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Permanent / Complaints Handler Financial Services / Liverpool City Centre / Full Time / Hybrid Your new company My client is an award-winning financial services organisation based in the heart of Liverpool's business quarter. They are seeking a professional complaints hander to join their team on a permanent basis. Working from contemporary offices, with excellent transport links, you will be joining a friendly and supportive team who offer progression. Your new role The position is offered full time Monday to Friday. A hybrid model is also in place with Monday and Friday being your home days. Hours of work are 09.00am until 17.30pm. The main purpose of this position is to be responsible for the logging and investigation of all new complaints, ensuring compliance with policy and regulatory requirements. Some of your duties will include but not limited to Work closely with the Complaints, Quality Assurance Officers and Team Manager to ensure a seamless complaints process is in place. Provide information as and when required to contribute towards comprehensive reports to support investigations and suggested final responses Liaise with dealers/ broker partners, customers, field staff, third-party finance partners in order to investigate complaint points raised.Providing a first-class service to both internal and external customers at all times Dealing with all administration Updating systems with detailed and correct information What you'll need to succeed Proven history in a complaint handing position, ideally within financial services Excellent communication skills both written and verbal Well presented with a passion for going that extra mile. Strong attention to detail Articulate with an inquisitive mindset What you'll get in return Competitive salary at between £27,000 and £29,000 per annum Great city centre location Contemporary offices Friendly and supporting team Progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4772300

Extra Care Scheme Manager Locations: Linksview - 102 Vale Rd, Liverpool L25 7FB Millachip Court - White Rock Street, Liverpool, Merseyside, L6 5LA Meadow Court - Out Ln, Liverpool L25 8TT Latham Court - Bridgemere Cl, Laurel Rd, Fairfield, Liverpool L7 0LS Full-time permanent £36,621 What we offer We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as a Extra Care Scheme Manager at Comfort Call every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients lives and your career. What you’ll do The role of the Extra Care Scheme Manager is to manage the day to day activity and to grow a successful care team who individually deliver personal care services to our service users. In the running of the branch, you will be accountable for ensuring the correct number of suitably qualified care workers are available to meet the service demands, that the care work is of the required standard and that all processes are followed and correctly controlled and documented. You will also be responsible for compliance for quality internally and for regulators and contract holders. What you’ll get We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You’ll have the support to develop your career, either within your branch or the wider City & County Healthcare Group. We’ll also empower you to feel proud of the impactful and meaningful work that you do. We’ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more. We will also offer you: • 25 Days Holiday, • Occupational Maternity Pay & Adoption Pay, • Occupational Paternity Pay*, • Death in Service Payment* What you need You will need to be an efficient, organised and experienced manager who is passionate about providing the best in community care with solid understanding of the statutory and regulatory framework relating to the group’s range of services. You will also need good budget, business management and commercial skills to succeed in this role. Who We Are: At CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. We nurture our people, elevate their roles, and transform lives together. Our Values: • COMMUNITY: Stronger together, building a thriving culture., • COURAGE: Boldly shaping a better future. Apply today and help transform lives in your community. Advance Healthcare is an Equal Opportunities Employer and part of the City and County Healthcare Group.

