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Job Title: Senior Hard Services ManagerAs a Facilities Senior Hard Services Manager, you will be responsible for delivery of FM to The Account, working in partnership with all stakeholders to ensure a 5 Star service is delivered and maintained at all times.

Account Manager Hard FM Services Fenchurch Street, London Up to £85,000 per annum.Are you ready to lead operations at one of Central Londons most prestigious FM providers?.If so, this could be your next career move.This is an exciting opportunity to join one of the most respected names in the fa

The Technical Services Manager will be working alongside the Account Manager and will be responsible for all the technical servicesin the building, making sure they run smoothly and there is no disruptionto the day to day client activities. They currently maintain a number of facilities and maintena

Are you ready to take your career to the next level with an innovative and forward-thinking financial services provider? We're partnering with a dynamic organisation that is reshaping the industry and committed to delivering exceptional client experiences. This is an exciting opportunity to work as an Relationship Manager in a fast-paced, collaborative environment where your contributions will be valued, and your career growth is a top priority. The role will pay up to £80,000, excellent benefits and is based in Central London. This is an exciting opportunity for a Relationship Manager to help provide day-to-day support for Relationship Managers, completing CDD reviews, account opening and payment tasks. What is expected of the Relationship Manager? • Comply with Regulatory & AML policies- this involves sanctions screening, PEP activity, large value transactions and high-risk country monitoring., • Further investigations to ensure activity of customer falls in line with CDD/KYC protocols., • Interdepartmental coordination to deliver high quality services. Namely between Treasury, Settlement and OPS., • Process all mortgage applications in a compliant manner, without errors and right first time., • Administrative work to ensure all customer files are up to date: this includes periodic reviews of all customer files to assess the adequacy of all presented documentation and KYC information., • Ensure compliance with laws and regulations relevant to responsibilities by enrolling in workshops, training courses and/or obtaining relevant certifications., • Ensure, where possible, customers are informed of any changes to the terms of reference relating to their accounts and the services provided by the bank., • Ensure customers’ requests are completed- whether they are transfers, cash orders, cheque books, depositing cash and enquiries, • Meet all customer and performance KPI’s, • Point of contact for customers, • Escalate risk matters to appropriate senior managers, • As part of your self-development manage a small portfolio of customers, getting to know them ensuring that where appropriate they have online banking access, debit cards and are aware of the products and services we offer., • Achieve financial and non-financial objectives set What we look for in a Relationship Manager? • Fluent Arabic, • Up to date knowledge of AML regulations (JMLSG, FCA rules, 3rd EU Money Laundering Directive, The Money Laundering Regulations), • Certified Role, • Working knowledge of day-to-day banking activities, • Good knowledge in using the bank’s core operating systems, • Communication skills with colleagues and customers, • Ability to work under pressure and meeting deadlines What the Relationship Manager will receive? • Up to £80,000 and Employee benefits package, • A great work environment in a wonderful Central London location, • The opportunity to learn, progress and enhance your skills

Senior Buyer – Fixed Term Contract – Greenwich, Hybrid We are looking for a Senior Buyer to join a bleeding edge manufacturing and telecommunications business based in Greenwich on a long-term basis to cover the maternity leave of a key team member. Hybrid Working Policy – 2 days on-site per week, 3 days WFH Responsibilities: • Responsible for the management of new and existing suppliers for indirect purchasing requirements (expense and capital items) ensuring supplier performance for price, delivery and quality, • Category management of Travel in coordination with the businesses Travel Manager, • Procurement lead for catering, occupational health, and training services, • Lead the research, evaluation, and selection of new suppliers and negotiate price/terms for various goods/services, • Creation, negotiation, maintenance and review of purchase agreements, including KPI’s and SLA’s, • Creation and management of tenders and RFQ’s for both services and goods, • Management of multiple e-buy portals, • Management of account queries including payment/invoice queries, • Use of purchasing system (SAP) for preparing and issuing orders/running reports/checking invoices, • Overseeing department activity pertaining to creation and maintenance of PIR’s and source lists for manufacturing consumable parts, • Working with internal and external stakeholders to ensure compliance with procurement processes, • Undertake Monthly Service Reviews (MSR) and Supplier Business Review (SBR) meetings Experience and Skills: • Significant experience within procurement positions and of managing contracts, • Confidence negotiating contracts and agreements with third party suppliers, • Experience with computerised purchasing systems, ideally SAP

Project Account Manager (Fluent German Speaker) Location: Poland St, London Status : FTC 3 Months Why choose Tag? We are the long-standing, production partner of choice that has helped brands across borders and cultures for over half a century achieve their business goals. With 2,700 experts in 29 countries across the world, we are a global team of collaborators, innovators, and motivators. We pride ourselves on creating empowering, safe, and supportive environments for all our employees, regardless of race, gender, sexual orientation, ability, or any other defining factor. We embrace difference through diversity of thought, experience, and expertise to maximise potential and bring the greatest benefits for our people and our clients. We can’t bring big ideas to life without exceptional people. At Tag, we respect individuality and the power of the collective. We want people to be themselves, unafraid to voice ideas, no matter how big they are or who they come from. In June 2023, Tag was acquired by dentsu Group, Inc, though we remain a distinct brand that is led by, Tag Global CEO, headquartered in London. As dentsu’s acquisition of Tag significantly expands content delivery capabilities, Tag’s expertise to deliver personalized, omnichannel content in real-time and at-scale for clients remains unparalleled across the entire customer journey, unlocking marketing effectiveness and efficiency. Tag and dentsu bring together our innovation and technology infrastructure to help solve clients’ toughest challenges. United in business acumen, we share similar core values, company culture, and embrace a vision “to be at the forefront of people-centric transformations that shape society. JOB DESCRIPTION We are seeking an experienced Senior Project Manager with strong client services expertise to oversee the planning, execution, and delivery of creative production projects across multiple channels and markets. This role requires a blend of operational excellence, creative production knowledge, and client-facing confidence to ensure that projects are delivered on time, on budget, and to the highest quality standards. The successful candidate will act as the key liaison between clients, internal creative/production teams, and external partners, ensuring clarity, collaboration, and trust throughout the project lifecycle. JOB DUTIES • Client Engagement & Relationship Management, • Serve as the primary point of contact for key client accounts, ensuring clear communication, proactive updates, and consistent relationship management., • Understand client business objectives and translate them into effective creative production solutions., • Build long-term trust with clients by providing strategic guidance and reliable delivery., • Project Management, • Lead end-to-end project management from scoping and budgeting through to delivery and post-project review., • Develop detailed project plans, timelines, and resource allocations, ensuring all stakeholders are aligned., • Monitor project performance, proactively identifying risks and implementing mitigation strategies., • Drive operational efficiency through consistent processes, tools, and reporting., • Creative Production Oversight, • Collaborate closely with creative, design, production, and post-production teams to ensure outputs meet client expectations and brand guidelines., • Manage multi-market adaptation, localisation, and versioning projects across film, print, digital, and experiential formats., • Oversee quality control at all stages of production., • Commercial Management, • Own project budgets, ensuring accurate scoping, forecasting, and financial management., • Identify opportunities for account growth and expanded services in partnership with business development leads., • Leadership & Team Collaboration, • Mentor junior project managers and coordinators, fostering best practice in client service and delivery management., • Champion collaboration across internal teams and external suppliers/partners. JOB QUALIFICATIONS • Proven track record (7+ years) in project management within a creative production, marketing production, or advertising environment., • Strong client services background, with experience managing senior-level stakeholders and building trusted partnerships., • Solid understanding of creative production processes (film, digital, print, or integrated campaigns)., • Exceptional project planning, organisational, and problem-solving skills., • Strong financial acumen: able to scope, manage, and reconcile project budgets., • Ability to manage multiple complex projects simultaneously in a fast-paced environment., • Skilled in negotiation, conflict resolution, and stakeholder management., • Excellent communication (written and verbal) and presentation skills. COMPETENCIES • Client-centric mindset with a consultative, solutions-driven approach., • Resilient, adaptable, and calm under pressure., • Collaborative and team-oriented, with strong leadership capabilities., • Commercially minded, with an eye for growth opportunities., • Passionate about creative production and innovation in the sector. As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.

About us The Fidelis Partnership is a leading specialty, bespoke and (re)insurance business. We have built our name on a 40-year track record of outperformance, and we continue to beat the market in our underwriting and returns. More information on The Fidelis Partnership can be found at The Company currently writes lines of business including; specialty insurance: aviation & aerospace, energy, marine, property, terror & political violence, contingency and other specialty lines; reinsurance: property reinsurance, property retrocession, specialty reinsurance, whole account/multi-class and bespoke. Role Overview The role will offer significant growth potential as part of a team that covers the entirety of the rapidly growing Group. The individual will be expected to act independently and to manage elements of the Risk Management Framework with little day-to-day oversight. The Lloyd’s Risk Manager will be expected to leverage the work performed by other members of the Risk Management Team including the Risk Director, IT Risk Director and Risk Analyst. The Lloyd’s Risk Manager is a senior position and will be expected to use their skills to help influence our nimble and innovative business. This role will provide unique insight and access into the world-class underwriting process along with all other key functions for the business. The Lloyd’s Risk Manager will have to be highly organised, detail orientated and an effective stakeholder manager. This person will need to be a strong communicator (written and verbal) with a high level of emotional intelligence. We are looking for someone with significant experience in both Specialty or General Insurance and Risk Management but are open to candidates with the requisite skills and comparable experience in other sectors. Direct experience in the Lloyd’s of London Market and, in particular, with Managing Agencies would be highly valuable experience for this role. The Lloyd’s Risk Manager will be instrumental in enhancing and embedding the ongoing monitoring of the Lloyd’s of London syndicates that will be managed by The Fidelis Partnership. One of these (Syndicate 3123) commenced operations on 1 July 2024. The Risk Management team covers a comprehensive view of enterprise risks including strategic, operational, service, regulatory and financial risks. The Risk Management function also works closely with the Exposure, Pricing and Capital functions to oversee insurance risk for the carriers serviced by The Fidelis Partnership. Role Responsibilities The Lloyd’s Risk Manager will take primary responsibility for the following: • Managing the quarterly risk review (QRR) and top risk review process with key function leaders and control owners contributing to TFP’s Lloyd’s operating model in TFP and with key Pine Walk MGA leaders, • Drafting and contributing to regular risk reports to Boards, Board Committees and Management Committees across the Group, including the syndicate risk report and the Pine Walk MGA risk report, • Monitor and mature the risk appetites for the active Lloyd’s of London Syndicates being manage by TFP, • Coordinating impacts of business and operational activity impacting the syndicate risk registers as well as related stakeholders including Compliance, Internal Audit and SOX (carriers), • Taking the lead on syndicate-related Risk Incident responses, • Developing a working understanding of new risks or controls, • Facilitate the use of a new GRC system to streamline the use of the Group risk register (implemented in Q2 2024), • Manage the day-to-day activities of Risk Team members (currently, one Risk Analyst) The Lloyd’s Risk Manager will support the Risk team in the following activities: • Demonstrating adherence to market expectations around ESG and Climate Change Risk, • Support the CRO to Chair the Insurance Risk and Exposure Committee (IREC), including the development of strong oversight controls over the Exposure Management, Capital and Pricing functions, • Working with functional leaders and business partners to identify, categorise and develop an effective strategy to manage Emerging Risks, • Support the maintenance of the syndicate Risk Governance Framework (e.g., policies, procedures and frameworks), including annual reviews, • Develop and delivery risk training where required, • Maintain strong working relationship with risk functions in partner organisations, • Supporting the business to keep wind-down (resolution) plans current and relevant Key stakeholders include: • The Fidelis Partnership Boards and Management Committees, • Key groups: Syndicate Executive Team (SET), Syndicate Steering Committee, IREC, Exposure Management, TFP Finance and TFP Underwriting, • Key individuals: Active Underwriters,, • The Fidelis Partnership functional leaders in London, Dublin, Bermuda, Brussels and Abu Dhabi, • Asta Managing Agency as the managing agency for Syndicate 3123, • Key service providers, including off-shore support in Noida, India, • Heads of functions across The Fidelis Partnership Skills & Experience • University degree, preferably in Mathematics, Science or Economics, • Strong preference for candidates with advanced degree or relevant industry qualifications, • Strong academic background and mathematical acumen, • Experience with managing risks around outsourcing of key business services, • 7+ years’ experience in the Insurance Risk sector (Risk Management, External Audit, Internal Audit), • Additional experience in the wider Insurance industry is a plus, • Excellent Microsoft Office skills, in particular Microsoft Excel, PowerPoint and PowerBI, • Experience working with Financial Regulators across multiple jurisdictions (e.g., PRA/FCA, CBI, BMA, FSRM), • Must be a strong critical thinker who can interrogate the data to ensure it makes sense and provide challenge when required, • Must be able to balance working on detailed projects and maintaining the ability to step back to understand enterprise risks, • Must be able to respond positively during busy periods through multi-tasking and effective prioritization against needs of business The Fidelis Partnership Ethos Our culture is defined by our ethos. It is the foundation of who we are and the core of everything we do. • Results – We want to be the best at the things we care about, so we focus on profitability over volume, with responsive decision-making and clear prioritised accountability., • Innovate – We aspire to lead the market in providing the services and products our clients need, and to drive change in the broader impact our industry has on human rights, society, and environmental sustainability., • Include – We create an environment where employees can bring their whole self to work, with open communication where everyone, irrespective of gender, ethnicity, sexual orientation or background, feels able to contribute ideas and be recognised and rewarded for their contribution, • Unite – We operate as team of individual talents that actively seeks to reflect the diversity of the societies in which we operate, giving our business the widest range of inputs and perspectives., • Respond – We work in a business exposed to sudden shocks and changes – elemental, political, economic and human – so we remain nimble and ready for change. Diversity, Equality & Inclusion Our vision is for a workplace culture where differences are valued and where diversity of background, experience and thought are welcomed. We want to create an environment where all employees, regardless of who they are, are given equal opportunities for career progression and enjoy fair reward from their and The Fidelis Partnership successes. This will be driven by a workforce that embraces Diversity and Inclusion at every level, in every department across The Fidelis Partnership.

