun, Mexico, this role offers the opportunity to lead one of the world's most sought-after luxury hospitality destinations. Job Purpose: The General Manager will be responsible for leading SHA Mexico, a flagship property of the internationally acclaimed SHA, delivering world-class luxury hospitality combined with preventive medicine and holistic wellness. The successful candidate will combine strategic vision with a hands-on operational approach, driving exceptional guest experiences, financial performance, and a high-performing, values-driven organizational culture. The role requires a “Think Global, Act Local” mindset, strong business orientation, operational expertise, and the ability to work with a multicultural, high-profile, and international clientele. Main Duties & Responsibilities: Lead and manage all operational aspects of SHA Mexico, ensuring the highest standards of luxury service, wellness programs, and guest experience. Drive a visible, hands-on leadership style, ensuring consistency, operational excellence, and strong culture engagement across all departments. Foster and embed AB Living Group’s core values in the organization: Excellence, Evolution, Honesty, Caring, and Happiness Build, develop, and retain a high-performing leadership team capable of delivering operational and strategic results. Oversee financial performance, including budget execution, revenue management, cost control, and KPIs. Ensure the property delivers a seamless guest journey for VIP and international clientele, maintaining personalization and memorability. Serve as the public face of the property, engaging with high-profile guests, stakeholders, and media as needed. Promote innovation and continuous improvement initiatives, keeping the property at the forefront of luxury wellness hospitality. Ensure compliance with all legal, safety, health, environmental, and operational standards. Protect assets, manage capital expenditure planning (CAPEX), and ensure long-term property value. Job Profile: Bachelor’s degree in Hospitality Management, Hotel Administration, Business Administration, or related fields. Advanced studies in Wellness Management, Luxury Hospitality, or an MBA considered an advantage. Minimum 15 years in luxury hospitality, with at least 3–5 years in a General Manager or Director of Operations role. Experience with international ultra-luxury brands. Proven expertise across Rooms Division, Food & Beverage, Finance, and Commercial functions. Languages: Fluent English and Spanish required. Additional languages considered an asset. Specific Competencies: Strategic vision and business orientation. Think Global, Act Local mindset. Strong operational leadership and hands-on execution. Ability to combine strategy and daily operations effectively. Strong focus on guest experience and personalization. Ability to influence and manage high-profile stakeholders. Adaptability to multicultural environments. Technological Skills: Proficiency in property management systems and operational software. Advanced knowledge of Microsoft Office or Google Workspace. Experience in data-driven operational decision-making. Skills Chain of Command: Proactivity Analytical skills Results-oriented Interdepartmental integrator Competencies based on our values: Excellence | We strive for excellence in everything we do, making it a habit Evolution | We are committed to constant improvement and innovation Honesty | We prioritise honesty and loyalty in everything we do Caring | We genuinely care for our guests, our team, our planet, and our resources Happiness | We enjoy the journey,facing challenges with passion and enthusiasm Other Competencies and Skills Required: Strong business orientation and strategic mindset. Ability to work in international and multicultural environments. Excellent interpersonal and communication skills. Ability to manage multiple priorities simultaneously. Willingness to travel as needed.

Property: SHA Mexico Location: Based in Cancun, Mexico, this role offers the opportunity to lead one of the world's most sought-after luxury hospitality destinations. Job Purpose: The General Manager will be responsible for leading SHA Mexico, a flagship property of the internationally acclaimed SHA, delivering world-class luxury hospitality combined with preventive medicine and holistic wellness. The successful candidate will combine strategic vision with a hands-on operational approach, driving exceptional guest experiences, financial performance, and a high-performing, values-driven organizational culture. The role requires a “Think Global, Act Local” mindset, strong business orientation, operational expertise, and the ability to work with a multicultural, high-profile, and international clientele. Main Duties & Responsibilities: Lead and manage all operational aspects of SHA Mexico, ensuring the highest standards of luxury service, wellness programs, and guest experience. Drive a visible, hands-on leadership style, ensuring consistency, operational excellence, and strong culture engagement across all departments. Foster and embed AB Living Group’s core values in the organization: Excellence, Evolution, Honesty, Caring, and Happiness Build, develop, and retain a high-performing leadership team capable of delivering operational and strategic results. Oversee financial performance, including budget execution, revenue management, cost control, and KPIs. Ensure the property delivers a seamless guest journey for VIP and international clientele, maintaining personalization and memorability. Serve as the public face of the property, engaging with high-profile guests, stakeholders, and media as needed. Promote innovation and continuous improvement initiatives, keeping the property at the forefront of luxury wellness hospitality. Ensure compliance with all legal, safety, health, environmental, and operational standards. Protect assets, manage capital expenditure planning (CAPEX), and ensure long-term property value. Job Profile: Bachelor’s degree in Hospitality Management, Hotel Administration, Business Administration, or related fields. Advanced studies in Wellness Management, Luxury Hospitality, or an MBA considered an advantage. Minimum 15 years in luxury hospitality, with at least 3–5 years in a General Manager or Director of Operations role. Experience with international ultra-luxury brands. Proven expertise across Rooms Division, Food & Beverage, Finance, and Commercial functions. Languages: Fluent English and Spanish required. Additional languages considered an asset. Specific Competencies: Strategic vision and business orientation. Think Global, Act Local mindset. Strong operational leadership and hands-on execution. Ability to combine strategy and daily operations effectively. Strong focus on guest experience and personalization. Ability to influence and manage high-profile stakeholders. Adaptability to multicultural environments. Technological Skills: Proficiency in property management systems and operational software. Advanced knowledge of Microsoft Office or Google Workspace. Experience in data-driven operational decision-making. Skills Chain of Command: Proactivity Analytical skills Results-oriented Interdepartmental integrator Competencies based on our values: Excellence | We strive for excellence in everything we do, making it a habit Evolution | We are committed to constant improvement and innovation Honesty | We prioritise honesty and loyalty in everything we do Caring | We genuinely care for our guests, our team, our planet, and our resources Happiness | We enjoy the journey,facing challenges with passion and enthusiasm Other Competencies and Skills Required: Strong business orientation and strategic mindset. Ability to work in international and multicultural environments. Excellent interpersonal and communication skills. Ability to manage multiple priorities simultaneously. Willingness to travel as needed.

Location: Madrid, Spain. Property: Corporate. Job Purpose: This is a critical senior commercial leadership role with dual responsibility: SHA Spain – Property Commercial Leadership Full ownership of commercial performance, sales strategy, and revenue growth for SHA Spain. EMEA Cluster – Revenue Production Drive and scale EMEA production across all SHA properties (Spain, Mexico, and future openings), ensuring a unified global sales approach. Main Duties & Responsibilities: SHA Spain, Commercial Leadership Own and drive the full commercial performance of SHA Spain Develop and execute a high-impact annual sales strategy Expand key segments: luxury leisure, UHNW, corporate wellness, medical referrals, elite sports, and strategic partnerships Ensure strong alignment with GM, Revenue, and Contact Center Present performance, insights, and opportunities to senior leadership EMEA Revenue Production Own EMEA production across all SHA properties Drive both account management excellence and aggressive new business development Build and expand strategic partnerships across priority markets Lead and maximize performance of regional sales resources Ensure seamless coordination with Americas team for global account strategy Corporate Sales Development Scale SHA’s corporate wellness and executive health business across EMEA Target: Corporations & executive teams, Family offices & private banks, Luxury brands & partnerships, Sports organizations & high-performance institutions. Structure and close long-term, high-value partnerships Represent SHA in high-level corporate environments Market Expansion & Prospection Lead entry and expansion in strategic EMEA markets Execute targeted roadshows and high-level sales missions Represent SHA at key global industry and luxury events Leadership & Team Development Lead SHA Spain Sales team with a high-performance culture Hire, coach, and elevate talent Drive accountability, execution, and results orientation Financial Ownership & Performance Management Own forecasting, budgeting, segmentation and KPIs Drive strong ROI mindset and yield optimization Enable data-driven decision-making Cross-Functional Alignment Work closely with: Marketing Revenue Management Contact Center Operations Medical & Wellness teams Ensure full funnel optimization (pipeline → conversion → experience) Brand Representation Act as a senior ambassador of SHA Represent the brand across EMEA with credibility, sophistication and alignment with our positioning Maintain a strong personal presence in key networks and communities Job Profile: Experience ~10+ years in senior sales leadership roles within luxury hospitality (mandatory) ~ Proven track record of delivering sustained, ambitious growth (YOY revenue expansion, market penetration, pipeline build) ~ Strong exposure to EMEA markets ~ Established network across luxury travel, corporate, UHNW and strategic partners ~ Experience in wellness, longevity or health-related propositions is a strong plus Competencies Strong commercial acumen and negotiation capabilities Strategic + execution-oriented (builder mindset) Highly driven, ambitious and results-oriented Intrapreneurial and ownership mindset Hands-on, proactive, and resilient Excellent communication and influencing skills Languages English: mandatory Spanish: highly valued Additional languages: a plus What We Offer Opportunity to play a key role in SHA’s global expansion Join one of the most recognized brands in health optimization and longevity High-impact, entrepreneurial environment Competitive compensation aligned with seniority and performance Significant career growth within a fast-scaling international group

Location: Madrid, Spain. Property: Corporate. Job Purpose: This is a critical senior commercial leadership role with dual responsibility: SHA Spain – Property Commercial Leadership Full ownership of commercial performance, sales strategy, and revenue growth for SHA Spain. EMEA Cluster – Revenue Production Drive and scale EMEA production across all SHA properties (Spain, Mexico, and future openings), ensuring a unified global sales approach. Main Duties & Responsibilities: SHA Spain, Commercial Leadership Own and drive the full commercial performance of SHA Spain Develop and execute a high-impact annual sales strategy Expand key segments: luxury leisure, UHNW, corporate wellness, medical referrals, elite sports, and strategic partnerships Ensure strong alignment with GM, Revenue, and Contact Center Present performance, insights, and opportunities to senior leadership EMEA Revenue Production Own EMEA production across all SHA properties Drive both account management excellence and aggressive new business development Build and expand strategic partnerships across priority markets Lead and maximize performance of regional sales resources Ensure seamless coordination with Americas team for global account strategy Corporate Sales Development Scale SHA’s corporate wellness and executive health business across EMEA Target: Corporations & executive teams, Family offices & private banks, Luxury brands & partnerships, Sports organizations & high-performance institutions. Structure and close long-term, high-value partnerships Represent SHA in high-level corporate environments Market Expansion & Prospection Lead entry and expansion in strategic EMEA markets Execute targeted roadshows and high-level sales missions Represent SHA at key global industry and luxury events Leadership & Team Development Lead SHA Spain Sales team with a high-performance culture Hire, coach, and elevate talent Drive accountability, execution, and results orientation Financial Ownership & Performance Management Own forecasting, budgeting, segmentation and KPIs Drive strong ROI mindset and yield optimization Enable data-driven decision-making Cross-Functional Alignment Work closely with: Marketing Revenue Management Contact Center Operations Medical & Wellness teams Ensure full funnel optimization (pipeline → conversion → experience) Brand Representation Act as a senior ambassador of SHA Represent the brand across EMEA with credibility, sophistication and alignment with our positioning Maintain a strong personal presence in key networks and communities Job Profile: Experience ~10+ years in senior sales leadership roles within luxury hospitality (mandatory) ~ Proven track record of delivering sustained, ambitious growth (YOY revenue expansion, market penetration, pipeline build) ~ Strong exposure to EMEA markets ~ Established network across luxury travel, corporate, UHNW and strategic partners ~ Experience in wellness, longevity or health-related propositions is a strong plus Competencies Strong commercial acumen and negotiation capabilities Strategic + execution-oriented (builder mindset) Highly driven, ambitious and results-oriented Intrapreneurial and ownership mindset Hands-on, proactive, and resilient Excellent communication and influencing skills Languages English: mandatory Spanish: highly valued Additional languages: a plus What We Offer Opportunity to play a key role in SHA’s global expansion Join one of the most recognized brands in health optimization and longevity High-impact, entrepreneurial environment Competitive compensation aligned with seniority and performance Significant career growth within a fast-scaling international group

Develop business and build up distribution network based on company strategy and reach the sales target in Spain, as well as in other European countries of the territory; Manage sales projects and control the selling process; Prepare and negotiate sales contracts and agreements; Participate in public events and fairs to promote GRG brand and products At least 5 years sales experience in Software/Integrated Solution, Intelligent Hardware, banking self-service terminal sales, ATM sales and/or bank IT related experience preferred; Extended experience in direct and channel sales and customer relationship development & management; Strong negotiation, aggressive sales spirits and skills; No military obligation for male candidates (or military obligation should be postponed for two years); Excellent communication skills both in Spanish and English, skills with multiple languages will be preferred; Master MS Office Word, Excel and Power Point; Founded in 1999, GRGBanking is a high-tech listed enterprise (securities code: 002152 ) whose main business covers intelligent finance, smart security, transportation, governmental service, tourism, convenience retail, education, etc. The company provides global customers with competitive intelligent terminals, operation services, and big data solutions. GRGBanking has established eight subsidiaries in the overseas market, and its products and services have entered more than 110 countries and regions. The company's smart branch transformation solution and other intelligent banking solutions are continuously promoted to overseas markets, which has helped Mexico, Argentina, Turkey, Singapore, Thailand, and other countries rapidly upgrade their branch innovation and transformation. As a leading innovative solutions provider, GRGBanking aims to promote digital transformation and innovation and deliver better customer convenience and satisfaction. Leveraging in-depth knowledge of innovative technologies and application scenarios, the company provides holistic, innovative solutions for customers worldwide, and its global business maintains vigorous growth. In the future, GRGBanking will participate in more oversea businesses to create greater value for its global customers.

Develop business and build up distribution network based on company strategy and reach the sales target in Spain, as well as in other European countries of the territory; Manage sales projects and control the selling process; Prepare and negotiate sales contracts and agreements; Participate in public events and fairs to promote GRG brand and products At least 5 years sales experience in Software/Integrated Solution, Intelligent Hardware, banking self-service terminal sales, ATM sales and/or bank IT related experience preferred; Extended experience in direct and channel sales and customer relationship development & management; Strong negotiation, aggressive sales spirits and skills; No military obligation for male candidates (or military obligation should be postponed for two years); Excellent communication skills both in Spanish and English, skills with multiple languages will be preferred; Master MS Office Word, Excel and Power Point; Founded in 1999, GRGBanking is a high-tech listed enterprise (securities code: 002152 ) whose main business covers intelligent finance, smart security, transportation, governmental service, tourism, convenience retail, education, etc. The company provides global customers with competitive intelligent terminals, operation services, and big data solutions. GRGBanking has established eight subsidiaries in the overseas market, and its products and services have entered more than 110 countries and regions. The company's smart branch transformation solution and other intelligent banking solutions are continuously promoted to overseas markets, which has helped Mexico, Argentina, Turkey, Singapore, Thailand, and other countries rapidly upgrade their branch innovation and transformation. As a leading innovative solutions provider, GRGBanking aims to promote digital transformation and innovation and deliver better customer convenience and satisfaction. Leveraging in-depth knowledge of innovative technologies and application scenarios, the company provides holistic, innovative solutions for customers worldwide, and its global business maintains vigorous growth. In the future, GRGBanking will participate in more oversea businesses to create greater value for its global customers.

