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VP, Customer & Solutions About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: WeWork HQ, Waterloo, London - Hybrid (At least once per week) Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + UK iProov Benefits We are looking for an experienced customer leader to build and scale our Customer Success and Solutions Engineering organisations. This role is responsible for ensuring customers achieve outstanding outcomes from our platform while equipping our commercial teams with world-class technical expertise throughout the sales cycle. You will lead two critical functions; Customer Success and Solutions Engineering, creating a seamless journey from prospect through deployment, adoption, expansion and renewal. As a member of the Revenue Leadership Team, you will help shape our customer strategy, improve operational excellence and build scalable processes that support our continued growth. How you can make an impact Within 12 months you will have: • Built a high-performing Customer Success organisation with clear operating rhythms., • Improved customer adoption and health metrics., • Increased Gross and Net Revenue Retention., • Established a scalable Solutions Engineering function with consistent global standards., • Improved technical win rates and proof of concept success., • Created stronger alignment across Sales, Product, Customer Success and Engineering., • Developed future leaders within both organisations. What we would like to see from you Customer Success • Build and lead a high-performing Customer Success organisation., • Define the customer lifecycle from onboarding through renewal., • Drive customer adoption, value realisation and long-term success., • Develop customer health scoring and success planning., • Improve Gross Revenue Retention (GRR) and Net Revenue Retention (NRR)., • Build executive sponsorship programmes with strategic customers., • Develop customer advocacy, references and case studies. Solutions Engineering • Lead and develop the global Solutions Engineering function., • Establish consistent pre-sales processes, standards and best practices., • Coach and develop technical leaders and individual contributors., • Improve demo quality, proof of concept execution and technical win rates., • Ensure strong alignment between Sales, Product and Engineering. Leadership & Operations • Build a scalable operating model across Customer Success and Solutions Engineering., • Define KPIs, reporting and operational dashboards., • Partner closely with Product to ensure customer feedback influences roadmap decisions., • Collaborate with Sales leadership to improve handovers and customer experience., • Build career paths, coaching frameworks and succession plans across both teams. Experience • 10+ years in enterprise SaaS., • Experience leading Customer Success organisations., • Experience managing or partnering closely with Solutions Engineering teams., • Proven track record of improving customer retention and expansion., • Experience building teams, processes and operating models., • Comfortable engaging with executive stakeholders, including CIOs, CISOs and CTOs. Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to careers@iproov.com

Join LGPS Central at an important moment, where strong organisation, trusted support and clear coordination help the business move forward with confidence. \n \n This role is based in Wolverhampton and will provide high-level, confidential and proactive support to the relevant Chief Officer or Chief Officers. The role will help ensure priorities are well coordinated, decisions are supported, actions are followed through and colleagues, stakeholders and visitors experience a professional, organised and welcoming environment. \n \n The postholder will work closely with Chief Officers, Heads of Function, the Chief of Staff, Governance and colleagues across the business. This is a varied role that goes beyond diary management. It is about helping senior leaders stay focused, helping functional priorities move smoothly, improving information flow and making sure the practical day-to-day experience works well for everyone. \n \n This is a brilliant opportunity for someone who enjoys being close to the centre of the business, likes making things work better, and takes pride in creating calm, structure and momentum in a busy environment. \n \n What you’ll be doing: \n \n Chief Officer Support \n\n • Provide proactive, confidential and high-quality support to the relevant Chief Officer or Chief Officers.\n, • Act as a professional first point of contact, managing communications with discretion and judgement.\n, • Manage complex diaries, briefing materials, travel and accommodation, ensuring senior leaders are well prepared and supported.