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Client service administrator jobs in United Kingdom

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  • Executive Assistant
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    Executive Assistant
    2 hours ago
    £35000–£80000 yearly
    Part-time
    London

    • Managing schedules and appointments., • • Handling correspondence: managing emails, and other communication platforms., • • Call management: answering and directing telephone calls., • • Preparing letters, invoices, memos, statements, and other documents., • • Arranging and maintaining records: ensuring that various records, such as contracts, and client information, are up to date., • • Making travel arrangements: booking flights, hotels, and transportation., • • Coordinating events, including social functions and dinners., • • Providing general administrative support., • • Meeting and greeting clients and visitors., • • Taking meeting notes and reporting back with actions., • How to become a Personal Assistant, • There is no specific pathway for a Personal Assistant. Some sectors and employers may demand an applicant educated to degree level; however, the priority is often placed on those who have built their career with ample experience to date., • If you’re starting afresh, and applying for your first PA job it’s worth:, • • Focusing on your transferable skills, such as organisation, communication, flexibility and ability to take constructive criticism on the chin., • • Considering taking a course: there are ample courses and training programmes available, including those with a bespoke focus, such as ILSPA, for Legal PA job roles., • • Applying for entry-level positions: starting with an entry-level administrative assistant job, or receptionist role, which will provide experience of working in a professional office environment., • • Starting out in a team assistant job, office manager position, or secretary role; all highly-reputable professions imparting the experience required to move into a PA role.

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  • Reception Coordinator – Administration
    Reception Coordinator – Administration
    14 days ago
    £23500–£26000 yearly
    Full-time
    Whitechapel, Tower Hamlets

    Reception Coordinator – Administration Location: Stepney Green, E1 4DT (This is a fully office based role) Salary: £23,500 - £26,000 Vacancy Type: Permanent, Monday to Friday 10am to 6pm, Saturday 11am to 5pm (You will get 1 day off during the week to compensate working on Saturday) Are you looking for a fresh challenge? Can you start at short notice? You will play a central role in ensuring the smooth operation of their office administration tasks, from general admin, general reception duties and H&S duties. You need to have reception or administration experienced, or both and be reliable and with good written and verbal customer service skills. Want more details about what you will be doing? Great - read on! Meet and greeting visitors, ensure the visitor log is completed and advising departments on their visitor’s arrival, as well as sending customer feedback emails. Receiving, signing and informing or distributing to relevant departments via Teams. Answer and direct calls via various platforms and assist tenants with queries, booking appointments or directing them in as to speak to the relevant persons. Assisting clients by explaining various lettings processes, collecting and informing them of what documentation is needed, taking any pending payments, distributing keys and feeding information back to the rest of the admin department. Assisting tenants with final account balance checks and end of tenancy payments outstanding. Send out various documents to landlords and tenants information requirements. Is your skill set? Excellent telephone manor and face to face customer service aptitude is a must. Great computer skill and knowledge of systems such as Word, Excel, Teams, Microsoft. Excellent communicator in both verbal and written English. 2 years established previous experience in reception and administration duties. Have a strong and confident nature, able to multitask and prioritise in a busy fast paced environment. Have great time management and organisational skills What we offer you! A open plan vibrant office with music, and fresh fruit available every day. Staff Benefits such as discounts in shops, restaurants, entertainment establishments, GP, Counselling and Wellness access, and regular paid for eye sight test. Additional annual leave, and SSP top up pay accrued with length of service* A day off for your birthday, and a wellness day off per year* Company closure between Christmas to New Year* Summer party as well as the annual winter party (*terms & conditions apply) To Apply If you feel you are a suitable candidate and would like to work for City Rooms, please don’t hesitate to apply.

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  • Office Manager
    Office Manager
    15 days ago
    £30000–£32000 yearly
    Full-time
    London

    Doodle Recruitment Ltd is a growing recruitment agency dedicated to connecting talented candidates with leading employers. We pride ourselves on delivering professional, reliable, and efficient recruitment services. We are currently seeking a highly organised and proactive Office Manager to support our daily operations and recruitment team. Key Responsibilities: • Manage the day-to-day running of the office to ensure smooth and efficient operations, • Act as the first point of contact for clients, candidates, and visitors, • Handle incoming calls, emails, and general enquiries professionally, • Support the recruitment team by posting job adverts and coordinating interviews, • Maintain accurate candidate and client records using internal systems and spreadsheets, • Manage office supplies, place orders, and liaise with suppliers, • Coordinate office maintenance and ensure a safe working environment, • Assist with onboarding administration and compliance documentation, • Support the Director and team with general administrative duties Requirements: • Previous experience in office administration or office management, • Strong organisational and multitasking skills, • Excellent communication and interpersonal skills, • Good knowledge of Microsoft Office (Outlook, Word, Excel), • Ability to work independently and maintain confidentiality, • Friendly and supportive working environment, • Opportunity to grow within a developing recruitment company, • Competitive salary, • Training and development opportunities How to Apply: Please send your CV and cover letter to Doodle Recruitment Ltd. We look forward to hearing from you.

