Beauty and wellness jobs in United Kingdom - Page 2

Director of Spa and Fitness - The Peak - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. \n\n About The Job \n\n An exciting opportunity has arisen for a Director of Spa and Fitness to join Jumeirah Carlton Tower. \n\n The main duties and responsibilities of this role include: \n\n\n\t • Developing wellness programs and menus aligned with brand standards to support business strategy and elevate the Spa and Fitness product.\n\t, • Driving key strategies within the SBU to meet targets and align with Jumeirah's overall goals.\n\t, • Staying informed about competitors, market trends, and adapt strategies to meet evolving luxury segment needs.\n\t, • Ensuring The Peak consistently meets its monthly targets for sales, membership renewals, and membership revenue.\n\t, • Developing and executing marketing initiatives in collaboration with the Membership, Spa and Fitness Managers.\n\t, • ITEC levels 1-5 in Beauty therapy (or equivalent) CIDESCO preferable\n\t, • Qualified in any alternative wellness practice\n\t, • Commercially (targets and results) focused\n\t, • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Locally competitive salary and incentive structure\n\t, • Dry Cleaning of uniform or Business attire\n\t, • Meals on Duty\n\t, • Employee Assistance Program\n\t, • Wellness Benefits – Chiropodist, Flu Jabs, and more\n

Retail Key Account Manager- Health, Beauty & Wellness Retail You will take ownership of key international retail accounts, driving growth, improving in-store execution, and identifying opportunities for expansion across markets. Alongside the international focus, you will also support selected UK retail accounts from more of a business development perspective, giving you a broad and commercially exciting retail remit. You’ll act as the main point of contact for buyers and category teams, working closely with internal functions to deliver joint business plans, promotional activity, and strong retail performance across all markets. Key Responsibilities International Retail Account Management (Primary Focus) • Manage and grow relationships with international retail buyers and category teams, • Deliver joint business plans, promotions and new product launches into retail, • Monitor sales performance, rate of sale and stock levels across markets, • Identify opportunities for new listings and increased distribution, • Ensure consistent brand execution across retail environments UK Retail Account Support (Secondary Focus) • Support key UK retail accounts across pharmacy and grocery, • Assist with JBPs, promotions, launches and performance reviews, • Work closely with buyers to maximise commercial opportunities Sales & Commercial Strategy • Analyse sales data, shopper trends and competitor activity to inform decisions, • Drive revenue growth across both international and UK retail accounts, • Support retail expansion plans into new markets Cross-Functional Collaboration • Work closely with marketing, supply chain and finance to support retail success, • Provide accurate forecasting and demand planning across markets, • Share retail and shopper feedback with product and brand teams What They’re Looking For • Experience managing retail accounts within Europe or UK, • Experience growing accounts strategically, • Strong commercial awareness and negotiation skills, • Ability to analyse sales data and turn insights into action, • Experience delivering JBPs, promotions and retail launches Desirable • Experience within natural, organic, beauty or wellness categories, • Understanding of EPOS data, retail KPIs and category management principles

Grace & Stella is a fast-growing beauty brand loved for its results-driven products, playful personality, and global community. As we scale across DTC, Amazon, retail and international markets, we’re entering an exciting new chapter, elevating our creative output while increasing performance across every touchpoint. We’re looking for a Head of Design to lead and evolve our creative execution. This is a high-impact leadership role at the heart of our brand and creative team, leading digital, retail and packaging, balancing brand storytelling with measurable performance impact. You’ll own and elevate all creative output across packaging, paid ads, DTC, Amazon, retail channels, email and social, ensuring we deliver best-in-class design while building scalable systems to support growth. This role is ideal for someone who thrives in a fast-paced DTC environment, understands performance marketing, and can lead a team to produce high-volume, high-quality creative without compromising brand integrity. What you’ll be responsible for Creative leadership: • Lead and mentor a growing in-house design team, • Ensure cohesive brand expression across paid, owned and retail touchpoints, • Partner closely with Brand and Commercial teams to align creative with business goals, • Establish and codify brand design systems and creative standards, ensuring there is a clear, shared definition of excellence that guides all internal and external creative output, • Define the design direction for the next chapter of Grace & Stella, ensuring the brand evolves while remaining commercially powerful Performance & paid creative: • Oversee development of static and motion creative across Meta, TikTok, Amazon and retail media channels, • Build systems for testing, iteration and optimisation DTC & Email: • Lead design direction for ongoing website optimisation, • Oversee landing page development and asset creation, • Oversee the design development of email and CRM assets, including newsletters and automated flows, ensuring alignment with the marketing calendar and consistency across the customer journey, • Push to continuously improve email design to balance brand storytelling with performance metrics (open rate, click-through, conversion) Amazon & retail: • Drive creative excellence across PDP listings and A/B testing, • Oversee asset development for retail partners and international launches, • Ensure consistency across global templates Packaging, giftsets & product launches: • Oversee ongoing packaging development and artwork production, • Partner with Brand on new product launches and 2026–27 innovation pipeline, • Oversee the packaging evolution project in partnership with an external agency, aligning internal brand and product stakeholders to deliver a retail-ready, future-proof system from concept through execution, • Partner with Creative Operations to manage external partners and agencies where required Skills & Experience: • Senior experience within design/creative roles, ideally within DTC beauty, wellness or consumer brands, • Proven experience leading in-house design across digital, motion and print, • Strong background in performance-led creative and DTC growth environments, • Experience overseeing packaging and physical brand touchpoints, • Solid knowledge of print production and packaging processes, • Deep understanding of paid social and performance-driven creative, • Strong grasp of motion storytelling and video-first platforms, • Excellent eye for typography, layout, and brand systems, • Commercially aware and data-informed

Analytics Director - Consumer £85k/ London (Hybrid) Brand A global marketing & technology services group who work with some of the most iconic consumer brands on the planet. This is a newly created leadership role, working closely with a special Consumer brand with a global remit and they are looking for an Analytics Director to help lead the charge. The Role You’ll sit right at the heart of a global social studio operating across 15 markets, working across strategy, creative, and client teams to make sure everything they do is insight-led. • Set the analytics vision for a global creative & social operation, • Turn data into clear, actionable strategy, • Lead and grow a team of analysts, • Shape how they measure everything from content, creators & campaigns Ideal Background • 5 years+ prior experience leading analytics in an agency or in-house studio, • You’ll be someone who is already exploring how AI can level up analytics workflows, • Relevant sector experience including FMCG, wellness, beauty or similar, • Strong understanding of social measurement & listening tools (organic, paid, influencer)., • Experience building and leading high-performing teams, • Advanced BI tools experience (looker, Tableau or similar) Note: We have been retained as an exclusive recruitment partner on this search and all applications will be reviewed by a human eye. Unfortunately, due to a high volume of applicants, we are unable to respond to everyone. We will get in touch if you are successful in your application.

Grace & Stella are a fast-growing global beauty brand, known for its results-driven products and playful, distinctive voice. As we continue to scale across DTC, Amazon, and retail channels, we’re investing in creative that builds brand affinity while driving commercial performance. We’re looking for a Senior Digital Designer to play a key role in delivering high-performing creative across paid media, e-commerce, and social. This role will be instrumental in bringing our brand to life consistently and effectively across all digital touchpoints. This is a hands-on role for a highly capable Digital Designer with strong experience across paid social, motion and e-commerce creative. Working closely with the Head of Design, you’ll help deliver high-volume, high-quality creative across performance marketing channels while maintaining the brand’s visual standards. You’ll play a key role in shaping digital creative that is both visually distinctive and commercially effective. You’ll thrive in this role if you enjoy designing creative that is built to test, iterate and perform across digital channels. You’ll be responsible for Paid social & performance creative: • Design high-performing, platform-native creative across Meta, TikTok, Amazon and retail media channels, • Produce both static and motion assets, including editing short-form video for social and performance marketing channels, • Adapt and iterate creative based on testing insights and campaign performance, • Partner with Paid and Marketing teams to develop new creative concepts and hooks, • Design creative that feels native to each platform, understanding how pacing, hooks, captions and visual hierarchy influence engagement and conversion, • Develop and optimise retail DSP Campaigns to optimise retail performance, working with the paid media teams. Motion & video: • Create motion-first assets for social and paid campaigns, • Edit video content from brand shoots, UGC and creator content, • Translate campaign ideas into engaging short-form video assets E-Commerce & DTC: • Design digital assets across the website including landing pages and promotional graphics, • Support creative development for PDP listings and digital merchandising across Amazon and retail partners, • Design and maintain website components, landing pages and digital design systems in Figma, • Support creative development for PDP listings across Amazon and retail partners, • Ensure consistency across digital merchandising and promotional campaigns Digital campaigns: • Develop assets across email campaigns, product launches and seasonal marketing moments, • Adapt creative for different platforms and formats while maintaining brand consistency Creative systems & workflow: • Help build efficient design workflows that support high-volume asset production, • Work closely with the Head of Design to maintain brand design systems and guidelines, • Collaborate with junior designers and support their development where needed Who you are Experience: • Solid experience in digital design roles, ideally within beauty, wellness or consumer brands, • Experience working in DTC, e-commerce or performance marketing environments, • Strong portfolio demonstrating paid social creative and motion design, • Experience designing for Meta, TikTok and other digital platforms Skills: • Advanced proficiency in Adobe Creative Suite, particularly Photoshop, Illustrator and After Effects, • Excellent video editing and motion skills using tools such as After Effects and Premiere Pro, • Strong visual design fundamentals (typography, layout, composition), • Proficiency in Figma for digital design, layout systems and collaborative workflows, • Familiarity with social-first editing tools (e.g. CapCut) and an understanding of how content performs across short-form video platforms

📍 Dublin / London £40,000 pa + bonus | Start: 2 months pre-launch This is the role you’ve been waiting for. MEND is an autoimmune skin wellness brand about to launch across the UK and Ireland. We’re not entering the beauty industry quietly. We’re here to disrupt it. And we need someone brilliant to help us do it. We’re looking for a Brand & Retail Manager who thinks like a founder, moves like an operator, and knows this industry cold. Someone who doesn’t just want a seat at the table but wants to build the table. This role has a clear trajectory to COO as the brand scales. This is not a maintenance role. This is a build. You’ll own the full ecosystem from day one. • Ecommerce. Retail., • Logistics., • Community., • Brand., • The initial route to market is TikTok Shop, Amazon, and our own website, with retail partnerships to follow across the UK and Irish markets. You’ll be the person making sure every moving part is connected, accountable, and flying., • You’ll set up supply chain from scratch. Warehousing. Cost management. Sourcing. Procurement. You’ll build and lead a team., • You’ll hit revenue targets and milestones., • You’ll host community events and nurture the kind of brand loyalty that turns customers into advocates., • You’ll drive a five star consumer experience at every single touchpoint., • You’ll also need to understand the legal and regulatory landscape and be ready to support fundraising prep as we scale. Three hero products. Branding done. Credibility established. Now we need the person who makes it real. Who you are: • You’re a multitasker who thrives in a start up environment. Self sufficient. Accountable. Obsessively organised with an eye across every aspect of the business., • You’ve ideally built or launched your own brand, or you’ve been deep inside a start up where you had to wear every hat., • You come from a beauty or skincare background. Experience in wellness, eczema, psoriasis, or the global skin conditions space is a huge plus., • You understand what it means to launch a brand in the UK and Ireland with a global mindset from day one., • You have at least five years of operational experience in beauty or wellness., • You’ve worked with or alongside brands like Charlotte Tilbury, REFY, The Ordinary, or similar., • You’re not an account manager. You’re a retail and operations leader with serious industry connections., • You’re based in or between Dublin and London., • You understand both the UK and Irish markets and ideally work in one while knowing the other well. What we offer: • A £40K base with bonus., • A genuine founding role in a brand with global ambition., • A clear path to COO., • And the chance to be part of something extraordinary from the very beginning. You won’t be joining a machine. You’ll be building one. The process: Application review → phone screen → written assessment (case study and personal statement) → first interview → panel interview → references → offer. The written assessment asks you to tackle a real brief: getting MEND into key retailers or developing a launch strategy. We want to see how you think, not just what you’ve done. If you’ve been waiting for the right brand to go all in on, this is it. • Apply now with your CV and cover letter.

