Administrative officer jobs in HounslowCreate job alerts

Resident Liaison Officer – Social Housing Refurbishment Ealing, West London A leading main contractor specialising in planned refurbishment works within the social housing sector is looking to appoint an experienced Resident Liaison Officer (RLO) to join their team on a long-term programme in London Borough of Ealing. The company has recently secured a significant Social Housing Decarbonisation Fund (SHDF) framework worth £18m per year, delivering improvement works to low-rise residential blocks across the borough. This is a long-term programme of works, offering excellent job security and the opportunity to work with a well-established contractor with a strong pipeline of projects. The Role As Resident Liaison Officer, you will be the key point of contact between the residents, site teams and the client, ensuring works are delivered smoothly while maintaining a high level of customer satisfaction. Key responsibilities include: Acting as the main point of contact for residents throughout the refurbishment works Carrying out resident consultations and pre-start meetings Keeping tenants informed about programme timelines, access requirements and progress of works Managing queries, concerns and complaints in a professional and proactive manner Coordinating access to properties with the site team Maintaining clear communication and accurate records to ensure a positive resident experience The Works The programme forms part of the government-backed SHDF initiative, focused on improving the energy efficiency and condition of social housing. Typical works may include: External wall insulation (EWI) Window replacements Roofing works External repairs and energy efficiency upgrades Requirements Previous experience working as a Resident Liaison Officer within social housing refurbishment or planned works Strong interpersonal and communication skills Ability to build trust with residents and work closely with site teams Organised with good administrative skills Full UK driving licence and own vehicle required Package Generous salary Car allowance and fuel card Long-term secured work on a major framework * Opportunity to join a stable and growing contractor with an excellent reputation This is a fantastic opportunity for a Resident Liaison Officer looking for long-term stability on a high-value refurbishment programme in West London. If you’d like, I can also tighten this into a punchier LinkedIn job advert (which tends to attract more applicants)

Case Management Officer (Disabled Facilities Grants) Housing Adaptation Service 📍 Location: Hounslow, Hybrid Working (2/3 days per week office), with visits round borough 💷 Pay Rate: £21.41 per hour PAYE / £28.48 per hour Umbrella ⏰ Hours: 36 hours per week, Monday to Friday 📅 Contract: 3 months initially (with possible extension) ✅ Start: ASAP About the Role We are recruiting for an experienced Case Management Officer to join Hounslow's Housing Adaptation Service, supporting vulnerable and disabled residents through the Disabled Facilities Grant (DFG) process. Working as part of a dedicated team of four, you will manage a varied caseload of up to 40 live cases at different stages of the grant process. This is a rewarding frontline role where you will act as the key point of contact for residents requiring home adaptations, guiding them from initial enquiry through to completion of works. The role involves regular home visits across the borough to assess needs, provide support, and ensure adaptations are delivered effectively. Following completion of scheduled visits, there is flexibility to work from home. Key Responsibilities Manage a caseload of up to 40 Disabled Facilities Grant cases from enquiry through to completion. Act as the first point of contact for residents seeking advice, guidance and support. Conduct home visits to vulnerable and disabled residents across the borough. Assess eligibility for grants and undertake financial means testing. Explain complex grant processes and funding options clearly to residents. Liaise with Occupational Therapists, Surveyors, Social Care teams, Housing Associations and contractors. Monitor case progression and ensure projects are delivered within agreed timescales. Raise purchase orders, review invoices and support financial administration processes. Arrange and monitor the installation of specialist equipment such as stairlifts, through-floor lifts and ceiling track hoists. Maintain accurate case records and ensure compliance with relevant legislation and council policies. Support the management of adaptation waiting lists and priorities. About You Experience managing complex caseloads within housing, social care, grants, adaptations, or a related public sector environment. Knowledge of the Disabled Facilities Grant (DFG) process or a willingness to quickly develop expertise in this area. Experience supporting vulnerable residents and delivering customer-focused services. Strong administrative and organisational skills with the ability to manage multiple cases simultaneously. Experience reviewing financial information and carrying out means-testing or similar assessment processes. Excellent communication and stakeholder management skills. The ability to work independently while contributing positively to a collaborative team environment. Good IT skills and experience maintaining accurate records and case management systems. A full ability to travel throughout the borough to undertake home visits. Driving desirable Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Project Coordinator Location: Hounslow, West London Salary: £15.00 per hour Job Type: Temporary to Permanent Start Date: Immediate Working Pattern: Full-time, Office Based (1 day per week from home available after successful completion of 3-month probation) We are recruiting for an experienced and highly organised Project Coordinator to join a busy team based inHounslow. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, managing multiple priorities, coordinating projects, analysing data, and engaging with stakeholders at all levels. Originally created as an administrative position, this role has evolved into a key project coordination function requiring strong digital skills, exceptional communication abilities, and the confidence to work with senior managers, operational teams, contractors, and clients. The successful candidate will play a vital role in supporting the delivery of electrical and highways-related projects, maintaining data integrity across multiple systems, investigating customer complaints, producing reports, and ensuring project information is accurately managed and communicated. Key Responsibilities Provide comprehensive project administration support to the Electrical Services team. Coordinate activities across multiple projects, ensuring deadlines and actions are tracked and completed. Chase updates and information from senior managers, operational crews, and external contractors. Monitor project progress and maintain accurate records across multiple systems. Support programme updates and assist with project reporting.Data Management & Analysis Receive, validate and process project information from various sources. Enter, maintain and update information within central databases and Excel spreadsheets. Manage data across multiple systems, ensuring accuracy and consistency. Catalogue records using appropriate classifications and tags. Digitise physical records and transfer them into electronic systems. Retrieve and provide information upon request. Produce data reports and analyse trends, discrepancies and performance metrics. Utilise advanced Excel functions including Pivot Tables, Lookups and data analysis tools. Reporting & Communication Produce professional reports, summaries and project documentation. Prepare presentation materials for management meetings and stakeholders. Communicate clearly and confidently with internal and external stakeholders. Tailor communication style to suit different audiences, from operational staff to senior leadership teams. Support client-facing activities where required.Experience Required Previous experience in a Project Coordinator, Project Administrator, Project Support Officer, or similar role. Strong project administration experience. Excellent written and verbal communication skills. Experience investigating complaints, reviewing cases and drafting formal responses. Strong customer service and stakeholder management skills. Advanced Microsoft Office skills, particularly Excel. Ability to analyse data and produce meaningful reports. Experience working across multiple digital systems and databases. Excellent organisational skills with strong attention to detail. Ability to manage competing priorities and work to deadlines. Confident communicating with senior managers and external stakeholders. Proactive, self-motivated and able to work independently. Strong problem-solving abilities. Experience producing reports and presentations.Personal Attributes Confident and professional. Organised and highly detail-oriented. Diplomatic and tactful when managing challenging situations. Resilient and comfortable working in a demanding environment. Able to influence and motivate others to provide information and complete actions. A strong team player who can also work independently. Adaptable and quick to learn new systems and processes. Analytical, inquisitive and naturally curious. Proactive with a positive, can-do attitude.Please contact Paige Dent at Office Angels Staines to express your interest in this opportunity. Upon application for this role you will receive a text message/email link to engage with our AI agent, please complete this to enhance your application We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Attendance Officer & Administrator, Term Time Plus 5 Additional Days, Monday - Friday, 37.5 Hours Per Week Bede Academy have an exciting opportunity for an enthusiastic and motivated individual to join our administration team to help us deliver an even better service to the staff and students. This is a key post within the school which requires dedication and a highly efficient and responsible approach, providing support and guidance to the staff and students on a range of administrative functions. We are looking for a team member who: • has administration experience in a high quality, customer focused environment;, • has a strong work ethic, high personal work standards and an attention to detail;, • is able to work supportively as a member of a team in order to deliver the team’s objectives, with good interpersonal skills;, • has a positive attitude and embraces change leading to improvement;, • experience of working in a fast paced environment . We have high expectations for our students as they grow and develop and all our staff provide important role models to them in terms of positive attitude, work ethic and diligence. Further information is available in the job description and person specification. Join us and in addition to working with committed and helpful colleagues, the Trust can offer access to the following benefits: • Defined benefit pension scheme, • Employee Assistance Programme, • Free parking, • Access to our exclusive Benefits Hub, • Employee centred and family friendly policies and practices that support you in and beyond the workplace, • Enhanced sick pay, maternity leave and paternity leave (dependent on length of service), • Competitive holiday entitlement for support staff (minimum 25 days, plus bank 8 holidays per annum, pro-rated for part-time post-holders), • Cycle to work scheme, • Funded eye tests and glasses for DSE users (subject to T/Cs) #J-18808-Ljbffr

