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Account team leader jobs in United Kingdom

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  • Financial Controller
    Financial Controller
    16 hours ago
    £70000 yearly
    Full-time
    Bankside, Southwark

    Finance Controller Inspired by Finance Director Supported by Junior Management Accountant Payables Supervisor We curate beautiful spaces with vibrant atmospheres for great times. Lead the way in driving financial excellence for our dynamic and fast-growing hospitality group. We are seeking a highly driven Finance Controller to take ownership of our finance function and support Incipio Group through its next growth stage. You will be an experienced, innovative and impactful leader who embodies excellence in financial oversight with experience in a multisite hospitality business that has been through a period of growth. You bring a dedicated commitment to ensuring financial integrity compliance, optimising performance and championing our organisation's financial pathway with enthusiasm. You willingly and proactively engage with Incipio's unique culture, championing our people and your own team to foster a culture of accountability and collaboration. You will work closely alongside our Finance Director, supporting the wider Finance Team, to implement and deliver Incipio's financial strategy, ensuring alignment with our overarching business objectives. We expect you to: Oversee the month end process to ensure robust PL and Balance Sheet figures are delivered by working day four. Be skilled in cashflow forecasting, audit processes, and financial controls. Lead annual budgeting and rolling forecast processes across multiple sites. Reviewing and completing monthly PL reports, conducting monthly Balance Sheet reviews, and reporting to key stakeholders. Lead the transactional team and oversee/review sales ledger, purchase ledger, cash posting and general ledger entries. Inspire and cultivate a high-achieving finance team, promoting a culture of responsibility and teamwork. Business partner with our Operations Managers, Venue Managers,Head Chefs and Heads of Departments to support with any enquiries or ad-hoc reporting. Provide support to the People Payroll Manager with payroll and month-end reconciliations. Owning and implementing all financial processes, systems, controls and procedures and ensuring they are operating effectively. Lead the year-end audit process and overseeing the preparation of year-end statutory accounts to ensure they are delivered in a timely manner. Manage all statutory and tax requirements including VAT and corporation tax. Who You'll Be: ACA/ACCA fully qualified with 2 years of experience in a multi-site hospitality business. Strong understanding of Hospitality KPIs: labour %, GP, sales mix, and site-level profitability. A strong and clear communicator. A leader, who can mentor and develop a high-performing finance team. Proven experience managing multiple PL's, ideally within the hospitality industry. Resilient, with the ability to adapt, working dynamically with an understanding that project timelines can change. Comfortable managing projects and multiple stakeholders across the business. A solutions-based problem solver. Meticulous, capable of multitasking, and proficient in managing multiple projects simultaneously with exceptional attention to detail. Strategic; identifying and pursuing opportunities to maximise the business's commercial potential. Fun! Capable of integrating seamlessly into Incipio's culture. Benefits \& Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Inclusvity at Incipio We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • Sous Chef
    Sous Chef
    5 days ago
    Full-time
    London

