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Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We are seeking a highly motivated, self-starter, passionate with a proven flair to establish and drive new business opportunities. In this role, you will be responsible for driving growth and expanding our business opportunities across multiple sectors. The ideal candidate will have a proven track record in building and nurturing client relationships, identifying new business opportunities, and creating strategic partnerships to elevate the company's presence in the market. As a Senior Business Development Manager, you will play a key role in setting the direction of business growth strategies and collaborate with leadership to shape the future of the organization. What you'll do: • Lead Business Development Efforts: Secure new business opportunities, focusing on strategic growth within key markets and sectors. Drive revenue by identifying high-potential leads, preparing proposals, and negotiating contracts while achieving or exceeding sales targets., • Prospecting and Qualification: Identify and reach out to potential customers, defining your ideal customer by profiling key demographics. Conduct di scovery cal ls and meetings to understand customer needs, challenges, and pain points, qualifying requirements at the early stages of engagement., • Relationship Management: Build long-lasting relationships with C-suite executives and key stakeholders to ensure high-level satisfaction and trust. Engage and manage key partner relationships, introducing partners to customers at the right time., • Proposal & Contract Negotiation: Prepare and deliver compelling proposals, presentations, and contracts that align with client needs and company goals. Negotiate terms and conditions at all levels, striving for the best outcome for both customer and company., • Strategic Partnerships and Networking: Cultivate partnerships with external organizations and industry influencers to enhance business reach, revenue, and market position. Attend industry events, conferences, and networking opportunities to promote the company and build relationships with potential clients and partners., • Accountability and Reporting: Provide regular updates to the business regarding activities, sales forecasts, and strategic recommendations. Ensure CRM accountability, managing opportunities through the sales cycle, and providing clear weekly updates to key stakeholders. What you'll bring:, • A track record of delivering new business telecoms sales/deals into midsized to large national businesses., • Strong understanding of and engagement in Connectivity, • Excellent communication, negotiation, and presentation skills, • Commercially savvy - adept at optimizing a diverse range of revenue-driving KPIs, • Proven track record to secure national telecommunication accounts to prospect, present and close sales., • Experience in a matrix, complex, sales and customer focused organisation - and ideally comfortable exposure in a build and grow business environment., • Resilient in the face of obstacles and experienced in working in a young business with rapidly changing capabilities and demands., • Relentless focus on achieving sales results even in the face of obstacles and the challenges of a fast-evolving business. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences Sky Business: Sky Business is the business-to-business division of Sky. We provide a wide variety of commercial premises across the UK and ROI with unrivalled entertainment, unmissable live sport and breaking news - connecting and entertaining millions of people every day. We also provide communication services to its customers including Sky WiFI and Sky Ethernet. Our heartland is the licensed trade - pubs, bars and hotels - but we also provide entertainment and connectivity services to oil rigs, sports stadiums, offices, care homes and hospitals, just to name a few! How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: This role is a Field based and involve travel around the UK including regular visits to Sky Offices, including our head office in Isleworth Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We are seeking a highly motivated, self-starter, passionate with a proven flair to establish and drive new business opportunities. In this role, you will be responsible for driving growth and expanding our business opportunities across multiple sectors. The ideal candidate will have a proven track record in building and nurturing client relationships, identifying new business opportunities, and creating strategic partnerships to elevate the company's presence in the market. As a Senior Business Development Manager, you will play a key role in setting the direction of business growth strategies and collaborate with leadership to shape the future of the organization. What you'll do: • Lead Business Development Efforts: Secure new business opportunities, focusing on strategic growth within key markets and sectors. Drive revenue by identifying high-potential leads, preparing proposals, and negotiating contracts while achieving or exceeding sales targets., • Prospecting and Qualification: Identify and reach out to potential customers, defining your ideal customer by profiling key demographics. Conduct di scovery cal ls and meetings to understand customer needs, challenges, and pain points, qualifying requirements at the early stages of engagement., • Relationship Management: Build long-lasting relationships with C-suite executives and key stakeholders to ensure high-level satisfaction and trust. Engage and manage key partner relationships, introducing partners to customers at the right time., • Proposal & Contract Negotiation: Prepare and deliver compelling proposals, presentations, and contracts that align with client needs and company goals. Negotiate terms and conditions at all levels, striving for the best outcome for both customer and company., • Strategic Partnerships and Networking: Cultivate partnerships with external organizations and industry influencers to enhance business reach, revenue, and market position. Attend industry events, conferences, and networking opportunities to promote the company and build relationships