About Refyne We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time! From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we're your people. Our Client Our client is a prestige beauty brand with a growing presence across luxury retail environments. Known for its refined approach to makeup and elevated product design, the brand focuses on thoughtful formulations, modern artistry, and exceptional client experiences. With a strong reputation within the premium beauty market, the business continues to expand within high-end retail spaces and is seeking passionate beauty professionals who can bring expertise, artistry, and outstanding service to every client interaction. Overview We are seeking a Assistant Business Manager to support the leadership and performance of a luxury beauty counter within a prestigious retail environment. Working closely with the Business Counter Manager, this role will help ensure the counter delivers exceptional client experiences, strong commercial performance, and consistently high brand standards. As a senior presence on the counter, the successful candidate will lead by example through expert product knowledge, artistry services, and elevated client service, while helping motivate the team and support the daily running of the business. This position is ideal for an experienced Senior Beauty Advisor or Supervisor looking to take the next step within luxury beauty retail. Key Responsibilities Drive Counter Performance • Support the Counter Manager in achieving and exceeding sales targets and KPI’s., • Identify opportunities to maximise sales through expert consultation and personalised service., • Encourage repeat business by building strong client relationships., • Support daily counter operations and maintain strong retail standards. Deliver Exceptional Client Experience • Provide tailored consultations and product recommendations., • Build a loyal client base through exceptional service and relationship building., • Deliver engaging product demonstrations and beauty services., • Create memorable in-store experiences that position the counter as a destination for premium beauty. Lead by Example • Act as a role model for service, professionalism, and product expertise., • Support the Counter Manager in motivating and coaching the team., • Contribute to a positive, collaborative team culture focused on delivering outstanding results. Maintain Brand & Retail Standards • Ensure the counter is always presented to the highest visual merchandising and hygiene standards., • Demonstrate strong product knowledge and communicate the brand’s philosophy and values., • Support in-store activations, product launches, and promotional events. Qualifications • Experience within luxury beauty, prestige cosmetics, or premium retail environments., • Previous experience as a Senior Beauty Advisor, Supervisor, or Assistant Manager., • Passion for beauty, artistry, and delivering exceptional customer experiences., • Strong commercial awareness and ability to contribute to sales performance., • Confident supporting and motivating a team in a retail environment., • Excellent communication and relationship-building skills., • Highly organised with strong attention to detail. Additional Requirements • Ability to work retail hours including weekends and peak trading periods., • Passion for delivering luxury service and premium beauty experiences., • A proactive and positive approach to teamwork and business performance. Compensation & Benefits • Competitive salary with commission or performance-based incentives., • Generous annual leave allowance., • Product allocation and employee discounts., • Access to specialist product and service training., • Career development opportunities within a growing premium beauty brand. Contact details for this role; Emily Bentley 07441341665

ABOUT BY DR. VALI Twice Medically Board-Certified Dermatologist at King’s College London & UCLA, Dr Vali spent two decades diligently researching before even considering a beauty venture. This attitude - An uncompromising demand for innovation and performance - extends to everything the “By Dr Vali” Brand does. Through her international presence, Dr Vali swiftly established a culturally diverse rolodex of clients, seeking a more personalised approach. By Dr Vali 360 Experiential Centre came as an urban nucleus where innovative approaches in cutting-edge treatments and game-changing protocols redefine the conventional understanding of Medical Wellness, Biohacking & Cosmetic Dermatology. With Advanced Formulations and Cutting-Edge Tech Innovation, “By Dr Vali” has launched with one of the most advanced Micro Contouring Devices & Patented Adaptive Skincare in the beauty Industry. ‘By Dr Vali has a client base that spans Royalty, Victoria Secret models and the world’s most powerful CEOs’ – Vogue. By Dr Vali has earned a place in international black books as the artistic genius, who takes men and women of all ages and ethnicities on the ultimate journey to optimal performance & aesthetic. This unique opportunity pairs working alongside industry thought leaders, exceling in innovative medical wellness and cosmetic dermatology, continually driving personalised and professional growth and ensuring optimal client care is at the core of development. 8 billion skin types. One Technology. One Patent: Role Description By Dr. Vali is seeking an E-Commerce Manager to lead the strategic direction and operational performance of the BDV digital storefront at a pivotal stage in the brand's commercial growth. Reporting directly to Dr. Vali, this senior commercial role holds full accountability for online revenue, conversion, retention, and customer lifetime value across the BDV product portfolio. This is a rare opportunity to shape the direct to consumer engine of one of the most distinctive luxury medical brands in the world. The successful candidate will combine sharp commercial acumen with digital craftsmanship, deep Magento expertise, fluency in AI driven workflows, and an instinct for the elevated retail experience BDV is known for. KEY RESPONSIBILITIES Strategy and Commercial Performance • Lead the development and delivery of the BDV global e-commerce strategy, aligned to the brand's product roadmap, launch sequence, and commercial objectives., • Own the digital storefront profit and loss, with accountability for revenue, conversion rate, average order value, customer acquisition cost, and customer lifetime value., • Define and deliver quarterly and annual e-commerce targets across the full product portfolio., • Develop pricing, promotional, and bundling strategies that protect brand equity while driving sustainable revenue growth., • Serve as the senior commercial voice on all matters relating to the BDV digital storefront and report directly to Dr. Vali. Magento Platform Ownership • Own the BDV Magento storefront end to end, including catalogue management, attribute and category architecture, extension management, theme configuration, and release planning., • Lead the technical roadmap for the Magento platform in close collaboration with the technical lead, prioritising upgrades, integrations, and performance work that drive conversion and retention., • Manage Magento integrations across Klaviyo, Pabau, payment providers, shipping, tax, and analytics, ensuring data integrity across the stack., • Oversee Magento security, patching, performance monitoring, and platform stability, working with the technical lead to maintain merchant grade reliability. Website Operations and User Experience • Own the operational performance of the BDV digital storefront, including site speed, uptime, mobile experience, and checkout flow., • Oversee product page optimisation across the full BDV portfolio within Magento, ensuring every product detail page reflects clinical accuracy, brand voice, and conversion best practice., • Maintain a continuous improvement programme for site navigation, search, information architecture, and accessibility., • Manage Magento content workflows, including landing page builds, campaign pages, category merchandising, and seasonal updates. Conversion Optimisation and Funnel Performance • Lead a structured testing programme across landing pages, product detail pages, cart, and checkout to drive measurable improvements in conversion., • Identify and resolve friction points across the full customer funnel, from first touch through to post purchase. Product Launches and Merchandising • Lead the e-commerce execution of all product launches, including device, skincare, and longevity propositions., • Coordinate with the Communications team on launch storytelling, content sequencing, and campaign rollout., • Own the merchandising calendar, including seasonal campaigns, gifting moments, and category specific activations., • Manage the production and approval pipeline for product photography, video, and copy assets used across the digital storefront. AI and Personalisation • Embed AI driven workflows across the e-commerce function to accelerate analysis, content production, merchandising, and customer service operations., • Identify, evaluate, and implement AI tools for product recommendation, personalisation, dynamic pricing, conversion optimisation, and predictive analytics., • Build prompt libraries, custom workflows, and skill based systems that allow the wider team to operate at higher speed and quality without compromising brand voice or clinical accuracy., • Partner with the Communications and Clinical teams to ensure all AI generated outputs meet BDV editorial, regulatory, and brand standards before publication., • Stay current on AI developments relevant to luxury direct to consumer commerce and bring forward considered recommendations for adoption. Data, Analytics, and Reporting • Build and maintain a clear performance dashboard covering revenue, conversion, traffic, retention, and product level metrics., • Deliver weekly and monthly commercial reporting to Dr. Vali and the senior leadership team, with a clear point of view on performance and recommended action., • Conduct cohort analysis, customer behaviour analysis, and channel attribution to inform strategic and tactical decision making. Cross Functional Collaboration • Work in close partnership with the Communications, Clinical, and Operations functions to ensure all e-commerce activity reflects clinical accuracy, brand integrity, and operational reality., • Collaborate with the Communications team on email marketing, content production, influencer activation, and the affiliate programme., • Manage external vendor and agency relationships across e-commerce platform, performance media, AI tooling, and analytics. REQUIREMENTS • A minimum of 3 years of experience in a senior e-commerce, digital, or direct to consumer commercial role., • Deep hands on experience managing and optimising a Magento storefront (Magento 2 or Adobe Commerce), including catalogue management, attribute and category architecture, extension and theme management, release planning, and merchant facing configuration., • Demonstrable experience managing Magento integrations across email, payment, shipping, tax, and analytics platforms., • Comfortable briefing, managing, and quality assuring Magento developers and agencies, with sound judgement on what should be built in house versus delivered through a partner., • A proven track record of growing online revenue and improving conversion in a luxury, premium, or medically adjacent brand environment., • Demonstrable fluency with AI tools applied to commercial workflows, including large language models, AI assisted analytics, AI driven personalisation engines, and prompt engineering for repeatable team workflows., • Hands on knowledge of Klaviyo, Google Analytics 4, and conversion testing tools., • Demonstrable success launching premium consumer products and managing subscription or auto replenish programmes., • Strong analytical capability, with the ability to translate data into a clear commercial point of view., • Excellent written and verbal communication skills, with sound editorial judgement and respect for brand voice., • Comfortable operating in a senior, founder facing role across multiple high priority workstreams simultaneously., • Familiarity with regulatory and compliance considerations within the cosmetic, medical, or wellness sector is highly desirable. YOU ARE • A commercially minded e-commerce leader with impeccable taste and editorial judgement., • Equally confident with profit and loss accountability and pixel level attention to brand detail., • Curious about AI as a commercial multiplier, with a track record of integrating new tools without losing the human craft that defines a luxury brand., • Exceptionally organised and able to operate across multiple high priority workstreams without compromising quality., • Curious about consumer behaviour, with a structured approach to testing, learning, and scaling what works. WHAT WE OFFER • Monthly treatment credit at the BDV 360 Experiential Centre., • Leadership and development training throughout your career., • Senior exposure to a globally ambitious, founder led luxury brand at a high growth stage., • 28 days holiday allowance including bank holidays., • Access to clinical and medical grade training., • Cosmetic dermatology and medical wellness programmes. EQUAL OPPORTUNITY EMPLOYER By Dr. Vali actively creates a culture of inclusivity and respects that diversity in the workplace leads to a positive and stronger team. It is our policy to provide equal opportunity for all employees, contractors, and prospective employees, regardless of race, colour, national origin, age, pregnancy, sex, sexual orientation, gender identity or expression, veteran status, disability, genetic information, or any other criteria protected by applicable law.

We are working with this amazing global beauty and wellness client who operate across key brands spanning beauty accessories, fragrance skincare and looking to hire another experienced Product Developer due to expansion working across all their brands and categories. As a Product Developer with at least 5 years experience ideally working with beauty, bath & skincare products and you will be at the forefront of bringing the latest innovations to customers developing and launching new products with leading retailers contributing to their continued growth and expansion. You will must relent experience so looking for someone who is passionate about innovation and staying ahead of the trends and understanding of P&L with good negotiating skills, so communications must be strong. You will also have a keen interest in the beauty and gifting sector with an eye on new opportunities and exciting industry updates. This is an amazing opportunity with flexible hours in this hybrid role offering 2 days home working and interested candidates should email us in confidence attaching a full resume.

Luxury Beauty Therapist – Luxury Beauty Concession | Central London A globally renowned luxury beauty and skincare house is seeking an experienced, polished, and service-driven Beauty Therapist to join their concession within one of London’s most iconic department stores. This is an exceptional opportunity for someone who is passionate about high-performance skincare, holistic beauty rituals, and creating elevated, personalised client experiences. What You’ll Do: • Deliver exceptional one-to-one skincare consultations rooted in expertise, care, and product knowledge, • Build meaningful relationships with clients, focusing on long-term loyalty and tailored routines, • Take ownership of your counter targets, driving sales through education, service, and storytelling, • Maintain immaculate counter standards, hygiene, and merchandising, • Support the wider beauty floor team with events, activations, and high-profile brand moments, • Stay up to date with skincare innovation, ingredient knowledge, and product launches, • Provide a luxury, sensory customer experience from start to finish, • Deliver services in private treatment rooms and on counter. What We’re Looking For: • Strong experience in premium or luxury skincare or beauty, • Warm, polished communication and an instinct for high-touch service, • Passion for skincare science, wellness, and product education, • Confident in delivering personalised consultations and building loyal client relationships, • Someone proactive, composed, and able to thrive in a fast-paced, high-footfall environment, • A team player with strong standards, excellent presentation, and a genuine love for beauty, • NVQ qualifications in skincare desirable This is a shopfloor based retail role which involves selling and service. Please only apply fi you are comfortable in a retail environment. Apply now or get in touch for a confidential conversation.

Influencer Manager/Lead - Global Beauty Skincare (UGC Partnerships) - Hybrid (London) Up to £75k + benefits Our client is an incredible high‑growth DTC beauty and wellness brand, entering its next major scale phase on a global level. The company has a single hero product with a large marketing particularly in the US and they are looking for an Influencer Manager to build and scale its creator engine as part of a wider and highly collaborative marketing team. As Influencer Manager you will see your 5 years legacy in an inhouse role scaling to £100m as part of a world-class marketing and creative team. This creative role sits at the intersection of influencer marketing and performance creative. You’ll source, manage, and develop creators who produce organic‑feeling UGC that drives real commercial outcomes. This is not a traditional relationship‑only influencer role. It’s about building a repeatable, scalable creator pipeline that fuels paid ads, social growth, and brand storytelling. What will I be doing? • Leading and scaling influencer management, onboarding and manage a consistent pipeline of influencers and UGC creators, • Proactively source new talent across social platforms aligned with an health and wellbeing‑focused audience, • Negotiate commercial terms, deliverables, and usage rights while managing budgets responsibly, • Build long‑term creator relationships while continuously testing new talent, • Develop clear, performance‑led creative briefs designed to drive conversion, • Oversee day‑to‑day creator communications (outreach, follow‑ups, content coordination)Track and assess creator performance, identifying partners to scale and underperformers to refine or replace, • Support the paid marketing team with a steady flow of fresh, authentic UGC, • Maintain an organic, relatable content tone As Influencer Manager, you will have strong experience in e‑commerce/DTC, ideally within health, beauty, or wellness working with influencers or UGC creators (brand or agency side). Naturally, you will have excellent negotiation skills, managing budgets and tracking performance metrics Your writing skills will be polished and you will be able to write structured, clear creative briefs to manage multiple creator relationships We are looking for a high‑ownership mindset to be part of this collaborative and passionate culture, working closely with a wider creative and marketing team. This role is 4 days per week in Central London with strong progression opportunities as the company scales. If you’re an experienced Influencer Manager with strong knowledge across ecommerce and health beauty, creating scalable, creative concepts apply for immediately consideration. To ensure that your application is reviewed quickly by the right Consultant, please apply directly via the LinkedIn advert. Due to the volume of response that we receive, we may not be able to respond individually to every applicant but will contact you within 5 working days if your application has been successful. Spotlight Recruitment is an Equal Opportunities Employer. Our focus is to ensure were inclusive every day, helping our clients to recruit and build organisations that reflect modern society and celebrate diversity in all its forms. We want our candidates to feel that they belong and can be their best, regardless of background, identity or culture and we especially welcome applications from under-represented groups. If you need any adjustments to support your application, such as information in alternative formats or special requirements for accessibility, please contact us and we’ll do everything we can to help. We are committed to supporting candidates who may need alternative arrangements. This information will be treated as confidential and used only for the purpose of determining any adjustments you may need for the interview process. We are required to verify that candidates and employees meet the eligibility criteria to reside and work in the location specified. Unfortunately, we cannot offer visa sponsorship for candidates requiring a work permit in this location. Are you looking for a different role? Spotlight Recruitment would love to support your search, you can join our community of over 140,000 followers to keep updated on our latest marketing, digital, design and communications roles and blogs.