Property: SHA Mexico Location: Based in Cancun, Mexico, this role offers the opportunity to lead one of the world's most sought-after luxury hospitality destinations. Job Purpose: The General Manager will be responsible for leading SHA Mexico, a flagship property of the internationally acclaimed SHA, delivering world-class luxury hospitality combined with preventive medicine and holistic wellness. The successful candidate will combine strategic vision with a hands-on operational approach, driving exceptional guest experiences, financial performance, and a high-performing, values-driven organizational culture. The role requires a “Think Global, Act Local” mindset, strong business orientation, operational expertise, and the ability to work with a multicultural, high-profile, and international clientele. Main Duties & Responsibilities: Lead and manage all operational aspects of SHA Mexico, ensuring the highest standards of luxury service, wellness programs, and guest experience. Drive a visible, hands-on leadership style, ensuring consistency, operational excellence, and strong culture engagement across all departments. Foster and embed AB Living Group’s core values in the organization: Excellence, Evolution, Honesty, Caring, and Happiness Build, develop, and retain a high-performing leadership team capable of delivering operational and strategic results. Oversee financial performance, including budget execution, revenue management, cost control, and KPIs. Ensure the property delivers a seamless guest journey for VIP and international clientele, maintaining personalization and memorability. Serve as the public face of the property, engaging with high-profile guests, stakeholders, and media as needed. Promote innovation and continuous improvement initiatives, keeping the property at the forefront of luxury wellness hospitality. Ensure compliance with all legal, safety, health, environmental, and operational standards. Protect assets, manage capital expenditure planning (CAPEX), and ensure long-term property value. Job Profile: Bachelor’s degree in Hospitality Management, Hotel Administration, Business Administration, or related fields. Advanced studies in Wellness Management, Luxury Hospitality, or an MBA considered an advantage. Minimum 15 years in luxury hospitality, with at least 3–5 years in a General Manager or Director of Operations role. Experience with international ultra-luxury brands. Proven expertise across Rooms Division, Food & Beverage, Finance, and Commercial functions. Languages: Fluent English and Spanish required. Additional languages considered an asset. Specific Competencies: Strategic vision and business orientation. Think Global, Act Local mindset. Strong operational leadership and hands-on execution. Ability to combine strategy and daily operations effectively. Strong focus on guest experience and personalization. Ability to influence and manage high-profile stakeholders. Adaptability to multicultural environments. Technological Skills: Proficiency in property management systems and operational software. Advanced knowledge of Microsoft Office or Google Workspace. Experience in data-driven operational decision-making. Skills Chain of Command: Proactivity Analytical skills Results-oriented Interdepartmental integrator Competencies based on our values: Excellence | We strive for excellence in everything we do, making it a habit Evolution | We are committed to constant improvement and innovation Honesty | We prioritise honesty and loyalty in everything we do Caring | We genuinely care for our guests, our team, our planet, and our resources Happiness | We enjoy the journey,facing challenges with passion and enthusiasm Other Competencies and Skills Required: Strong business orientation and strategic mindset. Ability to work in international and multicultural environments. Excellent interpersonal and communication skills. Ability to manage multiple priorities simultaneously. Willingness to travel as needed.

IT / CYBER RISK COE ANALYST Santander () is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge whats possible. This is more than a strategic shift. Its a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Santander Digital Services is the team of technology and operations at Santander. We are convinced of the importance of technology that is aligned with the requirements of the business and that out work not only brings value to users, people and communities but also fosters individual creativity. Our team of over 10,000 people in 8 countries (Spain, Portugal, Poland, UK, USA, Mexico, Chile and Brazil) develops and/or implements financial solutions across a broad spectrum of technologies (including Blockchain, Big Data and Angular among others) on all kinds of on-premise and cloud-based platforms. THE DIFFERENCE YOU MAKE SANTANDER DIGITAL SERVICES is looking for an IT / CYBER RISK COE ANALYST based out of Boadilla. You will be part of Digital Risk Global CoE, delivering support services to entities. Independent risks and controls challenge and oversight.To succeed in this role, you will be responsible for: - Review and challenge risk and control assessments resulting from CISO / CIO self-assessment. - Conduct targeted reviews on global platforms, risks or projects, assessing it/cyber risk impacts and required controls from design to go-live. - Monitor and challenge IT, Cyber risk metrics (KRIs). - Determine and report completeness, consistency and quality of data including their sources and thresholds. - Prepare and analyse monthly information risk management report. - Lend support to local entities to resolve waiver requests by providing an informed opinion. - Lend support to local entities for operational resilience program (DORA) activities. - Prepare clear, decision-ready governance reporting for committees and working groups escalate issues with urgency and evidence. WHAT YOULL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. Were enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional Experience - 2- 3 years of experience related to IT / Cyber Security Risk Management, Cyber GRC or IT / Security Audit. (Required) Education - Bachelors in computer science, Engineering or related (Required) - Professional certifications strongly valued: CISA, CISM, CRISC and /or CISSP (Required) - Masters a plus. (Preferred) Languages - Fluent English is mandatory (C1) (Required) Hard Skills - Knowledge of ICT Risk frameworks such as NIST, CIS, FFIEC, FAIR, ISO2, ISO31. (Required) - Knowledge of Cybersecurity systems: IAM, network firewall management, vulnerability/patch management, cloud security architecture, secure SDLC containerization, encryption/tokenization, DLP, security logging monitoring, incident detection response, and offensive security understanding. (Required) - Skills and strategic thinking to review risk profiles and prioritize actions. (Required) - Capacity to leverage on existing information to determine independent controls assessments. (Required) - Ability to support and suggest control enhancements. (Required) Soft Skills - Effective communication/ Accuracy and attention to detail /Critical thinking/ Interpersonal relationships/ Problem solving/ Takes ownership/ Optimism regarding uncertainty. (Preferred) Other Information: - Possibility of making occasional trips to the geographies where Banco Santander is present (e.g. Portugal, UK, Brazil or Mexico). WE VALUE YOUR IMPACT Your contribution matters, and its recognized. You can expect a fair, competitive reward package that reflects the impact you create and the value you deliver. But we know rewards go beyond numbers. - Were enable our teams to go beyond through global opportunities and broad career paths. - Flexibility that works. Enjoy a hybrid working models-some days remote, some days onsite with your team-along with flexible hours. - Learning for life. Access hundreds of courses on our platforms, including exclusive access to our global learning space: Santander Open Academy () - Competitive rewards. Receive a highly competitive salary with performance-based bonuses, motivating you to keep growing with us. - Financial advantages. Benefit from preferential banking terms, special interest rates on loans, life insurance, and more. - Your health is our priority. Through BeHealthy, our global wellness programme, we promote Holistic wellbeing. - We know family is everything. Thats why we offer childcare support and family-friendly programmes tailored to each life stage. - Always by your side. Get access to Santander Contigo, our program for employees and their families offering legal, emotional, and administrative advisory services. - Extra benefits. Gym/WellHub membership, medical centers in some of our facilities, meal subsidy, parking, shuttle service from various points in Madrid, as well as exclusive discounts and offers for Santander employees. And thats only the beginning-well tell you more when you join! Ciberseguridad, CISA, CISM

Some details about your department At Making Science, we are launching Awaken , our innovation hub where we build new technology-driven solutions from scratch. Awaken brings together engineers, researchers, and innovators to turn bold ideas into real, AI-powered products. We are looking for Mobile Applications Engineers who enjoy building iOS and Android apps that integrate cutting-edge AI models, rapidly prototype ideas, and bring innovative solutions to life. What we’d like you to do Develop and maintain mobile applications for iOS and Android , using native (Swift, Kotlin) or cross-platform frameworks (Flutter, React Native) . Collaborate with AI Engineers to integrate predictive and generative AI models into mobile apps. Design user-friendly interfaces and experiences for experimental AI-driven products. Build APIs and backend integrations to support AI-powered functionality. Rapidly prototype ideas and help transform them into scalable, production-ready mobile solutions . Experiment with emerging technologies in mobile development and AI applications. What we’d like you to bring Experience building native iOS (Swift) and/or Android (Kotlin/Java) applications . Experience with cross-platform frameworks like Flutter or React Native is a plus. Familiarity with RESTful APIs, GraphQL, cloud services (AWS, GCP, Azure) . Knowledge of integrating AI models or SDKs into mobile applications is a plus. Passion for experimenting, prototyping, and solving complex problems creatively . Ability to work in a fast-paced, innovation-driven environment , starting projects from scratch. Strong collaboration skills to work with AI engineers, product designers, and other stakeholders. Nice to have: Experience working in product-based companies. Knowledge of or experience in Digital Marketing companies. Experience building and deploying applications using Docker and Google Cloud. ✔️ Perks of joining us We give you complete stability with an indefinite job contract. We offer a fixed salary according to your worth and experience, plus a performance based bonus. Get the most out of your salary with our Flexible Payment Plan (Restaurant Ticket, Transportation Ticket, Day Care Ticket, and Medical Insurance). Do you know someone that fits in Making Science? Refer him or her, and you can get a bonus if they’re hired! Feedback is part of our day to day lives. We recognize a job well done through a continuous feedback model. We care about a healthy work-life balance. You can count on having flexible working hours and one day a week where you can work from home. You will never stop learning with us: subsidized training, free language classes, learning capsules, an e-learning platform, and many more. Pack your bags! You’ll have 23 vacation days, plus 24th, 31st of December and San Publicito are off, and we have afternoons off on the eve of national holidays. Work comfortably and follow your own style, because we don’t have a dress code. We know how to have a good time! Never go hungry with our free daily fruit and our vending machine card! Take a break on our terrace, play foosball, darts, or PlayStation Be a part of a young, adventurous, and professional team, with people you’ll grow fond of! About Making Science Making Science is an international digital acceleration company with over 1,200 experts across 15 markets, including Spain, Portugal, Mexico, Colombia, France, Italy, the UK, Ireland, Sweden, Denmark, Norway, Finland, Germany, Georgia, and the USA. As a proud consulting partner of Local Planet — the world’s premier network of independent media agencies — we deliver a suite of digital, technology, and performance marketing services to a global clientele. Our expertise spans digital marketing and MarTech, software and cloud solutions, artificial intelligence, and SaaS, all underscored by a relentless pursuit of innovation. Making Science was ranked 15th in the FT1000: Europe's Fastest-Growing Companies 2023. Committed to making a positive impact, Making Science actively engages in various ESG initiatives. We’ve joined forces with the Climate Pledge, the United Nations Global Compact, and Pledge1%, dedicating resources and efforts to support non-profit organizations. Through these endeavors, we are committed to driving meaningful change for a brighter, more sustainable future. As part of its commitment to innovation, Making Science offers its clients end-to-end capabilities required for consulting, development, integration, and maintenance of advanced IT solutions. Our global network of delivery hubs not only fosters job growth but also serves as an incubator for cultivating top-tier tech talent, fueling projects that accelerate transformation and modernisation. Our team is composed of digital native professionals, who have a wide knowledge in the different stages and disciplines of the digital transformation: Digital Strategy, Infrastructures, Software Development, Creativity and UX/UI Design, Digital Marketing, and Big Data. Making Science is People Centric, and we actively bet on our employees! We believe that they are the key to any successful business, and therefore, our greatest asset. We strive to provide daily learning opportunities for those who work with us and their colleagues. It is also really important that they enjoy what they do, and have positive experiences. We want our employees to feel proud of their accomplishments, and that they belong to a company that is in constant growth, because each person’s contribution is essential to achieve our success. Do you want to be part of this great family?

Property: SHA Mexico Location: Based in Cancun, Mexico, this role offers the opportunity to lead one of the world's most sought-after luxury hospitality destinations. Job Purpose: The General Manager will be responsible for leading SHA Mexico, a flagship property of the internationally acclaimed SHA, delivering world-class luxury hospitality combined with preventive medicine and holistic wellness. The successful candidate will combine strategic vision with a hands-on operational approach, driving exceptional guest experiences, financial performance, and a high-performing, values-driven organizational culture. The role requires a “Think Global, Act Local” mindset, strong business orientation, operational expertise, and the ability to work with a multicultural, high-profile, and international clientele. Main Duties & Responsibilities: • Lead and manage all operational aspects of SHA Mexico, ensuring the highest standards of luxury service, wellness programs, and guest experience., • Drive a visible, hands-on leadership style, ensuring consistency, operational excellence, and strong culture engagement across all departments., • Foster and embed AB Living Group’s core values in the organization: Excellence, Evolution, Honesty, Caring, and Happiness, • Build, develop, and retain a high-performing leadership team capable of delivering operational and strategic results., • Oversee financial performance, including budget execution, revenue management, cost control, and KPIs., • Ensure the property delivers a seamless guest journey for VIP and international clientele, maintaining personalization and memorability., • Serve as the public face of the property, engaging with high-profile guests, stakeholders, and media as needed., • Promote innovation and continuous improvement initiatives, keeping the property at the forefront of luxury wellness hospitality., • Ensure compliance with all legal, safety, health, environmental, and operational standards., • Protect assets, manage capital expenditure planning (CAPEX), and ensure long-term property value. Job Profile: • Bachelor’s degree in Hospitality Management, Hotel Administration, Business Administration, or related fields., • Advanced studies in Wellness Management, Luxury Hospitality, or an MBA considered an advantage., • Minimum 15 years in luxury hospitality, with at least 3–5 years in a General Manager or Director of Operations role., • Experience with international ultra-luxury brands., • Proven expertise across Rooms Division, Food & Beverage, Finance, and Commercial functions. Languages: • Fluent English and Spanish required., • Additional languages considered an asset. Specific Competencies: • Strategic vision and business orientation., • Think Global, Act Local mindset., • Strong operational leadership and hands-on execution., • Ability to combine strategy and daily operations effectively., • Strong focus on guest experience and personalization., • Ability to influence and manage high-profile stakeholders., • Adaptability to multicultural environments. Technological Skills: • Proficiency in property management systems and operational software., • Advanced knowledge of Microsoft Office or Google Workspace., • Experience in data-driven operational decision-making. Skills Chain of Command: • Proactivity, • Analytical skills, • Results-oriented, • Interdepartmental integrator Competencies based on our values: • Excellence | We strive for excellence in everything we do, making it a habit, • Evolution | We are committed to constant improvement and innovation, • Honesty | We prioritise honesty and loyalty in everything we do, • Caring | We genuinely care for our guests, our team, our planet, and our resources, • Happiness | We enjoy the journey,facing challenges with passion and enthusiasm Other Competencies and Skills Required: • Strong business orientation and strategic mindset., • Ability to work in international and multicultural environments., • Excellent interpersonal and communication skills., • Ability to manage multiple priorities simultaneously., • Willingness to travel as needed.

