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Client service administrator jobs in Reino Unido

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  • Sales Assistant
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    Sales Assistant
    hace 4 días
    £12.5–£14 por hora
    Jornada parcial
    London

    Sales Admin & Host – Events & Hospitality We’re looking for a proactive, people-loving Sales Admin & Host to support our events and bookings team, with a particular focus on the Mary Read Boat. This role is perfect for someone who enjoys both the behind-the-scenes organisation and being front-facing with clients, helping to upsell spaces, packages and experiences. You’ll play a key role in ensuring bookings run smoothly from first enquiry to event day, while delivering an outstanding customer experience. Key Responsibilities - Sales & Administration • Accurately entering customer enquiries and orders into our CRM system, • Processing quotations and following up with clients, • Managing the end-to-end booking process, from enquiry to confirmation, • Ensuring agreed delivery dates, event details and client expectations are met, • Liaising with internal teams to ensure all event requirements are clearly communicated, • Upsell areas and packages Customer Communication • Handling customer queries via email and phone in a friendly, professional manner, • Acting as a point of contact for clients before and during their booking journey, • Building strong relationships with clients to encourage repeat bookings Upselling & Hosting • Confidently upselling areas, packages and add-ons (food, drinks, experiences), • Supporting on-site hosting when required, welcoming guests and clients, • Ensuring every guest feels looked after and has a great experience What We’re Looking For • A natural people person — warm, outgoing and full of personality, • A confident communicator who enjoys speaking to clients and building rapport, • Highly organised, polished and able to juggle multiple bookings, • Comfortable working in a fast-paced hospitality or events environment, • Previous experience in hospitality, front-of-house, sales admin or events, • A genuine passion for great service and making people feel welcome Why Join Us? • Work in a unique, creative hospitality environment, • Be part of a friendly, supportive team, • Develop your skills across sales, events and customer experience, • Opportunities to grow within the business

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  • Health Care Support Worker
    Health Care Support Worker
    hace 24 días
    £12.8 por hora
    Jornada completa
    London

    Job Summary We are seeking a compassionate and detail-oriented Health Care Assistant/Support Worker to join our healthcare team. This role involves providing essential support to patients across various medical settings, including inpatient, outpatient, emergency, and specialized units such as Geriatrics, PICU, and Medical-Surgical departments. The ideal candidate will possess a strong foundation in patient care, medical terminology, and clinical procedures, contributing to the delivery of high-quality healthcare services. Prior hospital or clinic experience, particularly in Level I or Level II trauma centers, is highly desirable. This position offers an opportunity to work in a dynamic environment where your skills directly impact patient outcomes. N.B -Please note that this role currently requires a full UK driving licence and access to a vehicle. Due to specific client care needs (Genuine Occupational Requirement), we are also seeking female carers for this positionResponsibilities Assist with patient intake processes, including recording vital signs and collecting medical histories Support patient care activities such as medication administration, dressing changes, and basic life support procedures Document patient information accurately using Electronic Health Record (EHR) systems and ICD coding Monitor and report patient status changes, ensuring timely communication with healthcare providers Support hospital medicine, urgent care, internal medicine, and medical-surgical units by performing routine clinical tasks Assist with diagnostic procedures including X-ray preparation and basic assessments of physiology and anatomy knowledge Provide compassionate patient service across diverse populations including geriatrics and pediatric intensive care units (PICU) Maintain infection control standards and assist in maintaining a safe hospital environment Support medical administrative functions such as scheduling and documentation compliance Skills Strong knowledge of medical terminology, physiology, anatomy, ICD coding, and medication administration protocols Experience working within hospital environments such as Level I or Level II trauma centers preferred Proficiency with Electronic Health Record (EHR) systems and medical administrative support tasks Ability to perform basic clinical procedures including vital signs measurement and patient intake assessments Familiarity with emergency medicine protocols and urgent care procedures Excellent patient service skills with compassionate communication abilities Knowledge of outpatient and inpatient care practices across various specialties including Geriatrics, Internal Medicine, Medical-Surgical, OR experience, and hospital experience in trauma centers is highly valued Basic life support certification or higher is preferred to ensure readiness for emergency situations This position is integral to delivering exceptional healthcare support services that enhance patient safety and comfort. We seek dedicated professionals eager to grow within a supportive clinical environment committed to excellence in patient care. Job Types: Full-time, Part-time, Permanent Work Location: In person