with potential clients and partners., • Accountability and Reporting: Provide regular updates to the business regarding activities, sales forecasts, and strategic recommendations. Ensure CRM accountability, managing opportunities through the sales cycle, and providing clear weekly updates to key stakeholders. What you'll bring:, • A track record of delivering new business telecoms sales/deals into midsized to large national businesses., • Strong understanding of and engagement in Connectivity, • Excellent communication, negotiation, and presentation skills, • Commercially savvy - adept at optimizing a diverse range of revenue-driving KPIs, • Proven track record to secure national telecommunication accounts to prospect, present and close sales., • Experience in a matrix, complex, sales and customer focused organisation - and ideally comfortable exposure in a build and grow business environment., • Resilient in the face of obstacles and experienced in working in a young business with rapidly changing capabilities and demands., • Relentless focus on achieving sales results even in the face of obstacles and the challenges of a fast-evolving business. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences Sky Business: Sky Business is the business-to-business division of Sky. We provide a wide variety of commercial premises across the UK and ROI with unrivalled entertainment, unmissable live sport and breaking news - connecting and entertaining millions of people every day. We also provide communication services to its customers including Sky WiFI and Sky Ethernet. Our heartland is the licensed trade - pubs, bars and hotels - but we also provide entertainment and connectivity services to oil rigs, sports stadiums, offices, care homes and hospitals, just to name a few! How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: This role is a Field based and involve travel around the UK including regular visits to Sky Offices, including our head office in Isleworth Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We are seeking a highly motivated, self-starter, passionate with a proven flair to establish and drive new business opportunities. In this role, you will be responsible for driving growth and expanding our business opportunities across multiple sectors. The ideal candidate will have a proven track record in building and nurturing client relationships, identifying new business opportunities, and creating strategic partnerships to elevate the company's presence in the market. As a Senior Business Development Manager, you will play a key role in setting the direction of business growth strategies and collaborate with leadership to shape the future of the organization. What you'll do: • Lead Business Development Efforts: Secure new business opportunities, focusing on strategic growth within key markets and sectors. Drive revenue by identifying high-potential leads, preparing proposals, and negotiating contracts while achieving or exceeding sales targets., • Prospecting and Qualification: Identify and reach out to potential customers, defining your ideal customer by profiling key demographics. Conduct di scovery cal ls and meetings to understand customer needs, challenges, and pain points, qualifying requirements at the early stages of engagement., • Relationship Management: Build long-lasting relationships with C-suite executives and key stakeholders to ensure high-level satisfaction and trust. Engage and manage key partner relationships, introducing partners to customers at the right time., • Proposal & Contract Negotiation: Prepare and deliver compelling proposals, presentations, and contracts that align with client needs and company goals. Negotiate terms and conditions at all levels, striving for the best outcome for both customer and company., • Strategic Partnerships and Networking: Cultivate partnerships with external organizations and industry influencers to enhance business reach, revenue, and market position. Attend industry events, conferences, and networking opportunities to promote the company and build relationships with potential clients and partners., • Accountability and Reporting: Provide regular updates to the business regarding activities, sales forecasts, and strategic recommendations. Ensure CRM accountability, managing opportunities through the sales cycle, and providing clear weekly updates to key stakeholders. What you'll bring:, • A track record of delivering new business telecoms sales/deals into midsized to large national businesses., • Strong understanding of and engagement in Connectivity, • Excellent communication, negotiation, and presentation skills, • Commercially savvy - adept at optimizing a diverse range of revenue-driving KPIs, • Proven track record to secure national telecommunication accounts to prospect, present and close sales., • Experience in a matrix, complex, sales and customer focused organisation - and ideally comfortable exposure in a build and grow business environment., • Resilient in the face of obstacles and experienced in working in a young business with rapidly changing capabilities and demands., • Relentless focus on achieving sales results even in the face of obstacles and the challenges of a fast-evolving business. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences Sky Business: Sky Business is the business-to-business division of Sky. We provide a wide variety of commercial premises across the UK and ROI with unrivalled entertainment, unmissable live sport and breaking news - connecting and entertaining millions of people every day. We also provide communication services to its customers including Sky WiFI and Sky Ethernet. Our heartland is the licensed trade - pubs, bars and hotels - but we also provide entertainment and connectivity services to oil rigs, sports stadiums, offices, care homes and hospitals, just to name a few! How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: This role is a Field based and involve travel around the UK including regular visits to Sky Offices, including our head office in Isleworth Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We are seeking a highly motivated, self-starter, passionate with a proven flair to establish and drive new business