Trabajos business systems manager en Reino Unido

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, Kitchen and bar teams, mentoring, motivating and inspiring them to deliver the best Caffe Concerto guest experience possible. In return, our assistant managers will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: -50% staff discounts in all our venues even on your days off -Extra service charge -Flexible weekly time table. -Annual holidays of 4 weeks. -Learning and development opportunities. -Free meals during working hours. Requirements: -Positive attitude and experience is required. -Must have the stamina to work full time be flexible and do long shifts. -Be able to reach, bend, stoop and frequently lift up to 50 pounds. -Possess excellent basic math skills and have the ability to operate a cash register or POS system.

Job Ref: COL1256 Branch: Dulwich Clock Café Location: Dulwich Clock Café, London (South East) Salary/Benefits: £40,000 Per Annum Contract type: Permanent Hours: Full Time Hours per week: 48 Posted date: 20/08/2026 Closing date: 20/09/2026 General Manager - Lead, drive & inspire remarkable, passionate teams, creating exceptional cafe experiences - No late nights! Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality. We're on the lookout for a dynamic and passionate General Manager to take the lead, inject personality into the café, build a high-energy team, and deliver an unforgettable customer experience. If you're a natural leader with a zest for hospitality, this is your chance to make your mark in a fast-paced, people-first environment. What You'll Be Doing: • Leading from the front – setting the tone for a vibrant and welcoming café atmosphere., • Bringing energy – managing operations efficiently and proactively., • Building & mentoring your team – developing skills, training baristas, and ensuring a seamless customer experience., • Making coffee with heart – our single-origin coffee is at the core of what we do., • Managing daily operations – overseeing stock, deliveries, and accounting with precision (experience with Fourth systems is a plus!)., • Ensuring excellence in hygiene & safety – familiarity with Food Alerts - Alert 65 programme desirable., • Collaborating with the Head Chef – to drive the café's success. What We're Looking For: • A charismatic and hands-on leader – with previous café or hospitality management experience., • A customer-obsessed leader – who thrives in a fast-paced, high-volume, • A hands-on team player – leading by example and always up for a challenge., • A problem-solver who brings fresh ideas and takes ownership of their café., • A flexible & adaptable mindset – weekends and bank holidays are our busiest times but no evenings... ever!, • Ideally a barista-trained professional with a passion for exceptional coffee (bonus if you know La Marzocco inside out!). Why Join Colicci? • Competitive salary plus performance bonus - proud to be a Living Wage employer, • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* Ready to Lead Something Special? We'd love to hear from you.

Our story Back in 2019 in Paris, two friends, Charles and Victor, opened a brasserie together - the kind of place Parisians disappear into for a 3-hour lunch. They called it La Nouvelle Garde: a promise to eat and drink the French way, done properly, 100% homemade, cooked from scratch from the highest quality seasonal ingredients. They served classic French dishes prepared with care, generosity and excellence in beautiful, relaxed spaces full of energy. Guests loved it! So they opened another one, and then another one. And 9 brasseries later, it was finally time to bring it to London. In July 2026, in Sloane Square, Brasserie Olivia was born. This is just the beginning of our London story, and we'd love you to help write the next chapter. The role As we prepare for our second London opening in Spring 2027, we're looking for an experienced General Manager to join the team. As General Manager, you'll take full ownership of the restaurant operation, leading the team while working closely with your Heads of Department. You'll be responsible for the commercial performance of the restaurant, from driving sales and growing the business to managing costs and delivering a healthy P&L. You'll have the autonomy to run the restaurant, build a high-performing team and create the structure needed to deliver exceptional standards as we continue to grow in the UK. You'll also be a key link between our London operation and the wider Nouvelle Garde team in France, representing the business and building strong relationships with our partners and suppliers in the UK. What success looks like • You'll build a strong leadership team, setting clear expectations, leading by example, and developing your Heads of Department to take ownership of their areas., • You'll take full ownership of the restaurant's P&L, understanding what drives performance and making commercially smart decisions that grow sales and protect profitability., • You'll actively identify opportunities to grow the business and establish the restaurant within the London market., • You'll deliver an exceptional guest experience, ensuring consistently strong service while using guest feedback and reviews to continuously improve., • You'll ensure the restaurant operates safely and compliantly, maintaining excellent standards across food safety, health & safety, licensing and all relevant UK requirements., • You'll create a culture of high standards, accountability and great communication, leading from the front., • You'll help build the systems, rituals and ways of working we need as a growing business, bringing ideas and turning them into practical solutions., • You'll build strong relationships with the Nouvelle Garde team in France, as well as our UK suppliers and partners. What you'll bring • You're an experienced General Manager with a minimum of 5 years running high-volume restaurants in London., • You're an experienced leader who knows how to build strong management teams, set clear expectations, give feedback and develop people., • You have full P&L experience and a strong commercial mindset, with a clear understanding of how to drive sales, manage costs and build a profitable restaurant., • You have an excellent understanding of UK restaurant operations, including food safety, health & safety, licensing and compliance. You are a personal alcohol licence holder., • You understand what exceptional hospitality looks like and know how to translate high standards into a consistently great guest experience., • You're confident, organised and comfortable working autonomously, making decisions and taking responsibility in a complex, fast-moving operation., • You have a builder mindset: you're curious, proactive and excited by the challenge of joining a growing business where not everything has been built yet., • Experience with new restaurant openings or growing hospitality businesses would be a plus. What we offer • Annual salary from £70,000 (including Tronc), • 48-hour contract, 5 working days and 2 days off., • 50% discount across all Nouvelle Garde restaurants., • A freshly prepared staff meal on every shift., • Employee benefits platform (Hospitality Rewards), • The opportunity to join a growing company at the beginning of its journey and make a genuine impact from day one., • The chance to help shape a high-performing team and culture from the early stages., • Real opportunities for career progression as the business grows, with future restaurant openings already planned., • A supportive management team that values high standards, teamwork and continuous development. La Nouvelle Garde is an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can thrive. Please note you must have a right to work in the UK.

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Supervisor to join our team at Locke at Broken Wharf, London. JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The F&B Supervisor leads the team on shift from the front, coordinates with the kitchen and bar teams, provides high standards of customer service and product quality, handles customer complaints, and ensure compliance with health and safety regulations. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back. Lead, coach, and encourage the F&B team in taking responsibility for service standards. Welcoming guests, directing them to their tables, and ensuring a clean and inviting space. Presenting menus, answering questions about dishes and beverages, and accurately record orders. Delivering food and beverages promptly and efficiently, ensuring proper presentation and temperature. Be a system specialist on Mews POS able to upload and edit product and pull reports as necessary. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Supervise seamless daily operations, balancing efficiency with high service standards. Delegate effectively so everything runs smoothly Monitoring customer satisfaction, interacting with guests, and addressing complaints or concerns promptly. Follow company policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed service level agreements. Oversee guest satisfaction - seek feedback to continuously improve service delivery. Execute relevant cost control measures while maintaining a premium guest experience. Identify upselling opportunities and present them to the team. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: A High School diploma or equivalent qualification is desirable. Experience: Similar relevant experience at a supervisor or senior server level in a food and beverage service environment. Demonstrated ability to deliver excellent customer service and ensure guest satisfaction Experience with inventory control and stock management is beneficial. Excellent communication and interpersonal skills are vital for interacting with employees, customers, and other departments. Skills: Motivating, training, and supervising employees to achieve operational goals and maintain high standards. Effectively organising and prioritising tasks, especially during peak hours. Addressing employee issues and customer complaints in a calm and professional manner. Understanding budgeting, inventory control, and cost management. Tracking inventory levels, ordering supplies, and minimising waste. Adjusting to changing demands and environments and being flexible in their approach.

Do you believe that 100% fresh, honest, natural food with soul-warming homely hospitality should be affordable for everyone? Do you believe that London and the UK need more independent restaurants that genuinely care about their guests and teams? If you do, we might want to meet you!! We are looking for an energetic front of house floor supervisor, striving to be a part of a team and grow. Someone who loves our brand and wants to join us on the journey to build a collection of incredible fresh pasta restaurants. In return for your hard work and dedication, we'll provide you the guidance and training needed for you to flourish. For this role: • Experienced Front of House supervisor needed, • Full time position, • Mixed shifts, Rota changes every week, • Salary: £16.21 per hour, • Service charge included, • Cash Tips, • Bonuses, • Free staff food for every shift, • Full training given, • Career progression, • Fun, family working environment, • Fluent English is required, starting immediately after trial shift. Your main responsibilities will be: • Ensuring that the service process and principles are followed by all waiters and waitresses, • Ensuring that new waiting staff are trained according to the company training systems, • Ensuring all food and drink is checked prior to serving to our guests and that it has been prepared to the highest quality level, • Taking responsibility for the appearance of the front of house area. Benefits: • Progression & growth opportunities within the business, • Regular team socials & activities across the year, • 100% of services charges & cash tips are paid to on-site teams, • 28 days paid holiday + 1 additional day of holiday per year of employment (up to 35 days max), • Free meals during working hours, • Paid day off on your birthday, • Employment anniversary present for every year of service (from year 1), • Get referral bonuses for every friend you recommend, • All staff uniforms and clothing are provided free of charge, • 50% discount at Emilia’s if you want to visit with your friends/family, • Enrolment in the company pension scheme

The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager , you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management , we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 8 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving

