Account team leader jobs in United Kingdom

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Our rapidly growing Private Client Team manage funds, businesses and trusts of individuals, families and entrepreneurs. Alongside solving a constantly evolving range of technical challenges, working in this team means building strong relationships with individuals so you can become their trusted advisor and oversee their tax affairs in line with what they want to achieve as an individual or business. We’ve established a strong global network that is recognised as a leader especially in looking after entrepreneurs and owner-managed businesses. You’ll need excellent people skills and strong technical ability as you visit clients across the world. In return, you’ll have unparalleled access to partners and opportunities to develop your career in many different directions as you work across a truly diverse portfolio of global clients. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. Responsibilities: Play a significant role in supporting the Partners with the management of their client portfolio and growing the firm’s Succession planning and IHT advisory business. Act as a client relationship point of contact for significant high net worth individuals and their families. Be responsible for undertaking Succession Planning Reviews and related assignments for key clients. Win new clients through networking and business development together with the wider BDO Private Wealth group and our mutual professional contacts. Act as a key point of contact within the Firm for the client. Responsibility for tax planning and complex IHT issues with a focus on variety of directly held assets or use of family vehicles, e.g. companies and trusts. Advise on ad hoc projects and be deemed as an expert in some areas of Private Client Tax, including but not limited to IHT, succession planning and use of trusts. Profitably manage a small portfolio of complex clients. Ensure that the firm’s quality control procedures are adhered to on their clients. Commercial management of their clients i.e. setting budgets, monitoring workflows and contributing to a commercial and sustainably profitable business. Be involved in the team, supporting your peers from a technical perspective, and developing the next generation of advisers. Identify risk and technical matters, as well as identifying opportunities, and acting on these accordingly. Develop, execute and manage the account development for own client portfolio. Contribute to the tax group’s sales and marketing activities in developing new work wins. Overall responsibility for resource planning and allocation for their portfolio. Staff training and development including recommendations for promotion. Counsel, appraise, develop and motivate staff as appropriate. Liaise with Tax Authorities. Liaising between clients and their other advisers in a collaborative and efficient manner. Act as a liaison between the client and other service lines and tax specialists within the firm. Act as a role model for the firm, both externally and internally. Consult with colleagues and Partners on technical and risk matters. We are looking for someone who: Has an in depth, up to date knowledge of taxation with experience of advising high net worth individuals, their families and wealth protection structures. Strong experiences and the ability to lead projects in succession planning for multi-generational families and the provide support to the wider private client team as a technical expert at the highest level on a wide range of inheritance tax matters. Experience advising in the trusts and estates specialist area and working with trustees and wealth advisory teams on the taxation considerations Has experience of managing a portfolio of clients including control of client take-on and engagement, billings and identification of new opportunities. Strong experiences and the ability to lead projects in succession planning for multi-generational families and the provide technical expertise and support to the wider private client team on a wide range of inheritance tax matters. Is able to provide private client and trust compliance and advisory services to a wide range of clients using resource from a shared service team. Has an understanding of potential risks to the firm arising from various aspects of client engagement. Can guide and supervise less experienced colleagues. Can support, train, mentor and advise others. Will challenge current practice – driving improvements and championing change. Takes personal responsibility for own decisions and actions and those of others. Leads projects of varying scale and complexity. CTA and/or ACA qualified or equivalent. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. #LI-SS2

The Head of Programming & Creative Producing is a new senior role, working with the Chief Executive to shape and deliver the artistic output of the Philharmonia. The postholder works hand-in-hand with the Head of Artistic Planning, and members of the Executive team to programme and artistically shape traditional concert programmes at various scales and in various contexts, as well as learning and digital projects and pre- or post-concert activities. The postholder also leads on the development and producing of new performance formats for own-promoted concerts. A first-rate creative thinker, you will be passionate about working with conductors, artists and agents to create world-class concert programmes, residencies and series, and will be able to draw on your deep knowledge and understanding of orchestral repertoire, artists, and the wider cultural context, as well as an established network of industry relationships to turn your ideas into reality. Your artistic interests, however, will range beyond the traditional core, and you will be driven by a personal mission to engage different and new audiences with orchestral music, whether that is through music for films or games, cross-artform and cross-genre collaborations, pre-performance debates, schools performances, VR installations, or different performance formats. You will take a producing approach to new performance formats, keenly appreciative of the importance of staging, narrative and flow for contemporary audiences. You know the importance of equality and diversity on stage in building a future for classical music, and are an active champion of creative projects which demonstrate this. Discovering new artists and musical voices will be second nature to you, just as you will be sensitive to the needs of established artists and composers in shaping a project. While your focus is on the quality of the artistic output, you will maintain in-the-round awareness of the complex jigsaw of sometimes competing priorities and restrictions into which any project has to be delivered, including box office and audience development targets. An important member of the HODs Team with a close relationship to the Philharmonia Orchestra Artistic Committee, this role suits a collaborative and inclusive emerging leader who acts with integrity, and who can manage complex systems and personalities in line with the Philharmonia’s mission to create the orchestral experience of the future. Key Responsibilities Strategic Planning Research and identify future featured artists, composers and guest conductors proactively Research and develop ideas and concepts for season themes and series Create mainstage programmes in line with the artistic strategy of the Philharmonia Orchestra in close consultation with the Chief Executive and conductors Leadership and Management Lead on chamber music programming, including liaison with players over proposals Lead on the development of wrap-around activity on concert days Lead on opportunities for commissioning and co-commissioning of new works, negotiating commission fees and contracts. Liaison with publishers. Lead on programming Philharmonia Residency venues, taking both box office and logistical considerations into account Lead on Philharmonia Records, developing and overseeing the recordings strategy and identifying and planning recording projects for own-label release Initiate and develop non-standard orchestral projects for own promotions, such as film or games music formats, formats using visuals, cross-artform or cross-genre collaborations, and performances in non-traditional venues Artistically and operationally produce all non-standard orchestral projects, including shaping narrative, stage presentation, and close working with the venue technical staff, supported by relevant project managers Key tasks Develop repertoire ideas and ensure timely registration on clash-diary, with support from Co-ordinator Collaborate with Director of Tours and Project Development and partners to develop programmes for foreign touring and commercial projects, while considering market and budget limitations Collaborate with the Learning and Engagement Department on programming for education and learning performance formats, including Artist in Residence Programme and Orchestra Unwrapped, leading as required Collaborate with the Development Department on funding approaches to support programming, and work with them on programming fundraising performances and events Collaborate with Head of Digital Product and Experience on repertoire and project development for PO Virtual Orchestra Join the Artistic Committee discussions re future plans as required Listen to recordings to assess suitability for release, and discussing in-house recordings with Artistic Committee. Other Work as part of the HODs team on developing future business plan and strategies built around the Orchestra’s mission, vision and values Be in regular contact with Marketing colleagues to help shape season narrative and proof-read key documents. Act as artistic liaison with external promoters and project partners as required Attend rehearsals and performances at Southbank Centre and at venues out of London and overseas as required, in order to meet artists and monitor artistic performance and quality Skills and Qualifications Excellent track record of working in artistic planning or artist management (min 5-7 years) First-class knowledge of orchestral repertoire and artists, as well as the work of the Philharmonia Orchestra Demonstrable creative programming experience at an advanced level Demonstrable entrepreneurial mindset with a successful history of creating new projects Current experience of development of UK and international markets for orchestras First class communications, influencing, and negotiation skills – and the ability to make the case effectively and enthusiastically A collaborative team player able to develop excellent working relationships across the organisation Flexible and positive attitude, as well as the ability to think laterally and creatively to overcome obstacles High level of professionalism, self-motivation and organisation, and an ability to manage complex issues effectively. Ability to regularly work out of hours and travel, as required. Diplomatic and capable of being an excellent ambassador for the Philharmonia Orchestra

A leading specialty and niche Lloyd’s insurance and reinsurance broker providing tailor-made solutions for both UK and international clients, covering all areas of insurance, binding authorities and reinsurance, have an opening for an Account Executive with experience of Employee Benefits business ideally across travel, PA and/or PMI It's Account Executive level working closely with the Leader of this team, and paying between £50,000 - £65,000 and they require someone with the drive and energy to manage multiple accounts while seeking new business opportunities and the ability to understand client needs and negotiation. • Experience of delivering a highly customer focused service to tight and demanding timelines, • Strong interpersonal, influencing and negotiating skills, ideally in, or looking to move into, a business/relationship development role This role provides key client relationship management to maintain and strengthen relationships with existing clients on renewal and new business. This position will offer excellent career development and progression in a well-established team. Current stance on hybrid working is circa 3 days in the office during probation and 1 – 2 days thereafter (or as required by the team/business).

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23440 Job Title: Mandarin speaking Graduate Treasury Settlement Officer (Energy Sector) The Skills You'll Need: Spoken and written Mandarin to native level. Graduates with academic background in Economics, Finance, Accounting or related, OR candidates with strong numerical skills, logical thinking and experience working in number focused or analytical roles Your New Salary: Highly competitive depending on experience Job status: Permanent, office based with 4 days per month WFH allowance Location: Central London Report to: Deputy Finance Manager Treasury Settlement Officer - Summary: • This role is responsible for daily preparation and journal booking of treasury function for Treasury in Finance department., • To work alongside/in conjunction with other team members and reporting to the Treasury Team Leader to develop the Treasury Team within Finance Department and to ensure all treasury duties are performed in a timely, accurate and safe manner. Treasury Settlement Officer - What You'll be Doing: • Daily bank reconciliation & SAP booking of all payments, receivables, loans, discounting and any other cash movements independently based on proper supporting documents;, • Produce all company payment documents and bank notices in SAP ;, • Payment check procedure: make sure compliant SSI records, correct bank details, no duplicate payments;, • Record daily FX transaction and update FX sheet and produce payment documents accordingly, • Record daily Margin call movement, produce payment documents accordingly;, • Monitor inwards/outwards payment/Receipt with banks, make sure daily closing balance is in line with required policy;, • Monthly bank statement and check month-end SAP cash balance agreed to bank statement. If error, need to investigate and report variances to line manager, • Conduct ad hoc monthly treasury analysis;, • Perform other/ad-hoc related duties as reasonably assigned;, • Back-up for role of Treasury Officer: Quarterly SOX testing; Daily HQ bank loan report; Daily HQ margin call report; Monthly HQ margin call report; Bank account HQ opening request & closing request; TMS application; Handle payment issues with bank and counterparties and internal departments queries; Other Receivable Procedure to follow up on non-receipt of freight and other receivable; Treasury Settlement Officer - The Skills You'll Need to Succeed: • Spoken and written Mandarin to native level, and fluent English;, • Degree level education or equivalent level qualification;, • Accounting profession qualification desirable – e.g. ACCA or ACA, CIMA;, • Familiar with SAP accounting systems (Training will be provided) and Microsoft packages;, • Excellent communication skills both written and verbal;, • Ability to work independently and under pressure at times;, • Must be good team player and have eyes on details. Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

Here at TheSqua.re we have a great opportunity for a Director of Global Sales to join our expanding team. We are a leading technology-driven hospitality company that specialises in providing corporate accommodation. Our mission at TheSqua.re is to be the world’s best loved digital corporate housing and luxury alternate accommodation company. We do this by providing the largest choice of alternate accommodations - beautifully furnished boutique style apartments in every major city on the planet, using our award winning proprietary suite of technology and our best in class customer service / account management levels. It's no wonder we have achieved the highest NPS (Net Promoter Score) levels in leading global corporate travel programs powering our firm’s extremely high annual growth for several years in a row. We have also recently launched TheSquare.AI, our new customisable booking platform designed to allow corporate clients to set up their global travel programme their own way. From offices in New York, London and New Delhi, we look after and house assignees from more than 500 corporate clients worldwide; these corporations range from a mix of S&P 500 to soon to go public tech companies. The Director of Global Sales is responsible for driving international revenue growth by combining strategic leadership, enterprise relationships, and operational excellence. This role requires a well-established network across business travel, mobility, and corporate accommodation, alongside the ability to build and scale a high-performing, process-driven sales organisation. Acting as both a commercial leader and industry ambassador, you will shape global sales strategy, secure key enterprise partnerships, and ensure consistent execution through data, technology, and innovation. You will also play a visible role in elevating the company’s profile across key industry bodies, including Global Business Travel Association. Key Responsibilities: Client & Relationship Leadership • Leverage an established portfolio of global corporate buyers, travel managers, and procurement leaders to accelerate revenue growth, • Act as executive sponsor for strategic accounts, building and maintaining C-suite relationships, • Position the business as a trusted partner across mobility and accommodation solutions Sales Strategy & Operations • Define and execute a global sales strategy focused on enterprise account acquisition and expansion, • Own sales operations, including forecasting, pipeline management, CRM discipline, and lead generation, • Implement scalable, data-driven processes aligned with ambitious growth targets Performance & Delivery • Set clear KPIs and drive a high-performance, accountable sales culture, • Continuously optimise pipeline health, conversion rates, and overall sales effectiveness, • Refine sales methodologies to improve consistency and results across regions Market Influence & Industry Engagement • Represent the company as a senior voice at industry events, panels, and forums, • Leverage networks (including Global Business Travel Association and similar bodies) to unlock strategic opportunities, • Identify and develop growth opportunities across key markets, particularly the US and EMEA Innovation & Technology • Champion the use of AI, CRM, and digital tools to enhance sales performance and insight, • Embed a tech-enabled, forward-thinking culture across the sales organisation Leadership & Team Development • Lead, inspire, and develop a global sales team across multiple regions, • Provide coaching, mentorship, and clear succession planning, • Foster a collaborative, high-impact culture grounded in accountability and delivery The Profile • Proven global sales leader with an established network across business travel, relocation, or corporate accommodation, • Strong track record of winning and expanding large multinational accounts, particularly across US and EMEA, • Deep expertise in sales strategy, operations, and data-led performance management, • Established industry presence, ideally with involvement in organisations such as Global Business Travel Association, • Exceptional relationship-building and influencing skills at C-suite level, • Commercially driven, resilient, and motivated to deliver measurable impact, • Comfortable operating within a fast-paced, high-growth SME environment Success Measures • Growth in global revenue driven by enterprise client acquisition and expansion, • Strong sales performance across KPIs (pipeline health, conversion rates, win rates), • High levels of CRM adoption, data accuracy, and process consistency, • Increased visibility and influence within the global business travel ecosystem Direct Reports Senior BDM, Business Growth Manager, Senior Account Manager, Account Manager, Bid Manager, UK Sales & Growth Executive Company Benefits: • 28 days Holiday (including Bank Holidays) increasing after length of service., • Birthday day off after 1 year of service, • Fridays Brunch or Lunch with evening drinks and nibbles., • Performance bonus, • Company pension, • Health & wellbeing programme, • Learning and Development programme, • Quarterly office events and Christmas dinner, • Health cashback plan Work authorisation: • United Kingdom (required), • Work Location: In person

Trainee Account Manager (German Speaker) Our client brings businesses together with communications tech in new and unexpected ways, making their clients more accessible, more productive and more profitable. Working primarily with mid to large-sized UK enterprises, they're recognised leaders within their space. In the last year they've experienced an exciting period of growth and have doubled in size, creating lots of opportunities! You'll join a team where there is a great scope for progression, from Trainee to Senior Account Manager and perhaps even a business leader with us in the future! Trainee Account Manager Package: • A competitive basic salary of £42k, • Y1 OTE of £42k!, • Comprehensive support and training - both internal and external, • Excellent scope for progression, earning potential, professional and personal development, • Regular socials in a welcoming, inclusive atmosphere and regular charity events, • Incentive company holidays in the snow and sun!, • Lucrative incentive and bonus schemes, • Pension Trainee Account Manager Role: • Obtain a comprehensive working knowledge of their offering and the marketplace they operate within, • Support senior account managers with up and cross selling into larger accounts, • Independently manage and sell to lower spend accounts, • Develop relationships, rapport and new streams of business with new clients via prospecting, LinkedIn and strategic e-mails, • Develop an understanding of their customers, their needs and sell back to them articulately with the correct solution, • After 9-12 months, you'll start going out and meeting clients on a face to face basis - directly engaging with customers and taking ultimate responsibility for business relationships Trainee Account Manager Requirements: • Educated to degree level, • Possess exceptional communication and interpersonal skills, • Strong commercial awareness, • Self-motivated, with a strong desire to succeed, • Ambitious and determined Business will provide visa sponsorshipPareto values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.

Trainee Account Manager Our client brings businesses together with communications tech in new and unexpected ways, making their clients more accessible, more productive and more profitable. Working primarily with mid to large-sized UK enterprises, they're recognised leaders within their space. In the last year they've experienced an exciting period of growth and have doubled in size, creating lots of opportunities! You'll join a team where there is a great scope for progression, from Trainee to Senior Account Manager and perhaps even a business leader with us in the future! Trainee Account Manager Package: • A competitive basic salary of £32092, • Y1 OTE of higher!, • Comprehensive support and training - both internal and external, • Excellent scope for progression, earning potential, professional and personal development, • Regular socials in a welcoming, inclusive atmosphere and regular charity events, • Incentive company holidays in the snow and sun!, • Lucrative incentive and bonus schemes, • Pension Trainee Account Manager Role: • Obtain a comprehensive working knowledge of their offering and the marketplace they operate within, • Support senior account managers with up and cross selling into larger accounts, • Independently manage and sell to lower spend accounts, • Develop relationships, rapport and new streams of business with new clients via prospecting, LinkedIn and strategic e-mails, • Develop an understanding of their customers, their needs and sell back to them articulately with the correct solution, • After 9-12 months, you'll start going out and meeting clients on a face to face basis - directly engaging with customers and taking ultimate responsibility for business relationships Trainee Account Manager Requirements: • Educated to degree level, • Possess exceptional communication and interpersonal skills, • Strong commercial awareness, • Self-motivated, with a strong desire to succeed, • Ambitious and determined Candidates must be eligible to live and work in the UK.Pareto values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.

