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  • Receptionist
    Receptionist
    6 hours ago
    £29600 yearly
    Full-time
    London

    Are you ready to embark on a journey of excellence in hospitality? Firmdale Hotels invites you to become an integral part of our esteemed team as a Receptionist at our Knightsbridge Hotel, where passion meets professionalism and every guest experience is crafted with care. Firmdale Hotels is renowned for its distinctive character, unparalleled service, and commitment to creating unforgettable guest experiences. With a collection of award-winning luxury boutique hotels in prime locations across London, New York, and beyond, we pride ourselves on delivering exceptional service and maintaining the highest standards of quality and style. As a Receptionist at Knightsbridge Hotel, you will serve as the face of hospitality, embodying warmth, professionalism, and a dedication to excellence. Responsibilities: • Greeting guests with a genuine smile and providing a warm welcome upon arrival., • Efficiently managing check-ins and check-outs, ensuring a seamless and pleasant experience for our guests., • Handling guest inquiries, requests, and reservations with promptness and efficiency., • Maintaining a tidy and organised reception area, contributing to the overall ambiance of the hotel., • Collaborating closely with colleagues across departments to deliver exceptional service and exceed guest expectations., • Demonstrating a keen eye for detail and a passion for creating memorable moments for our guests., • Upholding the highest standards of presentation and professionalism, reflecting the luxury and sophistication of Knightsbridge Hotel. What you Need: • A positive attitude and a genuine passion for hospitality., • Exceptional communication and interpersonal skills, with the ability to engage guests and colleagues alike., • Strong organisational skills and attention to detail, ensuring accuracy and efficiency in all tasks., • The ability to thrive in a fast-paced environment and work effectively as part of a dynamic team., • Dedication to providing personalised service and anticipating the needs of our discerning guests., • Impeccable grooming and presentation. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Set on the leafy, tree-lined Beaufort Gardens, Knightsbridge Hotel is part of our Townhouse Collection, a small portfolio of design-led luxury hotels in some of London's most sought-after addresses. With 44 beautifully appointed rooms and suites, each designed with Kit Kemp's characteristic flair for colour, pattern and craft, the hotel combines an intimate atmosphere with a truly exceptional location. Nestled in the heart of one of London's most prestigious neighbourhoods, moments from Harrods and the boutiques of Sloane Street, the hotel sits at the very centre of London's luxury world. This is a place where attention to detail defines everything, and the people who work here take genuine pride in what they do. We're looking for people who bring that same care and commitment to their work, and who love creating experiences that guests never forget. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Best Boutique Hotels in London, The Times, 2026 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Part-Time Business Operations & Marketing Assistant
    Part-Time Business Operations & Marketing Assistant
    3 days ago
    £800–£1200 monthly
    Part-time
    London