    Reports to: Head Chef (Shankar Gurumurthy) Department: Operations Location: Wood Green, London N22 Schedule: Tuesday to Saturday (full-time) Type: Permanent About Eat Píng Eat Píng is a fast-growing, London-based meal subscription business delivering balanced and nutritious Asian food at scale. We combine authentic flavours with healthier ingredient substitutions and no trade-off between taste and health. We’ve scaled from zero to over 5,500 meals per week within our first year and are building the operational foundations to triple that. This is not a live-service kitchen. We are a food production operation built with systematic, military-grade operational discipline. Every dish follows a standardised recipe bible and plating bible, batch cooked and blast chilled to exacting food safety standards. The Role We’re hiring a Sous Chef to work alongside our Head Chef and be a hands-on leader in the kitchen. You’ll play a central role in production execution, quality assurance, team supervision, and food safety compliance as we scale. This is a role for someone who thrives in a high-intensity, process-driven environment and takes personal ownership of output quality. Key Responsibilities Production & Execution • Lead and execute batch cooking across a weekly production cycle: sauce prep (Tuesday), main prep (Wednesday), production (Thursday), portioning and sealing (Friday–Saturday), • Operate and oversee use of commercial kitchen equipment including Rational Bratt Pans, convection ovens, blast chillers, Robocoupes, and heat sealers, • Ensure all food is blast chilled to below 2°C within protocol timeframes and correctly stored in cold rooms, • Prepare dishes to exact specifications set out in the recipe consistency is a non-negotiable, • Conduct taste tests on every production batch and escalate quality concerns to the Head Chef for sign-off, • Uphold a zero-tolerance food safety culture; ensure all team members are HS2 certified and wearing full PPE (hair nets, gloves, white overalls, safety shoes) at all times, • Supervise and direct kitchen assistants and picker/packers during production and portioning shifts, • Act as second-in-command to the Head Chef; take full ownership of the kitchen in their absence, • Train new team members on SOPs, equipment handling, food safety procedures, and production workflows Essential • Proven experience as a Sous Chef or Senior CDP in a high-volume food production or commercial kitchen environment, • Strong knowledge of batch cooking techniques, blast chilling protocols, and cold chain management, • Level 2 Food Safety & Hygiene certification (HS2) — or willingness to obtain before start date, • Demonstrable understanding of HACCP principles and food safety record-keeping, • Experience operating commercial kitchen equipment (Bratt pans, convection ovens, blast chillers, Robocoupes), • Ability to lead a team under pressure while maintaining quality and safety standards, • Comfortable working in a fast-paced, scaling startup environment with high expectations for output and discipline, • Right to work in the UK Desirable • Experience with Asian cuisine — particularly South East Asian, Chinese, Korean, or Japanese cooking techniques and flavour profiles, • Background in meal prep, subscription food, or FMCG food production, • Level 3 Food Safety & Hygiene certification, • Experience with recipe scaling and cost-aware production planning Our Culture Eat Píng operates by four core standards. These aren’t aspirational — they’re how we work every day: • Aggressive Intensity — We are here to win. We expect high performers who consistently bring their A-game., • Ruthless Efficiency — Every effort must drive meaningful results. We focus on what matters most and execute relentlessly., • Cross Collaboration — No role operates in isolation. Kitchen, operations, growth, and tech work together with shared responsibility., • Creative Discipline — Punctuality, professionalism, and respect are mandatory. At the same time, if you believe a process can be improved, we want to hear it.

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  • General Manager
    General Manager
    6 days ago
    Full-time
    London

    GENERAL MANAGER – LONDONThe General Manager is accountable for the overall commercial, financial, and operational aspects of the Locke Hotel. This role requires a strategic leader with strong revenue management expertise, commercial acumen, and a proven track record in driving financial performance. The GM will work closely with the Revenue, Sales, and Operations teams to maximize profitability, enhance guest experience, and maintain brand standards while ensuring operational efficiencies. THE STAGE IS SETThe stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. THE WORK IN YOUR HANDSCommercial & Revenue Leadership • Own and drive the commercial strategy across both properties, focusing on revenue growth, ADR, occupancy optimisation and Food and Beverage., • Work closely with the Revenue Management Team to develop and execute dynamic pricing strategies and optimize distribution channels., • Lead sales and marketing efforts, ensuring strong B2B and corporate partnerships in the London market., • Ensure seamless daily operations, balancing efficiency with high service standards., • Lead and mentor department heads (F&B, Sales, Housekeeping) to drive a strong service culture and maintain brand reputation., • Oversee guest satisfaction metrics (NPS, online reviews, feedback), continuously improving service delivery., • Own the overall Food & Beverage strategy across both properties, ensuring strong commercial performance, brand alignment, and guest satisfaction., • Drive F&B revenue growth through menu engineering, pricing strategy, promotions, and innovative concepts tailored to the London market., • Maintain full accountability for F&B P&L performance, including revenue, margins, labour costs, and controllables., • Work closely with F&B leaders to optimise operational efficiency, service delivery, and cost control without compromising quality., • Full responsibility for the P&L of both properties, ensuring financial targets are met or exceeded., • Drive cost efficiency across all departments while maintaining quality and service standards., • Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities., • Inspire, coach, and develop a high-performing leadership team across both properties., • Champion a culture of accountability, empowerment, and continuous improvement., • Lead workforce planning, ensuring the right talent, structure, and succession planning are in place., • Act as the primary point of contact for ownership groups, ensuring transparency and trust., • Deliver clear, data-driven reports on performance, strategy, and key initiatives., • Collaborate with corporate teams in Revenue, Marketing, Finance, and HR to align property goals with broader business objectives., • THE FIRE YOU CARRYA bachelor’s degree in Hospitality Management, Business Administration, or a related field, • 10+ years of leadership experience in premium hospitality, serviced apartments, or luxury residences., • Proven track record in commercial strategy, revenue management, and P&L ownership for large-scale operations., • Strong experience in managing multiple properties or large, complex hospitality assets., • Deep understanding of London’s corporate and leisure market., • Strong financial acumen, with experience in budgeting, forecasting, and cost control., • Excellent leadership and people management skills, with a proven track record of developing high-performing teams., • Advanced knowledge of revenue management strategies and dynamic pricing models., • Strong analytical, decision-making, and problem-solving abilities., • Excellent stakeholder management, with the ability to build relationships with owners, investors, and corporate teams., • Ability to drive operational efficiency while maintaining high guest satisfaction levels., • Strong communication and negotiation skills.

