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Account team leader jobs in United Kingdom

  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    3 hours ago
    £40000–£50000 yearly
    Full-time
    London

    Job Description Founded by hospitality entrepreneurs Alina and Dima, with the menu led by Chef Jorge Paredes, Milk Burger is a new neighbourhood restaurant in the heart of Notting Hill. We're all about exceptional ingredients, great burgers, great champagne, and genuinely warm hospitality. Quality is at the heart of everything we do, but we like to keep things welcoming and fun. We're looking for an Assistant General Manager who's a natural leader, genuinely loves being on the floor and understands what makes a great restaurant tick. Ideally, you'll come from a high-quality, high-volume casual dining background, where great service, attention to detail and a relaxed atmosphere go hand in hand. Reporting directly to the owners, you'll play a key role in shaping the restaurant's culture, developing the team and delivering consistently brilliant service. We're looking for someone who leads with warmth and confidence, takes ownership and is happiest right in the middle of a busy service. As a new neighbourhood restaurant, building genuine relationships with our guests and becoming part of the local community is incredibly important to us. We want someone who shares that mindset, remembers the regulars and makes every guest feel at home. Responsibilities • Lead from the floor — be present, hands-on and set the standard for great hospitality during every service, • Work closely with the owners to oversee daily operations, taking ownership of service, standards and team performance, • Recruit, train and develop a confident, knowledgeable and motivated FOH team, • Create a positive team culture built on kindness, teamwork and accountability, • Build genuine relationships with guests, develop a loyal regular clientele and help establish Milk Burger within the local community, • Drive revenue through great service, guest engagement, events and local initiatives, • Manage rotas, labour costs, stock control and other operational expenses, • Work closely with the Head Chef and bar team to ensure smooth communication and consistently high standards, • Maintain excellent standards of cleanliness, organisation and presentation throughout the restaurant, • Handle guest feedback with confidence, warmth and professionalism, • Spot opportunities to improve the guest experience, team performance and daily operations — and make them happen Job Requirements • A positive, approachable personality with a sense of humour and a strong work ethic, • Proven experience as an Assistant General Manager, ideally within a premium casual dining or high-volume, quality-focused restaurant, • A strong understanding of restaurant operations, including financial performance, cost control and staffing, • Excellent organisational skills, with the ability to prioritise, make decisions and manage competing demands, • Confident communicating with different teams and handling challenging situations professionally, • Comfortable using restaurant POS systems and scheduling tools, • A genuine interest in food, wine and the details that make hospitality special, • Calm under pressure, adaptable and solutions-focused, • Ambitious, curious and excited to grow alongside an independent restaurant We're a young, independent restaurant with big ambitions. This is an opportunity to take real ownership, bring your own personality and ideas to the floor, and help build something special in the heart of Notting Hill. Job Location 50 Westbourne Grove London W2 5SH

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  • General Manager
    General Manager
    13 hours ago
    £37000–£39000 yearly
    Full-time
    London

