Customer Service Assistant - Adaptive Ltd

Role Title: Customer Services & Design Assistant Location: Planet Neon Role Overview Planet Neon is looking for a friendly, enthusiastic, and adaptable individual to join our team as a Customer Services & Design Assistant. This role combines day-to-day customer support with creative design responsibilities. You don’t need to be an expert in design software yet — full training will be provided in VCarve so you can develop the skills needed to prepare design files for neon signage. What matters most is a willingness to learn, work as part of a team, and bring a positive attitude to everything you do. Key Responsibilities Customer Service • Answer customer enquiries via phone, email, and in-person., • Provide information on products, prices, and lead times., • Process orders from enquiry to completion., • Deal with any issues or complaints in a helpful and professional manner., • Build and maintain good relationships with customers. Design & Technical • Learn how to use VCarve software to prepare design layouts., • Turn customer ideas into accurate, production-ready designs (with training and support)., • Work closely with the production team to ensure designs are practical and achievable., • Keep design records and files organised. General Support • Assist with admin tasks including updating systems, scheduling, and invoices., • Support colleagues across the business when needed. Skills & Experience Required • Previous experience in customer service (preferred but not essential)., • Good communication skills, both written and verbal., • Basic IT skills (Microsoft Office, email, etc.)., • Willingness to learn VCarve software and other design tools (training provided)., • Eye for detail with a creative mindset., • Strong teamwork skills and the ability to pitch in where needed. Personal Attributes • Enthusiastic, eager to learn, and open to training., • Friendly, approachable, and customer-focused., • Team player who enjoys working with others to get the job done., • Positive attitude and energy, even when things get busy. Benefits Full training in VCarve design software and neon production. Career development opportunities in both customer service and design. A creative, supportive, and team-focused work environment. Staff discounts on products.

Job Title: Neon Signmaker Location: Chingford, London Salary: £20,000 – £22,000 per annum Hours: Monday to Friday, 9:00am – 5:00pm Job Summary We are looking for a detail-oriented and hands-on Neon Signmaker to join our team in Chingford. In this role, you’ll be responsible for assembling and wiring custom neon signs, ensuring high standards of craftsmanship and safety. This is a fantastic opportunity for someone with a creative streak who enjoys practical work. No previous experience is required – full training will be provided. Key Responsibilities Assemble neon signs according to design specifications Ensure all work meets safety and quality standards Collaborate with designers and clients on bespoke projects Maintain a clean and organised workspace Requirements No prior experience needed – full training provided Strong attention to detail Good hand-eye coordination and manual dexterity Ability to work independently and within a team Benefits Competitive salary with opportunities for progression Monday to Friday daytime hours Work on creative, custom-designed projects Supportive and friendly team environment How to Apply If you’re ready to learn a new skill and be part of a creative team, we’d love to hear from you. Apply now and help bring neon designs to life!

We are looking for presentable people that understand the chair side manner of a dental assistant and can make a patient feel comfortable and safe. We are a new company offering a service which involves some simple tasks which will need to be learned and perfected. There is no real need to have dental chair side experience or even experience being an assistant. Just a presentable confident and able person suits the role. It should be noted that this is a commission based job.

Role Summary Hands-on position covering markets, warehouse production, and pop-up event support. About the Job We’re Casa Cannoli – London’s home of authentic Sicilian desserts. We run busy market stalls, supply cafes and restaurants, and set up fun pop-up cannoli experiences for weddings and events. We’re looking for someone reliable and enthusiastic who wants a stable role with variety – from selling at our markets, to helping in the kitchen, to joining our team at exciting events across London. What you’ll do Serve customers and run our market stall 2 days per week (approx. 11 hrs each) Help in our Enfield (N18) warehouse every other Thursday (8-10 hrs) with production & prep Support at events – weddings, pop-ups, corporate parties (requires driving licence) Potential future weekend work at a new Elephant & Castle market (Sat & Sun, 7–8 hrs each, TBC) What we offer Pay at the London Living Wage (currently £13.85/hr, reviewed annually) Performance bonuses based on sales. Mileage reimbursement if you use your own car for events/deliveries. Full training in serving and preparing authentic Italian desserts. A role with long-term, steady hours – not just a short-term gig The chance to be part of a growing, passionate team bringing Sicilian flavours to London What we’re looking for Outgoing, proactive and happy to chat with customers. Reliable and committed – we need someone we can count on. Driving licence (essential for events). Someone looking to settle into a stable role, not just part-time filler work. Schedule 2 market stall shifts per week (approx. 11 hrs each) Every other Thursday in Enfield (8 hrs) Events as scheduled (mainly evenings & weekends) Possible weekend market in Elephant & Castle (Sat & Sun, TBC) Why join us? If you love food, enjoy variety, and want to be part of a small, growing company with opportunities to take on more responsibility, this is the perfect role.