Guidewire Business Analyst (ClaimCenter)
hace 4 días
Newcastle upon Tyne
Freelance Guidewire Business Analyst – ClaimCenter (UK) Location: Remote (UK-based) with occasional on-site workshops Engagement: Freelance / Contract Duration: 6–12 months (likely extension) IR35: Outside IR35 - subject to assessment. Start: ASAP / Immediate Role Overview We are seeking an experienced Guidewire Business Analyst with strong ClaimCenter expertise to join a large-scale insurance transformation programme. The ideal candidate will have hands-on experience working across end-to-end Guidewire implementations, deep functional knowledge of ClaimCenter, and the ability to work closely with business and technical stakeholders. You will play a key role in shaping requirements, supporting design decisions, and ensuring ClaimCenter solutions align with operational, regulatory, and customer-centric needs. Key Responsibilities • Business Analysis & Requirements, • Gather, analyse, and refine business requirements for ClaimCenter configurations and integrations., • Translate business needs into clear functional specifications and user stories., • Conduct workshops with claims, operations, underwriting, and technical teams., • Validate requirements against Guidewire best practices and product capabilities., • Functional & Solution Design, • Support functional design activities for ClaimCenter features, workflows, rules, and integrations., • Work with Solution Architects and Developers to ensure alignment between business requirements and technical design., • Provide input on data mapping, claims processes, FNOL, payments, recoveries, reserves, and policy integration touchpoints., • Delivery & Implementation Support, • Support configuration, testing, and rollout activities across multiple release cycles., • Work closely with QA teams to develop test scenarios and validate outcomes., • Participate in defect triage and help drive resolution., • Contribute to change impact assessments and readiness planning., • Stakeholder Management, • Act as a bridge between business users and technical teams., • Communicate progress, risks, and dependencies clearly and proactively., • Build strong relationships with project managers, product owners, and claims stakeholders. Experience Required • 3+ years as a Business Analyst within General Insurance (P&C)., • 3+ years’ hands-on experience with Guidewire ClaimCenter (configuration, workflows, business rules)., • Experience in at least one full ClaimCenter implementation or major enhancement programme., • Strong understanding of claims processes, coverages, bordereaux, payments, recoveries, and regulatory considerations., • Ability to write clear user stories, functional specs, process maps, and test scenarios., • Comfortable working in Agile (Scrum) and hybrid delivery environments., • Strong communication skills and confidence working with senior stakeholders. Nice to Have • Experience with Guidewire Cloud implementations or migrations., • Exposure to PolicyCenter and/or BillingCenter., • SQL or data analysis experience., • UK General Insurance domain knowledge (regulatory, fraud, claims SLAs, supply chain, etc.)., • Experience in multi-vendor or offshore delivery environments. Why This Role? • High-visibility role in a major UK insurance transformation programme., • Outside IR35 (subject to assessment)., • Long-term project with strong extension potential., • Flexible remote working with limited on-site requirement., • Opportunity to influence key business and technical decisions in a large-scale Guidewire delivery. If this is you, please do not delay in applying.