Client service administrator jobs in United Kingdom

As Client Services Administrator you will support with queries relating to membership, locker rental and personal training and create a professional first impression. As a Client Services Administrator, you will:.

Role: Desktop & MS 365 Teams Support Engineer Location: London Paddington Work Model: Hybrid 4 Days in Office, Friday work from home 12 Months contract Our client is seeking a passionate and skilled Desktop & MS 365 Teams Support Engineer to deliver exceptional end user support. This role is central to ensuring our colleagues have a seamless experience with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. Key Responsibilities: • Deliver outstanding second line support for all desktop, laptop, and mobile device issues, with a focus on Windows platforms and MS 365 Teams., • Act as the primary escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution., • Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience., • Proactively manage device performance, patching, and security, minimizing risks and downtime for end users., • Provide expert guidance and training to users on MS 365 Teams features, best practices, and new technologies., • Design and implement desktop solutions tailored to business needs, with a user-centric approach., • Maintain up-to-date documentation for support processes, user guides, and system configurations., • Participate in IT projects, including deployments, upgrades, and service improvements, always advocating for the end user., • Manage IT assets, coordinate warranty repairs, and ensure accurate tracking of equipment., • Contribute to weekly service management reviews, sharing insights on user support trends and opportunities for improvement. Behaviours & Skills: • Committed to delivering the highest standard of end user support., • Excellent communicator, able to explain technical concepts to all levels of the business., • Proactive, adaptable, and eager to embrace new technologies., • Strong organizational skills and attention to detail., • Expert knowledge of Windows desktop operating systems and MS 365 Teams user support., • Deep experience with MS 365 desktop applications,, • Proven troubleshooting skills for desktop hardware, software, and network issues., • Experience with security best practices, patch management, and compliance., • Familiarity with virtualization, cloud platforms, and remote support tools., • Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, CompTIA A+) are a plus. Why Join Us? You'll be part of a dynamic, collaborative team that values innovation and service excellence. Your expertise will directly empower colleagues across the business, making a real impact every day.

Cyber Security & Centralised Services Manager Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3–6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong emphasis on cybersecurity, resilience and regulatory compliance. The Opportunity: We are seeking an experienced Cyber Security & Centralised Services Managerwith a strong cybersecurity focus to join our growing technical team. In this pivotal role, you will: • Act as the primary escalation point for complex IT and cybersecurity incidents., • Manage and secure core client infrastructure and cloud environments., • Ensure centralised security, monitoring, and incident response platforms operate effectively. You will collaborate closely with our Service Desk, Projects and Account Management teams to maintain high standards of service, document solutions and mentor junior engineers in line with cybersecurity best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Key Responsibilities – Cyber Security & Centralised Services Manager: • Serve as the primary escalation point for complex IT and cybersecurity incidents, including malware infections, ransomware attacks, phishing attempts, and unauthorised access events., • Monitor, analyse, and respond to alerts from client security platforms (MDR/XDR, SentinelOne, Huntress, Fortinet, Mimecast, Avanan, Defender) to ensure rapid threat mitigation., • Conduct vulnerability assessments, risk analyses and security audits across client environments, providing actionable recommendations and remediation guidance., • Implement and maintain security hardening across infrastructure, cloud services, endpoints, and networks, in alignment with best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus., • Lead and coordinate incident response efforts, including root cause analysis, threat containment and post-incident reporting for clients., • Collaborate with the Project and Service Desk teams to embed security into deployments, migrations, upgrades, and automation workflows, ensuring systems remain secure by design., • Maintain and improve Standard Operating Procedures (SOPs) for security operations, ensuring knowledge is shared across the team for rapid incident handling., • Provide mentorship and cybersecurity guidance to junior engineers and Service Desk staff, fostering a culture of security awareness and proactive threat management., • Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments., • Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager – Key Skills & Experience: • Proven experience in a 3rd Line / Senior Engineer role within an MSP or security-focused IT environment, supporting multiple clients and environments., • Strong knowledge of Microsoft technologies (Azure, Microsoft 365, SharePoint, Intune/Entra) with a focus on security configuration, hardening and monitoring., • In-depth understanding of networking, firewalls, VPNs, Windows Server, Active Directory and hybrid cloud security architectures., • Hands-on experience with endpoint protection, EDR/MDR/XDR platforms, email security, RMM tools, and centralised monitoring systems., • Familiarity with security frameworks and compliance standards, including Cyber Essentials, Cyber Essentials Plus, ISO27001, NIST, and GDPR requirements., • Skilled in vulnerability management, threat detection, incident response, and remediation planning, including experience with ransomware and phishing mitigation., • Ability to analyse complex technical and security issues, identify root causes and implement long-term mitigations., • Strong communication skills with the ability to present technical and security findings to non-technical stakeholders and clients., • Experience creating and maintaining security-focused documentation, SOPs, runbooks and knowledge-sharing resources., • Proactive mindset in threat hunting, risk assessments and continuous improvement of client security posture., • Mentorship and leadership experience, providing cybersecurity guidance to junior engineers and Service Desk teams. Cyber Security & Centralised Services Manager - Desirable Certifications: • Microsoft Certified: Azure Administrator / Solutions Expert, • CompTIA Security+, CISSP, CISM or equivalent cybersecurity qualification, • ITIL Foundation, • Vendor-specific certifications (Fortinet, SentinelOne, Datto, Mimecast, Huntress, etc.) Why Join the Company: • Be part of a technically strong, supportive and collaborative security-conscious team in central London., • Work across diverse clients, technologies and industries while strengthening cyber defense skills., • Play a key role in strategic security projects, incident response and continuous improvement initiatives., • Access ongoing training, certifications and professional development in cybersecurity., • Join a company that holds the core values of Honesty, Accountability, Commitment, Innovation, Expertise and Collaboration

Senior 3rd Line IT Engineer Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3–6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong focus on reliability, security, and customer care. The Opportunity We are seeking an experienced Senior 3rd Line Engineer to join our growing technical team. This pivotal role involves: • Acting as the go-to escalation point for complex issues, • Managing core client infrastructure and cloud environments, • Ensuring centralized security and monitoring platforms run smoothly You will work closely with our Service Desk and Project teams, maintaining high service standards, documenting solutions, and mentoring junior engineers through effective Standard Operating Procedures (SOPs). Senior 3rd Line IT Engineer - Key Responsibilities • Act as the primary escalation point for complex 2nd/3rd line incidents and service requests across infrastructure, networking, Azure, Microsoft 365, and cybersecurity., • Manage and maintain client systems and centralized services, including Mimecast, Avanan, SentinelOne, MDR/XDR, Fortinet, DR/BC, Huntress, Autotask, and Datto RMM., • Provide and present clients with centralized services reports and cybersecurity reviews., • Collaborate with the Project team on deployments, migrations, automations, and upgrades across on-premises and cloud environments., • Develop and document Standard Operating Procedures (SOPs) to assist the Service Desk with first-response troubleshooting., • Contribute to continual service improvement by reviewing recurring incidents and identifying training or process opportunities., • Mentor and provide technical guidance to Service Desk engineers., • Ensure that all systems and processes align with best practices in cybersecurity, resilience, and performance. Key Skills & Experience • Proven experience in a 3rd Line / Senior Engineer role within an MSP environment, • Strong knowledge of Microsoft technologies, including Azure, 365, SharePoint, and Intune, • Excellent understanding of networking, firewalls, VPNs, and Windows Server environments, • Experience with RMM tools, security platforms, and endpoint management, • Familiarity with tools and platforms such as Mimecast, Avanan, SentinelOne, MDR/XDR, Fortinet, Huntress, Datto, and Autotask, • Strong troubleshooting, analytical, and communication skills, • Ability to work independently and collaboratively across teams, • Experience with Cyber Essentials, Cyber Essentials Plus, and other frameworks such as NIST, ISO27001, • Commitment to producing clear documentation and knowledge sharing Desirable Certifications • Microsoft Certified: Azure Administrator / Solutions Expert, • CompTIA Security+, CISSP, or similar cybersecurity qualification, • ITIL Foundation, • Vendor-specific certifications (Fortinet, SentinelOne, Datto, etc.) Why Join the Company • Join a technically strong, supportive, and collaborative team in central London, • Work across diverse clients, technologies, and industries, • Play a key role in strategic projects and continuous improvement initiatives, • Access ongoing training, certifications, and professional development opportunities, • Be part of a company that values reliability, security, and delivering excellent customer service

Job Title: Team Administrator Group: Risk Advisory Services Location: London Hours: Monday to Friday 9.30am to 5.30pm About the Business: Here at Pinsent Masons we bring together the best people to get the job done. We're naturally curious, constantly learning, listening, and growing. We'll truly value your ideas. You'll be joining an award-winning, hardworking and commercially minded team, where you'll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You'll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results. Purpose of the role: To provide proactive and professional support to the Risk Advisory Services group. Services to be delivered to the business in a manner which is consistent with the increasingly competitive environment in which the Firm operates. This role is intended to embrace a team-working approach, collaborating with lawyers and other members of business operations to fulfil the needs of the business. A Team Administrator will, collectively, work with every member of the team to ensure that overall needs are met. Support may be required to be provided to staff from more than one business unit and numbers and content of the group may change from time to time to reflect the current structure of the Firm Candidate Overview We are looking for candidates who ideally hold the following skills and experience: • Maintaining the filing system (both paper and e-mail based). Ensuring that all files are kept up to date at all times. Setting-up and maintaining new filing systems. Printing-off matter related e-mails on request and ensuring paper copies are held on the appropriate file. Archiving and retrieving files and deeds from storage as required, • Assisting other members of the Practice Group with overflow work, • Collating and preparing information for meetings, both internal and external. Producing and circulating agendas and itineraries, as appropriate, • Taking and relaying messages (ensuring that lawyers and clients receive those messages promptly, particularly if they are out of the office), • Assisting with managing fee earner electronic schedules, arranging meetings/appointments and lunches both internally and externally as needed. Liaising with reception to ensure all room bookings and hospitality requirements are in place, • Updating lawyers' client contact databases, • Assisting Legal PAs and Business Development with preparation and sending out brochures to prospective clients and management of the interface with the Marketing Group including provision of contacts for seminars, • Assisting Legal PAs with travel and accommodation arrangements for local, national and international travel (and ensuring that those arrangements comprise the most cost effective solution to meet the legal or client team's travel requirements), • Answering incoming telephone calls in a professional manner, • Dealing with enquiries from internal and external callers, • Carers' leave (up to five paid days' leave towards caring responsibilities), • 25 days' annual leave entitlement and the opportunity to purchase or roll over 5 days., • Contributory pension of up to 5%., • Private healthcare policy, • Death in service cover (4 x base salary)., • Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan. Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email. We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate. Our strength lies in our differences. We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a founding member of the Mindful Business Charter, signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It's with different perspectives that we'll find solutions to our clients' most complex challenges. It's how we'll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents. As an inclusive employer, we are willing to consider any flexible working requests.

