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Finning (UK) Ltd 1 Permanent As a Service Controller you will oversee a team of engineers and ensure an excellent customer experience by optimising the resources to meet the customer needs efficiently whilst maintaining the high standard of service delivery Finning is the world's largest Caterpillar dealership delivering unrivalled service for 90 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. As a Finning Employee you will receive: • A competitive salary, • 25 days annual leave + bank holidays (purchase additional 5 days holiday), • Annual Bonus, • Laptop and phone, • The additional benefits attached to this role include a generous reward scheme, up to 7% pension, life insurance, access to the company a share scheme, and healthcare benefits (medical, optical, hearing, dentistry, and physio), • You will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to support your charity of choice via “Give As You Earn”, and length of service & recognition awards. Major Job Functions • Understand & respond to customer requests, assessing & prioritising their need and identifying the actions to take place with agreed timescales. Allocate the most appropriate resources to address the customers’ need., • Plan all jobs to maximise engineer productivity. Manage and control job progress at every stage. Liaise fully to ensure the job is resolved to the mutual benefit of Finning & our external customer., • Open & close work orders accurately and consistently to maximise billing accuracy & timeliness. Identify & exploit opportunities to address safety reworks, priority reworks at the same time as the repairs., • Keep all systems up-to-date at all stages with accurate job information. Load trial information to the Caterpillar OEMsi web site. Load internal drives with trial data., • Direct management of engineers (4-8) mentoring, addressing performance issues and carrying out regular 1-2-1. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers’ satisfaction whilst maintaining service profitability., • Ensure adherence to service processes and procedures to ensure consistent extraordinary customer service delivery. Specific Skills • Customer service skills and ability to develop strong customer relations, • Planning and organising skills, • Attention to detail, • Influencing and negotiation skills, • Good interpersonal skills, • Good IT skills, specifically in Microsoft Office, • Works well as part of a team Desirable Knowledge • Ideally, Advanced level of engineering aptitude, • Gas & Diesel Engine product knowledge, • Good knowledge of mobile and fixed equipment components and systems, • Good knowledge of existing applications and systems desirable (DBSi Work order system, Finning Sales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1 application, Product Support dealsheet), • Warranty process, • Commissioning process Education and Experience • Foundational Engineering understanding and qualification, • Minimum of 3 years’ experience in a technical or mechanical engineering role, • Previous experience in a similar role within similar industry environment desirable Accountability • Keep internal and external customers fully informed of job progress at all times, ensuring promises and agreed commitments are kept., • Accountable for the health and safety of engineers and support staff when performing tasks. Ensure that the most cost effective and efficient solution is delivered ensuring high level of customer satisfaction to ensure safe and ISO compliant operations on site., • Maximise customer revenue for service., • Control expenses for service including commissioning., • Manage and control approx. 100 work orders with an average value in the region of £300k per month., • Ensure First Time Fix, promise date adherence, response times., • Inform Service Supervisor of work schedule and Engineer’s issues, over attendance, tooling, quality of work, customer care issues, technical issues, parts delivery problems etc. and agree on solutions. Flexible working pattern between 7am – 6pm weekdays, with a potential for Saturday if required, Direct responsibility for planning, organising and despatching approx. Working Environment Office based At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today! At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.

