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Sales Executive / Account Manager IT Solutions Remote (UK-wide) | £35,000£60,000 base + uncapped commission My client is a fast-growing, award-winning VAR with £30m+ turnover last year and a clear trajectory toward the £50m mark. They specialise in delivering hardware, software, cloud, and security solutions to corporate and public sector clients, backed by strong vendor relationships and a reputatio... ZIPC1_UKTJ

Overview The IT Infrastructure and Operations Manager leads the delivery, performance, and continuous improvement of IT services across the organisation. This is a hands-on leadership role requiring strong technical expertise across infrastructure, cloud (Azure/M365/SaaS), networking, and end-user services. The role combines strategic oversight with day-to-day accountability for service performance, while providing technical leadership across the IT estate. Working closely with the IT Director, the role supports the development and execution of the Infrastructure and Operations roadmap, ensuring services are secure, resilient, and aligned to business priorities within a project-driven construction environment. As part of the IT Leadership Team, the role is responsible for driving service excellence, improving operational maturity, and ensuring internal teams and suppliers deliver reliable, high-quality, and cost-effective services. Key Responsibilities • Oversee IT operations, maintenance, and service performance., • Ensure issues are effectively identified, tracked, and resolved., • Lead service availability improvements and manage major outages., • Develop, maintain, and test disaster recovery and continuity plans., • Identify critical systems and prioritise risk mitigation., • Ensure services meet agreed service levels., • Resolve service delivery issues and drive improvements., • Manage supplier performance against KPIs., • Drive service improvements and handle escalations or disputes., • Support contract negotiations and ensure alignment with business goals., • Assess risk and lead implementation of changes., • Plan and manage releases, including rollback and post-release review., • Ensure compliance and control of IT assets., • Oversee storage, backup, and data protection to maintain security and availability., • Lead root cause analysis and implement preventative measures., • Manage major incidents and reduce recurrence through trend analysis., • Evaluate new technologies and assess organisational impact., • Extensive Infrastructure and IT Operations background as demonstrated by practical experience, • Strong technical knowledge across networking (SD WAN), telephony (Teams), Cloud Infrastructure (Azure & M365, Teams / SharePoint and desktop technologies / applications., • Previous experience running an “end to end”, multi-skilled IT Operations teams, able to create a sense of team, purpose and development., • Previous experience partnering closely with Managed Service Providers, holding them to account and able to act as day to day single point of IT contact., • Previous experience presenting to / creating materials for IT and business leaders., • Demonstrable track record of on-going technical progression and championing a learning culture within the team acting as a technical mentor., • Willingness to travel to business sites as required., • Potential to be accepted for Security Clearance, • Can demonstrate ability to lead multiple relevant stakeholder groups to resolve operational incidents acting as the single IT point of contact., • Track record of driving appropriate process adherence (e.g. ITIL methodologies / elements of), • Accountable for ensuring compliance with key governance and processes such as SLAM., • Experience operating in a change control and configuration management environment.

Infrastructure Analyst - Vulnerability & Patch Management 12-month Fixed Term Contract Up to £55,000 Hybrid: 3 days onsite / 2 days remote We’re hiring an Infrastructure Analyst to join a busy enterprise environment, with a strong focus on endpoint vulnerability management and remediation. This role is best suited to someone who can combine solid infrastructure engineering experience with practical exposure to vulnerability management, patching, and third-party coordination. The role is weighted more toward vulnerability remediation than traditional patching, so we’re looking for someone who can assess, prioritise and drive remediation activity across a large and complex endpoint estate. What you’ll be doing • Managing and driving remediation of endpoint vulnerabilities across a large estate, • Reviewing vulnerability and compliance reports, grouping recurring issues, prioritising remediation activity, and coordinating fixes, • Working closely with a newly appointed Vulnerability Manager to ensure vulnerabilities are tracked, prioritised and resolved, • Supporting and improving endpoint patching processes where needed, • Managing remediation activity across both internal teams and third-party providers, • Cloud-first endpoint environment, • Windows 11 estate using Autopilot and Intune, • MS Defender for Endpoint, • SCCM/MECM still used for key on-prem device management, including critical payment-related estate, • Strong infrastructure/endpoint engineering background, • Experience with MS Defender and vulnerability remediation and patch management, • Good understanding of Intune and SCCM/MECM, • Ability to work from large vulnerability datasets and turn them into clear remediation plans, • Confidence dealing with third parties, pushing for action, and managing accountability, • Able to prioritise effectively in a fast-moving environment You may have worked in roles focused on: • Endpoint management, • Patch and vulnerability remediation, • Infrastructure engineering, • EUC / modern workplace engineering, • Opportunity to take ownership of a high-impact vulnerability remediation workload, • Work alongside a dedicated Vulnerability Manager in a business investing in security improvement, • Join a mature endpoint environment where you can make measurable improvements quickly

Company Description We are a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses – no matter what the future holds. Since 2000, we’ve been keeping businesses connected. We don’t just provide solutions for today but for tomorrow, too. We’re always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we’re striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description Role Purpose: The Technical Account Manager (TAM) owns the technical relationship for a portfolio of managed IT customers. The role exists to bridge the gap between reactive support and commercial account management, ensuring customers receive proactive technical guidance, clear planning, and consistent service quality. As a trusted technical advisor, the TAM understands each customer’s real-world environment, identifies risk and improvement opportunities, and helps customers get the best possible value from their managed services. Key Responsibilities Customer Ownership & Relationship Management: • Act as the primary technical contact for assigned customers., • Build strong, long-term relationships with customer stakeholders at all levels., • Take full ownership of the customer’s technical landscape, understanding how systems are actually configured and used., • Represent the customer internally, ensuring internal teams understand priorities, risks, and expectations. Proactive Technical Management: • Carry out regular technical reviews and forward-planning sessions with customers., • Deliver structured health checks covering infrastructure, cloud services, security, backup, monitoring, and endpoint management., • Identify technical debt, unsupported platforms, and emerging risks, and clearly articulate remediation options., • Help customers align their IT environment with best practice, vendor supportability, and security standards. Service Quality & Escalation: • Work closely with Service Desk and Engineering teams to ensure excellent day-to-day service delivery., • Act as an escalation point for complex or recurring technical issues., • Review incident trends and recurring problems, driving permanent fixes rather than short-term workarounds. Technical Planning & Change: • Support customers with infrastructure changes, upgrades, and cloud adoption., • Provide technical input into solution design, change planning, and project delivery. Commercial Awareness (Non-Sales): • Identify genuine opportunities for improvement, optimisation, or additional services based on customer need., • Work collaboratively with Account Managers and Sales teams, providing technical insight and credibility., • Support customers in optimising service consumption, licensing, and support models., • Clearly explain the value, risks, and impact of technical recommendations in a way customers understand. Documentation & Governance: • Maintain accurate technical documentation, diagrams, and configuration records., • Ensure clarity around what is in scope, out of scope, supported, and unsupported., • Contribute to internal reporting on customer health, risk, and engagement. Qualifications Technical Experience: • Strong background in managed IT services, ideally from a senior service desk, engineering, or technical escalation role., • Solid experience with Microsoft 365, Azure AD / Entra ID, Intune, and cloud services., • Good understanding of security posture, identity models, backup, monitoring, and endpoint management., • Experience supporting SME to mid-market customer environments. Professional Skills: • Confident, professional communicator with excellent customer-facing skills., • Ability to translate complex technical issues into clear, practical advice., • Highly organised, able to manage multiple customer relationships effectively., • Calm, methodical approach to problem solving and escalation. Desirable: • Previous experience as a Technical Account Manager, Service Delivery Manager, or similar role., • Experience working alongside sales or account management teams., • Exposure to regulated or security-focused environments. Qualifications (Desirable): • Microsoft certifications (Microsoft 365, Azure, Security)., • ITIL Foundation or equivalent service management experience., • Relevant technical certifications (networking, security, backup, cloud).

