1st line support jobs in HartlepoolCreate job alerts

O Associates is looking for a 1st line Support Engineer to join a specialist provider of fully managed, high-security ICT services supporting the defence, security, and government sectors in complex, regulated environments. Strong customer support and communication skills, with ability to manage sta

Line support Analyst - Uxbridge, UB8 1HEIT 1st Line Support AnalystUxbridge (Onsite) | Full-time | Rotational Shifts | Up to £26,000 per annumAre you starting out in IT or looking to build hands-on experience in a busy service desk environment? Do you enjoy helping people, learning new technologies

Ideal candidates will have experience in tech support, strong administration and communication skills, and knowledge of both Windows and Mac systems. A global media group is seeking a System Support Engineer to provide technical support across its London and Gatwick offices. The role involves troubl

A recruitment firm is looking for an IT Support Technician (1st/2nd Line) in Peterborough. The ideal candidate will manage users/groups in Active Directory and Azure AD and support Windows desktop and server operating systems. Applicants should be motivated and eager to further their career in IT su

Support the Head of IT on projects and installations within first-line limitations. We're looking for a proactive and customer-focused 1st Line Technical Support to join our Head Office IT team at Freedom Leisure. As the first point of contact for IT support, you’ll play a vital role in helping ou

A recruitment agency is seeking a 1st / 2nd Line Engineer to provide IT support across multiple offices in the UK. The role involves troubleshooting hardware and software issues, supporting system implementations, and contributing to technology projects. The ideal candidate should have experience in

Platform Control are a 1st line technical support team that ensure that Sky broadcast content is robustly delivered to our customers. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We will look to ensure a fair and consistent experience for all, and will m

A leading educational institution in Essex seeks an IT Technician to provide crucial 1st and 2nd line technical support across multiple campuses. We're looking for a motivated individual with at least one year of hands-on IT support experience and strong customer service skills. The role involves tr

Ideal candidates will have a strong background in Windows, Active Directory, and ITIL standards. A market-leading financial services firm is seeking an IT Support Engineer to provide remote desktop support services across the UK and Ireland. This is an exciting opportunity to join a prestigious orga

This role involves delivering top-quality 1st line support and gaining experience in infrastructure and project work. A well-established UK technology services provider is seeking an IT Technician to join their support team in Derby. Candidates should have 1–2 years of experience, strong knowledge

This role involves providing 1st and 2nd line technical support while tackling diverse challenges. A leading educational institution in the UK is seeking an IT Engineer to join their on-site team in Thorpe. The ideal candidate has experience in a Service Desk or Helpdesk environment, supports both W

As a 1st or 2nd Line IT Support Engineer, you’ll be responsible for supporting users with a wide range of IT issues, ensuring systems run smoothly and clients receive a high level of service. Providing 1st and 2nd line technical support via phone, email, and remote tools. You’ll be part of a col

The IT Business Support (BSG) team are responsible for providing 1st & 2nd Line technical support services and guidance to the business users of the IT systems and applications. Assist team in resolving 1st / 2nd Line Technical issues; providing guidance & signposting for resolution. The IT Business

Candidates should have experience in 1st Line or Service Desk support, knowledge of Windows servers, and familiarity with MS Service Centre support tools. The successful candidate will provide technical support across multiple accounts and assist with day-to-day operations. A leading recruitment age

Responsibilities include providing 1st Line IT support, diagnosing technical issues, and managing support requests. Candidates should have at least 2 years of experience in IT support, strong troubleshooting skills, and proficiency in Microsoft tools. A leading consultancy firm in the United Kingdom

A UK-based luxury automotive brand is seeking an IT Support Analyst to provide high-quality support across the organization. Key responsibilities include delivering technical support, diagnosing issues in various operating systems, and collaborating with Infrastructure and Security teams. You will a

A technology recruitment firm seeks a 1st / 2nd Line Support Technician to provide technical desk support in a fully on-site role in Fareham, Portsmouth. Candidates should have experience in IT support, strong customer service skills, and familiarity with SQL Server and Windows Server. The successfu

A recruitment agency is seeking an experienced IT Support Engineer specializing in 1st and 2nd line support. Strong communication and customer service skills are essential for this position, along with a proactive attitude and attention to detail. You will help diagnose issues and troubleshoot probl

A reputable IT services company is looking for an experienced 1st/2nd Line IT Support Analyst to join its team based in Stratford upon Avon. The ideal candidate should have at least 3 years of IT support experience and possess strong problem-solving skills. The role involves providing daily IT suppo

Desktop Support Engineer – 1st and 2nd Line – Kingston, Surrey – Hybrid - £45,000. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. Providing 1st and 2nd line desktop, laptop and mobile device support ac

A well-established MSP in Aldershot is seeking an experienced 1st/2nd Line Support Engineer. This role involves delivering IT support to various clients, troubleshooting issues, and maintaining Windows systems. Ideal candidates have over a year of MSP experience and strong knowledge in Windows & Mic

A technology services company based in Leeds is hiring a 1st- 2nd Line Support / Service Desk Analyst to provide end-user support in a hybrid work setting. Candidates must be eligible for SC Clearance and possess strong communication skills along with proficiency in Microsoft Windows 10/11 and Offic

Platform Control are a 1st line technical support team that ensure that Sky broadcast content is robustly delivered to our customers. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We will look to ensure a fair and consistent experience for all, and will m

The technician will provide first- and second-line support, resolving technical issues directly and via remote assistance. Candidates should have strong expertise in Microsoft environments, proven problem-solving skills, and confident communication abilities. The position reports to the Wollaston si

A leading IT service provider in England seeks a First Line Support Engineer to deliver outstanding technical support. This role involves assisting in troubleshooting issues for end customers, requiring strong communication skills and a proactive approach.