About DCD The world depends on digital infrastructure. We empower the people who invest, plan, design, build, and operate it to make better decisions in a fast moving and complex environment. To achieve this, we collaborate with and connect the most important stakeholders in the global technology and services supply chain, curating and creating always-on content, learning and events that support the mission-critical workforce. We have been publishing content, L&D programs and running events exclusively for the data center industry since 1998. As such, we are a trusted source of information for industry insiders across the world. Our web traffic is over 15,000,000 each year and we engage an active database of 300,000+ professionals across the digital infrastructure ecosystem. We help organisations who want to influence this market build highly targeted, underwritten, multichannel marketing campaigns that are aligned to modern B2B tech-buyer journeys. They deliver attributable pipeline and revenue impact that our sales intelligence platform reports in real-time. About DCD>Connect DCD>Connect is DCD’s live event series with events in London, New York, Bali, Dubai, India and Virginia, plus Madrid, Cancun and Sao Paulo. This portfolio of events is set to generate over £16 million revenue in 2025. DCD>Connect events bring together the most senior level decision makers from across the region's data center design and construction supply chain, for 2 days of debates, workshops, panels, interviews, demos and 1-2-1 introductions to support technology and partner discovery and day-to-day best-practice. In addition to our industry-leading content, we host a variety of networking and relationship building opportunities, so that buyers can connect with the industry's tech innovators in a 5-star setting, (think exclusive hosted lunches, networking cafes, open bars and wine-tasting experiences, industry nights) to reinforce existing relationships and build new ones. As DCD deliver industry-leading events which attract considerable sponsorship revenue, we therefore work to design commercial, content-rich conferences and networking experiences whose content, format and quality is such that: • Attendees take away cutting-edge, insightful regional content from key industry thought leaders, • Sponsors gain access to large, senior and diverse audiences of qualified buyers and purchase influencers, offering a solid, measurable return on investment for our customers, • Sponsors have a platform to set out their thought leadership credential and thereby influence the purchase decisions of prospective customers, • DCD stands out from the competition and creates events which are so compelling that delegates and sponsors come to regard them as truly essential About the opportunity: Reporting into the Head of Operations, the Event Operations Manager is a hands-on role responsible for the end-to-end planning and delivery of DCD’s live events across LATAM. The role owns all event operations and logistics, ensuring a high-quality experience for delegates, sponsors, and stakeholders before, during, and after each assigned event. You will deliver seamless event execution across all operational elements, including venue and exhibition/conference management, AV and production, signage, security, stakeholder coordination, and overall customer experience. This is a delivery-focused role suited to a solutions-driven events professional who thrives in fast-paced environments. Working closely with the Head of Operations, internal teams, and external partners, you will manage all technical and logistical aspects of event delivery, bringing both operational rigour and creativity to deliver engaging, experiential events with the visitor journey at the heart of every decision. The role spans the full event lifecycle, from pre-event planning through to on-site delivery and post-event review, contributing directly to the success and continuous improvement of DCD’s events portfolio. Key responsibilities Event Planning & Operational Delivery • Lead and deliver the end-to-end operational planning and execution of events from concept through to post-event close-down., • Build and manage detailed event plans, timelines, production schedules, budgets, floorplans, and run-of-show documents., • Ensure all operational elements align with event objectives, brand standards, and the overall attendee experience., • Take full ownership of the operational delivery of assigned events, acting as the primary executor as well as the decision-maker, • Provide hands-on operational support to the wider ops team, flexing across projects and event cycles when needed. Cross-Functional Working • Work closely with Sales, Client Relations, Content and Marketing to align operational plans with commercial and content objectives., • Translate internal requirements into clear operational actions, ensuring sponsor and partner deliverables are accurately briefed and delivered., • Maintain regular communication with internal stakeholders to keep teams informed of plans, changes, and key milestones. Logistics, Venues & Supplier Management • Plan, coordinate, and deliver all logistical elements including venues, AV, production, staging, catering, staffing, registration, signage, transport, internet, security, and health & safety., • Source, brief, appoint, and manage suppliers and contractors, handling the full RFP, briefing, negotiation, and contracting process in collaboration with the Head of Operations., • Act as the main point of contact for venues and suppliers, managing access times, technical constraints, local regulations, and operational logistics., • Create detailed operational briefs for all suppliers, clearly outlining scope, deliverables, timings, and technical requirements., • Build and manage production schedules and on-site plans, ensuring all milestones are met. Budgeting & Financial Control • Own event budgets end-to-end, including forecasting, cost control, approvals, and reconciliation., • Track all spend against budget and ensure costs are approved, accurately forecasted, and reported., • Work closely with finance teams to process supplier invoices, payments, and contractual commitments., • Plan and deliver event branding, signage, sponsor visibility, and show features, ensuring consistency with brand guidelines., • Coordinate production and installation of signage and on-site features with suppliers and internal teams., • Ensure sponsor deliverables and branded assets are positioned and executed correctly on site. Delegate, Sponsor & Client Experience • Own the on-site experience, ensuring a high standard of delivery for delegates, sponsors, and clients from registration through to live event days., • Act as an escalation point for delegate, sponsor, or client queries before and during events., • Work with internal teams to deliver engaging networking areas, ancillary events, and attendee touchpoints. Risk Management, Compliance & Health & Safety • Identify potential operational risks and develop and implement contingency plans., • Ensure compliance with all health, safety, legal, and venue requirements, including RAMS, insurance, permits, and local regulations., • Maintain oversight of safety, sustainability, and governance best practices on site. On-Site Management & Problem Solving • Lead on-site build, live delivery, and breakdown, acting as the senior operational point of contact., • Manage and coordinate suppliers, contractors and internal teams on site., • Anticipate issues and troubleshoot operational challenges in real time, remaining calm and solutions-focused under pressure., • Oversee event close-down, final supplier payments, and evaluations., • Lead operational post-event debriefs and reviews, capturing learnings and identifying improvements., • Contribute to the development of operational processes, templates, and best practices for future events. What you will bring: Skills, Experience & Attributes • Fluent in English, Spanish and Portuguese, • Proven experience in event operations, ideally within exhibitions, confex-style events, or large-scale conferences (typically 3-5 years in a similar role), • Strong organisational, administrative, and prioritisation skills, with excellent attention to detail, • Ability to manage multiple workstreams, work to tight deadlines, and remain calm and professional under pressure during live events, • Pragmatic and solutions-focused, with strong problem-solving skills and the ability to think creatively when challenges arise, • Strong written and verbal communication skills, with a professional, service-oriented, and collaborative approach, • Confident team player, comfortable working across departments and with senior internal and external stakeholders, • Self-motivated, accountable, and able to work independently while contributing positively to team delivery, • Experience working with budgets, suppliers, and operational documentation, including floor plans and stand drawings, • Flexible and adaptable, with a willingness to adjust working hours during peak delivery periods, • Willingness and ability to travel domestically and internationally to support DCD events, including Europe, Mexico and Brasil, • Flexibility to work outside standard office hours, including evenings and weekends, in line with event schedules and time zones, • Attendance at events is a mandatory requirement due to the onsite nature of the role What we offer: • Hybrid working scheme (3 days in the office), • 22 days holiday entitlement, long service leave, and birthday off, • Paid sick leave, • Access to a health insurance, • Early Friday finishes in summer, • Volunteering Day, • Access to life insurance, • Fresh fruit and snacks in the office, • Regular socials and celebrations

About the Company SHA is the global leader in Longevity, Wellbeing & Health Optimization, combining scientific excellence with integrative health and luxury hospitality. With flagship properties in Spain and Mexico and expansion into the Middle East and beyond, SHA is redefining how highperformance individuals optimize their health and live longer, better lives. As we accelerate our global growth, digital experience, AI-driven journeys, and conversion excellence will be critical to unlocking our full commercial potential. About the Role The CRM & Guest Lifecycle Manager is the ultimate guardian of the full end-to-end SHA member and guest journey. This is a highly hands-on, execution-driven role. This individual is responsible for personally designing, building, launching and continuously optimizing all CRM campaigns, automations and lifecycle communications across the entire funnel. Reporting line: This role reports directly to the Global Digital Growth Director. This role owns the lifecycle from: Awareness → Acquisition → Onboarding → Engagement → Retention → Reactivation → Membership Growth ensuring every touchpoint is meaningful, personalized, frictionless and performance-driven. This role requires a strong operator mindset, fully accountable for: • Reducing friction at every interaction, • Increasing high-quality acquisition, • Executing all lead nurturing strategies end-to-end, • Deploying all pre-stay, on-property and post-stay communications, • Maximising retention, loyalty and LTV, • Contributing to the development of a scalable membership model, • Turning data & AI insights into actionable Key Responsibilities • CRM Strategy, Ownership & Execution., • Lifecycle Design & Optimization., • Lead Nurturing & Conversion., • Retention, Reactivation & Loyalty., • Membership (Contribution & Enablement)., • Technical, AI & Analytical Execution., • Cross-Functional Collaboration. Qualifications • 5–10 years in CRM, Lifecycle, Retention, Loyalty or Membership roles., • Strong background in consumer health, wellness, longevity or luxury hospitality (highly valued)., • Proven experience executing CRM strategies hands-on (not purely managerial roles)., • Experience supporting membership or subscription models (valued)., • Strong experience using AI tools to optimize customer journeys and personalization., • Advanced hands-on mastery of HubSpot (mandatory)., • Experience with Ringover, Navision and ARI (or similar systems) is highly valued. Skills & Capabilities • Strong analytical and data-driven mindset., • Highly operational and execution-focused (builder mindset)., • Expertise in CRM workflows, automation, segmentation and lifecycle orchestration. • Proven ability to execute end-to-end lifecycle journeys (pre-stay, on-property, post-stay, retention and reactivation). • Deep understanding of customer journey optimization and friction reduction., • Strong use of AI and automation tools for personalization and performance improvement. • Ability to connect CRM execution with commercial impact (conversion, retention, repeat). • Strong communication and stakeholder management skills., • Passionate about longevity, health optimization and wellbeing., • Fluent in English and Spanish. Pay Range and Compensation Package Compensation details will be discussed during the interview process. Equal Opportunity Statement SHA values excellence, evolution, integrity, care, and happiness and is committed to diversity and inclusivity in the workplace.

Product & Project Manager – AI & Innovation (Awake) At Making Science, we are launching Awaken , our innovation hub focused on building new technology-driven solutions from scratch. Awaken brings together engineers, researchers, and innovators to experiment with emerging technologies — especially Artificial Intelligence — and turn bold ideas into real products. We are looking for a Product & Project Manager who can drive ideas from concept to execution, working closely with AI and engineering teams to build innovative, AI-powered solutions. What we would like you to do • Lead the end-to-end development of new products , from ideation to launch., • Work closely with AI Engineers, Mobile Engineers, and DevOps to define and deliver solutions., • Translate early-stage ideas into clear product definitions, roadmaps, and execution plans ., • Prioritize features and manage product backlogs in a fast-paced, experimental environment., • Coordinate multiple projects simultaneously, ensuring alignment, timelines, and delivery ., • Define and track KPIs and success metrics for new products and prototypes., • Facilitate a culture of rapid experimentation, iteration, and continuous learning ., • Act as the bridge between business, technology, and innovation . What we would like you to bring • Experience as a Product Manager, Project Manager, or similar role in tech environments., • Proven ability to launch products or features from scratch (0→1 mindset) ., • Strong understanding of software development processes (Agile, Scrum, etc.)., • Interest or experience in AI-driven products, data, or emerging technologies ., • Ability to operate in ambiguous environments with high levels of autonomy., • Strong organizational and communication skills , with the ability to align diverse stakeholders., • Analytical mindset with experience defining and tracking product metrics . ✔️ Perks of joining us • We offer a competitive salary according to your worth and experience., • We care about a healthy work-life balance. You can count on having flexible working hours and the possibility to work from home., • Health, vision, and dental insurance included. 401k plan with company contribution., • The opportunity to meet our international team with our Ambassadors Program., • 15 paid days off per year of holidays (plus bank holidays)., • You will never stop learning with us: subsidized training, free language classes, learning capsules, an e-learning platform, and many more., • Feedback is part of our day to day lives. We recognize a job well done through a continuous feedback model., • The opportunity to work in a fast-growing company with peers who will challenge you to grow each day. About Making Science Making Science is an international digital acceleration company with over 1,200 experts across 15 markets, including Spain, Portugal, Mexico, Colombia, France, Italy, the UK, Ireland, Sweden, Denmark, Norway, Finland, Germany, Georgia, and the USA. As a proud consulting partner of Local Planet — the world’s premier network of independent media agencies — we deliver a suite of digital, technology, and performance marketing services to a global clientele. Our expertise spans digital marketing and MarTech, software and cloud solutions, artificial intelligence, and SaaS, all underscored by a relentless pursuit of innovation. Making Science was ranked 15th in the FT1000: Europe's Fastest-Growing Companies 2023. Committed to making a positive impact, Making Science actively engages in various ESG initiatives. We’ve joined forces with the Climate Pledge, the United Nations Global Compact, and Pledge1%, dedicating resources and efforts to support non-profit organizations. Through these endeavors, we are committed to driving meaningful change for a brighter, more sustainable future. As part of its commitment to innovation, Making Science offers its clients end-to-end capabilities required for consulting, development, integration, and maintenance of advanced IT solutions. Our global network of delivery hubs not only fosters job growth but also serves as an incubator for cultivating top-tier tech talent, fueling projects that accelerate transformation and modernisation. Our team is composed of digital native professionals, who have a wide knowledge in the different stages and disciplines of the digital transformation: Digital Strategy, Infrastructures, Software Development, Creativity and UX/UI Design, Digital Marketing, and Big Data. Making Science is People Centric, and we actively bet on our employees! We believe that they are the key to any successful business, and therefore, our greatest asset. We strive to provide daily learning opportunities for those who work with us and their colleagues. It is also really important that they enjoy what they do, and have positive experiences. We want our employees to feel proud of their accomplishments, and that they belong to a company that is in constant growth, because each person’s contribution is essential to achieve our success. We believe in the power of diversity and the value of inclusion. At Making Science, our unique experiences, backgrounds, and perspectives are what drive our innovation and success. We are dedicated to providing an equitable hiring process and an inclusive work environment where all individuals are respected and feel they belong. Join us and bring your whole self to work!

Property: SHA Mexico Location: Based in Cancun, Mexico, this role offers the opportunity to lead one of the world's most sought-after luxury hospitality destinations. Job Purpose: The General Manager will be responsible for leading SHA Mexico, a flagship property of the internationally acclaimed SHA, delivering world-class luxury hospitality combined with preventive medicine and holistic wellness. The successful candidate will combine strategic vision with a hands-on operational approach, driving exceptional guest experiences, financial performance, and a high-performing, values-driven organizational culture. The role requires a “Think Global, Act Local” mindset, strong business orientation, operational expertise, and the ability to work with a multicultural, high-profile, and international clientele. Main Duties & Responsibilities: Lead and manage all operational aspects of SHA Mexico, ensuring the highest standards of luxury service, wellness programs, and guest experience. Drive a visible, hands-on leadership style, ensuring consistency, operational excellence, and strong culture engagement across all departments. Foster and embed AB Living Group’s core values in the organization: Excellence, Evolution, Honesty, Caring, and Happiness Build, develop, and retain a high-performing leadership team capable of delivering operational and strategic results. Oversee financial performance, including budget execution, revenue management, cost control, and KPIs. Ensure the property delivers a seamless guest journey for VIP and international clientele, maintaining personalization and memorability. Serve as the public face of the property, engaging with high-profile guests, stakeholders, and media as needed. Promote innovation and continuous improvement initiatives, keeping the property at the forefront of luxury wellness hospitality. Ensure compliance with all legal, safety, health, environmental, and operational standards. Protect assets, manage capital expenditure planning (CAPEX), and ensure long-term property value. Job Profile: Bachelor’s degree in Hospitality Management, Hotel Administration, Business Administration, or related fields. Advanced studies in Wellness Management, Luxury Hospitality, or an MBA considered an advantage. Minimum 15 years in luxury hospitality, with at least 3–5 years in a General Manager or Director of Operations role. Experience with international ultra-luxury brands. Proven expertise across Rooms Division, Food & Beverage, Finance, and Commercial functions. Languages: Fluent English and Spanish required. Additional languages considered an asset. Specific Competencies: Strategic vision and business orientation. Think Global, Act Local mindset. Strong operational leadership and hands-on execution. Ability to combine strategy and daily operations effectively. Strong focus on guest experience and personalization. Ability to influence and manage high-profile stakeholders. Adaptability to multicultural environments. Technological Skills: Proficiency in property management systems and operational software. Advanced knowledge of Microsoft Office or Google Workspace. Experience in data-driven operational decision-making. Skills Chain of Command: Proactivity Analytical skills Results-oriented Interdepartmental integrator Competencies based on our values: Excellence | We strive for excellence in everything we do, making it a habit Evolution | We are committed to constant improvement and innovation Honesty | We prioritise honesty and loyalty in everything we do Caring | We genuinely care for our guests, our team, our planet, and our resources Happiness | We enjoy the journey,facing challenges with passion and enthusiasm Other Competencies and Skills Required: Strong business orientation and strategic mindset. Ability to work in international and multicultural environments. Excellent interpersonal and communication skills. Ability to manage multiple priorities simultaneously. Willingness to travel as needed.