    Job Ref: COL1285 Branch: Southwark Park Pavilion Cafe Location: Southwark Park Pavilion Cafe, London (South East) Salary/Benefits: £38,000 Per Annum Contract type: Permanent Hours: Full Time Hours per week: 48 Posted date: 26/10/2026 Closing date: 10/11/2026 General Manager - Lead, drive & inspire remarkable, passionate teams, creating exceptional cafe experiences - No late nights! Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality. We're on the lookout for a dynamic and passionate General Manager to take the lead, inject personality into the café, build a high-energy team, and deliver an unforgettable customer experience. If you're a natural leader with a zest for hospitality, this is your chance to make your mark in a fast-paced, people-first environment. What You'll Be Doing: • Leading from the front – setting the tone for a vibrant and welcoming café atmosphere., • Bringing energy – managing operations efficiently and proactively., • Building & mentoring your team – developing skills, training baristas, and ensuring a seamless customer experience., • Making coffee with heart – our single-origin coffee is at the core of what we do., • Managing daily operations – overseeing stock, deliveries, and accounting with precision (experience with Fourth systems is a plus!)., • Ensuring excellence in hygiene & safety – familiarity with Food Alerts - Alert 65 programme desirable., • Collaborating with the Head Chef – to drive the café's success. What We're Looking For: • A charismatic and hands-on leader – with previous café or hospitality management experience., • A customer-obsessed leader – who thrives in a fast-paced, high-volume, • A hands-on team player – leading by example and always up for a challenge., • A problem-solver who brings fresh ideas and takes ownership of their café., • A flexible & adaptable mindset – weekends and bank holidays are our busiest times but no evenings... ever!, • Ideally a barista-trained professional with a passion for exceptional coffee (bonus if you know La Marzocco inside out!). Why Join Colicci? • Competitive salary plus performance bonus - proud to be a Living Wage employer, • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* Ready to Lead Something Special? We'd love to hear from you. Our third Cafe space in the London Borough of Southwark, Pavilion Cafe benefits from vistas over the "Oval" green space and towards the Lake. Designed by award-winning architects Bell Phillips, the crisp curves of the building follow the paths of the park, lake edge and mature trees. Enjoy our signature specialty coffee blends, our seasonal all-day hot food menu and our irresistible Sourdough pizzas fresh from the oven for all the family to enjoy.

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  • Junior Relationship Manager
    Junior Relationship Manager
    4 days ago
    Part-time
    London

    The Company: At Samson Consultants, we believe in unlocking potential and building future leaders within the property industry. We are a dynamic property consultancy with a proven track record of delivering high-quality professional services across commercial and residential sectors. We are expanding our reach and looking for ambitious, commercially minded individuals to join us as Junior Relationship Managers. This is not just a standard sales or account management job, it is a structured, fast-track pathway designed to help you build a reputation, gain hands-on industry mentorship, achieve RICS Chartered status, and ultimately step up to own and manage your own branch. *The Role:* As a Junior Relationship Manager, you will be responsible for developing, maintaining, and expanding customer pipelines while receiving one-on-one training from senior leaders. Whether you are an ambitious estate agent looking for your next step, a graduate wanting a clear career trajectory, or a high-performing professional with strong people skills, this role provides the platform to launch a lucrative, long-term property career. Key Responsibilities • Relationship Management: Proactively identify, engage, and build trusted relationships with estate agents, solicitors, accountants, landlords, and property developers., • Pipeline Building: Manage the incoming and outgoing lead pipeline, converting enquiries into active instructions across survey, valuation, and consultancy services., • Hands-On Learning: Work directly alongside experienced partners to learn the end-to-end technical and commercial aspects of property surveying., • RICS Accreditation: Actively participate in structured professional development to progress towards RICS Chartered Surveyor accreditation. Candidate Profile & Requirements • Ambition & Drive: Highly self-motivated with a strong desire to progress into leadership and branch ownership., • Exceptional Communication: Outstanding spoken and written English with the ability to network confidently with key decision-makers., • Commercial Acumen: Ability to spot business opportunities, build rapport quickly, and negotiate effectively. What We Offer • RICS Chartered Pathway: Full practical and financial support to help you achieve RICS Chartered status., • Direct Mentorship: Learn directly from seasoned industry experts with a focus on hands-on training., • Clear Career Trajectory: A defined, meritocratic pathway leading to Partnership and owning your own branch., • Competitive Package: Uncapped performance incentives., • Collaborative Culture: A supportive team environment where merit, dedication, and results are recognised and rewarded. Earnings & Pay Structure: • Commission Structure: We will start you on an uncapped commission only structure, with a chance to earn a salary after 1 month, if KPIs are hit., • Career Progression: Clear pathway toward salary, agreed KPIs, RICS Chartered status, and Partnership. Benefits: • Profit sharing Application question(s): • Aged 18 or over?, • Are you able to work in our office in Stratford, East London? Language: • English (required) Work authorisation: • United Kingdom (required) Work Location: Hybrid remote in London E15 2TF

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  • General Manager
    General Manager
    5 days ago
    £36000 yearly
    Full-time
    London

