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  • Food and Beverage Supervisor
    Food and Beverage Supervisor
    16 hours ago
    £19–£21 hourly
    Full-time
    London

    Are you ready to step into an exciting leadership role within the hospitality industry? Firmdale Hotels invites passionate individuals to join our esteemed team as a Food and Beverage Supervisor at our renowned Charlotte Street Hotel. As a Food and Beverage Supervisor, you will play a pivotal role in orchestrating the daily operations of our restaurant, collaborating closely with senior management and team members to uphold our commitment to delivering unparalleled customer service and exceeding guest expectations. This position offers an attractive opportunity for skilled professionals seeking growth and development in a dynamic environment. Responsibilities: • Lead the day-to-day management and operations of the restaurant and bar, ensuring seamless service delivery., • Cultivate strong and professional relationships with guests, ensuring their needs are anticipated and exceeded., • Address and resolve guest complaints promptly, communicating effectively with the Food and Beverage Manager to ensure swift resolution., • Maintain compliance with regulatory standards and internal policies at all times., • Collaborate closely with the Food and Beverage Manager to uphold the highest standards of service quality and consistency., • Conduct daily briefings with the team to align on objectives and expectations, fostering a cohesive and motivated work environment. * Implement strategies to enhance staff retention and development, nurturing a talented and engaged team. What you Need: • Prior experience as a Restaurant or F&B Supervisor in a fast-paced, luxury venue., • Demonstrated passion for Food and Beverage, with extensive knowledge of quality products and ingredients., • Understanding of current market trends and awareness of potential competitors., • Proven ability to manage, lead, motivate, and develop a team effectively., • Strong communication skills, with an emphasis on clarity and professionalism., • Excellent attention to detail, ensuring precision in all aspects of service delivery. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away. With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026, • Best Afternoon Tea, Country & Townhouse, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

    Easy apply
  • Front of House Assistant - Nights
    Front of House Assistant - Nights
    2 days ago
    Full-time
    London

    FRONT OF HOUSE ASSISTANT - NIGHTS LOCKE LONDON ALDGATE As a Front of House Assistant - Nights, you'll be one of the first faces our guests see, creating a warm welcome and delivering great service throughout their stay. From check-in to check-out, you'll help ensure every guest enjoys a seamless experience while supporting the wider hotel operation. If you're passionate about hospitality, enjoy working with people and thrive in a fast-paced, team-focused environment, then this is the place for you. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey, step on stage and play your part. THE WORK IN YOUR HANDS Welcome every guest with genuine warmth, personality and professionalism. Deliver seamless check-ins, check-outs, reservations and guest support. Share local knowledge and personalised recommendations to enhance every stay. Host our vibrant public spaces, creating a welcoming atmosphere and resolving guest queries with confidence. Provide outstanding food and beverage service across our restaurant, bar, breakfast and grab-and-go outlets. Keep our hotel looking its best, maintaining high standards of presentation, cleanliness and safety. Support events, hotel activations and work flexibly across departments to meet the needs of the business. Be a collaborative team player who brings energy, positivity and a passion for creating unforgettable guest experiences. Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Passion for hospitality and delivering memorable guest experiences Positive, energetic, and adaptable personality Strong communication skills and confidence in guest interaction Ability to multi-task and remain calm under pressure Willingness to learn across multiple operational areas YOUR PROVEN TRACK Previous hotel reception experience Experience in food and beverage services is desirable Experience using PMS and POS systems WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

    No experience
    Easy apply
  • Sous Chef
    Sous Chef
    1 day ago
    £21–£22 hourly
    Full-time
    London

    Are you passionate about culinary excellence and looking for an exciting new challenge? Firmdale Hotels invites you to become part of our award-winning team at the Charlotte Street Hotel. Known for our vibrant atmosphere and exceptional service, Firmdale Hotels offers a dynamic and supportive work environment where you can thrive and grow your career. As a Sous Chef, you will play a crucial role in our kitchen, leading and developing our talented team to deliver outstanding culinary experiences. Your managerial skills will ensure smooth and consistent service, while your creativity and attention to detail will elevate our dishes to the highest standards. Responsibilities: • Lead and mentor the kitchen team to achieve excellence in food preparation and presentation., • Maintain high standards of food knowledge and culinary techniques., • Organise and manage the kitchen operations to ensure efficiency and quality., • Communicate effectively with team members and other departments to guarantee seamless service., • Uphold a commitment to using fresh, high-quality ingredients to create memorable dishes. What you Need: • 2 years proven experience in a similar role within a high-quality kitchen., • Exceptional attention to detail and a passion for food., • Strong organisational and communication skills., • Ability to inspire and lead a team with confidence and enthusiasm., • Dedication to maintaining the highest standards of food safety and hygiene. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away. With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026, • Best Afternoon Tea, Country & Townhouse, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

