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Client service administrator jobs in United Kingdom

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  • Sales Associate
    Sales Associate
    12 hours ago
    £14–£15 hourly
    Full-time
    London

    Overview We are seeking an outgoing and experienced Sales Associate who is passionate about customer service to work in our monogramming studio at Peter Jones in Sloane Square. You’ll be at the heart of one of the most exciting retail environments in the UK. You’ll be part of a supportive team in building performance in this brand new part of our business, raising it's profile within John Lewis and beyond, and most importantly, creating a design-led shopping experience for our customers. This isn’t a typical Sales Associate role, it’s a platform for growth within a new division of our business. It’s also an opportunity to learn about retail from within the John Lewis Partnership ecosystem, one of the best in the world with exposure to directors and leaders who regularly visit the store to see what excellence looks like. Duties • Oversee daily shop operations, ensuring efficiency and excellent customer service standards., • Manage customer enquiries with professionalism, courtesy and a proactive attitude., • Take meticulous order notes and support the production team in executing those orders., • Maintain an neat and attractive retail space that encourages customer interaction and promotes our monogramming service effectively., • Market our business proactively to shoppers in store as well as by developing relationships with shop staff and with other shops in the Sloane Square neighbourhood., • Help set sales goals and develop strategies to maximise revenue and optimise the monogramming studio concept., • Analyse sales data to identify trends and implement improvements in sales management strategies., • Handle administrative duties such as daily sales reports, client data bases, ordering supplies, etc., • Foster a positive team environment through leadership, motivation, clear communication and teamwork., • Ensure compliance with health and safety regulations within the shop environment. Experience • Experience, with references, within retail or similar environments, • Strong organisational skills with the ability to prioritise tasks effectively, • Excellent communication skills, both verbal and written; written and spoken fluency in English is required., • Previous experience in customer service roles demonstrating excellent people and organisational skills, • A willingness to be proactive and brand-positive with clients to bring new clients in to the studio, • Familiarity with Shopify retail management software and point-of-sale system is preferred, • An interest in textiles, graphic design or fashion helpful This position offers a creative, fun and engaging environment for a motivated retail sales associate with a desire to assume increasing management roles. We’ll invest heavily in your development, offering training and opportunities to progress into senior management. Why This Role Is Special • It’s our first shop within our John Lewis Partnserhip collaboration — the most visible, high‑impact location in our business, • You’ll work closely with the founder of the business as well as John Lewis Partnership executives, • You’ll influence retail standards across both the Initially London and John Lewis brands, and have high level interactions with other Sloane Square-based brands., • You’ll be part of a high‑performing, creative passionate team, • You’ll have genuine opportunities to progress quickly This is the kind of role that transforms careers. Benefits: • Company pension, • Discounted or free food, • Employee discount Work Location: In person in SW1 location

    Immediate start!
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  • Domiciliary Care Assistant
    Domiciliary Care Assistant
    4 days ago
    £12–£12.85 hourly
    Part-time
    Hornchurch

    We are seeking a compassionate and dedicated Domiciliary Care Worker to provide high-quality, personalized home care services to individuals in their own homes. This vital role involves supporting clients with daily living activities, promoting independence, and ensuring their safety and well-being. As a Domiciliary Care Worker, you will be the primary point of contact for clients, delivering care with kindness, professionalism, and enthusiasm. Your efforts will directly enhance the quality of life for those you serve, fostering a sense of comfort and security in their familiar environment. Responsibilities • Assist clients with daily activities such as bathing, dressing, grooming, and mobility to promote independence and dignity., • Administer medication accurately according to care plans and document all care provided diligently., • Prepare nutritious meals tailored to individual dietary needs and preferences., • Support clients with light housekeeping tasks to maintain a clean and safe living environment., • Provide emotional support and companionship, engaging clients in meaningful conversations and activities., • Drive clients to appointments, social outings, or errands safely while adhering to all traffic laws., • Monitor and report any changes in health or behavior to relevant healthcare professionals promptly. Requirements • Proven experience in assisted living, home care, or nursing home environments is highly desirable., • Knowledge of patient care techniques including dementia care, Alzheimer’s care, hospice care, and senior care practices., • Ability to perform heavy lifting when necessary and handle physical tasks safely., • Valid driving license with a clean driving record for transportation duties., • Certifications in first aid and medication administration are preferred but not mandatory; training can be provided., • Strong communication skills with an empathetic approach to caregiving., • Ability to manage behavior effectively and handle challenging situations with patience and professionalism. Join our team as a Domiciliary Care Worker and make a meaningful difference every day! We are committed to supporting your growth through ongoing training opportunities and a positive work environment focused on compassion, respect, and excellence in care delivery. All roles are paid positions that value your dedication and expertise in enhancing the lives of others through exceptional home-based support. Work Location: In person