WHO WE ARE We're In Your Dreams. We design beauty experiences for the brands shaping culture. That's looked like American Express at Coachella, Vodafone at Glastonbury, Sol de Janeiro taking over the O2, and activations for Dyson, YouTube, Sephora, Spotify and Nike. We sit at the intersection of beauty, wellness and considered partnerships — and we hold a 95% repeat client rate because we care about every detail. We're a small, tight team based in Shoreditch. We're scaling. This is one of the most important hires we're making this year. THE ROLE We're hiring an Events & Operations Coordinator to support the Founder and wider team across day-to-day operations, event delivery and client communications. This is a broad, hands-on role. One week you're prepping a pitch deck for a global brand; the next you're on-site at an event running a kit list and managing a team. It suits someone early in their career who is highly organised, takes real ownership of their work, and wants genuine exposure to how a creative agency operates — from the studio to the event floor. We're looking for someone who spots what needs doing and does it, without waiting to be asked. You'll report directly to the Founder, with mentorship and visibility from day one. KEY RESPONSIBILITIES — Support the Founder with scheduling, inbox management and daily logistics — Prepare client-facing decks, reports and documents to a high standard — Maintain internal systems, files and databases — Liaise with venues, suppliers, talent and partners across the full event lifecycle — Manage event materials, kit lists, packing and shipments — Be on-site at key events to support with set-up, delivery and close-down — Support the briefing and coordination of freelance talent on event days — Handle client follow-ups, post-event communications and feedback collation — Serve as a first point of contact for incoming queries, internal and external MINIMUM QUALIFICATIONS — Strong organisational skills with a proven ability to manage competing priorities — Clear and professional communicator, written and verbal — Confident with Google Workspace and Excel — Reliable, proactive and comfortable working in a small, fast-moving team — Genuine interest in beauty, culture or the creative industries — Right to work in the UK DESIRABLE — Previous experience in events, production or administration — Familiarity with beauty, fashion or experiential marketing — Experience coordinating freelancers or teams on-site — Full UK driving licence WHAT WE OFFER — Based at Soho House's coworking space in Shoreditch — free snacks, breakfast and an incredible location — £29,000 per annum, with salary review at six months — Commission and bonus opportunities — 25 days annual leave plus bank holidays — Direct mentorship from the Founder in a growing creative business — On-site at some of the most exciting brand events in the world — Coachella, Glastonbury, BST Hyde Park WORKING PATTERN Full-time, in-office at Soho Works Shoreditch. Start date: ASAP. DIVERSITY & RESPONSE In Your Dreams is committed to building a diverse team and we welcome applications from all backgrounds. We respond to all applications within two weeks. TO APPLY Send your CV and a short note (no formal cover letter — just tell us why this role) to . • Subject line: Events & Operations Coordinator — [Your Name]

UK National Account Manager, Health, Beauty & Wellness Retail I’m currently partnering with a fast-growing, purpose-led brand in the natural beauty and wellness space to recruit a UK Key Account Manager. This business is seeing strong growth across the UK and is now looking for an experienced account manager to take ownership of key high street retail partnerships and drive the next phase of expansion. This role is perfectly suited to someone with experience managing major UK health and beauty retailers such as Superdrug, Boots and Holland & Barrett, who understands how to build strong buyer relationships, deliver joint business plans, and maximise commercial performance within FMCG, beauty, or wellbeing categories. The Role You’ll take full ownership of key UK retail accounts, driving revenue growth, improving in-store presence, and ensuring best-in-class execution across promotions, launches, and ongoing ranging. Acting as the main point of contact for retail buyers, you’ll work closely with marketing, supply chain and finance teams to deliver joint business plans and unlock further growth opportunities. Key Responsibilities: Retail Account Management • Manage and grow relationships with major UK retail accounts, • Act as the primary contact for buyers and category teams, • Deliver and execute joint business plans aligned to retailer and brand objectives, • Conduct regular performance reviews with retail partners Sales & Growth Strategy • Drive revenue growth across existing listings, • Identify opportunities for new listings, NPD placement and increased distribution, • Plan and execute promotional calendars and seasonal activity, • Analyse sales data, shopper trends and competitor activity to inform strategy Cross-Functional Collaboration • Work closely with marketing to deliver impactful launch and promotional plans, • Collaborate with supply chain on forecasting, stock management and availability, • Provide valuable market feedback to product and brand teams Operational Excellence • Maintain accurate forecasts, pricing files and promotional plans, • Monitor stock levels, rate of sale and retailer performance metrics, • Ensure smooth execution of promotions and new product launches What They’re Looking For: • Proven experience managing UK retail accounts within FMCG, beauty, health or wellbeing, • Experience working with retailers such as Superdrug, Boots or Holland & Barrett, • Strong commercial awareness and negotiation skills, • Ability to analyse sales data and turn insights into action, • Experience delivering JBPs and managing promotional plans Desirable • Experience within natural, organic, beauty or wellness categories, • Understanding of EPOS data, retail KPIs and category management principles This is a brilliant opportunity to join a growing brand with a strong presence in the UK health and beauty retail market, while also gaining valuable exposure to international markets and partnerships. If this sounds like something you’d like to hear more about, feel free to get in touch.

Wholesale Account Manager - Beauty & Wellness Brand Up to £55,000 London Fella & Jones are partnering with an innovative and fast-scaling brand in the beauty and wellness space, known for combining cutting-edge science with luxury positioning. With a growing global retail footprint, the business is now looking to hire a Wholesale Account Manager to support and expand its physical retail presence. The Opportunity This is a hands-on, commercially focused role where you’ll take ownership of key retail partnerships and ensure a consistently high standard of execution across stores. Acting as the bridge between head office and retail partners, you’ll help drive sales, elevate brand presence, and deliver a best-in-class in-store experience. What You’ll Be Doing • Overseeing relationships with retail partners and ensuring smooth day-to-day collaboration, • Driving strong in-store performance across multiple accounts, aligned with brand expectations, • Supporting retail rollouts, including new store openings, activations, and merchandising initiatives, • Monitoring performance metrics such as sales, stock levels, and KPIs, with clear reporting, • Identifying operational challenges and implementing practical solutions, • Working closely with internal teams (Marketing, Supply Chain, Training) to execute retail plans, • Contributing to growth strategies across wholesale channels, • Coordinating seasonal campaigns, product launches, and in-store promotions, • Gathering insights from partners and customers to inform future improvements, • Keeping up to date with market trends and competitor activity What We’re Looking For • Experience managing retail or wholesale accounts, ideally within beauty, luxury, or premium consumer brands, • Strong commercial awareness with the ability to interpret data and spot trends, • Confident communicator with excellent relationship-building skills, • Highly organised with a proactive, solutions-focused mindset, • Comfortable working cross-functionally in a fast-paced environment, • Passion for delivering high standards and representing a premium brand Why Apply? • Hybrid working model (4 days in-office, 1 remote), • Generous holiday allowance with additional days for tenure, • Early finish on Fridays, • Private healthcare (post-probation), • Pension enhancement after 6 months, • Product perks and staff discounts, • Additional wellbeing and financial benefits from day one

Role overview As a BD Lead for Core Brands at GoPlaces, you will own the end-to-end business development cycle for our core brand portfolio. You will be responsible for identifying, cultivating, and closing new brand partnerships, taking prospects from first conversation through to signed contract. Working closely with our Revenue Operations function, you will build commercially rigorous proposals and ensure every deal is structured to deliver profitable growth for both GoPlaces and the brand. You will represent GoPlaces externally at category-specific events and briefings, and internally you will be a key voice in shaping our go-to-market approach for the core brand segment. You will need to be comfortable operating with a high degree of autonomy, managing your own pipeline, and proactively flagging opportunities or blockers to the Global Head of Commercial. Core responsibilities 1. Own end-to-end BD for core brands • Identify, approach, and cultivate prospective brand partners across core brand categories (mainly Beauty and FMCG)., • Manage active pipeline from first contact through to signed contract, maintaining momentum and clear next steps at every stage., • Build and present commercially accurate proposals in partnership with Revenue Operations., • Develop a deep understanding of each prospect's brand, product range, and commercial priorities to tailor the GoPlaces proposition. 2. Pipeline management and reporting • Deliver weekly pipeline updates into the CRM; flag blockers and opportunities to Global Head of Commercial., • Maintain pipeline hygiene and ensure all activity is logged accurately for commercial dashboards., • Work closely with the Lead Gen Marketer to convert top-of-funnel leads into qualified opportunities., • Collaborate with RevOps on deal structuring, opportunity sizing, and commercial modelling. 3. Represent GoPlaces externally • Attend and represent GoPlaces at category-specific events, briefings, and industry forums., • Build and maintain a network of brand-side decision-makers and industry contacts., • Support Global Head of Commercial on enterprise-level pitches where core brand expertise is needed. Who you are • Naturally commercial and results-driven. You're someone that would be excited by having ambitious sales targets., • A confident communicator who can build rapport quickly and present persuasively to brand-side stakeholders., • Highly organised and disciplined with pipeline management - you don't let deals go cold., • Comfortable with ambiguity. You're the type of person that would be energised by working on a vague, unstructured problem that no one in the company has thought about before., • Independent. You're happy to operate without lots of managerial oversight. You know your manager is there whenever you need them for guidance, but you are happy to mostly set the direction for your projects yourself. Essential qualifications • 3-5 years' experience across commercial or business development, ideally working in a start up or fast paced company., • Significant experience owning and managing a sales pipeline end-to-end., • Experience building and presenting commercial proposals to external stakeholders., • Strong analytical skills with the ability to interpret financial models and commercial data. Preferred qualifications • Existing knowledge, understanding and experience of selling on Social Commerce platforms (primarily TikTok Shop)., • Experience working at a start-up., • Established network within beauty, wellness, or FMCG brand categories. What we offer • Up to £55,000 salary, • Annual bonus (up to 15%), • Hybrid working (London base), • 25 days holiday + your birthday off and public holidays, • Work from home possible on Wednesdays and Fridays, • Pension scheme with Go Places contributions, • Free access to a gym in our office building, • Summer Working Hours (Finish at 1pm on Fridays Jun - August), • The ability to work from abroad for 2 weeks per year, • Quarterly Team Lunches paid for by Go Places, • Free drinks and healthy snacks in our office, as well as bi-weekly team socials, • Tonnes of Go Places merch (bottles, pens, t-shirts, tote bags etc)

Title: Senior Talent Partner – Recruitment & HR Sector: Beauty, Skincare and Cosmetics Location: London Salary: Up to £70,000 p/a + excellent benefits Work style: Hybrid (2 days in office / 3 WFH) Company Details: This is an incredible opportunity for anyone with a background in the fast-growth beauty and skincare industry. You will be joining one of the most well‑respected and prestigious skincare companies in the world, a company that operates at the luxury end of the market that has an entrepreneurial mind‑set as a result of the many founder‑led skincare businesses that it supports, develops and grows. The company is at the very cutting edge of skincare‑with‑beauty science. If you are an experienced Talent Partner and Recruiter this is a wonderful chance to have a direct impact on the direction of the business by identifying and then nurturing hard‑to‑find talent within beauty and skincare. It’s an extraordinary opportunity to join at a time when the skincare and beauty sector is booming because it sits at the intersection of wellness, affordable luxury, social media, science, and repeat purchasing. The role in a nutshell: Supporting an exclusive portfolio of UK and EU skincare brands as their growth requires top talent and will work on up to 20 vacancies at a time. Stakeholder communications • Communicate with decision makers across each brand and identify their “forward planning” recruitment needs, • Create a talent “business plan” in order to identify where the best talent will come from, budgets, time frames, and to identify skills shortfalls, • Set up agreed selection criteria with the line managers Identify Talent / stay engaged • Identify, source, liaise with your international passive and active candidate pipeline, • Advertise or source and screen CVs, interview and then manage the talent pool through the entire screening process, • Create shortlists, • Manage up to 20 “open” vacancies at a time Social Media • Run employer brand activations in social media, develop relevant content for Talent Communities. Drive engagement, • Build an engaged talent eco‑system, • Attend beauty sector‑relevant recruitment events Requirements • Previous high‑volume recruitment experience is essential, • A background in beauty or skincare sector is essential, • Fluent English (French, Italian or Spanish are useful), • Degree educated (ideally)