    Easy apply
  • Chef de Partie
    Chef de Partie
    4 days ago
    £16.22–£17.78 hourly
    Full-time
    London

    A neighbourhood fixture in the heart of Islington, Bellanger is a lively café, restaurant and bar, serving brunch, lunch and supper dishes inspired by the coastal regions of the Mediterranean, as well as a selection of brasserie classics. The restaurant combines elegant period detailing with a relaxed layout and a generous pewter-topped bar at its heart. Its characterful interior is an ideal setting for weekend brunch, a leisurely lunch or supper and cocktails. At The Wolseley Hospitality Group, We create Places where People feel they Belong. Why work with us as a Chef de Partie? • Enjoy a generous discount across our restaurants on food and drinks., • Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers., • Enhanced Maternity and Paternity leave to support working families., • Group-wide access to mental health counselling, legal and financial advice., • Advance access to earned wages via Wagestream., • A unique and varied training calendar including supplier trips, masterclasses and visits. We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture. The role of Chef de Partie: • Train and supervise Demi and Commis Chefs, fostering a collaborative and efficient working environment., • Oversee and manage a designated kitchen station, ensuring the consistent preparation and delivery of high-quality dishes., • Cook seasonal classic European cuisine, using quality fresh ingredients, and adhering to recipes, specifications and standards. The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.

    Easy apply
  • Receptionist
    Receptionist
    1 day ago
    £29600 yearly
    Full-time
    London

    Are you ready to embark on a journey of excellence in hospitality? Firmdale Hotels invites you to become an integral part of our esteemed team as a Receptionist at our Knightsbridge Hotel, where passion meets professionalism and every guest experience is crafted with care. Firmdale Hotels is renowned for its distinctive character, unparalleled service, and commitment to creating unforgettable guest experiences. With a collection of award-winning luxury boutique hotels in prime locations across London, New York, and beyond, we pride ourselves on delivering exceptional service and maintaining the highest standards of quality and style. As a Receptionist at Knightsbridge Hotel, you will serve as the face of hospitality, embodying warmth, professionalism, and a dedication to excellence. Responsibilities: • Greeting guests with a genuine smile and providing a warm welcome upon arrival., • Efficiently managing check-ins and check-outs, ensuring a seamless and pleasant experience for our guests., • Handling guest inquiries, requests, and reservations with promptness and efficiency., • Maintaining a tidy and organised reception area, contributing to the overall ambiance of the hotel., • Collaborating closely with colleagues across departments to deliver exceptional service and exceed guest expectations., • Demonstrating a keen eye for detail and a passion for creating memorable moments for our guests., • Upholding the highest standards of presentation and professionalism, reflecting the luxury and sophistication of Knightsbridge Hotel. What you Need: • A positive attitude and a genuine passion for hospitality., • Exceptional communication and interpersonal skills, with the ability to engage guests and colleagues alike., • Strong organisational skills and attention to detail, ensuring accuracy and efficiency in all tasks., • The ability to thrive in a fast-paced environment and work effectively as part of a dynamic team., • Dedication to providing personalised service and anticipating the needs of our discerning guests., • Impeccable grooming and presentation. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Set on the leafy, tree-lined Beaufort Gardens, Knightsbridge Hotel is part of our Townhouse Collection, a small portfolio of design-led luxury hotels in some of London's most sought-after addresses. With 44 beautifully appointed rooms and suites, each designed with Kit Kemp's characteristic flair for colour, pattern and craft, the hotel combines an intimate atmosphere with a truly exceptional location. Nestled in the heart of one of London's most prestigious neighbourhoods, moments from Harrods and the boutiques of Sloane Street, the hotel sits at the very centre of London's luxury world. This is a place where attention to detail defines everything, and the people who work here take genuine pride in what they do. We're looking for people who bring that same care and commitment to their work, and who love creating experiences that guests never forget. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Best Boutique Hotels in London, The Times, 2026 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

