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We are seeking a highly organised, proactive, and customer-focused Administrative Officer to join our S-B-N team. This role involves providing essential administrative support, ensuring smooth office operations, and delivering excellent customer service in a professional environment, Monday-Friday 3:00 PM – 6:00 PM. Why You’ll Love This Role Essential Requirements: ✓ Proven office experience in an administrative or customer service role ✓ Strong organisational skills and attention to detail ✓ Professional communication (both written and verbal) ✓ Ability to manage multiple tasks efficiently ✓ Basic IT proficiency (MS Office, email systems) Ideal Candidate Profile: - Experienced office professionals: seeking part-time hours, who excel in organised, client-facing roles - Students with office experience: Ideal afternoon hours that work around lecture schedules - Parents/part-time workers: with administrative background, stable hours for school pickups or other commitments - Career-starters: with office exposure wanting to develop further in a thriving business environment Key Responsibilities: - Be the welcoming face of our business centre for all clients and visitors - Professionally handle all incoming calls, emails and enquiries - Manage client accounts and onboarding processes - Maintain meticulous filing systems and databases - Process invoices and follow up on payments - Monitor and replenish all office supplies - Maintain premises to exceptional standards: Performing light cleaning duties and ensuring all toiletry supplies are fully stocked - Provide comprehensive administrative support to the team We Offer: ✔ £12.50 per hour ✔ Paid bank holidays (pro-rata) ✔ Statutory Sick Pay entitlement ✔ Permanent contract ✔ Professional development opportunities Convenient afternoon hours – (3-6pm) Easy commute – just minutes from Stratford Station Professional work environment – in a thriving business location Stable, permanent position – with regular hours Location & Commute Prime Stratford location (E15 postcode) 5-minute walk from Stratford International Excellent transport links (Elizabeth Line, Jubilee, Central lines) Surrounded by amenities including Westfield Shopping Centre ** Deadline for applications: 04/05/2025**
Job description Job Summary We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant restaurant team. In this role, you will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming atmosphere. You will assist in food preparation, maintain food safety standards, and contribute to a positive dining experience through effective guest services and upselling techniques. Duties Greet and welcome guests with a friendly demeanour, ensuring they feel valued from the moment they enter. Assist with food preparation in accordance with kitchen standards and food safety regulations. Provide excellent guest services by taking orders accurately and efficiently, addressing any inquiries or concerns. Maintain cleanliness and organisation of the front of house area, including dining spaces and service counters. Collaborate with kitchen staff to ensure timely delivery of orders and high-quality presentation of dishes. Employ basic maths skills to process transactions accurately and handle cash responsibly. Upsell menu items to enhance the guest experience while contributing to the restaurant's sales goals. Manage time effectively to ensure all tasks are completed within designated shifts while maintaining high service standards. Qualifications Previous experience in a restaurant or culinary environment is advantageous but not essential. Strong knowledge of food safety practices is preferred. Excellent communication skills and a passion for providing outstanding guest services. Ability to work collaboratively within a team while also being self-motivated. Basic maths skills for handling transactions and processing orders efficiently. Strong time management skills to handle busy periods effectively. A willingness to learn and adapt in a fast-paced environment, with a focus on helping others. Join us as a Front of House Team Member and be part of an exciting culinary journey where your contributions make a difference! Job Types: Full-time, Permanent Pay: £12.21-£15.00 per hour Expected hours: 45 per week Additional pay: Performance bonus Tips Benefits: Company pension Discounted or free food Employee discount Schedule: Day shift Monday to Friday Night shift Overtime Weekend availability Work Location: In person Application deadline: 30/04/2025 Expected start date: 22/04/2025