    We're growing, and we'd love you to grow with us! Exciting things are happening at Elevate Wellness! As we continue to expand and bring our wellness experience to new locations across London, we're looking for passionate, ambitious and inspiring General Managers to join us on this journey. This is a fantastic opportunity to become part of a growing brand, make a real impact and play an important role in shaping our future. We're looking for leaders who love hospitality, genuinely care about people and know how to run a successful business. People who bring energy, take ownership, inspire their teams and are excited to grow alongside us. About Elevate Wellness At Elevate Wellness, we're passionate about making wellness part of everyday life through great products, exceptional customer experiences and a positive, energetic environment. As we continue to grow, we're looking for an experienced, passionate and commercially driven General Manager to lead one of our London locations. We're looking for someone who loves hospitality, genuinely cares about people and knows how to run a successful business. Someone who can inspire a team, deliver outstanding standards and take real ownership of their store's performance. The Role As General Manager, you'll take full ownership of your store's day-to-day operations, commercial performance, people development and customer experience. This is much more than managing shifts. You'll be leading your own business within Elevate, building a high-performing team, understanding your numbers and continuously looking for ways to improve. You'll work closely with our Operations Manager and wider team to deliver strong results while bringing the Elevate brand and values to life. What You'll Be Doing People & Leadership • Lead, motivate and develop a high-performing, engaged team., • Create a positive, supportive and accountable working environment., • Take ownership of recruitment, onboarding, training and team development., • Coach your management team and build future leaders., • Manage performance, attendance and employee development., • Build a culture where people feel valued, supported and proud of their work. Commercial Performance • Take full ownership of your store's financial performance., • Deliver sales, labour, COGS and profitability targets., • Understand your KPIs and use them to make informed business decisions., • Manage rotas effectively, balancing productivity with great customer service., • Control stock, ordering, waste and operational costs., • Identify opportunities to grow sales and improve profitability. Operational Excellence • Ensure the store runs smoothly, efficiently and consistently every day., • Maintain exceptional product quality, presentation and service standards., • Take ownership of food safety, health & safety and compliance., • Ensure company procedures and operational standards are consistently followed., • Oversee stock management, equipment maintenance and operational systems., • Successfully implement new product launches, promotions and business initiatives. Customer Experience • Create an exceptional experience for every customer., • Lead by example, delivering friendly, knowledgeable and efficient service., • Coach your team to deliver consistently high standards., • Use customer feedback to continuously improve the experience., • Build strong relationships with customers and the local community. What We're Looking For We're looking for a confident, hands-on leader who combines strong people skills with commercial awareness. You'll ideally bring: • Previous experience as a General Manager or in a similar leadership role within hospitality, food-to-go, coffee or fast-casual dining., • Strong understanding of financials, labour costs, stock control and profitability., • Proven experience leading, coaching and developing successful teams., • Excellent organisational and problem-solving skills., • Strong knowledge of food safety and operational compliance., • Confidence working with KPIs, budgets and performance targets., • A proactive, solutions-focused approach and genuine sense of ownership., • Passion for delivering exceptional customer experiences. Most importantly, we're looking for someone with the right attitude, energy and leadership mindset. What Makes a Great Elevate General Manager? You take ownership rather than waiting for direction. You know your numbers and understand what drives performance. You lead by example and bring out the best in your people. You care about the little details that make a big difference. You enjoy improving processes, solving problems and making things better. And you understand that a successful business starts with a great team. Why Join Elevate? • Be part of an exciting, growing wellness brand., • Take real ownership of your store and its performance., • Work in a people-focused, supportive and ambitious environment., • Have the opportunity to influence how we operate and grow., • Develop your leadership skills and progress as the business expands., • Work closely with an engaged leadership team that values ideas, initiative and continuous improvement. Ready to Elevate Your Career? If you're a passionate hospitality leader who loves developing people, delivering results and creating exceptional customer experiences, we'd love to hear from you.