Finning (UK) Ltd 1 Permanent As a Service Controller you will oversee a team of engineers and ensure an excellent customer experience by optimising the resources to meet the customer needs efficiently whilst maintaining the high standard of service delivery Finning is the world's largest Caterpillar dealership delivering unrivalled service for 90 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. As a Finning Employee you will receive: • A competitive salary, • 25 days annual leave + bank holidays (purchase additional 5 days holiday), • Annual Bonus, • Laptop and phone, • The additional benefits attached to this role include a generous reward scheme, up to 7% pension, life insurance, access to the company a share scheme, and healthcare benefits (medical, optical, hearing, dentistry, and physio), • You will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to support your charity of choice via Give As You Earn, and length of service & recognition awards. Major Job Functions • Understand & respond to customer requests, assessing & prioritising their need and identifying the actions to take place with agreed timescales. Allocate the most appropriate resources to address the customers need., • Plan all jobs to maximise engineer productivity. Manage and control job progress at every stage. Liaise fully to ensure the job is resolved to the mutual benefit of Finning & our external customer., • Open & close work orders accurately and consistently to maximise billing accuracy & timeliness. Identify & exploit opportunities to address safety reworks, priority reworks at the same time as the repairs., • Keep all systems up-to-date at all stages with accurate job information. Load trial information to the Caterpillar OEMsi web site. Load internal drives with trial data., • Direct management of engineers (4-8) mentoring, addressing performance issues and carrying out regular 1-2-1. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers satisfaction whilst maintaining service profitability., • Ensure adherence to service processes and procedures to ensure consistent extraordinary customer service delivery. Specific Skills • Customer service skills and ability to develop strong customer relations, • Planning and organising skills, • Attention to detail, • Influencing and negotiation skills, • Good interpersonal skills, • Good IT skills, specifically in Microsoft Office, • Works well as part of a team Desirable Knowledge • Ideally, Advanced level of engineering aptitude, • Gas & Diesel Engine product knowledge, • Good knowledge of mobile and fixed equipment components and systems, • Good knowledge of existing applications and systems desirable (DBSi Work order system, Finning Sales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1 application, Product Support dealsheet), • Warranty process, • Commissioning process Education and Experience • Foundational Engineering understanding and qualification, • Minimum of 3 years experience in a technical or mechanical engineering role, • Previous experience in a similar role within similar industry environment desirable Accountability • Keep internal and external customers fully informed of job progress at all times, ensuring promises and agreed commitments are kept., • Accountable for the health and safety of engineers and support staff when performing tasks. Ensure that the most cost effective and efficient solution is delivered ensuring high level of customer satisfaction to ensure safe and ISO compliant operations on site., • Maximise customer revenue for service., • Control expenses for service including commissioning., • Manage and control approx. 100 work orders with an average value in the region of 300k per month., • Ensure First Time Fix, promise date adherence, response times., • Inform Service Supervisor of work schedule and Engineers issues, over attendance, tooling, quality of work, customer care issues, technical issues, parts delivery problems etc. and agree on solutions. Flexible working pattern between 7am 6pm weekdays, with a potential for Saturday if required, Direct responsibility for planning, organising and despatching approx. Working Environment Office based At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today! At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). • Full training is provided and is conducted as local to you as possible., • Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us., • To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years, • Have not been banned from driving in the last 4 years, • Have no more than 6 points on your licence.

Are you an experienced Recruiter looking to take your career to the next level, earn more money, and work flexible hours?.Place three candidates per month and you will earn *£100,000 per year.You will receive 70% of the fees you generated.Based on an average fee of £4,000,.Everything you need to b

Are you an experienced mortgage advisor or mortgage broker looking to take your career to the next level, earn more money, and work flexible hours?.Complete five mortgages per month and earn *£8,000 per month (£96,000 per year).Receive 80% of the fees generated.Based on an average case value of £

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). • Full training is provided and is conducted as local to you as possible., • Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us., • To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years, • Have not been banned from driving in the last 4 years, • Have no more than 6 points on your licence.

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). • Full training is provided and is conducted as local to you as possible., • Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us., • To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years, • Have not been banned from driving in the last 4 years, • Have no more than 6 points on your licence.

To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years- Have not been banned from driving in the last 4 years-. Not only are our pass rates way above the industry average, but we also refu

Are you an experienced letting agent or lettings manager looking to take your career to the next level, earn more money, and work flexible hours?.Let four properties per month and earn over *£70,000 in your first year.Receive 70% of the letting fees and property management fees.Based on an average

Are you an experienced letting agent or lettings manager looking to take your career to the next level, earn more money, and work flexible hours?.Let four properties per month and earn over *£70,000 in your first year.Receive 70% of the letting fees and property management fees.Based on an average

Are you an experienced recruiter looking to take your career to the next level, earn more money, and work flexible hours?.Place three candidates per month and you will earn *£100,000 per year.You will receive 70% of the fees you generated.Based on an average fee of £4,000,.Everything you need to b

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.Monday - Thursday, 08:00-16:15.Applications will be accepted from those wishing to be considered for this role on a part-time basis.If you are applying for this r

Self-employed Core Delivery Driver.As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team.You don't need any experience, and the more you deliver, the more you earn.Com

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable Cleaner to

Household Support Worker - Household Support & Advice Team.An exciting opportunity has arisen for several posts across all localities within the City of Edinburgh Council's Household Support team.A service with a broad and varied remit, Household Support takes an innovative approach to responding to

Before applying for this job, it is important that you read the guidance by clicking on this.These explain the job role and the type of person we're looking for.Please note that with effect from 1 April 2023.PVG membership, candidates will.Teaching roles and jobs at Grade 11 and above (currently.The

Post Title: Support Worker (Early Learning & Childcare).Location: Milton of Leys Primary School.Duration: Fixed Term until 02 July 2026.Salary: £16,528 - £16,988 per annum.Salary placing will normally be at the first point of the scale.For information on working in ELC check out.For guidance and t

Before applying for this job, it is important that you read the guidance by clicking on this.These explain the job role and the type of person we're looking for.Kingswells Community Centre, Aberdeen.Please note that with effect from 1 April 2023.PVG membership, candidates will.Teaching roles and job

Cleaner required for Kraft work Aboyne.There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation.Fixed term for a period not exceeding.Informal enquiries to Marry McKay - 07