New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children, and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside. Deputy Manager - Female Homeless Hostel Have you had experience working as a Senior Housing Support Worker? Do you hold the necessary skills to coach and inspire people to move forward positively with their lives? If you do, then we have a fantastic opportunity for a Deputy Manager to work within a 24/7 supported accommodation hostel in Liverpool. You will be supporting vulnerable adults via a program of empowerment and confidence-building, helping them to personally grow and develop within safe and comfortable lodgings whilst working towards greater independence and a more permanent housing solution. What we have to offer: • Competitive Salary - £29500 - (37.5 Hours), • A contributory pension scheme, • 22 Days Annual Leave - Rising 1 day per year to a maximum of 30 days, • An online bespoke Mandatory training package including a wide range of additional resources to support your development, • A range of learning and development opportunities up to and including Level 5 To support the Service Manager in leading the delivery of a safe, trauma-informed, gender-responsive supported housing service for women within Liverpool City Council’s Single Homeless Pathway. • Delivery of high-quality housing-related support, • Robust safeguarding practice, • Strong performance against contractual KPIs, • Effective risk management, • Timely and planned move-on progression The role requires leadership oversight, operational management and quality assurance to ensure Geneva Road delivers consistently safe and outcome-focused support. Service Leadership & Operational Oversight • To deputise for the Service Manager in their absence., • To provide leadership, guidance and direction to Support Practitioners., • To embed trauma-informed, psychologically informed and gender-specific approaches., • To promote a safe, inclusive and empowering environment for women accessing the service., • To support rota management ensuring safe staffing levels at all times. The Deputy Manager is accountable for ensuring Geneva Road operates fully in line with Liverpool City Council’s Single Homeless Pathway specification. • Driving progression through pathway stages., • Monitoring and managing length of stay., • Reducing drift and unplanned exits., • Ensuring move-on planning begins at induction., • Monitoring planned vs unplanned move-on outcomes., • Reviewing evictions and abandonments for learning themes. Performance concerns must be escalated to the Service Manager and Head of Homeless Services where KPIs are at risk. KPI & Performance Accountability • Monitor service performance via Mainstay and internal reporting systems., • Track key indicators including:, • Length of stay, • Move-on rates, • Evictions, • Abandonments, • Engagement levels, • Risk review timeliness, • Support service improvement plans where performance falls below threshold., • To act as Safeguarding Lead in the absence of the Service Manager., • To ensure all safeguarding concerns are recorded on DAVE and escalated appropriately., • To ensure Serious Incidents are:, • Completed using the Serious Incident Template (SIT), • Submitted as an SIR to Liverpool City Council, • Every resident has:, • A comprehensive Risk Assessment, • A Person-Centred Support Plan, • A Client Safety Plan (where required) The Deputy Manager will ensure staff support women to: • Sustain accommodation, • Increase independence and life skills, • Improve personal safety, • Engage with specialist services (IDVA, mental health, substance misuse, ASC), • Address barriers to housing progression, • Build resilience and community integration The service must maintain a strengths-based and empowering approach at all times. Quality Assurance & Continuous Improvement • To conduct structured case file audits., • To review Serious Incident themes and trends., • To lead reflective practice within team meetings., • To support service development and continuous improvement.

Cloud Migration Engineer – Liverpool – 6 months - Hybrid My customer, a global legal organisation, is seeking an experienced Cloud Migration Engineer to support a high-profile divestment programme, delivering a full tenant-to-tenant migration within a complex enterprise environment. Required Skills & Experience of the Cloud Migration Engineer: • Must have proven experience delivering tenant-to-tenant migrations in enterprise environments., • Must have strong hands-on expertise with:Experience supporting divestments, mergers, or separation programmes is desirable., • Microsoft Azure, • Azure PaaS services, • Microsoft 365 / O365, • Microsoft Graph API, • EUC technologies (Intune, Endpoint Manager, device management), • Must have strong knowledge of tenant-to-tenant migration tooling such as Quest or MigrationWiz., • Strong understanding of identity, security, and governance in Azure / M365, • Lead and deliver end-to-end tenant-to-tenant migration (Azure & M365), • Design and implement migration strategies for Azure platforms and PaaS services., • Execute and support Microsoft 365 (O365) migrations, including identity, collaboration, and messaging workloads., • Leverage Microsoft Graph API or PowerShell for automation and migration activities., • Support End User Computing (EUC) migration activities, including device, policy, and user profile transitions., • Ensure security, compliance, and operational continuity throughout the divestment process. Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Creative Support, a not-for-profit provider of social care services, is pleased to be working in partnership with Liverpool City Council to provide a new night time crisis prevention service for individuals with a mental illness in Liverpool City Centre. The service will provide a safe and secure environment for individuals at risk of reaching crisis point within their mental health. It will operate from 6pm-1am, 7 days a week, 365 days a year, and the sole purpose of the service is to reduce individuals being hospitalised, and dependency on A&E departments and police resources. This will be a social model of support with staff team expected to utilise appropriate de-escalation and support techniques whilst promoting clients abilities to manage their own coping strategies. As the Crisis and Recovery Practitioner you will support the Crisis and Recovery Manager to lead and coordinate the support service. You will be responsible for the supervision and management of Crisis and Recovery Workers within the service. You will be responsible for ensuring the effective and consistent delivery of the service. You will work with our commissioners, senior colleagues and other key stakeholders to ensure the service provides value for money and achieves key outcomes as part of the commissioning standards and key performance indicators. You will be an effective operational manager, with a track record in robust staff performance management, financial management and contract management. You will ensure that the service provided is responsive to the needs and preferences of service users and you will work the senior staff team to develop partnerships with the other service providers, external agencies, services and community groups that will be beneficial to the emotional, physical and financial wellbeing of the people we support. As a manager you must have a professional approach with the ability to supervise, coach and guide the staff team to deliver a consistently personalised service. You will need excellent written and verbal communication skills and you will be fully IT literate. A relevant social care qualification is desirable and experience within a community-based support service is essential. You will have the ability to maintain excellent records and meet monitoring requirements as set out by Creative Support and commissioners. Vacancy Reference Number: 85444 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme.