SUMMARY: Responsible for project coordination and performing various administrative functions for multiple client accounts/projects. Partners with Project Managers to assist in execution of various deliverables and management of engagements. Thrives in a team environment to meet production goals, schedule meeting, maintain processes and manage daily work flow. Responsible for all deliverables within client engagements. It is an essential business support role and will suit someone who has excellent numerical skills, an understanding of profit and loss, and fantastic relationship building skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: (Other duties may be assigned) To provide a varied project portfolio support service to the Heidrick Consulting business, including: • • Owning the full lifecycle management of smaller internal projects or client engagements (i.e., smaller sized assessment work, single workshop/session engagements, etc.). This includes building and managing a project plan tracking work in progress with the account team, creating billing schedules, dealing with Finance team on invoicing of fees and expenses, and could include opportunity logging, supporting proposal creation (overseen by Project Manager)., • Supports Project Manager or other Coordinators in set up and management of engagement with client PMO by attending meetings and managing tasks., • Provide administrative and technical support to client teams throughout the lifecycle of the engagement., • Manage day-to-day operational aspects of assigned projects., • Supporting other Project Coordinators or Managers on delivery of larger projects as required, enabling us to respond quickly to client demand., • Use a variety of software tools to administer and support all aspects of client engagement(s), • Collaboration with Project and Product Managers and others to ensure high quality production and logistics of deliverables, • Format and edit client facing and operational documents, including creation of templates and branding adherence., • Understanding HC tools and managing and administering to clients as required, • Responsible for final assembly and quality of printed and electronic media., • Training – assisting with training of new hires as appropriate., • Scheduling internal and external meetings using MS Outlook., • Available to work Monday through Friday during normal office hours (for US only). SKILLS NECESSARY TO SUCCEED: • Knowledge of project management methodologies and is able to create project plans with some support for internal or client projects/engagements, • Excellent client services skills: clear communication, knowledge of all products and services, responsive to all needs, ability to troubleshoot with some support., • Excellent attention to detail as well as organizational, planning and time management skills; proficient at meeting deadlines, including tight deadlines and working on multiple projects in a fast paced and challenging environment., • Flexible with a ‘can do’ attitude and passion for delivery., • Pro-active and logical thinking with creative and collaborative problem-solving ability., • Good communication, negotiation and numerical skills., • Aptitude to work well with others and delegate as appropriate., • Proficient in Excel, PowerPoint, Word and Project Management software., • Excellent stakeholder management skills at all levels. EXPERIENCE: • Minimum of 3 years’ experience in a similar corporate environment role., • Proven record in delivering successful projects, without close supervision., • Degree qualification preferred., • Professional qualifications in project management preferred, e.g. PRINCE2/PMP equivalent.

Event Sponsorship Manager Location: London (Hybrid: 3 days in-office) Contract: 12 months Travel: Potential travel to UK and US event locations About the Role We are seeking an experienced and creative Event Sponsorship Manager to join the team at a world-renowned events and information services organisation. This new role has been created to support the growing complexity and creativity of our clients sponsorship offerings, ensuring seamless delivery and exceptional sponsor experiences at their flagship events. You will act as the vital link between sales, event management, and sponsors—translating sponsorship agreements into actionable fulfilment plans, overseeing delivery, and ensuring every commitment is met to the highest standard. You’ll also play a key part in evolving the sponsorship packages, working closely with both UK and US teams. Key Responsibilities • Sponsor Fulfilment: Track and execute all sponsorship deliverables from signing through completion, ensuring sponsors receive the value they paid for., • Customer Facing: Join sales on calls to understand sponsor objectives and present creative solutions., • Project Management: Create and manage fulfilment schedules, assign tasks, and monitor progress across pre-event, on-site, and post-event periods., • Quality Control: Ensure all deliverables meet quality standards and sponsor expectations., • Sponsor Communication: Provide regular updates and performance reporting to sponsors., • Innovation: Ideate new sponsorship concepts and activations that enhance sponsor visibility and attendee experience., • Collaboration: Work with Event Management, Account Managers, Marketing, and Operations to deliver on all sponsorship elements., • Demonstrable experience in large-scale or B2B events/exhibitions., • Strong organisational and time management skills., • Excellent communicator with a talent for building relationships., • Creative mindset with the ability to develop and articulate engaging sponsorship activations., • Detail-oriented and adept at tracking multiple deliverables., • Proficient with spreadsheets and project management tools., • Able to balance creativity with operational and budgetary realities., • Flexible to work across UK and US time zones, especially during peak event periods. Ready to make an impact? Apply now to join our client as the Event Sponsorship Manager and help deliver outstanding experiences for their sponsors and attendees.

Global Mobility Account Manager – German Speaking Job Type: Permanent Location: London Salary: Negotiable + Bonus + Benefits Reporting to the Global Mobility Services Director, this role offers an opportunity to oversee the delivery of a wide range of global mobility services to a challenging client portfolio as well as being a contributor to support the growth of the business. The Role Ensure that the client account services teams deliver services in accordance with scope, SLAs /KPIs Ensure that the client account services teams apply a proactive approach to client issues and opportunities for service delivery improvement for the customer Act as the point of escalation for resolving account issues to the satisfaction of the client and ensure Client Manager is proactively informed of any issues and resolution Ensure that resourcing on the account is managed commercially and without risk to service delivery Conduct root cause analysis of issues to prevent reoccurrence Support the optimisation of the Client Manager’s revenue opportunities for each client account Support Client Manager in implementing annual business development plan for client portfolio As directed by line manager in liaison with the sales team, proactive involvement in responding to RFPs and sales presentations for new sales prospects and contract renewals to cover service and operational aspects Oversight for all management reporting related to service delivery Drive cost and process efficiencies for client portfolio Conduct Quarterly Service Reviews and attend monthly internal calls with Client Manager to support them on operational issues. Ensure minimum quarterly reporting sent to assigned clients (or more frequently as implemented) Participate fully as accountable resource in the core implementation project team for new client implementations and existing client re-implementations as the responsible party for operational aspects of the engagement as defined in the Implementation Governance Programme Ensure that clients, suppliers, all existing team members and/or new team members are fully trained and competent in the application of client policy, defined processes and the technology used to manage the client and continue to remain up to date on all account changes Ensure service issues are dealt with effectively Understand all aspects of the contract and how to perform against it Support the Client Manager on client financial matters including forecasting for budget purposes. The role holder is responsible for meeting monthly billing and debtor collection targets Support the portfolio financial performance to budget for each client account and ensure Client Manager is proactively informed Undertake projects and consulting work, as requested by senior leadership Maintain competitor awareness and market activity understanding Understand the clients’ business, how our service affects it and how improvements can impact their performance Be comfortable in discussing wider product offerings to existing clients and targets The Person To be successful in the role, you’ll have the following skills and experience: Previous experience of servicing large global corporate clients, covering all global mobility operational dimensions including: Supplier management, Financial management and Global compliance. Successfully managing international relationships Capability to present in sales proposal situations Educated to a minimum of ‘A’ level or equivalent, ideally with a Bachelor’s degree or equivalent experience and professional qualifications such as ATII, CRP, CIPD, GMS, etc. Fluency in oral and written English & German is essential. Familiar with the usual Microsoft software packages Excellent communication skills, innovative and creative thinking, customer centric approach Leads by example Working with and delivering through others Team player, wiling to actively support account team and be hands-on with delivery when required Market Awareness and strategic thought around new opportunities Ability to build and maintain relationships Integral in conflict resolution within the organisation Attention to detail and timely response Robust follow-up on delegated tasks to ensure appropriate results Adherence to established guidelines and procedures APPLY NOW To apply for the position, please send your CV to Andy Shaw via the ‘apply now’ button.

