Offres client service administrator à Royaume-Uni

Role: Managed On-Site Administrator (part-time/fixed term contract) Contract Type: Part-time, Fixed Term Contract from January 2026 - December 2026 Location: London or Sunbury - This role is mostly remote but the successful candidate must go into the office at least once a month, so must be locally based to either office location indicated Salary: £17,000, plus company benefits Hours: Set hours: 8:30am - 5:00pm on Wednesday, Thursday and Friday every week (these hours are non-negotiable) Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences. We now have a new position available, to cover maternity, running from January 2026-December 2026, working 3 days a week on the indicated hours. The position works within a small and close-knit team of administrators, who support each other with day to day tasks and who enjoy the fact that every day is different and provides new and interesting challenges constantly. Key responsibilities: Working with the Managed Onsite Operations Manager, Managed Onsite Administrators, Service Delivery Managers and Client Service Managers, the Managed Onsite Services Administrator's responsibilities include, but are not limited to: • Managing the staff schedule from an administration and commercial perspective, to ensure contractual obligations are fulfilled, • Processing holiday & additional cover requests, booking cover contractors and working closely with the onsite teams to manage requirements, • Maintaining all administrative records using the current methods, applications, and spreadsheets, • Processing quotations and managing the purchase order processes and spreadsheets, • Taking notifications from staff for sickness and absence and ensuring the HR platform is updated and key people are notified, • Weekly scheduling mails to all Clients, Cover Team, and Suppliers, detailing shift times, locations and other relevant information required, • Performing weekly checks and reports to ensure accuracy of information and financials have been recorded, • Producing a Weekly Purchase Order report to the Procurement Team so Suppliers can be paid accordingly, • Ensuring sufficient cover technicians are familiar with Managed Onsite Services sites, and that all freelance contractors have completed necessary contractual documentation, • Coordinating training requests, booking courses, arranging hotels and travel, • Maintaining records of overtime and any payroll amendments, • Planning and booking required resources, • Reviewing any Purchase Order or Invoicing queries to achieve a resolution.Skills and experience: The position requires a methodical, structured and self-motivated person with excellent organisational and communication skills and a commercial flair. The ability to work well within a team is essential, as is the ability to think and act independently and rapidly while in a high-pressure situation. • Intermediate to advanced level MS Word and Excel, • Excellent administration capability, • Previous scheduling experience, • Excellent verbal and written communication skills, • Ability to multitask and prioritise and work under pressure is essential, • Previous customer service experience, • Attention to detail and a methodical/organised approach to conflicting prioritiesIf you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please either email outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you. About Kinly Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time. Why Kinly? We are experienced: When you join our family you'll be part of a multi-award-winning team made up of the industry's most innovative professionals. We are proven: The world's leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey. We are independent: We partner with the world's best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs. We are global: You'll be working with alongside the world's leading brands and supporting them on high-profile, international projects. Equal Opportunities: Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other 'protected characteristics. We welcome your application.

Job Title: Team Administrator (Billing Coordinator) Group: Finance and Projects Location: London Contract Type: Permanent Hours: Monday to Friday 9.30am - 5.30pm About the Business: Here at Pinsent Masons we bring together the best people to get the job done. We're naturally curious, constantly learning, listening, and growing. We'll truly value your ideas. You'll be joining an award-winning, hardworking and commercially minded team, where you'll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You'll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results. Position Overview: As a TA Billing Coordinator, you will play a crucial role in managing and improving the billing processes to ensure efficiency and accuracy. You will be responsible for overseeing the creation and distribution of monthly reports, ensuring timely invoicing and payments, and resolving any billing-related issues. What You'll Be Doing: You'll be at the core of our billing operations, supporting lawyers and partners to ensure our financial processes are timely, compliant, and client-focused. You'll also assist with a range of administrative tasks, ensuring the smooth day-to-day running of the team. Your Key Responsibilities Will Include: • Managing the full billing cycle: from producing and formatting prebills to liaising with fee earners and submitting invoices on time., • Creating and monitoring WIP and billing reports, client time reports, and financial statements., • Maintaining accurate PO records and managing client despatch and rate information., • Handling narrative edits, time transfers, third-party invoice uploads, and portal submissions., • Attending revenue meetings and taking ownership of follow-up actions., • Suggesting and implementing efficiency improvements in billing processes., • Organising legal bundles and preparing key documentation., • Coordinating travel, diary, and room bookings., • Managing lawyers' expenses and performing ad-hoc office support tasks. We're looking for a confident, organised professional with a strong eye for detail and a proactive mindset. You'll have previous experience in administration or billing (ideally within legal or professional services), be comfortable managing multiple tasks, and enjoy working collaboratively in a fast-paced environment. What can we offer you? • Carers' leave (up to five paid days' leave towards caring responsibilities), • 25 days' annual leave entitlement and the opportunity to purchase or roll over 5 days., • Contributory pension of up to 5%., • Private healthcare policy, • Death in service cover (4 x base salary)., • Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan. Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email. We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate. Our strength lies in our differences. We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a founding member of the Mindful Business Charter, signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It's with different perspectives that we'll find solutions to our clients' most complex challenges. It's how we'll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents. As an inclusive employer, we are willing to consider any flexible working requests. #LI-BOSW