Digital Product Manager – 10 months - £420 PD – BPSS ClearedA government backed corporation is hiring an BPSS cleared Digital Product Manager who has experience working with Health Platforms coupled with capabilites in AWS & Data platforms for a 6 month initial contract.Our client is in Birmingham, seeking someone to start ASAP to attend the offices on a hybrid basis offering a day rate of up to £420 PD Inside IR 35 for 10 months. This is a rare opportunity to practice real product management from a legacy IT ecosystem to modern digital services within an organisation that is a house hold name.Key Responsibilities: • Creating and maintaining product roadmaps, • Collaborating with the Lead Product manager to create and establish the product visions, • Prioritising backlogs based on value, effort, and alignment to strategic goals, • Communicating and rationalising priorities to a wide range of stakeholders, • Engaging with stakeholders and users to illicit requirements and needs, • Influencing cross-organisational priorities by advocating for the Health PlatformCore experience:, • Proven experience managing developers software products and associated cloud technologies in AWS., • Experience working for the Public Sector or Government Setting is a must have., • Experience working with Health related product is a desirable., • Facilitation of agile events and collaboration across disciplines to ensure a well refined backlog, • Experience collaborating with the team, stakeholders, and users to create and prioritise/order technical/software product backlog items-based value, effort, and the overall strategy and business outcomes, • BPSS certificationOne stage interview via MS teams to start ASAP. Please share a tailored CV to ensure qualification and shortlisting.

Infrastructure & IT Service Desk Manager Do you have experience of working in a technology management role We are looking for a Infrastructure & IT Service Desk Manager to lead and continually improve core technology services, ensuring reliable, secure, and user-focused IT across the organisation. Position: SIT67 Infrastructure & IT Service Desk Manager Location: Home Based, Nationwide, UK. However, occasional travel required, including for team meetings. Hours: Full-time, 35 hours per week Salary: Circa £45,100 per annum Contract: Permanent Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 17 May 2026 Interview Date: To be confirmed The Role Reporting to the Associate Director of Technology, this role is responsible for ensuring the organisation’s infrastructure is fit for purpose and that the service desk delivers a responsive, high-quality service to users. About You We are looking for someone with experience of working in a technology management role with strong communication skills and the ability to work professionally with integrity across multiple teams. The role will require: • Strong knowledge of Microsoft technologies, including Office 365, • Good awareness of technology security and cyber threats, • Demonstrable significant experience with cloud platforms (Azure/AWS), • Broad understanding of server and end-user environments, • Solid networking knowledge As part of the process you will be asked to submit your CV and a covering letter demonstrating how you meet the person specification set out in the Role Profile and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your application. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It’s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Infrastructure Manager, Service Desk Manager, Technology Manager, Service Desk Triage Manager, First Line Support, Second Line Support, Third Line Support, IT Support Manager. #INDNFP Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Pinewood.AI is looking for a highly skilled and organised Software Delivery Manager to join our Delivery Operations team. In this role, you'll be responsible for driving the end-to-end delivery of software initiatives on our automotive intelligence platform - leading projects from delivery handover through release and ongoing enhancement. The ideal candidate will only have 1 - 2 years experience operating in a similar role. You'll take ownership of the delivery process, working closely with colleagues such as Software Developers, Product Managers, Designers, and other key Stakeholders to ensure projects are completed predictably, collaboratively, and to the highest standard. This role suits someone who thrives in a fast-moving environment, adapts quickly to changing priorities, and brings energy, clarity, and momentum to every project. Please note this role is not a Senior Project Manager position. Key Responsibilities: • Partner closely with Product Managers to understand requirements, shape delivery scope, and ensure releases deliver on the value proposition for our customers., • Translate requirements into clear, actionable delivery plans with well-defined objectives, milestones, and ownership., • Collaborate with technical leads, developers, and product managers to maintain smooth day-to-day execution, manage dependencies, and remove blockers., • Challenge changes to scope or timelines that may impact delivery, proposing options to manage shifting priorities., • Maintain robust project governance through clear status reporting, delivery forecasts, and release plans., • Identify and escalate risks early to minimise impact on delivery., • Actively support and drive quality assurance, backward compatibility, and proactive testing practices to uphold release reliability., • Plan and coordinate release execution (including communications and pilot rollouts) for controlled, successful launches., • Prepare release documentation, internal briefings, and training resources to ensure stakeholders are informed and ready., • Collaborate with Partner Support to resolve product-related issues and drive continuous improvement., • Contribute to the refinement of delivery processes, improving standards and documentation for future projects., • Experience delivering software features or demonstrable ability to drive outcomes in a dynamic environment., • Familiarity with SaaS, DevOps culture, or dealer management systems is a plus., • Delivery-focused mindset with ownership and accountability for end-to-end delivery outcomes., • Strong organisational and time-management skills to manage multiple work streams simultaneously., • Hands-on approach, actively driving progress and resolving blockers quickly., • Confident in challenging stakeholders to protect delivery quality and objectives., • Clear and structured communicator, building trust and alignment across teams., • Adaptable and resilient in fast-changing environments, responding positively to uncertainty., • Excellent collaboration skills with technical and non-technical stakeholders., • Proactive in identifying risks, dependencies, and blockers before they escalate., • Competitive salary based on experience, • Bonus scheme, • Share scheme, • Hybrid working, • 25 days holiday plus all UK bank holidays, • 4x life assurance, • Enhanced family-friendly leave - 5 months' full pay for maternity or adoption, plus 2 weeks' fully paid paternity/adoption leave and an extra 2 weeks to use as paid annual leave within 24 months of birth or adoption, • Employee Assistance Programme (EAP) - free, confidential 24/7 support for you and your immediate family (including counselling, legal & financial advice, and wellbeing resources), • Ongoing training & professional development, • Free onsite gym (Birmingham), • Cycle to Work scheme - save up to 40% on bikes and accessories through salary sacrifice, • Eyecare vouchers - free eye test and contribution towards prescription glasses, • Regular social events About Us:Our story began more than 20 years ago, but right from the start, it has been rooted in the specific needs of the automotive industry. As automotive professionals as well as technologists, we wanted to build practical technology solutions that were designed around how automotive businesses work, recognising what makes them different. Pinewood.AI is an unparalleled Automotive Intelligence Platform that enables automotive retail customers and OEMs to drive growth and profitability throughout every aspect of their business. Pinewood's cloud-based secure end-to-end ecosystem unlocks the value of every customer. Our vision is to be the full-service technology partner that helps automotive retailers and OEMs run more efficiently and increase revenue by making better commercial and business decisions more easily.