Location: London & South East (with occasional client travel) Salary: £60– £65,000 per annum Benefits: Private healthcare, pension, 24–30 days holiday, home-working fund, death in service cover, community & development days About the Company Join a fast-growing, people-first technology services provider delivering cloud, Microsoft 365, and network solutions for clients across the South East. With a strong heritage, consistent growth, and a low staff turnover, this is an opportunity to be part of a collaborative team shaping the future of IT services. If you’re passionate about Microsoft 365, Azure, and cloud technology, and enjoy delivering solutions that make a real impact, this is the role for you. The Role We’re looking for a Project Engineer to lead and deliver Azure and Microsoft 365 projects, as well as associated network and infrastructure implementations, for a variety of clients. Reporting to the Cloud Solutions Technical Lead, you’ll work hands-on with cloud and 365 solutions, ensuring seamless project delivery from design through to deployment and support. You’ll collaborate with internal teams, clients, and vendors to provide technical guidance, troubleshoot complex issues, and ensure that SLA and customer satisfaction targets are consistently met. What You’ll Do • Deliver Microsoft 365 and Azure projects for contracted and non-contracted clients., • Implement and support cloud, virtualisation, and associated network solutions., • Act as a technical escalation point for engineers and support staff., • Provide pre-sales input and technical guidance to the sales and solutions teams., • Manage and troubleshoot issues across Azure, Microsoft 365, Active Directory, servers, and networks., • Ensure SLA compliance and maintain exceptional customer satisfaction., • Keep up to date with Azure, 365, and related cloud technologies, contributing to process improvements. What We’re Looking For • Proven experience delivering Microsoft 365 and Azure projects within an MSP or similar environment., • Strong technical knowledge of Azure, Microsoft 365, Active Directory, and virtualisation., • Experience troubleshooting 3rd-line issues in cloud and network environments., • Excellent communication, organisation, and documentation skills., • Ability to manage multiple projects under pressure and provide technical leadership., • Team player with a proactive, “can-do” approach. Desirable Certifications: Microsoft Azure Administrator, Microsoft 365 certifications, VMware Certified Professional (VCP), Cisco CCNA, ITIL Foundation.

Due to recent client wins a leading Pension Consultancy are looking for Senior Pension Administrator’s to join their team. You will be responsible for the service provided to a portfolio of pension scheme clients that range in size. You will manage all day-to-day activities in relation to your portfolio, as well as supporting the team with their training and development needs. Key responsibilities will include; • Take responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements., • Process member events within deadlines., • Peer review and check work to ensure it is of a high standard and compliant with scheme rules and legislation., • Communicating with members, trustees and other third parties., • Provide support and share knowledge across the team., • Attend and present at both internal and external meetings (including Trustee and/or client meetings)., • Keep up to date with any changes impacting your portfolio or schemes., • Take responsibility for ad hoc projects. To apply for this role you must already be an experienced pensions administrator with relevant experience and knowledge of delivering administration services to Defined Benefit pension schemes as well as strong manual calculations experience This is an exciting opportunity to join an established company at its growth stage and really develop within the role. If you think you have the skills required and would like to apply, please submit your CV or contact Jessica Wiggins at BRUIN Financial.

Associate Director – Building Surveying at SRVO Location – Hybrid working – London Working Hours – 37.5 hours per week, 0900 – 1730 Monday - Friday Salary – Competitive About SRVO: SRVO is a Chartered Surveying and Property Consultancy, providing a full range of surveying, project and consultancy services, along with Risk Assessments throughout the UK. SRVO supports both the commercial and residential sectors, we are proud of our great reputation and the relationships built with our clients over many years. Our mission is to transform the property landscape with safe and sustainable solutions. At SRVO, we set up people to succeed, giving them the tools and support that they need to do so. This includes providing our people with a clear path to career development and a broad variety of experience, whilst also providing technology and tools that enable them to flourish. We recognise the individual capabilities and contributions of all our people as we do this, in a supportive environment where wellbeing is prioritised. We foster an ambitious environment, where people strive to improve and be challenged whilst also enjoying the work that they do. We are open and clear regarding reward and seek to deliver a leading approach that recognises great people. SRVO are an Odevo Group Company. Benefits: • 25 days annual leave for work-life balance., • Car allowance., • Hybrid and flexible work opportunities., • Financial support for personal development., • Opportunities for career growth., • Employee Referral Scheme for potential bonuses., • Discretionary Bonus. Job Description: Join a rapidly growing property company at the forefront of the real estate market. The Associate Director is required to lead a small team of Building Surveyors located in the south, under the direction of the Building Surveying Director, to undertake in the delivery of core services offered by the company primarily within the residential market. Job Responsibilities: • Management and motivation of a small team of remote based Building Surveyors in the delivery of consultancy services to internal and external clients to contribute to the overall fee income and increased profitability for the business., • Developing and improving the performance of the team; formulating and implementing growth plans for the expansion of the department., • Managing the recruitment, supervision and development of staff within the team., • Proactively marketing the services of the department to the wider business to ensure future projects are awarded to the team., • Providing advice on building defects across the full range of property types and ages., • Preparing Preventative Planned Maintenance Reports and budget costs and advising clients on planned maintenance matters., • Acting as Project Manager/Contract Administrator on projects ranging in value from £50k to £3m+. Dependent on the size and complexity of each project you may work alone or lead a professional team., • Where appropriate, act in the Capacity of Principal Designer, including preparing PCI packs, review of CPP’s preparing H&S files for CDM Regs 2015., • Experience of and a good understanding of the BSA Building Regulations Principal Designer [BRPD] for HRB’s., • Undertaking Building Reinstatement Cost Assessments., • Completing building condition surveys on commercial, retail, industrial and residential premises., • Completing Building Height Surveys and Structural Appraisals for Building Safety Reports relating to the Building Safety Act 2022., • Experience of Monitoring or Project Managing cladding remediation type projects would be an advantage., • Preparing Schedules of Dilapidations negotiating claims and providing general advice to Landlords and Tenants., • Providing Party Wall advice to Building and Adjoining Owners (desirable but not essential)., • Generally, assist in company initiatives and lead where required, including business development, improvement of services, CPD’s and training, and mentoring of junior staff and APC Candidates. Experience and Key Skills: • A commercially minded team leader to develop and enhance our surveying function., • This is a great opportunity to be responsible for a business unit with instant impact and achievable results., • Have the ability to identify opportunities and build relationships with client contacts with proven business development skills., • Experience of managing a team or have aspirations to step up into a management role., • Whilst not essential having experience of the residential property management industry would be an advantage., • Have detailed knowledge of various forms of construction, building pathology and relevant legislation including fire related legislation., • Manage your own workload, utilising other members of the team where appropriate to assist you., • Ability to deal confidently and professionally with a wide range of people including clients, property managers colleagues, and contractors both by phone, video, email and face-to-face., • Strong organisation skills and ability to self-manage time and meet reporting deadlines., • Be a ‘self-starter’, able to work effectively remotely and independently, and manage their own workload and pipeline of work., • IT literate in MS programs, including Word, Excel, Outlook., • Good verbal and written communication skills, including spelling, grammar., • Strong team working skills., • Professional and courteous customer facing manner, and commitment to excellent service., • Must hold a valid clean UK Driving Licence., • AutoCAD ability desirable. Qualifications: The role holder will have the following: • MRICS qualified with a minimum of 5+ years PQE, • Building Surveying Degree from a UK institution and completed a RICS accredited BSc Course. Minimum grade achieved 2:1. In addition to the above the role holder will be willing to formally complete: • DBS check (in date), • CSCS Card (in date), • Additional training as and when required to maintain and develop skills relevant to the companies services (paid for by the company)