Job Title: Team Administrator Group: Facilities Location: London - office based role Hours: 9.30am-5.30pm, Monday to Friday, must be flexible About the Business: Here at Pinsent Masons we bring together the best people to get the job done. We're naturally curious, constantly learning, listening, and growing. We'll truly value your ideas. You'll be joining an award-winning, hardworking and commercially minded team, where you'll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You'll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results. Purpose of the role: To provide support to the Senior Facilities Team, driving continuous improvement and giving optimum client service across the firm. Main duties and responsibilities • Responsible for end-to-end service delivery, • Review and collate returned tasks, • Adherence to the firm's policies and procedures, • Build strong relationships with key stakeholders, • Maintain filing and archive systems, • Collate and prepare information, • Assist with travel and accommodation arrangements, • Prepare and submit expenses, • Take initiative and responsibility for liaison with other support services, • Escalate issues to ensure office is kept safe and in good repair, • Ownership of copying, printing, scanning, collation lease information, • Answer communications in a professional manner, • Innovate and design to improve service area, • Proactive response to Facilities Team priorities We are looking for candidates who ideally hold the following skills: • Team focussed, • Adaptable to different working styles, • Displays resilience, • Is driven and proactive, • Earns respect and trust, • Time management, • Maintains confidentiality, • Undertakes self-analysis and evaluation, • Strong personal brand supporting firm values, • Carers' leave (up to five paid days' leave towards caring responsibilities), • 25 days' annual leave entitlement and the opportunity to purchase or roll over 5 days., • Contributory pension of up to 5%., • Private healthcare policy, • Death in service cover (4 x base salary)., • Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan. Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email. We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate. Our strength lies in our differences. We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a founding member of the Mindful Business Charter, signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It's with different perspectives that we'll find solutions to our clients' most complex challenges. It's how we'll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents.

About the Group: The group operates at the heart of elite and professional sport across the UK. Through two closely aligned businesses, we coordinate care for professional athletes across football, rugby, cricket, and other sports, and we also provide specialist insurance for the doctors and surgeons who treat them. Our clients include Premier League football clubs, national governing bodies, and leading private hospitals and specialists. We are trusted for our discretion, commercial sense, and our ability to make complex systems work simply. We are growing fast, and we’re looking for a commercially astute, confident, and personable individual to join us as a Senior Sports Medical Scheme Administrator. Senior Sports Medical Scheme Administrator - Football Job Summary Health Partners Europe Ltd are market leaders in third-party medical administration, healthcare consulting, and risk solutions for business and elite level sports. We are seeking an experienced Medical Insurance professional to join our Football team. This senior role goes beyond day-to-day administration, requiring someone who can motivate colleagues, mentor staff, and play an active role in developing team knowledge and capability. The ideal candidate will be confident in managing medical insurance cases, comfortable engaging with high-profile sports clients, and able to build strong working relationships with both colleagues and external stakeholders. This is an excellent opportunity for a keen professional who is ready to take on more responsibility and help shape the performance of our growing team. Key Responsibilities • Support all aspects of administration across the football medical schemes, ensuring compliance with scheme specific benefit limits, eligibility, and rules., • Serve as a point of escalation for complex cases, providing expert guidance and resolutions., • Assist in mentoring and training team members whilst encouraging a culture of collaboration and learning., • Motivate and engage colleagues to achieve service excellence and maintain high standards of accuracy., • Manage accurate invoice processing, investigations into treatments, and resolution of client queries., • Provide meaningful analysis and insights on medical schemes to support decision making at both team and client level., • Build strong client relationships, providing clear and professional advice in sensitive or high-profile situations., • Support the ongoing development of best practice processes to drive team efficiency and client satisfaction., • Produce and review reports ensuring accuracy and timeliness. Experience & Skills Required • Experience in medical insurance administration, • Effective leadership qualities with the ability to influence and inspire team members., • Excellent communication skills (both written and verbal), with the ability to adapt style to high-profile individuals., • Strong analytical and problem-solving skills, with good knowledge of Excel., • Highly organised, detail-oriented, and able to work under pressure while maintaining accuracy., • Proven experience in managing complex queries and providing effective resolutions., • Ability to work both independently and collaboratively, contributing to wider team objectives. Location: Belmont, Sutton, Surrey Hours: Monday – Thursday 9am–5.30pm / Friday 9am–5pm (1-hour unpaid break each day) Hybrid working: One day per week from home (once fully trained)