📈 Client Relationship Manager £37.5k + OTE £50k (uncapped) Home based This role is all about nurturing client relationships, dealing with brokers and existing clients. Supported by the internal sales team, allowing your time to be spent developing ongoing relationships. What you’ll do: • Develop existing client relationships with partners, spotting opportunities for growth, • Converting enquiries into long-term revenue, • Collaborate with colleagues to deliver seamless service, • Keep CRM data accurate and report on performance against targets What you’ll bring: • Proven account management experience, • Track record of hitting KPIs and revenue goals, • Commercial mindset with influencing skills, • Organised, tenacious, and comfortable with high-volume activity, • A background in Financial Services or Insurance Why join? • £37.5k salary + OTE £50k, • Share options, private healthcare, very generous pension scheme, • 30 days holiday + bank holidays, • Clear career progression and structured development 📩 Apply now

Location: Battersea (and remote working) = minimum 2 days in the office Salary: 40-45k Benefits: Private Medical Insurance + many more Reports to: Head of Client Services Hours of work: Full time Are You Ready to Redefine Client Success? Are you a client-focused professional with a passion for building lasting relationships, driving customer satisfaction and growing your managed revenue? You've mastered the art of understanding client needs and delivering exceptional service but now, you're craving something more. A bigger challenge. A chance to be the trusted advisor who doesn't just solve problems, but anticipates them before they arise. If your current role feels like reactive firefighting with no strategic impact, it's time for a change. Welcome to Databarracks where client partnership meets purpose. The role This is a chance to join our growing Client Services team. It’s our job to keep mission-critical IT systems online for our customers. You’ll be managing relationships with IT teams at some of the largest and most respected organisations in the UK and around the world. Client Services Manager responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. You will also answer queries and identify and drive new business opportunities among existing customers. In this role, you will liaise with internal teams to improve the entire customer experience. You will be required to travel to client sites. Key Responsibilities: • Design and own the Client Services Plan, • Focus on retention and satisfaction of key clients as designated by Head of Sales (KPIs set against features of satisfaction), • Own and drive the performance in the Customer Management System to ensure that, to an agreed level of KPI, of all customers are in ‘green’ status, • Serve as the lead point of contact for all customer account management matters, • Build and maintain strong, long-lasting client relationships, • Negotiate contracts and close agreements to maximise profits, • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors, • Ensure the timely and successful delivery of our solutions according to customer needs and objectives, • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders, • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas, • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts), • Prepare reports on account status, • Assist with challenging client requests or issue escalations as needed Skills That Will Set You Apart: • A keen interest in both technology and client services, • A successful track record of working with customers and closing deals., • Excellent written and verbal communication skills, • Master multitasker and priority juggler, • Quick learner and knowledge sharer, • Team player with a growth mindset, • Confident enough to ask for help—and wise enough to offer it About Us: • Databarracks is a leading IT Resilience provider based in South West London. We help businesses stay strong when disaster strikes—by protecting their tech and empowering their people. We’ve grown fast, won big, and stayed true to our small-company spirit: smart, driven, and fun., • We recently acquired COOLSPIRiT, the UK’s largest Commvault Solution Provider. Based in Chesterfield, Databarracks is a powerhouse in data management and IT infrastructure—trusted by public and private sector giants alike., • Now, we’re building something even bigger. And we want you to help lead the charge.

Project Coordinator - German speaking This is an amazing opportunity for a dynamic and experienced Coordinator looking for a Project based role. The successful candidate must have the ability to administer a number of projects working within a highly successful and fast growing, medium-sized international organisation. Fluent German language skills in reading and writing is essential for this role. About us Tjarks and Tjarks has 30 years-experience of designing and producing brands that win at the retail shelf. Our clients trust us time and again, over decades, to lead them through the changing dynamics of the shopper world and to design packaging that ensures their brands are picked first. We deliver our 360 design to artwork philosophy efficiently, faithfully and accurately, across the globe. We create and produce as one seamless, joined up team of experts, all under one roof. The Role • To assist a Senior Account/Project Manager, or Account Director in all administration duties, to ensure the smooth running of projects., • To provide assistance within the Client Services department as required including but not limited to; organizing proofs, packshots, sample shootings, couriers, assisting with quotes, setting up jobs on Traffic (internal system), coordinating Account Managers mailboxes in absences., • To assist in ensuring projects are completed to the highest standard and to deadline., • To communicate with clients professionally, building client relationships to inspire trust and confidence in the Company., • Under guidance of a senior team member, liaise with the Studio Manager, Design and Artwork departments, giving adequate notice for jobs to be scheduled for production., • Learn to analyse, understand, question and challenge client briefings., • To assist in writing briefings for internal design, photoshoot and digital artwork projects., • To attend briefs to the design or artwork team on individual projects as required., • To assist in effectively managing the timing and execution of the internal design and artwork process as required., • Where required organise photoshoots, get quotations, book photographers and home economists, organise/source product samples, write photo briefings under guidance etc., • Proof-read all designs and artworks you are assisting with, whilst learning to ensure brand consistency across the product range., • Learn to ensure that projects comply with all current client design and artwork guidelines., • Keep full track of all live projects you are assisting on and be able to give a full account of the status of each project at any given time., • Work closely with the Account Managers to enable you to manage client expectations and make sure that all deadlines are met., • Assist with the preparation of invoicing with the Client Services Department as required to ensure all projects are invoiced promptly and within company timelines. Skills • Administration or project experience., • Fluency in German language skills., • To have project management experience in the creative/branding industry is advantageous., • Advanced in Excel and managing spreadsheets is essential., • You will have experience in other MS Office packages (Outlook/Word)., • You will be able to balance and own your own workload., • You will be flexible and able to co-ordinate multiple projects in a fast-paced environment. Attributes • Conscientious, reliable, good attendance and timekeeping standards, • Excellent attention to detail and works with precision, • Effective project manager, able to manage workload, • Honest, trustworthy, and able to work unsupervised, • Demonstrates initiative, is creative and contributes ideas, • Pragmatic approach to problem solving without cutting corners, • Friendly, approachable, respectful and a positive team player., • Proactive, takes ownership of daily tasks with a can-do attitude.

About Us: Chery Motors Since it was founded, Chery has been dedicated to a technology-driven strategy, creating a vehicle brand with international competitiveness and influence as its corporate vision. Relying on the constant pursuit of technological innovation, Chery has become the first passenger vehicle enterprise in China to master the core technology of engines, gearboxes, chasses, platforms and new energy, and the first one in China to export vehicles, CKD parts, engines and vehicle manufacturing technology and equipment to overseas markets. Chery has always focused on developing domestic and international markets. Chery has continuously deepened its globalization through the implementation of product, localization and talent strategies. After more than 20 years of development, Chery’s sales and services network covers more than 80 countries and regions and has won the trust of 15 million consumers worldwide. Job Overview A Residual Value (RV) Manager is required to lead the strategy and analysis of vehicle residual values, ensuring optimal lifecycle profitability. This role is crucial in shaping vehicle pricing, lease terms, retail programmes and remarketing strategies while supporting key business decisions. Key Responsibilities: Residual Value Analysis: • Monitor and forecast residual values for new and used vehicles for all Chery brands., • Monitor and forecast residual values for new and used vehicles for competitor brands and models, including best practice analysis., • Analyse micro and macroeconomic trends and industry insights affecting vehicle depreciation., • Work with residual value setters, leasing, finance and retailers to optimise residual values., • Develop RV strategies for new models, ensuring competitive retail and lease pricing and fleet optimisation., • Use market intelligence tools and valuation datasets (e.g. Autotrader, CAP HPI) to assess future vehicle values., • Provide regular RV performance reports and recommendations to senior management., • Develop tools for vehicle depreciation and residual risk management., • Work closely with finance, sales, product, marketing and remarketing teams to align RV strategies with business objectives., • Maintain strong relationships with external partners, including fleet and leasing companies, auction houses, retailers, public relations and residual value setters., • Strong negotiation skills. Skills & Experience Required: • Industry Knowledge: Strong understanding of automotive finance, leasing, and remarketing processes., • Analytical Skills: Experience with data analysis, forecasting, and valuation tools., • Market Awareness: In-depth knowledge of UK automotive trends, residual value history, and economic impacts on RVs., • Commercial Acumen: Ability to balance risk and profitability in setting RV strategies., • Communication Skills: Comfortable presenting data-driven insights to senior stakeholders internally and industry bodies/customers externally., • Experience: Background in RV analysis, pricing, leasing and remarketing within the automotive industry within an OEM, fleet/leasing/finance company or residual value setter environment.

Blue Legal are partnering with a leading law firm who are recruiting for a Client Programme Manager to join their Bristol office. The role involves working with the Senior Client Programme/CX Manager and Head of Business Development to support the firm’s Markets strategy by driving forward three key strategic client development work streams. Note that the role requires the candidate to travel to the client's Bristol office three times a month for anchor days. This is non-negotiable and there is no flex on this. The Responsibilities: • Coordinate and implement the firm’s Key Account Programme, embedding a structured best practice approach with support from senior BD leaders and external consultants., • Ensure a consistent framework for client analysis, account planning, client development and internal engagement, adapting methods for different client categories., • Develop and roll out a Key Account Management toolkit, collaborating with partners, lawyers, BD managers and business services teams., • Monitor and measure KAM Programme KPIs, establishing a regular reporting system to track progress., • Lead the Client Listening Programme, increasing both the quality and volume of client feedback and embedding it into the firm’s culture., • Partner with a client insight consultancy, integrating new technologies and refining reporting to highlight key themes that drive continuous improvement., • Manage client on-boarding processes, ensuring smooth transitions from panel appointments to delivery, implementing on-boarding plans, and embedding best practice into business-as-usual client management., • Collaborate with other business services (e.g. Finance) and proactively upskill marketing and wider business teams to strengthen client-focused practices. The Candidate: • Strong influencing, communication, and facilitation skills, with the credibility to challenge senior stakeholders and drive change., • Proven track record of delivering client programmes, managing processes, and implementing change, ideally within professional services., • Confident, proactive, and resilient, able to instil trust, prioritise effectively, and adapt in fast-paced, high-pressure environments., • Flexible with excellent time management, capable of overcoming challenges and maintaining focus despite setbacks. Please note: Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas.

JOIN OUR JOURNEY Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent. Our entrepreneurial spirit means success is rewarded and there are no limits to what you can achieve, which our employees agree with, evidenced by being a Campaign ‘Best Place to work’ for the last 5 years in a row, Campaign's Independent Agency of the Year 2024 and The Sunday Times Best Places to Work 2025. We are IPA Effectiveness accredited, an IPA People-First agency and widely awarded including a double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites. Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, Sharps Bedrooms, SunLife, Standard Life, Laithwaites Wine, EMMA Mattresses, Save the Children, Mind, Guide Dogs, , Alzheimer’s Society, RNLI and Clearscore. OUR VALUES • Commit to Doing the Right Thing (Act with integrity and accountability), • Help People Flourish (Invest in people), • Dig Deeper to Understand Better (Data driven curiosity) OUR COMMITMENT TO YOU Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year parties. On top of that, we offer extra benefits, which make life at Medialab even more rewarding: • Time to Unwind – 22 days holiday (+ Christmas holiday closure), birthday & mental health day off, holiday buying scheme, flexi-hours and work abroad scheme., • Hybrid Working – Balance between home and office. We welcome requests for flexible working arrangements from the commencement of employment., • Career Growth – A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support., • Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps Mental Health First Aiders and unlimited free professional counselling., • Supporting Families – Enhanced parental leave, flexible working and life assurance., • Giving Back – Paid charity days and sustainability initiatives., • Perks & Rewards – Retail discounts, long-service trips and an unforgettable team culture. THE OPPORTUNITY We are hiring for a Digital Account Manager to play an integral role within one of our Client Planning teams, requiring deep experience and understanding of digital paid media activation, specifically Search. This role will serve several key clients across various digital channels, including but not limited to paid search, display and online video, as well as some paid social campaigns. This role requires a strong understanding of how to set up, monitor and optimise digital campaigns and be able to report back to clients on key trends. The position offers significant room for growth and career progression with training provided to cover any knowledge gaps. The primary focus of this role is across Google Ads, however, if you have broader digital experience, this role offers an opportunity to utilise your channel knowledge or learn new channels. You will be responsible for managing large digital budgets, with a strong emphasis on activation. Ensuring best practices are in place and delivering strong performance will be key aspects of the role. YOUR ROLE AND IMPACT: You will be working across two key accounts in the retail and financial services sectors, driving best-in-class digital performance strategies; with varied budgets from £3mil to £20mil. One client operates globally across Europe, Canada and Australia, while the other is undergoing an exciting transition from a performance-led model to a brand-focused approach, making this the perfect time to join. This role, whilst focusing on search, offers the opportunity to work across multiple channels, including Social and Display/Video. In addition, there will be the opportunity to get involved in new business, which is growing due to new client wins and growth within the current client set. WHAT YOU WILL BRING TO THE ROLE: Must Have Skills • Expert skills in paid search activation is vital. This should be complimented with the ability to use tools like Google Analytics and strong working knowledge of measurement and tracking. • You will be working closely as part of a client planning team with daily interaction, so we require strong interpersonal and communication skills. • Performance delivery experience. Nice to Have Skills • Line management experience where you have managed and developed Account Executives, ensuring that they are given the direction and skills to exceed client expectations. • Experience with planning tools such as: Touch points, You Gov would also be a plus. • Experience working across Social and Display.