Finance Manager - Oracle Fusion ERP Surge Team - Interim role for 4-5 months-5 days in Birmingham Your new company A large local authority are currently going through an Oracle Fusion implementation and is looking for an interim Transactional Finance Manager - Oracle Fusion implementation Surge Team Manager. Your new role As interim Finance Manager - Oracle Fusion implementation Surge Team, you will be responsible for the oversight of the Oracle Fusion Surge Team for the preparation for go live, go live and post implementation. You will be directly managing a team of 3 AR/AP supervisors - Accounts Receivable Lead, Accounts Payable Lead, HR/Payroll Lead, and a small team of 3 Business Analysts that will be responsible for the systems administration and then, indirectly, a team of approx 10 Finance Assistants. This team will be based in the Birmingham office and will be responsible for the cross-functional team to protect business continuity, resolve system issues and defects quickly, and support end-users intensively during the go-live and hypercare period of the new system. Overseeing the pre go live, go live and post go live • Overall coordination of AR/AP triage, • Runs daily stand-ups & issue reviews, • Prioritises tickets and escalations, • Communicate with project leadership & Finance Directors, • end user support for Oracle users for P2P, S2C, GL and PBCS modules, • security and access for Finance modules with Oracle including role allocation and working within Oracle Risk Mgt Cloud, • control checks within Finance - including period end and ledger lock, monthly AP & AR reconciliations to GLs What you'll get in return There is a great day rate on offer at between £500-550 p/day This role is 5 days on site in Birmingham. This is not negotiable due to the need to be floor walking, and managing any incidents in real time, in the office 5 months assignment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4775895

Personal Tax Compliance Senior Manager Your new company Join a forward-thinking leading regional firm of Chartered Accountants, renowned for delivering exceptional client service and innovative solutions. You’ll work with a portfolio of high-value clients in a culture which is professional, collaborative and built on trust. Your new role You’ll take ownership of the private client tax offering, managing both recurring compliance and one-off advisory projects. This is a hands-on role with real influence and long-term progression. Key responsibilities include: • Managing and reviewing complex personal tax, CGT, IHT tax returns, • Helping transition from a server-based to a cloud-based system and explore improving efficiencies and effectiveness using AI within the own files, • Advising on consultancy projects such as shareholder exits, demergers, family investment companies and share schemes, • Management of clients and systems, • Helping shape and grow the private client function, including recruitment What you'll need to succeed • Strong experience in UK private client/personal tax at Senior Manager level, • Confidence with complex tax issues, • A client-focused, commercially aware approach, • Experience using tax software (currently IRIS), • Experience in managing a team of personal tax compliance professionals., • Strong communication skills for client interactions and team collaboration., • Ability to research and resolve technical tax queries. What you'll get in return • Real influence over the private client service line, • An attractive salary and benefits package., • Flexible working arrangements to support work-life balance., • Opportunities for professional development and career progression within a supportive environment. What you need to do now If you’re looking for a senior private client role with progression, autonomy, and high-quality work, we’d like to hear from you. Apply today to start the conversation. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. # 4789731