CyberSecurity Operations Engineer - Graduate Considered We are excited to be recruiting for a Operations Engineers role working for an industry-leading cybersecurity company based in London, providing the opportunity to work remotely. Already well-established within the cyber-security sector, they have experienced rapid sales in 2023 & 2024, which has opened up several career opportunities for cybersecurity professionals. This role is working within the dynamic and varied Ops team delivering an excellent service to clients while offering a clear path for progression and an exciting career trajectory ahead. Location: London - approx 2 days a week on client sites / 3 days remote Salary: £35,000 - £50,000 per annum Requirements for Operations Engineer - CyberSecurity: • Ideally you will have at least one year of commercial experience in a client-facing role with a cybersecurity focus- i.e. Consultant, Technical Support, Service Delivery, Operations Engineer etc., • This company values a strong academic history so is looking for a 2.1 or 1st class degree in Computer Science or CyberSecurity, or a closely related subject from a highly-ranked University, • You achieved at least AAB at A Level or equivalent UCAS points, • Strong knowledge within cybersecurity, • Brilliant communication skills – this role is going to involve interacting with both internal colleagues and external clients so this is key, • You love the idea of working for a dynamic start-up where you will gain a breadth of skills, • You are a hardworking, self-starter - this may sound cliche but given the start-up and remote nature of the role, these attributes are vital., • You thrive on problem-solving and have a passion for technology, • Solid understanding of Security Networking, Microsoft Windows OS and Active Directory, • Any experience in SOC or pen testing is beneficial Responsibilities for Operations Engineer - CyberSecurity: Working within Service Delivery in the Operations Team you will cover 3 main areas within the business and your time will be split between: • Manage client relationships, • Working on Security Roadmaps for Clients, • Post-sales technical support & troubleshooting of issues, • IT administration and sysadmin, • There is the opportunity to work on some pen-testing and SOC focussed projects for those with experience in these What this offers: • A highly varied and exciting role where you will learn many areas in the security and support domains, • A clear-cut career path in a fast growing company where opportunities are in abundance, • A close-knit, supportive team, • Fully remote work Applications: If you would like to apply for this unique opportunity, we would love to hear from you. Please send an up-to-date CV via the relevant link. We're committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing (if this email address has been removed by the job-board, full details for contact are available on our website). Keywords- Consultant / Operations Engineer / Graduate Engineer / CyberSecurity Engineer / SOC Engineer / Security Analyst / Software Development / Engineering/ Python / Computer science / Technical Support / Software Support / Product Support / Security Operations Engineer / Security Operations Analyst / Cybersecurity Engineer / Security Analyst / Network Security Engineer /Cyber Operations Engineer / Information Security Engineer / Cyber Defense Engineer / Client Relationship Manager / Security Solutions Architect / Post-Sales Security Engineer / Technical Support Specialist (Cybersecurity) / Systems and Network Administrator (Security Focus) / Security Operations Center (SOC) Analyst / Cybersecurity Consultant / IT Security Project Manager / Cybersecurity Account Executive RedTech Recruitment Ltd focus on finding roles for Engineers and Scientists . Even if the above role isn’t of interest, please visit our website to see our other opportunities. We are an equal-opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: London & South East (with occasional client travel) Salary: £60– £65,000 per annum Benefits: Private healthcare, pension, 24–30 days holiday, home-working fund, death in service cover, community & development days About the Company Join a fast-growing, people-first technology services provider delivering cloud, Microsoft 365, and network solutions for clients across the South East. With a strong heritage, consistent growth, and a low staff turnover, this is an opportunity to be part of a collaborative team shaping the future of IT services. If you’re passionate about Microsoft 365, Azure, and cloud technology, and enjoy delivering solutions that make a real impact, this is the role for you. The Role We’re looking for a Project Engineer to lead and deliver Azure and Microsoft 365 projects, as well as associated network and infrastructure implementations, for a variety of clients. Reporting to the Cloud Solutions Technical Lead, you’ll work hands-on with cloud and 365 solutions, ensuring seamless project delivery from design through to deployment and support. You’ll collaborate with internal teams, clients, and vendors to provide technical guidance, troubleshoot complex issues, and ensure that SLA and customer satisfaction targets are consistently met. What You’ll Do • Deliver Microsoft 365 and Azure projects for contracted and non-contracted clients., • Implement and support cloud, virtualisation, and associated network solutions., • Act as a technical escalation point for engineers and support staff., • Provide pre-sales input and technical guidance to the sales and solutions teams., • Manage and troubleshoot issues across Azure, Microsoft 365, Active Directory, servers, and networks., • Ensure SLA compliance and maintain exceptional customer satisfaction., • Keep up to date with Azure, 365, and related cloud technologies, contributing to process improvements. What We’re Looking For • Proven experience delivering Microsoft 365 and Azure projects within an MSP or similar environment., • Strong technical knowledge of Azure, Microsoft 365, Active Directory, and virtualisation., • Experience troubleshooting 3rd-line issues in cloud and network environments., • Excellent communication, organisation, and documentation skills., • Ability to manage multiple projects under pressure and provide technical leadership., • Team player with a proactive, “can-do” approach. Desirable Certifications: Microsoft Azure Administrator, Microsoft 365 certifications, VMware Certified Professional (VCP), Cisco CCNA, ITIL Foundation.

We are looking for a Legal Administrator to provide a fully effective service to clients by progressing client files under the direction of the Conveyancer, and to provide secretarial and administrative assistance to the Radlett Property team. This is not a legal graduate role, but a role for someon

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark. It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. EXPERIENCE : 7+ Years Key responsibilities • Responsible for requirement gathering, process design and configuration/ customization of ServiceNow IRM Platform, • Work in capacity of ServiceNow IRM Business Analyst in client engagements, • Create High-level & low-level technical design documents and participate in architecture design for deployment., • Ability to demonstrate any IRM solution and SecOps solutions as and when needed., • Knowledge of various modules like Policy Mgmt. Compliance & Audit Mgmt., Vendor Mgmt., Business Continuity Management, Vulnerability Response, Incident Response, Security Dashboard on ServiceNow IRM platform, • Assess as-is IRM processes for maturity and automation on ServiceNow platform, • Knowledge of Advance risk management and continuous control monitoring., • Create & execute test plans and participate in client UAT & production migration, • Manage GRC Use-stories in agile team and lead the iterations from delivery perspective, • Understand Observables, Indicators of Compromise (IOC) and IoC Look Ups, • Good to have experience with configuring and implementing Service-Now GRC Applications/Modules with working knowledge of its built-in capabilities including Plug-ins, Workflows, UI elements, tables, dictionaries, integrations and dependencies., • Experience of working on Scripting in ServiceNow. Skills • Certified ServiceNow IRM/SecOps administrator/consultant (this is mandatory), • Must have concluded at least 1 lifecycle of ServiceNow IRM/SecOps implementation., • Experience in JavaScript, API, Web Services, • Working knowledge of Vulnerability Mgmt. process & tools, • ISO/CISA/CISM/CISSP/CRICS (preferred) PLATFORM /TOOL EXPERTISE • ServiceNow GRC & SecOps

