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The DLP Consulting Group is looking for a highly organised, positive, pro-active Office Manager to support our busy team of Architects and Town Planners in the Liverpool office, and the wider Group, providing cover for the team of Office Managers during periods of leave. Who are we looking for? We’re looking for a dynamic, enthusiastic candidate with a ‘can do’ attitude. You will have exceptional organisational skills and be confident and adept at juggling competing demands on your time. You will be based at our Liverpool office and will report to the Liverpool Office Director, with a dotted line report to the Practice Director. You will also work in a team remotely alongside the other Office Managers across the Group, implementing and maintaining Group processes and procedures with staff at the Liverpool office. The team of Office Managers also provide support and cover for each other’s periods of leave. What do we expect from you? As an Office Manager you will work under the supervision of senior staff. You will be proficient with Microsoft Office with a good working knowledge of Word, Excel and Adobe. Responsibilities will include: Setting up and maintaining electronic client files Typing, proof reading and formatting letters, reports and documents Assisting with billing, maintaining record and drafting letters Preparing mailshots Operating the telephone system Utilising and updating the Company databases Arranging travel, client meetings and networking events You will have excellent written and verbal communication skills and have experience working in a busy, fast paced office environment. You will be willing to take personal responsibility for providing an excellent service when communicating to our clients, and be able to demonstrate enthusiasm and initiative. What can you expect from the DLP Group? The DLP Group is one of the UK’s leading employee-owned planning-led practices, providing tailored multidisciplinary advice to our clients across the development sector. Joining Cass brings with it the opportunity to gain valuable experience working alongside skilled professionals who will provide you with essential guidance and support to grow your career as a professional. You will also have the ability to work for a wide variety of clients and projects across both the private and public sectors and alongside colleagues in the wider DLP Group’s core business sectors which include: Planning Research & Analysis Masterplanning & Urban Design Transport & Infrastructure Sustainability Engineering Environmental Services The range of benefits that we offer to our employees includes private healthcare with BUPA, life insurance, company pension with a salary sacrifice option, cycle to work scheme, contributions towards professional subscriptions and enhanced maternity scheme. Supporting your professional development We support our staff with a very active training and Continuing Professional Development (CPD) programme which is intended to educate, inform and invite feedback. Our CPD programme involves presentations from both external speakers and internal staff members, with all staff encouraged to present on a relevant topic to develop their presentation skills. Every staff member is formally reviewed at least annually. During this process, achievements and future targets are reflected upon and discussed – always with the aim of learning and moving forward. We provide support in relation to working towards chartership such as RIBA and you will be mentored throughout your career development with us. Supporting your wellbeing As an Employee Ownership Trust, our staff, their wellbeing and their personal and professional development is of paramount importance to us. We are committed to promoting diversity, inclusion and wellbeing throughout the DLP Group and as an organisation we seek to: Actively contribute towards enhancing social value, including through our impacts on the environment, communities, local economies and innovation. Promote mental, physical and social wellbeing in the workplace. Actively promote, celebrate and enhance diversity across the organisation. Cultivate and promote an inclusive culture that maximises the talent, skills and diversity within our workforce.

Job Title: Sales Supervisor - Wholesale Cash & Carry Reports to: Wholesale Manager Location: Liverpool, England, United Kingdom Purpose of the Role: The Sales Supervisor plays a key support role in the daily operations of our wholesale cash and carry's sales floor. This position focuses heavily on direct customer interaction, ensuring a positive shopping experience, and assisting with sales floor management and coordination of a small team under the direction of the Wholesale Manager. Key Responsibilities: 1. Customer Engagement & Sales Support: * Serve as a primary point of contact for customers on the sales floor, actively assisting with inquiries, product location, and order needs. * Provide excellent customer service, ensuring a friendly, efficient, and helpful experience for all shoppers. * Assist customers with large purchases and general sales support, contributing to overall sales targets. * Help resolve customer queries and minor issues on the floor, escalating more complex situations to the Wholesale Manager. * Accurately process customer transactions at the point of sale., 2. Sales Floor Presentation & Stock Coordination: * Maintain the cleanliness, organization, and visual appeal of the sales floor throughout the day. * Ensure products are correctly priced and clearly displayed, assisting with the implementation of promotional materials. * Work with the warehouse team to ensure the sales floor is well-stocked and popular items are replenished promptly. * Assist with monitoring general stock levels on the sales floor and report any discrepancies or low stock items., 3. Team Assistance & Daily Task Coordination: * Provide daily support and guidance to a small team of sales assistants/shop floor staff, helping them with tasks and customer service. * Assist the Wholesale Manager in ensuring daily tasks are completed efficiently and according to operational guidelines. * Help maintain a positive and collaborative working environment on the sales floor., 4. Operational Support & Compliance: * Support adherence to company policies and procedures, including basic health and safety practices and security measures on the sales floor. * Assist with opening and closing procedures of the sales area. * Contribute to maintaining accurate records of sales floor activities as required., 5. Communication: * Effectively communicate customer feedback, sales floor observations, and any operational concerns to the Wholesale Manager. * Work cooperatively with all team members to ensure smooth operations. Qualifications & Experience: Some previous experience (e.g., 1+ year) in a customer-facing role within a retail or wholesale environment is preferred. Demonstrated strong customer service skills and a positive, helpful attitude. Basic understanding of sales principles and store operations. Familiarity with point-of-sale (EPOS) systems. Good communication and interpersonal skills. Ability to work effectively in a dynamic and active environment. Flexibility to work varied shifts, including weekends, as business needs require. Desirable (but not essential): Experience in coordinating tasks or providing guidance to other team members. Basic computer literacy (e.g., email, simple data entry).

About the job We are seeking a confident Room Attendant to become part of our team at Quest Apartments Hotels, Liverpool. Our properties operate 24/7; therefore, the department works on a rotating shift basis on a seven-day period. Please note this position is part time, 20 hours a week/5 days a week. You will report to the Head Housekeeper, supporting towards providing our guests with memorable experiences of the city. As our Room Attendant, you will be responsible for: Responding to Housekeeping requests required as directed Cleaning equipment and rooms according to Quest standards Ensuring the upkeep of all common areas Communicating with guests in a friendly and professional manner in accordance with procedures Working with all departments in the property to ensure operational efficiency Being aware of all Health & Safety requirements. To be successful in the role of Room Attendant, we require: Previous experience in a similar role Ability to bring the guest experience to life throughout the hotel Strong attention to detail and time management skills A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Room Attendant. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Health Insurance Refer a Friend bonus Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Quest Liverpool City Centre is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Quest by The Ascott Limited Required skills: Time Management, Organisation Skills, Attention to Detail, Customer Focus, Team Work, Communication Skills, Problem Solving £12.21 per hour Department: Housekeeping Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.