Senior Supply Chain Manager | Health & Wellness Brand | London / Hybrid Harmonic are proud to be partnering with a fast-growing wellness brand that has built an exceptional reputation through high-quality, effective products and a loyal customer base. In a market often driven by short-term trends, they’ve stood out by focusing on product integrity, strong repeat purchase, and building long-term trust with their community through product lines which are additive free and scientifically proven. Following significant success in the UK, the business is now entering an important stage of scale. With growing retail partnerships, strong momentum across social and TikTok, and plans to launch into the EU/Middle East, they’re focused on creating the operational foundations needed to support long-term expansion. Taking full ownership of the end-to-end supply chain and operations function, the Senior Supply Chain Manager will be central to ensuring the business can scale without losing quality, speed, or customer experience. The successful candidate will lead the function from supplier and manufacturer relationships through to inventory planning, fulfilment, logistics, and customer operations. Working closely with senior leadership, they’ll play a key role in shaping product launches, managing and optimising 3PL partnerships, and building the systems, processes, and resilience needed for international growth. It’s a high-impact role for someone who thrives in fast-growth environments and wants to help shape a genuinely exciting consumer brand as it moves from strong momentum into long-term market leadership. Key Responsibilities • Own and lead the end-to-end operational function of the business including supply chain management, logistics, fulfilment and customer service, • Develop and implement scalable operational strategies to support growth, • Manage supplier and manufacturing relationships, ensuring quality, cost efficiency, and reliability, • Drive improvements in COGS through supplier negotiation, production efficiencies, and smarter inventory management, • Work closely with commercial and finance teams to support profitability by improving operational efficiency and protecting margins, • Monitor operational performance against key business metrics including customer acquisition cost (CAC), customer retention, and churn, ensuring operations supports sustainable growth, • Manage and optimise 3PL relationships to support increasing demand across DTC and retail channels, • Identify risks and inefficiencies, proactively implementing solutions, • Ensure compliance with relevant regulations and industry standards What our client would like to see (essential) • Proven experience in an Operations, Supply Chain or Logistics role within a beauty, FMCG, food, drink or consumer brand, • Strong understanding of supply chain, manufacturing, and logistics in a product-led business, • Experience scaling operations in a fast-growth environment, • Strong commercial awareness and financial acumen, • Strong understanding of and experience with Excel, • Excellent organisational and problem-solving skills, • Confident stakeholder management, including suppliers and senior leadership What we would like to see (non-essential) • Experience working in a founder-led or entrepreneurial business, • Exposure to international supply chains or global expansion, • Experience with a DTC, subscription-based brand, • Experience implementing or upgrading operational systems (ERP, inventory tools, etc.), • Experience with Xero and/or other accounting systems would be a benefit, • Passion for beauty, wellness, or consumer brands Salary: £55,000 to £65,000 Hybrid working: 3 days per week in the London office At Harmonic, we are committed to building inclusive and equitable workplaces. We actively encourage applications from candidates of all backgrounds and ensure every application is considered fairly and thoughtfully, regardless of race, religion, gender expression, disability, or sexual orientation.

Performance Marketing Manager | London | Hybrid - 2 days in the office bi-weekly. Bens | Annual Bonus, 25 Days + BH, Pension + Future Equity Option We are hiring for an incredible beauty/wellness start-up, ideally seeking a superstar from a beauty/supplements/wellness background.This is not just performance marketing. This is a role at the intersection of beauty, wellness and high-performance growth — where aesthetics meet analytics, and brand storytelling meets conversion. You’ll be responsible for taking a premium, design-led brand and turning it into a best-in-class performance engine, translating beautiful content, modern rituals and considered brand moments into scalable, revenue-driving campaigns. This is a hands-on, ownership-level role. You’ll own paid performance across Meta and beyond — from strategy through to execution, optimisation and reporting with full autonomy to test, learn and scale. Working directly with the founders and creative team, you’ll shape how the brand shows up in-feed, in culture, and in the customer journey. This role is for someone who wants to build something not manage it. WHAT YOU’LL OWN Paid Social • Own Meta ads end-to-end strategy, build, optimisation, reporting, • Develop audience strategy across segmentation, retargeting and lookalikes, • Work closely with creative to test, iterate and refine what converts, • Run structured A/B tests across creative, copy, audiences and landing pages, • Scale efficiently without compromising ROAS Growth & Strategy • Build a full-funnel paid strategy awareness to retention, • Identify and test new channels (TikTok, Google, YouTube, programmatic), • Lead influencer whitelisting and scale creator-led paid, • Own the link between spend and revenue — you live in the data UGC, Influencer & Partnerships • Build and scale influencer strategy (nano → macro), • Develop a high-performing UGC engine for paid, • Manage affiliates and co-marketing opportunities that drive acquisition Analytics & Performance • Own reporting across CAC, ROAS, LTV, conversion and sessions, • Identify drop-offs and solve them cross-functionally, • Build dashboards that give clear, actionable insight, • Stay ahead of attribution, iOS and tracking changes Creative Collaboration • Brief creative with clarity hooks, formats, messaging that convert, • Spot and scale winning UGC and creator content, • Protect the brand performance should never dilute it YOU • 3–5 years in performance marketing, deep in Meta ads, • Proven experience scaling DTC brands (beauty, wellness or lifestyle preferred), • Analytical and commercial — equally strong in Ads Manager and Excel, • Understands creative — knows what makes content convert, • Self-starter — thrives in ambiguity, builds the playbook, • Respects the balance between brand and performance WHY THIS ROLE • Full ownership of paid performance, • Direct access to founders, • Real autonomy — no layers, no blockers, • Opportunity to build a best-in-class performance engine from scratch, • Work at the intersection of brand, creative and growth

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest growing beauty brand in Europe with 40+ salons globally, and we are driven by a passionate and disruptive team to achieve our mission. We’ve brought together a world-class team from a wide range of industries. As we continue to expand, we need brilliant people (like you!) to help bring the Townhouse brand to life across the world. Our values Here at Townhouse, we live by our three core values; • Details matter, • Passionate in everything we do, • Nice people Townhouse was born out of the idea that ‘details matter’ - our customers strive for perfection in the details, and so do we. Our passion fuels our work and drives constant innovation. Finally, we pride ourselves on finding nice, kindhearted people to join our mission to revolutionise the industry. ABOUT THE ROLE We’re looking for an Operations Process & Change Lead to design, implement and continuously improve core operational processes across our salon network. This role sits within our Central Operations team and is responsible for ensuring operational changes are structured, clearly communicated and successfully embedded across our UK and US company-owned and partnership salons. You’ll play a key role in driving consistency, commercial performance and building a scalable operational framework to support international growth. KEY RESPONSIBILITIES • Design, document and implement scalable operational processes aligned to commercial performance and best practice, • Ensure processes drive improvements in utilisation, productivity, revenue and cost control across the salon network, • Establish clear operational standards and governance across UK and US company-owned and partnership salons, • Continuously review and optimise processes to improve efficiency, quality and customer experience, • Lead a structured change management approach, prioritising initiatives to ensure smooth adoption with minimal operational disruption, • Assess the operational and financial impact of proposed changes and track adoption and performance outcomes, • Lead the rollout and optimisation of operational systems (e.g. POS/booking, workforce management, CRM, LMS and reporting tools), • Partner cross-functionally to ensure operational changes are aligned, coordinated and effectively implemented, • Own operational communications to salons, ensuring messaging is clear, timely and commercially focused, • Support the development of training materials and toolkits to enable successful adoption of new processes and systems, • Contribute to the development of a scalable global operational framework to support future market expansion ABOUT YOU • Experience in Management Consulting, Operational Change or a similar transformation-focused role, • Proven experience delivering operational improvements or change initiatives with measurable commercial impact, • Strong understanding of operational performance drivers within multi-site businesses, • Experience implementing operational systems (POS, workforce planning, CRM, LMS or reporting platforms), • Highly organised and process-driven, with excellent communication and stakeholder management skills, • Strong commercial judgement, with the ability to prioritise effectively and challenge where appropriate, • Experience designing structured change programmes, including communications, training and adoption tracking, • Comfortable working cross-functionally and influencing stakeholders across multiple levels and geographies, • Experience in hospitality, retail, beauty or other consumer-facing service environments is desirable, • Proactive, solutions-focused and comfortable managing multiple initiatives in a fast-paced environment, • Motivated by the opportunity to build operational capability that supports international growth LOCATION This is a full-time, permanent role based at our Support Centre in Central London, and we offer a hybrid working model, aligned with role requirements. EMPLOYEE BENEFITS Private healthcare and wellness support – Enjoy access to private healthcare including phone/video GP appointments and treatment in private hospitals where NHS wait times are high. Employee discount – Enjoy 75% off treatments and 50% off Townhouse products for when you need a little pampering. Holiday on us – Earn an extra day of annual leave for each year of service from your second year onwards, up to four additional days. Birthday treat – During your birthday month, bring a friend for a complimentary signature manicure or pedicure, and a glass of bubbles! Social Budget – Regular team socials and monthly treats, agreed with your manager – from office lunches to after-work drinks. Emergency cash advance – Interest-free advance of up to £50 per worked day in the month to help cover short-term needs. Shopping discounts – Save money with a wide range of discounts on top brands. Refer a friend scheme – Receive a reward when someone you refer is successfully hired. EQUAL OPPORTUNITIES We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace.

Join a fast-paced, dynamic environment at the heart of the beauty and wellness industry. This is a key role driving excellence across operations, logistics, and B2B wholesale fulfilment. The Role We’re looking for a confident and experienced Operations Manager to lead a collaborative team and oversee the smooth running of all order processing and dispatch operations. This is a hands-on role where you’ll work closely with internal teams, warehouses, and sales to ensure an exceptional customer experience and continuous improvement across the board. Key responsibilities include: • Leading and managing the Operations team, assessing workloads and allocating accounts, • Managing and developing the team through weekly catch-ups and tailored development plans, • Managing the full operational process, responding to follow-up queries and customer needs, • Maintaining strong working relationships with warehouse partners and improving fulfilment processes, • Updating warehouse teams on B2B requirements such as kitting and reworks, • Overseeing order fulfilment, export documentation, and compliance paperwork, • Acting as the point of escalation for urgent issues and key projects, • Collaborating with the Head of Operations on system and warehouse improvements (e.g. EDI integration), • Supporting credit control with account reconciliation, • Working with the Ecommerce team to resolve stock/order issues and reduce web errors, • Creating reports to monitor open orders and support wider business decisions, • Providing weekly updates on operational performance and ongoing projects, • Supporting Sales teams across various territories and planning seasonal product launches, • Driving the S&OP process through post-activity evaluations How You’ll Dazzle Us • You’ve got proven experience managing operational teams within a fast-moving business, • You’re a strong communicator who builds trusted relationships across departments, • You thrive under pressure, love improving processes, and have a sharp eye for detail, • You’re confident using ERP systems (such as SAP or Business Central), • You take ownership and have a proactive, solution-focused mindset, • You’re comfortable reporting to senior leadership and contributing to business-wide strategy, • Your time management and organisational skills are second to none, • You’ve got experience working across B2B, wholesale and ecommerce functions

Senior National Account Manager UK Prestige Team – Elizabeth Arden & Fragrances (Revlon Group) Location: Central London, Mornington Crescent, NW1 Work Type: Hybrid – 3 days in the office Department: Sales Reports to: Head of Sales Elizabeth Arden, part of the Revlon Group, is entering a new era of momentum and cultural relevance. The launch of future‑focused fragrances and the appointment of Leighton Meester as the face of our newest campaign - our first brand ambassador in over a decade - signal a bold step forward for the brand. With strong investment and ambitious growth plans across our fragrance portfolio, this is an exciting time to join the team. We’re looking for a Senior National Account Manager who is commercially sharp, driven, resilient and comfortable rolling up their sleeves. The role requires pace, tenacity and confidence. You’ll work with two of the UK’s biggest retailers, including the number‑one retailer in the country, in a role that blends hands‑on commercial delivery with growing strategic influence. As our portfolio and partnerships expand, this position offers meaningful visibility, autonomy and a strong platform for long‑term development. The opportunity You’ll partner closely with the Head of Sales to deliver the UK fragrance strategy, owning retail and net sales performance, shaping strategic account plans and identifying new opportunities to accelerate category growth. The role is hands‑on, commercially focused and increasingly strategic as the business evolves. You will also take on direct report responsibilities, supporting capability development and helping shape how our brands show up in‑store and online. What you’ll be doing • Deliver retail and net sales performance against agreed KPIs, • Build and execute strategic account plans to drive sustainable growth, • Lead the Boots fragrance business and other key national accounts, identifying expansion, innovation and category opportunities, • Produce weekly sales reporting with insight, retail context and clear recommendations, • Maintain accurate demand and commercial forecasting, • Manage P&L performance with strong commercial rigour, • Drive distribution, visibility, VM and promotional effectiveness across all channels, • Lead range change processes including listings, space negotiations and sell‑in, • Ensure excellent execution of launches, promotions and campaigns – online and in‑store, • Build strong commercial relationships with retail partners and internal stakeholders, • Prepare for and contribute to retailer strategy meetings, workshops and JBPs, • Support and develop your direct report to deliver against commercial objectives What you’ll bring • Experienced salesperson with a proven track record in the fragrance/beauty/cosmetics industry, • Strong experience managing top‑tier retail accounts – Boots experience is desirable, • A self‑starter mindset with hunger, resilience and the ability to thrive in a demanding sales environment, • Strong commercial acumen and a passion for driving growth, • Excellent analytical capability and confidence with Excel and PowerPoint, • Ability to influence, challenge and build credibility quickly, • Comfort operating in a hands‑on role while developing strategic skills, • Leadership experience preferred, or clear leadership potential Why join us? • A role that blends hands‑on commercial ownership with increasing strategic responsibility, • The opportunity to shape the future of a fragrance portfolio entering a new era of brand energy - highlighted by the Leighton Meester campaign, • Strong investment and ambitious growth plans across the Prestige division, • A collaborative, supportive environment with genuine long‑term development opportunities Benefits • Generous product allowance & staff discounts across the Revlon Group portfolio, • 25 days annual leave plus Bank Holidays, • Wellness Fridays (2pm finish), • Hybrid working – 3 days in the Central London office, • Pension scheme with company contribution, • Private medical insurance and wellbeing support

A luxury wellness brand is looking for a Counter Manager to be a brand ambassador in a leading luxury department store in London. This role offers commission on sales. The role You’ll be the brand ambassador responsible for managing the counter, driving sales, and delivering exceptional customer service. This role requires a dynamic and proactive individual with a passion for luxury wellness and beauty tech products and strong sales acumen. Key Responsibilities: Sales and Customer Service: • Drive sales through effective customer engagement and expert product knowledge., • Achieve and exceed sales targets, implementing strategies to boost performance., • Provide personalised consultations, educating customers on the benefits of the products., • Ensure the counter is impeccably presented and stocked at all times., • Manage inventory levels, stock replenishment, and visual merchandising in line with brand guidelines., • Act as the face of the brand, upholding the brand’s prestige and values., • Build and maintain strong relationships with store staff and customers., • Coordinate with marketing and PR teams for in-store events and promotions. Sound like you? You are required to have proven experience in retail management, preferably in the luxury beauty or wellness sector. Excellent sales and customer service skills, with a proven track record of meeting sales targets. Outstanding communication and interpersonal skills. Passion for health and wellness, with a genuine interest in the science behind the products. Ability to work in a fast-paced, high-pressure environment.