    Easy apply
  • Group Operations Manager
    Group Operations Manager
    6 days ago
    Full-time
    London

    GROUP OPERATIONS MANAGER – LONDON HQ As Group Operations Manager, you will play a pivotal role in shaping and executing the operational strategy across a diverse portfolio of properties. You will lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale. Acting as a strategic partner to senior leadership and cross-functional teams, you will ensure that operations are agile, brand-aligned, and future-ready. The position is based full-time at our London Bridge Head Office, with occasional property visits. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Strategy & Excellence Lead the design and implementation of scalable operational frameworks, SOPs, and policies that drive efficiency, profitability, and service excellence. Continuously benchmark operational standards against industry best practices, ensuring innovation and relevance. Develop and maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding. Supplier & Contract Management Own group-level supplier relationships, ensuring performance against SLAs and commercial targets. Lead strategic sourcing and tendering processes to optimise cost and quality. Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation. Ability to navigate and negotiate contracts. Revenue Growth & Commercial Impact Drive non-room revenue (NRR) initiatives in collaboration with GMs, identifying new monetisation opportunities across the guest journey. Partner with Finance and Revenue teams to enhance profitability through data-driven decision-making, budgeting, and forecasting. Lead cost optimisation programmes without compromising brand or service standards. Guest Experience & Brand Integrity Champion a guest-first culture, embedding brand values and service ethos across all touchpoints. Oversee brand audits and quality assurance programmes, ensuring consistency and excellence across the portfolio. Deliver actionable insights to improve guest satisfaction and investor value. Cross-Functional Leadership Act as a strategic liaison between Operations and functions including Marketing, HR, IT, and Development. Lead operational input into digital transformation, ESG initiatives, and systems implementation. Influence cross-departmental projects to ensure operational feasibility and long-term scalability. Stakeholder & Ownership Relations Serve as the primary operational contact for ownership groups, delivering transparent, data-led reporting and strategic updates. Align property-level goals with broader business objectives through collaboration with corporate teams. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Bachelor’s degree in Hospitality, Business Administration, or related field (or equivalent experience). Advanced certifications in operations, project management, or leadership are advantageous. YOUR PROVEN TRACK Minimum 5 years’ experience in hospitality operations. Proven track record of delivering profit enhancing results and operational transformation. Strong commercial acumen and experience managing budgets, KPIs, and supplier contracts. Exceptional communication, stakeholder management, and strategic thinking skills. Comfortable working in a fast-paced, high-growth environment with regular travel. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

    No experience
    Easy apply
  • Junior Sous Chef
    Junior Sous Chef
    1 day ago
    Full-time
    London

    Are you ready to elevate your culinary career to new heights? Firmdale Hotels invites you to join our vibrant team at the enchanting Dorset Square Hotel as a Junior Sous Chef. At Firmdale Hotels, we pride ourselves on delivering unparalleled guest experiences through exceptional service and culinary excellence. As a Junior Sous Chef, you'll be an integral part of our esteemed kitchen brigade, contributing your expertise to our renowned dining offerings Responsibilities: • Collaborate with our talented team to maintain the highest standards of culinary craftsmanship, ensuring every dish delights our guests' palates., • Flourish in our fast-paced kitchen environment, where precision and efficiency are paramount, and the satisfaction of our guests is the ultimate goal., • Bring your fervour for food to the forefront as you craft delectable breakfast, lunch, and dinner offerings that showcase your creativity and dedication to culinary artistry., • Provide guidance and leadership to a dedicated team, fostering a culture of excellence and camaraderie while ensuring smooth operations during service., • Take ownership of your section by meticulously monitoring stock levels, executing timely orders, and maintaining impeccable organisation to uphold our standards of excellence., • Engage in clear and concise communication with team members and management, facilitating seamless coordination and collaboration to exceed guest expectations. What You Need: • Previous experience in a similar culinary role, demonstrating your ability to thrive in a fast-paced, high-pressure kitchen environment., • Showcase your impeccable attention to detail, ensuring that every dish leaving the kitchen is executed to perfection, reflecting our commitment to excellence., • Fuel our culinary creativity with your unwavering passion for food, inspiring both your team and our guests with your innovative culinary creations., • Exhibit strong leadership skills, capable of motivating and guiding a small team to achieve exceptional results while fostering a positive and collaborative work environment., • Demonstrate proficiency in managing stock levels and ordering within your section, employing strategic foresight and organisational skills to optimise efficiency and minimise waste., • Embrace the spirit of teamwork, working harmoniously with colleagues across departments to deliver exceptional guest experiences and uphold Firmdale Hotels' reputation for excellence. What We Offer: • Competitive salary plus service charge, discussed at venue., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... **About Us ** Our very first opening, and the hotel where Tim and Kit Kemp's vision for Firmdale Hotels began, Dorset Square Hotel occupies a handsome Regency building overlooking the garden square that was once the site of Thomas Lord's original cricket ground. Set in the charming, residential heart of Marylebone, it's surrounded by some of the capital's finest independent shops, cafés, restaurants and historic buildings. At its heart is The Potting Shed, our much-loved bar and restaurant, which brings its own warmth and character to this already special address. There's a real sense of history and heritage to this place, and a warmth that comes from being where it all started. To work at Dorset Square is to be part of that story, and to help write the next chapter through the care and dedication you bring to every guest experience. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

