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Global Head of Processes - SCF HQ Apply locations: Boadilla del Monte | Time type: Full time | Posted on: Posted 5 Days Ago | Job requisition id: Req1458507 Santander Consumer HQ is seeking a Global Head of Processes to lead process simplification and the SCF transformation journey based in our Boadilla office. WHY YOU SHOULD CONSIDER THIS OPPORTUNITY At Santander ( ), we are key players in transforming the financial sector. Join our team and advance your professional development. Santander Consumer Finance focuses on developing consumer finance products, sales channels, and commercial agreements with dealers, vehicle manufacturers, and retail establishments, along with managing direct and indirect sales channels. We believe technology and operations are vital in transforming our banks towards new business and service models, emphasizing process simplification, customer experience, quality, efficiency, and insights. Santander is committed to equal opportunities regardless of gender, culture, or disability. Our mission is to help more people and businesses prosper. We foster a strong risk culture and expect proactive risk management from all professionals. WHAT YOU WILL BE DOING As Global Head of Processes , you will develop capabilities for designing, governing, and integrating end-to-end processes with supporting platform systems, focusing on performance monitoring and continuous improvement driven by data. Your success factors include: • Deep knowledge of banking products and processes., • Experience with lean/six sigma or other optimization methodologies., • Senior-level engagement with organizational stakeholders, especially business partners., • Outstanding leadership skills., • Systematic governance discipline., • Strong teamwork and collaboration orientation. We need your expertise to: • Manage the process catalog and apply Santander’s methodologies to design and oversee end-to-end processes., • Promote advanced tools for process discovery and automation, leveraging global capabilities like process mining, AI, RPA, etc., • Lead strategic process transformation and simplification initiatives., • Ensure process design aligns with IT change lifecycle principles., • Define and monitor KPIs and process observability for continuous improvement., • Build capabilities within Process Engineering teams close to IT execution units., • Collaborate with organizational teams to align people and organizational decisions with process reengineering., • Support local teams in process analysis and optimization., • Coordinate with HQ areas (Risk, Compliance, Legal) for process optimization., • Create a marketplace for best practice sharing across countries., • Bachelor’s degree in Business, Finance, or related; Master’s preferred., • Proven experience in leading process transformation in financial services., • Transformational skills to motivate change, with business vision, organizational understanding, communication, and change management capabilities., • Strong analytical skills and experience with data-driven methodologies., • Soft skills such as leadership, communication, negotiation, collaboration, and consensus building are essential. Location: Boadilla del Monte | Type: Full time | Posted: 6 Days Ago Location: Boadilla del Monte | Type: Full time | Posted: Over 30 Days Ago Location: Boadilla del Monte | Type: Full time | Posted: Over 30 Days Ago Our work touches 140 million lives daily through innovation, sharing experiences, and adapting to challenges. Join us and make a significant impact with your actions. #J-18808-Ljbffr

Buscamos para una Escuela de Golf monitores de ocio y tiempo libre quiénes hayan recibido ya su titulación y quieran formar parte de nuestro equipo. Las condiciones del puesto ofertado son las siguientes: Contarán con Alta en la Seguridad Social y contrato indefinido. La remuneración es de 10 euros/hora. 50 euros brutos/día El horario es sábados y domingos de 09.00 am a 15.00 pm. También se necesitaría su ayuda cuando se realicen eventos especiales. Las funciones que desarrollarían serían las siguientes: Apoyar a los profesores. Recepción de niños (Llevándolos desde dónde los dejan los padres hasta el campo de prácticas) Apoyo en los ejercicios y las dinámicas de las clases. IMPRESCINDIBLE contar con el título Monitor de Ocio y Tiempo Libre. Muy valorable conocimientos previos de golf. #J-18808-Ljbffr