Senior Supply Chain Manager | Health & Wellness Brand | London / Hybrid Harmonic are proud to be partnering with a fast-growing wellness brand that has built an exceptional reputation through high-quality, effective products and a loyal customer base. In a market often driven by short-term trends, they’ve stood out by focusing on product integrity, strong repeat purchase, and building long-term trust with their community through product lines which are additive free and scientifically proven. Following significant success in the UK, the business is now entering an important stage of scale. With growing retail partnerships, strong momentum across social and TikTok, and plans to launch into the EU/Middle East, they’re focused on creating the operational foundations needed to support long-term expansion. Taking full ownership of the end-to-end supply chain and operations function, the Senior Supply Chain Manager will be central to ensuring the business can scale without losing quality, speed, or customer experience. The successful candidate will lead the function from supplier and manufacturer relationships through to inventory planning, fulfilment, logistics, and customer operations. Working closely with senior leadership, they’ll play a key role in shaping product launches, managing and optimising 3PL partnerships, and building the systems, processes, and resilience needed for international growth. It’s a high-impact role for someone who thrives in fast-growth environments and wants to help shape a genuinely exciting consumer brand as it moves from strong momentum into long-term market leadership. Key Responsibilities • Own and lead the end-to-end operational function of the business including supply chain management, logistics, fulfilment and customer service, • Develop and implement scalable operational strategies to support growth, • Manage supplier and manufacturing relationships, ensuring quality, cost efficiency, and reliability, • Drive improvements in COGS through supplier negotiation, production efficiencies, and smarter inventory management, • Work closely with commercial and finance teams to support profitability by improving operational efficiency and protecting margins, • Monitor operational performance against key business metrics including customer acquisition cost (CAC), customer retention, and churn, ensuring operations supports sustainable growth, • Manage and optimise 3PL relationships to support increasing demand across DTC and retail channels, • Identify risks and inefficiencies, proactively implementing solutions, • Ensure compliance with relevant regulations and industry standards What our client would like to see (essential) • Proven experience in an Operations, Supply Chain or Logistics role within a beauty, FMCG, food, drink or consumer brand, • Strong understanding of supply chain, manufacturing, and logistics in a product-led business, • Experience scaling operations in a fast-growth environment, • Strong commercial awareness and financial acumen, • Strong understanding of and experience with Excel, • Excellent organisational and problem-solving skills, • Confident stakeholder management, including suppliers and senior leadership What we would like to see (non-essential) • Experience working in a founder-led or entrepreneurial business, • Exposure to international supply chains or global expansion, • Experience with a DTC, subscription-based brand, • Experience implementing or upgrading operational systems (ERP, inventory tools, etc.), • Experience with Xero and/or other accounting systems would be a benefit, • Passion for beauty, wellness, or consumer brands Salary: £55,000 to £65,000 Hybrid working: 3 days per week in the London office At Harmonic, we are committed to building inclusive and equitable workplaces. We actively encourage applications from candidates of all backgrounds and ensure every application is considered fairly and thoughtfully, regardless of race, religion, gender expression, disability, or sexual orientation.

We’re hiring an Business Development Manager to work in our portfolio of Pharmacy, Healthcare, Beauty and professional media brands including Pharmacy Magazine, Training Matters, P3 Pharmacy, Independent Community Pharmacist, Counter Intelligence Plus, Beauty Magazine, and our events, awards and partnership platforms. This isn’t just about selling pages in a magazine or advertising online. It’s about helping brands reach the people who matter pharmacists, pharmacy teams, healthcare professionals, pharmacy owners, buyers, suppliers, manufacturers and decision-makers across one of the most important healthcare markets in the UK. The role You’ll sell across print, digital, content partnerships, newsletters, events, awards sponsorship, data-led campaigns and cross-title commercial packages. You’ll build relationships with OTC manufacturers, pharma companies, beauty and wellness brands, wholesalers, technology providers, training partners, professional services firms and healthcare suppliers who all need to reach CIG’s audiences. You won’t be limited to one product, one audience or one route to market. You’ll have the full CIG ecosystem to work with. Why this isn’t a normal sales job Our audiences don’t just glance at our content they use it. They use it to train teams, understand products, follow industry change, enter awards, attend events, build businesses and make better commercial decisions. CIG sits at the heart of pharmacy, healthcare and beauty communications. We connect brands with the people who influence what gets stocked, recommended, prescribed, purchased and trusted. That’s what you’ll be selling. Not just space. Not just impressions but Influence. What you’ll get • A broad portfolio of established, respected media brands, • The chance to sell across magazines, digital, training, events, awards and partnerships, • Real autonomy to build your patch and shape your own pipeline, • Direct access to senior decision-makers across healthcare, pharmacy, beauty and FMCG, • A business with deep sector knowledge, strong editorial authority and genuine commercial ambition, • Support from experienced colleagues who understand both media and the markets we serve What we need • Someone who picks up the phone, opens doors, walks into meetings with a point of view and doesn’t wait to be told what to sell, • You’ll need to be commercially sharp, curious, resilient and confident enough to challenge clients with ideas that help them sell more, communicate better and reach the right people, • Experience in healthcare, pharma, beauty, wellness, media or B2B sales would be valuable. But we’d also like to meet a brilliant seller from another sector who learns fast Skills and Qualifications: • Proven track record in sales and target achievement., • Exceptional communication and negotiation abilities., • Ability to work independently and as part of a cross-functional team., • Familiarity with production processes and advertising best practices., • Demonstrate a structured approach to sales maintaining and growing sales strategy and tactics., • Good digital awareness Benefits: -\tUp to £50k salary and uncapped commission -\tOpportunity to make a significant impact in a growing company -\tBe part of a team dedicated to excellence in healthcare and events communications and beyond Job Type: Full-time Location: Office-based in Central London at our Regent Street HQ If you’re reading this thinking, that sounds like me then now’s the time to get in touch. Apply now or message me directly.

Senior National Account Manager UK Prestige Team – Elizabeth Arden & Fragrances (Revlon Group) Location: Central London, Mornington Crescent, NW1 Work Type: Hybrid – 3 days in the office Department: Sales Reports to: Head of Sales Elizabeth Arden, part of the Revlon Group, is entering a new era of momentum and cultural relevance. The launch of future‑focused fragrances and the appointment of Leighton Meester as the face of our newest campaign - our first brand ambassador in over a decade - signal a bold step forward for the brand. With strong investment and ambitious growth plans across our fragrance portfolio, this is an exciting time to join the team. We’re looking for a Senior National Account Manager who is commercially sharp, driven, resilient and comfortable rolling up their sleeves. The role requires pace, tenacity and confidence. You’ll work with two of the UK’s biggest retailers, including the number‑one retailer in the country, in a role that blends hands‑on commercial delivery with growing strategic influence. As our portfolio and partnerships expand, this position offers meaningful visibility, autonomy and a strong platform for long‑term development. The opportunity You’ll partner closely with the Head of Sales to deliver the UK fragrance strategy, owning retail and net sales performance, shaping strategic account plans and identifying new opportunities to accelerate category growth. The role is hands‑on, commercially focused and increasingly strategic as the business evolves. You will also take on direct report responsibilities, supporting capability development and helping shape how our brands show up in‑store and online. What you’ll be doing • Deliver retail and net sales performance against agreed KPIs, • Build and execute strategic account plans to drive sustainable growth, • Lead the Boots fragrance business and other key national accounts, identifying expansion, innovation and category opportunities, • Produce weekly sales reporting with insight, retail context and clear recommendations, • Maintain accurate demand and commercial forecasting, • Manage P&L performance with strong commercial rigour, • Drive distribution, visibility, VM and promotional effectiveness across all channels, • Lead range change processes including listings, space negotiations and sell‑in, • Ensure excellent execution of launches, promotions and campaigns – online and in‑store, • Build strong commercial relationships with retail partners and internal stakeholders, • Prepare for and contribute to retailer strategy meetings, workshops and JBPs, • Support and develop your direct report to deliver against commercial objectives What you’ll bring • Experienced salesperson with a proven track record in the fragrance/beauty/cosmetics industry, • Strong experience managing top‑tier retail accounts – Boots experience is desirable, • A self‑starter mindset with hunger, resilience and the ability to thrive in a demanding sales environment, • Strong commercial acumen and a passion for driving growth, • Excellent analytical capability and confidence with Excel and PowerPoint, • Ability to influence, challenge and build credibility quickly, • Comfort operating in a hands‑on role while developing strategic skills, • Leadership experience preferred, or clear leadership potential Why join us? • A role that blends hands‑on commercial ownership with increasing strategic responsibility, • The opportunity to shape the future of a fragrance portfolio entering a new era of brand energy - highlighted by the Leighton Meester campaign, • Strong investment and ambitious growth plans across the Prestige division, • A collaborative, supportive environment with genuine long‑term development opportunities Benefits • Generous product allowance & staff discounts across the Revlon Group portfolio, • 25 days annual leave plus Bank Holidays, • Wellness Fridays (2pm finish), • Hybrid working – 3 days in the Central London office, • Pension scheme with company contribution, • Private medical insurance and wellbeing support

Creative Manager - Beauty London - Hybrid £55,000 to £60,000 We’re partnering with a fast-growing, purpose-led consumer brand in the beauty space, looking to hire an imaginative Creative Design Manager to lead and elevate their visual identity across all touchpoints. This is a hands-on leadership role, combining art direction, team management, and creative strategy. Ideal for someone who thrives on bringing ideas to life while scaling high-quality output across digital, retail, packaging, and campaigns. You’ll take ownership of the full creative pipeline; leading an in-house team, shaping brand direction, and delivering compelling visual storytelling that connects with consumers. From campaign concepts to execution, you’ll ensure everything is consistent, impactful, and on-brand. Responsibilities: • Leading and inspiring an in-house design team, • Translating briefs into standout creative concepts, • Owning brand consistency across all channels, • Managing end-to-end creative workflows and project delivery, • Collaborating closely with marketing and key stakeholders, • Driving innovation, including integrating AI tools, • Overseeing photoshoots, video, and content production Requirements: • Strong portfolio across brand, campaign, and digital design, • Background in beauty, wellness, or lifestyle brands essential, • Solid understanding of print and production processes, • A balance of creative vision and commercial thinking

Looking to build your career in a fast-paced, creative environment? At Matrix, we’ve got an exciting opportunity for a highly organised and proactive Sales Administrator to join our UK team. You’ll play a key role in supporting our Exclusive Brand and Private Label department, helping bring products to life across the Beauty, Wellness and Lifestyle categories. Sitting within the Sales team, you’ll be at the heart of project coordination - working closely with Product Managers, Supply Chain, and Sourcing to keep everything running smoothly from concept to delivery. If you love organisation, enjoy working with data, and want to be part of a collaborative, high-energy team - this could be a great fit. What you’ll be doing • Supporting projects from initial brief through to final delivery, • Managing and tracking purchase orders, costings, and product information, • Preparing engaging presentations using sales data, trends, and insights, • Analysing weekly sales reports to spot performance trends and opportunities, • Conducting market and competitor research, including trend and social analysis, • Coordinating meetings, tracking actions, and ensuring follow-ups are delivered, • Supporting internal processes, including Gate meetings and project tracking, • Helping manage timelines and key milestones alongside cross-functional teams, • Maintaining accurate systems, files, templates, and process documentation, • Acting as a key link between Sales and other departments, • Supporting onboarding for new clients and ad-hoc Sales Ops tasks What we’re looking for • Highly organised with excellent attention to detail, • Proactive and able to juggle multiple priorities in a fast-paced environment, • Confident communicator who enjoys working across teams, • Analytical mindset with strong Excel skills, • Previous experience in an admin, coordination, or sales support role, • Interest in Beauty, Wellness, or Lifestyle, • Experience in beauty? That’s a bonus Life at Matrix Our culture is built around people who bring Drive, Curiosity, Ownership, and strong relationships to everything they do. We’re big on recognising great work and creating an environment where people can thrive. Here’s a taste of what you’ll get: • Unlimited holiday, • Flexible working, • Regular team events & socials, • Private medical insurance, • Pension scheme, • Cycle to Work scheme Matrix is proud to be an equal opportunity employer. We’re committed to building a diverse and inclusive workplace where everyone can do their best work.

