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  • Brunch Chef – Future Head Chef | Chocolate Dino Bakery & Coffeehouse
    Brunch Chef – Future Head Chef | Chocolate Dino Bakery & Coffeehouse
    18 hours ago
    £16–£17 hourly
    Full-time
    London

    We run 60–80 covers per brunch service with a two-person kitchen team. We are small, premium bakery with 12 seats inside and 18 outside. No large brigade. No evenings. No nights. Ever. Home by 5:30pm every day. We are opening a second site. The person in this role becomes our full-time salaried Head Chef — managing food production across both locations and building the kitchen from the ground up. That path starts on weekends, running our kitchen alone. The Role You will independently run our weekend brunch service — prep, service, clean down. You will often be the sole chef on shift, delivering French toast, eggs, waffles, and pancakes to the standard that earned us 5 Great Taste Awards and a 4.9-star Google rating from 700+ reviews. What We’re Looking For - Proven experience running a busy brunch or café kitchen independently - Able to maintain pace, consistency, and presentation under pressure - Wants ownership, not just a job - Calm, organised, self-sufficient on the line This Is Not For You If - You need supervision - You can’t commit to full weekends - You want a quiet kitchen Compensation £16–£17 per hour inclusive of service charge. Base rate depending on experience. Schedule Weekends required. Never past 5:30pm. No evenings, no nights. Weekday hours available as the team grows. Benefits - Staff food and coffee every shift - No evenings or nights, ever - Direct path to full-time salaried Head Chef as we open site two To Apply Tell us briefly about the highest-volume service you have run independently.

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  • Assistant Manager
    Assistant Manager
    19 hours ago
    £33000–£38000 yearly
    Full-time
    London

    Vibrancy: the state of being full of and Our Assistant Managers are pro-active, detailed, operational leaders for their teams. They bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of their teams. BENEFITS + BEST BITS Transparent and fair TRONC payments Pergo development programme Up to 10% Bonus based off of performance and KPI's set and agreed with your General Manager Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus 60% of our management teams are people we have progressed internally Career development + opportunity to grow and expand in this role as the business expands Company awards to celebrate team and regular events Incentive Trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)· Paid sick leave Compassionate Leave Enhanced Maternity, Paternity and Adoption leave Length in service; earn additional holiday after 2 years continuous service Incipio FC + Seasonal Socials 50% discount for food and drink in all of our venues WHAT YOU'LL BE GETTING UP TO Bridging the gap between the team and senior management, using clear, effective and simple communication Using imaginative revenue driving ideas to drive the business forward You lead joyous and independent shifts and ensure high service standards are kept to, including actively coaching your team in their development. You ensure the venue runs efficiently by leading from the front, being approachable and driving outstanding hospitality at every opportunity. Creative cocktail ideas and champion menu development from your team You ensure our guests are shown the best possible experience and are looked after safely when in our venues and leaving. You motivate your team by providing excellent support and training ensuring your team are happy, engaged and full of joy. You drive both sales and the business performance by using financial data and planning effectively. Be obsessed with learning, pushing for your own development and career progression Having fun, laughing a lot and bringing the good vibes WHAT WE'RE LOOKING FOR Someone who has a passion for individual hospitality experiences People focused, delivering structured inductions to new team members and encourage development A problem solver who enjoys collating feedback and ideas from others and implementing that into a single focus You have a discipline for implementing exceptional standards You are calm in high pressure environments You have a big heart and want to impart your knowledge onto your team Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • Pastry Chef de Partie
    Pastry Chef de Partie
    2 days ago
    £43777 yearly
    Full-time
    London

    Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Hong Kong, New York, Miami, and Dubai. At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities. As our Pastry Chef de Partie, you will take charge of creating exquisite desserts that captivate our guests and elevate our menu. This is a 48-hour contract, full-time position. Where are we located? Aqua Shard brings the essence of modern London with inventive, British cuisine and carefully crafted cocktails to Level 31 of The Shard. We serve lunch, afternoon tea, dinner and brunch against a backdrop of stunning panoramic views of London. What we bring to the table: Dine with us: Enjoy discounts at all Aqua venues Celebrate YOU: Take your birthday off and earn additional long service leave Grow with us: Ongoing training and development to support both your professional and personal development Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge Breaks: Food provided during your breaks - Restaurant perk Work out: Discounted gym membership Lunch & Learn: Head Office perk Share the Talent: Bring a friend on board and earn £500 Your day at Aqua: Dessert Creation: Skilfully prepare and present a wide range of pastries, desserts, and baked goods, ensuring each item meets our high standards of quality, creativity and taste Team Collaboration: Assist the head pastry chef in training and mentoring junior team members, fostering a collaborative and positive work environment Where there is water, there is life & where there is life, you will find us! Dive into a world of culinary innovation and memorable dining experiences, where your love for food and hospitality can shine. All applicants must be eligible to live and work in the UK. Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know. Apply today as a Pastry Chef de Partie and be part of Aqua’s global culinary adventure!

    Immediate start!
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  • Supervisor - Wine Bar & Restaurant
    Supervisor - Wine Bar & Restaurant
    22 hours ago
    £14–£15.5 hourly
    Full-time
    London

    Lillie's is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. WHAT YOU'LL BE GETTING UP TO Lead incredible shifts, motivating and driving your team Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts Motivating your team by providing excellent support, training and encouragement Working with your management team to drive sales in your venue with the support of your team Proactive planning, preparation and briefing of the team Bringing ideas, processes and orgainisation to life Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses Bringing positive energy, professionalism, and pride to every shift WHAT WE'RE LOOKING FOR Vibrant energetic individuals A leader, someone who enjoys setting examples and finding solutions An insightful and impactful human, who loves to see their team achieve A discipline for exceptional standards A natural with guests, someone who enjoys interaction Friendliness, playfulness and approachability A genuine desire to deliver a great experience to our guests WSET Desirable but not needed (we will provide WSET Level 2 for the right Person) BENEFITS + BEST BITS Transparent and fair TRONC Payments 60% of our management teams are people we have progressed internally Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all of our venues Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

    Easy apply
  • Chef de Partie
    Chef de Partie
    3 days ago
    £15.66–£17.26 hourly
    Full-time
    London

    Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Paris, Hong Kong, New York, Miami, and Dubai. At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities. As our Chef de Partie, you will oversee a delegated section of the kitchen and coordinate junior members of the team to deliver quality service. Where are we located? Located atop a former department store in London’s West End, Aqua Nueva serves refined, contemporary Spanish cuisine from the North, with a seasonal à la carte menu and menu del día. What we bring to the table: • Dine with us: Enjoy discounts at all Aqua venues, • Celebrate YOU: Take your birthday off and earn additional long service leave, • Grow with us: Ongoing training and development to support both your professional and personal development, • Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge, • Breaks: Food provided during your breaks - Restaurant perk, • Work out: Discounted gym membership, • Lunch & Learn: Head Office perk, • Share the Talent: Bring a friend on board and get £500 Your day at Aqua: • Team Spirit: Support and help team members by mentoring junior positions and training new members of the team. Your collaborative spirit will boost your colleague's confidence, develop their skills, and thus ensure high standards of service are met, • Craft Recipes for Success: Prepare and present high-quality dishes within your designated section, ensuring consistency and excellence in every plate You will be paid £12.71 per hour. In addition, you can be a part of the venue’s Tronc system, which may give you up to: • £4.55 extra per hour each month for Chef de Partie., • £2.95 extra per hour each month for Demi Chef de Partie. The Tronc system is managed by the Tronc Master. Where there is water, there is life & where there is life, you will find us! Dive into a world of culinary innovation and memorable dining experiences, where your love for food and hospitality can shine. All applicants must be eligible to live and work in the UK. Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know. Apply today as a Chef de Partie and be part of Aqua’s global culinary adventure!

