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We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfillment. Your role To deliver friendly, knowledgeable, and efficient customer service and product delivery to provide an epic experience for our customers. Company Perks 50% off stays at our accommodation 50% off all food 50% off all drinks Ski trips 2 Sailing trips per year Flying lessons Bespoke Training Program E-Learning Program Partnered with License Trade Charity up to £1000 cash rewards for finding new employees. Recognition schemes £100 for employee of the Month £250 for employee of the Quarter £2000 for employee of the Year Extensive Training and Development X2 Sailing trips per year. Equal tips for all staff (housekeeper, cleaner, chef, bartender) Wicked incentives run centrally (last prize was a £1000 for staff party) Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or Governing bodies in which to operate legally within you units country. Have a up to date/active bank account in your own name. Be able to converse in English. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Main responsibilities Providing a brilliant experience for our customers Deliver excellent customer service, always. Serve and present beverages, quickly and efficiently, meeting our standards and specs. Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times. Keep up to date with all new products, specials, promotions and events offered in the unit, so as to offer the customer a brilliant experience Contribute towards creating an epic party atmosphere during any time of the day. Make customers aware of offers on our great food and drink range. Check back regularly during food service to ensure customer satisfaction. Learn the skill sets of up-selling and practice them on every sale you make. Provide fast, friendly, and charismatic table service. Fulfil all reasonable requests from guests to ensure their comfort, satisfaction, and safety. Maintaining Controls and Standards Conduct daily standard audits at the beginning of shift, and continue throughout and reporting any issues to line manager. Always adhere to all company policies and procedures. Always adhere to local licencing laws regarding responsible and correct service of alcohol Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Assist in keeping the reception area clean and tidy, at all times. Conduct regular security checks throughout the day and report any security issues to line manager Provide reports, as required, for housekeepers and management. Always adhere to all company policies and procedures. Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Administer all reservations, cancellations, and no-shows, in line with company policy. Keep up to date with current promotions and bed pricing across the beds and bars group, to provide information to guests, on request, while maximising bed sales opportunities Contributing ideas to help develop an innovate business. Be involved and contribute at team meetings. Carry out instructions given by the management team and head office. Development Maintain personal knowledge by completing in-house training within the given timelines. Always engage with your line manager about your own personal and professional development and how Beds and Bars can assist.
The Bar and Restaurant Manager oversees the daily operations of a bar and restaurant, ensuring excellent customer service, effective staff management, and a high-quality dining experience. This role involves managing both the front-of-house and back-of-house operations, including staff supervision, inventory control, financial management, and adherence to health and safety regulations. - Recruit, train, and supervise staff members. - Schedule shifts and assign tasks to ensure optimal staff coverage. - Conduct regular performance reviews and provide feedback and training. - Address staff issues and conflicts promptly and professionally. - Ensure high standards of customer service and address customer complaints efficiently. - Monitor customer satisfaction through feedback and adjust operations accordingly. - Develop strategies to enhance customer experience and loyalty. - Oversee daily operations to ensure smooth and efficient service. - Manage opening and closing procedures. - Ensure the bar and restaurant are clean, well-maintained, and compliant with health and safety regulations. - Coordinate with kitchen staff to ensure timely and accurate order delivery. - Monitor and manage budgets, including labor costs, food costs, and beverage costs. - Conduct regular financial reporting and analysis. - Implement cost-saving measures without compromising quality. - Manage cash handling and reconcile daily sales. - Order and manage inventory, including food, beverages, and supplies. - Conduct regular inventory audits and manage stock levels. - Negotiate with suppliers for the best prices and quality. - Develop and implement marketing strategies to attract and retain customers. - Plan and execute promotional events and special offers. - Utilise social media and other platforms to promote the bar and restaurant. - Proven experience as a bar and restaurant manager or in a similar role. - Strong leadership and management skills. - Excellent interpersonal and communication skills. - Financial acumen and experience with budgeting and financial reporting. - Knowledge of food and beverage operations. - Familiarity with health and safety regulations. - Ability to work flexible hours, including nights, weekends, and holidays. - Proficiency in point-of-sale (POS) systems and other restaurant management software. - Fast-paced environment requiring multitasking and quick decision-making. - Physical demands include standing for long periods, lifting heavy items, and performing repetitive tasks. - Occasional stressful situations due to high customer volume or staff shortages. The Bar and Restaurant Manager plays a crucial role in ensuring the success of the establishment, requiring a blend of management expertise, customer service skills, and financial acumen. This position offers the opportunity to work in a dynamic and rewarding environment with potential for career growth.