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  • Apprentice
    Apprentice
    9 days ago
    £11–£13 hourly
    Full-time
    London

    Pay: £11.00-£13.00 per hour Job Description: Overview The Business Administration Apprentice will play a vital role in supporting the daily operations of our organisation. This apprenticeship offers a unique opportunity to gain hands-on experience in various administrative tasks while developing essential skills in a professional environment. The ideal candidate will be eager to learn, adaptable, and committed to contributing positively to the team. Duties • Assist with general office administration tasks, including filing, data entry, and document management, • Support financial operations by using QuickBooks for invoicing and expense tracking, • Maintain organised records and databases, ensuring accuracy and confidentiality of information, • Handle incoming calls with professionalism, demonstrating excellent phone etiquette, • Collaborate with team members on various projects, providing clerical support as needed, • Utilise Google Suite for creating documents, spreadsheets, and presentations, • Participate in training sessions to enhance skills and knowledge relevant to business administration Skills • Proficient in computerised systems and comfortable with data entry tasks, • Strong typing skills with attention to detail for accurate documentation, • Familiarity with QuickBooks is advantageous but not essential, • Excellent phone etiquette and communication skills for effective interaction with clients and colleagues, • Organisational skills to manage multiple tasks efficiently within a busy office environment, • Basic knowledge of Google Suite applications (Docs, Sheets, Slides) is preferred, • A proactive attitude towards learning and personal development within the business administration field Job Types: Full-time, Part-time, Apprenticeship Benefits: • Referral programme Flexible language requirement: • English not required Education: • A-Level or equivalent (preferred) Experience: • Customer service: 1 year (preferred), • Administrative experience: 1 year (preferred) Language: • English (preferred) Licence/Certification: • Driving Licence (preferred) Work Location: In person

    Immediate start!
    No experience
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  • Executive Assistant
    Executive Assistant
    11 days ago
    £30000–£33000 yearly
    Full-time
    London

    Katonix Global is a rapidly growing defence and technology company working on sensitive projects across the UK and internationally. We are looking for a highly discreet, capable and exceptionally organised Executive Assistant / PA to the CEO to provide direct support to the founder and senior leadership. This is a role for someone who understands that confidentiality is non-negotiable. You will have exposure to commercially sensitive information, strategic discussions, clients, investors and potentially sensitive defence-related matters. Absolute discretion, integrity and the ability to keep information strictly confidential are essential. Key responsibilities include: • Managing the CEO's diary, meetings and travel, • Coordinating meetings with senior executives, government and international contacts, • Preparing documents, notes, briefings and correspondence, • Managing confidential information and communications, • Following up on actions and ensuring priorities are delivered, • Helping the CEO stay organised across multiple fast-moving projects, • Acting as a trusted gatekeeper and professional representative of the CEO We are looking for someone who is: • Exceptionally discreet and trustworthy, • Highly organised and detail-oriented, • Calm under pressure and comfortable in a fast-paced environment, • Professional and confident communicating with senior people, • Proactive rather than someone who needs constant direction, • Comfortable handling highly confidential information, • Able to exercise excellent judgement about what should and should not be shared Previous PA/EA experience is preferred, particularly supporting a founder, CEO, senior executive, government official, professional services or high-growth technology company. This is not simply an administrative role. The successful candidate will become a trusted member of the CEO's immediate team and will be expected to operate with a very high level of discretion and professionalism.

