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Activ Camps Ltd is a friendly and lively company running activity camps and after school clubs for children across South London. We are passionate about providing the highest quality experience for children within our community, as well as the best possible customer care experience for their parents and carers. We are looking for a warm, engaging and highly organised individual with experience in customer service and administration to join our team. This person should have a keen eye for detail and a systematic approach to work, as well as passion for supporting children and families. Key Responsibilities To act as the main point of contact for parents and carers, and other stakeholders, on phone, email and social media platforms, demonstrating a high level of knowledge of our provision and guiding customers through the booking process To handle all bookings, cancellations and changes to bookings with efficiency To clearly and confidently communicate Activ Camps’ policies, procedure and terms of booking to parents and carers To process payments from a variety of sources, including childcare voucher schemes and credit, chasing outstanding payments in a systematic and timely manner To assist in resolving complaints in a timely and appropriate manner, liaising with colleagues to ensure that these can be fully investigated with an appropriate response communicated to the complainant To prepare a variety of registers for our camps and clubs, including medical and special education needs and disability (SEND) registers, ensuring that all necessary information is recorded and collated To communicate regularly with staff members at our camps and clubs, ensuring that administrative processes are being adequately managed on site To participate in team meetings, sharing insights and updates on customer interactions, addressing any specific trends To contact and build relationships with local schools and parent/teacher associations to help promote Activ Camps to new customers To support the general organisation and administration of Activ Camps. Personal Specifications Essential Attributes: Previous experience in customer service and administrative roles Outstanding verbal and written communication skills Excellent numerical skills Previous experience working with Google Sheets/Excel spreadsheets Proactive and resolution-focused, with the capability of working independently Desirable Attributes: Passionate about children and/or sports and outdoor activities Experience working within the childcare industry An understanding of differing Special Educational Needs and Disabilities Knowledge of Childcare Voucher & Tax-Free Childcare payment processes Salary: £26,000 per annum Contract: Full Time Contract Start date: Tuesday 7th May 2024 Work hours: 0930 - 1800 During the school holidays hours will vary based on the requirements of our camps and clubs Holidays: 23 days pro-rata plus all public holidays Location: Company Office in Brixton, London, with the possibility to work from home on occasion Commencement subject to: Two rounds of interview, two suitable references and a contract returned with Associated Annexes signed. Safeguarding Activ Camps Ltd is committed to safe practice in recruitment and selection that includes consideration of issues to do with child protection, safeguarding and promoting the welfare of children and young people. Engagements of work will not be authorised unless staff have completed an Enhanced DBS, references verified and checks completed in line with our Safer Recruitment Policy. Inclusion & Diversity At Activ Camps, we know that diversity makes our team stronger and more successful. The children that we work with come from all backgrounds and it is important that our team reflects the diversity of the people that we work with. We welcome applicants from all backgrounds to apply for jobs with us and bring their perspectives and experience to our team. How to apply Successful candidates will be invited to interview as soon as convenient for both parties. Please note Activ Camps Ltd is unable to reimburse interview expenses. Information correct on 18.04.2024 and subject to change thereafter. Job Types: Full-time, Permanent Pay: £26,000.00 per year Benefits: Casual dress Company pension Schedule: Holidays Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Work Location: In person Expected start date: 07/05/2024
Location: Friern Barnet Road, LB of Barnet. Salary: - £15.50 per hour plus paid Induction (Hourly rate paid between 08:00 – 10:00pm.) - Night Shift Flat Rate £120.00 (Night shift flat rate paid between 10:00pm – 08:00am) Hours are negotiable - Monday to Sunday on a shift rota basis. Shift Patterns: 8am – 8.30pm, 8am – 4.30pm, 4pm – 8.30pm, 8pm overnight to 9am. Employment Type: Fulltime, part-time, bank basis. Overview We are looking for Residential Child and Family Assessment Support Workers for Ty Connections III Residential Family Assessment Centre – located in the LB of Barnet. We are looking for talented professionals who can provide a positive living experience for the family’s resident, where compassion and innovation meets quality and expertise, dedicated to safely uplifting our most vulnerable families navigating complex journeys into parenthood. About us Ty Connections III - provides a holistic, nurturing environment where parents are supported every step of the way, with specialized services designed to meet each parent’s individual needs. From personalized counselling sessions to skill-building workshops to maximise their capacity to manage risks, we are