One of our client is seeking an experienced Chef de Partie to join their culinary team and contribute to the success of our kitchen operations. As a Chef de Partie, you will play a crucial role in assisting the Sous Chef and Head Chef in preparing and cooking high-quality dishes while maintaining our standards of excellence. If you have a passion for culinary arts, strong leadership skills, and a dedication to delivering exceptional food experiences, we invite you to apply for this exciting opportunity. Responsibilities: - Assist the Sous Chef and Head Chef in preparing and cooking menu items according to established recipes and standards, ensuring consistency and quality in every dish. - Supervise and mentor junior kitchen staff, including Demi Chefs and Commis Chefs, providing guidance and support to help them develop their skills and capabilities. - Manage a specific section of the kitchen, such as the grill, sauté, or pastry station, overseeing food preparation, cooking, and plating to meet service requirements and guest expectations. - Monitor inventory levels and assist with ingredient procurement and stock rotation, communicating with the kitchen manager or purchasing department to ensure adequate supply levels and minimize waste. - Maintain cleanliness and organization in the kitchen, including equipment, work surfaces, and storage areas, following food safety and sanitation standards to ensure a hygienic and safe working environment. Requirements: - Proven experience as a Chef de Partie or similar role in a high-volume restaurant or hotel kitchen, with a strong background in culinary arts and food preparation. - Extensive knowledge of cooking techniques, kitchen operations, and menu planning, with the ability to work effectively in a fast-paced environment and deliver top-quality cuisine. - Leadership skills and the ability to motivate and inspire kitchen staff, fostering teamwork and collaboration to achieve common goals and objectives. - Excellent communication and organizational skills, with the ability to prioritize tasks, delegate responsibilities, and manage time effectively to meet deadlines and exceed expectations. - Flexibility to work evenings, weekends, and holidays as needed, to accommodate the needs of the business and ensure smooth kitchen operations during peak hours. Benefits: - Competitive salary commensurate with experience and skills. - UK visa sponsorship - Opportunities for career advancement and professional development within our culinary team. - Employee discounts on food and beverages. - A positive and collaborative work environment with opportunities for creativity and innovation. - Health and wellness benefits, including insurance coverage and access to employee assistance programs.
One of our client is We are currently seeking an experienced Barback to join their team and support the efficient operation of our bar. As a Barback, you will play a crucial role in assisting bartenders with various tasks, ensuring that our guests receive prompt and attentive service. If you have a strong work ethic, excellent organizational skills, and a passion for hospitality, we invite you to apply for this exciting opportunity. Responsibilities: - Assist bartenders in preparing and serving beverages, including gathering and setting up glassware, garnishes, and other bar supplies. - Maintain cleanliness and organization in the bar area, including cleaning surfaces, restocking supplies, and disposing of waste, to ensure a clean and sanitary working environment. - Retrieve and replenish beer, wine, and liquor bottles from storage areas as needed, ensuring that the bar remains fully stocked during service hours. - Monitor and replenish ice supply, ensuring that ice bins are filled and ice is readily available for drinks. - Assist in maintaining inventory levels and performing stock rotation, communicating with the bar manager or beverage manager to identify low stock items and place orders as needed. Requirements: - Previous experience as a Barback or similar role in a bar, nightclub, or restaurant environment is preferred. - Strong work ethic and reliability, with the ability to work efficiently in a fast-paced environment and follow instructions from bartenders and bar managers. - Excellent communication and teamwork skills, with the ability to collaborate effectively with bartenders and other bar staff to ensure smooth operations. - Physical stamina and the ability to lift heavy objects, stand for extended periods, and perform repetitive tasks as required in a bar environment. - Flexibility to work evenings, weekends, and holidays as needed, to accommodate the needs of the business and ensure adequate staffing coverage during peak hours. Benefits: - Competitive hourly wage commensurate with experience and skill - UK visa sponsorship - Opportunities for career advancement and professional development within the hospitality industry. - Employee discounts on food and beverages. - A positive and collaborative work environment with opportunities for growth and advancement. - Health and wellness benefits, including insurance coverage and access to employee assistance programs.
About OMA OMA is a restaurant located in the heart of London’s thriving Borough Market, inspired by the fishing villages and shores of the Greek isles and further Levant. It is the latest project by the dcco. collective [ SMOKESTAK, manteca ]. A site in the capital’s iconic market has been thoughtfully restored with natural and repurposed materials that echo the raw and wild landscapes of Greece. Central to the kitchen is a wood-burning hearth with all manner of grilled and skewered meats form our in-house butchery, alongside vegetables from flourish farm, youvetsi claypots, and a raw bar serving crudo, ceviche and tartar from day-boat catches in Cornwall. A 400-bin wine list with a dedicated wine team showcases unique selections from Greece and the wider Mediterranean and mainland Europe. Seating 80 inside with a further 50 on a fully enclosed terrace overlooking the market, this is a unique proposition within the area. OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of its operations. We are proud to be an independent business grounded in a purely hospitality background. We invite all to sit at the table with us. We promote a culture of learning and development. About the role We are on the lookout for an enthusiastic waiter/waitress to join our established team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. While experience in a similar environment is preferred, there is always opportunity for those who represent true hospitality. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself Responsibilities Routine maintenance of the floor area, hygiene maintenance and prepping for service. Interacting with and serving customers during service. Be an ambassador for our brand at all times, through exceptional hosting skills and service. Working with the manager to keep our service quality at it's best. Requirements Previous experience in a similar environment desirable but not essential. We offer - £200 a month employee of the month’ awards with bonuses. - £500 ‘refer a friend’ bonus. - 50% staff discount on food and beverage at all sites. - Cycle-to-work scheme - Cost price wine through our suppliers. - International trips for top performers. - In-house training dedicated to your personal development. - Trips to meet suppliers and producers. - Staff trip programme to meet farms, fish markets and vineyards. - We offer qualifications, including, WSET, health and safety, food training. - Company donations to charities our staff feel are close to home. - Whole team staff parties. - Wholesome staff meals, end of service drinks. - Pay increase every year of service for up to five years. - Access up to 50% of your pay early through wagestream. - 28 days holiday [including bank holidays] per year. - Pension provider | The Peoples Pension.