𝗕𝗟𝗔𝗖𝗞𝗟𝗜𝗡𝗘 · 𝗟𝗼𝗻𝗱𝗼𝗻 We’re building 𝗕𝗟𝗔𝗖𝗞𝗟𝗜𝗡𝗘 — 𝘢 𝘱𝘳𝘪𝘷𝘢𝘵𝘦, 𝘪𝘯𝘷𝘪𝘵𝘦-𝘰𝘯𝘭𝘺 𝘮𝘦𝘮𝘣𝘦𝘳𝘴𝘩𝘪𝘱 𝘢𝘤𝘳𝘰𝘴𝘴 𝘓𝘰𝘯𝘥𝘰𝘯 𝘧𝘰𝘤𝘶𝘴𝘦𝘥 𝘰𝘯 𝘩𝘦𝘢𝘭𝘵𝘩, 𝘣𝘦𝘢𝘶𝘵𝘺, 𝘢𝘯𝘥 𝘱𝘦𝘳𝘴𝘰𝘯𝘢𝘭 𝘤𝘢𝘳𝘦. We’re looking for a small number of individuals who can introduce the right people and the right providers into the network. 𝗧𝗵𝗶𝘀 𝗶𝘀 𝗻𝗼𝘁 𝗮 𝘃𝗼𝗹𝘂𝗺𝗲 𝗿𝗼𝗹𝗲. This is about who you know, not how many you can message. ⸻ 𝗪𝗵𝗮𝘁 𝗬𝗼𝘂’𝗹𝗹 𝗗𝗼 • Introduce high-quality prospective members through your network, • Identify and connect top-tier providers across London, • Facilitate warm introductions (not cold outreach at scale), • Maintain discretion and brand standard in all interactions ⸻ 𝗪𝗵𝗮𝘁 𝗧𝗵𝗶𝘀 𝗜𝘀 𝗡𝗼𝘁 • Not cold calling, • Not mass outreach, • Not a typical sales role If your approach is volume → this won’t work. ⸻ 𝗖𝗼𝗺𝗽𝗲𝗻𝘀𝗮𝘁𝗶𝗼𝗻 • 20% commission on all successful member and provider conversions, • Paid weekly upon receipt of funds, • No cap on earnings ⸻ 𝗪𝗵𝗼 𝗧𝗵𝗶𝘀 𝗦𝘂𝗶𝘁𝘀 • Well-connected individuals across London, • People already operating within:, • Health & beauty, • Wellness / fitness, • Hospitality / lifestyle, • Those with access to high-value clients or premium operators ⸻ 𝗪𝗵𝗮𝘁 𝗠𝗮𝘁𝘁𝗲𝗿𝘀 • Taste, • Judgment, • Network quality, • Discretion, • 𝘠𝘰𝘶 𝘢𝘳𝘦 𝘦𝘧𝘧𝘦𝘤𝘵𝘪𝘷𝘦𝘭𝘺 𝘳𝘦𝘱𝘳𝘦𝘴𝘦𝘯𝘵𝘪𝘯𝘨 𝘢𝘤𝘤𝘦𝘴𝘴 𝘵𝘰 𝘢 𝘱𝘳𝘪𝘷𝘢𝘵𝘦 𝘯𝘦𝘵𝘸𝘰𝘳𝘬 — 𝘯𝘰𝘵 𝘴𝘦𝘭𝘭𝘪𝘯𝘨 𝘢 𝘴𝘦𝘳𝘷𝘪𝘤𝘦.

The Mission: Redefining Influencer Marketing through 10 Years of Data & AI. Our client isn't just a player in the influencer space; they are a decade-long powerhouse. After years of driving global success for Enterprise brands, they are entering their most exciting chapter yet: The "Zero-to-One" Phase. They are launching a first-of-its-kind, AI-native enterprise platform built on a decade of proprietary data. We are looking for a strategic, high-energy Account Executive to bridge the gap between traditional agency excellence and the future of AI-driven marketing. 🚀 Why This Role? • Startup Speed, Giant Stability: You get the thrill of launching a new platform with the safety net of an established, profitable, founder-led business., • A "Warm" Green Field: Leverage a massive existing customer base and world-class credibility to open doors that are closed to others., • Lead the AI Shift: Don't just sell a tool; consult global CMOs on how to navigate the creator economy using the most sophisticated data set in the industry. 🎯 Your Impact As an Account Executive, you aren't just "running demos." You are a strategic partner to some of the world’s most iconic brands. • Own the Cycle: Navigate complex, high-stakes enterprise sales from initial curiosity to the final signature., • Target Growth Verticals: Drive penetration into Fashion, Luxury, Beauty, Tech, and CPG., • Solution Architecting: Uncover deep-seated marketing challenges and position our AI platform as the "must-have" solution for ROI-obsessed brands., • Collaborative Selling: Work alongside Strategy and Product teams to ensure our tech roadmap stays ahead of market demands. 🛠️ Who You Are • The Consultative Closer: You have 2–5 years of experience in SaaS or Influencer Agency sales. You don't "pitch"—you solve problems., • An Industry Storyteller: You can command a boardroom (or a Zoom gallery) with confidence, backed by data and deep category expertise., • The AI Enthusiast: You aren't afraid of the future. You’re already using AI to optimize your workflow and want to sell the tech that's changing the game., • High Agency: You thrive in remote-first environments and possess the "founder mindset" needed to build a pipeline from scratch. 📦 The Rewards • Financial Upside: Competitive base salary + a high-performance annual bonus scheme., • Rest & Recharge: 25 days holiday + Bank Holidays, 4 Company "Reset" Days, and 3 Wellness Days., • Investment in You: A dedicated annual L&D budget to help you master your craft., • Health First: Paid sick leave and a healthcare stipend (for US-based team members). ✨ Bonus Points If... • You have a deep black book of contacts within Influencer or Creator Marketing., • You’ve previously helped a company scale from "early-stage product" to "market leader."

CRM Manager – Maternity Cover Location- London Salary: DOE About Refyne We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time. From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale — we're your people. Our Client I am pleased to be partnering with a leading and well-established business within the medical aesthetics space. Operating across the UK & Ireland, the company partners with globally recognised brands to deliver innovative products, technology, and education to a large network of professional clinics. With a strong market presence and continued investment in digital transformation, the business offers a dynamic environment focused on growth, customer experience, and operational excellence. Overview This is a pivotal CRM Manager role (maternity cover) within the marketing team, responsible for delivering and optimising an established CRM strategy. You will ensure continuity and best-in-class execution across all CRM channels, driving customer engagement, retention, and conversion across both B2B and DTC audiences. The role blends strategic execution with hands-on delivery, overseeing email, SMS, loyalty, and segmentation activity while managing systems, data, and performance. You will also lead one direct report and collaborate cross-functionally to ensure CRM is fully aligned with wider business objectives. Key Responsibilities • Execute and optimise the existing CRM strategy across B2B and DTC channels., • Manage and maintain the CRM system, ensuring data accuracy, resolving issues, and supporting system enhancements or migrations., • Develop and refine customer segmentation strategies using behavioural and transactional data., • Plan, deliver, and optimise multi-channel CRM campaigns, including email, SMS, loyalty, and automated journeys., • Maintain and evolve existing templates, workflows, and best practices across channels., • Support B2B communications, including transactional messaging, events, and business updates., • Execute lead generation and prospect nurturing initiatives., • Manage third-party partners across loyalty, referrals, SMS, and reviews platforms., • Analyse campaign performance and produce actionable insights to drive continuous improvement., • Build and optimise automated customer journeys to improve lifecycle engagement and outcomes., • Collaborate with marketing, commercial, and training teams to ensure CRM aligns with broader strategies., • Manage and develop a CRM Executive, supporting their progression and independence across key tasks., • Ensure GDPR compliance and best practices across all CRM activity., • Act as the customer advocate, sharing insights to inform customer-first decision making across the business. You Are • Experienced in a CRM or digital marketing role, with at least 3 years’ relevant experience., • Confident managing CRM platforms, including supporting migrations, data processes, and system improvements., • Data-driven, with strong analytical skills and the ability to translate insights into action., • Knowledgeable in customer behaviour, lifecycle marketing, and journey mapping., • Organised and detail-oriented, with the ability to manage multiple projects and deadlines., • A strong communicator, comfortable working across cross-functional teams., • Solutions-focused, with a proactive approach to problem solving and optimisation., • Ideally experienced with platforms such as Emarsys or Salesforce Marketing Cloud., • Familiar with loyalty, referral, or review platforms (desirable)., • Knowledgeable in GDPR and data privacy best practices., • Experienced or interested in managing and developing team members. Contact Details; 07874396085

Account Executive (SaaS & Creator Economy) Our client is a profitable, founder-led powerhouse with a decade of dominance in the influencer marketing space. Having built long-term partnerships with global giants like H&M, SharkNinja, and Coty, they are now transitioning into a high-growth "zero-to-one" phase. They are launching an AI-native, subscription-based enterprise platform that leverages ten years of proprietary data. This is a rare opportunity to join a business that combines the agility of a startup with the established credibility, customer base, and commercial foundation of an industry leader. 🎯 The Opportunity As an Account Executive, you will be at the forefront of this evolution. You will own the full sales cycle, helping sophisticated global brands navigate the creator economy through a blend of cutting-edge technology and deep category expertise. This is a highly strategic, consultative role designed for a closer who can navigate complex enterprise environments and pitch bold, performance-driven solutions. 🛠️ Your Responsibilities • Full-Cycle Sales Mastery: Lead enterprise-level conversations from initial prospecting through to high-stakes negotiation and closing., • Strategic Pipeline Building: Identify and penetrate key verticals including Fashion, Luxury, Beauty, Tech, DTC, CPG, and Finance., • Consultative Solution Design: Uncover complex challenges within brand marketing and media teams, positioning the platform as the essential strategic solution., • Cross-Functional Collaboration: Partner with Strategy, Product, and Paid Media teams to build data-backed, enterprise-ready proposals., • Revenue Ownership: Maintain an accurate CRM (HubSpot/Salesforce) and consistently meet or exceed revenue targets., • Industry Thought Leadership: Represent the brand at industry events and act as a trusted advisor to major CMOs and marketing heads. ✅ Requirements • Experience: 2–5 years in consultative or enterprise sales, specifically within an influencer marketing agency, SaaS platform, or high-growth tech startup., • Track Record: Proven success closing mid-to-large deals with enterprise-level marketing teams., • Communication: Exceptional storytelling and presentation skills; you are comfortable and confident owning a boardroom., • Mindset: A self-starter with a "growth mindset" who thrives in a remote-first, fast-paced environment. 💥 Bonus Points • Experience specifically within an influencer/creator marketing agency., • AI Adopter: You naturally use AI tools to streamline your workflow and sales process., • Experience scaling enterprise partnerships within a rapidly growing company. 📦 What’s in it for you? • Generous PTO: 25 days holiday + Bank Holidays, plus 4 "Company Days," 3 Wellness Days, and paid sick leave., • Continuous Growth: An annual L&D budget dedicated to your professional development., • Financial Reward: Competitive base salary + an annual bonus scheme recognizing top performance., • Health & Wellness: Healthcare stipend provided for US-based employees.

