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Client service administrator jobs in United Kingdom

Are you a business? Hire client service administrator candidates in United Kingdom

  • Legal Administrator
    Legal Administrator
    11 days ago
    £24000–£30000 yearly
    Full-time
    London

    About Us Ackroyd Legal is a dynamic, growing law firm with a strong reputation for client care and efficiency. We pride ourselves on delivering a proactive, professional service while maintaining a supportive and ambitious team culture. The Role We are seeking an organised and proactive Legal Administrator to support our busy legal teams. This is an excellent opportunity for someone looking to develop a long-term career within a progressive law firm. Key Responsibilities • Opening and setting up new client files (including AML checks and onboarding), • Managing and updating case management systems (e.g. LEAP), • Preparing and formatting legal documents and correspondence, • Liaising with clients, estate agents, lenders and third parties, • Handling incoming calls and emails in a professional manner, • Assisting New Business Team with general administrative tasks, • Ensuring compliance procedures are followed at all times About You • Previous administrative experience (legal experience preferred but not essential), • Excellent organisational skills and attention to detail, • Strong communication skills, both written and verbal, • Ability to prioritise workload and meet deadlines, • Professional, proactive and client-focused approach, • Confident using Microsoft Office and case management systems What We Offer • Competitive salary (dependent on experience), • Clear progression opportunities, • Supportive team environment, • Ongoing training and development If you are ambitious, detail-oriented, and looking to join a forward-thinking law firm, we would love to hear from you.

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  • Office Manager
    Office Manager
    17 days ago
    £31000–£34000 yearly
    Full-time
    London

    Duties and Responsibilities: • Developing long-term goals and strategies for business growth and expansion., • Managing the daily administrative operations of the business., • Developing, implementing and managing new business and marketing strategies., • Managing new enquiries and confirming services with clients., • Maintaining digital record-keeping systems and company documentation., • Preparing management reports, including sales performance, stock levels and expenditure reports., • Tracking order timelines and deliverables for e-commerce, advertising campaigns, etc., • Monitoring order processing, returns management and stock updates across online platforms., • Compiling reports (Google Analytics, Facebook Ads, Amazon Seller Central) for review., • Maintaining organised digital filing systems (Google Drive, Dropbox, SharePoint)., • Liaising with suppliers, courier partners and service providers., • Ensuring compliance with company policies, data protection regulations and operational procedures., • Handling customer enquiries, complaints and feedback., • Liaising with service centres and notifying clients of receipt of mail on a daily basis., • Identifying process improvements to enhance operational efficiency. Experience / Skills / Qualifications: • Proven relevant experience., • Knowledge of online marketplace operations., • Strong organisational and reporting skills., • Ability to independently manage remote office systems., • Relevant Bachelor’s or Master’s degree.

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  • Junior Projects Assistant
    Junior Projects Assistant
    18 days ago
    £18000–£25000 yearly
    Full-time
    London

    Job description We are looking for a highly motivated and organised individual to join our team as Junior Projects Assistant. Candidates must have excellent numeracy skills, strong communication abilities, and a positive, proactive attitude. Our Company Inside Out Contracts Ltd are recognised as one of the UK’s market leaders for commercial furniture, with a friendly and dynamic team based at our head office & showroom in Greenwich, London SE8. We specialise in supplying contemporary furniture and bespoke design service globally to the leisure market and work with some of worlds the biggest and most exciting brands, particularly restaurants, hotels, airports, cruise liners & nightclubs. Some of our recent work includes: The Mondrian, F1 Experience, Ascot Racecourse, Hilton Hotels, Wimbledon, KOKO, The Shard, The Royal Albert Hall, Virgin Trains & Hotels, Marriot Hotels, VIP airport lounges, Curzon Cinemas, AMEX VIP Lounge at the O2, Krispy Kreme & Gails Bakeries UK roll out. Inside Out has ambitious international growth plans, with our newly opened New York office and a European office in Berlin supporting our European business. We are also proud winners of the King’s Award for Enterprise in International Trade 2025, recognising our global reach and contribution to UK exports. Job Specification We are looking for a highly organised and ambitious individual to work as Junior Projects Assistant. Candidates must have a good attitude, excellent numeracy skills, polite phone manner, IT skills and strong attention to detail. This is a fantastic opportunity to work in a fast-paced environment directly with our Key Account Manager and be part of the growing team at Inside Out Contracts, one of the best commercial furniture specialists in the UK. Interest in interiors and/or design is helpful. Job General Duties: • Respond promptly to new enquiries, • Calculating costs accurately, • Generating quotes on our CRM, • Liaising with clients and suppliers, • Administrative duties – including ordering samples, • Ensuring that paperwork is prepared for the sales team, • Keeping the CRM updated – including client details and live projects, • New business research Skills/Experience required • Excellent organisational skills and attention to detail, • Excellent Numeracy skills, • Good communication skills – spoken & written, • IT skills with good knowledge of MS Office Suite – Word, Excel & Outlook, • Experience with CRM useful, • Ability to multitask and ability to prioritise tasks and work under pressure, • Positive, can-do attitude, • Initiative and the ability to ‘make things happen’., • Punctual, reliable and adaptable. Start Date September March/April 2026 WHAT WE OFFER • Salary of £18k to £25k depending on experience, • Great prospects in a fast-growing company, • Working hours 9AM-5:30PM Monday - Friday with 1 hour lunch break., • Friendly team with an office dog, • Team nights out when company hits target Please note: This is a full-time, office-based position located above our modern furniture showroom in the heart of Greenwich, London (SE8). Remote or hybrid working is not available for this role. Due to the high number of applications we receive, if you have not heard from us by February 27th you have been unsuccessful on this occasion.