Manpower is currently seeking an interim HR Administrator, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until end of March 2026, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £38,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. JOB PURPOSE This role is primarily accountable for helping in the query management of APR & EOY activities, managing Service Now. RESPONSIBILITIES • Manage queries coming into Service Now system (reassign, action and reject tickets as necessary), • Be prepared to support the team in some additional activities, for example with communications to go out to teams, • Provide an effective interface and partnership between HR Services, 3rd parties and key stakeholders within the Reward Expertise team, • Creating and/or update training and communication materials, manage and maintain documentation and several different SharePoint sites, • Ad-hoc support on APR process subject to the team’s requirement., • Managing Service now and Workday platforms. ALL ABOUT YOU • Bachelor’s Degree (preferred), • Administrative experience, • Customer Service experience, • Working with 3rd parties, • Annual Pay Review (APR) experience preferred, • Service now and Workday experience preferred Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Unilever Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

🚨NEW OPPORTUNITY‼️ Role: Mortgage Administrator Location: Essex Proper Recruitment are delighted to be working with a successful mortgage brokerage in Essex who are looking for an experienced Mortgage Administrator to provide support to clients within a fast-paced and busy customer focused role. The ideal candidate will be confident, have enthusiasm, be a team player, have excellent communication skills and comfortable on the phone to clients. Must have an understanding of mortgages and the property purchasing process. This is an office based role Monday - Friday during probation [3 months] then will become Hybrid. Responsibilities: • Dealing with incoming calls, emails, post and voicemails, responding to any non-advisory queries in a professional and timely manner and referring any advisory queries to the relevant advisor, following these up with the relevant broker to ensure a response has been issued., • Liaising with solicitors, lenders, estate agents and brokers to progress mortgage applications from start to finish as quickly and seamlessly as possible, • Ensure our customer service database is kept up to date and all information held is accurate and that team members are also keeping the systems up to date/correct, • Keeping clients updated on the status of their application(s), ensuring every step of the customer journey is as clear and stress free for the client as possible, • Inputting cases on to our system, ensuring all details are accurate and all documents have been received in line with our compliance policies, • Experience in the mortgage broking industry vital, • Excellent written & verbal communication skills, • Meticulous with a keen eye for detail, • Positive & enthusiastic attitude with the ability to prioritise our customers’ needs and requirements at all times, • Ability to work under pressure and problem solve, both independently and as part of the team, • Computer literate and familiarity with Microsoft office, • Well organised with excellent time keeping, • Pension, • Competitive Holiday Entitlement, • Flexible working hours, • HR & Well Being Services, • Company Events, • £30,000 - £35,000 If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your CV and apply. Any enquiries can also be directed to or by phone – 0208 057 4047

Salesforce Administrator - Service Cloud. Our Client is seeking a Salesforce Administrator with strong expertise in Service Cloud (MUST), Experience Cloud preferred and Marketing cloud (nice to have). Salesforce Administrator Certification (Advanced Admin a plus).

The Technical Presales Engineer at Teceze plays a pivotal role in designing, positioning, and articulating modern digital workplace solutions for clients across industries. This role combines technical expertise, consultative solutioning, and client engagement to help customers modernise their end-user environments through EUC modernization, Device-as-a-Service (DaaS), automation, and AI-driven employee experience platforms. You will collaborate closely with the sales, delivery, and engineering teams to build technically sound, cost-effective, and scalable solutions — covering device lifecycle management, ServiceNow workflows, smart lockers & vending automation, field support operations (FSO), TechBar setups, DEX analytics, and conversational AI agents. Key Responsibilities 1. Solution Design & Architecture • Lead technical presales efforts for EUC, DaaS, and Digital Workplace solutions., • Design device lifecycle management frameworks — from procurement to retirement (IMACD, asset management, patching, disposal)., • Architect DaaS models incorporating OEM/vendor ecosystems, cloud provisioning, and endpoint management tools (e.g., Intune, SCCM, Autopilot, JAMF)., • Create ServiceNow-based workflows for incident, request, change, and asset management processes., • Design and integrate smart locker and IT vending machine solutions for self-service device issuance and return., • Support TechBar and FSO (Field Support Operations) solution rollouts — defining capacity, technology stack, staffing, and user experience models., • Incorporate DEX (Digital Employee Experience) metrics and analytics tools (e.g., Nexthink, Lakeside, Aternity) into proposals., • Develop automation and AI agent use cases using chatbots, ServiceNow Virtual Agent, and custom LLM-based assistants for IT support automation. 2. Presales Engagement & Bid Support • Partner with account managers and solution architects to develop technical proposals, RFP/RFI responses, and customer presentations., • Conduct detailed requirements gathering sessions and translate business needs into technical solutions., • Demonstrate Teceze’s solution capabilities via POCs, demos, and workshops., • Build solution cost models, BoMs, and support effort estimates with delivery input., • Ensure proposed solutions align with client SLAs, scalability, security, and compliance requirements., • Participate in client pitches and provide technical leadership during bid defence sessions. 3. Technology Expertise & Demonstration • Stay current with EUC and workplace innovations — including automation platforms, AI agents, and DEX solutions., • Develop and maintain demo environments, showcase labs, and accelerators for device lifecycle and digital workplace automation., • Present technical roadmaps, migration paths, and modernization journeys to clients., • Benchmark Teceze’s offerings against competitors and articulate differentiators clearly. 4. Collaboration & Handover to Delivery • Work closely with delivery and engineering teams to ensure smooth project transitions., • Create technical design documentation (HLD, LLD) and assist during early implementation stages., • Validate that proposed solutions are deliverable within timelines and cost parameters., • Provide technical mentorship to delivery and field teams where required. 5. Automation, AI & Innovation • Lead design of AI and automation-enabled workplace support ecosystems, integrating chatbots, self-healing tools, and predictive analytics., • Recommend technologies to enhance operational efficiency and user experience (ServiceNow, Microsoft Copilot, Power Automate, UiPath, etc.)., • Define KPIs for AI-driven IT support (deflection rate, FCR, MTTR reduction, DEX improvement)., • High-quality technical solution documentation for proposals, • Accurate scoping and cost estimation for all presales engagements, • Positive customer feedback and technical win rate in bids, • Successful proof-of-concepts and pilot deployments, • Innovation input into Teceze’s EUC / DEX service portfolio Education • Bachelor’s degree in Computer Science, Information Technology, or related field, • ITIL Foundation (mandatory), • Microsoft Certified: Modern Desktop Administrator / Endpoint Manager / Intune, • ServiceNow Certified System Administrator or Implementation Specialist, • Certifications in DEX platforms (Nexthink, Aternity, etc.) preferred, • 6–10 years of experience in technical presales, solution architecture, or consulting within IT Infrastructure or EUC domains, • Proven experience designing and delivering device lifecycle management and DaaS solutions at scale, • Hands-on exposure to ServiceNow ITSM/ITOM, asset workflows, and integration, • Experience with smart locker / vending machine integrations for IT hardware logistics, • Knowledge of FSO / TechBar models, resource planning, and IT support automation, • Familiarity with DEX analytics, AI virtual agents, and automation in workplace support, • Ability to translate complex technical solutions into business value propositions, • Strong presentation and communication skills, especially for C-level and enterprise clients #teceze