    Part-Time Business Operations & Marketing Assistant Hybrid – Ealing, London | Approximately 2 days per week Berenice London is a growing luxury bespoke wig company based in Ealing, London. We are looking for a highly organised, proactive and tech-confident Business Operations & Marketing Assistant to work closely with our founder and help keep the day-to-day organisation of the business running smoothly. This is a varied role within a small, growing business. It would suit someone who loves organisation, systems, customer communication and taking responsibility for making sure things actually get done. You will work directly with the founder and coordinate with our existing team, including our social media/content team and external digital marketing partners. What you'll be helping with Customer communication & administration • Monitoring and organising customer emails, • Responding to routine customer enquiries in a warm and professional way, • Making sure new enquiries and leads are followed up, • Flagging important enquiries that require the founder's personal attention, • Keeping customer information accurate and up to date in Zoho, • Helping manage customer communications throughout their journey with us, • Sending and coordinating appropriate client updates, • Helping with invoices and monitoring customer payments CRM & automations • Taking day-to-day ownership of our GoHighLevel CRM, • Manually maintaining customer tags and ensuring customers enter the correct follow-up journeys, • Monitoring existing automations and identifying anything that needs improving, • Helping review, rewrite and organise automated customer emails, • Coordinating technical GoHighLevel changes with our external digital team, • Checking that leads and customers are not falling through gaps Calendly & appointments • Taking ownership of our Calendly system, • Managing availability, appointment types and booking journeys, • Helping with cancellations and rescheduling, • Making sure automated appointment communications are accurate and working properly Business & client operations • Helping maintain an organised overview of active customer orders, • Keeping track of important stages, deadlines and customer updates, • Helping make sure information moves correctly between consultations, customer records and production, • Helping coordinate routine communication with suppliers and external team members, • Keeping track of outstanding jobs and making sure they are followed through, • Helping develop simple systems and processes as the business grows Marketing coordination • Working alongside our existing social media/content team member, • Helping plan marketing priorities and newsletter ideas, • Keeping newsletters and marketing activities moving on schedule, • Making sure the founder records planned Instagram/video content, • Coordinating with our external advertising, CRM and SEO partners, • Helping monitor leads, bookings and sales conversions, • Producing a simple overview of marketing performance so we understand what is generating enquiries and customers, • Helping identify improvements needed across our website and customer journey The person we're looking for You do not need to be a senior manager or have years of management experience. We are looking for someone who is: • Extremely organised, • Proactive and good at noticing what needs doing, • Comfortable taking ownership of tasks and following them through, • Tech-confident and comfortable learning new systems, • Excellent at written English, • Warm and professional when communicating with customers, • Able to work independently, • Comfortable coordinating with different team members and suppliers, • Good at keeping track of lots of small moving pieces, • Happy working closely with a founder in a small business, • Confident reminding and chasing the founder when something is needed!, • Interested in improving systems rather than simply completing individual tasks Experience with CRM systems, email marketing, GoHighLevel, Zoho or Calendly would be an advantage, but experience with every platform is not required. Being organised, intelligent, proactive and willing to learn is more important to us. The role Part-time – approximately 2 days per week We envisage this being a hybrid role, with approximately one day per week working with us in Ealing and the remaining time working remotely. There may be an opportunity for the responsibilities and hours to grow over time. This is an opportunity to become an important part of a small business and gradually take ownership of more of its day-to-day organisation. To apply Please send us your CV together with a short introduction telling us: 1. Why this type of varied small-business role appeals to you, 2. Any experience you have with CRM systems, email marketing, automations or booking systems, 3. Your experience communicating with customers by email, 4. An example of something you have organised or improved without being specifically told how to do it, 5. How you keep yourself organised when managing lots of different tasks, 6. Your availability for part-time work and ability to work from Ealing approximately once per week We care much more about finding someone with the right attitude, initiative and organisational ability than finding someone with a long list of qualifications.

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  • Trainee Dental Nurse
    Trainee Dental Nurse
    4 days ago
    £14–£14.7 hourly
    Full-time
    London

    Join our established dental practice as a trainee dental nurse and kickstart your career in dentistry. We are seeking a bilingual candidate to join our friendly and experienced team, committed to delivering high-quality dental care. We provide an inclusive environment, with a wheelchair-accessible practice fully compliant with CQC standards, ensuring top-notch patient care and treatment. Our practice is equipped with the latest materials and techniques, and we emphasize continuous professional development. This is a permanent, full-time trainee dental nurse position, with working hours Monday to Friday, 08:45 to 16:00. Benefits: • Comprehensive health insurance, • Employee & Wellness Assistance programme, • Recognition and rewards for your hard work, • Paid holidays, sick leave, and birthday celebrations, • Conveniently located near public transport Responsibilities: • Assist dental professionals during examinations and procedures, • Prepare and maintain treatment rooms, • Keep accurate patient records, • Address patient inquiries professionally, • Sterilise and maintain instruments, • Manage dental material inventory, • Coordinate patient appointments Requirements: • Enrolled or planning to enrol in the NEBDN dental nursing diploma, • National Insurance Number, • DBS Check, • Proof of Hepatitis B vaccination (first dose accepted) If you are enthusiastic and ready to embark on a fulfilling career in dental nursing, apply now for this exciting opportunity!

    No experience
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  • Senior Hairstylist/ Colorist
    Senior Hairstylist/ Colorist
    1 month ago
    £13.5–£17 hourly
    Full-time
    London