The Technical Presales Engineer at Teceze plays a pivotal role in designing, positioning, and articulating modern digital workplace solutions for clients across industries. This role combines technical expertise, consultative solutioning, and client engagement to help customers modernise their end-user environments through EUC modernization, Device-as-a-Service (DaaS), automation, and AI-driven employee experience platforms. You will collaborate closely with the sales, delivery, and engineering teams to build technically sound, cost-effective, and scalable solutions — covering device lifecycle management, ServiceNow workflows, smart lockers & vending automation, field support operations (FSO), TechBar setups, DEX analytics, and conversational AI agents. Key Responsibilities 1. Solution Design & Architecture • Lead technical presales efforts for EUC, DaaS, and Digital Workplace solutions., • Design device lifecycle management frameworks — from procurement to retirement (IMACD, asset management, patching, disposal)., • Architect DaaS models incorporating OEM/vendor ecosystems, cloud provisioning, and endpoint management tools (e.g., Intune, SCCM, Autopilot, JAMF)., • Create ServiceNow-based workflows for incident, request, change, and asset management processes., • Design and integrate smart locker and IT vending machine solutions for self-service device issuance and return., • Support TechBar and FSO (Field Support Operations) solution rollouts — defining capacity, technology stack, staffing, and user experience models., • Incorporate DEX (Digital Employee Experience) metrics and analytics tools (e.g., Nexthink, Lakeside, Aternity) into proposals., • Develop automation and AI agent use cases using chatbots, ServiceNow Virtual Agent, and custom LLM-based assistants for IT support automation. 2. Presales Engagement & Bid Support • Partner with account managers and solution architects to develop technical proposals, RFP/RFI responses, and customer presentations., • Conduct detailed requirements gathering sessions and translate business needs into technical solutions., • Demonstrate Teceze’s solution capabilities via POCs, demos, and workshops., • Build solution cost models, BoMs, and support effort estimates with delivery input., • Ensure proposed solutions align with client SLAs, scalability, security, and compliance requirements., • Participate in client pitches and provide technical leadership during bid defence sessions. 3. Technology Expertise & Demonstration • Stay current with EUC and workplace innovations — including automation platforms, AI agents, and DEX solutions., • Develop and maintain demo environments, showcase labs, and accelerators for device lifecycle and digital workplace automation., • Present technical roadmaps, migration paths, and modernization journeys to clients., • Benchmark Teceze’s offerings against competitors and articulate differentiators clearly. 4. Collaboration & Handover to Delivery • Work closely with delivery and engineering teams to ensure smooth project transitions., • Create technical design documentation (HLD, LLD) and assist during early implementation stages., • Validate that proposed solutions are deliverable within timelines and cost parameters., • Provide technical mentorship to delivery and field teams where required. 5. Automation, AI & Innovation • Lead design of AI and automation-enabled workplace support ecosystems, integrating chatbots, self-healing tools, and predictive analytics., • Recommend technologies to enhance operational efficiency and user experience (ServiceNow, Microsoft Copilot, Power Automate, UiPath, etc.)., • Define KPIs for AI-driven IT support (deflection rate, FCR, MTTR reduction, DEX improvement)., • High-quality technical solution documentation for proposals, • Accurate scoping and cost estimation for all presales engagements, • Positive customer feedback and technical win rate in bids, • Successful proof-of-concepts and pilot deployments, • Innovation input into Teceze’s EUC / DEX service portfolio Education • Bachelor’s degree in Computer Science, Information Technology, or related field, • ITIL Foundation (mandatory), • Microsoft Certified: Modern Desktop Administrator / Endpoint Manager / Intune, • ServiceNow Certified System Administrator or Implementation Specialist, • Certifications in DEX platforms (Nexthink, Aternity, etc.) preferred, • 6–10 years of experience in technical presales, solution architecture, or consulting within IT Infrastructure or EUC domains, • Proven experience designing and delivering device lifecycle management and DaaS solutions at scale, • Hands-on exposure to ServiceNow ITSM/ITOM, asset workflows, and integration, • Experience with smart locker / vending machine integrations for IT hardware logistics, • Knowledge of FSO / TechBar models, resource planning, and IT support automation, • Familiarity with DEX analytics, AI virtual agents, and automation in workplace support, • Ability to translate complex technical solutions into business value propositions, • Strong presentation and communication skills, especially for C-level and enterprise clients #teceze

🚨NEW OPPORTUNITY‼️ Role: Mortgage Administrator Location: Essex Proper Recruitment are delighted to be working with a successful mortgage brokerage in Essex who are looking for an experienced Mortgage Administrator to provide support to clients within a fast-paced and busy customer focused role. The ideal candidate will be confident, have enthusiasm, be a team player, have excellent communication skills and comfortable on the phone to clients. Must have an understanding of mortgages and the property purchasing process. This is an office based role Monday - Friday during probation [3 months] then will become Hybrid. Responsibilities: • Dealing with incoming calls, emails, post and voicemails, responding to any non-advisory queries in a professional and timely manner and referring any advisory queries to the relevant advisor, following these up with the relevant broker to ensure a response has been issued., • Liaising with solicitors, lenders, estate agents and brokers to progress mortgage applications from start to finish as quickly and seamlessly as possible, • Ensure our customer service database is kept up to date and all information held is accurate and that team members are also keeping the systems up to date/correct, • Keeping clients updated on the status of their application(s), ensuring every step of the customer journey is as clear and stress free for the client as possible, • Inputting cases on to our system, ensuring all details are accurate and all documents have been received in line with our compliance policies, • Experience in the mortgage broking industry vital, • Excellent written & verbal communication skills, • Meticulous with a keen eye for detail, • Positive & enthusiastic attitude with the ability to prioritise our customers’ needs and requirements at all times, • Ability to work under pressure and problem solve, both independently and as part of the team, • Computer literate and familiarity with Microsoft office, • Well organised with excellent time keeping, • Pension, • Competitive Holiday Entitlement, • Flexible working hours, • HR & Well Being Services, • Company Events, • £30,000 - £35,000 If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your CV and apply. Any enquiries can also be directed to or by phone – 0208 057 4047

Are you looking to work as a trusted adviser to clients in the defined benefit pensions sector? This is an exciting opportunity for a Senior Manager in a new consulting practice, where you would get to deliver a range of pensions administration related projects to clients, including GMPe, Pensions Dashboards, regulatory change, client onboarding, buy ins/buyouts and more. What you'll do: • Lead the initiation and implementation of key administration projects eg pensions dashboards, GMP equalisation, factor reviews, legislative change., • Support in new administration client implementations, • Work with administration system provider, admin systems team, clients and the wider business to improve system automation, • Act as an interface to clients on administration project matters, including preparing papers for Trustee and client service review meetings., • Participate in external industry forums, • Monitor upcoming legislative and regulatory changes impacting pensions administration, • Oversee the implementation of annual scheme events, • Identify opportunities to contribute to the business's financial success, including areas for revenue generation, • Experience in a top-tier pensions consultancy/third-party administrator or from a large defined benefit pension scheme., • Excellent verbal and written communication skills, • Strong numeric, analytical and problem-solving skills, • Positive attitude & energy., • Knowledge of the pensions risk transfer market, including working with schemes as they move through the buy-in to buy-out process., • Experience in working in an FCA regulated industry with working knowledge of Consumer Duties requirements.

Sales and Customer Service Associate - No Experience Required - Immediate Starts Available! Due to rapid growth, our London-based client is actively seeking enthusiastic individuals to join their sales and customer service team. While previous experience isn’t required, a positive attitude and excellent communication skills are essential! With the right character and drive, our client is ready to provide all the training you need. It’s the perfect starting point for building a successful career in sales and customer service. Would you like the chance to earn much more than minimum wage? Great! To allow you to do this, our client has based your earnings on an uncapped commission plus brand awareness fee model meaning there truly is no limit to what you can earn in these sales and customer service opportunities! As our client continues to grow and develop they would love for you to join in their success! What our client offers their sales and customer service brand ambassadors: Skill set development; • Product coaching, • Customer service, • Business strategy, • Sales techniques, • Team work collaboration, • Presentation and organisational skills, • Industry knowledge, • Financial bonus's and incentives to supplement earnings and reward hard work and hitting targets, • Brand awareness fee plus commission earnings, • Busy social calendar with travel opportunities around the UK This role is best suited to those who thrive in face-to-face interactions and are eager to grow professionally. Our client is seeking individuals ready to develop their skills in Sales, Marketing, Promotions, and Customer Service within face-to-face field sales environments across London. Experience in the following areas will help you in your new self employed journey with this company - Retail Assistant, Store Assistant, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, Sales, Retail Manager, Marketing, Sales Assistant, Cleaner, Customer Service Advisor, Direct Sales, Promotions, Events Coordinator or any kind of hotel, front of house, retail or bar experience. This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 4-5 full days per week. IMMEDIATE STARTS AVAILABLE - LONDON! *Please note, by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Job Description Experience: 10+ Years Role Summary The ServiceNow Technical Architect is a key leadership role responsible for designing and guiding the implementation of scalable, secure, and high-performing ServiceNow solutions. This position involves collaborating with business and technical stakeholders to translate complex requirements into architectural blueprints that drive efficiency, innovation, and platform excellence. Key Responsibilities Architectural Leadership Lead the design and architecture of complex ServiceNow solutions, ensuring alignment with enterprise architecture standards, best practices, and strategic objectives. Develop both high-level and low-level technical designs, providing architectural guidance throughout the implementation lifecycle. Platform Strategy Roadmapping Define and maintain the strategic roadmap for the ServiceNow platform, identifying opportunities for leveraging out-of-the-box features, integrations, and innovative customizations. Technical Advisory Governance Act as a subject matter expert and trusted advisor to clients and internal teams on platform capabilities, performance, scalability, and security. Establish governance frameworks to ensure technical consistency, integrity, and adherence to platform best practices. Requirements Analysis Solution Design Collaborate with business stakeholders to capture and analyze requirements, translating them into robust architectural solutions and detailed design documents. Cross-Module Expertise Provide architectural guidance across multiple ServiceNow modules, including: Integrated Risk Management (IRM): Policy Management, Compliance Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, and Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design Architect and oversee the implementation of complex integrations between ServiceNow and other enterprise systems using REST, SOAP, JDBC, and MID Server technologies. Technical Oversight Quality Assurance Provide technical direction to development teams, ensuring compliance with design patterns, coding standards, and performance guidelines. Conduct code reviews, ensure solution quality, and oversee technical delivery milestones. Prototyping Demonstrations Lead the creation of technical prototypes and conduct platform demonstrations to validate design concepts and illustrate capabilities to stakeholders. Performance Tuning Optimization Identify and address performance bottlenecks, ensuring ServiceNow applications meet scalability and performance standards. Advanced Scripting Development Demonstrate expert-level proficiency in ServiceNow scripting (Server-side JavaScript, GlideRecord, GlideSystem, UI Policies, Business Rules, Client Scripts, Script Includes) and custom application development. Agile Leadership Guide agile teams from a technical perspective, ensuring alignment of user stories and development activities with overall architectural goals. Platform Evolution Stay up to date with the latest ServiceNow features, releases, and industry trends, applying new capabilities to optimize architectural designs and enhance client solutions. Required Skills Experience Extensive experience as a ServiceNow Technical Architect or in a similar leadership role. Proven success in designing and delivering large-scale ServiceNow implementations across multiple modules. Deep understanding of ServiceNow platform architecture, data model, and security framework. Expertise in platform governance, performance tuning, and security hardening. Hands-on experience with complex integrations and enterprise-wide deployments. Strong analytical, problem-solving, and stakeholder communication skills. Experience working in Agile environments and leading technical teams. Relevant ServiceNow certifications such as: Certified Master Architect (CMA) Certified Technical Architect (CTA) Certified Application Developer (CAD) Certified System Administrator (CSA) Platform / Tool Expertise ServiceNow GRC (Governance, Risk Compliance) ServiceNow SecOps (Security Operations) Qualifications Bachelor’s or Master’s degree in Engineering, Computer Applications, or a related discipline (B.E/B.Tech, BCA/MCA). ServiceNow Certified Consultant credential preferred.