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  • Legal Administrator
    Legal Administrator
    26 days ago
    £24000–£30000 yearly
    Full-time
    London

    About Us Ackroyd Legal is a dynamic, growing law firm with a strong reputation for client care and efficiency. We pride ourselves on delivering a proactive, professional service while maintaining a supportive and ambitious team culture. The Role We are seeking an organised and proactive Legal Administrator to support our busy legal teams. This is an excellent opportunity for someone looking to develop a long-term career within a progressive law firm. Key Responsibilities • Opening and setting up new client files (including AML checks and onboarding), • Managing and updating case management systems (e.g. LEAP), • Preparing and formatting legal documents and correspondence, • Liaising with clients, estate agents, lenders and third parties, • Handling incoming calls and emails in a professional manner, • Assisting New Business Team with general administrative tasks, • Ensuring compliance procedures are followed at all times About You • Previous administrative experience (legal experience preferred but not essential), • Excellent organisational skills and attention to detail, • Strong communication skills, both written and verbal, • Ability to prioritise workload and meet deadlines, • Professional, proactive and client-focused approach, • Confident using Microsoft Office and case management systems What We Offer • Competitive salary (dependent on experience), • Clear progression opportunities, • Supportive team environment, • Ongoing training and development If you are ambitious, detail-oriented, and looking to join a forward-thinking law firm, we would love to hear from you.

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  • Office Manager
    Office Manager
    1 month ago
    £31000–£34000 yearly
    Full-time
    London

    Duties and Responsibilities: • Developing long-term goals and strategies for business growth and expansion., • Managing the daily administrative operations of the business., • Developing, implementing and managing new business and marketing strategies., • Managing new enquiries and confirming services with clients., • Maintaining digital record-keeping systems and company documentation., • Preparing management reports, including sales performance, stock levels and expenditure reports., • Tracking order timelines and deliverables for e-commerce, advertising campaigns, etc., • Monitoring order processing, returns management and stock updates across online platforms., • Compiling reports (Google Analytics, Facebook Ads, Amazon Seller Central) for review., • Maintaining organised digital filing systems (Google Drive, Dropbox, SharePoint)., • Liaising with suppliers, courier partners and service providers., • Ensuring compliance with company policies, data protection regulations and operational procedures., • Handling customer enquiries, complaints and feedback., • Liaising with service centres and notifying clients of receipt of mail on a daily basis., • Identifying process improvements to enhance operational efficiency. Experience / Skills / Qualifications: • Proven relevant experience., • Knowledge of online marketplace operations., • Strong organisational and reporting skills., • Ability to independently manage remote office systems., • Relevant Bachelor’s or Master’s degree.

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  • Junior Projects Assistant
    Junior Projects Assistant
    1 month ago
    £18000–£25000 yearly
    Full-time
    London

    Job description We are looking for a highly motivated and organised individual to join our team as Junior Projects Assistant. Candidates must have excellent numeracy skills, strong communication abilities, and a positive, proactive attitude. Our Company Inside Out Contracts Ltd are recognised as one of the UK’s market leaders for commercial furniture, with a friendly and dynamic team based at our head office & showroom in Greenwich, London SE8. We specialise in supplying contemporary furniture and bespoke design service globally to the leisure market and work with some of worlds the biggest and most exciting brands, particularly restaurants, hotels, airports, cruise liners & nightclubs. Some of our recent work includes: The Mondrian, F1 Experience, Ascot Racecourse, Hilton Hotels, Wimbledon, KOKO, The Shard, The Royal Albert Hall, Virgin Trains & Hotels, Marriot Hotels, VIP airport lounges, Curzon Cinemas, AMEX VIP Lounge at the O2, Krispy Kreme & Gails Bakeries UK roll out. Inside Out has ambitious international growth plans, with our newly opened New York office and a European office in Berlin supporting our European business. We are also proud winners of the King’s Award for Enterprise in International Trade 2025, recognising our global reach and contribution to UK exports. Job Specification We are looking for a highly organised and ambitious individual to work as Junior Projects Assistant. Candidates must have a good attitude, excellent numeracy skills, polite phone manner, IT skills and strong attention to detail. This is a fantastic opportunity to work in a fast-paced environment directly with our Key Account Manager and be part of the growing team at Inside Out Contracts, one of the best commercial furniture specialists in the UK. Interest in interiors and/or design is helpful. Job General Duties: • Respond promptly to new enquiries, • Calculating costs accurately, • Generating quotes on our CRM, • Liaising with clients and suppliers, • Administrative duties – including ordering samples, • Ensuring that paperwork is prepared for the sales team, • Keeping the CRM updated – including client details and live projects, • New business research Skills/Experience required • Excellent organisational skills and attention to detail, • Excellent Numeracy skills, • Good communication skills – spoken & written, • IT skills with good knowledge of MS Office Suite – Word, Excel & Outlook, • Experience with CRM useful, • Ability to multitask and ability to prioritise tasks and work under pressure, • Positive, can-do attitude, • Initiative and the ability to ‘make things happen’., • Punctual, reliable and adaptable. Start Date September March/April 2026 WHAT WE OFFER • Salary of £18k to £25k depending on experience, • Great prospects in a fast-growing company, • Working hours 9AM-5:30PM Monday - Friday with 1 hour lunch break., • Friendly team with an office dog, • Team nights out when company hits target Please note: This is a full-time, office-based position located above our modern furniture showroom in the heart of Greenwich, London (SE8). Remote or hybrid working is not available for this role. Due to the high number of applications we receive, if you have not heard from us by February 27th you have been unsuccessful on this occasion.