\n, • Use sound judgement and initiative to take ownership of tasks, resolve issues and escalate where needed.\n\n \n Business Manager Communications and Organisational Support \n\n • Work closely with the Chief of Staff to stay aligned with executive priorities, key messages and leadership direction.\n, • Help cascade strategic priorities into functional areas in a clear and practical way.\n, • Support communication flow between Chief Officers, Heads of Function and wider teams.\n, • Support organisational and cross-functional programmes where appropriate.\n\n \n Functional Coordination and Priorities \n\n • Support the wider function by helping coordinate priorities, track key actions and follow up commitments.\n, • Work with Heads of Function to improve visibility of deadlines, dependencies and key priorities.\n, • Help ensure information, decisions and actions are shared clearly and at the right time.\n, • Work in an agile way, adapting quickly to changing priorities and supporting fast-paced decision-making.\n\n \n Meetings, Governance and Information Management \n\n • Support meeting management by coordinating agendas, papers, logistics, actions and follow-up where required.\n, • Work closely with the Governance function to ensure there is a clear split of responsibilities for formal governance meetings.\n, • Support Chief Officers with meeting preparation, coordination of inputs and follow-up on actions assigned to them.\n, • Use AI and digital tools appropriately to support meeting preparation, information summarisation and action tracking.\n, • Maintain secure and intuitive digital filing and information management systems.\n\n \n Workplace Coordination \n\n • Support day-to-day workplace coordination, including shared spaces, office essentials and visitor areas.\n, • Liaise with suppliers, facilities contacts and internal teams to resolve practical workplace issues.\n, • Provide cover and support across the Business Manager group where required.\n, • Carry out other duties within the scope and spirit of the role, aligned to evolving business needs.\n\n \n About us \n LGPS Central (LGPSC) Ltd is the FCA regulated asset manager for fourteen local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £100bn+ of their assets. It is one of six Local Government Pension Scheme (LGPS) asset pools in the UK. \n LGPS Central’s Partner Funds are: \n\n • Cheshire Pension Fund\n, • Derbyshire Pension Fund\n, • Leicestershire Pension Fund\n, • Nottinghamshire Pension Fund\n, • Shropshire Pension Fund\n, • Staffordshire Pension Fund\n, • West Midlands Pension Fund\n, • Worcestershire Pension Fund\n, • Gloucestershire Pension Fund\n, • Hampshire Pension Fund\n, • Suffolk County Council\n, • Wiltshire Pension Fund\n, • Norfolk Pension Fund\n, • Oxfordshire Pension Fund\n\n \n The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class. \n \n LGPS Central offers a friendly and diverse, hybrid working environment with a range of employee benefits. The Company moved to new premises at i9, Wolverhampton Interchange in January 2022, close to local transport links. \n \n Our objective is to be a leading investment management company working with and for our Partner Funds. With a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our Partner Funds \n \n Requirements \n\n • Experience providing high-level executive or senior leadership support in a complex and fast-paced environment.\n, • Confidence working with senior leaders, boards and external stakeholders.\n, • Strong judgement, discretion and ability to handle confidential information appropriately.\n, • Excellent organisational and prioritisation skills, with the ability to manage competing demands.\n, • Ability to support senior leaders beyond diary management, including priority coordination, action tracking and information flow.\n, • Strong written and verbal communication skills.\n, • Ability to summarise information clearly and produce accurate meeting outputs.\n, • Strong digital capability, including Microsoft 365, Teams, Outlook, SharePoint and collaboration tools.\n, • Experience using AI and digital tools to improve productivity, including meeting capture, action tracking and information summarisation.\n, • Good understanding of when formal governance outputs should sit with the Governance function.\n, • High attention to detail, with the ability to focus on what matters most.\n, • Proactive, practical and able to take ownership without close supervision.\n, • Comfortable working under pressure and to tight deadlines.\n, • Flexible and adaptable, able to move between executive support, functional coordination and workplace coordination.\n, • Awareness of information governance, confidentiality and data protection best practice.