A brand new opportunity has arisen for well-regarded and consistently growing international Lloyd's Broker, with a solid presence in the London Market. This market-leading Lloyd's Broker is now seeking an experienced London Market professional with strong Technical Account Handling expertise and proven team leadership experience. As the UK Operations Lead and the Division's Technical Specialist, you will work collaboratively with Speciality Divisions across the business and will provide comprehensive technical support. Key Responsibilities • Provide technical support across UK Specialty, including Whitespace and PPL queries., • Build and maintain Contract Builder templates and support MRC creation and training., • Lead and support User Acceptance Testing (UAT) for Contract Builder and Workbench., • Represent the business within digital working groups and contribute to operational improvements., • Develop strong relationships with market partners including Lloyd’s, LIIBA, PPL, Whitespace, and Artificial., • Support onboarding and setup of new teams., • Mentor and support apprentices through training, guidance, and regular check-ins., • Act as a key contact for Team Leader monthly check-ins and issue resolution., • Support the ongoing development of the Property Auto Follow programme., • Promote collaboration, continuous improvement, and knowledge sharing across the business Key Experience & Technical Skills • Strong knowledge of London Market processes and MRC v3 standards., • Experience creating, reviewing, and maintaining Market Reform Contracts., • Hands-on use of electronic trading platforms including PPL Next Gen and/or Whitespace., • Strong understanding of Open Market and Delegated Authority business, including Binding Authorities and Lineslips., • Experience with broking systems and market processing including Xchanging, A&S, and ECF., • Knowledge of Mid-Term Broker Change processes between Lloyd’s Brokers and Xchanging., • Understanding of TOBAs, Due Diligence, sanctions, audits, and broader compliance requirements.

Central London | £35,000 - £45,000 DOE | Hybrid Working Available A Career-Defining Opportunity with a Leading Independent Insurance Broker Insure Recruitment is delighted to be partnering with a highly respected and successful independent insurance brokerage to recruit an ambitious Commercial Account Handler who is eager to take the next step towards becoming a Commercial Account Executive. This is a rare opportunity to join a thriving independent brokerage where you will work directly alongside an exceptional industry leader, gaining hands-on exposure to complex commercial and mid-corporate risks whilst receiving the mentorship, technical support and client-facing experience needed to accelerate your career into an Account Executive position. If you are passionate about commercial insurance, enjoy building client relationships and are looking for a business that genuinely invests in its people, this opportunity could be the perfect next move. The Opportunity Joining a highly successful and collaborative team, you will play a key role supporting a senior Commercial Account Executive and Director who has built an outstanding reputation within the insurance market. You will gain exposure to a diverse portfolio of commercial and mid-corporate clients across a wide range of sectors and industries, developing your technical knowledge, client management skills and commercial acumen. The business has a strong track record of developing talented Account Handlers into successful Account Executives, making this an ideal opportunity for someone who has long-term ambitions to manage and develop their own portfolio of clients. Unlike many roles where progression is discussed but rarely delivered, this business is committed to providing structured development, mentoring and ongoing support to help you achieve your career goals. Key Responsibilities • Supporting senior Account Executives in the management of a diverse commercial insurance portfolio., • Handling renewals, mid-term adjustments and new business enquiries., • Preparing market presentations and obtaining quotations from insurers., • Liaising directly with clients, insurers and underwriters., • Assisting with complex commercial and mid-corporate insurance programmes., • Building strong client relationships and delivering exceptional service., • Supporting account retention and growth strategies., • Working closely with senior leadership to develop technical and client-facing skills., • Using Acturis to manage client records, policy administration and documentation., • Identifying opportunities to cross-sell and add value to existing clients. What We're Looking For Essential Previous experience as a Commercial Account Handler within a UK insurance brokerage. Strong technical knowledge of commercial insurance products. Experience handling a range of commercial risks including: Strong Acturis experience. Excellent communication and relationship-building skills. A stable and consistent career history demonstrating commitment and progression. Ambition to develop into a Commercial Account Executive role. Desirable • Cert CII qualification or working towards professional qualifications., • Experience dealing with larger commercial or mid-corporate clients., • Exposure to client meetings and insurer negotiations., • New business or business development exposure. What's on Offer? Outstanding Career Development This role has been specifically created for an ambitious insurance professional who wants to build a long-term career within commercial broking. You will benefit from: • Direct mentoring from an exceptional and highly successful industry leader., • Clear progression pathway into a Commercial Account Executive position., • Exposure to larger and more complex commercial and mid-corporate risks., • Ongoing technical training and professional development., • Support towards CII qualifications., • Access to insurer relationships and market knowledge., • Genuine long-term career prospects within a growing independent brokerage. Package & Benefits • Competitive salary of £35,000 - £45,000 depending on experience., • Commission and bonus incentives, • Hybrid working flexibility., • Private Medical Insurance, • Pension scheme., • Generous holiday entitlement., • Professional qualification support., • Collaborative and supportive working environment., • Modern systems and technology., • Opportunity to work alongside some of the most experienced professionals in the market. Why This Role Stands Out Many Commercial Account Handler roles offer little more than policy administration and renewals. This opportunity is different. You will join a business that genuinely believes in developing future talent, providing direct access to experienced leadership, technical expertise and client relationships that will accelerate your progression towards becoming a successful Commercial Account Executive. For an ambitious Commercial Account Handler looking to elevate their career within a highly respected independent brokerage, opportunities like this are genuinely rare. If you're ready to take the next step towards becoming a Commercial Account Executive and want to learn from some of the best in the industry, we'd love to hear from you.

Trainee Account Manager (Swedish Speaker) Our client brings businesses together with communications tech in new and unexpected ways, making their clients more accessible, more productive and more profitable. Working primarily with mid to large-sized UK enterprises, they're recognised leaders within their space. In the last year they've experienced an exciting period of growth and have doubled in size, creating lots of opportunities! You'll join a team where there is a great scope for progression, from Trainee to Senior Account Manager and perhaps even a business leader with us in the future! Trainee Account Manager Package: • A competitive basic salary of £47.6k, • Y1 OTE of £47.6k!, • Comprehensive support and training - both internal and external, • Excellent scope for progression, earning potential, professional and personal development, • Regular socials in a welcoming, inclusive atmosphere and regular charity events, • Incentive company holidays in the snow and sun!, • Lucrative incentive and bonus schemes, • Pension Trainee Account Manager Role: • Obtain a comprehensive working knowledge of their offering and the marketplace they operate within, • Support senior account managers with up and cross selling into larger accounts, • Independently manage and sell to lower spend accounts, • Develop relationships, rapport and new streams of business with new clients via prospecting, LinkedIn and strategic e-mails, • Develop an understanding of their customers, their needs and sell back to them articulately with the correct solution, • After 9-12 months, you'll start going out and meeting clients on a face to face basis - directly engaging with customers and taking ultimate responsibility for business relationships Trainee Account Manager Requirements: • Educated to degree level, • SALES EXPERIENCE REQUIRED, • Possess exceptional communication and interpersonal skills, • Strong commercial awareness, • Self-motivated, with a strong desire to succeed, • Ambitious and determined Business will provide visa sponsorshipPareto values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.

About Our Client Our client is a high-growth payments business operating at the forefront of financial infrastructure. With a proven product, an expanding client base, and serious commercial momentum, they are now at an inflection point — scaling the business, deepening strategic partnerships, and positioning themselves for the next phase of growth. This is a business that has done the hard work of building something genuinely differentiated. Now they need a leader to help them fully capitalise on it. The Role This is a newly created executive role, reporting directly to the CEO and sitting at the heart of the leadership team. The Chief Business Officer will own the commercial engine of the business — bringing together revenue growth, strategic partnerships, product go-to-market, and corporate development under a single, cohesive vision. This is not a pure sales leadership role, nor is it a strategy role that stops short of execution. The right person will be equally comfortable shaping three-year growth strategy and rolling up their sleeves to close a marquee partnership. You'll be expected to move fast, build a high-performing team around you, and make a visible impact from day one. What You'll Be Doing Revenue & Commercial Growth • Own the commercial P&L, setting and delivering ambitious revenue targets across all business lines, • Build and lead a world-class commercial team spanning sales, account management, and business development, • Define and execute the go-to-market strategy for new and existing products, ensuring the business is positioned to win in its target segments, • Develop pricing frameworks, commercial structures, and deal economics that support sustainable, scalable growth Partnerships & Alliances • Identify, negotiate, and manage strategic partnerships that extend the business's reach, capabilities, and distribution, • Build and maintain senior relationships with banks, financial institutions, technology platforms, and ecosystem partners, • Structure and commercialise partnership agreements that create long-term, mutual value — not just headline deals Product Go-to-Market • Work in close partnership with the CPO and product teams to translate product capabilities into compelling commercial propositions, • Ensure sales and marketing are tightly aligned with the product roadmap, and that customer and market feedback flows back into product decisions, • Lead the commercial launch of new products and market expansions, owning both the strategy and the execution Strategy & Corporate Development • Partner with the CEO and board on long-term growth strategy, market positioning, and competitive differentiation, • Evaluate and lead M&A, investment, and strategic transaction opportunities where relevant, • Represent the business externally — at industry events, with regulators, and with potential partners and investors — as a senior commercial voice What They're Looking For • A seasoned commercial leader with significant experience in payments, fintech, or broader financial services — you understand the landscape, the players, and the dynamics that drive growth in this sector, • A genuine track record at C-suite or senior leadership level, with demonstrable experience owning revenue targets and delivering against them, • Experience building and scaling commercial teams in a high-growth environment — you hire well, develop people, and create cultures of accountability and ambition, • A strategic thinker who is also a strong executor — you can hold the long-term view while staying close enough to the detail to spot problems early and move decisively, • Deep experience in structuring and closing complex partnerships and commercial agreements, ideally with financial institutions, technology platforms, or regulated entities, • Strong board-level presence and communication skills — you're credible with investors, partners, and regulators, and you represent the business with authority, • Comfortable with ambiguity and energised by the pace of a scale-up — you build process where it's needed and move fast where it isn't

ABOUT THE ROLE Realtime is searching for a Senior Executive who is an emerging expert across paid media channels and disciplines. In this role, you will work on a daily basis with large global brands on performance and brand advertising campaigns that drive impact, revenue, and growth — helping to shape the strategies and executions that make our clients succeed. This is a hands-on role for someone who loves being in the platforms, testing new ideas, and bringing creative thinking to performance challenges across Paid Social, Search, and beyond. If you thrive in fast-paced, data-driven environments and are energised by scale and innovation, this role is for you. KEY RESPONSIBILITIES • Execute large-scale paid social campaigns across Meta, TikTok, Pinterest, X, and Snapchat — ensuring every campaign launches on time, on budget, and to the highest standard., • Work hands-on-keyboard across paid social and beyond — while Paid Social is your core focus, you'll support and manage campaigns across multiple channels and disciplines, including search platforms such as Google and Bing., • Serve as a key client contact for campaign performance, reporting, and execution — translating data into clear, actionable communication., • Build and execute tests, then report on findings and make recommendations on how they should be interpreted, iterated, and improved., • Partner closely with Operational Managers and Account Directors to ensure tactical execution is viable and aligned with client goals., • Champion the use of proprietary AI technology to automate workflows and drive operational efficiency at scale., • Stay at the forefront of industry innovation, bringing new ideas and best practices to clients and internal teams alike., • Collaborate with creative teams to bridge the gap between data and design, providing 'creative-performance' feedback that informs the next generation of ad assets. WHAT WE'RE LOOKING FOR • 2+ years of hands-on experience in paid social as a core discipline, with experience across one or more of the following a strong plus: paid search / shopping, programmatic or app-based advertising, • Proven track record of success delivering against performance KPIs across paid media campaigns., • Demonstrated ability to manage multiple accounts and projects simultaneously, meeting objectives and key deadlines., • Strong platform expertise across Paid Social, with hands-on execution across Meta, TikTok, and beyond., • Experience with analytics and measurement fundamentals including UTM tagging, Google Analytics, and platform-native tracking., • Outstanding data handling and analytical skills, with a data-first approach to optimisation and decision-making., • Excellent written and verbal communication skills, with confidence presenting insights directly to clients., • Well-organised and adaptable — able to move fluidly between campaigns, channels, and priorities., • A genuine passion for digital marketing, continuous learning, and doing the kind of work that turns heads., • A deep understanding of 'Creative Strategy'—you know the difference between a high-performing hook and a weak one, and you can articulate why a specific asset is or isn't resonating with an audience. WHY REALTIME Realtime is a global challenger agency that uses tech, innovation, and agility to out-punch the incumbents and bring real, effective change to the brands with which we work. We have a passion for building bold, creative solutions that genuinely move the needle for clients. To accomplish that, we lead the way with full-funnel strategic thinking, AI-backed advertising technology, and award-winning measurement strategies that take our brand partners to the next level. Realtime is built for the AI era, and is backed by Pixis – the industry leader in AI advertising and creative tech that is trusted by thousands of brands and agencies globally. As part of the Pixis team, Realtime is the first-mover on the latest and greatest in AI adtech products and testing – and we take those advancements directly to our clients. As part of the Realtime and Pixis team, candidates exploring opportunities with Realtime should expect to find a dynamic, uniquely positioned, and future-oriented organization that loves our people just as much as our clients

Job Overview: The Package Manager utilizes their technical acumen, commercial acumen, management skills, and leadership skills to oversee all aspects of delivering a package from the cradle to the grave. Their core responsibility is ensuring the package is delivered on budget and on schedule while abiding by Quality, Health, Safety, Environment, and Security (QHSES) and project requirements. A successful Manager Package Management identifies risks and opportunities and sets up mitigation and capture plans accordingly. This entails developing a strategic outlook for the package and ensuring that all matters are resolved with the involvement of the right stakeholders and in a timely fashion. Manager Package Management must report status and outlook at an executive level to the Project Management team and, at times, Corporate Management. Key Tasks and Responsibilities: • Deliver a package (purchase orders and subcontracts) on budget and schedule, and abide by QHSES and project requirements; complexity, criticality, and value of packages typically vary and are assigned and adjusted at the discretion of the function and project, • Maintain a clear and thorough dialogue with the Project Management Team, and provide accurate and periodic status updates as well as both short and long-term outlooks, • Identify risks and opportunities, and maintain a strategic outlook throughout the execution of the package; such discussion is held periodically with the Project Management team for buy-in, • Maintain an accurate account of the package cost, commitments, changes, and forecast, • Provide inputs and ensure alignment with Project Controls on current and forecasted cost and schedule, • Maintain an accurate account of the package cost, commitments, changes, and forecast, • Analyze ROS dates with the schedulers to identify priorities and, if applicable, Installation Work Packages and Advance Work Packages to be set up and implemented, • Track cost and schedule bid basis against actuals, • Interface with all stakeholders to achieve package goals; Stakeholders include but are not limited to the Supplier/Subcontractor, Engineering, Supply Chain, QHSES, Construction, Installation (if applicable), Commissioning, Joint Venture Partners, and, as needed, the client, • Arrange and attend periodic status meetings with suppliers and clients as required, • Manage formal correspondence with suppliers, clients, and other involved parties, • Attend key meetings such as the progress meeting, kick-off meeting, pre-inspection meeting, and others, • Oversee and enforce all day-to-day applicable processes involved and interface across various functions to identify and resolve any technical or commercial matters, and if unavoidable, then resolve any bottlenecks, • Enforce the Management of Change process and Project Change Notices, • Oversee the documentation process and manage priorities to ensure the most effective delivery from a cost and schedule aspect; this conversation must be coordinated between the suppliers, McDermott, and the client as applicable, • Review key documents such as the Technical Bid Evaluations, Commercial Bid Evaluations, Purchase Orders, and supplier data, • Work with the end user to ensure alignment and expectations are met, • Ensure that the prime contract flow-downs are correctly administered, including variations, • Oversee the planning, performance, and resource allocation of their team throughout the project, • Could potentially report to the Package Manager or Senior Package Manager on a project, • Develop and maintain contingency planning and lessons learned, • Own and lead the implementation, enforcement, and verification of compliance with all McDermott policies and procedures, • Ensure employees understand their responsibility and authority to effectively implement the requirements of all McDermott policies and procedures, • Ensure the timely completion of all mandatory training by themselves and their teams Essential Qualifications and Education: • Bachelor's Degree (or equivalent) in Engineering or Supply Chain Management (or a relevant discipline), • 10 years of relevant experience (ideally in Engineering, Project/Package Management, within a SURF Contractor), • General Management experience is a plus, • Strong negotiation skills, • Technical knowledge of all phases of an Engineering, Procurement, Construction and Installation (EPCI) project and specific knowledge in the domain of the proposed packages is preferred, • Commercial knowledge of contracts, purchase orders, and relevant disciplines within the Supply Chain function, such as proposals, purchasing, expediting, logistics, and material management, • Strong understanding and adherence to QHSES requirements and ability to ensure compliance, • Understands the requisitioning process from the bid stage through clarifications until Purchase Order award and post-award activities such as execution, receiving, and at time commissioning, • Proactive attitude in determining opportunities and risks, particularly those attributed to Quality, Safety, Budget, and Schedule, • Characteristics of a leader that naturally relates to all members of the team, from the floor to the project team and executive management, • Effective communicator with strong written, verbal, and public speaking skills, • Willing to travel to various locations such as the shops, supplier offices and headquarters, job sites, labs, and other relevant locations as needed; at times, there may be a requirement for an extended deployment at a supplier’s location or the job site, • PMP and/or PE certifications a plus #LI-JA1 #LI-Hybrid