Are you a seasoned SAP Basis Managed Services Consultant ready to take the next step in your consulting career? Join a global leader in SAP Managed Services and become part of a trusted team delivering technical excellence to some of the world’s most recognisable brands. If you're looking for a role where your expertise is valued, your ideas make an impact, and your growth is supported - this is the perfect opportunity. Candidates must be able to work in the UK without restrictions The Role at a Glance: SAP Basis Managed Services Consultant Remote – Home-based (UK) Up to £70,000 + Benefits Permanent – Full Time Product / Service: Global authority in Enterprise SAP Consulting & Managed ServicesValues: Clients First, Foresight and Teamwork Who we are For over 17 years, we’ve built a strong reputation in Managed Services and continue to grow thanks to our ongoing success and expanding client base. Our portfolio includes a diverse range of organisations - from global multinationals to well-known household brands - spanning multiple industries and countries. Our UK-wide network of consultants specialises in supporting all areas of SAP. We manage our customers’ solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage. Collaboration is at the heart of what we do. We work closely with our internal teams, project delivery specialists, and customers to provide long-term support, innovation, and a shared vision for success. Role Overview As an SAP Senior Consultant specialising in Basis within Managed Services, you will play a critical role in delivering high-quality technical support across a variety of SAP landscapes. You’ll work across on-premise environments, SAP RISE (Private Cloud Edition) and SAP BTP, ensuring systems remain stable, secure and high-performing. Alongside hands-on technical delivery, you’ll act as a mentor and escalation point within the team, helping to drive continuous improvement and technical excellence. Key Responsibilities • Deliver expert SAP Basis support, managing complex incidents and ensuring resolution within SLAs while maintaining clear stakeholder communication. • Administer SAP ABAP and Java stacks across on-premise, hybrid and cloud environments, working with databases including HANA, SQL Server and Oracle. • Take ownership of system performance and stability through monitoring, patching, upgrades and refresh activities. • Support SAP RISE and BTP environments, including integrations, connectivity and cloud services. • Build strong customer relationships, acting as a trusted advisor on technical strategy, optimisation and risk. • Collaborate with SAP, internal teams and third parties to resolve issues and drive continuous improvement, while supporting and mentoring junior consultants. Your Experience • Proven SAP Technical Support and/or Field Consulting experience. • Experience across multiple industries and platforms. • Experience with SAP versions (S/4HANA, R/3, ECC, NetWeaver). • Experience supporting diverse SAP landscapes (ECC, PI/PO, BI, CRM, SCM, HR, Portals, HANA). • Experience with SAP RISE operations and/or SAP BTP administration. • Experience with ITSM systems. • Experience using Solution Manager and/or SAP Cloud ALM. • Experience with SAP Security and Authorisations. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance. If you’re ready to bring your SAP Basis expertise to a collaborative, forward-thinking Managed Services environment, we’d love to hear from you. Apply now and take the next step in your SAP career with a global leader in Managed Services. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Job Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Company Overview Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services.. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team focuses on delivering high-quality, SLA-driven services enhanced through AIOps, automation, and data-driven insights. This is an opportunity to work in a dynamic, collaborative environment with access to continuous learning, cutting-edge technologies, and a global network of experts. Key Responsibilities Service Delivery Management • Own full lifecycle service delivery across infrastructure and cloud environments, ensuring alignment to SLAs, KPIs, scope, and cost., • Leverage AIOps and observability tools (e.g. Dynatrace, Datadog, New Relic, Elastic) to proactively monitor service health and performance., • Utilise predictive alerting and anomaly detection to prevent incidents and optimise delivery priorities., • Coordinate across internal teams, vendors, and stakeholders to ensure seamless delivery. Client Communication • Act as the primary point of contact for service delivery, building strong, trusted client relationships., • Translate technical insights into clear business value, highlighting outcomes such as improved reliability and reduced Mean Time To Recover (MTTR)., • Communicate the impact of AI-driven service management and demonstrate the value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement • Analyse service metrics and trends to identify opportunities for continuous improvement., • Embed incident learnings into automation workflows and prevention models., • Use AIOps insights to improve service availability, performance, and reliability., • Drive optimisation through data-led decision-making and proactive operations. Documentation and Reporting • Establish and lead governance forums, service reviews, and performance discussions., • Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru., • Ensure transparency and governance in AI usage within service delivery. Team Collaboration • Work closely with cross-functional teams including IT, DevOps, and business units., • Promote adoption of AIOps and automation tools across operational teams., • Encourage skills development in data-driven and AI-assisted service management., • Foster collaboration and knowledge sharing to drive service excellence. Risk Management • Act as escalation lead for major incidents, service risks, and client concerns, including participation in on-call rotations., • Use event correlation and root cause analysis tools such as Moogsoft, BigPanda, and Splunk IT Service Intelligence to accelerate resolution., • Proactively identify and mitigate risks using data-driven insights. Compliance • Ensure adherence to client data protection, security, and regulatory requirements., • Govern access to operational data used within AIOps and monitoring platforms., • Support audits and assurance activities related to AI-enabled service delivery. Automation & Tooling • Implement and optimise AIOps and automation capabilities to enable proactive and self-healing operations., • Drive intelligent alerting, event correlation, and automated remediation., • Leverage AI-driven dashboards for performance, cost, and efficiency insights (e.g. within ServiceNow or Datadog)., • Support business cases for AIOps and automation investment. Ideally, you’ll have: • Experience in Service Delivery within infrastructure and cloud environments, • Strong understanding of IT Managed Services frameworks, • Hands-on experience with AIOps tools such as Dynatrace and ServiceNow, • Familiarity with observability tools (e.g. Datadog, New Relic, Elastic), • Knowledge of event analytics tools such as Splunk IT Service Intelligence and Moogsoft, • Experience in stakeholder and client management, • Financial management, cost optimisation, and business case development experience, • Understanding of data protection, compliance, and security controls Set yourself apart: • You will have a culture of learning and completing relevant training and certifications., • Experience in Agile Delivery, Project management, DevOps, FinOps., • Know how to manage customer expectations with customer-facing experience., • Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k,, • Experience with AI Ops tools, frameworks, and implementation strategies., • Knowledge of AI-enabled automation and monitoring solutions., • Awareness of Site Reliability Engineering principles and practices. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

Permanent Position Up to £45,000 a year + 5k car allowance Solihull We are looking for a Technical Customer Success Manager to become a trusted advisor for a portfolio of managed IT customers, helping them maximise value from their technology and managed services. This role is ideal for someone who started their career in hands-on IT support, technical support, service desk, or infrastructure engineering and has naturally progressed into a more customer-facing position. You’ll combine strong technical understanding with relationship management skills, acting as the bridge between technical delivery teams and customer stakeholders. As a Technical Customer Success Manager, you will proactively support customers through technical guidance, strategic planning, service improvement and ongoing relationship management. You’ll help customers understand their environments, reduce risk, improve performance and ensure they receive an exceptional service experience. We’re specifically looking for someone who understands real-world IT environments because they’ve worked within them directly and someone who can confidently speak with both technical teams and non-technical stakeholders alike. Key Responsibilities • Act as the primary technical and customer success contact for a portfolio of managed IT customers, building strong long-term relationships., • Develop a deep understanding of each customer’s IT environment, infrastructure, cloud services, security posture, and operational challenges., • Conduct regular customer success reviews, technical health checks, and strategic planning sessions to identify risks, improvements, and optimisation opportunities., • Work closely with Service Desk, Engineering, and Projects teams to ensure customers receive a high-quality, proactive support experience., • Act as a trusted advisor, translating technical concepts into clear, practical recommendations for both technical and non-technical stakeholders., • Support customers through infrastructure upgrades, cloud migrations, security improvements, and technology adoption initiatives., • Monitor recurring incidents, service trends, and technical risks, driving continuous improvement and long-term solutions rather than reactive fixes. Key Skills/Qualifications • Previous experience within IT Support, Technical Support, Service Desk, Infrastructure Support, or a similar hands-on technical role before moving into a customer-facing position., • Proven experience in a Customer Success, Technical Account Management, Service Delivery, or client-facing technical role within an MSP, SaaS, or managed services environment., • Strong technical knowledge across Microsoft 365, Azure / Entra ID, Intune, cloud technologies, endpoint management, backup, and IT security best practices., • Excellent communication skills with the ability to explain technical issues, risks, and recommendations in a clear and customer-friendly manner., • Strong relationship-building skills with the confidence to engage stakeholders at all levels and become a trusted customer advisor., • Organised and proactive approach with the ability to manage multiple customers, priorities, and technical discussions effectively., • Commercial awareness with the ability to identify opportunities for service improvement, optimisation, and added customer value without operating as a sales-focused role. Further job details available upon request

