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The Crown - Bow We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality, and we can offer ongoing development to support you as you grow and succeed with us. What We Offer Our Assistant Managers: Access to our Career Pathway and training and development courses Up to £33000 per annum including service charge 28 days holiday per year Flexible working hours / 40-45h per week including weekends and bank holidays 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme The Crown - Bow A gorgeous pub opposite the gates to Victoria Park, just a short stroll from London Fields. You are spoilt for choice at The Crown with the pub spanning over two floors and a beautiful terrace overlooking Victoria Park. The Chefs offer a tasty selection of British seasonal, homemade dishes available from brunch to Sunday lunch. There’s so much choice at the bar from real ales, craft beers and spirits to a vast wine list. A great local where that personal touch in service makes us stand out from the rest.
Supervisor Part time / Full time Mile End / Bethnal Green / Hackney Wick The Crown is a cool and popular local pub in the heart of the East End, overlooking the beautiful Victoria Park. Recently refurbished, our stunning spaces are set over two floors. Weekends are buzzing with revellers joining for a quick pint, Sunday roast lunches, wedding receptions, birthday parties and other events. We offer a wonderful selection of fine wines, craft beers and cocktails paired perfectly with fresh seasonal British food. Join our small but fabulous team who love what they do and be part of our family. What We Offer Our Supervisors: Access to our Career Pathway, Apprenticeships and training and development courses Free Meals Weekly pay 28 days holiday per year 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme What we look for in a Supervisor: As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
An opportunity has arisen for a full-time Reception Supervisor who is head and shoulders above the rest! We need someone who understands the importance of 5* customer service, professionalism, organisation and management but who is also naturally warm, friendly and a people person. You will work closely with both the Management team and the Reception team and will act as a trainer and mentor for the Reception staff so that they uniformly offer the best experience possible for our members. Above all, you will lead by example and will exemplify what a superstar Receptionist is. As Reception Supervisor, you will have a wide variety of duties that you will be expected to engage in. The role is interesting and varied and whilst there can of course be down time, on the whole it is fast paced. Amongst the usual day to day running's of reception, it will be your responsibility to create and maintain efficient Rota’s ensuring that the reception is covered at all times, keep on top of merchandising and ordering, staff training, Reception recruitment, to ensure that staff are following correct procedures at all times, to create and implement new procedures when deemed necessary, to answer member enquiries and to deal with complaints in a calm, conciliatory manner. On occasion you may be required to deputise for Duty Managers and you will support Senior Managers in opening and closing procedures of the club. Your shift pattern will include both early, late and middle shifts and will involve you working one weekend in three. You will also be responsible for safely evacuating the reception area in the event of a fire or emergency and also for training the Reception team to be able to do so in your absence. Who are we looking for? The ideal candidate must have had previous experience in a similar high end establishment and ideally within the hospitality and leisure industry. You should ideally have a minimum of 2 years of experience of leading a small team and should have excellent communication skills along with customer service levels that are second to none. An excellent telephone manner, the ability to take and pass on accurate messages and an eye for detail is a must, as is being computer literate and having the ability to multi-task in a fast paced environment. You must take pride in your appearance and be happy to conform to our uniform requirements and must also ensure that the rest of the team do the same. Having your own transport or being very local would be a big plus. Above all, we are looking for someone who enjoys their work and who has an infectious, positive, can-do attitude! Work remotely: No Job Types: Full-time, Permanent Pay: £25,000.00 per year Benefits: Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Yearly bonus Ability to commute/relocate: London N10 2QE: reliably commute or plan to relocate before starting work (preferred) Experience: Management: 2 years (required) Work Location: In person