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  • Personal Assistant (PA)
    Personal Assistant (PA)
    20 days ago
    £30000–£40000 yearly
    Full-time
    London

    Labour Base & Attache London is seeking an exceptional, highly organised and commercially minded Personal Assistant to the CEO to provide high-level executive, operational and personal support. This is a high-trust position suited to an experienced Executive Assistant who is comfortable operating in a fast-paced, entrepreneurial environment and acting as a key extension of the CEO. The successful candidate will be proactive, discreet, commercially aware and capable of managing multiple priorities with minimal supervision. The role will extend beyond traditional diary and administrative support. You will be closely involved in business operations, strategic projects, client and candidate relationships, recruitment activity, lifestyle management and day-to-day execution of the CEO's priorities. You will need excellent judgement, strong communication skills and the ability to anticipate what is required before being asked. Key Responsibilities Executive & Business Support • Act as a trusted right hand to the CEO, managing priorities and ensuring key actions are followed through., • Manage and coordinate the CEO's diary, meetings, appointments and commitments., • Prepare agendas, briefing notes, documents and presentations for meetings., • Attend meetings where appropriate, take accurate notes and ensure actions are followed up., • Manage confidential correspondence and communications on behalf of the CEO., • Coordinate internal and external stakeholders to ensure the CEO's priorities are delivered efficiently., • Monitor deadlines, commitments and outstanding actions across multiple areas of the business., • Help the CEO maintain structure, organisation and momentum across a busy schedule. Business Operations & Projects • Support the CEO with strategic and operational projects from conception through to completion., • Take ownership of specific projects and initiatives, coordinating stakeholders and ensuring deadlines are met., • Conduct research, prepare reports and collate information to support business decisions., • Assist with the implementation of new processes, systems and business initiatives., • Identify opportunities to improve efficiency and proactively resolve operational issues., • Work closely with internal teams to ensure projects and priorities remain on track., • Prepare regular updates on project progress, outstanding actions and key priorities. Client, Candidate & Relationship Management • Support the CEO in managing key client and business relationships., • Maintain a high standard of communication with clients, candidates, partners and other stakeholders., • Coordinate meetings, introductions, interviews and follow-up communications., • Assist with recruitment processes, including candidate coordination, interview scheduling and communication., • Maintain accurate records and ensure important relationship and recruitment information is organised and accessible., • Represent the CEO and the businesses professionally when communicating with external stakeholders., • Build strong working relationships across the wider network of clients, candidates and business contacts. Personal & Lifestyle Management • Manage a range of personal and lifestyle requirements for the CEO with complete discretion and professionalism., • Coordinate personal appointments, reservations, travel arrangements and events., • Arrange personal errands, purchases, deliveries and household or lifestyle requirements., • Research and organise restaurants, hotels, experiences, events and other personal arrangements., • Manage personal schedules alongside professional commitments., • Anticipate personal requirements and proactively resolve issues before they become a concern., • Be flexible when occasional out-of-hours support is required. Travel & Events • Organise domestic and international travel, including flights, accommodation, transfers and itineraries., • Coordinate business trips, meetings and events involving the CEO and key stakeholders., • Ensure all travel arrangements are seamless, well planned and appropriately documented., • Assist with the organisation of dinners, networking events, client meetings and other engagements. The Ideal Candidate We are looking for an experienced Executive Assistant or Personal Assistant who is accustomed to supporting a senior executive, founder, entrepreneur or CEO. You will be someone who: • Is exceptionally organised and able to manage competing priorities., • Is proactive and naturally anticipates the needs of the person they support., • Has excellent attention to detail without losing sight of the bigger picture., • Is commercially aware and interested in how a business operates., • Is confident dealing with senior clients, candidates and external stakeholders., • Can work independently and make sensible decisions without constant direction., • Is comfortable managing both professional and personal responsibilities., • Has excellent written and verbal communication skills., • Is discreet, trustworthy and understands the importance of confidentiality., • Is calm under pressure and able to operate effectively in a fast-moving environment., • Has a strong sense of ownership and takes pride in getting things done., • Is polished, personable and represents the CEO and company professionally. Essential Experience & Skills • Proven experience as an Executive Assistant, Personal Assistant, Chief of Staff Assistant or similar senior support role., • Experience supporting a CEO, founder, entrepreneur, senior executive or high-profile individual., • Strong diary, calendar and organisational management skills., • Experience coordinating complex projects and multiple stakeholders., • Excellent written and verbal communication., • Strong proficiency with Microsoft Office / Google Workspace and modern business technology., • Excellent research, organisation and problem-solving abilities., • Experience handling confidential and sensitive information., • Ability to manage both business and personal responsibilities with professionalism., • Strong relationship-management skills. Desirable • Experience within recruitment, professional services, hospitality, luxury, property or another client-focused environment., • Experience supporting an entrepreneurial or rapidly growing business., • Existing experience coordinating recruitment processes or candidate relationships., • Strong London knowledge and an established network of trusted suppliers, venues and services., • Experience with international travel and complex itineraries., • Full UK driving licence would be advantageous. What We Offer This is an opportunity to work directly alongside the CEO in a varied and highly trusted position with significant exposure to the commercial and operational side of the business. The successful candidate will have the opportunity to: • Work closely with senior leadership and gain broad commercial exposure., • Take ownership of meaningful business projects., • Develop strong relationships with clients, candidates and senior stakeholders., • Work within a dynamic and entrepreneurial environment., • Play a key role in supporting the continued growth of Labour Base & Attache London. Confidentiality & Discretion Given the nature of the position, the successful candidate will have access to confidential business, client, candidate and personal information. Absolute discretion, integrity and professionalism are essential. How to Apply If you are an experienced Executive Assistant or Personal Assistant who thrives in a fast-paced environment, enjoys taking ownership and is looking for a position where no two days are the same, we would like to hear from you. Please submit your CV along with a brief covering note outlining your relevant experience and why you would be well suited to supporting the CEO of Labour Base & Attache London.