Sales and Customer Service Associate - No Experience Required - Immediate Starts Available! Due to rapid growth, our London-based client is actively seeking enthusiastic individuals to join their sales and customer service team. While previous experience isn’t required, a positive attitude and excellent communication skills are essential! With the right character and drive, our client is ready to provide all the training you need. It’s the perfect starting point for building a successful career in sales and customer service. Would you like the chance to earn much more than minimum wage? Great! To allow you to do this, our client has based your earnings on an uncapped commission plus brand awareness fee model meaning there truly is no limit to what you can earn in these sales and customer service opportunities! As our client continues to grow and develop they would love for you to join in their success! What our client offers their sales and customer service brand ambassadors: Skill set development; • Product coaching, • Customer service, • Business strategy, • Sales techniques, • Team work collaboration, • Presentation and organisational skills, • Industry knowledge, • Financial bonus's and incentives to supplement earnings and reward hard work and hitting targets, • Brand awareness fee plus commission earnings, • Busy social calendar with travel opportunities around the UK This role is best suited to those who thrive in face-to-face interactions and are eager to grow professionally. Our client is seeking individuals ready to develop their skills in Sales, Marketing, Promotions, and Customer Service within face-to-face field sales environments across London. Experience in the following areas will help you in your new self employed journey with this company - Retail Assistant, Store Assistant, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, Sales, Retail Manager, Marketing, Sales Assistant, Cleaner, Customer Service Advisor, Direct Sales, Promotions, Events Coordinator or any kind of hotel, front of house, retail or bar experience. This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 4-5 full days per week. IMMEDIATE STARTS AVAILABLE - LONDON! *Please note, by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Job Summary: As the Team Assistant, you play a crucial role in maintaining smooth daily operations of facilities management of our client's reception and office space in London, Canary Wharf (HQ) and administrative support to the senior leadership team. The successful candidate will need to be organised, proactive and able to prioritise and match the pace of engaged and driven colleagues. Your role scope will be broad, varied and interesting, with the opportunity to develop further. You will be the first point of contact for clients and colleagues, so you will play an important role in actively contributing to the company culture. Please note this opportunity requires a valid right to work in the UK and is paying up to £35,000 per annum as a base salary excluding benefits. Must be prepared to be office-based 5 days per week. Key Responsibilities: Reception/Facilities (70-80% of the role): • Ensure the smooth day-to-day running of our client’s office in Canary Wharf (and Mayfair as required), • Take ownership and design ways to improve office environment continuously, • Maintain a great relationship with both ours and our clients’ vendors and suppliers, • Maintain and order office equipment, stationery and kitchen supplies when required, • Responsible for the Health and Safety induction for new joiners on behalf of our client, • Maintain office databases, archive records and implement systems, • Welcome clients and guests visiting the office, answer incoming calls and take messages, • Ensure that all clients are pre-registered and issue permanent passes to employees, • Take stock, raise PO orders, and organise catering and refreshments when required, • Prepare and maintain meeting rooms, oversee the room booking system and overall meeting room set-up and servicing throughout the day, • Manage and deliver excellent levels of customer service and help meet and exceed expectations and requirements of our existing clients and prospects., • Collect and distribute incoming and ongoing post and arrange courier and taxi bookings, • Ensure cleanliness and functionality of the office, meeting rooms, and kitchen, • Ensure the kitchen is tidy and fully stocked throughout the day, • Arrange social and CSR events on behalf of our client for the wider Bank in conjunction with the Executive Support colleagues, • Execute other administrative functions such as setting up infrastructure for new joiners, maintaining relevant internal records, and filing key records, • Ensure that monthly Health and Safety checks are completed, • Visit the client’s Mayfair office weekly and ensure that the office is running smoothly; take stock and place orders, • Trained First Aider and Fire Warden. Team Administrator (20-30% of the role): • Proactively manage diaries for assigned Senior Leaders and their teams as determined by the Head of Executive Support; ensuring a balanced and efficient scheduling of meetings whilst using initiative to identify, anticipate, and resolve any diary conflicts, • Arrange and coordinate meetings, calls and seminars with internal and external parties, ensuring preparation is undertaken and provided, • Arrange travel, including visa applications, flights, hotel bookings and expense reimbursement, • Manage, log, and track invoices and coordinate internally and with third parties, • Complete accurate data entry into internal management information systems and be responsible for accurate collation of information to senior management, • Maintain a logical, accurate, up-to-date electronic filing system, • Organise team meetings, coordinating any data documentation for discussion and provide general team support, • Prepare, collate, and format documents and distribute these, • Create PowerPoint presentations when required, • Arrange for documents to be signed physically and electronically, • Provide basic project management administrative support for our client on initiatives or projects as required, • Ensure all memberships/visas/accounts/CPD logs are up to date/in date/renewed, • Maintain compliance with organisational policies and practices, and attendance/completion of mandatory training, • Assist with our clients’ photoshoots for the senior staff members, • Work closely with the rest of the client Executive Support team to make sure all Execs and Senior Leaders are supported as required, • Always act in good faith towards customers, avoid causing foreseeable harm, and enable and support the Bank’s clients /customers to pursue their financial objectives. As related to your role, you should monitor, assess, understand and evidence how you are acting to deliver good outcomes to clients and customers as per the FCA’s Consumer Duty regulations., • Uphold the client’s company values at all times. Qualifications & Experience The successful candidate will have … Skills: • Excellent verbal and written communication skills, • Excellent administration, organisational and prioritisation skills, • Ability to multi-task effectively and to work on own initiative, • Effective team player with well-developed interpersonal skills, • Able to manage confidential information and handle sensitive topics with discretion, • Confidence in dealing with people of all levels both internally and externally, • Organised and detail-oriented, • Proficiency in Microsoft Office products, • Previous experience as an office administrator or/and personal/team assistant with Banking/Finance or Professional Services essential, • Can do attitude and active corporate citizen, always upholding the Bank’s PROUD value Working Hours: Monday – Friday 8:00am – 5pm and 9:00am – 6:00pm (2 shifts on a rotating basis) Must be prepared to be office-based 5 days per week Requires working from the Mayfair office on ad hoc basis when needed (for example can be split during any one day up to 2-3hrs on a fortnightly basis) Please note this opportunity requires a valid right to work in the UK and is paying up to £35,000 per annum as a base salary excluding benefits. Must be prepared to be office-based 5 days per week.