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  • General Manager
    General Manager
    7 days ago
    £40000–£45000 yearly
    Full-time
    London

    General Manager – PYRÁ Location: Queen’s Park, London Role Type: Full-time, senior leadership position Role Overview The General Manager is the operational and cultural lead of PYRÁ, responsible for delivering exceptional guest experiences, driving commercial performance and ensuring smooth day-to-day operations across the restaurant, bar, private dining and events. This role requires a hands-on, people-first leader with strong commercial awareness, capable of running a high-energy hospitality venue while protecting brand standards, profitability and team morale. Key Responsibilities: Operations & Service Excellence Oversee all front-of-house and venue operations, ensuring consistently high service standards. Lead daily service across lunch, dinner, brunch, events and private hire. Act as the senior point of contact on-site for guests, suppliers and partners. Ensure compliance with all health & safety, licensing, food safety and legal requirements. Maintain venue presentation, ambience, music levels and guest flow in line with PYRÁ’s brand. Team Leadership: Recruit, train, manage and retain a high-performing FOH and management team. Set clear expectations, rotas and performance standards. Lead by example on the floor during service. Conduct regular team briefings, reviews and development sessions. Build a positive, accountable and motivated team culture. Financial & Commercial Management Own weekly and monthly P&L performance with the owner. Manage labour costs, GP targets, stock control, and wastage. Maximise revenue through covers, events, upselling and smart scheduling. Oversee till accuracy and financial controls. Contribute to pricing strategy and menu engineering alongside the Head chef and owner. Events & Private Hire Oversee the planning and delivery of private events, weddings, brand activations and parties. Work closely with the events team to ensure flawless execution on the day. Act as senior host for key events when required. Ensure events align with brand positioning and profitability targets. Brand, Guest Experience & Reputation: Protect and elevate the PYRÁ brand across service, tone and guest interaction. Handle guest feedback, complaints and reviews professionally and proactively. Drive repeat business, community engagement, and local reputation. Support marketing initiatives, launches and experiential events. Systems & Processes Implement and maintain clear SOPs across FOH and operations. Improve efficiency through systems, scheduling and process optimisation. Liaise with suppliers and contractors. Support the owner with reporting, forecasting and strategic planning. Key Skills & Experience Proven experience as a General Manager or senior hospitality manager. Strong background in premium casual dining, events-led venues or destination restaurants. Commercially astute with solid P&L understanding. Confident leader with excellent people management skills. Strong knowledge of wine. Calm under pressure, organised and solutions-focused. Excellent communication and guest-facing presence. Passion for food, wine, music and hospitality experiences.

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  • Chef
    Chef
    8 days ago
    £14–£15 hourly
    Full-time
    London