Property: SHA Mexico Location: Based in Cancun, Mexico, this role offers the opportunity to lead one of the world's most sought-after luxury hospitality destinations. Job Purpose: The General Manager will be responsible for leading SHA Mexico, a flagship property of the internationally acclaimed SHA, delivering world-class luxury hospitality combined with preventive medicine and holistic wellness. The successful candidate will combine strategic vision with a hands-on operational approach, driving exceptional guest experiences, financial performance, and a high-performing, values-driven organizational culture. The role requires a “Think Global, Act Local” mindset, strong business orientation, operational expertise, and the ability to work with a multicultural, high-profile, and international clientele. Main Duties & Responsibilities: • Lead and manage all operational aspects of SHA Mexico, ensuring the highest standards of luxury service, wellness programs, and guest experience., • Drive a visible, hands-on leadership style, ensuring consistency, operational excellence, and strong culture engagement across all departments., • Foster and embed AB Living Group’s core values in the organization: Excellence, Evolution, Honesty, Caring, and Happiness, • Build, develop, and retain a high-performing leadership team capable of delivering operational and strategic results., • Oversee financial performance, including budget execution, revenue management, cost control, and KPIs., • Ensure the property delivers a seamless guest journey for VIP and international clientele, maintaining personalization and memorability., • Serve as the public face of the property, engaging with high-profile guests, stakeholders, and media as needed., • Promote innovation and continuous improvement initiatives, keeping the property at the forefront of luxury wellness hospitality., • Ensure compliance with all legal, safety, health, environmental, and operational standards., • Protect assets, manage capital expenditure planning (CAPEX), and ensure long-term property value. Job Profile: • Bachelor’s degree in Hospitality Management, Hotel Administration, Business Administration, or related fields., • Advanced studies in Wellness Management, Luxury Hospitality, or an MBA considered an advantage., • Minimum 15 years in luxury hospitality, with at least 3–5 years in a General Manager or Director of Operations role., • Experience with international ultra-luxury brands., • Proven expertise across Rooms Division, Food & Beverage, Finance, and Commercial functions. Languages: • Fluent English and Spanish required., • Additional languages considered an asset. Specific Competencies: • Strategic vision and business orientation., • Think Global, Act Local mindset., • Strong operational leadership and hands-on execution., • Ability to combine strategy and daily operations effectively., • Strong focus on guest experience and personalization., • Ability to influence and manage high-profile stakeholders., • Adaptability to multicultural environments. Technological Skills: • Proficiency in property management systems and operational software., • Advanced knowledge of Microsoft Office or Google Workspace., • Experience in data-driven operational decision-making. Skills Chain of Command: • Proactivity, • Analytical skills, • Results-oriented, • Interdepartmental integrator Competencies based on our values: • Excellence | We strive for excellence in everything we do, making it a habit, • Evolution | We are committed to constant improvement and innovation, • Honesty | We prioritise honesty and loyalty in everything we do, • Caring | We genuinely care for our guests, our team, our planet, and our resources, • Happiness | We enjoy the journey,facing challenges with passion and enthusiasm Other Competencies and Skills Required: • Strong business orientation and strategic mindset., • Ability to work in international and multicultural environments., • Excellent interpersonal and communication skills., • Ability to manage multiple priorities simultaneously., • Willingness to travel as needed.

About DCD The world depends on digital infrastructure. We empower the people who invest, plan, design, build, and operate it to make better decisions in a fast moving and complex environment. To achieve this, we collaborate with and connect the most important stakeholders in the global technology and services supply chain, curating and creating always-on content, learning and events that support the mission-critical workforce. We have been publishing content, L&D programs and running events exclusively for the data center industry since 1998. As such, we are a trusted source of information for industry insiders across the world. Our web traffic is over 15,000,000 each year and we engage an active database of 300,000+ professionals across the digital infrastructure ecosystem. We help organisations who want to influence this market build highly targeted, underwritten, multichannel marketing campaigns that are aligned to modern B2B tech-buyer journeys. They deliver attributable pipeline and revenue impact that our sales intelligence platform reports in real-time. About DCD>Connect DCD>Connect is DCD’s live event series with events in London, New York, Bali, Dubai, India and Virginia, plus Madrid, Cancun and Sao Paulo. This portfolio of events is set to generate over £16 million revenue in 2025. DCD>Connect events bring together the most senior level decision makers from across the region's data center design and construction supply chain, for 2 days of debates, workshops, panels, interviews, demos and 1-2-1 introductions to support technology and partner discovery and day-to-day best-practice. In addition to our industry-leading content, we host a variety of networking and relationship building opportunities, so that buyers can connect with the industry's tech innovators in a 5-star setting, (think exclusive hosted lunches, networking cafes, open bars and wine-tasting experiences, industry nights) to reinforce existing relationships and build new ones. As DCD deliver industry-leading events which attract considerable sponsorship revenue, we therefore work to design commercial, content-rich conferences and networking experiences whose content, format and quality is such that: • Attendees take away cutting-edge, insightful regional content from key industry thought leaders, • Sponsors gain access to large, senior and diverse audiences of qualified buyers and purchase influencers, offering a solid, measurable return on investment for our customers, • Sponsors have a platform to set out their thought leadership credential and thereby influence the purchase decisions of prospective customers, • DCD stands out from the competition and creates events which are so compelling that delegates and sponsors come to regard them as truly essential About the opportunity: Reporting into the Head of Operations, the Event Operations Manager is a hands-on role responsible for the end-to-end planning and delivery of DCD’s live events across LATAM. The role owns all event operations and logistics, ensuring a high-quality experience for delegates, sponsors, and stakeholders before, during, and after each assigned event. You will deliver seamless event execution across all operational elements, including venue and exhibition/conference management, AV and production, signage, security, stakeholder coordination, and overall customer experience. This is a delivery-focused role suited to a solutions-driven events professional who thrives in fast-paced environments. Working closely with the Head of Operations, internal teams, and external partners, you will manage all technical and logistical aspects of event delivery, bringing both operational rigour and creativity to deliver engaging, experiential events with the visitor journey at the heart of every decision. The role spans the full event lifecycle, from pre-event planning through to on-site delivery and post-event review, contributing directly to the success and continuous improvement of DCD’s events portfolio. Key responsibilities Event Planning & Operational Delivery • Lead and deliver the end-to-end operational planning and execution of events from concept through to post-event close-down., • Build and manage detailed event plans, timelines, production schedules, budgets, floorplans, and run-of-show documents., • Ensure all operational elements align with event objectives, brand standards, and the overall attendee experience., • Take full ownership of the operational delivery of assigned events, acting as the primary executor as well as the decision-maker, • Provide hands-on operational support to the wider ops team, flexing across projects and event cycles when needed. Cross-Functional Working • Work closely with Sales, Client Relations, Content and Marketing to align operational plans with commercial and content objectives., • Translate internal requirements into clear operational actions, ensuring sponsor and partner deliverables are accurately briefed and delivered., • Maintain regular communication with internal stakeholders to keep teams informed of plans, changes, and key milestones. Logistics, Venues & Supplier Management • Plan, coordinate, and deliver all logistical elements including venues, AV, production, staging, catering, staffing, registration, signage, transport, internet, security, and health & safety., • Source, brief, appoint, and manage suppliers and contractors, handling the full RFP, briefing, negotiation, and contracting process in collaboration with the Head of Operations., • Act as the main point of contact for venues and suppliers, managing access times, technical constraints, local regulations, and operational logistics., • Create detailed operational briefs for all suppliers, clearly outlining scope, deliverables, timings, and technical requirements., • Build and manage production schedules and on-site plans, ensuring all milestones are met. Budgeting & Financial Control • Own event budgets end-to-end, including forecasting, cost control, approvals, and reconciliation., • Track all spend against budget and ensure costs are approved, accurately forecasted, and reported., • Work closely with finance teams to process supplier invoices, payments, and contractual commitments., • Plan and deliver event branding, signage, sponsor visibility, and show features, ensuring consistency with brand guidelines., • Coordinate production and installation of signage and on-site features with suppliers and internal teams., • Ensure sponsor deliverables and branded assets are positioned and executed correctly on site. Delegate, Sponsor & Client Experience • Own the on-site experience, ensuring a high standard of delivery for delegates, sponsors, and clients from registration through to live event days., • Act as an escalation point for delegate, sponsor, or client queries before and during events., • Work with internal teams to deliver engaging networking areas, ancillary events, and attendee touchpoints. Risk Management, Compliance & Health & Safety • Identify potential operational risks and develop and implement contingency plans., • Ensure compliance with all health, safety, legal, and venue requirements, including RAMS, insurance, permits, and local regulations., • Maintain oversight of safety, sustainability, and governance best practices on site. On-Site Management & Problem Solving • Lead on-site build, live delivery, and breakdown, acting as the senior operational point of contact., • Manage and coordinate suppliers, contractors and internal teams on site., • Anticipate issues and troubleshoot operational challenges in real time, remaining calm and solutions-focused under pressure., • Oversee event close-down, final supplier payments, and evaluations., • Lead operational post-event debriefs and reviews, capturing learnings and identifying improvements., • Contribute to the development of operational processes, templates, and best practices for future events. What you will bring: Skills, Experience & Attributes • Fluent in English, Spanish and Portuguese, • Proven experience in event operations, ideally within exhibitions, confex-style events, or large-scale conferences (typically 3-5 years in a similar role), • Strong organisational, administrative, and prioritisation skills, with excellent attention to detail, • Ability to manage multiple workstreams, work to tight deadlines, and remain calm and professional under pressure during live events, • Pragmatic and solutions-focused, with strong problem-solving skills and the ability to think creatively when challenges arise, • Strong written and verbal communication skills, with a professional, service-oriented, and collaborative approach, • Confident team player, comfortable working across departments and with senior internal and external stakeholders, • Self-motivated, accountable, and able to work independently while contributing positively to team delivery, • Experience working with budgets, suppliers, and operational documentation, including floor plans and stand drawings, • Flexible and adaptable, with a willingness to adjust working hours during peak delivery periods, • Willingness and ability to travel domestically and internationally to support DCD events, including Europe, Mexico and Brasil, • Flexibility to work outside standard office hours, including evenings and weekends, in line with event schedules and time zones, • Attendance at events is a mandatory requirement due to the onsite nature of the role What we offer: • Hybrid working scheme (3 days in the office), • 22 days holiday entitlement, long service leave, and birthday off, • Paid sick leave, • Access to a health insurance, • Early Friday finishes in summer, • Volunteering Day, • Access to life insurance, • Fresh fruit and snacks in the office, • Regular socials and celebrations

📍 Location: Madrid, Spain (Hybrid) 🏦 Sector: Capital Markets / Banking Are you a Java Developer with a strong technical foundation and an interest in Capital Markets and Calypso? At Qaracter, we are looking for a profile with solid Java fundamentals, eager to grow in a highly specialized financial environment while working alongside experienced Calypso and Markets professionals. This is a great opportunity to build a long-term career in front-to-back trading systems, risk, and post-trade platforms. 🔍 What You’ll Do • Develop and maintain Java components within a Calypso-based ecosystem, • Support functional and technical teams in the evolution of trading and risk processes, • Participate in analysis, development, testing, and production support activities, • Work with market data, trade lifecycles, and financial instruments, • Collaborate with senior developers and Calypso experts, learning best practices in Capital Markets IT, • Contribute to continuous improvement of code quality and system performance ✔️ What We’re Looking For • Junior profile (1–2 years of experience) with very strong Java foundations, • Solid understanding of Java (OOP, collections, multithreading basics), • Strong interest in Calypso and Capital Markets systems, • Ability to learn complex functional environments quickly, • Good communication skills and proactive attitude, • Professional proficiency in English (working environment) ⭐ Nice to Have • Initial exposure to Calypso or other trading platforms, • Knowledge of SQL, Unix/Linux environments, • Understanding of financial products (FX, Rates, Derivatives), • Experience with Spring or enterprise Java frameworks 🌟 What We Offer • Entry point into Calypso and Capital Markets specialization, • Structured learning path with mentoring from senior experts, • Hybrid work model in Madrid, • Competitive salary, • Long-term career growth within an international consulting firm 🌍 About Qaracter Qaracter is an international consulting firm offering business, financial, risk, technology, and operations advisory services. We work closely with leading financial institutions, combining deep domain knowledge with hands-on execution to deliver real impact. With presence in Spain, Argentina, Mexico, Brazil, and the United States, and activity across Europe and the UK, Qaracter is a reference partner in Capital Markets and financial transformation projects. 🟦 Equal Opportunity Statement At QARACTER Group, we are committed to ensuring equal opportunities and non-discrimination in all our processes, promoting an inclusive and diverse work environment. All applications are welcome regardless of sex, gender, gender identity or expression, sexual orientation, origin, ethnicity, age, disability, or any other personal or social condition, in line with our Plan de Igualdad and our commitment to equity.

📍 Location: Madrid, Spain (Hybrid) 🏦 Sector: Capital Markets / Banking Are you a Java Developer with a strong technical foundation and an interest in Capital Markets and Calypso? At Qaracter, we are looking for a profile with solid Java fundamentals, eager to grow in a highly specialized financial environment while working alongside experienced Calypso and Markets professionals. This is a great opportunity to build a long-term career in front-to-back trading systems, risk, and post-trade platforms. 🔍 What You’ll Do • Develop and maintain Java components within a Calypso-based ecosystem, • Support functional and technical teams in the evolution of trading and risk processes, • Participate in analysis, development, testing, and production support activities, • Work with market data, trade lifecycles, and financial instruments, • Collaborate with senior developers and Calypso experts, learning best practices in Capital Markets IT, • Contribute to continuous improvement of code quality and system performance ✔️ What We’re Looking For • Junior profile (1–2 years of experience) with very strong Java foundations, • Solid understanding of Java (OOP, collections, multithreading basics), • Strong interest in Calypso and Capital Markets systems, • Ability to learn complex functional environments quickly, • Good communication skills and proactive attitude, • Professional proficiency in English (working environment) ⭐ Nice to Have • Initial exposure to Calypso or other trading platforms, • Knowledge of SQL, Unix/Linux environments, • Understanding of financial products (FX, Rates, Derivatives), • Experience with Spring or enterprise Java frameworks 🌟 What We Offer • Entry point into Calypso and Capital Markets specialization, • Structured learning path with mentoring from senior experts, • Hybrid work model in Madrid, • Competitive salary, • Long-term career growth within an international consulting firm 🌍 About Qaracter Qaracter is an international consulting firm offering business, financial, risk, technology, and operations advisory services. We work closely with leading financial institutions, combining deep domain knowledge with hands-on execution to deliver real impact. With presence in Spain, Argentina, Mexico, Brazil, and the United States, and activity across Europe and the UK, Qaracter is a reference partner in Capital Markets and financial transformation projects. 🟦 Equal Opportunity Statement At QARACTER Group, we are committed to ensuring equal opportunities and non-discrimination in all our processes, promoting an inclusive and diverse work environment. All applications are welcome regardless of sex, gender, gender identity or expression, sexual orientation, origin, ethnicity, age, disability, or any other personal or social condition, in line with our Plan de Igualdad and our commitment to equity.