    Easy apply
  • Senior Sous Chef - Shoreditch
    Senior Sous Chef - Shoreditch
    6 days ago
    £45000–£48000 yearly
    Full-time
    London

    BAO Shoreditch is looking for a Senior Sous Chef to help lead the kitchen team with care, clarity, and consistency. This is a key role in the day-to-day running of the kitchen - perfect for someone who takes pride in high standards and supports others to do their best work. You’ll work closely with the Head Chef, helping to set the tone on shift, guide the team, and keep service running smoothly. At BAO, we believe in building kitchens where people can grow, with a 6-shift week to support better balance and a strong focus on development. The Restaurant Tucked into East London’s creative hub, BAO Shoreditch takes its cue from the bustling beef noodle shops of Taiwan - reimagined with a playful, London twist. Upstairs, guests enjoy rich bowls of beef noodle soup, signature BAOs, and a menu full of bold Taiwanese flavours. Downstairs, there’s a bar and private KTV room, a unique space for late-night drinks, group dining, and the occasional singalong. It brings a fun, unexpected layer to the Shoreditch experience. Like every BAO restaurant, Shoreditch has its own identity - energetic, characterful, and rooted in great food and service. The Position At BAO, we care about doing things properly - from the quality of our ingredients to how we run our kitchens. This role is all about consistency, standards, and leading by example. You’ll work closely with the Executive Chef to deliver our menus to the highest standard, manage the day-to-day kitchen operation, and support your team to do their best work. This is a key leadership role for someone who thrives in a fast-paced, quality-led environment and is looking to take the next step in their culinary career. What you’ll be doing: • Supporting the Head Chef in running smooth, efficient day-to-day kitchen operations, • Leading service and maintaining quality, consistency, and presentation across every dish, • Managing prep schedules, ordering, stock control, and kitchen organisation, • Coaching and supporting junior team members - helping build a kind and capable kitchen culture, • Assisting with rota planning, costings, and food safety compliance What we’re looking for: • Experience as a Senior Sous Chef or strong Sous Chef in a quality-focused kitchen, • Confident in kitchen systems and structure - you know what ‘good’ looks like, • A calm, organised and detail-focused approach to leadership, • Someone who leads with kindness, communicates clearly, and sets a great example on shift The Benefits We want working at BAO to feel like stepping into a warm, fluffy bao - soft, supportive, and full of good stuff. Here's what you'll get as part of the team: Work-Life Balance • 6 shifts across 5 days, with a maximum of one double shift, • Paid overtime, • Rotas released two weeks in advance so you can plan ahead Growth & Development • Personalised development plans tailored to your goals, • Access to School of BAO, a series of talks, workshops and fieldtrips Perks & Discounts • Up to 50% off food and drink across all BAO restaurants and discounts across friends in the industry, • Access to curated wine and meat suppliers at trade prices Rewards & Recognition • BAOcoin - earn rewards for living BAO values, then spend them in the BAOshop, • BAO Pyramid Scheme - earn up to £500 for referring someone to join the team Milestones • Extra holiday and perks to celebrate work anniversaries and milestones Celebrations • Annual Wei Ya & BAO Awards Party, • BAO Social Clubs: Grandma’s Home Cooking Club, Hot Pot Supperclub The Group BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 7 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu. At BAO we seek people who warm our souls through cooking and hospitality. We strive to cultivate an environment where our design is inspiring, where our unconventional way of thinking bring humour and innovation; our detail challenges you to do your best.