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  • Restaurant Floor Manager
    Restaurant Floor Manager
    7 days ago
    £40000 yearly
    Full-time
    London

    Oita, Japanese Restaurant is recruiting experienced and professional Restaurant Floor Manager for to assists in coordinating all Front of House operations.We currently don’t have a floor manager in place, and the operation needs someone who can step in, take full control, and bring structure, direction, and accountability. We’re looking for a strong leader - someone with a clear vision, strong character, and the ability to set and enforce standards from day one.You must know exactly why you’re joining: to fix, improve, and lead. You will have full support from senior management, but this role requires someone confident, hands-on, and committed to delivering real change. Main Responsibilities: • Identify and improve underperforming areas to elevate the restaurant to the next level as we’re focused on growth, • Oversee and supervise all Front of House operations with a hands-on leadership approach, • Carry out key administrative functions, including basic HR tasks, payroll coordination, and managing delivery platforms, • Lead recruitment, hiring, and onboarding of new team members, • Maintain accurate operational logs and monitor financial performance closely, • Manage stock control, ordering, and supplier coordination, • Ensure the venue consistently meets all health and safety compliance standards, • Respond to guest feedback and complaints promptly and professionally, • Motivate, support, and guide the team to maintain consistently high service standards, • Assist in organising and delivering occasional events held at the venue, such as private parties or celebrations Ideal Candidate Will Have: • At least 2 years' experience in a similar hospitality management role, • One or more references from previous employers, • Strong character with an open mind, clear vision, and business focus - you understand your role is to lead, perform, and drive results, • A hands-on approach with attention to detail and problem-solving abilities, • Strong organisational skills and the ability to handle multiple priorities, • Strict but fair leadership style - respectful, consistent, and confident, • Excellent communicator with the ability to clearly pass on expectations and motivate the team, • Flexibility to work evenings, weekends, and peak periods, • Good working knowledge of Microsoft Office (Word and Excel) What We Offer: • Competitive package: £35,000 salary + £5,00 service charge (48 hours/week) - for the right person who delivers results and drives progress, there’s clear opportunity to grow with us. When the operation thrives, so do you., • Internal growth and promotion opportunities., • A positive and inclusive team culture., • Staff discounts on food and drinks., • Ongoing support and training to grow your career.

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  • Client Associate
    Client Associate
    1 month ago
    £27000 yearly
    Full-time
    London

    Client Associate (Graduate Recruitment Consultant) | Central London, UK | Full-time, Permanent HLX Life Sciences is a global life sciences recruitment company, founded in January 2024 with a mission to address the global shortage of skilled talent in the sector. With over 100 years of combined life sciences recruitment experience and an advisory board of scientific industry experts, we partner with clients across Pharma, Biotech, TechBio, CROs and CDMOs. Backed by life sciences investors, we work with some of the most innovative biotech companies and leading life sciences VCs to support company growth and portfolio expansion. Since launching, we've rapidly grown to a team of 50 globally, with offices in London, Basel and Boston, and further international expansion on the horizon. THE OPPORTUNITY We're looking for ambitious, driven graduates to join our growing Central London team as Graduate Recruitment Consultants on a full-time, permanent basis (5 days on-site). No previous recruitment experience is required. We're looking for individuals with the right mindset, ambition and willingness to learn. This is an opportunity to kick-start your career in one of the most lucrative recruitment markets, working with innovative companies across the global life sciences industry. You'll be trained to become a 360 Recruitment Consultant, learning everything from business development and building relationships with senior industry leaders to identifying and placing highly skilled professionals. From day one, you'll work alongside experienced consultants, including £1M+ annual billers, gaining hands-on mentorship, structured training and exposure to what it takes to build a successful recruitment desk. For graduates who are commercially minded, competitive and motivated by financial success, HLX offers a platform to accelerate your career, with uncapped earning potential and genuine opportunities for progression. WHAT WE'RE LOOKING FOR • Minimum 2:1 degree from a recognised university, ideally with a strong academic background, • Ambitious and financially motivated, with a genuine desire to build a successful, high-earning career, • Competitive and resilient, with the determination to succeed in a fast-paced, target-driven environment, • Entrepreneurial mindset, with the confidence and drive to take ownership of your own success, • Strong communication and interpersonal skills, with the ability to build relationships and engage confidently with professionals at all levels, • Proactive and self-motivated, with a strong work ethic and willingness to learn, • Previous experience in sales, hospitality, customer-facing roles or competitive sports is advantageous but not essential WHAT YOU'LL BE DOING • Learning the full 360 recruitment process through structured training and hands-on mentorship, • Building relationships with clients and candidates across the global life sciences industry, • Identifying and engaging high-calibre professionals for specialist positions, • Developing business development skills, including outreach, client meetings and winning new accounts, • Working closely with senior consultants and leadership to understand international recruitment markets, • Building your own network and gradually taking ownership of your recruitment desk WHAT'S ON OFFER • Competitive base salary + uncapped commission — earn up to 25% commission, with significant earning potential as you progress, • Industry-leading training & mentorship — learn directly from experienced recruiters and £1M+ annual billers, • Fast-track career progression — clear opportunities to progress based on performance, not tenure, • International opportunities — offices in London, Boston and Basel, with further global expansion planned, • Unlimited holiday — flexibility to enjoy time away from work, • Direct exposure to senior leadership — work alongside experienced, hands-on leaders who are actively billing, • Global travel — opportunities to attend international client meetings, conferences and industry events, • Incentives & rewards — quarterly Lunch Clubs, annual incentive trips and performance-based rewards, • Fantastic working environment — a modern Central London office surrounded by ambitious, high-performing individuals WHY Hlx? At Hlx, we believe ambitious people should have the opportunity to achieve exceptional results, regardless of age or experience. With consultants in their mid-twenties already billing over £1M annually, you'll be surrounded by individuals who demonstrate what's possible with the right mindset, training and environment. We're growing quickly, entering new markets and creating opportunities for the next generation of high-performing recruitment professionals. If you're a graduate looking for more than just a typical entry-level role, and want a career where your hard work directly impacts your progression and earnings, we'd love to hear from you. Interested? Apply now and we'll be in touch!