opportunities. In this role, you will be responsible for driving growth and expanding our business opportunities across multiple sectors. The ideal candidate will have a proven track record in building and nurturing client relationships, identifying new business opportunities, and creating strategic partnerships to elevate the company's presence in the market. As a Senior Business Development Manager, you will play a key role in setting the direction of business growth strategies and collaborate with leadership to shape the future of the organization. What you'll do: • Lead Business Development Efforts: Secure new business opportunities, focusing on strategic growth within key markets and sectors. Drive revenue by identifying high-potential leads, preparing proposals, and negotiating contracts while achieving or exceeding sales targets., • Prospecting and Qualification: Identify and reach out to potential customers, defining your ideal customer by profiling key demographics. Conduct di scovery cal ls and meetings to understand customer needs, challenges, and pain points, qualifying requirements at the early stages of engagement., • Relationship Management: Build long-lasting relationships with C-suite executives and key stakeholders to ensure high-level satisfaction and trust. Engage and manage key partner relationships, introducing partners to customers at the right time., • Proposal & Contract Negotiation: Prepare and deliver compelling proposals, presentations, and contracts that align with client needs and company goals. Negotiate terms and conditions at all levels, striving for the best outcome for both customer and company., • Strategic Partnerships and Networking: Cultivate partnerships with external organizations and industry influencers to enhance business reach, revenue, and market position. Attend industry events, conferences, and networking opportunities to promote the company and build relationships with potential clients and partners., • Accountability and Reporting: Provide regular updates to the business regarding activities, sales forecasts, and strategic recommendations. Ensure CRM accountability, managing opportunities through the sales cycle, and providing clear weekly updates to key stakeholders. What you'll bring:, • A track record of delivering new business telecoms sales/deals into midsized to large national businesses., • Strong understanding of and engagement in Connectivity, • Excellent communication, negotiation, and presentation skills, • Commercially savvy - adept at optimizing a diverse range of revenue-driving KPIs, • Proven track record to secure national telecommunication accounts to prospect, present and close sales., • Experience in a matrix, complex, sales and customer focused organisation - and ideally comfortable exposure in a build and grow business environment., • Resilient in the face of obstacles and experienced in working in a young business with rapidly changing capabilities and demands., • Relentless focus on achieving sales results even in the face of obstacles and the challenges of a fast-evolving business. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences Sky Business: Sky Business is the business-to-business division of Sky. We provide a wide variety of commercial premises across the UK and ROI with unrivalled entertainment, unmissable live sport and breaking news - connecting and entertaining millions of people every day. We also provide communication services to its customers including Sky WiFI and Sky Ethernet. Our heartland is the licensed trade - pubs, bars and hotels - but we also provide entertainment and connectivity services to oil rigs, sports stadiums, offices, care homes and hospitals, just to name a few! How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: This role is a Field based and involve travel around the UK including regular visits to Sky Offices, including our head office in Isleworth Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As Head of User Research in our Digital Customer Experience team, you'll lead the way in understanding our customers and embedding their voice into every decision. You'll build a thriving research team and culture, enabling insight-led product strategies and evidence-driven customer journeys across sky.com and the My Sky app. Reporting to the Director of Digital Experience, you'll sit at the heart of our Customer Experience Centre of Excellence, contributing to CX strategy and design leadership across the UK & Ireland. From first-time visitors to long-term customers, you'll help ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do: • Lead a multi-disciplinary user research team, delivering actionable insights that shape meaningful, customer-centric digital experiences., • Own the digital research strategy across Sky's digital customer experience, ensuring product direction is informed by deep customer understanding and championing the customer voice at executive level., • Establish behavioural science practices and partner with product, content and service designers to ensure insights inform customer experience at any touchpoint., • Drive research ops, tooling, participant recruitment and research workflows in partnership with Design Ops and Heads of Design., • Champion AI-enhanced tools and build strong partnerships with analytics teams to combine behavioural data with qualitative insight., • Deliver high-quality, inclusive research that informs navigation, experience principles and accessibility across all touchpoints, and ensures representation and accessibility are always embedded. What you'll bring: • Proven track record of leading impactful digital user research teams and embedding research into product strategy for large-scale digital products (web and native)., • Mastery of qualitative and quantitative methods including usability testing and ethnographic research, and in combining behavioural analytics tools (Adobe Analytics, Contentsquare) with qualitative insights to create evidence-based recommendations., • Experience scaling research operations and tooling ecosystems including running an in-person lab facility (and remote tools like Usertesting), with strong governance and repository practices., • Experience building, scaling and developing