Trabajos call agent en , LondonCrear alertas

Travelzoo is hiring a Member Services Associate. This position is based in either the London or Manchester office.This position will report directly into the Head of Member Services.Do you feel…Skilled in escalating service issue resolution: lead investigations, negotiate client solutions, and design systemic fixes to prevent recurrenceConfident to partner with Sales and Production teams to resolve operational issues related to travel offers, including deal structure, disclosure accuracy, fulfillment, and communicationsDriven to manage and resolve client billing disputes, payment reconciliations, and invoicing discrepanciesKeen to lead and administer the quality assurance programme across front line and escalations service teams, setting quality standards and driving performance accountabilityAble to conduct structured performance audits of service team operations to verify policy and process compliance; identify gaps and implement action plansEager to produce regular member and client insights reports and contact centre performance reviews; translate data into actionable recommendations that enhance the member journey and agent effectivenessMotivated to evaluate and champion new agent tools, workflow automation, and client portal enhancements that improve the user experience and operational efficiencyYou are ideally...A degree educated professional with 3–5+ years of progressive experience in customer service, client success, account management, or service operationsExperienced in serving as the primary contact for client relationship managementAble to translate customer service content and communications for German-speaking members, including templates, correspondence, and support materialsHighly organized, possess strong analytical and problem-solving skillsA confident communicator who can exercise independent judgment and decision-makingFluent in German (written & oral) - please note this is a must-have requirement for the position.Proficient in Microsoft Excel and Power BIWhat’s in it for you…Broaden your horizon by working with a global team and potentially in a different country Experience one of our travel deals first-hand each year, with additional vacation days and a travel budget – we call it the Travelzoo Experience We recognize your achievements with our employee awards Enjoy working like an entrepreneur? Our flat hierarchies will provide you with this opportunityWe offer competitive compensation and benefit packages If you are excited about this opportunity and feel intrigued by our values of “leading by example”, “warm heart”, “cool head” and “working hands”, then we would like to get to know you!DepartmentEmployment TypeEmployeeMinimum Experience

About LendableLendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world’s leading fintech companies and are off to a strong start:One of the UK’s newest unicorns with a team of just over 700 peopleAmong the fastest-growing tech companies in the UKProfitable since 2017Backed by top investors including Balderton Capital and Goldman SachsLoved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.Join us if you want toTake ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quoBuild the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy liftingThis role can be based out of either our London or Chatham offices.Role OverviewDrive back office performance by monitoring case volumes, agent activity, and workload across Complaints, Financial Crime, Fraud & Card Disputes, and Fraud Investigations.Accountable for maintaining schedule accuracy in Assembled (our Workforce Management platform) - processing intraday adjustments for absence, lateness and non-productive time to keep capacity aligned with demand and protect SLA targets.Deliver clear, timely intraday reporting, providing back office stakeholders with actionable insights on performance, agent activity and resource risk.Key ResponsibilitiesWe are looking for a proactive and detail-oriented Back Office Real Time Coordinator to join our Workforce Management team at Lendable. This is a newly created role, sitting at the intersection of Workforce Management and back office operations - you will be the dedicated real-time point of contact for our Complaints, Financial Crime, Fraud & Card Disputes, and Fraud Investigations teams.Unlike frontline coordination, this role requires an understanding of case-based workflows: how cases age, where backlogs build, and how to direct resources in a way that protects SLAs. You will work closely with the Workforce Lead and directly support Team Leaders and Operational Managers across all back office functions.Success means making data-driven decisions on the fly to optimise agent schedules, handle unexpected shifts in volume, and communicate clear, actionable, performance trends to stakeholders at all levels. If you are a natural problem-solver with a sharp eye for details who thrives in a dynamic, fast paced environment, we want you on our team! You will report directly to the Workforce Lead.Responsibilities:Intraday Capacity & Workload Management: Monitor real-time case volumes and throughput across back office queues (Complaints, Financial Crime, Fraud, Card Disputes, Fraud Investigations), identifying capacity risks and recommending resource reallocation to protect SLA targets.Schedule & Rota Adjustments: Process intraday schedule adjustments including absences, lateness, and unplanned non-productive time. Work with the Workforce Lead and Back office operational leaders to optimise available capacity against live workload demand.Performance Monitoring & Reporting: Actively track agent schedule adherence and productive time, flagging deviations to team leaders and operational managers. Generate and distribute intraday and daily performance snapshots covering key back office metrics such as volumes worked, SLA performance, and back office occupancy.Communication & Collaboration: Act as the primary real-time point of contact for back office operational matters, proactively communicating performance risks to relevant team leaders and the Director of Complaints and Fraud. Partner with the Workforce Lead to develop Assembled capability for back office teams, including building out relevant reporting and scheduling features.Escalation Management: Identify and escalate system issues, significant deviations from planned capacity, or emerging SLA breach risks to the Workforce Lead and relevant operational leads promptly.Building the Function: As this is a newly created role, you will play an active part in shaping how back office real-time coordination works at Lendable — documenting processes, defining metrics, and establishing ways of working with each team.Qualifications:Analytical Skills: Analytical and problem-solving abilities to interpret real-time data, identify trends, and make informed decisions quickly.Back Office Experience: Experience working in or closely with a back office function (Complaints, Financial Crime, Fraud, or similar) is desirable. An understanding of case-based workflows, SLA management is advantageous.Communication Skills: Excellent verbal and written communication skills to effectively convey real-time information, collaborate with team members, and escalate issues when necessary.Technical Aptitude: Proficiency in using real-time monitoring tools, analytics platforms, and software systems. Knowledge of workforce management software (Assembled, Calabrio, Genesys) is beneficial.Time Management: Ability to prioritise tasks, manage multiple streams of real-time data simultaneously, and work under pressure to meet tight deadlines and service level requirements.Interview Process1) 15 minute online Assessment2) 30 minute call with a member of the Talent Team3) Onsite Interview with the hiring manager4) 30 remote interview with Director of Complaints, Fraud and FinCrimeLife at LendableWinning team: the opportunity to scale up one of the world’s most successful fintech companiesFlexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sitesSocials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office wallsHealth coverage: support for your physical and mental wellbeing, including private health coverRetirement & savings: long-term financial wellbeing through retirement savings plansEmployee referral programme: earn a competitive bonus when you refer successful new team membersOffice meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locationsSustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locationsPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.Check out our blog!LocationLondon/KentEmployment TypeFull timeLocation TypeHybridDepartmentOperations

The AI Engineer designs, builds and operates scalable, secure AI solutions for JCDecaux UK, with a focus on Copilot implementations and agentic AI that augment users and automate complex workflows. The role converts business and data requirements into production-grade AI assistants, copilots and intelligent agents embedded into products, processes and decision making. Working closely with technology and business teams, the AI Engineer oversees solutions from experimentation through to deployment, optimisation and support, ensuring they integrate with JCDecaux UK’s digital, data and technology landscape. The role supports JCDecaux UK’s vision and mission by using advanced AI to pioneer real-world communications and enhance client and consumer understanding.Reports to: Chief Innovation and Technology OfficerWhat you'll be doing...Design and implement AI copilots and agentic AI solutions that assist users, automate multi-step tasks and orchestrate calls to internal tools and systems.Translate business use cases into Copilot scenarios, prompt flows, connectors and agent behaviours, defining secure, scalable solution architectures.Build and maintain AI components (e.g. RAG, classification, recommendation, summarisation) using Python and modern ML/LLM frameworks.Implement end-to-end MLOps pipelines for development, testing, deployment and monitoring of Copilot and AI solutions, and deploy them into production environments (e.g. Microsoft 365 Copilot, Azure, internal apps).Integrate AI agents with enterprise systems (e.g. CRM, ERP, scheduling, inventory, data platforms) via APIs and microservices.Collaborate with data engineers to design data pipelines, retrieval layers (vector stores, search indices) and large-scale processing using big data frameworks.Implement monitoring, logging and analytics to track usage, performance, quality and user satisfaction, and lead optimisation to address issues such as drift, hallucinations and latency.Contribute to AI engineering standards, guardrails and best practices, and support incident investigation and resolution with Service Delivery.Ensure solutions comply with security, privacy, compliance and ethical AI requirements, including access controls, data protection and risk assessments.Share knowledge and mentor colleagues to build AI literacy and capability across IT and the wider business.A little bit about you...Degree in Computer Science, Data Science, Software Engineering, Mathematics, Engineering or a closely related field.Previous experience in AI, data science, ML engineering or advanced analytics.hands-on experience designing, building and deploying Copilot and/or agentic AI solutions (e.g. Microsoft 365 Copilot extensions, Azure OpenAI-based copilots, custom AI assistants/agents).Strong proficiency in Python for AI/ML development, including use of common ML and data libraries (e.g. TensorFlow/PyTorch, scikit-learn, pandas, NumPy).Proven experience integrating AI services with enterprise systems via APIs and event-driven architectures.Practical experience with LLMs, prompt engineering, RAG and tools/plugins for agents and copilots.Familiarity with cloud platforms (ideally Azure) and AI services (e.g. Azure OpenAI, Azure Machine Learning, or equivalents).Experience working in agile, cross-functional delivery teams.Desired but not essential…. Postgraduate study or certifications in AI, machine learning or data science.Cloud certifications (e.g. Azure, GCP, AWS) and relevant AI/ML credentials.Experience with big data and distributed computing (e.g. Spark, Databricks, Hadoop or cloud-native alternatives).Experience with containerisation and DevOps/MLOps tools (e.g. Docker, Kubernetes, Git, CI/CD, MLflow, Airflow).Strong experience with data engineering concepts (ETL/ELT, data integration, warehousing, vector databases/search)A little bit more about us...We believe in building a diverse and inclusive culture and positive employee experience. We are One Team, more than just ourselves.We are customer first, we understand, and help solve our customers’ problems.We Test & Learn, we are empowered to learn and grow, unafraid of change.We choose to care, we are committed to doing the right thing, the right way.It’s really important to us that we give as much to our colleagues as they give to us.Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.We believe that diversity of thought, experience and background provides the platform for great creativity,We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.About our recruitment process….1. You find or get sent this job advert, read it, and feel like you’re you’d be a great addition to the JCD family.2. You send in your application to let us know you’re interested.3. We see your application, get excited, and give you a call.4. You’ll meet us twice, depending on the role prepare a presentation and we’ll get to know each other.5. You’ll begin your journey with us, we're excited to support and develop you throughout your career.SummaryLocation: London - PaddingtonType: Full time

Company DescriptionVersion 1 has celebrated over 29 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.We’re an award-winning employer reflecting how our employees are at the very heart of Version 1 and what we do:UK & Ireland's premier AWS, Microsoft & Oracle partner3300+ strong, 350/300m revenue business10+ years as a Great Place to Work in Ireland & UKBest Workplace for Women in the UK & Ireland by GPTWBest Workplace for Wellbeing in the UK by GPTWWe’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!Job DescriptionYou will be working in a Scrum Team of cross-functional skills in tight collaboration practising Agile. you'll collaborate closely with Product Owners, Business Analysts, Technical Architects, UX/UI Designers and other team members to understand business requirements and drive the solution design and development of our digital products. You will have strong experience on React with Python and Large Language Models (LLMs) to support and enhance our client’s AI-driven initiatives. Beyond technical expertise, you will follow software engineering best practices, including codebase security, testing, and scalability of AI systems. This role requires someone who is a self-starter and stays ahead of technology. QualificationsExperience of working in a Scrum Team and an Agile environment You will have an extensive background in front-end development with significant experience working with ReactJS. Any further experience with Next.js/Angular/Vue.js is beneficial You will have some exposure to Python, contributing to the design, build, and support of scalable and secure full-stack web applications using FastAPI. Experience in Unit Testing with Jest Experience with GraphQL with React for efficient data fetching and state management is preferred. Consume and integrate RESTful APIs to efficiently connect frontend applications with backend services. Work with business and technical stakeholders to turn requirements into technical solutions. Exposure to integrating AI capabilities into applications using agent frameworks and MCP concepts. Write high-quality code and carry out peer code reviews. Manage code using Git and CI/CD pipelines. Support and mentor team members to follow agreed standards and practices. Financial Services or Capital Markets experience is beneficial. Additional InformationWhy Version 1?At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits.Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme.Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance.Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme.Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies.Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat.Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform.Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.And many more exciting benefits… drop us a note to find out more.SummaryType: Full-timeFunction: Information TechnologyExperience level: Mid-Senior LevelIndustry: Information Technology And Services

The companySmall businesses move fast. Opportunities often don’t wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that’s as flexible and responsive as they are.That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed.We’ve already cleared the way for 100,000 businesses with more than 4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive.We’re looking for an Account ManagerOur Account Managers are trusted advisors with the consultative sales skills to be able to explain complex products, convert opportunities and nurture a portfolio of businesses to drive growth. iwoca customers receive a dedicated Account Manager from the point of application, so you’ll have control of the end-to-end customer journey from on-boarding to retention.The roleiwoca's Account Managers are at the centre of conversion, building and maintaining strong, long-lasting relationships with small businesses. You’ll be an expert in SMEs and the business lending market, helping them achieve their goals with the support of iwoca.Working in the Account Management team you will convert customers and maximise revenue, from onboarding of new prospects to nurturing a portfolio of existing customers whilst managing businesses end to end through our customer journey, providing industry leading service levels by exceeding our customer’s expectations.The requirementsWe look for people who are smart, humble, motivated and who are always looking to improve.Ideally you'll have:Proven customer relationship management experience.Consultative sales skills that enable you to understand customer needs and match the right product or service to them.Experience explaining complex products and services to customers.A strong track record of not only meeting, but exceeding KPIs to drive both your and the team’s performance.Brilliant communication skills with an excellent telephone manner and a passion for delighting customers.A growth mindset that is engaged in our mission, helping us to improve how we convert and serve our customers and motivated to collaborate with team mates.Bonus:Experience working in financial services.A strong background in compliance and call QA.Understanding on the lending/loan market.The salaryOur base salary range in Leeds is 30,000 - 37,000 + bonus (OTE 20%). Our base salary range in London is 34,000 - 41,000 + bonus (OTE 20%). We want to pay all of our employees fairly, so that’s why we regularly benchmark salaries based on market rates and to recognise your increasing value to our business.For the first month of the role to complete training, there is a requirement to be in the office three times per week. This will then drop to once/twice per week after completion of training.The teamOur Account Management team is one of the largest and fastest-growing at iwoca, with nearly 60 Account Managers and more growth ahead. It’s an exciting time to join a team that plays a key role in supporting small businesses.You’ll be supported by 11 experienced mentors and team leads, focused on coaching and development.There are clear progression pathways into Senior Account Manager roles, specialist positions, and management, with many team members advancing internally.Please see the link below to learn more about Conor’s career journey, progressing from a Customer Service Agent to a management role within our organisation.The cultureAt iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective.We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them.The officesWe put a lot of effort into making iwoca a great place to work:Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks.Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions.The benefitsFlexible working hours.Medical insurance from Vitality, including discounted gym membership.A private GP service (separate from Vitality) for you, your partner, and your dependents.25 days’ holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave.A one-month, fully paid sabbatical after four years.Instant access to external counselling and therapy sessions for team members that need emotional or mental health support.3% Pension contributions on total earnings.An employee equity incentive scheme.Generous parental leave and a nursery tax benefit scheme to help you save money.Electric car scheme and cycle to work scheme.Two company retreats a year: we’ve been to France, Italy, Spain, and further afield.And to make sure we all keep learning, we offer:A learning and development budget for everyone.Company-wide talks with internal and external speakers.Access to learning platforms like Treehouse.Useful links:iwoca benefits & policiesCompensation Range: 30K - 41KLocationLeeds ; LondonEmployment TypeFull timeLocation TypeHybridDepartmentCustomer OperationsCompensation30K – 41K • Offers Bonus

Want to join a team of passionate people who want to build a future where no one dies from skin cancer? About usSkin Analytics is an award-winning, health tech company that deploys world-leading skin cancer pathways using AI as a medical device, DERM.Following our recent 15M series B funding, regulatory milestones hit, and doubling from 50 to 100 headcount in 2025, we're ready to scale further internationally, making history for AI in healthcare and the future of dermatology.We're proud to epitomise AI for good - with a Class III CE mark, DERM is the only AI as a medical device approved to make clinical decisions autonomously in the cancer space, as well as being the first company to receive a NICE recommendation for use across the NHS.*DERM is deployed at more than 28 NHS organisations where we enable patients to gain significantly quicker access to skin cancer diagnosis. If that's not enough, we also collaborate with some of the largest health insurers to reach patients in their own homes.We are a team of passionate people on a mission to build a future where no one dies from skin cancer.We are looking for an exceptional Senior AI Enablement Engineer to help transform the way Skin Analytics builds software.This is a senior role, reporting into our VP of Technology, focused on enabling engineers, teams and the wider business to maximise the value of AI-assisted and agentic software development.You will work alongside Engineering Managers, Senior Engineers, Product teams and business stakeholders to identify opportunities for AI-driven automation and productivity improvements across the entire software development lifecycle.You will help define the future engineering operating model at Skin Analytics, introducing new tools, workflows, agents and ways of working that allow our teams to deliver more value with greater quality and speed.This is a highly hands-on role. We are looking for someone who actively uses modern AI engineering tools every day and has practical experience delivering real software using agentic workflows.ResponsibilitiesAI Engineering EnablementLead the adoption of AI-assisted engineering practices across the organisation.Identify opportunities to automate software delivery processes using AI and agentic tooling.Design and implement AI-enabled workflows covering requirements, design, implementation, testing, documentation, deployment and support.Act as the subject matter expert for AI-assisted software engineering.Create standards, patterns and best practices for the use of AI within Engineering.Technical LeadershipPartner with Engineering Managers and Senior Engineers to improve team productivity and effectiveness, whilst maintaining quality and regulatory compliance.Coach, mentor and train engineers in the practical use of AI tooling.Establish metrics to measure the impact of AI tooling and automation initiatives.Agentic Systems DevelopmentBuild and maintain internal AI agents and automation solutions, integrating capabilities into our platforms and workflows.Evaluate and implement emerging AI tools and technologies.Develop reusable prompts, workflows, agent architectures and engineering accelerators.Work closely with Platform, DevOps and Security teams to ensure safe and scalable adoption.Strategic InnovationHelp shape Skin Analytics’ AI strategy across Engineering and the wider business.Evaluate emerging technologies and identify opportunities for competitive advantage.Work with leadership to prioritise AI initiatives based on business impact.Support the wider organisation in understanding how AI can improve operational efficiency.Required experienceLeadership and CommunicationAbility to influence technical and non-technical stakeholders.Experience driving engineering transformation initiatives.Strong coaching and mentoring skills.Excellent communication and presentation abilities.Comfortable working across multiple teams and disciplines.AI and Agentic EngineeringExtensive hands-on experience with modern AI engineering tools such as Claude Code, Codex, Gemini, Cursor, Windsurf or equivalent.Experience designing and implementing agentic workflows into software delivery processes.Deep understanding of prompt engineering, context management and agent orchestration techniques.Experience evaluating AI tooling and measuring productivity outcomes.Understanding of AI governance, security and risk management considerations.Software EngineeringStrong software engineering background with significant experience building production systems.Experience with JavaScript, TypeScript, Node.js, Cloud platforms such as AWS and Git-based development workflows.Understanding of software architecture and system design.Experience working within CI/CD environments.Benefits Competitive salaryShare options package - all our employees have ownership in the company Private healthcare Company pension incl. salary sacrifice options 25 days annual leave + 5 day company shutdown in August + bank holidays Enhanced parental leave - includes adoption & foster Yellownest Salary Sacrifice Nursery Scheme - save with workplace nursery schemeBike to work scheme Training budget Weekly catch-ups, monthly meetings to talk about you, your ambitions and work on your development Lots of fun social activities!Our Values Building a Strong Foundation Always Learning Lead from the Front Tough and ResilientThe Real StuffSkin Analytics embraces and is committed to diversity and equal opportunities. We are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. If you need any adjustments during our hiring process, you can indicate that at the next step.AI usage in our hiring processIf you submit an application to us, you will consent to AI playing a role in your hiring process. No hiring decision is ever made by an algorithm alone. Every AI-generated summary, screening result, or note is reviewed, verified, and, if necessary, corrected by a member of our recruitment team. Humans make the final call on who moves forward and who receives an offer.You can find more information about how we use AI in our hiring process here.LocationLondonAddressLondon, EnglandEmployment TypeFull timeLocation TypeOn-siteDepartmentTechnologyEngineering