In this role you will be responsible for the delivery of productionised reporting to meet the needs of the Strategic Finance function and the wider business. You will deliver a high-quality reporting output to enable data driven decision making at all levels of the business. In this role you will be working with best-in-class technology and have the opportunity to have a real impact, leading on projects for Senior stakeholders. Client Details We provide individual investment and wealth management services for private clients, charities, trustees and professional partners. We have been trusted for generations to manage and preserve our clients' wealth. Our tradition of investing and acting responsibly has been with us from the beginning and continues to lead us forward. Our ambition is to be recognised as the UK's most responsible wealth manager. This is an excellent opportunity to come and join our analytics team in Liverpool. We offer hybrid working patterns circa 2 days a week in the office which is City Centre based. Description The Successful Reporting Senior Analyst will be responsible for but not limited to: • Developing scalable reporting solutions using Power BI (experience with Alteryx and Snowflake is desirable, but not essential)., • Analyse and interpret data to provide meaningful insights for business improvement., • Develop and maintain reporting dashboards to support strategic decision-making., • Collaborate with stakeholders to understand reporting requirements and deliver tailored solutions., • Ensure data accuracy and integrity within reporting systems., • Identify trends and patterns in data to support business forecasting. The successful Reporting Senior Analyst will be able to demonstrate: • Proficiency in Data visualisation - Power BI., • Strong analytical and problem-solving skills., • Knowledge of database management and querying languages., • Ability to work collaboratively with cross-functional teams. This is a great opportunity to join a growing team with offices in Liverpool city centre, we are easily commutable from the surrounding areas by public transport of by applicants wanting to drive. • Competitive salary between £40,000 and £45,000., • Discretionary bonus., • Hybrid working model with 2 days in the Liverpool office., • Opportunity to work in a supportive and professional environment.

Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome? About Us As a Store Manager at our Liverpool, England store you’ll contribute to leading that team. You’ll help to make the store a friendly place where customers can get expert advice and right products! We’re home to three incredible brands: Cotswold Outdoor (camping, hiking), Runners Need (running), and Snow+Rock (winter sports), and we stock some of the best outdoor names out there, from Patagonia, The North Face, and Rab to Garmin, Brooks, and Hoka, and much more. But we’re about more than just great gear. Alongside supporting adventurers, we’re also a destination for anyone who values style with substance. Many of our world-leading brands have become fashion icons in their own right, blending technical performance with contemporary design. Whether it’s premium outerwear for the city or high-performance kit for the mountains, our mission is to deliver exceptional products and service while promoting sustainability and a deeper connection to the outdoors. How will you make an impact? Our Store Managers drive the customer journey in our stores and deliver a memorable retail experience by: • Leading, motivating, and mentoring the store team to adopt a customer first approach, • Performing core retail operational procedures relating to inventory and stock, audits, and banking, • Presenting the store to a high standard in line with the brand visual merchandising guidelines, including implementing seasonal promotions and campaigns, • Communicating with our People and Product Development team to provide your team with opportunities for development and progression, • Demonstrating your understanding of KPI’s and performance metrics to analyse and improve your store’s performance, • Recruiting, training, and onboarding new colleagues with support from our People Resourcing team You’ll fit right in if… • You have experience running a store including budgeting and planning, operational activities, and visual merchandising, • You lead with a customer first approach and are happy to advise and help customers find the perfect product for their adventure, • You know how to build and develop a great team who share your passion for customer service and the outdoors, • You strive to continuously develop and improve yourself, the store, and your team What you’ll get from us We know that to lead well, you need to feel supported. As a Store Manager you’ll be trusted to make an impact and we’ll make sure you’re rewarded for it. Here’s what’s on offer: ✔ Competitive salary plus a yearly bonus of up to £4,250 ✔ 40-60% discount on top outdoor brands across our stores ✔ 33 days holiday with the option to buy more ✔ Ongoing training and development, including leadership support and expert sessions from leading brands ✔ Free, confidential wellbeing support whenever you need it ✔ Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform... ... But there's more, for a full list of what we offer check out our website – ___ Ready to take the next step in your retail career? Apply today and start your journey with us.