senior user research talent with accountability for skills growth, progression, and succession planning., • Strong experience shaping strategy at executive level with compelling evidence-led storytelling and insight-driven recommendations. Application Requirement: Please include portfolio/content showing evidence of your experience across these four areas: • People - Building high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design at senior level., • Product - Producing provable world-class app-first digital experiences The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. OR Leeds Our spacious tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Wondering who we are? HMSHost UK, part of the Avolta Group, operates across thousands of locations worldwide in airports, train stations, cruise ships, ports, and motorways. In the UK, we partner with well-known brands such as Leon, Burger King, Starbucks, Comptoir Libanais, and KFC, as well as creating our own unique concepts. Our mission? To transform travel dining into an experience that’s as rewarding as the destination. What’s the role? We’re excited to announce the first ever Bill's Restaurant within an Airport coming to Heathrow Terminal 2 in Q1 2026! We’re looking for an experienced Store Manager to lead the opening of the Bill's Restaurant. In this pivotal role, you’ll take full ownership of the operation, building and inspiring a high-performing team, delivering exceptional guest experiences, and ensuring every detail reflects the brand. From team development to operational excellence, you’ll create a vibrant, welcoming environment that makes every visit memorable. Main Duties: • Operational Excellence: Manage daily operations to optimise profitability, drive sales, and maintain high standards., • Team Leadership: Build and inspire a strong team culture, providing coaching and development., • Guest Experience: Deliver a warm, welcoming atmosphere that keeps guests coming back., • Financial Management: Take accountability for P&L, stock control, labour management, and payroll., • Compliance: Ensure food safety, health & safety, and brand standards are met. The right candidate will: • Have proven experience as a Store Manager in the hospitality sector (minimum 3 years), • Be passionate about leading and developing teams to achieve operational and service excellence., • Demonstrate strong financial acumen with experience in managing budgets, stock, and payroll., • Have excellent knowledge of Health & Safety and Food Safety regulations., • Exhibit outstanding leadership and communication skills to inspire and guide your team., • Be enthusiastic about creating a positive guest experience and maintaining high standards. What we offer: We offer a competitive salary, comprehensive benefits package, and the chance to make a meaningful impact within a dynamic, growing business. Our people are at the heart of everything we do, which is why we’re committed to ensuring your satisfaction by providing: Financial Benefits*: • An opportunity to earn an extra £50-£500 each time you successfully recommend a friend – unlimited!, • Discount Designer Shopping Platform – up to 50% off retail prices, • Free meals on site, • 50% off any of our locations for you & up to 4 others when you are not working – share the love with your loved ones!, • Benefit platform with exclusive discounts on shopping, cinema tickets, travel, and more Health Benefits*: • Access to an employee assistance programme offering support to you and your family members with 24/7 telephone advice, free face-to-face counselling sessions and much more. Your well-being is important to us!, • Healthcare Cash Plan – receive cash back for healthcare expenses including dental, optical, physio, and more, • Access to 24/7 virtual GP appointments, • Discounted gym memberships at over 3000 gyms across the UK, • Free access to apps for virtual physiotherapy treatment and skin cancer screening Lifestyle benefits*: • Your birthday off, as a paid holiday, every year!, • A generous life assurance benefit. We want our employees to have peace of mind and security with their future., • Dedicated training and development plans to support progression. Did you know that almost 70% of our managers were promoted internally? And over 50% at our support office! We want you to grow with us. *Please note some benefits are non-contractual and may be changed or removed at the company’s discretion; further information will be provided upon commencing employment. Right to Work in the UK Candidates must have a valid Right to Work in the UK. This can be demonstrated through one of the following: • A valid UK passport., • An original UK birth certificate accompanied by your National Insurance number., • For non-British nationals, a share code and date of birth to verify your immigration status via the UK Government’s online Right to Work checking service. Security Pass Requirements: As this role involves working at an airport, successful candidates will also need to obtain a security pass. For this, we will require valid photo ID, such as a Driving Licence or Passport. Please ensure you can provide the appropriate original documentation during the recruitment process What Next? If you want to join us in this exciting adventure & be a part of the Avolta family, apply now and if you are shortlisted, we will be in touch soon to discuss the role further. We regret that due the high volume of applications we may not be able to contact every applicant, if you haven’t heard from us within two weeks then your application has not been shortlisted on this occasion. Your Data & Privacy By asking you to submit your CV, HMSHost requests that you only include personal data that is necessary and relevant to the job which is being applied for. We will use your data for recruitment purposes only and will keep your details for one year following the date of your application. For more information, please ask for a copy of our Recruitment Privacy Policy. At Avolta, we are committed to ensuring our recruitment process is inclusive and accessible for everyone. If you require any reasonable adjustments throughout the recruitment process, please let us know and we will do our best to accommodate your needs.