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  • House Coordinator (12 Month Fixed-Term Contract)
    House Coordinator (12 Month Fixed-Term Contract)
    18 days ago
    £14–£15 hourly
    Full-time
    London

    The Role We are currently recruiting for a House Coordinator (Fixed Term) to cover a period of maternity leave for approximately one year. The role is to ensure a welcoming and memorable experience at 1 Warwick for all members, guests, and client partnerships. You will ensure the reception experience runs smoothly and clear communication is delivered throughout the House, as the primary gatekeeper and ambassador for the House. Key Responsibilities • Ensure a hospitable service is always delivered and that all members and guests are welcomed, known by name, checked in and their needs are met and held as the priority., • Be the ambassador of knowledge on all member services and activities across Mortimer House., • Regularly communicating with the Reception Manager any updates on all reception, Member queries, feedback, and housekeeping., • Complete the new member onboarding process for all tiers of membership as communicated by membership team., • Communicate to the 1 Warwick team all relevant event information needed to deliver exceptional member experiences., • Be knowledgeable on all aspects of House programmes and manage distribution and availability of printed copy around the House., • Ensure all checklists are completed and signed off, daily, weekly, and monthly., • Ensuring the reception desk is clutter free and an engaging space to welcome people., • Manage the atmosphere, music, scent, and heating for reception and workspaces., • Communicate to Office Floor Coordinators all changes or requests from Members., • Ensure all member systems always work seamlessly, and liaising with our IT providers., • Ensure members have access to information of services, promotions, and events across both Maslow’s houses., • Management of all refreshments, technology, atmosphere, and coordination for internal and external meeting room bookings., • Ensure the reception inbox, landline and mobile communication is monitored in a timely and professional manner and in line with our brand tone of voice., • Manage restaurant bookings and enquiries/requests where needed., • Distribute member post correctly and in a timely manner., • Be the point of contact for all external contractors, logging arrival and departure times., • Ensure the Function sheets are distributed by the events team to the specific departments., • To carry out any other duties that may be required by the Reception Manager and General Manager., • Contribute to an enjoyable working environment., • Build a strong relationship with the F&B Managers and HODs to allow support in administration. Requirements: • Previous experience in a similar role, • Excellent communication and interpersonal skills, • Strong attention to detail and multitasking abilities, • Ability to work effectively in a team and under pressure., • Positive attitude and willingness to go the extra mile to exceed customer expectations., • Flexibility to work evenings, weekends, and holidays as required. In Return We Offer: • £450 Gross Refer-a-friend scheme (unlimited referrals!), • 50% discount on F&B onsite, • Reward and discounts platform, • SmartTech and CycleToWork schemes, • Access to delicious on shift meals *Please note that we do not have a Skilled Worker Sponsor License

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  • Sales Assistant
    Sales Assistant
    25 days ago
    £12.5–£14 hourly
    Part-time
    London