Are you an experienced Software Architect with a strong focus on AI-driven applications? At Qaracter, we are looking for an AI Software Architect to design and lead the development of intelligent, scalable software solutions, integrating AI capabilities into real-world applications. This role is focused on software engineering, architecture, and system design, rather than purely data or modeling. You will play a key role in building AI-powered products, ensuring clean architecture, performance, and maintainability. 🔍 What You’ll Do • Design and lead the architecture of AI-powered software applications, • Define system architecture, components, and integrations for scalable solutions, • Integrate AI/ML/LLM capabilities into backend systems and APIs, • Lead development best practices (clean code, design patterns, testing, scalability), • Collaborate with engineering teams to build production-ready applications, • Define and implement microservices architectures and REST APIs, • Ensure performance, security, and maintainability of applications, • Guide teams on software engineering standards in AI-based systems ✔️ What We’re Looking For • 5+ years of experience in software development and architecture (Java, Python, or similar), • Strong experience in backend development, APIs, and microservices, • Experience integrating AI capabilities into applications (LLMs, NLP, APIs, AI services), • Solid understanding of software architecture patterns and system design, • Experience with cloud environments (AWS, Azure, or GCP), • Familiarity with CI/CD, DevOps practices, and containerization (Docker/Kubernetes), • Strong communication skills and ability to lead technical decisions, • English level B2+/C1 ⭐ Nice to Have • Experience building AI-driven products or platforms, • Knowledge of frameworks like Spring Boot, FastAPI, or Node.js, • Experience with event-driven architectures (Kafka, messaging systems), • Exposure to GenAI ecosystems (OpenAI, LangChain, etc.), • Background in regulated environments (banking, insurance, etc.) 🌟 What We Offer • High-impact projects focused on AI-driven software development, • Hybrid/remote flexibility depending on project, • Competitive salary and full benefits package, • Training, certifications, and continuous learning, • Flexible retribution (meal vouchers, transport, childcare, private health insurance), • International and innovative consulting environment 🌍 About Qaracter Qaracter is an international consulting firm offering business, financial, risk, technology, and operations advisory services. We combine deep industry knowledge with hands-on execution to deliver real impact. With presence in Spain, Argentina, Mexico, Brazil, and the United States, and activity across Europe and the UK, we partner with leading organizations to build innovative, high-value solutions. At QARACTER Group, we are committed to ensuring equal opportunities and non-discrimination in all our processes, promoting an inclusive and diverse work environment. All applications are welcome regardless of sex, gender, gender identity or expression, sexual orientation, origin, ethnicity, age, disability, or any other personal or social condition, in line with our Plan de Igualdad and our commitment to equity.

Are you an experienced Software Architect with a strong focus on AI-driven applications? At Qaracter, we are looking for an AI Software Architect to design and lead the development of intelligent, scalable software solutions, integrating AI capabilities into real-world applications. This role is focused on software engineering, architecture, and system design, rather than purely data or modeling. You will play a key role in building AI-powered products, ensuring clean architecture, performance, and maintainability. 🔍 What You’ll Do • Design and lead the architecture of AI-powered software applications, • Define system architecture, components, and integrations for scalable solutions, • Integrate AI/ML/LLM capabilities into backend systems and APIs, • Lead development best practices (clean code, design patterns, testing, scalability), • Collaborate with engineering teams to build production-ready applications, • Define and implement microservices architectures and REST APIs, • Ensure performance, security, and maintainability of applications, • Guide teams on software engineering standards in AI-based systems ✔️ What We’re Looking For • 5+ years of experience in software development and architecture (Java, Python, or similar), • Strong experience in backend development, APIs, and microservices, • Experience integrating AI capabilities into applications (LLMs, NLP, APIs, AI services), • Solid understanding of software architecture patterns and system design, • Experience with cloud environments (AWS, Azure, or GCP), • Familiarity with CI/CD, DevOps practices, and containerization (Docker/Kubernetes), • Strong communication skills and ability to lead technical decisions, • English level B2+/C1 ⭐ Nice to Have • Experience building AI-driven products or platforms, • Knowledge of frameworks like Spring Boot, FastAPI, or Node.js, • Experience with event-driven architectures (Kafka, messaging systems), • Exposure to GenAI ecosystems (OpenAI, LangChain, etc.), • Background in regulated environments (banking, insurance, etc.) 🌟 What We Offer • High-impact projects focused on AI-driven software development, • Hybrid/remote flexibility depending on project, • Competitive salary and full benefits package, • Training, certifications, and continuous learning, • Flexible retribution (meal vouchers, transport, childcare, private health insurance), • International and innovative consulting environment 🌍 About Qaracter Qaracter is an international consulting firm offering business, financial, risk, technology, and operations advisory services. We combine deep industry knowledge with hands-on execution to deliver real impact. With presence in Spain, Argentina, Mexico, Brazil, and the United States, and activity across Europe and the UK, we partner with leading organizations to build innovative, high-value solutions. At QARACTER Group, we are committed to ensuring equal opportunities and non-discrimination in all our processes, promoting an inclusive and diverse work environment. All applications are welcome regardless of sex, gender, gender identity or expression, sexual orientation, origin, ethnicity, age, disability, or any other personal or social condition, in line with our Plan de Igualdad and our commitment to equity.

About the Company SHA is the global leader in Longevity, Wellbeing & Health Optimization, combining scientific excellence with integrative health and luxury hospitality. With flagship properties in Spain and Mexico and expansion into the Middle East and beyond, SHA is redefining how highperformance individuals optimize their health and live longer, better lives. As we accelerate our global growth, digital experience, AI-driven journeys, and conversion excellence will be critical to unlocking our full commercial potential. About the Role The CRM & Guest Lifecycle Manager is the ultimate guardian of the full end-to-end SHA member and guest journey. This is a highly hands-on, execution-driven role. This individual is responsible for personally designing, building, launching and continuously optimizing all CRM campaigns, automations and lifecycle communications across the entire funnel. Reporting line: This role reports directly to the Global Digital Growth Director. This role owns the lifecycle from: Awareness → Acquisition → Onboarding → Engagement → Retention → Reactivation → Membership Growth ensuring every touchpoint is meaningful, personalized, frictionless and performance-driven. This role requires a strong operator mindset, fully accountable for: • Reducing friction at every interaction, • Increasing high-quality acquisition, • Executing all lead nurturing strategies end-to-end, • Deploying all pre-stay, on-property and post-stay communications, • Maximising retention, loyalty and LTV, • Contributing to the development of a scalable membership model, • Turning data & AI insights into actionable Key Responsibilities • CRM Strategy, Ownership & Execution., • Lifecycle Design & Optimization., • Lead Nurturing & Conversion., • Retention, Reactivation & Loyalty., • Membership (Contribution & Enablement)., • Technical, AI & Analytical Execution., • Cross-Functional Collaboration. Qualifications • 5–10 years in CRM, Lifecycle, Retention, Loyalty or Membership roles., • Strong background in consumer health, wellness, longevity or luxury hospitality (highly valued)., • Proven experience executing CRM strategies hands-on (not purely managerial roles)., • Experience supporting membership or subscription models (valued)., • Strong experience using AI tools to optimize customer journeys and personalization., • Advanced hands-on mastery of HubSpot (mandatory)., • Experience with Ringover, Navision and ARI (or similar systems) is highly valued. Skills & Capabilities • Strong analytical and data-driven mindset., • Highly operational and execution-focused (builder mindset)., • Expertise in CRM workflows, automation, segmentation and lifecycle orchestration. • Proven ability to execute end-to-end lifecycle journeys (pre-stay, on-property, post-stay, retention and reactivation). • Deep understanding of customer journey optimization and friction reduction., • Strong use of AI and automation tools for personalization and performance improvement. • Ability to connect CRM execution with commercial impact (conversion, retention, repeat). • Strong communication and stakeholder management skills., • Passionate about longevity, health optimization and wellbeing., • Fluent in English and Spanish. Pay Range and Compensation Package Compensation details will be discussed during the interview process. Equal Opportunity Statement SHA values excellence, evolution, integrity, care, and happiness and is committed to diversity and inclusivity in the workplace.

Product & Project Manager – AI & Innovation (Awake) At Making Science, we are launching Awaken , our innovation hub focused on building new technology-driven solutions from scratch. Awaken brings together engineers, researchers, and innovators to experiment with emerging technologies — especially Artificial Intelligence — and turn bold ideas into real products. We are looking for a Product & Project Manager who can drive ideas from concept to execution, working closely with AI and engineering teams to build innovative, AI-powered solutions. What we would like you to do • Lead the end-to-end development of new products , from ideation to launch., • Work closely with AI Engineers, Mobile Engineers, and DevOps to define and deliver solutions., • Translate early-stage ideas into clear product definitions, roadmaps, and execution plans ., • Prioritize features and manage product backlogs in a fast-paced, experimental environment., • Coordinate multiple projects simultaneously, ensuring alignment, timelines, and delivery ., • Define and track KPIs and success metrics for new products and prototypes., • Facilitate a culture of rapid experimentation, iteration, and continuous learning ., • Act as the bridge between business, technology, and innovation . What we would like you to bring • Experience as a Product Manager, Project Manager, or similar role in tech environments., • Proven ability to launch products or features from scratch (0→1 mindset) ., • Strong understanding of software development processes (Agile, Scrum, etc.)., • Interest or experience in AI-driven products, data, or emerging technologies ., • Ability to operate in ambiguous environments with high levels of autonomy., • Strong organizational and communication skills , with the ability to align diverse stakeholders., • Analytical mindset with experience defining and tracking product metrics . ✔️ Perks of joining us • We offer a competitive salary according to your worth and experience., • We care about a healthy work-life balance. You can count on having flexible working hours and the possibility to work from home., • Health, vision, and dental insurance included. 401k plan with company contribution., • The opportunity to meet our international team with our Ambassadors Program., • 15 paid days off per year of holidays (plus bank holidays)., • You will never stop learning with us: subsidized training, free language classes, learning capsules, an e-learning platform, and many more., • Feedback is part of our day to day lives. We recognize a job well done through a continuous feedback model., • The opportunity to work in a fast-growing company with peers who will challenge you to grow each day. About Making Science Making Science is an international digital acceleration company with over 1,200 experts across 15 markets, including Spain, Portugal, Mexico, Colombia, France, Italy, the UK, Ireland, Sweden, Denmark, Norway, Finland, Germany, Georgia, and the USA. As a proud consulting partner of Local Planet — the world’s premier network of independent media agencies — we deliver a suite of digital, technology, and performance marketing services to a global clientele. Our expertise spans digital marketing and MarTech, software and cloud solutions, artificial intelligence, and SaaS, all underscored by a relentless pursuit of innovation. Making Science was ranked 15th in the FT1000: Europe's Fastest-Growing Companies 2023. Committed to making a positive impact, Making Science actively engages in various ESG initiatives. We’ve joined forces with the Climate Pledge, the United Nations Global Compact, and Pledge1%, dedicating resources and efforts to support non-profit organizations. Through these endeavors, we are committed to driving meaningful change for a brighter, more sustainable future. As part of its commitment to innovation, Making Science offers its clients end-to-end capabilities required for consulting, development, integration, and maintenance of advanced IT solutions. Our global network of delivery hubs not only fosters job growth but also serves as an incubator for cultivating top-tier tech talent, fueling projects that accelerate transformation and modernisation. Our team is composed of digital native professionals, who have a wide knowledge in the different stages and disciplines of the digital transformation: Digital Strategy, Infrastructures, Software Development, Creativity and UX/UI Design, Digital Marketing, and Big Data. Making Science is People Centric, and we actively bet on our employees! We believe that they are the key to any successful business, and therefore, our greatest asset. We strive to provide daily learning opportunities for those who work with us and their colleagues. It is also really important that they enjoy what they do, and have positive experiences. We want our employees to feel proud of their accomplishments, and that they belong to a company that is in constant growth, because each person’s contribution is essential to achieve our success. We believe in the power of diversity and the value of inclusion. At Making Science, our unique experiences, backgrounds, and perspectives are what drive our innovation and success. We are dedicated to providing an equitable hiring process and an inclusive work environment where all individuals are respected and feel they belong. Join us and bring your whole self to work!

Some details about your department At Making Science, we are launching Awaken, our innovation hub where we build new technology-driven solutions from scratch. Awaken brings together engineers, researchers, and innovators to turn bold ideas into real, AI-powered products. We are looking for Mobile Applications Engineers who enjoy building i OS and Android apps that integrate cutting-edge AI models, rapidly prototype ideas, and bring innovative solutions to life. What we'd like you to do Develop and maintain mobile applications for i OS and Android, using native (Swift, Kotlin) or cross-platform frameworks (Flutter, React Native). Collaborate with AI Engineers to integrate predictive and generative AI models into mobile apps. Design user-friendly interfaces and experiences for experimental AI-driven products. Build APIs and backend integrations to support AI-powered functionality. Rapidly prototype ideas and help transform them into scalable, production-ready mobile solutions. Experiment with emerging technologies in mobile development and AI applications. What we'd like you to bring Experience building native i OS (Swift) and/or Android (Kotlin/Java) applications. Experience with cross-platform frameworks like Flutter or React Native is a plus. Familiarity with RESTful APIs, Graph QL, cloud services (AWS, GCP, Azure). Knowledge of integrating AI models or SDKs into mobile applications is a plus. Passion for experimenting, prototyping, and solving complex problems creatively. Ability to work in a fast-paced, innovation-driven environment, starting projects from scratch. Strong collaboration skills to work with AI engineers, product designers, and other stakeholders. Nice to have: Experience working in product-based companies. Knowledge of or experience in Digital Marketing companies. Experience building and deploying applications using Docker and Google Cloud. Perks of joining us We give you complete stability with an indefinite job contract. We offer a fixed salary according to your worth and experience, plus a performance based bonus. Get the most out of your salary with our Flexible Payment Plan (Restaurant Ticket, Transportation Ticket, Day Care Ticket, and Medical Insurance). Do you know someone that fits in Making Science? Refer him or her, and you can get a bonus if they're hired! Feedback is part of our day to day lives. We recognize a job well done through a continuous feedback model. We care about a healthy work-life balance. You can count on having flexible working hours and one day a week where you can work from home. You will never stop learning with us: subsidized training, free language classes, learning capsules, an e-learning platform, and many more. Pack your bags! You'll have 23 vacation days, plus 24th, 31st of December and San Publicito are off, and we have afternoons off on the eve of national holidays. Work comfortably and follow your own style, because we don't have a dress code. We know how to have a good time! Never go hungry with our free daily fruit and our vending machine card! Take a break on our terrace, play foosball, darts, or Play Station Be a part of a young, adventurous, and professional team, with people you'll grow fond of! About Making Science Making Science is an international digital acceleration company with over 1,200 experts across 15 markets, including Spain, Portugal, Mexico, Colombia, France, Italy, the UK, Ireland, Sweden, Denmark, Norway, Finland, Germany, Georgia, and the USA. As a proud consulting partner of Local Planet — the world's premier network of independent media agencies — we deliver a suite of digital, technology, and performance marketing services to a global clientele. Our expertise spans digital marketing and Mar Tech, software and cloud solutions, artificial intelligence, and Saa S, all underscored by a relentless pursuit of innovation. Making Science was ranked 15th in the FT1000: Europe's Fastest-Growing Companies 2023. Committed to making a positive impact, Making Science actively engages in various ESG initiatives. We've joined forces with the Climate Pledge, the United Nations Global Compact, and Pledge1%, dedicating resources and efforts to support non-profit organizations. Through these endeavors, we are committed to driving meaningful change for a brighter, more sustainable future. As part of its commitment to innovation, Making Science offers its clients end-to-end capabilities required for consulting, development, integration, and maintenance of advanced IT solutions. Our global network of delivery hubs not only fosters job growth but also serves as an incubator for cultivating top-tier tech talent, fueling projects that accelerate transformation and modernisation. Our team is composed of digital native professionals, who have a wide knowledge in the different stages and disciplines of the digital transformation: Digital Strategy, Infrastructures, Software Development, Creativity and UX/UI Design, Digital Marketing, and Big Data. Making Science is People Centric, and we actively bet on our employees! We believe that they are the key to any successful business, and therefore, our greatest asset. We strive to provide daily learning opportunities for those who work with us and their colleagues. It is also really important that they enjoy what they do, and have positive experiences. We want our employees to feel proud of their accomplishments, and that they belong to a company that is in constant growth, because each person's contribution is essential to achieve our success. Do you want to be part of this great family?