committed to fostering a sense of confidence and capability in every parent using our services. And for the little ones? Innovative engaging activities and educational programs await, ensuring a vibrant and enriching learning experience for children of all ages. About the role You will work as part of a ‘team around the family’ where every family is supported, empowered, and guided towards a brighter future. We do this together, ensuring that every family receives the resources, care and understanding they require and deserve, whilst evidencing their capacity to change and safely parent their child. In addition, you will work in partnership with wider family groups and carers of children, Social Workers, and other outside agencies, as required. About you You will be: Committed to working with Families and their Children within a residential setting, redefining what it means to thrive in the face of challenges. Have appropriate knowledge and experience of working with Families and children and committed to training and continued professional development. Be creative and able to use your own initiative whilst working in a complex and challenging environment. Enthusiastic and highly adaptable to changing circumstances. In addition, you should possess good written, IT and communication skills. Ideally, although not essential, you should have a relevant qualification (NNEB/QCF /NVQ 3 in Care ) and experience of working in a social service-related setting (including voluntary work.) Other information You will be required to apply for a DBS at an enhanced level. Our values We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy. By joining Ty Connections III, you can expect: - A fair and inclusive culture. - The chance to really make a difference to those around you. - Health and well-being initiatives including an Employee Assistance Programme. - Ongoing support, and the opportunity to develop and progress in your career with us. - Ty Connections is committed to equal opportunities policies and action to ensure that the best candidates for any post are appointed irrespective of gender, sexual orientation, age, marital or civil partnership status, disability, race, colour, ethnic or national origin, religion or creed.
Childcare Assistant About the Company: Clifton Health care, Recognised the importance of work with children, young people and adults in need of protection, and our responsibility to protect everyone entrusted to our care. We are committed to the safeguarding of children and vulnerable adults and ensuring their well-being. Specially; Clifton Health care recognised that we all have a responsibility to help prevent the physical, sexual, emotional, abuse and neglect of Service Users and to report any such abuse that we discover or suspect. · We believe every Service User should be valued, safe and happy. We undertake to make sure that Service User we have contact with known this and are empowered to tell us if they are suffering harm. · All Service User have the right to be treated with respect, to be listened to, and to be protected from all form of abuse. · We undertake to exercise proper care in the appointment and selection of all those who will work with children and vulnerable adults. Clifton Healthcare Recruitment Limited is committed to; · Following the requirements for UK legislation in relation to safeguarding children and vulnerable adults and good practice recommendations. · Respecting the rights of children as described in the UN Convention on the Rights of the Child. · Keeping up to date with national, regional and local developments relating to safeguarding. · The Provider shall ensure that guidance and training provided to staff regarding the identification and management of vulnerable Service Users with Specific needs, or at risk Service User, is kept up to date and aligns with accepted good practice, and that the provider has sought input from the Authority to ensure that their guidance and materials align with the Authority’s safeguarding strategy. This will be achieved by undertaking a rolling programme of training that identifies training requirements for all staff, safer recruitment in accordance with the NSPCC Safe Recruitment guidelines and periodic staff supervision and support with Line Management. About the Job: Overview: Job Title: Childcare Assistant Worker Pay: £12 - £15 Hours: 40 Hours per week Contract: Permanent/Full-time Schedule: 8 hour shift Flexi-time Monday to Friday Weekends Overtime Benefits: · Accommodation · One time free meal · Training will be provided Job Description: We have an exciting opportunity for a full time childcare provider to join our team! You will be responsible for the care and safety of child from infancy to 16 years old. Our ideal candidate has previous experience working with children, is reliable, trustworthy and energetic. A flexible schedule is a must, and we're looking for someone who work full time. • Assisting with washing and dressing the child. • Preparing their food and help them eat. • Doing household tasks, such as shopping and laundry. • Getting to know the children, their needs and interests. • Monitoring their health and weight and recording any concerns. • Making sure they take prescribed medications. • Supporting their mental and physical well-being through different activities. • Working with other social care and health care professionals. Skills: Sensitivity to and understanding of people. • The ability to work with different types of people. • Patience and the ability to remain calm during stressful situations. • The ability to work well under pressure. • Attention