Role: Network Subject Matter Expert (SME) Location: Birmingham, UK Key Responsibilities Network Operations and Support Act as a Technical SME escalation contact for complex Network issues Provide Level 3/SME support for Networking services Lead troubleshooting for incidents, outages, performance issues, and service degradation. Manage Network devices including firewalls, routers and Cloud Networking Services etc. Monitor Network environments and proactively identify risks, anomalies, and performance bottlenecks. Service Delivery & Governance Support 24×7 Managed Services operations with on-call rotation as required. Review and improve operational runbooks, SOPs, and knowledgebase articles. Participate in service reviews, RCA discussions, and problem‑management activities. Ensure environments comply with security, governance, and operational standards. Work closely with Service Delivery Managers to ensure SLA/SLO adherence and customer satisfaction. Strong knowledge and hands-on experience with Palo Alto firewalls (VM-PA). Proficiency in working with Firewall Management platforms such as Strata Cloud Manager / Panorama Familiarity with Global Protect. Experience / Understanding of Cloudflare In-depth understanding and practical experience with routing protocols, particularly BGP. Expertise in configuring prefix-lists, route-maps, and BGP filters. Hands-on experience with or knowledge Meraki MX and vMX devices and wireless technologies Experience working with Cisco ISE. Practical experience in Azure Networking, including Azure routing and network security groups (NSGs). Required Skills & Experience 5–8 years in Network services role Strong hands-on experience with Palo Alto Solid understanding of Networking and security concepts Strong ability to troubleshoot Network related system, platform, and application-level issues. Experience with monitoring tools such as Solarwinds Familiarity with ITSM processes (Incident, Change, Problem). UK Security Clearance preferred (or should be eligible for Clearance) Desirable Skiils & Experience Experience in Neworking design ITIL Foundation Cloud platform knowledge (Azure/AWS/GCP) Key Attributes Strong ownership and accountability. Excellent analytical and troubleshooting skills. Clear communication with both technical and non‑technical stakeholders. Ability to work under pressure during major incidents. Customer-first mindset aligned with Managed Services delivery. Self managing in terms of time and having multiple deliverables.

Title: Engineering Manager Location: London, United Kingdom Candidates must be legally authorized to work in the United Kingdom without sponsorship now or in the future. Salary: 110k-140k Pounds (150-175k USD) + 10% Bonus + RSU's Our client, a progressive LegalTech Saas firm, is looking for a hands on engineering manager who can lead a team of 6-8 mid-sr engineers. The ideal candidate will ensure the efficient delivery of high-quality software solutions by managing project requirements, delegating tasks, and fostering technical excellence. What You’ll Do • Project Leadership: Determine project requirements, develop work schedules, and delegate tasks to meet project goals., • Team Management: Lead a team of engineers, ensuring the highest standards in product delivery and facilitating cross-team communication., • Stakeholder Liaison: Act as a bridge between technical teams and various stakeholders, including management, product managers, and product designers., • Reporting & Risk: Prepare progress reports, deliver presentations to relevant stakeholders, and identify risks to develop contingency plans as needed. Who You Are • Experience: 10+ years of software engineering experience, with 2-3 years in a management role., • Sector Expertise: Experience in SaaS environments and familiarity with cloud-based technologies and architectures., • Leadership: Demonstrated ability to lead, motivate, and scale a diverse team of engineers with strong interpersonal and team-building skills., • Technical Proficiency: Hands-on experience with Java, C#, Typescript, or Python in an enterprise environment. Eligibility • Candidates must be legally authorized to work in the United Kingdom without sponsorship now or in the future., • Our client is not currently sponsoring visas. About the Company Our client provides a cloud-native, artificial intelligence-powered legal solution that simplifies e-discovery, legal document review, and case management. Their scalable, integrated solution enables global enterprises, law firms, and governments to easily collect and process complex data relevant to legal matters. This role can be remote, or hybrid in London.

The IT Infrastructure and Operations Manager leads the delivery, performance, and continuous improvement of IT services across the organisation. Strong technical knowledge across networking (SD WAN), telephony (Teams), Cloud Infrastructure (Azure & M365, Teams / SharePoint and desktop technologi

We are recruiting a Senior Analyst for a 6‑month fixed‑term role to support our IFS Cloud integration programme. The position contributes across key workstreams, including Data Migration, Labs Integration, CE Portal, Data Lake Integration, and Advanced Forms.\n\nThe role provides technical data consultancy to the Head of Data & Analytics and the Business Insight Manager. A core responsibility is leading the Data Migration workstream, managing a team of Data Analysts and overseeing the collection, consolidation, validation, and cleansing of manual data across two source businesses.\n\n Key Responsibilities\n\nLead the Data Migration workstream and oversee day‑to‑day activities of Data Analysts.\n\nCoordinate data collection, consolidation, validation, and cleansing across multiple business units.\n\nProvide technical data consultancy to senior stakeholders.\n\nSupport integration activities across Labs, CE Portal, Data Lake, and Advanced Forms workstreams.\n\nEnsure data readiness for IFS Cloud implementation.\n\nContribute to the development of data processes, documentation, and quality controls.\n\nSkills & Experience\n\nStrong experience in data migration within complex programmes.\n\nProficiency in Excel, Power BI, and working with Data Lake environments.\n\nDemonstrated ability to lead and mentor data teams.\n\nExcellent analytical, problem‑solving, and communication skills.\n\nExperience working with multiple business units and managing competing priorities.\n\nIf interested apply below with your CV!\n\nRG Setsquare is acting as an Employment Business in relation to this vacancy

