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Reports to: Vice President of Sales, North America Function: Sales Management (Inside Sales) Location: Onsite Hours: As you'll be working with our US client base Mon-Thu 13:00-22:00, Friday 13:00-18:00 Package: £120K OTE + About PHMG For over 25 years, we’ve helped brands make a brilliant first impression — and just as importantly, a lasting one. It all started in a tiny Manchester office in 1998. One entrepreneur, one music producer, and one big idea: that sound could transform how businesses connect with customers. Since then, we’ve grown into the world leader in audio branding. But today, we offer much more than sound. From social media strategy and branded content to cloud-based telephony and smarter customer experience tools, we now support almost 40,000 clients worldwide — from global brands to the small businesses we’ve always championed. Our team includes creative specialists, technical architects, voice artists, strategists, patent holders, and even Grammy winners. What brings us together is a shared mission to help every client grow through meaningful, memorable connection. The Role The Head of Sales leads their inside sales team – the driving force behind our new business growth. You’ll inspire and manage a talented group of Media Development Executives (Business Development Representatives) who create qualified meetings and opportunities for our field team. Reporting to the VP of Sales, you’ll bring hands-on leadership, commercial focus, and the energy to drive consistent, high-level performance in a fast-paced environment. You’ll shape a culture of resilience, accountability, and success — ensuring every conversation contributes to our continued global growth. Key Responsibilities • Lead, coach, and develop a high-performing SDR/BDR team to exceed booking and conversion targets., • Foster a culture of performance, ownership, and continuous improvement., • Use data and CRM insights to monitor activity, conversion rates, and overall pipeline health., • Collaborate closely with Marketing, Data, and field teams to optimise performance, • Refine sales messaging, call frameworks, and outreach strategies to maximise efficiency and impact., • Recruit, train, and retain exceptional inside sales talent, • Report trends, insights, and recommendations to the VP of Sales to inform wider strategy., • Champion PHMG’s core values – leading by example every day. Ideal Profile • Proven success leading SDR/BDR, telesales, or inside sales teams within a B2B or contact centre environment., • Hands-on experience as an outbound sales professional, with the credibility that comes from doing the role yourself., • Strong background in high-volume, contact centre-style campaigns, understanding the pace, resilience, and energy required., • Data-driven, confident with CRM systems and performance dashboards. (knowledge of Power BI & Salesforce is advantageous), • Inspirational leader and coach with the ability to motivate teams and build high-performing cultures., • Commercially astute, energetic, and driven to exceed ambitious goals. What you’ll get in return: • Free gym membership, • Cycle to work scheme, • Additional half day off for birthday, • Enhanced maternity, paternity and adoption leave, • Two volunteer days per year for a charity of your choice, • Smart pension scheme, • Life insurance and critical illness cover, • All expenses paid company events and trips, • Free fruit & breakfast, • Company sports teams, • On-site barber and beautician, • Car valet service

Salary: £36,500 basic, £55,000 OTE Location: Old Trafford, Manchester Hours: 1pm - 10pm Monday - Thursday, 1pm - 6pm Friday (4.5 days per week) Our Account Managers are responsible for the day-to-day management of 400-500 accounts, made up of long-standing clients and new clients sent their way by our expert sales teams. Through seamless coordination with our creatives, they deliver top-quality productions whilst proactively consulting on their clients’ ongoing marketing needs. Strategic objectives and responsibilities: • At every touch-point, you’ll demonstrate your expert-level understanding of your clients’ needs, PHMG’s product portfolio and the wider industry to offer clients exceptional creative, technical and commercial support, • Working collaboratively across a matrix of teams to deliver productions and audio projects to exemplary standards, exceeding client expectations with the highest level of communication and project management, • You deliver industry-leading customer service to ensure satisfaction continuously improves, • You have a constant pipeline of potential new business opportunities. You’re never chasing at the last minute to hit target, • You’re always looking to identify commercial opportunities within your client base and foster long-term client relationships through a contact model that works for each client, • You know your numbers and how you can improve key metrics. You spot trends in data and are always planning ahead. You’re not surprised at the end of any month as you’ve been monitoring the health of your client base constantly, • Competitive salary and rewards, • Career development and progression directly linked to your performance, • Free gym membership at PureGym, • All expenses paid company events in sought after venues, • Birthday time off to celebrate, • On-site barber and beautician, • Exciting social scene and lively atmosphere, • Creative, spacious offices with breakout areas and bar, • Fundraising initiatives for our registered charity – the PHMG Foundation, • Cycle to work scheme, • Smart pension scheme About PHMG: Established in 1998, PHMG has grown from a Manchester-founded creative business into the world’s leading audio branding agency. Today, we partner with almost 40,000 clients across more than 50 countries, including global brands such as Coca-Cola, Samsung, Adidas and Audi, alongside ambitious SMEs in virtually every sector. Innovation fuels everything we do. From day one, we set out to redefine audio branding by harmonising creativity, technology and measurable results. That mindset continues to shape our evolution as we expand beyond sound into a broader suite of client communication services. In 2025, PHMG entered a defining new chapter as an employee-owned business. Ownership now sits with the people who power our creativity, performance and growth. It strengthens our independence, sharpens our long-term focus and ensures success is shared. We are proud recipients of the King’s Award for Enterprise, recognised for innovation, growth and performance excellence. Today, more than 800 colleagues across six global offices collaborate to deliver work that blends artistry with commercial impact. Joining PHMG means becoming part of a people-powered, future-focused company that values creativity, champions diversity and invests in professional growth. Sound good? INDUKSO