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  • Mortgage Advisor
    Mortgage Advisor
    hace 25 días
    £25000–£30000 anual
    Jornada completa
    Canary Wharf Estate, London

    Employed Mortgage Broker Landmark Private Finance (LPF) Location: Office-based / Hybrid (UK) Salary: £28,000 basic + uncapped commission Employment Type: Full-time, employed About Landmark Private Finance Landmark Private Finance (LPF) is a growing, Alongside LPF, the group includes Landmark Specialist Finance (LSF), our specialist lending arm focused on complex, high-value, and non-standard cases. This structure provides advisers with exposure not only to mainstream residential lending, but also to specialist finance, complex buy-to-let, bridging, development, second charge, and commercial funding, offering exceptional long-term career progression. The Role We are seeking an Employed Mortgage Broker to join LPF’s residential advisory team. The role offers strong lead support, full administrative backing, and the opportunity to progress into specialist and higher-value cases via LSF. This is an ideal opportunity for an adviser looking to build a long-term career within a group that actively supports development into specialist finance. Key Responsibilities Provide regulated mortgage advice to residential and buy-to-let clients Complete full fact-finds, affordability assessments, and suitability recommendations Source and recommend whole-of-market mortgage solutions Manage cases from submission through to completion Liaise with lenders, solicitors, surveyors, and internal teams Maintain FCA-compliant files and accurate records Deliver consistently high levels of client service Identify and refer suitable cases into Landmark Specialist Finance (LSF) for specialist lending solutions Requirements CeMAP qualified (or equivalent) Experience as a mortgage adviser/broker (employed or self-employed) Solid understanding of residential and buy-to-let lending Strong knowledge of FCA compliance and advice standards Professional, client-focused approach Ambition to progress into specialist or complex lending over time Career Progression Landmark offers immense career progression opportunities, including: Exposure to specialist finance cases via LSF Development into complex lending (bridging, development, second charge, commercial) Progression into senior adviser or specialist broker roles Long-term growth within a multi-entity financial services group What We Offer £28,000 basic salary Uncapped commission structure High-quality lead flow and internal referrals Dedicated administration and case progression support Access to specialist finance knowledge and mentorship Clear progression pathway within LPF and LSF Professional, growth-focused working environment

    Sin experiencia
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  • Operations Assistant
    Operations Assistant
    hace 1 mes
    £26000–£29000 anual
    Jornada completa
    London

    About sub800 At sub800, we create flexible, managed office spaces designed around people. We believe great offices aren’t just about design — they’re about service, experience and proactive support. Our operations team sits at the heart of that experience, ensuring every client interaction is smooth, professional, and personal. The Role The Operations Assistant plays a key role in delivering a premium, concierge-level service to our clients, while supporting the smooth day-to-day running of our workspaces. You will be one of the main points of contact for client requests, taking ownership from first enquiry through to resolution. Working closely with the Operations Director and wider team, you’ll balance operational coordination with a strong focus on client satisfaction, communication and experience. This is a hands-on, varied role, well suited to someone who enjoys working with people, solving problems and taking pride in delivering an excellent service. Key Responsibilities Client Experience & Service Delivery • Act as a primary point of contact for client operational queries, delivering a friendly, professional and responsive service at all times., • Take ownership of requests from start to finish, providing clear updates and managing expectations throughout., • Build strong working relationships with clients by understanding their needs and anticipating requirements where possible., • Support client move-ins, office setups, changes and ongoing space requirements to ensure a smooth and welcoming experience. Operations & Supplier Coordination • Coordinate contractors, maintenance works, deliveries and site visits with minimal disruption to clients., • Proactively follow up with suppliers to ensure work is completed on time and to a high standard., • Identify potential issues early and work collaboratively to resolve them efficiently and professionally. Administration & Compliance • Log, track and prioritise tasks using internal systems to ensure nothing is missed., • Maintain accurate records for compliance and building documentation, including health & safety, FRA actions and access logs., • Support access management (keys/fobs), inventories and shared operational documentation. Day-to-Day Building Operations • Support events, hospitality requests and office presentation, ensuring spaces are always client-ready., • Manage ad-hoc requests alongside larger projects, responding calmly and efficiently in a fast-paced environment., • Help uphold the overall look, feel and service standards of sub800 spaces., • Respond promptly to incoming client queries, ensuring issues are resolved or escalated appropriately. What We’re Looking For Essential • A genuine passion for customer service and delivering an excellent client experience., • A hospitality-led mindset, with a natural instinct to be helpful, proactive and professional., • Strong communication skills, both written and verbal., • Highly organised with strong attention to detail., • Comfortable managing multiple priorities in a fast-paced, client-facing environment., • Confident dealing with clients, suppliers and contractors., • Reliable, solutions-focused and comfortable taking ownership of tasks. Desirable • Experience in hospitality, serviced offices, hotels, facilities, property or office management., • Experience coordinating suppliers or handling operational requests., • Familiarity with compliance processes or building operations., • Comfortable using Outlook, Excel/Google Sheets and task management tools. Why Join sub800 • Be part of a growing, people-focused business where service genuinely matters., • Work closely with senior leadership and gain broad operational exposure., • Enjoy a varied role where no two days are the same., • Play a visible role in shaping and delivering an exceptional client experience.

