Head of Internal Communications
21 hours ago
Cardiff
Job Description Head of Internal Communications Salary: Location dependent (see benefits section) Job Type: Full-Time, permanent Location: IB (International Baccalaureate®) Global Centres Cardiff (UK) or Washington DC (US) Hybrid working opportunity About The IB If you're looking to work for a global organisation with a meaningful mission, and with colleagues all over the world, then the International Baccalaureate® (IB) may have the ideal opportunity for you! The International Baccalaureate provides world-class educational services to over 5,600 schools across 162countries. A career at IB is not just a job; it’s an opportunity to work with an innovative world leader in education services and contribute to our 50-year mission of creating a better and more peaceful world. Apply now to join our global organisation where we empower our employees to thrive and make a difference. About The Job Reporting to the Chief Strategy and People Officer, the Head of Internal Communications is a strategic leader responsible for designing, executing and continuously evolving the internal communications strategy. This role partners closely with People, Strategy and cross-functional teams to ensure communications are tightly aligned with the IB’s strategic priorities, fostering a culture of trust, transparency and engagement. The Head of Internal Communications is a key architect of organizational storytelling, shaping narratives that connect employees to the mission and vision and ensuring that every message drives measurable impact across diverse internal audiences. Responsibilities Key Responsibilities • Lead Internal Communications Strategy: Shape compelling narratives that connect employees to the IB’s mission and align communications with strategic goals., • Drive Change & Engagement: Partner with senior leaders and People to support organizational change, people initiatives, and campaigns that celebrate employees and amplify success stories., • Stakeholder & Team Leadership: Build strong relationships across all levels and provide strategic direction and line management to a small communications team., • Data-Driven Insights: Use audience segmentation, engagement metrics, and global data to inform planning and continuously improve impact., • Innovate & Optimize: Embed digital innovation into communications, manage budgets effectively, and evolve strategies to meet organizational needs. Qualifications About You • Degree (or equivalent level) qualification in Communications, Marketing, Public Relations or a related field is essential., • Highly competent in the use of internal communications platforms and analytics tools including Microsoft Office apps (Sharepoint and Teams)., • Proven experience in leading an internal or corporate communications function in a global / matrix organization with an understanding of diverse cultural contexts., • Demonstrable leadership skills with previous experience in managing and collaborating with diverse, geographically dispersed teams., • Proven success developing and executing internal communication strategies in a fast-paced, evolving organization., • Strong stakeholder and project management capabilities., • Excellent relationship-building skills across all levels., • Collaborative team leader with proven ability to foster teamwork., • Exceptional attention to detail and organizational skills., • Outstanding written, verbal, and interpersonal communication, including copywriting., • Confident public speaker with effective presentation skills. In addition to your salary, we offer an attractive range of regional benefits including: For UK employees: • Annual Salary competitive, dependent on experience., • 10% employer pension contribution with a 3% employee contribution, • Annual pay review with bonus eligibility, • Enhanced family friendly benefits, • 30 Days annual leave, plus public holidays, • Life assurance 4x annual salary, • Flexible working hours (core hours are 10am-12pm and 2pm-3pm), 37.5 hours per week, • Paid volunteering leave (one day per calendar year), • Flexible benefits allowance equivalent to 1.5% of Annual Salary to spend on benefits or as addition to salary, • Excellent continuous professional development, • Health and Wellness Schemes, • Disability Confident Employer, • Cycle to Work Scheme, • Discounts on a range of products, including days out and Gym Memberships, • Cash back opportunities available from a wide range of retailers, • Employee Assistance Programme, • Free onsite parking For US employees: • Annual Salary competitive, dependent on experience. 40 hours per week, • 10% employer pension contribution with a 3% employee contribution, • Annual pay review with bonus eligibility, • Enhanced family friendly benefits, • 30 Days annual leave, plus public holidays, • Life assurance 4x annual salary, • Paid volunteering leave, • Excellent continuous professional development Applications are being received until 11.55pm BST, 06 January 2026 We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer and we welcome applications from all suitably qualified applicants.