About the Company Space Executive is partnering with a growing B2B Payments business, scaling rapidly and building out its commercial leadership team. Fast-paced, commercially driven, and client-focused, with a strong existing book of business across multiple geographies and verticals. The Role A 12-month fixed-term contract reporting into the CCO. You will lead our Customer Success and Account Management teams, owning the commercial outcomes across our existing client base, with a sharp focus on: retention, renewals and expansion revenue. Roles & Responsibilities • Lead and develop a combined Customer Success and Account Management team, setting targets and driving performance, • Own the renewals calendar end-to-end: identifying risk early and ensuring strong retention across the portfolio, • Drive expansion revenue through upsell and cross-sell within existing accounts, • Act as senior escalation point for key client relationships, engaging directly with C-suite stakeholders where needed, • Report on NRR, GRR and expansion pipeline to the C-Suite, providing accurate forecasting and commercial insight About You • Proven experience leading commercial teams within the payments industry (B2B payments is essential), • Strong track record of delivering renewals and expansion revenue across an enterprise or mid-market portfolio, • A natural people leader: you build high-performing teams and create cultures of accountability, • Commercially sharp, data-driven and confident presenting to senior stakeholders internally and externally, • Comfortable operating at pace in a scaling business; able to make an impact quickly within a fixed-term engagement

Commercial Director Location: Central London - 4 days in the office HIGHLY CONFIDENTIAL The Advocate Group has partnered with a globally recognised premium beauty business to appoint a Commercial Director to lead a strategically important customer portfolio across the UK market. This is a high-profile leadership opportunity within a market-leading organisation, offering the chance to shape commercial strategy, influence key customer partnerships and lead a high-performing National Accounts team. Reporting into the senior leadership team, you will be responsible for driving sustainable growth across a portfolio of premium and prestige retail customers while leading a team of Senior National Account Managers and National Account Managers. This role requires a commercially astute leader with a proven track record of building senior customer relationships, negotiating complex commercial agreements and delivering exceptional results within a branded consumer goods environment. Do you have experience managing Luxury retails and driving commercial impact? If so, this is for you! The Role As Commercial Director, you will own the commercial agenda across a strategically important customer group, developing long-term growth plans that deliver both revenue and profitability objectives. You will lead and develop a team of experienced account managers, creating a high-performance culture whilst ensuring exceptional execution of customer strategies. Key responsibilities include: • Developing and executing customer growth strategies aligned to wider business objectives., • Leading, coaching and developing a team of Senior National Account Managers and National Account Managers., • Building and maintaining senior-level relationships with key retail partners., • Leading annual negotiations, joint business planning and commercial agreements., • Identifying opportunities to drive sales, profitability and market share growth., • Working cross-functionally with marketing, finance, supply chain and category teams to deliver best-in-class customer plans., • Managing forecasting, investment strategies and commercial performance across the customer portfolio., • Influencing senior stakeholders internally and externally to achieve strategic objectives., • Delivering customer-centric solutions that strengthen long-term partnerships and drive sustainable growth. About You We're looking for an accomplished commercial leader who combines strategic thinking with strong customer leadership capabilities. You'll bring: • Significant experience within National Accounts, Customer Development or Commercial Leadership roles., • Proven success managing and developing high-performing account management teams., • Strong experience negotiating complex commercial agreements with major retail customers., • Demonstrable success delivering sustainable growth within beauty, cosmetics, personal care, luxury, premium consumer goods or adjacent sectors., • Excellent relationship-building skills with the ability to influence at executive level., • Strong financial and commercial acumen with experience managing sizeable P&Ls and customer investments., • Experience developing and executing customer growth strategies within a highly competitive retail environment., • A collaborative leadership style and passion for developing talent. For a confidential discussion regarding this opportunity, please apply directly or contact The Advocate Group.

You're not unhappy. You're undervalued. The best operators we meet aren't desperate to leave. They're comfortable. They're delivering. They're respected. But quietly, they know the ceiling above them is solid, the work has become repeatable, and the next twelve months look a lot like the last twelve. If you read that and felt something, keep reading. This is the role that ends that feeling. WHO WE ARE One Avenue Group operates some of London's most premium workspaces. We design, build and run beautiful, hospitality-led buildings where the UK's most discerning companies choose to work. Our standards are uncompromising. Our brand is built on detail. We're growing fast, and we're hiring the person who will run the engine room of that growth. THE OPPORTUNITY Lead a cluster. Own the P&L. Mobilise new buildings. Be mentored by the Operations Director, on a named, tracked path to that seat yourself within 24 months. £70,000 base plus a company bonus of 25–50%. This is not a maintenance brief. It's a building brief. We're not looking for someone to keep the lights on. We're looking for someone who is ready to step up, and who has been ready for a while. WHY THIS ROLE IS DIFFERENT ▸ A named promotion path. Operations Manager to Operations Director within 24 months. Written down. Tracked. Real. ▸ Mentorship from the top. Regular one-to-ones with the Operations Director. Exposure to the CEO. You will be known. ▸ Real commercial ownership. Full P&L across a cluster of centres. The numbers are yours to move. ▸ Skin in the game. £70,000 base plus a company bonus of 25–50%. Commitment, properly rewarded. ▸ The keys to new buildings. Lead new centre mobilisations end-to-end: fit-out, snagging, launch, handover. ▸ Standards to be proud of. We don't do mediocrity. Our clients are world-class. So is the product. KEY RESPONSIBILITIES Broad. Commercial. Hands-on. ▸ Run multi-site operations across a cluster of premium centres ▸ Lead, develop and hold to account multiple Business Managers ▸ Full P&L, revenue and budget responsibility across the cluster ▸ Project-manage new centre openings, fit-out to handover ▸ Drive consistency of brand and service across every site ▸ Own escalated and complex client relationships ▸ Negotiate regional supplier, contractor and procurement deals ▸ Conduct cross-site audits: standards, H&S, fire, risk ▸ Manage capex, refurbishment and reconfiguration projects ▸ Roll out new systems and processes across all centres ▸ Drive commercial performance: pricing, yield, upsell ▸ Deputise for the Operations Director when required WHO THRIVES HERE ▸ Inspirational leader of dispersed multi-site teams ▸ Confident communicator at every level ▸ Client-centric to the core ▸ Commercially and financially fluent ▸ Strategic and analytical thinker ▸ Strong project manager: on time, on budget ▸ Highly organised, a ruthless prioritiser ▸ Relationship builder and negotiator ▸ Calm under pressure, leads through change ▸ Continuous-improvement obsessed ▸ Mobile and flexible across sites ▸ Decisive problem-solver WHAT YOU WILL BRING The non-negotiables. Beyond this, we hire on judgement, taste and character. ▸ Degree-educated, or an equivalent demonstrable career track ▸ 5–10 years operational experience, including multi-site management ▸ Proven track record managing teams of 10+ ▸ Previous P&L, revenue and budget responsibility ▸ Background welcomed: serviced offices, premium real estate, hospitality, luxury retail, members' clubs ▸ Full right to work in the UK THE PACKAGE ▸ £70,000 per annum base ▸ 25–50% company bonus ▸ Structured multi-week onboarding ▸ Direct mentorship from the Operations Director ▸ Cross-portfolio exposure with Sales ▸ Involvement in new centre openings ▸ A named path to Operations Director HOW SUCCESS LOOKS ▸ Bi-weekly coaching cadence with the Operations Director ▸ Mock client viewings assessed by the Sales team ▸ Cross-site audits evidencing a centre of excellence ▸ SMART targets on client retention and events ▸ Cluster-level P&L performance against plan ▸ Successful mobilisation of new buildings WHO YOU'LL WORK WITH Three Board Directors. One standard. The people who built this business, and the people you'll be mentored by. Indre Vasiliauskaite, Operations Director (Board Director). Indre owns the operational standard the Group is known for. She runs the portfolio and is the architect of how a One Avenue building should feel from the moment a client walks in. She's the person you'll report to, learn from, and the seat you're being mentored to take. Richard Matthews, Commercial Director (Board Director). Richard joined in 2019 as Revenue Manager. Today he sits on the Board as Commercial Director, owning licence agreements, pricing, and our 500-strong broker network. He's living proof that the career path we promise here is the career path we build. Yours could be the next. Gurmeet Josen, Financial Controller (Board Director). Gurmeet leads the controllership of a £30m business and the Group's AI integration agenda. You'll work alongside Gurmeet on commercial reviews, capex sign-off and the operational data that informs every decision. Finance here is built to support Operations, not police it. ONE MORE THING We are not collecting CVs. We are hiring one person. If you've read this far, the brief has landed. Tell us, in your own words, why this role is yours. One Avenue Group - London's most considered workspaces

💻Paid Search Director 🛍️Agency (Fashion & Retail Brands) 📍London (3 days office based) 💸£55,000 - £70,000 + Benefits A high-growth digital agency in London is on the hunt for a seasoned Paid Search Leader to take charge of their most complex, flagship retail accounts. If you’re passionate about eCommerce and live for the buzz of data-driven campaigns, this one’s for you! With innovation ingrained into their DNA and strong team collaboration at the core, this agency offers exposure to complex, high traffic eCom brands across Fashion, Retail and Lifestyle brands. They are building something genuinely exciting, giving you the space to lead, mentor and shape a high-performing paid search offering. The Paid Search Director will blend strategic ownership with hands-on execution, while supporting the Head of Paid Search to evolve the wider proposition. Role Highlights… • Lead paid search strategy across a portfolio of 4-5 high-growth ecommerce clients, • Maintain hands-on control of campaign build, pacing and optimisation for select, more complex accounts, • Champion paid search within client strategy meetings and commercial negotiations, • Test new platform features and guide wider team adoption, • Collaborate across performance channels (SEO, Paid Social, Brand) to shape full-funnel plans, • Work closely with the Head of Paid Search to define and refine playbooks, frameworks and QA processes, • Mentor and support Specialists and Senior Specialists, challenging their thinking and helping them navigate the “grey areas” of complex account management You will need… • Proven success working in retail/ecommerce or agency-led paid search roles, • Deep platform knowledge in Google Ads, Performance Max, Shoptimised, Search Ads 360 etc., • Desire to remain close to the day-to-day execution of Paid Search, whilst still being strategic, • Strong commercial acumen, especially around P&L linked performance, • Confidence presenting strategy, leading client meetings and problem solving with senior stakeholders, • A track record of growing client revenue and building strong lasting relationships, • Desire to mentor and potentially step into a team leadership role Why You’ll Love It • Flexible hybrid model with flexible working hours, • Up to £3,000 annual development budget + 5 PD days, • 25 days’ holiday + birthday + 3 wellbeing/volunteering days, • Parental leave with up to 6 months at full pay (primary carer), • Remote international working options, • Early finish Summer Fridays (June–August), • Mental health support, private pension access, and latest tech setup, • Future path to Team Lead available if desired, • Join a 300+ global network of retail performance experts, • Inclusive, fun culture where attitude is valued as much as skills Apply now or send your CV directly to laura@3search.co.uk 📩

Fixed Wire Tester (Out of Hours) Contract: Key Account Network Location: London - covering the M25, Central London and surrounding home counties Hours of work: 41.25 hours, 14:00 - 22:00 Contract Type: Permanent We are seeking an experienced Fixed Wire Tester (Out of Hours) / Electrical Compliance Engineer to work across the whole ISS account, completing Fixed Wire Testing and Electrical Condition Inspection Reports (EICRs), and creating remedial work loads across various contracts. This role is part of the Key Account Network specialist electrical team and requires the delivery of electrical inspection, testing and remedial works to a consistently high standard, ensuring customer expectations are fully met. Job Description We are looking for a self-motivated, responsible and well-organised individual who is able to work on their own initiative while maintaining full compliance with statutory regulations and ISS HSEQ policies. The successful candidate will provide a professional service, represent ISS positively at all times, and ensure all works are carried out in accordance with BS7671: 18th Edition wiring regulations. Key Responsibilities • Undertake electrical inspection, testing and remedial works across multiple ISS contracts., • Complete Fixed Wire Testing and Electrical Condition Inspection Reports (EICRs)., • Ensure all electrical works comply with BS7671: 18th Edition wiring regulations., • Achieve high standards of quality, service and presentation at all times., • Ensure compliance with statutory regulations and ISS HSEQ policies and procedures., • Liaise proactively with customers, addressing concerns or escalating to line management as required., • Accurately complete and submit all certification, documentation and records within required timescales., • Maintain personal, vehicle and job records in line with company operating procedures. Professional and Personal Competencies/Qualifications • Proven experience carrying out Fixed Wire Testing in a commercial environment., • Electrical qualifications including 18th Edition Wiring Regulations., • City & Guilds 2391 – Inspection and Testing., • Strong understanding of contract requirements and Health & Safety regulations., • Ability to resolve electrical technical issues, estimate costs, and complete testing and certification with minimal disruption., • Confident using own initiative to meet company and client contractual needs., • Able to identify issues early, resolve where possible, and escalate to ISS Line Management when required., • Full UK driving licence (essential) - company van provided. The Company ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors - from healthcare to finance - to deliver smart, sustainable solutions that improve everyday experiences. We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community. As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team - we’ll be happy to support you. Join ISS and be part of something bigger.

Job Description – Senior Account Handler & Team Leader About the company You will be working for a growing Lloyd’s Broker specialising in Marine insurance business, with a network of offices operating in many main maritime hubs around the world. The business is multi-cultural and we are looking to recruit for a Senior Account Handler. We are fully service oriented, and we serve our customers with all our knowledge and passion. We can service any type of marine coverage but with the majority of our clients set on: Hull & Machinery / Increased Value / Freight Interest, P&I, War Risks, Kidnap & Ransom, Yachts. We place the business produced from our other group offices along with working directly with clients and other producing players. We therefore see a very wide variety of accounts and have vast experience in dealing with all types of tonnage, records, clients and trading. About the role and responsibilities You will need 10 years’+ experience in the London Insurance Market within a similar role and will need to be able to cope with a busy working environment, dealing with various tasks throughout the day. Role responsibilities • Handling own portfolio of accounts, within sub teams, including both Brokers and Account Handlers., • Ability to create open market MRC’s and facility declaration off-slips and endorsements., • Accurate preparation of client documentation in accordance with regulations and in line with CR procedures., • Submission of MRC slips to Whitespace Platform and/or sending MRC slip agreements to Underwriters via email., • Effectively manage all renewals and adjustments in a timely and professional manner to ensure completion., • Review and/or prepare all the necessary documentation to be handed to the Technical team for processing risks details into our inhouse broking system., • Calculating and processing premium across Hull & War Placements., • Work closely and provide technical support to Placing Brokers in Hull & War team., • Build and sustain relationships with colleagues abroad in CR offices., • Attend weekly team meetings., • Mentor other team members and share knowledge. Candidate profile This is a pivotal role within the company and therefore demands a responsible and flexible attitude. Essential • 10 years + experience in the London Insurance Market, • Previous Marine Hull & War experience, with multinational exposure, • Proficient preparation of MRC slips with attention to detail, • A working knowledge of placing platforms (Whitespace would be beneficial), • Proficiency in process driven role, • Diligence and ability to take ownership and work in a team environment, • Strong communication skills (verbally and written), • Excellent attention to detail, • Able to effectively prioritise your workload, manage time and ensure deadlines are met without compromising quality, • A working knowledge of Microsoft products (word, Excel and Outlook or similar software applications) Desirable • Interest in supervising a small team of Junior Account Handlers, • Experience supervising other team members’ work, • Knowledge of Italian language, • CII qualifications (or equivalent) Hiring process • First stage: Get to know you interview - with Head of Technical Operations & HR (approx. 45 mins), • Second stage: How you stand out from other candidates - with Senior Account Handler & HR (approx. 45 mins), • Final decision What we offer • Competitive salary - open, depending on skills and expertise, • Discretionary and variable annual bonus, • Enhanced company pension contributions (10%) with Scottish Widows, • 25 holiday days (increasing with length of service) + UK bank holidays, • Birthday off paid gift + 1 paid day off to volunteer / attend a charity event, • £1000 gross / per year commute allowance for a minimum of 4 days attendance in the office and 1 day from home at your own choice, • Corporate days events, • Private healthcare & dental insurance, • Season ticket loan, • 50% contributions towards a gym membership up to maximum of £50/month, • Income protection, • Life assurance (4x annual basic gross salary), • Salary sacrifice various schemes, • Employee benefits platform, • Wellbeing and mental health programmes, • One health MOT / pa, • Incredible office location with discounts at their bars and caffe’, • Plus other perks

JPA Health is seeking an experienced, client-facing Associate Medical Director / Medical Director to join our growing Medical Communications team. This individual will serve as a scientific leader across a diverse portfolio of medical affairs and scientific communications programmes, partnering with clients and internal teams to deliver high-quality, strategically grounded work. Combining scientific expertise, hands-on content development experience, and strong client-facing leadership skills, they will independently lead programmes across therapeutic areas, support organic growth opportunities, strengthen collaboration between JPA's UK and US medical teams, and help leverage AI-enabled tools to enhance efficiency and insight generation while maintaining the highest standards of scientific rigor and quality. This position is full-time and may be based either hybrid in London or remotely within the UK, with occasional travel to the London office, client meetings, and conferences as needed. Responsibilities Medical & Scientific Leadership • Lead medical affairs and scientific communications programmes across therapeutic areas and client accounts., • Independently develop, review, and approve scientific content across advisory boards, congress materials, slide presentations, workshops, publications, videos, training materials, and other medical communications initiatives., • Serve as a trusted scientific advisor to clients and internal team members, providing strategic guidance and scientific expertise., • Support KOL engagement, advisory board development, and scientific meeting facilitation., • Partner with account teams to ensure delivery of scientifically accurate, strategically relevant, and high-quality work. Client Leadership & Growth • Build trusted relationships with clients and contribute to organic growth opportunities across existing accounts., • Support scientific portions of pitches, proposals, credentials presentations, and new business discussions., • Identify opportunities to expand medical affairs and scientific communications support across client portfolios., • Represent JPA at client meetings, conferences, and industry events as the scientific lead. UK & US Collaboration • Act as a key scientific resource across both JPA's UK and US medical communications teams., • Partner with colleagues across geographies to share expertise, support account delivery, and strengthen integrated ways of working., • Help identify opportunities to improve collaboration, consistency, and scalability across the broader medical communications practice. AI-Enabled Innovation • Leverage AI-enabled tools and emerging technologies to support literature analysis, content development, workshop creation, insight generation, and scientific communications workflows., • Contribute to the ongoing evolution of AI-enabled medical communications practices across JPA., • Ensure appropriate scientific oversight, validation, and quality control of AI-assisted outputs., • Act as a champion for thoughtful, responsible adoption of emerging technologies within medical communications. About You Our ideal candidate must have: • Advanced degree (PharmD, PhD, MD, or equivalent) in Biomedical Sciences or a related field., • 5+ years of experience within a medical communications agency environment., • Strong medical writing and scientific content development experience., • Experience leading advisory boards, scientific workshops, congress activities, and medical affairs initiatives., • Demonstrated ability to operate independently and manage scientific programmes with minimal oversight., • Broad therapeutic area experience and comfort working across multiple disease states., • Strong presentation and client-facing communication skills., • Interest in leveraging AI-enabled tools and emerging technologies to improve scientific communications workflows. We would be thrilled if you also have: • Experience supporting new business initiatives, pitches, or organic growth efforts., • Experience working across global or multi-market programmes., • Experience in a clinical, medical affairs, or pharmaceutical industry setting. What Makes Us Different JPA Health offers you the opportunity to work with purpose as you achieve extraordinary results for our clients. You will elevate your career in an environment that thrives at the intersection of wellness, connection, and compassion. Our mission to help people live healthier lives begins with you. Our approach prioritizes compassion to ensure you and your family flourish. We promote flexibility with adaptable work arrangements for a balanced personal and professional life. Respect, inclusion, camaraderie, and connection – this is the heart of our agency’s ethos. We elevate each other. We work collaboratively. And we push ourselves to think bigger. In addition, JPA Health offers: • Generous holiday allowance and additional days off for charitable giving, • Unlimited access to LinkedIn Learning, internal webinars through JPA’s Elevate Institute, tuition reimbursement, paid professional development, and paid learning and development time, • Private healthcare and access to wellness initiatives, • Competitive pay, discretionary bonus scheme, and opportunities to advance in your career. At JPA Health, we put people first. We believe that a wide range of perspectives and experiences enhance our work and enable us to better serve our clients. Our Core Values – Collaboration, Communication, Creativity, Curiosity, and Compassion – guide our daily interactions and deepen our understanding of the clients we serve. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require an accommodation in order to apply for a position with JPA Health, please contact us for assistance at recruiting@jpa.com.

