Customer Service Assistant - Adaptive Ltd

Job Title: Neon Signmaker Location: Chingford, London Salary: £20,000 – £22,000 per annum Hours: Monday to Friday, 9:00am – 5:00pm Job Summary We are looking for a detail-oriented and hands-on Neon Signmaker to join our team in Chingford. In this role, you’ll be responsible for assembling and wiring custom neon signs, ensuring high standards of craftsmanship and safety. This is a fantastic opportunity for someone with a creative streak who enjoys practical work. No previous experience is required – full training will be provided. Key Responsibilities Assemble neon signs according to design specifications Ensure all work meets safety and quality standards Collaborate with designers and clients on bespoke projects Maintain a clean and organised workspace Requirements No prior experience needed – full training provided Strong attention to detail Good hand-eye coordination and manual dexterity Ability to work independently and within a team Benefits Competitive salary with opportunities for progression Monday to Friday daytime hours Work on creative, custom-designed projects Supportive and friendly team environment How to Apply If you’re ready to learn a new skill and be part of a creative team, we’d love to hear from you. Apply now and help bring neon designs to life!

Location: London, United Kingdom Company: Top Advice Ltd Salary: £30,000 – £35,000 per year (depending on experience) Job Type: Full-time, In-Person Expected Start Date: 14 November 2025 About Us Top Advice Ltd is a well-established consultancy firm based in London, offering a wide range of services including accountancy, HR, business management support, and regulated business-related training and qualifications. We work with a diverse client base across the UK and beyond, helping individuals and businesses thrive with tailored professional support. Job Summary We are seeking a skilled and empathetic Customer Service Manager to lead our client-facing operations. The successful candidate will be responsible for overseeing daily customer interactions, ensuring a high-quality service experience, resolving queries efficiently, and managing a growing support team. This is a leadership role requiring operational focus and a strong passion for customer satisfaction. Duties and Responsibilities • Client Support & Team Management, • Lead the customer service team and ensure clients receive quick, helpful support, • Handle complex or escalated client issues in a calm and professional way, • Oversee all communication channels like phone, email, and face-to-face, • Process Improvement & Staff Training, • Create and improve customer service processes to make them more efficient, • Train and guide team members to provide excellent service, • Suggest improvements based on client feedback and team performance, • Quality Monitoring & Reporting, • Track important service metrics like response time and customer satisfaction, • Share regular reports with management to highlight trends and progress, • Make sure the team uses feedback to improve service quality, • Teamwork & Coordination, • Work closely with other departments (HR, Admin, Accounts) to resolve client issues, • Keep records of client interactions updated in the CRM system, • Make sure communication and follow-up with clients are accurate and timely Essential Skills and Qualifications: • Minimum of 3 years’ experience in a customer service or client-facing managerial role, • Strong leadership, conflict resolution, and team management skills, • Excellent verbal and written communication skills, • Ability to work under pressure and manage multiple priorities, • Proficiency with CRM systems, Microsoft Office, and basic reporting tools Desirable: • Background in business consultancy, accountancy, or HR services, • Familiarity with regulated training or education services, • Experience in managing professional clients and B2B communication What We Offer • Competitive salary: £30,000 – £35,000 (based on experience), • 28 days paid annual leave (including public holidays), • Pension scheme enrollment, • Opportunities for professional development and leadership growth, • A supportive and collaborative work culture Location 📍 Work Address: 10–17 Sevenways Parade, Gants Hill, London, IG2 6JX Application Information 🗓 Application Deadline: 30 September 2025 🗓 Expected Start Date: 14 November 2025 📩 Apply now by sending your CV and cover letter

The Scan Clinic is a healthcare provider with a number of clinics in London and surrounding areas. The Scan Clinic is a well known brand that puts customers at the heart of its business. We are looking for individuals with a passion for healthcare and customer services