£42,000–£52,000 per year Full-time | 45 hours per week Ria’s is a neighbourhood pizza and wine bar built around the simple pleasures of deep-pan pizza, natural wine and brilliant hospitality. We opened our first site in Notting Hill in 2023, followed by Soho in 2025, and we’re looking for an ambitious Assistant Manager to join the management team at Ria’s Soho. This is a hands-on management role with real ownership. You’ll work closely with the General Manager and Head Chef to run the site, lead and develop the team and ensure we consistently deliver the Ria’s experience - while taking direct responsibility for key areas of the business including stock performance, customer experience, training and team development. You’ll also work directly with the founders and management across both Ria’s sites, helping us operate as one business and continually improve how we do things. The Role As Assistant Manager, you’ll be a key part of the Soho management team and take ownership of both the day-to-day running of the restaurant and longer-term performance of the site. Service & Customer Experience You’ll be responsible for ensuring every service delivers the Ria’s standard. That means: • Leading busy services confidently and setting the standard on the floor, • Ensuring our Steps of Service are consistently followed across the FOH team, • Maintaining warm, efficient, knowledgeable and proactive hospitality, • Identifying issues during service and taking ownership of resolving them, • Driving consistency across everything from welcomes and product knowledge to check-backs, upselling and how we close the customer experience, • Owning customer feedback and reviews, identifying recurring themes and turning them into improvements, • Handling customer issues and complaints confidently and appropriately Team Leadership, Training & Development A big part of this role is building a brilliant, confident and consistent FOH team. You’ll: • Lead, motivate and manage the FOH team on shift, • Support the GM in onboarding and training new FOH team members, • Ensure every new starter understands our service standards, products and ways of working, • Deliver and coordinate ongoing FOH training across service, food, wine and hospitality, • Coach team members in real time and give clear, constructive feedback, • Work with the GM to identify development opportunities and progression within the team, • Help create a positive, high-performing culture built around accountability, teamwork and mutual respect, • Ensure standards don't slip when senior management isn't on the floor Stock & Commercial Performance You’ll have direct ownership of FOH stock management and performance. This includes: • Managing ordering, stock counts and stock levels, • Ensuring stock processes are accurate and consistently followed, • Monitoring weekly stock performance and ensuring the site operates within agreed targets, • Investigating variances and taking action when something isn't performing as expected, • Ensuring the right systems and training are in place to maintain strong stock control, • Understanding how day-to-day operational decisions affect the commercial performance of the restaurant We want someone who is comfortable with numbers and interested in understanding why something is happening, rather than simply reporting it. Site Operations Alongside the GM and Head Chef, you'll take responsibility for making sure Soho runs brilliantly day to day. You'll: • Take full responsibility for the restaurant when leading a shift, • Manage opening and closing procedures, • Ensure health & safety and operational standards are consistently followed, • Identify and manage site maintenance issues, • Support effective communication between FOH and BOH, • Manage group booking enquiries and ensure larger bookings are delivered brilliantly, • Spot operational problems and take initiative to fix them Working Across Ria’s Although you'll be based in Soho, we're one Ria’s team. You'll work closely with the founders, Soho GM and management teams across both Soho and Notting Hill to: • Keep standards and ways of working aligned across both restaurants, • Share learnings, challenges and ideas between sites, • Align training and team development, • Help implement new menus, products, systems and initiatives, • Identify opportunities to improve the customer and team experience across Ria’s As a growing independent business, we want our managers to contribute to how Ria’s develops - not simply operate within an existing playbook. Who We're Looking For You might currently be an experienced Floor Manager, Senior Supervisor or Assistant Manager who's ready for more ownership. We're looking for someone who: • Has strong experience leading teams in a busy hospitality environment, • Is confident running a service and making decisions independently, • Leads from the floor and sets the standard through their own behaviour, • Has experience training, coaching and developing team members, • Is commercially minded and comfortable taking ownership of stock and operational targets, • Has exceptional attention to detail and genuinely cares about customer experience, • Communicates clearly and works well across FOH, BOH and senior management, • Takes initiative - if you see something that could be better, you're the kind of person who wants to improve it, • Loves hospitality, food and wine and wants to keep developing their knowledge Growing With Ria’s We're still a small, founder-led business meaning you'll work directly with the founders and senior team, have visibility across the business and be encouraged to contribute ideas and challenge how we do things. For someone ambitious, there is genuine opportunity to take on more responsibility as Ria’s grows. We have a clear management progression framework and will work with you on your individual development and next steps.

QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

Floor Manager Italian restaurant — Belsize Park, London £19 per hour · 45 hours per week · Full-time, permanent We're a premium Italian restaurant that's been open two years. The systems work, the bookings are steady and a good part of the room is made up of regulars who know the team by name. We're not looking for someone to fix a broken operation. We're looking for someone to run a good one properly, and to keep raising the standard. The role You'll run the floor. That means: • Leading service across busy à la carte shifts, from the first cover to the last, • Managing and developing the front of house team on shift — briefing them, setting the pace, holding the standard, • Owning the guest experience, from the welcome at the door to the goodbye, • Running bookings, covers and table flow on OpenTable, • Working closely with the kitchen so the pass and the floor stay in step through the rush, • Handling feedback and sorting problems while the guest is still in the building What we need from you • At least 5 years' proven floor experience in à la carte restaurants, • Real knowledge of Italian food — you can talk a guest through the menu, recommend with confidence and answer properly when they ask, • Confident on OpenTable — you can manage the book, not just open it, • Tested on busy services — you stay calm, you make decisions quickly and you keep the room moving when it's full, • Genuine team management — you lead a section of people on shift, you don't just work alongside them, • The right to live and work in the UK, • Availability to work full-time, following the weekly rota, • Excellent spoken English and comprehension — you'll be leading a team and looking after guests throughout service What we offer • £19 per hour, 45 hours per week — around £44,400 a year, • 2 days off every week, on a rota agreed in advance, • 28 days paid holiday a year, including bank holidays, • Monthly payslip, paid on time, every time, • Shared tips on top of your hourly rate, • Two years of established systems, a settled team and a stable clientele — you'll spend your time managing, not firefighting Please note we can only consider applications that meet all the requirements above.

Operations & Store Management Lead (Fast-Track to Partnership) Europafoodxb (UK) is recruiting a hands-on, high-performing leader to take ownership of daily operations, staff management, and problem-solving across our food retail/convenience business. This is a growth role for someone who can switch from selling on the shop floor to resolving operational issues immediately—calmly, quickly, and effectively. What you’ll do • Lead the store team day-to-day: standards, rota, performance, training, discipline where needed, • Solve operational issues fast (customer escalations, stock gaps, supplier/delivery issues, compliance), • Drive sales and service: lead by example on the floor when required, • Maintain excellent availability and reliability during busy trading periods, • Implement systems to improve efficiency and reduce errors, • Work closely with owners and develop into a wider business leadership role What we’re looking for (must-haves) • Full UK driving licence, • 3–4+ years management experience (retail/operations), • Excellent English (spoken and written), • Food retail / convenience / supermarket experience, • Fast, organised, resilient, trustworthy; takes ownership without excuses, • Hungry to learn, develop, and stay long-term (partnership pathway for the right person) What you get • Competitive salary (based on experience) + performance progression, • Sponsorship Visa provided if required, • Genuine growth: responsibility, leadership development, and long-term partnership potential To apply Send your CV + a short note explaining why you fit a fast-paced “ownership” role and your availability.

PYRÁ, a vibrant independent restaurant in Queen's Park, London, known for its Greek and Spanish inspired all-day dining, is looking for an enthusiastic and experienced Supervisor to join our dedicated team. This role is ideal for a proactive leader passionate about delivering exceptional service and fostering a positive dining experience. Key Responsibilities: • Oversee and manage daily front-of-house operations, ensuring smooth and efficient service flow., • Supervise, train, and motivate the front-of-house team, including waiters and bartenders, to maintain high standards of performance and guest satisfaction., • Ensure excellent customer service, proactively addressing guest needs and resolving any issues with professionalism., • Assist with opening and closing procedures, cash handling, and daily reporting., • Maintain adherence to all health, safety, and licensing regulations within the restaurant., • Coordinate effectively with the kitchen team to ensure timely and accurate food and beverage service., • Monitor stock levels for front-of-house supplies and assist with inventory management., • Contribute to creating a positive, efficient, and welcoming work environment for both staff and guests. What We Are Looking For: • Proven experience in a supervisory or team leader role within a busy restaurant or hospitality setting., • Strong leadership, communication, and interpersonal skills, with the ability to inspire and guide a team., • Excellent customer service abilities and a proactive approach to guest satisfaction., • Capability to work efficiently and maintain composure under pressure in a fast-paced environment., • Solid understanding of restaurant operations, including POS systems and cash handling procedures., • A positive attitude, strong work ethic, and a genuine passion for hospitality and dining., • Flexibility to work various shifts, including evenings, weekends, and holidays., • Knowledge of Greek and Spanish cuisine is a plus.

About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we’re passionate about delivering outstanding food, exceptional service and unforgettable guest experiences. We’re looking for an experienced Kitchen Manager to lead our kitchen operation, ensuring every dish is prepared to the highest standard while supporting the smooth and efficient running of the restaurant. This is a hands-on leadership role for someone who thrives in a fast-paced environment, leads by example and takes pride in maintaining a well-organised, high-performing and profitable kitchen. The Role As Kitchen Manager, you will oversee the day-to-day running of the kitchen, ensuring exceptional food quality, efficient operations and full compliance with food safety standards. You’ll lead, motivate and develop the kitchen team, manage stock and ordering, control food costs and ensure every service runs smoothly. Working closely with management, you’ll help maximise profitability, minimise waste and deliver an outstanding dining experience for every guest. Key Responsibilities Kitchen Operations • Lead the daily operation of the kitchen during service., • Prepare and oversee the preparation of all menu items to company standards., • Ensure every dish is presented consistently and served efficiently., • Maintain a clean, organised and fully operational kitchen at all times., • Monitor food quality, portion control and presentation., • Ensure all food is prepared safely and in line with HACCP and food hygiene regulations., • Manage prep schedules to ensure the kitchen is ready for every service., • Maintain kitchen equipment and report maintenance issues promptly. Leadership & Team Management • Recruit, train, coach and develop the kitchen team., • Lead by example, creating a positive and accountable working culture., • Schedule staff effectively to meet business needs., • Conduct regular performance reviews and provide ongoing feedback., • Manage disciplinary and performance issues in line with company procedures., • Foster strong communication between the kitchen and front-of-house teams. Stock & Cost Control • Manage stock levels and place supplier orders., • Carry out weekly and monthly stock takes., • Monitor food margins and work to achieve GP targets., • Reduce waste through effective stock rotation and portion control., • Ensure deliveries are checked, stored correctly and recorded accurately. Food Safety & Compliance • Ensure full compliance with Food Safety, HACCP, COSHH and Health & Safety regulations., • Maintain accurate food safety records and temperature logs., • Ensure all team members hold appropriate food hygiene knowledge and training., • Keep the kitchen inspection-ready at all times. Business Performance • Work with management to improve kitchen efficiency and profitability., • Contribute to menu development and seasonal specials., • Identify opportunities to improve systems, workflows and service., • Support new menu launches with recipe development, costings and staff training., • Help achieve labour, food cost and profitability targets. What We’re Looking For • Previous experience as a Kitchen Manager, Head Chef or Senior Sous Chef., • Strong leadership and people management skills., • Excellent knowledge of food safety and kitchen compliance., • Experience managing food costs, GP and stock control., • Ability to perform under pressure in a fast-paced environment., • Strong organisational and communication skills., • Passion for delivering exceptional food and guest experiences. What We Offer • Competitive salary., • Performance-based bonus opportunities., • Staff meals while on shift., • Employee discounts., • Ongoing training and career development., • Opportunity to help shape and grow an ambitious restaurant brand., • Supportive and energetic working environment.

Operations Director We are looking for a driven, hands-on Operations Director to join our growing business and play a key role in taking it to the next level.This is not a role for someone who simply oversees operations from behind a desk. We are looking for someone who is happy to lead from the front, support our General Managers on the ground, identify opportunities for improvement, and implement systems that make the business stronger as it grows.You will work closely with the other directors to improve operational performance, develop our management team, introduce new structures and processes, improve customer experience, support marketing initiatives, drive sales, control costs, and ensure consistency across all sites. Responsibilities • Support and develop our General Managers and management teams., • Maintain high operational standards across all sites., • Implement and improve systems, structures and SOPs., • Analyse KPIs, labour, stock, GP, sales and profitability., • Identify opportunities to improve efficiency and revenue., • Support recruitment, training and staff development., • Work closely with the marketing team to help drive sales., • Ensure excellent customer service and food quality., • Be hands-on when required and lead by example. Essential Experience • Previous experience as a Area Manager or Operations Manager within hospitality., • Proven experience managing multiple sites or high-volume operations., • Strong leadership and people management skills., • Commercially minded with the ability to improve business performance., • Experience implementing operational systems and processes., • Comfortable working both strategically and operationally. What We’re Looking For We want someone who genuinely enjoys building businesses, improving operations and developing people. This is an excellent opportunity for someone who wants to make a real impact within an ambitious and growing hospitality business.