We are a fast-growing agency looking for a superstar Project Manager with proven e-commerce experience and an appetite to build best-in-class websites. \n \n Our client portfolio includes well-known brands such as Topps Tiles, Oliver Bonas, and Agent Provocateur with many more clients across various different sectors including Fashion, Homeware, Luxury, Gifting, Outdoors, Food, and Charity. \n \n We believe that work should be fun and that as a team we produce better work when people enjoy their job and are passionate about what they do. Sounds good? Well, what are you waiting for — get your checklist out and see if it’s a good fit. \n \n Location \n The Tom&Co nerve centre is located at our brand new, trendy office near Tower Bridge. We can promise you a fun and creative place to work with a company that is growing fast so you will have plenty of opportunities to develop. We have openly embraced the flexibility of working from home and days in the office, with two compulsory office days. \n \n Summary of responsibilities \n As a project manager you will have full control of one of the “Pods” within the company. Each pod will consist of a multi-disciplinary, fully autonomous team, consisting of a designer, business analyst, FE & BE developers, QA testers, and a technical analyst, that will be geared towards looking after a subset of T&C’s clients. \n \n Below is a list of expected responsibilities: \n \n\n • Taking ownership and leading the pod in the delivery of all work \n, • Leading various agile ceremonies within the pod, eg. daily standup, refinement, kanban prioritisation and scheduling\n, • Keeping track of priorities and managing work accordingly\n, • Updating clients on scheduled work and any unexpected changes\n, • Joining the client for project weekly calls to provide updates, and maintaining excellent relationships\n, • Plans midterm resource vs holidays and escalates if risk of insufficient resource\n, • Ensures actions and decisions from retrospectives are carried forward\n, • Proactively analysing delivery statistics and looking for opportunities to optimise or increase delivery/efficiency\n, • Oversees Service Desk delivery and escalates urgent or slow-moving issues\n, • Project managing “retainer projects” within the pod\n, • Creating and maintaining project timelines and responding to and communicating changes\n, • Managing project budgets and identifying areas of risk\n, • Working with the Account Strategist to secure additional budget if required\n, • Ensuring any referrals to our partners are communicated to the AS team to introduce and ensure commission is received\n, • Weekly call with Head of Project Management to provide status update on pod delivery & project progress; proactive participation in improving the team efficiency and processes is expected\n, • Using Jira for managing all internal work\n, • Using ClickUp for client and project management, ensuring it’s utilised, maintained and remains organised\n\n \n Skills and experience \n\n • +3 years of project management experience\n, • Experience working with Magento2 preferable\n, • A clear communicator to internal teams and clients\n, • Effective client stakeholder management experience\n, • Good technical website understanding\n, • Understanding of PM methodologies, particularly Scrum\n, • Use of project management systems, particularly Jira\n, • Bright, ambitious, and looking to progress in a fast-paced, challenging work environment\n, • Well organised and a logical thinker\n, • Passionate about e-commerce and all things digital\n, • Excellent English communication skills\n, • Naturally well-organised, reliable, and enjoys working in a methodical way\n\n \n What's in it for you \n You will be part of an ambitious agency, experiencing rapid growth. This is a great opportunity where you can progress alongside the company, working closely with the directors, whilst being surrounded by people who are always willing to help each other. \n \n We offer a scheme for personal self-development as we believe in growing our employees' potential to the full. There are lots of opportunities within the company to develop and increase responsibility and skill set. We work hard through the week but never shy away from a wind down on a Friday. \n \n You will be joining a welcoming, friendly team, with a good sense of humour. You will have 24 days holiday, bank holidays on top, and we even give you your birthday off to celebrate in style. To top it all off – you’ll work on a shiny new MacBook Air, which you can take home, naturally. \n \n We believe in paying people what they feel they deserve, so you tell us what that is and we will tell you if our pockets are deep enough. \n \n Oh and one last thing... \n \n We are committed to diversity within our team and encourage and support females, POC, LGBTQ+ and peoples of all abilities to apply to our roles. We are focused on involving more diverse individuals in all our teams, but especially in our technical teams to do our bit to shrink the gender and diversity gaps in STEM. \n \n We look forward to hearing from you. \n

Associate / Associate Director – Chartered Building Surveyor | London Location: London \n Level: Senior to Associate Level (not ruling out Director) \n Sector: Building Consultancy / Property \n Working Pattern: Hybrid – typically 2–3 days per week in the office \n Excellent Salary & Benefits on Offer \n \n An established and growing property and building consultancy is looking to appoint a fully qualified Chartered Building Surveyor (MRICS) to join its expanding London Building Consultancy team. \n \n The business is experiencing continued growth both locally and nationally and is looking for an experienced Building Surveyor who can walk into the role and independently deliver professional Building Surveying instructions from day one. \n \n This is a newly created position offering genuine scope for progression, with the level open from Associate through to Director, depending on experience. \n \n The Role The successful candidate will take responsibility for a broad range of professional Building Surveying instructions, working directly with clients and providing technically robust advice and reporting. \n \n The key requirement is someone with a strong professional services Building Surveying background, rather than a candidate whose experience is predominantly project management, facilities management or operational delivery. \n \n You will be expected to manage instructions independently, maintain client relationships and help the wider team manage increasing workloads as the business continues to grow. \n \n Key Responsibilities & Experience \n Experience across a broad range of professional Building Surveying services is required, including: \n\n • Dilapidations\n, • Technical Due Diligence (TDD)\n, • Pre-acquisition surveys\n, • Schedules of Condition\n, • Planned Preventative Maintenance (PPM)\n, • Reinstatement Cost Assessments\n, • Defect diagnosis and building pathology\n, • Contract Administration\n, • Employer's Agent services\n, • Project Management\n, • Client-facing technical report writing\n, • General professional Building Surveying advice and consultancy\n\n \n You will be responsible for delivering high-quality technical work, managing your own instructions and developing strong, trusted relationships with clients. \n \n About You The ideal candidate will be: \n\n • MRICS qualified – essential\n, • A minimum of 2 years' post-qualification experience\n, • Experienced on the professional services / consultancy side\n, • Able to independently deliver professional Building Surveying instructions\n, • Strong across a broad range of Building Surveying disciplines\n, • Confident producing high-quality, client-facing technical reports\n, • Experienced in dealing directly with clients and managing instructions\n, • Commercially aware with strong technical judgement\n, • Proactive, self-motivated and able to manage their own workload\n, • Comfortable contributing to business development and the continued growth of the team\n, • A strong communicator with the confidence to operate at Associate level and above\n\n \n Candidates operating at Associate level are particularly encouraged to apply, although experienced Associate Directors and Directors will also be considered. \n \n Candidates whose backgrounds are predominantly project management or facilities management, without a strong professional Building Surveying foundation, are unlikely to be suitable. \n \n What's on Offer \n\n • Competitive salary, dependent on experience and seniority\n, • Hybrid working, with typically 2–3 days per week in the London office\n, • Genuine career progression within a growing consultancy\n, • Opportunity to take ownership of a varied professional workload\n, • Exposure to a diverse client base and range of instructions\n, • Opportunity to play an important role in the continued expansion of the Building Consultancy team\n, • Collaborative and supportive working environment\n\n \n Interview Process The process is expected to consist of two face-to-face interviews: \n\n • Initial interview with the hiring lead\n, • Second meeting with the wider team\n\n \n This is a new position created to support the continued growth of the business, with the successful candidate expected to make an immediate contribution to the team. \n \n Interested? \n \n If you are an MRICS Building Surveyor with 2+ years' PQE, strong professional services experience and the ability to independently manage a varied Building Surveying workload, we'd be keen to hear from you. \n \n Please call 07897729223 OR forward an up-to-date CV to susan@archerrecruitment.com and Susan will make contact to run through the role, opportunity and full details with you.

Huntsman are delighted to be working with a well established multidisciplinary construction consultancy in identifying an Associate Project Manager to join their London team based in the City. \n \n You will be working on a £200million residential development which is currently in the PCSA phase and working across a mixture of private and public sector clients. \n \n Candidates will need to be able to demonstrate a proven track record delivering new build, high rise, residential developments. \n \n In order to be considered for this role candidates must have the following experience: \n \n\n • 7 years of experience in the Project Management industry (Developer/Consultancy/Client Side)\n, • JCT Design and Build Contract Administration\n, • Employers Agent experience\n, • Pre Construction and Delivery experience\n, • Delivered schemes over £50million\n\n \n On offer is a salary of up to £85,000 plus company benefits, hybrid working model and generous benefits package. \n \n If you are interested, please contact James Waissel via email - james@huntsmanconsult.com or alternatively please call me on 07554884592 \n \n Due to the high number of applicants at this moment in time, only suitable candidates will be contacted. \n \n To view more roles within; Project and Development Management, please visit our website, contact James Waissel, and follow our LinkedIn page for regular industry updates. \n \n

Join us!We’re always happy to hear from people who are eager to learn and grow, and share our values. Read more about the role and apply.About the roleAs a Senior AI Engineer at Futurice, you'll be part of our growing AI & Data team, designing and building the intelligent applications and workflows that sit at the heart of our client work. You'll be shaping solutions, advising clients, and helping define how Futurice builds and delivers AI at scale.You'll work across the full lifecycle: from early-stage ideation and proposals through to building and deploying production-quality, cloud-native GenAI applications for clients across industries like media, retail, and automotive. You'll also mentor junior engineers and make meaningful contributions to our internal AI practices.Skills & RequirementsWhat we're looking for:5+ years of hands-on experience – in AI or applied data-intensive software engineering, or equivalent experience. A track record of taking projects from idea to production is what matters most.Proficiency in Python – You write clean, maintainable, production-quality code. You have experience taking systems from idea to production and keeping them running.Modern GenAI tooling – You have hands-on experience with libraries and tools like Pinecone, HuggingFace, LangChain/LangSmith, or CrewAI, and you know how to pick the right tool for the job.Understanding of agentic architectures – You're comfortable designing systems involving tool use, orchestration, evaluation, and multi-agent patterns, and you understand the trade-offs involved.Experience with RAG systems – You have a solid understanding of retrieval-augmented generation systems and pipelines, and you've built them in real-world contexts.Cloud platform experience – You're experienced with at least one of Azure, AWS, or GCP, and comfortable deploying and maintaining systems in production.Interest in client-facing work – You enjoy the full picture. You're as happy in a client workshop or contributing to a proposal as you are building. You can explain complex ideas clearly and build trust with clients.Curiosity over ego – You approach disagreement with empathy, learn from feedback, and care more about getting things right than being right.You don't need experience in everything in the world of GenAI, we know it moves fast. We're looking for people who are strong in a few areas and take the initiative to grow in others. Tell us what you've been exploring lately!What you'll doIn this role, you will:Design and build cutting-edge AI applications – from MCP servers and voice-to-voice real-time apps to RAG bots and multi-agent systems. You'll work on technology that's genuinely new territory.Advise clients on AI strategy – join workshops, contribute to proposals, and help clients understand what's possible and what's right for them. You'll be a trusted voice in conversations with clients, shaping direction alongside them.Build demos and PoCs – fast, purposeful, and client-ready. You know how to show something compelling without over-engineering it.Mentor junior engineers – share knowledge, review code thoughtfully, and help grow the team around you.Shape our AI practice – contribute to shared tools, frameworks, and ways of working. How Futurice delivers AI is something we build together.Next steps - who you’ll meet and for whatWe aim to make the process clear, human, and respectful of your time:Talent screening call (30m) – with someone from our People Team to learn about you, your ambitions, and answer your questions about the role.Skills-based interview (45m) – a Skills-based interview with our technical team.Coding Task (1 hour) - you can either bring your own code/architecture to walk us through, or complete a task provided by Futurice.Values interview (45m) – with a cross-functional duo to explore how you work, what drives you, and how you align with our culture of care, trust, transparency, and continuous improvement.What Futurice Offers YouWe use a transparent salary model based on your skills, responsibilities, and impact. The salary band for this role is 60,000 – 90,000 depending on experience.We also believe in care, trust, transparency, and continuous improvement. Here’s what that looks like in practice:A supportive, values-driven team culture where individuality is celebrated.A personal learning budget (1,200/year), mentoring, and knowledge-sharing sessions.Flexible, remote-first working with colleagues across the UK and EU.Private health insurance (WPA), pension contributions (6%+), and wellbeing support (50/month via Juno).25 days holiday + bank holidays + your birthday off — increasing by 1 day per year after 3 years’ service (capped at 30).A tiered parental leave policy (16 weeks maternity, 4 weeks partner, full pay depending on tenure).EV salary sacrifice scheme (depending on tenure).A clear career framework with review cycles every 6 months and a genuine path to a permanent role.What's it like to work hereEver since Futurice was founded, we’ve focused on creating a workplace people genuinely enjoy, Mondays included. We’ve built a welcoming culture where trust, kindness, and well-being matter as much as great work. Our atmosphere is open and warm, whether you’re in the office or working remotely. You’ll quickly feel part of the community where coffee chats, virtual fikas, or after-work hangouts happen naturally.Because our culture is shaped by all of us, every day, you’ll have an opportunity to influence how we work, connect, and evolve as a community. Across countries, teams, and time zones, everyone brings their own character, helping shape how we work, connect, and evolve together.At Futurice, new joiners aren’t expected to fit into a mold. Come as you are, whatever your background. We believe in the power of different perspectives, and diversity is a key part of our success at delivering customer value when they trust us with some of their most challenging and inspiring challenges. You can read more about our DE&I commitment here.Please note: Unfortunately we won’t be able to offer visa sponsorship for this role.