Role: F&B Operations Manager Location: SE London Salary: £45,000 circa Contract: Permanent Company Description: We are delighted to be representing a key hospitality client of ours who are seeking an F&B Operations Manager to join their four-star vibrant and busy hotel with a very strong clientele streaming from local events and weekend leisure activities where you will lead a large team in the F&B operations function. Role Overview: Reporting to the Hotel Operation Manager, as F&B Operations Manager you will be responsible for overall day-to-day key operations and management of food and beverage; as well as leading and motivating the successful operations team. Core Responsibilities: ● Developing, supporting and implementing a progressive F&B marketing strategy. ● Managing staffing levels with attention to budget and business requirements. ● Establishing and maintaining bar levels of stock and equipment. ● Establishing, monitoring and continuously Improving Standards of Service. ● Supervising, training, coaching and developing of the F&B Team. ● Ensuring achievement of budgeted profitability of all F&B operational departments by communicating effectively with team members in and outside of the department. ● Utilising food and beverage personnel between all outlets to minimise payroll expenditure and ensure flexibility of the team. ● Maximising the service opportunities for guests to ensure return visits. ● Preparing and managing departmental budgets. ● Developing and executing revenue strategies and sales initiatives, whilst continually developing your teams to do the same. ● Negotiating with suppliers on a group-wide basis to ensure maximum profitability throughout the group. ● Coordinating and controlling with initiative all issues relating to costs, expenses, wastage, breakages, security and stock control. ● Working with key stakeholders to drive improvements to the business. ● Effectively managing relationships with any agreed external contacts, professional advisors and official bodies. Requirements: It is essential to have experience gained from working 'hands-on' in a hotel, with key F&B experience at a senior and supervisory level. Excellent communication skills, excelling in "all things systems', as well as being very adaptable to the very robust to the changeable day in the world of hospitality is of course a must! - Please note that UK working experience exposure is essential. Extra Key Information: The property has recently had their bar and restaurant completely refurbished, which is already proving a very popular and enticing part of the hotel, so it's certainly a great time to come on board! In return you will be part of a well-established hotel group with room to progress and be entitled to a fantastic company package. Please contact Louise at Momentum Hospitality Recruitment for more information on the role.
Pasta Remoli, a renowned and fast-growing restaurant chain, is looking for a Restaurant General Manager. We are seeking an exceptional and dedicated Restaurant General Manager to lead our team and ensure the success of this venue. Position: Restaurant General Manager Location: Ealing Broadway Type: Full-time Responsibilities: Leadership and Team Management: Lead, motivate, and inspire a diverse team of restaurant staff, including servers, chefs, hosts, and support staff, fostering a positive and efficient work environment. Operational Excellence: Oversee all aspects of restaurant operations, ensuring seamless front-of-house and back-of-house coordination to deliver outstanding customer service. Financial Management: Monitor and manage the branch's financial performance, including revenue, costs, and expenses, to achieve budgetary goals and maintain profitability. Guest Experience: Uphold the highest standards of customer satisfaction by ensuring the consistent delivery of exceptional dining experiences. Quality Control: Maintain food quality, presentation, and service standards in line with the company's guidelines and policies. Inventory and Supply Management: Oversee inventory levels, conduct regular stock checks, and manage relationships with suppliers to maintain adequate stock levels and control costs. Staff Training and Development: Implement training programs for staff to enhance their skills, product knowledge, and service excellence. Health and Safety Compliance: Ensure adherence to health, safety, and sanitation regulations, providing a safe environment for both staff and guests. Marketing and Promotions: Collaborate with the marketing team to implement promotional strategies that drive foot traffic and increase brand visibility. Reporting: Prepare regular reports for the senior management team, highlighting key performance indicators and outlining strategies for improvement. Qualifications: Proven experience as a Restaurant General Manager or in a similar leadership role within the hospitality industry. Exceptional leadership skills with a track record of building and motivating high-performing teams. Strong business acumen and financial management abilities. Excellent communication and interpersonal skills. Knowledge of local health and safety regulations. Passion for delivering outstanding guest experiences. Flexibility to work in a dynamic and fast-paced environment. Food and beverage industry certifications are a plus. Join our team and be part of a company that values innovation, teamwork, and exceptional service. We offer a competitive salary as well as opportunities for career growth within our expanding restaurant chain.