Visitor Experience Manager - Liverpool. We’re looking for an audience led, creatively minded Visitor Experience Manager to shape how people connect with our places across the Liverpool City Group. Reporting to the General Manager, you’ll join a collaborative team based at Speke Hall while also s

Below are the details of this fantastic opportunity: - Legal Cashier - Liverpool City Centre - £25,000 - Hybrid Working In this role, you will report to a friendly and experienced Accounts Receivable Manager and work alongside a team of Legal Cashiers. Exciting opportunity for those looking

We are seeking a highly organised and efficient Supply Manager to oversee the procurement and management of an expert witness panel. A minimum of 5 years previous experience in a high-volume Supply Manager role, preferably within the expert reporting industry.

A local authority recruitment agency is seeking a Project Manager (City Development) for an initial 6-month contract in Liverpool, with potential for extension. This position offers a chance to impact city development directly.

Founded in 2001, Resident Advisor (RA) is one of the world's longest-running music media brands and a cornerstone of the dance, electronic and DJ ecosystem. The City Manager is an integral part of RA’s Global Content Network (GCN), and RA’s local connection to Liverpool. There is a clear baselin

A local government council in Liverpool is seeking an experienced Event Manager to take charge of culture and sports events.

Property Manager Luxury City Centre Hotel As a specialist recruitment consultant within the hospitality sector, I am delighted to be partnering with a prestigious deluxe city-centre hotel to recruit an experienced Property Manager. This is a key leadership role within a high-profile luxury environment, offering the opportunity to take full ownership of a landmark property. Property Manager Package * A basic salary of £48'000/£50'000 * A performance of 20% if achieved * Discounted food, drink and accommodation * Wider company benefits. The Property Manager Role Reporting to senior hotel leadership, the Property Manager will be responsible for the strategic and operational management of the hotel's physical assets, ensuring the property consistently meets the highest standards expected of a luxury brand. Key responsibilities include: * Overseeing all aspects of building maintenance, facilities management, and capital projects * Developing and managing preventive maintenance programs and long-term asset plans * Managing external contractors and service providers, ensuring compliance with health, safety, and regulatory standards * Preparing and controlling maintenance budgets and capital expenditure * Collaborating closely with hotel operations to minimise disruption and enhance the guest experience * Ensuring the property reflects brand standards at all times, from guest areas to back-of-house The Ideal Candidate * Proven experience in property or facilities management within a luxury hotel or premium hospitality environment * Strong technical knowledge across building systems (MEP, fire/life safety, HVAC, etc.) * Commercially astute with experience managing budgets and capital projects * Confident leader with excellent stakeholder and contractor management skills * Highly organised, detail-oriented, and proactive in problem-solving TPBN1_UKCT