    Pay: £14.00 - £16.00 per hour Job description: Head Chef – Toast Stores, Springfield Park, SW17 About Toast Stores Toast Stores isn't just another cafe – it's a community hub in the heart of Springfield Park. Founded by two Shannon College graduates, Toast Stores is about more than food and coffee. It's about connection, kindness, and creating daily moments of joy for our guests. We're on an exciting journey of growth and evolution – and we're looking for an ambitious Sous Chef ready to step up as our Head Chef and become a true partner in building something special. What You'll Be Doing Kitchen Leadership & Team Management Lead and inspire the back-of-house (BOH) team with hands-on leadership Work hand-in-hand with our Cafe & Restaurant Manager to ensure BOH and FOH are a well-oiled machine, aligned and communicating effectively Recruit, train, schedule, and develop kitchen staff to reach their potential Build an amazing team culture rooted in accountability, excellence, and genuine passion for food Provide regular feedback, coaching, and support to help your team grow Menu Development & Food Quality Create, develop, and execute seasonal menus that reflect Toast Stores' community-focused ethos Design and deliver exciting supper club experiences that showcase your creativity Maintain consistently high food quality and presentation standards Collaborate with the Cafe Manager and founders on menu planning and new offerings Source quality ingredients and build strong supplier relationships Financial Management & Cost Control Keep a close eye on all kitchen costings – food costs, wastage, and margins Manage budgets with a keen financial awareness and commercial mindset Monitor and control portion sizes, stock levels, and kitchen profitability Work with the founders on financial planning and cost optimization Analyse kitchen performance and identify opportunities to improve efficiency and margins Operational Excellence Oversee all kitchen operations, from prep to service Ensure strict compliance with food safety, health, and hygiene regulations Manage stock levels, ordering, and inventory control Maintain kitchen equipment and ensure a safe, clean working environment Work with the Cafe Manager to align kitchen output with FOH service flow Business Growth & Development Work closely with the founders as a true partner in growing Toast Stores Drive innovation through seasonal specials, events, and supper clubs Help shape Toast Stores' culinary vision and future direction Build and develop an amazing kitchen team as we expand What We're Looking For Essential Experience & Skills Proven experience as a Sous Chef in a busy cafe, restaurant, or hospitality environment Ready to take the next step into a Head Chef role with genuine partnership potential Strong financial experience managing kitchen budgets, costings, and P&L Demonstrated ability to control costs, reduce wastage, and maintain healthy margins All relevant food safety qualifications (Level 3 Food Safety & Hygiene minimum) HACCP knowledge and experience implementing food safety systems Allergen awareness training and confidence managing allergen protocols Demonstrated ability to lead and motivate a kitchen team Strong menu development skills with creativity and commercial awareness Confident with stock management, ordering, and supplier negotiations Hands-on leadership style – willing to work alongside your team during service The Toast Stores Personality Genuinely passionate about food – you live and breathe it Looking for a true partnership opportunity, not just another job Excited about building an amazing team and growing with us A leader who leads with empathy, respect, and positivity Flexible and adaptable, thriving in a fast-paced, evolving environment High personal standards – from food quality to kitchen cleanliness Community-minded and excited about building something meaningful Creative flair with the ability to deliver exceptional supper club experiences Practical Requirements Must have the right to work in the UK (valid UK work visa or citizenship) Please consider your commute time to Springfield Park, SW17 – reliability and punctuality are essential for this role Availability to work flexible hours, including weekends and evenings (especially for supper clubs) Physical ability to work in a high-volume kitchen environment Excellent communication and ability to work collaboratively with the FOH team What We Offer Competitive salary, based on experience A genuine partnership opportunity – grow with us as we expand Direct collaboration with the founders on every aspect of the business The chance to build and shape an amazing kitchen team from the ground up Creative freedom to develop menus and supper club concepts Beautiful working environment in Springfield Park Genuine family atmosphere where your vision and voice truly matter The opportunity to make Toast Stores' kitchen your own Ready to Join Us? If you're an ambitious Sous Chef who lives and breathes food, understands the numbers, and is ready to become a true partner in building something special, we'd love to hear from you. This isn't just a job – it's a chance to grow with Toast Stores, work hand-in-hand with the founders, and create an amazing team and culinary experience together. Toast Stores is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. Job Type: Full-time Work Location: In person

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  • 5 Star Hotel Security Officer
    5 Star Hotel Security Officer
    13 days ago
    £14.32 hourly
    Full-time
    London

    Job Title: 5 Star Hotel Security Officer Hours: We are seeking 2 x officers (1 x Day & 1 x Night) 8:00-20:00 4 on 4 off 20:00-08:00 4 on 4 off Location: Central London Reports To: Security Team Leader/ Security Manager/ Head of Security / Account Manager. Pay Rate: £14.32 p/h Role Summary: The position requires officers to have exceptional customer service skills, be able to work in a team, conduct patrols, respond to emergencies and have excellent communication skills and be well presented at all times. The purpose of the role is the safety and security of people, property and assets. Being positive, great customer service and effective communication skills are crucial when interacting with the customer, the public and emergency services. The need to be visible, professionally presented and responsive supports the success of the security function. Customers rely on security to identify risks that threaten their business and reputation and take the appropriate action. There is requirement to engage with continuous training, as policy, procedures and technology evolves in the security environment. Responsibilities • Wear the correct uniform, PPE, SIA Badge and always be presented clean and smart., • Demonstrate excellent customer service and engage with every person positively., • Carry out all duties in accordance with the Assignment Instructions and Risk Assessment., • Follow relevant customer policy and procedures., • Utilise access controls systems and ensure the integrity of building perimeter security., • Utilise CCTV, systems and alarms to monitor and detect risk and suspicious activity., • Deter crime and anti-social behavior through awareness of behavior and intelligence., • Carry our relevant testing of security and safety systems., • Perform internal and external patrols as required., • Report incidents in an accurate and timely manner, follow the correct escalation model., • Collaborate with the Emergency Services, including detection and protection of evidence., • Support the customers brand and culture and follow any reasonable requests. Person Specification • SIA Licence for specific site (Door Supervision), • Previous security experience within a 5 star hotel, • Conscientious, alert and a strong attention to detail., • Adapts to changing priorities and is flexible and collaborative., • Punctual, reliable, committed, demonstrating respect for colleagues., • Highest standards of integrity, maintains confidentiality when handling sensitive information., • Effective communication skills, both verbal and written., • Responds well to positive change and innovation.

