Client service administrator jobs in United Kingdom

Job Title: Team Administrator (Billing Coordinator) Group: Finance and Projects Location: London Contract Type: Permanent Hours: Monday to Friday 9.30am - 5.30pm About the Business: Here at Pinsent Masons we bring together the best people to get the job done. We're naturally curious, constantly learning, listening, and growing. We'll truly value your ideas. You'll be joining an award-winning, hardworking and commercially minded team, where you'll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You'll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results. Position Overview: As a TA Billing Coordinator, you will play a crucial role in managing and improving the billing processes to ensure efficiency and accuracy. You will be responsible for overseeing the creation and distribution of monthly reports, ensuring timely invoicing and payments, and resolving any billing-related issues. What You'll Be Doing: You'll be at the core of our billing operations, supporting lawyers and partners to ensure our financial processes are timely, compliant, and client-focused. You'll also assist with a range of administrative tasks, ensuring the smooth day-to-day running of the team. Your Key Responsibilities Will Include: • Managing the full billing cycle: from producing and formatting prebills to liaising with fee earners and submitting invoices on time., • Creating and monitoring WIP and billing reports, client time reports, and financial statements., • Maintaining accurate PO records and managing client despatch and rate information., • Handling narrative edits, time transfers, third-party invoice uploads, and portal submissions., • Attending revenue meetings and taking ownership of follow-up actions., • Suggesting and implementing efficiency improvements in billing processes., • Organising legal bundles and preparing key documentation., • Coordinating travel, diary, and room bookings., • Managing lawyers' expenses and performing ad-hoc office support tasks. We're looking for a confident, organised professional with a strong eye for detail and a proactive mindset. You'll have previous experience in administration or billing (ideally within legal or professional services), be comfortable managing multiple tasks, and enjoy working collaboratively in a fast-paced environment. What can we offer you? • Carers' leave (up to five paid days' leave towards caring responsibilities), • 25 days' annual leave entitlement and the opportunity to purchase or roll over 5 days., • Contributory pension of up to 5%., • Private healthcare policy, • Death in service cover (4 x base salary)., • Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan. Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email. We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate. Our strength lies in our differences. We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a founding member of the Mindful Business Charter, signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It's with different perspectives that we'll find solutions to our clients' most complex challenges. It's how we'll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents. As an inclusive employer, we are willing to consider any flexible working requests. #LI-BOSW

Admin support, updating systems and contracts, updating CRM systems Your new role My client is seeking a proactive and detail-oriented Administrator to support the Contracts Executive in a dynamic and fast-paced environment. This role is ideal for someone who enjoys working collaboratively, managing documentation, and ensuring smooth operational processes. • Provide administrative support to the Contracts Executive and wider team., • Maintain and update contract documentation and client records., • Assist with the preparation of reports, proposals, and contract renewals., • Liaise with internal departments and external clients to ensure contract requirements are met., • Monitor contract timelines and flag key dates or actions., • Ensure compliance with company policies and industry regulations. What you'll need to succeed • Previous experience in an administrative role (experience in contracts or a related industry is a plus)., • Excellent organisational and time management skills., • Strong attention to detail and accuracy., • Proficient in Microsoft Office (Word, Excel, Outlook)., • Confident communicator with a professional and friendly manner., • Ability to work independently and as part of a team. What you'll get in return 20 days plus Bank holidays - Increases a day with every year of service Competitive salary Annual bonus Free parking onsite Team Lunches Quarterly outings What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4705009

Undergraduate Administrator | London | March 2026 | Temporary | £22 per hour | Higher Education Experience Role: Undergraduate Administrator Rate: £22 per hour + holiday PAYE Length: until March 2026 Location: London (Mainly hybrid) Your new company My client is aWorld-class university that has a great working environment based in a greatLocation in London. This company operates a hybrid mode with one of the bestEmployee satisfaction scores in the Higher Education sector. The institute is looking for a UG Administrator until August 2026. They are operating a 3-day on-site model except for the following weeks (non-negotiable): 25 Sept–5 Oct1 Dec – 12 Dec9 March – 20 March There will also be one Saturday working during the period, on 13 September. The role is a Monday to Friday role - 35 hours per week. Your new role • Acting as the first point of contact and providing information for staff, students and other internal and external visitors and callers to the Undergraduate Office., • Supporting start of term preparations, including correspondence with new students, registering students and dealing with enquiries., • Processing undergraduate UCAS applications using college systems and UCAS weblink, including downloading application forms, printing application forms and associated materials., • Reviewing and scoring UCAS applications on various parameters such as grades, personal statement and reference, based on guidelines set by the department, • Evaluating the strengths and weaknesses of UCAS applications and making recommendations to the admissions tutor., • Arranging offer holder days, including inviting candidates, responding to enquiries, liaising with student helpers and academic staff and administering the offer holder days., • Corresponding with applicants (email requests, letters, telephone) and Central Admissions on a range of admissions enquiries, • Updating decisions on applications to college systems and liaising with Central Admissions, • Liaison with other College divisions such as the Registry, Accommodations Office, Disability Office, Tuition Fees and International Office., • Maintenance and updating of undergraduate student records on departmental and college systems., • Support the running of college open days, and liaising with students, guests, staff and sponsors., • Coordination and supervision of paid student helpers for UG admissions events (offer holder/open days)., • Assisting the Examinations Officer and Teaching Support Manager with the day-to-day running of the examinations process., • Collating all examination materials for review by the external examiners., • Liaising with academic staff to ensure comprehensive responses to external examiner comments., • Collection, distribution and safe storage of draft examination papers to and from academic staff and external examiners., • Arranging for the printing of examination papers., • Maintaining and storing the stocks of examination stationery., • Responsible for setting up examination rooms, liaising with the Computing Support Group to ensure all furniture and equipment for exams is in working order, including arranging special requirements as necessary for students taking their examinations., • Managing invigilators during the exam period., • Organising and minuting the examiners’ meetings, • Organising the safe storage and secure disposal of students’ examination scripts., • Working in an academic environment with experience of dealing with programme administration in a higher education setting is preferable., • Experience of dealing with confidential material, • Experience of dealing with admissions and examination processes, • Excellent written and verbal communication skills with the confidence and diplomacy to interact with all levels of staff and with students, • Good interpersonal and organisational skills, • Excellent accuracy and attention to detail, • Strong IT skills, including Microsoft Office, • Ability to manage your own time and workload and work effectively under pressure, • Proactive approach to dealing with deadlines 4710759