Customer Success Manager Hybrid working - South West London office 3 days per week £40,000 + Bonus | Data | Media | Events | B2B SaaS A great opportunity to join a growing business in a critical client management role. BMS have been engaged to recruit for a fast-growing, global financial intelligence business that's redefining how professionals across investment finance connect, learn, and grow. This is your chance to join a high-performing Customer Success team, working with market-leading data tools, virtual and in-person events, and award-winning editorial platforms. The Company - Our client is a digital-first B2B media and intelligence group serving international finance markets. Through multiple respected brands, they produce high-impact conferences, deliver premium market data, and publish trusted editorial content consumed by major players in banking, government, infrastructure, and commodity finance. Their platforms serve thousands of professionals worldwide, offering multi-stream industry conferences, in-depth market reports, and cutting-edge AI-driven tools that support decision-making in complex global markets. Having doubled in size in recent years, the company continues to expand rapidly-providing significant growth opportunities for ambitious individuals. The Role: Reporting to the Head of Customer Success, the Customer Success Manager will manage a portfolio of 40-50 clients, guiding them through onboarding, engagement, training, and value delivery. This role combines strategic client management with hands-on support to maximise client retention and growth. This is a critical, strategic client management position. It requires logical, patient thinkers who can handle challenging situations and turn them in to opportunities. Key responsibilities: • Own the client journey from onboarding., • Ensuring the client has the best likelihood of renewal, • Deliver tailored training and platform demos aligned to client roles, • Monitor usage metrics and communicate ROI and value clearly, • Identify upsell and cross-sell opportunities, • 2+ years of b2b client management experience, • Experience working with a license based sales model, • Strong relationship management and communication skills, • Proactive, adaptable, and driven personality who takes initiative, • Previous customer success experience,, • Experience onboarding and managing enterprise clients, • £40,000 base salary plus bonus, • Flexible hybrid working (3 days in office, 2 remote), • 25 days holiday + UK bank holidays + Christmas office closure, • Private health insurance and wellbeing programmes, • Free gym and Pilates classes, • Cycle-to-work scheme and ethical pension plan Desired Skills and Experience Customer Success, B2B, Information Services, Trade Finance, Account Management, BI, Retention

Company Description Be part of a global consulting powerhouse, partnering with clients on their most critical strategic transformations. We are Wavestone. Energetic, solution-driven experts who focus as much on people as on performance and growth. Hand in hand, we share a deep desire to make a positive impact. We are an ambitious firm with a worldwide reach and an ever-expanding portfolio of clients, topics, and projects. Recognized by the Financial Times as one of the UK’s Leading Management Consultants 2024, Wavestone UK now boasts a team of 300 employees, with ambitions to rapidly grow in the coming years. Our services span business and digital transformation, cybersecurity, operational improvement, risk advisory, and IT advisory. We exist to provide end-to-end expert advice to clients across industries, with a particular focus on Insurance, Financial Services and Life Sciences – helping them to positively transform into modern, innovative organizations that thrive in a sustainable way. In 2024, we received the UK’s Great Place to Work accreditation, and we are proud to have been recognized in the following Best Workplaces categories: Large Organizations, Wellbeing, Development and Best Workplace for Women. Are you a true team player, living strong values? Are you a passionate learner, aiming to grow every day? Are you a driven go-getter, tackling challenges head-on? Then we could be the right fit for you. Join Wavestone and thrive in an environment that’s empowering, collaborative, and full of opportunities to turn today’s challenges into tomorrow’s solutions. Job Description Becoming part of the UK team in our Technology Advisory capability will present new opportunities for you to make a positive impact as we embark on securing major international accounts in our top 20 clients. This will mean working with our FTSE100 clients and beyond on a wide range of advisory projects, bringing deep business and technology expertise to help address opportunities and challenges across their organisations. Wavestone has a significant and growing capability in Strategy and Architecture, that is in high demand from our clients. Our clients trust us to tailor advisory engagements to aid with some of their most complex technology problems, and as a result we are growing our architecture service line to be able to respond to the increasing breadth and complexity of their solution landscapes. We are looking for talented and experienced Architecture Management Consultants across various levels of seniority that are confident and capable of being a key trusted advisor to clients from the outset –Managers, Senior Managers or Associate Partners – to join our team leading impactful engagements encompassing (but not limited to): • Technology Strategy & Architecture: Analysing client and customer needs and developing technology roadmaps and business cases that support movement from an as-is to to-be state to meet defined business outcomes for our clients., • Technology Driven Transformation: Working as a key technical lead, or as a workstream owner, on complex technology transformations., • Enterprise Architecture Augmentation: Acting as part of our clients’ architecture teams to provide added capacity or expertise, and/or to mature their own architecture functions., • Technology Lifecycle Management: Working on specific challenges around upgrade or risk management of our clients. As a senior leader in architecture, your key responsibilities will cover client delivery, business development, people development, and key contribution to our thought leadership: • Client engagement lead: Managing strategy and architecture engagements with our clients, responsible for the day to day running of the engagements, including developing strategic recommendations and guidance, and ensure the highest quality service for our clients, and likely acting as a trusted advisor to senior stakeholders., • Business development: Be a subject matter lead, and lead and support sales activity to include full lifecycle from pre-sales support, identification of cyber opportunities & scope the delivery phase of engagements., • Thought leadership & proposition ownership – Being a key voice in our architecture community and externally, developing architecture related propositions, approaches to common client challenges, sharing knowledge, and creating thought leadership and marketing materials that support sales efforts., • People development: Act as an example and go-to for more junior members of the team, by sharing knowledge, mentoring, and coaching team members and leading by example. Possibly provide line management, and career development directly as part of our career development manager framework., • Maintain expertise: Stay current with the market, most especially in different technologies, platforms, and solutions that are relevant to client challenges or needs. Whilst we work across different sectors, we are particularly interested in speaking to people with a background on one or more of the following sectors: Financial Services (especially Insurance and Wealth & Asset Management), Life Sciences, Energy & Utilities, and Manufacturing. Qualifications Whilst we do not expect you to meet every criterion, we would like strong foundations in technology led transformation and relevant experience across a significant majority of the below for: • Significant consulting experience, client-facing stakeholder management skills, or equivalent tenure in relevant industries (FS, Insurance, Energy & Utilities, Pharma & Lifesciences etc.)., • Demonstratable proficiency in technology strategy and architecture having been responsible for strategic technology roadmaps and/or enterprise architecture as part of previous work, • Technical understanding and experience of working on one or multiple Architecture domain areas - Business, Data, Application, Integration, Infrastructure & Security., • Familiarity with one or more common enterprise application stacks (for example ERP or CRM) with an understanding of the business problems and capabilities that these typically solve for, • Familiarity with one or more of the hyperscale cloud platforms (Azure, AWS, GCP), • Knowledge of emerging efficiency driving technologies such as AI, Machine Learning, and/or intelligent automation, • Proficiency in leading strategic Transformation Programmes and strong technical acumen enhancing advisory credibility., • Ability to manage complex programmes and projects, ensuring effective transformational leadership., • Proven aptitude in business development, encompassing account planning, pitches, and proposals. Your Key Abilities: • Exceptional interpersonal skills spanning organizational levels, including ability to present to executive level stakeholders., • Leadership in team management, junior staff development, and coaching., • Strategic technology leadership, able to understand complex business problems in context of technology impacts and action needed., • Crafting impactful presentations and high-quality reports that can frame complex options, recommendations, and required decisions for client stakeholders. Desirable Qualifications • Architecture – TOGAF, BCS, • Platforms – Any certifications in relation to SAP, Microsoft Dynamics, Salesforce, • Cloud – Any certification across the common cloud providers (AWS, Azure. GCP) etc., • Change Delivery – Agile PM, Scaled Agile, SCRUM Master, APM, PMP, Prince, • Service Management - ITIL v 3 or 4 focus with experience of working in one or more of Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement Additional Information Our commitment: Wavestone values and Positive Way • Elevate client satisfaction by impacting high-growth business across US, UK, and Europe. Shape culture, enhance value propositions, and foster business development., • Nurture employee growth with Wavestone horizon career path, competitive compensation, transparent salary policy, tailored training, and internal mobility., • Embrace a collective mindset within a barrier-free, collaborative team. Engage in vibrant people culture through regular events, meetings, and committees., • Competitive salary and bonus scheme., • Income protection insurance, 5% company pension, private health and dental cover, life insurance, company share scheme., • Additional flexible benefits you can select from such as additional holidays, additional pension contributions, subsidized gym, subscriptions to wellbeing apps, Netflix, retail vouchers., • Employees are not required to work in a Wavestone office on a full-time basis but are required to commute to the office /client site, whenever necessary. Wavestone UK office is in the heart of the city of London. At Wavestone, we celebrate diversity and inclusion. We have a strong global CSR agenda and an active Diversity & Inclusion committee with Gender Equality, LGBTQ+, Disability Inclusion, Social Mobility and Anti-Racism networks. If you need flexibility, assistance, or an adjustment to our recruitment process due to a disability or impairment, please reach out to us to discuss this.