Company Description BLACKLINE is an exclusive private membership platform designed to provide an exceptional experience in aesthetics, wellness, fitness, and personal care across London. We pride ourselves on a meticulously curated network of top-tier operators to meet members' high standards. With a focus on personalized attention, BLACKLINE offers a seamless and bespoke experience. Membership is granted selectively, catering to individuals who value excellence and exclusivity. 🧠 Technical Co-Founder / CTO — BLACKLINE Overview BLACKLINE is a private, invite-only membership across London focused on health, beauty, and personal care. We are building a concierge layer powered by AI — designed to handle booking, coordination, and member preferences across messaging and voice, with the standard and discretion expected of a private members’ network. This is not a typical startup role. We are building infrastructure for experience, not a product for scale. ⸻ What You’ll Build You will architect and ship the BLACKLINE Concierge Agent, operating across: 1. WhatsApp (Primary Interface) • Natural conversation handling (LLM-driven), • Booking coordination with providers, • Memory of member preferences, • Context-aware responses (time, location, history) 2. Voice (Phone Concierge) • Real-time conversational agent, • Natural, human-like voice (e.g. ElevenLabs or equivalent), • Call handling (inbound + outbound), • Seamless escalation to human when required 3. Backend Intelligence Layer • User profiles + preference memory, • Provider availability + scheduling logic, • Workflow orchestration (requests → bookings → confirmations), • CRM integration ⸻ Core Responsibilities • Design and build the end-to-end AI concierge system, • Select and integrate LLMs, voice models, and orchestration frameworks, • Build WhatsApp automation (e.g. via Twilio, Meta APIs, or equivalent), • Implement real-time voice pipeline (speech-to-text → reasoning → text-to-speech), • Ensure low latency and high reliability, • Maintain strict data privacy and security standards, • Define architecture that scales without degrading experience ⸻ Technical Requirements You should have strong hands-on experience in: AI / LLM Systems • Prompt engineering + agent design, • Tool use / function calling, • Memory systems (vector DBs, session memory), • Multi-step workflow orchestration Voice Systems • Real-time speech pipelines (STT / TTS), • Latency optimisation for conversational flow, • Experience with providers like ElevenLabs or similar Messaging Infrastructure • WhatsApp API integrations, • Event-driven systems, • Webhooks and async processing Backend Engineering • Node.js / Python (preferred), • API design, • Database design (relational + vector), • Cloud infrastructure (AWS / GCP) ⸻ What We Care About (More Than Stack) • You ship fast — not just design systems, • You understand user experience in conversation, not just code, • You can balance automation vs human touch, • You care about detail, tone, and discretion This is not: • a chatbot, • a support tool, • a generic AI assistant It must feel like: 👉 a private concierge that already knows the member ⸻ Nice to Have • Experience building AI agents in production, • Experience with booking / scheduling systems, • Familiarity with CRM tools (HubSpot, custom pipelines), • Background in high-end consumer or service experiences ⸻ Stage & Commitment • Early-stage / pre-scale, • Building MVP → live concierge → refined system, • Equity-based co-founder role, • London-based preferred (not mandatory) ⸻ What Success Looks Like • A member can message or call BLACKLINE, • Make a request in natural language, • Have it handled seamlessly end-to-end No friction. No repetition. No drop in standard. ⸻ Why This Matters Most AI products optimise for efficiency. We’re optimising for: • trust, • consistency, • experience If you get this right, you’re not building a feature — • you’re building the operating system of the brand.

About Us Skin Cupid is a fast-growing beauty brand and retailer bringing the best of Asian skincare to a global audience. We work with some of the most exciting beauty and lifestyle brands, curating products we genuinely believe in and pairing them with education, storytelling, and community. From e-commerce to retail, pop-ups to partnerships, we’re building a brand that feels warm, knowledgeable, and genuinely fun to be part of. Joining Skin Cupid means being part of a fast-growing, passionate team that celebrates cross-border beauty and wellness, both online and offline. We believe in empowering our customers with knowledge and choices, making it easy and enjoyable to find products that suit their skin needs and preferences. Joining our team means being part of a dynamic, fast-growing environment that celebrates cross-border beauty and wellness. About the Role We’re looking for passionate and friendly Retail Beauty Consultants to join the team at Skin Cupid’s destination-led and experiential flagship store. This is an exciting opportunity to bring our online presence to life and be part of a new chapter in our journey. At Skin Cupid, we believe skincare should be expert-led, approachable, and personal. As a Beauty Consultant, you’ll be at the heart of delivering this experience, guiding customers through their skincare journey, offering thoughtful recommendations, and creating a warm, welcoming atmosphere on the shop floor. You’ll help customers discover the products that best suit their needs while embodying the Skin Cupid spirit: warm, honest, and community-focused. This is a wonderful opportunity to grow your expertise, connect with skincare lovers, and be part of an exciting new chapter for the brand. Key Responsibilities • Greet and engage customers warmly, offering expert advice tailored to their skincare needs., • Educate customers about product ingredients, benefits, and how to use them effectively., • Deliver exceptional service that reflects Skin Cupid’s values and community-driven culture., • Maintain the store’s appearance, including merchandising and stock replenishment., • Support the store team with daily tasks to ensure smooth operations., • Stay up to date with product knowledge, trends, and customer feedback. What We Are Looking For • Passionate about skincare and genuinely enjoy helping others feel confident in their skin., • Friendly, approachable, and comfortable starting conversations with customers., • A good listener who can provide personalised recommendations based on individual needs., • Enthusiastic about learning and sharing knowledge in an honest and clear way., • Positive and proactive attitude, and enjoys speaking with customers. Why Join Us • Training and products to take home from time to time., • Work alongside a passionate and supportive team that shares a love for skincare and a genuine commitment to our values and customers., • Play a key role in shaping the in-store experience and helping establish the Skin Cupid brand as a trusted and welcoming destination for skincare lovers., • If you love working in a tight-knit team, you have found just the place! All candidates must be eligible to work in the United Kingdom.

About Wild Dose ✨ Wild Dose is the most reviewed and most popular bloating brand in the UK! With over 300,000 customers, 30,000 reviews and growing rapidly. You may have seen us in Sheerluxe, going viral on Tiktok or doing silly things across Instagram. Behind the fun, there is a serious growth engine that needs maintaining and optimising, well supported by a best-in-class team. This year, Wild Dose are taking on new opportunities and challenges as we strive to be the biggest gut health company in the UK. About the Role ✍️ We're looking for an Operations Coordinator who gets stuff done — someone obsessed with how things actually work and driven to make them work better. This role sits at the intersection of supply chain, fulfilment, customer experience, negotiation and finance — keeping the engine running as we scale our DTC supplement brand. You'll be part of the operational backbone of the business — owning the day-to-day across 3PL management, purchase orders across supply chain, CX operations, optimisations and finance/forecasting. You'll work closely with our founder and growth team to make sure orders are scaling without issues, customers are looked after, and the foundations of the business are scaled for growth with constant process improvements. This is not a passive role where you are given the playbook - you're helping write it. It's about staying ahead of the chaos, building systems from scratch, and growing into a serious operator. If you love solving problems, hate inefficiency, and want to see the direct impact of your work with real ownership — this is for you. What You'll Be Doing 👀 📦 Supply Chain & Fulfilment • Managing purchase orders end-to-end — raising POs, tracking shipments, and chasing suppliers so stock lands on time., • Monitoring stock levels and flagging reorder points before they become problems., • Acting as the day-to-day contact for our 3PL partner — managing inbounds, resolving fulfilment issues, and keeping inventory accurate., • Investigating recurring issues and introducing process improvements, • Overseeing CX team, performance and tooling to ensure customers get fast, on-brand, consistent support., • Identifying repeat issues (lost orders, delays, complaints) and fixing the root cause — not just the ticket., • Tracking and reconciling invoices, purchase orders, and supplier payments to keep cash flow visibility clean., • Maintaining financial admin processes in collaboration with our finance function or accountant., • Documenting processes and building SOPs so that things don't break when the business grows., • Identifying operational inefficiencies and proposing (and implementing) solutions. You Should Apply If…💻 • You have 1–3 years of experience in operations, logistics, supply chain, or a similar role — ideally in DTC, e-commerce, or CPG, • Are comfortable owning demand forecasting and stock planning, • Are familiar with IMS/ERP systems; experience setting one up is even better, • Have retail operations experience, i.e., PO management, invoicing, account admin, • Have some exposure to quality and compliance, e.g., batch testing, certifications, and regulatory requirements, • You're confident in spreadsheets and quick to pick up new tools (Shopify, Gorgias, or similar), • You take ownership — if something's broken, you don't wait to be told to fix it, • You're based in or near London and happy to come in a couple of days per week, • You communicate clearly, flag issues early, and never drop the ball on the details, • You love getting stuff done and building things that didn't exist before Bonus Points For ⭐️ • Experience in supplements, wellness, beauty, or any regulated consumer goods category, • Familiarity with inventory or ops tools like Cin7, Linnworks, or similar, • Exposure to basic demand planning or stock forecasting, • A genuine interest in health, wellness, or performance nutrition — it helps when you actually care about what we make, • Experience in a small, fast-growing team where no two days look the same (and that excites you, not scares you) Salary Range: £32,000–£40,000 DOE Benefits • Hybrid working (3 days in our Clapham South office, 2 days WFH - Monday and Friday), • 25 days holiday plus bank holidays, • Summer Fridays (Half days on Fridays in the summer months), • Pension scheme, • Amazing team culture, • Team Lunches and Socials 📍 London - Clapham South (Hybrid) Right to work: We don't provide visas so please only apply if you have a right to work in the UK.

Looking to build your career in a fast-paced, creative environment? At Matrix, we’ve got an exciting opportunity for a highly organised and proactive Sales Administrator to join our UK team. You’ll play a key role in supporting our Exclusive Brand and Private Label department, helping bring products to life across the Beauty, Wellness and Lifestyle categories. Sitting within the Sales team, you’ll be at the heart of project coordination - working closely with Product Managers, Supply Chain, and Sourcing to keep everything running smoothly from concept to delivery. If you love organisation, enjoy working with data, and want to be part of a collaborative, high-energy team - this could be a great fit. What you’ll be doing • Supporting projects from initial brief through to final delivery, • Managing and tracking purchase orders, costings, and product information, • Preparing engaging presentations using sales data, trends, and insights, • Analysing weekly sales reports to spot performance trends and opportunities, • Conducting market and competitor research, including trend and social analysis, • Coordinating meetings, tracking actions, and ensuring follow-ups are delivered, • Supporting internal processes, including Gate meetings and project tracking, • Helping manage timelines and key milestones alongside cross-functional teams, • Maintaining accurate systems, files, templates, and process documentation, • Acting as a key link between Sales and other departments, • Supporting onboarding for new clients and ad-hoc Sales Ops tasks What we’re looking for • Highly organised with excellent attention to detail, • Proactive and able to juggle multiple priorities in a fast-paced environment, • Confident communicator who enjoys working across teams, • Analytical mindset with strong Excel skills, • Previous experience in an admin, coordination, or sales support role, • Interest in Beauty, Wellness, or Lifestyle, • Experience in beauty? That’s a bonus Life at Matrix Our culture is built around people who bring Drive, Curiosity, Ownership, and strong relationships to everything they do. We’re big on recognising great work and creating an environment where people can thrive. Here’s a taste of what you’ll get: • Unlimited holiday, • Flexible working, • Regular team events & socials, • Private medical insurance, • Pension scheme, • Cycle to Work scheme Matrix is proud to be an equal opportunity employer. We’re committed to building a diverse and inclusive workplace where everyone can do their best work.

National Account Manager - Holland & Barrett West London | Hybrid (3 days per week on site) £50,000 - £55,000 + bonus 32 days annual leave including public holidays Free products Ongoing training and development fully supported by the business Clear opportunities for progression within a growing brand Overview We are delighted to be partnering with an award-winning premium beauty and wellness brand that is purpose-led, values-driven, and recognised for its commitment to quality, transparency, and sustainability. This is an exciting opportunity to join a business with a genuinely collaborative and people-first culture. The team is passionate, supportive, and entrepreneurial, with a strong emphasis on learning, development, and internal progression. The company actively invests in its people through paid training and education, creating an environment where individuals are encouraged to grow their skills and build long-term careers. Responsibilities • Manage and grow relationships with major retail and distribution partners across key accounts, • Build and deliver commercial plans to drive sales growth, strengthen brand presence, and support market expansion, • Produce accurate sales forecasts, monitor account performance, and provide regular reporting and insight, • Work cross-functionally with marketing, operations, and product teams to support launches and wider commercial initiatives, • Ensure strong brand representation and consistent product positioning across partner accounts, • Identify new opportunities for growth and help shape account strategies in line with business objectives Requirements • Experience managing key accounts within beauty, wellness or nutrition categories, • Strong commercial capability, including negotiation, account planning, and strategic thinking, • Previous experience working with high street retailers e.g. Boots, M&S, John Lewis, Holland & Barrett, • Confident analysing sales performance and using data to inform decisions and opportunities, • Able to manage multiple priorities in a fast-paced environment while maintaining strong attention to detail

About Us Skin Cupid is a leading e-commerce platform on a mission to bring the very best of Asian skincare to a global audience. We are a curated destination for skincare lovers, offering a wide selection of high-quality products from the most innovative and trusted Asian beauty brands. We believe in empowering our community with knowledge and choice, making skincare shopping fun, accessible, and effective. Joining Skin Cupid means being part of a fast-growing, passionate team that celebrates cross-border beauty and wellness, both online and offline. About the Role As CRM and Sales Campaigns Executive at Skin Cupid, you will own our relationship with existing customers. This is the role that keeps our community coming back, turning first-time buyers into loyal Cherubs and making sure every email we send feels timely, relevant and worth opening. Reporting to the Marketing Manager, you will own the full email calendar end-to-end, from writing the copy and building the emails through to scheduling, reporting and optimisation. This is a hands-on role that requires someone comfortable doing it all themselves, with the ability to grow and delegate as the team scales. Key Responsibilities Email Marketing • Own the full email calendar, covering weekly campaigns, seasonal pushes and always-on automation flows., • Write copy, source or create assets, build emails in Klaviyo and manage scheduling and sign-off independently., • Build and optimise core CRM flows, including welcome, abandoned cart and browse, post-purchase, replenishment and win-back., • Experiment with A/B testing to gather learnings and ensure our messaging evolves alongside our customer base., • Spot opportunities for strategic optimisation and bring new flow and campaign ideas to drive revenue growth., • Create campaign emails that support our brand partners, educate our community and feel true to the Skin Cupid brand. Segmentation and Personalisation • Segment audiences by purchase history, brand affinity and skin type to deliver targeted, personalised messaging., • Develop and refine audience segments as the customer base grows, improving relevance and reducing unsubscribe rates., • Lead CRM execution for all sale and promotional events, including Black Friday, brand exclusives and clearance. Loyalty and Retention • Manage the loyalty programme mechanics, including points, tiers, exclusive access and retention incentives., • Bring the programme to life through compelling storytelling and offers that make joining feel genuinely rewarding for our community., • Report monthly on repeat purchase rate, LTV cohort trends and email-attributed revenue., • Identify retention risks proactively and activate win-back or re-engagement campaigns before customers churn. Sales Campaign Management • Project manage key retail sale campaigns end-to-end, keeping timelines, assets and stakeholders coordinated from planning through to launch., • Work closely with the Marketing Manager and wider team to ensure every sale moment is briefed, built and delivered on time., • Maintain a clear view of the promotional calendar, flagging dependencies and potential clashes before they become problems., • Ensure all campaign activity is consistent across email, on-site and offline, with the right messaging landing at the right time. What We're Looking For • 3-5 years of experience in a CRM, retention or email marketing role, ideally within e-commerce or a consumer brand., • Hands-on experience with Klaviyo or a comparable email platform, including building and managing flows independently., • Strong copywriting skills. You are comfortable writing email copy yourself to a high standard., • Confident working with segmentation, audience building and personalisation at scale., • A strong understanding of customer lifecycle marketing and what drives repeat purchase behaviour., • Comfortable with data: you can pull your own reports, spot trends and translate them into clear actions., • A self-starter who takes ownership and gets things done without needing to be prompted., • A genuine interest in beauty, skincare or K-beauty is a plus. Must be eligible to work in the United Kingdom. This role does not qualify for visa sponsorship. What We Offer • If you love working in a tight-knit team, you've found the right place!, • A collaborative, dynamic environment in a fast-growing beauty brand, • Generous employee discounts on all products, • Hybrid working model (3 days a week in our London office), • Free products and early access to new launches, • Regular team lunches, dinners, and social events, • Fully stocked snack bar in the office