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  • General Insurance Adviser
    General Insurance Adviser
    23 days ago
    Full-time
    Rainham

    Join our growing team of General Insurance Advisers across the UK. This is an exciting opportunity for both experienced professionals and motivated individuals new to the financial services industry. Why Join Us? • Competitive Earning Potential: Your success directly impacts your income., • Comprehensive Training & Support: Full training programme provided, with dedicated mentoring and coaching from industry professionals. No previous insurance experience is required., • Flexible Working: Enjoy a work-life balance that suits your lifestyle, with remote and flexible options available., • Career Progression: Benefit from clear development pathways and opportunities to grow into senior and leadership positions., • Established Brand & Support Network: Access market-leading products and systems, alongside administrative, compliance, and marketing assistance. Who We're Looking For: • Experienced Advisers: Leverage and maximise your existing skills and client relationships., • New to the Industry? Full training is provided. We value a positive attitude, ambition, strong communication skills, and a willingness to learn. The Ideal Candidate Will Be: • Motivated and self-driven, • Confident in communicating with customers, • Professional and customer-focused, • Eager to learn and develop, • Looking to build a long-term, rewarding career Apply today to discover how far your ambition can take you.

    No experience
    Easy apply
  • Customer Service Assistant
    Customer Service Assistant
    1 month ago
    £2500–£4500 monthly
    Full-time
    London

    Ann Real B Estate is seeking a dedicated and enthusiastic Customer Service Assistant ( Remote Work ) to join our team in London. In this vital role, you will be the first point of contact for our clients, providing exceptional support and ensuring a smooth experience throughout their real estate journey. Interested Candidates should send their resume and cover letter Key Responsibilities: • Respond promptly and professionally to client inquiries via phone, email, and in-person., • Assist clients with property viewings, appointments, and general information., • Maintain accurate and up-to-date client records and property databases., • Support real estate agents with administrative tasks and transaction coordination., • Resolve client issues and complaints efficiently and courteously., • Provide information about our services and properties. What We Are Looking For: • Proven experience in a customer service role, preferably within the real estate sector., • Excellent communication and interpersonal skills, both written and verbal., • Strong organizational abilities and attention to detail., • A proactive and problem-solving attitude., • Proficiency in standard office software (e.g., MS Office Suite)., • Ability to work effectively in a fast-paced environment and as part of a team. Join Ann Real B Estate and contribute to a team dedicated to delivering outstanding service in the property market.