    Immediate start!
    Easy apply
  • Interim Hotel Procurement Specialist
    Interim Hotel Procurement Specialist
    7 days ago
    Full-time
    London

    INTERIM HOTEL PROCUREMENT SPECIALIST – LONDON HQ The Interim Hotel Procurement Specialist is responsible for leading the procurement function across the hotel portfolio, ensuring the business secures the right products, services, and supplier partnerships to deliver exceptional guest experiences while achieving commercial value. This role requires a commercially minded procurement professional with hospitality experience, strong negotiation skills, and the ability to drive cost efficiencies without compromising quality or brand standards. As an interim appointment, you will provide immediate expertise, review current procurement practices, identify opportunities for improvement, and support operational teams through a period of change and business transformation. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Lead procurement across the hotel portfolio, delivering commercial value while supporting operational excellence. Develop and implement sourcing strategies across key spend categories, driving cost efficiencies without compromising quality or brand standards. Build and manage strong supplier relationships, negotiate contracts, monitor performance, and mitigate supply chain risks. Partner with hotel operations to support day-to-day purchasing, property openings, refurbishments, and capital projects. Analyse spend, identify savings opportunities, and support budgeting, forecasting, and procurement reporting. Ensure purchasing activities comply with company policies, legal requirements, and sustainable procurement practices. Work collaboratively with Operations, Finance, Food & Beverage, Development, and Property teams to deliver procurement initiatives and continuous improvement across the business. THE FIRE YOU CARRY A proactive, can-do attitude with the confidence to take ownership and drive results. An entrepreneurial mindset with the ability to identify opportunities, challenge thinking, and create solutions. The ability to thrive in a fast-paced, ever-changing environment. Proven procurement experience within hospitality, hotels, serviced apartments, or a multi-site operational environment. A successful track record of developing procurement strategies that deliver commercial value, cost savings, and operational efficiencies. Demonstrated success in supplier negotiations, contract management, and strategic sourcing across multiple spend categories. Strong knowledge of hospitality procurement, including Food & Beverage, Rooms, Housekeeping, Engineering, IT, and Operational Supplies. Experience partnering with operational teams and managing multiple stakeholders across a complex, fast-paced business. The ability to analyse spend, identify opportunities, and implement continuous improvements that enhance performance and value. A commercial mindset with the drive to maximise opportunities and deliver meaningful impact. YOUR PROVEN TRACK Excellent commercial acumen with strong analytical and problem-solving skills. Outstanding negotiation, communication, and relationship-building abilities. Highly organised with strong project management skills and the ability to manage competing priorities. Experience using procurement systems, purchasing platforms, and Microsoft Office applications. Strong understanding of hospitality supply chains, supplier markets, and industry trends. The ability to work independently, adapt quickly, and deliver results in an interim role. A collaborative approach with the confidence to influence stakeholders at all levels. A passion for continuous improvement and delivering exceptional outcomes. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

    No experience
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  • Shoreditch - Sous Chef
    Shoreditch - Sous Chef
    9 days ago
    £48000 yearly
    Full-time
    London