About PleoMessy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’.The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years.Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together.Please note: applications are open until 2nd September 2026 09.00 CEST. We will not review any application before the closing date. Please do not rush and use this time to submit a high quality application!About the roleThis is a senior individual contributor role in our Data Services & Governance team where you'll act as the thought and technical leader owning the semantic layer and analytics standards for Pleo. This means that you won't own a domain but you'll own what good looks like across all of them by developing, improving , maintaining and evangelising our modelling standards and AI-augmented development practices that every Analytics Engineer work with, regardless of which team they sit in. The semantic layer you will be designing and maintaining will be the single source of truth that AI agents, BI tools, and analysts query. This is foundational work with company-wide reach which will be ideal for you if you enjoy building things from the ground up. Our semantic layer is still in very early stage. Tooling selection is live, and this role has a strong voice in it. Our BI stack is also in transition so, you would not be inheriting a mature setup and maintaining it. You'd be deciding what it should be, then building it.For additional context, our tech stack currently include: GCP, BigQuery, dbt Core, Airflow, SQL, Python, Claude Code, GitHub Copilot.Who you'll work withYou'll report to the Data Engineering Manager who oversees the Data Infra & MLOps team as well as the Data Services & Governance team. Your primary relationship will be with Analytics Engineers embedded across the Intelligence function who should come to you for architecture guidance, semantic layer decisions, and standards questions. You will also partner with a Staff Data Engineer on data engineering standards and pipeline practices, and with others on self-serve analytics and BI tooling governance. You'll engage with the Data Serving team on entity definitions and with the GenAI Platform team on what AI-ready data looks like at the platform boundary.What you'll be doingOwn the semantic layer: define what a metric definition is, how it's structured, where it lives, and how it's enforced. The goal is one canonical definition of Monthly recurring revenue (MRR), churn, transaction, customer - used by analysts, BI tools, and AI tools without divergence. You make that real, not aspirational.Set data modelling standards for the function: what clean, layered, well-tested dbt architecture looks like across all domains, at all levels of complexity. Build and run the Analytics Engineering community of practice including code reviews, shared patterns, documentation, onboarding etc. The goal is to create a social infrastructure that makes standards stick.Own the AI-native development practice. Use AI coding tools as a native part of how you write, review, and migrate data models (not as a demonstration, but as your actual workflow). Evaluate what works in a governed data engineering context, what introduces risk, and shape how the Analytics Engineering community adopts it.Lead responsible AI-augmented migration work using AI tooling to accelerate data modelling and migrations across the Analytics Warehouse and Operational Data Platform.Design data models and metric definitions in a documented and structured manner enabling reliable consumption by AI services without human intervention.Engage upstream with backend and product engineers to drive data contract discipline and schema ownership upstream, rather than managing inconsistency downstream.Contribute to Data & AI Products for external customer-facing analytics where data modelling patterns and conversational analytics needs and capabilities grow.What you bringDeep demonstrated expertise in dbt and modelling practices: not just strong modelling, but a formed view of what modelling architecture should look like across a function. You can defend trade-offs, teach them, and enforce them in teams you don't manage.Deep BigQuery and SQL expertise, including performance, cost considerations, and the architectural challenges of complex analytical domains.Real experience owning a semantic layer (LookML, dbt MetricFlow, or equivalent). You have a point of view on what metric consistency should look like at scale, what breaks when it doesn't, and how to design it so AI tooling can consume it without degrading trust.AI-native development practice in a data engineering context. You use AI coding tools (Claude Code, GitHub Copilot, or equivalent) as a genuine part of how you work, and you can be specific about where they add real value and where they introduce risk in a governed analytics codebase.A track record of setting standards across teams you don't directly manage and making them stick by leveraging effective influencing techniques as opposed to relying on authority. Understanding of what LLMs and agentic tools need from a data layer such as how to model data, write documentation, and define metrics so that AI tools get consistent answers at runtime. Proven experience engaging credibly with backend engineers on data contracts and with senior stakeholders on what the semantic layer strategy means for the business.Why this role is a good fit for youThis role is a good fit if:You can hold a standard without needing it applied perfectly, and you know which compromises are fatal and which are just untidy.You genuinely enjoy growing a community of practice through influence rather than authority and you take pride in seeing colleagues adopt and grow standards.You find the "how do we make data legible to an agent, not just to an analyst" problem interesting in its own right, rather than as a trend to keep up with.This role is not a good fit ifYou want to own a domain. The Intelligence teams have strong AEs doing that. This role is for someone who wants to own the standards they build to.You advise others to use AI coding tools but don't use them yourself. AI-native development is part of the mandate, not a differentiating nice-to-have.You are more comfortable being consulted than being accountable. The semantic layer and modelling standards you set have downstream consequences across the whole function and in AI features customers use.Your first 6 monthsBy the end of your first six months, you'll have:Mapped the current state of modelling standards and the semantic layer across the function (where definitions are consistent, where they diverge, and what the highest-impact gaps are) to draft a plan the function has bought into.Contributed to the semantic layer tooling decision and begun onboarding the Analytics Engineers who'll build to it by writing documentation, running live sessions, reviewing PRs etc.Established a visible presence in the AE community of practice and become someone whose feedback in code reviews and whose opinions on architecture are listened to because they've been demonstrated, not just stated.Run your own workflow on AI coding tooling to the point where you can say clearly what the function should adopt, what it should not, and why.The interview processWe want to ensure you are set-up for success and understand what will be expected of you. If your application is successful, our interview process is as follows:Intro call: A 30-minute chat with our Talent Partner to discuss the role and your background.Core skills test: A technical test you'll be taking through an external platform to showcase your grasp of analytics engineering fundamentals.Hiring Manager interview: A 60-minute conversation-based interview aimed at deep diving into your previous experience and learning more about the team.Pleo Challenge: A live practical and technical interview designed to assess your problem solving skills as well as your technical expertise.Final interview: A 45-minutes interview with one of our senior leaders, focusing on assessing behavioural skills and values alignment.Transparency is important to us so we also wanted to share some insights about what we’re looking for in applications to ensure you can set yourself up for success! With this in mind, we want to help you understand what we really care about when reviewing your application:We receive a lot of CVs, and many of them are AI-generated. We love seeing people leverage AI—it’s a big focus for us internally too—but without human intervention, these CVs can sometimes become generic and fail to show a candidate in the best light. What we're really looking for is the specific details of real impact that only you—not AI—know from your previous experience. A top tip from us is to use the “Achieved X, as measured by Y, by doing Z” formula (credit: Laszlo Bock, ~2014) to give a really clear picture of what you’ve worked on. A final note: including links to your previous companies' websites is a huge help and allows us to truly understand your background.Every single application we receive is reviewed by a human (yes, hundreds of them) because we believe that candidates' efforts should be matched by an equal level of human care. This means that we expect a similar level of attention put into your application. Read and answer the application questions carefully, they make a huge difference in our decision-making process.This is a Staff level role at Pleo. This means it's a very senior position where you need to demonstrate experience leading technical initiatives that can have organisation-wide or cross-team impact for a tech business of 500-1000+ people. Prior experience owning a semantic layer is also a non-negotiable. Make sure your application reflects this.About your applicationEnglish first. Since it's our company language, please submit your application in English. You’ll be using it a lot if you join us.A fair look for everyone. Our talent team reads every single application to ensure the process is fair. To keep things running smoothly, we only accept applications through our system—our support team can’t pass on calls or emails.Diversity drives us. We can only reach our goals if our team reflects the world around us. That starts with you hitting apply, even if you don't tick every single box. We encourage people from all backgrounds and experiences to join us.Interview at your best. We want you to feel comfortable throughout the process. If you have any accessibility requirements or need a specific format, email belonging@pleo.io. We’ll design a process that works for you.Your data is safe. When you apply, we process your personal data as a data processor. For more information on how Pleo processes personal data, read our Privacy Policy here.Applying for multiple roles? Nothing is stopping you, and we assess every role independently. However, we do look for alignment, so make sure you can explain why your interest and experience are right for each specific role.Reapplying. If you’re applying for the same role again, please wait six months from your last decision before hitting submit.LocationLondon; Copenhagen; Lisbon; MadridEmployment TypeFull timeLocation TypeHybridDepartmentData

AI Engineering Manager, London / GlasgowAI Platform Engineering & DeliverySupport with the design and drive the delivery of the agentic AI strategy.Lead the design and delivery of scalable AI systems across Azure, including multi-agent orchestration platforms and LLM-powered applications.Own end-to-end engineering lifecycle: architecture, build, deployment, and optimisation of AI services.Drive adoption of modern AI patterns including RAG, agent orchestration, and event-driven workflows.Ensure production readiness through observability, resilience engineering, and cost optimisation.Agentic AI & OrchestrationOversee development of multi-agent systems using frameworks such as Semantic Kernel and AI Foundry.Implement deterministic orchestration patterns, context management, and memory strategies.Drive innovation in AI workflows including voice AI, real-time inference, and autonomous decisioning systems.Ensure explainability and auditability across agent interactions.AI Security, Safety & GovernanceEmbed secure-by-design principles across all AI workloads, including prompt injection defence and data protection.Partner with AI Safety and Compliance teams to enforce standards aligned to OWASP GenAI, NIST AI RMF, and ISO/IEC 42001.Implement guardrails for model usage, data handling, and fairness/bias mitigation.Ensure full audit trails and traceability of AI decisions.Cloud & Infrastructure EngineeringLead engineering across Azure-native services including Azure OpenAI, AKS, API Management, CosmosDB, and Service Bus.Ensure scalable, containerised deployments using Kubernetes with strong isolation and security practices.Drive infrastructure-as-code adoption (Bicep/Terraform) and CI/CD automation pipelines.Optimise performance, latency, and cost efficiency across AI workloads.Leadership & Team DevelopmentBuild, lead, and scale high-performing AI engineering teams.Provide technical mentorship, career development, and engineering standards.Establish a strong engineering culture focused on quality, accountability, and continuous improvement.Act as a senior escalation point for complex technical challenges.Stakeholder Engagement & StrategyTranslate business problems into AI-driven solutions aligned to organisational strategy.Collaborate with product, data, and leadership teams to prioritise and deliver high-impact initiatives.Contribute to AI roadmap, investment planning, and capability maturity.Communicate progress, risks, and outcomes to senior stakeholders.Skills / Experience Required:5+ years in senior engineering roles, with experience leading technical teams.Strong hands-on experience with Azure AI ecosystem (Azure OpenAI, AI Foundry, Cognitive Services).Proven expertise in building and scaling distributed, cloud-native systems (AKS, microservices, APIs).Experience with LLM application design: RAG, prompt engineering, orchestration frameworks.Proficiency in modern programming and automation (Python, PowerShell, REST APIs, IaC).Understanding of data platforms (CosmosDB, SQL, Redis) and event-driven architectures.Experience designing and deploying multi-agent or autonomous AI systems.Familiarity with real-time AI (voice, streaming, event-based processing).Understanding of AI evaluation, testing, and red-teaming methodologies.Exposure to AI safety frameworks and governance models.Demonstrated ability to deliver complex platforms from concept to production.Experience operating in fast-paced, innovation-led environments.Strong stakeholder management and communication skillsCertifications (Desirable)Microsoft Azure AI Engineer AssociateAzure Solutions Architect ExpertRelevant AI/ML or cloud certificationsMindset & Leadership StyleEngineering-first leader: leads through hands-on capability and technical credibility.Outcome-driven: focuses on delivering measurable business value from AI.Pragmatic innovator: balances cutting-edge approaches with operational stability.Security and ethics conscious: prioritises responsible AI at scale.Collaborative and transparent: builds trust across technical and business teams.Let op: vacaturefraudeHelaas komt vacaturefraude steeds vaker voor. We waarschuwen je voor mogelijke misleiding: Wij zullen nooit via WhatsApp of in een videogesprek vragen om jouw persoonlijke gegevens (zoals een kopie van je ID, bankgegevens of BSN). Twijfel je over de echtheid van een vacature of contactpersoon? Neem dan altijd rechtstreeks contact met ons op via de officiële contactgegevens op onze website.Important: job fraudUnfortunately, job fraud is becoming more common. Beware of such scams: We will never ask for personal information (such as a copy of your ID, bank details, or social security number) via WhatsApp or during a video call. If you're unsure whether a vacancy or contact person is legitimate, please reach out to us directly using the official contact details on our website.

About LendableLendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world’s leading fintech companies and are off to a strong start:One of the UK’s newest unicorns with a team of just over 700 peopleAmong the fastest-growing tech companies in the UKProfitable since 2017Backed by top investors including Balderton Capital and Goldman SachsLoved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.Join us if you want toTake ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quoBuild the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy liftingWe're looking for an influential Staff AI Engineer to join our small AI Engineering team at Lendable to help us enable developers to move faster whilst keeping quality high.Our mission is to bring all the lessons we have learned about AI development so far into one system so everyone can benefit. The system combines our Lendable Coding Agent, for measuring effectiveness of AI and the stability of our systems.This is a role where you'll be working with our engineers and product managers who build our products. You will improve the developer experience and improve our throughput. You’ll see instant impact with your work and participate in a highly collaborative environment.We need someone who takes full ownership - not just writing code, but thinking through the problem, designing the solution, shipping it, and making sure it keeps working. You'll own your work from "what should we build?" through to "is it still delivering value?"You'll also be working at the frontier of AI tooling - building with LLMs, experimenting with new approaches, and figuring out what's possible.What you'll be doingBuild on top of our AI cloud coding agentBuild the core of our AI harnessEnable capabilities in these agents for specification, testing, and service reliabilityWork with security and data governance requirements to ensure the agents are secure and have access to the appropriate dataEnable others to build with AIEncourage teams to level up their AI Software development processesEnable teams to build AI actors that plug into the SDLCHelp teams measure the impact AI is having on the development processTransplant good ideas and processes from one team to other teams in the organizationWhat we're looking forEssential6+ years of software engineering experience in a mid-to-large-size organisationExperience of building AI tooling to improve developer experience (devex)The ability to influence how people work across multiple teamsProven experience building AI tooling used by others in a commercial environmentStrong full-stack skills in TypeScriptFrontend skills with Next.js or React to build an interface for engineersStrong AI knowledge — LLMs, embeddings, MCPs, RAG, evals, agentic platformsExperience of building infrastructure to support your systems in production using IaC, k8s or lambda functionsSelf-starter who takes ownership end-to-end — from understanding the problem, through design and implementation, to monitoring and iterationMotivated by impact — you want to see your work used and know it's making a differenceNice to haveExperience with Cloudflare infrastructureExperience with monitoring tools such as Datadog, Sentry, GrafanaExperience with creating guardrails for products: SLOs, DORA metricsHow you'll workYou’ll be part of a small core team that works with engineering representatives from across the company. We have a vision of how we can accelerate the engineering process with AI, and you’ll be working with this group to complete the plan. We will also experiment and adapt the plan as new AI tooling and approaches emerge.We value shipping and learning over perfection. The goal is always to deliver something useful, learn from how it's used, and improve. You won't be directly client-facing, but your work will directly impact colleagues across the business — and you'll hear about it when something you built makes their day easier.Why join?See your work make a difference This isn't a team where your code disappears into a monolith. You'll build something, ship it and get instant feedback from developers. Every integration and tool you ship has a direct line to engineering efficiency.High leverage A small core team means your contributions have outsized impact. No layers, fast decisions, real ownership.Build new things We're building a platform from the ground up, not maintaining legacy systems. You'll shape how AI gets used across Lendable.Work at the frontier AI tooling is moving fast. You'll work with the latest in agentic AI, workflow orchestration and LLM tooling — applied to real problems, not just proof-of-concepts.Interview processScreening call with Hiring ManagerTake-home taskTechnical interview based on the taskInterview with Engineering ManagerFinal interview with Hiring ManagerLife at LendableWinning team: the opportunity to scale up one of the world’s most successful fintech companiesFlexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sitesSocials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office wallsHealth coverage: support for your physical and mental wellbeing, including private health coverRetirement & savings: long-term financial wellbeing through retirement savings plansEmployee referral programme: earn a competitive bonus when you refer successful new team membersOffice meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locationsSustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locationsPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.Check out our blog!LocationLondonEmployment TypeFull timeLocation TypeRemoteDepartmentEngineering & Product

About AirwallexAirwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.Attributes We ValueWe hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.About the teamThe Operations team at Airwallex plays a pivotal role in driving the company’s overall customer experience and operational excellence. We are a collaborative group of analysts, strategists, and operational experts who are passionate about translating vision into action. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, uplift customer experience, identify uplift opportunities, and ensure Airwallex operates efficiently at scale and delivers a delightful customer experience.What you'll doAs Senior Director, Global Customer Support, you will lead and scale our global Customer Support organisation to deliver fast, high-quality and consistent customer experiences across regions and channels. You will own the global support strategy, operating model and performance outcomes – balancing standardisation with regional nuances – and work cross-functionally with Product, Engineering, Customer Success and Sales to improve customer health, retention and cost-to-serve.This role is based in Singapore. Responsibilities:Global Strategy & Operating Model:Own the multi-year vision and roadmap for global support, including service tiers, coverage, channel strategy and follow-the-sun operations.Architect and run a 24/7 operatibg model, including regional hubs, escalation paths, and on-call rotations, supported by robust SOPs and governance.Operational Excellence & Performance Management:Define and manage global SLAs (e.g. FRT, resolution time, backlog health) and own the end-to-end analytics engine (CSAT, NPS).Lead regular updates and drive continuous improvement through global QA, case audits, and standardized coaching programs.Digital Transformation & Self-Service Innovation:Lead the design and optimization of the global support tech stack (ticketing, telephony, chat, community, knowledge) in partnership with internal teams.Drive deflection initiatives through knowledge management and in-product guidance to reduce contact rates while simultaneously improving the customer experience.Cross-Functional Advocacy & Incident Leadership:Act as the primary bridge between Support and Product/Engineering to improve supportability standards, incident management and bug prioritisation.Represent Voice of Customer and lead Support response for crisis management and major incidents, ensuring clear executive visibility and timely customer communications.Team Leadership & Vendor Ecosystem:Build and develop a high-performing, diverse global support organisation, including regional leaders, hubs and specialist pods, through strategic org design and career pathing.Own the vendor/BPO strategy, performance and commercials, ensuring cost-efficient and compliant operations across regions.Who you areWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.Minimum qualifications:10+ years in Customer Support / Customer Experience / Service Operations, with 5+ years leading multi-region or global teams at scale.Proven track record improving key support outcomes (CSAT, resolution time, backlog, cost-to-serve) in a high-growth environment.Demonstrated operational leadership in capacity planning, queue and workforce management, forecasting and building scalable processes.Deep experience partnering with Product and Engineering on incident management, bug triage, reliability/supportability improvements and product launches.Strong analytical skills, including proficiency with Excel/Sheets and BI tools (e.g. Looker, Tableau, Power BI); experience with SQL is highly regarded.Excellent stakeholder management and executive communication, with the ability to influence across functions and geographies.Hands-on experience applying AI and automation in Support (e.g. LLM-powered agent assist, automated triage/routing, knowledge search, summarisation, translation, chatbots) with clear governance around accuracy, privacy and human-in-the-loop QA.Preferred qualifications:Experience in B2B SaaS, fintech, payments or other complex, regulated, multi-product environments.Experience operating at scale on global support platforms such as Zendesk and knowledge systems like Confluence.Proven success managing BPO / vendor relationships, including commercial optimisation, performance management, QA and compliance.Applicant Safety Policy: Fraud and Third-Party RecruitersTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.Equal opportunityAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.LocationUK - LondonEmployment TypeFull timeDepartmentOperationsCustomer Support