About the Company SHA is a global leader in longevity and scientific well-being, blending medical innovation, integrative therapies, and lifestyle transformation to improve healthspan and quality of life. SHA brings together over 500 professionals across more than 50 specialties, including functional medicine, nutrition, and preventive diagnostics. At the forefront of biomedical science and technology, SHA fosters a collaborative environment focused on innovation, purpose, and excellence. Join a forward-thinking team committed to transforming the future of health at one of the world’s most advanced wellness institutions. The Talent Acquisition Manager will be responsible for designing, coordinating, and executing the AB Living Group's global talent attraction strategy, supporting international expansion and business growth. This corporate position will act as a link between the global Talent Acquisition strategy and its local implementation, working closely with the Head of Talent Acquisition at each clinic to ensure consistency in processes, standards, and candidate experience. The successful candidate will combine strategic vision with a hands-on approach, participating in key selection processes, leading international talent attraction projects, and ensuring a candidate experience aligned with the Group's standards of excellence. The role requires a “Think Global, Act Local” mindset, strong business orientation, project management skills, and sensitivity to working in multicultural environments. Design and implement the global Talent Acquisition strategy aligned with the Group's growth. Coordinate and support the Heads of Talent Acquisition at clinics in Spain, Mexico, and future markets. Lead talent attraction projects linked to new openings and international expansion. Develop employer branding initiatives to position AB Living Group as an employer of choice. Implement global selection standards and methodologies. Analyze recruitment KPIs (time to hire, quality of hire, pipeline) and prepare reports. Manage ATS tools and systems and optimize selection processes. University degree in Psychology, Human Resources, Business Administration, or related fields. Postgraduate or Master's degree in Human Resources, Talent Management, or Business Administration will be considered an asset. Minimum 5–7 years of experience in Talent Acquisition or Recruiting. Experience coordinating complex selection or expansion projects. Experience working with senior stakeholders and strategic positions. High level of English (C1/C2) essential. Think Global, Act Local mindset. Strong project management skills. Experience with Applicant Tracking Systems (ATS). Advanced knowledge of Microsoft Office or Google Workspace. Experience in HR Analytics and reporting. Knowledge of employer branding tools is a plus.

Product & Project Manager – AI & Innovation (Awake) At Making Science, we are launching Awaken , our innovation hub focused on building new technology-driven solutions from scratch. Awaken brings together engineers, researchers, and innovators to experiment with emerging technologies — especially Artificial Intelligence — and turn bold ideas into real products. We are looking for a Product & Project Manager who can drive ideas from concept to execution, working closely with AI and engineering teams to build innovative, AI-powered solutions. What we would like you to do • Lead the end-to-end development of new products , from ideation to launch., • Work closely with AI Engineers, Mobile Engineers, and DevOps to define and deliver solutions., • Translate early-stage ideas into clear product definitions, roadmaps, and execution plans ., • Prioritize features and manage product backlogs in a fast-paced, experimental environment., • Coordinate multiple projects simultaneously, ensuring alignment, timelines, and delivery ., • Define and track KPIs and success metrics for new products and prototypes., • Facilitate a culture of rapid experimentation, iteration, and continuous learning ., • Act as the bridge between business, technology, and innovation . What we would like you to bring • Experience as a Product Manager, Project Manager, or similar role in tech environments., • Proven ability to launch products or features from scratch (0→1 mindset) ., • Strong understanding of software development processes (Agile, Scrum, etc.)., • Interest or experience in AI-driven products, data, or emerging technologies ., • Ability to operate in ambiguous environments with high levels of autonomy., • Strong organizational and communication skills , with the ability to align diverse stakeholders., • Analytical mindset with experience defining and tracking product metrics . ✔️ Perks of joining us • We offer a competitive salary according to your worth and experience., • We care about a healthy work-life balance. You can count on having flexible working hours and the possibility to work from home., • Health, vision, and dental insurance included. 401k plan with company contribution., • The opportunity to meet our international team with our Ambassadors Program., • 15 paid days off per year of holidays (plus bank holidays)., • You will never stop learning with us: subsidized training, free language classes, learning capsules, an e-learning platform, and many more., • Feedback is part of our day to day lives. We recognize a job well done through a continuous feedback model., • The opportunity to work in a fast-growing company with peers who will challenge you to grow each day. About Making Science Making Science is an international digital acceleration company with over 1,200 experts across 15 markets, including Spain, Portugal, Mexico, Colombia, France, Italy, the UK, Ireland, Sweden, Denmark, Norway, Finland, Germany, Georgia, and the USA. As a proud consulting partner of Local Planet — the world’s premier network of independent media agencies — we deliver a suite of digital, technology, and performance marketing services to a global clientele. Our expertise spans digital marketing and MarTech, software and cloud solutions, artificial intelligence, and SaaS, all underscored by a relentless pursuit of innovation. Making Science was ranked 15th in the FT1000: Europe's Fastest-Growing Companies 2023. Committed to making a positive impact, Making Science actively engages in various ESG initiatives. We’ve joined forces with the Climate Pledge, the United Nations Global Compact, and Pledge1%, dedicating resources and efforts to support non-profit organizations. Through these endeavors, we are committed to driving meaningful change for a brighter, more sustainable future. As part of its commitment to innovation, Making Science offers its clients end-to-end capabilities required for consulting, development, integration, and maintenance of advanced IT solutions. Our global network of delivery hubs not only fosters job growth but also serves as an incubator for cultivating top-tier tech talent, fueling projects that accelerate transformation and modernisation. Our team is composed of digital native professionals, who have a wide knowledge in the different stages and disciplines of the digital transformation: Digital Strategy, Infrastructures, Software Development, Creativity and UX/UI Design, Digital Marketing, and Big Data. Making Science is People Centric, and we actively bet on our employees! We believe that they are the key to any successful business, and therefore, our greatest asset. We strive to provide daily learning opportunities for those who work with us and their colleagues. It is also really important that they enjoy what they do, and have positive experiences. We want our employees to feel proud of their accomplishments, and that they belong to a company that is in constant growth, because each person’s contribution is essential to achieve our success. We believe in the power of diversity and the value of inclusion. At Making Science, our unique experiences, backgrounds, and perspectives are what drive our innovation and success. We are dedicated to providing an equitable hiring process and an inclusive work environment where all individuals are respected and feel they belong. Join us and bring your whole self to work!

At Making Science, we are launching Awaken , our innovation hub where we build new technology-driven solutions from scratch. Awaken brings together engineers, researchers, and innovators to turn bold ideas into real, AI-powered products. We are looking for Mobile Applications Engineers who enjoy building iOS and Android apps that integrate cutting-edge AI models, rapidly prototype ideas, and bring innovative solutions to life. Develop and maintain mobile applications for iOS and Android , using native (Swift, Kotlin) or cross-platform frameworks (Flutter, React Native) . Design user-friendly interfaces and experiences for experimental AI-driven products. Build APIs and backend integrations to support AI-powered functionality. Experience building native iOS (Swift) and/or Android (Kotlin/Java) applications . Experience with cross-platform frameworks like Flutter or React Native is a plus. Familiarity with RESTful APIs, GraphQL, cloud services (AWS, GCP, Azure) . Ability to work in a fast-paced, innovation-driven environment , starting projects from scratch. Strong collaboration skills to work with AI engineers, product designers, and other stakeholders. Knowledge of or experience in Digital Marketing companies. Experience building and deploying applications using Docker and Google Cloud. ✔️ We give you complete stability with an indefinite job contract. We offer a fixed salary according to your worth and experience, plus a performance based bonus. Get the most out of your salary with our Flexible Payment Plan (Restaurant Ticket, Transportation Ticket, Day Care Ticket, and Medical Insurance). Do you know someone that fits in Making Science? You can count on having flexible working hours and one day a week where you can work from home. You will never stop learning with us: subsidized training, free language classes, learning capsules, an e-learning platform, and many more. You’ll have 23 vacation days, plus 24th, 31st of December and San Publicito are off, and we have afternoons off on the eve of national holidays. About Making Science Making Science is an international digital acceleration company with over 1,200 experts across 15 markets, including Spain, Portugal, Mexico, Colombia, France, Italy, the UK, Ireland, Sweden, Denmark, Norway, Finland, Germany, Georgia, and the USA. As a proud consulting partner of Local Planet — the world’s premier network of independent media agencies — we deliver a suite of digital, technology, and performance marketing services to a global clientele. Our expertise spans digital marketing and MarTech, software and cloud solutions, artificial intelligence, and SaaS, all underscored by a relentless pursuit of innovation. Making Science was ranked 15th in the FT1000: Committed to making a positive impact, Making Science actively engages in various ESG initiatives. We’ve joined forces with the Climate Pledge, the United Nations Global Compact, and Pledge1%, dedicating resources and efforts to support non-profit organizations. As part of its commitment to innovation, Making Science offers its clients end-to-end capabilities required for consulting, development, integration, and maintenance of advanced IT solutions. Our global network of delivery hubs not only fosters job growth but also serves as an incubator for cultivating top-tier tech talent, fueling projects that accelerate transformation and modernisation. Our team is composed of digital native professionals, who have a wide knowledge in the different stages and disciplines of the digital transformation: Digital Strategy, Infrastructures, Software Development, Creativity and UX/UI Design, Digital Marketing, and Big Data. Making Science is People Centric, and we actively bet on our employees! It is also really important that they enjoy what they do, and have positive experiences.

We are your Energy Technology Partner . We electrify, automate, and digitalize every industry, business, and home, driving efficiency and sustainability for all. At Schneider Electric, our values – IMPACT (Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork) – are the foundation of everything we do. Becoming an Impact Maker means turning sustainability ambitions into actions at the intersection of automation, electrification, and digitization. Are you ready to lead the digital transformation to create a more sustainable world? If you are up to challenge your creativity and make an impact, we are excited to welcome you! Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing. As an Infrastructure Security Engineer (Identity & Attack Path Management) , you will play a critical role in ensuring the security, integrity, and resilience of our enterprise identity infrastructure across on‑premises and cloud environments. Leveraging your expertise in Active Directory, Azure AD / Entra ID, and hybrid identity integrations, you will analyze identity‑related risks, detect misconfigurations, privilege escalation vectors, and lateral movement paths, and contribute to remediation strategies that strengthen the organization’s identity posture. As a key member of the Infrastructure Security team, you will collaborate with cloud, infrastructure, and security engineering teams, actively sharing knowledge and fostering a collaborative environment. What will you do? Within the Identity & Attack Path Management scope, we: Operate identity security and attack‑path analysis solutions such as BloodHound, PingCastle, and equivalent platforms. Identify identity‑related risks, misconfigurations, excessive privileges, and lateral movement vectors across AD, Entra ID, and hybrid identity environments. Perform continuous discovery and monitoring of identity exposures, high‑risk objects, and structural directory weaknesses. Support incident, problem, and change processes related to identity and directory services. Analyze hybrid identity synchronization issues and collaborate with Cloud and Infrastructure teams to ensure secure, resilient, and compliant directory‑services operations. Contribute to identity security baselines, remediation planning, and hardening initiatives that reduce the enterprise attack surface. What qualifications will make you successful for this role? Candidates must possess a strong background in identity or infrastructure security with a minimum of 5 years of hands‑on experience working with directory services, specifically Active Directory and Azure AD / Entra ID. Experience performing identity‑focused risk assessments, privilege analysis, and directory misconfiguration detection using tools such as BloodHound, PingCastle, or equivalent platforms is required. Practical familiarity with AD Connect, hybrid authentication flows, and troubleshooting identity synchronization issues is highly valuable. Technical Expertise: A deep understanding of Active Directory internals, including authentication flows, Kerberos, NTLM, delegation models, privileged groups, service accounts, and domain/forest trust relationships, is essential. Strong familiarity with Entra ID architecture, identity governance concepts, Conditional Access, and hybrid identity integration patterns is expected. Hands‑on experience detecting and analyzing attack paths, excessive privileges, ACL/ACE misconfigurations, and structural directory weaknesses is key. Knowledge of automation or scripting (e.g., PowerShell) to support identity analysis and remediation is a plus. Incident Response & Compliance: Candidates should have demonstrated ability to support incidents involving identity compromise, unauthorized privilege escalation, or directory misconfigurations, providing accurate root‑cause analysis and remediation guidance. Experience reviewing identity and directory configurations for compliance with organizational security baselines, privileged access policies, and industry frameworks is an advantage. What will you get? We adapt to you: &##128339; With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities. &##128187; We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home. &##127965; Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most. &##128197; Celebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences. &##129496; Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid). &##128158; We value the importance of family and want to support you in all aspects of your life. Our Global Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one. We take care of you: &##128241; With access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy access to wellness content, nutrition counseling, fitness classes, and more! &##127940; From dance classes to booking a hotel spa, we offer an agreement with Wellhub so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best. &##129658; Your well-being is our priority. You will have medical service at your workplace for close attention to any medical needs. We empower you: &##127919; With Career Hub, our AI-driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally. &##129297; We offer you the opportunity to be a shareholder of Schneider Electric and share in our achievements with our stock ownership program. &##128588; We celebrate everyone's talent and success with our recognition program, through which you can give and receive points for your achievements and redeem them for gift cards at your favorite stores. &##128151; You will have life insurance for your protection. &##128176; We offer you a Flexible Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more. &##127873; With Club Schneider, you will enjoy special discounts at your favorite stores, restaurants, travel agencies, and other external services. &##128154; Participate in company-subsidized volunteer programs to contribute to our community and have a positive impact on your environment. DIGCYBR24 DIGINFR24

Develop business and build up distribution network based on company strategy and reach the sales target in Spain, as well as in other European countries of the territory; Manage sales projects and control the selling process; Prepare and negotiate sales contracts and agreements; Participate in public events and fairs to promote GRG brand and products At least 5 years sales experience in Software/Integrated Solution, Intelligent Hardware, banking self-service terminal sales, ATM sales and/or bank IT related experience preferred; Extended experience in direct and channel sales and customer relationship development & management; Strong negotiation, aggressive sales spirits and skills; No military obligation for male candidates (or military obligation should be postponed for two years); Excellent communication skills both in Spanish and English, skills with multiple languages will be preferred; Master MS Office Word, Excel and Power Point; Founded in 1999, GRGBanking is a high-tech listed enterprise (securities code: ) whose main business covers intelligent finance, smart security, transportation, governmental service, tourism, convenience retail, education, etc. The company provides global customers with competitive intelligent terminals, operation services, and big data solutions. GRGBanking has established eight subsidiaries in the overseas market, and its products and services have entered more than 110 countries and regions. The company's smart branch transformation solution and other intelligent banking solutions are continuously promoted to overseas markets, which has helped Mexico, Argentina, Turkey, Singapore, Thailand, and other countries rapidly upgrade their branch innovation and transformation. As a leading innovative solutions provider, GRGBanking aims to promote digital transformation and innovation and deliver better customer convenience and satisfaction. Leveraging in-depth knowledge of innovative technologies and application scenarios, the company provides holistic, innovative solutions for customers worldwide, and its global business maintains vigorous growth. In the future, GRGBanking will participate in more oversea businesses to create greater value for its global customers.