Education Support Worker REF: ECOD/ 07847.Grade 4 £28,610 - £30,732

Before applying for this job, it is important that you read the guidance by clicking on this.These explain the job role and the type of person we're looking for.Orchard Brae School, Howes Road, Aberdeen.Please note that with effect from 1 April 2023.PVG membership, candidates will.Teaching roles and

The purpose of this post is to work effectively as a member of an Early Learning and Childcare team to support in the delivery of a high quality, safe and balanced education and care service, which meets the needs of each young child and their families and is in accordance with relevant legislation

Before applying for this job, it is important that you read the guidance by clicking on this.These explain the job role and the type of person we're looking for.Please note that with effect from 1 April 2023.PVG membership, candidates will.Teaching roles and jobs at Grade 11 and above (currently.The

Supply Catering Assistant, Various Housing with Care Locations.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority

Before applying for this job, it is important that you read the guidance by clicking on this.These explain the job role and the type of person we're looking for.Please note that with effect from 1 April 2023.PVG membership, candidates will.Teaching roles and jobs at Grade 11 and above (currently.The

Social Care Assistant, St Brendan's Care Home, Isle of Barra (4250).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.Th

Care and Support - Gilmerton Neurodisability Suite.Gilmerton Neurological Suite is located in Edinburgh's Moredun area and provides nursing and social care for younger adults with a brain injury or other neurological conditions for up to 15 residents.Where every shift brings smiles, comfort, and a s

Are you a detail-oriented and experienced receptionist looking for your next exciting opportunity? Office Angels Glasgow are thrilled to be recruiting on behalf of our client, a friendly, fast-paced, and collaborative team based in Aberdeen!.We are seeking a confident, well-presented, and personable

You will provide a cleaning service within Renfrewshire House.The main duties of these posts will include general cleaning duties and any other duties which come under the remit of the posts.The successful applicant should have previous cleaning experience in a similar environment and have a friendl

Before applying for this job, it is important that you.Applicant Guidance by clicking on this link.These explain the job role and the type of person we're looking for.Please note that with effect from 1 April 2023.PVG membership, candidates will.Teaching roles and jobs at Grade 11 and above (current

The purpose of this post is to work effectively as a member of a team to support in the delivery of a high quality, safe and balanced education and care service, which meets the needs of each child and their families and is in accordance with relevant legislation and guidelines including the Roles a

Delivery Driver (Self Employed) Many logistics service providers pay an increased rate during peak season.You can check this with the specific provider prior to contracting.We’re seeking reliable, hard-working, and motivated Delivery Drivers to join one of our logistics serv

Activities - St Margarets Care Home.St Margaret's Care Home offers nursing, residential, dementia, respite and palliative care for up to 60 residents in Newington.Because joy, connection, and purpose matter at every stage of life.We’re looking for a creative and compassionate Activities Assistant

A £500 'Golden Hello' Welcome Bonus is just one of the ways we'll reward you when you join Barchester in this role.As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, p

Care and Support - Colinton Care Home.Colinton Care Home is located in Edinburgh's Merchiston area offering nursing, respite, palliative, and dementia care to up to 53 residents.Where every shift brings smiles, comfort, and a sense of purpose.In our home, being a Care Assistant is more than just a j

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Catering and Hospitality - St Margarets Care Home.St Margaret's Care Home offers nursing, residential, dementia, respite and palliative care for up to 60 residents in Newington.Where every dish is made with care and every shift makes a difference.We’re looking for a dedicated Kitchen Assistant to

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Catering and Hospitality - St Margarets Care Home.St Margaret's Care Home offers nursing, residential, dementia, respite and palliative care for up to 60 residents in Newington.Where every dish is made with care and every shift makes a difference.We’re looking for a dedicated Catering Assistant to

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Job Title: Family Support Worker/ Senior Family Support Worker.Day rate: £200-£230 per day inside IR35.Contract type: Full time, interim role.Contract duration: 3+ months (opportunity to go permanent).Reports to: Team Manager / Senior Practitioner.To provide practical and emotional support to chil

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We are looking for a caring and reliable Residential Support Worker to join our team in Derby.You will support residents with their daily routines, encourage independence, and help create a safe and positive home environment.We are looking for a caring and reliable Residential Support Worker to join

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Delivery Driver (Self Employed) Many logistics service providers pay an increased rate during peak season.You can check this with the specific provider prior to contracting.We’re seeking reliable, hard-working, and motivated Delivery Drivers to join one of our logistics serv

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Delivery Driver (Self Employed) Many logistics service providers pay an increased rate during peak season.The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.You can check this with the specific provider prior to contracting.W

With bp pulse, you can enjoy the benefits of a full bp pulse subscription and save on average 20%. Based on UK average fuel consumption for a courier or logistics vehicle.