Brunswick East is a much loved neighbourhood cafe, in the heart of Dalston. Founded by two Australian sisters, we're a women lead business with a reputation for excellence. The Brunswick East name began almost 9 years ago with our cafe in the heart of Dalston. 5 years ago we proudly set up our Hackney Downs bakery where we work with regenerative flours, and produce all our own sourdoughs, pastries and baked good from scratch. We are well known for our high standards regarding all things brunch, coffee and baked goods. With the addition of our urban allotment Sky Farm, our 3500 sq ft rooftop allotment at Dalston. Working closely with our head grower we grow our produce from seed, cultivating and harvesting our own seasonal product all year round. Our reputation for creative and delicious food, is built from our desire to produce outstanding dishes from top quality seasonal produce, delivered with a vibe more in tune with the Melbourne brunch scene, from where we hail. We are passionate about hand crafting our menu from scratch and proudly make everything we serve in house. This ranges from sauces, to pickles & ferments, to house cured & smoked bacon, meats & fish, homemade cheeses (feta, halloumi etc), homemade yoghurt, miso's and vegetable charcuterie. Sustainability and reducing waste is very important to us too, and influences our seasonal menu, using local farms employing regenerative practices. Sustainability also plays a huge part of the choices we make within the day to day operation of the shop, and we are always striving for new ways we can reduce our waste, and impact. We are passionate about creating an open and atmospheric environment, whilst delivering exceptional food, coffee and all things sourdough and baked goods. Working with a wonderful team this is a great opportunity for the right person to lead a committed and forward thinking team. THE ROLE, GENERAL MANAGER - Being a speciality coffee enthusiast, passionate about sustainable food culture and zero waste ideals - Providing leadership, reliability and a genuine enthusiasm towards our industry - Working in line with our zero waste initiatives and goals - Overseeing shop operations, budgets, ordering and smooth daily operation - Ensuring excellent customer service at all times - Maintain & Promote Health & Safety, and our workplace values - Forge relationships with our regulars (new & old!) - Leading our front of house team, FOH rotas, providing mentorship, FOH HR duties: including reviews, recruitment, managing team bonuses - Co-ordinate and oversea seasonal events and private bookings BENEFITS - 28 day’s holiday pay - Pension scheme - Day time hours (except for a few very special Sky Farm supper club evenings and private bookings) - Monthly rotas, including one weekend off a month - Staff meals/ free coffees all day long - Progressive and fun atmosphere WHAT WE’RE LOOKING FOR - A passion for quality coffee, seasonal and sustainable food culture - Minimum 2 years experience in a similar role across hospitality including speciality coffee & front of house - Exceptional attention to detail - Willingness to always go the extra mile for our customers - Ability to lead, coach and develop a team - A desire to work in a progressive workplace where environmental impact and staff welfare are central If this sounds like the right next step for you, we'd love to hear from you.
Join our vibrant team at Figo, an esteemed Italian-style restaurant. We pride ourselves on delivering an authentic Italian dining experience and exceptional service. As we continue to grow and uphold our reputation for excellence, we are seeking a dynamic and experienced General Manager to lead our team to even greater heights. Position Overview: As the General Manager, you will be responsible for overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning, and maintaining the highest standards of service and quality. You will lead by example, inspire your team, and cultivate an environment of collaboration and excellence. Key Responsibilities: Provide leadership and guidance to all restaurant staff, fostering a positive and inclusive work environment. Manage daily operations, including staffing, scheduling, inventory management, and vendor relations. Uphold and enforce company policies and procedures to ensure compliance and consistency. Maintain high standards of food quality, presentation, and service, exceeding customer expectations. Develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience. Oversee financial performance, including budgeting, forecasting, and cost control measures. Foster strong customer relationships, addressing feedback and resolving issues promptly and effectively. Stay current with industry trends and competition, identifying opportunities for growth and improvement. Qualifications: Minimum of 3 years of experience in a managerial role within the restaurant industry, preferably in Italian cuisine. Proven track record of successfully managing restaurant operations, achieving financial targets, and delivering exceptional customer service. Strong leadership skills with the ability to motivate, coach, and develop team members. Excellent communication and interpersonal abilities, with a customer-centric approach. Detail-oriented with strong organizational and problem-solving skills. Proficiency in restaurant management software and Microsoft Office Suite. Bachelor's degree in Hospitality Management or a related field is preferred. Benefits: Competitive salary commensurate with experience. Health insurance and retirement savings plans. Generous staff discounts on food and beverages. Opportunities for career advancement and professional development. How to Apply: If you are passionate about Italian cuisine and possess the skills and experience to excel in this role, we would love to hear from you!