Company Description THE WELLNESS POD is a new concept boutique wellness business based in a highly established beauty brand location Gina Conway Salon and Spa. Looking to expand and grow its health and wellbeing side of the business. The role will be around growing the business, nurturing clients, and building the brand locally and then expanding through the UK. We are looking for a dynamic, people-focused individual with a passion for wellness to join our growing team in Wimbledon. This is not a typical front-of-house role. We are looking for someone who thrives on building relationships, growing a business, and creating exceptional client experiences within the wellness industry. You will play a key role in driving revenue, nurturing clients, and helping expand our brand locally. If you love wellness, enjoy sales, and are excited about helping a boutique business grow, this role offers a unique opportunity to make a real impact. Role Description Your Role This role combines sales, marketing and client experience, making you a key part of the business's growth. You will: Drive Sales & Business Growth • Conduct consultations with new clients, • Recommend appropriate treatments, programmes or memberships, • Convert enquiries into loyal clients, • Follow up with prospective clients and nurture relationships, • Help create and capture engaging social media content, • Assist with marketing initiatives and local partnerships, • Support events, workshops and community collaborations, • Create a warm and welcoming environment for clients, • Build genuine relationships with clients, • Personalise the client journey, • Encourage repeat bookings and referrals The Ideal Candidate You are: • Passionate about health, beauty or wellness, • Naturally confident in sales and client conversations, • Highly people-focused and relationship-driven, • Energetic, proactive and entrepreneurial, • Comfortable creating social media content, • Excited about helping grow a boutique wellness brand Qualifications • Strong Analytical Skills to assess data, track performance metrics, and develop actionable insights., • Excellent Communication and interpersonal skills to effectively collaborate with teams and engage with clients., • Proficiency in Customer Service and Customer Experience to understand and respond to client needs and enhance their satisfaction., • Strong Project Management skills, including the ability to plan, organize, and coordinate multiple initiatives., • Proactive problem-solving abilities and the capacity to work efficiently in a dynamic environment., • Experience in the wellness industry or a related field is highly advantageous., • Bachelor’s degree in Business, Marketing, or a relevant discipline is preferred but not mandatory. What We Offer • Opportunity to grow with a fast-growing wellness business, • A collaborative and inspiring environment, • Ongoing learning within the wellness industry, • Competitive salary + performance incentives

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About The Job An exciting opportunity has arisen for a Director of Spa and Fitness to join Jumeirah Carlton Tower. The main duties and responsibilities of this role include: • Developing wellness programs and menus aligned with brand standards to support business strategy and elevate the Spa and Fitness product., • Driving key strategies within the SBU to meet targets and align with Jumeirah's overall goals., • Staying informed about competitors, market trends, and adapt strategies to meet evolving luxury segment needs., • Ensuring The Peak consistently meets its monthly targets for sales, membership renewals, and membership revenue., • Developing and executing marketing initiatives in collaboration with the Membership, Spa and Fitness Managers., • Identifying and pursuing key market segments for potential corporate clients in partnership with the Membership Manager, supporting them through rollout. About You The ideal candidate for this position will have the following experience and qualifications: • ITEC levels 1-5 in Beauty therapy (or equivalent) CIDESCO preferable, • Qualified in any alternative wellness practice, • Commercially (targets and results) focused, • Presentation Skills EXPERIENCE Essential At least 5 years of experience within the international luxury hospitality industry. Proven track record of successfully operating a top spa/wellness resort for a minimum of three years. Experience with integrated wellness approaches/working models. About The Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits Include • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program, • Wellness Benefits – Chiropodist, Flu Jabs, and more

Grace & Stella is a fast-growing beauty brand loved for its results-driven products, playful personality, and global community. As we scale across DTC, Amazon, retail and international markets, we’re entering an exciting new chapter, elevating our creative output while increasing performance across every touchpoint. We’re looking for a Head of Design to lead and evolve our creative execution. This is a high-impact leadership role at the heart of our brand and creative team, leading digital, retail and packaging, balancing brand storytelling with measurable performance impact. You’ll own and elevate all creative output across packaging, paid ads, DTC, Amazon, retail channels, email and social, ensuring we deliver best-in-class design while building scalable systems to support growth. This role is ideal for someone who thrives in a fast-paced DTC environment, understands performance marketing, and can lead a team to produce high-volume, high-quality creative without compromising brand integrity. What you’ll be responsible for Creative leadership: • Lead and mentor a growing in-house design team, • Ensure cohesive brand expression across paid, owned and retail touchpoints, • Partner closely with Brand and Commercial teams to align creative with business goals, • Establish and codify brand design systems and creative standards, ensuring there is a clear, shared definition of excellence that guides all internal and external creative output, • Define the design direction for the next chapter of Grace & Stella, ensuring the brand evolves while remaining commercially powerful Performance & paid creative: • Oversee development of static and motion creative across Meta, TikTok, Amazon and retail media channels, • Build systems for testing, iteration and optimisation DTC & Email: • Lead design direction for ongoing website optimisation, • Oversee landing page development and asset creation, • Oversee the design development of email and CRM assets, including newsletters and automated flows, ensuring alignment with the marketing calendar and consistency across the customer journey, • Push to continuously improve email design to balance brand storytelling with performance metrics (open rate, click-through, conversion) Amazon & retail: • Drive creative excellence across PDP listings and A/B testing, • Oversee asset development for retail partners and international launches, • Ensure consistency across global templates Packaging, giftsets & product launches: • Oversee ongoing packaging development and artwork production, • Partner with Brand on new product launches and 2026–27 innovation pipeline, • Oversee the packaging evolution project in partnership with an external agency, aligning internal brand and product stakeholders to deliver a retail-ready, future-proof system from concept through execution, • Partner with Creative Operations to manage external partners and agencies where required Skills & Experience: • Senior experience within design/creative roles, ideally within DTC beauty, wellness or consumer brands, • Proven experience leading in-house design across digital, motion and print, • Strong background in performance-led creative and DTC growth environments, • Experience overseeing packaging and physical brand touchpoints, • Solid knowledge of print production and packaging processes, • Deep understanding of paid social and performance-driven creative, • Strong grasp of motion storytelling and video-first platforms, • Excellent eye for typography, layout, and brand systems, • Commercially aware and data-informed

You will be going in to support a highly successful sales team and be pivotal to their efficiency and success.\n\nClient Details\n\nThey are a high end beauty brand and an absolute household name, They have fabulous offices, they are expanding still but still feel like a family. We have done lots of work with them and everyone loves working there!\n\nDescription\n\n· Maintain and update commercial trackers, forecasts, and performance reports.\n\n· Consolidate and analyse sales data from international distributors and retailers.\n\n· Coordinate new market launches including timelines, samples, and order tracking.\n\n· Act as the first point of contact for day-to-day distributor queries and follow-ups.\n\n· Liaise with internal departments (Marketing, Finance, Supply Chain) to align market plans.\n\n· Assist with market research, competitive tracking, and business opportunity analysis.\n\n· Provide administrative and organisational support to the EMEA Commercial Team, ensuring deadlines are met and activities run smoothly.\n\n· Manage CRM records to ensure all distributor and account data is accurate and up to date.\n\n· Support with the preparation and distribution of commercial documents, presentations, and contracts.\n\n· Assist with lead management and ensure all opportunities are tracked, followed up, and logged.\n\n· Represent the company at internal and external meetings, ensuring professionalism and brand integrity at all times.\n\n· Work collaboratively with colleagues, sharing knowledge, supporting others, and promoting a culture of mutual respect.\n\nProfile\n\n· Excellent organisation and time management skills; able to prioritise and meet deadlines.\n\n· Strong Excel and data-handling ability (comfortable with reporting and trackers).\n\n· Confident communicator - professional, clear, and approachable, both verbally and in writing.\n\n· Self-motivated, proactive, and a true team player with a positive, "can-do" attitude.\n\n· Flexible and adaptable, able to multitask and remain calm under pressure.\n\n· Dependable and professional with strong attention to detail, accuracy, and confidentiality.\n\n· Logical thinker with sound decision-making and problem-solving ability.\n\n· Collaborative and cooperative - builds strong relationships and shares knowledge across teams.\n\n· Customer-focused with enthusiasm to deliver excellent service and exceed expectations.\n\n· Dynamic and personable, with high professional standards and a polished, approachable manner.\n\n· Creative flair and openness to continuous learning and self-improvement.\n\n· Genuine interest in beauty, skincare, and wellness is a plus.\n\nJob Offer\n\n£34,000 - £40,000 (depending on the candidate)

We are looking for a (minimum level 3 or equivalent) qualified Spa Therapist to join our team to provide professional and engaging wellness therapies, massage and beauty treatments to our clients.

Our client provides the ultimate in luxury train journeys and were supporting them in finding a Seasonal Beauty Therapist to join their team on board. Wellness and well-being are at the heart of every journey, so were looking for a therapist who is not only highly skilled but genuinely passionate ab

Category Development Manager – Electrical Beauty & Skincare As part of a new expansion, Field Sales Solutions , in partnership with Procter & Gamble , is offering an exciting opportunity to join our award‑winning team as a Category Development Manager . We’re looking for a tenacious, detail‑driven individual to become a category expert in Electrical Beauty & Skincare. You’ll work closely with store colleagues to deliver exceptional in‑store execution, ensure product availability, improve stock accuracy, and make shopping easier for consumers. This role is key to driving category growth and expanding P&G’s product range. Location: WEMBLEY (HA0, HA4, HA8, HA9, N12, NW2, NW3, NW4, NW7, NW9, NW10, SW1V, SW6, SW7, TW3, TW7, TW14, UB1, UB3, UB4, UB6, W4, W5, W6, W10, W12, W13) What you’ll do • Execute EB & Skin field sales strategies tailored to customer needs, • Ensure product availability, accurate inventory, and compliant fixtures, • Build strong relationships with store managers and colleagues, • Use EPOS data to identify opportunities, resolve issues, and drive sales, • Conduct business reviews to grow category and range performance, • Deliver training to store teams on products, new launches, and initiatives, • Strong knowledge of grocery and high‑street retail sectors, • Detailed understanding of Electrical Beauty & Skincare categories, • Excellent communication, influencing, and negotiation skills, • Highly organised with strong attention to detail, • Commercial acumen and ability to interpret data into actionable insight, • Positive, flexible, and self‑motivated attitude, • IT literate and confident working independently and in a team, • £30,000 p/a + Up to 15% performance related bonus, • Company car & fuel card, • Best‑in‑class training through our in‑house academy, • Career development opportunities, • Incentive programmes Field Sales Solutions is proud to be an equal opportunities employer. Apply today and help us deliver exceptional results with Procter & Gamble. Live our company values: • Partnership - We are transparent, open, and work together with our clients and colleagues to achieve common goals., • Return - We drive and evaluate all activity by identifying and delivering a positive ROI., • Ownership - We understand our role and have a sense of purpose and accountability in everything we do., • Upstanding – We are honest, reliable, and ethical in all we do, showing professionalism and integrity always.

This fine Grade II* Edwardian building has beentransformed into a spectacular stage for dazzling celebrations; with fine dining, lively bars, thelatest in wellness and beauty therapies, the most luxurious suites and rooms, versatile ballroom andevent space.

POSITION: Beauty Therapist (Trainer). Based in central London and already operating across the UK & USA, FACEGYM is now expanding as a franchise into the UK and India, bringing its pioneering facial fitness concept to new markets worldwide and redefining the future of beauty and wellness.

Chef de Rang - Saison Restaurant. This fine Grade II* Edwardian building has beentransformed into a spectacular stage for dazzling celebrations; with fine dining, lively bars, thelatest in wellness and beauty therapies, the most luxurious suites and rooms, versatile ballroom andevent space. Within t

A leading beauty and wellness platform is hiring a Product Designer to join their team in London. Candidates should have 4-6 years in product design with exceptional visual and UI skills.