Role: Head of Account Management (North American Market) Location: Old Trafford, Manchester, M16 0PQ Hours: 1pm – 10pm (Monday – Thursday), 1pm – 6pm (Friday) Package: £47,500 base (£75,000 OTE) The Head of Account Management is a senior leadership role responsible for balancing exceptional client outcomes with strong commercial performance across a large part of our North American client portfolio. You will lead, coach and develop a team of Account Managers and Client Partners, taking full ownership of client retention, client growth and service delivery. This role blends strategic leadership with hands-on operational oversight, ensuring that every client interaction reflects PHMG’s commitment to quality, creativity and long-term partnership. As the senior escalation point for your region, you will set clear standards, embed best practice reflecting your expertise/experience and use insight-led decision making to continuously improve client experience and team performance. As a proudly employee-owned business, every colleague at PHMG has a genuine stake in our continued success. This marks an exciting new chapter for the company, with a renewed focus on long-term growth, innovation and shared achievement. Alongside this, our Client Services department is undergoing an exciting period of transformation; refining our strategy and elevating our standards through investment in leadership development and performance incentivisation. As Head of Account Management, you will play a key role in shaping this next phase, influencing how we deliver value to clients and helping define what exceptional client engagement looks like in an employee-owned, future-focused organisation. Key Responsibilities: • Lead, manage and develop a team of Client Engagement professionals, setting clear expectations, driving high performance and embedding a strong culture of accountability and ownership, • Take full ownership of a North American client portfolio valued at over £1m, ensuring strong retention, renewal and long-term client relationships, • Embed and execute PHMG’s Client Engagement and Client Services strategy across the territory, ensuring consistent high quality and alignment to wider business objectives, • Own performance management across the team, including objective setting, coaching, reviews, capability development and succession planning, • Act as the senior escalation point for complex client, commercial or performance issues, providing decisive leadership and resolution, • Monitor, analyse and act on KPIs, client data and engagement metrics to drive continuous improvement in client outcomes and commercial performance, • Ensure service delivery meets or exceeds agreed SLAs and contractual commitments, maintaining consistently high standards across all accounts, • Proven senior leadership experience within client engagement, account management or customer success, • Strong commercial acumen with experience managing sizeable client portfolios, • Track record of improving client retention, engagement and lifetime value, • Confident using data, KPIs and insight to drive performance and change, • Excellent stakeholder management and influencing skills, • Ability to balance strategic planning with hands-on operational leadership, • Free PureGym membership after 3-months served, • Cycle to work scheme, • 23 days annual leave plus bank holidays, increasing with length of service, • Additional half day off for birthday, • Enhanced maternity, paternity and adoption leave, • Two volunteer days per year for a charity of your choice, • Smart pension scheme, • Life insurance and critical illness cover, • All expenses paid company events in sought after venues, • Free fruit & breakfast, • Company sports teams, • On-site barber and beautician, • Car valet service, • Career development directly linked to your performance, • Fundraising initiatives for our registered charity – the PHMG Foundation, • Dedicated Employee Assistance Programme About PHMG: Established in 1998, PHMG has grown from a Manchester-founded creative business into the world’s leading audio branding agency. Today, we partner with almost 40,000 clients across more than 50 countries, including global brands such as Coca-Cola, Samsung, Adidas and Audi, alongside ambitious SMEs in virtually every sector. Innovation fuels everything we do. From day one, we set out to redefine audio branding by harmonising creativity, technology and measurable results. That mindset continues to shape our evolution as we expand beyond sound into a broader suite of client communication services. In 2025, PHMG entered a defining new chapter as an employee-owned business. Ownership now sits with the people who power our creativity, performance and growth. It strengthens our independence, sharpens our long-term focus and ensures success is shared. We are proud recipients of the King’s Award for Enterprise, recognised for innovation, growth and performance excellence. Today, more than 800 colleagues across six global offices collaborate to deliver work that blends artistry with commercial impact. Joining PHMG means becoming part of a people-powered, future-focused company that values creativity, champions diversity and invests in professional growth. Sound good?

Senior Barber Upgraded Barbers, Mickleover. Upgraded Barbers is looking for an experienced barber to join our busy and well-established shop in Mickleover. We are seeking either a full-time or part-time barber who is passionate about their craft and takes pride in delivering high standards of servi

Please contact Justin Barber at Barber McLelland Ltd for a confidential and detailed discussion regarding the position. Barber McLelland is working as exclusive recruitment partners for one of the region’s leading firms of Chartered Accountants, who are looking to appoint an experienced accounting

We’re looking for a talented and motivated barber to join our team at Moai in Shoreditch. This is a self‑employed position designed for barbers who want more freedom, more control over their work, and the opportunity to grow their income. Potential to earn significantly more than in traditional

Experienced Barber - Busy Barbershop in Mickleover (Upgraded Barbershop)We are looking for an experienced barber to join the team in our established busy shop in Mickleover. We have a fantastic customer base who trust us to provide a high quality service and we need to hire another great barber to h

We are seeking a skilled and personable Professional Barber to join our dynamic team. This role offers an excellent opportunity for individuals passionate about barbering and customer service to showcase their talents and contribute to our reputation for exceptional grooming standards. Deliver profe

A leading firm of chartered accountants in the UK is seeking an experienced Client Manager to manage a diverse portfolio of clients.The ideal candidate will have a minimum of 6 years' experience and be ACA/ACCA qualified or equivalent.Responsibilities include preparation of statutory and management

Hairdresser position in a supportive team environment, offering bank shifts and enhanced pay on holidays.

Barber McLelland is working in partnership with a leading Doncaster firm of chartered accountants who are recruiting an experienced practice accountant for the position of Client Manager.