&##128205; Location: Madrid, Spain (Hybrid) &##127974; Sector: Capital Markets / Banking Are you a Java Developer with a strong technical foundation and an interest in Capital Markets and Calypso ? At Qaracter , we are looking for a profile with solid Java fundamentals , eager to grow in a highly specialized financial environment while working alongside experienced Calypso and Markets professionals. This is a great opportunity to build a long-term career in front-to-back trading systems , risk, and post-trade platforms. &##128269; What You’ll Do Develop and maintain Java components within a Calypso-based ecosystem Support functional and technical teams in the evolution of trading and risk processes Participate in analysis, development, testing, and production support activities Work with market data, trade lifecycles, and financial instruments Collaborate with senior developers and Calypso experts, learning best practices in Capital Markets IT Contribute to continuous improvement of code quality and system performance ✔️ What We’re Looking For Junior profile (1–2 years of experience) with very strong Java foundations Solid understanding of Java (OOP, collections, multithreading basics) Strong interest in Calypso and Capital Markets systems Ability to learn complex functional environments quickly Good communication skills and proactive attitude Professional proficiency in English (working environment) ⭐ Nice to Have Initial exposure to Calypso or other trading platforms Knowledge of SQL , Unix/Linux environments Understanding of financial products (FX, Rates, Derivatives) Experience with Spring or enterprise Java frameworks &##127775; What We Offer Entry point into Calypso and Capital Markets specialization Structured learning path with mentoring from senior experts Hybrid work model in Madrid Competitive salary Long-term career growth within an international consulting firm &##127757; About Qaracter Qaracter is an international consulting firm offering business, financial, risk, technology, and operations advisory services. We work closely with leading financial institutions, combining deep domain knowledge with hands-on execution to deliver real impact. With presence in Spain, Argentina, Mexico, Brazil, and the United States , and activity across Europe and the UK , Qaracter is a reference partner in Capital Markets and financial transformation projects. &##128998; Equal Opportunity Statement At QARACTER Group, we are committed to ensuring equal opportunities and non-discrimination in all our processes, promoting an inclusive and diverse work environment. All applications are welcome regardless of sex, gender, gender identity or expression, sexual orientation, origin, ethnicity, age, disability, or any other personal or social condition, in line with our Plan de Igualdad and our commitment to equity.

Property: SHA Mexico Location: Based in Cancun, Mexico, this role offers the opportunity to lead one of the world's most sought-after luxury hospitality destinations. Job Purpose: The General Manager will be responsible for leading SHA Mexico, a flagship property of the internationally acclaimed SHA, delivering world-class luxury hospitality combined with preventive medicine and holistic wellness. The successful candidate will combine strategic vision with a hands-on operational approach, driving exceptional guest experiences, financial performance, and a high-performing, values-driven organizational culture. The role requires a "Think Global, Act Local" mindset, strong business orientation, operational expertise, and the ability to work with a multicultural, high-profile, and international clientele. Main Duties & Responsibilities: Lead and manage all operational aspects of SHA Mexico, ensuring the highest standards of luxury service, wellness programs, and guest experience. Drive a visible, hands-on leadership style, ensuring consistency, operational excellence, and strong culture engagement across all departments. Foster and embed AB Living Group's core values in the organization: Excellence, Evolution, Honesty, Caring, and Happiness Build, develop, and retain a high-performing leadership team capable of delivering operational and strategic results. Oversee financial performance, including budget execution, revenue management, cost control, and KPIs. Ensure the property delivers a seamless guest journey for VIP and international clientele, maintaining personalization and memorability. Serve as the public face of the property, engaging with high-profile guests, stakeholders, and media as needed. Promote innovation and continuous improvement initiatives, keeping the property at the forefront of luxury wellness hospitality. Ensure compliance with all legal, safety, health, environmental, and operational standards. Protect assets, manage capital expenditure planning (CAPEX), and ensure long-term property value. Job Profile: Bachelor's degree in Hospitality Management, Hotel Administration, Business Administration, or related fields. Advanced studies in Wellness Management, Luxury Hospitality, or an MBA considered an advantage. Minimum 15 years in luxury hospitality, with at least 3–5 years in a General Manager or Director of Operations role. Experience with international ultra-luxury brands. Proven expertise across Rooms Division, Food & Beverage, Finance, and Commercial functions. Languages: Fluent English and Spanish required. Additional languages considered an asset. Specific Competencies: Strategic vision and business orientation. Think Global, Act Local mindset. Strong operational leadership and hands-on execution. Ability to combine strategy and daily operations effectively. Strong focus on guest experience and personalization. Ability to influence and manage high-profile stakeholders. Adaptability to multicultural environments. Technological Skills: Proficiency in property management systems and operational software. Advanced knowledge of Microsoft Office or Google Workspace. Experience in data-driven operational decision-making. Skills Chain of Command: Proactivity Analytical skills Results-oriented Interdepartmental integrator Competencies based on our values: Excellence | We strive for excellence in everything we do, making it a habit Evolution | We are committed to constant improvement and innovation Honesty | We prioritise honesty and loyalty in everything we do Caring | We genuinely care for our guests, our team, our planet, and our resources Happiness | We enjoy the journey,facing challenges with passion and enthusiasm Other Competencies and Skills Required: Strong business orientation and strategic mindset. Ability to work in international and multicultural environments. Excellent interpersonal and communication skills. Ability to manage multiple priorities simultaneously. Willingness to travel as needed.

Full ownership of commercial performance, sales strategy, and revenue growth for SHA Spain. Drive and scale EMEA production across all SHA properties (Spain, Mexico, and future openings), ensuring a unified global sales approach. Develop and execute a high-impact annual sales strategy.

Key Responsibilities: 1. Develop business and build up distribution network based on company strategy and reach the sales target in Spain, as well as in other European countries of the territory;, 2. Manage sales projects and control the selling process;, 3. Prepare and negotiate sales contracts and agreements;, 4. Keep and improve relationship with the partners and customers;, 5. Participate in public events and fairs to promote GRG brand and products, 6. Provide foresight recommendation for future development, such as new market development, new product design;, 7. Collect and provide market/customer requirements, competitors’ information, etc. Qualification Requirement: 1. At least 5 years sales experience in Software/Integrated Solution, Intelligent Hardware, banking self-service terminal sales, ATM sales and/or bank IT related experience preferred;, 2. Extended experience in direct and channel sales and customer relationship development & management;, 3. Strong negotiation, aggressive sales spirits and skills;, 4. Ability to work under pressure, self-motivated;, 5. Ability to meet travel requirements, when applicable;, 6. No military obligation for male candidates (or military obligation should be postponed for two years);, 7. Based in Madrid, Barcelona, or other location which is accepted by GRGBanking;, 8. Excellent communication skills both in Spanish and English, skills with multiple languages will be preferred;, 9. Master MS Office Word, Excel and Power Point;, 10. Willing to accept and learn new things. About GRGBanking: Founded in 1999, GRGBanking is a high-tech listed enterprise (securities code: 002152 ) whose main business covers intelligent finance, smart security, transportation, governmental service, tourism, convenience retail, education, etc. The company provides global customers with competitive intelligent terminals, operation services, and big data solutions. It is committed to becoming A Leading Innovative Solutions Provider. GRGBanking has established eight subsidiaries in the overseas market, and its products and services have entered more than 110 countries and regions. The company's smart branch transformation solution and other intelligent banking solutions are continuously promoted to overseas markets, which has helped Mexico, Argentina, Turkey, Singapore, Thailand, and other countries rapidly upgrade their branch innovation and transformation. As a leading innovative solutions provider, GRGBanking aims to promote digital transformation and innovation and deliver better customer convenience and satisfaction. Leveraging in-depth knowledge of innovative technologies and application scenarios, the company provides holistic, innovative solutions for customers worldwide, and its global business maintains vigorous growth. In the future, GRGBanking will participate in more oversea businesses to create greater value for its global customers. For more details, please visit our website:

Key Responsibilities: 1. Develop business and build up distribution network based on company strategy and reach the sales target in Spain, as well as in other European countries of the territory;, 2. Manage sales projects and control the selling process;, 3. Prepare and negotiate sales contracts and agreements;, 4. Keep and improve relationship with the partners and customers;, 5. Participate in public events and fairs to promote GRG brand and products, 6. Provide foresight recommendation for future development, such as new market development, new product design;, 7. Collect and provide market/customer requirements, competitors’ information, etc. Qualification Requirement: 1. At least 5 years sales experience in Software/Integrated Solution, Intelligent Hardware, banking self-service terminal sales, ATM sales and/or bank IT related experience preferred;, 2. Extended experience in direct and channel sales and customer relationship development & management;, 3. Strong negotiation, aggressive sales spirits and skills;, 4. Ability to work under pressure, self-motivated;, 5. Ability to meet travel requirements, when applicable;, 6. No military obligation for male candidates (or military obligation should be postponed for two years);, 7. Based in Madrid, Barcelona, or other location which is accepted by GRGBanking;, 8. Excellent communication skills both in Spanish and English, skills with multiple languages will be preferred;, 9. Master MS Office Word, Excel and Power Point;, 10. Willing to accept and learn new things. About GRGBanking: Founded in 1999, GRGBanking is a high-tech listed enterprise (securities code: 002152 ) whose main business covers intelligent finance, smart security, transportation, governmental service, tourism, convenience retail, education, etc. The company provides global customers with competitive intelligent terminals, operation services, and big data solutions. It is committed to becoming A Leading Innovative Solutions Provider. GRGBanking has established eight subsidiaries in the overseas market, and its products and services have entered more than 110 countries and regions. The company's smart branch transformation solution and other intelligent banking solutions are continuously promoted to overseas markets, which has helped Mexico, Argentina, Turkey, Singapore, Thailand, and other countries rapidly upgrade their branch innovation and transformation. As a leading innovative solutions provider, GRGBanking aims to promote digital transformation and innovation and deliver better customer convenience and satisfaction. Leveraging in-depth knowledge of innovative technologies and application scenarios, the company provides holistic, innovative solutions for customers worldwide, and its global business maintains vigorous growth. In the future, GRGBanking will participate in more oversea businesses to create greater value for its global customers. For more details, please visit our website:

About us redarbor is the #1 HR Tech company in Latam. We help 75 million people a month to find a job and more than 150,000 companies to recruit and engage the best talent. Our projects We are leaders in job sites and apps with our employment platforms Computrabajo (the leader in Latin America), OCC in Mexico, and Infojobs and Catho in Brazil, as well as our HR software solutions Pandapé Genoma. Redarbor in figures 2013 founded +1100 collaborators 17 offices HR Tech 1# in Latam and 2# global online employment group We help more than 75 million people a month to find a job We are the best company to work for in Spain, according to GPTW. Who are we looking for? We are looking for a detail-oriented and analytical Corporate Audit Specialist with 3 years of professional experience in financial consolidation and reporting. In this role, you will report directly to the Head of Consolidation & Audit, acting as the key support in managing the Group's financial reporting, international audits, and the integrity of our consolidated data. The ideal candidate is proactive, organized, and comfortable working in a fast-paced, international environment. You have a strong understanding of accounting principles and enjoy transforming complex financial data into accurate and meaningful reports. Your role? As a Consolidation Specialist, you will be responsible for preparing and reviewing consolidated financial statements, ensuring compliance with applicable accounting standards (such as IFRS or local GAAP). You will support the monthly, quarterly, and annual closing processes, coordinate with subsidiaries to collect financial data, analyze variances, and contribute to improving consolidation processes and internal controls to meet audit standards. You will work closely with finance teams across different regions to ensure accuracy, consistency, and timely reporting. You are the person we are looking for, if: You have approximately 3 years of experience in financial consolidation, audit, or corporate accounting. You hold a degree in Finance, Accounting, Business Administration, or a related field. You have a solid understanding of accounting standards (e.g., IFRS or local GAAP) with specific knowledge of IFRS 16, IFRS 9, IFRS 3 and NIC 21. You have proven experience in the preparation of individual and consolidated annual accounts. You are proficient in Excel and familiar with consolidation or ERP systems (e.g., SAP, Navision, Oracle, or similar tools). You demonstrate strong analytical skills and attention to detail. You have good communication skills and feel comfortable interacting with international stakeholders. You are fluent in English You bring experience in: Preparing consolidated financial statements under IFRS and management reports. Supporting month-end and year-end closing processes ensuring the robustness of our internal controls. Managing financial data from multiple subsidiaries, handling multi-currency environments and foreign exchange and analyzing financial variances. Supervise the collection and rigorous review of reporting packages from all subsidiaries, ensuring they are received on time and in the required format for the monthly and annual closing. Performing intercompany reconciliations, eliminating intercompany transactions and managing complex foreign exchange impacts. As a Consolidation Specialist, you will play a pivotal role in the coordination of both consolidated and individual audits, acting as the key interlocutor for external auditors to ensure the audit process for the Group. You will work hand-in-hand with local finance teams to ensure that all audit requirements are met accurately and on time.. Review and monitor the implementation of the Group's accounting policies, ensuring total homogeneity in criteria between all subsidiaries. Improving financial processes and ensuring compliance with internal controls. If you aspire to join a leading company in its industry, working alongside a highly skilled team within a dynamic and international environment, we would love to connect with you even if you don't meet all the requirements. Your interest is valued, and we look forward to getting to know you better! Our benefits: Permanent Contract + flexible working hours + day off on your BIRTHDAY + December 24th, 31th. 23 working days of VACATION. We reward seniority with additional vacation days for every 2 years worked, up to a maximum of 5 extra days. Shortened workdays during Christmas, Easter, July, and August. Shortened workday on your child's birthday to spend more time with them on their special day. Hybrid Teleworking Model: 2 days in the office and 3 days from home. 100% Remote Work: 5 weeks a year + Christmas and Easter + specific long weekends + 2 weeks in August. Training Program: in-person courses + unlimited online training for specific skills from home. Individual budget for certifications and events. Languages: free online English and Portuguese classes. Parking: 50% subsidized cost for monthly parking at the office building. Gym: 70% subsidized membership fee. Physiotherapy: 50% subsidized monthly cost for a physiotherapist. Healthy meals: subsidized cost of your chosen menu. Ophthalmology: fixed annual subsidy for prescription lenses and contact lenses. Fresh fruit, coffee, and tea available daily. Family Day, Afterwork events, Team Building activities, etc. And much more.. At REDARBOR we work to promote an inclusive culture that seeks equity and values different perspectives. This translates to gender, religion, people with disabilities, LGBTQ+, ethnicity, and diversity of experience. We work all our searches based on this premise. Join our team!

About us redarbor is the #1 HR Tech company in Latam. We help 75 million people a month to find a job and more than 150,000 companies to recruit and engage the best talent. Our projects We are leaders in job sites and apps with our employment platforms Computrabajo (the leader in Latin America), OCC in Mexico, and Infojobs and Catho in Brazil, as well as our HR software solutions Pandapé Genoma. Redarbor in figures 2013 founded +1100 collaborators 17 offices HR Tech 1# in Latam and 2# global online employment group We help more than 75 million people a month to find a job We are the best company to work for in Spain, according to GPTW. Who are we looking for? We are looking for a detail-oriented and analytical Corporate Audit Specialist with 3 years of professional experience in financial consolidation and reporting. In this role, you will report directly to the Head of Consolidation & Audit , acting as the key support in managing the Group’s financial reporting, international audits, and the integrity of our consolidated data. The ideal candidate is proactive, organized, and comfortable working in a fast-paced, international environment. You have a strong understanding of accounting principles and enjoy transforming complex financial data into accurate and meaningful reports. Your role? As a Consolidation Specialist, you will be responsible for preparing and reviewing consolidated financial statements , ensuring compliance with applicable accounting standards (such as IFRS or local GAAP). You will support the monthly, quarterly, and annual closing processes , coordinate with subsidiaries to collect financial data, analyze variances, and contribute to improving consolidation processes and internal controls to meet audit standards. You will work closely with finance teams across different regions to ensure accuracy, consistency, and timely reporting. You are the person we are looking for, if: You have approximately 3 years of experience in financial consolidation, audit, or corporate accounting. You hold a degree in Finance, Accounting, Business Administration, or a related field. You have a solid understanding of accounting standards (e.g., IFRS or local GAAP) with specific knowledge of IFRS 16, IFRS 9, IFRS 3 and NIC 21. You have proven experience in the preparation of individual and consolidated annual accounts. You are proficient in Excel and familiar with consolidation or ERP systems (e.g., SAP,Navision, Oracle, or similar tools). You demonstrate strong analytical skills and attention to detail. You have good communication skills and feel comfortable interacting with international stakeholders. You are fluent in English You bring experience in: Preparing consolidated financial statements under IFRS and management reports. Supporting month-end and year-end closing processes ensuring the robustness of our internal controls. Managing financial data from multiple subsidiaries, handling multi-currency environments and foreign exchange and analyzing financial variances. Supervise the collection and rigorous review of reporting packages from all subsidiaries, ensuring they are received on time and in the required format for the monthly and annual closing. Performing intercompany reconciliations, eliminating intercompany transactions and managing complex foreign exchange impacts. As a Consolidation Specialist, you will play a pivotal role in the coordination of both consolidated and individual audits, acting as the key interlocutor for external auditors to ensure the audit process for the Group. You will work hand-in-hand with local finance teams to ensure that all audit requirements are met accurately and on time.. Review and monitor the implementation of the Group’s accounting policies, ensuring total homogeneity in criteria between all subsidiaries. Improving financial processes and ensuring compliance with internal controls. If you aspire to join a leading company in its industry, working alongside a highly skilled team within a dynamic and international environment, we would love to connect with you even if you don't meet all the requirements. Your interest is valued, and we look forward to getting to know you better! Our benefits: Permanent Contract • flexible working hours + day off on your BIRTHDAY • December 24th, 31th. 23 working days of VACATION . We reward seniority with additional vacation days for every 2 years worked, up to a maximum of 5 extra days. Shortened workdays during Christmas, Easter, July, and August. Shortened workday on your child's birthday to spend more time with them on their special day. Hybrid Teleworking Model : 2 days in the office and 3 days from home. 100% Remote Work : 5 weeks a year + Christmas and Easter + specific long weekends + 2 weeks in August. Training Program : in-person courses + unlimited online training for specific skills from home. Individual budget for certifications and events. Languages : free online English and Portuguese classes. Parking : 50% subsidized cost for monthly parking at the office building. Gym : 70% subsidized membership fee. Physiotherapy : 50% subsidized monthly cost for a physiotherapist. Healthy meals : subsidized cost of your chosen menu. Ophthalmology : fixed annual subsidy for prescription lenses and contact lenses. Fresh fruit, coffee, and tea available daily. Family Day, Afterwork events, Team Building activities, etc. And much more.. At REDARBOR we work to promote an inclusive culture that seeks equity and values different perspectives. This translates to gender, religion, people with disabilities, LGBTQ+, ethnicity, and diversity of experience. We work all our searches based on this premise. Join our team!