\n\n \n Qualifications: \n\n • Educated to GCSE level or equivalent.\n, • Business Administration qualification or equivalent experience in an executive support role.\n\n \n What do we offer? \n We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy: \n\n • Competitive salary\n, • An enhanced and generous Pension Scheme\n, • 30 days' paid holiday plus bank holidays\n, • 2 days paid volunteering days\n, • An extra paid Company Day in addition to paid holidays\n, • Excellent Learning & Development Opportunities\n, • Welfare and Family-friendly policies\n, • Enhanced pay for new parents\n, • Access to our Employee Assistance Programme - 24-7 Health & Wellbeing Support\n, • Vitality Private Medical Insurance\n, • Hybrid Working\n, • Company Service Awards\n, • Cycle to Work Scheme\n, • Company Electric Vehicle Scheme\n, • Nominees of the Family Friendly Employer of the Year 2022 - Personnel Today Awards 2022\n, • Winner of the Cultural Awareness Initiative of the Year - FT Advisors Diversity in Finance Awards 2023\n, • Winner of Diversity and Inclusion Award LAPF In Investments Award 2023\n, • Winner of LAPF Investment Innovation\n, • Winner of Pool of the Year 2025\n

Join LGPS Central at a pivotal moment, where investment meets long-term impact. \n \n The Reward & Performance Partner will play a pivotal role in shaping and delivering LGPS Central’s reward and performance agenda. The role will lead high-impact work across base pay, variable pay, benefits, pensions, benchmarking, job architecture, reward governance, and the development of a clear, consistent performance approach that strengthens accountability, performance culture and organisational outcomes. \n \n The role will help shape a reward and performance framework that is fair, transparent, market-informed and designed to support a high-performing, inclusive culture. The postholder will bring strong technical expertise, sharp analytical thinking, and credible stakeholder influence, working in close partnership with the Chief Transformation Officer, Head of People and the wider team, to drive well-evidenced decisions, stronger performance outcomes and meaningful people impact. \n \n This is a unique opportunity to shape reward and performance practices that support the People Strategy, embed V2MOM performance objectives, reflect regulatory expectations, strengthen organisational resilience, and serve the long-term interests of LGPS Central and its Partner Funds. \n \n What you’ll be doing: \n Reward Strategy and Framework Development \n\n • Deliver LGPS Central’s total reward review in line with the People Strategy and agreed reward principles\n, • Lead activity across base pay, variable pay, benefits, pensions and total reward\n, • Help shape a fair, transparent and market-informed reward framework\n, • Ensure reward recommendations support performance, inclusion and a positive employee experience\n, • Support reward practices that recognise performance, contribution and impact\n\n Benchmarking, Pay Analysis and Job Architecture \n\n • Lead the annual benchmarking cycle, working with external advisers where needed\n, • Deliver pay benchmarking, comp-ratio analysis, market insight and reward modelling\n, • Support the design and development of job architecture and clear job levelling\n, • Turn analysis into clear, evidence-based recommendations\n\n Performance approach, objectives and culture \n\n • Own and evolve LGPS Central’s performance approach, ensuring it is simple, consistent, outcome-focused and aligned to the People Strategy.\n, • Lead the development and embedding of a stronger performance culture, with clear expectations, meaningful performance conversations and evidence-based outcomes.\n, • Support leaders to set, cascade and calibrate V2MOM performance objectives so individual and team objectives are aligned to corporate priorities, business outcomes and cultural expectations.\n, • Use performance insight, calibration outputs and colleague data to identify trends, strengthen accountability and improve the quality and consistency of performance outcomes.\n\n Variable pay and performance-linked reward \n\n • Lead the delivery and modelling of variable pay and incentive frameworks, drawing on external expertise where needed.\n, • Ensure performance metrics are integrated into incentive design, aligned to V2MOM objectives, the corporate scorecard, business priorities and risk expectations.\n, • Own the connection between performance outcomes and pay decisions, ensuring reward outcomes are fair, consistent, evidence-based and clearly governed.\n, • Ensure variable pay approaches support sustainable performance, strong governance, appropriate risk outcomes and a positive colleague experience.\n, • Promote credible performance-linked reward through clear principles, robust calibration and transparent decision-making.