About The Borough Joining us, you get to work for not just one high performing London Borough, but two. Kingston and Sutton councils have a number of shared services serving both authorities, with some teams and roles more focussed on one council than the other, but the majority are shared across both, meaning you get multiple opportunities to learn from a wider pool of activities and two different political bodies. We work flexibly in both Kingston and Sutton offices, and support working at home or flexible working patterns that enable you to tailor your working and personal life. We provide the equipment and tools to enable you to work flexibly, and in return ask you to use that flexibility to be creative and ambitious in the services we deliver. There are some really exciting things happening in both boroughs. In Sutton, we are developing the London Cancer Hub, a world leading cancer research and treatment hub that will bring together professionals from across different sectors to identify and test new treatments and therapies. Over in Kingston, we are undertaking the largest housing regeneration programme ever delivered in the borough, building new energy efficient housing that will transform some of our oldest Council owned housing. Both boroughs have publicly committed to doing what they can to tackle the climate emergency and are investing in new technologies and societal change that will help bring carbon emissions down and improve our climate impact. You should choose Kingston and Sutton if you are looking for an opportunity that will challenge you to deliver more, support you to achieve personal ambitions, and expect you to put borough residents at the heart of what you do. Kingston is a beautiful Royal borough with a historic setting on the banks of the Thames with excellent schools and a bustling retail centre, all surrounded by open green spaces such as Richmond Park and Bushey Park, former recreation grounds for Tudor Kings and Queens. The Council is controlled by a Liberal Democrat Administration and has a council plan “Greener, Fairer, Safer, Together”, that sets out a vision to be a vibrant, diverse and inclusive borough where residents are active, empowered, engaged and able to remain independent and resilient. The Council engages with residents through a number of forums and events through the year, and like Sutton plays a leading role in developing the South West Region of London. Sutton is a well connected attractive part of London that has a reputation for excellent schools, green and leafy open spaces, and a history that drives a thriving heritage and culture offer through our museums and libraries. The Council is controlled by a long established Liberal Democrat Administration and has high ambitions set out in its corporate plan “Ambitious for Sutton”, that will ensure Sutton remains a great place to live, work and raise a family. The Council plays a leading role in a number of local partnerships and places great emphasis on engaging effectively with its residents, listening to local voices and making their message heard across London Government. About The Role And Our Ideal Candidate An excellent opportunity has arisen within the Financial Assessment and Inclusion team Adult Social Care. The role is based in Guildhall 2, Kingston Council. You will be part of an exciting team that manages the financial assessment process for client receiving Adult Social Care services. About You • The successful candidate will be pro-active and ambitious with excellent welfare benefit knowledge., • You will be able to demonstrate a history of working within a finance and customer service team in the adult social care sector., • Be analytical and a problem solver., • Possess a ‘can do’ attitude and be willing to work collaboratively with other departments and teams., • Be ready to take up the challenges, • A knowledge of the Care Act 2014 and charging principles for social care services will be desirable. About Us • The Financial Assessment and Inclusion team is responsible for the provision of a financial assessment and benefit maximisation service for all recipients of care services arranged by Adult Social Care., • The team also administers, monitors and processes payments to care providers., • The team works collaboratively with ASC colleagues and other internal teams as well as external stakeholders., • We are hybrid working team, it is expected that you come into the office minimum of 2 days per week. Our Offer To You As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include: • A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade., • Enhanced Maternity, Paternity, shared parental, adoption and dependents leave, • Three volunteering days per year in Kingston, • Hybrid working (dependent on the role), • Flexible and agile working arrangements using Google Chromebooks, • Learning and development portal offering a range of courses, • Discounts on a range of local shops, restaurants, gyms and leisure centres, • Interest free season ticket loans, • Local Government Pension Scheme, • Bicycle loan facilities and cycle to work scheme, • Zip car scheme, • Confidential health & wellbeing and counselling support Application Process Apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections. We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities. However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Kingston we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our STAR values. Here at Kingston we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information We are in the process of updating our payscales in line with the pay award for NJC, Chief Officers and Chief Executives for April 2025 therefore please take this into account when viewing the salary on this position. We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups. To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract. The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the ___ for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.