Role Overview: Salary: £28,000 per annum Hours: Monday to Friday, 10am – 7pm Location: Holborn, London - fully onsite Contract: Full Time and Permanent Role Summary: We are looking to recruit an experienced MDT Administrator to join our Clinic team, based in Holborn, London. The MDT Administrator is an essential team member ensuring that there is a smooth process between consultations and patients being prescribed medication, making sure that regulatory and compliance requirements are adhered to. Role Duties • Documenting treatment plans for patients and ensuring correct medical information noted, • Taking minutes from MDT meetings, • Ensuring compliance, regulatory and safeguarding requirements are upheld, • Assisting with the needs of Head of Clinic Operations & Practice Manager as required, • Ensuring MDT management/Zendesk is always up to date, • Liaising with Consultants as required Qualification/Experience for Role: • Extensive experience with minutes/note-taking, or equivalent, required, • A good command of written and spoken English – GSCE (or equivalent) standard desired, • Previous experience as an MDT Administrator desired, • Previous experience within healthcare or suitable clinical-setting desired, • Experience within a in busy patient focused role preferred Our Client We are a private clinic, with linked pharmacy, which specialises in assisting patients who may not have found satisfactory results for their conditions via their existing medications. We work with consultants specialising within pain, psychiatry, neurology, palliative care and cancer, so their patients can receive their prescribed medication directly to their door, via next-day delivery service. Our prescribed medicines are produced and manufactured according to the pharmaceutical-grade EU-GMP (Good Manufacturing Practice.) Additional Information: We may receive a higher-than-anticipated number of applications for this role, such that it may not always be possible to provide individual feedback to all applications. Applicant shortlisting and interviews may be taking place whilst the role is still being advertised, which may mean that this advert may close sooner than expected. We recommend that, if interested in this opportunity, you apply for this role as soon as possible. Disclosure and Barring Service (DBS) Check: This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it may be required for us to conduct a DBS check accordingly for a successful applicant.

Why Orri? Orri is an ambitious & ground-breaking company committed to changing the way we treat eating disorders in the UK and beyond. We are looking for a full-time clinical administrator. At the heart of our approach is a commitment to working collaboratively; providing expert, evidence-based and innovative treatment with kindness and compassion at its core. About the role: The Clinical Administrator is an essential position that supports the service on assisting the smooth running of the day-to-day activities of our clinic and handling various administrative duties, including handling incoming and outgoing correspondence, scheduling appointments, reporting, managing processes and maintaining an organised records system. Main duties and responsibilities: • Organising, attending meetings and taking minutes., • Producing regular and ad Hoc reports on clinical operations., • Updating databases and spreadsheets as required., • Managing shared inboxes and responding to queries from clients., • Supporting the psychiatry and physical health team with client letters, clinical reports and transcriptions., • Managing appointments and room bookings., • Providing support on clinical team inductions, including scheduling diaries and meetings., • Attending the Register Meeting and ensuring actions are followed up with the clinical team., • Supporting on booking Modular, Statutory and Mandatory training into the timetable. Updating the attendance register accordingly., • Supporting on carrying out and completing audits., • Pulling reports and analysing data to be reported in to Clinical Governance, included but not limited to incidents, complaints, concerns, safeguarding and audits., • Supporting with complaints and concerns, including drafting letter and supporting with investigations. Desired Skills and Expertise: • A proactive, hardworking and motivated individual. Ideally with experience in a fast paced organisation and/or start up business., • Previous experience working in a medical or therapeutic healthcare environment ., • Experience with diary management and administrative tasks., • Excellent customer service skills., • The ability to function well in a team, while also being able to use their own initiative., • Be proactive & organised., • Excellent IT skills., • Ability to meet deadlines., • Ability to maintain strict confidentiality., • Good spelling and grammar for clinical letters and correspondence is a must. Benefits: • 33 days annual leave (pro rata) including bank holidays and the service closure over Christmas., • Enhanced maternity/paternity/adoption package., • Comprehensive induction and commitment to ongoing training., • Online benefits and cashback rewards schemes., • Contributory pension scheme with salary sacrifice options., • Free Statutory and Mandatory Training., • Free professional development and CPD certified training., • Two annual corporate events plus additional social events throughout the year., • Career development opportunities., • Private health care after successfully completing your probation period. Schedule: Monday to Friday, 40 hours per week. Orri operates a smoke free policy on all premises and grounds. Orri is an equal opportunities employer.

Company: Information Governance Services Limited Job Title: Business Operations Manager Salary: £45,000 - £70,000 pro-rata Full Time/Part Time: Full Time 37.5 hours per week Contract: Permanent Start Date: Immediate Business Operations Manager How to apply? Please send the following information to ___ Please send the following information to • Your CV; and We are a specialist data protection consultancy firm that cares deeply about each and every client we have. This attitude has enabled us to call some of the world’s leading institutions as our current and past clients. We are hugely ambitious and have massive plans for further growth, and we are looking for ordinary hardworking people with the potential to do extraordinary things, to join us. We are looking for a Business Operations Manager to join our organisation and work alongside our team, providing expert support to our team and to help create and implement strategies for the growth of our firm. The successful candidate will be part of a close-knit team and given the resources to reach your full potential, we hope (for the right person with the attitude and ambition) this will be the last job application you will ever have to make. Key duties and responsibilities: Operational management • Be an integral part of the company’s strategic decision making, including business growth, development and resource development., • Develop and implement operational policies, procedures and guidance materials to improve productivity and operational effectiveness throughout IGS., • Leading financial reports of IGS’ time spent on all clients and internal activities to provide strategic insights to senior management., • Empower our clients to develop and support their solutions – so they can be self-sufficient adopters of the latest technologies., • Maintain and update IGS’ consultancy rates and packaged service costs., • Maintain compliance with data protection regulations that apply to any of the company’s client’s businesses, including but not limited to:, • Data Protection Act 2018;, • UK GDPR;, • General Data Protection Regulation (GDPR);, • Privacy and Electronic Communications Regulations (PECR); and, • Any new or developing data protection regulations., • Have a working understanding of data protection legislation and information governance practices to implement., • Compile information from various sources to formulate a current picture of IGS against the market., • Interpret data to generate company and market strategies for implementation., • Collaborate with senior management to develop and implement business strategies., • Manage, guide and support more junior members of the team to progress their development., • Deliver training and communication to IGS staff on policies, procedures and working practices., • Develop and monitor key performance indicators (KPIs) as required by senior management to measure operational success., • Overall responsibility for the effectiveness of IGS’ website, from user experience to effective marketing of IGS’ services., • Overall responsibility for SEO campaigns and improvements., • Overall responsibility for specific marketing campaigns such as Google Ads., • Overall responsibility for IGS’ digital presence across social media platforms such as LinkedIn., • Support proposals, tenders and framework submissions for IGS in engaging new workstreams., • Support IGS in creating, implementing and strategising new products and ideas for business growth and development., • Creating and maintaining good client and supplier relationships., • Support senior management in ensuring that IGS have adequate office equipment, including devices, accessories, stationery and audio visual equipment for meetings., • Liaise with landlords and office managers regarding IGS’ use of the office., • Responsible for co-ordinating effective use of the office., • Help support with any new office environments IGS look to move into to ensure it meets IGS’ requirements., • Responsible for ensuring all staff have appropriate physical and digital assets to capably undertake their required functions., • A focal point for staff to report issues with their physical or digital assets and assist with resolving those issues., • Responsible for administrating or overseeing administration of IGS’ ICT environments., • Overall management of IGS’ Voice over Internet Protocol (“VOIP”) technology for prospective clients to contact IGS by telephone., • A focal point for staff to report ICT issues and assist with resolving those issues., • Performance related bonus., • Private Healthcare., • Hybrid and remote working., • Pension scheme., • To be part of an up and coming consultancy where the sky is the limit., • Continued support to help you fulfil your potential – you’ll keep advancing your technical skills throughout your career with us., • An undergraduate degree (2.1 or higher), preferably in a related field., • Proven experience (3+ years) experience in business operations or similar managerial role., • Strong leadership and team management skills., • Analytical and problem-solving skills. Loyalty and integrity., • Innovation and creativity for how to grow and improve a business., • Discipline to be able to work remotely and fulfil your duties., • A willingness to advance the companies goals and the realisation that what benefits the company will benefit your ongoing growth (both financial and wellbeing)., • Eligible to be able to apply for UK Security Clearance., • Experience with a variety of industries and settings, including the healthcare setting (desired).