Café and Bar Supervisor - Iconic Historic Venue (12 month FTC) - Part-time Location: Liverpool City Centre Salary: £28,478 pro rata (£15,184) Hours: Part-time (20 Hours per Week) Step into a role where hospitality meets atmosphere, events meet energy, and no two days are the same. Were looking for a confident, hands-on Café and Bar Supervisor to help drive the day-to-day success of our café, kiosk and bar services within one of Liverpools most distinctive venues. This is a practical leadership role at the heart of our operation, perfect for someone who thrives on delivering exceptional service while motivating a team to perform at their best. Working closely with the Café and Bar Manager, youll lead from the front during busy services, vibrant events and private hires. Youll occasionally step up as Duty Manager, taking responsibility for ensuring the venue runs smoothly, safely and professionally. The role operates across a 7-day schedule, with shifts predominantly Sunday to Thursday and including evenings and weekends in line with venue activity. Key Responsibilities Operations You will: Oversee daily set-up and close-down of café and bar operations, ensuring everything is ready to impress. Supervise Food & Beverage Assistants during service, maintaining energy, efficiency and high standards. Support delivery of in-house catering for selected events. Ensure counters, displays and service areas are consistently well presented. Support food and beverage delivery during events and private hires. Monitor stock levels, complete stock counts and actively reduce waste. Resolve operational issues quickly and confidently in collaboration with colleagues. Team Supervision You will: Provide clear day-to-day direction and encouragement to café and bar teams. Assist with rota coordination and leave requests. Support induction of new team members and ensure training and documentation are completed. Foster a positive, professional team culture focused on quality and customer experience. Contribute to performance management conversations alongside the Café and Bar Manager. Health, Safety & Compliance You will: Ensure full compliance with food safety standards, licensing laws and venue procedures. Maintain training in First Aid, Fire Marshal, Manual Handling, Level 3 Food Hygiene and Allergen Awareness. Obtain a Personal Licence if not already held (training provided if required). Support the review and implementation of risk assessments and safe systems of work. Financial & Administrative Support You will: Complete cashing-up procedures accurately and efficiently. Review weekly timesheets to ensure payroll accuracy. Work towards achieving sales and cost targets set by the Café and Bar Manager. Contribute ideas and initiatives to enhance food and beverage income. Duty Management Responsibilities When acting as Duty Manager, you will: Oversee opening and closing procedures to ensure the venue is safe, clean, welcoming and operationally ready. Act as lead contact during emergencies, including fire evacuations, liaising with colleagues and emergency services. Manage building issues during the day and coordinate external contractors when needed. Ensure health and safety procedures are followed and incidents are recorded accurately. Take the lead in resolving visitor or client concerns professionally and calmly. Act as a point of contact for front of house teams. Ensure food safety and cash handling procedures are upheld at all times. This is not an exhaustive list, and flexibility will be required in line with the needs of the organisation. Person Specification Essential Experience in hospitality, particularly within a café or bar environment. Experience supervising a team and motivating others to deliver high standards. Good understanding of food safety and compliance requirements. Experience with stock control and supplier coordination. Strong customer service skills and a proactive approach. Excellent communication and organisational abilities. Ability to remain calm and solution-focused in a fast-paced environment. Flexibility to work evenings and weekends. Commitment to Equity, Diversity, Inclusion and Belonging. Alignment with the values and vision of the venue. Desirable Experience in event catering. Food safety qualification. Personal Licence Holder (training can be provided). This is more than a supervisory role. Its an opportunity to be part of a dynamic hospitality offer within an extraordinary setting, supporting memorable events and creating standout food and drink experiences. If youre enthusiastic, reliable and ready to take the next step in your hospitality career, wed love to hear from you. Hesketh James Recruitment are acting as managing agent on behalf of the client. We are committed to diversity and inclusion and welcome applications from all backgrounds. Due to high application volumes, only shortlisted candidates will be contacted within 72 hours. TPBN1_UKCT

Café and Bar Manager - Iconic Historic Venue (12 month Fixed Term Contract) - Part-time Location: Liverpool City Centre Salary: £33,120 pro rata (£26,496) Hours: Part-time (30 Hours per Week) Are you ready to lead an exciting new chapter in hospitality at one of Liverpools most distinctive venues? We are seeking an experienced, dynamic and customer-focused Café & Bar Manager to take charge of our newly refurbished café and bar following significant investment in our food and beverage facilities. This is a rare opportunity to shape, grow and elevate a refreshed offer within a unique heritage setting. You will combine strong hospitality expertise with commercial drive, confident leadership and a passion for delivering exceptional food and drink experiences. From vibrant daytime café service to stylish evening bars for weddings, performances and community celebrations, youll play a central role in enhancing the venues reputation and income. This role operates across a 7-day schedule, with shifts predominantly Sunday to Thursday and including evenings and weekends in line with venue operations. Operational You will: Lead the development and delivery of an inspiring, visitor-focused café offer that maximises income while remaining accessible to diverse audiences. Oversee and deliver bar services for music performances, dance events, weddings and community celebrations. Provide in-house catering for selected events. Identify and develop new food and beverage opportunities across the venue. Take ownership of food safety compliance, ensuring best practice and continuous team training. Contribute to fundraising initiatives through creative hospitality events such as afternoon teas and special dining experiences. Finance You will: Manage budgets, stock control, ordering and supplier relationships with strong commercial oversight. Work with the Head of Commercial Income to develop ambitious but achievable revenue targets. Monitor sales performance, labour costs and margins to meet and exceed income goals. Drive income growth through menu innovation, promotions and event packages. Provide financial insight to support annual budget planning. Leadership & Management You will: Line manage the Café and Bar Supervisor and Food & Beverage Assistants. Recruit, train, schedule and inspire a high-performing hospitality team. Lead by example to foster a positive, motivated and professional culture. Conduct performance reviews and support continuous development. Produce and manage rotas that balance operational need with budget control. Social Impact You will: Tailor the food and beverage offer to different audiences and communities, working collaboratively with colleagues. Support the development of work-based learning and development opportunities for local young people and marginalised adults. Health & Safety You will: Ensure full compliance with food safety legislation, driving high standards and continuous improvement. Lead on licensing compliance across café and bar operations. Ensure appropriate First Aid provision during events. Act as Lead Fire Marshal during commercial event delivery when required. Duty Management Responsibilities When acting as Duty Manager, you will: Oversee opening and closing procedures to ensure the venue is safe, welcoming and operationally ready. Act as lead contact during emergencies, coordinating evacuations and liaising with emergency services. Manage building issues and coordinate contractors where necessary. Monitor health and safety compliance, recording and reporting incidents appropriately. Resolve visitor or client concerns confidently and professionally. Act as a key point of contact for front of house teams. Ensure food safety and cash handling procedures are consistently followed. This is not an exhaustive list, and you will be expected to contribute flexibly in line with the wider objectives of the organisation. Person Specification Experience Demonstrable success in café, bar, catering or hospitality management. Experience managing food safety and legislative compliance. Day-to-day management of a food and beverage retail offer. Planning and delivering event catering. Leading front of house and operational teams. Overseeing licensing requirements. Knowledge & Skills Strong knowledge of stock control, budgeting and financial reporting. Proven leadership and team management skills. Excellent customer service and communication skills. Confident conflict resolution and problem-solving abilities. Personal Licence Holder (or willingness to obtain). Strong teamwork and rota management skills. Ability to use initiative while adhering to venue procedures. Level 3 Food Safety knowledge and understanding of licensing legislation. Barista training and cocktail knowledge. Flexible approach to evenings, weekends and public holidays. Commitment to Equity, Diversity, Inclusion and Belonging. Alignment with the values and vision of the venue. This is more than a management role. Its an opportunity to shape a revitalised hospitality offer, build a passionate team and create memorable food and drink experiences in an extraordinary setting. If you are commercially driven, creatively minded and thrive in a fast-paced events environment, we would love to hear from you. Hesketh James Recruitment are acting as managing agent on behalf of the client. We are committed to diversity and inclusion and welcome applications from all backgrounds. Due to high application volumes, only shortlisted candidates will be contacted within 72 hours. TPBN1_UKCT