Brand Activation Manager - New Sales Team Phoenix 2 Retail are one of the UK's fastest growing companies in Europe. We offer a unique route to market service to global FMCG brands who wish to gain distribution in the UK. Don't miss this opportunity to join us as we build a team to focus on the IVG brand, driving sales of their exciting range of products into independent retail and wholesale! • Creating a brand new team that is people focused with a commitment to operating ethically and with the best interests of our customers at the heart of everything we do, • We are one of the fastest growing companies in Europe offering you genuine opportunity for career growth, • We offer development plans for our employees to build on their skills, • Be part of a success story that continuously challenges industry standards Area - North London THE ROLE OF BRAND ACTIVATION MANAGER: Thanks to further growth and development of our service offering, we are now partnering with IVG, an innovative global brand who manufacture a range of vapes, salts and e-liquids who already have an extensive presence across the UK independent retail and wholesale channel! IVG have major opportunities for further expansion in the UK market and are a truly exciting brand to join us in representing. You will be responsible for gaining new distribution opportunities by building and nurturing relationships with key decision makers within the independent convenience retail & wholesale sector, as well as driving range expansion and brand presence within retailers who already stock IVG. You will do this by... • Researching and identifying new distribution points through varied lead generation tactics, • Building and nurturing close working relationships with independent retailers & wholesale store managers/owners to drive sales of the range, • Building on IVG brand awareness through excellent instore execution and effective wholesale events, • Gathering feedback and market insight to inform launch strategy optimisation, • A full UK driving license, • Experience within B2B or B2C sales positions - this could be either internal or field sales experience, • You could be an estate agent, a telesales executive or a current field sales person, • Keen to work in a fast-paced environment, • Great team player with an outgoing personality, • Manages time effectively to ensure high levels of productivity, • Commercially minded with a desire to hit and exceed targets, • Base Salary £28,500, • Commission: Competitive upon hitting targets, paid monthly!, • Additional incentives for hitting targets throughout the year!, • £5,000 car allowance, • iPhone and laptop, • 5% employer contributory pension, • £40 per month wellbeing allowance, • 25 days holiday + bank holidays, • Employee assistance programme