New Business Account Manager – IT Sector\n\nBirmingham (Hybrid/Remote)\n£30,000 – £40,000 + Uncapped Commission\n\nLooking to break into a fast-moving tech environment where success is genuinely rewarded? This is a great opportunity to join a growing IT solutions provider helping businesses operate smarter in a digital-first world.\n\nAbout the Company\n\nWe’re working with an innovative technology business delivering end-to-end IT solutions, including cybersecurity, cloud services, infrastructure, and managed services. They’re known for their technical expertise, modern approach, and strong reputation supporting organisations that want to stay secure, efficient, and competitive.\n\nThe Opportunity\n\nAs a New Business Account Manager, your focus is simple: drive new business and open doors.\n\nThis is a pure cold calling and outbound-focused role, ideal for someone who enjoys speaking to new prospects, building conversations from scratch, and turning opportunities into long-term clients.\n\nYou do not need to bring existing accounts or a personal book of business — everything is geared around winning new customers in the Birmingham and wider UK market.\n\nWhat You’ll Be Doing\n\nProactively generating new business through cold calling, email, LinkedIn, and networking\nBuilding a strong pipeline of new opportunities from scratch\nEngaging with decision-makers and senior stakeholders\nRunning consultative conversations to understand business needs\nWorking with technical teams to shape tailored IT solutions\nKeeping CRM systems and pipeline data accurately updatedWhat We’re Looking For\n\nExperience in B2B sales, business development, or lead generation\nConfidence and enjoyment in cold calling and new business activity\nStrong communication and relationship-building skills\nTarget-driven, resilient, and self-motivated attitude\nOrganised and comfortable working with CRM systems\nAmbition to grow within a high-performing sales environmentWhat’s On Offer\n\n£30,000 – £40,000 base salary + uncapped commission\nHybrid/remote working flexibility\nClear progression into senior sales or account management roles\nOngoing training, support, and development\nA high-energy, supportive culture that rewards performanceInterested?\nGet in touch with Kylie at Aztrum Recruitment:\n (url removed)

Infrastructure & IT Service Desk Manager\nDo you have experience of working in a technology management role\nWe are looking for a Infrastructure & IT Service Desk Manager to lead and continually improve core technology services, ensuring reliable, secure, and user-focused IT across the organisation.\nPosition: SIT67 Infrastructure & IT Service Desk Manager\nLocation: Home Based, Nationwide, UK. However, occasional travel required, including for team meetings.\nHours: Full-time, 35 hours per week\nSalary: Circa £45,100 per annum\nContract: Permanent\nBenefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.\nClosing Date: 17 May 2026\nInterview Date: To be confirmed\nThe Role\nReporting to the Associate Director of Technology, this role is responsible for ensuring the organisation’s infrastructure is fit for purpose and that the service desk delivers a responsive, high-quality service to users.\nAbout You\nWe are looking for someone with experience of working in a technology management role with strong communication skills and the ability to work professionally with integrity across multiple teams.\nThe role will require:\n * Strong knowledge of Microsoft technologies, including Office 365\n * Good awareness of technology security and cyber threats\n * Demonstrable significant experience with cloud platforms (Azure/AWS)\n * Broad understanding of server and end-user environments\n * Solid networking knowledge\n * Experience managing service desks, processes, and user experience\nApplications\nAs part of the process you will be asked to submit your CV and a covering letter demonstrating how you meet the person specification set out in the Role Profile and what you bring to the role in terms of your skills and experience.\nPlease state any preferences for flexible options in your application. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.\nYou will be able to view the role profile when you apply.\nFinding strength through support\nThe organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.\nThey are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.\nIt’s only thanks to the generosity of supporters and donors that they can provide vital support.\nThe Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.\nThe charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.\nA Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.\nYou may also have experience in areas such as Infrastructure Manager, Service Desk Manager, Technology Manager, Service Desk Triage Manager, First Line Support, Second Line Support, Third Line Support, IT Support Manager. #INDNFP\nPlease note this role is advertised by the recruitment agency acting for the client – Not For Profit People

ProjectWise Manager\n\nAs a ProjectWise Manager, you will serve as a key member of the FBRS (Ferrovial BAM Joint Venture) Information Management Team. This position is responsible for overseeing the graphical CDE ProjectWise across the HS2 Alliance. The role involves providing support to HS2 and Alliance partners to facilitate effective mobilisation, implementation, and management of ProjectWise, ensuring alignment with HS2 requirements.\n\nLocation: London or Birmingham based\n\nKey Responsibilities:\n\n * Datasource ownership & configuration: Create and administer datasources; manage users, groups, user lists; design folder/work area structures; configure environments/attributes/interfaces; and maintain workflows/states.\n\n * Security & access control: Define role‑based permissions, workflow/object security, and inheritance; implement RBAC (enterprise and project roles) across multiple projects/clients; run periodic permission audits.\n\n * Managed Workspaces: Implement and maintain ProjectWise Managed Workspaces (Configuration Settings Blocks, imports, dynamic frameworks), align MicroStation/verticals configurations per contract, and troubleshoot workspace resolution issues.\n\n * Performance & file transfer optimisation: Configure/maintain Caching Servers and storage areas; tune Delta File Transfer, compression, streaming, and client caching for distributed teams.\n\n * Standards & BIM/CDE governance: Align ProjectWise usage with ISO 19650 CDE practices (states/metadata/revisions) and client/exchange information requirements across contracts.\n\n * Automations & services: Configure Orchestration Framework/Automation Services for renditions (PDF/iModel), title block/attribute exchange, and scheduled jobs.\n\n * Upgrades & compatibility: Plan/test upgrades (server, Explorer, integration modules) and validate app integrations (MicroStation/AutoCAD/Revit/verticals) and version support.\n\n * Monitoring & troubleshooting: Use logs and admin tools to diagnose permissions, locks, indexing, rendition, and network issues; operate within best‑practice guardrails.\n\n * User enablement & support: Provide guidance, technical documentation, and training.\n\nKnowledge & skills:\n\n * ProjectWise core administration: Datasources, users/groups, environments/attributes, workflows/states, storage areas, caching, DFT, and security models.\n\n * Permissions/RBAC: Folder/document/workflow permissions, inheritance, and CONNECT role‑based access across enterprise and project scopes.\n\n * Managed Workspaces: CSBs, workspace import/export, dynamic managed workspace concepts, and workspace/application associations.\n\n * CDE & ISO 19650: Information container states (WIP/Shared/Published), metadata/revisions/status codes, and alignment of PW to ISO 19650 data model.\n\n * PW services & integrations: Orchestration Framework/ICS for PDF & iModel, attribute exchange/title blocks, and app integrations (e.g., MicroStation).\n\n * Workspace implementation: Build/maintain CSBs, import workspace content, and resolve managed workspace resolution/pathing issues.\n\n * Security design: Simplify permission models, standardise role templates, and prevent inheritance conflicts across multiple client projects.\n\nDepartment: Information Management\n\nQualification & Experience\n\n * ProjectWise administration: Hands‑on administering PW datasources, permissions, and work areas across multiple projects/clients.\n\n * Managed Workspaces: Practical delivery of at least one managed workspace rollout (preferably dynamic framework) supporting MicroStation/verticals.\n\n * CDE/BIM processes: Demonstrated application of ISO 19650 workflows (states, revisions, metadata) within a CDE; experience mapping client EIRs to PW.\n\n * Upgrades & integrations: Planned/tested PW server/Explorer upgrades and maintained integrations (e.g., ICS, rendition, attribute exchange).\n\n * Familiarity with Bentley Infrastructure Cloud, ProjectWise Web & Drive administration.\n\nPlease note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties.\n\nProject description\n\nThe Ferrovial BAM Joint Venture (FBJV) has a successful history of delivering critical infrastructure for the UK on time and to budget together in joint venture partnership. They first worked together in 2010 as BFK, delivering three Crossrail contracts, including the longest stretch of tunnelling works between Royal Oak and Farringdon and Farringdon Station, the first central station to be completed on the Elizabeth Line. The team is also delivering the Silvertown Tunnel project together in East London and has been delivering excellence at each stage of HS2, such as Fusion JV for the Enabling Works packages, EKFB for the central Main Works Contract and now delivering the track infrastructure across the entire HS2 route.\n\nSeize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here!\n\nFerrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a “Protected Class”), or any other protected class in accordance with applicable laws