Junior Data Administrator (Underwriting) – Insurance Hybrid | Central London (3–4 Days in Office) Specialty Insurance Salary up to £30,000 Are you a detail-driven administrator who enjoys keeping things organised and running smoothly behind the scenes? A fast-growing London Market MGA, specialising in entertainment insurance, is looking for a Data Entry Administrator to join their collaborative team. This is a fantastic opportunity to work within a unique niche of the insurance market. In this vital support position, you’ll be responsible for maintaining the accuracy and integrity of client, policy, and underwriting data across internal systems. Working closely with underwriters and operations teams, your input will ensure compliance, efficiency, and high-quality service delivery across the business. Key Responsibilities • Enter, update and maintain policy and client data in internal systems, • Verify data accuracy, identify discrepancies, and ensure resolution, • Generate and distribute standard reports, • Assist in ongoing data cleansing and database maintenance, • Support underwriters and operations with timely data processing, • Help maintain compliance with company, carrier, and FCA guidelines, • Contribute to operational process improvements, • Support general business administration tasks as required What We're Looking For • Degree educated, • Prior data entry or admin experience within Insurance, • Excellent accuracy and attention to detail, • Confident using Microsoft Office, especially Excel, • Comfortable working with databases and digital systems If you’re looking to grow your career in a dynamic, market-leading environment, I’d love to hear from you.

My client, a reputable professional body, is seeking a highly organised Training Administrator to manage interactions with their Approved and Registered Centres, ensuring exceptional customer service standards throughout the approval and operational processes.

Are you a skilled Sales Support Administrator with experience gained within an IFA/Wealth Management firm? Are you able to utilise your expertise to deliver a first class service to clients and colleagues? Are you looking for a professional environment with a client centric approach? If the answer

To handle client enquiries and liaise with the Administrator, Project Managers and Managing Director regarding all aspects of project management and service delivery. You will be a demonstrably experienced audio engineer with an interest in the technical side of live music and technology.

About the Company We have a new exciting opportunity within Lockton's Construction Practice for an Claims Executive. Our Construction Practice deliver innovative insurance placements and risk management services for organisations in the Construction sector. About the Role In this role you will provide claims handling services to an allocated portfolio of clients while supporting the overall claims service provision to our clients, and supporting associates within the team. Responsibilities • Managing claims to conclusion, liaising effectively and appropriately with the client, insurer, loss adjuster and any other interested party, • Provision of advice on the application of policy cover and the necessary documentation/information required to progress the claim, • Negotiating with insurers to achieve the most beneficial and cost-effective settlement for the client, • Negotiating with insurers to ensure reserves are realistic and appropriate, • Ensuring claims are registered and appropriately updated on our system, • Attending internal / external meetings as required and arranging / chairing claim review meetings with clients when appropriate, • Report any major or sensitive claims to Account Executive responsible, • Understand the appropriate claims notification and investigation procedures applicable to each class of insurance, • Understand the insurance programme and service plans for an allocated portfolio of clients and document client specific claim handling arrangements for internal purposes, • Provide feedback for insurer review meetings and actively contribute to the development of relationships, • Build and nurture close, long-lasting relationships by developing a constantly expanding network of client, insurer, lawyer and loss adjuster contacts, • Provide management information as requested, • Maintain records on our internal systems and pro-actively perform claims cleansing, • Maintenance of a diary system for outstanding workload, • Prepare and maintain client claim experiences, • Provide input and guidance to Construction Claims Administrator as required, • Undertake specific tasks as directed by management, adhering to agreed project plans and timescales About You • Excellent technical claims experience with strong knowledge of the London Market, • Understanding of the relevant classes of business such as Construction All Risks and Third Party Liability (any first party and third party cover claims handling experience would be considered), • Ability to prepare and interpret claims experiences and analyses, • Excellent communication skills – to effectively and professionally communicate both verbally and in writing with clients, insurers and colleagues, • Willingness and ability to continue to develop knowledge through formal and informal learning, both internal and external to the company, • Ability to manage time, prioritise and ensure that deadlines are met without compromising quality, • Analytical and problem-solving skills, including research and investigation

