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We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

To work closely with the interim head of finance to ensure that the financial IT systems re-implementation and related transactions are processed in a methodology that is both compliant and externally auditable for the Access Partnership group accounting for 2019 and ongoing months. • Assisting with Invoicing cycle – preparation of invoices, approval by senior internal staff, issuance to customers (often via client portals) through to credit control, • Management Accounting – Assist in the detailed reporting for senior management and PE investors, • The External Audit – liaison with Auditors, and providing audit sampling material, • Cashflow information, • AR, AP and banking transactions, including reconciliations, • Intercompany transaction management, • Creating general journals and uploading into Sage Finance, • Tax compliance – VAT and Corporation Tax, • Liaison with Operations staff and senior Geographic/Practice leads, • Balance Sheet reconciliations, and suggesting solutions where appropriate, • Work closely with the finance team - currently UK based staff (CFO, Interim FC, Accounts assistant, Invoicing assistant and assistant accountant) and 2 overseas (US and Singapore) and some involvement with Senegal, • Gaining an understand our IT systems, and staff training if required, • Other duties as and when required, • University Degree, • Qualified Accountant (ACA/ACCA/CIMA), • Professional Services (particularly a timesheet billing model) – prior experience would be very beneficial, • Good Excel skills (look-up functions/sum if/pivot tables/graphical presentation of data), • Private Equity Experience – prior experience would be preferable, but not essential #J-18808-Ljbffr

Are you an experienced administrator who enjoys being at the centre of a busy professional office? Department: Advice, Audit & Accounts Location: Heathrow Compensation: £29,000 - £36,000 / year We are looking for an organised and proactive Administrator to support our Partners, Directors, Senior Managers and wider team in our Heathrow office. This is a varied position combining secretarial support, client administration and day-to-day office coordination. The role is fully office-based, five days per week, so it would particularly suit someone who lives locally or within a comfortable daily commute of Heathrow. Please note that while the role is being advertised externally as Administrator, Heathrow, the successful candidate’s official internal job title will be Secretary. • Providing secretarial and administrative support to Partners, Directors, Senior Managers and the wider Heathrow team, • Managing diaries, arranging meetings and preparing meeting rooms and refreshments, • Preparing and formatting letters, reports, proposals, presentations and meeting minutes, • Supporting client onboarding and anti-money laundering procedures, including engagement letters, client set-up forms and related documentation, • Maintaining accurate client records, contact details and filing systems, • Supporting the administration of client accounts and tax returns, with training provided on the relevant systems, • Processing invoices, expenses and other routine financial administration, • Coordinating travel, accommodation, couriers, post and banking where required, • Providing reception cover as part of the office rota and welcoming clients and visitors, • Assisting with client meetings, office events and social activities, • Helping with the smooth day-to-day running of the Heathrow office, including ordering supplies and maintaining office records, • Previous experience in an administrative, secretarial, team support or personal assistant role, • Experience gained within a professional services, accountancy, legal, financial services or similarly structured corporate environment, • Strong Microsoft Office skills, particularly Word, Excel, Outlook and PowerPoint, • Experience preparing and formatting professional documents, reports and spreadsheets, • Excellent written and verbal communication skills, • Strong organisational skills, with the ability to manage competing priorities, • High attention to detail and a discreet approach to confidential information, • A proactive, flexible and dependable working style, • Confidence working independently while contributing to a close-knit office team, • A professional and welcoming approach when dealing with clients, visitors and colleagues, • The ability to attend the Heathrow office five days per week This is a great opportunity to become a valued member of a friendly and established office, working closely with colleagues at different levels of the business. You will have a varied workload, regular contact with clients and the opportunity to take ownership of activities that help the team and office operate effectively. • Salary: Transparent pay framework & promotion opportunities to recognise your contributions and performance., • Generous Annual Leave: Enjoy 25 days plus three days off at Christmas., • Comprehensive Wellbeing Support: Private Health Insurance, Access to Digicare+, Employee Assistance Programme, and more!, • Inclusive Employer: Be part of a diverse team with equity, inclusion, and flexibility at the core #J-18808-Ljbffr