Job Title: Business Development Manager\nLocation: Remote (1 day per month in London)\nSalary: £40,000 + Commission\nRole Overview:\nOur client is seeking an experienced and results-driven Business Development Manager to drive employer engagement and generate new business opportunities within the IT and technology training sector. This role focuses on identifying, developing, and onboarding new employer partners, promoting both apprenticeship programmes and commercial tech training solutions.\nAs the Business Development Manager, you will support organisations in building future-ready digital workforces through programmes such as Software Development, Cyber Security, Data, Cloud, and IT Support, working with both levy and non-levy employers to maximise the value of apprenticeships and funded training.\nThis is a target-driven role. The ideal Business Development Manager will have strong sales capability, excellent relationship-building skills, and a solid understanding of the UK apprenticeship and digital skills landscape.\nKey Responsibilities – Business Development Manager (IT & Tech)\n * Proactively identify, target, and secure new employer partnerships across the IT, digital, and technology sectors, as well as organisations with digital skills needs.\n * Promote a portfolio of IT and tech apprenticeship programmes and commercial training courses, positioning them as strategic workforce and upskilling solutions.\n * Sell both funded apprenticeship pathways and commercial short courses/bootcamps in areas such as Software Engineering, Cyber Security, Data Analytics, AI, and Cloud Technologies.\n * Achieve and exceed monthly and quarterly targets for new learner starts, employer sign-ups, and revenue (apprenticeships + commercial training).\n * Build and manage a strong sales pipeline, from lead generation through to onboarding and account growth.\n * Engage with levy-paying and non-levy employers, advising on how to utilise levy funds, co-investment, and commercial training budgets.\n * Conduct detailed digital skills gap analysis with employers, recommending tailored IT training and apprenticeship solutions.\n * Provide expert guidance on apprenticeship funding rules, levy transfer opportunities, and compliance, alongside commercial pricing options.\n * Maintain accurate CRM records, track activity, and produce performance reports aligned to sales KPIs.\n * Represent the organisation at tech events, networking forums, careers fairs, and industry conferences.\n * Collaborate with internal delivery, curriculum, and learner engagement teams to ensure a seamless onboarding and high-quality client experience.\n * Ensure all apprenticeship activity aligns with ESFA funding rules and regulatory requirements, while commercial offerings meet agreed service standards.\nSkills and Experience\n * Proven experience in business development, B2B sales, or employer engagement, ideally within IT training, apprenticeships, or tech education.\n * Strong understanding of the UK apprenticeship system, including levy and non-levy funding.\n * Demonstrated success in selling training solutions, digital skills programmes, or SaaS/tech-related services.\n * Ability to confidently engage and influence senior stakeholders, HR leaders, L&D teams, and technical decision-makers.\n * Strong knowledge or interest in IT and technology disciplines (e.g., software, cyber, data, cloud).\n * Excellent negotiation, influencing, and closing skills with a consultative sales approach.\n * Highly organised, with the ability to manage multiple opportunities and a fast-moving pipeline.\n * Experience using CRM systems, Microsoft Office, and digital sales tools.\n * Self-motivated, target-driven, and commercially focused.\nPaul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Company Profile \n\nCBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.\n \nJob Title: Workplace Experience Manager \n \nCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Birmingham.\n \nRole Summary:\n \nThis role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. \n \nProvides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to:\n\nFront of House\nMailroom Services\nFloor Ambassadors\nTeam Engagement\nBuilding Engagement\nStakeholder Management\nCommunity Programmes\nWorkplace Coaching & Onboarding\nOffice Supply Management\nSpace Reset\nEvents Management\nManage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed.\nAssists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management.\nProvides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management.\nResponds to community requests and complaints regarding Workplace Experience services.\nMaintains relationships with vendors that provide services and goods to the office.\nEnsure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers.\nManages facilities and office requests, follow up on all request upon completion and escalate recurring issues.\nManage office, client suite and community stock and ensure system is in place to ensure optimum levels.\nTo maintain a professional appearance at all times.\nSite Specific:\n\nHave a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day.\nMaintain HQ - Show sites standard.\nHost client tours.\nOrganisation of VIP guest visits.\nCoordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients.\nPrepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates.\nCarry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard.\nCollaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs.\nReport health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk.\nTo manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping.\nTo ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts.\nTo lead, co-ordinate and motivate the Workplace Experience Team.\nTo carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach.\nHold regular team / one to one meetings to ensure effective communication.\nMonitor Workplace Experience Team staff performance and take necessary action when required.\nManage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures.\nEffectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles.\nMeasure KPI's / KEI's and service standards against agreed and obligated levels.\nReview and update Workplace Playbooks on a monthly basis.\nCross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties.\nTrain and act as ad hoc cover for the Workplace Team as part of the one team approach.\nTo maintain excellent relationships with other service partners.\nHighlight any issues to the Contract Manager if necessary.\nCommunication Skills:\n\nAbility to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.\n\nFinancial Knowledge:\n\nRequires good knowledge of financial terms and principles (Experience of working to an agreed budget)\nStrategic and Interpersonal Skills:\nAbility to solve problems and deal with a variety of options in complex situations.\nAdditional Skills:\n \nIntermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. \n\nResults oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. \n\nExperience Required:\n\nQualifications / Experience / Professional Memberships:\nDegree or qualifications at further education level is preferred.\nA minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential.\nExperience in facilities management and / or dealing with suppliers / contractors is desirable