Broadleaf is a great destination in the concrete jungle of London City where guests can relax and enjoy drinks, food and any sports game on one of their many screens! It's a great place to support your team in a lively atmosphere! We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it! The Role Floor Managers are the heart of our Front of House team, promoting amazing service and driving sales. A great Floor Manager should know that the key to creating a fabulous atmosphere for the guests starts with creating the right atmosphere in their team. Be supported by our Senior Managers on site who'll help you create the perfect career path for you! EPIC Perks Generous salary package including an annual bonus and a full-time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends Glow benefits scheme Cycle to work scheme Access to Wagestream for better money management We are members of the award-winning Hospitality Action service and the Otolo mentoring scheme Group-wide Learning and Development opportunities About us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do? Looking to work as part of a team? Looking to pursue a career? If the answer is yes, then we have the job for you! About you: 1 Years' experience in a similar role minimum. Amazing staff management, motivation and training skills Knowledge of recruitment, driving sales and rota writing A high attention to detail as well as a love for working with others Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!
"O Ver" comes from the Neapolitan dialect, meaning "Truth." We do our best to reflect this with authentic, delicious, and healthy food freshly prepared every day. Our menu is a true representation of Italian cuisine with a strong Neapolitan soul. 'O ver utilizes the unique ingredient of Pure Sea Water, extracted from the purest areas of the Mediterranean. With less sodium and more minerals, our food is lighter and easier to digest. Pizzas, bread, and seafood dishes are all made with Pure Sea Water. We source our ingredients directly from small independent Italian producers and only use the best local suppliers. Our offerings include authentic Neapolitan wood-fired pizza, pasta from Gragnano, fresh fish, and British meats. Every dish is handmade with love and patience by our chefs, in full respect of tradition. Simple recipes, the finest ingredients, and a lot of passion — less is more. Our menu caters to both vegetarians and vegans, with special variations and dairy-free options available upon request. The ideal candidate should have a strong background in Italian cuisine and good knowledge of Italian products and places. We are seeking a professional Floor Manager with at least 2-3 years of experience in the same role, passionate about Italian food and cuisine, capable of working across two venues with flexible hours. "O'Ver restaurant is situated in London Bridge and Piccadilly Circus, with one more upcoming venue." We are looking for someone who will help ensure a great and memorable experience for our guests, demonstrating a high level of knowledge and the ability to narrate the story behind our products and production processes. You will need to deliver an experience without losing focus on the steps of service, which are crucial for our guests' satisfaction. WHAT WE ARE LOOKING FOR: - Proven experience in the same role - Leadership skills to drive the team to achieve company goals - Responsibility for running food and beverage teams and departments - Strong knowledge of Microsoft Office 365, Word, Excel, and PowerPoint - Understanding of Health and Safety and Food Safety compliance, using Health & Safety software - Confidence in using Rota system and internal payroll procedures - Communication skills with guests and team members across departments - Ability to execute tasks respecting deadlines set by company executives - Genuine passion for hospitality and hosting WHAT YOU WILL DO: - Key responsibilities for this role include but are not limited to: - Managing day-to-day operations and activities within the restaurant to ensure the team delivers an exceptional hosted experience for our members - Overseeing the entire team on duty and taking responsibility for each member, collaborating with your superiors - End-of-day cash up and sales reports to company directors, and completing daily hours to control wage costs - Empowering employees and colleagues during shifts, providing excellent service for regulars and first-time diners - Finding solutions and solving problems that may arise during a shift - Assisting the company in achieving budgeted food and drinks costs, understanding labor forecast and costs, stock, sales, and profitability - Completing daily checklists and ensuring every department is on point - Closing the venue from top to bottom and ensuring everyone has completed their duties before leaving - Ensuring staff members are adequately trained to provide high-quality service BENEFITS: - Competitive salary - 50% discount off your entire bill (including drinks) across the restaurants after the probation period - Wellbeing program with yoga, Pilates, and gym classes for free - Introduction of a start scheme and 28 days of holidays - Staff food and 28 days of annual leave - Birthday off - Training programs and internal competitions - Employee of the month O’Ver Hero scheme - Bonus scheme based on length of service Join our team if you're looking for a challenge, and don't forget to say EAT TO BE HAPPY