\n\n Governance, reporting, and stakeholder engagement \n\n • Prepare high-quality committee papers, analysis, and recommendations for PCRC, RemCo, NomCo and other governance forums.\n, • Engage the Senior Leadership Group, Executive Committee, the Chief People & Transformation Officer and other senior stakeholders.\n, • Manage relationships with external reward advisers and other third-party partners.\n, • Present reward data, options, and recommendations clearly, with appropriate context and risk insight.\n, • Build trusted relationships across the business to strengthen understanding, confidence and engagement in reward and performance practices.\n\n Data, systems, and process improvement \n\n • Own reward data, modelling and analysis, ensuring accuracy, confidentiality, and strong governance.\n, • Identify opportunities to improve reward processes, reporting, data quality, and system use.\n, • Develop efficient, reliable pay modelling tools and analytical approaches.\n, • Ensure reward activity is delivered in a controlled, well-documented and auditable way.\n\n Compliance, regulation, and risk management \n\n • Ensure reward structures and recommendations reflect FCA requirements and broader governance expectations.\n, • Support reward activity in line with LGPS Central’s risk culture, risk appetite, and internal policies.\n, • Identify and escalate reward-related risks, issues, and as appropriate.\n, • Build a strong understanding of the LGPS landscape, implicationsPartner Fund expectations and the wider impact of reward decisions\n\n \n About Us \n LGPS Central (LGPSC) Ltd is the FCA regulated asset manager for fourteen local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £100bn+ of their assets. It is one of six Local Government Pension Scheme (LGPS) asset pools in the UK. \n LGPS Central’s Partner Funds are: \n\n • Cheshire Pension Fund\n, • Derbyshire Pension Fund\n, • Leicestershire Pension Fund\n, • Nottinghamshire Pension Fund\n, • Shropshire Pension Fund\n, • Staffordshire Pension Fund\n, • West Midlands Pension Fund\n, • Worcestershire Pension Fund\n, • Gloucestershire Pension Fund\n, • Hampshire Pension Fund\n, • Suffolk County Council\n, • Wiltshire Pension Fund\n, • Norfolk Pension Fund\n, • Oxfordshire Pension Fund\n\n \n The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class. \n \n LGPS Central offers a friendly and diverse, hybrid working environment with a range of employee benefits. The Company moved to new premises at i9, Wolverhampton Interchange in January 2022, close to local transport links. \n \n Our objective is to be a leading investment management company working with and for our Partner Funds. With a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our Partner Funds \n \n Requirements \n\n • Significant reward experience in financial services, asset management, or a similarly regulated environment.\n, • Strong technical reward expertise, analytical depth and a good understanding of performance frameworks, objective setting and performance calibration.\n, • Proven ability to engage and influence senior stakeholders and committees with confidence and credibility.\n, • Excellent judgement, attention to detail and the ability to balance rigour with pragmatism.\n, • Strong communication and relationship-building skills, with the ability to influence senior leaders, boards, and external partners.\n, • Commercially aware, with the ability to align people and reward priorities to organisational goals and financial context.\n, • High degree of professional ethics, integrity, and gravitas.\n, • Strong analytical skills, including the ability to use performance, pay and workforce insight to support robust, evidence-based decisions.\n, • Highly effective partnering skills, with the ability to build trust, create momentum and work across the organisation.\n, • A growth mindset, with the ability to learn quickly, drive continuous improvement and bring fresh thinking across reward and performance.\n\n \n Qualifications: \n\n • Degree level or equivalent in a relevant discipline.\n, • Reward, HR, finance, pensions or related professional qualification would be advantageous.\n\n \n What do we offer? \n We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy: \n\n • Competitive salary\n, • An enhanced and generous Pension Scheme\n, • 30 days' paid holiday plus bank holidays\n, • 2 days paid volunteering days\n, • An extra paid Company Day in addition to paid holidays\n, • Excellent Learning & Development Opportunities\n, • Welfare and Family-friendly policies\n, • Enhanced pay for new parents\n, • Access to our Employee Assistance Programme - 24-7 Health & Wellbeing Support\n, • Vitality Private Medical Insurance\n, • Hybrid Working\n, • Company Service Awards\n, • Cycle to Work Scheme\n, • Company Electric Vehicle Scheme\n, • Nominees of the Family Friendly Employer of the Year 2022 - Personnel Today Awards 2022\n, • Winner of the Cultural Awareness Initiative of the Year - FT Advisors Diversity in Finance Awards 2023\n, • Winner of Diversity and Inclusion Award LAPF In Investments Award 2023\n, • Winner of LAPF Investment Innovation\n, • Winner of Pool of the Year 2025\n