Fueled by strategic investment in technology and innovation, Technology Consulting seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are integral to innovation at scale. You will work with technologists and business specialists, blending EY’s deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. The opportunity Business Analysts will apply analytical knowledge areas and in-depth analysis of the business to uncover its true problems, understand its objectives, define the relevant requirements, business rules and identify design elements to support the application functions. Business Analysts have strong problem‑solving skills and interact regularly with various professionals to generate value for the business. Business Analysts have several key touch points through the product lifecycle and will ensure that the solution will enable the business to achieve its objectives. Your key responsibilities Leads meetings and facilitates workshops with business stakeholders to scope, gather, understand and analyze business requirements, and translates business requirements into functional and non-functional requirements Applies business analysis knowledge areas to plan, elaborate, analyze and communicate on processes, solution requirements and business rules applicable for the operations and benefit of the business Collates and analyzes business models, business processes and operations to develop a comprehensive understanding of business needs and requirements, and maintains an understanding of the technical implications of risks, assumptions and dependencies Translates sophisticated business requirements into technical requirements and specifications, supplying to system architectural design and development. Strong analytical capabilities to decompose sophisticated business models, specify critical functions and identify inter‑dependencies for design considerations Builds working rapport with business stakeholders and SMEs to analyze business requirements and understand business perspectives to provide required insights to envision future state and what they need to change to support it Engage with business and technology partners to clarify application functions, business processes and data flow to align requirements specification and technology capabilities for the solution in addressing business expectations Integrate the solution into business workstreams, which may include the provision of enablement materials and training agenda to facilitate adoption and transition the product into the business cycle Maintains an understanding of risks, assumptions, and dependencies associated with the business and technical requirements, identifies any blockers and flags as appropriate, and assists with scope management activities including the identification and impact assessment of change Verifies through different testing practices (ex. UAT) to validate the solutions meet the functional specifications and resolve specified business problems faced by the business Involved in the delivery of business case development and RFP responses, seeking new data sources to assist with the delivery Supports Business Architecture & Analysis (BAA) community on knowledge base to elevate business analysis competencies Skills and attributes for success Ability to plan, implement and apply business analysis knowledge areas to scope work effort and capture business requirements for further analysis, and help to prioritize features to produce required business outcomes Experienced in developing technical requirements and specifications, including knowledge of software development methodologies and reporting tools Good interpersonal and communication skill (written and verbal)- able to identify, articulate and present business situation, options and benefits Familiar with value propositions incorporating broader enterprise view of the business operations, encompassing functional analysis, workflow analysis, impact analysis (organization, cost) and risk analysis Experience in conducting functional walkthroughs and addressing FAQs to integrate solution into business activities Ability to engage and collaborate in diverse settings of people A sense of urgency, decisiveness, and ability to work well under pressure Ability to listen and to think independently, and be a curious and creative person Understanding of industry based Business Process Modelling notation Broad understanding of IT Services, including service offerings, technical standards and policies, technical and business strategies To qualify for the role, you must have Bachelor's degree in Business Administration, Business Management, Computer Science, Engineering or related field preferred Minimum 3 years of experience with significant role interacting with business to define business operations, workflows and technology solutions 3-5 years of experience in consulting services with consistent record to creatively assist client with their business challenges and objectives Have shown experience of one or more industries or sectors, with broad knowledge of current as well as new technologies Have experience in Agile framework participating directly in Agile practices and producing common artifacts by leveraging industry based business analysis knowledge Understand product development and delivery framework especially Agile framework, DevOps practices and micro services Strong confirmed experience in either an internal or external business analysis role, or similar, evidenced by adding significant business value through research, challenging the status quo where appropriate, supplying material improvement ideas and developing/communicating full business cases Good technical knowledge and experience in applying business analysis skills, delivering IT solutions, providing comprehensive understanding of business requirements Confirmed partner management experience What we look for A self-starter, independent-thinker, curious and creative person with ambition and passion What we offer In EY GDS Spain, we’re committed to fostering a vibrant environment where every team member can thrive. We provide a space for continuous learning and the flexibility to define your own success, empowering you to make a meaningful impact in your own way. Our diverse and inclusive culture values who you are and encourages you to help others find their voice. Empowering Career Development : Unlock your potential with tailored training and development programs designed to elevate your skills and propel your career forward. We invest in your growth because your success is our success. Flexible Work-Life Integration : Enjoy the freedom of our hybrid work model, allowing you to blend professional responsibilities with personal passions. We understand that life is more than just work, and we support you in achieving that balance. Comprehensive Well-Being Programs : Prioritize your health with our extensive wellness initiatives, including psychological support sessions and health resources. At EY GDS Spain, your well‑being is at the heart of what we do. Meaningful Volunteering Opportunities : Make a difference in your community through our engaging volunteering programs. Join us in giving back and building connections with like-minded colleagues. Recognized Performance and Rewards : Celebrate your achievements with our recognition programs that honor both individual and team successes. We believe in acknowledging hard work and dedication, ensuring you feel valued every step of the way. Join us at EY GDS Spain, where your journey is supported, your contributions are celebrated, and your future is bright. To learn more about what we offer, visit our Careers in Global Delivery Services | EY - Global About EY GDS EY Global Delivery Services (EY GDS) is a dynamic and truly global delivery network of over 75,000 people working across the world, to provide innovative and strategic business solutions to our clients worldwide. We play a vital role in growth strategy, helping our clients become agile and efficient, and helping fulfill our purpose to build a better working world. From accountants to coders, we offer a wide variety of fulfilling career opportunities that span all business disciplines. We look for skills that are evergreen and our roles evolve with industry trends. We also work across Finance, Business Development, Technology, Talent, Procurement and Risk Management functions to help our teams operate as efficiently and effectively as possible. Across our 10 locations and 21 cities, we work with teams from all service lines, geographies, and sectors. We operate in Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom. Our EY GDS Spain office is located at Malaga Technology Park and currently employs over 900 people. If you are interested in being part of our team, we kindly invite you to submit your CV in English to apply for this position. The exceptional EY GDS experience. It’s yours to build. #J-18808-Ljbffr

Farmasi is a family owned beauty, skincare and wellness company based in Turkey with operations in the U.S. since 2019. Our North American HQ is located in Doral Florida. We are one of the fastest growing beauty brands in the network marketing industry. We believe in helping people live their most beautiful lives through high-quality, affordable products. We pride ourselves on excellent customer support and a solid relationship with our Beauty Influencers. Farmasi works to continue living up to the legacy of its founder, Dr. C Tuna who started the company over 70 years ago. We are looking for a Customer Service Supervisor to be based in Madrid and support our European markets. This role acts as a key operational link between customers and distributors in Europe, the customer service management team in Mexico City, and warehouse operations in Poland. The position combines hands-on customer service leadership with international coordination. The ideal candidate is structured, proactive, and comfortable working across time zones, systems, and cultures to ensure a smooth end-to-end customer experience. Location: Madrid Reports to: Sales Director / Country Manager Key Responsibilities Customer & Distributor Support Supervise and support daily customer and distributor service operations for European markets Act as the main escalation point for complex or sensitive cases related to orders, deliveries, returns, payments, and commissions Ensure timely, high-quality responses in line with service level expectations Drive continuous improvement in customer and distributor satisfaction International Coordination Coordinate daily with Customer service management team in Mexico City Warehouse and logistics teams in Poland Ensure clear communication and handover of issues across teams and time zones Follow up on operational issues (shipping delays, stock discrepancies, system errors) until resolution Proactively identify process gaps between regions and support their improvement Sales & Operations Support Support sales operations, including order processing, subscriptions, promotions, and incentives Ensure correct execution of compensation plans and commercial policies Collaborate with sales and marketing teams during launches, campaigns, and promotions Monitor key service and operational KPIs and contribute to performance reporting Systems & Processes Work with CRM, ERP, and customer support tools to ensure data accuracy and consistency Maintain clear documentation of processes, workflows, and FAQs Support system-related issue resolution in coordination with internal teams Requirements Proven experience in customer service, operations, or sales support within an international environment Experience working with distributed teams across multiple countries and time zones Bilingual in German & English (required) Strong organizational and problem-solving skills Comfortable working with CRM and customer support systems Experience in e-commerce, logistics-heavy environments, direct selling, or MLM is a plus but not required Based in Madrid or willing to relocate Skills & Competencies Customer-focused with a strong sense of ownership Clear and confident communicator across cultures Structured, detail-oriented, and execution-driven Able to stay calm and effective under pressure Comfortable operating in a fast-paced, multinational environment What We Offer A key role in a fast-growing international company High level of responsibility and visibility across regions Competitive salary and performance-based incentives Professional development and training opportunities A dynamic, collaborative, and international working environment

Pago Nxt Payments | Your talent drives our future Pago Nxt Payments is Santander Group's global payments platform, focused on providing tailored financial infrastructure for companies, banks, and fintechs — both inside and outside the Santander ecosystem. With operations in over 10 countries, our mission is clear: to simplify payments and empower businesses through secure, flexible, data-driven technology. We operate on a cloud-native architecture designed to scale and adapt to the needs of global organizations. Our platform supports international transactions, FX, multi-currency accounts, regulatory compliance, and fraud prevention — all under a unified approach. Pago Nxt Payments combines the agility of a fintech with the reliability of a global bank. With teams across Spain, Brazil, Mexico, Portugal, the UK, and Germany, we are building the future of payments at global scale. If you want to be part of the next generation of financial solutions — this is the place. Imagine your future. Care for your career. Simplify your journey. This means you'll have the opportunity to build impactful solutions, grow with real development opportunities, and thrive in a culture that values well-being, inclusion, and clarity. We combine flexibility, autonomy, and global collaboration — so you can focus on what matters, connect with purpose, and shape what's next. You'll find space to grow, real opportunities to lead, and a culture where everyone belongs and contributes. Are you ready to be a Nxter? Job Summary The Product Operations Lead will act as the Portfolio Control Tower for Product Management within Pago Nxt Payments – Payments Hub. This role is responsible for ensuring strategic alignment, portfolio governance discipline, operational excellence, and financial transparency across the organization. Operating within Pago Nxt governance standards, the role will own & reinforce Product Lifecycle Management (PLCM3: product, processes and knowledge) as well as its adherence, optimization of quarterly planning processes, delivery predictability, enable fact-based decision making in prioritization, ensure compliance with tollgates and reporting frameworks.. Key Responsibilities: Operational excellence & methodology: Standardize and reinforce Product Management methodologies and governance processes. Ensure backlog hygiene and initiative traceability (e.g., Jira governance). Monitor delivery predictability metrics and roadmap adherence. Identify bottlenecks, risks, and mitigation actions across domains. Ensure compliance with internal tollgates (Sign off / Design Authority / Risk Authority). Close process gaps in prioritization, UAT phase methodology, documentation, and system integrations. Cross-Functional Governance & Alignment Partner closely with Product Domain Leads, CTO, Finance, Risk & Compliance, CISO, Strategy, and Professional Services. Manage interdependencies across initiatives and domains across the organization with stakeholders. Establish and maintain a clear RACI model aligned with Product Management governance standards. Ensure regulatory-driven initiatives are embedded within planning and portfolio tracking. Portfolio Strategy & Governance Own and reinforce the Product Lifecycle Management framework (PLCM3) across Payments Hub. Enable structured portfolio prioritization (impact, effort, risk, regulatory constraints). Optimize quarterly planning and initiative sequencing across Core and Local domains. Facilitate capacity allocation analysis (Growth / Run / Regulatory). Contribute in the governance of Core vs Local development alignment to avoid duplication and inefficiencies. Ensure set up and compliance with reporting requirements and Product Forums governance as the company matures. Performance and financial transparency: Provide cost-per-transaction transparency across products and payment rails. Lead volume analytics and transaction tracking across producers and consumers. Enable product P& L visibility in partnership with Finance and CTO. Contribute in the monitoring of tech debt, development efficiency, and optimization opportunities. Facilitate & optimize capacity allocation as per company needs Data Insights and continuous improvement: Develop standardized portfolio dashboards and executive reporting. Facilitate forecasting and planning predictability across product domains. Track & support in optimizing customer adoption lifecycle phases (delivery → UAT → go-live) together with key stakeholders. Support launch readiness and go-to-market governance. Drive automation, scalability, and reporting alignment initiatives as the organization matures. Support Product Domain Leads with fact-based investment trade-offs aligned with market benchmarks. Requirements: Desirable prior experience in Product Operations, Portfolio Management, or Operational role within fintech, payments, or regulated environments. Strong understanding of Product Lifecycle Management and governance frameworks. Experience scaling processes in complex, matrix organizations. Proven experience in curating, analysing and surfacing data that support/ facilitate strategic decisions making on performance metrics, feature usage, customer feedback, and operational KPIs amongst others. Experience operating within regulated financial services environments. Strong analytical, problem-solving, and stakeholder management skills. Ability to influence senior stakeholders across the organization (Product, Engineering, Finance, and Risk). Adaptability and continuous learning: willingness to learn new technologies, adapt to changing priorities, and navigate ambiguity. Nice to Have: Familiarity with Agile development methodologies, such as Scrum and ceremonies. Experience in fintech, payments industry and/or complex global organizations. Knowledge of multi-rail payments processing environments. Familiarity with regulatory and compliance frameworks in financial services. Advanced data analytics capabilities (SQL, BI tools, dashboarding). Other relevant information: ideal if they are Spanish and English advanced in fluency (if not native). What we offer Medical insurance Dental insurance Wellhub Life insurance Annual healthcare Transportation allowance Meal voucher/food voucher Access to self-development programmes Hybrid Collaborative environment: Successful candidate must be prepared to work 60% on site Next step Apply and if you know someone who might be looking for this opportunity, share it.