    Sales Admin & Host – Events & Hospitality We’re looking for a proactive, people-loving Sales Admin & Host to support our events and bookings team, with a particular focus on the Mary Read Boat. This role is perfect for someone who enjoys both the behind-the-scenes organisation and being front-facing with clients, helping to upsell spaces, packages and experiences. You’ll play a key role in ensuring bookings run smoothly from first enquiry to event day, while delivering an outstanding customer experience. Key Responsibilities - Sales & Administration • Accurately entering customer enquiries and orders into our CRM system, • Processing quotations and following up with clients, • Managing the end-to-end booking process, from enquiry to confirmation, • Ensuring agreed delivery dates, event details and client expectations are met, • Liaising with internal teams to ensure all event requirements are clearly communicated, • Upsell areas and packages Customer Communication • Handling customer queries via email and phone in a friendly, professional manner, • Acting as a point of contact for clients before and during their booking journey, • Building strong relationships with clients to encourage repeat bookings Upselling & Hosting • Confidently upselling areas, packages and add-ons (food, drinks, experiences), • Supporting on-site hosting when required, welcoming guests and clients, • Ensuring every guest feels looked after and has a great experience What We’re Looking For • A natural people person — warm, outgoing and full of personality, • A confident communicator who enjoys speaking to clients and building rapport, • Highly organised, polished and able to juggle multiple bookings, • Comfortable working in a fast-paced hospitality or events environment, • Previous experience in hospitality, front-of-house, sales admin or events, • A genuine passion for great service and making people feel welcome Why Join Us? • Work in a unique, creative hospitality environment, • Be part of a friendly, supportive team, • Develop your skills across sales, events and customer experience, • Opportunities to grow within the business

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  • Health Care Support Worker
    Health Care Support Worker
    2 months ago
    £12.8 hourly
    Full-time
    London

    Job Summary We are seeking a compassionate and detail-oriented Health Care Assistant/Support Worker to join our healthcare team. This role involves providing essential support to patients across various medical settings, including inpatient, outpatient, emergency, and specialized units such as Geriatrics, PICU, and Medical-Surgical departments. The ideal candidate will possess a strong foundation in patient care, medical terminology, and clinical procedures, contributing to the delivery of high-quality healthcare services. Prior hospital or clinic experience, particularly in Level I or Level II trauma centers, is highly desirable. This position offers an opportunity to work in a dynamic environment where your skills directly impact patient outcomes. N.B -Please note that this role currently requires a full UK driving licence and access to a vehicle. Due to specific client care needs (Genuine Occupational Requirement), we are also seeking female carers for this positionResponsibilities Assist with patient intake processes, including recording vital signs and collecting medical histories Support patient care activities such as medication administration, dressing changes, and basic life support procedures Document patient information accurately using Electronic Health Record (EHR) systems and ICD coding Monitor and report patient status changes, ensuring timely communication with healthcare providers Support hospital medicine, urgent care, internal medicine, and medical-surgical units by performing routine clinical tasks Assist with diagnostic procedures including X-ray preparation and basic assessments of physiology and anatomy knowledge Provide compassionate patient service across diverse populations including geriatrics and pediatric intensive care units (PICU) Maintain infection control standards and assist in maintaining a safe hospital environment Support medical administrative functions such as scheduling and documentation compliance Skills Strong knowledge of medical terminology, physiology, anatomy, ICD coding, and medication administration protocols Experience working within hospital environments such as Level I or Level II trauma centers preferred Proficiency with Electronic Health Record (EHR) systems and medical administrative support tasks Ability to perform basic clinical procedures including vital signs measurement and patient intake assessments Familiarity with emergency medicine protocols and urgent care procedures Excellent patient service skills with compassionate communication abilities Knowledge of outpatient and inpatient care practices across various specialties including Geriatrics, Internal Medicine, Medical-Surgical, OR experience, and hospital experience in trauma centers is highly valued Basic life support certification or higher is preferred to ensure readiness for emergency situations This position is integral to delivering exceptional healthcare support services that enhance patient safety and comfort. We seek dedicated professionals eager to grow within a supportive clinical environment committed to excellence in patient care. Job Types: Full-time, Part-time, Permanent Work Location: In person

    Immediate start!
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  • Mortgage Advisor
    Mortgage Advisor
    2 months ago
    £25000–£30000 yearly
    Full-time
    Canary Wharf Estate, London