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.What's the opportunity? The Research, Analytics & Data Science (RAD) team turns insight into action. We uncover customer, product, and business insights and translate them into tools and decision systems embedded directly into GTM workflows.AI has unlocked an entirely new generation of internal tools for our GTM teams. We’re evolving from static dashboards to LLM and agent-powered workflows that do the work: auto-researching accounts, summarizing prior interactions, drafting personalized outreach, flagging renewal risk, and assembling decks and docs - enabling Sales and Success to focus on high-value conversations.The RAD team partners closely with GTM Systems to define problems, solutions, and measure impact - from prototype to production.This is a high-ownership role for someone who thrives in ambiguity, is energized by solving complex real-world problems, and is motivated by seeing their work translate into tangible business impact.What will I be doing? Design, evaluate, and ship AI-powered internal tools for GTM use cases - including account research & summaries, next-best-action recommendations, renewal propensity, pipeline risk detection, QBR/autobrief generation, and post-call summarization & follow-ups.Work end-to-end: Own the full lifecycle, from problem definition and data modeling to building production-ready tools, including writing Python backends and React frontends.Prototype fast, ship to learn: Rapidly build with users, then productionize quickly to iterate and deliver impact.Instrument for adoption and outcomes: Define success through real usage and measurable business impact (e.g., improved win rate, conversion, expansion).Evangelize and enable: Document playbooks, run enablement sessions, and help leaders operationalize new tooling across teams.What skills do I need? Proven track record of applied data science with measurable GTM impact - you’ve shipped models or tools that moved metrics like conversion, cycle time, or retention.LLM/ML application experience - familiarity with RAG, prompt and tool design, vector search, evals and have leveraged AI for development.Excellent SQL skills and fluency in Python or R, with experience applying analytical and statistical methods to business problems.Experience with orchestration tools (e.g., DBT, Airflow) for deploying reliable data workflows.Strong communication and empathy - ability to translate complex data concepts for non-technical stakeholders.Collaborativeproduct mindset- comfort working closely with Sales and Success teams to turn ambiguity into clear deliverables.Benefits We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! Competitive salary and equity in a fast-growing start-upWe serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchenRegular compensation reviews - we reward great workPeace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependentsOpen vacation policy and flexible holidays so you can take time off when you need itPaid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved onesMacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done#LI-HybridPolicies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.What's the opportunity?Fin is transforming customer service through AI, helping businesses deliver fast, accurate, and reliable support at scale. Trust is foundational to that mission.The Cloud Security team is responsible for protecting the platforms that power Fin. We partner closely with infrastructure and product engineering teams to secure cloud environments, detect emerging threats, respond to incidents, and build the security foundations that enable teams to move quickly with confidence. The team owns critical cloud security capabilities including detection engineering, cloud security monitoring, incident response, cloud security controls, and the security tooling that protects Fin's production environments. The team is responsible for securing the cloud platforms and production systems that underpin every Fin customer interaction.The mission of the team is to help Fin build and operate trusted AI-powered customer service experiences by making security a natural part of how our cloud platforms, production systems, and engineering workflows are designed, deployed, and operated. As Fin continues to expand its capabilities and adoption, you'll help define how cloud security evolves alongside increasingly sophisticated systems and threat models. We're taking an AI-first approach to security, investing in areas such as AI-assisted detection engineering, automated investigations, continuous monitoring, and emerging defensive capabilities to help meet an evolving threat landscape.What will I be doing?Design and implement secure cloud architectures across our AWS environments.Build and maintain protective and detective controls that improve visibility into threats across our cloud environments.Develop detection engineering capabilities that identify attacker behaviour and reduce time to detection and response.Lead cloud security investigations and incident response activities in partnership with engineering teams.Participate in a shared on-call rotation and help coordinate containment, remediation, and recovery efforts during security incidents.Build automation that improves the scalability, reliability, and effectiveness of security controls.Partner with infrastructure teams to embed security into cloud platforms, infrastructure-as-code workflows, and engineering practices.Develop and improve cloud security standards, guidance, and best practices across Fin.Drive security initiatives from problem definition through design, implementation, and measurable outcomes.Assess emerging threats to cloud environments and help evolve our defensive capabilities.Help shape Fin's AI-first approach to security, including AI-assisted detection, automated investigations, continuous monitoring, and emerging defensive capabilities.Support the secure adoption of AI-assisted software development tools and engineering workflows.What skills do I need?Proven experience in cloud security, security engineering, detection engineering, or a closely related field.Strong experience securing and operating production AWS environments.Deep understanding of cloud security principles, modern attack techniques, and security best practices.Experience building or operating detection, monitoring, or threat detection capabilities.Hands-on experience investigating security incidents, leading technical investigations, and driving remediation efforts.Experience implementing security controls across cloud platforms and production environments.Strong programming skills and experience building automation, tooling, or operational workflows.Experience working with infrastructure-as-code practices and modern cloud-native technologies.Comfortable using modern AI-assisted development tools to improve productivity and engineering effectiveness.Ability to communicate security concepts clearly and collaborate effectively with engineering teams.A pragmatic approach to balancing security, customer impact, and engineering velocity.Bonus skills & attributesExperience building detection engineering, threat hunting, or security operations capabilities at scale.Experience with cloud-native security platforms, CNAPP technologies, or large-scale cloud security monitoring.Experience applying AI to detection, response, threat analysis, or security operations workflows.Familiarity with AWS networking, identity, and cloud security patterns.Experience working across both large-scale SaaS environments and high-growth companies.BenefitsWe are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!Competitive salary and equity in a fast-growing start-upWe serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchenRegular compensation reviews - we reward great work!Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.Pension scheme & match up to 4%Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependentsFlexible paid time off policyPaid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved onesIf you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage tooMacBooks are our standard, but we also offer Windows for certain roles when needed.#LI-HybridPolicies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Senior Solutions Architect – Email & Collaboration Security – London UKWhy This Role ExistsThe Email & Collaboration Security (ECS) product line sits at the intersection of some of the most consequential challenges in enterprise security today: AI-augmented threats, sprawling collaboration surfaces, multi-cloud delivery complexity, and the expectation that detection and response capabilities keep pace with a threat landscape that does not wait.This architecture is not greenfield. It carries two decades of accumulated product decisions, integration contracts, and operational constraints. The right candidate understands why that history matters before proposing how to move beyond it. Reasoning about legacy shape and evolutionary trajectory simultaneously is not optional; it is the job.The successful candidate will serve as connective tissue across product management, engineering, and the broader Architecture Leadership Team — turning customer and business problems into coherent, deliverable technical direction, and owning the decisions that give ECS engineering teams a stable foundation to move fast with quality.AI-First Ways of WorkingMimecast is an AI-first engineering organisation. This is not a cultural aspiration — it is an operating expectation. The person in this role is expected to use AI tools as a genuine, daily part of how they work: for design exploration and iteration, documentation, analysis, prototyping, and research synthesis.This means having a real, practised opinion on where AI tooling accelerates quality decisions and where it introduces risk. It also means designing systems that incorporate AI components thoughtfully: understanding the implications of LLM integration, agent boundaries, prompt and data-contract stability, and evaluation coverage for AI-driven features.Candidates who treat AI tooling as optional or experimental are not the right fit for this role. The expectation is fluency and daily practice, not passing familiarity.The ECS DomainECS covers the following product and capability areas:Email threat detection and preventionEmail security efficacyCollaboration securityDMARC analyzerData platform and observabilityAnalysis and ResponseEnd user application integrationInternal operations enablementWhat You Will DoLead from Problem Space, Not Solution SpaceThe role engages at the problem-framing stage, not after requirements have already hardened into tickets. This means facilitating workshops with PMs, UX, and engineers to surface real customer constraints and articulate what good looks like in business and user terms before any technical shape is proposed.Own Integration Contracts as Product ArtefactsThe durable interfaces — APIs, event contracts, data schemas — that connect ECS capabilities to the broader Mimecast platform are first-class artefacts owned by this role. They outlast individual features, and the coordination work that makes integrations actually land across teams and time is part of the remit.Build the Architectural Context Engineering Teams Operate InsideADRs, service interaction patterns, NFR targets, and data contracts are not documentation — they are the substrate that lets engineering teams and AI-assisted development workflows make consistent decisions at scale. The artefacts produced in this role are clear, reasoned, and durable.Govern Without BlockingGovernance is a mechanism for alignment and acceleration, not gatekeeping. Structure and discipline are introduced where they reduce risk or improve quality — and removed where ceremony adds cost without value. The role engages the Chief Architect early, pushes back constructively when platform standards do not fit the ECS context, and helps teams close decisions with conviction rather than endless review.Reason About Cost and Unit EconomicsInfrastructure choices are sized, cost trajectories modelled for new architecture work, and unexpected spend is flagged with a proposed remediation. The frame is cost per outcome — per protected mailbox, per remediated incident — not just monthly AWS spend.Communicate at Every AltitudeA one-page decision record that lands with engineers, a solution brief that holds up under senior architecture review, a strategy narrative that resonates with product and commercial leadership — this role operates across all of those registers. Whiteboard sessions produce actual decisions, not just richer ambiguity.What You Will BringBreadth Over Depth — and Knowing the Difference10+ years building and operating production SaaS systems, with at least 3 years in a Senior Architect or equivalent role carrying product-shaping responsibilityA genuinely broad architectural lens — thinking about system shape, data flows, and organisational constraints rather than reaching for the nearest deep technical rabbit holeComfort operating across cloud-native patterns (AWS, Kafka, managed services, distributed event architectures) at high throughput — able to reason about trade-offs with confidence, without needing to be the most technically specialist person in the roomProduct Understanding — Not Just Technical UnderstandingPrior close collaboration with Product Managers and UX designers, with an understanding of jobs-to-be-done framing and a real opinion on what makes a product bet good — not just a technical betGenuine customer orientation: asking what problem the customer has before asking how to build the featureUnderstanding of SaaS unit economics, the commercial implications of architectural choices, and how to reason about scale from a product perspective as well as a systems oneThe Right Mindset for Complex, Inherited SystemsAn understanding of what twenty years of software history means in a production system — no assumption of greenfield, and no treatment of legacy as only debt; it is accumulated contextStructure and discipline as cognitive defaults, not imposed processes — thorough, well-reasoned artefacts, and a habit of leaving things clearer than they were foundAn ability to connect dots across a large picture with many moving parts, make a call, and communicate it clearly — rather than waiting for certainty that will not arriveSelf-Direction and Strategic InitiativeA proactive self-starter who identifies the right problems to work on without being told, and drives them to resolutionComfortable acting independently within a set of principles, while keeping the right stakeholders informed and in sync — not seeking permission, but maintaining alignmentThrives with ambiguity and treats it as a problem to be structured, not a reason to pauseLearning Orientation — Not Encyclopaedic KnowledgeAble to reach a solution even without all the knowledge in front of them — a problem-solver who knows how to navigate to an answer, not a mnemonic databaseAI tooling treated as a core capability multiplier, with a real daily practice in design work, documentation, research synthesis, and prototypingStays ahead of where the market and the technology are going, and brings that signal back into product and architecture decisionsBonus PointsBackground in email security, threat detection, DLP, identity, or data platformsFamiliarity with agentic AI, MCP (Model Context Protocol), or LLM application architectureExperience with eval design for AI features, product discovery practices, or data contract / data mesh approachesExposure to M365 or GWS integration patterns, SMTP relay architecture, or cloud-native security SaaSWhat We OfferImpact: architecture decisions that protect millions of mailboxes and shape the technical direction of one of Mimecast's core product pillarsVoice: a direct working relationship with the Chief Architect and a genuine say in technology direction — not an advisory laneSenior peers: a small, high-trust Architecture Leadership Team where everyone operates at a high levelQualificationsBachelor's degree in Computer Science, Software Engineering, or a related field — or equivalent demonstrable experience10+ years of professional software engineering and architecture experience, with at least 3 years in a senior architecture or principal engineering roleA track record of product-shaping responsibility, not just technical deliveryActive, daily use of AI development tools in a professional setting — not experimentation, practiceMimecast is an equal opportunity employer committed to an inclusive and diverse workplace.The base salary range for this position is 124,000 - 186,000 base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.#LI-GC1Belonging at MimecastCybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.SummaryLocation: Great Britain - LondonType: Full time

Company descriptionWithin Publicis Groupe’s Intelligent Creativity business, we specialize in bringing creative ideas to life, and to consumers. By combining 100 years of craft excellence with 6,000 experts across 52 locations of the world’s biggest studio network, we leverage the industry’s richest data, through the power of agentic AI, to radically redefine content production with Intelligent Content. We intuitively deliver this through Marcel Make, the world’s first Intelligent Content agent. The result? Predictively performing content that unlocks business growth in unprecedented ways. No more guesswork. No more waste.Just content that works, working a lot harder.OverviewAs our data proposition matures, the Creative Intelligence Strategist will serve as the critical “translator” at the heart of our Intelligent Content offer, turning performance, creative, and media metrics into actionable content strategies and compelling narratives. This is a highly visible, client-facing role that sits at the intersection of data science, creative strategy, and production intelligence. Working primarily in support of new business pitches and capability demonstrations, the Creative Intelligence Strategist will collaborate closely with Creative Directors, Creative Technologists, and Integrated Producers to shape how data informs and elevates the creative process. The role bridges production, creative, and media datasets into what we call Intelligent Content, content that is informed by insight, optimised by data, and proven to perform. This role puts you at the forefront of the industry, contributing directly to an industry-defining proprietary content platform, with access to some of the world’s most influential global brands. You will have genuine, direct influence over the evolution of our Intelligent Content proposition, helping shape not just how we work, but how the industry thinks about the relationship between data, creativity, and content performance. Given the highly collaborative and client-facing nature of the role, we work together in the office four days a week, creating the conditions for the kind of creative and strategic partnership this work demands.ResponsibilitiesData Strategy & Insight Serve as the primary translator between data and creative strategy, turning complex performance and creative metrics into clear, actionable content recommendations. Develop and maintain data frameworks that connect production, creative, and media datasets into a unified Intelligent Content intelligence layer. Analyse competitive landscapes, platform trends, and emerging content formats to inform pitch narratives and strategic recommendations. Identify patterns, opportunities, and performance levers across creative and media data to guide content strategy decisions. Pitch & New Business Support Lead the data and insight workstream on new business pitches and capability demos, providing compelling, evidence-led narratives that differentiate Publicis Production’s Intelligent Content proposition. Lead the data and insight response to RFI and RFP submissions, translating client data and business objectives into compelling, evidence-led narratives that demonstrate the value of Intelligent Content. Ensure that client-specific data challenges, measurement frameworks, and KPIs are thoroughly understood and accurately reflected in capability demonstrations, pitch materials, and proposed solution architectures, working in close partnership with the Technology Solutions and Innovation team to ensure data narratives are technically credible and commercially relevant. Build and present data-driven case studies, industry benchmarks, and creative performance stories for internal and external stakeholders. Collaborate with the growth team to develop thought leadership, insight reports, and positioning materials that demonstrate the value of data-informed production. Support handover to Product Strategy and Client Success teams during client transition, ensuring data strategy is embedded into ongoing delivery. Cross-Functional Collaboration Work closely with Creative Directors, Creative Technologists, and Integrated Producers to craft content strategies informed by data. Partner with Growth, Technology, Product, and Client Service teams to align data outputs with business objectives. Act as a subject matter expert on creative data platforms, including our proprietary content platform, CreativeX, and Adge ,and advocate for their integration into production workflows. Contribute to the ongoing development of the Intelligent Content proposition by providing real-world usage feedback, identifying product improvement opportunities, and shaping how our capabilities are communicated internally and externally. Reporting & Data Build and maintain reporting outputs using Power BI, connecting to data sources across creative, production, and media datasets. Ensure data quality, accuracy, and documentation standards are upheld across all insight deliverables. Work with BigQuery, PostgreSQL, and GCP/Azure environments to access and interrogate data. You will be supported by the wider Technology Solutions team for complex data engineering tasks. Experience with ETL pipelines, Python, APIs, or Databricks is a bonus and will be an advantage in this role, but is not a prerequisite. Continuous Improvement Stay current with developments in creative data platforms, AI-powered analytics, and content measurement methodologies. Proactively identify opportunities to improve data processes, tooling, and insight delivery. Contribute to building a data-informed culture within the Product Strategy and Client Success team and broader Publicis Production network. QualificationsExperience Minimum 5 years’ experience in a data strategy, creative intelligence, or performance analytics role, ideally within an agency, production house, or creative technology environment. Demonstrable experience working with creative data platforms such as CreativeX, Adge, Vidmob or similar. Strong working knowledge of creative, production, and media datasets, and how they interconnect. Experience supporting pitches, new business processes, or capability demonstrations in a data or insight capacity. Technical Skills Proficiency in SQL and experience with BigQuery and/or PostgreSQL for data querying and analysis. Proficiency in Power BI or equivalent data visualisation tools for executive-level reporting. Working knowledge of cloud data platforms including GCP and/or Azure. Experience with Python, ETL pipelines, APIs, or Databricks is desirable but not essential. Soft Skills & Competencies Exceptional communication skills, able to translate complex data into clear, compelling narratives for both technical and non-technical audiences. Confident and engaging presenter, comfortable demoing tools and insight frameworks to senior internal and external stakeholders. Strategic thinker with the ability to move from data to insight to action, not just reporting what happened, but defining what to do next. Highly collaborative, with the ability to work effectively across creative, technology, production, and commercial teams. Initiative-taking, resourceful, and comfortable operating in a fast-paced, evolving environment with ambiguity. Strong eye for detail and rigorous approach to data quality and accuracy. WHAT SUCCESS LOOKS LIKE Pitches and capability demos are consistently elevated by clear, data-driven insight narratives that win new business. RFI and RFP responses accurately reflect client data needs and demonstrate a credible, tailored Intelligent Content solution. A coherent data framework connects production, creative, and media datasets into a single Intelligent Content intelligence layer. Creative teams produce better-performing content informed by your analysis and strategic direction. Reporting outputs are reliable, timely, and consistently deliver actionable insights to stakeholders. You become the connective tissue between data, creative, and growth, a trusted voice across all teams and a recognised contributor to the evolution of Intelligent Content. Additional informationDiversity and inclusion is a core part of who we are at Publicis Production. We’re committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group – whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn’t just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us.

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalized than ever before. Learn more at geniussports.com. Role OverviewThis is a transformational role. The Director is expected to lead the organization from fragmented, task-based security handling into a mature, agile program — modernizing how security is embedded across engineering, redefining operational efficiency, and setting how the cybersecurity function operates and perceived across the business.This role leads the combined Product Security and Security Operations function at Genius Sports. It is a program leadership role responsible for embedding security into how products are designed, built, and shipped — and for owning the full threat detection and incident response pipeline end-to-end.The Director sets direction for a global team spanning secure development lifecycle, security architecture, threat modeling, vulnerability and exposure management, offensive security, cloud security, security monitoring, and incident management. The role translates cyber risk into business risk and drives the conversation leadership can act on.Strong experience across both Product Security and SecOps is required. This is a leader-coach role in a lean, high-ownership team operating in a regulated sports data and betting environment.Key ResponsibilitiesProgram LeadershipLead the transformation. Act as the agent of change from fragmented security tasks to a mature program, reshape team structure, ways of working, and organization growth.Own the ProdSecOps program — vision, goals, and delivery across both product security and security operations functions.Define and lead the product security framework — mapping assets, ownership, and cyber risk to business value.Build and maintain a cyber risk management view that is aggregate, contextual, and actionable for leadership.Lead, develop, and grow a distributed team across multiple regions and time zones.Set team objectives aligned to functional and company-level OKRs. Own delivery against them.Product SecurityDrive shift-left security — embed threat modelling, secure design review, and SDL practices into the development lifecycle.Own the security architecture direction, including zero trust principles and secure design patterns.Own vulnerability and exposure management across application, cloud, and infrastructure layers — risk-based prioritization, engineering ownership models, and remediation SLAs.Oversee application security testing — SAST, DAST, SCA — and the offensive security program including pen testing and red team engagements.Own cloud security posture across the estate — CSPM, container and Kubernetes security, IaC review.Security OperationsOwn threat detection and telemetry fidelity end-to-end — high-fidelity signals into SIEM, log source coverage across endpoint, SaaS, cloud, and network.Own incident management — ensure the incident response plan is defined, tested, and executable, with clear escalation paths and playbooks.Drive detection engineering — use case development, correlation rules, alert tuning, and measurable noise reduction.Manage the MSSP relationship — enforce SLAs, drive false-positive reduction, and define L1 alert handling procedures.Deliver the 24/7 coverage model — on-call structure, follow-the-sun planning, SOAR automation of Tier 1 triage.Tooling & ConsolidationConsolidate the security stack — one signal, one view, less noise. Drive down cost and eliminate coverage gaps.Own the security tooling lifecycle — evaluation, vendor management, implementation, and adoption to production maturity across both functions.Leadership & CollaborationCommunicate at the executive level — concise, compelling, business-risk framing. Influence decision-making at senior level.Lead collaborative initiatives across the organization. Navigate complex stakeholder relationships to drive decisions and outcomes.Champion security culture across engineering and the wider business. Inspire others to care about security.Coach and mentor the team. Drive a culture of learning, quality, and accountability.Anticipate emerging risks, including AI-related risk, and shape security strategy accordingly.Required Experience & Qualifications10+ years in cybersecurity with significant depth in both product/application security and security operations.Proven leadership of security engineering or SOC teams — including distributed, multi-region teams.Expert-level knowledge of secure SDL frameworks (OWASP SAMM, NIST SSDF), threat modelling, and security architecture.Deep experience with detection engineering, SIEM/XDR platforms, incident response, and MSSP management.Strong cloud security expertise — AWS required; container and Kubernetes security experience.Track record of translating technical risk into business impact for executive audiences.Experience building or maturing vulnerability management programs with engineering ownership models.Preferred QualificationsExperience in tech and regulated environments — betting, gaming, or sports data.Experience integrating acquired companies into an existing security program.Security certifications — CISSP, OSCP, GIAC, or equivalent.Experience with SOAR implementation and security automation at scale.Experience operating follow-the-sun or 24/7 security coverage models.We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location. Occasional travel may be required. As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports. One team, being brave, driving change We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius Sports. Let us know when you apply if you need any assistance during the recruiting process due to a disability.

About AnthropicAnthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.About the roleAnthropic's Infrastructure organization is foundational to our mission of developing AI systems that are reliable, interpretable, and steerable. The systems we build determine how quickly we can train new models, how reliably we can run safety experiments, and how effectively we can scale Claude to millions of users — demonstrating that safe, reliable infrastructure and frontier capabilities can go hand in hand.Cluster Infra owns the full lifecycle of compute clusters at Anthropic. We build agent-driven automation for cluster provisioning and lifecycle management across all major cloud providers and our own datacenters. Our systems stand up clusters that are interconnected with high bandwidth, secure-by-default, and able to automatically drain and recover in response to failure. As a Staff engineer on this team, you'll set the technical direction for how Anthropic brings compute online - at a moment when the scale of that compute is growing faster than at almost any company in the world.Key responsibilitiesOwn the technical strategy and roadmap for agent-driven cluster lifecycle management - provisioning, updates and decommissioningPartner across teams to ensure new compute capacity is ingested on timeAlign with partner teams on physical build-out and leverage cloud solutions to deliver high-bandwidth inter-cluster connectivityCollaborate with security owners to ensure clusters are provisioned secure-by-defaultDefine and drive strategy on cluster scalability, homogeneity and fault toleranceWork closely with cloud providers and internal research, inference and product teams to shape long-term compute, data, and infrastructure strategyEstablish and evolve operational-excellence practices: incident response, postmortem culture and on-call healthSupport the growth of engineers around you through technical mentorship and coachingMinimum qualificationsDeep expertise in distributed systems, reliability, and cloud platforms (e.g., Kubernetes, IaC, AWS/GCP/Azure)Strong proficiency in at least one systems language (e.g., Rust, Go, or Python), IaC proficiency with Terraform.Track record of leading complex, multi-quarter technical initiatives spanning multiple teams or systemsAbility to build alignment across senior stakeholders and communicate effectively at all levelsPreferred qualifications10+ years of software engineering experience, including time as a technical lead setting direction for a teamExperience operating large-scale compute infrastructure at hyperscale (100+ clusters, 10K+ nodes)Depth in one or more of: Kubernetes internals, cluster provisioning and management systems, cluster orchestration systems (Mesos, Borg-like)Experience with cloud networking: VPC design and peering, Shared VPC/Transit Gateway, Cloud Interconnect/Direct Connect, Cloud NAT, cross-cloud private connectivity, BGP and route control, edge load balancing and DDoS mitigation (Cloud Armor / AWS Shield)Experience with cluster and host networking: CNI (Cilium), eBPF, NetworkPolicy, multi-NIC, sFlow, service mesh (Istio/Envoy/Linkerd, mTLS)Experience with cluster security: pod security standards and admission control, RBAC and least-privilege IAM, node and container hardening, supply-chain/image provenanceDeep experience with infrastructure-as-code (Terraform, Atlantis), workflow orchestration (Temporal, Argo Workflows)Skill in quickly understanding systems design tradeoffs and keeping track of rapidly evolving software systemsThe annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.Annual Salary:325,000—485,000 GBPLogisticsMinimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experienceRequired field of study: A field relevant to the role as demonstrated through coursework, training, or professional experienceMinimum years of experience: Years of experience required will correlate with the internal job level requirements for the positionLocation-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.How we're differentWe believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.Come work with us!Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

As a Senior Software Engineer (Backend), you will play a key role in designing and building scalable, cloud-based services using Java and Spring Boot. You’ll work closely with your manager, architecture team and teammates to deliver high-quality backend systems that power critical business functionality. \n In this role, you are expected to lead by example through strong technical execution, thoughtful system design, and a commitment to engineering excellence. As a senior engineer you will contribute to architectural decisions, mentor other engineers, and help drive continuous improvement across the team. \n \n What You’ll Do \n\n • \n Design, build, and maintain robust backend services using Java and Spring Boot \n • \n Collaborate with your manager, business units and peers to deliver features on time and aligned with business priorities \n • \n Contribute to system design and architecture discussions, ensuring scalability, reliability, and maintainability \n • \n Write clean, efficient, and well-tested code, and participate actively in code reviews \n • \n Help break down complex problems into actionable technical solutions \n • \n Partner with product and cross-functional stakeholders to clarify requirements and translate them into technical implementations \n • \n Mentor junior engineers and contribute to a culture of learning, ownership, and accountability \n • \n Identify and address technical debt while balancing short-term delivery needs with long-term platform health \n • \n Support production systems, including troubleshooting issues and participating in on-call rotations as needed \n • \n Contribute to improving engineering processes, tools, and best practices \n\n \n What We're Looking For \n\n • \n 5–8+ years of professional software development experience \n • \n Strong hands-on experience building backend systems using Java and Spring Boot \n • \n Experience designing and implementing distributed systems or service-oriented architectures \n • \n Solid understanding of RESTful APIs and backend service design principles \n • \n Strong problem-solving skills and ability to work independently on complex technical challenges \n • \n Effective communication skills and ability to collaborate across teams \n • \n Proven track record of delivering high-quality, production-ready software \n\n Nice to Have \n\n • \n Experience with AI-based software engineering including agent-based development, assisted/automated code reviews, etc. \n • \n Experience working with cloud platforms such as AWS, GCP, or Azure \n • \n Experience with microservices and event-driven architectures \n • \n Familiarity with CI/CD pipelines, infrastructure as code, and DevOps practices \n • \n Experience with performance optimization, scalability, and reliability engineering \n • \n Prior experience mentoring or leading other engineers \n • \n Exposure to observability tools, monitoring, and on-call practices \n\n \n Why Aristocrat? \n \n Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. \n \n We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V \n\n • \n World Leader in Gaming Entertainment \n • \n Robust benefits package \n • \n Global career opportunities \n\n \n Our Values \n\n • \n All about the Player \n • \n Talent Unleashed \n • \n Collective Brilliance \n • \n Good Business Good Citizen \n\n \n Travel Expectations None\n \n Additional Information \n At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise.Learn more at: C3 AI C3 AI's Forward Deployed Engineering organization sits inside some of the world's largest and most complex enterprises, turning signed contracts intoproductionAI systems that change how those businessesoperate. As Director, you will own a portfolio of our most strategic customer relationships end to end, from signature through production and into expansion, and you will lead the team of engineers who make that delivery happen. You will be two things at once: the executive the customer trusts to tell them the truth about their program, and theleaderyour team trusts to give them clear direction, real support, and room to grow. You set the technical and commercial roadmap for each engagement in your portfolio, run the relationship at the C-suite level, and build, staff, and develop the team of engineers executing against that roadmap. This is a role for someone who has run high-stakes client relationships, whether in top-tier consulting, enterprise software delivery, or technical program leadership, and who is ready to build and lead a team rather than sit inside a single account. You willoperateat the executive table with the customer, go deep enough technically to catch a bad scope or a wrong estimate before it becomes a delivery risk, and build a team capable of delivering without you in the room. • Own delivery outcomes across a portfolio of strategic accounts, from signed SOW through production go-live and into expansion, coordinating Forward Deployed Engineers (FDEs), Forward Deployed Team Leads (FDTLs), Presales, and customer stakeholders against a single delivery plan per engagement., • Set engagement structure across your portfolio - scope, milestones, dependencies, and value hypotheses - and hold the line on scope discipline as customer priorities shift., • Run executive briefings and steering committee updates across accounts, translating delivery status and technical trade-offs into language a C-suite sponsor acts on., • Own escalation management across your portfolio; when an engagement is at risk, you are the first call and the person who drives it back to green., • Manage a team of Forward Deployed resources across your portfolio, including hiring, onboarding, performance management, and career development., • Allocate staffing across accounts based on account priority, risk, and growth stage, and reallocate quickly when an engagement's needs change., • Set the technical and delivery bar for your team, and coach FDTLs and FDEs on how to run their own accounts with the same rigor you apply to yours., • Own headcount planning for your portfolio: build the case for new roles, identify underperformance early, and manage out where needed., • Create a bench strong enough that losing any single person does not put an account at risk., • Lead or oversee technical discovery across your portfolio, mapping customer workflows,identifyingdataand integration constraints, and defining MVP scope for new use cases., • Translate customer business objectives into sequenced technical roadmaps that FDEs and FDTLs execute against., • Hold architecture conversations with customer and internal engineering stakeholders credibly enough to evaluate trade-offs and catch scope or feasibility problems before they become delivery risk., • Get hands-on when it matters - pressure-test a data model, sketch an integration approach, or validate a data assumption yourself when it's faster than waiting on someone else., • Identifythe highest-value use cases across your portfolio and build the business case for each, including baseline metrics, target outcomes, and ROImeasurement., • Drive pilot-to-production conversion by removing organizational and technical blockers that stall adoption after a use case proves out technically., • Build the executive relationships that surface the next use case before the customer asks for it, turning single-workflow engagements into multi-year account growth., • Partner with Sales and Presales to shape expansion opportunities using direct field insight into where customer problems and appetite sit., • Codify what works across your portfolio into reusable patterns - scoping templates, value measurement frameworks, staffing models, and stakeholder playbooks - that other Directors and FDTLs can use., • Feed field signal back into Product and Solutions on where the platform and base applications fall short of what customers actually need., • 10+ years of experience in management consulting or FDE/delivery leadership, with meaningful time in enterprise software, professional services, or technical consulting; consulting leadership experience at the Associate Partner/Principal level (McKinsey, BCG, Bain, or equivalent) is strongly preferred., • BS/MS in Computer Science, Software Engineering, Engineering, or equivalent practical experience., • Prior people management experience - hiring, developing, and performance-managing a team, not just leading a workstream., • A track record owning complex, multi-workstream delivery for Fortune 500 or large public-sector clients across multiple simultaneous engagements, with direct accountability for outcomes, not just process., • Direct experience with AI agent deployment, LLM-based systems, or enterprise AI platforms in production, with enough technical fluency to understand data architecture, integration patterns, and agentic system concepts well enough to scope work and evaluate trade-offs., • Comfortable enough with code to read a pull request, leverage agentic tools to write code, or follow a technical design doc without translation., • Executive presence: comfortable running C-suite briefings, navigating enterprise politics, and holding firm on scope and priorities under pressure from a sponsor., • High agency and comfort with ambiguity, including managing a team through it., • Demonstrated ability to build trust with both a customer's business stakeholders and their technical teams simultaneously, and to build that same trust with a team you manage., • Experience in a key industry vertical such as advanced manufacturing, energy, heavy industrial, CPG, agriculture, defense, or public sector., • Prior experience in a forward-deployed, embedded delivery model at another enterprise software or AI platform vendor with a professional-services or forward-deployed motion., • Experience building or scaling a delivery function or team, not just operating within one. C3 AI provides excellent benefits, a competitive compensation package and generous equity plan. California Base Pay Range $180,000 — $230,000 USD C3 AI is proud to be an Equal Opportunity and Aff… #J-18808-Ljbffr

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? M Group Highways At M Group Highways, were supporting the safe transportation and movement of people across the UK. We dont just build roads and bridges- were building a better future, creating lasting social value that gives back to the communities in which we work. Youll be joining our Highways maintenance team, as the UKs number one highway maintenance contractor, our teams use the latest innovations to create effective solutions. We offer a range of services including planned and reactive maintenance and highway improvement schemes. Want to come and be a part of it? What will you be doing? You'll be responsible for carrying out planned maintenance works set by the Agent. You'll carry out emergency call out as directed by your line manager. Promoting health and safety culture at all times, its at the heart of everything we do! We'll ask you to make sure all traffic management is set up in accordance with the ACOP. Installing, maintaining and removing temporary traffic management (deploying cones, signs, frames, sandbags and other equipment on low-speed roads) You'll undertake traffic counts, calls to clients and subcontractors, timings and near misses. Maintenance of temporary traffic lights. What youll bring Clean driving License A commitment to Health and Safety- its at the heart of everything we do! Good communication skills and basic literacy and numeracy Ability to carry out manual work outdoors, in all weather conditions Qualified up to 12D M6 highly desirable T1 / T2 qualified Knowledge of Chapter 8 Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; 22 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Holiday purchase scheme Standby / Overtime / Call out Personal Accident Cover About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupH TPBN1_UKTJ

hackajob is partnering directly with Moody's Corporation to hire for this role. Skills and Competencies Demonstrated experience building or evaluating AI/ML-powered products, including familiarity with evaluation methodologies Understanding of large language models (LLMs) and generative AI concepts, including AI agents, prompt engineering, context management, and Model Context Protocol (MCP), including MCP Apps and their UI capabilities Mastery of AI tools, in particular Claude Desktop and Claude Code, with day-to-day use to work faster while maintaining safety and responsible-use standards Mastery of AI Skills: authoring and applying reusable, packaged capabilities to extend and standardize AI tools and agent workflows Demonstrated hands-on proficiency with AI-assisted development tools such as Claude Code or GitHub Copilot Strong analytical mindset with the ability to define evaluation frameworks, interpret metrics, and make data-driven product decisions Ability to translate technical concepts into clear, value-based messaging for non-technical and senior audiences Deep expertise in artificial intelligence, with a track record of implementing advanced AI solutions to drive strategic transformation and operational efficiency. Strong experience using AI tools to lead innovation initiatives. Demonstrated leadership in managing AI-related risks, ensuring ethical governance, and fostering a culture of responsible AI adoption across the organization. Education Bachelor's/Master's/PhD degree in Computer Science, Engineering, Data Science, Business, or a related field Responsibilities Own the product lifecycle for increasing AI integration across Moody's business services and making Moody's capabilities consumable by AI agents. Make existing Moody's business services consumable by AI agents, defining how each capability is exposed and packaged for agent-based consumption Recommend the best distribution channel for each business service, evaluating MCP, MCP App, and other options based on customer fit, reach, and technical trade-offs Build prototypes to test in front of internal and external clients, validating fit before committing full engineering resources Gather structured feedback from those tests to inform good, data-driven product decisions Help ensure every integration complies with the legal and regulatory frameworks in place, partnering with Legal, Compliance, and Risk as needed Help build and maintain the end-to-end evaluation framework for AI-integrated services, contributing to metrics, benchmarks, and acceptance criteria before each production deployment Design and maintain evaluation pipelines, ensuring accuracy, recall, and explainability standards are met Define and track performance KPIs across latency, accuracy, hallucination rate, coverage, and user satisfaction, balancing quality, cost, and scaling requirements Drive continuous improvement cycles based on evaluation results, customer feedback, and production monitoring data Contribute to the business case and OKRs for the domain, helping define value hypotheses and track benefits realization post-launch Support product definition for MCP and MCP App integrations, enabling external AI systems to consume Moody's capabilities via standardized interfaces Help shape the MCP App surface area, leveraging the protocol's new UI capabilities to deliver richer, interactive experiences directly within AI agents rather than text-only tool outputs Define the MCP tool and resource surface area, determining how Moody's capabilities are exposed and where an MCP App UI adds value over a standard tool call Partner with engineering to design, build, and iterate on MCP server and MCP App implementations, ensuring reliability, security, and compliance with data governance standards Validate MCP and MCP App integrations through structured testing with partner AI systems and customer environments Use AI tools such as Claude Desktop and Claude Code to rapidly prototype capabilities, validate hypotheses, and accelerate delivery while keeping safety Author and apply AI Skills to standardize and scale agent workflows Support solution discovery through customer engagements, beta and trial deployments, and design sprints that validate fit before committing full engineering resources Work embedded with engineering teams from concept through production, maintaining accountability for delivery timelines and quality Document architectures, evaluation results, and best practices to enable repeatability and scale Champion the AI-First mindset across the segment, identifying opportunities to embed Moody's AI capabilities into customer workflows Mentor peers on AI product practices, evaluation approaches, AI-assisted development, and AI Skills, contributing to the broader team's capability Partner with Pre-Sales on customer engagements, leading technical discovery sessions, demonstrations, and solution workshops Align with Commercial Strategy on market intelligence, competitive landscape, and go-to-market priorities Collaborate with Legal, Compliance, and Risk teams to ensure capabilities meet regulatory requirements and responsible AI standards Interact with ML Engineering and Operations teams to ensure implemented solutions are enterprise-grade, meeting production standards for scalability, reliability, security, monitoring, and supportability About the Team You will join the C&G Product Builders team, which unites product vision with engineering excellence to deliver solutions across Moody's client base, including corporate and government. The team builds end-to-end, from data to AI agents and customer-facing analytics, operating in squads that own the full lifecycle from solution concept to production. This role is at the center of Moody's push to make its business services consumable by AI, delivered across Moody's platforms and external MCP channels including marketplaces, customer platforms, and foundational models like Claude and ChatGPT. With a strong growth mandate and global reach, the team offers a dynamic environment where rapid solution prototyping, deep technical collaboration, and ownership define how work gets done. TPBN1_UKTJ