• Mon to Fri, • Strong salary plus package Hybrid role - some home working with travel to across South Region with particular focus on Canary Wharf, Northampton and Gloucester Here at ISS as a leading Facilities Management (FM) provider we are looking to recruit a Senior Technical Manage to oversee Hard FM operational delivery across our major corporate banking client's Southern Estate, focusing on their Canary Wharf HQ, but also major sites in Northampton and Gloucester, plus smaller satellite sites in the region. These sites are both corporate offices on a large scale or Data Centres, each representing huge significance to the client operation. Here you will provide technical and operational leadership to ISS Engineering operation team within designated region, accountable for Technical Services across the region, achieving 100% uptime of all Critical Infrastructure and providing service delivery in line with all legal and regulatory standards. Reporting into the Engineering Director, this is a fantastic role for an established Senior Technical Lead looking to advance their career within one of the UK's most prestigious and exciting accounts. Actions will include: • Operate as part of the UK Region Account Senior Leadership Team, providing effective and structure communication with all key Internal and External stakeholders., • Function as the Technical Lead and main point of contact for client within regional Technical Services operation, producing all necessary reporting to senior stakeholders within ISS and Client and attending contractual review meetings as per agreed contract governance., • Accountable to meeting contract KPI within Region, completing all planned, reactive, and corrective maintenance and maintaining critical building availability in line with contract requirements., • Use Management Information to support policy, strategy, investment, and operational decision making., • Lead the Technical Services operation across within set region, with responsibility for the completion of all Engineering and Building Fabric planned, reactive and corrective maintenance activities in line with contract requirements., • Responsible for the In Region completion of all M&E and Building Fabric work orders, ensuring the Region meeting contract SLAs & KPIs, • Ownership of engineering supply chain delivery in region, working to deliver optimum performance and drive efficiencies while identifying opportunities that enhance ISS self-delivery capability. We need from you: • Established Senior Technical leadership experience within a major and complex Corporate Banking and/or Data Centres contract(s) with a strong level of engineering qualification ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors—from healthcare to finance—to deliver smart, sustainable solutions that improve everyday experiences. We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community. As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team—we’ll be happy to support you. Join ISS and be part of something bigger

We are looking to hire an experienced Head of Operations - Gold Accounts Programme (GAP) which is a service focused role in the furniture industry, providing service excellence to Gold Account Programme clients. Are you an experienced leader from the interior design, workplace, or commercial furniture industry with a proven track record of delivering complex international projects for FTSE 500 clients? Do you excel in fast-paced environments, demonstrate exceptional communication and commercial acumen, and take pride in implementing robust processes that enhance client experience? If so, this role could be the perfect opportunity for you. Tsunami Axis is one of Europe’s largest furniture dealer consultants, specialising in delivering large-scale office furnishing projects helping to create spaces that transform the way people work. With our five UK and five EU locations we service our customers globally. Our service to our clients and their professional teams is built upon specialist knowledge and deep product expertise, giving choice, diversity and sustainable solutions. With a broad customer base made up of global corporations within the private sector, as well as local and central Government clients, our track record is second to none. The Head of Operations - GAP will oversee successful planning and implementation of resource, support operations, installations, and logistics teams. In addition, you will assist with client and internal reporting relating to the performance of our Gold Accounts Programme across the UK, mainland Europe, and selected international territories. You will ensure a consistent, high-quality experience—supporting both project delivery and long-term strategic account success. This is a highly visible role based from our London office, with a requirement for international travel. You must have experience in project, programme, or account management within the interiors, workplace, or related industry and demonstrated experience working with FTSE 500 or major multinational clients with global or pan-European delivery exposure. Key ResponsibilitiesClient & Programme Management - GAP teamAct as the central pivot point for the GAP Director and wider team, as well as the client from a project delivery and day two service perspective to ensure a unified and seamless client journey.Ensure the consistent implementation of processes and procedures across all operating regions to ensure quality, efficiency, and alignment (service excellence) with the wider TA strategy.Implement a proactive continuous improvement service approach, identifying opportunities for enhancing client service where possible.Ability to attend and lead/support the GAP Director with client meetings, project calls, and site visits where required, providing clear and consistent communication throughout.Oversight and strategic vision of multi-site, multi-country project delivery. Coordinating design, logistics, installation, and on-site supervision to ensure deadlines, budgets, and quality standards are met.Work closely with the GAP Director to align operational delivery with sales and individual account objectives.Working with the GAP Director, influence and shape the ongoing evolution of the Gold Account Programme, ensuring best practice, innovation, and commercial growth.Represent the programme at a senior level, acting as a trusted adviser and champion for quality, consistency, and client excellence. Operational FocusManagement of the GAP project managers ensuring the completion of detailed project plans that encompass supply chain management, shipping schedules, site access, manpower requirements, and risk mitigation.Oversight of operational delivery, including installations, international logistics and shipping for project, storage, and warehousing for assigned Gold Account projects.Management of the GAP Sales Support team and have oversight of pricing schedules and proposals. Have a particular focus on costing accuracy and on time completion of SSP work within the team.Working with The Torrington Group’s (TTG) compliance manager, ensure subcontractors and suppliers meet compliance, quality, insurance, and contractual obligations via the approved compliance portal.Manage the workload allocation across the GAP team, ensuring all SLA requirements are met or exceeded.Conduct post-project reviews (“lessons learned”) and embed continuous improvement into programme delivery. Commercial & Financial ManagementEnsure that full commercial oversight of subcontractor budgets, with a focus on identifying risks to program and costs.Accountable for project costs, variations, risks, and financial performance throughout the project lifecycle.Produce monthly and quarterly reporting on KPIs including team performance, subcontractor spend, supply chain performance, and financial outcomes.Drive margin improvement and profitability through effective commercial management and operational efficiency. Required Skills and ExperienceMinimum 5 years’ experience in project, programme, or account management within the interiors, workplace, or related industry.Demonstrated experience working with FTSE 500 or major multinational clients with global or pan-European delivery exposure.Strong commercial and financial management skills with the ability to protect margin and drive profitability.Thorough understanding of project delivery operations, including logistics, installation, site management, and supply chain.Excellent organisational, planning, and time-management skills with the ability to manage multiple priorities.Exceptional communication, negotiation, and stakeholder-management abilities.Experience leading cross-functional, geographically dispersed teams.Competence in project management and CRM systems (Salesforce experience desirable).High levels of integrity, professionalism, and commitment to delivering outstanding client service.Willingness to undertake travel across the UK and Europe and occasionally Global. Personal AttributesClient-focused with a proactive, solutions-oriented mindset.Detail-driven while maintaining a strong grasp of commercial impacts and strategic objectives.Confident leader able to inspire, influence, and support diverse teams.Resilient, adaptable, and comfortable working within fast-moving and complex environments. What We OfferThe opportunity to work with high-profile global clients at the forefront of workplace design and delivery.A senior role offering real influence over programme performance, client satisfaction, and commercial outcomes.Competitive salary and benefits package including bonus, alongside opportunities for professional and international development.

HEAD ROASTER | Old Spike Roastery CIC | £40,000 - £45,000 per annum based on experience Old Spike Roastery is a specialty coffee social enterprise based in South London. Every bag we sell funds meaningful employment and support for people experiencing homelessness. We roast and ship exceptional coffee every week to wholesale cafe accounts, offices, restaurants, and direct-to-consumer customers across the UK. We're looking for a Head Roaster to lead the quality and coffee side of our roastery as we continue to grow. The Role This is a senior, hands-on role responsible for everything that goes into the cup, from sourcing and selecting green coffee through to roasting, quality control, and blend development. You'll lead a small roasting team, manage our roasting schedule, and be the person who sets and maintains the quality standard across everything we roast. We're currently roasting high volumes per week across wholesale, retail, and e-commerce, and that volume is continuing to grow. We need someone who is comfortable operating at that scale without compromising on quality, and someone who understands that specialty quality and volume aren't mutually exclusive. You must understand customer needs and preferences within the scope of specialty, and the importance of meeting those requirements. You'll work closely with our Roastery Operations Manager, who handles the commercial and logistics side of the site, and with senior management on sourcing strategy, budgets, and new product development. What You'll Be Doing • Roasting / Profiling: leading all production roasting on our Giesen W30A, creating and maintaining and adapting roast profiles, ensuring consistency and quality across every batch, • Green coffee sourcing and management: building and maintaining relationships with importers and traders, cupping and evaluating samples, selecting coffees that align with our quality and sustainability standards and commercial needs. Keeping a close eye on the green coffee market and seasonality, understanding buying cycles, contract dynamics, incoterms, and tying sourcing decisions into our commercial strategy and margin targets. Ensuring orders are placed on time and based on stock levels / forecasts., • Forecasting: building a sourcing schedule for all the Old Spike line based on future harvest and arrivals from different origins. Knowing the harvest calendar for the different countries anticipating the request of PSS., • Quality control: leading the QC process including cupping, roast analysis, and roast logs; setting the benchmark for Old Spike Standards and making sure the team holds it and understands it., • Blend development: creating and refining our core blends and seasonal offerings ahead of time, working with the commercial team to ensure the range meets customer demand and margin targets. Developing new blends for specific customers according to their needs and working hand in hand with the wholesale department on budgets, volumes and forecasting., • Budget and margin: managing the green coffee budget, understanding and tracking added costs, and calculating margin across our product range to support commercial decision-making, • Production planning: building and managing the weekly roasting schedule in line with order volumes, stock levels, and fulfilment deadlines, • Team leadership: line managing the Production Roaster and any supporting roasting assistants; setting standards, running check-ins, and developing the team's skills and coffee knowledge, • Equipment: owning the maintenance and care of the Giesen W30A and all roastery equipment, including cleaning schedules and liaison with technical service when needed, • Coffee training: leading internal coffee education for the wider team, including baristas across our cafe sites, and supporting our social impact training programme where relevant, • Marketing support: source traceability and marketing material from importers for new releases, and review all published coffee content for accuracy and brand alignment, • Client-facing and business development: attending client cuppings and tastings to support our sales and account management team, helping showcase our coffees and build relationships with existing and prospective wholesale customers, • Industry representation: representing Old Spike at industry events, exhibitions, and competitions, building our reputation within the specialty coffee community and staying connected to what's happening in the wider market About You You have significant experience as a Head or Senior Roaster in a specialty coffee environment, ideally at volumes of above 1,000 KG+ per week. You understand the craft and the science. • Confident sourcing green coffee: you've worked directly with importers, cupped extensively, and made buying decisions based on quality, availability, and cost. You have a keen interest in and working understanding of the coffee market, including harvest cycles, pricing trends, and how they affect planning and commercials., • Knowledgeable about sustainability concepts and standards and committed to look for and work with coffees with demonstrable impact in origin communities., • Strong on numbers: you're comfortable managing a budget, costs beyond the green price per kilo, and understanding how sourcing decisions affect margin, • A calm, positive and capable team leader: you set clear expectations, lead by example on the roaster, and bring people with you on the journey, • Organised and production-minded: you can plan a roasting schedule that keeps up with demand and adapts to last minute changes or special requests., • A clear communicator: you can talk coffee with importers, explain flavour to customers, and give honest, measured feedback to your team, • Comfortable in a client-facing environment: you're confident leading cuppings, presenting coffees to wholesale customers, and representing the brand at events, • Passionate about quality but pragmatic about scale: you care deeply about what's in the cup and you understand the operational realities of producing it at volume, • Experience with Cropster or similar software is a strong advantage, • Experience with Giesen roasters is a plus but not essential, • Food safety knowledge (HACCP Level 3 or similar) is desirable, • Q Grading or SCA qualifications are a plus, • Motivated by working somewhere that stands for something — our mission matters and we want someone who connects with it Benefits • Access to industry events and coffee exhibitions, • An additional holiday day for every year you stay with us, • Staff rewards app with benefits across restaurants, retail stores, gyms and more, • Free coffee on and off shift, 50% staff discount on all other products, • NEST Pension scheme, • Flexible working hours Old Spike Roastery is a London living wage employer and an equal opportunities employer. We welcome applications from people with lived experience of homelessness or the criminal justice system. We are ideally looking for someone to start mid-late July, but will also consider candidates who can start in August. Please apply via the link or email jade@oldspikeroastery.com including a cover letter, to submit your application.

About Our Client Our client is a high-growth payments business with a proven product, significant market share and repeat revenues, an expanding client base, and the commercial momentum to match. They've built something that works — now they need the leadership to scale it. This is a business at an exciting and critical juncture. The foundations are strong, the market opportunity is significant, and the backing is in place. What they need now is a General Manager to bring it all together and take the business to the next level. The Role This is a rare and genuinely broad GM role — one that spans commercial, operations, and product, with a singular focus on scaling the business. Reporting directly to the CEO, you'll effectively run the day-to-day of the organisation while owning the growth agenda. You'll be the connective tissue between functions, the person who keeps execution tight while the business moves fast, and the leader who builds the team and culture capable of sustaining that pace. This isn't a role for a functional specialist who wants to stay in their lane. It's for someone who thrives in the full picture — equally energised by closing a major client, fixing a process that's starting to creak at the seams, and working with product on what gets built next. What You'll Be Doing Commercial & Revenue • Own the revenue number — setting targets, driving pipeline, and holding the commercial team accountable for delivery, • Lead and develop the sales and account management function, building a team that can win new business and grow existing relationships, • Define go-to-market strategy for new products and market segments, working closely with product and marketing to execute it, • Build and maintain senior client relationships, getting involved directly where the stakes are highest Operations • Take ownership of the operational backbone of the business — ensuring delivery, onboarding, support, and compliance functions are running efficiently and scaling in line with growth, • Identify and address operational bottlenecks before they become problems, building the processes, tooling, and team structures needed to support the next stage of scale, • Maintain a strong grip on operational risk, working with compliance and legal to ensure the business operates to the highest standards as it grows, • Drive the reporting and performance management frameworks that give leadership and the board clear visibility of what's working and what isn't Product • Act as the commercial voice in product — ensuring what gets built is grounded in customer need, market opportunity, and revenue potential, • Work closely with the CPO or Head of Product to prioritise the roadmap, balancing short-term commercial demands with longer-term strategic bets, • Lead the commercial launch of new products, owning the go-to-market from positioning through to adoption, • Feed market intelligence, client feedback, and competitive insight back into the product process continuously Scaling the Business • Build the leadership team around you — identifying gaps, hiring well, and developing people who can grow with the business, • Work with the CEO and board on the growth strategy, translating ambition into actionable plans with clear milestones and accountability, • Act as a cultural anchor as the business scales — maintaining the speed and hunger of a start-up while introducing the structure and discipline of a more mature organisation What They're Looking For • Significant experience in a GM, or C level role , or similarly broad leadership role within payments, fintech, or financial services — you know this industry and understand what scaling a business in it actually requires, • A proven commercial track record — you've owned revenue targets, built pipelines, and led teams that consistently deliver against them, • Operational depth — you understand how high-growth businesses break under pressure and you know how to fix them before they do, • Experience working closely with product teams, with the commercial instinct to help shape what gets built and the credibility to influence without controlling, • A strong people leader who attracts talent, develops it, and creates teams with high standards and high output, • Equally comfortable in the boardroom and the weeds — able to present strategy to investors one day and solve an operational problem with the team the next, • A self-starter with high energy, sound judgement, and the resilience to thrive in a fast-moving, high-ambition environment