A local educational trust is seeking a Senior Administrative Officer for Kingfisher School in Abingdon. This full-time position involves managing administrative tasks and leading the team to ensure smooth operations within the school. The ideal candidate will possess strong administrative experience and leadership skills, alongside a passion for organization. Competitive salary ranging from £31,765.37 to £34,390.80 will be offered. The role requires working term-time with additional weeks during school holidays. #J-18808-Ljbffr

Bede Academy invites applications for an Attendance Officer & Administrator, a key role within the school's administration team. The post supports staff and students with a range of administrative tasks and requires dedication and efficient, responsible handling of duties. The successful candidate will join a high-quality, customer-focused environment and contribute to positive attitudes, strong work ethic, and reliable service in a fast-paced school setting. #J-18808-Ljbffr

Senior Administrative Officer – Kingfisher School, Abingdon.

Gov Facilities Services Limited (GFSL) is seeking an Administration Officer to join the team at HMP Wormwood Scrubs in London. You will handle a busy office environment, support facilities maintenance operations and ensure administrative tasks are completed to a high standard. You will work with tra

Administration Officer Location: HMP Wormwood Scrubs, London, W12 0AE Salary: £29,863.44 Contract: Full Time, 39Hours per week, Monday - Friday. We are seeking a dedicated Administration Officer to join our team at HMP WORMWOOD SCRUBS, CATEGORY B & MALE prison. Join a team that is more than just a group of colleagues - we work Monday to Friday as a supportive and driven family, working together to create a safe and nurturing environment. HMP WORMWOOD SCRUBS runs like a self-contained city/town, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As a Administration Officer you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Administration Officer with a combination of: • Experience in using a variety of IT systems including CAFM, • Experience in a busy office environment, • Experience of working without supervision, • Knowledge of IT systems, • Up to date First Aid qualification, • Administrative experience Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. Future Plans. GFSL has been notified by it's shareholder (MOJ) that the provision of FM Services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company #J-18808-Ljbffr