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  • General Manager
    General Manager
    hace 1 día
    £50300 anual
    Jornada completa
    Greater

    We invite you to join Pho. And come be part of this stylish and lively restaurant brand. We're looking for a cool energetic General Manager to lead our team in Pho Manchester This is for a General Manager who knows their stuff, gives a sh**t about this crazy hospitality world, and just simply gets it! ++Salary offer of up to++ £50,300 ++includes earnings received through tronc.++ ++And on top of that, a bonus reward of up to £8,000! ++ Who's Pho? Sure, our food is pretty amazing! But we're also all about the atmosphere... We're talking funky music in the background...dimmed lights...Staff cracking jokes by the kitchen pass as they quickly step in and out.... Guests are bantering with the waiters.... You hear wine glasses clinking and most importantly, in between all that buzz, you hear the slurping of some fresh Phở. What Pho can offer you! • Free fresh meals at work, • 50% off all food and drink when dining in our restaurants, for you and up to 5 friends!, • Get paid every 2 weeks! Or..., • ... Get paid quicker with our Wagestream, • We love to work hard and play even harder at our awesome annual parties!, • Earn more money if your friends join us (£100-£1000 extra for each friend), • Confidential Employer Assistance Program, to support you with any troubles you may be facing., • Company pension, • Amazing training during your first few weeks and beyond, • A nice Bonus! Of up to £8,000 a year! What Pho is looking for: • Minimum x2 years' General Management experience. Bar or restaurant, or both!, • Big passion for food! As a General Manager in Pho, you'll learn everything about our fresh food., • Confident in delivering and understanding financial P&L reports., • Experience communicating with suppliers., • Comfortable using different systems as part of your day-to-day. Such as; Pronet for maintenance, Open Table for bookings, Zonal in our tills, Harri for recruitment, etc., • Remember, we just need a manager who GETS IT! If this is the job for you, come apply! Have a look at our instagram too and have a good stalk!

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  • Assistant Bar Manager
    Assistant Bar Manager
    hace 1 día
    £40000 anual
    Jornada completa
    Manchester

    Job Ref: PER1569 Branch: Fenix Manchester Location: Fenix Manchester, Salford Salary/Benefits: £40000 OTE Contract type: Permanent Hours: Full Time Posted date: 24/08/2026 Closing date: 05/10/2026 What You'll Get Up To: • You will be a natural leader of people who can inspire a team and bring out individual potential., • Inspire your team to deliver the owners vision, to bring a unique and immersive drinking experience to our guests., • Demonstrate an in-depth knowledge of cocktails and beverages and understanding customers specific needs to deliver a unique experience., • Keeps abreast of newest trends and innovations in cocktails and beverages., • Show your experience and capability for managing high volume operations and busy service periods., • Driving a team to greatness through exciting, innovative and engaging training., • Willingness to share your knowledge with junior members of the team so they are continually learning and developing. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration Fenix is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style

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  • F&B Manager
    F&B Manager
    hace 2 días
    Jornada completa
    Manchester

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. The role. To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The Food & Beverage Manager will ensure a high standard of service and customer satisfaction while maximising profitability. They manage F&B employees, time & attendance, budgets, service delivery and quality control, playing a key role in the overall guest experience. What it looks like. Ensure seamless daily operations, balancing efficiency with high service standards. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. Drive cost efficiency across all departments while maintaining quality and service standards. Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. What you'll need. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. Advanced knowledge of food and beverage systems and service delivery. Hospitality experience at a busy property Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software. Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Set in a 19th Century cotton factory, every area – from the beautiful Conservatory Bar to the spacious co-working lounge – celebrates the building’s quirks and features. There’s also a packed calendar of events, pop-ups and fitness classes for you to join in with, if you fancy. And if you’re heading out, you’re just minutes from the city’s best bars, shops and nightlife. Settle in, and see Manchester differently About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, Cove and SACO – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.