Job Title: Risk Manager (UK) Location: London / Hybrid (3 days in the office) Term: Permanent/ Full-time Salary: TBD depending on experience Reports to: Head of Compliance (UK) About us B4B Payments is a multi-award-winning, global financial services technology company offering an advanced transaction payments platform and APIs for emerging payments and financial services. Our flexible technology and comprehensive services include embedded finances, payment accounts, FX, rapid payouts, physical and virtual card issuing, and BIN sponsorship. With over 18 years of expertise in payments, B4B Payments is headquartered in the UK. In Europe, B4B Payments is regulated as an e-money institution (EMI) authorised by the Financial Conduct Authority (FCA) and the Bank of Lithuania and is a Mastercard® Principal Member. B4B Payments’ US division (B4B Payments USA, Inc. ) is based in Boston, MA, and specialises in enabling companies to reduce costs and increase efficiency in managing corporate expenditure and global payouts. B4B Payments Europe and US divisions offer full and partial program management and support, in addition to comprehensive technical, regulatory, and service support to fintechs looking to launch or grow domestically and internationally. B4B Payments is a Banking Circle Group company. A next-generation financial technology platform for global commerce, Banking Circle Group comprises a rich set of complementary e-commerce solutions. From international cross-border payments, accounts and liquidity management, and embedded finance to business payments & card issuing, B2B Buy Now Pay Later, and account-to-account payment methods, the ecosystem is delivering modern financial solutions to some of the largest and most successful companies around the world, as they accelerate the digitalisation of their customer and supply-chain. About the role The Risk Manager will provide support with upcoming regulatory developments, including internal risk governance enhancements, DORA operational resilience, Consumer Duty reviews, PSD3 etc all of which are increasing the complexity of risk management requirements. This is a great opportunity to take ownership of risk management in an award winning fintech company, with direct influence of senior stakeholders and the chance to drive meaningful change and promote awareness and ownership of risk across the business. Responsibilities • Act as the day to day owner of PCS risk management framework, ensuring risks are identified, assessed, and mitigated., • Maintain the risk register and in some cases update the Business-Wide to ensure alignment with regulatory expectations and business objectives., • Coordinate with risk owners across the business to ensure accountability and timely remediation of risks., • Produce regular MI and risk dashboards for the Board, Group risk and compliance committee, and regulators., • Lead the integration of new regulatory requirements into the risk framework (e.g., DORA, failure to prevent fraud)., • Close off audit items and manage risk audit, • Provide training to the business, • Clearly conveying risk assessments, reports, and recommendations to executives, teams, and regulators, while influencing action and compliance, • Work with the board to develop a risk strategy, • Educate the business on risk and set risk maps Requirements Essential (Need to have) • Solid understanding of Risk management and of UK and EU regulatory frameworks, • At least 5 years of experience working within risk management within a regulated financial institution (e-money, payments, fintech, banking, FX, trading).), • Experience developing and maintaining risk frameworks, registers, and MI reporting., • Experience in a managerial level or similar position, • Strong analytical and problem-solving skills, with the ability to make sound, data-driven decisions in complex compliance and risk management scenarios., • Exceptional communication and relationship-building skills, with the capacity to effectively advocate for solutions and gain buy-in from diverse stakeholders Desirable (Nice to have) • Bachelors degree in a relevant field, • Professional Qualification in Risk Management, • Experience in a payments/fintech company, • Professional qualification (IRM, ICA, CISI, ACAMS,PRMIA, or equivalent). What we offer • 25 days annual leave, • Annual wellness day off, • Access to retail & other discounts, • Vitality health care plan, • Access to ‘’Nous Finance-a smart way to save money’’, • Learning & development support, • Ride-to-work scheme, • Access to our GO1 our online learning platform to help continuously develop yourself, • Regular socials and relaxed working environment Make a difference: We’re always on the look out for talented individuals to help take us further – It’s important to us to hire the right people and work out a role that works. Equality: We strive to create a workplace that reflects the diverse communities we serve and where everyone feels empowered to bring their full, authentic selves to work. Teamwork: The strength of our team does not only lie in our combined experience and expertise but our ability to trust each other, no matter what. We understand that our best work is not produced by individuals but by enjoying collaboration as a team and supporting each other every day. Quality: We provide award-winning solutions and unsurpassed service that, together, deliver premium value to our customers. Innovation: Redefining the standard of excellence is in everything we do. Therefore, we are open to ideas that challenge the conventional views and drive innovation. The only constant in life is change and we believe that in order to stay relevant we must continuously improve and evolve with the changing needs of society. Trust: We strive to act in a manner that builds trust with our team, clients, business partners, and other stakeholders. We firmly believe that actions speak louder than words and transparency is key. NOTE: We kindly request that you contact us by submitting your CV, indicating your current location, and confirming your eligibility to work in the United Kingdom. We assure you that our team will promptly respond to your inquiry. Please note that we are not considering inquiries or applications from Agencies. Additionally, we regret to inform you that we are unable to provide visa sponsorships at this time

About epx epx, formerly EP&T Global Limited, is a global leader in building performance optimisation with energy & operational management solutions that reduce energy and water wastage and improve operational outcomes across an array of commercial real estate. Our EDGE platform extracts, analyses and reports data to reduce building energy use by identifying opportunities to reduce energy, water, and waste consumption within buildings. EDGE collects, processes, analyses, visualizes and interprets billions of sets of data per year to optimize the performance of buildings. It provides data-enabled technology to a portfolio of building assets in 26 countries throughout Asia, Australia, Europe, Africa, Middle East and North America. About EDGE Industrial EDGE Industrial is a new cutting-edge product designed for property owners and operators in a range of sectors including transport, logistics and industrial. It delivers a comprehensive suite of services including security, health & safety, risk management, energy optimisation, critical asset management, compliance and reporting. With a land-and-expand model, EDGE Industrial is poised for significant growth across the UK and European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers, while also driving account growth through strategic relationship management and solution expansion. The ideal candidate will be a trusted advisor to our customers, deeply understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: • Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations., • Own the Relationship: Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements., • Drive Growth: Lead renewals, retention, and identify opportunities to expand account value through up-sell and cross-sell., • Enable Customers: Run onboarding and training to maximise platform adoption and customer confidence., • Collaborate Internally: Work cross-functionally to ensure seamless service delivery and champion the customer voice., • Share Insights: Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve outcomes., • Be the Expert: Develop deep expertise in the EDGE Industrial platform and its underlying IoT technologies. What We’re Looking For: • Proven experience in Customer Success, Account Management, or Client Services, ideally within SaaS, IoT, and/or property sectors., • Strong commercial acumen with a track record of growing customer accounts., • Excellent communication, presentation, and stakeholder management skills., • Ability to understand and explain technical concepts to non-technical audiences., • Experience working with transport, logistics, or industrial customers is a plus., • Comfortable working in a fast-paced, evolving environment with a high degree of autonomy. What We Offer: • Hybrid working conditions (3:2), • Competitive salary and benefits including Mental Health Leave, and Health insurance., • Career growth opportunities with senior leadership exposure, • Be part of the fast-growing prop-tech sector focused on sustainability Why epx? We embrace change, celebrate wins, and strive to make a positive impact every day. We value diversity and encourage applications from all backgrounds. Apply Now! Submit your CV and join us in creating a sustainable future.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career The role of Consulting Director in Unit 42 is a senior-level consulting position. The individual will be responsible for the day to day delivery of our threat-led and technology driven cyber security consulting services through leading and directly overseeing a team of Consultants. This person will have experience in developing teams and working with sales and domain leaders. The Consulting Director will work with a dedicated Regional Business Development Manager (BDM) and Customer Success Manager (CSM) to deliver pitches and prepare proposals to win new business and manage client relationships. We are seeking an individual who is passionate about cyber security and making a difference. You will be a continuous learner and have a sound knowledge of emerging cybersecurity trends and technologies. The individual serves as a trusted advisor to clients, is dedicated to delivering technical consulting services to an exceptional standard, thrives in a fast paced team environment, and advocates for innovative approaches to deliver the best outcomes for our cross-sector clients. Your Impact • Oversee the delivery of our proactive consulting services, ensuring their consistency, quality and highest level of customer service, • Provide hands-on, expert-level proactive Security Operations Center (SOC) assessment and transformation services to clients and deliver findings to CxO and/or Board of Directors, • Work with the BDM and CSM to perform pipeline generation activities, • Lead scoping and services overview conversations with clients for prospective engagements in area of expertise, presenting with credibility and authority, clearly articulating various approaches and methodologies to audiences ranging from highly technical to executive personnel, • Partner with the Unit 42 executive team and service line leaders to develop and execute strategy for the Unit 42 proactive services practice, • Drive innovation in Unit 42’s proactive offerings, by leading and managing the consulting team and collaborating with cross-functional teams to bring new capabilities and services to market that leverage Palo Alto Networks products, • Manage the productivity of a team through attainment of utilisation targets, • Collaborate with peers and leaders across Unit 42 to drive operational and practice development goals, • Recruit and onboard world class talent to support our growth goals, • Support the professional growth and development of our consultants through training and technical enablement, • Foster and maintain a culture that attracts and retains smart, kind team members dedicated to executing with excellence, • Identify and execute strategies for service development, enablement, and product adoption, • Cultivate and maintain relationships with key clientele to increase awareness of Unit 42’s’ capabilities and provide on-demand expertise for client needs, • Amplify Unit 42s’ presence and credibility in the marketplace through thought leadership, including via speaking engagements, articles, whitepapers, and media exposure Qualifications Your Experience • 10+ years of hands-on experience delivering a wide range of cybersecurity consulting services, including at least 4 of the following 8 for global enterprise customers, • Security operations (highly preferred for this position), • Application security (including AI), • Cloud security, • Red & purple teaming, • Cybersecurity risk assessments, • Cybersecurity strategy & transformations, • Cyber crisis management, • Zero Trust, • Experience as a senior-level team leader including overseeing other principal, senior, and mid-level analyst/consultant teams, • Able to split your time across commercial support, client delivery, team leadership, individual mentoring, and technical expertise and skills maintenance activities, • Strong presentation, communication, and presentation skills with verifiable industry experience communicating at CxO and/or Board of Directors level, • Client services mindset and exceptional client management skills, • Public speaking experience, demonstrated writing ability, including technical reports, business communication, and thought leadership pieces, • Bachelor’s Degree in Information Security, Computer Science, Digital Forensics, Cyber Security, or equivalent years of professional experience or equivalent relevant experience or equivalent military experience to meet job requirements and expectations, • Professional industry certifications such as CISSP, CISM, and other leading industry certifications in line with our services portfolio, • Expert level of knowledge of applicable laws, compliance regulations, and industry standards as it relates to privacy, security, and compliance Additional Information The Team Unit 42 Consulting is Palo Alto Network's security advisory team. Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients’ security posture. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

PRODUCT MARKETING MANAGER UP TO £60,000 + BONUS HYBRID – LONDON 2X A WEEK Please note, you must be a UK resident and citizen to apply THE COMPANY This international education provider supports students who want to study abroad in destinations such as the UK, USA, Canada, Australia, and New Zealand. It offers academic and English language pathway programmes designed to help students progress to leading universities. The organisation provides students with guaranteed progression routes, world-class support services, and early access to university facilities. Backed by decades of heritage and a strong international presence, the UK team is scaling rapidly, delivering best-in-class experiences and helping students achieve their ambitions! THE ROLE As a Senior Product Marketing Manager, you will: • Define product positioning in the market and shape how programmes are presented to prospective students., • Conduct competitive analysis to identify key differentiators and inform strategy., • Lead go-to-market planning and execution for new programmes, partners, and pathways., • Partner with universities and internal teams, acting as the face of the organisation in building and strengthening relationships., • Manage account marketing: develop partner-specific strategies, maintain regular engagement, and ensure key actions are followed through., • Deliver compelling messaging that highlights the value of programmes and resonates across global markets., • Collaborate cross-functionally with marketing, product, and commercial teams to align activity with broader business goals., • Apply commercial acumen to prioritise marketing initiatives that drive student recruitment, revenue, and long-term opportunity., • Use agile approaches to streamline launches and scale repeatable processes across multiple markets. YOUR SKILLS AND EXPERIENCE • 5+ years’ experience in product marketing, within a global or fast-paced environment., • Proven ability to define product positioning, craft go-to-market strategies and deliver successful launches., • Strong commercial acumen, able to connect marketing initiatives with revenue growth and business objectives., • Experience managing partner or client relationships, with excellent stakeholder engagement skills., • Comfortable working cross-functionally, influencing teams, and driving alignment., • A self-starter with both strategic vision and hands-on tactical delivery skills., • Familiarity with agile methods and product-focused ways of working is a strong plus.