Eleven Eleven recruitment are seeking an experienced Site Manager for work in Exeter starting Monday 27th July for 2 weeks holiday cover on a commercial site. Role: Site Manager Site: Tiverton, Exeter Duration: 2 Weeks Start: Monday 27th July Rate: £280 per day About the role: Covering the site agent for holiday, you will be required for a 3 day handover then remain on site for the duration of the holiday cover. Working as a site manager on a commercial build. Minimum Requirements: - CSCS Card - SMSTS - First Aid - Minimum 5 years management experience in commercial build Payments: - £280 per day paid CIS - Based on 8 hour day - Weekly payments made To apply for this role please call us on 01603 515454 or apply online to TPBN1_UKTJ

SHIFTS: 4 on 4 off PAY RATE: £14.35 per hour OVERVIEW OF JOB DESCRIPTION Working Hours & Shift Patten: Working part of full time on a rotating shift pattern, that will vary with needs of the business. Shifts will be covering a 24 hour period, 7 days a week, 365 days a year operation. Working weekends, bank holidays and holiday periods will be a requirement as required. Main Duties & Responsibilities: Principally to deliver the safe, efficient, and effective bus transportation of airport & airline passengers (ground staff, crew members and other client groups) between designated transfer points. The job is performed in buses that do not require a PCV licence. There will also be the need to perform other driving duties as required to include but not limited to high lifts, Minibuses, PRM vehicles. Full training will be provided for all vehicles. Operating mainly airside, but with the willingness to work in any areas the business deems necessary. This job offers regular daily routine, with some variations on occasion. Embracing technical innovations, we are building ways of automation to help track, report and inform our performance. There will be a requirement for our drivers to use an automated job allocation and recording system. Full training will be provided. Complete the daily Vehicle Check Sheet, to maintain the operational reliability of the vehicle, reporting when necessary any vehicle defaults in line with the Vehicle Inspection procedure. Drive the Company vehicles ensuring that the vehicle is safe and secure at all times. Drive any vehicle across both the Cobus contract and the PRM contract, this would encompass minibuses, AMBI vehicles, buses, and any other vehicle as required, full training will be provided. Operate the vehicle safely within close proximity to the aircraft. Maintaining a clean and tidy vehicle at all times. You may be required on occasion to complete Customer Care Agent (CCA) duties within the terminal when demand requires, this may include escorting passengers through the terminal/security and boarding flights or meeting arriving flights and assisting PRM's through to baggage reclaim. Ensure that the Allocator is updated on progress of jobs at all times. Observe all Bristol airport airside driving requirements. Promote a safe and secure environment at all times. * Undertaking any other duties as reasonably required. Person Specification: Essential A full UK driving licence, with no more than three points endorsed, maintaining regular reports for inspection. Must be able to demonstrate proficiency of both written and spoken English. Must be able to pass and maintain an Airside Pass and airside driving Permit, including competency checks where necessary. This will require a full 5-year work history, the right to work in the UK and a DBS check. Excellent people and communication skills with the ability to deal with people effectively and with ease. A positive pro-active 'can do' attitude. Flexibility to work in alternate locations, this may be short notice. Flexibility to work in different departments within ABM. Flexibility to work additional shifts for adhoc demand and duty cover will be required, local catchment area would be advantageous. Key Accountabilities Appearance & Professional etiquette | As an ambassador of our company and client brands you will showcase your personal standards to ensure you are clean, presentable and demonstrate exemplary customer service engagement. Knowledge & Experience | As an experienced driver, you will be trained to drive our airside bus, minibus & Ambi fleet. Leading by Example | You will perform your duties to your consistent level best, within the skills, knowledge and tools available to you. You will be receptive to recommended guidance or specific direction from Lead Drivers, Duty Supervisor & Management levels, particularly in business contingency and recovery events, where clear direction is essential to deliver well. Safety First | You will continually safeguard yourself and your passengers in which you are supporting, being the local expert to protocols and environment, you will be consistently monitoring and be prepared to address or escalate unsafe practices. Should you require any more information on the role please call MEGO on 01803 840844 TPBN1_UKTJ

hackajob is partnering directly with JPMorganChase to hire for this role. JOB DESCRIPTION Help shape how AI systems run reliably in production at scale. In this role, you'll build and operate large language model serving infrastructure, bringing strong engineering fundamentals and site reliability practices to cutting-edge AI platforms. You'll work hands-on with cloud and Kubernetes-based deployments, deep observability, and cost-aware performance tuning. If you enjoy solving hard production problems and making platforms measurably better, you'll find meaningful impact and growth here. As a Lead Software Engineer at JPMorgan Chase in the AI and Machine Learning Platform team, you will build and scale AI infrastructure that modernizes traditional infrastructure management and site reliability engineering through applied AI. You will own the reliability, performance, and cost-efficiency of the LLM inference platform end to end. You will operate large language model serving stacks (such as vLLM and llm-d) in production at scale, with deep instrumentation and strong operational rigor. You will partner across engineering to deliver secure software, improve stability, and lead incident response and continuous improvement. Job Responsibilities Design, develop, troubleshoot, and deliver secure, high-quality production software and services for AI infrastructure Build backend services and APIs that enable reliable operation of AI infrastructure in production Operate and scale LLM serving infrastructure (such as vLLM and llm-d), including model hosting, request routing, continuous batching, and KV-cache optimization Deploy, host, and lifecycle-manage open-source and proprietary LLMs on Amazon EKS and Amazon SageMaker, as well as on-prem and local GPU clusters, using reproducible infrastructure as code and continuous delivery pipelines Implement observability (logs, metrics, traces) with dashboards and actionable alerting, including Prometheus metrics and Grafana/Alertmanager integration for LLM and GPU workloads Tune GPU and accelerator capacity, autoscaling, and cost efficiency for LLM inference workloads using performance and optimization techniques (e.g., quantization, parallelism, speculative decoding) Lead reliability engineering for LLM endpoints through capacity planning, load/soak testing, safe rollouts (blue/green, canary), failover, and incident response for outages and model-quality regressions Participate in an on-call rotation, lead incident triage and mitigation, and produce clear post-incident root-cause analyses and follow-ups Identify recurring operational issues and automate remediation to improve platform stability and developer experience Build and maintain multi-agent systems with strong orchestration (planning, coordination, tool-calling, state/memory, and workflow control) where appropriate Contribute to an inclusive team culture grounded in diversity, opportunity, inclusion, and respect, and help drive adoption of leading-edge technologies through communities of practice Required Qualifications, Capabilities, and Skills Formal training, certification, or equivalent practical experience in software engineering concepts Hands-on experience with system design, application development, testing, and operational stability in production environments Advanced proficiency in Python for building production-grade services and tooling Proficiency with automation and continuous delivery methods Hands-on experience with AWS and Terraform for infrastructure delivery and lifecycle management Strong understanding of site reliability engineering practices, including incident management, root-cause analysis, runbooks, and reliability patterns Practical knowledge of observability and instrumentation across metrics, logs, and traces Comfort with on-call operations and production troubleshooting Hands-on production experience operating LLM inference servers such as vLLM and llm-d (or directly equivalent serving stacks) Hands-on experience hosting and serving LLMs on Amazon EKS and/or Amazon SageMaker, and on local GPU infrastructure Knowledge of LLM reliability and risk considerations, including latency/throughput trade-offs, model and weight versioning, prompt/response logging, and safe rollout patterns Preferred Qualifications, Capabilities, and Skills Experience developing generative AI applications, AI agents, vector search, and retrieval-augmented generation patterns Experience building AI agents using frameworks such as LangChain, CrewAI, LangGraph, or similar orchestration platforms Experience operating or integrating serving platforms such as KServe, Ray Serve, NVIDIA Triton Inference Server, Text Generation Inference (TGI), alongside vLLM/llm-d Familiarity with Amazon SageMaker JumpStart, SageMaker Endpoints, and Amazon Bedrock for managed model hosting Experience with online LLM quality monitoring (e.g., hallucination, toxicity, drift detection) and tracing via OpenTelemetry conventions Contributions to open-source LLM serving or inference projects (e.g., vLLM, llm-d, Ray, KServe, Triton) ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. TPBN1_UKTJ

Recruit4staff are representing a well-established internationally recognised machine manufacturer in their search for a Service Engineer to work in Flintshire Job Details: An hourly rate of £15 p/h with additional pay for working away and overtime paid x1.33 over a 40 hour working week. Typically, Service Engineers in this role will earn £45,000 - £60,000 total package. Hours of Work: Monday to Friday 8am - 5pm Duration: Permanent Job Role: The Service Engineer will be working in a mobile role visiting client sites across the UK. Duties include mechanical service and maintenance of machinery, conducting both planned and preventative maintenance, servicing and breakdown repair. You'll work with gears, conveyors, lifting equipment, and bearings. The role also includes attending emergency call outs, mechanical fitting and installation at sites, and assisting in the workshop with machine assembly work when required. Essential Skills, Experience, or Qualifications: Previous experience as a Service Engineer Full UK Driver's Licence NVQ/C&G qualifications in Mechanical Engineering or equivalent Advantageous Skills, Experience, or Qualifications IPAF / PASMA / Confined Space Training Tickets Additional Information Mobile role covering sites UK-wide Commutable From: Flint, Deeside, Chester, Mold, Wrexham, Mostyn, Rhyl, Prestatyn, St Asaph, Abergele, Broughton, Wirral Similar Job Titles: Mechanical Engineer, Mechanical Fitter, Mobile Engineer, Service Engineer, Maintenance Engineer, Mechanical Technician, Service Technician For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business. TPBN1_UKTJ

Property Lawyer All Levels Considered Location: New Office in Swansea Work Type: Full-Time | Hybrid Are you looking for a fresh opportunity in residential property law with a strong local presence and a genuinely supportive environment? A well-established, forward-thinking law firm is seeking Property Lawyers to join their expanding team at a brand-new office. This is a rare chance to become part of a growing, close-knit team that values quality over quantity. What to Expect: Manage a caseload of approximately 50 files Enjoy a varied and engaging mix of residential conveyancing work Benefit from consistent, local work generated via trusted estate agent relationships Modern office environment in a convenient location All experience levels welcomed from newly qualified to seasoned professionals The Ideal Candidate Will Have: Experience handling residential property files from instruction to completion (level of supervision tailored to experience) A proactive and client-focused attitude Strong organisational skills and the ability to work independently where required A desire to be part of a growing, locally driven team Why Join? Opportunity to work in a new office with a dynamic and friendly team Stable, locally sourced work with no reliance on bulk panel instructions Clear progression potential for those looking to develop their career Supportive leadership who prioritise quality service and work-life balance This is an exciting opportunity with genuine long-term prospects for the right candidate. For a confidential discussion, apply directly below or contact Hannah at TSR Legal for a confidential call on 02920 388100. TPBN1_UKTJ

hackajob is partnering directly with Lendable to hire for this role. About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world's leading fintech companies and are off to a strong start: One of the UK's newest unicorns with a team of just over 700 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) So far, we've rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance . We get money into our customers' hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Join us if you want to Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo Build the best technology in-house , using new data sources, machine learning and AI to make machines do the heavy lifting About the role Personal loans are the fastest-growing consumer credit product in the US - originations increased 26% last year alone to a record high. Americans are actively seeking cheaper, faster, more transparent alternatives to credit card debt and traditional bank loans. Having built a market-leading, profitable business in the UK, Lendable launched US Personal Loans in 2022. Four years of building credit models, customer journeys, operational infrastructure and nearly $500m in originations - and the foundation is set. What comes next is the exciting part: aggressive growth into the largest lending market in the world. We're hiring a Product Manager to own multiple product areas to support this expansion - defining strategy, shipping features, and driving outcomes end-to-end. What you'll be doing This isn't a "write tickets and attend standups" PM role. You'll own real problems such as: Getting our proprietary credit models into production - working with data science to turn research into real lending decisions Designing and personally building automations that make our operations team dramatically more efficient Using data to ideate the most valuable initiatives that could improve credit quality, reduce losses, help the customer, or grow volume Figuring out how best to use LLMs to intelligently aid with customer service, servicing, collections A/B testing customer journeys from application through to servicing - finding what actually moves conversion, satisfaction, and repayment Improving the post-origination experience - payments, customer support, and everything that happens after a loan is funded Leading the team, aligning and motivating everyone around you, continuously improving the tools and processes we use to deliver at speed Your team You'll report to the Head of Product and collaborate closely with the Managing Director of US Loans. You'll join three other PMs and work most closely with: ~14 engineers (mostly backend), split across London and Europe A data science team (2-3 people) building credit and pricing models A credit risk team (~4 people) - some of your closest collaborators A growth team (1-2 people) focused on acquisition Operations agents - you'll build the tools that make their work better The team spans our London office, European remote engineers, and our Arlington, Virginia office near DC. AI at Lendable - we're serious We want to build the most AI-forward financial services company in the world. Our PMs don't just manage products. They use AI to push the boundaries of what one person can achieve. Today, PMs at Lendable write python and SQL to generate analytical insights that used to need teams of analysts. They commit PRs to production for straightforward features. They build their own agent workflows to automate repetitive work. The PM role here is genuinely expanding in all directions, and we expect you to be excited about this. You've been tinkering already - side projects, personal agents, AI-assisted analysis, building tools with Claude Code or similar. You don't wait to be told what AI can do; you've been finding out yourself. If you want to work somewhere that treats AI as a force multiplier for ambitious people - not a bullet point on a slide deck - this is it. What we're looking for 3+ years in Product, Strategy, or Analytics; at least 1 in a PM role 1+ years in fintech, financial services, or a strong grasp of lending and credit You're a highly curious, systems thinker who connects dots and thinks through end-to-end impact You've built with AI - agents, workflows, code generation, analysis. Show us what. Track record of shipping products that moved real business metrics Very comfortable with data, analysis and SQL - you know what questions to ask, and you answer them yourself Bonus: high-growth startup or scale-up experience Don't worry if you don't quite meet all of these criteria, we'd love to have a chat with any great candidates! Your objectives You break complex problems into shippable pieces You decide under ambiguity and own the outcome You communicate crisply - to the MD, to engineers, in a spec You build cross-functional relationships and pull the right people together You move fast, default to action, and course-correct when needed Compensation Strong base salary benchmarked to market, scaled to your experience and level Equity vesting over four years. Lendable has been profitable since 2017 - one of very few fintechs globally that can say that - and is building towards what comes next. Interview process We respect your time and move quickly: 1. Intro call (remote) - 30 min with our talent team (~Week 1) 2. Product chat (remote) - 45 min with the Head of Product to discuss your background and how you think about product (~Week 2) 3. Take-home exercise (remote) - a practical product challenge in your own time, followed by a video debrief (~Week 2-3) 4. Final round - typically CPO, US Loans MD, and Engineering Manager, Head of Product (~Week 3) Life at Lendable Winning team: the opportunity to scale up one of the world's most successful fintech companies Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls Health coverage: support for your physical and mental wellbeing, including private health cover Retirement & savings: long-term financial wellbeing through retirement savings plans Employee referral programme: earn a competitive bonus when you refer successful new team members Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. Check out our blog! TPBN1_UKTJ