Barista – FOAM Coffee Shop | Fitzrovia Location: Fitzrovia, London Hours: Monday–Friday, 7:30am–4:00pm Occasional Saturday shifts About FOAM FOAM is a new independent coffee shop in the heart of Fitzrovia, focused on great coffee, quality matcha, good food and genuinely friendly service. We’re looking for a friendly, reliable and hardworking Barista to join the FOAM team and play an important role in the day-to-day running of the shop. The Role This is more than simply making coffee. You’ll be one of the main faces of FOAM and will help ensure the shop runs smoothly from opening through to closing. You’ll be responsible for delivering great coffee and matcha providing excellent customer service and maintaining high standards throughout the day. Key Responsibilities ● Open the shop at 7:30am and ensure everything is ready for service ● Prepare and serve high-quality coffee and matcha ● Confidently manage busy periods and high customer volumes ● Provide warm, friendly and efficient customer service ● Take customer orders and operate the till/payment system ● Prepare food and drinks to FOAM’s standards ● Maintain a clean, organised and welcoming shop throughout the day ● Complete daily cleaning duties ● Manage stock levels and communicate when supplies need replenishing ● Receive and organise deliveries when required ● Ensure the shop is fully stocked and prepared for the following day ● Close the shop at the end of the day and ensure it is secure ● Follow food hygiene, health & safety and cleaning procedures ● Help maintain the overall presentation and atmosphere of FOAM What We’re Looking For ● Previous barista or café experience preferred ● Confident making quality espresso-based drinks ● Experience making matcha is an advantage ● Comfortable working quickly and calmly during busy periods ● Warm, friendly and approachable personality ● Excellent customer service skills ● Reliable and punctual ● Organised and able to work independently ● High standards of cleanliness and presentation ● Good attention to detail ● Positive, hardworking attitude ● Someone who takes pride in their work and wants to help build FOAM into a successful local coffee shop The FOAM Personality We want someone who genuinely enjoys working with people. You’ll be one of the faces of FOAM, so being warm, welcoming, friendly and positive is just as important as making great coffee. We’re looking for someone who takes ownership, notices the small things and cares about creating a great experience for every customer. If you’re a confident barista who enjoys a busy environment and wants to be part of building something from the ground up, we’d love to hear from you. Hours: Monday–Friday, 7:30am–4:00pm Occasional Saturdays: Required when needed

Private Mental Healthcare Service in London is looking for an administration assistant on a temporary/part-time basis. When necessary, we need someone who is willing to work flexible hours and on Saturdays. An Administration Assistant is responsible for providing administrative support to clients, answering phone calls, maintaining communication with staff and clients, assisting with executive administrative tasks, interacting with service providers, and maintaining a professional demeanour at all times. You will report to the current practice manager or whoever is the practice manager at the time of your employment for the items below: Your duties and responsibilities will be: ● Greeting visitors to the facility warmly and offering them help immediately ● Providing customer support ● Representing the business with a positive attitude and professional appearance ● Taking and directing calls and messages ● Completing administrative tasks like filing and delivering and accepting mail ● Cleaning, organising and maintaining the reception and waiting area ● Checking rooms to ensure they are left in line with the practice regulations after each clinician ● Keeping basic office supplies like pens stocked and accessible to visitors ● Signing in visitors and monitoring their adherence to room use times ● Assisting the triage clinician, in conjunction with the practice manager, in the triaging process via telephone and email ● Tracking referrals ● Answering questions about products and services offered by the practice ● Booking rooms for clinicians ● Interacting with other departments, such as Information Technology (IT), when someone needs more technical assistance ● Maintaining front door security and reporting any suspicious activity ● Processing sales and/or assisting clients with payments and raising invoices on the system ● Engaging in public relations or marketing to a minor degree ● Ensuring the coffee area, kitchen and fridges are fully stocked ● Informing practice manager of order which need to be made (stock control) ● Assisting with basic social media and marketing when required

We serve the sort of food which brings people together – over coffee, over communal tables, over all-day menus and makes us all feel good. Our restaurants feel bright and beachy and we are looking for a Host who reflect this through being passionate, sunny and welcoming. A little about this role: • A vital support to the operations of the restaurants, • Supporting the day to day running of the restaurant and most importantly, the door, • Being the first person our customers interact with giving them that Granger welcome, • Where applicable, managing the booking system especially with large events, • Managing our virtual queue and making sure every customer feels special. What we are looking for: • Someone organise themselves on a demanding a busy shift, • An inspiring individual who raises the bar in customer service, • A passionate approachable individual, • Previous experience as a host, maître d' or equivalent, • Hungry to step-up to the next level Some of our great benefits: • A real work-life balance in a people-first business with teams who love what they do., • An additional day of holiday for every year of service after two years., • Access to wellbeing support and private GP services through Hospitality Rewards., • Freshly made staff meals every shift., • 50% off when you dine in our restaurants (for up to four people)., • Cycle to work scheme., • Enhanced maternity pay, • Ongoing learning opportunities and visits to the farms and producers we work with Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.'s and we want to be proud of our team. We cannot wait to meet you!

We serve the sort of food which brings people together – over coffee, over communal tables, over all-day menus and makes us all feel good. Our restaurants feel bright and beachy and we are looking for a Host who reflect this through being passionate, sunny and welcoming. A little about this role: • A vital support to the operations of the restaurants, • Supporting the day to day running of the restaurant and most importantly, the door, • Being the first person our customers interact with giving them that Granger welcome, • Where applicable, managing the booking system especially with large events, • Managing our virtual queue and making sure every customer feels special. What we are looking for: • Someone organise themselves on a demanding a busy shift, • An inspiring individual who raises the bar in customer service, • A passionate approachable individual, • Previous experience as a host, maître d' or equivalent, • Hungry to step-up to the next level Some of our great benefits: • A clear career path, – offering both support and guidance, • An extra day of holiday for every year of service after two years of working with the company, • A real work-life balance – healthy minds & healthy hearts, • All meals are included when you are at work, which are fresh and wholesome, • 50% staff discount for you to use within all four of our excellent restaurants Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.'s and we want to be proud of our team. We cannot wait to meet you!

Job Ref: PER1586 Branch: Tattu Canary Wharf Location: Tattu Canary Wharf, London Salary/Benefits: Up To £45,000 OTE Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 04/09/2026 Closing date: 16/10/2026 What You'll Get Up To: • Inspire your team to deliver the owners vision, to bring a unique and immersive dining experience to our guests., • Show your experience and capability for managing high volume operations and busy service periods., • Demonstrate an in-depth knowledge of booking systems such as Seven rooms and understanding customers specific needs to deliver a unique experience., • Adapt your style to different situations and different customer requirements., • Inspire the team to deliver impeccable service with unwavering attention to detail to our guests., • Willingness to share your knowledge with junior members of the team so they are continually learning and developing. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration

Embark on a fulfilling career in dental healthcare as a Dental Nurse Trainee. This full-time, permanent position offers comprehensive training within a busy, patient-focused practice dedicated to preventive dental care for patients of all ages. Our clinic provides both NHS and private treatments, including a wide range of cosmetic dental procedures such as Implants, Invisalign (clear braces), Crowns, Veneers, White Fillings, Teeth Whitening, and advanced hygiene treatments like ProphyJet stain removal. Located conveniently near the Metro system and a 10-minute walk from the city centre, our practice boasts three modern surgeries. Working Hours: • Monday to Friday, 9 am to 5 pm, • Every other Saturday, 9 am to 1 pm Your Role and Responsibilities: • Prepare dental treatment rooms and actively assist dentists during various procedures., • Educate patients effectively on oral health maintenance and essential post-treatment care., • Maintain accurate patient records and efficiently manage scheduling., • Perform basic laboratory tasks and ensure proper management of dental supplies. Who We're Looking For: We welcome enthusiastic individuals with no prior experience, as comprehensive training will be provided. Ideal candidates will demonstrate: • A genuine passion for dental healthcare., • Proficient English communication skills., • The ability to follow detailed instructions meticulously., • Strong interpersonal skills and a collaborative team spirit., • Compassion and empathy in patient care., • Basic computer literacy., • A firm commitment to maintaining high standards of hygiene and infection control., • Dedication to ensuring patient confidentiality and privacy., • Willingness to undertake relevant training and ongoing education in dental nursing., • Competence in safely handling dental instruments and equipment., • Punctuality and a professional demeanor., • Eligibility to work in the UK, possessing all necessary permits or visas if applicable. What We Offer: Join our team and benefit from: • A competitive salary package., • Extensive training and development opportunities to support your career growth., • Provision of uniforms and essential protective gear., • Comprehensive health and safety measures., • A robust pension scheme., • Access to an Employee Assistance Program (EAP)., • Basic healthcare coverage., • Support for your professional development journey., • Regular performance reviews to foster continuous improvement.

GRILL CHEF – PLEASE SIR! We’re looking for a confident, hardworking Grill Chef to join the Please Sir! team. Please Sir! is all about serving seriously good smash burgers, quickly and consistently, while keeping the energy high and the standards even higher. We’re looking for someone who can handle a busy grill, work well under pressure and become a reliable part of our team. The Role As a Grill Chef, you’ll be responsible for preparing and cooking our menu to the Please Sir! standard, with a particular focus on our signature smash burgers. Your responsibilities will include: • Cooking and smashing burgers on the grill to specification, • Preparing and cooking other menu items and sides, • Following recipes, portion sizes and presentation standards, • Managing multiple orders during busy service, • Preparing and maintaining your station before, during and after service, • Completing food preparation and stock rotation, • Maintaining excellent food hygiene and cleanliness standards, • Monitoring stock levels and communicating shortages, • Following allergen and food safety procedures, • Working closely with the kitchen and front-of-house team to keep service running smoothly, • Cleaning down equipment and kitchen areas at the end of service Who We’re Looking For Experience working on a grill or in a fast-paced kitchen is preferred, but attitude is just as important to us as experience. We want someone who: • Works quickly without compromising quality, • Can stay calm and organised during a busy service, • Takes pride in the food they send out, • Is reliable, punctual and hardworking, • Understands the importance of cleanliness and food safety, • Works well as part of a team, • Is willing to learn the Please Sir! way of doing things, • Brings good energy to work and gets stuck in when things get busy What We Expect At Please Sir!, we expect everyone on the team to give 100%, 100% of the time. You don’t need to know everything on day one — we can teach our systems, menu and cooking methods. What we can’t teach is drive, reliability and pride in being part of the team. If you love working in a fast-paced kitchen, enjoy being part of a close team and want to serve some of the best smash burgers around, we’d love to hear from you. Job Title: Grill Chef Company: Please Sir! Experience: Grill/kitchen experience preferred Hours: Flexible, including evenings and weekends Pay: Dependent on experience starting at £13 per hr for 21+