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  • Site Manager
    Site Manager
    2 months ago
    £30000–£36000 yearly
    Full-time
    London

    £30,000-£36,000pa PLUS 15% bonus MONDAY to FRIDAY business operating hours Predominantly 08:00-16:00 But with flexibility to weekends and evenings if there is a management need. Usually 40 hour working week. This unicorn of a role is not one to be missed! Do you love hospitality, great quality food and nice people but want a healthy work/life balance too?? THE ROLE DOES EXIST! And it is with us  Garbanzos is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from food all over the Mediterranean, we have a simple yet delicious menu and take great pride in the freshness and quality of our food all produced daily in our central kitchen. The Role: As our Site Manager, you’ll be the heart and soul of our operation. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this already successful site. Key Responsibilities: • Lead and motivate a team to deliver exceptional service., • Manage all daily operations, including staff scheduling, inventory, and quality control., • Ensure adherence to health and safety regulations., • Recruitment, training and development of all team members to reach their full potential, • Monitor financial performance, including sales, costs, and budgets., • Bring energy and positivity to each shift. What We’re Looking For: • Management experience within counter service / QSR sites., • Strong leadership skills with the ability to inspire, motivate and manage your team., • Excellent organisational and communication skills., • A lead from the front mentality with a desire to roll your sleeves up and get involved., • Strong understanding of financials, particularly GP and labour controls, • Solid problem-solving skills and being able to keep calm under pressure, • Ability to multi-task effectively in a fast paced environment What We Offer: • Predominantly weekday, day time working hours with occasional weekend and/or work if there is a business need. This will evolve as the business develops., • Competitive salary and benefits., • A supportive and fun work environment., • Opportunities for professional growth and development.