Overview: We are seeking a skilled Restaurant Supervisor to oversee the daily operations of our dining establishment. The ideal candidate will have a passion for the culinary arts, exceptional leadership abilities, and a strong background in hospitality management. Responsibilities: - Manage all aspects of the restaurant - Supervise and lead the service staff team - Ensure high-quality customer service and guest satisfaction - Develop and implement strategies to meet revenue and profitability goals - Maintain inventory levels and control costs - Enforce health and safety regulations - Handle customer inquiries and concerns in a professional manner Experience: - Proven experience in restaurant management or a related field - Strong leadership skills with the ability to motivate and guide a team - Knowledge of food and beverage operations, including bartending and culinary practices - Excellent communication and interpersonal abilities - Experience in supervising staff and maintaining high standards of service - Hospitality or hotel management background is a plus - Culinary or foodservice certification is advantageous If you are a dynamic leader with a passion for the restaurant industry, we invite you to apply for this exciting opportunity. Job Type: Full-time Pay: £11.44 per hour Expected hours: 35 – 45 per week Schedule: Monday to Friday Weekend availability Supplemental pay types: Tips Experience: Supervising experience: 1 year (preferred) Hospitality: 1 year (preferred) Customer service: 1 year (preferred) Work Location: In person
General Manager, Bistro Freddie, Shoreditch, from HAM. Restaurants Bistro Freddie is a 45- cover bistro in the heart of Shoreditch, showcasing the best of British produce and French wine. Working alongside Anna, head chef (Erst, Suppher) our General Manager will bring old school hospitality to Shoreditch with big, heart warming, and indulgent dishes. We're in search of a hands-on leader with a keen operational acumen and a genuine focus on people. This role requires someone who can not only maintain our current success but also drive it to new heights. A proactive and ambitious mindset is key, as we value individuals who can take initiative and think outside the box. Our restaurants thrive on a dynamic, entrepreneurial spirit, and we're looking for someone who can both contribute to and foster this energy independently. General Managers can expect: - Up to £50,000 per annum - Weekly management meetings with support from Operations, People, Events and Wine departments - Development plans and progression opportunities as part of a growing group - Training and trips - Free welcome meal for 2 - 50% off dining and drinks for you and 3 guests any of HAM. Restaurants - 20% off retail wine price - Opportunity to work with our wider teams at different sites, internal and external events, food, and drinks collabs, weddings and food fairs etc. HAM. Restaurants are Crispin, Bar Crispin, Bistro Freddie, Crispin x Studio Voltaire and Crispin Events.
Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting competitive socializing experiences to some of our venues. Join us at the forefront of innovation and growth as we continue to redefine the hospitality landscape! As our new duty manager, you will receive: A competitive salary of up to £35,000 per year Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. Unlimited hot beverages during your shifts, and delicious, nourishing food to keep you energized throughout your workday. A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday. As our newest duty manager, you'll provide outstanding service to all guests, leveraging your prior experience as an assistant manager/duty manager to take the lead on the floor and the bar, boost sales, and foster strong relationships with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Are you a dynamic team player with a flair for customer service and a keen eye for detail? We are looking for an experienced Floor Manager to join our vibrant pizzeria/cocktail bar/art space! As a Floor Manager, you will be responsible for overseeing the daily operations of our establishment, ensuring that every customer experience is unforgettable. You will work closely with our team to uphold the highest standards of service, quality, and cleanliness. The ideal candidate will have a passion for hospitality, excellent communication skills, and the ability to handle multiple tasks in a fast-paced environment. Previous experience in a similar role is preferred. If you are ready to take on a new challenge and be a key player in our exciting establishment, we want to hear from you! Join us and be part of our dynamic team as we create memorable moments for our customers every day. Apply now and showcase your talents as our Floor Manager!