Director – Energy & Utilities (Client Growth & Portfolio Leadership) London (Hybrid) Full-Time | Permanent Up to £135,000 + benefits Leading Global Change & Transformation Consultancy Energy & Utilities Practice Company Overview Join a leading global change and transformation consultancy helping organisations turn strategy into reality through pragmatic, delivery-focused consulting that creates lasting impact. The Energy & Utilities practice partners with major UK regulated utilities to deliver complex transformation across operating models, organisational change, technology enablement, and customer experience. The team is a key growth engine for the business and is expanding its senior leadership capability to accelerate account and portfolio growth. Role Overview This is a Director-level Client Growth and Consulting Leadership role within the Energy & Utilities practice, operating at the intersection of business development, account leadership, and solution delivery. Working closely with the Energy & Utilities Portfolio Lead, you will play a pivotal role in shaping, growing, and leading the Energy & Utilities business unit, with accountability for driving both revenue growth and delivery excellence across key strategic accounts. This is a highly commercial leadership role requiring strong experience in selling, shaping, and delivering complex consulting engagements within regulated industries (particularly utilities). Key Responsibilities • Lead across business development, account leadership, and solution delivery within Energy & Utilities, • Identify, shape, and sell consulting solutions across organisational strategy, people & change, programme delivery, and technology advisory, • Build and grow long-term client relationships at senior executive and C-suite level, • Drive significant account growth and revenue generation across key utility clients, • Lead complex transformation engagements while ensuring commercial success and delivery excellence, • Develop and mentor high-performing consulting teams, acting as a formal career coach and leader, • Contribute to and influence the Energy & Utilities portfolio strategy alongside senior leadership, • Represent the practice externally through thought leadership, networking, and industry engagement, • Develop proposals and lead the sales process for major consulting opportunities What We’re Looking For • 10+ years’ experience in management consulting, advisory, or Big 4 / professional services environments, • Strong and demonstrable experience within the Energy & Utilities sector (essential), • Proven track record of business development, account growth, and solution selling, • Experience leading and growing large, complex consulting engagements end-to-end, • Strong credibility with senior stakeholders and experience operating at C-suite level, • Demonstrated ability to originate and close consulting opportunities, • Experience building, leading, and developing high-performing consulting teams, • Strong commercial acumen with a track record of driving revenue growth, • Excellent communication, influencing, and stakeholder management skills, • Degree educated (Master’s or professional certifications advantageous) Package & Benefits • Salary up to £135,000, • Private medical insurance, • Flexible benefits package, • Enhanced parental leave, • Pension and savings schemes, • Hybrid working model, • Strong learning and leadership development support

ABOUT THE ROLE Realtime is searching for a Senior Executive who is an emerging expert across paid media channels and disciplines. In this role, you will work on a daily basis with large global brands on performance and brand advertising campaigns that drive impact, revenue, and growth — helping to shape the strategies and executions that make our clients succeed. This is a hands-on role for someone who loves being in the platforms, testing new ideas, and bringing creative thinking to performance challenges across Paid Social, Search, and beyond. If you thrive in fast-paced, data-driven environments and are energised by scale and innovation, this role is for you. KEY RESPONSIBILITIES • Execute large-scale paid social campaigns across Meta, TikTok, Pinterest, X, and Snapchat — ensuring every campaign launches on time, on budget, and to the highest standard., • Work hands-on-keyboard across paid social and beyond — while Paid Social is your core focus, you'll support and manage campaigns across multiple channels and disciplines, including search platforms such as Google and Bing., • Serve as a key client contact for campaign performance, reporting, and execution — translating data into clear, actionable communication., • Build and execute tests, then report on findings and make recommendations on how they should be interpreted, iterated, and improved., • Partner closely with Operational Managers and Account Directors to ensure tactical execution is viable and aligned with client goals., • Champion the use of proprietary AI technology to automate workflows and drive operational efficiency at scale., • Stay at the forefront of industry innovation, bringing new ideas and best practices to clients and internal teams alike., • Collaborate with creative teams to bridge the gap between data and design, providing 'creative-performance' feedback that informs the next generation of ad assets. WHAT WE'RE LOOKING FOR • 1+ years of hands-on experience in paid social as a core discipline, with experience across one or more of the following a strong plus: paid search / shopping, programmatic or app-based advertising.advertising., • Proven track record of success delivering against performance KPIs across paid media campaigns., • Demonstrated ability to manage multiple accounts and projects simultaneously, meeting objectives and key deadlines., • Strong platform expertise across Paid Social, with hands-on execution across Meta, TikTok, and beyond., • Experience with analytics and measurement fundamentals including UTM tagging, Google Analytics, and platform-native tracking., • Outstanding data handling and analytical skills, with a data-first approach to optimisation and decision-making., • Excellent written and verbal communication skills, with confidence presenting insights directly to clients., • Well-organised and adaptable — able to move fluidly between campaigns, channels, and priorities., • A genuine passion for digital marketing, continuous learning, and doing the kind of work that turns heads., • A deep understanding of 'Creative Strategy'—you know the difference between a high-performing hook and a weak one, and you can articulate why a specific asset is or isn't resonating with an audience. WHY REALTIME Realtime is a global challenger agency that uses tech, innovation, and agility to out-punch the incumbents and bring real, effective change to the brands with which we work. We have a passion for building bold, creative solutions that genuinely move the needle for clients. To accomplish that, we lead the way with full-funnel strategic thinking, AI-backed advertising technology, and award-winning measurement strategies that take our brand partners to the next level. Realtime is built for the AI era, and is backed by Pixis – the industry leader in AI advertising and creative tech that is trusted by thousands of brands and agencies globally. As part of the Pixis team, Realtime is the first-mover on the latest and greatest in AI adtech products and testing – and we take those advancements directly to our clients. As part of the Realtime and Pixis team, candidates exploring opportunities with Realtime should expect to find a dynamic, uniquely positioned, and future-oriented organization that loves our people just as much as our clients

About us: At Toluna, we keep the world’s biggest brands one step ahead of their markets, their competitors, and their customers. For 25+ years we’ve been a leader in consumer insights, and today we’re at the center of our industry’s biggest shift: the move to AI-powered research grounded in real human truth. Brands come to us because we’ve solved a problem most of our industry is still wrestling with: how to move fast without losing trust in the answer. Speed comes from AI we’ve been developing in-house since 2019, always-on platforms, and a 79M+ validated consumer community across 100+ countries. Introduction: As a Senior Research Manager focused on financial services, you will play a key role in driving project success and leading client relationships alongside a dynamic team of researchers. This position is pivotal in delivering actionable insights for high-profile clients in a collaborative, growth-oriented work environment. Responsibilities: Client and Project Management • Lead multiple projects, with a focus on the financial services sector., • Design research that meets project objectives in consultation with clients., • Manage end-to-end, predominantly ad hoc research projects, including survey design, data analysis, and results presentation., • Analyze and transform data into clear, high quality, story-driven reports and presentations that address clients’ research, commercial, and communication goals, whilst keeping in mind regulatory requirements., • Maximize use of internal AI tools to enhance research delivery., • Review deliverables from more junior members of the team., • Work closely with internal operations teams to oversee survey deployment, data collection, and analysis processes, while managing timelines, budget and delivery efficiency. Strategic Contribution • Develop a strong understanding of client business needs, with the ability to deliver tailored solutions., • Demonstrate deep knowledge of consumer insights on topics like new product/service development, Consumer Duty, communications testing and advertising campaigns., • Contribute to business development by supporting proposals, pitches, and account growth initiatives as needed. Your Profile: • 10+ years of experience in quantitative research, including UK and international studies., • Knowledgeable in and passionate about the financial services industry., • Proven expertise in designing, managing, and delivering complex adhoc research projects to answer business questions., • Excellent analytical and storytelling skills with a focus on turning complex data into actionable insights and compelling presentations., • Proven ability to manage client relationships., • A results-driven, can-do attitude with a passion for research excellence., • Positive, solution-oriented attitude., • Collaborative team player who thrives in a dynamic, fast-paced environment., • Commitment to fostering an inclusive, empathetic, and transparent work culture., • Strong organizational and project management skills, handling multiple tasks effectively., • Experience or education in fields such as Marketing, Business, Economics, Communications, Social Sciences, or similar areas. Formal degrees are welcome but not required., • Excellent verbal and written communication skills in English. What success looks like in this role: • Develop strong relationships with key clients within the first 3 months., • Demonstrate financial services expertise., • Lead multiple adhoc studies with a strong focus on quality and client objectives., • Ensure high-quality, on-time delivery across your projects., • Work closely with a wider team of researchers and client directors., • Effective co-operation with internal operational teams. Our Values: Acting with Ownership- Demonstrating individual accountability Bringing a forward mindset- Being action-oriented, bold and entrepreneurial Collaborating with Curiosity- Exhibiting teamwork through togetherness Discussing openly, committing jointly- Sharing your views openly Embracing empathy- Being egoless & caring What we Offer: At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board. Join our global team. We welcome big thinking and reward great work.

Role: Account Manager D&C Department: Design & Construction, Amazon Security Technology (EMEA) - this team sits within Amazon Web Services, but its key customer is Amazon Corporate Security. Location: London, UK. Must be able to work from an Amazon Corporate office five days per week. Regular overseas travel. Employment Type: Full-time, permanent. Contracted to Upstream Risk Management, enduring secondment to Amazon Reports to: EMEA SecTech Regional Manager Direct reports: Senior Technical Project Managers, Technical Project Managers (team of 9) Package: £100,000+ (Salary depending on experience). Start: June 2026 Job Summary Contracted to Upstream Risk Management, you will be permanently embedded within Amazon’s Security Technology Design and Construction (D&C) team in Europe, the Middle East and Africa (EMEA). The D&C team sits within Amazon Security and owns all aspects of technical corporate security to protect people, physical and intellectual property across Amazon estates (not including distribution or data centres). The Account Manager role is critical to delivering contractual success. You will be responsible for turning strategy into action to deliver on Upstream Risk Management’s obligations to support Amazon Corporate Security’s promise of a safe and secure work environment for all Amazonians. You will achieve this by applying your leadership, project management and technical security skills to the detail of planning, leading a team of technical experts, monitoring progress and reporting. We are looking for an experienced professional who embodies the Amazon Leadership Principles. Exceptional customer focus is non-negotiable. Strong project and stakeholder management skills, along with a firm technical understanding, will be pivotal to success. The successful applicant will be able to demonstrate data-based decision-making, a strong understanding of cost-benefit analysis, and a track record of program optimisation. Strong leadership skills are essential. The location of this role is LHR16, an Amazon corporate office in central London, and you should expect five days per week in the office. International travel of around 20% of the time, including at short notice, should be expected. Key Responsibilities Include: • Serve as a single point of contact for Amazon SecTech. Maintain availability during core business hours for regular communications on team staffing and performance, project-related correspondence and issues, and other topics as deemed relevant to the overall contract scope of work., • Monitor project workload versus staff availability. Make recommendations to SecTech on staffing levels and project loading based on quantitative data analysis and historical workload., • Manage the entire vendor team to ensure the scope of work is being executed in accordance with contract documents. Assist in the onboarding/offboarding of vendor staff as necessary to maintain the expected level of project delivery quality and SLA performance., • Serve as an escalation point with internal and external stakeholders for all issues related to ongoing projects., • Perform Quality Assurance / Quality Control of team deliverables to ensure conformance with Amazon design and construction standards. Regularly audit program performance versus deliverables and scope descriptions and make recommendations to address shortfalls., • Conduct project lessons-learned meetings and make recommendations to Amazon for the adoption of new standards or process requirements., • Schedule, document, and lead Monthly, Quarterly, and Annual Business Reviews, which will track vendor performance against the established scope of work, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). About You • Minimum of 7 years in security program management, either as a consultant, end user, or embedded services team leader., • Minimum of 5 years of experience as a cross-functional team leader, managing program personnel, leading talent assessments/reviews, managing workload and job assignments, etc., • Demonstrated understanding of the security project lifecycle, including technology selection, design, bid, award, construction administration, testing, and commissioning., • Working technical knowledge of access control system hardware architecture, components, and standard installation practices., • Ability to develop key relationships across functional disciplines, in order to help move projects and other key initiatives forward., • Strong analytical, verbal communication, and writing skills.

Client Partner – Global Workplace Experience & Transformation At Paragon Workplace Solutions, we don't just deliver workplace services—we create exceptional workplace experiences .We're looking for an outstanding Client Partner to lead one of our most strategic global client relationships across UK, EMEA and APAC. This is a rare opportunity for a senior leader who understands how world-class service, hospitality, and workplace innovation come together to create environments where people and businesses thrive . You may currently be leading workplace experience programmes within a corporate environment, managing premium guest services for a global organisation, or delivering exceptional service standards within a luxury hospitality or five-star hotel setting. Whatever your background, you'll share our belief that great experiences start with great peopl e. What you'll be do ingAs Client Partner, you'll hold full responsibility for a complex, multi-country account, leading service delivery, commercial performance, transformation initiatives, and strategic client engageme nt.You'll partner with senior client stakeholders to shape the future workplace, driving innovation across hospitality-led services, front-of-house operations, concierge programmes, workplace experience, and integrated business support servic es.Leading a large, geographically dispersed team, you'll inspire a culture of excellence, collaboration, and continuous improvement while ensuring a consistent, premium service experience across every locati on.We're looking for someone w ho:✔ Has significant experience within workplace experience, corporate hospitality, guest services, luxury hotels, premium customer experience, or integrated workplace servi ces✔ Understands what exceptional service looks and feels like—and knows how to scale it across multiple locations and cultu res✔ Can operate confidently at executive level, influencing senior stakeholders and building trusted partnersh ips✔ Combines strategic thinking with operational excelle nce✔ Has experience leading large teams and creating high-performing, engaged cultu res✔ Brings a commercial mindset, identifying opportunities for growth while delivering outstanding client outco mes✔ Is passionate about shaping the future of the workplace and creating experiences that people genuinely va lue Why Paragon Workplace Soluti ons?Our teams are embedded within our clients' organisations, becoming an extension of their business and helping them solve complex workplace challenges every day.We combine people, technology, creativity, and innovation to deliver exceptional experiences for some of the world's leading brands. In return, we offer an entrepreneurial, fast-paced environment where talented people can make a genuine impact, influence strategy, and grow their care ers. If you're an inspiring leader with a hospitality mindset and a passion for transforming workplace experiences, we'd love to hear from you.Apply now or contact us for a confidential conversa tion.#WorkplaceExperience #HospitalityLeadership #GuestExperience #ClientPartner #WorkplaceTransformation #CorporateHospitality #EmployeeExperience #FacilitiesManagement #FrontOfHouse #LeadershipJobs #EMEAJobs #AsiaPacificJobs #ParagonWorkplaceSolu tions All qualified applicants will be considered fairly and without discrimination on the basis of race, ethnicity, gender, gender identity or expression, sexual orientation, disability, age, religion or belief, marital or civil partnership status, pregnancy or maternity, or any other characteristic protected by applicabl e law. We recognise how challenging the current job market can be, and Paragon Talent Solutions are committed to providing the best possible candidate experience throughout the recruitment p rocess. If you are interested in this opportunity, we kindly ask that you apply via this LinkedIn advert rather than by email or LinkedIn direct message. This helps us ensure that every application is reviewed fairly, consistently and efficiently through our established recruitment process. If you require any reasonable adjustments or additional support during the application process, please let us know and we will be happy t o assist.

Job title: Learning Partner Days per week: full time Location: Hybrid (remote and onsite in Central London) We’re looking for a Learning Partner to join our team, managing existing accounts and growing new ones as we look to accelerate our commercial growth. You’ll be selling highly impactful, bespoke learning programmes that support some of the largest companies in the world. About DoThinkDo: We create immersive, hands-on learning experiences that unlock human potential and creativity whilst driving organisational performance. We partner with esteemed brands like Bupa, AstraZeneca, Specsavers and Virgin Media O2 to unlock the potential of their people by combining an experiential and effective mix of acting techniques, behavioural psychology and group coaching. Whether it’s a leader learning to inspire their team or a team tackling the challenges of the modern changing workplace, we’re here to help them stretch, grow, and perform at their best. We’re a tight-knit team delivering in-person and online experiences that shape people’s careers and lead to life-long behaviour change. The Role: DoThinkDo is an innovative company with ambitious growth plans, this role is key in helping us deliver those plans, As one of our team of Learning Partners, you’ll be both a strategic thinker and hands-on doer - working closely with our founder, CEO, and sales team to shape our Account management and growth strategy, working with marketing to create and drive events, webinars and other outbound activity. Your focus areas: • To build and create meaningful relationships with clients across all sectors, • to work consultatively with our clients, assimilating complex needs and challenges, • to propose suitable solutions from our unique and innovative point of view, • to be very comfortable acting and thinking creatively, • a deep understanding of the stages of a consultative sales process, • to work collaboratively with marketing on strategies, campaigns and outbound execution, • Most of all, a hunger and desire to make a difference here at DTD Who you are: We are looking for a creative thinker, someone who loves to collaborate and is curious about communication, how people learn and what we do to help and impact them. You’ll have several years experience in a consultative b2b sales environment, some of it gained within a learning or training organisation, be competent with the mechanics of account management, such as CRMs (HubSpot is ideal), campaign generation and proposal writing. You’ll have a proven track record of hitting your targets, comfortable working with deal sizes in excess of £100k+, experience owning the end-to-end process from lead sourcing, through to proposal generation and final pitch. Importantly, you’ll have a love of learning - we’re thought-leaders in our space, so we want you to be excited about what drives human performance and engagement at work.