to detail. • Excellent customer service skills. What we require: Entry requirement: · Ready to relocate to Canterbury, Hatfield, Aberdeen, Huddersfield · GCSE or equivalent (required) · DBS · Right to Work in UK · Experience working with young people (3 months to 16 years) Other Minimum Qualifications: Must have knowledge of child development and appropriate activities for age groups. Must be able to provide a therapeutic and safe environment for individuals and groups, ages 0-18. Demonstrates the ability to assist patients in coping with the stress of hospitalization by matching developmental assessment of the individual with normalizing activities appropriate for their developmental age. Exhibits and delivers strong customer service skills with patients, families, volunteers and health care team. Must have excellent communication skills, effective time and resource management, flexibility, the ability to learn and utilize computer applications and organizational skills. Closing and Short-listing Date: Open till 31th March 2024
Qualified Childcare Assistant About the Company: Clifton Health care, Recognised the importance of work with children, young people and adults in need of protection, and our responsibility to protect everyone entrusted to our care. We are committed to the safeguarding of children and vulnerable adults and ensuring their well-being. Specially; Clifton Health care recognised that we all have a responsibility to help prevent the physical, sexual, emotional, abuse and neglect of Service Users and to report any such abuse that we discover or suspect. We believe every Service User should be valued, safe and happy. We undertake to make sure that Service User we have contact with known this and are empowered to tell us if they are suffering harm. All Service User have the right to be treated with respect, to be listened to, and to be protected from all form of abuse. We undertake to exercise proper care in the appointment and selection of all those who will work with children and vulnerable adults. Clifton Healthcare Recruitment Limited is committed to; Following the requirements for UK legislation in relation to safeguarding children and vulnerable adults and good practice recommendations. Respecting the rights of children as described in the UN Convention on the Rights of the Child. Keeping up to date with national, regional and local developments relating to safeguarding. The Provider shall ensure that guidance and training provided to staff regarding the identification and management of vulnerable Service Users with Specific needs, or at risk Service User, is kept up to date and aligns with accepted good practice, and that the provider has sought input from the Authority to ensure that their guidance and materials align with the Authority’s safeguarding strategy. This will be achieved by undertaking a rolling programme of training that identifies training requirements for all staff, safer recruitment in accordance with the NSPCC Safe Recruitment guidelines and periodic staff supervision and support with Line Management. About the Job: Overview: Job Title: Qualified Child Care Worker Pay: £12 - £15 Hours: 40 Hours per week Contract: Permanent/Full-time Schedule: 8 hour shift Flexitime Monday to Friday Weekends Overtime Benefits: Accommodation One time free meal Job Description: We have an exciting opportunity for a full time childcare provider to join our team! You will be responsible for the care and safety of child from infancy to 16 years old. Our ideal candidate has previous experience working with children, is reliable, trustworthy and energetic. A flexible schedule is a must, and we're looking for someone who work full time. • Assisting with washing and dressing the child. • Preparing their food and help them eat. • Doing household tasks, such as shopping and laundry. • Getting to know the children, their needs and interests. • Monitoring their health and weight and recording any concerns. • Making sure they take prescribed medications. • Supporting their mental and physical well-being through different activities. • Working with other social care and health care professionals. Skills: Sensitivity to and understanding of people. • The ability to work with different types of people. • Patience and the ability to remain calm during stressful situations. • The ability to work well under pressure. • Attention to detail. • Excellent customer service skills. What we require: Entry requirement: Ready to relocate to Canterbury, Hatfield, Aberdeen, Huddersfield GCSE or equivalent (required) DBS Right to Work in UK Experience working with young people (3 months to 16 years) Level 3 NVQ in Caring for Children and Young People Level 3 NVQ in Childcare and Education Level 3 NVQ in Children’s Care, Learning and Development Level 3 NVQ in Early Years Care and Education Other Minimum Qualifications: Must have knowledge of child development and appropriate activities for age groups. Must be able to provide a therapeutic and safe environment for individuals and groups, ages 0-18. Demonstrates the ability to assist patients in coping with the stress of hospitalization by matching developmental assessment of the individual with normalizing activities appropriate for their developmental age. Exhibits and delivers strong customer service skills with patients, families, volunteers and health care team. Must have excellent communication skills, effective time and resource management, flexibility, the ability to learn and utilize computer applications and organizational skills. Closing and Short-listing Date: Open till 31th March 2024