    No experience
    Easy apply
  • Chef de Partie
    Chef de Partie
    22 hours ago
    £14–£16 hourly
    Full-time
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. Lillie's is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. We are looking for passionate and talented chefs to join our opening team at Lillie's. This is an opportunity to be part of something from the ground up, shaping a kitchen that champions seasonality, simplicity, and exceptional produce. What you'll be doing You'll work closely with your Head Chef and the rest of the kitchen team to deliver beautifully executed dishes that celebrate British ingredients at their peak. From thoughtful prep to precise service, you'll play a key role in maintaining the quality, consistency, and creativity that define Lillie's. Chef de Parties are the core of our kitchens, who runs their section brilliantly with passion and pride. What we're looking for Experienced chefs who care deeply about food, people who respect ingredients, thrive in a fast-paced environment, and take pride in their craft. We Expect You To Work with pace and precision to meet high ordering volumes Supporting quality control and consistency across all dishes Take pride in delivering food to spec and on brand every time Communicate clearly with the wider kitchen and front of house teams Maintain a clean, safe, and organised work environment at all times Follow food safety, hygiene, and health safety procedures consistently Completing cleaning schedules and compliance training as required Are reliable, punctual and committed to supporting smooth service at the venue What you'll get The chance to be part of an exciting new opening in West London The oppurtunity to be involvedin menu development seasonal specials A supportive team environment with room to grow Opportunities for training and development Competitive pay and team benefits A kitchen culture built on respect, collaboration, and creativity Benefits \& Best Bits Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • Restaurant General Manager
    Restaurant General Manager
    3 days ago
    £40000–£45000 yearly
    Full-time
    Balham, Wandsworth

    Restaurant General Manager We are currently hiring two experienced managers for exciting opportunities in Balham: • Freak Scene Balham – looking for a strong, hands-on manager to lead an established, fast-paced restaurant., • Pinky Steakhouse – our brand-new opening located just two doors down from Freak Scene, requiring a dedicated manager to help launch and drive the venue from day one. We are seeking candidates with solid management experience, proven leadership skills, and the ability to thrive in high-energy environments. Strong operational knowledge and a passion for hospitality are essential. If you’re ready to take on a key role within a growing restaurant group, we’d love to hear from you. The Role We’re looking for a dynamic, people-first General Manager to lead Freak Scene, a bold, food-driven restaurant founded by Scott Hallsworth (ex-Nobu Head Chef, founder of Kurobuta Restaurants). This is not a corporate hospitality role. This is a natural hospitality role. Freak Scene is about energy, personality, flavour, music, and vibe. We want a GM who lives on the floor, leads from the front, loves food, and can inspire a young team to deliver unforgettable guest experiences — every service. This role is critical to our next phase of growth and has clear progression into a senior leadership position as the group expands. What You’ll Be Doing Lead the restaurant day-to-day with energy, warmth, and authority Build, train, and inspire a young, hungry, service-driven team Champion a food-led, chef-driven culture — quality always comes first Deliver consistently brilliant guest experiences without corporate stiffness Work closely with the Founder and kitchen leadership to evolve the offer Own service standards, rota planning, payroll, stock control, and margins Drive sales through vibe, hospitality, upselling, and smart service Be hands-on during service — present, visible, and engaged Create a positive, inclusive, high-performance culture What We’re Looking For Proven experience as a General Manager or strong Deputy GM in a quality restaurant A genuine love of hospitality, food, and people Strong understanding of Japanese and Pan-Asian cuisine Solid knowledge of sake, wine, cocktails, and bar operations Commercially switched-on without being corporate Calm under pressure, positive by nature, and solution-focused Confident leading teams, setting standards, and holding people accountable Someone who brings personality, warmth, and edge — not scripts and buzzwords What This Is (and Isn’t) This is: Punk-rock attitude with serious food Chef-led thinking Natural hospitality A chance to grow with the brand This isn’t: Corporate hotel hospitality Clipboard management Ego-driven leadership A “sit in the office” GM role Why Join Freak Scene Work directly with a highly respected chef-founder Be part of a growing, creative restaurant group Real influence over culture, standards, and direction Genuine progression into senior leadership as the business scales A restaurant that values vibe, flavour, and warm hospitality.