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  • Restaurant General Manager
    Restaurant General Manager
    2 months ago
    £17–£20 hourly
    Full-time
    Leamouth, Tower Hamlets

    🎹 GENERAL MANAGER - BERINGERS All-day brasserie and piano bar | London City Island, E14 Full-time | Salary plus tips and service charge | [Bonus Scheme | Immediate start In 1895, a man called Guy Beringer wrote a letter to the press complaining about Sunday lunch. He had a point. Victorian Sundays meant getting up early for a heavy, joyless meal, usually while regretting the night before. Beringer proposed something better: push the whole thing back to midday, combine breakfast and lunch, and let people linger. He called it brunch. His argument was never really about food. Breakfast, he wrote, suits solitude. Brunch is cheerful, sociable, talk-compelling. It sweeps away the worries and cobwebs of the week. He finished with a postscript that we've taken rather seriously: beer and whiskey are admitted as substitutes for tea and coffee. We named the place after him. Beringers is our attempt to build brunch the way he actually meant it - not a queue and a 90-minute table turn, but a long, unhurried, sociable affair that starts with coffee and has no particular obligation to end. ☕ FOUR MONTHS IN We opened on London City Island at the start of this year, and it has gone better than we hoped. The room has found its people. Residents who come in every week. Tables that book at midday and are still there at six, having moved from brunch to a bottle of wine to the terrace for a spritz. Late nights at the bar where nobody's watching the clock. The regulars know our team by name and, increasingly, know each other. Our opening team has built something genuinely special from a standing start, and we're proud of them. Now we want to take it to the next level - and for that we need a General Manager. 🍸 THE VENUE All-day brasserie. Doors at 7am for coffee and the Pantry, through brunch and lunch, into a full evening menu. Signature dishes people come back for: Duck and Egg Waffles, the wild mushroom omelette, Nduja Toast. Piano bar. A baby grand at the heart of the room, live performances several times a week, and a proper cocktail list. Our Piano Plates are the signature - tapas-style sharing dishes built to be picked at slowly with a drink in the other hand. Terrace. Where a long lunch quietly becomes an evening. Events. Concert Nights, Uncork and Unwind wine tastings, tribute evenings, festival collaborations, private hires and the 1895 Club membership programme. There's a calendar, and it's growing. Full table service throughout. This is a restaurant, run properly. 🎶 ONE THING THAT MATTERS MORE HERE THAN MOST PLACES Music sets the room. It's the single biggest lever you have over how Beringers feels, and we take it seriously. The right playlist at 8am is not the right playlist at 8pm. Sunday afternoon is not Friday night. Knowing when to lift the room, when to let it settle, when to turn it up because the bar has found its second wind - that's a craft, and we want a GM who has it. You'll also work with our resident musicians and programme the live schedule alongside our events team. If you've ever changed a playlist mid-service because the room needed something else, you'll know exactly what we mean. 🚀 THE ROLE You'll take full ownership of Beringers City Island, reporting directly to senior management. Running the floor. Leading service from the pass to the door, at the standard we've set. Present in the room, known to the regulars, hands on when it counts. Leading the team. Recruiting, training, developing and retaining a front of house team that's already good and can be better. Rotas, structure, clear standards and a culture people want to stay in. The commercial side. Full P&L accountability: revenue, GP, labour cost, stock and controls. You'll be given real numbers, real targets and real autonomy to hit them. Growing covers. Building the reservations book, the regulars, the events diary and the 1895 Club. Making a busy Tuesday as good as a busy Saturday. Working with the kitchen. A genuine partnership on menu development, execution and consistency. The unglamorous but essential. Food safety, health and safety, licensing, compliance, reviews and everything else that keeps a venue running properly. Shaping what's next. Menus, events, ideas, the evening offer. We're four months old. There's plenty still to write, and we want a GM with opinions. 🔥 WHAT WE'RE LOOKING FOR • Proven experience as a General Manager, or a strong Assistant GM or Restaurant Manager ready to step up, • Genuine restaurant background - full table service, food-led, quality-driven, • Real commercial confidence. Comfortable with a P&L, labour percentages, GP and stock, • A leader people want to work for. We'd rather hear about a team you developed than a team you managed, • A natural host who understands that regulars are built one conversation at a time, • Instinctive about atmosphere - music, lighting, pace, energy, • Bar and cocktail knowledge, or the enthusiasm to get properly involved, • Personal Licence holder preferred, or willing to obtain one, • Someone who wants to build something rather than maintain it You do not need a piano bar on your CV. You need to care about rooms that feel good and people who come back. WHAT WE OFFER • Salary reviewed as the site grows. (Inc. performance bonus scheme), • Tips and service charge, • Real autonomy. This is your site to run, not a script to follow., • A group that's growing. Beringers Wandsworth opens this winter, and The Bull Group also runs Lockdown, Supershakes, The Observatory and The Eleventh Hour across London. We promote from within wherever we can, and there's a genuine path here for someone who wants one., • A Sunday & Monday close at 5pm, which in an all-day restaurant is rarer than it sounds, • Food and drinks on shift, plus discounts across every venue in the group, • Involvement in menu development, supplier tastings and the events programme, • Direct access to senior management. Small group, short decision chain, ideas get heard., • 28 days holiday ⚡ WHY THIS ONE Most General Manager jobs in London are about maintaining something that already exists. This one is four months old, in a growing group, with a story worth telling, a room people are already protective of, and enough left to build that your fingerprints will be all over it a year from now. If that's the job you've been waiting for, we'd like to hear from you. 👋 HOW TO APPLY Hit apply and send us a short message about why you'd be good for this GM role at Beringers. We read every application and reply to everyone. From there it's a short call, then we'd love to have you in - see the venue, meet the team, have a coffee and a proper conversation about where Beringers goes next. Beringers, 45 Hope Street, Leamouth Peninsula, London E14 0QG. Part of The Bull Group.