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. We are looking for an enthusiastic, organised and detail-oriented Expeditor to join our team at Fallow. As an Expeditor, you will play a key role in ensuring a smooth and efficient service by acting as the link between the kitchen and restaurant. You will help coordinate the flow of dishes, check presentation and accuracy, and ensure food reaches guests at the right time and to the highest standards. This is a fantastic opportunity for someone who enjoys working in a fast-paced restaurant environment, has a passion for food and hospitality, and takes pride in delivering a consistently high-quality guest experience. Key responsibilities: • Act as the link between the kitchen and restaurant, ensuring clear and efficient communication throughout service., • Coordinate the flow of dishes from the kitchen to the dining room, ensuring food is delivered accurately and efficiently., • Check plates for correct presentation, garnishing, portioning and quality before they leave the pass., • Ensure dishes are complete and match the correct table and order., • Communicate with chefs and waitstaff to maintain smooth service and appropriate timing., • Monitor the pass and prioritise dishes during busy periods to help maintain an efficient service flow., • Identify and communicate any issues with food, orders or service promptly., • Assist the kitchen and restaurant teams wherever required during service., • Keep the pass and expediting area clean, organised and fully prepared throughout service., • Maintain high standards of hygiene, cleanliness and food safety., • Develop a strong understanding of the menu and dishes to confidently support both kitchen and service teams., • Follow all company policies, health and safety procedures and food hygiene standards. About you: • Ideally experienced in a fast-paced restaurant., • Comfortable working in a fast-paced environment and able to remain calm and focused during busy services., • Highly organised, with excellent attention to detail., • Passionate about food, hospitality and delivering an excellent guest experience., • A team player with a positive attitude and strong work ethic., • Able to prioritise tasks and manage multiple demands during service., • Experience using Toast or a similar restaurant POS system is desirable, but not essential., • Confident working on the pass or eager to learn the skills required to become an effective Expeditor. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Are you passionate about delivering exceptional guest experiences in a luxurious setting? Firmdale Hotels, renowned for its unique blend of luxury, comfort, and impeccable service, is looking for a dynamic Reservations Manager to join our esteemed team at the Haymarket Hotel. Firmdale Hotels is a collection of award-winning boutique hotels in London and New York, celebrated for our beautifully designed interiors, distinctive style, and commitment to excellence. Our hotels offer a unique and personal touch, ensuring that every guest enjoys a memorable stay. As the Reservations Manager, you will play a crucial role in overseeing the daily operations of our reservations department. Reporting directly to the Deputy and General Manager, you will ensure that all reservation enquiries are handled efficiently and that our guests' needs are met with the highest standards of service. Responsibilities: • Run the daily operations of the reservations department, managing all incoming reservation enquiries., • Ensure that every interaction with guests, travel agents, and colleagues reflects our commitment to exceptional service., • Manage the financial aspects of the department, including budgets and forecasting, to meet our business objectives., • Produce weekly and monthly departmental reports for the General Manager, providing insights and updates on performance., • Build and maintain strong relationships with travel agents, clients, and guests to foster loyalty and repeat business., • Uphold Firmdale's high standards in every aspect of your work, from handling complaints to conducting Duty Manager shifts. What you Need: • Previous experience as a Reservations Manager or Supervisor in a high-end hotel operation is essential., • Familiarity with the Opera system is required., • A strong understanding of all Front Office operations is crucial., • Exceptional communication and customer service skills are a must., • The ability to thrive under pressure and in a busy environment is key., • A deep understanding of current hospitality trends and competitor offerings., • Impeccable organisational skills and attention to detail., • Capable of motivating and training a team, providing solid leadership. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Coffee Shop Supervisor/Assistant Overview We are seeking a dynamic and energetic Head Barista/Supervisor to lead our coffee shop team with passion and precision. In this pivotal role, you will oversee daily operations, ensure exceptional customer service, and maintain the highest standards of food safety and quality. Your leadership will inspire your team to deliver memorable coffee experiences while managing efficient workflows and fostering a welcoming environment for all guests. This position offers an exciting opportunity to combine your barista expertise with supervisory skills to create a customer-focused café atmosphere. Duties • Supervise daily coffee shop operations, ensuring smooth service flow and adherence to food safety standards, • Lead by example in preparing high-quality coffee beverages, utilizing skills in espresso extraction, brewing, and food handling, • Train and mentor team members on coffee preparation, POS systems, customer service, and food safety protocols, • Manage cashier/till operations., • Oversee inventory management, including stock rotation and ordering supplies as needed, • Ensure compliance with food industry regulations and health codes through diligent food safety practices, • Foster a positive team environment by motivating staff, resolving conflicts promptly, and promoting teamwork, • Flexible to work weekends and holidays Qualifications • Extensive barista experience with proficiency in coffee brewing techniques and beverage customization, • Strong supervisory skills with the ability to manage staff schedules, delegate tasks, and monitor performance, • Excellent time management skills to prioritize tasks effectively during busy periods, • Exceptional customer service abilities to create welcoming experiences for diverse guests, • Knowledge of food preparation, handling, serving, and safety standards within a café or food service setting, • Effective communication skills to train staff and interact confidently with customers, • Ability to multitask efficiently while maintaining attention to detail in a fast-paced environment Join us as a Coffee Shop Supervisor/Assistant where your enthusiasm for coffee combined with leadership talent will energize our team. We value proactive individuals who thrive on delivering outstanding service while maintaining operational excellence. If you’re passionate about the coffee industry and eager to grow your supervisory career in a vibrant café setting, we want to hear from you! Working Hours • Full-time, permanent position, • Daytime operations, flexible to work weekends and holidays, • Fast-paced environment Expected hours: 40 – 45 per week How to Apply Please send us: • Your CV, • A brief cover letter letting us why you are interested, • Two references from previous roles, • Your availability for interview Benefits: • Discounted or free food Work Location: In person

SENIOR RECEPTIONIST Behind the striking interiors and vibrant atmosphere of The Ivy Asia St Paul's is a destination where exceptional service and warm hospitality come together. We are looking for an experienced, confident, and organised Senior Receptionist to lead our reception operation. This is a key role within the management team, responsible for running a busy reservations book, leading the reception team, and ensuring a seamless guest experience throughout service. Benefits & Rewards • 50% staff discount for you and up to 3 friends, • Staff meals during every shift, • Refer a Friend bonus scheme, • Career development and training opportunities, • Additional holiday allowance with length of service, • Your birthday off – guaranteed, • Cycle to Work Scheme, • Discounts on gyms, retail, travel, and wellbeing services The Role As Senior Receptionist, you will: • Take ownership of the reservations book during busy services, • Manage reservations, guest enquiries, walk-ins, and special requests, • Use reservation systems such as SevenRooms, OpenTable, or similar platforms, • Lead, support, and motivate the reception team, • Coordinate seating plans with management to maximise service flow and guest experience, • Handle VIP guests and resolve guest concerns professionally, • Maintain reception standards, stock control, and daily administrative tasks, • Support training and development within the reception team About You You'll have: • Previous experience in a senior reception or reservations role within hospitality, • Experience managing a busy reservations book, • Strong knowledge of SevenRooms, OpenTable, or similar systems, • Experience leading a team in a fast-paced environment, • Excellent communication, organisation, and problem-solving skills, • A genuine passion for hospitality and delivering exceptional guest experiences At The Ivy Asia St Paul's, we celebrate individuality, support development, and create an environment where our teams can thrive. If you're ready to take the next step in your hospitality career, we'd love to hear from you.

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. We are looking for an enthusiastic, organised and detail-oriented Head Waiter - Pass to join our team at Fallow. As an Expeditor, you will play a key role in ensuring a smooth and efficient service by acting as the link between the kitchen and restaurant. You will help coordinate the flow of dishes, check presentation and accuracy, and ensure food reaches guests at the right time and to the highest standards. This is a fantastic opportunity for someone who enjoys working in a fast-paced restaurant environment, has a passion for food and hospitality, and takes pride in delivering a consistently high-quality guest experience. Key responsibilities: • Act as the link between the kitchen and restaurant, ensuring clear and efficient communication throughout service., • Coordinate the flow of dishes from the kitchen to the dining room, ensuring food is delivered accurately and efficiently., • Check plates for correct presentation, garnishing, portioning and quality before they leave the pass., • Ensure dishes are complete and match the correct table and order., • Communicate with chefs and waitstaff to maintain smooth service and appropriate timing., • Monitor the pass and prioritise dishes during busy periods to help maintain an efficient service flow., • Identify and communicate any issues with food, orders or service promptly., • Assist the kitchen and restaurant teams wherever required during service., • Keep the pass and expediting area clean, organised and fully prepared throughout service., • Maintain high standards of hygiene, cleanliness and food safety., • Develop a strong understanding of the menu and dishes to confidently support both kitchen and service teams., • Follow all company policies, health and safety procedures and food hygiene standards. About you: • Ideally experienced in a fast-paced restaurant., • Comfortable working in a fast-paced environment and able to remain calm and focused during busy services., • Highly organised, with excellent attention to detail., • Passionate about food, hospitality and delivering an excellent guest experience., • A team player with a positive attitude and strong work ethic., • Able to prioritise tasks and manage multiple demands during service., • Experience using Toast or a similar restaurant POS system is desirable, but not essential., • Confident working on the pass or eager to learn the skills required to become an effective Expeditor. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

We are looking for a Head Chef to join our busy Pho restaurant in Fulham. Our kitchen has a wonderful team of chefs who work very hard and are great at what they do, so it's important we find the right Head Chef who is going to be supportive, friendly and hands-on, always ready to help in the different sections of the kitchen. ++Salary offer of up to++ £48,000 ++includes earnings received through tronc.++ Base salary of £40,000 ++And on top of that, a bonus reward of up to £6,000! ++ Who and what is Pho? We are named after Vietnams famous noodle soup- PHỞ. A rich bowl of broth, rice noodle and plenty of meat (or veggies)! But we also have more amazing things to offer in our menu... Here are some examples of some of the many fresh dishes we cook and serve everyday: • Freshly handmade spring & summer rolls, • Homemade pork & lemongrass meatballs, • Crunchy, fresh and flavoursome salads, • Delicious rich curries, • Wok-fried noodles topped with meat, tofu or more healthy vegetables We have grown into a nationwide business, with our teams bringing our fresh food and fantastic service to cities and towns all over the country, building a steady following of 'Pho-natics' wherever we go! What Pho can offer you! • Free fresh meals at work, • 50% off all food and drink when dining in our restaurants, for you and up to 5 friends!, • Get paid every 2 weeks! Or..., • ... Get paid quicker with our Wagestream, • We love to work hard and play even harder at our awesome annual parties!, • Earn more money if your friends join us (£100-£1000 extra for each friend), • Confidential Employer Assistance Program, to support you with any troubles you may be facing., • Company pension, • Amazing training during your first few weeks and beyond, • A nice Bonus! Of up to £6,000 a year! What Pho is looking for: • Hands on chefs who are passionate about cooking fresh, vibrant and flavoursome food., • Head Chef with minimum x2 years' in role., • Experience managing a team of chefs. In Pho we have wok chefs, lines chefs and sous chefs to support you., • Strong knowledge in food safety and managing compliance within health and safety regulations, • Experience controlling stock and par levels through mindful ordering., • Comfortable using different systems as part of your day-to-day. E.g. Acquire for stock ordering. #INDHGH

We serve the sort of food which brings people together – over coffee, over communal tables, over all-day menus and makes us all feel good. Our restaurants feel bright and beachy and we are looking for a Host who reflect this through being passionate, sunny and welcoming. A little about this role: • A vital support to the operations of the restaurants, • Supporting the day to day running of the restaurant and most importantly, the door, • Being the first person our customers interact with giving them that Granger welcome, • Where applicable, managing the booking system especially with large events, • Managing our virtual queue and making sure every customer feels special. What we are looking for: • Someone organise themselves on a demanding a busy shift, • An inspiring individual who raises the bar in customer service, • A passionate approachable individual, • Previous experience as a host, maître d' or equivalent, • Hungry to step-up to the next level Some of our great benefits: • A clear career path, – offering both support and guidance, • An extra day of holiday for every year of service after two years of working with the company, • A real work-life balance – healthy minds & healthy hearts, • All meals are included when you are at work, which are fresh and wholesome, • 50% staff discount for you to use within all four of our excellent restaurants Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.'s and we want to be proud of our team. We cannot wait to meet you!