Overview: We are seeking a highly motivated and experienced Supervisor to lead operations at our unique venue, which combines the warmth and community spirit of a traditional pub with the sophistication of a café/wine bar. The ideal candidate will have a proven track record in managing multi-faceted hospitality sites, demonstrating exceptional leadership skills and a passion for creating memorable guest experiences. Key Responsibilities: - Oversee the day-to-day operations of the pub, ensuring the highest standards of service are maintained. Be actively involved in the floor management during peak times to lead by example. - Staff Management: train, and nurture a high-performing team. - Customer Satisfaction: Foster a welcoming atmosphere and ensure customer satisfaction is a top priority. Handle customer feedback with professionalism and resolve any issues promptly. - Compliance: Ensure compliance with all health and safety regulations, licensing laws, and employment legislation. Maintain high standards of cleanliness and hygiene across all areas. Qualifications and Experience: - A minimum of 1 year experience in a managerial role within the hospitality industry, preferably with exposure to both pub and café/wine bar environments. - Demonstrated ability to lead and motivate a team in a high-pressure environment. - Excellent communication and interpersonal skills, with the ability to engage effectively with staff, customers, and suppliers. - A passion for the hospitality industry and a commitment to delivering exceptional guest experiences. - Knowledge of health and safety regulations and food hygiene standards. - Flexibility to work evenings, weekends, and public holidays as required. What We Offer: - A competitive salary package commensurate with experience. - Opportunities for professional development and progression within a growing hospitality group. - A dynamic and supportive work environment where your contributions are valued and recognized. We look forward to welcoming a new Assistant Manager to our team who shares our passion for hospitality and excellence.
Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting competitive socializing experiences to some of our venues. Join us at the forefront of innovation and growth as we continue to redefine the hospitality landscape! As our new duty manager, you will receive: A competitive salary of up to £35,000 per year Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. Unlimited hot beverages during your shifts, and delicious, nourishing food to keep you energized throughout your workday. A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday. As our newest duty manager, you'll provide outstanding service to all guests, leveraging your prior experience as a bar manager to take the lead on the floor and the bar, boost sales, and foster strong relationships with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
We're on the lookout for a dynamic and enthusiastic individual to join our team as a foh Supervisor, infusing a genuine passion for hospitality to elevate our pub experience. 🚀 As a key player in our establishment, you'll lead with charisma, training and motivating our team to create a warm and welcoming atmosphere for both staff and patrons alike. 🤝 If you revel in fostering a positive environment and take pride in delivering exceptional customer service, we invite you to apply and thrive in a role that seamlessly blends leadership with a love for the pub industry. 🌟 Cheers to a rewarding career! 🍻
"O Ver" comes from the Neapolitan dialect, meaning "Truth." We do our best to reflect this with authentic, delicious, and healthy food freshly prepared every day. Our menu is a true representation of Italian cuisine with a strong Neapolitan soul. 'O ver utilizes the unique ingredient of Pure Sea Water, extracted from the purest areas of the Mediterranean. With less sodium and more minerals, our food is lighter and easier to digest. Pizzas, bread, and seafood dishes are all made with Pure Sea Water. We source our ingredients directly from small independent Italian producers and only use the best local suppliers. Our offerings include authentic Neapolitan wood-fired pizza, pasta from Gragnano, fresh fish, and British meats. Every dish is handmade with love and patience by our chefs, in full respect of tradition. Simple recipes, the finest ingredients, and a lot of passion — less is more. Our menu caters to both vegetarians and vegans, with special variations and dairy-free options available upon request. The ideal