JOIN OUR JOURNEY Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent. Our entrepreneurial spirit means success is recognised and rewarded. There are no limits to what you can achieve here, which our employees agree with, evidenced by being a Campaign Best Place to Work for six consecutive years and one of The Sunday Times Best Places to Work 2025. As well as this, we’re Campaign’s Independent Agency of the Year 2024 and Media Week’s Independent Agency of the Year 2025. We are IPA Effectiveness accredited, an IPA People-First agency, and All In Champions, with industry-leading work recognised by double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites and a 2025 Effie for our work with Alzheimer’s Society. Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, IG, Sharps Bedrooms, SunLife, Standard Life, Ancestry, Laithwaites Wine, Save the Children, Guide Dogs, Alzheimer’s Society, RNLI and Clearscore. OUR VALUES • Commit to Doing the Right Thing (Act with integrity and accountability), • Help People Flourish (Invest in people), • Dig Deeper to Understand Better (Data driven curiosity) OUR COMMITMENT TO YOU Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year parties. On top of that, we offer extra benefits, which make life at Medialab even more rewarding: • Time to Unwind – 22 days holiday (+ Christmas holiday closure), birthday day off, holiday buying scheme, flexi-hours and work abroad scheme., • Hybrid Working – Balance between home and office (3 days in office). We welcome requests for flexible working arrangements from the commencement of employment., • Career Growth – A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support., • Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps Mental Health First Aiders and unlimited free professional counselling., • Supporting Families – Enhanced parental leave, flexible working and life assurance., • Giving Back – Paid charity days and sustainability initiatives., • Perks & Rewards – Retail discounts, long-service trips and an unforgettable team culture. YOUR NEXT CHALLENGE The AV Account Director is a pivotal senior leader within Medialab’s growing AV department. This role is designed for a dynamic media professional ready to blend senior execution with strategic foresight. While you will maintain a guiding hand on buying, your core mandate will be elevating the agency’s AV planning practice by personally designing sophisticated, holistic strategies and by mentoring and upskilling junior team members to deliver gold-standard output. Operating within an independent agency environment means your remit will be broad, exciting, and highly collaborative. You will be exposed to aspects of agency life such as direct commercial negotiations, deal structures, and close media-owner partnerships. WHAT YOU'LL BE DOING • Lead the creation of comprehensive, evidence-based AV strategies that seamlessly balance traditional linear TV reach with modern digital execution., • Drive planning excellence across the entire Connected TV landscape, ensuring robust integration of BVOD, Sky AdSmart, YouTube, and the long-tail of AVOD., • Leverage critical industry planning data and tools, demonstrating expert proficiency with Tech Edge, BARB data via DDS, CFlight (BARB's hub) and TouchPoints., • Actively champion the adoption of forward-thinking practices, including addressable environments. Programmatic addressable TV experience is highly preferable (though not essential)., • Oversee buying and trading delivery of the mangers and exec, acting as escalation point for challenges or technical hurdles while enforcing strict governance over budget pacing and value-position reporting., • Act as the primary strategic advisor for senior clients, taking ownership of annual strategies, high-level media plans, Post-Campaign Analyses (PCAs), and audits., • Build and nurture strong, senior-level relationships with major broadcasters, streaming platforms, and digital networks to unlock bespoke, client-first opportunities., • Oversee the day-to-day development of AV Managers, Senior Account Executives, and Account Executives. MUST HAVE SKILLS • Strong, demonstrable experience in planning holistic AV campaigns with an absolute bedrock of linear TV expertise., • A naturally curious, analytical, and critical mindset. You must be able to cut through the industry hype, question face-value claims, and remain cynical of products or platforms that promise the world but lack substance., • A steadfast reliance on robust data over marketing noise. You should be passionate about getting to the true nub of a product’s performance by interrogating the data to prove actual business value., • Thorough understanding of and practical planning experience across BVOD, AdSmart, YouTube, and wider AVOD platforms., • Expert working proficiency with Tech Edge, DDS (BARB), and CFlight., • A track record of building and maintaining strong relationships with major media owners and publishers., • Experience managing or mentoring junior team members, with a passion for teaching the craft of strategic planning. NICE TO HAVE SKILLS • Experience navigating programmatic buying methods within the CTV space is highly advantageous., • Familiarity with econometric modelling, incrementality testing, and attribution frameworks to prove campaign effectiveness.

Building Services Contract Manager M&E Service Provider Commercial Building - City of London £65-68,000 Salary Car Allowance Annual Bonus Pension Etc Our customer are one of the leading FM and HVAC services providers in the UK and with global coverage, who seek a Contract Manager to run one of their long-held accounts for a large Museum based close to Oxford Street in Central London. This organisation are responsible for planned and reactive maintenance to electrical, mechanical and general building services systems within this building, man-management of a team of multi-skilled engineers, support staff as well as liaison with specialist contractors to deliver a 5* service. Guideline salary for this position is up to £68,000 for the right individual, while package comprises of a car allowance (£5,000) as well as a discretionary bonus of up to 20%, as well as a standard company pension. Day-to-day duties and responsibilities include but are not limited to: • Responsible and full accountability for operational service delivery, financial management (P&L), people management, compliance and risk management, • Delivery of contractual commitments and monthly, quarterly and annual reporting to the client, • Delivery of internal monthly reporting and presenting to senior stakeholders, • Evaluate applicable proposals and required changes to services identifying financial, personnel and operational performance implication and improvements, • Responsible for contract strategic alignment and development, exploiting and securing all opportunities to deliver increased turnover and profitability, • Ensure succession planning arrangements are in place, • Ensuring business policies and processes are effectively communicated and implemented within the contract, with a key focus on QHSE, statutory legislation, Health & Wellbeing and DE&I, • Engages executive involvement as needed to leverage the broader Business to introduce new scope & business pricing, as part of delivering an integrated set of services, • Direct management and engagement of preferred/approved supply chain, • Sets and supports the overall strategic vision and delivers best in class operational service to help enhance the workplace experience, • Delivering complex projects and ensuring successful delivery, • Risk management - identify risk and adopt appropriate mitigation measures, • Compliance management – ensuring all activities comply with current statutory legislation While candidates do not need to be qualified in an engineering it is preferable, any interested parties must have a demonstrable history of delivering M&E maintenance or TFM contracts within a commercial / corporate services environment. Person Specification • Experience as an operational and serviced focus leader, in a similar role, • Possess solid understanding of contract commercials, • Be innovative & have proven capabilities to develop & grow contracts / portfolio, • Experience at interfacing at all levels throughout an organisation, • Able to command credibility and can influence a broad range of stakeholders, • High level of personal credibility, customer relationship management, networking and interpersonal skills, • Proven change management experience in the development & implementation of strategic plans, • Exceptional collaboration and community building skills, • Understanding of contracts and commercial models in the market, • Understanding of Industry knowledge and trends Based in the Central London, the building is a heavy footfall site popular with tourists. As such, the successful individual will be customer-focused and articulate, capable of delivering a strong service, be reachable and accountable with regular meetings, and drive positive culture for the site-based team. With a huge range of contracts across multiple sectors within the commercial environment including Real Estate and Corporate, Healthcare and Critical Engineering, there are multiple avenues for progression for a dedicated and motivated contract/account manager looking to further their career.

Head of Customer Success Remote/Hybrid (UK) | Full-Time Join Logicalis as We Build the Future of Customer Success At Logicalis, we're more than a technology solutions provider—we're Architects of Change. As one of only five Cisco Global Gold Partners and ranked within the top 1% of Microsoft Azure partners globally, we help organisations accelerate their digital transformation through innovative technology, strategic expertise, and exceptional customer outcomes. We're now looking for an experienced and commercially minded Head of Customer Success to define, build, and lead our Customer Success function across our Networking Solutions business. This is a rare opportunity to shape the strategy, operating model, and customer engagement approach for a growing recurring revenue business while working alongside senior leadership and some of the world's leading technology partners. The Opportunity - As Head of Customer Success, you will own the end-to-end customer lifecycle strategy, ensuring customers successfully adopt, expand, and renew their investments with Logicalis. You'll play a critical role in driving growth across Cisco Enterprise Agreements (EA), software programmes, support services, managed services, and recurring revenue streams while building a scalable Customer Success function that delivers measurable commercial outcomes. This role combines strategic leadership, commercial ownership, and customer engagement, making it ideal for someone who enjoys building functions, influencing stakeholders, and driving business growth. What You'll Be Doing - Strategy & Leadership • Define and execute the Customer Success strategy across the business, • Build the business case for Customer Success and demonstrate clear ROI, • Develop customer segmentation, engagement models, and success frameworks, • Design and scale the Customer Success operating model, processes, and team structure, • Create a customer-centric culture aligned around adoption, expansion, and retention Customer Lifecycle Management • Own the customer journey from purchase through onboarding, adoption, expansion, and renewal, • Drive customer engagement programmes that position Logicalis as a strategic partner, • Develop health scoring, adoption strategies, and renewal frameworks, • Identify and capitalise on expansion opportunities across the customer base Commercial Growth • Increase Enterprise Agreement (EA) adoption and software programme growth, • Maximise recurring revenue opportunities through support, maintenance, and managed services, • Drive customer retention and renewal performance, • Support rebate attainment and vendor incentive programmes, • Partner with Sales and Account Management teams to deliver strong commercial outcomes Cross-Functional Collaboration • Work closely with Sales, Solutions, Pre-Sales, and Vendor teams, • Engage directly with senior customer stakeholders and C-level decision-makers, • Build strong relationships with strategic partners, particularly Cisco, • Align internal teams behind a unified Customer Success strategy What We're Looking For - Essential Experience • 5+ years' experience in a senior Customer Success leadership role, • Proven success building and scaling Customer Success functions, • Strong experience developing customer lifecycle, retention, and expansion strategies, • Track record of driving revenue growth, profitability, and customer retention, • Experience working closely with executive leadership teams, • Strong commercial acumen and customer engagement expertise, • Exceptional stakeholder management skills across both internal and external audiences Highly Desirable • Experience with Cisco Enterprise Agreements (EA) and software programmes, • Understanding of software adoption, renewals, and recurring revenue models, • Experience within Managed Services, IT Services, Cloud, Networking, or Technology sectors, • Knowledge of customer health scoring, adoption frameworks, and Customer Success tooling Why Join Logicalis? • Opportunity to build and shape a strategic Customer Success function, • Work with one of the world's leading technology solutions providers, • Influence senior leadership and business strategy, • Drive measurable impact across recurring revenue and customer growth, • Collaborate with industry-leading partners including Cisco and Microsoft, • Fully remote working environment, • Join a business focused on innovation, growth, and customer success Ready to Make an Impact? If you're a Customer Success leader who thrives on building strategy, driving commercial outcomes, and creating exceptional customer experiences, we'd love to hear from you. Apply today to learn more about this exciting opportunity with Logicalis.

M&E Account Manager Prestigious Commercial Building £75-85k Salary Central London Healthcare Pension Our customer are one of the leading property & real estate organisations globally, with a number of high profile buildings under management and across a range of sectors including financial services & corporate, healthcare, managing agent and heritage among others. Due to an internal promotion at a long held account in Central London (Zone 1) they currently seek an account manager to take charge of M&E delivery across planned & reactive maintenance for a corporate HQ building, as well as driving projects and extra works. Guideline salary for this position is circa £75-85k basic as well as associated benefits including healthcare, pension scheme, etc. Candidates must be fully qualified in an engineering discipline (mechanical, electrical), ideally through a recognised apprenticeship, and have at least five years demonstrable experience as a contract or account manager within M&E maintenance on the service provider side. Experience with similarly high-profile or demanding client accounts is essential, while experience within listed / heritage assets is ideal. Particular duties will extend to: • Contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance, • Daily management of the Engineering team including compliance, disciplinary processes and procedures., • Direct, instruct and manage all staff under their control as well as SSP’s ensuring compliance with working practices., • Complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client., • Conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems., • Liaise and keep informed both the client and line manager on all aspects of contract problems (defects & deficiencies)., • Ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio., • Ensure quality is maintained throughout the facilities., • Ensuring business policies and processes are effectively communicated, and implemented within the contract., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence., • Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Experience Required • Experience in Facilities Management industry, • Must have progressed from an "on the tools" mechanical / electrical engineering role, • Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives., • Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable., • Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)., • A good level of English and Mathematics required., • Strong organisational and communication skills with the ability to prioritise workloads., • Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints. This is a fantastic opportunity to work on a prestigious account for a corporate HQ, well served by public transport links into a main-line rail station. As such it will suit an ambitious and enthusiastic account manager with a technical background, keen to further their career with an industry leader.

A brand new opportunity has arisen for well-regarded and consistently growing international Lloyd's Broker, with a solid presence in the London Market. This market-leading Lloyd's Broker is now seeking an experienced London Market professional with strong Technical Account Handling expertise and proven team leadership experience. As the UK Operations Lead and the Division's Technical Specialist, you will work collaboratively with Speciality Divisions across the business and will provide comprehensive technical support. Key Responsibilities • Provide technical support across UK Specialty, including Whitespace and PPL queries., • Build and maintain Contract Builder templates and support MRC creation and training., • Lead and support User Acceptance Testing (UAT) for Contract Builder and Workbench., • Represent the business within digital working groups and contribute to operational improvements., • Develop strong relationships with market partners including Lloyd’s, LIIBA, PPL, Whitespace, and Artificial., • Support onboarding and setup of new teams., • Mentor and support apprentices through training, guidance, and regular check-ins., • Act as a key contact for Team Leader monthly check-ins and issue resolution., • Support the ongoing development of the Property Auto Follow programme., • Promote collaboration, continuous improvement, and knowledge sharing across the business Key Experience & Technical Skills • Strong knowledge of London Market processes and MRC v3 standards., • Experience creating, reviewing, and maintaining Market Reform Contracts., • Hands-on use of electronic trading platforms including PPL Next Gen and/or Whitespace., • Strong understanding of Open Market and Delegated Authority business, including Binding Authorities and Lineslips., • Experience with broking systems and market processing including Xchanging, A&S, and ECF., • Knowledge of Mid-Term Broker Change processes between Lloyd’s Brokers and Xchanging., • Understanding of TOBAs, Due Diligence, sanctions, audits, and broader compliance requirements.

Brigade Electronics Group Plc is a trusted, multi-national, multi-award-winning global market leader developing innovative vehicle safety systems for commercial vehicles and mobile machinery. Our cutting-edge technologies help prevent collisions, protect vulnerable road users, and save lives worldwide. As we continue to expand our OEM and Body Builder partnerships across international markets, we're looking for an experienced Group Programme Manager to join our Commercial team and play a pivotal role in driving strategic growth. This is a unique opportunity to work at the intersection of engineering, commercial strategy, and customer partnerships, managing the successful delivery of vehicle safety programmes from concept through to launch. What You'll Be Doing • As the key point of contact for OEM and Body Builder customers, • Lead multiple customer programmes from concept to production release, • Build and manage strategic relationships with global OEM and Body Builder partners, • Identify and develop new business opportunities across international markets, • Coordinate cross-functional teams across Engineering, Commercial, Operations, Procurement, and Product Management, • Ensure projects are delivered on time, within budget, and to agreed quality standards, • Monitor programme performance, revenue targets, customer satisfaction, and profitability, • Support commercial negotiations, change management, and long-term account development What We're Looking For We're interested in speaking with candidates who have: • Experience in Programme Management, Project Management, OEM Account Management, or Technical Commercial roles, • A background in Automotive, Commercial Vehicles, Aerospace, Manufacturing, Engineering, or related sectors, • Strong commercial awareness combined with technical understanding, • Experience managing complex stakeholder relationships and cross-functional teams, • Excellent communication, negotiation, and presentation skills, • The ability to balance strategic thinking with hands-on programme execution What we offer • Competitive salary + team bonus, • Excellent growth & development opportunities, • Fitness Membership – up to £60/month, • Private Medical Health via Benenden Health + Virtual Medical Care (Help@Hand), • Employee Assistance Program (EAP) & wellbeing support, • Pension – up to 5% matched, • Eyecare & Glasses Vouchers, • 4x Death in Service cover, • Corporate Charity Day Off, • Annual Flu Jab Voucher, • 25 days holiday, increasing with service Why Brigade? At Brigade, our culture is defined by ACTION — we are Aspirational, Customer Centric, One Team, Innovative, and we Own It, Now. Join a team where creativity, collaboration, and innovation drive real-world impact. If you're an experienced programme leader looking to drive meaningful projects, build strategic partnerships, and make a genuine impact, we'd love to hear from you. Apply today or send your CV to careers@brigade-electronics.com

About AutoGrab AutoGrab is a Series B automotive data and intelligence platform operating across Australia, the UK and Europe. We help insurers, dealers, fleet operators and data providers make smarter, faster decisions through better vehicle data from build and spec intelligence to live valuations and market analytics. We've built something genuinely differentiated, proven in commercial success across multiple markets, and recently completed our Series B funding round to accelerate what comes next. Backed by leading venture capital investors, including Octopus Ventures, one of the UK's leading venture capital firms, AutoGrab is continuing to invest heavily in growth, product innovation and market expansion. The UK and European Insurance market is one of our most significant growth opportunities and this role is central to capturing it. This is one of the most commercially significant roles at AutoGrab right now. You will own the full insurance growth agenda across the UK and Europe, from go-to-market strategy and enterprise new business through to strategic partnerships, platform integrations, and long-term customer value. The role translates AutoGrab’s vehicle data, build and spec intelligence, and valuation capability into embedded, high-value insurance solutions. You will define where we play, how we win, and build the commercial foundations for a market-leading insurance vertical. You will report directly into our UK-based Co-CEO and work closely with Product, Data Science and Engineering to ensure insurance shapes our roadmap. This is not a quota-carrying sales role, it is a commercial leadership role with full strategic ownership. What You’ll Own Enterprise Growth & GTM • Define and execute the enterprise GTM strategy across insurance use cases, underwriting, pricing, claims, fraud, and risk, • Prioritise and sequence target insurers, MGAs and insurance platforms across the UK and Europe, • Own enterprise revenue targets and pipeline development for the insurance vertical Strategic Accounts & Revenue • Lead complex, multi-year, multi-stakeholder sales cycles with insurers, MGAs and claims providers, • Develop long-term account plans focused on expansion, embedded usage and contract longevity, • Establish enterprise pricing, packaging and value frameworks aligned to customer ROI Partnerships & Platform Strategy • Build and scale strategic partnerships with insurance platforms, software providers and data aggregators, • Drive indirect and embedded distribution models to accelerate adoption and reduce sales friction, • Build and maintain AutoGrab’s presence and credibility across the UK and European insurance ecosystem Market Expansion • Lead UK insurance market development and support broader European expansion, • Provide commercial insight and support for M&A or acquisition opportunities as required, • Work closely with Product and Data Science to ensure insurance requirements inform the roadmap, • Convert technical capability into clear, commercially compelling propositions Execution & Delivery • Retain ownership of customer outcomes post-sale during the growth phase, • Lead enterprise customer change management at senior stakeholder level, • Ensure delivery commitments are met and risks are escalated early What We’re Looking For • Senior commercial leader with a proven track record selling data, analytics or SaaS solutions into the insurance industry, • Deep understanding of insurance workflows, systems and buying dynamics across the UK market, • Demonstrable success engaging C-suite executives and Boards on complex, high-value solutions, • Strong execution discipline and ability to manage long-cycle enterprise deals from first meeting to signed contract, • Established relationships across insurance carriers, MGAs or insurance platforms strongly preferred, • Comfortable operating as a builder, this is an early-stage vertical and you will be creating structure, not inheriting it What Success Looks Like ✓ Strong enterprise pipeline growth across insurance verticals within the first 6 months ✓ AutoGrab solutions embedded within insurer and platform workflows ✓ Revenue delivered accurately against forecast ✓ Long-term strategic insurance partnerships established across UK and Europe ✓ AutoGrab recognised as a trusted data and intelligence partner across the insurance ecosystem Why AutoGrab • Series B company with real product, real customers and real momentum, • Direct reporting line to Co-CEO with genuine strategic influence over the insurance vertical, • Autonomous, high trust culture, you will own your market, not manage a template, • A team that moves fast, takes ownership, and actually ships