Company description: Vitaflo (International) Limited For more than 25 years, Vitaflo has developed innovative specialised clinical nutritional products for inherited metabolic disorders, pediatric?kidney disease, and specialised diets such as the ketogenic diet. Vitaflo products offer patients choice, flexibility, and convenience. We combine the latest medical research, together with insights on changing modern lifestyles to best support patients in the compliance of restrictive therapeutic diets. Vitaflo continues its mission of Enhancing Lives Together with research and development at the heart of what we do. Job description: We are part of Nestlé Health Science and continue to expand our global footprint with a worldwide presence in Clinical Nutrition. Behind our pioneering company are people who drive breakthroughs in research and development, creating innovative impact. Our employees are at the heart of what we stand for with 96% saying they are proud to work for us and 94% recommending Vitaflo as a good place to work. Our Headquarters, based in Liverpool, is the hub of innovative and creative activity. We strive to be at the cutting edge of our industry sector with patients needs being at the forefront of our mind. We work collaboratively, share our knowledge and expertise and above all love what we do and why we do it. Global Brand Manager Disorders of Protein Metabolism Vitaflo (International) Ltd is currently looking to recruit a Global Brand Manager to work at its head office just outside of Liverpool city centre on a full-time permanent basis. Reporting directly into the Global Category Manager, and as part of the GMP Category team, the Global Brand Manager will play a key role in the development, delivery and implementation of global marketing plans and innovation pipeline. This fast paced role is suited to a commercially astute individual who thrives on driving performance and delivering results. What will you do? As a Global Brand Manager, your main responsibilities will be: As part of an extensive cross functional, international team develop long term plans to sustain the future global growth of the category. Responsibility for the production of robust annual global brand plans which deliver sales and profitability targets within agreed allocated budget. In partnership with the wider category team, drive implementation of tactical on and off line initiatives of the plan in conjunction with relevant stakeholders and ensure the effective monitoring against KPIs. Management of brand associated PFME; forecasting of expenditure, PO management and accurate reporting. Product portfolio management & rationalisation; including analysis of current/future products. Brand lead on innovation/renovation projects, responsibility for launch approval process including production of robust business cases, international pricing assessment & approval and launch training. Branding: brand essence and championing implementation of tools and assets globally. Who are we looking for? Essential Criteria: Educated to degree level (or equivalent) in Business, Marketing or Nutrition/Dietetics Experience of working within healthcare marketing, preferably clinical nutrition. Excellent communication skills with the ability to build relationships at all levels both internally and externally Ability to collaborate with healthcare professionals and patient support organisations Be creative and adaptable with excellent attention to detail Strong leadership and organisational skills with the ability to multitask and work effectively under pressure and to tight deadlines Working knowledge of Microsoft applications including Excel and PowerPoint Desirable criteria: Chartered Institute of Marketing (CIM) qualified or similar would be advantageous Have an awareness of the digital environment and social media. Previous experience of Product/ Brand Management or similar role at global level or within Inborn Errors of Metabolism What we offer? Competitive salary 25 days annual leave (pro rata for part time) plus bank holidays and Christmas shut down Discretionary bonus scheme (subject to qualifying period) Gym membership/allowance (subject to qualifying period) Employer pension contribution (3% rising to 5% subject to qualifying period then matched to a maximum of 10%). Employee minimum contributions apply Private healthcare (subject to qualifying period) Volunteering opportunities Cycle to work scheme (subject to qualifying period) At Vitaflo (International) Ltd, our values are rooted in respect - for our employees, our customers and our patients. That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all, and we may collect relevant anonymized data for monitoring purposes during our candidate registration process. TPBN1_UKTJ