This job is with Capgemini, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the job you’re considering Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. If you are successfully offered this position, you will go through a series of pre-employment checks, including, identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) About us We build products, not projects: software for insurance claims, payment operations, and health operations, sold to banks, insurers, and health plans. Three product lines run on one shared platform, built by a deliberately small, senior team. Our engineering model is agentic: engineers author the specifications, tooling, evaluation suites, and guardrails, and AI agents do most of the implementation. Humans own every consequential decision, and in our regulated domains some decisions are human-only by design. The role You will build the platform floor that three AI products for banks, insurers, and health plans run on: the model gateway every inference call passes through, the agent runtime that executes planning loops and tool calls, the evaluation infrastructure that gates every release, the guardrail engine, and the shared services (case management, connectors, tenancy, metering) that stop three product teams building the same thing three times. This is production infrastructure for regulated industries, built by a small senior team with heavy AI leverage. The ambition runs past serving frontier models: we close the loop from production feedback through reinforcement learning and fine-tuning, and train our own LLMs and SLMs where evaluations and economics justify it. What you will own • One or more platform components end to end: model gateway (routing, failover, caching, per-line cost attribution), agent runtime and orchestration, evaluation harness, guardrail engine, tool and agent registry, or shared product services, • The training and adaptation loop: pipelines that turn production traces and evaluation verdicts into reinforcement learning and fine-tuning datasets, and the infrastructure to train, evaluate, and serve NewCo-tuned LLMs and SLMs behind the same gates as vendor models, • Reliability, latency, and cost of what you build; platform services carry baselines and you hold them, • The self-service surfaces product engineers use: your components ship with documentation, sane defaults, and no ticket queue, • Co-building with product teams: new shared services start embedded with a product line and graduate to platform services when proven What you will need • Strong production engineering: Python plus one systems language (Go or Rust welcome), Kubernetes, infrastructure-as-code, and one major cloud, • Hands-on experience with LLM infrastructure: a model gateway pattern (such as LiteLLM or in-house), model serving (such as vLLM or managed endpoints), and vector or retrieval systems, • Agent-systems experience: you have built with an agent orchestration framework (such as LangGraph or first-party agent SDKs) and understand tool calling and the Model Context Protocol (MCP), • Evaluation engineering: you have built or operated eval harnesses (golden datasets, regression gates in CI, LLM-judge calibration) and can explain why they gate merges, • Post-training fluency: you have fine-tuned or post-trained a model, built the data pipeline behind one, or reproduced techniques from recent papers in production systems, • Daily, hands-on use of AI coding assistants as part of your own development workflow We care about depth in four or five of these areas more than surface familiarity with all of them. What sets you apart • Guardrail-engine or AI-observability experience (NeMo Guardrails, OpenTelemetry GenAI conventions, LangSmith, Braintrust, or equivalent), • Reinforcement learning infrastructure (reward modelling, RLHF or GRPO-class pipelines) or SLM distillation experience, • Multi-tenant SaaS infrastructure: tenancy isolation, metering, usage-based billing, • Financial services engineering (banks, insurers, or payment providers) is the ideal background; other regulated-industry or security engineering depth also counts, • Open-source contributions or a portfolio of deployed agents and eval suites (we would rather see this than a CV) The reference stack The reference technology stack for this role is our supported paved road: self-hosted LangSmith and LangGraph Platform as the agent runtime and evaluation plane, model providers behind a swappable gateway seam, PostgreSQL with pgvector plus ClickHouse and S3-compatible object storage as the data platform, Neo4j Enterprise as the semantic knowledge graph, an agent memory plane serving episodic and precedent memory over MCP, MCP-native connectors, OpenTelemetry and Grafana for observability, all on CNCF-conformant Kubernetes with Helm and Argo CD, deployable to any hyperscaler or on-prem. A tool-for-tool match is not expected: analogous experience counts fully. If you have built and operated systems of this shape on comparable components (a different orchestration framework, graph engine, evaluation platform, or serving stack), you have what we are looking for. How we work • Engineers write specs, harnesses, evals, and guardrails; AI agents execute the implementation loops. Review, not typing, is where engineering judgment goes., • Three human gates govern everything we ship: spec approval, merge, and release. Regulated code paths (money movement, authentication, cryptography, secrets) are always human-owned., • Small and senior by design. No separate QA function, no scrum masters; quality comes from evaluation gates and whole-team review rituals., • Domain experts (claims practitioners, payment scheme experts, clinicians) are full-time members of the product teams you will serve. Success in year one • A platform component you own is consumed self-service by at least two product lines, with measured adoption, • Evaluation gates you built block real regressions before clients ever see them, • Per-line cost attribution from the gateway is trusted enough to drive planning, • Production traces and evaluation verdicts flow into curated adaptation datasets, and a tuned model serves traffic behind the same gates as vendor models We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: • Declare they have a disability, and, • Meet the minimum essential criteria for the role. Please opt in during the application process. Make it real – what does it mean for you? • We realise a Total Reward package should be more than just compensation. At Capgemini we offer range of core and flexible benefits and have a Peer Recognition Portal called Applaud., • You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. • You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more. Capgemini. Make it real. Why you should consider Capgemini Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.We are seeking a talented and Strategic Partner Account Manager (PAM) to join our dynamic team in London. This role is crucial for driving our growth and development within the UK, Ireland & Nordics. As a Strategic PAM, you will manage and develop key strategic partnerships with leading integration providers and channel partners to expand Aircall's market presence and drive revenue growth.This role requires a blend of strategic thinking, relationship management, and hands-on execution. You will be responsible for nurturing relationships with our partners, identifying new business opportunities, and working closely with cross-functional teams to ensure successful partnership outcomes.This role is for the Aircall office in London (at least three core days at the office).Key Responsibilities:Partnership Management: Develop and manage relationships with key strategic partners, including software providers and channel partners (e.g., System Integrators, Solution Partners, Digital Consulting firms).Business Development: Identify new partnership opportunities and develop strategies to expand Aircall’s market presence in the UK&I and Nordics region.Strategic Planning: Utilize data-driven insights to create and execute strategic partnership plans that align with Aircall’s business objectives.Collaboration: Work closely with other GTM teams, and Product Development teams to ensure a cohesive approach to partnership management and to drive joint initiatives.Performance Tracking: Monitor and evaluate the performance of partnerships using KPIs and metrics, ensuring alignment with Aircall’s goals and objectives.Market Insight: Stay informed about industry trends, competitive landscape, and market opportunities to provide strategic insights and recommendations.Event Participation: Represent Aircall at industry events, conferences, and thought leadership forums to enhance brand visibility and partnership opportunities.A little more about you:Analytical and Strategic Thinker: You have strong analytical skills and can leverage data to inform strategic decisions. You can identify market trends and opportunities to drive partnership growth.Relationship Builder: You excel in building and nurturing relationships with partners. Your interpersonal skills enable you to engage with diverse stakeholders effectively.Results-Driven: You are focused on achieving targets and delivering results. Your proactive approach ensures you can identify and act on opportunities swiftly.Effective Communicator: You possess excellent communication skills, both written and verbal. You can convey complex ideas clearly and persuasively in both one-on-one and group settings.Collaborative Team Player: You thrive in a collaborative environment, working well with cross-functional teams to achieve shared goals.Adaptable and Resilient: You are flexible and can adapt to a fast-paced, dynamic environment. You are resilient in the face of challenges and can navigate ambiguity effectively.Cultural Fit: You align with Aircall's core values and culture, bringing a positive, can-do attitude, a passion for technology and innovation, and a commitment to driving growth in the UKI region.We believe that these qualities, combined with your professional skills and experience, will make you a standout candidate and a valuable addition to our team at Aircall.Qualifications:Bachelor’s degree in Business, Marketing, or a related field.At least 5+ years of experience in partnership management, business development, or a similar role in a competitive, data-driven environment.Demonstrated ability to develop and manage strategic partnerships, with a strong track record of achieving targets.Exceptional analytical and strategic thinking abilities.Excellent communication, negotiation, and interpersonal skills.Deep understanding of the UK, Ireland and Nordic markets.Experience in representing an organization in public forums and thought leadership discussions is a plus.Why join us?ð Key moment to join Aircall in terms of growth and opportunitiesð‍️ Our people matter, work-life balance is important at Aircallð Fast-learning environment, entrepreneurial and strong team spiritð 45+ Nationalities: cosmopolite & multi-cultural mindsetð¶ Competitive salary package & benefitsDE&I Statement: At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.Want to know more about candidate privacy? Find our Candidate Privacy Notice here.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About LendableLendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world’s leading fintech companies and are off to a strong start:One of the UK’s newest unicorns with a team of just over 700 peopleAmong the fastest-growing tech companies in the UKProfitable since 2017Backed by top investors including Balderton Capital and Goldman SachsLoved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.Join us if you want toTake ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quoBuild the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy liftingAbout the rolePersonal loans are the fastest-growing consumer credit product in the US - originations increased 26% last year alone to a record high. Americans are actively seeking cheaper, faster, more transparent alternatives to credit card debt and traditional bank loans.Having built a market-leading, profitable business in the UK, Lendable launched US Personal Loans in 2022. With years of building credit models, customer journeys, operational infrastructure and significant originations - the foundation is set. What comes next is the exciting part: aggressive growth into the largest lending market in the world.We're hiring a Product Manager to own multiple product areas to support this expansion - defining strategy, shipping features, and driving outcomes end-to-end.What you'll be doing This isn't a "write tickets and attend standups" PM role. You'll own real problems such as:Getting credit models into production - working with data science to turn research into real lending decisionsDesigning and personally building automations that make our operations team dramatically more efficientUsing data to ideate the most valuable initiatives that could improve credit quality, reduce losses, help the customer, or grow volumeA/B testing customer journeys from application through to servicing - finding what actually moves conversion, satisfaction, and repaymentImproving the post-origination experience - payments, customer support, and everything that happens after a loan is fundedLeading the team, aligning and motivating everyone around you, continuously improving the tools and processes we use to deliver at speedYour teamYou'll report to the Head of Product and collaborate closely with the Managing Director of US Loans. You'll join three other PMs and work most closely with your own cross functional team engineering pod. The team spans our London office, European remote engineers, and our Arlington, Virginia office near DC.AI at Lendable - we're seriousWe want to build the most AI-forward financial services company in the world.Our PMs don't just manage products. They use AI to push the boundaries of what one person can achieve. Today, PMs at Lendable write python and SQL to generate analytical insights that used to need teams of analysts. They commit PR's to production for straightforward features. They build their own agent workflows to automate repetitive work.The PM role here is genuinely expanding in all directions, and we expect you to be excited about this. You've been tinkering already - side projects, personal agents, AI-assisted analysis, building tools with Claude Code or similar. You don't wait to be told what AI can do; you've been finding out yourself.If you want to work somewhere that treats AI as a force multiplier for ambitious people - not a bullet point on a slide deck - this is it.What we're looking for3+ years in Product, Strategy, or Analytics; at least 1 in a PM role1+ years in fintech, financial services, or a strong grasp of lending and creditYou’re a highly curious, systems thinker who connects dots and thinks through end-to-end impactYou've built with AI - agents, workflows, code generation, analysis. Show us what.Track record of shipping products that moved real business metricsVery comfortable with data, analysis and SQL - you know what questions to ask, and you answer them yourselfBonus: high-growth startup or scale-up experienceDon’t worry if you don’t quite meet all of these criteria, we’d love to have a chat with any great candidates!Your objectivesYou break complex problems into shippable piecesYou decide under ambiguity and own the outcomeYou communicate crisply - to the MD, to engineers, in a specYou build cross-functional relationships and pull the right people togetherYou move fast, default to action, and course-correct when neededCompensationStrong base salary benchmarked to market, scaled to your experience and levelEquity vesting over four years. Lendable has been profitable since 2017 - one of very few fintechs globally that can say that - and is building towards what comes next.Interview processWe respect your time and move quickly: 1. Intro call (remote) - 30 min with our talent team 2. Product chat (remote) - 45 min with the Head of Product to discuss your background and how you think about product 3. Take-home exercise (remote) - a practical product challenge in your own time, followed by a video debrief 4. Final round - typically CPO, US Loans MD, and Engineering Manager, Head of Product (30 minutes each)Life at LendableWinning team: the opportunity to scale up one of the world’s most successful fintech companiesFlexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sitesSocials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office wallsHealth coverage: support for your physical and mental wellbeing, including private health coverRetirement & savings: long-term financial wellbeing through retirement savings plansEmployee referral programme: earn a competitive bonus when you refer successful new team membersOffice meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locationsSustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locationsPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.Check out our blog!LocationLondonEmployment TypeFull timeLocation TypeHybridDepartmentEngineering & Product

Role: Project Manager / Employer's Agent (JPC-124) Location: London and Kent Sector: Public & Private Sector Consultancy Salary: £40,000 - £50,000 ARE YOU AN EXPERIENCED AND MOTIVATED PROJECT MANAGER / EMPLOYER'S AGENT SEEKING A NEW ROLE TO ELEVATE YOUR CAREER? Our client is a multi-disciplinary professional property and housing consultancy servicing the UK, and is looking for a keen and experienced professional, based in but not limited to South/South East London, Kent, Surrey, Sussex and Hampshire, with a client base consisting of Local Authorities, Housing Associations and Developers. Therefore, experience within these sectors is essential. The successful candidate will essentially manage and deliver projects from inception through to completion, acting as the primary point of contact for clients within a small yet dynamic London-based team. Please fully read the Pre-Contract and Post-contract requirements below and take note of the must-have requirements. The ideal candidate will also possess expertise in Section 106 Agreements and land-led development projects, which is highly desirable to the client base. Skills, Knowledge and Understanding • Must have experience in the UK construction industry, • Must have a car and valid driver's license plus ability to travel, • Liaise closely with Clients, Contractors, Developers, Clerk of Works and other key stakeholders., • Understand the requirements of Housing Associations, Companies, Developers and Local Authorities and how they differ as Clients., • Understand the limit of your competency and when you will need to call on specialist advice and engage closely with them and wider project team as a team/project lead., • Knowledge of working with pre-construction service agreements, notably the JCT., • Understanding of on site processes in order to support the Construction Phase delivery., • Understand key deliverables within your contract to ensure the Client gets the information they need., • Report monthly to the team leader on fee projections and anticipated income vs project, • programme. Pre-Contract Procedures and Administration • Must have proven experience in pre-contract residential sector work, • Ensure the Quality Management System (QMS) is followed and project information is kept up to date., • Deal with/organising all pre-contract investigations, surveys and other due diligence issues required by Clients. • Chair and minute pre-contract and site meetings., • Project manage where applicable other consultants on behalf of client., • Undertake all client funding and development control requirements., • Prepare Employer’s Requirements, Performance Specifications, Build Agreements and JCT Contracts. • Tendering (single & 2-stage) including EU Procurement Analysis & Reporting., • Production of Tender Report and Value for Money Reports., • Undertake drawing reviews and audit checklist., • Own a project programme, risk register and action trackers., • Ensure the appropriate stage invoices are issued., • Issue payment notices and produce cost reports. Post-Contract Procedures and Administration • Must have significant post-contract experience AND have worked with HRBs, • Co-ordinate management of projects as a whole, ensuring timely and satisfactory delivery to Clients in line with the QMS., • Regular site inspections to report on progress, defects and other site matters., • Timely issue of relevant instructions, Certificates and Notices., • Assess Contractor payment applications, issue of Payment Notices and advise Client on cashflow forecast., • Carry out/organise pre-handover snagging and de-snagging inspections prior to Practical Completion., • Own a Project Programme and Risk Register., • Carry out/organise handover inspections and ensure handover information is issued in a timely manner to allow practical completion., • Collate and review required unit handover paperwork to allow Practical Completion., • Carry out/organise End of Defects inspections; monitor defects throughout the Defect Liability Period., • Prepare Final Accounts (claims where applicable) and issue Final Statements. Experience • Minimum 3 years post-graduate experience in relevant construction related degree., • Residential, Mixed Use Developments, Regeneration, Land Led, Remediation projects Rewards & Benefits • Competitive Salary, • Bonus incentive, • Pension contributions, • Private medical insurance, • 28 days holiday (incl. Bank Holidays), • 1 day off for Birthday, • 3-4 days off over Christmas, • Professional Subscriptions _ for more information If you have any questions please email us at: hello@constructionprofessionals.co.uk

Are you a Chartered Building Surveyor looking to join an ambitious and growing consultancy? Is this your next job Read the full description below to find out, and do not hesitate to make an application. This is an exciting opportunity to join an established consultancy with a strong reputation in the built environment sector. The business is looking for an experienced Chartered Building Surveyor (MRICS essential) to join the team and support a varied portfolio of projects across London and the South East. The role would ideally suit someone based south of London, as projects will involve travel across South and East London, Kent, Surrey and Sussex. The successful candidate can be based from either the South East London or Central London office, with a flexible hybrid working arrangement of 23 days in the office and 23 days working from home, depending on business needs. There may be a requirement to spend additional time in the office during the initial stages to support your integration into the team. The Role You will be working across a diverse range of projects, predominantly within the residential sector, alongside work across education, healthcare and commercial sectors. The project portfolio includes both new build developments and refurbishment schemes, offering excellent variety and the opportunity to further develop your technical and professional skills. Your role will include a mixture of: Contract Administration Employers Agent services Project Management Defects diagnosis and management Specifications and technical reporting Disrepair work Client advisory services Supporting wider Professional Services delivery The business has clear ambitions to continue growing its Professional Services team. For candidates with a background in this area and an interest in developing this side of the business, there will be opportunities to take on additional responsibilities and become more involved in shaping the future growth of the service line. About You The successful candidate will ideally have: MRICS qualification (essential) Experience working within a consultancy environment as a Building Surveyor A strong background delivering Building Surveying services across sectors such as residential, education, healthcare or commercial Experience managing client relationships and delivering projects independently A desire to progress your career within a supportive and ambitious organisation Career Progression This role offers a genuine opportunity for long term progression, with a clear pathway from Senior Building Surveyor through to Associate, Senior Associate and Director level. The business has a proven track record of developing people internally and investing in their teams. Progression is supported through internal training programmes, clear guidance and agreed milestones, allowing individuals to progress at a pace that suits their ambitions while receiving the support needed along the way salary is also increased in line with progression on these pathways. Why Consider This Opportunity? You will be joining a consultancy that values collaboration, development and a strong team culture. The environment is professional yet approachable, with a focus on delivering quality work while supporting employees to build successful long-term careers. The recruitment process is designed to be simple and straightforward, reflecting the culture of the business: Initial conversation with me Teams call with the consultancy Face to face meeting with the team Offer A transparent process that allows you to understand the opportunity, meet the people involved and make an informed decision about your next career move. If you are an MRICS Chartered Building Surveyor looking for a role offering variety, autonomy, career progression and the opportunity to contribute to the growth of a Professional Services team, this could be an excellent next step. xrnqpay To apply, simply click the link and submit your CV. If this role isnt quite the right fit but youd like to have an initial, informal conversation about your next move or even just how the market is, feel free to give me a call on You can also connect with me on LI Rory Thompson. Im currently working on a range of opportunities across the property and construction consultancy space, so even if this role isnt the one, there may be others that align more closely with what youre looking for.