Charisma, flair and excellent cocktail experience. These are the ingredients that make the perfect Ivy Bartender. Our cocktail menu is a twist on the classics. As Head Bartender, you’ll need to know your negronis from your martinis to provide the first-class service our guests expect. You’ll also need good wine knowledge, but our in-house monthly beverage training will make sure you’re always up to speed. In return, you’ll receive an industry-leading pay package and the full support of your Head Bartender and Bar Manager, who are there to care for your welfare and development. Plus, you’ll also have incredible opportunity for career progression, the training to make sure you succeed, and access to an impressive array of benefits. Our Head Bartender will enjoy these benefits: o Free food and drinks when working from our restaurant menus o Discounts for all employees and up to three friends when dining in a hand-picked selection of our restaurants o Book your birthday off – guaranteed o An additional day’s holiday every year for the first five years o We reward Refer a Friend – if you successfully refer someone you can earn a reward of up to two thousand pounds o Regular social activities organised through our social committee o On every anniversary we celebrate by giving you a gift o Extra discounts for all our team on gym memberships, Shopping, Mobile phones, travel and much more…
Charisma, flair and excellent cocktail experience. These are the ingredients that make the perfect Ivy Bartender. Our cocktail menu is a twist on the classics. As Head Bartender, you’ll need to know your negronis from your martinis to provide the first-class service our guests expect. You’ll also need good wine knowledge, but our in-house monthly beverage training will make sure you’re always up to speed. In return, you’ll receive an industry-leading pay package and the full support of your Head Bartender and Bar Manager, who are there to care for your welfare and development. Plus, you’ll also have incredible opportunity for career progression, the training to make sure you succeed, and access to an impressive array of benefits. Our Head Bartender will enjoy these benefits: o Free food and drinks when working from our restaurant menus o Discounts for all employees and up to three friends when dining in a hand-picked selection of our restaurants o Book your birthday off – guaranteed o An additional day’s holiday every year for the first five years o We reward Refer a Friend – if you successfully refer someone you can earn a reward of up to two thousand pounds o Regular social activities organised through our social committee o On every anniversary we celebrate by giving you a gift o Extra discounts for all our team on gym memberships, Shopping, Mobile phones, travel and much more…
Bartender Job Requirements and Responsibilities: Provides a pleasant drinking experience to customers. Serves drinks while maintaining a clean and sanitary bar area. Attends to the detail and presentation of each order. Prepares and maintains ingredients by following recipes. Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items. Coordinates daily supply inventory for bar and submits orders to supervisor; assists with receipt of deliveries. Contributes to daily, holiday, and theme drink menus in collaboration with supervisor. Ensures smooth operation of bar services during absence of supervisor. Completes cleaning according to daily and weekly. Assists with orienting new employees to their work area. Listens to customer complaints and suggestions and resolves complaints. Instructs personnel in use of new equipment and cleaning methods and provides efficient and effective methods of maintaining work area. Bartender Qualifications/Skills: Demonstrated knowledge of and skill in ability to safely and effectively operate standard beverage service equipment Adaptability Decision-making Customer service Oral communication Planning, problem solving, and teamwork Self-motivated High energy Level Multi-tasking Minimum two (2) years of bar or restaurant experience to include drink preparation
Luciano by Gino D'Acampo restaurant at Me London Hotel is on the lookout for a dedicated superstar waiter/waitress willing to grow into our family. Delivering a very high standard of guest service every day Learning and applying food and beverage knowledge to your guests Fulfilling your part in a very close team Adopting a never-say-no mentality to guest requests Completing a rigorous training and development program Achieving high scores in all audits, such as Mystery Diner Having the passion and drive to grow in your career in hospitality Exceeding your guests expectations each and every time they visit us Working alongside other departments to support the General Manager Adhering to all health and food safety company policies Beating the targets are set out for you and your team What we will deliver for you: Very competitive rates of pay and generous performance bonuses Stylish uniform or an allowance Career progression and development A committed Restaurant Support team is behind you to deliver success Opportunity to travel Documented evidence of eligibility will be required from you as part of the recruitment process and you must be eligible to live and work in the UK. (Asylum & Immigration Act, 1996). If you have the passion and drive to be the best and would like to be part of our growing team, please send us your CV and apply Now! (336-337 Strand, London WC2R 1HA; look for Radio roof top bar at London Meliá Me , we are next door.)