As part of the Back of House team you could be making salads, desserts, pasta or pizza in the theatre of the open kitchen, prepping and organising to make a great shift.Treat yourself and your friends with 50% Zizzi & ASK Italian (drinks included).Never go hungry with free & heavily discounted menu

A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m. We're still enjoying strong growth so are looking to expand our team in and around London. As an Installer you will visit customers in their homes to measure and install a fantastic range of products, including shutters. Our team of Design Consultants will process the order and take payment so you can focus on offering great customer service. If this is unlike anything you've done before that's ok – most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support. Some of our installers have experience in construction or trades such as joiners, carpenters, and window or kitchen fitters. Your strong desire to learn and our award winning training will help you succeed. We make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions – all...

AskJules are looking for a team of open minded and reliable PAs to support our client, a young wheelchair user who is beginning their PhD in Management Research.

About Us: AskJules is committed to fostering an inclusive environment. AskJules is dedicated to safeguarding and promoting the welfare of vulnerable adults.

Live in Lifestyle Assistant for a Biomedical Sciences Uni StudentAre you a recent graduate looking for an exciting opportunity?We have an amazing opportunity for you to become a Personal Assistant to a young, university student based

I also need someone who doesnt mind helping me on a weekend as sometimes I need help getting up in the morning or doing tasks when nobody is there to help. AskJules is committed to safeguarding and promoting the welfare of vulnerable adults.

Ask Jules are recruiting on behalf of our client, a young disabled adult with cerebral palsy, who is based in Maidenhead. There will also be other tasks on an as-needed basis, which may include cutting nails, cleaning and tidying of my bedroom, changing of bed linen, organising personal items. Howev

We are recruiting on behalf of our client, a young professional in their 20swho is looking for a like-minded individual to join their care team.Youll be part of a close-knit team of Personal Assistants providing one-to-one personal care and support for independent living.Start:ASAP

AskJules is committed to safeguarding and promoting the welfare of vulnerable adults. AskJules are agents for university students with physical disabilities who choose to employ like-minded Personal Assistants to provide their personal, academic and social support.

I need support with most physical tasks including with most personal care tasks, washing, dressing, and transfers to and from equipment. Youll assist with: Personal Care and Health Care Sighted guidance and mobility support Social and professional activities Housekeeping and daily living tasks Care

I have only one functional hand and leg (right), and because I have a brain injury, I can forget more easily so may need reminders or for my PA to manage tasks for me. Ask Jules is committed to fostering an inclusive environment. AskJules is dedicated to safeguarding and promoting the welfare of vul

Live in Care Assistant for a Film, Television and Digital Production Uni studentAsk Jules are recruiting on behalf of our client, a young adult university student, who is currently studying Film, TV and Digital Production at Bath Spa University.

Ask Jules is committed to fostering an inclusive environment. AskJules is dedicated to safeguarding and promoting the welfare of vulnerable adults.

AskJules is committed to fostering an inclusive environment. AskJules is dedicated to safeguarding and promoting the welfare of vulnerable adults.

Live-In Personal Care Assistant to a Young Adult AskJules are looking for caring and trustworthy Personal Care Assistants for our client based in Alton in Hampshire. AskJules is committed to fostering an inclusive environment. AskJules is dedicated to safeguarding and promoting the welfare of vulner