Warrington
Role: This is an exciting opportunity to step into a key role within their payroll function at a time of growth and change. They are looking for someone who can take ownership, bring structure, and become a trusted figure across the team, our clients, and our global partners. Following a recent leadership change, this role is critical in ensuring continuity, stability and confidence in payroll delivery. You will lead from the front, combining hands-on UK payroll delivery with oversight of international payroll through in-country teams (ICTs) and partners. Key Duties/Responsibilities: Payroll Delivery (UK & Internal) • Process, review and check UK payrolls, • Own end-to-end payroll for the companies employees, • Ensure accuracy, compliance and timely delivery, • Resolve queries, discrepancies and escalations, • Support complex or higher-risk payroll scenarios, • Maintain up-to-date knowledge of UK payroll legislation and ensure compliance across all payroll activity, • Proactively keep informed of changes (e.g. National Minimum Wage, Apprenticeship Levy and wider statutory requirements) and ensure these are correctly applied International Payroll Coordination • Act as the central point of coordination across countries, • Build strong, credible relationships with in-country providers, • Hold partners accountable for timelines, quality and responsiveness, • Manage escalations and drive resolution, • Maintain visibility across multiple jurisdictions and payroll cycles, • Ensure a consistent client experience globally Team Leadership & Development • Provide clear, confident day-to-day leadership, • Act as a trusted escalation point for the team, • Coach and develop team members to improve capability and confidence, • Identify skills gaps and actively support upskilling, • Create a culture of ownership, accountability and continuous improvement, • Bring structure and direction to the function Client & Commercial Support • Join client calls, onboarding and solution discussions, • Provide practical payroll input into proposals, • Support global expansion conversations where payroll is a factor, • Help identify opportunities to strengthen or expand services Supplier & ICT Management • Manage relationships with ICTs and payroll providers, • Drive accountability across external partners, • Challenge where needed and escalate appropriately, • Ensure clear, consistent communication across all stakeholders, • Support onboarding of new countries and provider Service Quality & Improvement • We’re always looking to get better, this role plays a big part in that., • Reduce payroll errors, complaints and rework, • Support root cause analysis and fix issues properly, • Identify practical improvements to processes and controls, • Help strengthen consistency and reliability across payroll delivery Experience Required • Strong UK payroll experience with hands-on delivery, • Strong, up-to-date knowledge of UK payroll legislation, with a proactive approach to staying current, • Exposure to international payroll (even if not processing it directly), • Experience working with or managing third-party providers, • Confidence holding people to account, internally and externally, • Strong communication skills and client confidence, • A genuine interest in how global payroll works It would be great if you also have: • Experience in an outsourced or bureau environment, • Experience developing or upskilling team members, • Exposure to EOR or global workforce models, • Familiarity with systems such as Staffology, Payzar, Freshdesk, Freshsales or Asana If this role is of interest please either send your CV to or give me a call on 07984 199519