This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Switch Car Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our SwitchSavings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 81 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Switch and why you would love being a part of our team, but we thought you would like to hear for yourself. Click here to read some of our success stories. TPBN1_UKTJ

This is a casual, project-based opportunity ideal for anyone interested in taking part in research on a part time basis, depending on their availability and profile fit. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for call centre agent roles, to take p

Our company, Cotswold Talent Solutions, are recruiting for a fantastic customer in North Swindon. NO EXPERIENCE IN SALES OR LEAD GENERATION REQUIRED This business is a leading provider of telecommunications solutions tailored for the Small and Medium Enterprise (SME) sector, are currently searching for multiple outbound sales agent's to join the growing team based in Swindon. This business prides itself on delivering exceptional service, the best customer experience and cutting-edge technology to help businesses improve their communications systems and drive growth. As an outbound sales agent, you will play a crucial role in expanding the customer base and promoting the telecom solutions to potential clients within the SME sector. Your primary responsibility will be making outbound calls to prospects, understanding their current telecom setup, and advising them on how the solutions you offer can elevate and enhance their business! This is a permanent role with a vibrant, dynamic and growing business! What this role offers: Competitive salary and excellent commission structure (£26000 p/a) £1000 discretionary probation passed pay rise bonus Permanent role Comprehensive training and ongoing professional development Opportunity to work in a vibrant and dynamic company Collaborative and supportive work environment 1-1 coaching and training No weekend working Modern, contemporary office Excellent on-boarding programme Monthly team incentives Top performer prizes Birthday day off Responsibilities for the Outbound Sales Agent role: Outbound Calling: Make outbound calls to potential prospects within the SME sector to introduce and promote telecom products and services. Lead Generation: Generate new business opportunities by scheduling telephone appointments for account managers to follow up on. Needs Assessment: Gain an in-depth understanding of prospects current telecom solutions and identify their needs and pain points. Solution Advising: Educate prospects on the benefits of the systems and software offerings and how these solutions can meet their business needs. Opportunity: Identify and maximise opportunities by meeting and exceeding key performance indicators (KPIs) such as lead generation and daily talk time Database Management: Cleanse and manage the CRM database to ensure accurate and up-to-date information on prospects and clients. Key Performance Indicators (KPIs): Lead generation targets Daily talk Time Database accuracy and management Candidate Requirements: Proven experience in a sales role is advantageous, preferably within the telecom or technology sector. Excellent communication skills. Strong ability to understand and articulate technical solutions to nontechnical clients. Experience in using CRM systems for data management and lead tracking. Self-motivated with a results-driven approach. Ability to work independently and as part of a team. Strong organisational skills If you are interested in this role, please apply. Alternatively, if you would like more information, please call 01793 380381 to speak with Aaron today! TPBN1_UKTJ

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? M Group Highways At M Group Highways, we’re supporting the safe transportation and movement of people across the UK. We don’t just build roads and bridges- we’re building a better future, creating lasting social value that gives back to the communities in which we work. You’ll be joining our Highways maintenance team, as the UK’s number one highway maintenance contractor, our teams use the latest innovations to create effective solutions. We offer a range of services including planned and reactive maintenance and highway improvement schemes. Want to come and be a part of it? What will you be doing? You'll be responsible for carrying out planned maintenance works set by the Agent. You'll carry out emergency call out as directed by your line manager. Promoting health and safety culture at all times, it’s at the heart of everything we do! We'll ask you to make sure all traffic management is set up in accordance with the ACOP. Installing, maintaining and removing temporary traffic management (deploying cones, signs, frames, sandbags and other equipment on low-speed roads) You'll undertake traffic counts, calls to clients and subcontractors, timings and near misses. Maintenance of temporary traffic lights. What you’ll bring Clean driving License A commitment to Health and Safety- it’s at the heart of everything we do! Good communication skills and basic literacy and numeracy Ability to carry out manual work outdoors, in all weather conditions Qualified up to 12D M6 highly desirable T1 / T2 qualified Knowledge of Chapter 8 What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000’s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; 22 days annual leave plus bank holidays Recommend a friend – get rewarded for introducing people to us! Holiday purchase scheme Standby / Overtime / Call out Personal Accident Cover About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We’re responsible and go further for our people, clients, communities and the planet We’re open and seek new and better ways of exceeding expectations We’re together and as one team; the whole is greater than the sum of the parts We’re ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3 rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupH

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Highways, we’re supporting the safe transportation and movement of people across the UK. We don’t just build roads and bridges- we’re building a better future, creating lasting social value that gives back to the communities in which we work. You’ll be joining our Highways maintenance team, as the UK’s number one highway maintenance contractor, our teams use the latest innovations to create effective solutions. We offer a range of services including planned and reactive maintenance and highway improvement schemes. Want to come and be a part of it? What will you be doing? You’ll be responsible for works on the Highway network in Devon and will provide Traffic Management to support. You’ll also: Promote health and safety culture- it’s at the heart of everything we do! Be responsible for carrying out planned maintenance works set by the Agent Carry out emergency call out as directed Make sure all traffic management is set up in accordance with the ACOP Installing, maintaining and removing temporary traffic management (deploying cones, signs, frames, sandbags and other equipment on low-speed roads) Undertaking traffic counts, calls to clients and subcontractors, timings and near misses Maintenance of temporary traffic lights Do you want to keep communities moving? Do you enjoy manual, outdoor work? Join our Highways team! What you’ll bring Clean driving License A commitment to Health and Safety- it’s at the heart of everything we do! Good communication skills and basic literacy and numeracy Ability to carry out manual work outdoors, in all weather conditions Qualified up to 12D M6 highly desirable T1 / T2 qualified Knowledge of Chapter 8 What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include: Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000’s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers: 22 days annual leave plus bank holidays Recommend a friend – get rewarded for introducing people to us! Holiday purchase scheme Standby / Overtime / Call out Personal Accident Cover About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We’re responsible and go further for our people, clients, communities and the planet We’re open and seek new and better ways of exceeding expectations We’re together and as one team; the whole is greater than the sum of the parts We’re ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3 rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupH #MGH INDSTA

THE ROLE My client is growing their Building Surveying team in the City of London. They now seek a SENIOR BUILDING SURVEYOR who needs to have five years + experience of building surveying. You do not need to be chartered but you should be keen to become RICS qualified and support will be given. You will work on a variety of projects including cladding remediation, fire reinstatement, contract administration, project management, surveyors, report writing etc. Projects include student accommodation, affordable housing, regeneration, education and more. THE COMPANY My client is a firm of consultants with three UK offices at present. They are multi disciplinary and currently do Building Surveying, Quantity Surveying, Project Management, Employer's Agent, Principal Designer services. THE CANDIDATE You will be either a Building Surveyor or Senior Building Surveyor currently. You must have around five years or more building surveying experience. You do not need to be chartered but you must be keen to become chartered if not already RICS qualified and support will be given to sit the APC. You need broad based building surveying experience to include:- Experience of surveys, report writing, contract administration, project management and more is required. You should have excellent communication skills and good commercial awareness. You will have a stable work record and be keen to join a firm who are growing. Salary is in the region of £50000 to £70000 negotiable plus pension, car allowance, 25 days holiday, some hybrid working plus other benefits. Please email a full c.v. or give me, Denise Neville a call for an informal and confidential discussion on 020 7613 5555 or 020 8368 0025 or mobile 07836 350309. TPBN1_UKTJ

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Highways, were supporting the safe transportation and movement of people across the UK. We dont just build roads and bridges- were building a better future, creating lasting social value that gives back to the communities in which we work. Youll be joining our Highways maintenance team, as the UKs number one highway maintenance contractor, our teams use the latest innovations to create effective solutions. We offer a range of services including planned and reactive maintenance and highway improvement schemes.Want to come and be a part of it? What will you be doing? Youll be responsibleforworks on the Highway network in Devon and will provide Traffic Management to support. Youll also: Promote health and safety culture- its at the heart of everything we do! Be responsible for carrying out planned maintenance works set by the Agent Carry out emergency call out as directed Make sure all traffic management is set up in accordance with the ACOP Installing, maintaining and removing temporary traffic management (deploying cones, signs, frames, sandbags and other equipment on low-speed roads) Undertaking traffic counts, calls to clients and subcontractors, timings and near misses Maintenance of temporary traffic lights Do you want to keep communities moving? Do you enjoy manual, outdoor work? Join our Highways team! What youll bring Clean driving License A commitment to Health and Safety- its at the heart of everything we do! Good communication skills and basic literacy and numeracy Ability to carry out manual work outdoors, in all weather conditions Qualified up to 12D M6 highly desirable T1 / T2 qualified Knowledge of Chapter 8 Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include: Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers: 22 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Holiday purchase scheme Standby / Overtime / Call out Personal Accident Cover About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupH #MGH INDSTA TPBN1_UKTJ

hackajob is partnering directly with JPMorganChase to hire for this role. JOB DESCRIPTION Help shape how AI systems run reliably in production at scale. In this role, you'll build and operate large language model serving infrastructure, bringing strong engineering fundamentals and site reliability practices to cutting-edge AI platforms. You'll work hands-on with cloud and Kubernetes-based deployments, deep observability, and cost-aware performance tuning. If you enjoy solving hard production problems and making platforms measurably better, you'll find meaningful impact and growth here. As a Senior Lead Software Engineer at JPMorganChase within the AI and Machine Learning Platform team, you will build and scale AI infrastructure that modernizes traditional infrastructure management and site reliability engineering through applied AI. You will own the reliability, performance, and cost-efficiency of the large language model inference platform end to end. You will operate large language model serving stacks in production at scale, with deep instrumentation and strong operational rigor. You will partner across engineering to deliver secure software, improve stability, and lead incident response and continuous improvement. Job responsibilities Design, develop, troubleshoot, and deliver secure, high-quality production software and services for AI infrastructure Build backend services and APIs that enable reliable operation of AI infrastructure in production environments Operate and scale large language model serving infrastructure, including model hosting, request routing, continuous batching, and cache optimization Deploy, host, and lifecycle-manage open-source and proprietary large language models on cloud-based container orchestration platforms and on-premises GPU clusters using reproducible infrastructure as code and continuous delivery pipelines Implement observability across logs, metrics, and traces with dashboards and actionable alerting for large language model and GPU workloads Tune GPU and accelerator capacity, autoscaling, and cost efficiency for large language model inference workloads using performance optimization techniques such as quantization, parallelism, and speculative decoding Lead reliability engineering for large language model endpoints through capacity planning, load and soak testing, safe rollouts, failover, and incident response for outages and model-quality regressions Participate in on-call rotations, lead incident triage and mitigation, and produce clear post-incident root-cause analyses and follow-up actions Identify recurring operational issues and automate remediation to improve platform stability and developer experience Build and maintain multi-agent systems with strong orchestration, including planning, coordination, tool-calling, state and memory management, and workflow control where appropriate Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team. Required qualifications, capabilities, and skills Hands-on experience with system design, application development, testing, and operational stability in production environments Advanced proficiency in Python for building production-grade services and tooling Proficiency with automation and continuous delivery methods Hands-on experience with cloud infrastructure platforms and infrastructure-as-code tooling for delivery and lifecycle management Strong understanding of site reliability engineering practices, including incident management, root-cause analysis, runbooks, and reliability patterns Practical knowledge of observability and instrumentation across metrics, logs, and traces Hands-on experience with Kubernetes and container-based orchestration platforms, including managed cloud variants Experience hosting and serving large language models on cloud-based infrastructure and local GPU environments Knowledge of large language model reliability and risk considerations, including latency and throughput trade-offs, model versioning, prompt and response logging, and safe rollout patterns Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, test creation, troubleshooting, or documentation) with demonstrated ability to critically evaluate, validate, and refine AI-generated outputs for correctness, performance, and security Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; ability to guide peers on safe and effective usage within team practices Preferred qualifications, capabilities, and skills Experience operating large language model inference servers such as vLLM and llm-d (or directly equivalent model serving stacks) in production Experience developing generative AI applications, AI agents, vector search, and retrieval-augmented generation patterns Experience building AI agents using orchestration frameworks such as LangChain, LangGraph, CrewAI, or similar platforms Experience operating or integrating model serving platforms such as KServe, Ray Serve, or NVIDIA Triton Inference Server alongside other large language model serving stacks Familiarity with Amazon SageMaker JumpStart, SageMaker Endpoints, and Amazon Bedrock for managed model hosting Experience with online large language model quality monitoring, including hallucination detection, toxicity filtering, and drift detection using open telemetry conventions Contributions to open-source large language model serving or inference projects, (vLLM, llm-d, Ray, KServe, Triton) ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. TPBN1_UKTJ

Direct Sales and Loyalty Agent , you will serve as the primary point of contact and a vital contributor to our client's customer retention strategy. Proven experience in customer-facing roles such as telesales, customer retention, account management, or call centre operations; experience within auto

Job Title: Call Center Representative Agent Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session), • £250-£700 (multi-session studies) You must apply on our website and complete questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a call center representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

Company Overview Project Safe Ltd was founded by experienced infrastructure professionals who identified a gap in early-stage engagement of MEPFC stakeholders within major projects. Specialising in the rail sector, we provide consultancy and managing agent services to Tier 1 contractors and operators. Our reputation has been built on successfully turning around failing projects and ensuring smooth project integration, assurance, and handover. Role Overview The Accounts Manager will take day-to-day ownership of the company's finance function. It is a hands-on role covering the full transactional and reporting cycle: purchase orders and cost coding, purchase and sales ledger, payroll and CIS, VAT, credit control and the monthly management accounts. Project Safe works almost entirely under NEC contracts in rail and construction, so the successful candidate will understand how cost is incurred on site, how it is recorded against a project, and how it is recovered through the application and payment cycle. Financial cost control and record keeping are built on Coreloops, which the business uses for projects, cost codes, change and timesheets, with Xero as the accounting system of record. Confident daily use of both is central to the role. The post is supported by the company's external accountants, who provide technical review, cover and year-end compliance. Key Responsibilities Cost Control and Project Records Raise purchase orders and ensure every order is coded to the correct project and cost code before it is issued. Reconcile purchase invoices against orders and delivery notes for plant, materials, hire and sundries, and resolve every mismatch. Process timesheets, checking hours against the approved allowance, rate and shift pattern for each person and project, and resolve the queries raised at the first check. Flag and pursue discrepancies between timesheet input, approved allowances and supplier invoices. Maintain cost codes and project set-up so that any cost can be traced from the shift or delivery that created it through to payment. Purchase Ledger and Supplier Management Set up suppliers and subcontractors, verifying bank details before first payment and whenever those details change. Process and code purchase invoices received through the accounts inbox. Prepare the weekly payment run and present it on the payment call with the directors, supported by a schedule showing supplier, amount, due date and project. Reconcile supplier statements and manage queries, disputes, retentions and contra charges. Sales Ledger and Credit Control Raise sales invoices against certified values and each contract's agreed payment terms. Maintain the record of application date, assessment date, certified value and payment due date for every contract. Produce weekly aged debt reporting and chase overdue accounts through to payment, escalating where necessary. Track client retentions, including release dates and the action needed to recover them. Payroll, CIS and Subcontractors Prepare the monthly payroll for salaried staff, hourly paid staff and directors, including starters, leavers, tax code changes and statutory payments. Issue the payroll summary for director approval, then submit RTI to HMRC on or before each pay date. Administer the workplace pension, including assessment, enrolment, opt-outs and contribution uploads. Verify subcontractors with HMRC, calculate CIS deductions, submit the monthly CIS300 return and issue deduction statements. Maintain status determination records for off-payroll engagements, including those routed through client assignment schedules. VAT and Compliance Prepare quarterly VAT returns under Making Tax Digital from digitally linked records. Apply the domestic reverse charge for building and construction services correctly across both sales and purchases. Reconcile the VAT control account each quarter and prepare the payment or repayment schedule. Maintain the books and records of the company's Irish entity, including euro transactions and intercompany balances, and liaise with its accountants on Irish compliance. Keep financial records complete and retained in line with company policy and statutory requirements. Management Reporting and Cash Run the month-end close and issue the management pack within ten working days of month end. Prepare the profit and loss account, balance sheet and cash flow, with project profitability and aged debtor and creditor analysis. Maintain and update a rolling thirteen-week cash flow forecast. Reconcile all bank, card and finance accounts weekly, keeping bank feeds live. Present the numbers to the directors at the monthly review and explain what they mean for the business. Systems and Controls Administer Xero and connected applications, including bank feeds, invoice scanning and the accounts inbox. Maintain the reconciliation between Coreloops and the accounting system. Maintain approval workflows so that no payment is released without documented director approval. Document the procedure for each recurring task so the function can be covered in absence. Challenge processes that only exist through habit and propose better ones. We would rather have a finance function that improves than one that simply keeps up. Use AI and Microsoft Copilot in day-to-day work to reduce manual effort, and automate recurring tasks where it is safe and sensible to do so. Required Skills and Experience • Part-qualified ACCA or CIMA, with demonstrable study progress and the intention to complete., • Proven experience running a transactional finance function end to end, covering purchase ledger, sales ledger, banking, payroll and VAT., • Practical CIS experience, including subcontractor verification, deduction calculation and the monthly return., • Confident use of a cloud accounting system, preferably Xero, alongside an operational cost control or project system., • Strong purchase order and cost coding discipline, with the confidence to challenge a mis-coded or unsupported cost., • Experience reconciling invoices, orders and delivery notes for plant, materials and hire., • Accurate month-end close and management accounts preparation to a fixed timetable., • Credit control experience, with the persistence to recover cash without damaging a client relationship., • Clear communication: much of this role is explaining numbers to people who do not work in finance., • A forward attitude to AI and automation, with the curiosity to test new tools and the judgement to know where they belong in a finance function and where they do not. Desirable • Experience of NEC3 or NEC4 contracts and the application, assessment and payment notice cycle., • A background in construction, rail or another safety-critical supply chain., • Familiarity with the domestic reverse charge for building and construction services., • Experience of off-payroll working rules and status determination., • Exposure to multi-entity or multi-currency accounting, particularly a UK and Ireland structure., • Experience of a finance transition, system implementation or provider handover. Benefits • Competitive salary, dependent on experience., • Study support towards completion of ACCA or CIMA., • Opportunities for career progression in a growing organisation., • Flexible working arrangements. This is an opportunity to own a finance function rather than a corner of someone else's. If you have the experience to run it and the appetite to improve it, we encourage you

Required for this well-established leading Worldwide travel company who provide an exclusive service to their clients, this Travel Consultant role is specialising in booking tailormade holidays to Scandinavia and Nordic. This can be either hybrid or home-based with a minimum of one day a month in the London office. Scandinavia and Nordic Travel Consultant, Responsibilities For each client, obtain an effective and detailed written brief to enable you to match and exceed the needs of the client. Exceptional destination knowledge of Europe and Scandinavia Offer high levels of customer service throughout the sales and after sales process Build relationships with clients to ensure repeat business Scandinavia and Nordic Travel Consultant, Skills Required Previous experience at a well establish tour operator or travel agent Strong destination knowledge of Scandinavia / Nordic As the Travel Consultant exceptional product knowledge of premium leisure products (best destinations hotels, villas, travel experiences throughout the world) would be a huge advantage Working GDS experience, preferred Amadeus Excellent communication skills capable of dealing with high end customers Scandinavia and Nordic Travel Consultant, Additional information Competitive Salary + comm Homebased with 1 day a month in the office in London or hybrid with their office in London Working hours - Mon - Fri shifts between 09.00-19.00 and 1 Saturday a month Travel perks, concessionary travel and educational trips To apply for this Scandinavia and Nordic Travel Consultant please either apply online, email your c.v to or call Amy on (phone number removed) quoting Ref: AM60831

One of the UK's largest independent Tour Operators / cruise agents is expanding its team of homeworking Cruise Consultants. You will be handling incoming sales calls from various travel trade partners and direct customers, putting together tailor-made cruise holidays including river, luxury and expedition cruising. Experience using a GDS reservation system is essential. If you are looking for competitive basic salary, uncapped commission, and the flexibility to work from home, please apply now! No late nights or Sundays. JOB DESCRIPTION: Taking enquires over the phone and email for worldwide cruise holidays Offer expertise, advice and knowledge to Travel Agent partners and customers about destinations, cruises, airlines and ground arrangements Switch selling to different dates or cabins Provide complexed itineraries that are "tailor-made" to suit the individual needs of our clients. Converting sales enquiries into confirmed bookings Reaching and exceeding sales targets to earn commission Take advantage of opportunities and up-sell whenever possible EXPERIENCE REQUIRED: Minimum of 3 years' experience as a cruise specialist Proven experience tailor making complexed cruise itineraries Experience using a GDS, preferably Galileo Knowledge of cruise and the travel industry Proven ability of meeting/exceeding sales targets whilst ensuring high levels of customer service Possess confident, professional, friendly approach to building client rapport and forging long-lasting relationships Knowledge/experience of worldwide travel Thrive in periods of pressure Ability to manage multiple software applications THE PACKAGE: A competitive starting salary of £28,000 + uncapped commission Fully Homeworking Remote training HOURS: Monday - Friday: 9am - 5:45pm Saturday: 9am - 5pm (2 Saturday's per month with a day off In Lieu) No bank holidays or Sundays INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our detail