Esher, KT10 9NP £13.92 per hour Temporary Contract | October - December 2026 Full-time & Part-time opportunities Looking for a management role with a difference this festive season? C2 Recruitment is looking for an enthusiastic Seasonal Retail Managers to run a busy temporary shop in various locations across the UK, helping raise valuable funds for charities and good causes. This is a great opportunity for an experienced Retail Manager, Assistant Manager or Supervisor who enjoys leading people, delivering great customer service and getting stuck in. You’ll take responsibility for the day-to-day running of the shop, working alongside a team of volunteers to maximise sales and create a welcoming experience for customers. You’ll be responsible for: • Leading, motivating and supporting the shop team, • Organising volunteer rotas and shop cover, • Driving sales and maximising funds raised, • Delivering excellent customer service, • Merchandising, deliveries and stock management, • EPOS, cash handling and banking, • Keeping the shop well-stocked and looking its best We’re looking for someone with previous retail or customer-facing experience who is confident supervising and leading others. You could currently be a Store Manager, Assistant Manager, Deputy Manager, Retail Supervisor or Team Leader looking for a rewarding seasonal opportunity. Charity retail or volunteer management experience would be an advantage, but it isn’t essential.What matters is that you’re organised, reliable, great with people and happy to take responsibility. You’ll be running a busy retail operation during the Christmas trading period while helping generate valuable income for charities and good causes. If you’re looking for a rewarding management role from October to December, we’d love to hear from you. #J-18808-Ljbffr

Our world-leading Time & Frequency department are seeking a Senior Platform Engineer with experience in VMware technologies, VDI platforms, automation, systems administration, and infrastructure resilience. This is an exceptional opportunity to join the global authority in precision timing at a defining moment for UK digital infrastructure. Backed by a government investment of £180 million in the National Timing Centre (NTC) programme, we are developing a world-first resilient time distribution capability that will provide industry with a robust complement to satellite systems (such as GPS) – which are increasingly vulnerable to disruption from solar storms, jamming and spoofing. This will underpin essential services, including • Telecommunications,, • Online banking,, • Emergency response,, • Transport networks, and, • Wider digital and data-driven operations. Together, these services form the backbone of modern society - and your leadership will help ensure they remain secure, reliable and robust even if global navigation satellite systems fail. As a Senior Platform Engineer specialising in Virtualisation, Windows, and Security, you will support and maintain critical infrastructure across multiple customer environments, with a strong focus on automation and DevOps practices. Working as part of a specialist team, you will design, deploy, administer, and optimise virtualisation platforms, end-user computing solutions, servers, and supporting infrastructure services, including orchestration services (Kubernetes) running on virtual platforms. • Administering, maintaining, and optimising VMware vCenter and vSAN environments., • Supporting and developing VDI platforms., • Managing Windows Server environments, including Active Directory, Trusts, DNS, Group Policy, PKI, certificate services, and security hardening., • Designing, implementing, and supporting resilient, highly available infrastructure solutions, while troubleshooting complex infrastructure, platform, and network issues., • Delivering upgrades, migrations, patching, and lifecycle management activities., • Developing automation and orchestration capabilities using scripting and Infrastructure as Code (IaC)., • Supporting enterprise security initiatives, including privileged access management, monitoring, logging, and data protection., • Producing technical documentation, operational procedures, and support runbooks., • Contributing to disaster recovery, business continuity, and redundancy planning., • Travelling to sites as required to support deployment, implementation, and operational activities. To be successful in this role, you will have: • Experience designing, deploying, administering, and supporting VMware environments, including ESXi, vCenter, and vSAN., • Experience administering Windows Server in enterprise environments, including the design, implementation, and support of Microsoft services such as Active Directory, Group Policy, and PKI., • Experience supporting VDI environments., • Strong scripting and automation skills using one or more of PowerShell, Ansible, Bash, Python, or Terraform., • Experience designing, implementing, maintaining, and supporting secure, resilient, and highly available systems., • Experience producing technical documentation, operational procedures/runbooks, and implementation plans., • Strong stakeholder management, communication, and engagement skills., • Demonstrable experience in a senior infrastructure, platform engineering, systems administration, or technical consultancy role., • Relevant certifications in VMware, Omnissa, Microsoft, or automation technologies are desirable., • Knowledge of Linux operating systems, with a willingness to further develop skills in Linux & related Linux tooling., • Experience with Kubernetes and containerised platforms., • Experience supporting infrastructure in regulated, public sector, financial, or security-conscious environments. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that nationality, residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process. To work at NPL, you will need to obtain BPSS security clearance. However, to work in this role in the Time & Frequency department, you will need to have an SC clearance with no restrictions, or you must have the ability to obtain an SC clearance. The National Physical Laboratory (NPL) is a world-leading centre of excellence that provides cutting-edge measurement science, engineering and technology to underpin prosperity and quality of life in the UK. Find out more about what it is like working here - The measure of us - Overview NPL and DSIT have strong commitments to diversity and equality of opportunity, and welcome applications from candidates irrespective of their background, gender, race, sexual orientation, religion, or age, providing they meet the required criteria. Applications from women, disabled and black, Asian and minority ethnic candidates in particular are encouraged. All disabled candidates (as defined by the Equality Act 2010) who satisfy the minimum criteria for the role will be guaranteed an interview under the Disability Confident Scheme. At NPL, we believe our success is a result of the diversity and talent of our people. We strive to nurture and respect individuals to ensure everyone feels valued by treating everyone on the basis of their own individual merits and abilities regardless of their own or perceived identity, as part of our commitment to diversity & inclusion, we ensure we’re creating an environment where all our colleagues feel supported and welcome. More about this on our Diversity & Inclusion page. We are committed to the health and well-being of our employees. Flexible working and social activities are embedded in our culture to create a positive work-life balance, along with a broad range of rewards, benefits and recognition. Our values are at the heart of what we do, and they shape the way we interact, develop our people and celebrate success. To ensure everyone has an equal chance, we’re always willing to make reasonable adjustments to the recruitment process. If you would like to discuss, please contact us. #J-18808-Ljbffr

• About the Role, • Fixed Term Contract for 12 months Our world-leading Time & Frequency department are seeking a Senior Platform Engineer with expertise in Microsoft infrastructure, Linux system administration, automation, security and operational support, with particular focus on Active Directory, PKI, automation, security technologies, and operational support. This is an exceptional opportunity to join the global authority in precision timing at a defining moment for UK digital infrastructure. Backed by a government investment of £180 million in the National Timing Centre (NTC) programme, we are developing a world-first resilient time distribution capability that will provide industry with a robust complement to satellite systems (such as GPS) – which are increasingly vulnerable to disruption from solar storms, jamming and spoofing. This will underpin essential services, including • Telecommunications,, • Online banking,, • Emergency response,, • Transport networks, and, • Wider digital and data-driven operations. Together, these services form the backbone of modern society - and your leadership will help ensure they remain secure, reliable and robust even if global navigation satellite systems fail. As a Senior Platform Engineer specialising in Linux, Tooling, and Security, you will help design, deliver, and support secure infrastructure services across complex enterprise and customer environments, with a strong focus on automation and DevOps practices. Working as part of a specialist team, you will implement, harden, automate, and support core identity, security, messaging, and infrastructure platforms, including orchestration services (Kubernetes) running on virtual platforms. • Administering, maintaining, and securing Linux environments, including Linux/DevOps tooling and open-source Linux databases., • Assisting with the administration, maintenance, and optimisation of VMware vCenter and vSAN environments., • Supporting the management and utilisation of Public Key Infrastructure (PKI) and certificate services., • Designing, implementing, and supporting resilient, highly available infrastructure solutions, while troubleshooting complex infrastructure, platform, and network issues., • Delivering upgrades, migrations, patching, and lifecycle management activities., • Developing and maintaining automation and orchestration capabilities using scripting and Infrastructure as Code (IaC)., • Supporting enterprise security initiatives, including privileged access management, monitoring, logging, and data protection solutions., • Producing technical documentation, operational procedures, and support runbooks., • Contributing to disaster recovery, business continuity, and redundancy planning., • Travelling to sites as required to support deployment, implementation, and operational activities. To be successful in this role, you will have: • Strong experience administering Linux Server environments within enterprise organisations, including the design, implementation, and support of Linux services., • Experience administering, maintaining, and supporting VMware environments., • Strong automation and scripting experience using tools such as Bash, Ansible, Terraform, Python, and other enterprise automation frameworks., • Experience designing, implementing, maintaining, and supporting secure, resilient, and highly available systems., • Experience producing technical documentation, operational procedures/runbooks, and implementation plans., • Strong stakeholder management, communication, and engagement skills., • Demonstrable experience in a senior infrastructure, platform engineering, systems administration, or technical consultancy role., • Relevant Linux, security, infrastructure, or automation certifications are desirable., • Knowledge of MS Windows operating systems, with a willingness to further develop MS Windows skills and MS Tooling., • Experience with Kubernetes and containerised platforms, • Experience supporting infrastructure in regulated, public sector, financial, or security-conscious environments. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that nationality, residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process. To work at NPL, you will need to obtain BPSS security clearance. However, to work in this role in the Time & Frequency department, you will need to have an SC clearance with no restrictions, or you must have the ability to obtain an SC clearance. Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. The National Physical Laboratory (NPL) is a world-leading centre of excellence that provides cutting-edge measurement science, engineering and technology to underpin prosperity and quality of life in the UK. Find out more about what it is like working here - The measure of us - Overview NPL and DSIT have strong commitments to diversity and equality of opportunity, and welcome applications from candidates irrespective of their background, gender, race, sexual orientation, religion, or age, providing they meet the required criteria. Applications from women, disabled and black, Asian and minority ethnic candidates in particular are encouraged. All disabled candidates (as defined by the Equality Act 2010) who satisfy the minimum criteria for the role will be guaranteed an interview under the Disability Confident Scheme. At NPL, we believe our success is a result of the diversity and talent of our people. We strive to nurture and respect individuals to ensure everyone feels valued by treating everyone on the basis of their own individual merits and abilities regardless of their own or perceived identity, as part of our commitment to diversity & inclusion, we ensure we’re creating an environment where all our colleagues feel supported and welcome. More about this on our Diversity & Inclusion page. We are committed to the health and well-being of our employees. Flexible working and social activities are embedded in our culture to create a positive work-life balance, along with a broad range of rewards, benefits and recognition. Our values are at the heart of what we do, and they shape the way we interact, develop our people and celebrate success. To ensure everyone has an equal chance, we’re always willing to make reasonable adjustments to the recruitment process. If you would like to discuss, please contact us. #J-18808-Ljbffr

Our world-leading Time & Frequency department is seeking a Benefits and Monitoring & Evaluation Manager with experience of consolidating and assuring benefits and evaluation evidence on complex, high-value programmes. This is an exceptional opportunity to join the global authority in precision timing at a defining moment for UK digital infrastructure. Backed by a government investment of £180 million in the National Timing Centre (NTC) programme, we are developing a world-first resilient time distribution capability that will provide industry with a robust complement to satellite systems (such as GPS) – which are increasingly vulnerable to disruption from solar storms, jamming and spoofing. This will underpin essential services, including: • Telecommunications,, • Online banking,, • Emergency response,, • Transport networks,, • Wider digital and data-driven operations. Together, these services form the backbone of modern society - and your leadership will help ensure they remain secure, reliable and robust even if global navigation satellite systems fail. As a member of the NTC Programme Management Office, you will bring together benefits and monitoring & evaluation activity from across the programme into a single, coherent view. Working closely with the Benefits Lead and the Monitoring & Evaluation function, you will consolidate their outputs, keep them consistent and in proper order, and own the central tracking that lets the SRO and senior stakeholders see, with confidence, what the programme is actually delivering. This is a role where independence of thought and attention to rigour matter. You will assure and challenge benefits and evaluation evidence before it reaches decision-makers, and act as the point of coherence across activity that would otherwise sit in separate parts of the programme. • Consolidating benefits and monitoring & evaluation strategies and plans produced by the Benefits Lead and the M&E function into a single, coherent view for the programme, • Owning the central tracking and reporting of benefits and evaluation evidence, ensuring it is consistent, well-ordered and ready for scrutiny, • Quality assuring and challenging benefits and evaluation data before it reaches the SRO and senior stakeholders, • Identifying risks and inconsistencies across benefits and evaluation activity, and directing action to resolve them, • Maintaining the mechanisms by which benefits and outcomes are tracked, reported and evidenced throughout the programme lifecycle, • Assuring the SRO that planned benefits are realistic, deliverable, and properly evidenced, • Setting the standard for benefits and evaluation reporting across the programme, and holding contributors to it, • Representing the programme's benefits and evaluation position in engagement with sponsoring departments and government stakeholders To be successful in this role, you will have the following skills and experience: • Experience of consolidating and assuring benefits and evaluation evidence on complex, high-value programmes, ideally within a government or major infrastructure setting., • Strong analytical rigour with the authority to challenge contributors and senior stakeholders alike, • Track record of turning activity from separate teams into a single, credible picture that stands up to real scrutiny. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that nationality, residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process. To work at NPL, you will need to obtain BPSS security clearance. However, to work in this role in the Time and Frequency department, you will need to have an SC clearance with no restrictions, or you must have the ability to obtain an SC clearance. The National Physical Laboratory (NPL) is a world-leading centre of excellence that provides cutting‑edge measurement science, engineering and technology to underpin prosperity and quality of life in the UK. Find out more about what it is like working here - The measure of us - Overview NPL and DSIT have strong commitments to diversity and equality of opportunity, and welcome applications from candidates irrespective of their background, gender, race, sexual orientation, religion, or age, providing they meet the required criteria. Applications from women, disabled and black, Asian and minority ethnic candidates in particular are encouraged. All disabled candidates (as defined by the Equality Act 2010) who satisfy the minimum criteria for the role will be guaranteed an interview under the Disability Confident Scheme. At NPL, we believe our success is a result of the diversity and talent of our people. We strive to nurture and respect individuals to ensure everyone feels valued by treating everyone on the basis of their own individual merits and abilities regardless of their own or perceived identity, as part of our commitment to diversity & inclusion, we ensure we’re creating an environment where all our colleagues feel supported and welcome. More about this on our Diversity & Inclusion page. We are committed to the health and well-being of our employees. • Flexible working and social activities are embedded in our culture to create a positive work-life balance, along with a broad range of rewards, benefits and recognition. Our values are at the heart of what we do, and they shape the way we interact, develop our people and celebrate success. To ensure everyone has an equal chance, we’re always willing to make reasonable adjustments to the recruitment process. If you would like to discuss, please contact us. #J-18808-Ljbffr

This job is with Santander UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Customer Experience Advisor | S1 | Retail Banking | Scarborough Country: United Kingdom IT STARTS HERE Santander (_) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation. THE DIFFERENCE YOU MAKE Santander is looking for a Customer Experience Advisor based out of Scarborough Branch , working 35 hours per week, on a rota'd basis Monday to Saturday, between 8am & 6pm. This Role is 12 Month Fixed Term Contract For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be. What's not in doubt is that you'll have plenty of support. Life in a branch can be busy, varied and challenging, so we're a close-knit team. You'll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You're the eyes and ears of our business after all. We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for: • Acting as the first point of contact for customers in branch or over the phone, • Assisting with day-to-day transactions, queries and servicing, • Answering customer calls into our contact centre, • Building relationships and finding solutions, • Developing your knowledge of services and products to help our customers, • Identifying new ways to improve the customer experience WHAT YOU'LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We're enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional Experience • Proven ability to deliver outstanding customer service either from a face to face or a telephony background (Required), • The ability to communicate effectively with customers to truly understand their needs (Required), • A real desire to go above-and-beyond for customers (Preferred), • Effective team working skills with a flexible, can-do approach to work (Preferred), • Openness to a broad range of activities even if outside of standard expectations (Preferred), • Ability to grow, adapt and change accommodating business needs and priorities (Preferred) WE VALUE YOUR IMPACT At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It's about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive - personally and professionally. • The starting salary is £25,000 together with a £500 flexible benefit allowance and the opportunity to earn a discretionary performance-related bonus of 8% of salary., • 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year., • Voluntary healthcare benefits at discounted rates. Including: medical insurance, dental insurance, and health assessments, • We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer., • Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover., • Share in Santander's success by saving or investing in our share plans., • As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services, • Competitive rewards that reflect the real impact you make and the value you bring., • Wellbeing that goes beyond work - we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support., • Support for every life stage - from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support., • Time to give back through volunteering opportunities that let you make a difference in the communities we serve., • Global growth opportunities to shape your career, learn new skills and explore what's possible across our international network. Ready to be recognised? It starts with you. LOCAL COMPLIANCE At Santander, we're proud to be an inclusive organisation that provides equal opportunities for everyone - regardless of age, gender, disability, civil status, race, religion or sexual orientation. We're committed to creating a recruitment experience that's accessible, fair and welcoming for all candidates. We want our people to thrive - at work and at home - while delivering the best outcomes for our customers and supporting each other to grow. When applying, please consider the travel distance, time and cost to your chosen Branch location. Right to work in the UK • All candidates must have the right to work in the UK to commence employment with Santander. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through email. You can contact us at _ #LI-DNI