Delivery & Resource Process Administrator (12 Months FTC) - London RED are an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. Through our market leading technical expertise, we enable the world’s digital infrastructure and develop the built environment whilst also helping clients realise ambitious plans for zero carbon-built environments. We cover the entire life cycle of any building project, with our broad capability offering saving our clients time, money, and effort. Our approach is centred around listening to our clients and interacting energetically with our fellow project stakeholders. We add value with our people, client service ethos, global delivery strategy, technical ability, and attitude. We now seek a Delivery & Resource Process Administrator for 12 months, to be based out of our London office. Role Responsibilities To ensure the effective operation, integration, and continuous improvement of the Salesforce and Planisware platforms. This includes maintaining data integrity, enabling process automation, and aligning system capabilities with business objectives. In Salesforce, the focus is on supporting CRM processes, governance compliance, and business insight generation. In Planisware, the emphasis is on project delivery, resource management, and reporting. Collaboration with RED process owners, delivery teams and Tractebel counterparts is essential to ensure alignment and consistency across shared systems and processes. Systems Management • Maintain and enhance Salesforce and Planisware environments, including user roles, permissions, workflows, backend data and license allocation., • Monitor system performance and resolve technical issues in collaboration with Tractebel and IT support teams., • Manage user access and license allocation to ensure compliance, security, accessibility and accurate budget reporting., • Act as RED’s Pillar of Knowledge (PoK) for system queries, escalating to Tractebel support as needed., • Liaise with Tractebel’s Salesforce and Planisware communities to align on shared initiatives and system activities., • Oversee integration between Salesforce and Planisware, ensuring accurate data flow from opportunity to close out., • Troubleshoot data exchanges with connected systems such as SAP and Sezame., • Maintain Stage & Gate activities in Planisware, working with the relevant process owner to ensure associated procedures and templates support governance and enable effective project lifecycle tracking. Project delivery and process management 2.Collaborating with delivery teams to ensure accurate and timely resource assignments. 3.Monitoring resource data for forecasting, capacity planning, and utilisation. 4.Supporting tools and processes that improve visibility of resource deployment across the portfolio. • Collaborate with business process owners and stakeholders to align system functionality with operational needs and governance standards., • Ensure effective CRM management across the business by working with key process owners and stakeholders to implement consistent processes that support data quality, governance compliance, and actionable insight generation., • Provide training to end users, deliver inductions and 1:1 coaching on systems and processes., • Prepare and maintain process documents and templates to support consistent system use., • Present at Project Management Clinics to advise on new and updated processes associated with systems., • Lead and contribute to lessons learnt sessions and gather feedback on system usability as part of a continuous improvement cycle. Reporting Management • Work closely with key stakeholders to ensure that reporting outputs and dashboards are aligned with evolving business needs and provide meaningful, actionable insights., • Maintain reporting accuracy across Salesforce and Planisware, supporting KPIs and operational insights., • Participate in programmes to enhance system usability and reporting capabilities Role Requirements • Degree in Information Systems, Business Administration, Business Management or related field (or equivalent practical experience)., • Project management qualification (e.g. APM/PRINCE2) or experience—either in a management or administrative support capacity—would be beneficial., • Proven experience or familiarity administering Salesforce and/or Planisware in a project-based or consultancy environment., • Understanding of CRM and Project Portfolio Management (PPM) workflows, including opportunity tracking, bid management, and project lifecycle governance., • Competence in data management and integration across enterprise systems (e.g. SAP, Sezame)., • Proficient in Microsoft 365, including Word, Excel, PowerPoint, Teams, and SharePoint., • Experience working with project delivery teams, resource managers, and process owners to align system functionality with operational needs., • Knowledge of engineering or consultancy operations, including client due diligence and commercial workflows., • Understanding of project and design management principles, reporting methodologies, and quality assurance processes., • Ability to support improvements in project delivery, resource management, and CRM governance., • Strong analytical and logical mindset with the ability to prioritise workload and meet deadlines., • Excellent communication skills, with the ability to liaise effectively with both technical and non-technical stakeholders., • Confident in delivering training, inductions, and 1:1 coaching, with clear and engaging presentation skills., • Committed to continuous improvement and enhancing user experience., • Background in consulting or construction preferred., • Good understanding of international working and business operations of a global consultancy Benefits RED offers a variety of benefits, including but not limited to: • 23 days annual leave rising to 28 days annual leave over 5 years’ service, • Holiday purchase and buy back scheme, • Hybrid Working, • Contributory company pension scheme, • Healthcare Scheme via salary sacrifice (Company funded cover is dependant on level), • Non-contractual bonus awards, • Training sponsorship, • Charity volunteering leave, • Wellness days/ initiatives., • Salary commensurate with experience., • Our people work in friendly teams with a collaborative approach and mentoring support from talented leaders., • We offer a comprehensive benefits package and are an equal opportunities employer. *This role will ideally suit those with the right to live & work in the UK without restrictions, as we are unable to offer sponsorship at the present time.