    BAO Shoreditch is looking for a Sous Chef to support the Senior Sous and Head Chef in leading a calm, consistent, and high-performing kitchen. This role is ideal for someone who takes pride in doing things properly - someone who thrives in a fast-paced environment, leads by example, and is ready to take the next step in their career. The Restaurant Tucked into East London’s creative hub, BAO Shoreditch takes its cue from the bustling beef noodle shops of Taiwan - reimagined with a playful, London twist. Upstairs, guests enjoy rich bowls of beef noodle soup, signature BAOs, and a menu full of bold Taiwanese flavours. Downstairs, there’s a bar and private KTV room, a unique space for late-night drinks, group dining, and the occasional singalong. It brings a fun, unexpected layer to the Shoreditch experience. Like every BAO restaurant, Shoreditch has its own identity - energetic, characterful, and rooted in great food and service. The Position As Sous Chef, you’ll be a key part of the kitchen leadership team, supporting the Senior Sous and Head Chef in delivering excellent food, maintaining high standards, and helping the team stay organised and energised. You’ll lead services, manage sections, and play a hands-on role in building a strong kitchen culture. This is a great opportunity for someone who’s passionate about food, organised under pressure, and enjoys supporting others to do their best work. What you’ll be doing: • Supporting the Head Chef with day-to-day kitchen operations, • Leading sections and running smooth, well-paced services, • Maintaining consistency and quality across every dish, • Supporting junior chefs with training, feedback, and clear communication, • Helping manage prep schedules, stock control, and ordering, • Keeping on top of food safety and kitchen standards What we’re looking for: • Experience as a Sous Chef or Senior Chef de Partie in a quality-led kitchen, • Calm, organised, and confident in leading sections and services, • A keen eye for detail and a high standard of food presentation, • A people-focused mindset - someone who enjoys supporting and developing others, • Strong understanding of kitchen systems, prep, and service rhythm, • A desire to grow in a supportive kitchen The Benefits We want working at BAO to feel like stepping into a warm, fluffy bao - soft, supportive, and full of good stuff. Here's what you'll get as part of the team: Work-Life Balance • 6 shifts across 5 days, with a maximum of one double shift, • Paid overtime, • Rotas released two weeks in advance so you can plan ahead Growth & Development • Personalised development plans tailored to your goals, • Access to School of BAO, a series of talks, workshops and fieldtrips Perks & Discounts • Up to 50% off food and drink across all BAO restaurants and discounts across friends in the industry, • Access to curated wine and meat suppliers at trade prices Rewards & Recognition • BAOcoin - earn rewards for living BAO values, then spend them in the BAOshop, • BAO Pyramid Scheme - earn up to £500 for referring someone to join the team Milestones • Extra holiday and perks to celebrate work anniversaries and milestones Celebrations • Annual Wei Ya & BAO Awards Party, • BAO Social Clubs: Grandma’s Home Cooking Club, Hot Pot Supperclub The Group BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 7 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu. At BAO we seek people who warm our souls through cooking and hospitality. We strive to cultivate an environment where our design is inspiring, where our unconventional way of thinking bring humour and innovation; our detail challenges you to do your best.

    Immediate start!
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  • Maintenance Technician Locke at Broken Wharf
    Maintenance Technician Locke at Broken Wharf
    7 days ago
    Full-time
    London

    Maintenance Technician - Locke at Broken Wharf Millennium Bridge As a Maintenance Technician, you will support the day-to-day upkeep and maintenance of the hotel property, ensuring all guest rooms, public areas, back-of-house facilities, and equipment are maintained to a high standard. Working closely with the Chief Engineer and wider hotel operations team, you will carry out routine repairs, respond to maintenance requests, and support preventative maintenance programmes to minimise disruption and ensure a safe, comfortable, and operational environment for guests and colleagues. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey, step on stage and play your part. THE WORK IN YOUR HANDS Carry out routine maintenance and repair work across guest rooms, public areas, back of-house facilities, and hotel equipment to ensure the property is maintained to a high standard. Perform general maintenance tasks including electrical, plumbing, HVAC, carpentry, painting, and minor building repairs, escalating specialist issues where required. Inspect, troubleshoot, and identify faults in building systems, equipment, and facilities, ensuring issues are resolved promptly and effectively. Respond to maintenance requests from guests and hotel teams in a timely manner, minimising disruption to operations and guest experience Support the Chief Engineer with emergency repairs, fault finding, and preventative maintenance activities. Monitor and report defects, hazards, or maintenance concerns across the property, ensuring appropriate follow-up action is taken. Assist with refurbishment projects, room setups, furniture repairs, and general property improvements as required. Ensure compliance with health & safety procedures, fire regulations, and safe working practices at all times. Maintain maintenance records, logs, tools, and equipment to ensure accurate tracking and operational readiness. Work collaboratively with colleagues, contractors, and external suppliers to support the effective operation of the hotel. Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Passion for hospitality and delivering memorable guest experiences Positive, energetic, and adaptable personality Strong communication skills and confidence in guest interaction Ability to multi-task and remain calm under pressure Willingness to learn across multiple operational areas YOUR PROVEN TRACK Previous experience in a maintenance or facilities role Understanding of health & safety procedures in a workplace setting Experience in a hotel, resort, or large property Proficiency in electrical, plumbing, and HVAC systems WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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  • Automotive Videographer & Editor
    Automotive Videographer & Editor
    12 days ago
    Part-time
    London