The Role Assistant Bar Managers are an integral part of our bar team! Creating a great atmosphere for your team and our guests will come easily to you. With a passion for mixology and a love for hospitality, you will drive sales and push for the best service possible. Learning from our Senior Managers on site will help you to create the perfect career path for you! EPIC Perks Generous salary package including an annual bonus and a full time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends Glow benefits scheme Cycle to work scheme Access to Wagestream for better money management We are members of the award winning Hospitality Action service and the Otolo mentoring scheme Group wide Learning and Development opportunities About Us We believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of our Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do ? Looking to work as part of a team ? Looking to persue a career ? If the answer is yes, then we have the job for you! About You 1 Years' experience in a similar role minimum Strong knowledge of alcoholic beverages and regulations Great staff management and motivation Good knowledge of stock management Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC)
Retail Sales Manager for Innovative Beverage Brand Role Overview: You'll drive our expansion by forging relationships with retailers across the UK. You will be responsible for establishing and nurturing relationships with retailers, negotiating contracts, and ensuring our products are positioned for success in stores. This role is ideal for someone with a go-getter attitude, a love for the startup environment, and a track record of achieving sales targets. Responsibilities Introduce our brand and product into retail chain stores and beyond. Negotiate contracts and agreements with retailers to secure shelf space and optimal placement. Building and maintaining strong relationships with all stakeholders in the distribution chain to ensure smooth operations and mutual benefit. Reach sales targets. Set clear goals, track progress, and adjust as needed to succeed. Monitor sales data and inventory levels at retail and warehouse locations, adjusting strategies as needed to improve performance. Work closely with the marketing team to develop retail marketing materials and promotions that align with each retailer's requirements and opportunities. Qualifications Proven sales management experience within UK Grocery & Wholesale RTMs, as well as B2B growth. Track record with startups or new product launches. Strong negotiation skills and retailer relationship management. Experience with the beverage brands is a bonus, but not a must. A self-starter with a strong entrepreneurial spirit and the ability to work independently as well as part of a team. We Offer: A competitive salary with performance-based bonuses. Opportunities for professional growth and development within a fast-growing company. A dynamic and supportive team environment.
RESTAURANT MANAGER - HOPPERS ST CHRISTOPHERS PLACE Salary - Up to £42,000 pa Schedule - Full Time Experience - previous experience in a quality restaurant Hoppers in Marylebone are seeking a Restaurant Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Restaurant Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Located in St Christophers Place off Oxford St, the restaurant accommodates 85 guests across two floors with an additional 16 seats available on an outside terrace. The menu is inspired by the roadside shacks of Sri Lanka and Tamil Nadu served in a vibrant dining room, Hoppers is a fun and lively workplace to join. Our people are a big part of what we do, helping to translate the cuisine and always going above and beyond to make sure our guests have a fantastic experience. It’s what makes us different. Being part of the Hoppers family requires commitment, charm, confidence and an eagerness to learn. The Position As Restaurant Manager, you will be a hands-on, proactive and enthusiastic leader, injecting your personality into your work and inspiring the team to deliver a warm and memorable guest experience. You will continually commit to the highest standards of service and operations, and working closely with the senior management team, you will be responsible for the overall performance of the front of house team, managing financials, recruitment and team development, stock management and health and safety. We are looking for a Restaurant Manager that has: The ability to inspire, motivate, lead and develop teams; A Warm, personable and professional nature; Creative with excellent attention to detail; Passion for and knowledge of food and beverage, and the London restaurant scene; Working knowledge of food hygiene and health and safety requirements; Ability to manage staff costs and review rotas accordingly.
About Us: Our cafes were born from the love of everything Italian. We love the food, the culture, the people, and the history of Italy. We are located in the heart of London and are known for our artisanal coffee blends, our pastries, sandwiches and salads made freshly on site, and much more. But we’re not just about the coffee and food. We also aim to create a warm and inviting atmosphere where people can relax and enjoy each other’s company, and our cafes are a favourite gathering spot for locals and visitors alike. Job Description: We are seeking a passionate and experienced barista to join our team at ARRO Coffee. As a key member of our team, you will be responsible for delivering exceptional customer service and crafting delicious coffee beverages for our beloved customers. If you have a love for coffee and enjoy creating memorable experiences, we'd love to hear from you! Responsibilities: - Lead motivate and inspire the team, ensuring each shift runs smoothly. - Take orders for food and drinks, handle cash transactions and operate POS systems to process payments accurately. - Prepare and serve a variety of coffee and espresso-based drinks according to ARRO's recipes and standards. - Serve food items such as pastries, sandwiches and salads. - Provide friendly and attentive customer service, greeting customers warmly, taking orders accurately, and addressing any questions or concerns. - Maintain cleanliness and organization in the cafe, including cleaning equipment, cups, cutlery, trays, sanitizing work surfaces, and restocking supplies as needed. - Uphold food safety and hygiene standards in the handling and preparation of food items. - Collaborate with team members to ensure smooth operations and a positive work environment. Requirements: - Previous experience as a barista or in a similar customer service role preferred. - Previous experience as a Shift Manager or similar management role preferred. - Knowledge of coffee preparation techniques and espresso equipment. - Excellent communication and interpersonal skills. - Positive and proactive attitude. - Ability to work in a fast-paced environment and multitask effectively. - Attention to detail and a commitment to quality and cleanliness. - Availability to work flexible hours, including mornings, evenings, weekends, and holidays. Benefits : - Competitive hourly wage - Free food and drinks while at work - 50% off food and drinks made in store and 30% off on everything else - Recommend A Friend Scheme, giving you the chance to earn up to £250 - Enrolment on Store Bonus Scheme* - Opportunities for advancement and professional development - Fun and supportive work environment
Upstairs at The Department Store is truly one of London's hidden gems. A cool rooftop members club in the heart of Brixton; with a bar & restaurant, roof terrace, 2 private dining rooms and 2 events spaces in an architecturally stunning building - a truly unique venue to work at. We are looking for a full time bar supervisor to join our team. What's in it for you?: - £12 p/h plus service charge (£2-£4 p/h depending on number of hours worked etc) - Free staff meals at lunch and dinner - Minimum 2 days off per week - Cycle to work scheme - Working with nice customers - as it's a members bar, customers are well behaved and treat you with respect - Training & development to help you to advance your career - Opportunities to progress - we like to promote from within Our ideal candidate is somebody who: - Has experience in a bar that offers quality cocktails - Has experience in a fast paced environment - Is well presented, with a positive attitude & high standards - Cares about giving the customer a great experience - Is a team player and shows respect to all members of staff - Has a passion for beverage, food and hospitality, along with the eagerness to continually learn We look forward to meeting you!