Job Description: Restaurant Floor Manager at Hotel California Welcome to Hotel California , a fictional boutique hotel nestled in the heart of London, where cutting-edge AI technology meets unparalleled hospitality. We’re not just a hotel—we’re an experience, dedicated to crafting the ultimate guest journey through innovation, warmth, and a touch of magic. Recognized as one of the top places to work in hospitality, we put people—our guests and our team—at the heart of everything we do. Since opening our doors, Hotel California has redefined luxury with a modern twist, blending timeless charm with the latest AI-driven solutions to anticipate and exceed every guest’s needs. From our AI-powered concierge that personalizes each stay to our smart dining spaces serving up culinary delights inspired by London’s vibrant culture, we’re all about creating moments that linger long after checkout. And it doesn’t stop there—our commitment extends beyond our walls. We partner with local charities, plant trees across the UK, and, through our Stay for a Cause initiative, donate 50 meals to children in need for every shift you work. As of March 2025, we’ve provided over 25 million meals and counting! How We’ll Support You At Hotel California , your well-being is our priority, both on and off the clock. We’ve designed our support around four key pillars: Financial Free weekly wage advances and emergency cash support. Access to savings tools and financial health planning powered by AI insights. Up to 50% off stays and dining at Hotel California for you, friends, and family, plus a California Gold Card with a monthly allowance to treat your loved ones in style. Mental & Physical All Californians (Managers) are trained in mental health support and First Aid. 24/7 confidential helpline for you and your household, available 365 days a year. Healthcare cash plan and free monthly fitness sessions (think AI-guided yoga or spin classes in our smart gym). Sports fan? Join our California Cricket League —an in-house tournament with a grand finale at Lord’s! Social We love bringing our Hotel California family together! You’re invited to: California Dream Fest (our summer celebration for team and families). A legendary Christmas party under the stars. Regular team events across the hotel, from mixology nights to AI-tech showcases. After 5 years, embark on our London Calling Bootcamp —a once-in-a-lifetime guided tour of London’s hidden gems with our founders (over 200 Californians joined last year!). What to Expect Salary : £42,000 - £45,000 per year (inclusive of service charge), paid monthly. Schedule : Full-time across 5 days, with Monday-Sunday availability. Our AI-optimized rotas ensure a mix of daytime and evening shifts—no endless late nights here! Training : Access to award-winning, AI-enhanced development programs from day one. Last year, we promoted 211 team members! Holiday : Standard paid leave (including service charge), with Hotel California closed on Christmas Day and Boxing Day. Got kids? Take an extra day for their first day of school. Style : No stiff uniforms—smart casual and comfy is the vibe (trainers welcome!). Do You Have the California Spirit ? At Hotel California , we believe true happiness comes from giving your best to others. We call it the California Spirit —going beyond service to genuinely care for our guests and team, powered by the latest AI tools to make every interaction seamless and special. We’re searching for a Floor Manager to join our London haven. Our Californians (Managers) are the heartbeat of our operation, ensuring every guest feels like they’ve stepped into a world of wonder. With AI assisting everything from real-time guest preferences to team coordination, you’ll lead with heart and precision. On busy nights, you’ll manage wait times of up to 90 minutes with charm and empathy, supported by a team of 40-50 California Crew members and fellow Californians , all working in sync thanks to our smart systems. You’re empowered to make bold decisions, ensuring our California Spirit shines through in every moment. And the perks? Competitive pay, incredible benefits, and events like our Californians’ Day Out and epic Christmas bash—our way of saying “thank you” for making 2024 our best year yet! What We’re Looking For As a Floor Manager at Hotel California : You’ve been a Senior Assistant Manager or Assistant General Manager in a high-volume, tech-savvy hospitality setting for the past few years. You’re obsessed with excellence, eager to thrive in an environment that blends AI innovation with human connection. You’ve got an eagle eye for detail, keeping standards sky-high and every shift running smoothly. You’re a natural leader with a big heart, passionate about coaching and growing your team. You live to make people happy—guests and crew alike—turning first-time visitors into lifelong fans. Join the Hotel California Family Everyone’s welcome here. We’re proud to foster an inclusive, diverse workplace and encourage applications from all backgrounds, identities, and experiences. Ready to bring your California Spirit to life with the power of AI? Apply today and help us create the ultimate guest experience in the heart of London!

Head Chef Location: London Salary: £40,000–£45,000 per year Job Type: Full-time Hours: 45 hours per week Sector: Hospitality / Pub & Restaurant The Role We are looking for an experienced and passionate Head Chef to lead the kitchen team of a busy London venue. You will be responsible for the day-to-day running of the kitchen, maintaining consistently high food standards, managing the team and ensuring excellent food safety and hygiene standards. This is a hands-on leadership position suited to a chef who enjoys developing people, improving kitchen operations and delivering great food in a fast-paced environment. Key Responsibilities • Lead, motivate and develop the kitchen team, • Manage the day-to-day kitchen operation, • Maintain consistently high food quality and presentation, • Create and maintain effective kitchen systems and procedures, • Manage food ordering, stock control and wastage, • Monitor food costs and GP, • Ensure compliance with food safety, HACCP and hygiene standards, • Manage kitchen rotas and staffing levels, • Train and develop junior chefs, • Work closely with the General Manager and wider management team, • Maintain a clean, organised and professional kitchen, • Ensure service runs smoothly during busy periods, • Support menu development and seasonal changes About You We are looking for someone who: • Has previous experience as a Head Chef, Sous Chef or senior kitchen manager, • Has experience working in a busy kitchen environment, • Is confident leading and developing a team, • Has strong knowledge of food safety and kitchen hygiene, • Understands food cost, GP and stock management, • Can remain calm and organised under pressure, • Takes pride in food quality and presentation, • Has excellent communication and leadership skills, • Is reliable, professional and hands-on What’s on Offer • £40,000–£45,000 salary, • Full-time permanent position, • Career development opportunities, • Supportive management team, • Opportunity to influence menus and kitchen operations, • Staff benefits and discounts, • Training and development To apply: Submit your CV and a member of our recruitment team will be in touch to discuss the position.

Job Description: Floor Manager at Hotel California Welcome to Hotel California , a fictional boutique hotel nestled in the heart of London, where cutting-edge AI technology meets unparalleled hospitality. We’re not just a hotel—we’re an experience, dedicated to crafting the ultimate guest journey through innovation, warmth, and a touch of magic. Recognized as one of the top places to work in hospitality, we put people—our guests and our team—at the heart of everything we do. Since opening our doors, Hotel California has redefined luxury with a modern twist, blending timeless charm with the latest AI-driven solutions to anticipate and exceed every guest’s needs. From our AI-powered concierge that personalizes each stay to our smart dining spaces serving up culinary delights inspired by London’s vibrant culture, we’re all about creating moments that linger long after checkout. And it doesn’t stop there—our commitment extends beyond our walls. How We’ll Support You At Hotel California , your well-being is our priority, both on and off the clock. We’ve designed our support around four key pillars: Financial Mental & Physical Social What to Expect Do You Have the California Spirit ? At Hotel California , we believe true happiness comes from giving your best to others. We call it the California Spirit —going beyond service to genuinely care for our guests and team, powered by the latest AI tools to make every interaction seamless and special. We’re searching for a Floor Manager to join our London haven. Our Californians (Managers) are the heartbeat of our operation, ensuring every guest feels like they’ve stepped into a world of wonder. With AI assisting everything from real-time guest preferences to team coordination, you’ll lead with heart and precision. On busy nights, you’ll manage wait times of up to 90 minutes with charm and empathy, supported by a team of 40-50 California Crew members and fellow Californians , all working in sync thanks to our smart systems. You’re empowered to make bold decisions, ensuring our California Spirit shines through in every moment. And the perks? Competitive pay, incredible benefits, and events like our Californians’ Day Out and epic Christmas bash—our way of saying “thank you” for making 2024 our best year yet! What We’re Looking For As a Floor Manager at Hotel California : Join the Hotel California Family Everyone’s welcome here. We’re proud to foster an inclusive, diverse workplace and encourage applications from all backgrounds, identities, and experiences. Ready to bring your California Spirit to life with the power of AI? Apply today and help us create the ultimate guest experience in the heart of London!

🚨 Full-Time Experienced Waiter/Waitress | Earn up to £19 per Hour | Immediate Start Available 🚨 Fish! Restaurant – Borough Market, London Bridge 📍 Borough Market, SE1 9AL Are you an experienced waiter or waitress looking to join one of London's busiest and most established restaurants? Fish! Restaurant is a vibrant seafood brasserie located in the heart of Borough Market. We are proud of our professional team, high standards, and exceptional guest experience. We are currently looking for a passionate and energetic full-time waiter/waitress to join our front-of-house team. What You'll Be Doing 🍽 Delivering exceptional service in a fast-paced, high-volume restaurant🛎 Managing your own section confidently and efficiently💬 Building rapport with guests and creating memorable dining experiences📈 Driving sales through menu knowledge and upselling🤝 Working closely with your colleagues to ensure smooth service What We're Looking For ✔ Minimum 2–3 years' experience in a busy, high-end London restaurant✔ Strong organizational skills and the ability to manage a large section✔ Confident with sales and upselling✔ Excellent communication and teamwork skills✔ Fast-paced, energetic, and professional attitude✔ Full-time availability and flexibility✔ Good English communication skills Important ⚠️ We are currently recruiting FULL-TIME and FLEXIBLE candidates only. ⚠️ This role does not offer fixed days off or fixed shifts. Availability for evenings, weekends, and public holidays is essential. ⚠️ Only applicants with legal Right to Work in the UK and a valid Share Code will be considered. We are unable to offer visa sponsorship for this position. What We Offer 💷 Earn between £15–£19 per hour 💰 Pay package includes: • £13.50 per hour (including tronc), • Additional monthly Bonus through our points system, • Credit card and cash tips 📱 Monthly pay with early access via Stream🏖 28 +days holiday, increasing with service🍽 50% staff dining discount plus 20% family discount🛍 SAGE retail and wellbeing discounts🥘 Free staff meals and drinks while on duty🎁 £500 Refer-a-Friend bonus🏦 Pension scheme📈 Career development and progression opportunities🌟 Be part of the unique atmosphere and energy of Borough Market🤝 Friendly, supportive, and professional team environment If you love hospitality, thrive in a busy restaurant, and want to be part of a successful team, we'd love to hear from you. Apply now and join Fish! Restaurant at Borough Market. 🐠

About the Role We are a busy shipping and packing centre in Kilburn looking for a hands-on, reliable team member to manage day-to-day shipping operations. This role involves packing, dispatching, customer service, and sales, so we are looking for someone who is practical, organised, and confident dealing with customers. Key Responsibilities • Providing shipping quotes (UK & international courier services), • Packing items securely (fragile, valuable, and irregular items), • Booking shipments and managing dispatch & courier collections, • Tracking shipments and updating customers, • Taking payments and completing transactions, • Delivering excellent customer service from enquiry to delivery, • Building relationships with customers and encouraging repeat business, • Upselling / cross-selling additional services inluding print/copy and finishing. What We’re Looking For • Experience in packing, shipping, retail, or logistics (preferred), • Comfortable with physical work and manual handling, • Strong attention to detail and problem-solving ability, • Good communication and customer service skills, • Self-motivated and able to take initiative, • Reliable with excellent timekeeping, • Basic IT skills (email, booking systems, payments) * Key Skills (Indeed Keywords) Packing | Shipping | Logistics | Warehouse | Retail | Customer Service | Dispatch | Courier | Sales | Manual Handling What We Offer • Stable part-time hours (24–32 per week), • Friendly working environment, • Varied and active role (not desk-based), • Opportunity to grow within the business How to Apply Shortlisted candidates will be contacted for an interview. Job Types: Full-time, Part-time Work Location: In person