• Location: London - Charing Cross nearest tube Your role as Senior Pensions Administrator: * Check, authorise, and monitor work produced by team members * Train, mentor, and assist less experienced administrators * Ensure scheme benefits are calculated and paid accurately in line with scheme rules and pensions legislation * Maintain membership records and ensure database accuracy * Provide technical information to members, clients, and third parties, both verbally and in writing * Liaise with clients, actuaries, consultants, providers, pension payroll teams, and other stakeholders * Handle member queries confidently via phone, email, and letter * Prioritise workloads effectively to meet deadlines and service levels * Support project work as directed by the Team Leader or Manager * Ensure compliance with ISO and AAF accreditations * Contribute to a culture of high standards, quality, and client responsiveness The person: * Solid experience working with Defined Benefit (DB) pension schemes. * Strong pensions industry background with up-to-date knowledge of legislation and disclosure requirements • Skilled in MS Office applications, particularly Excel and Word Takes ownership, accountability, and pride in delivering high-quality work * Strong GCSEs (Maths & English - minimum grade B/6 or equivalent) * Ideally educated to A Level or equivalent; candidates with strong experience will also be considered. * Willingness to study towards relevant pensions qualifications (e.g. CPC, QPA, DPC, RPC, APMI) Desirable: * Some progress with professional pensions qualifications (PMI/QPA/RPC/DPC/DPA) Benefits: * Competitive salary with annual discretionary bonus. * 25 days' holiday (with buy/sell flexibility) * Pension matching, life assurance, and healthcare plans * Flexible benefits scheme, retailer discounts, digital GP service, and employee assistance * Paid volunteering days and opportunities to participate in community events * Generous referral bonuses for recommending candidates

Who are we? Founded in 2005, Pierce Washington helps clients transform their quote-to-cash process. We have completed over 100 CPQ projects enabling leading enterprise companies to achieve their most complex Q2C process automation goals. Leveraging this expertise, our Salesforce Practice is focused on delivering Salesforce Revenue Cloud solutions to clients in the High Tech and Manufacturing industries. Come join a growing Salesforce Practice and work on fun projects with good people! Who are you? You are an experienced, hands-on Senior Salesforce Developer with expert software engineering skills who specializes in the Revenue Cloud and loves to work collaboratively with clients to design and implement CPQ (Steelbrick) solutions. You strive for and deliver excellence for yourself, your team, and your clients. You have a natural curiosity to uncover a client s pain points, key requirements and implicit needs and the charisma to cast a vision for what is possible with the Salesforce Platform. You have a depth of experience in Salesforce application development, data migration and systems integration which allows you to architect and build solutions using flows, lightning components, apex, triggers, web services, integrations, and other programmatic solutions on the Salesforce Platform. What you get to do: Working closely with a Solution Architect , you will take business requirements and develop custom technical solutions with the opportunity to work on a range of platforms, including: Salesforce, web applications, data integrations, and mobile Translate business requirements into well-architected technical solutions that best leverage the Salesforce Platform, Clouds, third-party products and data integration tools Lead and complete custom development, integrations, and data migration elements of a Salesforce implementation Lead technical design sessions, author technical solution documentation aligned with business objectives, and develop custom solutions and interfaces on top of the Salesforce Platform Lead integration discussions and design workshops, create current and future state architecture diagrams that you can relate to both technical and business-minded stakeholders which shows how Salesforce integrates with ERP and other systems, and develop the integrations Lead data migration workshops, develop plans for analysis, extraction, cleansing, transformation, loading and ongoing governance, and complete the migrations Provide estimates of the level of effort to develop custom applications, migrate data and/or build integrations based on business requirements Adhere to modern software development lifecycle best practices including iterative and incremental development, delivering working software frequently with attention to technical excellence Develop and execute test plans and ensure a quality solution is delivered Where appropriate, assign tasks to Associate Salesforce Developers and ensure quality delivery outcomes Follow coding standards and participate in code reviews during projects to ensure high code quality standards and design patterns are utilized Understand and incorporate new product and technical capabilities from Salesforce during new product releases and acquisitions Contribute to knowledge growth of the Salesforce Practice through documenting and sharing best practices Mentor Associate Salesforce Developers in industry best practices and aid in achievement of Salesforce Certifications What you bring to the role: 5+ years of development experience using flows, lightning components, apex, visualforce, workflows, triggers, integrations, and other programmatic solutions on the Salesforce Platform 1+ years of development experience on Salesforce CPQ projects Experienced with advanced apex programming concepts including core design patterns, limits and bulk patterns, efficient and reliable trigger handling, Flow Invocable Actions (invocable apex), asynchronous operations and effective unit testing Strong knowledge of Object-Oriented Analysis and Design, database design and software development lifecycle Experienced working with Salesforce APIs [Tooling API, Metadata API, Canvas, Rest/SOAP API, Bulk API, etc.] Working knowledge of multi-dimensional quoting (MDQ) Strong client-facing written, presentation and verbal communications skills Prior experience soliciting, gathering and analyzing user input and requirements Working knowledge of the Salesforce product suite including Sales Cloud, Revenue Cloud, Service Cloud, Experience Cloud, and Mobile Strong understanding of Salesforce configuration capabilities and the ability to recommend best practices and identify areas where custom development is required Ability to communicate technical requirements to non-technical stakeholders and translate functional requirements into technical specifications Expert ability to perform automated testing and write unit tests Familiarity with Agile project delivery concepts fundamentals Experience in the High Tech or Manufacturing industries highly desired Active Salesforce certifications or ability to achieve relevant certifications upon hire within first several months Required Salesforce certifications: Administrator, Platform App Builder, MuleSoft Certified Developer Preferred Salesforce certifications: JavaScript Developer I, Platform Developer I, Platform Developer II, OmniStudio Developer BS degree in Computer Science, Engineering, Information Systems, Mathematics or related technical field Working knowledge of Salesforce CPQ Pricing (Price rules, Summary Variable, Block pricing) Working knowledge of Salesforce CPQ Plugins (JSQCP) What we ll do for you: Competitive compensation package Health, dental, life disability insurance Flexible, collaborative work environment with a commitment to work life balance Hybrid work environment (1-2 days/week in the office) Learn and challenge yourself in a fast-paced, growing tech company More about us: Since 2005, Pierce Washington has helped enterprises transform their quote-to-cash process in four ways: we implement CPQ, eCommerce and Billing Subscription Management solutions and we integrate those solutions to ERP and other enterprise systems. By focusing on these four areas and doing them well we have built our reputation as the go-to partner for our clients. Our commitment to each client s success is the foundation on which Pierce Washington was built. None of this success would have been possible without the synergy we have with our employees. Our commitment to each employee s personal growth and development yet still highly valuing work/life balance, all within a culture of collaboration and teamwork, is why being a part of our team is an exciting next step in your career! Powered by JazzHR

Join a dynamic and purpose-driven team as an HR Assistant, supporting the delivery of a proactive and people-focused HR service. This is a hands-on, part-time role ideal for someone organised, empathetic, and passionate about HR. Client Details Our client is a newly unified, progressive organisation with a bold vision for inclusion, community, and social justice. Rooted in shared values and a commitment to amplifying diverse voices, they are building a thriving movement with a strong people-first culture. Description • Maintain and update HR systems and records (e.g. BreatheHR), • Support recruitment campaigns, onboarding, and compliance checks, • Coordinate induction, probation, and appraisal processes, • Assist with payroll input and benefits administration, • Help deliver wellbeing initiatives and staff events, • Support policy updates, HR reporting, and compliance A successful HR Administrator should have: • Experience in HR administration, recruitment, and onboarding, • Strong organisational skills and attention to detail, • Confident use of HRIS and Microsoft Office tools, • Knowledge of UK employment law and HR best practice, • High emotional intelligence and professionalism, • Commitment to equality, diversity, and inclusion, • Salary of 30,000 - 35,000 (Full Time Equivalent), • Fixed-term contract with potential opportunities for development., • 0.6 FTE (3 days/week) with flexible working, • 21 days annual leave (rising to 26), • 5% pension (rising to 7% after 2 years), • Life assurance, • Employee Assistance Programme for staff and family, • Ongoing professional development