    Sin experiencia
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  • Runner
    Runner
    hace 3 días
    £12.35–£14.21 por hora
    Jornada completa
    Manchester

    Job Ref: PER1551 Branch: Tattu Manchester Location: Tattu Manchester, Salford Salary/Benefits: £12.35 - £14.21 p/h OTE Contract type: Permanent Hours: Full Time Hours per week: 0 Posted date: 14/08/2026 Closing date: 25/09/2026 What You'll Get Up To: • Demonstrate your passion for customer service to deliver a unique and special experience to guests., • Support your team to create a positive working environment and to be the best team that we can be., • Great attention to detail, taking pride and always working to the best of your ability., • Demonstrate commitment and passion on every shift., • Willingness to learn new skills and continuously improve. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration Tattu Manchester, our first Chinese restaurant, has been passionately designed to take you on a sensory journey from East to West. The concept is visually inspired by body art and its travels from its origins in the East, across the oceans through trade, to find its place in today's modern world. The cherry blossom is a symbol of good luck and life, whilst our anchors represent the home where our brand was born.

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  • Head Bartender
    Head Bartender
    hace 3 días
    £16.46 anual
    Jornada completa
    Manchester

    Job Ref: PER1554 Branch: Tattu Manchester Location: Tattu Manchester, Salford Salary/Benefits: £16.46 Per Hour OTE Contract type: Permanent Hours: Full Time Hours per week: 30 Posted date: 14/08/2026 Closing date: 25/09/2026 What You'll Get Up To: • You will be a natural leader of people who can inspire a team and bring out individual potential., • Inspire your team to deliver the owners vision, to bring a unique and immersive drinking experience to our guests., • Demonstrate an in-depth knowledge of cocktails and beverages and understanding customers specific needs to deliver a unique experience., • Keeps abreast of newest trends and innovations in cocktails and beverages., • Show your experience and capability for managing high volume operations and busy service periods., • Driving a team to greatness through exciting, innovative and engaging training ., • Willingness to share your knowledge with junior members of the team so they are continually learning and developing. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration Tattu Manchester, our first Chinese restaurant, has been passionately designed to take you on a sensory journey from East to West. The concept is visually inspired by body art and its travels from its origins in the East, across the oceans through trade, to find its place in today's modern world. The cherry blossom is a symbol of good luck and life, whilst our anchors represent the home where our brand was born.

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  • Barback
    Barback
    hace 3 días
    £12.35–£14.21 por hora
    Jornada parcial
    Manchester

    Job Ref: PER1556 Branch: Tattu Manchester Location: Tattu Manchester, Salford Salary/Benefits: Up to £12.35 - £14.21 Contract type: Permanent Hours: Part Time Hours per week: 20 Posted date: 14/08/2026 Closing date: 25/09/2026 What You'll Get Up To: • Demonstrate your passion for customer service to deliver a unique and special experience to guests., • Support your team to create a positive working environment and to be the best team that we can be., • Great attention to detail, taking pride and always working to the best of your ability., • Support the bar team to deliver the best service for our guests., • Demonstrate commitment and passion on every shift., • Willingness to learn new skills and continuously improve. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events Annual celebration Tattu Manchester, our first Chinese restaurant, has been passionately designed to take you on a sensory journey from East to West. The concept is visually inspired by body art and its travels from its origins in the East, across the oceans through trade, to find its place in today's modern world. The cherry blossom is a symbol of good luck and life, whilst our anchors represent the home where our brand was born.

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  • Breakfast Chef - Full Time
    Breakfast Chef - Full Time
    hace 7 días
    Jornada completa
    Manchester

    Be you. At work. We're looking for a Breakfast/Brunch Chef to join our team in Whitworth Locke in Manchester. This is a full time role working 4 hours across 7 days. The Coffee Club is open 7am-5pm which means your evenings are always free (unless we have special events on)! Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Responsibilities: Cover all kitchen and back house duties including breakfast menu, brunch menu and prep for daily sales. Prep and execute delivery of hotel events of up to 100 guests. Cleanliness and hygiene to be of the highest degree Endlessly curious – and always trying to impress and improve the products and customer expectations Adhere to health and safety regulations Requirements: At least one year’s experience in a similar role within the hospitality industry Confident to work independently or with others Ability to work well under pressure Benefits: Free nights at your choice of our hotels Opportunities for career advancement Training and development programs Staff discounts on dining and accommodation Pension scheme If you are a dynamic and experienced Breakfast Chef looking to take on a new challenge, we would love to hear from you. Join our team and be a part of delivering exceptional hospitality experiences in Manchester! In return we offer you holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way) and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Set in a 19th Century cotton factory, every area – from the beautiful Conservatory Bar to the spacious co-working lounge – celebrates the building’s quirks and features. There’s also a packed calendar of events, pop-ups and fitness classes for you to join in with, if you fancy. And if you’re heading out, you’re just minutes from the city’s best bars, shops and nightlife. Settle in, and see Manchester differently. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit About Locke Beautifully designed, one-of-a-kind, locally inspired aparthotels. Made to be lived in, not just slept in. Where home meets lifestyle hotel. Work meets life. People connect with themselves, and the community. Another way to stay. To find out more about Locke, visit .