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  • Business Support Officer
    Business Support Officer
    hace 1 mes
    £34000–£49000 anual
    Jornada completa
    London

    The Business Support Officer provides essential administrative and operational support to the chauffeur operations team. The role ensures smooth day-to-day running of bookings, driver coordination, client communication, and business administration, contributing to a seamless premium service experience. Key Responsibilities Operations & Booking Support • Support the management of daily chauffeur bookings and schedules, • Coordinate with chauffeurs regarding job allocations, timings, and route details, • Monitor changes, delays, and last-minute booking requests, • Prepare invoices, quotations, and booking confirmations, • Maintain client records, contracts, and service agreements, • Manage documentation such as driver records, licenses, insurance, and vehicle details, • Act as a point of contact for corporate clients and private customers, • Respond professionally to booking enquiries, changes, and complaints, • Liaise between clients, chauffeurs, and management to resolve issues efficiently, • Strong organizational and multitasking abilities, • Excellent communication and customer service skills, • High attention to detail and accuracy, • Ability to remain calm under pressure and handle time-sensitive requests, • Proficient in Microsoft Office and booking/scheduling systems, • Problem-solving and proactive approach

    ¡Incorporación inmediata!
    Sin experiencia
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  • Recruitment Consultant
    Recruitment Consultant
    hace 1 mes
    £38000–£39000 anual
    Jornada completa
    London

    Position Title: Recruitment Consultant Location: 216 Whitechapel Road, London E1 1BJ Reports To: Mainul Alam Salary: £33400pa to 42000pa Type: Full-time About Us: UK Admission Ltd is a leading recruitment agency dedicated to connecting top talent with exceptional educational institutions. Our mission is to provide high-quality recruitment solutions that help colleges, and universities achieve their educational goals. Position Overview: We are seeking a dynamic and experienced Recruitment Consultant to join our team, specializing in the education sector. The successful candidate will be responsible for sourcing, attracting, and placing qualified candidates in the education across various institutions. This role requires a strong understanding of the education industry, excellent interpersonal skills, and a passion for helping both candidates and clients succeed. Key Responsibilities: • Client Relationship Management:, • Build and maintain strong relationships with educational institutions, understanding their recruitment needs and providing tailored solutions., • Conduct regular client meetings to assess recruitment requirements and provide market insights., • Develop and deliver recruitment strategies that align with client objectives., • Student Sourcing and Management:, • Utilize various sourcing methods such as social media, networking, and referrals to attract students., • Maintain a talent pool of qualified candidates and manage candidate pipelines effectively., • Recruitment Process Management:, • Coordinate and manage the end-to-end recruitment process., • Ensure a positive candidate experience by providing timely feedback and communication throughout the process., • Conduct reference checks and verify candidate credentials as needed., • Compliance and Reporting:, • Ensure all recruitment activities comply with relevant legislation and organizational policies., • Maintain accurate and up-to-date records of candidate and client interactions in the recruitment database., • Prepare and present regular reports on recruitment activities, outcomes, and key performance indicators (KPIs)., • Education and Experience:, • Bachelor’s degree in Human Resources, Education, Business Administration, or a related field., • Proven experience as a Recruitment Consultant, preferably within the education sector or a similar industry., • Demonstrated success in sourcing and placing candidates in educational roles., • Skills and Competencies:, • Strong understanding of the education sector and its recruitment challenges., • Excellent communication and interpersonal skills, with the ability to build relationships with clients and candidates., • Ability to manage multiple recruitment projects simultaneously and meet tight deadlines., • Strong organizational skills and attention to detail., • Proactive and results-oriented, with a commitment to providing exceptional service., • Benefits:, • Professional development opportunities and ongoing training., • Health and wellness programs., • Opportunities for career progression within a growing organization.