The Firm We are a dynamic, multifaceted law firm that provides a wide range of legal services to a creative and entrepreneurial client base. We partner with the big and the small, from cutting edge startups to global corporations, early-stage entrepreneurs to established industry leaders, and household names to private individuals and their family offices. We are renowned for our sector specialisms which we combine with expertise across all the traditional practice areas to provide our clients with tailored solutions that truly add value. We offer a collegiate, vibrant and supportive environment, a clear path for career progression and a strong platform from which to learn and grow. We look for high performing, committed and innovative people who aren't afraid to push themselves to be the best they can be. We take an active role in helping our people be at the top of their game. We believe our people make us stand out and we empower them to meet their ambitions. We invest time in developing their skills and knowledge and run a number of development and training programmes throughout the year, as well as encouraging and supporting personal involvement in other areas of expertise. The Role The Practice Support Manager will lead a team of EAs, PAs and Legal Administrators and play a crucial role in facilitating innovation and driving excellence in practice support across the firm. This role combines strong people management with a focus on process improvement, efficiencies and innovation. Working closely with the Innovation team and People & Culture this person will work to continuously improve, streamline and optimise processes that support lawyers to deliver an excellent service to the firm's clients. A key aspect of the role is identifying opportunities to leverage automation and AI to increase efficiency and productivity. The successful candidate will be integral to re-shaping how support is delivered, helping the firm respond to the changing business landscape and ensuring it continues to add value to a dynamic client base. Responsibilities Team Management and Development • Lead, support and develop the PA and Legal Administrator teams to deliver high-quality, consistent support across the firm., • Act as the first point of contact for any general/personal/workflow issues raised by the support teams., • Foster a collaborative and supportive culture, encourage knowledge sharing and skills development., • Monitor attendance, workloads and capacity, ensuring cover where required., • Work with Partners to manage performance where needed, conducting regular team and one-to-one meetings as well as performance reviews., • Provide training for new members of the PA and Legal Administrator teams on best practice guidelines and actively working with them during their probationary period, setting objectives and monitoring their progress., • Line manage the Document Services Supervisor to ensure work delivered by the DSOs is completed to a consistent high-standard, updating any workflow procedures as required., • Liaise with the L&D Manager in identifying training needs and ensuring appropriate training is undertaken by the team to maintain and develop skills., • Collaborate with the wider Business Services Heads of Department and their teams ensuring that processes and communication are effective and allow the firm to deliver work efficiently. Innovation, • Collaborate with the Innovation team to identify and implement process improvements, adding value to the delivery of project work where required, working on projects to support the Innovation team achieve their strategic objectives., • Explore opportunities for automation and AI integration in practice support workflows to increase efficiency, accuracy and consistency across practice groups., • Obtain regular feedback from the PA and Legal Administrator teams to identify operational challenges, address inefficiencies, and inform change initiatives., • Foster a culture of innovation and continuous improvement within the PA and Legal Administrator teams. Skills and Experience, • Strong leadership and interpersonal skills with the ability to motivate a team, • Able to build and maintain professional relationships with individuals at all levels, • Enthusiastic about innovation and continuous improvement, • Confident in assessing and questioning existing procedures and suggesting efficient alternatives, • Strong IT skills with a willingness to learn new technologies, • Sound judgement and comfortable making decisions, • Effective communication, organisational and problem-solving skills, • Ability to keep matters confidential and apply discretion, • Strong attention to detail, • Works well under pressure, • Adaptable and flexible, • Team player

This client has quickly established a reputation for first class service, innovative ideas and a willingness to work alongside other firms of advisers to ensure that clients’ needs and expectations are met.They are looking for a dynamic Senior Pensions Project Administrator whose purpose will be t

This client has quickly established a reputation for first class service, innovative ideas and a willingness to work alongside other firms of advisers to ensure that clients’ needs and expectations are met.They are looking for a dynamic Pensions Administrator who will be responsible for all aspect

Lettings Administrator Our client, a busy, independent estate agency based in North West London, is seeking a detail-oriented, experienced Lettings Administrator to join their team in managing daily administrative tasks.The ideal candidate will be committed to providing excellent customer service, g

Financial Planning Administrator - London Our client is looking for an IFA Administrator to join their busy team in London. The role will require excellent planning and organisation skills, a professional pleasant telephone manner and good administration skills to deliver a true client centric experience, building up relationships where appropriate. Responsibilities • Administer client onboarding, including the preparation and issuance of letters of authority, • Verify and organise policy information received from providers, creating client summaries, • Compile necessary data/documents for report writing and assist in the report generation process, • Process new business items while following compliance requirements, • Manage adviser fees and handle fund switches and investment/disinvestment requests, • Supervise pension/investment transfers, aligning with client recommendation reports, • Process life cover applications and maintain updated client data in relevant systems, • Coordinate client review meeting preparations and oversee follow-ups, • Assist in generating client investment progress reports, • Uphold the highest standards of client service throughout all interactions Experience • Excellent attention to detail, • Confident and competent communication skills – verbal and written, • Strong software skills with proficiency in MS Word, Excel, and Outlook, • Focus on delivering high-quality client service, • Be able to demonstrate initiative and curiosity, • Ability to work under pressure and handle multiple tasks effectively, • Capable of building effective external relationships