candidate should have a strong background in Italian cuisine and good knowledge of Italian products and places. We are seeking a professional Senior Floor Manager with at least 2-3 years of experience in the same role, passionate about Italian food and cuisine, capable of working across two venues with flexible hours. "O'Ver restaurant is situated in London Bridge and Piccadilly Circus, with one more upcoming venue." We are looking for someone who will help ensure a great and memorable experience for our guests, demonstrating a high level of knowledge and the ability to narrate the story behind our products and production processes. You will need to deliver an experience without losing focus on the steps of service, which are crucial for our guests' satisfaction. WHAT WE ARE LOOKING FOR: - Proven experience in the same role - Leadership skills to drive the team to achieve company goals - Responsibility for running food and beverage teams and departments - Strong knowledge of Microsoft Office 365, Word, Excel, and PowerPoint - Understanding of Health and Safety and Food Safety compliance, using Health & Safety software - Confidence in using Rota system and internal payroll procedures - Communication skills with guests and team members across departments - Ability to execute tasks respecting deadlines set by company executives - Genuine passion for hospitality and hosting WHAT YOU WILL DO: - Key responsibilities for this role include but are not limited to: - Managing day-to-day operations and activities within the restaurant to ensure the team delivers an exceptional hosted experience for our members - Overseeing the entire team on duty and taking responsibility for each member, collaborating with your superiors - End-of-day cash up and sales reports to company directors, and completing daily hours to control wage costs - Empowering employees and colleagues during shifts, providing excellent service for regulars and first-time diners - Finding solutions and solving problems that may arise during a shift - Assisting the company in achieving budgeted food and drinks costs, understanding labor forecast and costs, stock, sales, and profitability - Completing daily checklists and ensuring every department is on point - Closing the venue from top to bottom and ensuring everyone has completed their duties before leaving - Ensuring staff members are adequately trained to provide high-quality service BENEFITS: - Competitive salary - 50% discount off your entire bill (including drinks) across the restaurants after the probation period - Wellbeing program with yoga, Pilates, and gym classes for free - Introduction of a start scheme and 28 days of holidays - Staff food and 28 days of annual leave - Birthday off - Training programs and internal competitions - Employee of the month O’Ver Hero scheme - Bonus scheme based on length of service Join our team if you're looking for a challenge, and don't forget to say EAT TO BE HAPPY
We're on the lookout for a dynamic and enthusiastic individual to join our team as an Assistant Manager, infusing a genuine passion for hospitality to elevate our pub experience. 🚀 As a key player in our establishment, you'll lead with charisma, training and motivating our team to create a warm and welcoming atmosphere for both staff and patrons alike. 🤝 If you revel in fostering a positive environment and take pride in delivering exceptional customer service, we invite you to apply and thrive in a role that seamlessly blends leadership with a love for the pub industry. 🌟 Cheers to a rewarding career! 🍻
Join our team at the Clarence, a busy and fun pub. The right candidate must have a real passion for hospitality and exceptional service. As part of the management team you will need to have the highest standards in all aspects of the job. We are a high profile site and therefore looking for great additions to our team. Excellent development for strong, proactive and driven candidates.
Critically acclaimed Persian restaurant awarded a Michelin Bib gourmand, now opening its second site in London Bridge. Looking for experienced and energetic Restaurant Supervisor to join our family. A roll-up-your-sleeves kind of leader who loves being busy and wants to grow their career in hospitality with an award winning group - JKS Restaurants. Fast paced and fun environment, with great team perks. Great training and development opportunities within the whole of JKS Restaurant Group. 6 shifts, family meal every day, paid overtime, 50% staff discount across all JKS Restaurants, Sundays off.