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  • Cafe Manager
    Cafe Manager
    28 days ago
    £14–£15 hourly
    Full-time
    London

    Daytime Café Manager — Alma Barnes Alma is a wellness-oriented café brand with a growing footprint across London. We're looking for an experienced Café Manager to lead our Barnes location — a busy, community-loved spot known for great coffee, fresh food, and a genuinely warm atmosphere. This is a role for someone who takes pride in running a tight operation, develops their team, and holds the standard without being told to. What you'll be doing • Managing the full day-to-day operation of the café, including opening and closing, • Leading and developing a team of 7, • Maintaining service and quality standards across coffee, smoothies, and breakfast, • Handling staff scheduling, coordination, and performance, • Keeping on top of stock, waste, and supplier deliveries, • Reporting to the Operations Director and contributing to broader brand decisions What we're looking for: • 1–2 years in a café or hospitality management role, • A leader who sets the tone — calm under pressure, consistent, and accountable, • Strong operational instincts: you notice what's slipping before it becomes a problem, • Genuine warmth with customers and a commitment to building a loyal regular base, • Experience with staff scheduling and stock control What we offer • Starting salary of £14–£15 per hour depending on experience, plus TRONC, • Daytime hours only — no evenings, • Enrolment into the company pension scheme after 3 months, • Staff food during every shift, • Unlimited hot drinks, • A stable, growing brand with real opportunity to progress as Alma expands Great cafés don't run themselves. If you're the one who makes it happen, we want to hear from you.

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  • Junior Projects Assistant
    Junior Projects Assistant
    2 months ago
    £18000–£25000 yearly
    Full-time
    London

    Job description We are looking for a highly motivated and organised individual to join our team as Junior Projects Assistant. Candidates must have excellent numeracy skills, strong communication abilities, and a positive, proactive attitude. Our Company Inside Out Contracts Ltd are recognised as one of the UK’s market leaders for commercial furniture, with a friendly and dynamic team based at our head office & showroom in Greenwich, London SE8. We specialise in supplying contemporary furniture and bespoke design service globally to the leisure market and work with some of worlds the biggest and most exciting brands, particularly restaurants, hotels, airports, cruise liners & nightclubs. Some of our recent work includes: The Mondrian, F1 Experience, Ascot Racecourse, Hilton Hotels, Wimbledon, KOKO, The Shard, The Royal Albert Hall, Virgin Trains & Hotels, Marriot Hotels, VIP airport lounges, Curzon Cinemas, AMEX VIP Lounge at the O2, Krispy Kreme & Gails Bakeries UK roll out. Inside Out has ambitious international growth plans, with our newly opened New York office and a European office in Berlin supporting our European business. We are also proud winners of the King’s Award for Enterprise in International Trade 2025, recognising our global reach and contribution to UK exports. Job Specification We are looking for a highly organised and ambitious individual to work as Junior Projects Assistant. Candidates must have a good attitude, excellent numeracy skills, polite phone manner, IT skills and strong attention to detail. This is a fantastic opportunity to work in a fast-paced environment directly with our Key Account Manager and be part of the growing team at Inside Out Contracts, one of the best commercial furniture specialists in the UK. Interest in interiors and/or design is helpful. Job General Duties: • Respond promptly to new enquiries, • Calculating costs accurately, • Generating quotes on our CRM, • Liaising with clients and suppliers, • Administrative duties – including ordering samples, • Ensuring that paperwork is prepared for the sales team, • Keeping the CRM updated – including client details and live projects, • New business research Skills/Experience required • Excellent organisational skills and attention to detail, • Excellent Numeracy skills, • Good communication skills – spoken & written, • IT skills with good knowledge of MS Office Suite – Word, Excel & Outlook, • Experience with CRM useful, • Ability to multitask and ability to prioritise tasks and work under pressure, • Positive, can-do attitude, • Initiative and the ability to ‘make things happen’., • Punctual, reliable and adaptable. Start Date September March/April 2026 WHAT WE OFFER • Salary of £18k to £25k depending on experience, • Great prospects in a fast-growing company, • Working hours 9AM-5:30PM Monday - Friday with 1 hour lunch break., • Friendly team with an office dog, • Team nights out when company hits target Please note: This is a full-time, office-based position located above our modern furniture showroom in the heart of Greenwich, London (SE8). Remote or hybrid working is not available for this role. Due to the high number of applications we receive, if you have not heard from us by February 27th you have been unsuccessful on this occasion.

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