Senior Administrator Salary - circa £45,000 negotiable + Bonus and Benefits Location – Hybrid working pattern in Knightsbridge Hours - Full time An excellent opportunity has arisen for a highly professional Senior Administrator to join a St. James’s Place Partner Practice based in London. Through a carefully structured process, you will be supporting clients to create strategies to realise the short and long term financial goals and objectives they want to achieve throughout their lifetime, like saving for retirement, buying a home, paying for education or growing wealth. The Role: Senior Administrator You will have overall responsibility for managing the work generated by one Advisor and providing ongoing top-level support, which will include some Technical Administration. The role is varied and interesting, as you will be providing a high level of administrative support while maintaining an excellent level of customer service to clients including: • Managing the Partners diary, client meetings, client reviews and the processing of all business through the Practice., • Being first point of contact for clients and third parties dealing with both general and technical enquiries, • Setting up clients' annual reviews and producing and collating key data, preparing relevant Illustrations, projections and valuations, including any compliance documentation, • Responsibility for managing Salesforce and keeping all client details up to date, • Submitting and progressing post review actions such as fund switches, withdrawals, drawdowns, and changes to contribution portfolios, • Tracking the Business Pipeline, providing regular updates to the Partner and Clients, always ensuring seamless communication The Person: Senior Administrator To be the ideal candidate for this role you will need: • Senior administration experience within a St. James’s Place Partner Practice and good all-round knowledge which you are looking to expand and develop., • An understanding of Investments, Pensions, and other financial planning products, • Experience of producing high quality client correspondence including review letters and draft suitability Reports, • Experience of managing workflow, systems and procedures, • Experience of Salesforce client management system, • Experience of managing client accounts with a natural flair for building rapport and effective working relationships, • Experience of Microsoft Office (Outlook, Word, PowerPoint, Excel) SJP has funds under management in excess of £198.5bn. This business is well established and highly successful. Please note that this SJP Partner Practice will conduct a standard Financial and Identity check on any candidates who are offered a role within this Practice.

About Us: Established in 1969, Morson Group has grown from a small start-up to a global leader in technical recruitment, with a £1.3 billion turnover. With over 30 offices in the UK and locations across Canada, the USA, Australia, and Europe, we’re proud to be the UK’s top technical recruitment agency and the 3rd largest worldwide. We're also honoured to be ranked among the Top 100 Best Large Companies to Work For! Under the leadership of our CEO, Ged Mason OBE, who took the reins from his father, founder Gerry Mason, nearly a decade ago, we've thrived while maintaining the values that make Morson unique. We’re a close-knit, hardworking team that’s grounded in kindness, care, and collaboration. It’s why over 35% of our colleagues have been with us for over 10 years – loyalty and passion run deep at Morson! The Role: Morson is a principal supplier to a large rail client, with teams working around the clock to deliver vital maintenance, upgrade, and enhancement projects across the capital’s transport network. We know that success comes from hiring great people - and we’re now looking for an Operations Support Administrator to join our team in Canning Town Supporting our busy team, the purpose of this role is to provide an efficient and effective administration support service for the branch. Specific responsibilities include, but are not limited to: • Monitor training and assessment requirements of contractors, • Updating certificates on the company database – certifying certificates, scanning to personnel file on drive, • Joining Instructions – creating declarations, emailing learning information & texting operatives confirmation, • Medicals – call to make appointments, email and text operatives booking confirmation, note database, • Dealing with operatives regarding issues with training and availability, • Dealing with Re-Issues of lost, stolen or damaged certificates, • ID Cards – Updating, creating, printing, scanning to drive, texting individuals to collect (Safety Critical PWT & T002/3), • Obtaining purchase orders for courses and updating internal spreadsheet, • Chase outstanding certificates, • Training reports – send reports monthly to relevant managers, • Registering new starters on the system and sending them the application pack and reference requests and verifying their Eligibility to Work, • Checking Eligibility to Work of current operatives, as and when they are expiring, • Drug and Alcohol tests – booking operatives allocated timeslots for these to be carried out, • Carrying out Drug and Alcohol tests on the operatives (training will be provided) Adhoc duties: • Ensuring that the branch administration is kept up to date and accurate, with required information easily accessible, • Receiving and handling incoming queries via email and telephone, • Scanning and electronic filing of relevant documents, • Ensuring all on-site contractors’ details are entered and maintained correctly onto the appropriate system The suitable candidate for this role will have excellent organisational and communication skills, the ability to work to deadlines, and excellent attention to detail. Previous experience in a fast-paced administration role is essential.

IFA Administrator London, hybrid (3 days office-based) £36,000 – £42,000 9am – 5pm, 35 hours per week (flexible start/finish times, 1-hour lunch) This boutique Chartered IFA practice works closely with one of the UK’s top accountancy firms, giving their clients access to a wide range of financial planning and tax expertise. The team is small, dynamic, and highly collaborative - three Chartered Advisers (Directors), three Paraplanners, and a close-knit Client Support team. You’ll enjoy a non-corporate, supportive culture where everyone plays a key role. We are seeking an experienced IFA Administrator to provide one-to-one support to a Chartered Financial Planner. This is a varied role where you’ll take ownership of administration tasks and annual review processes. Looking for someone with experience with: • Preparing and processing client documentation, including annual review packs (using Dynamic Planner), • Using Intelligent Office (IO) systems, • Competitive salary (£36k – £42k), • Death in Service, • Income Protection, • Exam support (exam cost covered, 1–2 study days per exam, mock exam support), • Hybrid working (3 days in the office), • Quarterly team meetings followed by social events, • Annual Christmas party (plus a second party with the accountancy practice) and big birthday celebrations

