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Activ Camps Ltd is a friendly and lively company running activity camps and after school clubs for children across South London. We are passionate about providing the highest quality experience for children within our community, as well as the best possible customer care experience for their parents and carers. We are looking for a warm, engaging and highly organised individual with experience in customer service and administration to join our team. This person should have a keen eye for detail and a systematic approach to work, as well as passion for supporting children and families. Key Responsibilities To act as the main point of contact for parents and carers, and other stakeholders, on phone, email and social media platforms, demonstrating a high level of knowledge of our provision and guiding customers through the booking process To handle all bookings, cancellations and changes to bookings with efficiency To clearly and confidently communicate Activ Camps’ policies, procedure and terms of booking to parents and carers To process payments from a variety of sources, including childcare voucher schemes and credit, chasing outstanding payments in a systematic and timely manner To assist in resolving complaints in a timely and appropriate manner, liaising with colleagues to ensure that these can be fully investigated with an appropriate response communicated to the complainant To prepare a variety of registers for our camps and clubs, including medical and special education needs and disability (SEND) registers, ensuring that all necessary information is recorded and collated To communicate regularly with staff members at our camps and clubs, ensuring that administrative processes are being adequately managed on site To participate in team meetings, sharing insights and updates on customer interactions, addressing any specific trends To contact and build relationships with local schools and parent/teacher associations to help promote Activ Camps to new customers To support the general organisation and administration of Activ Camps. Personal Specifications Essential Attributes: Previous experience in customer service and administrative roles Outstanding verbal and written communication skills Excellent numerical skills Previous experience working with Google Sheets/Excel spreadsheets Proactive and resolution-focused, with the capability of working independently Desirable Attributes: Passionate about children and/or sports and outdoor activities Experience working within the childcare industry An understanding of differing Special Educational Needs and Disabilities Knowledge of Childcare Voucher & Tax-Free Childcare payment processes Salary: £26,000 per annum Contract: Full Time Contract Start date: Tuesday 7th May 2024 Work hours: 0930 - 1800 During the school holidays hours will vary based on the requirements of our camps and clubs Holidays: 23 days pro-rata plus all public holidays Location: Company Office in Brixton, London, with the possibility to work from home on occasion Commencement subject to: Two rounds of interview, two suitable references and a contract returned with Associated Annexes signed. Safeguarding Activ Camps Ltd is committed to safe practice in recruitment and selection that includes consideration of issues to do with child protection, safeguarding and promoting the welfare of children and young people. Engagements of work will not be authorised unless staff have completed an Enhanced DBS, references verified and checks completed in line with our Safer Recruitment Policy. Inclusion & Diversity At Activ Camps, we know that diversity makes our team stronger and more successful. The children that we work with come from all backgrounds and it is important that our team reflects the diversity of the people that we work with. We welcome applicants from all backgrounds to apply for jobs with us and bring their perspectives and experience to our team. How to apply Successful candidates will be invited to interview as soon as convenient for both parties. Please note Activ Camps Ltd is unable to reimburse interview expenses. Information correct on 18.04.2024 and subject to change thereafter. Job Types: Full-time, Permanent Pay: £26,000.00 per year Benefits: Casual dress Company pension Schedule: Holidays Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Work Location: In person Expected start date: 07/05/2024