    Immediate start!
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  • Shift Lead | Mayfair
    Shift Lead | Mayfair
    4 days ago
    Full-time
    London

    About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams' best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood. Who We're Looking For • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision-making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high-volume environments, • Be an exemplary ambassador of our brand to new neighbourhoods What You'll Own • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution-focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Availability to work between 6:30 am and 9:00 pm, • Weekend and holiday availability preferred, • You must be authorised to work in the UK

    Easy apply
  • Workshop Facilitator
    Workshop Facilitator
    11 days ago
    £20 hourly
    Part-time
    London

    + Working Hours - Community Sessions Community sessions run for 3 hours in total: 30 minutes set-up, a 2-hour workshop, and 30 minutes pack-down. Sessions typically take place on weekday evenings or Saturday mornings depending on the venue. Before your first session, you will complete a paid onboarding and induction (billed at £15.00), which covers ThreadPoint’s curriculum framework, safeguarding procedures, and community delivery approach. + The Role Community sessions are where ThreadPoint’s work comes to life beyond the classroom. As a Generalist Lead in community settings, you will facilitate our story-led infrastructure literacy workshops for intergenerational audiences — children and adults learning side by side in libraries, community halls, and public venues. You will lead the session independently, bringing energy, warmth, and genuine curiosity about the world. You are confident holding a room of mixed ages and backgrounds, creating a space where a five-year-old and their grandparent can both have a lightbulb moment about the systems that shape daily life. + Responsibilities • Lead the full ThreadPoint community workshop experience from start to finish, • Read and animate our anchor storybook, Where the Internet Goes to Sleep, for mixed-age audiences, • Guide participants through hands-on STEM and creative building activities, • Foster an inclusive, welcoming environment where all participants feel seen and supported, • Manage group dynamics confidently across a wide range of ages and backgrounds, • Ensure the safeguarding and wellbeing of all children in the room, • Interact warmly and professionally with community members, venue staff, and partners, • Manage set-up and pack-down of all workshop materials independently, • Complete the ThreadPoint post-session timesheet and invoicing form within 48 hours + You’ll Be Great For This If You... • Are confident facilitating and holding a room of mixed ages — from young children to adults, • Are warm, adaptable, and naturally connect with people from all walks of life, • Have experience in community work, youth work, education, or facilitation, • Are comfortable working independently and taking full ownership of a session, • Are organised and reliable, particularly with logistics and materials, • Hold or are willing to obtain an Enhanced DBS certificate, • Have the right to work in the UK + Desirable (But not Essential) • SEND awareness and experience supporting participants with additional needs, • Background in STEM, digital literacy, or the built environment, • Experience with digital gaming environments and a willingness to develop this further, • Knowledge of construction, architecture, or infrastructure, • Acting, performance, or storytelling experience, • Experience delivering in Hackney, Newham, Camden, or Tower Hamlets communities + What We Offer • Freelance fee of £20.00/hour (£60.00 per community session), • Paid onboarding and induction at £15.00, • Flexible, session-based work that fits around other commitments, • The chance to be part of something meaningful and growing, • A supportive, mission-driven team that values your expertise, • Assistance obtaining a DBS check if needed + Our Safeguarding Commitment ThreadPoint is committed to safeguarding and promoting the welfare of all children and community members we work with. We expect all facilitators, volunteers, and partners to share this commitment. All roles are subject to safer recruitment procedures including: • Enhanced DBS check (within the last 3 years or registered on the DBS Update Service), • Two professional references, ideally from recent roles involving children, young people, education,, • facilitation, or community settings, • Identity and right to work verification Facilitators are required to adhere to ThreadPoint’s safeguarding and child protection policy at all times and to immediately report any concerns to the designated safeguarding lead. + Equal Opportunities ThreadPoint is committed to building an inclusive and diverse team. We welcome applications from all suitably qualified candidates and will not discriminate on the grounds of gender, gender identity, race,

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  • Shift Leader | Notting Hill Gate
    Shift Leader | Notting Hill Gate
    4 days ago
    Full-time
    London

    About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams' best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood. Who We're Looking For • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision-making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high-volume environments, • Be an exemplary ambassador of our brand to new neighbourhoods What You'll Own • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution-focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Availability to work between 6:30 am and 9:00 pm, • Weekend and holiday availability preferred, • You must be authorised to work in the UK

    Easy apply
  • Shift Leader | London
    Shift Leader | London
    4 days ago
    Full-time
    London

    About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams' best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood. Who We're Looking For • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision-making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high-volume environments, • Be an exemplary ambassador of our brand to new neighbourhoods What You'll Own • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution-focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Availability to work between 6:30 am and 9:00 pm, • Weekend and holiday availability preferred, • You must be authorised to work in the UK

    Easy apply

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