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  • Restaurant Manager
    Restaurant Manager
    hace 6 días
    £43500 anual
    Jornada completa
    Manchester

    Job Ref: PER1471 Branch: Fenix Manchester Location: Fenix Manchester, Salford Salary/Benefits: £43,500 OTE Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 28/07/2026 Closing date: 08/09/2026 What You'll Get Up To: • You will be a natural leader of people who can inspire a team and bring out individual potential, an ambassador of the brand; you will need to be calm and collected when managing your team., • Show your experience and capability for managing high volume operations and busy service periods., • Inspire your team to deliver the owners' vision, to bring a unique and immersive dining experience to our guests., • Demonstrate an in-depth knowledge of food and beverage and understanding customers specific needs to deliver a unique experience., • Keeps abreast of newest trends and innovations in the hospitality industry., • Inspire the team to deliver impeccable service with unwavering attention to detail for our guests., • Driving a team to greatness through exciting, innovative and engaging training., • Show your passion for learning and developing new skills, and encouraging others to help them grow. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration Fenix is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style

    Inscripción fácil
  • Support Worker
    Support Worker
    hace 15 días
    £30000–£36000 anual
    Jornada completa
    Manchester

    Consula is recruiting on behalf of an established and respected care organisation for compassionate, dependable and motivated Care Assistants to join its day-shift team in Derby. This is an opportunity to work in a welcoming residential care setting where residents are supported to live with dignity, comfort, choice and as much independence as possible. The service is committed to creating a homely environment in which residents, relatives and colleagues feel valued, listened to and respected. We are looking for people who understand that excellent care is not only about completing tasks. It is about taking time, noticing the small things, building trusted relationships and helping each person have the best possible day. Whether you already have experience in adult social care or are looking to begin a rewarding career supporting older people, we would like to hear from you. Previous care experience is valued, but full training can be provided for the right person with the right values. The Role As a Care Assistant, you will provide high-quality, person-centred care and practical support to residents throughout the day. You will work as part of a close-knit team, following individual care plans and making sure that every resident is treated with kindness, patience and respect. Your responsibilities will include: -Supporting residents with personal care in a way that protects dignity, privacy and independence. -Assisting with mobility, transfers and daily living activities in line with each resident’s needs and agreed care plan. -Supporting residents at mealtimes, encouraging nutrition and hydration, and responding to individual dietary requirements. -Providing companionship, conversation and emotional reassurance. -Helping residents take part in activities, social occasions and day-to-day routines that are important to them. -Observing and reporting changes in a resident’s wellbeing, mood or needs to the senior care team. -Maintaining accurate, timely care records and handing over information clearly to colleagues. -Working alongside senior carers, nurses, managers and relatives to provide consistent, personalised care. -Helping to maintain a clean, calm, safe and welcoming environment for residents and visitors. Every shift will be different. Some moments will be busy and practical; others will simply involve sitting with a resident, listening to them and helping them feel connected. Both matter. About You We are looking for someone who is kind, reliable and genuinely interested in supporting people. You will be comfortable working as part of a team, while also being able to use your own initiative when appropriate. You will ideally have experience in residential care, domiciliary care, supported living, healthcare or another people-facing support role. However, experience is not essential where the employer can provide training. We are equally interested in candidates who bring maturity, empathy, strong communication skills and a willingness to learn. To succeed in the role, you will need: -A caring, compassionate and respectful approach. -Good communication skills and the ability to build positive relationships with residents, relatives and colleagues. -A reliable and organised approach to work. -The ability to remain calm and professional when supporting people with different needs. -A willingness to complete training and work in line with safeguarding, health and safety and care-quality standards. -The legal right to work in the UK. What Is Offered The successful candidate will receive a supportive introduction to the service and the opportunity to build a long-term career in adult social care. The package includes: -Day-shift opportunities with [full-time / part-time / contracted] hours available. -Paid induction and comprehensive mandatory training. -Ongoing learning, development and opportunities to gain recognised care qualifications. -Regular supervision and support from an experienced management team. -A friendly team culture in which colleagues support one another. -Recognition for the contribution you make to residents and the wider team. An Enhanced DBS check, satisfactory references and right-to-work checks will be required before employment can begin. How to Apply Consula is recruiting on behalf of an established care organisation for this role. If you are looking for a role where you can make a genuine difference to people’s lives every day, please apply through your Consula profile with your CV or a short summary of your relevant experience. Suitable applicants will be contacted to discuss the opportunity and the next stage of the process.