Description Stint is transforming how hospitality businesses operate, and payroll is a core part of that transformation. We’re on a mission to make staffing smarter and more flexible. As our Payroll Administrator, you’ll be at the heart of this journey. You’ll work with well-known hospitality brands to support high-volume, fast-moving payrolls. This role will play a key part in helping us build a first-class bureau function from the ground up. You’ll learn loads, be trusted with real responsibility, and be part of a close-knit, ambitious team. We are an office-first , collaborative team and this role is based in Camden 4+ days a week What you will be doing Support the end-to-end payroll process for some of the UK’s best-known hospitality businesses. Learn how to handle complex pay calculations and hospitality sector requirements (e.g., hourly pay rates, overtime, Tronc, on-demand pay). Help respond to client queries and support strong partner relationships. Help maintain compliance with HMRC regulations and documentation. Collaborate with the Payroll Bureau Lead and wider team to help streamline, improve and scale our payroll operations. This position might suit you, if: You’ve got 1+ years experience in payroll (ideally bureau or multi-client environment) and want to grow quickly. You’re naturally detail-oriented, organised, and thrive on accuracy and consistency. You enjoy solving problems and spotting things that don’t look quite right. You’re confident with data - and you’re great at spotting the small details. You have a strong foundation in UK payroll and HMRC requirements. You like talking to people and building trusted client relationships. You’re curious about tech, open to new ways of working, and hungry to learn. What we can offer you A social, friendly and welcoming team based in the heart of Camden. Unlimited holiday allowance Office gym membership Gifted shares into employment Dog friendly office! If you want to learn more about us, check out our website , Instagram and Tik Tok . Stint solves one of hospitality’s hardest problems, staying perfectly staffed when demand changes by the hour. We do this by pairing smart AI driven software with our flexible, on-demand workforce that’s ready to step in exactly when needed. Over the last six years, we’ve focused on building our workforce of hyper-local students and other flexible workers, who are available for 2-3hr shifts exactly when our partners need them most. We have built trust within the hospitality industry, earning the confidence of major brands by proving the value of our workforce model. Now we work with some of the UK’s best-known hospitality names - including PizzaExpress, Gail’s and Pret across 4,000+ sites across 28 cities in the UK - and they all love our product. Over the last 12 months, we’ve used this foundation to build something even more powerful: the brain behind a business’s rota planning process. By applying AI to multi-year, proprietary and public data sources, we help businesses forecast demand, generate headcount suggestions, and build the optimal rotas automatically. When combined with our flexible workforce, our intelligent platform lets hospitality businesses run lean core teams and scale up during peak hours without overstaffing or compromising on service. What started as a smart way to fill shifts, has now become an end-to-end staffing engine that’s incredibly hard to replicate and uniquely built for the hospitality industry. We’re looking for people to join our 50 person team who care about solving real problems with tech, are excited to grow with us, and want to build something pretty cool, very quickly. We work hard, have fun doing it, and don’t take ourselves too seriously. We look forward to working with you!

LOCATION: Pier Walk, London SHIFT PATTERN: Monday - Friday, 40 hours per week PAY RATE: £14.42 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! Job Objective Responsibilities: The Business Support Administrator will provide essential administrative support to the business, ensuring that all operations run smoothly and efficiently. This role will involve close collaboration with both the Operations and Business Support teams to maintain and improve administrative systems. By contributing to the effective management of key processes, the Business Support Administrator will help to ensure compliance with company policies and legislation while also supporting the organization’s overall goals. This position requires an individual who is detail-oriented, highly organized, and able to work well under pressure. The individual will be responsible for managing various administrative tasks, including stock management, technical support, data handling, and reporting. Additionally, they will act as the point of contact for internal and external stakeholders, ensuring that all customer needs are met promptly and professionally. Key Responsibilities: Data Management: - Record, analyze, and maintain data systems. • Perform quality checks, reconcile data discrepancies, and report any issues. - Export and import data from internal systems and generate reports in Excel and PDF formats. Supplier Stock Management: - Liaise with suppliers regarding products, prices, and delivery schedules., • Manage monthly orders for consumables, machinery, uniforms, and other materials. - Perform stock checks, organize uniform deliveries, and track order progress. Technical Support: - Provide basic technical support for devices, such as resetting software, logging in issues, and troubleshooting., • Assist in asset tagging, applying screen protectors, and managing the asset tracking system. General Administration: - Manage shared mailboxes for TFL Uniform, TFL IT Repairs, and TFL Orders. - Ensure prompt delivery by chasing purchase orders and processing related paperwork., • Answer general queries from managers and assist with ad hoc administrative tasks as needed. Customer Relations Communication: - Maintain strong internal and external relationships through effective communication and accessibility. - Attend weekly meetings with the Business Support Team and provide updates on ongoing tasks. Support Project Coordination Auditing: - Assist in the planning, coordination, and auditing of various projects. - Support budget management, planning, and report preparation. Person Specification: Skills Experience: - Proficient in Microsoft Office (Word, Excel, PowerPoint) at a basic to intermediate level. • Ability to prioritize tasks and handle multiple responsibilities simultaneously. - Excellent attention to detail and a customer-focused approach. - Ability to work under pressure and adapt to changing priorities. Personal Attributes: - A proactive, "can-do" attitude, able to work independently and take ownership of tasks. - Strong communication skills, both verbal and written, for internal and external stakeholder interactions. - A team player with the ability to build and maintain relationships with key stakeholders. Physical Requirements: - Able to undertake tasks that require heavy lifting, such as unpacking and organizing boxes of uniforms. Work Conditions: - This role requires working in the office for four days per week. - Occasional ad hoc tasks as directed by the Business Support Manager. Benefits We’re proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Job Title: Pre-Tenancy Administrator Location: The Acorn Group Head Office - Bromley, Kent Brand : Acorn Salary : OTE: of up to £28,000.00 per annum (Depending on experience) Hours: Monday to Friday from 8:45am to 5:30pm (hybrid position working two days a week from home). A bout The Acorn Group: Renowned as market leaders, The Acorn Group is London's largest multi-brand estate agency. We offer our clients the best brands, with the best people, in the best locations and in 2022 we were acquired by LRG. Job Summary and Key Responsibilities: The successful candidate for the position of Pre-Tenancy Administrator will be a team player with a desire to work within the Property/Estate Agency sector. You will be smart, highly organised with excellent written and verbal communication skills and the ability to deliver an exceptional level of customer service/client fulfilment. The position is permanent and full time and will provide opportunity to the right candidate to progress their career. Previous experience within the Property sector is beneficial, but not essential. Duties will include: Liaising with landlords, tenants, tradesmen, and service providers. Checking and progressing the initial tenancy application. Liaising with the lettings team across Acorn’s branch network. Arranging and monitoring pre-tenancy works with third party suppliers. Arranging rent warranties via warranty provider. Liaising with our Inventory department to arrange check-ins. Preparing and arranging signing of tenancy agreements. Coordinating payment of initial move in monies. Monitoring the referencing process. Issuing welcome packs to landlords and tenants with tenancy documentation. Preparing move-in documentation. Updating system with diary chases. General administration. Skills required: At least a year’s experience within an administration-based role. An excellent communicator both verbal and written. Ability to work as part of a Team. Highly organised. Good attention to detail. Proactive. What we can offer: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits: Excellent opportunities for career progression. Structed training

REPORTING TO: Manager, Team Member Service Centre LOCATION: World Business Centre (Heathrow) HOURS: Full time, 37.5 hours per week SHIFT PATTERN: Monday - Friday, 8.30am-5pm SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE We are looking for a capable, driven, flexible and solutions focused individual for the position of HR Administrator. This role will report to the Manager, Team Member Service Centre. The successful candidate will be able to work in a fast-paced environment, delivering HR support to our operational teams primarily utilising the Company’s new global enterprise system Oracle TMG and supporting business critical projects. The role exposes the applicant to data entry, onboarding processes, compliance and projects. It is a great opportunity for a person who is meticulous in accurately entering in data, excellent customer service, strong attention to detail and supporting the HR function. KEY RESPONSIBILITIES To administer starter/leaver processes including all documentation, contracts, offer letters. Immigration Documentation checks for new starters. To work in partnership with HR and Payroll teams to ensure data records are consistently and accurately maintained. To prepare all contracts/letters for any changes to employee terms and conditions. To enter data in the HR System – Oracle and maintain these accordingly. To prepare all reference requests and liaise with external companies. To manage the UK HR Inbox. Acting as first point of contact for general HR queries. To provide general administration support to the HR Department as required including filing, answering the telephone, scanning, photocopying and emails. REQUIRED SKILLS AND EXPERIENCE Ability to communicate effectively with internal and external contacts at all levels. Ability to work to work in a fast-paced environment with strict deadlines, within defined standards. Ability to work appropriately with confidential and sensitive information. Ability to undertake notes/minutes at meetings. Good personal organisation and a flexible approach. Excellent written and verbal communication skills with great attention to detail. A creative and decisive thinker. Ability to work as part of a team. Good Microsoft Office skills. DESIRED SKILLS AND EXPERIENCE Experience of Human Resources administration. Experience of producing accurate and complex employment/contractual documentation and correspondence. Good understanding of Right to Work requirements. Ability to provide basic advice on employment terms, conditions, policies and procedures. Experience of using Oracle - HR IT System or a similar HR IT System. Experience working in a HR Shared Services Team. Benefits We’re proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Contract Administrator Location: Kings Cross Salary: £23,000 – £28,000 per annum + Benefits Sector: Facilities Management Our client, a leading Facilities Management service provider, is seeking an organised and proactive Contract Support professional to join their team in the City of London

HCL Tech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We are powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040. Experience Required: 7+Years. Job Description: • Responsible for requirement gathering, process design and configuration/ customization of ServiceNow IRM Platform, • Work in capacity of ServiceNow IRM Business Analyst in client engagements, • Create High-level & low-level technical design documents and participate in architecture design for deployment., • Ability to demonstrate any IRM solution and SecOps solutions as and when needed., • Knowledge of various modules like Policy Mgmt. Compliance & Audit Mgmt., Vendor Mgmt., Business Continuity Management, Vulnerability Response, Incident Response, Security Dashboard on ServiceNow IRM platform, • Assess as-is IRM processes for maturity and automation on ServiceNow platform, • Knowledge of Advance risk management and continuous control monitoring., • Create & execute test plans and participate in client UAT & production migration, • Manage GRC Use-stories in agile team and lead the iterations from delivery perspective, • Understand Observables, Indicators of Compromise (IOC) and IoC Look Ups, • Good to have experience with configuring and implementing Service-Now GRC Applications/Modules with working knowledge of its built-in capabilities including Plug-ins, Workflows, UI elements, tables, dictionaries, integrations and dependencies., • Experience of working on Scripting in ServiceNow. Skills required: • Certified ServiceNow IRM/SecOps administrator/consultant (this is mandatory), • Must have concluded at least 1 lifecycle of ServiceNow IRM/SecOps implementation., • Experience in JavaScript, API, Web Services, • Working knowledge of Vulnerability Mgmt. process & tools, • ISO/CISA/CISM/CISSP/CRICS (preferred) Platform expertise required: ServiceNow GRC & SecOps.