Are you a customer-oriented person who is passionate about customer experience and have high energy, dynamic striving for achieving the best in what you do? Are you action-oriented and enjoy working in a fast-paced environment? Then this role is for you! We have an exciting opportunity as a Customer Experience Partner! You'll be joining an exceptional team passionately committed to delivering outstanding service to our customers! We Offer At Maersk, we put you in the driver’s seat of your own career. You’ll be trusted, empowered, and supported to take on new challenges and grow professionally. We offer a dynamic global career at the heart of world trade, giving you the opportunity to make a meaningful impact on a global scale. With our expansive presence in over 130 countries, you’ll have the chance to explore diverse career paths across borders, cultures, and disciplines. Our size and reach mean that wherever your ambitions lie, Maersk can help you get there. We’re committed to investing in our people through cutting-edge talent development programs, competitive benefits, and a culture that celebrates performance and collaboration. Our employees are the foundation of our industry leadership and customer-focused mindset, shaping our global team culture every day. And much more: Industry-leading talent development initiatives and competitive benefits. Flexible Workplace Policy and working hours. Access to internal training opportunities. Excellent benefits to employees, including a competitive pension scheme, health insurance, etc. Key Responsibilities: Manage and monitor the end-to-end shipment process. Coordinate with various stakeholders in shipment process handling. Orchestrate the overall flow of an end-to-end shipment. Provide a value add to the customers through effective business solutions by having good business knowledge / process understanding. Query Resolution with shippers/Customers/Key Account Managers/other stakeholders, timely resolution, and response to customers. Maintain a customer centric approach thereby helping to avoid occurrence of errors and take preventive measures to eliminate repetition of errors. Prepare and submit all documents in a timely and accurate manner and keep the internal/external stakeholders informed of the status. Responsible for cross sell/up sell, customer retention. Adhere to process and Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs) during daily operation. Identify deviations in process as compared to IOPs and share the same proactively with the customer & reporting head. Respond to all enquiries in a timely and accurate manner & escalate difficulty as defined in SOPs / IOPs. Maintain effective and proactive communication – by regularly participating in conference calls with the clients to enable seamless process flow. Record and report the performance that help provide suitable recommendations on: Service delivery wins + Service failures. Work with the KCMs/ Commercial team to establish and strengthen customer relationships. Comply to specific customer SOP and monitor respective KPIs. Execute reports or other tasks assigned by Team Leader/Manager. We are looking for: Experience with logistics/supply chain and related areas. Fluency in Spanish, English and French. Excellent communication skills and the ability to communicate confidently for coordination with stakeholders. Stakeholder management skills and relationship building. Passion to drive closures & high-level customer service orientation – Customer Centricity. Result orientation. Well-organized when working under pressure. Team player – Works together with others in the business unit to achieve results, fosters teamwork. Good understanding of operational processes. Conveys a sense of urgency and drives issues to closure, persists despite obstacles and opposition. Positive and proactive attitude. #LI-GAUG1 We look forward to receiving your application in English! Applicants must have the legal right to work in Europe at the time of application. Sponsorship is not available for this role. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing . A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. #J-18808-Ljbffr

Requisitos: Monitor de ocio y tiempo libre, experiencia de dos cursos en actividades de la misma índole demostrable mediante certificados de empresa o contrato laboral y curso de primeros auxilios. Desde JC Madrid, buscamos monitores de ocio y tiempo libre para cubrir el siguiente servicio: Primer

Se busca un monitor/a para actividades extraescolares de robótica y tecnología.

Desde JC Madrid buscamos monitores de ocio y tiempo libre para cubrir diferentes actividades deportivas en diferentes colegios de la Comunidad de Madrid. Requisitos: Monitor de Ocio y Tiempo Libre.

Buscamos Monitor/a deportes de invierno en Madrid y alrededores. Conocimientos previos para desarrollar funciones de Monitor/a deportes de invierno. Solicitudes de nuevos trabajos y clientes en tu zona, que necesitan Monitor/a deportes de invierno.

Conocimientos previos para desarrollar funciones de Monitor/a de padel. Solicitudes de nuevos trabajos y clientes en tu zona, que necesitan Monitor/a de padel. Buscamos Monitor/a de padel en Madrid y alrededores.