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  • Learning & Development Manager
    Learning & Development Manager
    hace 6 días
    £55000–£60000 anual
    Jornada completa
    Manchester

    Job Ref: PER1470 Branch: Permanently Unique Group Location: Manchester or London Based Salary/Benefits: £55,000 - £60,000 per annum OTE Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 28/07/2026 Closing date: 08/09/2026 Job Title: Learning & Development Manager Department: Head Office - People Responsible To: Group HR Manager Responsible For: Learning & Development Executive Overall purpose of post: The Learning & Development Manager is responsible for creating, delivering and continuously improving the learning, leadership and performance development strategy across Permanently Unique Group. This role will partner closely with operational and support teams to build a high-performance culture, ensuring every team member has the skills, knowledge and behaviours required to deliver exceptional guest experiences while supporting the Group's commercial objectives. This role will be based at our HQ in Manchester covering the UK learning and development needs with occasional support of our international business. Regular travel is expected in this role. The successful candidate will lead learning initiatives across all brands, driving engagement, retention, internal progression and operational excellence through innovative and impactful development programmes. This successful candidate will be based in either Manchester or London. Duties will include but are not limited to: People: • Design and implement a Group-wide Learning & Development strategy aligned to business objectives and growth plans., • Create clear development pathways for all positions across front-of-house, back-of-house and support office teams., • Lead management and leadership development programmes to build a strong internal talent pipeline., • Be accountable for succession planning and identify high-potential individuals across the Group., • Develop onboarding and induction programmes that ensure a consistent and engaging new starter experience., • Coach and support operational leaders in delivering effective training and performance development., • Drive employee engagement through learning initiatives that promote growth, recognition and career progression., • Partner with the People Team to support retention strategies and improve employee satisfaction., • Foster a culture of continuous learning, feedback and accountability across all venues., • Oversee development of employees in international sites and ensure development is aligned., • Oversee the work of department Artists to ensure suitable initial and ongoing training of our teams. Profit: • Ensure learning initiatives contribute directly to commercial performance and operational efficiency., • Analyse training ROI through performance metrics, guest feedback, retention rates and operational KPIs., • Support labour optimisation by improving team capability, productivity and cross-functional skills., • Reduce recruitment costs through internal development and promotion opportunities., • Identify opportunities to improve revenue generation through enhanced sales training and guest experience programmes., • Manage the Learning & Development budget effectively, ensuring maximum return on investment., • Support venue openings and expansion projects through structured training plans that enable successful launches. Product: • Ensure all team members have comprehensive knowledge of food, beverage, service and brand standards., • Develop product education programmes that enhance guest engagement and commercial performance., • Collaborate with culinary, beverage and operational leaders to create training content for new menu launches and product innovations., • Maintain up-to-date training resources that reflect evolving concepts, menus and service standards., • Champion excellence in guest experience by embedding product knowledge and storytelling into learning programmes., • Ensure brand standards are consistently understood and executed across all venues., • Support the development of specialist knowledge programmes for leadership, wine, cocktails, culinary and guest experience disciplines., • Lead pre-opening training for new venue openings., • Maintain knowledge of new technology and applications that can enhance and support content and delivery. Process: • Develop and maintain group training frameworks, standards and competency assessments., • Create and manage learning systems, training calendars and compliance tracking processes., • Standardise training materials and delivery methods across all brands while respecting brand-specific requirements., • Implement robust evaluation and feedback mechanisms to continuously improve learning effectiveness., • Ensure compliance training is completed and maintained across all departments., • Work closely with operational leaders to identify training needs through performance reviews, audits and business analysis., • Establish clear measurement and reporting processes for learning outcomes and development activity., • Support operational excellence by embedding best practices into all training programmes., • Maintain business wide communication via our internal communication platform. Promotion: • Position learning and development as a key driver of career growth and business success across the Group., • Promote internal progression opportunities and celebrate development achievements., • Support employer branding initiatives by showcasing learning and career development opportunities., • Collaborate with marketing and people teams to communicate learning successes and talent stories., • Develop recognition programmes that reward learning, performance and professional growth., • Act as an ambassador for the Group's values, culture and leadership expectations., • Support the attraction and retention of top hospitality talent through a market-leading development offering., • Partner with external providers and co-ordinate brand led training. Key Skills • Proven experience in a Learning & Development, Training or Talent Development leadership role within hospitality, leisure or luxury service environments., • Strong understanding of restaurant operations and guest experience standards., • Experience designing and delivering leadership, management and operational training programmes., • Excellent facilitation, coaching and stakeholder management skills., • Demonstrated ability to influence senior leaders and drive cultural change., • Strong project management and organisational capabilities., • Experience with learning management systems and digital learning platforms., • Data-driven approach with the ability to measure and demonstrate learning impact., • Passion for developing people and creating exceptional hospitality experiences. General: • Ensure all employees are complying with the personal grooming policy during visits, feeding back concerns to the site management, ops and people teams., • Communicate all issues relating to the business to the relevant people., • Undertake projects as requested by key stakeholders., • To be aspirational within the team – leading by example and maintaining company standards, ensuring these are a natural skill in your day-to-day role.