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  • Bartender
    Bartender
    2 months ago
    £12.71–£13.5 hourly
    Full-time
    South Kensington, London

    Summary of Position The Bartender owns the bar's readiness, exact beverage execution, service pace, stock accuracy, legal compliance and close. The role prepares approved bar beverages to recipe, protects the 5-minute beverage target, maintains accurate inventory/waste records and escalates equipment, safety or supply failures without creating workarounds. Key Performance Areas (KPAs) · Bar Readiness · Beverage Quality & Service Pace · Stock, Waste & Cost Control · Legal, Hygiene & Safety · Close & Team Coordination Duties & Responsibilities Bar Readiness · Open the bar fully: cleanliness, par, glassware, tools, refrigeration/equipment and POS readiness before service. Beverage Quality & Service Pace · Prepare every approved beverage exactly to the current recipe and presentation standard. · Deliver bar output through the approved service flow and protect the 5-minute beverage target. · Use approved pairings and natural upselling without altering product standards. Stock, Waste & Cost Control · Maintain stock/par and record consumption, inventory and waste accurately in the approved system. · Follow RM-PIN and reason-code controls for voids/discounts; never create an unofficial workaround. Legal, Hygiene & Safety · Maintain approved storage temperatures, hygiene and beverage safety. · Comply with the approved local alcohol/legal overlay for the market. · Escalate equipment, technology, safety and supply failures through the correct playbook/manager route. Close & Team Coordination · Close the bar, store stock and clean equipment/bar to standard with required Shift Leader/RM verification. · Coordinate with Waiters and Runners while preserving the rule that Runner owns soft- drink preparation. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Bar is fully ready before service and by the approved T-15 readiness gate. · Approved beverages are produced exactly to recipe/presentation standard and within the 5-minute service target. · Inventory, consumption and waste records are complete and accurate. · 100% compliance with local alcohol/legal, hygiene and storage controls. · Voids/discounts follow RM-PIN and reason-code controls; no unofficial workaround is used. · Bar close is complete and verified. Qualifications · Meet the legal age and licensing requirements to prepare/serve alcohol in the relevant market. · Have working knowledge of standard beverage preparation and basic bar mathematics/cash controls. · Be able to communicate clearly, multi-task under pressure and follow workplace safety requirements. · Complete the current Bartender Academy and practical certification before independent assignment. Core Competencies · Communication Skills - Communicates clearly, listens actively and escalates accurately. · Attention to Detail - Protects standards by noticing the small things that affect quality and safety. · Teamwork - Works across roles without blurring ownership or authority. · Flexibility - Adapts to live service conditions while staying inside the approved standard. · Accountability - Owns assigned responsibilities and records work truthfully. · Initiative - Acts early on visible needs and risks without improvising beyond role authority. Technical Skills Working knowledge of approved beverage recipes, bar equipment, POS, stock/waste controls and local alcohol compliance. Current Bartender certification is required before independent assignment. Where It Leads Bartender (you are here) > Shift Leader > Assistant Restaurant Manager > Restaurant Manager; a Beverage specialist branch may be added only after formal role architecture is approved To earn Shift Leader: · Assignment Policy: Complete at least one year as a Bartender before permanent promotion unless an approved People OS exception applies; complete the Shift Leader Development Plan. · Swiss Butter Academy: Maintain current Bartender certification and complete Shift Leader learning, practical assessment and certification before independent Shift Leader duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    2 months ago
    £35000–£39000 yearly
    Full-time
    London