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  • House Coordinator (12 Month Fixed-Term Contract)
    House Coordinator (12 Month Fixed-Term Contract)
    1 month ago
    £14–£15 hourly
    Full-time
    London

    The Role We are currently recruiting for a House Coordinator (Fixed Term) to cover a period of maternity leave for approximately one year. The role is to ensure a welcoming and memorable experience at 1 Warwick for all members, guests, and client partnerships. You will ensure the reception experience runs smoothly and clear communication is delivered throughout the House, as the primary gatekeeper and ambassador for the House. Key Responsibilities • Ensure a hospitable service is always delivered and that all members and guests are welcomed, known by name, checked in and their needs are met and held as the priority., • Be the ambassador of knowledge on all member services and activities across Mortimer House., • Regularly communicating with the Reception Manager any updates on all reception, Member queries, feedback, and housekeeping., • Complete the new member onboarding process for all tiers of membership as communicated by membership team., • Communicate to the 1 Warwick team all relevant event information needed to deliver exceptional member experiences., • Be knowledgeable on all aspects of House programmes and manage distribution and availability of printed copy around the House., • Ensure all checklists are completed and signed off, daily, weekly, and monthly., • Ensuring the reception desk is clutter free and an engaging space to welcome people., • Manage the atmosphere, music, scent, and heating for reception and workspaces., • Communicate to Office Floor Coordinators all changes or requests from Members., • Ensure all member systems always work seamlessly, and liaising with our IT providers., • Ensure members have access to information of services, promotions, and events across both Maslow’s houses., • Management of all refreshments, technology, atmosphere, and coordination for internal and external meeting room bookings., • Ensure the reception inbox, landline and mobile communication is monitored in a timely and professional manner and in line with our brand tone of voice., • Manage restaurant bookings and enquiries/requests where needed., • Distribute member post correctly and in a timely manner., • Be the point of contact for all external contractors, logging arrival and departure times., • Ensure the Function sheets are distributed by the events team to the specific departments., • To carry out any other duties that may be required by the Reception Manager and General Manager., • Contribute to an enjoyable working environment., • Build a strong relationship with the F&B Managers and HODs to allow support in administration. Requirements: • Previous experience in a similar role, • Excellent communication and interpersonal skills, • Strong attention to detail and multitasking abilities, • Ability to work effectively in a team and under pressure., • Positive attitude and willingness to go the extra mile to exceed customer expectations., • Flexibility to work evenings, weekends, and holidays as required. In Return We Offer: • £450 Gross Refer-a-friend scheme (unlimited referrals!), • 50% discount on F&B onsite, • Reward and discounts platform, • SmartTech and CycleToWork schemes, • Access to delicious on shift meals *Please note that we do not have a Skilled Worker Sponsor License

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  • Sales Assistant
    Sales Assistant
    1 month ago
    £12.5–£14 hourly
    Part-time
    London

    Sales Admin & Host – Events & Hospitality We’re looking for a proactive, people-loving Sales Admin & Host to support our events and bookings team, with a particular focus on the Mary Read Boat. This role is perfect for someone who enjoys both the behind-the-scenes organisation and being front-facing with clients, helping to upsell spaces, packages and experiences. You’ll play a key role in ensuring bookings run smoothly from first enquiry to event day, while delivering an outstanding customer experience. Key Responsibilities - Sales & Administration • Accurately entering customer enquiries and orders into our CRM system, • Processing quotations and following up with clients, • Managing the end-to-end booking process, from enquiry to confirmation, • Ensuring agreed delivery dates, event details and client expectations are met, • Liaising with internal teams to ensure all event requirements are clearly communicated, • Upsell areas and packages Customer Communication • Handling customer queries via email and phone in a friendly, professional manner, • Acting as a point of contact for clients before and during their booking journey, • Building strong relationships with clients to encourage repeat bookings Upselling & Hosting • Confidently upselling areas, packages and add-ons (food, drinks, experiences), • Supporting on-site hosting when required, welcoming guests and clients, • Ensuring every guest feels looked after and has a great experience What We’re Looking For • A natural people person — warm, outgoing and full of personality, • A confident communicator who enjoys speaking to clients and building rapport, • Highly organised, polished and able to juggle multiple bookings, • Comfortable working in a fast-paced hospitality or events environment, • Previous experience in hospitality, front-of-house, sales admin or events, • A genuine passion for great service and making people feel welcome Why Join Us? • Work in a unique, creative hospitality environment, • Be part of a friendly, supportive team, • Develop your skills across sales, events and customer experience, • Opportunities to grow within the business

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