    Luxury Cinematic Content Type: Paid Freelance Project Payment: Fixed project fee – applicants invited to submit their rates Opportunity: Potential ongoing collaborations About We are an emerging luxury automotive editorial brand creating distinctive cinematic content featuring supercars, performance vehicles and luxury automobiles. We're seeking a talented videographer and editor with a strong creative vision to help shape our signature visual identity. The Opportunity We're commissioning a creative professional to produce an approximately 60-second cinematic film featuring a luxury or performance vehicle. The objective is to capture the vehicle's presence, character, craftsmanship and emotion through compelling visual storytelling. Think premium automotive editorial content rather than conventional dealership videos. What's Involved • Filming: One on-location shoot lasting approximately one hour., • Deliverable: One professionally edited cinematic film of approximately 60 seconds., • Format: Vertical 9:16, minimum 1080 × 1920 resolution, delivered as MP4 and suitable for TikTok, Instagram Reels and YouTube Shorts., • Post-production: High-quality editing, colour correction, cinematic grading, pacing, transitions and sound design., • Cinematography: Strong composition, controlled camera movement, effective lighting, reflection management, accurate focus and exposure., • Initial edit: Delivered within 3–5 days of filming., • Revisions: One round of reasonable editing revisions included., • Final delivery: Within 10 days of filming, subject to timely feedback. We will arrange access to the vehicle and filming location. You'll be responsible for providing your own filming and editing equipment. No narration or on-camera presenting is required. Our Creative Direction We're looking for a contemporary, refined and minimalist luxury aesthetic that combines elegant cinematography, striking vehicle details, atmospheric sequences and carefully controlled dynamic editing. The finished film should feel immersive, visually compelling and thoughtfully crafted. Creative freedom is encouraged. We value originality and want to see your ability to bring a vehicle's character to life through cinematic storytelling, rather than simply capturing attractive footage. Who We're Looking For We welcome applications from film students, recent graduates, junior videographers, editors and emerging automotive content creators. Previous experience filming luxury or performance vehicles is advantageous but not essential. We're particularly interested in individuals who demonstrate: • Strong visual composition and cinematic storytelling., • Excellent editing and creative colour-grading skills., • A sound understanding of lighting, camera movement and visual consistency., • Attention to detail and an appreciation for premium aesthetics., • Creative originality and the ability to work independently. Your portfolio, creative judgement and technical execution matter more than expensive equipment or extensive industry experience. Payment & Future Opportunities This is a paid freelance assignment. Applicants are invited to propose their all-inclusive fixed project fee, covering filming, editing, colour grading, sound design, one round of revisions and final delivery. The assignment requires one completed cinematic film. Additional versions or alternative formats are not required. We require agreed rights to publish, edit and promote the finished content across our social media platforms, including paid advertising. Any third-party commercial licensing will be agreed separately. Music selection and the necessary commercial usage permissions will be confirmed before production. Our intention is to identify a suitable creative partner for potential ongoing productions. Future collaborations will be agreed and compensated separately and are not guaranteed. How to Apply Please provide: 1. Portfolio: Links to 2–3 examples of your best work, ideally showcasing cinematic storytelling, editing and colour grading., 2. Your contribution: A brief description of your role in producing the submitted work., 3. Equipment: Details of your filming equipment and editing software., 4. Availability: Your London location and upcoming availability., 5. Your rate: Your proposed all-inclusive fixed fee for the complete project, including the commercial usage rights outlined above. We're particularly interested in creatives who can bring a distinctive visual perspective to luxury automotive storytelling. We look forward to reviewing your work.