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it and mend it. About your team: At Centrica Energy, our mission is to move it. We're energy movers by nature. We're a global renewable energy trading company which helps move energy from source to use - powering businesses, homes, and societies as they transition to a new sustainable energy future. If the idea of working to create a sustainable energy future also moves you, we may very well be the right place for you. About your role: As a Credit Risk Analyst , you'll play a key role in protecting and enabling one of Europe's leading energy trading businesses. Working closely with Trading, Risk, Quantitative Analytics, Finance and Legal teams, you'll help shape credit strategy, assess complex transactions, manage counterparty risk and contribute to the ongoing digital transformation of Credit Risk. This is an exciting opportunity to combine strong credit analysis expertise with exposure to innovative risk modelling, data-driven decision making and automation initiatives across a global trading organisation. Location : Park House, Marble Arch, London (hybrid working with a minimum of 3 days per week in the office). The role also includes occasional travel to other Centrica Energy locations, including Aalborg, Denmark. What you'll be doing: Credit Risk Management Conduct detailed financial and counterparty assessments across a portfolio of trading counterparties. Maintain and monitor counterparty credit ratings, limits and risk appetite frameworks. Monitor current and forward credit exposures across traded products and structured transactions. Support commercial decision-making by providing timely credit risk analysis and recommendations. Review transaction structures and identify appropriate risk mitigation measures. Advise on collateral requirements and contribute to the negotiation of credit provisions within trading agreements. Produce and review management information and credit risk reporting. Driving Innovation and Continuous Improvement Partner with Quantitative Risk and Quantitative Analytics teams to support the development of innovative credit risk models and tools. Review and challenge model outputs to ensure they remain robust, accurate and commercially relevant. Support governance, controls and documentation for credit risk models and associated processes. Contribute to the ongoing digitalisation and automation of Credit Risk reporting and decision-making. Work closely with technology teams to develop user-friendly solutions that improve efficiency, transparency and risk oversight. What we're looking for: Essential Skills & Experience Proven experience in Credit Risk within commodity trading, energy trading, investment banking or financial markets. Knowledge of energy and commodity markets, including power and gas, with exposure to LNG and/or oil markets desirable. Strong understanding of counterparty credit assessment, financial statement analysis and risk management principles. Knowledge of financial and energy markets and the key risks associated with trading activities. Familiarity with trading agreements, collateral arrangements and risk mitigation techniques. Strong analytical and problem-solving skills with excellent attention to detail. Ability to influence and communicate effectively with stakeholders at all levels. Confidence operating within a fast-paced, commercially focused environment. A proactive mindset and passion for continuous improvement. Desirable Experience working with large datasets and analytical tools such as Python and/or SQL. Exposure to quantitative credit risk methodologies, including CVA, DVA, PFE or similar frameworks. Experience supporting automation, reporting or digital transformation initiatives within a risk function. Why join Centrica Energy? This is an opportunity to work at the heart of a global energy trading organisation, supporting complex trading activity across international markets. You'll gain exposure to senior stakeholders across Trading, Risk and Finance, while developing your expertise in energy markets, quantitative analytics and innovative risk management practices. Whether you're looking to deepen your credit expertise, expand your commercial exposure or help shape the future of Credit Risk through automation and data-driven insights, this role offers significant opportunity for growth and impact. Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. https://www.morethanacareer.energy/centricaenergy If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

Shop Manager – Kingston (Full Time) Are you a dynamic, positive person looking for a retail role that's win-win? We want your energy and enthusiasm, to help fulfil our mission to Save Sight. Change Lives. And in return we'll give you the chance to take a well-stocked, beautifully styled charity shop and make it a lively, well-loved hub for the Muswell Hill area. Become a Fight for Sight shop manager to take our high street presence to the next level. Regardless of whether you're currently a deputy shop manager or supervisor, whether you're in corporate or charity retail, we want to hear from you. If you're prepared to come in with ideas and energy, we'll offer you support and the opportunity to thrive in a retail career. About our mission... Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: · Can this be stopped? · How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we won't stop until we: Save Sight. Change Lives. We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, we'd love to hear from you. Responsible to Commercial Manager Direct reports Assistant Shop Manager Indirect reports Team of volunteers Working hours and contract Permanent, Full time 35 hours, 5 days per week but flexible over a seven-day rota Salary £ 27,000 Location Kingston How to Apply Please submit your CV and a covering letter to our recruitments inbox with subject header Kingston – Shop Manager (Full Time). Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you'll bring and why you want to work for Fight for Sight? Closing date for applications: Rolling Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate. Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application. Role Responsibilities Purpose of Job The Shop Manager is responsible for leading and delivering a successful, community-focused charity shop that generates sustainable income to support the charity's mission. The postholder will drive commercial performance, ensure operational excellence, develop and inspire a strong volunteer team, and build meaningful relationships within the local community. The role requires confident leadership, sound judgement, resilience, and the ability to make informed decisions while maintaining a welcoming and positive shop culture. Main Responsibilities · Drive income and sustainable growth to maximise funds for the charity's cause. · Take full accountability for shop sales, Gift Aid income, cost control, and overall financial performance. · Deliver agreed income targets through effective stock management, merchandising, and pricing strategies. · Analyse sales data and local trends to identify opportunities for growth and improvement. · Ensure strong visual merchandising standards that enhance customer experience and maximise sales. · Lead seasonal campaigns and promotions with creativity and commercial awareness. · Monitor and control expenditure to protect profitability. · Encourage Gift Aid sign-ups and ensure processes are followed accurately. · Identify new income streams and partnerships that align with the charity's mission. · Act decisively to address underperformance and implement improvement plans where required. Operations · Ensuring safe, compliant, and efficient day-to-day running of the shop. · Take overall responsibility for the safe and compliant operation of the shop. · Ensure adherence to health and safety legislation, safeguarding requirements, and charity retail standards. · Maintain high standards of housekeeping, stock processing, and back-of-house organisation. · Oversee stock rotation, waste reduction, and effective donation management. · Ensure accurate cash handling, banking, and financial administration procedures. · Manage rotas to ensure appropriate shop cover within budgeted hours. · Maintain secure keyholding and opening/closing procedures. · Ensure all policies and procedures are implemented consistently and fairly. People · Leading, developing, and supporting the Assistant Shop Manager and volunteers. · Recruit, induct, and retain a diverse and inclusive volunteer team. · Create a positive, respectful, and supportive team culture where everyone feels valued. · Provide clear direction, regular feedback, and recognition to motivate the team. · Ensure volunteers receive appropriate training and development opportunities. · Address performance or conduct issues promptly and constructively. · Promote wellbeing and maintain open communication across the team. · Lead by example, demonstrating integrity, accountability, and professionalism. Community · Build relationships with local businesses, community groups, and supporters to increase donations and awareness. · Ensure the shop provides a welcoming and inclusive environment for all customers and donors. · Promote the charity's mission and impact confidently and accurately. · Encourage community engagement through events, campaigns, and in-store initiatives. · Handle customer feedback and complaints constructively, maintaining the charity's reputation. · Identify opportunities for collaboration that strengthen local presence and support. · Ensure the shop reflects the charity's values in behaviour, presentation, and service. Other · Adhere to Fight for Sight's vision, mission, and values. · Commit to equality, diversity, and staff wellbeing. Person specification - Desirable skills, knowledge & experience Personal qualities · Results-driven, able to measure and quantify own outcomes. · Adaptable to changing landscape and evolving organisation. · Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines · Highly organised with ability to plan effectively and allocate resources appropriately. · An understanding of and commitment to London's blind and partially sighted people. Flexibility The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time. Employee benefits We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are: · A great team and a supportive culture · Employer pension contributions matching up to 10%, and death in service cover · Generous parental leave · Flexible/hybrid working options · Apprenticeships scheme, study leave and financial support for training & development · Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program · An active Social Committee and staff events Application & Interview process See above (page 2) for How to Apply. Please note that w e value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected. Successfully shortlisted applicants will be invited to interview online via MS Teams. Accessibility We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence. Equal opportunities, diversity & inclusion Don't meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have. We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups. Other information We draw your attention to some important policies that govern the research that our charity funds. You can find these here . TPBN1_UKTJ

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