Account Manager
hace 3 días
Lyon
Want to join a fast-growing tech scale-up where your role directly impacts customer growth and retention? At Semji, we don’t just do SEO — we drive performance through an innovative SaaS platform powered by a unique blend of generative AI, smart automation, and proprietary technologies designed to accelerate brand growth. Our clients? Groupe Seb, Qonto, Macif, Leroy Merlin… with results that speak for themselves: up to 10x more traffic in just one year — even in highly competitive markets. Why Join Us? • A true culture of innovation, focused on customer performance, • An AI-powered platform, 100% built in-house — no fluff, no shortcuts, • A premium positioning on the market, with high-profile, demanding clients, • Tons of team-building events and one annual company seminar to strengthen team spirit, • One extra week of paid time off to support a real work/life balance, • €500/year green mobility allowance through Swile About the Role In a strong growth phase, we’re looking for an Account Manager to join our Sales team and take ownership of a strategic portfolio of mid-market clients. You’ll be a key driver of client growth — and of Semji’s growth too 🚀 Your Mission & Impact Your goal: accelerate growth within your portfolio by prioritizing high-impact actions and ensuring top-tier client satisfaction. Here’s what you’ll be doing: • Manage and grow a portfolio of mid-market clients (around 120 accounts, generating ~€1M in revenue), • Identify and activate new growth opportunities: upsell, cross-sell, and expansion, • Own contract renewals and ensure smooth, timely execution, • Collaborate closely with Customer Success Managers to deliver top-notch client satisfaction and anticipate evolving needs, • Spot early churn signals and implement proactive measures to reduce risk About You • You have at least 3 years of full-time experience as an Account Manager or in a similar role — ideally in a B2B SaaS environment, • You are comfortable managing client portfolios, driving growth, and fostering long-term retention, • You know how to build trust, challenge your clients constructively, and negotiate with a wide range of stakeholders, • You’re structured, results-oriented, and data-driven in how you manage your goals, • You speak fluent English (C2 level) Additional Information • Location: Lyon 9th (Metro D – Gare de Vaise), • Compensation: €40–45K gross/year (base) + ~€20K in variable bonus, • Remote Work: 2 days/week (after onboarding), • Contract Type: Full-time, permanent (CDI)