We are looking for a Head Chef to join our busy Pho restaurant in Islington. Our kitchen has a wonderful team of chefs who work very hard and are great at what they do, so it's important we find the right Head Chef who is going to be supportive, friendly and hands-on, always ready to help in the different sections of the kitchen. ++Salary offer of up to £45,400 includes earnings received through tronc.++ ++And on top of that, a bonus reward of up to £6,000! ++ Who and what is Pho? We are named after Vietnams famous noodle soup- PHỞ. A rich bowl of broth, rice noodle and plenty of meat (or veggies)! But we also have more amazing things to offer in our menu... Here are some examples of some of the many fresh dishes we cook and serve everyday: • Freshly handmade spring & summer rolls, • Homemade pork & lemongrass meatballs, • Crunchy, fresh and flavoursome salads, • Delicious rich curries, • Wok-fried noodles topped with meat, tofu or more healthy vegetables We have grown into a nationwide business, with our teams bringing our fresh food and fantastic service to cities and towns all over the country, building a steady following of 'Pho-natics' wherever we go! What Pho can offer you! • Free fresh meals at work, • 50% off all food and drink when dining in our restaurants, for you and up to 5 friends!, • Get paid every 2 weeks! Or..., • ... Get paid quicker with our Wagestream, • We love to work hard and play even harder at our awesome annual parties!, • Earn more money if your friends join us (£100-£1000 extra for each friend), • Confidential Employer Assistance Program, to support you with any troubles you may be facing., • Company pension, • Amazing training during your first few weeks and beyond, • A nice Bonus! Of up to £6,000 a year! What Pho is looking for: • Hands on chefs who are passionate about cooking fresh, vibrant and flavoursome food., • Head Chef with minimum x2 years' in role., • Experience managing a team of chefs. In Pho we have wok chefs, lines chefs and sous chefs to support you., • Strong knowledge in food safety and managing compliance within health and safety regulations, • Experience controlling stock and par levels through mindful ordering., • Comfortable using different systems as part of your day-to-day. E.g. Acquire for stock ordering.

We are looking for a Head Chef to join our busy Pho restaurant in Canary Wharf. Our kitchen has a wonderful team of chefs who work very hard and are great at what they do, so it's important we find the right Head Chef who is going to be supportive, friendly and hands-on, always ready to help in the different sections of the kitchen. ++Salary offer of up to £47,000 includes earnings received through tronc.++ ++And on top of that, a bonus reward of up to £6,000! ++ Who and what is Pho? We are named after Vietnams famous noodle soup- PHỞ. A rich bowl of broth, rice noodle and plenty of meat (or veggies)! But we also have more amazing things to offer in our menu... Here are some examples of some of the many fresh dishes we cook and serve everyday: • Freshly handmade spring & summer rolls, • Homemade pork & lemongrass meatballs, • Crunchy, fresh and flavoursome salads, • Delicious rich curries, • Wok-fried noodles topped with meat, tofu or more healthy vegetables We have grown into a nationwide business, with our teams bringing our fresh food and fantastic service to cities and towns all over the country, building a steady following of 'Pho-natics' wherever we go! What Pho can offer you! • Free fresh meals at work, • 50% off all food and drink when dining in our restaurants, for you and up to 5 friends!, • Get paid every 2 weeks! Or..., • ... Get paid quicker with our Wagestream, • We love to work hard and play even harder at our awesome annual parties!, • Earn more money if your friends join us (£100-£1000 extra for each friend), • Confidential Employer Assistance Program, to support you with any troubles you may be facing., • Company pension, • Amazing training during your first few weeks and beyond, • A nice Bonus! Of up to £6,000 a year! What Pho is looking for: • Hands on chefs who are passionate about cooking fresh, vibrant and flavoursome food., • Head Chef with minimum x2 years' in role., • Experience managing a team of chefs. In Pho we have wok chefs, lines chefs and sous chefs to support you., • Strong knowledge in food safety and managing compliance within health and safety regulations, • Experience controlling stock and par levels through mindful ordering., • Comfortable using different systems as part of your day-to-day. E.g. Acquire for stock ordering.

Job Ref: 13574 Branch: Apex Temple Court Hotel - London Location: Apex Temple Court Hotel, London Salary/Benefits: Competitive Pay plus excellent company benefits and perks. Contract type: Permanent Hours: Full Time Shift pattern: 5 out of 7 Hours per week: 40 Posted date: 18/09/2026 Closing date: 30/10/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Cluster Maintenance Manager for Apex Temple Court and Apex City of London Hotel. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality – it's what brings the spark, the curiosity, and the human touch to every interaction. Role Overview Our Cluster Maintenance Manager will always be motivated and highly engaged to provide personalised 'world class' customer care and service to all guests, team members, clients and directors, in line with our brand standards and procedures – ensuring every guest request is completed promptly and decisively, and aspiring to make the impossible, possible. As part of the senior leadership team, you will be responsible for leading a multi-disciplined maintenance team in the delivery of the short and long-term planning and management of the engineering operations for the cluster properties, across both the front and back of house. You will ensure an efficient and economic running of the engineering disciplines, supplying services as required to the entire operation and maintaining equipment, building and utility services in optimum condition. This role will include operational cluster shift coverage across a seven-day senior duty management rota and working between properties on a rotational basis. Main Responsibilities • Lead the planning, scheduling and delivery of all preventative and reactive maintenance programmes across accommodation, public areas, and mechanical and electrical plant systems, • Develop and deliver annual OPEX, CAPEX, repair and refurbishment plans, on time and within budget, • Proactively control maintenance consumable costs against departmental budgets and revenue performance, • Drive product quality standards and property upkeep through regular strategy meetings, performance reviews and continuous improvement, • Oversee the implementation and ongoing use of the Engineering Management System (LOGIT / CAFM Explorer) to support efficiency and compliance, • Achieve monthly Net Promoter and Guest Review Index targets, maintaining exceptional standards of presentation and attention to detail, • Lead health, safety, compliance and building security activity, ensuring all statutory requirements, audits and inspections are met, • Produce clear cost-benefit analyses and business cases to support capital investment decisions, • Coach, train and develop the engineering team to maximise productivity and service quality, • Collaborate with hotel leadership and external stakeholders to deliver strategic objectives, support community initiatives, and promote apprenticeship and talent development About You As Cluster Maintenance Manager, you will show initiative, be able to prioritise your workload, and have an organised and methodical approach to your work. You will have an excellent understanding of Health and Safety in the workplace, plus a good understanding of legal compliance and record keeping. This role is based across our London Cluster, and you will support other Lead Engineers within the wider cluster. We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role as you begin your journey with us. To excel within this role, you will have: • Clear and influencing communicator with the ability to interact across all levels, • Ability to adapt and drive a continuous growth and transformational mindset, • Strong organisation skills with the ability to multitask, • Thorough knowledge of all types of mechanical equipment such as chillers, boilers, water softeners, refrigeration and HVAC equipment, • A cost-efficient and profit-driven approach, • The ability to identify and manage the best resources to achieve targets, • The ability to translate strategies into practical plans, • Confidence deploying time-in-motion exercises to ensure optimum cost engineering, • A track record of building and developing a guest-centric team culture, • A strong understanding of related H&S building and engineering requirements, • A coaching, supporting and challenging approach to deliver operational targets, • The ability to create an open environment Benefits You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits, which includes: • 35 days holiday, • Access to an external Employee Assistance Programme, • In-house company interactive employee communication app, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working, • Training and development from day one, • £200 referral bonus when your friends or family join the team And once you smash your probation, you'll also receive: • Contributions to a pension scheme, • Involvement in our employee recognition schemes, • 50% discount in our restaurants, • Annual anniversary complimentary guest experience – overnight stay and dinner for two, • Cycle to Work Scheme, • Discounted room rates, • Spa discount, • Life Assurance Cover Come and join our team, guided by our values of trust, friendliness, teamwork, and passion – the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. This role is not eligible for sponsorship under the Skilled Worker visa route. However, candidates who were granted Skilled Worker status prior to 22 July 2025 who have had continuous permission may still qualify for sponsorship. About Apex Temple Court Hotel Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.

We are looking for a friendly, reliable, and customer-focused Waitress to join our team. The ideal candidate will provide excellent service to guests, ensure a welcoming dining experience, and work efficiently in a fast-paced restaurant environment. Key Responsibilities • Greet customers warmly and escort them to their tables if required., • Present menus, explain daily specials, and answer questions about food and beverages., • Take accurate food and drink orders and enter them into the POS system., • Serve food and beverages promptly and professionally., • Check on customers during their meal to ensure satisfaction and address any concerns., • Process payments accurately using cash, card, or other payment methods., • Prepare and reset tables before and after service., • Maintain cleanliness and hygiene standards in the dining area., • Work closely with kitchen and bar staff to ensure smooth service., • Follow all food safety, health, and company policies., • Assist with opening and closing duties as required. Requirements • Previous experience in a restaurant or hospitality role is preferred but not essential., • Excellent communication and customer service skills., • Friendly, positive, and professional attitude., • Ability to work under pressure in a busy environment., • Strong teamwork and organisational skills., • Flexibility to work evenings, weekends, and public holidays., • Basic numeracy skills for handling payments., • Right to work in the UK (if applicable). Skills • Customer service excellence, • Communication and interpersonal skills, • Time management, • Attention to detail, • Teamwork, • Problem-solving

Pay: £13.00-£14.00 per hour Job Description: ROLE OVERVIEW The Host is the first and final point of contact for guests, delivering a warm, organised and professional welcome. The postholder manages reservations and the waiting list, coordinates seating, maintains the flow of the restaurant and works closely with the floor team to ensure every guest receives the attentive, high-quality experience expected across Emerald Hospitality Group. KEY RESPONSIBILITIES – Welcome guests warmly and professionally on arrival and thank them when they leave. – Manage reservations, walk-ins, the waiting list and guest enquiries accurately. – Coordinate table allocations and seating plans to support smooth service and maximise availability. – Escort guests to their tables, present menus and communicate relevant information to the service team. – Monitor the entrance and dining room, keeping guests informed of waiting times and responding promptly to requests. – Maintain accurate knowledge of menus, bookings, special events, accessibility needs and service standards. – Handle guest queries and concerns professionally, escalating to a Supervisor where needed. – Keep the reception and entrance areas organised, presentable and compliant with health and safety requirements. PERSON SPECIFICATION Essential – Previous experience in a Host, Reception or guest-facing hospitality role, ideally in a quality restaurant. – Excellent guest-service, communication and interpersonal skills. – Strong organisation and the ability to manage reservations and priorities accurately. – A calm, confident and professional approach in a busy environment. – Flexibility to work evenings, weekends and bank holidays. Desirable – Experience using a restaurant reservation or table-management system. – Knowledge of the venue, local area and dining recommendations. HOURS & TERMS 48 hours per week, worked flexibly including evenings, weekends and bank holidays; a separate 48-hour opt- out agreement will be provided. BENEFITS  Enjoy a complimentary birthday dinner on us.  Receive a 50% discount when dining with us.  Work with some of the best leaders in hospitality.  Access opportunities for progression within the company Benefits: • Employee discount Work Location: In person