Entry Level Sales Representative Looking for a role that will support you and develop your skills within a fast-paced sales and customer facing environments? Join a growing and thriving sale and customer service team in London! Sales / customer service - Our client a well-established sales and marketing company, located in London, is currently on the lookout for ambitious Sales Representatives to support their ongoing growth and rising client demand. The key attributes they are looking for are; • Positive and pro active, • Professional manner and appearance, • High customer service standards, • Willingness to travel both nationally and internationally What You'll Be Doing; • Generating new customer base for their clients, • Collaborating with a motivated sales team, • Customer Service, • Sales Acquisition The Rewards of Joining This Team; • Access to coaching in Customer Service / Sales / Marketing and Progressive opportunities, • Enjoy a lively work environment with plenty of social events, • Successful and established Sales and Customer service team to support you, • Completely uncapped earnings + enticing incentives (income is performance based only), • Travel opportunities They are currently holding informal chats for their new sales and customer service role. Send your CV to the recruitment team today for this immediate start opportunity, and they’ll reach out if you're selected for the next steps. Openings involve dealing with customers face to face within field sales environments in and around the London area. Experience is not necessary in this full time equivalent, self-employed, commission only role, due to their development programme however experience in the following areas may put you at a head start in this role - Retail, warehouse, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, sales, retail manager, Marketing, Sales Assistant, Cleaner, Sales Assistant, Retail Sales Assistant, Customer Service Advisor, Direct sales, sales, promotions, events co-ordinator or any kind of hotel, front of house or bar experience. Why? If you have a background in any of the mentioned areas then you will already have developed a great work ethic and some great sales / customer service skills. Please note: This role is not suitable for candidates still in education (school/college/university) due to availability. Our client is seeking candidates who can work 5 full days per week. If you feel you meet these requirements APPLY NOW!! (Immediate Starts Available) • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Sales Representative - No Experience Required - London Immediate Starts Available! Due to massive growth over the last 6 months, our client is looking for bubbly, enthusiastic new talent to join their sales and customer service team based in the heart of London. You do not need previous sales or customer service experience, but a can do attitude and self motivated & enthusiastic personality is a must! Our client is ready to provide you with all the coaching you need if you have the ideal character traits. Perfect for those looking to earn some extra income and gain valuable skills in sales and customer service! Would you like the chance to earn much more than minimum wage? Great! To allow you to do this, our client can base your earnings on an uncapped commission-based model or a commission-based model with a day rate fee. meaning there truly is no limit to what you can earn in these sales and customer service opportunities! As our client continues to grow and develop they would love for you to join their success! What our client offers their sales and customer service brand ambassadors: Skill set development; • Product coaching, • Customer service, • Business strategy, • Sales techniques, • Team work, • Communication skills, • Presentation and organisational skills, • Industry knowledge, • Problem solving, • Financial bonus's and incentives to supplement earnings and reward hard work and hitting targets, • Excellent average weekly earnings The client requires applicants to have the willingness to learn new and develop any existing skills you may already have in any aspect of Sales, Marketing, Promotions and Customer service. This kind of opportunity would suit you perfectly if you love speaking to people face to face. Roles are office based in the mornings and field based in the afternoons. They work in event environments. ROLES ARE BASED IN AND AROUND THE LONDON AREA. Experience in the following areas will help you in your new self employed journey with this Company - Retail, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, Sales, Retail manager, Marketing, Sales Assistant, Cleaner, Retail Sales Assistant, Customer Service Advisor, Direct sales, Promotions, events coordinator or any kind of hotel, front of house or bar experience. Why? If you have a background in any of the mentioned areas then you will already have developed a great work ethic and some great sales / customer service skills. This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 5 full days per week. *Please note that by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Mortgage Administrator – £30,000 | Hornchurch, Essex | Join a Growing Residential Mortgage Brokerage Are you an organised, detail-focused Mortgage Administrator looking to take the next step in your career? This is your chance to join a successful, fast-paced mortgage brokerage where your efficiency and precision will directly impact client satisfaction and broker success. About the Company Our client is a well-established and growing residential mortgage brokerage based in Hornchurch, Essex. They pride themselves on providing exceptional service, expert advice, and a seamless mortgage journey for their clients. With a strong reputation across the market and a busy team of high-performing brokers, they are now looking to expand their support function with an experienced Mortgage Administrator. You’ll be joining a company that truly values its people — offering career stability, professional development, and a friendly, collaborative environment where your contribution is recognised. About the Role As a Mortgage Administrator, you’ll play a key role in managing the full post-application process, from submission through to completion. You’ll liaise with brokers, lenders, and solicitors to ensure every case is handled with accuracy, speed, and care. Your organisational skills will help keep cases moving efficiently, ensuring clients enjoy a smooth, stress-free experience. Key Responsibilities • Support Mortgage Brokers by managing mortgage applications from submission to completion., • Liaise with clients, lenders, and solicitors to obtain updates and documentation., • Prepare and check documentation for accuracy and compliance., • Maintain internal systems and CRM databases with up-to-date case notes., • Monitor case progress proactively, identifying and resolving any issues quickly., • Deliver excellent customer service and uphold compliance standards at all times. Package & Benefits • Salary: £30,000 per annum, • Hours: Monday – Friday, 9am–5:30pm, • Location: Hornchurch, Essex, • Environment: Professional, friendly, and supportive team culture, • Progression: Clear development path into senior administration or mortgage advice roles Skills & Experience Required • Previous experience as a Mortgage Administrator (minimum 1 year preferred), • Strong understanding of the mortgage process from application to completion, • Excellent communication and organisational skills, • High attention to detail and accuracy under pressure, • Confident liaising with clients, brokers, and solicitors, • Proficient with Microsoft Office and CRM systems Why Apply? Join a brokerage that’s growing fast and values every member of its team — where your professionalism will be rewarded and your career supported long-term. Apply now to take the next step in your mortgage career.

Summary The E-Learning Tech Specialist is responsible for the design and implementation of e-learning offerings for lawyers and administrative staff to drive adoption of Technology capabilities and solutions. This role oversees the design, development, and operation of e-learning programs or computer-based virtual courses, partnering with IT leadership and functional teams to translate identified change management needs into training offerings, selecting and producing media to advance end-user training, and preparing / maintaining courses on the Firm’s Learning Management System (LMS) platform. The combination of technical acumen with a relentless customer focus, communication skills, and a desire to foster organizational development and growth enables the E-Learning Tech Specialist to promote gold-standard learning solutions. Duties & Responsibilities • Researches, develops, and implements e-learning methods and latest marketplace technologies for providing end-user training on a variety of technology topics, • Partners closely with IT leadership and functional teams to design, develop, and deliver training to lawyers and staff across the Firm’s regional offices, • Operates as part of IT project teams for high visibility initiatives that require change management capabilities, • Creates implementation plans for e-learning programs, including communications for end users, • Gathers information and course elements from IT SMEs and key stakeholders to scope and plan course content, • Designs and develops learning materials, coordinates and reviews educational content, and incorporates current technology in developing specific eLearning curricula, • Monitors and measures the Firm’s usage and adoption of learning offerings against pre-determined performance indicators to identify areas of improvement and adaptation, • Works with selected vendors of e-learning technology to adapt the technology to the needs of the Firm, • Helps to negotiate contracts with e-learning vendors by defining the nature of the work required, • Serves as the liaison between e-learning vendors and IT subject matter experts (SMEs) to advance the design and development of e-learning solutions, • Supports the deployment of learning programs, including uploading and updating courseware and curricula, training assignments, learner notifications and rules in the Firm’s LMS, • Coordinates with IT directors and managers to test the technology, • Utilizes knowledge of LMS capabilities to recommend delivery strategies that yield a rich, meaningful, and dynamic end-user experience, • Utilizes LMS reporting capabilities and develops custom reports to assist with planning and managing the Firm’s IT training and development initiatives, • Manages e-Learning content from vendors to ensure it is compatible with the LMS, • May facilitate live and recorded learning, • Uphold high standards of confidentiality, discretion, and integrity, particularly with respect to all sensitive and/or confidential firm and client information to which this position will have access, • Perform other duties as deemed necessary and assigned by IT leadership or Firm Management Education & Credentials • University degree preferred, ideally a master’s degree in instructional technology, education, computer science, or a related field, • Appropriate technical certification(s) and/or advanced learning are preferred (e.g., adult education, multimedia training materials development) Knowledge & Experience • Relevant experience, ideally in a large law firm setting, a comparable professional services organization, or a legal information services provider, • Demonstrated experience working in a time-sensitive environment, with the ability to multi-task and manage competing priorities with little direction, • Demonstrated experience with a Learning Management System as a developer or administrator, • Experience with HTML and audio and video editing software, • Experience with instructional design with a focus on adult learning theories, • Broad knowledge of current and emerging e-learning technologies, • Understanding of development tools used to build e-learning technologies, • Knowledge of accessibility standards, with experience in training and developing content that meets compliance / accessibility requirements, • Understanding of technology development, electronic content development, and management practices, • Knowledgeable of applications and technologies common to a law firm (e.g., collaboration solutions, document management solutions) Skills & Expectations • Ability to interact with suppliers, end users, and co-workers in a professional manner to deliver a gold- standard experience, • Ability to communicate technical information to both technical and non-technical audiences, • Ability to interact and engage with end users of all levels, demonstrating strong communications and organizational skills, • Strong service orientation, and an understanding of the importance of developing effective working relationships with users, • Ability to work well under pressure, • Ability to work well as part of a team on technical projects, • Availability and willingness to work outside scheduled business hours, which may include weekend work, at times with short notice Work Conditions • Based in London, • Core hours of 9:00 am – 5:30pm, Monday – Friday; hybrid in-office, which will be a combination of on-site and remote work with occasional on-call availability Covington & Burling LLP is an equal opportunity employer and does not discriminate in any aspect of employment, including hiring, salary, promotion, discipline, termination, and benefits, on the basis of race, color, ethnicity, religion, national origin, gender, gender identity or expression, age, marital status, sexual orientation, family responsibility, disability (including physical handicap), or any other improper criterion.