We are looking for a full-time production Pastry Chef to be responsible for assisting in the crafting of delicious desserts and confectionery, as well as savoury items and pastry based delicacies. You should be passionate about baking and be inspired to create masterpieces that go beyond our customers’ expectations. To be successful in this role you must be well-versed in the culinary arts and adhere to strict standards of hygiene and cleanliness. This role is very interesting as there is space to grow become a Head Pastry Chef ! Pastry Chef Responsibilities: - Assisting the Executive Chef with the operating and management of the pastry section of the kitchen and liaising with the team to ensure a successful working environment. - Preparing ingredients and handling baking and other kitchen equipment. - Creating pastries, baked goods, and confections, by following a set recipe. - Ensuring their section of the kitchen adheres to safety and health regulations. - Managing a small team of 10 people - Admin such as Rota and Stock orders - Ensuring all orders of all of our four sites are correct and up to quality standards Pastry Chef Requirements: - 3 or more years experience as a Pastry Chef - Working knowledge of baking techniques and the pastry-making process. - In-depth knowledge of sanitation principles, food preparation, and nutrition. - Capable of working in a fast-paced, production environment. - Experience in managing a team (10 people minimum) There will be 3 stages: Trial Shift | Interview | Reference Check
Full job description South-East London sandwich vendors MONDO SANDO are looking for a senior chef to join & lead their young, hot and expanding business - leading the team at their flagship residency at the Grove House Tavern SE5. Mondo Sando is a grassroots food business borne of a lockdown side hustle - we’ve grown from a 1 man operation to the now 3 year residency we have our home in, with a team of 8. Current head chefs / owners Viggo & Jack are stepping into directorial roles as we open another site. We’re looking for someone to lead & develop the existing team at this busy kitchen; a confident, hands-on, hard worker that can lead from the front and maintain passion for the food being served. This role would suit an experienced & hungry chef (with min. 1 year at least at Sous Chef level) who wants to take the next step in leading a team, while also being happy working closely with & taking instruction from the directors Our offer to candidates: Salary from £32K - £37K depending on experience Work with directors to write menus, devise weekly specials, and plan events like supper clubs, collaborative popups, and food culture events such as Meatopia. Access to local suppliers and farms for produce + trips to produce markets 28 days holiday per year Average working hours of 45hrs per week with dedicated admin time 50% food discount at our sites Favourable hours - earliest 9am starts, latest 10pm finishes 1 weekend day off, each week Profit share bonus structure after 1 year Responsibilities: - Oversee daily kitchen operations, including food preparation, cooking, and plating - Ensure compliance with food safety and sanitation standards - Supervise and train kitchen staff on proper cooking techniques and procedures - Monitor inventory levels and order supplies as needed - Collaborate with the directors to develop menus and create new dishes - Maintain a clean, organized & safe kitchen environment - Implement cost control measures to optimize kitchen efficiency Experience: - minimum 1 year kitchen experience at Sous Chef level - Strong knowledge of food safety regulations and best practices - ideally level 3 Food Hygiene qualified - Proven ability to lead and motivate a team - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment while maintaining attention to detail Job Types: Full-time, Permanent Salary: £32,000.00-£37,000.00 per year Benefits: Company pension Discounted or free food Employee discount Supplemental pay types: Bonus scheme Experience: Senior Chef: 1 year (required)
We are looking for a full-time production Sous Pastry Chef to be responsible for assisting in the crafting of delicious desserts and confectionery, as well as savoury items and pastry based delicacies. You should be passionate about baking and be inspired to create masterpieces that go beyond our customers’ expectations. To be successful in this role you must be well-versed in the culinary arts and adhere to strict standards of hygiene and cleanliness. This role is very interesting as there is space to grow become a Head Pastry Chef ! Sous Pastry Chef Responsibilities: - Assisting the Executive Chef with the operating and management of the pastry section of the kitchen and liaising with the team to ensure a successful working environment. - Preparing ingredients and handling baking and other kitchen equipment. - Creating pastries, baked goods, and confections, by following a set recipe. - Ensuring their section of the kitchen adheres to safety and health regulations. - Managing a small team of 10 people - Admin such as Rota and Stock orders - Ensuring all orders of all of our four sites are correct and up to quality standards Sous Pastry Chef Requirements: - 3 or more years - Working knowledge of baking techniques and the pastry-making process. - In-depth knowledge of sanitation principles, food preparation, and nutrition. - Capable of working in a fast-paced, production environment. - Experience in managing a team (10 people minimum) There will be 3 stages: Trial Shift | Interview | Reference Check Thank you.
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