Senior IFA Administrator – (Wealth Management experience essential) Location: central London – Hybrid working available (2 days in office) Salary: to £40K and bonus/benefits (DOE) Our client, a highly respected Chartered Wealth Management firm, is currently seeking a highly capable and proactive senior IFA Administrator to support 1–3 Financial Advisers. This is an opportunity to join a collaborative, forward-thinking team where client service and precision are at the heart of everything they do. You’ll play a vital role in ensuring a seamless client experience, managing day-to-day enquiries, coordinating planning tasks, and overseeing investment and administration processes. Key Responsibilities: Act as a key point of contact for client and adviser queries—proactively supporting and triaging requests. Coordinate tasks across admin, paraplanning, and advisory teams including new business, LOAs, annual reviews, and charge data. Take ownership of Annual Review processes, including updating financial plans and cashflow modelling using VoyantGo. Assist with complex cost disclosures and ensure efficient completion of investment and pension contributions. Perform investment administration tasks such as fund apportioning, rebalancing, approving fees, and managing quarterly reporting. Support future diary management initiatives for advisers and associated client schedules. Manage digital paperwork via DocuSign, check documentation, and collaborate with the Central Admin unit to resolve unallocated fees. About You: Professional, punctual, and well-presented, with excellent communication skills. A minimum of 2–3 years' experience in Financial Services Administration or Sales Support, essentially within Financial Planning/Wealth Management. Progressing toward the Diploma in Regulated Financial Planning, ideally with one or two modules already completed. Technologically proficient, with strong knowledge of Microsoft Office, particularly Word, Excel, and Outlook. Familiarity with Intelligent Office and exposure to financial planning tools such as Analytics Portfolio Builder and cashflow systems (desirable but not essential). Comfortable in a fast-paced, evolving role and keen to take ownership of varied responsibilities as the team continues to grow. Why Join? This role offers an excellent opportunity for someone who thrives on variety, enjoys supporting a team of high-performing advisers, and is looking to build a long-term career within a reputable wealth management environment. You’ll be part of a supportive team that values initiative, personal development, and high-quality client service. CV to

Senior Administrator – Finance 📍 London 🕒 Full-time, 35 hours per week 🕒 Office-based with flexibility & hybrid working after probation 💼 Competitive salary, dependent on experience Looking to take your admin career to the next level in a respected, people-first accountancy firm? We’re seeking a confident and capable Senior Administrator to join a successful finance organisation, established for over 50 years. If you thrive on variety, enjoy working across departments, and have a knack for keeping things running smoothly, this could be your next big move. What you’ll be doing: • Acting as a key contact for external service providers and internal communications, • Overseeing client onboarding and compliance (AML, KYC, CRM updates), • Supporting the Practice Manager with finance tasks including payroll, VAT returns & management accounts, • Managing health & safety admin and coordinating office maintenance, • Providing ad hoc support across the firm, including reception and marketing What you’ll bring: • Strong administration experience (accountancy or professional services), • Strong organisational skills and attention to detail, • Excellent communication and problem-solving abilities, • Confidence with Word, Excel, PowerPoint and Practice Management systems, • Familiarity with AML/KYC and GDPR principles (a plus!), • A proactive, calm and professional attitude Perks & Benefits: • Training & development programme, • Company pension, • Supportive, team-based culture, • Central London location, • Opportunities to grow into finance and operations What you need to do now: To apply for this role, please click apply now and send a copy of your most recent CV. We’ll be in touch soon to discuss next steps. Let’s build something brilliant together.

Employee Benefits (EB) Administrator Up to £45,000 + Benefits | Hybrid Working | Excellent Career Progression Are you an experienced Employee Benefits or Pensions Administrator looking to take the next step in your career? This is an exciting opportunity to join a highly respected and well-established professional services firm with a strong reputation in the market. The firm has a collaborative and supportive environment and works with prestigious clients including hedge funds, law firms, and other leading professional organisations. You’ll be joining a growing Employee Benefits team that provides tailored advice and support on pensions, group risk, medical insurance, and wider employee benefit solutions. This is a long-term career opportunity with a clear pathway to progress into a Trainee Consultant role within two years. The Role • Provide administrative and technical support to the Employee Benefits team, • Assist with pension schemes, group risk, private medical insurance, and other EB products, • Act as a first point of contact for clients, handling queries and delivering a high level of service, • Liaise with product providers and ensure smooth delivery of solutions, • Support project work and contribute to ongoing process improvements What We’re Looking For • Background in administration within Employee Benefits, pensions, or financial planning, • Experience working with corporate clients and delivering a high-quality service, • Organised, detail-focused, and proactive in managing workloads, • Excellent communication skills and confidence when liaising with clients and providers, • A team player with the ambition to develop into a client-facing role The Offer • Salary up to £45,000 (depending on experience), • Hybrid working model (3 days in the office, 2 from home), • Strong support structure including paraplanning, compliance, and wider financial planning resources, • Long-term career progression within a highly respected and growing business, • Excellent benefits package If you’re looking for an opportunity to build your career in Employee Benefits within a supportive and forward-thinking environment, we’d love to hear from you.

Are you an HR professional who enjoys problem-solving and delivering great service? Join our friendly, supportive team as an HR Advisor and take your next step in a varied, client-facing role. Whether you’re moving up from an HR Assistant role or looking for a fresh challenge, you'll enjoy hybrid working, strong development support, and great benefits - including a discretionary annual bonus scheme, private medical insurance, a health cash plan, and a generous holiday allowance - all within a collaborative and people-focused environment. Benefits of joining our team: • £32,000 – £36,000 per annum (pro rata for part time work), depending on experience, • 25 days' holiday, plus Bank Holidays (pro rata for part time work), • Discretionary bonus scheme (annual), • Training & development opportunities, • Health cash plan benefits, • Private medical insurance, • Employee assistance programme, • Discount scheme, • Death in service benefit, • Company pension scheme In this fast-paced, generalist role, you'll be the first point of contact for our clients, delivering top-notch HR advice across a range of areas by phone and email (a good working knowledge of employee relations processes is essential). You’ll thrive in a supportive team environment while providing exceptional customer service. This role is perfect for you if you have experience as an HR Assistant or Administrator, providing basic HR advice in your previous role, or if you’re already an HR Advisor looking for a fresh opportunity. We're looking for someone eager to learn and ready to take the next step with our support. What you will do: • Provide first line HR advice via telephone and email to clients (issues ranging from holiday calculations, maternity queries, disciplinary and grievance processes, redundancies and more!), • Assist senior colleagues with more complex cases including disciplinary & grievance, performance & absence management, redundancies and the occasional TUPE or settlement agreement (don't worry we will work together on these cases!), • Review employment documentation ensuring compliance with current legislation and best practice, • Assisting with recruitment for our clients, • Previous experience in an HR Advisor or HR Assistant role is required, • Solid understanding and knowledge of UK employment law is essential, • Previous employee relations experience would be advantageous, • Proven track record in providing excellent customer service, • Strong and proactive communicator with the ability to adapt styles and build rapport with clients, • Ability to produce high quality correspondence and documentation with excellent attention to detail, • Self-motivated with an adaptable and flexible approach and a good sense of fun, • Good team player with a can-do attitude, • Excellent organisational skills with attention to detail and able to meet deadlines, • First rate IT skills including Microsoft Office and ability to use new systems with training, • Due to large volume of applications we cannot always contact all applicants. If you do not hear from us within 10 days, please assume that you have been unsuccessful on this occasion.