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍 London/Cardiff/UK Remote | 💰c.£190,000-£210,000 + Incentive Awards tied to your performance + | ⭐ Our Legal team and you We're looking for a Group Legal Director of Employment, Incentives & Pensions at Monzo. This role will have day-to-day responsibility for managing all legal matters associated with Monzo's employment, incentives and pensions (‘EIP’) matters in the UK and Europe. Reporting to Monzo's General Counsel for Group Centre and often working directly with Monzo’s Chief Legal & Administrative Officer, you will operate as the most senior legal leader for people, reward and workforce strategy globally. You will be at the intersection of people strategy, regulation, governance and technology, with direct impact on Monzo’s long-term success and operating model. You will work at Executive level in the organisation in close partnership with our Group Chief People Officer, our People team, Monzo's VP of Reward and our Chair of the Remuneration Committee. You’ll lead on a wide range of EIP related legal matters within a bank regulatory compensation framework (including but not limited to CRD V and SMCR). You’ll have a solid grounding in all types of incentive structures including but not limited to share options. This role will be a part of the leadership team for the Legal & Board Governance Collective. 🔑 You’ll play a key role by… • Providing strategic legal advice and commercial solutions on EIP matters impacting the Monzo Group as a whole, as well as its subsidiary legal entities (in the UK and EU)., • Being a trusted adviser and partner to the Group Chief People Officer, the Executive leadership and People team, including in developing policies, procedures, guidance, and templates relevant for a range of EIP legal matters., • Working with Monzo’s VP of Reward, the Reward team and our Chair of the Remuneration Committee on compensation arrangements and remuneration policies and practices with a sound understanding of different reward and compensation structures including share options., • Managing a team of two senior employment lawyers and helping to mentor and support other lawyers across the wider team., • Providing EIP advisory legal support to the business as required across the entire employee life cycle—from hiring (including executive service contracts), people processes, and departures, and managing any contentious EIP legal matters., • Supporting international EIP projects and matters in the EU and other jurisdictions as the business continues to scale, coordinating with in-country General Counsels and their teams., • Working proactively and collaboratively with members of the wider Legal, People, Reward, Tax, Risk & Compliance, & Finance Collectives on a variety of EIP related matters, ensuring coordination across control functions and business teams., • Developing and implementing internal frameworks, processes, and procedures to increase the efficiency and scalability of EIP legal advice across the Monzo Group and its subsidiary entities, including empowering the people and business teams with appropriate guidance and tools., • Delivering training, sharing insights from your work, and helping educate others on EIP matters, providing forward-looking guidance on key legal and regulatory developments, risks, and opportunities., • Managing relationships with our external legal counsel and working with others in the Collective to ensure we are optimising our legal spend on EIP matters and obtaining best value., • Supporting the broader Legal & Board Governance Collective in continuing to build a world-class and scalable, high-performing legal team, including championing technology innovations to streamline workflows and increase scalability (and yes, you get to work with us in developing our Generative AI based solutions!) 