About Us RFA drives technological advancement for clients through artificial intelligence, cybersecurity solutions, and a robust cloud-based managed services platform. Our organization distinguishes itself with a diverse team, an innovative culture, and a customer-centric approach. With a legacy spanning 35 years and partnerships with over 650 firms, RFA is recognized as a leader in the managed services sector. We invite professionals who are eager to grow, address complex technology and cyber challenges, and contribute within a dynamic industry environment. What You’ll Do As a Sr. Account Executive, you'll develop new business by understanding clients’ IT and cybersecurity needs. You will connect with decision makers, build strong relationships, and drive revenue for our AI Technology Managed Service Platform. For example, you may lead the sales cycle for a new AI, cybersecurity or IT solution targeting financial institutions, collaborating with technical teams to tailor offerings for client-specific requirements. Responsibilities • Find, engage, and close new prospects, • Convert inbound leads and grow referral networks, • Manage the full sales cycle from discovery to contract, • Achieve sales targets via direct and indirect efforts, • Build scalable lead sources for pipeline growth, • Be a thought leader in high-value sectors, • Qualify opportunities and work with technical teams to build technology solutions on RFA’s AI Technology Managed Services Platform., • Keep accurate forecasts and account data in HubSpot, • Stay updated on industry trends in Alternative Financial Space, • Attend industry events (up to 20% travel), • Complete required reporting and administration tasks Skills & Qualifications • Experience driving new logo sales in Managed IT solutions, SaaS, or cybersecurity services, • Robust, strategically developed industry network capable of accelerating pipeline growth and driving net-new revenue, • Lead discovery-driven conversations and have excellent communication with executive level, • Solution selling expertise in Financial Services is a plus, • Strong industry network for pipeline and revenue growth, • Ability to build trust and close complex sales, • Advanced organizational and CRM skills (HubSpot preferred), • Team collaboration and operational discipline, • Effective communication with executive leadership How We Support Your Sales Success • Our AI platform is uniquely designed for seamless integration with client workflows, providing real-time insights and automation that set us from other managed service providers., • Strong brand reputation built over 35 years, recognized for reliability and innovation in financial technology solutions., • Robust internal support across sales and technical teams ensures you have the resources needed to close deals and deliver solutions., • Comprehensive marketing engine for lead generation, tailored to reach high-value segments in financial services and alternative finance., • Opportunity to leverage your professional network for business growth, with dedicated support for expanding your connections., • Unlimited commission potential, with transparent metrics and rewards for high performance., • Our President's Club rewards and personalized development programs, helping top performers advance their careers and expand their influence.

Are you looking for your next opportunity in on trade wine sales? This may be exactly what you are looking for... I am excited to be working with one of the industries leading wine merchants as they look to grow their sales team with an account manager to grow and develop their on trade business across London. An opportunity to manage and grow an account base of bars and restaurants across London and on behalf of a business with over 90 years experience in importing and distributing wines from producers all over the world. Why this role? · An opportunity to draw on your passion for the wine industry utilising your strong product knowledge in working with some of the worlds best wines whilst delivering outstanding service across a regional account base of on trade outlets. · Take full control of managing and developing an array of premium accounts, further growing your on trade network within the industry. · Utilise your existing network and passion for the wine industry whilst developing notable on trade accounts and identifying new advantageous businesses to target as you grow your territory and grow the portfolios market share. The company ... This company is a recognised and respected leader in the UK wine industry. Recognised for importing, distributing and supplying some of the worlds best wine to the premium UK trade. marketing and selling wines from some of the greatest wine producers in the world. This is business driven to operate with the highest levels of service based around building a passionate team of wine professionals, this company is a Silver accredited investor in people. Their award-winning portfolio has circa 1,400 wines from every corner of the wine-making world and is at the core of their success. Proud winners of the prestigious IWC ‘On Trade Wine Supplier of the Year 2023’, IWSC ‘Wine Distributor of the Year 2023’, and most recently the Sommelier Wine Awards ‘Large Merchant of the Year 2024’. Who are you? ... If you have a passion for wine, a customer-centric mindset and have proven wine sales experience this could be an incredible opportunity for your next career step. My client is looking for candidates with a strong knowledge of on trade wine sales, ideally WSET 2 and above or equivalent level. It is essential that candidates have experience in on trade premium Wines sales in the region, with a working understanding of account management and drive to deliver new business. If you would like to find out more about this role please get in touch with Jake Merrick-Wren - Jake@marvelfmcg.co.uk How can we make our recruitment process more accessible for you? You can always talk to us about any adjustments you need to make your life easier. We’re always open to your thoughts and suggestions to make what we do more accessible. Get in touch and let’s work together to make recruitment fair for everyone. Feedback is extremely important, not only is it common courtesy, but we know it can help improve mental health, provide clarity, and help you improve. We will aim to respond to all applications within 2 working days. Responding makes us human.

About Us Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions – faster. For 25 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we’ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights. Learn more at www.tolunacorporate.com Introduction As TolunaID enters its next phase of exciting growth we are looking for a dynamic and intelligent person to support the sales drive in this next chapter. The successful candidate will work with a number of account owners and support them in the growth of existing Market Research Agencies and Management Consultancies. TolunaID works with a world class client base, and this is a great opportunity to gain experience of working with some of the world’s leading agencies to support them in how they gather and use consumer insights. Responsibilities • Supporting the team to meet or exceed all team revenue targets for new and existing accounts., • Understand client project briefs to create proposals for those clients., • Use internal tools to create & log project feasibility assessments for studies and full bid creation., • Send proposals/bids to clients., • Develop excellent client relationships offering value-added input to their business., • Follow up bids and winning them., • Invoicing projects., • Provide demonstrations of our digital platform to clients and prospects, • Smoothly transition clients to UK Planning & PM request after projects are commissioned., • Develop a strong working relationship with other functions such as research and delivery., • Keep track of progress on won projects and assisting with issue resolution if required., • Input all relevant information into the appropriate sales tracking databases, including bids, prospect and client contacts, and meeting reports. Required Experience • Microsoft Excel & PowerPoint proficiency essential, • 1-2 years of experience in a B2B environment (preferred but not essential), • Ability to thrive in fast paced environment with the need to prioritise effectively and react in a timely manner to client demand., • Proficiency in advanced applications of CRM tools such as Salesforce.com (desirable but not essential), • Knowledge of the Market Research industry and how clients in this space work (i.e. their challenges) is desirable but not essential. Skills and Traits • Excel Proficiency: ability to create formulas and percentage calculations., • Mathematical Skills: Basic maths proficiency, ability to calculate percentages and interpret data., • Ability to work accurately in a fast-paced environment., • Consultative Approach: Positive attitude and ability to provide a tailored approach to client request, using your knowledge to create custom solutions., • Communication: Strong verbal and written communication skills to interact effectively with clients and internal teams and ability to articulate the Toluna value proposition, • Detail-Oriented: Accuracy in logging information, preparing bids, and invoicing., • Demonstrated ability to take initiative and work independently, as well as in a team environment., • Success-driven with the ability to be flexible and self-motivated., • Growth mindset to continuously develop skills and knowledge including participating in Toluna training as required. Our Values: Acting with Ownership- Demonstrating individual accountability Bringing a forward mindset- Being action-oriented, bold and entrepreneurial Collaborating with Curiosity- Exhibiting teamwork through togetherness Discussing openly, committing jointly- Sharing your views openly Embracing empathy- Being egoless & caring What we Offer: At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board. Join our global team. We welcome big thinking and reward great work.

Account Director – Integrated People & Change Agency Location: London / Hybrid Salary: On Application Are you tired of rigid, single-channel campaigns? If you’re an ambitious agency leader who loves switching seamlessly between deep strategy, creative design, digital, and live events, this is the move you’ve been waiting for. We are representing a fast-growing, Great Place to Work certified "People Impact Agency." They partner with major global brands during massive transformation moments and need a brilliant, commercially savvy Account Director to drive strategic growth and consult directly with C-suite clients. Why This Role is Different • True Variety: No single-channel boxes. You'll use strategy, creative storytelling, and experiential touchpoints to drive real organizational change., • C-Suite Influence: Act as a trusted thought partner to business leaders, not just a project manager., • Autonomy to Build: Report to the Consulting/Growth Director with the freedom to shape the agency’s proposition, lead multi-disciplinary teams, and mentor growing talent. What You’ll Bring • Integrated Agency Pedigree: Confident managing complex accounts across strategy, creative, digital, and live events., • Pitch & Relationship Brilliance: A natural at building C-suite trust and crafting high-spec, winning proposals., • Commercial Sharpness: A self-starter who knows how to spot organic growth and manage financial performance., • High EQ: The empathy and agility needed to guide clients through complex workplace transformations. The Perks • Vibrant Culture: An inclusive, people-first team that genuinely values individuality., • Top-Tier Credentials: Join an award-winning, highly respected industry name., • Modern Flexibility: A balanced London/hybrid structure built on trust. Perfect for: Established Integrated ADs, Client Partners, or ambitious Senior Account Managers ready for a definitive step up. #clientservicesdirector #accountdirector #eventmanagement #eventjobs #events #campaignjobs #commsjobs

Head of Sales London | Hybrid (2-3 days per week in office) Salary: c£85,000-£90,000 + Bonus + Benefits We are partnering with an ambitious and fast-growing challenger brand within the better-for-you food space, focused on products that support active lifestyles, nutrition, and performance. With strong momentum across multiple channels and exciting growth plans ahead, the business is now looking to appoint a commercially driven Head of Sales to lead its UK commercial function. This opportunity would suit an experienced Controller or high-performing Senior National Account Manager looking to step into their first Head of Sales role within a dynamic and entrepreneurial environment. The Role Reporting into the senior leadership team, you will take ownership of the commercial strategy across key UK channels while leading and developing a small team of National Account Managers. This is a hands-on role which requires someone with the ability to shape strategy but also execute and still be involved in managing some key customer relationships. Key responsibilities include: • Developing and executing the UK sales strategy across multiple channels, • Managing and growing relationships across grocery and key out-of-home customers, • Leading, coaching, and developing a team of NAMs, • Delivering sustainable revenue and profit growth, • Identifying new business opportunities and routes to market, • Working cross-functionally with marketing, operations, and finance teams, • Helping shape the long-term commercial direction of the business About You We are looking for an ambitious and commercially astute FMCG sales leader with strong relationship-building skills and a growth mindset. You will likely have: • Experience managing major grocery accounts, ideally alongside out-of-home or foodservice exposure, • A background within branded food, drink, or consumer products, • Experience operating at Controller or Senior NAM level and ready to step into a broader leadership role, • Strong commercial acumen and negotiation capability, • Experience mentoring or managing junior commercial team members, • The ability to thrive in a fast-paced, growing business environment, • A passion for health, nutrition, wellness, or performance-led consumer brands would be advantageous What’s on Offer • Salary c£85,000-£90,000, • Performance bonus, • Hybrid working with a London-based office (2-3 days per week), • Opportunity to shape and lead a growing commercial function, • High visibility role within an ambitious and expanding business This is an exciting opportunity to join a scaling business in a high-growth category and play a key role in its next stage of development.

PPC Account Director Salary: £60,000–£70,000 Channels: PPC Hybrid: 3 days in Central London, 2 days WFH Clients: Entertainment, Ecommerce Are you a strategic PPC leader ready to take ownership of a growing performance function? We’re hiring a PPC Director to lead strategy, performance, and team development for a fast-scaling digital agency in London, driving measurable growth for ambitious entertainment and ecommerce brands. 🎯 The Role You’ll own the PPC vision and strategy across multiple high-value accounts, overseeing campaign direction, budget allocation, innovation, and team performance. As a senior leader, you’ll combine hands-on expertise with commercial oversight—ensuring best-in-class execution while identifying new growth opportunities for clients and the agency. 📌 Key Responsibilities • Lead PPC strategy across Search, Shopping, Performance Max, YouTube, and Display, • Own forecasting, budget allocation, and performance targets across key accounts, • Drive account structure, bidding strategies, and testing roadmaps to maximise ROI, • Oversee tracking, attribution, and measurement frameworks (GA4, GTM, conversion APIs), • Present strategic insights and performance updates to senior client stakeholders, • Identify growth opportunities including new markets, betas, and automation solutions, • Mentor and develop PPC Managers and Executives, building a high-performing team, • Support new business pitches and contribute to agency growth strategy ✅ What You Bring • 6+ years’ experience in PPC with significant agency experience, • Proven track record of managing large budgets and delivering strong ROAS/CPA performance, • Strong leadership experience with direct line management responsibility, • Advanced knowledge of bidding strategies, attribution models, and incrementality testing, • High proficiency in GA4, GTM, and advanced Excel/Google Sheets, • Commercial mindset with experience in forecasting and revenue planning, • Confident communicator with experience presenting to senior stakeholders 💷 Salary & Benefits • £60,000–£70,000 per annum (DOE), • Hybrid working (3 days in Central London office), • Senior leadership position with real influence on agency direction, • Performance-based bonus potential, • Training budget and industry certifications, • Clear pathway toward Head of Performance Join a growing agency at a pivotal stage, where you’ll shape the PPC function, lead a talented team, and drive measurable impact for leading entertainment and ecommerce brands. 📩 To apply, send your CV to keifer@tribaltech.co.uk.

Company Akkodis is a global leader in engineering, technology, and R&D, harnessing the power of connected data to drive digital transformation and innovation for a smarter, more sustainable future. As part of the Adecco Group, Akkodis employs over 50,000 engineers and digital specialists across 30 countries in North America, EMEA, and APAC. Our teams bring extensive cross-sector knowledge in critical technology areas such as mobility, software services, robotics, simulations, cybersecurity, AI, and data analytics, enabling clients to tackle complex challenges in today’s rapidly evolving markets. With a comprehensive solution portfolio across four service lines—Consulting, Solutions, Talents, and Academy—Akkodis supports clients from concept through to full-scale deployment and optimisation. Our diverse offerings help organisations rethink product development, accelerate productivity, reduce time-to-market, and prepare for the future. At Akkodis, you’ll join a dynamic environment that values continuous learning and global collaboration, where you can make a meaningful impact through innovative projects that shape the future of technology. Scope This role operates within Akkodis Consulting & Solutions UK and is primarily responsible for driving commercial growth through strategic, relationship-led business development. The Business Management team will focus on acquiring new clients, growing existing accounts, and ensuring long-term client satisfaction. The role requires close collaboration with the Technical Operations and Talent Acquisition teams to align solutions with delivery capabilities and ensure resourcing is matched to client needs. Role The Senior Business Manager (SBM) is a senior commercial leader within Akkodis Consulting & Solutions UK, driving strategic, solutions-led business development. Focused on long-term client partnerships, the SBM leads the full sales cycle from opportunity creation to deal closure working closely with Technical Operations and Talent Acquisition to ensure delivery and resourcing align with client needs. Beyond individual performance, the SBM mentors and guides Business Manager-level colleagues, sharing best practices and supporting their development. They take ownership of account P&L, focusing on margin growth, forecasting, and commercial governance. The role involves regular engagement with senior client stakeholders and internal reporting to Business Unit Directors, contributing to strategic planning and growth across the portfolio. Responsibilities • Cultivate and manage long-term, strategic client relationships built on trust, consultation, and shared outcomes., • Drive new business through insight-led engagement, proactive prospecting, and positioning of tailored, value-led solutions., • Identify and lead multi-stream growth opportunities within existing accounts, ensuring alignment with client priorities and Akkodis' capabilities., • Oversee and coordinate high-quality responses to RFIs, RFPs, and technical bids, ensuring commercial and delivery alignment., • Build and validate cost models, safeguarding margin integrity and ensuring commercial sustainability., • Deliver compelling solution proposals to senior client stakeholders, both technical and non-technical., • Collaborate with Technical Operations to scope client requirements, shape solution design, and confirm delivery feasibility., • Partner with Talent Acquisition to define strategic recruitment needs and support mobilisation for active and forecasted engagements., • Monitor and report on account performance, including revenue growth, P&L health, client satisfaction, and risk mitigation., • Actively contribute to market and competitor analysis to inform strategic planning and client engagement strategies., • Provide guidance and mentorship to Business Manager-level colleagues, supporting their development and contributing to a high-performance culture., • Engage regularly with Business Unit Directors and other senior stakeholders, feeding into strategic account reviews and business planning. Required Experience • Proven track record of success in consultative, solutions-led sales within the technology, engineering, or professional services sectors., • Demonstrated ability to manage complex, multi-stakeholder sales cycles from early engagement through to commercial closure., • Strong experience leading responses to RFIs, RFPs, and formal bid processes, with a focus on strategic value and delivery alignment., • Exposure to technical solutioning, with the ability to shape and position commercially viable proposals based on client needs., • Experience working cross-functionally with delivery, operations, and recruitment teams to execute scalable client solutions., • Comfortable engaging and influencing senior internal and external stakeholders, including executive-level decision makers., • Commercially astute, with experience managing account-level P&L, forecasting, and performance reporting., • Prior experience mentoring or supporting the development of peers or junior colleagues is highly desirable. Required Skills • Strong consultative sales skills with the ability to uncover client challenges and co-develop solutions., • Commercially astute with experience in pricing, proposal development, and contract negotiation., • Effective communicator and relationship builder, able to influence senior decision-makers across technical and commercial functions., • Collaborative, proactive, and able to operate cross-functionally within a matrix organisation., • Highly organised and able to manage multiple parallel sales opportunities and client engagements. Required Education • Degree in Business Management, Engineering, IT, or a related commercial or technical discipline, OR, • Equivalent professional experience in a business development or account management role within a technology or consulting-led environment.