Upstairs at The Department Store is truly one of London's hidden gems. A cool rooftop members club in the heart of Brixton; with a bar & restaurant, roof terrace, 2 private dining rooms and 2 events spaces in an architecturally stunning building - a truly unique venue to work at. We are looking for a full time bar supervisor to join our team. What's in it for you?: - £14 p/h plus service charge (£2-£5 p/h depending on number of hours worked etc) - Free staff meals at lunch and dinner - Minimum 2 days off per week - Cycle to work scheme - Working with nice customers - as it's a members bar, customers are well behaved and treat you with respect - Training & development to help you to advance your career - Opportunities to progress - we like to promote from within Our ideal candidate is somebody who: - Has experience in a bar that offers quality cocktails - Has experience in a fast paced environment - Is well presented, with a positive attitude & high standards - Cares about giving the customer a great experience - Is a team player and shows respect to all members of staff - Has a passion for beverage, food and hospitality, along with the eagerness to continually learn We look forward to meeting you!
About OMA Opening in Spring 2024, OMA will be a restaurant located in the heart of London’s thriving Borough Market, inspired by the fishing villages and shores of the Greek isles and further Levant. It is the latest project by the dcco. collective [ SMOKESTAK, manteca ]. A site in the capital’s iconic market has been thoughtfully restored with natural and repurposed materials that echo the raw and wild landscapes of Greece. Central to the kitchen is a wood-burning hearth with all manner of grilled and skewered meats form our in-house butchery, alongside vegetables from flourish farm, youvetsi claypots, and a raw bar serving crudo, ceviche and tartar from day-boat catches in Cornwall. A 400-bin wine list with a dedicated wine team showcases unique selections from Greece and the wider Mediterranean and mainland Europe. Seating 80 inside with a further 50 on a fully enclosed terrace overlooking the market, this is a unique proposition within the area. OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of its operations. We are proud to be an independent business grounded in a purely hospitality background. We invite all to sit at the table with us. We promote a culture of learning and development. About the role We are on the lookout for an enthusiastic barista to join our established team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. While experience in a similar environment is preferred, there is always opportunity for those who represent true hospitality. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself Responsibilities Routine maintenance of the bar area and coffee machine, including stock take, hygiene maintenance and prepping for service. Interacting with and serving customers during service. Be an ambassador for our brand at all times, through exceptional hosting skills and service. Working with the bar manager to keep out coffee quality competitive. Requirements Previous experience in a similar environment desirable but not essential. We offer - £200 a month employee of the month’ awards with bonuses. - £500 ‘refer a friend’ bonus. - 50% staff discount on food and beverage at all sites. - Cycle-to-work scheme - Cost price wine through our suppliers. - International trips for top performers. - In-house training dedicated to your personal development. - Trips to meet suppliers and producers. - Staff trip programme to meet farms, fish markets and vineyards. - We offer qualifications, including, WSET, health and safety, food training. - Company donations to charities our staff feel are close to home. - Whole team staff parties. - Wholesome staff meals, end of service drinks. - Pay increase every year of service for up to five years. - Access up to 50% of your pay early through wagestream. - 28 days holiday [including bank holidays] per year. - Pension provider | The Peoples Pension.
