Location - Oval, South London (Onsite) ** Type -** Full-Time Start Day - Immediate ** Salary -** £30,000 - £35,000 (top end reserved for outstanding candidates) ** Headquarters -** New York, NY, USA ** About Quant.ai** Quant.ai is building the world’s most advanced Agentic AI – transforming customer service, outbound engagement, and internal decision-making for global enterprises. Our technology helps clients reduce inbound volume, improve response times, and deliver futuristic digital experiences powered by human-like AI. We’re now opening a new office in Oval, South London, and we're looking for our first wave of AI-enhanced customer service reps to help us scale. The existing team in London is small but mighty – 5 people aged 24-27 – and we’re building a collaborative, fast-moving culture where you’ll grow quickly. Our global team (75+) is led by Chetan Dube, former founder & CEO of Amelia ** The Role** As a Customer Service Representative working in tandem with our Agentic AI, you’ll step in when the AI is unable to fully resolve a customer query on behalf of one of our enterprise clients. You’ll not only provide a human touch to resolve the customer’s issue – but also investigate what went wrong, working alongside engineers and product teams to improve the AI’s performance. This is an ideal role for someone in customer support looking to break into the world of AI and tech. No real prior experience is required – we’re just looking for someone with the right attitude. Full training provided. ** What You’ll Do** - Take over live chats, calls, or tickets escalated by our Agentic AI for one of our clients (e.g., in banking, energy, insurance, or telco) - Calm and resolve customer frustrations when the AI couldn’t resolve their problem - Troubleshoot why the AI failed (e.g., gaps in logic, language understanding, integrations) - Conduct light QA and error analysis across transcripts and system logs - Collaborate with product managers and engineers to improve AI flows - Participate in project management cycles for continuous iteration and model training - Learn the ins and outs of agentic systems, prompt design, and conversational logic - Help shape a brand new category of support – Human-AI collaboration ** What We're Looking For** 1. 1+ years experience in customer service (live chat, phone, or email-based) is great – but not required 2. Excellent written and verbal communication 3. Ability to empathize with frustrated customers and stay calm under pressure 4. Strong problem-solving mindset and curiosity – especially around how things work 5. Comfortable working with technical teams (no coding required – training provided) 6. Highly organized, proactive, and detail-oriented 7. Eagerness to learn AI technologies, tools, and workflows ** Nice to Have (But Not Required)** ** ** ** Why This Role Matters** This is not a traditional customer service role. You’ll be the human failsafe for some of the world’s most advanced enterprise AI systems – and the bridge between customers and technology. Your feedback will shape how millions of future interactions are handled.
Role Overview: Fast Same Day is seeking a dedicated and reliable Delivery Driver to join our dynamic team, based in Central London. This role involves delivering a variety of goods with a focus on same-day service, catering to customers who rely on our speed and efficiency. Operating with a standard car licence, you’ll be at the heart of our operations, ensuring timely and professional deliveries across the bustling streets of Central London. If you’re a proactive individual with a passion for customer service and a clean driving record, this is an exciting opportunity to join a fast-paced, customer-centric company. Key Responsibilities: • Same-Day Deliveries: Collect and deliver a range of goods from our Central London hub to customers across Zones 1-2, ensuring all deliveries are completed within tight deadlines. • Customer Interaction: Provide friendly, professional service to customers, acting as the first point of contact for Fast Same Day, and handling any delivery queries with a positive attitude. • Route Efficiency: Plan and navigate optimal routes through Central London’s traffic using GPS, adapting to congestion and road closures to meet delivery schedules. • Vehicle Care: Conduct basic pre- and post-trip checks on the company-provided car, reporting any issues promptly to maintain safety and reliability. • Record Keeping: Accurately log delivery details and update tracking systems to ensure transparency and customer satisfaction. • Compliance: Adhere to UK road safety regulations and company policies, maintaining a professional standard at all times. What We’re Looking For: • Essential: • Valid UK car driving licence (Category B) with no more than 6 penalty points. • Minimum 1 year of driving experience in the UK, preferably in an urban environment. • Strong navigation skills and familiarity with Central London roads. • Excellent communication and customer service abilities. • Ability to lift and handle packages up to 15kg safely. • Right to work in the UK (proof required). • Desirable: • Previous delivery or courier experience. • Comfort with using delivery management apps or GPS systems. What We Offer: • Competitive hourly wage starting at £15.50/hour, with pay reviews based on performance. • Additional 20p per mile on top of your hourly wage to cover fuel costs, ensuring you’re rewarded for every journey. • 28 days of paid holiday per year (including bank holidays). • Auto-enrolled pension scheme for long-term security. • Flexible shift patterns to suit your lifestyle, with opportunities for overtime. • Ongoing training and support to help you excel in the role. Working Hours: • Full-time position, 40 hours per week, with shifts typically between 8am and 6pm, Monday to Friday. Location Specifics: • Based in Central London, with deliveries focused within Westminster, Camden, City of London
Who are we? We are the FLOWERS EXPERTS! An international company actively growing in the UK market is looking for a skilled, creative and vibrant Team Lead Florist to join our dynamic team! What we are offering? - Pay every week!!! - Enjoy the flexibility of the self- employed position - Work& life balance with the morning ( 7am- 2pm) and/or our afternoon shift ( 1pm-8pm) Who we are looking for? - 3+ years of experience in the Flower industry! - Ability to effectively work independently and in a team environment - Ability to design and create various floral arrangements ( bouquets and centerpieces) - Great and proven customer service skills and of course .. passion for flowers! - We appreciate your consideration, however only chosen applicants will be contacted. - My Flowers is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for all applicants, without regard to their race, color, national origin,religion, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.
Location: Canonbury/Dalston (On-Site Only) Monday–Saturday, 9:00am–7:00pm (overtime Required) We’re a growing sports collectibles business with a strong and loyal community of collectors. After more than a year of consistent growth, we’re looking to scale our fulfilment operations—and that’s where you come in. This is a fantastic opportunity to join a tight-knit team and play a key role in getting exciting, high-value items into the hands of passionate fans across the world. What You’ll Be Doing: Working with the rest of the fulfilment team, you’ll ensure every customer receives the right items, safely packed and dispatched on time. You’ll be involved at every stage of the fulfilment process: Sorting collectible cards (mainly sports, especially football) into categories by team, player, or product type Matching customer orders using shipments database. Selecting appropriate packaging materials for each order to ensure safe transit Printing labels and preparing parcels for collection by couriers Working to tight daily deadlines to ensure same-day packing of previous day’s sales Maintaining high standards of organisation, cleanliness, and accuracy in the workspace Collaborating with team members to streamline processes and resolve issues as they arise We’re Looking For Someone Who Is: Highly detail-oriented with strong organisational skills Experienced in a fulfilment, warehouse, or packing role Able to work quickly without compromising accuracy Comfortable using online systems to manage orders and print labels Flexible with working hours – this role includes overtime during busy periods Reliable and punctual, with a strong sense of responsibility A team player who takes pride in doing a great job Bonus: Has a good knowledge of football, especially teams and players (advantageous, but not essential) The Details: Training provided, with opportunities to grow in a fast-scaling business Supportive, friendly team environment If you love working behind the scenes to make sure things run like clockwork—and you want to be part of a passionate and growing team—this could be the perfect role for you. Apply today and help us bring joy to collectors, one perfectly packed parcel at a time.