    OverviewWe are seeking an experienced Hair Stylist and Colour Specialist to join our dynamic team at Alicia Hair and Beauty Hammersmith.The ideal candidate will possess a passion for hair artistry, exceptional customer service skills, and a keen eye for colour techniques. This role offers an exciting opportunity to showcase your expertise in a professional environment dedicated to beauty and client satisfaction. Applicants should be motivated, creative, and committed to delivering outstanding results while fostering a welcoming atmosphere for clients.ResponsibilitiesProvide expert hair styling services, including cutting, colouring, and styling according to client preferences and current trends.Offer personalised colour consultations and execute colour treatments with precision.Maintain high standards of hygiene and cleanliness in the salon environment.Deliver excellent customer service by understanding client needs and advising on suitable hair care solutions.Manage appointment scheduling efficiently at the front desk, ensuring smooth daily operations.Mentor junior staff or apprentices where applicable, sharing knowledge and techniques to support their development.Assist with store management tasks as required, including stock replenishment and maintaining product displays.SkillsProven experience as a Hair Stylist with a strong portfolio of colour work and styling techniques.Proficiency in barbering is desirable but not essential.Excellent communication skills to engage effectively with clients and team members.Strong customer service orientation with the ability to build lasting client relationships.Organized with the ability to manage front desk responsibilities efficiently.Capable of mentoring junior staff or apprentices to foster growth within the team.Knowledge of store management practices and maintaining a welcoming salon environment.This position offers a vibrant work environment where creativity and professionalism are valued. We welcome passionate individuals eager to advance their careers in the beauty industry while delivering exceptional service to our clients.Job Types: Full-time, Part-time, Permanent Benefits:Employee discountProfit sharingStore discountWork Location: In person (W6 0SP)

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  • Wig Stylist
    Wig Stylist
    2 months ago
    £14–£17 hourly
    Part-time
    London

    About Us: A-List Lace Hair is a prominent name in the hair styling industry! Renowned for our expertise in lace wigs, human hair specialties, and non-surgical hair replacement systems, we have been a trendsetter in the field since 2008. Our London branch has set a benchmark in delivering top-notch services with a family-run charm, shipping products to over 196 countries worldwide. Established in 2008, the London hair salon already has a loyal and dedicated clientele, including many VIP clients. High standards of customer service and professionalism are top on the list of priorities, but a relaxed, fun atmosphere is also a key ethos of the salon. Our clients always come first and we want to ensure they enjoy the full salon experience in a modern, design led environment. We recently opened a new studio in the vibrant heart of New York City. The Role: We are seeking a highly skilled and experienced wig stylist to join our dynamic team. This role is ideal for a creative professional with a passion for hair artistry, advanced lace installation techniques, and exceptional customer service. As a stylist, you will play a key role in delivering top-tier styling services and maintaining the brand’s reputation for excellence. Key Responsibilities • Perform advanced hair styling services, including braiding/cainrow, cutting, colouring, and lace wig installation/customisation, • Installing Wigs, Sew-In weaves, Clip-Ins, Ponytails and Updo ‘s., • Provide expert consultations tailored to individual client needs and preferences, • Maintain up-to-date knowledge of trends, techniques, and products in the hair and beauty industry, • Ensure all services meet A-List Lace Hair’s premium quality standards, • Build and maintain strong client relationships to encourage repeat business, • Assist in maintaining a clean, organised, and professional salon environment, • Promote and recommend hair care products and services, • Answer incoming calls with grace, efficiently booking appointments Who You Are: A candidate perfect for this role would be: • Creative, motivated, with a total focus on customer satisfaction., • Exceptional interpersonal skills, • Enthusiastic, ambitious, and driven., • Confident, professional, and possessing a 'can-do' attitude., • Capable of meticulous attention to detail., • Able to thrive in a dynamic setting., • Total customer focus and understanding of the client journey Why Join Us: • Competitive remuneration and comprehensive, fully-paid training., • Join an internationally acclaimed, award-winning team., • Enjoy a balanced work-life with personal and professional growth., • Work in a dynamic, innovative, and friendly environment., • Opportunities for high-profile work and building a prolific portfolio., • Exclusive discounts and complimentary hair services., • Annual bonus schemes and performance bonuses., • Enjoy our festive winter team parties. Job Types: Permanent, Full Time & Part Time hours available Apply Now: Be a part of our exciting journey in London. If you are passionate about hair styling and eager to grow with a leading brand, we would love to hear from you. Please submit your application and relevant CV to us with a link to your work. Job Types: Part-time, Permanent Benefits: • Employee discount, • Flexitime, • Store discount Ability to commute/relocate: • London, Greater London: reliably commute or plan to relocate before starting work (required) Experience: • Wig Styling: 2 years (required) Language: • English (required) Work authorisation: • United Kingdom (required) Location: • London, Greater London (required) Work Location: In person

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