23 Collective is a London-based real estate studio operating across lettings, property management, flatshares, and curated living. We work with over 30 partner agencies, landlords, and property companies across London, helping people find homes while supporting the management and growth of a diverse property portfolio.We believe environments shape who we are. The Role We’re looking for ambitious, energetic Lettings Agents to join our growing team.This is a fast-paced, people-focused role combining sales, property, customer service, and relationship building. You’ll work directly with prospective tenants, conduct viewings, manage enquiries, and help clients secure homes across our network of properties and partner agencies.This role is ideal for someone who enjoys speaking with people, thrives in a target-driven environment, and wants genuine earning potential and progression. Responsibilities -Respond to property enquiries from portals and marketing channels-Speak with prospective tenants and understand their requirements-Match applicants with suitable rooms and properties-Arrange and conduct property viewings-Build relationships with tenants, landlords, and partner agencies-Negotiate offers and secure bookings-Manage applicants throughout the rental process-Keep CRM systems and records up to date-Generate referrals and repeat business-Work closely with the wider lettings and operations team What We’re Looking For -Confident communicator with excellent people skills-Self-motivated and target-driven-Comfortable speaking with clients throughout the day-Strong organisational skills-Positive attitude and willingness to learn-Previous sales, lettings, hospitality, recruitment, or customer-facing experience is beneficial but not essential-Ability to work independently and take ownership of results SalaryCommision based + bonuses(targets)

Our story Back in 2019 in Paris, two friends, Charles and Victor, opened a brasserie together - the kind of place Parisians disappear into for a 3 hour lunch. They called it La Nouvelle Garde: a promise to eat and drink the French way, done properly, 100% homemade, cooked from scratch from the highest quality seasonal ingredients. They served classic French dishes prepared with care, generosity and excellence in beautiful, relaxed spaces full of energy. Guests loved it! 🎉 So they opened another one, and then another one. And 9 brasseries later, it was finally time to bring it to London. In July 2026 in Sloane Square, Brasserie Olivia was born. This is just the beginning of our London story, and we'd love you to help write the next chapter. The role As a Host / Hostess, you'll be the first person our guests meet when they arrive at Brasserie Olivia. You'll welcome and seat our guests, manage reservations and walk-ins using the SevenRooms platform. You'll work closely with the floor team to keep tables moving and make the most of every service. You'll keep an eye on what's happening across the restaurant, communicate with the team and jump in to help reset or prepare tables when needed. Most importantly, you'll make sure every guest receives a warm welcome from the moment they walk through our doors. What you'll bring • You have previous Host/Hostess experience in a busy restaurant., • You're confident using reservation systems; experience with SevenRooms platform would be a bonus., • You're warm, positive and naturally enjoy talking to people., • You're organised, quick on your feet and comfortable working in a busy restaurant., • You communicate clearly and work well with the wider restaurant team., • You understand the importance of managing bookings and turning tables efficiently while still giving guests a great experience., • You're happy to get involved and help the team wherever needed. What we offer: • Average hourly pay: £15-£16/hour (inclusive of Tronc)., • Full-time role, around 40 hours per week., • 50% discount across all Nouvelle Garde restaurants., • A freshly prepared staff meal on every shift., • Employee benefits platform (Hospitality Rewards), • Real opportunities for career progression as the business grows, with future restaurant openings already planned., • A supportive management team that values high standards, teamwork and continuous development. La Nouvelle Garde is an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can thrive. Please note you must have a right to work in the UK.

Part-Time E-commerce & Fulfilment Assistant Bow, East London | £15/hour | 10–20 hours per week | Weekday mornings Do you enjoy being organised, getting things done and working in a hands-on environment? We’re looking for a reliable, practical and switched-on E-commerce & Fulfilment Assistant to join our growing team in Bow. About Melber Melber helps international consumer brands launch and grow in the UK. We work with exciting brands across beauty, wellness, fashion and lifestyle, supporting everything from e-commerce and fulfilment to market entry and growth. We also operate our own established accessories brand. What you'll be doing The main focus will be picking, packing and dispatching online orders, but there’s much more to the role. You’ll also help with: • Picking and packing customer orders, • Printing labels and preparing courier collections, • Receiving, checking and organising stock, • Processing returns and exchanges, • Supporting Shopify and other e-commerce systems, • Stock counts, inventory checks and spreadsheets, • Preparing products, packaging and orders for our own accessories brand, • Getting stock ready for promotions, launches and wholesale orders When things are quieter, you’ll switch between tasks and help wherever the team needs you. Experience You don’t need to have done exactly this job before, but you do need some relevant experience — perhaps in: • E-commerce or Shopify, • Warehouse or fulfilment, • Retail stockroom, • Dispatch or logistics, • Inventory management, • Fashion, beauty or consumer products, • An online business or marketplace such as Etsy, eBay or Amazon Most importantly, you’re reliable, accurate and organised, comfortable working at pace, and happy getting stuck into practical tasks. You’ll need to be comfortable using a computer as well as doing physical picking, packing and stock work. The practical details Hours: 10–20 hours per week Shifts: Usually 9am–1pm or 9am–2pm Days: Weekday mornings, ideally across 3–5 days Monday mornings: Particularly useful Pay: £15 per hour Location: Bow, East London Start: As soon as possible Interested? Send us your CV and a short note telling us: Why you're applying for this role What relevant experience you have Which days/hours you’re available

Venue Manager – Pinky Burger Foundry Hospitality Group is looking for a friendly, energetic and highly organised Venue Manager to take care of the day-to-day running of Pinky Burger, our new burger, cocktail and karaoke concept in Balham. This isn’t a traditional restaurant management role. Pinky has a deliberately simple food operation, QR-code ordering, a dedicated bar person and support from our Operations Manager. What we need is someone who can take ownership of the venue and make sure every shift runs brilliantly. You’ll be responsible for opening and setting up the venue, keeping it clean, organised and looking great, welcoming guests, overseeing the floor and QR ordering system, coordinating with the kitchen and bar, managing the private karaoke room and making sure the atmosphere stays fun, friendly and well controlled. Most importantly, we’re looking for personality. You should genuinely enjoy meeting people, be confident talking to guests and have the sort of presence that makes people feel welcome from the moment they walk through the door. You don’t need years of restaurant management experience. You might currently be a supervisor, duty manager, assistant manager or an experienced front-of-house person ready to take the next step. Hospitality experience is important, but attitude, reliability, organisation and personality matter just as much. You’ll have the support of Foundry Hospitality’s Operations Manager, while having plenty of autonomy to make Pinky a great neighbourhood venue. The right person will be: • Warm, outgoing and naturally welcoming, • Reliable and highly organised, • Comfortable taking responsibility for a venue, • Experienced in hospitality, bars, restaurants or similar, • Happy working in a lively, informal environment, • Hands-on — willing to jump in wherever needed, • Confident managing busy evenings and late-night trade, • Someone who takes pride in keeping a venue spotless, organised and ready for service This is a great opportunity for someone looking for their first venue management position without stepping into the complexity of running a large traditional restaurant.

Citadines Holborn-Covent Garden is seeking a confident Maintenance Technician to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Maintenance Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Technician , you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Maintaining and repairing all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Maintaining and repairing heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required Processing handover in line with Company guidelines To be successful in the role of Maintenance Technician , we require: Previous experience in a similar role Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Strong technical and time management skills A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Maintenance Technician . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Multitasking, Organisation Skills, Attention to Detail, Technical Skills, Customer Focus, Team Work, Communication Skills, Problem Solving

Paradiso Burger & Cocktail Bar is looking for a confident, outgoing and well-presented Host/Hostess to join our team in the heart of Soho. As the first and last point of contact for our guests, you’ll set the tone for their entire experience. We’re looking for someone with great energy and personality who can deliver a warm welcome while confidently managing a busy restaurant door. Key responsibilities: • Welcoming and seating guests, • Managing reservations, walk-ins and waiting lists, • Organising the seating plan and supporting smooth table turns, • Answering telephone calls and guest enquiries, • Communicating bookings, special occasions and requests to the team, • Working closely with management and the floor team, • Keeping the entrance and reception area organised, • Creating a fun and welcoming atmosphere, • Ensuring every guest receives a friendly farewell We’re looking for someone who: • Is confident, friendly and naturally welcoming, • Has excellent communication and customer-service skills, • Remains calm and organised during busy services, • Enjoys interacting with guests and has a strong personality, • Takes pride in their appearance and professionalism, • Is reliable and works well as part of a team, • Is available to work evenings and weekends, • Has previous hosting or restaurant experience; reservations-system experience is an advantage What we offer: • Competitive hourly pay plus tronc, • Staff meals while working, • Employee discounts, • Training and development opportunities, • A fun, lively and supportive working environment, • Opportunities to progress within the company If you’re outgoing, passionate about hospitality and know how to make a brilliant first impression, we’d love to hear from you.

🐟 Experienced Restaurant Receptionist / Host 📍 Fish! Borough Market – London Bridge 💷 £14–£15 per hour including tronc + monthly tronc bonus ⏰ 30 hours per week | Permanent position 📅 Mix of single & double shifts | 2–3 days off per week Love hospitality, thrive in a busy restaurant and know how to keep a buzzing reservations book under control? We’d love to hear from you! Fish! Borough Market is looking for an experienced, confident and enthusiastic Restaurant Receptionist/Host to join our front-of-house team in the heart of one of London’s most iconic food destinations. Our brasserie-style seafood restaurant welcomes around 2,500 guests every week, with seating for 110 guests inside and 45 on our terrace. We're busy, fast-paced and friendly, combining professional service with a relaxed atmosphere. As our Host, you'll be at the centre of the action, managing reservations, coordinating tables and being one of the first friendly faces our guests meet. 🍽️ The Role You'll take ownership of the reception and reservations area, helping the restaurant run smoothly throughout service. Your responsibilities will include: • Warmly welcoming and seating our guests, • Managing online, telephone and walk-in reservations, • Coordinating the reservations book and maximising table availability, • Managing table allocations and turnover during busy services, • Organising and overseeing larger party reservations, • Responding professionally to guest enquiries in person, by phone and email, • Updating menus and completing daily administrative tasks, • Using Word, Excel and restaurant reservation systems like SevenRooms and Opentable, • Completing opening, closing and daily reception procedures, • Working closely with the management and front-of-house teams to ensure smooth service ⭐ What We're Looking For This is an experienced position, so we're looking for someone who is already comfortable working in a busy, high-volume restaurant environment. You'll ideally have: • Strong restaurant reception/hosting experience, • Experience managing busy restaurant services and reservation books, • A good understanding of table management and table turnover, • Experience with OpenTable and SevenRooms, • Knowledge of Microsoft Office, particularly Word and Excel, • Strong administrative and organisational skills, • Excellent communication and customer service skills, • Confidence handling guest requests and queries, • High energy and the ability to stay organised under pressure, • A proactive, positive and professional approach, • The ability to work independently while being a great team player 💫 What We Offer • £14–£15 per hour including tronc, depending on experience, • Additional monthly tronc bonus, • Monthly pay with early access to earned wages through Stream, • Additional benefits available through the Stream platform, • Free staff meals and drinks while on duty, • Sage employee benefits, • £500 Refer-a-Friend bonus, • 50% staff dining discount, • 20% family dining discount, • Workplace pension scheme, • 28 days' holiday, including bank holidays. Additional holiday days with length of service, • The opportunity to work in the heart of the vibrant Borough Market, • Internal training and development 🇬🇧 Right to Work All applicants must have the legal right to work in the UK and be able to successfully complete the required Right to Work check before starting employment. 🐟 Ready to Join Us? If you're an experienced restaurant host who loves people, enjoys the buzz of a busy service and knows how to keep things running smoothly when the restaurant is full, we'd love to hear from you. Apply today with your CV and tell us about your restaurant reception/hosting experience.