Our client, a young rapidly growing boutique consultancy created by an established industry professional is looking to recruit a Building Surveyor operating across a variety of clients including asset managers, charities, tier one institutions, Livery companies, private clients and family offices. This is an excellent opportunity to fast track your career and to play a formative role in shaping and developing yourself as a vital part of the companies future. Ideally you will be a self-motivated conscientious and eloquent individual perhaps at Assistant level with 1-2 years post qualification experience who would relish the opportunity to play a formative and pivotal role in shaping the successful delivery of project & technical consultancy. With proven Building Surveying/Project Management experience in the UK including exposure to some of the following skill sets employer’s agent/ contract administrator, project delivery, project monitoring, you will be exposed to the full range of building consultancy services including technical due diligence, condition surveys, defects analysis, reinstatement cost assessments, party walls & neighbourly matters and dilapidations. A salary commensurate with experience up to £50,000 is on offer with benefits: • 7% employer’s contributory pension, • Health Insurance, • Birthday as an extra day off, • 25 days holiday plus an extra day for every year of consecutive service up to a maximum of 30 days. To apply, please submit your CV to , or you can call Daniel Griggs on 07515882942. We look forward to receiving your application. To view more roles within construction, real estate, engineering, architecture, or renewables, please visit our website: , contact one of our specialist consultants, and follow our LinkedIn page for regular industry updates. We appreciate every application; however, due to a high volume of applicants, only shortlisted candidates will be contacted.

Administrator Potters Bar £25,100 | Hybrid Working Are you a detail-driven administrator with a passion for delivering excellent customer service? Do you thrive in a fast-paced environment where your organisational skills and initiative make a real impact? Our client in Potters Bar is lo

Due to a number of New Business wins my client, an award winning Pension Consultancy, currently seek a talented Senior Administrator to join their friendly, award winning, Defined Benefit team. The role will involve prioritising the day to day workload of the team and assisting the Administration Manager in ensuring that the team runs smoothly. Duties will include: • Ensuring that an effective pension administration service is provided to all clients, • Ensuring that client work is completed with SLA's and deadlines, • Handling more complex pension tasks such as calculations and scheme project work, • Being a point of contact for a portfolio of clients as well as trustees and senior scheme members, • Involvement in annual projects such as renewals, benefit statements and pension increases, • Providing advice and guidance to less experienced colleagues, • Provide input regarding process and procedural change Applicants must possess strong knowledge of Defined Benefit (DB) pension schemes with the ability to perform a range of complex calculations including leavers, retirements, deaths and transfers in and out. You are likely to possess around 3 plus years technical experience from a Third Party or In-House background along with strong numeracy, communication and organisation skills. This is a great opportunity to join a highly respected pension consultancy which offers a great working environment, generous benefits, hybrid working, and genuine prospects for development.

Sales Administrator Join Our Team as an Sales Administrator Are you ready to step into a dynamic role in the steel industry? Our client is looking for a motivated Sales Administrator to join their thriving team in Hayes , UB4 0SL! If you have a passion for Customer service and Administration, th

Are you a skilled Sales Support Administrator with experience gained within an IFA/Wealth Management firm? Are you able to utilise your expertise to deliver a first class service to clients and colleagues? Are you looking for a professional environment with a client centric approach? If the answer t

The Financial Planning Administrator position offers a competitive salary, 25 days' annual leave plus additional holiday over Christmas, private medical insurance, death in service cover, and a pension via salary exchange. The client is a thriving and expanding financial planning business based in t

My client is seeking a Warehouse Administrator to support their logistics and storage departments, ensuring efficient operations and excellent service delivery. Maintain accurate records of incoming and outgoing goods using warehouse management systems. Liaise with the Warehouse Manager to ensure pr

Customer Service Engineer (System Administrator). Maintain Active Directory and other system accounts, support connectivity and client applications, and assist in configuring and supporting local and wide area network services. Monitor open tickets in VA’s ServiceNow system to ensure adherence to

Previous client and customer service experience & thrive in a busy customer service environment. Customer Service Administrator - 10 Month FTC / Maternity Cover. Using our own initiative, youll solve problems from initial query right through to remittance whilst delivering increased customer satisfa

Previous client and customer service experience & thrive in a busy customer service environment. Customer Service Administrator - 10 Month FTC / Maternity Cover. Using our own initiative, you’ll solve problems from initial query right through to remittance whilst delivering increased customer sati

Are you a detail-oriented professional with a passion for payroll and HR administration? Our client, successful in the construction industry, is seeking a dynamic Payroll Administrator to join their enthusiastic team! This is an exciting opportunity to support the Head of HR in delivering HR service

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Our Client, an international IT/Telecom service providers throughout the world, is currently recruiting a Japanese speaking IT Administrator to join their professional and friendly team. Excellent written and verbal communication skill in Japanese and English (speaking, reading, writing). ISMS polic

A Wealth and Asset Management company based in the City of London, are looking for an experienced Senior Client Services Administrator to work with Investment Managers in the Private Client team to deliver high quality client service to clients as well as suggesting improvements to working practices

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Car Sales & Customer Service Administrator. At Terani, you’ll be part of a brand that values excellence, trust, and client care. Terani is a leading prestige car dealership based in Park Royal, London, specialising in high-end, bespoke vehicles.

Our client within the education sector is seeking a Reception Administrator to provide a welcoming, efficient, and professional reception and administrative service, supporting the day-to-day operations of the school. Deliver a courteous and efficient reception service, managing visitors and calls p

The main goal of all teams involved in US broking is to advise our clients on the best group healthcare insurance offered by medical vendors on the market, in cooperation with our US teams.Based on the received documentation concerning different insurance options available, we analyze and choose the