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IT ManagerLocation: Hemel Hempstead (Hybrid) – On-site parking availableSalary: £60,000 – £68,000 (dependent on experience) Reed Technology are delighted to be partnering with a leading organisation in their search for an experienced IT Manager to join their friendly and collaborative team. This role offers a balance of strategic oversight, service management, and hands-on technical leadership. Key Responsibilities • Oversee the organisation’s IT services, including management of third-party suppliers and associated budgets., • Ensure SLAs and service standards are established, monitored, and consistently met., • Act as the primary escalation point for 2nd line support technicians., • Maintain adherence to GDPR and data security frameworks, • Proven experience in administering hardware and software systems., • Strong knowledge of cloud technologies, particularly Microsoft 365., • Effective supplier management skills and the ability to collaborate with third-party providers to drive successful outcomes., • Recent and demonstrable experience in hands-on, practical IT problem-solving., • Solid understanding of Microsoft technologies (identity management, user profiles, Windows Server).

Business Development Manager – IT We’re hiring an experienced Business Development Manager to drive net-new business in the mid-market IT space. This role is about winning new logos, building strong client relationships, and growing accounts into consistent, high-value revenue. What you’ll be doing • Winning and developing new business accounts through outbound prospecting and networking, • Building a strong, sustainable new business pipeline, • Identifying project opportunities and working with internal specialists to close them, • Negotiating confidently with customers, vendors, and distributors, • Consistently hitting (and exceeding) monthly, quarterly, and annual GP targets, • Accurately forecasting sales activity and performance What we’re looking for • Proven success in new business IT sales (mid-market ideal), • Strong knowledge of current IT themes (e.g. infrastructure, networking, security, cloud), • Confident cold caller and meeting booker (circa 14 booked / 10 attended per month), • Commercial mindset with a passion for winning and growing accounts, • Excellent communicator, comfortable engaging from technical contacts to C-suite, • Self-motivated, target-driven, and highly customer-focused Why this role • Clear focus on new business and growth, • Opportunity to specialise in a technology vertical, • Supportive team environment with strong internal expertise, • Genuine earning and progression potential If you want a proper new business role where performance is recognised and rewarded, this is worth a conversation.

Senior Programme Manager with in-depth expertise of delivering a major Cloud Infrastructure Programme. Contract: Programme Manager (Cloud Infrastructure).

Life on the team Design Manager / Technical Lead – Genesys Cloud. You’ll be part of a forward-thinking Product Management organisation focused on evolving and modernising our Genesys Cloud platform and services. Set and own technical standards, design principles, and best practices for Genesys C

A leading technology and services provider in the UK is looking for a Design Manager / Technical Lead to guide a team in the development of their Genesys Cloud platform.

A leading technology and services provider in the UK is seeking a Design Manager / Technical Lead to manage a team of consultants focused on Genesys Cloud.

Design Manager / Technical Lead - Genesys Cloud. You’ll be part of a forward-thinking Product Management organisation focused on evolving and modernising our Genesys Cloud platform and services. Set and own technical standards, design principles, and best practices for Genesys Cloud services.