Associate Director, Building Surveyor Location: London, WC2E 9JD Package: £75,000 - £85,000+ plus pension, private health care, life insurance and critical illness cover. WHO WE ARE Adair is an independent multi-disciplinary property and construction consultancy with an excellent track record in both the public and private sectors. We specialise in Quantity Surveying, Building Surveying, Project Management, Project Monitoring and Dispute Resolution in the UK and internationally. We provide flexible, high-quality services and solutions tailored to meet the specific needs of each client. Our success has been built on providing an exceptional client service for a range of private individuals, banks, private equity funds, solicitors and trusts. WHAT WE’RE LOOKING FOR A fantastic position has arisen for a Senior Building Surveyor to join a fast-growing Building Surveying team based in our London office (Covent Garden). This position provides the right candidate with exciting future career progression to Director positions. The role provides the opportunity to work closely with the Head of Building Surveying to further grow the team and its client base. Candidates will also be expected to support and nurture junior members of the team, through their APCs and on a path to being an accomplished surveyor. This opportunity involves undertaking a broad range of surveying duties for various private and Local Authority clients across a wide variety of sectors.We primarily undertake work on prime and super prime residential properties, office buildings, theatres, shopping centres predominantly in London and the Southeast. The candidate will be expected to drive the projects forward in a proactive manner, be a team player, focused on excellence in service delivery and communications with clients and contractors alike, be extremely organised, personable and have a keen attention to detail. The role offers an excellent opportunity to work alongside Project Managers and Quantity Surveyors, Bank Monitoring Surveyors and Expert Witnesses specialising in quantum and technical matters. Day-to-day Responsibilities to include but not restricted to the following: • Generate new business relationships., • Develop and service existing clients., • Preparing fee proposals., • Being a major fee earner in the growing team. Undertake a broad range of surveying services to include but not limited to: • Measured and building surveys (residential and commercial)., • Party Wall services., • Writing specifications and prepare tender and contract documentation., • Provide Contract Administrator services., • Dilapidation services., • Undertaking defect analysis surveys and preparing reports., • Preparing Licences to Alter, monitoring work and signing off., • Assist with Expert Witness matters to include site inspections and preparation of CPR35 reports. WHAT YOU’LL NEED • To have an RICS accredited Degree in Building Surveying., • To be a full member of the RICS (MRICS)., • Strong interpersonal skills with colleagues, Clients and members of the public., • Good IT skills and a full working knowledge of Microsoft Office., • CAD/BIM Experience beneficial., • Have a keen eye for detail and strive to provide a quality service. WHAT WE OFFER Generous salary. Depends on level of education and experience. Benefits include pension, private health care, life insurance and critical illness cover. OFFICE LOCATION Adair Ltd 67-68 Long Acre London WC2E 9JD

HCL Tech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We are powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040. Experience Required: 10+Years. Job Description: As a ServiceNow Technical Architect, you'll be a pivotal leader, responsible for designing and guiding the implementation of robust and scalable ServiceNow solutions. You'll work closely with clients and development teams to translate complex business requirements into technical architectures that drive efficiency and innovation across the platform. Key Responsibilities: • Architectural Leadership: Lead the design and architecture of complex ServiceNow solutions, ensuring alignment with enterprise architecture standards, best practices, and client business objectives. This includes high-level and low-level technical design., • Platform Strategy & Roadmapping: Develop and articulate ServiceNow platform strategies and roadmaps, identifying opportunities for leveraging out-of-the-box capabilities, integrations, and strategic customizations., • Technical Advisory & Governance: Act as a subject matter expert and technical advisor to clients and internal teams, providing guidance on platform capabilities, performance optimization, security, and scalability. Establish technical governance to ensure solution integrity., • Requirement Analysis & Solution Design: Collaborate with business stakeholders to gather and analyze complex requirements, translating them into comprehensive technical designs and architectural blueprints for ServiceNow implementations., • Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to:, • Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management., • Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards., • IT Service Management (ITSM)., • IT Operations Management (ITOM)., • Customer Service Management (CSM)., • Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various integration methods (e.g., REST, SOAP, JDBC, MID Server)., • Technical Oversight & Quality Assurance: Provide technical oversight to development teams, ensuring adherence to architectural patterns, coding standards, and performance best practices. Participate in code reviews and ensure solution quality., • Prototyping & Demonstrations: Lead the creation of technical prototypes and conduct demonstrations of proposed ServiceNow solutions, showcasing platform capabilities and addressing client requirements., • Performance Tuning & Optimization: Identify and address performance bottlenecks, ensuring the scalability and optimal performance of ServiceNow applications., • Advanced Scripting & Development: Possess expert-level experience with ServiceNow scripting (Server-side JavaScript, GlideRecord, GlideSystem, UI Policies, Business Rules, Client Scripts, Script Includes) and the development of custom applications., • Agile Leadership: Guide agile development teams from a technical perspective, ensuring that user stories and technical tasks align with the overall architectural vision and delivery goals., • Platform Evolution: Stay current with the latest ServiceNow features, releases, and industry trends, applying new knowledge to enhance architectural designs and client solutions. Skills required: • Extensive experience as a ServiceNow Technical Architect or in a similar lead architectural role., • Demonstrated ability to design and implement end-to-end ServiceNow solutions across multiple modules., • Deep understanding of the ServiceNow platform architecture, data model, and security framework., • Expertise in ServiceNow best practices, including platform governance, performance optimization, and security hardening., • Proven experience with large-scale ServiceNow implementations and complex integrations., • Strong analytical and problem-solving skills with the ability to articulate complex technical concepts to both technical and non-technical audiences., • Experience with Agile development methodologies., • Relevant ServiceNow certifications (e.g., Certified Master Architect, Certified Technical Architect, Certified Application Developer, Certified System Administrator). Platform expertise required: ServiceNow GRC & SecOps.

Salesforce Administrator - Service Cloud Location: London : (Hybrid: 2 days office-based, 3 days remote) Right to Work: Candidates must have the right to work in the UK without visa restrictions (no sponsorship offered) Our Client is seeking a Salesforce Administrator with strong expertise in Service Cloud (MUST), Experience Cloud preferred and Marketing cloud (nice to have). Key Responsibilities: • Support Service desk team for any Level 3 issues, • Manage Salesforce configuration: objects, fields, page layouts, record types, workflows, flows, and approvals, • Administer users, roles, profiles, and security settings, • Create reports and dashboards, • Maintain data quality through cleansing and de-duplication, • Environment refresh activities, • Collaborate on integrations and AppExchange implementations (if any), • Stay updated with Salesforce releases and recommend improvements, • Support deployments Requirements: • 5+ years of hands-on Salesforce admin experience (Service Cloud (MUST) , Experience Cloud preferred, Marketing cloud (nice to have)), • Salesforce Administrator Certification (Advanced Admin a plus), • Strong skills with automation tools (Flows, etc), • Experience with data migration tools (Data Loader, etc.), • Excellent communication and stakeholder management skills

Based at: Imperial College, South Kensington, London Monday to Friday First things first. what can we offer you? · 25 days annual leave + bank holidays (with option to buy 5 more) PLUS a day off for your birthday and increase with length of service! · Overtime availability · Matched pension (6–8%) · Life Assurance & Private Medical Insurance (after 12 months) · Flexible benefits including retail discounts, electric car scheme, wellbeing support · Recognition & referral bonus programmes · Volunteering day & Employee Assistance Programme · Are you an experienced FM Contract Administrator ready to take the next step in your career? We’re looking for a proactive and highly organised Lead Contract Support to join our team based at the prestigious Imperial College London. In this key role, you’ll lead a small administrative team, ensuring smooth back-office operations and delivering high-quality support to operational teams and stakeholders. What you’ll be doing? · Team Leadership: Manage, train, and develop the Contract Support Team, ensuring high performance and effective cover for absences. · Operational Coordination: Oversee scheduling and planning of PPM tasks, access arrangements, permits to work, and CAFM updates to meet KPIs and SLAs. · Client & Supplier Support: Handle client and supplier queries, manage shared inboxes, attend meetings, and follow up on actions. · Financial & Commercial Support: Process quotations, POs, invoices, and timesheets, and support accurate financial reporting and compliance with payment terms. · Reporting & Compliance: Ensure documentation, service reports, and QMS records are accurate, complete, and uploaded to CAFM. · Process Improvement: Identify and implement improvements to raise service standards and operational efficiency. What We’re Looking For: · Proven experience in a Contract Administrator role within Facilities Management · Strong leadership and team management skills · Excellent communication and customer service capabilities · High level of organisation, with the ability to prioritise and multi-task · Solid understanding of CAFM systems, preferably Planon · Experience in process improvement, compliance, and driving high standards At Dalkia, we’re passionate about delivering high-quality facilities services that keep our clients’ buildings running smoothly. We promote a culture of safety, collaboration, and professional growth. As a Maintenance Assistant, you’ll be a valued member of a trusted team committed to excellence and customer satisfaction. We are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you.