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  • Resident Liaison Officer
    Resident Liaison Officer
    1 month ago
    Full-time
    Woodford, Woodford Green

    Job Advertisement – Resident Liaison Administrator Company: DCK Construction Location: London Borough Of Camden Job Type: Full-Time Salary: £162.50 gross per day About DCK Construction DCK Construction is a growing construction company committed to delivering high-quality projects while maintaining excellent communication and customer service for our residents and clients. We are looking for an organised, professional, and customer-focused Resident Liaison Administrator to join our team. Role Overview The successful candidate will provide administrative support while acting as the first point of contact for residents. This role requires excellent organisational skills, confidence communicating with the public, and the ability to manage multiple tasks in a fast-paced environment. Key Responsibilities • Create, maintain, and update Excel spreadsheets and project trackers accurately., • Contact residents by telephone to arrange appointments for planned construction works and property surveys., • Liaise with residents professionally, answering queries and providing updates on scheduled works., • Prepare, print, and post letters and other correspondence to residents., • Maintain accurate records of appointments, communications, and project progress., • Support the Resident Liaison team with general administrative duties., • Ensure all resident information is handled confidentially and in accordance with company procedures., • Work closely with site teams and project managers to ensure appointments and communications are coordinated efficiently. Essential Requirements • Previous experience in an administrative or Resident Liaison Officer (RLO) support role is desirable., • Excellent working knowledge of Microsoft Excel, including creating and updating spreadsheets and trackers., • Strong organisational skills with excellent attention to detail., • Confident telephone manner with experience booking appointments and communicating with customers., • Excellent written and spoken English., • Ability to prioritise workload and work independently., • Professional, friendly, and customer-focused approach., • Full UK driving licence is essential. Desirable • Experience within the construction, social housing, or property maintenance sector., • Knowledge of Microsoft Office applications, including Word and Outlook., • Experience working with residents and coordinating appointments. What We Offer • £162.50 gross per day., • Opportunity to work with a growing and supportive construction company., • Ongoing training and career development., • Friendly and professional working environment. If you are highly organised, enjoy working with people, and have the skills to provide excellent administrative support and resident liaison services, we’d love to hear from you. Apply today and become part of the DCK Construction team.

    No experience
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  • Entry Level Administrative & Office Support Roles - Southern England
    Entry Level Administrative & Office Support Roles - Southern England
    1 month ago
    £35000 yearly
    Full-time
    London

    One Recruitment Location: Across Southern England, including London (London, Reading, Southampton, Brighton, Bristol and surrounding areas) - on-site, hybrid and remote roles Type: Full-time and part-time opportunities About us One Recruitment works with a range of employers across Southern England, including London, to place great people into entry-level roles. We're always building our talent pool for administrative and office support positions - both live vacancies we're hiring for right now and roles coming up over the next few months. Register your interest and we'll match you to opportunities as they land. The kinds of roles we place We recruit across a range of entry-level positions, including: Administrative Assistant / Office Administrator Data Entry & Records Reception & Front of House Customer Service & Support Team / Operations Assistant You don't need to pick one - tell us a bit about yourself and we'll point you towards the roles that fit best. What we're looking for Well organised with a good eye for detail A clear communicator, written and verbal Comfortable with the basics - email, spreadsheets, that sort of thing Reliable and happy to take ownership of your work Keen to learn and grow No formal experience needed. If you've been the organised one somewhere in your life - study, volunteering, a side hustle, a Saturday job - we want to hear from you. Nice to have (not essential) Any previous admin, retail, hospitality or customer-facing experience Familiarity with tools like Google Workspace or Microsoft Office Why register with us Access to a range of roles across Southern England and London, not just one job We do the legwork and match you to openings as they come up Friendly, straightforward team who'll actually keep you in the loop Support through the process, whatever stage you're at How to apply Salaries 35k at least We keep your details on file and consider you for current and future openings across our client base. We're an equal opportunity recruiter and welcome applicants from all backgrounds.