    No experience
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  • Kitchen Porter
    Kitchen Porter
    2 months ago
    £17 hourly
    Full-time
    London

    Kitchen Porter — Kiez We’re looking for a reliable, hardworking kitchen porter to help keep our kitchen running smoothly. It’s a tight, focused operation — keeping everything clean, organised and ready for service is essential, and you’ll play a key part in making that happen. Responsibilities • Washing dishes, utensils, pots and kitchen equipment, • Keeping kitchen floors, work surfaces and storage areas clean and organised, • Managing rubbish and recycling throughout the shift, • Helping receive deliveries and put stock away correctly, • Supporting the chefs with basic food preparation when needed, • Following hygiene and food safety procedures, • Completing daily cleaning tasks and thorough end-of-shift cleaning What We’re Looking For • Previous kitchen porter experience preferred, • A good work ethic and the ability to keep pace during busy services, • Someone who takes pride in keeping a clean, organised kitchen, • Reliability, punctuality and a willingness to get stuck in, • A team player who follows instructions and supports their colleagues, • Level 2 Food Hygiene certificate preferred What We Offer • Competitive hourly rate, discussed at interview, • Staff food on shift, • A beautifully designed, well-equipped kitchen on one of West London’s most characterful streets, • The chance to be part of an exciting restaurant and a dedicated team

    Immediate start!
    No experience
    Easy apply
  • Shoot Captain -Host/Waiter
    Shoot Captain -Host/Waiter
    2 months ago
    £15.33–£17.83 hourly
    Full-time
    Canary Wharf, London

    LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.33 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

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  • Supervisor
    Supervisor
    2 months ago
    £16.91–£20.51 hourly
    Full-time
    London

    Cubitt House is a collection of eight distinctive luxury London pubs celebrated for their seasonal British menus, impeccable hospitality, and timeless interiors. Inspired by master architect Thomas Cubitt, we honour London’s heritage by creating vibrant spaces that feel both elegant and welcoming. Our pubs—including The Thomas Cubitt, The Alfred Tennyson, The Orange, The Princess Royal, and The Grazing Goat—blend British craftsmanship with a sense of community, partnering with the finest artisans and producers to deliver exceptional experiences. We are more than a pub group—we are a collection of passionate individuals dedicated to craft, creativity, and genuine hospitality. At Cubitt House, we believe in celebrating people and places through thoughtful design, locally sourced food, and warm, memorable moments. The Role We’re looking for a Supervisor to join the team at The Coach Makers Arms. As a Supervisor, you’ll support the management team in ensuring smooth daily operations, delivering outstanding service, and maintaining high standards across the pub. You’ll lead by example, motivating the team, and helping create a welcoming and efficient environment for both guests and colleagues. Key Responsibilities • Support the management team in overseeing daily front-of-house operations., • Lead, motivate, and support team members to deliver excellent guest experiences., • Ensure efficient service, smooth workflows, and adherence to operational standards., • Assist with training, coaching, and developing team members., • Monitor stock, rota planning, and service readiness to maintain quality and efficiency., • Ensure compliance with health, safety, licensing, and hygiene standards., • Handle guest queries, feedback, and any service issues promptly and professionally. Skills & Experience • Previous experience in a supervisory or senior front-of-house role in hospitality., • Strong leadership and team management skills with the ability to motivate and develop staff., • Excellent organisational, communication, and problem-solving abilities., • Friendly, approachable, and professional attitude., • Hands-on, adaptable approach with focus on service excellence., • Full eligibility to work in the UK. On The House At Cubitt House, our people are at the heart of everything we do. They bring our pubs to life, and we believe exceptional work deserves exceptional rewards. When you join our team, here’s what you can look forward to: • Competitive pay plus service charge. Advertised rate is inclusive of tronc., • 50% off food & drink across all Cubitt House pubs., • Perkbox – 30 points every month to spend however you like., • Enhanced maternity and paternity leave., • Nursery scheme vouchers., • Access to fully funded apprenticeship opportunities for Levels 2-5, both front and back of house., • Wagestream., • Company pension., • Cycle to Work Scheme., • Flexible shift patterns., • Length of service rewards., • Employee of the Month recognition., • Supplier trips, tastings, and external learning opportunities., • Monthly Bar Academy for cocktail mastery and premium drinks training., • Quarterly staff socials, competitions, and a legendary Christmas party., • Free language development school to help you grow., • A bottle of champagne on your birthday., • A supportive, passionate culture that values both skill and character. Apply today and take the next step in your hospitality career with Cubitt House.

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