About Us: Louche is a sophisticated and stylish venue located in the vibrant heart of Soho, London. Known for its chic ambiance, innovative cocktails, and exceptional service, Louche Bar offers a unique experience for guests seeking a memorable night out. We pride ourselves on delivering top-notch hospitality and creating a welcoming environment where patrons can enjoy themselves. Job Description: We are currently seeking a dynamic and experienced General Manager to lead our team at Louche. The ideal candidate will be a passionate and dedicated individual with a proven track record in bar management and hospitality operations. As the General Manager, you will oversee all aspects of the bar's daily operations, including staff management, customer service, inventory control, and financial management. You will be responsible for ensuring that the bar runs smoothly and efficiently while maintaining the highest standards of quality and service. Key Responsibilities: - Provide leadership and direction to the bar staff, fostering a positive and supportive work environment - Recruit, train, and supervise bar staff, ensuring that all team members are properly trained and motivated to deliver exceptional service - Develop and implement policies and procedures to ensure efficient and effective bar operations - Monitor inventory levels and manage stock replenishment to minimise waste and maximise profitability - Maintain high standards of cleanliness, hygiene, and safety throughout the bar area - Handle customer inquiries, complaints, and feedback in a professional and timely manner - Work closely with the management team to develop and implement marketing strategies to attract and retain customers - Prepare and analyse financial reports, budgets, and forecasts to track performance and identify areas for improvement - Ensure compliance with all relevant health and safety regulations and licensing requirements Qualifications: - Proven experience in bar management or a similar role, preferably in a high-volume and upscale establishment - Strong leadership and interpersonal skills, with the ability to motivate and inspire a team - Excellent communication and customer service skills - Solid understanding of bar operations, including inventory management, cost control, and staff scheduling - Knowledge of industry trends, best practices, and regulatory requirements - Ability to multitask and work well under pressure in a fast-paced environment - Proficiency in Microsoft Office and point-of-sale (POS) systems - Personal license If you are a passionate and experienced bar professional looking for an exciting opportunity to lead a dynamic team in a premier nightlife destination, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for the role.
We are looking for a passionate, friendly and enthusiastic person to join our team! The ideal candidate loves customer interaction, has experience in hospitality and is excited to join a growing independent bakery. There will be the opportunity to progress and develop your skills We have four bakeries, and are hoping to open more in the future, so are looking for people who want to grow with us. If this sounds like you, please get in touch
Position: Assistant General Manager Experience: Minimum of 3 years in a restaurant or pub setting Schedule: 5 days per week Job Description: The Assistant General Manager plays a key role in supporting the overall operations and management of the restaurant or pub. This position involves assisting the General Manager in overseeing daily operations, managing staff, ensuring customer satisfaction, and driving business growth. The ideal candidate will have a minimum of 3 years of experience in a restaurant or pub environment, strong leadership skills, and a proactive approach to problem-solving. Key Responsibilities: Assist the General Manager in overseeing and managing daily restaurant or pub operations. Supervise and train staff to ensure high-quality service, adherence to company policies, and compliance with health and safety regulations. Coordinate with kitchen and front-of-house teams to maintain consistent food quality, presentation, and customer service standards. Monitor inventory levels, order supplies, and manage vendor relationships to optimize costs and minimize waste. Assist in developing and implementing business strategies, marketing initiatives, and promotional campaigns to drive revenue growth and customer engagement. Handle customer inquiries, concerns, and feedback in a professional and timely manner to ensure customer satisfaction and loyalty. Conduct regular staff meetings, performance evaluations, and training sessions to foster a positive and productive work environment. Ensure compliance with all local, state, and federal laws, regulations, and licensing requirements. Qualifications: Minimum of 3 years of experience in a restaurant or pub setting, with previous managerial or supervisory experience preferred. Strong leadership, communication, and interpersonal skills. Ability to work effectively in a fast-paced environment, multitask, and make sound decisions under pressure. Proficiency in restaurant management software, POS systems, and Microsoft Office applications. Knowledge of food and beverage industry trends, best practices, and regulatory guidelines. Flexibility to work evenings, weekends, and holidays as required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is a plus.