Are you a skilled Sales Support Administrator with experience gained within an IFA/Wealth Management firm? Are you able to utilise your expertise to deliver a first class service to clients and colleagues? Are you looking for a professional environment with a client centric approach? If the answer

Our client, a high-end international estate agency are seeking a fluent Italian speaker to join their team as a Property Administrator. No prior property experience is required — just a proactive attitude, strong communication skills, and a willingness to learn. You’ll support our Property Management and Lettings teams in delivering exceptional service to a portfolio of high-end residential properties owned by international landlords from Italy, France, Switzerland, South America, and Monaco. What you’ll do: • Assist with day-to-day property administration, • Liaise with Italian-speaking clients and tenants, • Support tenancy progression and maintenance coordination Essential: • Fluent Italian (spoken and written), • Strong organisational and interpersonal skills, • Eagerness to learn and grow in the property sector Hours: 9am -6pm - WFH available Salary: £25,000 - £28,000

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark. It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. EXPERIENCE : 10+ Years As a ServiceNow Technical Architect, you'll be a pivotal leader, responsible for designing and guiding the implementation of robust and scalable ServiceNow solutions. You'll work closely with clients and development teams to translate complex business requirements into technical architectures that drive efficiency and innovation across the platform. Key Responsibilities • Architectural Leadership: Lead the design and architecture of complex ServiceNow solutions, ensuring alignment with enterprise architecture standards, best practices, and client business objectives. This includes high-level and low-level technical design., • Platform Strategy & Roadmapping: Develop and articulate ServiceNow platform strategies and roadmaps, identifying opportunities for leveraging out-of-the-box capabilities, integrations, and strategic customizations., • Technical Advisory & Governance: Act as a subject matter expert and technical advisor to clients and internal teams, providing guidance on platform capabilities, performance optimization, security, and scalability. Establish technical governance to ensure solution integrity., • Requirement Analysis & Solution Design: Collaborate with business stakeholders to gather and analyze complex requirements, translating them into comprehensive technical designs and architectural blueprints for ServiceNow implementations., • Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to:, • Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management., • Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards., • IT Service Management (ITSM)., • IT Operations Management (ITOM)., • Customer Service Management (CSM)., • Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various integration methods (e.g., REST, SOAP, JDBC, MID Server)., • Technical Oversight & Quality Assurance: Provide technical oversight to development teams, ensuring adherence to architectural patterns, coding standards, and performance best practices. Participate in code reviews and ensure solution quality., • Prototyping & Demonstrations: Lead the creation of technical prototypes and conduct demonstrations of proposed ServiceNow solutions, showcasing platform capabilities and addressing client requirements., • Performance Tuning & Optimization: Identify and address performance bottlenecks, ensuring the scalability and optimal performance of ServiceNow applications., • Advanced Scripting & Development: Possess expert-level experience with ServiceNow scripting (Server-side JavaScript, GlideRecord, GlideSystem, UI Policies, Business Rules, Client Scripts, Script Includes) and the development of custom applications., • Agile Leadership: Guide agile development teams from a technical perspective, ensuring that user stories and technical tasks align with the overall architectural vision and delivery goals., • Platform Evolution: Stay current with the latest ServiceNow features, releases, and industry trends, applying new knowledge to enhance architectural designs and client solutions. Skills • Extensive experience as a ServiceNow Technical Architect or in a similar lead architectural role., • Demonstrated ability to design and implement end-to-end ServiceNow solutions across multiple modules., • Deep understanding of the ServiceNow platform architecture, data model, and security framework., • Expertise in ServiceNow best practices, including platform governance, performance optimization, and security hardening., • Proven experience with large-scale ServiceNow implementations and complex integrations., • Strong analytical and problem-solving skills with the ability to articulate complex technical concepts to both technical and non-technical audiences., • Experience with Agile development methodologies., • Relevant ServiceNow certifications (e.g., Certified Master Architect, Certified Technical Architect, Certified Application Developer, Certified System Administrator)., • ServiceNow GRC & SecOps

Title: Office & Compliance Manager Salary: £40,000 - £50,000 Location: Central London – 100% office based Our client is a leading international shipping group headquartered in London. As the company continues to grow, we are seeking a proactive and highly organised Office Administrator/Facilities Manager to ensure the smooth running of daily operations and provide essential support to the team. Job Responsibilities: • Develop, implement, and maintain office policies and procedures to ensure efficient day-to-day operations, including upkeep of the H&S Handbook, • Manage relationships with key suppliers and service providers (e.g. cleaning, vending, and plant maintenance companies), • Act as the main point of contact for landlords and contractors, coordinating repairs and maintenance as required, • Oversee and coordinate all office logistics to create an efficient and productive workplace, • Lead initiatives on sustainability and environmental matters, including recycling programmes and internal environmental meetings, • Stay up to date with changes in relevant regulations, ensuring compliance with company policies and procedures, • Manage and update the office seating plan, • Oversee all Health & Safety responsibilities within the office, including:, • DSE Assessments, • Fire Marshal and First Aider coordination, • Risk Assessments Requirements: • 3–5 years’ experience in an office management or senior administrative role, • Strong knowledge of facilities management, Health & Safety, and fire safety procedures, • Exceptional organisational and time management skills with strong attention to detail, • Confident communicator with excellent interpersonal skills and a professional manner, • Proactive, resourceful, and able to take initiative to solve problems, • Ability to remain calm and effective under pressure