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark. It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. EXPERIENCE : 10+ Years As a ServiceNow Technical Architect, you'll be a pivotal leader, responsible for designing and guiding the implementation of robust and scalable ServiceNow solutions. You'll work closely with clients and development teams to translate complex business requirements into technical architectures that drive efficiency and innovation across the platform. Key Responsibilities • Architectural Leadership: Lead the design and architecture of complex ServiceNow solutions, ensuring alignment with enterprise architecture standards, best practices, and client business objectives. This includes high-level and low-level technical design., • Platform Strategy & Roadmapping: Develop and articulate ServiceNow platform strategies and roadmaps, identifying opportunities for leveraging out-of-the-box capabilities, integrations, and strategic customizations., • Technical Advisory & Governance: Act as a subject matter expert and technical advisor to clients and internal teams, providing guidance on platform capabilities, performance optimization, security, and scalability. Establish technical governance to ensure solution integrity., • Requirement Analysis & Solution Design: Collaborate with business stakeholders to gather and analyze complex requirements, translating them into comprehensive technical designs and architectural blueprints for ServiceNow implementations., • Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to:, • Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management., • Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards., • IT Service Management (ITSM)., • IT Operations Management (ITOM)., • Customer Service Management (CSM)., • Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various integration methods (e.g., REST, SOAP, JDBC, MID Server)., • Technical Oversight & Quality Assurance: Provide technical oversight to development teams, ensuring adherence to architectural patterns, coding standards, and performance best practices. Participate in code reviews and ensure solution quality., • Prototyping & Demonstrations: Lead the creation of technical prototypes and conduct demonstrations of proposed ServiceNow solutions, showcasing platform capabilities and addressing client requirements., • Performance Tuning & Optimization: Identify and address performance bottlenecks, ensuring the scalability and optimal performance of ServiceNow applications., • Advanced Scripting & Development: Possess expert-level experience with ServiceNow scripting (Server-side JavaScript, GlideRecord, GlideSystem, UI Policies, Business Rules, Client Scripts, Script Includes) and the development of custom applications., • Agile Leadership: Guide agile development teams from a technical perspective, ensuring that user stories and technical tasks align with the overall architectural vision and delivery goals., • Platform Evolution: Stay current with the latest ServiceNow features, releases, and industry trends, applying new knowledge to enhance architectural designs and client solutions. Skills • Extensive experience as a ServiceNow Technical Architect or in a similar lead architectural role., • Demonstrated ability to design and implement end-to-end ServiceNow solutions across multiple modules., • Deep understanding of the ServiceNow platform architecture, data model, and security framework., • Expertise in ServiceNow best practices, including platform governance, performance optimization, and security hardening., • Proven experience with large-scale ServiceNow implementations and complex integrations., • Strong analytical and problem-solving skills with the ability to articulate complex technical concepts to both technical and non-technical audiences., • Experience with Agile development methodologies., • Relevant ServiceNow certifications (e.g., Certified Master Architect, Certified Technical Architect, Certified Application Developer, Certified System Administrator)., • ServiceNow GRC & SecOps

Senior Recruitment Consultant or above Perm HR desk - London, Cheapside Your New Team: Hays HR are the UK’s largest, specialist recruiter with over 60 consultants. Last year we successfully recruited 1,440 HR professionals into HR Jobs Nationally. Within Hays HR, is the London Public Sector HR team, based in Cheapside. We are now looking to recruit an experienced Recruitment Consultant (Senior Recruitment Consultant or above) to join this successful team. Recruit for one of the most strategic desks in the business – You will specialise in the recruitment of permanent HR professionals into Charity & NfP, NHS, Local Government and Housing organisations. This desk is packed with warm relationships and mapped-out HR contacts, making it easy to hit the ground running. You'll work with high-profile clients like the City of London, Goldsmiths, University of West London, Queen Mary, and even the Houses of Parliament. From managing campaigns to spotting new business, this is a high-impact opportunity with real commercial potential. This desk has incredible potential, with anticipated billings between £250k-£350k per annum. This is an exciting opportunity to interact and deliver recruitment services to existing clients, and through your own commercial awareness and drive, deliver targeted and strategic business development. There is vast opportunity to grow our market share across these sectors, and we anticipate consistent fee growth and client wins. The benefit of working within this well-established team is you will be collaborating with high performing individuals, who are true specialists in their sector and industry, and have an impeccable reputation. This presents a wonderful environment for the right individual to make an impact quickly on their own desk and be financially rewarded. Your New Role: As a specialist HR recruiter into the Public Sector, you will become a subject matter expert in Human Resources and the various components that make up the discipline, including recruitment, learning and development, HR transformation and change, HR Systems, Employee Relations and much more. Experience with HR recruitment isn’t essential as you will receive a wealth of training in these areas and benefit from the support of highly experienced managers in your office, as well as specialist technical support from our National Specialism Director, and your Director who will share their 15+ years’ experience across the specialism. An ability to learn quickly will be important as you will be expected to recruit successfully in these areas from HR Administrator level to HR Director level, almost immediately. You will benefit from existing, strong client relationships, but the expectation is that you will also be very pro-active and strategic in your business development activity. Business Development is key to being successful in this position and a large proportion of your time will be spent reaching out to sell our recruitment services to new clients, both in meetings and virtually. Your candidates are also of utmost importance. In a skill short market, you must demonstrate innovative ways of attracting the best HR talent and provide an outstanding service in introducing them to suitable employers, managing the candidate experience from initial contact through to appointment and post-start support. In summary your role will be an equal split of candidate engagement and client engagement activity. Your objectives will be based around three key strategic themes; Be visible and build relationships in HR, convert candidate relationships into client relationships, and have a reputation for being a true HR recruiting expert in your market. What you’ll need to succeed: Above all, you should have a strong work ethic where you are motivated and enthusiastic about carving out a career in recruitment. Prior recruitment experience is necessary (manager experience is helpful, but not essential), but you will be prepared to work hard, strive to achieve targets, and have an interest and ability to thrive in a corporate environment. You will be naturally inquisitive to help you build your market knowledge and build strong business relationships. You will be ambitious, driven to progress your career quickly and have strong sales skills with the ability to consult and advise both clients and candidates. To do all of this you will need excellent interpersonal skills with the passion to want to achieve results. You’ll be ambitious with passion, credibility, and drive. Your unbeatable interpersonal skills will enable you to build strong relationships with your candidates and clients, which will be vital to your own success and the success of the business. What you’ll get in return: At Hays, we know that recruitment can be demanding and competitive. However, as the market leader, Hays offers you the best training in the industry to support you in your development from Manager, Senior Manager and beyond. You will receive classroom training and on-the-job coaching from highly knowledgeable consultants which will enable you to develop a lasting and successful career. We believe in recognising success, so not only do we promote from within, but you will be rewarded with uncapped commission and unrivalled incentives and benefits.

Payroll Administrator Potters Bar | £28,000 per annum | Mon-Thurs 9am-5pm, Fri 9am-4pm Are you a competent administrator with payroll or direct payments experience and a keen eye for detail.Do you have a passion for delivering excellent service? Our client, a well-established organisation i

We are seeking a highly organised and detail-oriented Investment Administrator to join this fantastic team, working to support the Investment Managers and Client Service Executives to deliver exceptional customer service. Duties of the Investment Administrator to include:. Due to exciting expansion

The Financial Planning Administrator position offers a competitive salary, 25 days' annual leave plus additional holiday over Christmas, private medical insurance, death in service cover, and a pension via salary exchange. The client is a thriving and expanding financial planning business based in t

Wealth and Asset Management firm are looking for an experienced Client Services Administrator to work with Investment Managers in the Charities team to deliver high quality client service to Charity clients as well as suggesting improvements to working practices of the wider Client Administration de

Car Sales & Customer Service Administrator. At Terani, you’ll be part of a brand that values excellence, trust, and client care. Terani is a leading prestige car dealership based in Park Royal, London, specialising in high-end, bespoke vehicles.

Warranty / Service Administrator required for our Automotive Client based in Belvedere. For your hard work as a Warranty / Service Administrator our client is offering a salary of £33,000 basic. Have a previous working experience within a Warranty / Service Administrator role.

Our client, an independent financial services provider, is currently seeking a Senior Administrator to join their Family Office team to deliver a first class administrative service to a varied portfolio of UHNW clients and assist with the supervision of junior team members.

Our Client, an international IT/Telecom service providers throughout the world, is currently recruiting a Japanese speaking IT Administrator to join their professional and friendly team. Excellent written and verbal communication skill in Japanese and English (speaking, reading, writing). ISMS polic

Our client, a Wealth and Asset Management company based in the City of London, is looking for an experienced Senior Client Services Administrator to work with Investment Managers in the Private Client team to deliver high quality client service to clients as well as suggesting improvements to workin

A Wealth and Asset Management company based in the City of London, are looking for an experienced Senior Client Services Administrator to work with Investment Managers in the Private Client team to deliver high quality client service to clients as well as suggesting improvements to working practices