    Assistant General Manager — Progression to General Manager MEAA London MEAA is looking for an ambitious, experienced Assistant General Manager to join our London restaurant with a clear objective: develop into the General Manager role within approximately 3–6 months. This is not a conventional AGM position. We are looking for someone capable of becoming the person ultimately responsible for one of our busiest restaurants. MEAA London is a high-volume operation serving approximately 4,000 covers per week, with around 150 covers and generating approximately £100,000 in weekly revenue. It combines the pace and complexity of a major-volume restaurant with the standards, attention to detail and personal service expected from a premium hospitality business. The opportunity You will initially work alongside the existing management team, learning the MEAA operation, culture and standards while progressively taking responsibility for the restaurant. The 3–6 month development period will cover the full GM remit, including: * Leading a large FOH and management team through high-volume services * Maintaining consistently high standards across up to 4,000 weekly covers * Taking ownership of guest experience and handling issues confidently * Recruitment, onboarding, training and development * Building a strong management and supervisory team beneath you * Rotas, labour deployment and productivity * Sales performance and commercial decision-making * Wage and operating cost control * Restaurant P&L understanding and accountability * Driving average spend and identifying revenue opportunities * Maintaining service, presentation, cleanliness and brand standards * Using guest feedback and operational data to improve performance * Working closely with the Head Chef and kitchen leadership * Developing regular customers and ensuring our best guests are recognised * Leading pre-shifts, management meetings and performance reviews * Taking increasing responsibility for the entire operation until ready to step into the GM position Who we’re looking for We are not looking for someone who simply wants their next AGM job. We’re looking for somebody who wants to run a substantial restaurant and can demonstrate that they have the potential to do so. You will probably already be a strong AGM, Deputy GM or experienced senior restaurant manager within a high-volume operation and feel ready for the next step. You should be comfortable operating in an environment doing £100k+ per week and understand that delivering 4,000 covers requires organisation, pace and strong management rather than simply being visible on the restaurant floor. You should be: * A strong and confident leader * Commercially aware * Highly organised * Excellent with guests * Comfortable managing and developing people * Calm during extremely busy services * Able to hold people accountable without creating a negative culture * Obsessed with consistency and detail * Comfortable working with numbers and KPIs * Able to identify problems before they become problems * Hands-on when necessary, without becoming trapped in individual sections * Ambitious enough to want responsibility for the whole business Experience in a high-volume premium restaurant, busy independent group or quality multi-site restaurant business would be particularly relevant. What success looks like This role comes with a genuine progression plan. During your first months you will be expected to demonstrate that you can progressively take ownership of: People → Service → Operations → Commercial Performance → The Entire Restaurant The intention is that, once you have demonstrated that you can consistently operate the restaurant to the required standard, you will progress into the General Manager position. This is therefore an opportunity for someone who is already close to GM level but wants the opportunity, support and scale to make that step. About MEAA MEAA is built around excellent food, atmosphere and genuinely warm hospitality. We want high standards without stiff or scripted service. Our managers are expected to know their teams, know their customers and create an environment where people enjoy working as much as customers enjoy visiting. As MEAA grows, there will also be opportunities beyond individual restaurant management for the strongest people within the business. Location: London Position: Assistant General Manager Progression: General Manager Expected development period: approximately 3–6 months Restaurant volume: approximately 4,000 covers per week To apply: Send your CV together with a short introduction explaining the size and type of operation you currently manage and why you believe you’re ready to progress into a GM role.

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