Media Manager- 12 Months- London/Hybrid- £250-£290 Umbrella A global SaaS company are looking for an experience Media Manager to join their team on an initial 12 month assignment. The successful candidate will help support the team by building and executing market-leading integrated media campaigns to build the brand within EMEA, delight prospects and deliver sales targets. Responsibilities: • Build a clear B2B media strategy that ladders ups to business objectives and overall media approach, • Work collaboratively alongside key stakeholders in GTM, Sales and Performance to develop cross-functional B2B plans, • Manage the performance of paid media activity, giving clear direction to agency partners across platforms such as: Trade media buys and sponsored content; industry partnerships, sponsorships and association media buys in priority sectors, • Content syndication platforms and partners targeting EMEA emerging mid market and accountant audiences, • Account-Based Marketing (ABM) platforms (eg, Demandbase, 6sense, Terminus), • Work in partnership with Social team to manage and optimise B2B campaigns on platforms such as, LinkedIn Ads & Meta Coordinate with existing, • Search and Display channel leads to ensure a unified media approach Partner with Marketing Science to track and report on campaign performance, ensure pacing, delivery and optimisation recommendations are implemented in collaboration with the agency, • Evaluate media partners and negotiate contracts for B2B sponsorships, webinars, and content syndication., • 4+ years of experience in B2B media experience, with a strong focus on EMEA markets B2B media buying, media strategy, or digital marketing-preferably in a SaaS, enterprise tech, or professional services environment., • Proven track record of managing paid media programs focused on lead generation and pipeline contribution., • Deep expertise with B2B advertising platforms (especially LinkedIn Campaign Manager) and ABM tools., • Strong analytical skills and experience using platforms like Google Analytics, Salesforce, HubSpot, or Marketo., • Excellent cross-functional, project management and communication skills. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Job Description – Client Services Director / Account Manager Existing Business Reports to: Regional VP Role Type: Leadership – Account & Delivery Oversight Role Purpose The Client Services Director is accountable for the overall health, profitability, and growth of assigned client accounts. This includes ensuring consistent delivery quality, maintaining positive executive-level client relationships, driving account revenue expansion, and achieving internal financial and operational targets. The role requires balancing, account planning, sales execution, governance, and delivery oversight, working closely with Strategy and Delivery teams to ensure OSF Digital executes to a high standard while meeting client expectations. Core Responsibilities Financial • Own and manage account-level revenue, bookings and account margin, • Provide weekly forecast updates of the opportunities., • Deliver accurate monthly forecasting (pipeline and bookings)., • Working with delivery to ensure account margin and revenue is aligned with goals, • Ensure corrective action plans are in place for underperforming accounts. Client Relationship & Governance • Act as executive escalation point for clients., • Lead or represent OSF Digital at Quarterly Business Reviews and governance meetings with client stakeholders., • Monitor and report on account health metrics (satisfaction and adoption)., • Foster and build a relationship with the client to drive and build new opportunities to expand the services of OSF digital. Delivery Oversight • Partner with Delivery Leaders to ensure project execution meets time, budget, and scope commitments., • Review weekly RAG status and financial performance across engagements., • Proactively identify risks and initiate mitigation actions. Growth & Expansion • Develop and execute account plans for each top-tier account., • Identify and progress cross-sell / upsell opportunities, • Ensure pipeline coverage supports account growth targets. Internal Collaboration & Leadership • Coordinate with global OSF functions (Delivery, Strategy, Marketing) to bring the right capabilities into accounts., • Provide leadership, coaching, and guidance to Client Services Managers / Account Leads., • Share lessons learned and best practices across the wider Client Services community. Key Skills and Experience: • Strong communication, negotiation, and interpersonal skills, • Strategic thinking, problem-solving, and leadership abilities, • Experience in project delivery is highly valued as this role works in close collaboration with Clients and Delivery teams

An exciting opportunity has arisen for a client facing Senior Qualitative Research Executive to join our fast growing and award-winning agency. Our qualitative offer has grown considerably, and we are looking for another fantastic qualitative researcher to contribute to our continued success. About Opinium: MRS 2024 & 2021 Agency of the Year. Winner of the MRS best place to work award three times, the Drum Best Place to Work 2018 & 2019, and the 2019 Women in Research Best Agency to Work Globally. Opinium is a strategic insight agency, that truly puts its people at the centre of everything they do. Across our four offices in London, New York, Amsterdam and Cape Town, we help our clients harness the power of insight on a global scale to build, grow, promote and make strategic business decisions. We also use Opinium for good, working with multiple charities and volunteering. Our culture: We really believe we have a unique culture which provides a stimulating, challenging and rewarding workplace whilst providing a supportive environment and focus on the wellbeing of our people. “When measuring success, revenue growth and employee wellbeing should go hand-in-hand. It’s the only way to build an insight agency that clients want to work with. We’ve placed our people where they rightfully belong: at the heart of our business.” James Endersby, Opinium CEO, Chair designate of the Market Research Society (MRS) Your opportunity: This is an exciting and challenging role amongst a small, passionate and energetic team of qualitative specialists with great scope for development. We’re looking for someone who has a real passion for qualitative research and is dedicated and motivated by understanding human behaviour. As you learn, grow and develop you will take on more and more responsibilities, including end to end management of projects, as well as account management and business development. You will be actively involved in working on projects across all of our practice areas, from Brand, Communications and Product through to Political and Social and Thought Leadership. There will be lots of variety in the topics you research, the audiences you conduct research with and the methodologies you’ll use to get to the heart of our client’s objectives. You might be joining our team of five qualitative specialists in London, but they won’t be the only researchers that you’ll work alongside. You’ll also be involved in mixed-method projects, working closely with quant-only researchers across each of our global offices. Person specification: We are looking for someone who is motivated, curious, resilient, creative, authentic and are keen to learn, grow and develop their career at a top agency. You thrive as part of a team but are also confident working on tasks assigned to you. You relish the opportunity to help grow your accounts and the agency. You are passionate about qualitative research and insights, as well as building close collaborative relationships with both colleagues and clients. • Enthusiastic, with a flexible ‘can do’ attitude and a desire to develop and contribute to the agency’s financial success, • A strong team player who has the confidence and ability to make their mark in a small team, • Comfortable in a fast-paced and dynamic environment, • Has a genuine curiosity and passion for understanding human behaviour, • Has experience with a mixture of traditional and more innovative qualitative research methods, • Thinks creatively about qualitative methods and how to apply them, • Confident moderating both online and face-to-face focus groups and in-depth interviews, • Enthusiastic about engaging and building great rapport and relationships with clients, • Interested in and willing to embrace new tools and methodologies, • Highly developed organisational and time-management skills, • Proven ability to meet tight deadlines, • An excellent eye for detail, • Proactive and clear communication skills, • Good proficiency in Word, Excel, PowerPoint and Google Slides (bonus) After a thorough onboarding and training programme, and as you progress in the role, some of the general tasks and responsibilities you can expect in this role as a senior qualitative research executive will include: • Designing sample frames for qualitative recruitment, • Building relationships with suppliers and negotiating costs for services, • Writing recruitment screeners, • Briefing teams on recruitment, overseeing recruitment and quality-checking recruits against set hard and soft quotas., • Supporting with project logistics and coordination – including fieldwork scheduling and online community scripting, • Designing discussion guides design for interviews, focus groups and online communities as part of a team, • Moderating both online and face-to-face focus groups and interviews, • Leading day-to-day communication with suppliers and clients, • Using qualitative platforms such as Recollective, Miro and CoLoop to host and analyse research findings, • The ability to turn findings into actionable insights and recommendations for clients, as part of a project team, • Writing PowerPoint and Word reports as part of a team – including designing clear and visually appealing slides, creating powerful case studies, • Quality checking reports, • Preparation for debriefs / presentations, • Attending client meetings / pitches / intro calls, • Contributing ideas for new proposals Experience: • At least 2.5 years of agency experience at a qualitative agency or a qualitative team within an agency What we offer you: We have a wide range of wellbeing tools and initiatives so that you can be your best inside and outside of work. • A thorough onboarding and training programme and the tools, resources and support you need to succeed and grow, • A career manager (who invests in and looks after your career), • A truly flexible work environment, hybrid working with a focus on prioritising work-life balance (Monday and Wednesdays office-based as a minimum), • A fun, inclusive and thoughtful company culture with a vibrant social calendar including regular agency drinks, our monthly lunch, social events and parties, • Competitive salary, annual leave, and an excellent pension scheme, • Benefits including life insurance, critical illness insurance, dental insurance, Bike to Work scheme, Season Ticket Loan, generous savings plans and a monthly wellbeing allowance (£60 per month e.g. gym, sports club, language classes), volunteering days, pre-paid vouchers for annual flu jab/eye test, annual health assessments, flexi start/leave, birthday come-in-lates or leave-earlies, WFH equipment allowance. Unfortunately, we are unable to sponsor VISAs so candidates must have the permanent right to work in the United Kingdom. Equal opportunity employer: Opinium is committed to a work environment that is inclusive to all and free of discrimination. We are an equal opportunity employer without regard to race, colour, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression and genetic predisposition. And finally, don’t just take our word for it: "Opinium doesn't just talk about development – they actually do it. You're encouraged to take on new challenges and your contributions genuinely matter" Rania Benameur, Research Executive, MRS Representation in Research Steering Group Member and Significant Insights Global 30 under 30 honouree. If you think this role is for you, send your CV and cover letter to Thanks! Our Recruitment Candidate Privacy Notice can be found ___.

Account Coordinator (3-Month Contract) – Creative Services Three Scoops is an Australian-based creative design business working with some of the world’s most loved brands. We are expanding our global footprint and are seeking a London/UK-based Account Coordinator to provide day-to-day support to our Account Manager on the Disneyland Paris account. This is a hands-on, junior–mid level opportunity perfect for someone with strong organisational skills, a keen eye for detail, and an eagerness to grow their career in account and project management. Your Responsibilities • Support the Account Manager with the coordination of daily projects and client requests., • Assist with preparing briefs, timelines, and project documentation., • Help manage studio resourcing and scheduling to keep projects on track., • Prepare quotes, invoices, and administrative project support under the guidance of the Account Manager., • Contribute to ensuring high quality and consistency in all project deliverables., • Assist in preparing weekly updates and presentations for the Disneyland Paris Creative Team., • Foster positive client interactions through professional and timely communication. What You’ll Bring • Fluency in French and English is essential., • Experience in an agency, client service, or project support role (creative, marketing, or related fields preferred)., • Strong organisational and time-management skills with the ability to juggle multiple tasks., • Excellent written and verbal communication skills., • High attention to detail and a proactive, solutions-focused mindset., • Familiarity with quoting, invoicing, or project management tools is a plus., • A Bachelor’s Degree or equivalent experience in a relevant field. What We Offer • A 3-month contract with the opportunity to gain international client exposure., • The chance to work with a global brand and be part of exciting creative projects., • Hybrid/remote working with some travel to Paris., • A supportive and collaborative team culture., • Competitive remuneration. Who We Are • Authentic, transparent, and accountable., • Passionate about our people, our clients, and our creativity., • Committed to Respect, Excellence, Accountability, Collaboration, and Growth. 🚀 Ready to kick-start your next chapter and support creative projects for Disneyland Paris? APPLY NOW and join the Three Scoops team!