    No experience
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  • Business Analyst
    Business Analyst
    2 months ago
    £40000–£45000 yearly
    Full-time
    London

    About Us Curiouser Family is a UK-based family education and community services provider dedicated to supporting children and families through educational programmes, family activities and community engagement. As our business continues to grow, we are looking for a motivated and analytical Business Analyst to join our team and support the company's operational performance, business planning and strategic development. Key Responsibilities • Collect, analyse and interpret operational, financial and business data across the company's educational programmes, family activities and community services, and prepare regular management reports to support business decision-making., • Monitor programme performance, customer enrolment, participation rates, revenue, budgets and operating costs, identifying trends and providing recommendations to improve operational efficiency and business performance., • Analyse the financial performance, income, expenditure and budget utilisation of different programmes, providing insights to support cost control, resource allocation and financial planning., • Analyse customer feedback, service outcomes and business performance data to evaluate the effectiveness of existing programmes and recommend improvements to enhance customer experience and service quality., • Develop and maintain key business performance indicators (KPIs) and management reporting systems to support strategic planning and performance management., • Assist in preparing business plans, operational budgets, forecasts and performance reports to support business planning and resource management., • Review internal operational and administrative processes, identifying opportunities to improve workflow efficiency, strengthen internal controls and enhance cross-departmental collaboration., • Work closely with different departments to collect and analyse business and financial information, providing practical recommendations to support the company's day-to-day operations and long-term development., • Provide business performance analysis and strategic support to senior management, contributing to the company's continued growth and operational improvement. Person Specification The successful candidate should have: • A bachelor's degree or above in Business, Finance, Accounting, Economics or a related discipline., • Relevant experience in business analysis, financial analysis, management reporting or operational analysis., • Strong analytical and problem-solving skills, with the ability to interpret business and financial data and present meaningful insights., • Experience in budgeting, financial analysis and business performance reporting., • ACCA qualified, partially qualified, or actively studying towards the ACCA qualification is highly desirable., • Excellent Microsoft Excel skills; experience with data analysis and reporting tools would be advantageous., • Strong organisational and communication skills, with the ability to work collaboratively across different departments., • Excellent written and spoken English; Mandarin Chinese language skills would be an advantage due to the company's client base.

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  • IT Support Analyst
    IT Support Analyst
    2 months ago
    £32000–£35000 yearly
    Full-time
    New Barnet

    Storm IT Ltd is a leading MSP based in New Barnet, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our clients. This position involves a mix of user support, system administration, troubleshooting, basic networking and collaboration with other IT professionals remotely from our New Barnet office or onsite with the client. Responsibilities: · Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. · Troubleshoot and resolve hardware and software problems in a timely manner. · Perform system administration tasks such as user account management, Active Directory updates, and software installations. · Monitor and maintain IT systems to ensure optimal performance and reliability. · Collaborate with internal teams to implement IT solutions and improvements. · Respond to and resolve support tickets efficiently. · Document technical procedures and solutions for future reference. · Assist in the setup and configuration of new IT equipment and software. · Liaise with external vendors and service providers when necessary. Requirements: · Proven experience as a 2nd Line Support Engineer or similar role. · Experience working for an MSP is advantageous. · Solid understanding of IT systems, networking, and infrastructure. · Hands-on experience with Windows operating systems, Active Directory, and Microsoft Office suites. · Experience working across the Microsoft 365 (SharePoint, Teams, Office365,Intune & Entra ID). · Experience with hardware troubleshooting and software installations. · Excellent problem-solving skills and attention to detail from 1st to 2nd line level. · Effective collaborator and communicator at all levels who uses their own initiative and shares skills · Ability to work independently and as part of a team. · Demonstrate professionalism and positivity to the team and end users by displaying good customer-facing practices · Demonstrated ability to quickly learn new skills · Working well under pressure, ability to prioritise work streams and refer on where required. If you are a proactive and skilled 2nd Line Support Engineer looking for a new challenge with a reputable company in the New Barnet area, we encourage you to apply and join our talented team! Job Type: Full-time Benefits: Company events Company pension On-site parking Work Location: Storm IT Offices. In Person

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