Salesforce and Planisware Administrator (12 Months FTC) - London RED are an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. Through our market leading technical expertise, we enable the world’s digital infrastructure and develop the built environment whilst also helping clients realise ambitious plans for zero carbon-built environments. We cover the entire life cycle of any building project, with our broad capability offering saving our clients time, money, and effort. Our approach is centred around listening to our clients and interacting energetically with our fellow project stakeholders. We add value with our people, client service ethos, global delivery strategy, technical ability, and attitude. We now seek a Salesforce and Planisware System Administrator for 12 months, to be based out of our London office. Role Responsibilities To ensure the effective operation, integration, and continuous improvement of the Salesforce and Planisware platforms. This includes maintaining data integrity, enabling process automation, and aligning system capabilities with business objectives. In Salesforce, the focus is on supporting CRM processes, governance compliance, and business insight generation. In Planisware, the emphasis is on project delivery, resource management, and reporting. Collaboration with RED process owners, delivery teams and Tractebel counterparts is essential to ensure alignment and consistency across shared systems and processes. Systems Management • Maintain and enhance Salesforce and Planisware environments, including user roles, permissions, workflows, backend data and license allocation., • Monitor system performance and resolve technical issues in collaboration with Tractebel and IT support teams., • Manage user access and license allocation to ensure compliance, security, accessibility and accurate budget reporting., • Act as RED’s Pillar of Knowledge (PoK) for system queries, escalating to Tractebel support as needed., • Liaise with Tractebel’s Salesforce and Planisware communities to align on shared initiatives and system activities., • Oversee integration between Salesforce and Planisware, ensuring accurate data flow from opportunity to close out., • Troubleshoot data exchanges with connected systems such as SAP and Sezame., • Maintain Stage & Gate activities in Planisware, working with the relevant process owner to ensure associated procedures and templates support governance and enable effective project lifecycle tracking. Project delivery and process management 2.Collaborating with delivery teams to ensure accurate and timely resource assignments. 3.Monitoring resource data for forecasting, capacity planning, and utilisation. 4.Supporting tools and processes that improve visibility of resource deployment across the portfolio. • Collaborate with business process owners and stakeholders to align system functionality with operational needs and governance standards., • Ensure effective CRM management across the business by working with key process owners and stakeholders to implement consistent processes that support data quality, governance compliance, and actionable insight generation., • Provide training to end users, deliver inductions and 1:1 coaching on systems and processes., • Prepare and maintain process documents and templates to support consistent system use., • Present at Project Management Clinics to advise on new and updated processes associated with systems., • Lead and contribute to lessons learnt sessions and gather feedback on system usability as part of a continuous improvement cycle. Reporting Management • Work closely with key stakeholders to ensure that reporting outputs and dashboards are aligned with evolving business needs and provide meaningful, actionable insights., • Maintain reporting accuracy across Salesforce and Planisware, supporting KPIs and operational insights., • Participate in programmes to enhance system usability and reporting capabilities Role Requirements • Degree in Information Systems, Business Administration, Business Management or related field (or equivalent practical experience)., • Project management qualification (e.g. APM/PRINCE2) or experience—either in a management or administrative support capacity—would be beneficial., • Proven experience or familiarity administering Salesforce and/or Planisware in a project-based or consultancy environment., • Understanding of CRM and Project Portfolio Management (PPM) workflows, including opportunity tracking, bid management, and project lifecycle governance., • Competence in data management and integration across enterprise systems (e.g. SAP, Sezame)., • Proficient in Microsoft 365, including Word, Excel, PowerPoint, Teams, and SharePoint., • Experience working with project delivery teams, resource managers, and process owners to align system functionality with operational needs., • Knowledge of engineering or consultancy operations, including client due diligence and commercial workflows., • Understanding of project and design management principles, reporting methodologies, and quality assurance processes., • Ability to support improvements in project delivery, resource management, and CRM governance., • Strong analytical and logical mindset with the ability to prioritise workload and meet deadlines., • Excellent communication skills, with the ability to liaise effectively with both technical and non-technical stakeholders., • Confident in delivering training, inductions, and 1:1 coaching, with clear and engaging presentation skills., • Committed to continuous improvement and enhancing user experience., • Background in consulting or construction preferred., • Good understanding of international working and business operations of a global consultancy Benefits RED offers a variety of benefits, including but not limited to: • 23 days annual leave rising to 28 days annual leave over 5 years’ service, • Holiday purchase and buy back scheme, • Hybrid Working, • Contributory company pension scheme, • Healthcare Scheme via salary sacrifice (Company funded cover is dependant on level), • Non-contractual bonus awards, • Training sponsorship, • Charity volunteering leave, • Wellness days/ initiatives., • Salary commensurate with experience., • Our people work in friendly teams with a collaborative approach and mentoring support from talented leaders., • We offer a comprehensive benefits package and are an equal opportunities employer. *This role will ideally suit those with the right to live & work in the UK without restrictions, as we are unable to offer sponsorship at the present time.

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark. It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. EXPERIENCE : 7+ Years Key responsibilities • Responsible for requirement gathering, process design and configuration/ customization of ServiceNow IRM Platform, • Work in capacity of ServiceNow IRM Business Analyst in client engagements, • Create High-level & low-level technical design documents and participate in architecture design for deployment., • Ability to demonstrate any IRM solution and SecOps solutions as and when needed., • Knowledge of various modules like Policy Mgmt. Compliance & Audit Mgmt., Vendor Mgmt., Business Continuity Management, Vulnerability Response, Incident Response, Security Dashboard on ServiceNow IRM platform, • Assess as-is IRM processes for maturity and automation on ServiceNow platform, • Knowledge of Advance risk management and continuous control monitoring., • Create & execute test plans and participate in client UAT & production migration, • Manage GRC Use-stories in agile team and lead the iterations from delivery perspective, • Understand Observables, Indicators of Compromise (IOC) and IoC Look Ups, • Good to have experience with configuring and implementing Service-Now GRC Applications/Modules with working knowledge of its built-in capabilities including Plug-ins, Workflows, UI elements, tables, dictionaries, integrations and dependencies., • Experience of working on Scripting in ServiceNow. Skills • Certified ServiceNow IRM/SecOps administrator/consultant (this is mandatory), • Must have concluded at least 1 lifecycle of ServiceNow IRM/SecOps implementation., • Experience in JavaScript, API, Web Services, • Working knowledge of Vulnerability Mgmt. process & tools, • ISO/CISA/CISM/CISSP/CRICS (preferred) PLATFORM /TOOL EXPERTISE • ServiceNow GRC & SecOps

Job Description: Senior / Associate Building Surveyor A leading consultancy firm with a rich history of excellence since 1992, dedicated to delivering top-notch surveying services. The firm operates across the Southeast and London, providing a comprehensive range of construction services for both private and public sector clients. The consultancy is accredited to the Gold Standard of Investors in People and ISO 9001, reflecting a strong commitment to staff welfare and quality standards. As an MRICS Building Surveyor (level dependant), the role involves ensuring all surveying work complies with statutory requirements and internal systems standards. Responsibilities include: Contract Administrator on surveying commissions, preparing specifications and drawings, conducting various building surveys, and providing design solutions and reports. Additionally, the role involves advising on building pathology problems, handling Party Wall matters, and exploring new work opportunities. The position offers significant opportunities for career progression, supported by the necessary guidance and resources to enhance skills and broaden service delivery. What You Need: Technical Expertise: Chartered Surveyor/CIOB with a minimum of 5 years of experience within the building environment, both on and off-site. Proficiency in delivering Level 3 Building Surveys, Dilapidations, Party Wall matters, and Defect Diagnostic Investigations. Project Management: Experience in Project Management, including Contract Administration and Employer's Agent roles. Ability to use Workbench, Microsoft Word, Excel, and MS Project for project management and administration. Standards Compliance: Ensure project work consistently meets relevant technical and professional standards. Knowledge of public and private sector clients, particularly in housing, transport, and education. Client Relations: Develop and maintain close relationships with clients, liaising with group representatives, other consultants, and contractors. Manage individual client workloads and framework agreements. Leadership and Mentorship: Assist and mentor junior members of staff. Control and monitor work to ensure quality of service is achieved. Proactively monitor customer service to ensure service promises are delivered. Communication and Problem-Solving: Excellent communication and interpersonal skills. Strong attention to detail and a proactive approach to problem-solving. Ability to present facts clearly and logically with impact and conviction. What is on Offer: Career Progression: Significant opportunities for career progression within a supportive and forward-thinking environment. Professional Development: Continuous professional development and skill enhancement opportunities. Dynamic Work Environment: Work on a variety of projects and provide Professional Services to a diverse client base. Collaborative Team: Join a dedicated team of professionals committed to delivering outstanding service and maintaining the highest standards in the industry. Competitive Benefits: Attractive salary package and benefits, reflecting the consultancy's commitment to staff welfare and quality standards. Join this dedicated team and contribute to delivering outstanding service and maintaining the highest standards in the industry. Apply today to be part of a forward-thinking and supportive environment where your skills and ambitions can thrive. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