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  • Sales Assistant
    Sales Assistant
    hace 15 días
    £25–£40 por hora
    Jornada completa
    Manchester

    Lee Beamer Property Rentals The Role Are you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities? Are you a positive, people-oriented team player and manager who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live in? If so, we have an exciting opportunity for ==Customer== ==Services== ==Assistants== to join our ==Customer== ==Services== team. At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing ==services==, support and resettlement. What you’ll be doing The ==Customer== ==Services== ==Assistant== will deliver an efficient and effective multi-channel ==customer== ==service== experience by: • Handling ==customer== enquiries via telephone., • Responding to emails in a professional and timely manner., • Assisting ==customers== through web chat ==services==., • Managing written correspondence and providing accurate information and advice., • Resolving enquiries at the first point of contact wherever possible, ensuring a high standard of ==customer== ==service==. What you’ll bring Blend essential experience and behaviours: • Be a confident and capable communicator, not fazed by difficult situations, • Be able to build trusting, professional relationships and have a high level of resilience., • Take an asset-based approach to empowering people to develop their skills, strengths and talents., • Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,, • Understand or learn about community resources and organisations that can help our clients Working Arrangements • This is a hybrid position based in Bolton, with full time hours - 35 hours per week worked over five days, Monday to Friday., • The postholder must be able to travel and work within Bolton. Our Offer In return, we offer a competitive and supportive benefits package, including: • 26 days annual leave plus bank holidays, increasing to 31 days, • Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support), • Matched pension scheme up to 6% (with salary sacrifice option), • Enhanced family leave from day one, including enhanced maternity/adoption and paternity pay, • Occupational sick pay, • Financial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing support, • Paid volunteering days, • Cycle to Work Scheme, • Discounted private medical insurance, • Support to learn, broaden your skills and develop your career, • A fun and inclusive work culture where individual differences are valued and championed.

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  • General Manager
    General Manager
    hace 25 días
    £36000–£40000 anual
    Jornada completa
    Trafford Park, Stretford