Assistant Bar & Restaurant Manager Big bar plans. Big personality. Big opportunity. Right in the heart of Liverpools hustle and bustle, Wildwood is a 120 cover, two floor restaurant with a stunning open kitchen and a loyal, lively crowd. We serve lunch, dinner, and banging weekend brunches and in 2026, were taking things up a gear with a brand new bar refurbishment. This role is all about owning that bar and helping us launch it properly. Heres why youll love working with us Earn up to £32,500 per year (based on a 40-hour, hourly paid contract including tips (and they really add up!) Because youre paid hourly, every extra hour you work is paid Enjoy a healthy work-life balance no super early starts, no late nights, and closed on Christmas Day Work alongside a supportive, experienced, and hands-on General Manager The vibe This isnt a clipboard in the corner kind of job. Youll be on the floor, in the action, leading shifts, setting the energy, and making sure guests feel the buzz the moment they walk in. Were looking for someone who loves bars, understands restaurants, and gets a kick out of building something special from the ground up. Who we are Wildwood (part of the Bow Street Group) has been doing Italian inspired food, great cocktails, and characterful venues since 2006. Every site has its own look and feel, but one thing stays the same: Casual excellence. Full table service, delivered with flair, confidence, and personality. No scripts. No robotic service. Just great hospitality. With 30 restaurants and big expansion plans for 2026, theres serious room to grow with us. What youll be owning Full control of the bar - standards, training, stock, service, the lot Being visible and vocal on the floor during busy services Jumping in when standards slip (and making sure they dont again) Setting the tone for service style, pace, and behaviour Training a bar team that actually enjoys coming to work Stock takes, ordering, and labour control (you know the drill) Dreaming up new ideas, menus, and moments that bring people through the door Y oull smash this if you are A proper operator who runs a tight ship without killing the fun A natural leader who sets expectations and sticks to them Confident managing both food and drink service From a branded hospitality background (ideal, not essential) The type who loves launching ideas once the foundations are solid Why this role is a big deal Youll play a key role in launching a freshly refurbed bar Iconic Liverpool city centre location Real freedom to bring your personality and ideas to the table Staff meals, great perks, and real progression across a growing group If you love the buzz of a busy floor, thrive on responsibility, and want to put your stamp on a bar with huge potential this ones for you. Apply now and lets build something brilliant together. TPBN1_UKCT

Your new company My client is a leading law firm, recognised as a leading employer in Britain's Top Employers awards 2026, ranking top 10 in the list. They are seeking a professional and skilled Client Development Manager positioned within their marketing department to lead from the front. Based from contemporary offices in the heart of Liverpool's business quarter with fantastic travel links into the city. Your new role The main purpose of this role is to drive the maintenance and growth of long-term relationships alongside the Client Relationship Partner to maximise return on investment and client satisfaction. The position is offered full time Monday to Friday with a hybrid model in place with standard working hours. Some of your duties will include but not limited to: Work with the client to ensure that an appropriate, achievable vision and strategy is in place for all clients Using client knowledge and contacts, support the Bids team to deliver a compelling response to any generator client tenders, pitches and presentations. Coaching members of the team - via ad hoc coaching and more formal generator training, which is delivered to the team members on a six-monthly basis Working with the internal comms team, delivery of regular and appropriate up-to-date communications to the firm relating to the generator programme and use of the CRM system. Producing quarterly and annual reports and presenting to the board Work closely with the wider Marketing team using client and market insights to develop campaigns which enhance the market positioning and reputation of the client segment and lead to greater revenue from generator clients. Design and deliver appropriate value-added solutions in conjunction with the client. What you'll need to succeed Proven history of working in a client development position within a marketing capacity Very flexible approach due to the amount of varied work responsibilities A proven track record of managing key clients in a CRM programme A self-starter, who can work on their own initiative and is proactive in developing ideas and solutions. Passionate about going that extra mile Well-developed project and time management skills with a strong organisational approach Excellent interpersonal and communication skills What you'll get in return Competitive salary Great city centre location Supportive and professional team Hybrid model What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. TPBN1_UKTJ