Company Background Tag is a production agency with a strong transcreation arm, with offices in London, Paris, Amsterdam, New York, Singapore and Shanghai. With over 4,000 copywriters and translators across the globe, our ‘in-market creatives’, we manage copy transcreation, translation, consultation services, copy origination, local client liaison/approvals, voiceover recordings and production: our goal is to make marketing communications work brilliantly in every market. We are also part of Tag, a global leader in Marketing and Communications services. As Tag we can offer our clients a full offering from transcreation to typesetting, production, delivery and fulfilment. We can create, manage and deliver a global campaign for our clients in every media and every market. For further information visit: ___ Tag is a production agency with a strong transcreation arm, with offices in London, Paris, Amsterdam, New York, Singapore and Shanghai. With over 4,000 copywriters and translators across the globe, our ‘in-market creatives’, we manage copy transcreation, translation, consultation services, copy origination, local client liaison/approvals, voiceover recordings and production: our goal is to make marketing communications work brilliantly in every market. We are also part of Tag, a global leader in Marketing and Communications services. As Tag we can offer our clients a full offering from transcreation to typesetting, production, delivery and fulfilment. We can create, manage and deliver a global campaign for our clients in every media and every market. For further information visit: The role Working closely with the Transcreation Manager and Senior Transcreation Manager, Tag’s internal production and VO teams, the TE will assist and support managing the Transcreation and Language, including translation/transcreation of scripts, press ads or digital ads, voiceover recording, as well as liaising with our in-market copywriters, translators and VO Directors. Responsibilities Overall Description On a day-to-day level manage – and take ownership of – translation and transcreation projects, ranging from long-copy translation to complex international campaigns, either working independently or with other members of the Transcreation team and other departments within Tag. Translation/Transcreation/Language adaptation management – support role • Briefing local copywriters on new global master online, TVC, print and digital to be adapted in their local languages. Briefing translators on short and long copy translation projects., • Managing and building trusting relationships with local translators and copywriters to translate, adapt copy and proofread artwork., • Under supervision of STM or TM, assessing quality of the adaptations received from copywriters. Ensuring accuracy and reliability of copy and the consistency of messaging/positioning for the brands across all media and markets., • Briefing the local copywriters on VoiceOver direction responsibilities during the VO recording stage of the project. QA check of recorded VoiceOver in a given language as well as QA check of all final language adaptations to go to production team., • Analysing files and managing translation projects on the translation portal. Liaising with the localisation team for support on file processing and translation memory management., • Liaising with internal teams to support production: VO, video, digital, print, etc. Project management • Establishing and managing project deadlines (setting and enforcing deadlines with copywriters, translators and sometimes clients) and budgets (open job numbers, prepare estimates, send/obtain POs, billing), • Abilitiy to efficiently manage multiple projects., • Understand and follow all the processes and stages independently from beginning to end, including briefing, script creation, file analysis and preparation, translation project set-up, language revision/QA, production, etc. Client management • Taking briefs from agencies/clients, ensure that all information necessary to carrying out the job is obtained., • Under supervision of STM or TM, managing local and regional client approvals as well as implementing client feedback., • Building solid relationships with different clients/agencies/colleagues with the support of STM/TM. Skills and Experience required Education: the successful candidate will have a college/university degree in related field (i.e. English, Linguistics, International Relations, Marketing, Communications, Business). A combination of education and work experience can be substituted. Experience: Minimum 1 year experience of project management/account handling within: • A communications agency (ATL, BTL, TTL and/or interactive)., • The marketing services department of an advertiser (client-side)., • Possibly a production facility or other relevant advertising industry supplier., • Translation/transcreation agency. Language skills • Perfect written and spoken English., • Advanced knowledge of another language is essential (Bilingual preferred but not necessary), • Excellent written and verbal communication, • Have a deep passion for languages and strong semantic analysis skills. Account management / Client servicing skills • Be able to work in a fast-paced multi-cultural environment., • Have a first experience working across global brands and international markets., • Be willing to learn how to speak to clients of all levels and build working relationship of trust with them, often without any or much face-to-face contact., • Be comfortable/experienced working in a creative and highly pressurised environment with tight deadlines., • Be able to think through ideas and be proactive to pre-empt problems before they happen., • Be a motivated and independent worker whilst also being able to work as part of a tight-knit but expanding team., • Be flexible – ability to service day-to-day account requirements and take on additional tasks/accounts where necessary. Project management skills • Organised, task-oriented personality, strong time management skills and the ability to efficiently manage multiple projects simultaneously is a must., • Very detailed focused in terms of language adaptation quality control/output and working within our processes to ensure central creative/transcreation brief is respected while the needs of the local language and culture are met., • Good understanding of advertising production/fulfilment processes, mainly broadcast but print and digital knowledge are a plus., • Be able to quickly develop a productive working relationship with the various teams within a portfolio of clients., • Confident use of the standard Microsoft Word, Excel, PowerPoint, Google Sheets., • Understanding of translation software and CAT tools. Profile • Passionate, • Enthusiastic team player, approachable and friendly, • Hard worker, driven and eager to progress, • Flexible, diplomatic and calm under pressure, • Extremely organized, proactive and thorough with an eye for detail, • Eligible to live and work in the UK The successful candidate will find themselves in a fast-paced multi-lingual environment in an innovative company going from strength to strength with opportunity for career advancement if they prove themselves.

Workplace Manager Location: London, EC3N 2ER Hours of work: 40 Contract Type: Permanent The Workplace Facilities Manager plays a crucial role in ensuring the seamless operation and overall administration of the workplace environment for the client account. Job Description With responsibility for key services such as cleaning, general workplace management, and contractor coordination, the role oversees a team across a multi-site portfolio, driving the consistent delivery of a high-quality employee and visitor experience. A key focus will be ensuring adherence to Health and Safety, Security, and Compliance standards, while also proactively identifying opportunities for service improvement and operational efficiency through practical, cost-effective solutions. This is a leadership role with a strong developmental aspect—supporting, mentoring, and upskilling team members to build capability and resilience across the workplace function. Key Responsibilities • Manage a multi-site workplace portfolio, ensuring high service standards and customer satisfaction, • Support the Workplace Operations Manager and act as deputy when required, • Maintain accurate records and documentation to ensure policy and compliance adherence, • Monitor contract specifications, ensuring KPIs and SLAs are consistently met, • Coordinate cleaning, catering, and maintenance services for seamless operations, • Identify and share best practice improvements for workplace FM delivery, • Contribute to the development and enhancement of future FM systems and processes Professional and Personal Competencies/Qualifications • Proven experience managing office portfolios with budget and FM process oversight, • Strong FM contract and budget management skills with a focus on service improvement, • Confident engaging with key stakeholders and overseeing contractor performance, • Line management experience with solid planning and time management abilities, • Skilled in research, data analysis, and use of Microsoft Office applications, • Excellent interpersonal and communication capabilities, • Holds IOSH Managing Safely and NEBOSH qualifications The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

Food Safety Consultant/Auditor - London Area Hybrid Working – A Mix of Client Visits and Remote Flexibility About Food Alert & The Citation Group With offices in London and Wellingborough, Food Alert is a leading food safety and health & safety consultancy working across the UK. We specialise in the hospitality sector supporting standout names like BrewDog, Dishoom, The Ivy Collection, and Citizen M, while also serving clients in retail, leisure, education, and healthcare. We’re part of The Citation Group, one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services. With 110,000+ clients, 15 acquisitions in 3 years, and backing from KKR, Hg Capital, and HarbourVest, our growth is accelerating—and we want you to be part of it. At Citation, we don’t just provide jobs; we build careers that inspire and empower. We’re a fast-paced, forward-thinking group that values action over politics, people over process, and passion in everything we do. What You’ll Be Doing • Conducting food safety and health & safety inspections and records audits at client premises., • Producing compliance reports and practical recommendations for clients following each visit., • Delivering risk assessments: including occupational, manual handling and PPE - particularly in hospitality environments., • Supporting new client onboarding, including the implementation of our digital compliance platform, ALERT65., • Providing tailored advice, consultancy and training to clients across a wide range of environments., • Acting as Account Manager for a number of clients - typically individual or small group hospitality operators., • Conducting investigations into allegations such as food poisoning, allergen incidents or foreign body contamination., • Participating in our Advice Line rota, offering reactive expert guidance and managing investigations., • Offering constructive feedback to internal teams, including IT (for platform improvements) and Operations, to support continuous improvement., • Engaging in internal training (CPD) and team development., • Managing communications efficiently—responding to client and internal queries in a timely and professional manner. What We’re Looking For • A solid background in food safety and health & safety auditing, ideally in hospitality. A minimum Level 4 Food Safety qualification is essential, with a BSc in Environmental Health or equivalent industry experience highly desirable., • Experience auditing high-risk operations such as hotels with spa/swimming pool facilities would be a distinct advantage., • Excellent time management, communication, and organisational skills - you’ll need to manage a busy and varied caseload., • An adaptable and relationship-led approach; client experience is everything to us. Who You Are • Personable and customer-focused, with the ability to build long-term client relationships., • Confident and constructive: someone who can influence change and drive high standards., • Self-motivated with strong problem-solving and process-thinking capabilities., • A true team player who contributes to a positive, proactive culture. Why Join Us • Tailored on-the-job training, mentoring and progression support., • 25 days’ holiday + bank holidays + 3 ‘gift days’ over the festive period., • Additional leave benefits (e.g. marriage week, new grandparent leave)., • Enhanced sick pay and life insurance., • Employee Assistance Programme, • Healthcare cash plan including discounted gym membership., • Referral bonuses, incentive vouchers and team socials—we know how to celebrate!

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! About Unit 42 Consulting Unit 42 Consulting is Palo Alto Networks' elite security advisory team. Our vision is to create a more secure digital world by delivering the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team comprises highly recognized experts and incident responders with deep technical expertise and extensive experience in investigations, data breach response, digital forensics, and information security. With a proven track record of delivering mission-critical cybersecurity solutions, we work swiftly to provide effective incident response, attack readiness, and remediation plans, focusing on long-term support to enhance our clients’ security posture. Job Description Your Career Unit 42 is a dynamic, energetic, and highly collaborative organization within Palo Alto Networks. If you possess an entrepreneurial spirit, thrive in fast-paced environments, and are driven by the desire for hands-on impact, then this is the perfect opportunity for you. This role centers on strategic relationship management to achieve measurable results in increased revenue, market share, and deeper penetration within each sales segment. As a pivotal "first person on the ground," your success will involve creating and executing unique business plans in assigned regions, collaborating closely with other Palo Alto Networks Core sales organizations and channels. You will be responsible for identifying and generating new customers while also expanding existing accounts and partnerships. Your Impact Responsibilities As a Principal Business Development Manager for Unit 42, you'll be the strategic spearhead responsible for significantly expanding our consulting services across your assigned territory. Your primary mission is to drive substantial revenue growth and deepen market penetration by: • Pioneering New Business & Strategic Growth: Proactively identify, generate, and qualify new opportunities, developing and executing comprehensive account and regional strategies in collaboration with leadership to exceed bookings goals for Unit 42. You'll act as the crucial "first person on the ground," building new pipelines and expanding existing customer relationships, • Empowering Core Sales Teams: Serve as a trusted expert and strategic partner to Palo Alto Networks Core sales organizations and channels. You'll lead high-level Unit 42-specific conversations, assist in identifying potential customers, and provide deep cybersecurity and services expertise to accelerate services adoption throughout the sales cycle, • Negotiating & Closing Complex Engagements: Scope, negotiate, and close sophisticated enterprise contracts, consistently exceeding all bookings and revenue targets for Unit 42 consulting services, • Building Executive Relationships & Market Presence: Establish and cultivate strong relationships with C-level executives and senior decision-makers (CISO, CSO, CIO), educating them on the compelling business value of Unit 42's offerings. Your efforts will directly contribute to increasing Unit 42's market share and strengthening our brand identity as the elite security advisory team, • Cross-Functional & Partner Collaboration: Collaborate seamlessly with internal stakeholders (Field Sales, Marketing, Sales Operations, etc.) and leverage strategic regional partners to maximize growth, expand reach, and ensure flawless execution, • Strategic Forecasting & Reporting: Maintain precise account intelligence and provide accurate forecasts of business opportunities in SFDC to inform strategic decisions for sales and executive leadership Qualifications Your Experience We are seeking a highly accomplished and results-oriented professional with: • Strategic Sales Leadership: 10+ years of extensive and progressive experience in Business Development and Sales leadership roles within the cybersecurity industry, demonstrating the ability to shape and execute go-to-market strategies., • Exceptional Quota Attainment: A consistent and demonstrable track record of significantly exceeding multi-million dollar sales quotas as a Major/Large Account Manager, Regional Sales Manager, or Enterprise Seller, with a strong focus on F1000 accounts within high-growth, dynamic environments., • Deep Cybersecurity Domain Mastery: At least 10 years of experience selling complex Security solutions or services, including a profound understanding and proven success in:, • Offensive Security Services, • Incident Response Retainers, • Risk Management Services, • SOC Assessment Services, • Threat Intelligence Services, • Channel Ecosystem Acumen: A profound understanding of global channel partners and a proven ability to strategically leverage a channel-centric go-to-market approach to drive substantial growth in your assigned region., • Advanced Solution Sales Expertise: Mastery of MEDDIC (or similar rigorous sales methodologies) and Complex Solution Sales, with a demonstrated ability to architect and close intricate enterprise software and services solutions with large, sophisticated enterprises, consistently achieving 6-figure transactions and greater., • Industry & Executive Fluency: In-depth knowledge of how specific industries leverage security solutions. You possess the executive presence and communication skills to succinctly translate complex technical benefits into high-leleverage business outcomes, effectively articulating and presenting to both technical and C-suite stakeholders., • Entrepreneurial Drive & Agility: A demonstrated passion for the cybersecurity space, a proactive and entrepreneurial mindset towards scaling new, emerging technology offerings, and exceptional comfort thriving in a fast-paced, evolving environment., • Global Communication: Fluent in English, with additional regional language proficiency (e.g., Arabic, Spanish, French, German) a significant plus. This is a remote role for UK Additional Information The Team Our sales team members work hand-in-hand with large organizations worldwide to keep their digital environments protected. We educate, inspire, and empower our potential clients on their journey to enhanced security. As part of our sales team, you're empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You'll find everyone at Palo Alto Networks is committed to your success – with a collaborative spirit when it comes to solutions selling, learning, and development. You are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyber threats. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Account Manager Base Salary: £37,000 - £45,000 + Double OTE + Car Allowance Location: Flexible (UK-wide) About the Role We're looking for a driven and ambitious Account Manager to join a fast-growing technology solutions provider with a strong focus on Cybersecurity and broader IT services. This is an exciting opportunity for someone currently in an Inside Sales or Telephone Account Management position who is ready to take the next step into a more customer-facing, field-based role. You'll inherit a healthy portfolio of existing customers and be responsible for nurturing, expanding, and developing these relationships, while identifying new opportunities to drive growth across a wide range of technology offerings. Key Responsibilities • Manage and develop an existing customer base, maintaining strong and long-term relationships., • Identify upsell and cross-sell opportunities across the company's IT and Cyber portfolio., • Meet clients face-to-face regularly to build trust and understand their business needs., • Work collaboratively with internal technical teams to deliver tailored solutions., • Achieve and exceed sales targets and KPIs., • 4-5 years' experience in Inside Sales, Account Management, or IT Sales., • Proven track record of working with SME or mid-market customers., • Keen to progress into a more field-based, relationship-driven role., • Exposure to Cybersecurity solutions or a strong interest in the area., • Experience working in dynamic, fast-changing environments (eg, businesses that have gone through acquisitions or rapid growth)., • Open-minded, adaptable, and eager to learn - not limited by rigid corporate processes.