Reporting to the Head of Marketing and working alongside the Marketing Manager, you will play a key role in driving marketing performance across [Firmdale Hotels'](http://www.firmdalehotels.com) eleven properties in London and New York. Using data-driven insights, you will help grow customer acquisition and engagement across our hotels and restaurants through targeted digital marketing campaigns. You will thrive on working with large datasets, uncovering the stories behind the numbers and transforming them into actionable insights that drive performance. You will collaborate with teams across the business, from General Managers to Revenue and IT, connecting data points and developing a strong understanding of both our brand and our guests. ++RESPONSIBILITIES++ CRM & Email Marketing • Own the data integrity and performance of the Firmdale Hotels CRM database, implementing best practices for governance, auditing and data cleansing in partnership with the Marketing Manager., • Drive sustainable database growth across key customer touchpoints, identifying opportunities to enhance guest understanding while maintaining brand integrity and privacy standards., • Analyse audience and booking data to identify seasonal trends, customer behaviours and revenue opportunities, creating targeted B2B and B2C audience segments., • Partner with operational teams to optimise our integrations with wider group booking platforms (SevenRooms, OpenTable, Opera etc.) and leverage customer insights to increase opt-ins, engagement and retention., • Oversee third-party CRM integrations, ensuring data flows seamlessly and systems operate effectively., • Work closely with the Data Protection Officer (DPO) to ensure GDPR compliance and continuously improve data capture, management and retention processes. Paid Digital Marketing • Develop customer acquisition and retention strategies with individual performance metrics, analysis and campaign optimisation., • Support our external agencies with the planning, management and optimisation of paid media campaigns, including PPC, Google Hotel Ads, social media (Meta) and emerging AI-driven advertising platforms., • Monitor campaign performance, provide actionable insights and collaborate with agency partners to maximise return on investment., • Deliver analysis and reporting on all paid media activity, identifying opportunities to improve targeting, engagement and conversion. SEO, GEO & AI • Collaborate with our SEO agency and wider marketing team to improve organic visibility, onsite SEO performance and Generative Engine Optimisation (GEO)., • Lead evaluation of emerging AI technologies, recommending and implementing initiatives that enhance brand visibility across AI search platforms and improve marketing intelligence capabilities. Website & Digital Experience • Work with the Marketing Manager to support the ongoing optimisation of website structure, user experience and conversion performance., • Work with agency partners to refine analytics implementation and measurement frameworks., • Develop and maintain tracking standards, including UTM governance and campaign attribution., • Oversee website-related system updates and ensure digital platforms remain fit for purpose. Strategy, Insights & Reporting • Spearhead digital transformation initiatives seeking out new opportunities to develop and improve the digital marketing function., • Monitor and report on digital performance across the brand and individual hotels, analysing traffic, engagement, database growth, leads and conversions., • Develop and maintain a robust tracking strategy for all marketing campaigns and activations to ensure that we can measure performance across multiple channels (email, social, search, PR and website)., • Work closely with the revenue team to develop data-driven tactical strategies to increase bookings across the hotels at key times of the year and at key parts of the sales funnel, • Manage reporting dashboards and visualisation tools (GA4, TapClicks and other platforms), ensuring stakeholders have access to clear, actionable insights., • Oversee Google Tag Manager and ensure accurate tracking across all digital touchpoints., • Identify growth opportunities across rooms, restaurants, bars and wider hotel experiences through customer and performance analysis., • Communicate insight-led recommendations, successes and key learnings to stakeholders, helping shape future marketing strategy. ++Location and Hours:++ • 9am to 6pm Monday to Friday, based at our Head Office in Soho., • Comfortable working on-site across multiple hotel locations and maintaining a visible presence to embody and represent the brand. ++REQUIREMENTS++ • At least 5 years' experience in digital marketing, preferably in the luxury hospitality sector working across hotels and restaurants, • Strong knowledge of the Google Suite including GTM and GSC, • Comfortable working with large datasets and translating them into actionable recommendations, • Experience working with a restaurant reservation platform, preferably SevenRooms and/or OpenTable, • Strong understanding of Google Ads, SEO, GEO and paid search, • A good understanding of the evolving digital landscape, including AI, • Data-orientated and proactive, • A genuine interest in hospitality and design, • Highly organised with meticulous attention to detail, • Excellent communication and presentation skills

OPERATIONS GRADUATE - LONDON HQ As Operations Graduate, you’ll support the teams behind the scenes that keep our properties running smoothly and our guest experiences exceptional across edyn’s portfolio of brands. Working closely with property teams and central functions, you’ll gain hands-on experience across operational performance, reporting, process improvement, and service delivery. You’ll help monitor performance, support operational initiatives, maintain standards, and identify opportunities to make the way we work even better. This role is perfect for someone who is curious, organised, and enjoys understanding how things work. Combining analytical thinking with a proactive approach, you’ll play an important part in supporting our operations function and contributing to the continued growth of our hospitality business. This role is based five days a week in our London Bridge Head Office. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Coordination & Administration Support the coordination of operational activities between Head Office and property teams. Assist in maintaining central operational procedures, policies, and process documentation. Monitor the completion of operational actions and follow up with relevant stakeholders where required. Support the rollout of new operational initiatives, tools, and ways of working across the portfolio. Performance Monitoring & Reporting Assist in preparing daily, weekly, and monthly operational performance reports for senior management. Consolidate data from multiple properties and systems to support business reviews and operational decision-making. Monitor key operational metrics, identify trends, and escalate potential risks or performance issues where appropriate. Support the preparation of presentations, dashboards, and analysis for operational meetings and reviews. Cross-Functional Stakeholder Support Work closely with Finance, Commercial, HR, Technology, and other central functions to support operational priorities. Provide operational information and administrative support for cross-functional projects and initiatives. Assist property teams with queries relating to operational processes, reporting requirements, and system usage. Build effective working relationships with stakeholders across the business. Compliance & Governance Support Assist with the coordination of operational compliance activities, including audit tracking and policy adherence. Maintain records of compliance actions and ensure documentation is complete and up to date. Support the monitoring of operational standards and governance requirements across multiple jurisdictions. Ensure operational activities are carried out in line with company policies and relevant regulatory requirements. Continuous Improvement & Projects Participate in operational improvement projects and strategic business initiatives. Help identify opportunities to improve efficiency, standardise processes, and enhance operational effectiveness. Support the testing, implementation, and review of new systems, reporting tools, and operational processes. Contribute ideas and feedback to support the ongoing development of the Central Operations function. THE FIRE YOU CARRY You will be self-motivated, organised, and outcome-focused, looking to achieve all metrics and expectations set in terms of task delivery. Strong attention to detail and the ability to manage multiple priorities effectively. Excellent communication and interpersonal skills, with the confidence to work with stakeholders across different functions and levels of the business. Strong analytical and problem-solving skills, with the ability to interpret operational data and identify insights. A proactive approach to learning and continuous improvement MS Office skills, particularly Excel, Word, and PowerPoint. YOUR PROVEN TRACK First-class or Upper Second-Class Honours degree in Business Management, Operations Management, Hospitality Management, or a related field. Previous internship, placement, or work experience in operations, business support, consulting, or hospitality is desirable. Experience working in a multi-site, hospitality, or service-based organisation WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Retail store manager Location: Walthamstow, East LondonJob type: Part-timeWorking days: Wednesday to SundayWorking hours: 12:00pm–7:00pm/ 11am-8pm Pay: tbd About gulf perfumery Gulf Perfumery is an independent Arabian fragrance boutique offering a carefully selected collection of perfumes in a calm and welcoming retail environment. We are looking for a dependable and confident Retail Store Manager to take responsibility for the day-to-day running of the shop. The Role You will be trusted to manage the store independently, deliver friendly and knowledgeable customer service, maintain accurate stock records and ensure the shop remains organised, secure and presentable throughout the day.This is a hands-on position suited to someone who is comfortable approaching customers, recommending fragrances and taking ownership of the store while the business owner is away. Main Responsibilities • Opening and closing the store securely, • Welcoming customers and understanding their fragrance preferences, • Recommending suitable perfumes and confidently closing sales, • Managing perfume testing and ensuring testers are used responsibly, • Operating the till, card terminal and receipt system, • Accurately processing cash and card transactions, • Completing opening and closing cash checks, • Monitoring stock levels and reporting low-stock products, • Receiving, checking and organising deliveries, • Keeping shelves, testers and displays clean and well presented, • Maintaining the cleanliness and overall appearance of the store, • Handling customer questions, complaints and returns professionally, • Following store policies, security procedures and loss-prevention measures, • Preparing and serving the store’s iced coffee and matcha drinks when required, • Providing the owner with clear updates on sales, stock and any issues during the day The ideal candidate will be: • Reliable, punctual and trustworthy, • Confident working independently, • Friendly and approachable without being overly pushy, • Comfortable setting polite boundaries with customers, • Organised and attentive to detail, • Confident handling cash, stock and store keys, • Able to communicate clearly and recommend products, • Genuinely interested in fragrance, beauty or luxury retail, • Comfortable learning about Arabian perfume brands and scent profiles Previous retail, fragrance, beauty or supervisory experience is preferred. Training on our products and store procedures will be provided. • A responsible position within a growing independent business, • Product and fragrance training, • A calm and distinctive working environment, • The opportunity to contribute ideas and grow with the business, • Staff discount

Mortgage & Protection Adviser Location: Basildon, Essex Salary: £30,000–£40,000 basic, depending on experience OTE: Up to £100,000 Commission: Uncapped Forward Systems Recruitment is working with an established specialist mortgage brokerage in Basildon that is looking to add an experienced Mortgage & Protection Adviser to its team. This is a strong opportunity for an adviser who wants access to a consistent flow of inbound opportunities, uncapped earning potential and the chance to work with a varied client base, including more complex mortgage cases. The role You will work with prospective and existing clients to understand their circumstances, identify appropriate mortgage and protection solutions, and manage cases through the advice process. The business operates within a specialist area of the mortgage market and works with clients whose circumstances can be more complex than standard high-street cases, including self-employed and complex-income applicants. You will have access to a strong flow of inbound leads, allowing you to spend more of your time advising and converting clients rather than relying entirely on self-generated business. What we’re looking for • CeMAP qualified, • Around 2+ years’ mortgage advisory experience, • Current or recent experience working as a Mortgage Adviser, Mortgage Broker or Mortgage & Protection Adviser, • Strong communication and client-management skills, • Comfortable advising clients across a range of mortgage circumstances, • Commercially driven and motivated by performance-based earnings, • Able to work from the Basildon area Package • £30,000–£40,000 basic salary, depending on experience, • OTE up to £100,000, • Uncapped commission, • Strong inbound lead flow, • Exposure to specialist and complex mortgage cases, • Training and support within the firm’s specialist market This role is particularly suited to an adviser who has built a solid foundation in mortgage advice and is looking for an opportunity with greater lead flow, earning potential and room to develop. If you’re CeMAP qualified and would be open to hearing more, apply directly or contact Forward Systems Recruitment for a confidential conversation.