Warranty Manager - Maternity Cover
22 hours ago
Luton
FE_Energy-E262 Warranty Manager - Maternity Cover - Full Time - Leeds, United Kingdom Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. Sulzer is an Original Equipment Manufacturer (OEM) of advanced pumping solutions, serving critical markets such as oil and gas, power generation, water and wastewater, and industrial sectors worldwide. Our Leeds facility is a Centre of Excellence for advanced pump design and manufacturing, where we engineer and build some of the largest and most complex pump packages in the world, supporting infrastructure projects across the globe. We are looking for a Warranty Manager to cover maternity leave starting March 2026 (with some handover in February). This is a fixed-term contract until March 2027, offering a unique opportunity to work at the heart of our global operations. What You’ll Do • Take full ownership of warranty claim deliverables, including hardware, financial and commercial outputs, dispute resolution, and customer satisfaction., • Manage claims under Sulzer’s Global Claims Management Process, ensuring timely execution and cost efficiency., • Initiate root cause investigations, validate claims, and protect Sulzer’s contractual and financial position., • Build strong relationships with customers, suppliers, and internal stakeholders to achieve successful claim resolutions., • Ideally you will have experience in claims management, contract negotiation, and dispute resolution preferably within an engineering or manufacturing environment., • Strong communication and relationship management skills., • Commercial acumen and ability to act independently., • A 37-hour working week supported by a flexible working policy, allowing employees to accrue additional hours. Hybrid working arrangements may be offered at the discretion of the line manager, • Competitive basic salary, • 33 days annual leave., • Defined pension contributions., • Confidential support via Employee Assistance Programmes., • Access to discounts on shopping, entertainment, lifestyle, plus opportunity to apply for Costco membership., • Continuous learning through Sulzer Learning Pathways., • Free onsite parking with electric vehicle charging., • A lively Sport & Social Club with Weekly and monthly prize draws, memorable outings, birthday surprises, and more, • 24/7 Onsite Gym, • Due to anticipated high interest, this vacancy may close earlier than the advertised deadline., • To ensure a fair and consistent recruitment process, all applications must be submitted via our official application portal.