    GENERAL MANAGER – BASRAH LOUNGE We are looking for an experienced, confident and highly organised General Manager to take full responsibility for the day-to-day operation of Basrah Lounge. This is a senior management position. We need someone who can lead from the front, manage a large team, maintain high standards and take ownership of the business when the owners are not present. Key Responsibilities • Lead, manage and motivate the entire restaurant and lounge team., • Manage supervisors, assistant managers, front-of-house, kitchen and support staff., • Ensure every department is properly staffed and operating efficiently., • Prepare and manage staff rotas while controlling labour costs., • Recruit, train, develop and performance-manage employees., • Deal professionally with staff issues, complaints and disciplinary matters., • Maintain excellent standards of customer service and guest experience., • Handle customer complaints and resolve problems quickly and professionally., • Ensure food hygiene, health & safety, licensing and company procedures are followed at all times., • Maintain excellent standards of cleanliness throughout the premises., • Monitor sales, staffing costs, wastage and other key operating costs., • Review daily and weekly performance and identify areas requiring improvement., • Monitor cash handling, till procedures, voids, discounts and end-of-day reporting., • Manage stock levels, ordering and supplier relationships., • Oversee busy weekends, events and entertainment nights., • Carry out regular management meetings and communicate clear expectations to the team., • Ensure opening and closing procedures are completed correctly., • Identify problems before they become serious and take responsibility for resolving them., • Report directly to the owners with clear updates on performance, staffing, customer feedback and any operational concerns. What We Are Looking For The successful candidate should have strong previous General Manager or senior restaurant management experience, preferably within a high-volume restaurant, lounge or hospitality venue. You must be: A strong leader • Hands-on • Commercially aware • Highly organised • Reliable • Professional • Confident managing a large team • Excellent with customers • Able to work under pressure • Comfortable taking accountability This is not simply a floor manager position. We are looking for someone capable of taking ownership of the operation, improving standards and helping drive Basrah Lounge forward. Full-time position Competitive salary – dependent on experience

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  • TIKTOK LIVE TEAM LEADERS WANTED
    TIKTOK LIVE TEAM LEADERS WANTED
    hace 1 mes
    £10000–£50000 anual
    Jornada completa
    Manchester

    TIKTOK LIVE TEAM LEADERS WANTED The Real Ones LIVE Agency is looking for ambitious, driven Team Leaders who want to recruit, manage and support their own team of TikTok LIVE creators. Successful Team Leaders can receive access to their own TikTok LIVE Backstage, allowing them to manage creator activity, monitor performance and support the growth of their team. This opportunity is ideal for people who are confident communicating with others, capable of leading a community and prepared to consistently recruit, motivate and support creators. TEAM LEADER RESPONSIBILITIES • Recruit suitable TikTok LIVE creators, • Help creators understand their monthly requirements, • Encourage consistency and creator development, • Monitor activity and performance through TikTok LIVE Backstage, • Support creators with questions, battles and general guidance, • Maintain a positive, professional and drama-free environment, • Communicate regularly with agency management WHAT WE ARE LOOKING FOR • Driven, hungry and self-motivated individuals, • Strong communication and leadership skills, • A genuine interest in TikTok LIVE and social media, • The ability to manage people fairly and professionally, • Reliability, organisation and accountability, • Someone ready to put in real work rather than expecting easy money, • No drama, no excuses and no BS Full training and ongoing support will be provided. HOW MONTHLY PAYMENTS WORK Monthly payments are completely performance-based. Team Leaders can earn from three different income pools: • Creator diamond performance, • Creator activeness, • Creator rank-up and maintenance rewards Payments are subject to the agency achieving its required targets and the wider network achieving its applicable targets. Earnings are not guaranteed, and payment amounts can vary each month depending on creator activity, team performance and the current agency or network reward structure. The more creators you recruit, develop and keep active, the greater your potential earning opportunity. The more you push, the more you can earn. This is a completely scalable opportunity. You can start with a small team and gradually grow it into a much larger operation, increasing your potential income as your team expands and performs. This is not easy or guaranteed money. It requires consistent recruitment, leadership, organisation and ongoing creator support. Interested in becoming a Team Leader?

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  • Front Office Manager
    Front Office Manager
    hace 1 mes
    £3500–£4000 mensual
    Jornada completa
    Manchester