Assistant Manager at Kanada-Ya Salary, Permanent Contract, No Early Starts, Great work-life Balance Kanada-Ya is an independent chain of award winning Ramen bars, so far spanning 4 countries. We currently have 6 super busy locations here in the capital, each serving a delicious selection of Japanese delights. Authenticity is at the heart of our menu and we import many of our ingredients from Japan to help us achieve the rich, deep and deeply loved flavours that we are famous for. Our speciality Tonkotsu ramen boasts an 18-hour cooked pork bone broth, batch crafted with love using traditional techniques learned from the Motherland. Added to this succulent, rich and flavourful broth are Hakata style wheat noodles, beautifully braised chashu pork belly and a superb selection of toppings all sourced from Japan. Our bold bowls are much beloved by our regular diners and newcomers alike. We are looking for fun and hard-working people to manage a quick service restaurant, ensuring our guests receive a great experience. What we offer & our benefits: - Starting pay up to £32,000 plus tips. - Paid overtime. - Private Healthcare scheme for you and your children. - Employee Assistance Program offering access to counselling services along with experts in law, personal finance and family matters; a 24/7 365 helpline and an online health & well-being online app. - CODE Hospitality Rewards: Discounts across thousands of restaurants and bars, gym memberships, hotels, meal kits, wine, produce, training, and many other rewards. - Training and opportunities of career progression. - Free team meals whilst on shift. - 28 days holiday (including Bank Holidays). - Optional pension scheme. Working on shift with us you will: - Lead by example and never compromise on quality or standards. - Support the General Manager in ensuring the smooth running of service. - Ensure the company’s Food Hygiene and Health and Safety procedures are strictly followed. - Be comfortable working in a fast-paced environment. - Take an interest in Japanese food & culture. Once you’ve joined, if you then decide you’d like to develop your career with us, there are lots of opportunities – most of our General Managers joined us as Assistant Managers and they can earn well over £40k per annum.
One of South West London’s most established Italian Restaurant have some fantastic opportunities available to join our TEAM. The candidate must have previous managerial experience If you consider yourself to be ambitious with a can do attitude , this is the ideal place to experience a truly unique, fun and dynamic working atmosphere. Successful candidates will possess the following qualities: 1. Personality, the ability to demonstrate exceptional standards and show a passion for the hospitality industry. 2. You will need a flexible approach 3. Will need to prove you can work as part of a team and on your own initiative. 4. Excellent oral and written skills in English is absolutely imperative 5. Ability to prioritise tasks, and delegate duties 6. Enthusiastic, committed, reliable, honest and punctual. 7. We are seeking at team player
ASSISTANT GENERAL MANAGER - HOPPERS GROUP Salary - Up to £46,000 pa Schedule - Full Time Experience - previous experience in a quality restaurant Hoppers are seeking a Assistant General Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Assistant General Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Hoppers the much talked about, fast paced Sri Lankan restaurant. We are looking for team members who can come on-board to our award-winning concept inspired by the food of Tamil Nadu and Sri Lanka. We serve our London twist on hoppers, dosas, kothus and roasts. Complimented by a tropical drinks list with Genever and Arrack at its heart. Our people are a big part of what we do, helping to translate the cuisine and always going above and beyond to make sure our guests have a fantastic experience. It’s what makes us different. Being part of the Hoppers family requires commitment, charm, confidence and an eagerness to learn. The Position As Assistant General Manager, you will be a hands-on, proactive and enthusiastic leader, injecting your personality into your work and inspiring the team to deliver a warm and memorable guest experience. You will continually commit to the highest standards of service and operations, and working closely with the senior management team, you will be responsible for the overall performance of the front of house team, managing financials, recruitment and team development, stock management and health and safety. As Assistant General Manager, you will be responsible for: Overseeing a large restaurant team and ensuring the running of a smooth service Welcoming and attending to guests with an exceptional level of care and service, ensuring that they leave with a positive and memorable experience; Inspiring, motivating and training waiting staff to deliver the highest levels of service; Carrying out all opening and closing procedures. The successful Assistant General Manager will have: Previous experience as a Assistant General Manager or Restaurant Manager ready to take on more responsibility; Warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail; Proven ability to lead, train and inspire a team; Passion for hospitality and a good knowledge of food and beverage; Eagerness to learn and develop your career within an award-winning restaurant group.