Role Summary We’re looking for an experienced Account Director with hands-on Paid Shopping (Google & Microsoft Ads), and product feed experience to join our busy team, working across some key clients. More broadly the role will incorporate all aspects of online planning & buying (standard paid search, social, programmatic, display, etc.), however strong search / paid shopping experience is a prerequisite as this is an important area investment for a key client. You will work into the Board Account Director on the business and the Head of Online. Why The Grove Media? We’re a proud independent company with an independent spirit. We specialise in delivering great value and service to the 99% of UK advertisers who spend £3m or less. We believe that the best planning comes from putting our clients’ needs first. We pride ourselves on offering informed, transparent and unparalleled advice on using media effectively. We believe the best way to work is to get as close to our clients’ real business as possible, roll our sleeves up and become part of their team. We identify the Real Issue, focus on the Real Audience, understand the Real Purchase Process, make Real Connections and Really Collaborate. We call it Real World Media Planning & Buying and it gets Real results. We invest in our staff, and in turn, they invest in our clients. That might be one reason why, on average, our clients stay with us for 3 years longer than the industry average. Department Profile Our online media department is a specialist online team. We focus on planning, buying, activating, managing and reporting on pretty much all forms of online media. These include paid search campaigns on Google and Bing, paid social campaigns across Facebook, Instagram, Twitter, Pinterest etc. as well as programmatic, email and publisher direct deals. Most our online media are planned within the wider context of other media communications so there’s plenty to learn about print, out of home, TV etc. also. Who we are looking for? We’re looking for an experienced candidate who is analytical, independent & ambitious, keen to learn and to develop their skills in the field of online media. Attention to detail and being a self-starter are key to be successful in this role. As mentioned, Paid Shopping experience is essential with a minimum of 5+ years of experience in a PPC role. The role will also involve activation / management and reporting of paid social and display campaigns. A Meta Blueprint certification is a plus along with any other digital media certifications. Experience with Looker Studio is a plus. The ideal candidate will have proven track record of successfully managing paid media campaigns with a focus on direct response and ROAS, experienced in using the full Google suite, with minimal direction across data analysis and task delivery. The candidate will also have a good understanding of data, attribution, tracking and measurement. The candidate will be experienced in managing and liaising with senior clients. Responsibilities and Tasks Campaign Planning / Buying · This may involve desk research, accessing audience data in Analytics platforms, keyword research, audience planners etc. · Research / contribute to creation of presentations · Briefing media owners where relevant and compiling relevant audience data & buy details · Preparing detailed media schedules & write supporting rationale · Review of previous campaign / buy performance for trends which influence planning decisions · Negotiation & buying with media post signoff where relevant Campaign Setups · Paid Search / Shopping: Google & Microsoft Ads o setup and activation of paid search / shopping campaigns o Review of existing campaigns and implementing best practice · Paid Social: Facebook + other platforms o Campaign setup, uploading ad copy, targeting details, setting budgets etc. o Review of existing campaigns and implementing best practice · Tracking o Occasionally liaising with clients on the implementation of tracking codes where relevant · Trafficking o Occasional liaison with our out-sourced trafficking partner on campaign setups Campaign Management & Optimisation · Managing monthly media schedules and budget allocations by platform · Ensuring campaigns go live on time and troubleshooting where necessary · Monitoring and optimising campaigns based on performance · Managing budget pacing and spends across platforms /campaigns / adsets / groups · Analysing the performance to produce strategic insights and recommendations to improve campaign efficiency and performance Campaign Reporting · Dashboards are already in place for all relevant clients however in some cases, weekly calls to discuss performance. Client Liaison · Liaison with both senior and mid-level clients on all elements of their online plan Other Responsibilities · Contribute to pitch presentations as and when required Excellent client service and ability to multi-task in detail · Regular senior client contact · Simultaneous co-ordination and development of media proposals, implementation plans and results presentations · Clear and concise style of writing with a confident and persuasive presentation technique A well-rounded media planner and buyer · A good understanding of how all the media channels operate and their role within the wider media mix · Capable of developing strong relationships with media owners · Supervision of media buying and rates and strong negotiating skills A good grasp of commercial acumen · Have a good understanding of income streams and the profitability of accounts · Identify new revenue streams from organic and new client business · Proactive in gaining awareness of changes which may affect clients’ business, industry and competitors · Ensure financial admin is always up-to-date: bookings, payments, invoices Client portfolio, a brief overview (first three clients are the core of the portfolio) • Claybrook, • Claybrook Studio sell stunning wall and floor tiles with an eye-catching aesthetic, including outdoor ranges. Claybrook, which prides itself on excellent service, offers a free sample service and in many cases free delivery. This is the key e-commerce client in this portfolio., • Strategy in summary, • Google & Bing Shopping ads at the core, • Supported by paid social on Pinterest, • Roche Bobois, • French manufacturer & retainer and international leader in high end furniture. Furniture and designer sofas, lighting, and decorative accessories., • Strategy in summary, • Google Ads (Search, Pmax, Display), Meta Ads, Pinterest, • Daikin, • Innovative solutions for heating (heat pumps), cooling (air conditioning), • Strategy in summary, • Google Ads (Display, Search, YouTube), Meta Ads, Bing Ads (Search) and programmatic (via 59A), • Marlowe Theatre, • A progressive venue in Canterbury offering a wide array of live artforms (drama, musicals, dance, panto etc), • Strategy in summary, • Google Ads & Meta Ads Benefits and perks · Holidays: pro-rata’d to equivalent of 20 days for fulltime contract, so for a 9 month contract holiday allowance is 15 days · Day off for your birthday (if this falls within contract period) · Closed between Christmas and New Year · Active social club Likely Timings · Specifics TBC but we envisage a June start, to allow for overlap with our colleague going on maternity leave Office attendance · This is a hybrid role, with two days per week at our central London office in Euston Remuneration · Competitive salary based on experience and track record

The Mission: Redefining Influencer Marketing through 10 Years of Data & AI. Our client isn't just a player in the influencer space; they are a decade-long powerhouse. After years of driving global success for Enterprise brands, they are entering their most exciting chapter yet: The "Zero-to-One" Phase. They are launching a first-of-its-kind, AI-native enterprise platform built on a decade of proprietary data. We are looking for a strategic, high-energy Account Executive to bridge the gap between traditional agency excellence and the future of AI-driven marketing. 🚀 Why This Role? • Startup Speed, Giant Stability: You get the thrill of launching a new platform with the safety net of an established, profitable, founder-led business., • A "Warm" Green Field: Leverage a massive existing customer base and world-class credibility to open doors that are closed to others., • Lead the AI Shift: Don't just sell a tool; consult global CMOs on how to navigate the creator economy using the most sophisticated data set in the industry. 🎯 Your Impact As an Account Executive, you aren't just "running demos." You are a strategic partner to some of the world’s most iconic brands. • Own the Cycle: Navigate complex, high-stakes enterprise sales from initial curiosity to the final signature., • Target Growth Verticals: Drive penetration into Fashion, Luxury, Beauty, Tech, and CPG., • Solution Architecting: Uncover deep-seated marketing challenges and position our AI platform as the "must-have" solution for ROI-obsessed brands., • Collaborative Selling: Work alongside Strategy and Product teams to ensure our tech roadmap stays ahead of market demands. 🛠️ Who You Are • The Consultative Closer: You have 2–5 years of experience in SaaS or Influencer Agency sales. You don't "pitch"—you solve problems., • An Industry Storyteller: You can command a boardroom (or a Zoom gallery) with confidence, backed by data and deep category expertise., • The AI Enthusiast: You aren't afraid of the future. You’re already using AI to optimize your workflow and want to sell the tech that's changing the game., • High Agency: You thrive in remote-first environments and possess the "founder mindset" needed to build a pipeline from scratch. 📦 The Rewards • Financial Upside: Competitive base salary + a high-performance annual bonus scheme., • Rest & Recharge: 25 days holiday + Bank Holidays, 4 Company "Reset" Days, and 3 Wellness Days., • Investment in You: A dedicated annual L&D budget to help you master your craft., • Health First: Paid sick leave and a healthcare stipend (for US-based team members). ✨ Bonus Points If... • You have a deep black book of contacts within Influencer or Creator Marketing., • You’ve previously helped a company scale from "early-stage product" to "market leader."

Role: Oracle Practice Engagement Director Location : UK, Europe Domain: Retail, CPG If your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you. If you are interested in being part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued, take a moment and explore the below job opportunity. As part of our Oracle Practice Sales team for the EMEA region, you will play a key role in building and cultivating relationships and opportunities within existing as well as prospective clients, selling Oracle ecosystem services and solutions. You will work as a trusted advisor and position Infosys as a partner of choice for Oracle related work. You will work with Infosys industry new logo sales / GTM as well as client partner teams to expand Oracle business across EMEA. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative, high-quality solutions to meet our clients' business needs. As the Practice Engagement Director, you will be responsible for all client interfaces within group of accounts across the CPG, Retail and Logistics (CRL) industries in the EMEA region. You will work with the wider market facing and delivery team to build the portfolio and account plans and deliver business growth and client management for the Oracle ecosystem of services and solutions. Responsibilities: You will have the following key responsibilities within the assigned account portfolio: • Client Relationship Management: Manage relationships with operational personnel - those directly involved with the client's presence., • Business Development - Build a strong account portfolio for Oracle and drive revenues by being the owner of the entire Opportunity Management Cycle: Prospect-Evaluate-Propose-Close. This involves identifying business opportunities, selling concepts to the client where required and influencing the client to give additional business based on demonstrated solutions and capabilities., • Proposal Development: Conduct research and analysis, create proposals/pitches, validate estimates/effort, deliver client presentations and negotiate with clients., • Client Delivery Assurance - assure the client of Infosys commitment and collaborate with the Delivery Managers to address all people or infrastructure related issues that may be affecting the delivery of the project vis-à-vis the specific client., • Account Planning and Governance - responsible for client Management processes within the Oracle Portfolio - Plan-Sell-Deliver-Manage. Build account level plans - with details of the relationships required, the opportunities that have to be chased, and the revenue expected from such opportunities., • GTM Oracle Solutions: Take go-to-market solutions sponsored by the Oracle practice and CRL industries. Work closely with the Solutions Leaders to build tailored solutions/pitches for the target accounts and drive the revenues and delivery of these solutions to the account scope. Please Note: This description does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Qualifications: • 15+ years' experience with strong sales/relationship management/account management experience., • Must have led client facing consulting or sales engagements in following industry verticals: Retail, CPG and Logistics., • Understanding of Oracle ecosystem of products such as ERP, HCM, CX, Supply Chain, Analytics, Cloud Infrastructure and platform services, • Strong Business Development and Client Management experience is required., • Track record of interacting and building relationship with CXO level client contacts., • Track record as Engagement/Relationship Manager growing and nurturing client relationships highly desirable., • Global Delivery Model experience desirable., • Wide variety of IT and business consulting engagement experience., • Strong leadership, interpersonal, communication and presentation skills., • Hands-on experience with proposal creation and leading proposal presentations., • The job entails travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. About Infosys: Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Our team of over 240,000 innovators, across the globe, is differentiated by the imagination, knowledge and experience, across industries and technologies, that we bring to every project we undertake. Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next. Infosys is an equal opportunity employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation. Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Job Role: Shift Leader\n\nSalary: 50K - 55K per annum\n\nOur client is the UK’s largest independent engineering and services business. Its Facilities Services division provides mechanical, electrical, and integrated building maintenance. The company offers a national footprint with strong regional presence to ensure commercial spaces, public infrastructure, and retail sites operate efficiently, safely, and sustainably.\n\nQualifications and Experience required:\n\nMust have HVAP qualification.\n\n· Thorough working knowledge of one functional area through significant job experience & training\n\n· Experience of supporting a business contract and/or providing support to a professional function\n\n· Likely to have 5 years business experience and/or be fully qualified within a mechanical or electrical trade\n\n· Significant M&E Operations Management experience within a business critical client environment\n\n· HV or LV Authorised Person\n\n· Requirement to complete the critical environment training, and to carry out scenario training as per schedule, guide and training shift team on SOPs/EOPs etc\n\n· Experience with HV generation and control systems\n\n· Experience with working within a critical and secure environment\n\nResposibilities\n\n Establish good working relationships with the client Facilities Management Team, to ensure proactive, open and co-operative partnership\n\n Monitor component, system and building performance against target profiles via Building Management System and alert platform\n\n Contribute information as required for regular and exception reports\n\n Propose variations or modifications to modes of operation and or the times of operation of systems so as to minimise energy consumption\n\n Invoke escalation when required through established communication channels\n\n Provide ownership of Building Management System making adjustments to plant and systems as appropriate\n\n Ensure required documentation and records are maintained in line with client processes and procedures\n\n Responsible for incident management and completion of associated forms\n\n Work as part of a cohesive team interacting with other departments to ensure optimum service levels\n\n Input to planning and execution of activities to ensure optimal delivery in line with company and client safety rules and operating procedures\n\n Operate within agreed operational and/or management guidelines\n\n Interact with client or users around specific work efforts and deliverables\n\n Support the delivery of Health and Safety in line with policy and standards\n\n Manage the activities of others to meet deadlines and quality standards taking account of impact outside area of responsibility\n\n Focus of work is predominantly against defined targets but performs a range of tasks from complex to straightforward as listed below\n\n Ensure Plantroom checks are completed at the start and end of shifts.\n\n Non Critical and Critical comms is checked intermittently.\n\n Critical alarms cleared or uncleared, or in hand alarms have been verbally explained to next shift person.\n\n Any subcontractor within the portfolio has been logged into shift log.\n\n Ensure the Shift Log is kept up to date with relative and informed information that proactively assists the Shift team deliver to a constant high standard.\n\no Ensure the Shift Handover Report is sent before the end of shift without exception\n\no Ensure all asset and operational issues are clearly recorded to meet the monthly SLA’s\n\nDevelop a comprehensive understanding of the building layout, functions and complexities through developed practices through scenario drills, continuous assessments, staff training and personal development.\n\nEnsure a consistent and up to date understanding of site and asset operational status, utilising the Building Management System and Shift Team. Be able to articulate full status on request.\n\nComplete and issue authorisation to work documentation to a consistent high standard.\n\nEnsure that all statutory documentation is kept up to date and is available for inspection or audit when required.\n\nMake sure H&S and statutory tasks are completed correctly.\n\nLook to recommend improvements to your work processes by providing suggestions and solutions in writing if requested.\n\nCarry out Contractor Inductions and complete all paperwork as required.\n\nEnsure all Plant Rooms, BMS Room and Storage Facilities are both clean and tidy with regular weekly inspections carried out.\n\nTo make sure any plant withdrawn from service is isolated, locked and tagged correctly and tracked until back in service using both email correspondence and the Shift Log Book.\n\nAssist the Contract Manager by advising of any PPM’s that are outstanding and will affect the performance of the Building or Client Reports, to ensure zero failure.\n\nPrioritise PPM’s to ensure all works are completed on schedule and relevant paperwork is completed to a constant high standard.\n\nEnsure any issued PPM’s and Reactive tasks are recovered from the Shift team before end of shift, and that the CAFM is updated to avoid overdue activities.\n\nEnsure 0% failure on reactive tasks by clearing tasks from CAFM system or intelligently extending.\n\nTake ownership of impending service delivery failures, implementing appropriate mitigating action(s) and engage with Contract Manager to resolve.\n\nWill need to allocate work to the shift team to ensure that they are fully utilised through the shift.\n\nManage shift roster and shift cover.\n\nProduce technical reports as required by Contract Manager.\n\nForm part of the emergency call out response team.\n\nWill need to manage the permit to work system whilst on shift.\n\nWill be required to produce update SOPs/EOPs as required.\n\nWill be required to stand in for the Contract manager as and when required.\n\nProvide Shift cover for leave and sickness.\n\nTo assist the Contract Manager in programming critical maintenance activities.\n\nAssume ownership and accountability of the Shift Team output when on duty.\n\nLiaise with Operational and Management teams plus other Shift Leaders to ensure the most productive use of the Operations Team.\n\nTo work with other members to provide great customer service.\n\nUndertake supervisory role in terms of team leadership, experience/training deficiencies, appraisals, performance and discipline including:\n\n· Complete bi-annual documented 1-2-1 meetings for relevant staff. Monitoring general performance and agreed objectives.\n\n· Complete and document Annual Performance Review for your direct reports\n\n· Ensure the Absence and Timekeeping Reporting Procedure is strictly adhered to at all times by all members of the Operations Team.\n\n· Manage Annual Leave planning within shift team in line with the site policy ensuring zero impact on operations.\n\n· Log in Shift Book and report absences including lateness’s to the Contract Manager and Contract Administractor on a daily basis.\n\n· Ensure the Shift Team work efficiently and safely to complete PPM’s and Reactive Tasks to resolve all client issues within the agreed SLA’s.\n\nWorking hours: 7 to7 continental shift pattern