Overview Cactus Life Sciences partners with the global biopharma industry to drive innovation and elevate patient outcomes through agile, science-driven medical communications. We transform complex data into actionable insights, bridging the critical gaps between research, decision-making, and real-world healthcare impact. As a growing scientific communications agency, we are seeking a self-motivated, strategy-oriented Medical Director to add to our scientific services team. We are a remote-first organization, and we embrace an "accelerate from anywhere culture". You may be required to travel based on business requirements or for company/team events. Responsibilities • Work with clients’ Medical Affairs and Scientific Communications teams to develop and execute strategic scientific communications initiatives such as scientific communications platforms, scientific communications plans, KOL engagement plans, etc., • Work with clients’ scientific teams to develop and execute both publications and medical communication tactics, such as manuscripts, abstracts, posters, review articles, symposia decks, literature searches, gap analyses, strategic publication plans, and MSL field materials., • Take ownership of client relationship by partnering with the Account Director to build confidence in company’s service offerings; ensure compliance and consistency with client SOPs, messaging, and scientific communications objectives; and assisting with resolution of client concerns., • Work with in-house technology and creative teams to build innovative digital solutions for Medical Affairs and Scientific Communications clients., • Oversee and be accountable for quality of scientific communications tactics/deliverables developed by in-house scientific writers. Review deliverables to ensure strategic alignment and scientific accuracy and be accountable for quality of deliverables sent to the client., • Develop, manage, and track strategy and tactics in partnership with a cross-functional team of internal and client stakeholders., • Train and mentor junior writers; contribute to skill development of the writing team., • Participate in client pitches and business development meetings as the scientific lead., • MD, PhD, PharmD or similar advanced degree required., • At least 5 years of core writing experience and 3+ years of experience as a Medical Director at a pharmaceutical company or 7+ years of core writing experience and 2+ years as an Associate Medical Director., • Integrated Scientific Communications experience preferred with demonstrated experience on both medical communications and publications accounts., • Demonstrated expertise in developing and executing deliverables mentioned in the above for both investigational and mature products., • Experience across several therapy areas preferred., • Experience in writing/reviewing deliverables., • Experience with developing digital content and other deliverables to supplement traditional deliverables and communications., • Strong attention to detail and editorial skills needed., • Willingness to train and develop junior writers by doing detailed reviews of documents and training sessions., • Annual leaves, public holidays and a special day off for your birthday and work anniversary, • Statutory leaves including SSP, maternity and paternity leaves, • Comprehensive health coverage including eye tests., • Holistic wellness support with access to fitness club and sportive activites., • Financial security through life assurance and income protection Before applying, please ensure you meet the role requirements listed above and have legal authorization to work in the country where this role is advertised. The selection process for this role includes an initial recruiter screening, an interview with the hiring manager, a strategic assessment, and HR interview rounds. Equal Opportunity Our hiring practices reflect our commitment to providing equal opportunities and creating an environment where everyone can thrive, develop, and succeed. We celebrate the uniqueness of our team members and prohibit discrimination of any kind, based on race, color, religion, gender identity, sexual orientation, age, marital status, disability, or any other protected characteristic. Accelerating from Anywhere As a remote-first organization, these are essential attributes we look for in all our candidates. • Taking ownership of your work with minimal supervision, showing strong ability to organize, prioritize and deliver results independently., • Documenting work that brings everyone on the same page., • Maturity to choose between synchronous and asynchronous collaboration. At Cactus Life Sciences (cactuslifesciences.com), we believe the future of medical communications lies at the intersection of science, technology, and human connection. Headquartered in Princeton, New Jersey, with teams in Switzerland, the United Kingdom, India, and Japan, we help biopharmaceutical organizations redefine scientific exchange - leveraging AI, automation, and innovation while keeping patients at the heart of everything we do. Our expertise spans medical strategy, scientific content development, and medical education across therapeutic areas and the product lifecycle. By blending scientific rigor, agile operational models, and future-ready technologies, we partner with medical affairs teams to catalyze their transformation, adapt to a changing landscape, and drive meaningful outcomes for healthcare communities worldwide.

Elevate is seeking a Business Development Manager for a contract position to play a pivotal role in enhancing client satisfaction, supporting strategic relationship management, and ensuring the delivery of high-quality service across key accounts. This role bridges client needs with internal capabilities, driving retention and growth. Contract Length: 9 to 12 months Location: Hybrid, Birmingham Key Requirements (Must Haves): • Experience background in legal and professional services environments., • Experience working within marketing/BD and Client services, • Line management experience (this role has 2 direct reports), • Performance metrics, SLAs, and privacy regulations Desired: • Bachelor's degree or equivalent, • Experience in Project Management and/or Client Account Management, • Experience working on Diversity & Inclusion and/or Sustainability projects, • Experience working collaboratively on projects alongside different business functions Specific duties to be undertaken in the role: • Create a strategy for defining and collecting a set of standard responses to clients' Frequently Asked Questions (FAQs)., • Liaise with SMEs from across our global business services teams and our Partnership to create standard and bespoke content to respond to Client Surveys., • Lead on Client Survey responses across our global business, • Drafting all content and accessing client-specific data from our People team, or other SMEs, to accurately, consistently and persuasively respond to the client's enquiries., • Act as the primary liaison for key clients, ensuring consistent and proactive service delivery., • Collaborate with partners and BD teams to develop and execute client service plans., • Lead client onboarding, feedback collection, and relationship review processes., • Monitor service-level agreements (SLAs) and performance metrics to ensure client expectations are met or exceeded., • Coordinate cross-functional teams to deliver integrated client solutions., • Maintain accurate client data and reporting through CRM systems., • Support the development of client-facing materials and presentations. About Elevate Elevate provides consulting, technology and services to law departments and law firms across the globe. Headquartered in Los Angeles, our 1,600+ strong team of legal professionals, lawyers, consultants, project managers, and engineers operate across the United States, Europe, UK, and Asia, Hong Kong and Australia. ElevateFlex, is the flexible resourcing capability within Elevate, we define and support a new flexible career within the legal industry. We match exceptional legal professionals to the evolving needs of our Customers through the curation of a world-class, global Community of Talent, and advanced, technology-enabled search. We were recently proud to be assessed in Band 1 of Chamber’s Global Flexible Legal Resourcing category. Our Vision is a world where legal and business teams achieve incredible outcomes, together. Equitability and Inclusion are critical to ElevateFlex’s success. As The Law Company, changing the legal business landscape, we know a diverse, inclusive work culture is at the heart of attracting, retaining, and celebrating the industry’s most talented people. We empower our employees to bring their whole selves to work because we know that diversity of experience and perspective drive innovation and is simply good business. As a strong proponent of diversity, equitability, and inclusion, ElevateFlex is committed to hiring diverse candidates from all backgrounds. We invite you to apply to become part of the ElevateFlex Team – help us change the legal business landscape and make a dent in the legal universe.

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Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager Product Management - Interchange Solutions (Global Flexible Interchange Solutions) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Our Interchange Solutions team within the Commercial New Payment Flows organization is seeking to build a diverse strategic and consultative workforce of world-class product managers, problem-solvers and technologists. We are pursuing highly motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively marshal resources. We align our team to compete and differentiate based on customer intimacy, product and solution strength, and partnership orientation. The Interchange Solutions team is looking for Manager Product Management to assure our flexible interchange solutions evolve with customer needs and remain the best and most innovative in the market to ensure our customers have access to the best Mastercard solutions available. The ideal candidate has experience in B2B Travel, general B2B corporate/commercial payments and combines a strong technical and product knowledge with a passion to interact with customers and external partners, is highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. 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In addition: - Responsibility of business case development and financial projections related to ALM - Assess and drive the product enhancement roadmap based on customer and market needs - Utilize product management skills to identify growth areas with the ALM and CNPF organizations - Own the internal and external education on the technical intricacies of these solutions. • Support Mastercard partners in achieving their targets, going from addressing operational queries on live programs to providing strategic insights and consulting on new solutions, rule changes, regulatory impact and solution roll-out. • Support Business Development teams, Regional teams and Product teams in expressing the value proposition of Mastercard Virtual Card solutions (and the Wholesale Travel Program in particular) for travel agents, travel merchants and other travel industry players. • Anticipate market and customer trends by monitoring and analyzing industry data and Mastercard data. Leverage these insights and analyses to support IC Solutions, Corporate Solutions and CNPF leadership in taking business and strategy decisions. • Utilize project management excellence skills with cross functional teams (Core, Billing, Franchise …) for introduction of new products and solutions and life cycle management of existing products and programs. • Support Mastercard high profile/priority partners during requirements, implementation and operational phase with expertise and technical support. Take ownership of technical program queries and report and respond in a timely manner to customers. • Ownership of IC Solutions collateral both internal and external and the process of publishing and updating on each platform (Product and Sales Centre, Mastercard Connect, Academy on Web, Teams etc.) All About You • Deep understanding of Mastercard core products and Mastercard key processes like authorization, clearing and settlement. • Self-motivated and energetic with some experience operating within a cross functional team environment, including acquirers, issuers, and customers. • Advanced xls and ppt skills and proficient with Mastercard Information tools such as Enterprise Reporting, MyMPA and Power BI. • Strong analytical skills and the ability to identify issues before they develop into problems and to proactively resolve issues directly or through escalation to appropriate partners/stakeholders. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.