🤩 We’d love to hear from you if… • You have significant post-qualification experience in the field of employment law, and preferably also incentives and defined contribution pensions related matters (c.15 Yrs PQE+ as a guide, but not a prerequisite), • You have outstanding technical skills and strong knowledge of employment law, and preferably also incentives and pensions matters having spent time in private practice and ideally time in house. If you have spent time at a bank and/or financial technology company managing EIP matters that is a plus., • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives, • You are happy handling the widest range of legal issues that may arise even where outside your core areas of expertise, and can sensibly assess when best to engage external counsel in a cost effective way, • You are comfortable operating at all levels of the organisation up to the Executive and Remuneration Committee, but can also roll your sleeves up and get things done, • You're passionate about the intersection of banking and technology and the transformation unfolding in consumer finance and the future world of work practices, and what we are doing here at Monzo excites you! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating an inclusive and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! In-house experience in financial services is preferred, but is not essential for the right candidate. 🌈 The application journey has 3 key steps • Recruiter call, • Initial call, • Full loop: Technical, Behavioural & Leadership interviews Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ 🙌 What’s in it for you 💰circa £190,000-£210,000 salary range + Incentive Awards tied to your performance + Benefits ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits _ #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Join LGPS Central at a pivotal moment, where investment meets long-term impact. The Reward & Performance Partner will play a pivotal role in shaping and delivering LGPS Central’s reward and performance agenda. The role will lead high-impact work across base pay, variable pay, benefits, pensions, benchmarking, job architecture, reward governance, and the development of a clear, consistent performance approach that strengthens accountability, performance culture and organisational outcomes. The role will help shape a reward and performance framework that is fair, transparent, market-informed and designed to support a high-performing, inclusive culture. The postholder will bring strong technical expertise, sharp analytical thinking, and credible stakeholder influence, working in close partnership with the Chief Transformation Officer, Head of People and the wider team, to drive well-evidenced decisions, stronger performance outcomes and meaningful people impact. This is a unique opportunity to shape reward and performance practices that support the People Strategy, embed V2MOM performance objectives, reflect regulatory expectations, strengthen organisational resilience, and serve the long-term interests of LGPS Central and its Partner Funds. What you’ll be doing:Reward Strategy and Framework DevelopmentDeliver LGPS Central’s total reward review in line with the People Strategy and agreed reward principlesLead activity across base pay, variable pay, benefits, pensions and total rewardHelp shape a fair, transparent and market-informed reward frameworkEnsure reward recommendations support performance, inclusion and a positive employee experienceSupport reward practices that recognise performance, contribution and impactBenchmarking, Pay Analysis and Job ArchitectureLead the annual benchmarking cycle, working with external advisers where neededDeliver pay benchmarking, comp-ratio analysis, market insight and reward modellingSupport the design and development of job architecture and clear job levellingTurn analysis into clear, evidence-based recommendationsPerformance approach, objectives and cultureOwn and evolve LGPS Central’s performance approach, ensuring it is simple, consistent, outcome-focused and aligned to the People Strategy.Lead the development and embedding of a stronger performance culture, with clear expectations, meaningful performance conversations and evidence-based outcomes.Support leaders to set, cascade and calibrate V2MOM performance objectives so individual and team objectives are aligned to corporate priorities, business outcomes and cultural expectations.Use performance insight, calibration outputs and colleague data to identify trends, strengthen accountability and improve the quality and consistency of performance outcomes.Variable pay and performance-linked rewardLead the delivery and modelling of variable pay and incentive frameworks, drawing on external expertise where needed.Ensure performance metrics are integrated into incentive design, aligned to V2MOM objectives, the corporate scorecard, business priorities and risk expectations.Own the connection between performance outcomes and pay decisions, ensuring reward outcomes are fair, consistent, evidence-based and clearly governed.Ensure variable pay approaches support sustainable performance, strong governance, appropriate risk outcomes and a positive colleague experience.Promote credible performance-linked reward through clear principles, robust