KEY REQUIREMENTS (any of the following roles will be accepted): IT Support Technician, Customer Service Agent, Technical Support Engineer, Customer Support Analyst, Service Desk Technician, First Line Support Engineer, Service Desk Analyst, Customer Service Advisor, Junior Tech Support Analyst, Trai

A leading technical recruitment agency seeks an IT Support Engineer in the UK to provide 1st line support for IT issues and help maintain systems. The ideal candidate will have experience in an IT-based role and an understanding of the industrial or manufacturing sector.

A local council is seeking an enthusiastic IT Support apprentice to provide first-line support across services for approximately 2,000 users. You'll engage in managing incidents, handling access requests, and assisting with asset management, all while working towards a Level 3 ICT qualification. Thi

A progressive IT Managed Service Provider based in the historic town of York is looking to recruit a 1st / 2nd Line Support Engineer to fit in their unique culture. This new role will provide home and business customers with first and second line technical support. We’ve risen to the challenge thi

A managed service provider in Blackburn is seeking a 1st or 2nd Line IT Support Engineer. Key responsibilities include troubleshooting issues, supporting Microsoft 365 environments, and assisting with user account management. You will join a collaborative team responsible for providing high-quality

A leading IT Services Consultancy in the UK is seeking a Service Desk Agent to provide first line support and manage incident responses. The ideal candidate will have a proven track record in an ITIL aligned environment, effective communication skills, and familiarity with technical support tools. T

This role involves providing 1st Line support both remotely and onsite to clients, handling a variety of technical issues in a fast-paced environment. The ideal candidate should possess solid Windows Server knowledge, strong communication skills, and experience in managed service or internet service

Operation of company Helpdesk System and provision of support to clients both internal and external (1 and 2nd line support as skills and experience permit). To support the business objectives of all divisions of the GI group through specification, installation, maintenance and support of IT softwar

A leading international IT company is seeking a Desktop Support Engineer to provide 1st & 2nd line technical support across EMEA. Ideal candidates should have strong skills in Windows environments, Citrix, and SCCM, as well as excellent customer-facing abilities. The role involves hands-on user supp

A leading technology company based in the UK is seeking a Service Desk Analyst to provide first-level support in a fast-paced environment. Candidates should have strong customer service experience and be familiar with troubleshooting.

Ideal candidates should have at least 2 years of experience in technical support, a strong knowledge of Windows systems, and be proactive in service delivery. A progressive IT Managed Service Provider in York seeks a 1st/2nd Line IT Support Engineer to join their team. The role includes providing te

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. First Line Support Engineer - Hybrid (2 p/w days in the office - post training). As a 1st line engineer, you wi

A leading software house is seeking a Software Support Engineer to join their busy team in the Leicestershire area. Responsibilities include support for customers using their various enterprise software products, with an office-based schedule, Monday to Friday.

An award-winning IT Managed Service Provider in Greater London is seeking a 1st Line Service Desk Analyst to become the first point of contact for clients seeking technical support. You will diagnose and address first line issues while providing exceptional customer service. The ideal candidate has

A growing managed service provider in Preston is seeking a 1st Line Support Engineer for their service desk team. This early-career position requires at least 1 year of IT support experience. You'll provide technical assistance to clients, troubleshoot issues with Microsoft 365 and Windows environme

A forward-thinking school trust in Camberley is seeking an IT Technician to provide first and second line support. This is a fully onsite position, where you'll work closely with the IT Lead to ensure the smooth operation of IT systems. Ideal candidates will have experience in IT support and a desir

This role involves providing remote support to customers and requires strong empathy and communication skills. A leading IT solutions provider is seeking a 1st Line Support Engineer to join their team in Greater London. The position offers a comprehensive benefits package including salary, bonus, tr

A client company in Islington is seeking an IT Support Officer to provide effective 1st line IT assistance across its business. Candidates should have at least 3 years of experience in IT support and proficiency in Windows and MacOS.

Line Support / Service Desk Analyst / IT Support. Line Support / Service Desk Analyst / IT Support. Line Support / Service Desk Analyst / IT Support.

A well established higher education provider in Central London is seeking a personable 1st Line Support Engineer for a temporary 6-week contract. You will provide reliable IT support to students and tutors, addressing login issues and assisting with setup. Candidates must have experience in Windows