Charisma, flair and excellent cocktail experience. These are the ingredients that make the perfect Ivy Asia Bartender. As Bartender, you’ll need to know your negronis from your martinis to provide the first-class service our guests expect. You’ll also need good wine knowledge, but our in-house weekly beverage training will make sure you’re always up to speed. In return, you’ll receive an industry-leading pay package and the full support of your Head Bartender and Bar Manager, who are there to care for your welfare and development. Plus, you’ll also have incredible opportunity for career progression, the training to make sure you succeed, and access to an impressive array of benefits. Our Bartenders will enjoy these benefits: o Free food and drinks when working from our restaurant menus o Discounts for all employees and up to three friends when dining in a hand-picked selection of our restaurants o Book your birthday off – guaranteed o An additional day’s holiday every year for the first five years o We reward Refer a Friend – if you successfully refer someone you can earn a reward of up to two thousand pounds o Regular social activities organised through our social committee o On every anniversary we celebrate by giving you a gift o Extra discounts for all our team on gym memberships, Shopping, Mobile phones, travel and much more… With a rich history and an enviable reputation, The Ivy Collection is a market leader in prestige restaurants. We have exciting future ahead of us as we continue to open our iconic restaurants across the UK and Ireland. We want you to share in that. We’re committed to the wellbeing of our entire team and offer structured employment paths and training at every level to ensure your confidence, and your career, grows with the collection every step of the way.
Full job description Front of House Waiter/Waitress Restaurant Overview: At Terra Moderna, we believe that delicious food and freshly made pasta is not just something to eat, but a way of life. We are excited to share our passion for food with you and look forward to welcoming you, a passionate, warm, and engaging Waiter/Waitress to our restaurant very soon. We are a proud and ambitious Group, planning to take the best Restaurant Manager along on this ride with us. Like we handcraft our awe-inspiring food and pasta, we want to handpick the absolute best staff. We are looking for passion, inspiration, and the personification of a hospitality industry gem. Living and breathing good food, good wine, and even better speciality-coffee. In return, we offer you a generous guaranteed salary, boosted earnings with substantial tronc, profit share of the restaurant and exponential career development opportunities. The Waiter/Waitress role is critical within Allegra Group, Culinary Grace and most importantly, Terra Moderna – a brand-new Modern Italian restaurant in Belsize Park, London. We take pride in our commitment to using the freshest, locally sourced ingredients to create dishes that are vibrant, authentic, and bursting with flavour. At Terra Moderna, we provide our guests with a warm and welcoming atmosphere, the perfect retreat for all occasions. You will be empathetic and accountable, maintaining high standards will be your second nature. You will naturally have great energy, leading a strong team, motivating them to deliver warm and memorable experiences. You will work closely with the wider, inspired team to build a business to be proud of, driving the restaurant strategy forward and smashing targets. Job Description: England’s Grace is seeking an experienced, friendly, and professional waiter/waitress to join our front of house team. As a Terra Moderna waiter/waitress, you will be responsible for providing excellent customer service by greeting guests, taking orders, serving food and beverages, and ensuring our guests have a memorable dining experience. Your responsibilities will include: - Warmly welcoming guests and providing menus and assistance with seating - Taking food and drink orders accurately and efficiently - Serving dishes and drinks in a timely manner, ensuring orders are complete and correct - Answering questions about menu items, providing recommendations, and explaining preparation methods - Processing guest payments following established procedures - Maintaining a professional appearance and demeanour on the floor - Promptly addressing any issues or complaints that may arise The ideal candidate will have: - Previous waitressing experience in a fast-paced restaurant - Knowledge of food and wine pairings and preparation methods - Excellent communication and customer service skills - Attention to detail and ability to multi-task - Teamwork and time management abilities - Passion for food and eagerness to learn This is a great opportunity to play an integral role in providing excellent dining experiences. No prior experience in Antipodean cuisine is required, but an enthusiasm to learn is a must. Our waitstaff will receive on-the-job training on our menu, recipes, and service procedures. We offer competitive wages and benefits in a lively work environment. Please submit a CV to be considered for this position. Benefits · Free meal and coffee on shift · Discount across our venues · Incentive and reward schemes Location: 2b England's Ln, Belsize Park, London NW3 4TG Job Types: Full-time, Part-time, Permanent Pay: £12.50-£14.00 per hour Benefits: Discounted or free food Schedule: 8 hour shift Weekend availability Experience: Hospitality: 2 years (required) Bartending: 2 years (preferred)
- Overview: - We are seeking a highly motivated and experienced Restaurant General Manager to oversee the operations of our tropical themed restaurant located in Lewisham. As the Restaurant General Manager, you will be responsible for ensuring the smooth functioning of all aspects of the restaurant, including customer service, staff management, financial performance, and overall guest satisfaction. Responsibilities: - 1. Operational Management: - - Oversee day-to-day operations, ensuring efficient and effective service delivery. - - Maintain high standards of food quality, presentation, and cleanliness. - - Monitor inventory levels and ensure proper stock management. - - Implement and enforce health and safety regulations. 2. Staff Management: - - Recruit, train, and supervise restaurant staff, ensuring they deliver exceptional customer service. - - Schedule and manage staff shifts to ensure adequate coverage. - - Provide ongoing coaching and performance feedback to enhance team performance. - - Foster a positive work environment that promotes teamwork and employee growth. 3. C B Customer Service: - - Ensure guests receive outstanding service and resolve any customer complaints or issues. - - Monitor customer feedback and implement improvements to enhance the dining experience. - - Maintain a welcoming and friendly atmosphere for all guests. 4. Financial Performance: - - Monitor and control restaurant expenses to meet budgetary guidelines. - - Analyse financial reports and implement strategies to maximise profitability. - - Conduct regular inventory audits and manage cost control measures. - - Collaborate with the management team to develop sales and marketing initiatives. - Requirements: - - Proven experience as a Restaurant General Manager or in a similar role. - - Strong leadership and management skills, with the ability to motivate and inspire a team. - - Excellent communication and interpersonal skills. - - In-depth knowledge of restaurant operations, including food and beverage service. - - Ability to handle high-pressure situations and make sound decisions. - - Familiarity with financial management and budgeting. - - Knowledge of health and safety regulations. - - Flexibility to work evenings, weekends, and holidays as required. - - We offer a competitive salary of £38,000 per year, along with opportunities for growth and development within our organisation. - If you are a dedicated and passionate individual with a strong background in restaurant management, we invite you to apply for the position of Restaurant General Manager at our restaurant in Lewisham.
