Technical Support Engineer
1 day ago
Slough
Technical Engineer – Fleet Technical Support (TSG) Location: Heathrow Area, London (Onsite) Employment Type: Permanent | Shift-Based Sector: Aviation Engineering | Technical Support | Aerospace Overview Our client is seeking a Technical Engineer to join their Fleet Technical Support Group (TSG) within a large-scale aviation engineering organisation. This role offers a unique opportunity to support a complex, diverse commercial aircraft fleet operating across a global network. Based at a major UK aviation hub, the successful candidate will work in a fast-paced operational environment, providing specialist technical support, driving aircraft reliability, and contributing to safety, performance, and cost-efficiency initiatives. This position is well suited to licensed aircraft engineers or experienced technical support professionals looking to progress within fleet-level engineering and technical management. Responsibilities • Improve aircraft technical performance through proactive use of aircraft health monitoring and prognostic tools, • Conduct repetitive defect analysis, reliability reviews, and safety investigations, • Provide specialist on-site technical support in accordance with regulatory, safety, operational, and commercial requirements, • Analyse and manage safety reports and recurring technical issues, • Source and interpret approved maintenance data to support safe maintenance, repair, and modification activities, • Ensure compliance with established technical procedures to meet fleet performance, safety, and cost targets, • Support AOG recovery and minimise technical delays across line stations, • Coordinate and support technical activity across operational locations, • Lead and contribute to technical discussions across departments, supporting informed decision-making, • Develop clear work instructions to support certifying engineers with fault isolation and compliance, • Contribute to continuous improvement, process simplification, and change initiatives Essential • HNC / HND (or equivalent) in Aerospace Engineering, • Eligibility to hold and exercise EASA Part 145 Technical Engineer and/or Part 21 approvals as required, • Strong understanding of safety and quality management systems, • Proven experience within an operational aviation engineering environment, • Strong analytical and technical decision-making capability, • B1 and/or B2 Aircraft Maintenance Licence (without type rating), • Degree-level qualification in Engineering or equivalent professional experience, • Experience working in Part 21 and/or Part M environments supporting Part 145 operations, • Recognised aircraft engineering apprenticeship or equivalent industry experience, • Ability to hold CAA or company-specific technical approvals, • Good technical knowledge of multiple commercial aircraft types, • Aircraft systems knowledge (mechanical and avionics), • Project management and task prioritisation, • Report writing and business case development, • Stakeholder engagement and influencing skills, • Strong business and operational awareness, • Ability to manage change and drive continuous improvement, • Structured career development and progression opportunities, • Access to specialist training, including aircraft type and manufacturer systems training, • Ongoing professional development through self-study and structured learning programmes, • Exposure to one of the most technically diverse commercial aircraft fleets, • Opportunity to work in a high-performance engineering culture supporting global operations, • Shift-based role, • Current pattern: 12-hour shifts on a rotating cycle, • Interested candidates are encouraged to apply with an up-to-date CV highlighting relevant technical support, fleet engineering, and aviation maintenance experience. Shortlisted applicants will be contacted directly for further discussion.