    Front Office Manager – Luxury Hotel Location: Manchester United Kingdom Salary: £42,000 – £48,000 per annum + benefits About the Role We are seeking an experienced and passionate Front Office Manager to lead the front office operation of a prestigious London hotel. This is an exciting opportunity for a guest-focused hospitality professional who thrives in a luxury environment and can deliver exceptional service standards while developing a high-performing team. The successful candidate will oversee all front office functions, including Reception, Guest Services, Concierge, and Night Operations, ensuring every guest receives a seamless and memorable experience from arrival to departure. Key Responsibilities • Lead, motivate, and develop the Front Office team to deliver outstanding guest experiences., • Oversee daily front desk operations, ensuring efficiency, accuracy, and adherence to luxury service standards., • Manage guest arrivals, departures, VIP experiences, and special requests., • Build strong relationships with guests, resolving concerns professionally and proactively., • Work closely with Housekeeping, Food & Beverage, Reservations, and other departments to ensure smooth hotel operations., • Monitor guest feedback and implement improvements to enhance satisfaction scores., • Train, coach, and mentor team members to support career development., • Manage staffing levels, rotas, and operational planning., • Ensure compliance with hotel policies, health and safety standards, and brand procedures., • Support financial performance through effective upselling, revenue awareness, and cost control., • Prepare reports and communicate operational performance to senior management. Requirements • Previous experience as a Front Office Manager, Rooms Division Manager, or similar leadership role within a luxury or upscale hotel environment., • Strong knowledge of front office systems and hotel operations., • Excellent leadership, communication, and problem-solving skills., • A passion for delivering exceptional guest service., • Experience managing and developing hospitality teams., • Ability to remain calm and professional under pressure., • Strong understanding of luxury guest expectations and service standards. What We Offer • Competitive salary of £42,000 – £48,000 per annum., • Opportunity to work within a leading London hospitality environment., • Career development and training opportunities., • Staff benefits and hospitality discounts., • A supportive and professional working culture. To apply: Please submit your CV for further information. Henry Derahire

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  • Compliance Auditor (Non Financial)
    Compliance Auditor (Non Financial)
    hace 2 meses
    £34000 anual
    Jornada completa
    Manchester

    Summary An exciting opportunity has opened up for an addition to our Compliance and Security Team. We are looking for an energetic and self-motivated individual who possesses the highest levels of integrity and resilience. The ideal candidate will have experience within the security industry and have an understanding of processes used to monitor and ensure compliance, ideally auditing, however extensive training will be provided. You will be able to illustrate that you can work efficiently and effectively on your own with the ability to adapt where required to support in investigations as and when needed by the Compliance and Security Manager. The role will involve the completion of bespoke in house audits using an iPad whilst in the field to ensure compliance by our franchises. This position offers the right candidate the opportunity to plan their defined monthly work load allowing flexibility to manage their own hours independently. The successful candidate will have access to a company car and will be expected to travel to attend sites and be willing to stay overnight away from home. For this reason, the applicant must hold a full clean driving licence. Role and Responsibilities: • Whilst supported by a professional management team, the successful applicant will be working alone for long periods with autonomy to plan and deliver a prescribed number of audit assignments on a monthly basis in accordance with the Audit Plan., • Make suitable recommendations to address risks or control weaknesses identified. Highlight and assess alternatives that might yield further improved efficiency or additional cost savings., • Ensure that audits are completed to the required standard in line with appropriate and relevant methodologies and requirements., • Ensure that audits are delivered on time., • Support the Compliance and Security Manager in meeting demands of the business. Key Attributes: • IT proficient, • Proactive, • Self-motivated, • Professional, • Level headed with the ability to handle difficult situations and or people, • Independent and adaptable, • Good administration skills, • Must be well organised with excellent attention to detail, • Excellent communicator on all levels, • Flexibility – able to easily adapt to a changing environment, • Able and prepared to work away from home with overnight stays., • Holding a full driving licence and is prepared to travel throughout the North of England, • Willingness to undergo training in our auditing system and our business processes Essential Experience: • Experience of prioritising, managing and delivering own workload, working with minimal supervision., • Ability to work with flexibility to meet competing deadlines., • Ability to communicate clearly and concisely with all levels of management, both orally and in writing., • Proficiency in the use of Word and Excel packages, • Possession of excellent inter-personal skills and an ability to ensure professional standards are maintained at all times., • Able to develop close working relationships and communicate effectively with a culturally diverse franchise network., • Maintain the highest levels of integrity and resilience with strict independence from all non-audit operational staff. Desired Experience: • Experience in working in a field-based role, • Demonstrated knowledge of audit procedures – however full training will be given., • Familiar with franchise networks – however full training will be given., • Knowledge of the car wash industry – however full training will be given., • Understanding of Modern Slavery issues

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