We are looking for enthusiastic Kitchen member who can assist with orders ranging from smoothie bowls, pancakes, to our signature steel cut oats for our customers to enjoy at OATIS Queensway! Our team members are essential to the smooth running of the shift and take ownership to guarantee the success of our stores alongside with your Kitchen leader and Site manager, being the eyes and ears for the back of house operations. You will also gain relevant skills and knowledge that can lead to leadership opportunities. This is a great opportunity for anyone who wants to be part of an exciting new concept with lots of opportunity to grow! Responsibilities: Previous experience in a brunch style or food service kitchen within a high-end food & beverage environment; which includes working within a kitchen team. You’ll work as a key dynamic of the brunch kitchen team. Your role will require you to independently to run the service of food in the café. You are accountable for the quality of food served in the café so work to high standards and follow dish specifications precisely. Preparing ingredients, cooking, warming, plating, and finishing dishes for service. Knowledgeable and passionate you’ll promote our menu and food quality. Previous experience in a baking environment will be a plus as we are starting to develop in house baked products! You diligently maintain Food Hygiene standards, Health & Safety standards, and ensure proper food safety standards in the kitchen by implementing and following our policies and procedures, labelling, rotation, and cleaning routines, amongst others. You ensure that you keep refrigeration and freezers organised, ensure all food and other items are stored properly, and regularly deep clean equipment.
About us Join our exciting new venture in Chelsea - a unique and intimate 8-seater Sushi Bar. We're dedicated to offering an authentic sushi experience, complemented by a selection of fine sake and whiskey. We Are Looking For We're seeking enthusiastic individuals with a passion for sushi and Japanese culture to join our front of house team. The ideal candidates will have experience in high-end dining settings and an appreciation for the intricacies of sushi and Japanese beverages. Responsibilities: Leadership & Team Management: Direct and oversee all restaurant operations, ensuring the team delivers exceptional service. Foster a collaborative environment and provide training and development opportunities. Customer Service Excellence: Ensure customer satisfaction by maintaining high standards of service and addressing any issues promptly and professionally. Operational Management: Responsible for scheduling, inventory control, ordering supplies, and ensuring compliance with health and safety regulations. Financial Management: Manage the budget, control costs, and drive revenue and profitability. Quality Control: Uphold the quality and standards of our food and service, including regular menu reviews and adjustments in collaboration with the chef. - Provide excellent customer service and ensure guest satisfaction - Take orders and serve drinks to customers in a timely manner - Prepare and serve a variety of alcoholic and non-alcoholic beverages - Maintain cleanliness and organization - Monitor and manage inventory levels of beverages and supplies - Adhere to all food safety and sanitation guidelines - Collaborate with kitchen staff to ensure smooth operation Skills: - Strong interpersonal and communication skills to interact with guests - Basic math skills for calculating bills - Upselling skills to promote specials, cocktails, or premium drinks - Time management skills to prioritize tasks and handle multiple orders simultaneously - Culinary knowledge to recommend food pairings or suggest menu items - Hospitality mindset to create a welcoming atmosphere for guests - Knowledge of food safety regulations and practices - Ability to work in a fast-paced environment while maintaining attention to detail Requirements: - Japanese Language Speaking preferrable -Knowledge of sushi, sake, and whiskey is highly valued. -Experience in a high-end dining environment is preferred. - Previous experience in a bar or restaurant setting - Ability to stand for long periods of time - Flexibility to work evenings, weekends, and holidays as needed Join our team who are passionate about providing exceptional service in a vibrant atmosphere. We offer competitive pay rates, opportunities for career growth, and a supportive work environment. If you have the skills and enthusiasm for creating memorable experiences for our guests, we want to hear from you! Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on business needs.