🚨NEW OPPORTUNITY‼️ Role: Mortgage Administrator Location: Essex Proper Recruitment are delighted to be working with a successful mortgage brokerage in Essex who are looking for an experienced Mortgage Administrator to provide support to clients within a fast-paced and busy customer focused role. The ideal candidate will be confident, have enthusiasm, be a team player, have excellent communication skills and comfortable on the phone to clients. Must have an understanding of mortgages and the property purchasing process. This is an office based role Monday - Friday during probation [3 months] then will become Hybrid. Responsibilities: • Dealing with incoming calls, emails, post and voicemails, responding to any non-advisory queries in a professional and timely manner and referring any advisory queries to the relevant advisor, following these up with the relevant broker to ensure a response has been issued., • Liaising with solicitors, lenders, estate agents and brokers to progress mortgage applications from start to finish as quickly and seamlessly as possible, • Ensure our customer service database is kept up to date and all information held is accurate and that team members are also keeping the systems up to date/correct, • Keeping clients updated on the status of their application(s), ensuring every step of the customer journey is as clear and stress free for the client as possible, • Inputting cases on to our system, ensuring all details are accurate and all documents have been received in line with our compliance policies, • Experience in the mortgage broking industry vital, • Excellent written & verbal communication skills, • Meticulous with a keen eye for detail, • Positive & enthusiastic attitude with the ability to prioritise our customers’ needs and requirements at all times, • Ability to work under pressure and problem solve, both independently and as part of the team, • Computer literate and familiarity with Microsoft office, • Well organised with excellent time keeping, • Pension, • Competitive Holiday Entitlement, • Flexible working hours, • HR & Well Being Services, • Company Events, • £30,000 - £35,000 If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your CV and apply. Any enquiries can also be directed to or by phone – 0208 057 4047

Are you a skilled Sales Support Administrator with experience gained within an IFA/Wealth Management firm? Are you able to utilise your expertise to deliver a first class service to clients and colleagues? Are you looking for a professional environment with a client centric approach? If the answer t

However, they would also consider an experience client service administrator for other industries who wants to train and develop into an IFA administrator.

ZS/7912 Lettings Administrator Permanent role 9am-6pm £27-29k based on experience Ilford My client, a residential rental company, developing properties across the UK are currently recruiting for a switched on and experienced Lettings Administrator to join their site in Ilford. This role is to start immediately! This post plays an important role in the successful operations of the residence. The ideal candidate needs to have a service oriented approach so that resident issues can be dealt with in a timely and positive manner. As well as possess the ability and skills required to maintain the same level of service as the Resident Manager in their absence and focus on direct let opportunities. A positive attitude towards a changing and fast based environment is essential and the right person needs to be enthusiastic, engaged and friendly with customers. The role entails: Assisting the Letting Manager with managing all direct lettings negotiations Contributing to weekly/monthly leasing targets & full occupancy by processing efficiently all leasing applications Managing lettings enquiries by telephone/email - register applicants and book viewings Managing electronic data and e-mails and ensure all clients files are updated Agreeing on new tenancy agreements and ensuring you meet compliance requirements Carrying out all reference checks and communicating with customers on regular basis to ensure they are always updated of any progress Drawing up necessary documents for new tenancies Arranging security deposit registrations Ensuring the product is always shown the best possible way Being always brand ambassador and embrace the company values and culture Assisting the marketing and PR team in all campaigns Assisting with events Have an in-depth understanding of the local marketplace thus gaining an advantage over our competitors Assisting with viewings Customer Service Communicate effectively and courteously, whether As you can see this is a varied and busy role for a busy site (they have just under 400 1 and 2 bed flats) To be considered for this role, you must possess: At least 2 years' experience in property letting or related business (student accommodation, commercial buildings, hotels) Strong sales skills and confidence in promoting a product Excellent customer service skills Demonstrable experience of effective communication both orally and in writing Advance skills in the use of business operating systems including Microsoft Office / Property Management Systems Strong administration and organisation skills Ability to work independently and with minimal supervision when carrying out day-to-day responsibilities To be considered for a possible interview, please apply now. Please also note, due to the high volume of applicants, only successful candidates will be contacted. Ritz Rec Emp Agy TPBN1_UKTJ

Wealth and Asset Management firm is looking for an experienced Client Services Administrator to work with Investment Managers in the Charities team, delivering high-quality client service to Charity clients and suggesting improvements to the wider Client Administration department's practices. Respon

The Client Services team will deal with membership enquiries, appointments and bookings with the highest standard of attention to detail and customer focus; excellent customer service is essential in this role. As a Client Services Administrator you will support queries relating to membership, locke

A Wealth and Asset Management company based in the City of London, are looking for an experienced Senior Client Services Administrator to work with Investment Managers in the Private Client team to deliver high quality client service to clients as well as suggesting improvements to working practices

As a key member of the Client Service Team, the Client Service Specialist supports our Public Entity clients and brokers with member issues and claims inquiries and resolution. Client Service Specialist at PERMA, administrator for Health Insurance Fund (HIF) business serving 336 Public Entity client

Due to this growth, they are now looking for an experienced Client Accountant to join the team of 8 Property Managers, 2 Accountants, and an administrator to help deliver outstanding customer service. Client Accountant (Lettings) needed for a well-established estate agency operating in the North Lon

Our client is a professional services organisation who are currently looking for a Senior Administrator within their Private Wealth department who will be responsible for the oversight of a portfolio of clients with a particular focus on excellent customer service.

The Client and Customer Relations Administrator role plays a vital role in supporting Luminary Bakery’s growth by ensuring the accurate fulfilment of all orders, maintaining exceptional standards of packaging and presentation, and delivering outstanding customer service. Maintain Luminary Bakery��