calibration and transparent decision-making.Governance, reporting, and stakeholder engagementPrepare high-quality committee papers, analysis, and recommendations for PCRC, RemCo, NomCo and other governance forums.Engage the Senior Leadership Group, Executive Committee, the Chief People & Transformation Officer and other senior stakeholders.Manage relationships with external reward advisers and other third-party partners.Present reward data, options, and recommendations clearly, with appropriate context and risk insight.Build trusted relationships across the business to strengthen understanding, confidence and engagement in reward and performance practices.Data, systems, and process improvementOwn reward data, modelling and analysis, ensuring accuracy, confidentiality, and strong governance.Identify opportunities to improve reward processes, reporting, data quality, and system use.Develop efficient, reliable pay modelling tools and analytical approaches.Ensure reward activity is delivered in a controlled, well-documented and auditable way. Compliance, regulation, and risk managementEnsure reward structures and recommendations reflect FCA requirements and broader governance expectations.Support reward activity in line with LGPS Central’s risk culture, risk appetite, and internal policies.Identify and escalate reward-related risks, issues, and as appropriate.Build a strong understanding of the LGPS landscape, implicationsPartner Fund expectations and the wider impact of reward decisions About UsLGPS Central (LGPSC) Ltd is the FCA regulated asset manager for fourteen local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £100bn+ of their assets. It is one of six Local Government Pension Scheme (LGPS) asset pools in the UK.LGPS Central’s Partner Funds are:Cheshire Pension FundDerbyshire Pension FundLeicestershire Pension FundNottinghamshire Pension FundShropshire Pension FundStaffordshire Pension FundWest Midlands Pension FundWorcestershire Pension FundGloucestershire Pension FundHampshire Pension FundSuffolk County CouncilWiltshire Pension FundNorfolk Pension FundOxfordshire Pension Fund The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class. LGPS Central offers a friendly and diverse, hybrid working environment with a range of employee benefits. The Company moved to new premises at i9, Wolverhampton Interchange in January 2022, close to local transport links. Our objective is to be a leading investment management company working with and for our Partner Funds. With a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our Partner Funds RequirementsSignificant reward experience in financial services, asset management, or a similarly regulated environment.Strong technical reward expertise, analytical depth and a good understanding of performance frameworks, objective setting and performance calibration.Proven ability to engage and influence senior stakeholders and committees with confidence and credibility.Excellent judgement, attention to detail and the ability to balance rigour with pragmatism.Strong communication and relationship-building skills, with the ability to influence senior leaders, boards, and external partners.Commercially aware, with the ability to align people and reward priorities to organisational goals and financial context.High degree of professional ethics, integrity, and gravitas.Strong analytical skills, including the ability to use performance, pay and workforce insight to support robust, evidence-based decisions.Highly effective partnering skills, with the ability to build trust, create momentum and work across the organisation.A growth mindset, with the ability to learn quickly, drive continuous improvement and bring fresh thinking across reward and performance. Qualifications:Degree level or equivalent in a relevant discipline.Reward, HR, finance, pensions or related professional qualification would be advantageous. What do we offer?We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy:Competitive salaryAn enhanced and generous Pension Scheme30 days paid holiday plus bank holidays2 days paid volunteering daysAn extra paid Company Day in addition to paid holidaysExcellent Learning & Development OpportunitiesWelfare and Family-friendly policiesEnhanced pay for new parentsAccess to our Employee Assistance Programme - 24-7 Health & Wellbeing SupportVitality Private Medical InsuranceHybrid WorkingCompany Service AwardsCycle to Work SchemeCompany Electric Vehicle SchemeNominees of the Family Friendly Employer of the Year 2022 - Personnel Today Awards 2022Winner of the Cultural Awareness Initiative of the Year - FT Advisors Diversity in Finance Awards 2023Winner of Diversity and Inclusion Award LAPF In Investments Award 2023Winner of LAPF Investment InnovationWinner of Pool of the Year 2025