Job Ref: DAL4106 Branch: Maldron Hotel Liverpool Location: Maldron Hotel Liverpool, Liverpool Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 19/02/2026 Closing date: 21/03/2026 Perfectly positioned in the vibrant city centre, Maldron Hotel Liverpool places you right at the heart of the action. Just minutes from iconic landmarks, cultural venues, and major attractions, our team enjoys the best of what the city has to offer. From world-class concerts and sporting events at the M&S Bank Arena to the historic charm of the Royal Albert Dock, there's something for everyone just steps away. Shopping enthusiasts can explore Liverpool ONE, while music lovers can walk in the footsteps of The Beatles with famous sights nearby. Join us and be part of a workplace where city life meets opportunity. Food & Beverage Supervisor Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group! Reporting to the Food and beverage Manager, the Food & Beverage Supervisor will provide at all times a friendly and efficient service to the hotel guests. Benefits Free employee meals on duty 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata-owned hotels 30% off the Friends & Family rate Extra AL day for every year worked (5 extra days to a maximum of 5 days) Employee Assistance Programme. Cycle to Work Scheme/Transport Schemes Pension access (Ask your HR Manager for local pension information) Development Opportunities through our Dalata Academy- support your career journey Staff Appreciation Initiatives, fun team-building activities and regular charity events What You Will Do: Operate Food & Beverage service according to standard operating procedures (SOPs). Ensure timely setup and ongoing maintenance of Food & Beverage areas. Maintain cleanliness and tidiness in all Food & Beverage areas. Control heating, lighting, and music/TVs to create a comfortable atmosphere. Provide efficient and friendly service to guests at all times. Maximize sales through effective upselling. Complete daily SOP checklists to uphold staff training standards. Execute daily and weekly cleaning checklists to ensure high hygiene standards. Oversee smooth and efficient breakfast service, ensuring high-quality food presentation and exceptional guest satisfaction. Lead, motivate, and train the breakfast team to provide friendly, efficient service and create a positive guest experience. What You Will Need: Previous hotel experience in a 3/4 star hotel property is desired but not essential. Previous experience in a high-volume/fast-paced environment. Fluent English and excellent communication skills. Micros Experience would be preferable Flexible and available to work a variety of shifts, including midweek and weekends. A good team player Are hardworking and dedicated to their role About U s Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight when you are completing your application process. Perfectly positioned in the vibrant city centre, Maldron Hotel Liverpool places you right at the heart of the action. Just minutes from iconic landmarks, cultural venues, and major attractions, our team enjoys the best of what the city has to offer. From world-class concerts and sporting events at the M&S Bank Arena to the historic charm of the Royal Albert Dock, there's something for everyone just steps away. Shopping enthusiasts can explore Liverpool ONE, while music lovers can walk in the footsteps of The Beatles with famous sights nearby. Join us and be part of a workplace where city life meets opportunity. TPBN1_UKCT

The role: As a Spares Manager, youll be committed to delivering an outstanding level of service, and youll be professional, driven and enthusiastic. The Spares Manager role is part of the wider branch team, and the key to success will be c. NotAsparePart Come and join us as a results driven Spares M

As a Duty Manager at Mega City, you will play a key leadership role in the daily operation of the centre. Staff discounts across Mega City attractions and food & beverage outlets. Duty Manager - Slough, Berkshire.

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Reporting directly to the General Manager, the Assistant General Manager (AGM) will play a critical role in the day-to-day management of the venue. Support the General Manager in overseeing all aspects of daily operations across multiple attractions and departments. Proven experience in a managerial

The role: As an Assistant Branch Manager, you will report directly to the Branch Manager and support the day to day running of the branch. GoWithYourFlow Come and join us as a results driven Assistant Manager to deliver sales and exceed customer expectations as part of a hugely successful branch tea

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