    Employed Mortgage Broker Landmark Private Finance (LPF) Location: Office-based / Hybrid (UK) Salary: £28,000 basic + uncapped commission Employment Type: Full-time, employed About Landmark Private Finance Landmark Private Finance (LPF) is a growing, Alongside LPF, the group includes Landmark Specialist Finance (LSF), our specialist lending arm focused on complex, high-value, and non-standard cases. This structure provides advisers with exposure not only to mainstream residential lending, but also to specialist finance, complex buy-to-let, bridging, development, second charge, and commercial funding, offering exceptional long-term career progression. The Role We are seeking an Employed Mortgage Broker to join LPF’s residential advisory team. The role offers strong lead support, full administrative backing, and the opportunity to progress into specialist and higher-value cases via LSF. This is an ideal opportunity for an adviser looking to build a long-term career within a group that actively supports development into specialist finance. Key Responsibilities Provide regulated mortgage advice to residential and buy-to-let clients Complete full fact-finds, affordability assessments, and suitability recommendations Source and recommend whole-of-market mortgage solutions Manage cases from submission through to completion Liaise with lenders, solicitors, surveyors, and internal teams Maintain FCA-compliant files and accurate records Deliver consistently high levels of client service Identify and refer suitable cases into Landmark Specialist Finance (LSF) for specialist lending solutions Requirements CeMAP qualified (or equivalent) Experience as a mortgage adviser/broker (employed or self-employed) Solid understanding of residential and buy-to-let lending Strong knowledge of FCA compliance and advice standards Professional, client-focused approach Ambition to progress into specialist or complex lending over time Career Progression Landmark offers immense career progression opportunities, including: Exposure to specialist finance cases via LSF Development into complex lending (bridging, development, second charge, commercial) Progression into senior adviser or specialist broker roles Long-term growth within a multi-entity financial services group What We Offer £28,000 basic salary Uncapped commission structure High-quality lead flow and internal referrals Dedicated administration and case progression support Access to specialist finance knowledge and mentorship Clear progression pathway within LPF and LSF Professional, growth-focused working environment

    No experience
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  • Operations Assistant
    Operations Assistant
    2 months ago
    £26000–£29000 yearly
    Full-time
    London

    About sub800 At sub800, we create flexible, managed office spaces designed around people. We believe great offices aren’t just about design — they’re about service, experience and proactive support. Our operations team sits at the heart of that experience, ensuring every client interaction is smooth, professional, and personal. The Role The Operations Assistant plays a key role in delivering a premium, concierge-level service to our clients, while supporting the smooth day-to-day running of our workspaces. You will be one of the main points of contact for client requests, taking ownership from first enquiry through to resolution. Working closely with the Operations Director and wider team, you’ll balance operational coordination with a strong focus on client satisfaction, communication and experience. This is a hands-on, varied role, well suited to someone who enjoys working with people, solving problems and taking pride in delivering an excellent service. Key Responsibilities Client Experience & Service Delivery • Act as a primary point of contact for client operational queries, delivering a friendly, professional and responsive service at all times., • Take ownership of requests from start to finish, providing clear updates and managing expectations throughout., • Build strong working relationships with clients by understanding their needs and anticipating requirements where possible., • Support client move-ins, office setups, changes and ongoing space requirements to ensure a smooth and welcoming experience. Operations & Supplier Coordination • Coordinate contractors, maintenance works, deliveries and site visits with minimal disruption to clients., • Proactively follow up with suppliers to ensure work is completed on time and to a high standard., • Identify potential issues early and work collaboratively to resolve them efficiently and professionally. Administration & Compliance • Log, track and prioritise tasks using internal systems to ensure nothing is missed., • Maintain accurate records for compliance and building documentation, including health & safety, FRA actions and access logs., • Support access management (keys/fobs), inventories and shared operational documentation. Day-to-Day Building Operations • Support events, hospitality requests and office presentation, ensuring spaces are always client-ready., • Manage ad-hoc requests alongside larger projects, responding calmly and efficiently in a fast-paced environment., • Help uphold the overall look, feel and service standards of sub800 spaces., • Respond promptly to incoming client queries, ensuring issues are resolved or escalated appropriately. What We’re Looking For Essential • A genuine passion for customer service and delivering an excellent client experience., • A hospitality-led mindset, with a natural instinct to be helpful, proactive and professional., • Strong communication skills, both written and verbal., • Highly organised with strong attention to detail., • Comfortable managing multiple priorities in a fast-paced, client-facing environment., • Confident dealing with clients, suppliers and contractors., • Reliable, solutions-focused and comfortable taking ownership of tasks. Desirable • Experience in hospitality, serviced offices, hotels, facilities, property or office management., • Experience coordinating suppliers or handling operational requests., • Familiarity with compliance processes or building operations., • Comfortable using Outlook, Excel/Google Sheets and task management tools. Why Join sub800 • Be part of a growing, people-focused business where service genuinely matters., • Work closely with senior leadership and gain broad operational exposure., • Enjoy a varied role where no two days are the same., • Play a visible role in shaping and delivering an exceptional client experience.

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