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  • Back of house admin
    Back of house admin
    hace 1 mes
    £1000–£1400 mensual
    Jornada completa
    London

    Back of House Admin — By Narjis Aesthetics & Academy Role Overview We are seeking a highly organised, fast-paced Back of House Admin to join By Narjis Aesthetics & Academy in Marylebone, London. This role is critical for ensuring every client inquiry is handled promptly and professionally, supporting seamless clinic operations, and driving sales conversions through excellent communication and diary management. Working Hours Full-time: 10 hours per day, 5 days a week (50 hours per week) Flexibility required for occasional evening or weekend coverage based on clinic needs Key Responsibilities Respond to every client inquiry (phone, email, DM, WhatsApp) with speed, accuracy, and professionalism Convert inquiries into bookings through persuasive, tailored communication and strong product/service knowledge Manage the clinic diary: schedule appointments, coordinate staff calendars, handle last-minute changes, and avoid double-bookings Relay information efficiently between clients, practitioners, and management to ensure clarity and follow-through Maintain accurate records of all client interactions and bookings Proactively follow up with leads and past clients to maximise conversion rates Support sales initiatives and upsell relevant treatments or courses as appropriate Monitor and report on inquiry trends, conversion rates, and client feedback to management Assist with general administrative tasks as needed (filing, reporting, inventory updates) Required Experience & Skills Proven experience in a high-volume admin, front of house, or sales support role (ideally in aesthetics, beauty, healthcare, or similar service sector) Demonstrated track record of converting inquiries to bookings or sales Exceptional written and verbal communication skills Highly organised, detail-oriented, and able to manage multiple priorities under pressure Fast learner, sharp thinker, and proactive problem solver Confident using booking/CRM systems, email, and messaging platforms Excellent diary management and time management skills Personal Attributes Calm under pressure and thrives in a fast-paced environment Naturally persuasive, empathetic, and client-focused Discreet with sensitive information Team player who collaborates well with practitioners and management Application Process To apply, please send your CV and a brief cover letter outlining your relevant experience and why you’re the perfect fit for a fast-paced, client-focused role at By Narjis Aesthetics & Academy.

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  • IT Support Analyst
    IT Support Analyst
    hace 2 meses
    £32000–£38000 anual
    Jornada completa
    New Barnet

    Storm IT Ltd is a leading MSP based in New Barnet, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our clients. This position involves a mix of user support, system administration, troubleshooting, basic networking and collaboration with other IT professionals remotely from our New Barnet office or onsite with the client. Responsibilities: · Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. · Troubleshoot and resolve hardware and software problems in a timely manner. · Perform system administration tasks such as user account management, Active Directory updates, and software installations. · Monitor and maintain IT systems to ensure optimal performance and reliability. · Collaborate with internal teams to implement IT solutions and improvements. · Respond to and resolve support tickets efficiently. · Document technical procedures and solutions for future reference. · Assist in the setup and configuration of new IT equipment and software. · Liaise with external vendors and service providers when necessary. Requirements: · Proven experience as a 2nd Line Support Engineer or similar role. · Experience working for an MSP is advantageous. · Solid understanding of IT systems, networking, and infrastructure. · Hands-on experience with Windows operating systems, Active Directory, and Microsoft Office suites. · Experience working across the Microsoft 365 (SharePoint, Teams, Office365,Intune & Entra ID). · Experience with hardware troubleshooting and software installations. · Excellent problem-solving skills and attention to detail from 1st to 2nd line level. · Effective collaborator and communicator at all levels who uses their own initiative and shares skills · Ability to work independently and as part of a team. · Demonstrate professionalism and positivity to the team and end users by displaying good customer-facing practices · Demonstrated ability to quickly learn new skills · Working well under pressure, ability to prioritise work streams and refer on where required. If you are a proactive and skilled 2nd Line Support Engineer looking for a new challenge with a reputable company in the New Barnet area, we encourage you to apply and join our talented team! Job Type: Full-time Benefits: Company events Company pension On-site parking Work Location: Storm IT Offices. In Person

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