About the Company:\n\nGroupxen is a family-owned business in the State of Kuwait. Ranging from unique local retail brands to leading fitness facilities, Groupxen encompasses and redefines luxury.\n\nSPARK Athletic Centre is our Fitness Facility that offers programs and services for professional, amateur and youth athletes. Founded in 2013 as an incubator for professional and elite athletes, SPARK Athletic Centre provides training, nutrition, and physical therapy programs seamlessly integrated under one roof by teams of specialists.\n\nWe firmly believe in the importance of sports science and its integration in all aspects of training which is backed up by Spark LAB. SPARK Athletic Centre combines the latest technology with a professional coaching staff to produce world-class results.\n\nBenefits:\n\n * Accommodation and daily transportation is provided.\n\n * Salaries are tax free as we do not have a tax system in Kuwait.\n\n * We provide a private medical insurance, air ticket once a year to their home country and back and mobile phone & sim card with data package.\n\nJob Summary:\n\nSpark is hiring female coaches for the women’s branches in Kuwait. Individuals holding this position must be able to develop, document, and implement one-on-one and group workout programs that match the needs and goals of our guests.\n\nJob Responsibilities:\n\n * Upon client’s fitness assessment; provide the workout plan to the senior/head coach for approval.\n\n * Provide clients with a detailed individualized workout program based on their fitness results/assessment, using Google Sheets as Spark’s commonly adopted software. The programs and assessment forms must be stored on cloud (Google Drive) and shared with the team.\n\n * Conduct facility tours to clients whenever needed and assigned by the reception team.\n\n * Take pride and give importance to each and every client irrespective if they take PT sessions or not.\n\n * Attend weekly/monthly meetings and trainings based on management request.\n\n * Actively marketing and promoting current facilities and programs or group classes offered: retain existing members, upsell once possible by upgrading programs/current membership/ PT classes, suggest additional services such as labs and courts.\n\n * Provide aid to injured guests until the arrival of emergency medical services.\n\n * Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications as mandate by the line manager.\n\n * Assure the tidiness and cleanliness of the Gym area after each PT session or workout, and re-rack any used equipment.\n\n * Market own professional brand and SPARK brand to clients, ensuring they know all about our services and special offers.\n\n * Continue education through trainings and offered certification courses.\n\n * Execute management directives when required.\n\n * SPARK HOURS: In addition to your Personal Training sessions, you are expected to complete a minimum of 2 Spark Hours daily. During these hours, you may be assigned to conduct group fitness classes, assist guests with exercise guidance, spotting, or equipment demonstrations, participate in photo/video shoots or attend to other company-related tasks as required. Typically, over the 5-day working week 4 out of 5 days will be a minimum of x2 group classes and will be decided by the Head Coach as per business needs.\n\nCandidate Skills and Qualifications:\n\n * Preferred candidate should have a Bachelor’s/ Master’s degree in sport science.\n\n * Preferred candidates with additional qualifications i.e.: nutritionists, physical therapists, rehab coaches, bodybuilding coaches.\n\n * Preferred if the candidate has undertaken 2-3 training courses related to physical training.\n\n * Minimum 3 years work experience in the fitness/ sports industry.\n\n * A positive attitude, politeness and well-mannered.\n\n * Fit body, compatible with a personal trainer aesthetic requirement.\n\n * Lifelong education mindset.\n\n * Basic computer and Microsoft office skills.\n\n * Good proficiency of the English language.\n\nCompulsory dress code and Hygiene Standards: Coaches are required to wear the company-provided uniform at all times during working hours and maintain high standards of personal hygiene and professional grooming

Senior Manager – Cyber Advisory Location: Birmingham (City Centre) The Role We're looking for Senior Managers ready to take on ownership of a practice and lead by example with a newly-forming Cyber Advisory team in Birmingham. As a Senior Manager, your focus shifts from 'doing' to leading and growing. You will oversee a portfolio of engagements, ensuring commercial profitability and strategic alignment. You will be a key deputy to the Partners, helping to shape the Birmingham practice's methodology and market presence. Key Responsibilities • Portfolio Management: Oversee multiple concurrent workstreams, ensuring high-margin delivery and managing senior stakeholder expectations (CFO/CIO/CISO)., • Business Development: Lead the scoping and proposal process for new Midlands-based opportunities; you are expected to identify add-on value for existing clients., • Strategic Input: Help refine our service offerings, such as Incident Response readiness, Cloud Security Governance, or Privacy/GDPR advisory., • People Leadership: Take formal responsibility for the career development, performance management, and recruitment of the regional advisory team. Candidate Profile • 7–10+ years of experience in Cyber Advisory, with a proven track record of managing large-scale consulting engagements., • Commercial acumen—comfortable managing project budgets, utilization rates, and business development targets., • Expert-level understanding of the cyber threat landscape and the ability to speak fluently to both technical teams and non-technical Boards., • Significant experience in a Big 4 or mid-tier professional services firm

Level: Senior Manager Location: London, Birmingham, Manchester, Newcastle or Edinburgh (Hybrid) Salary: £120k–£140k (London, up to £150k exceptional) | £110k–£120k (Regional, flexibility for top candidates) + £6,500 car allowance About the Role Our client is a Microsoft-focused consultancy operating at enterprise scale, formed through a strategic partnership between one of the world’s leading technology providers and a global consulting firm. They specialise in delivering complex, high-impact transformation programmes across the Microsoft ecosystem, particularly within security, cloud, and data. They’re hiring a Lead Security Architect to take ownership of Microsoft Security across a major go-to-market channel. This is a senior, high-visibility role sitting across sales, solutioning, and delivery, working on some of the largest enterprise security programmes in the UK and globally. You will define the direction of Microsoft Security offerings, lead large-scale transformations, and act as the senior authority across both clients and internal teams. This is not just architecture. It is market leadership, revenue influence, and capability building at scale. What You’ll Be Doing • Leading end-to-end solutioning and delivery for Microsoft Security across enterprise clients, • Owning and evolving security offerings, go-to-market assets, and capabilities, • Driving pre-sales and deal conversion on large, complex engagements (multi-million programmes), • Acting as the senior technical authority across Microsoft Security technologies, • Building and maintaining C-level client relationships and stakeholder trust, • Supporting and guiding architects and delivery teams through complex challenges, • Defining and scaling capability, skills, and certification strategy across the business, • Leading large-scale Microsoft security transformation and managed service opportunities, • Acting as a market-facing leader and brand ambassador Ideal Background • Extensive experience in Microsoft Security architecture, consulting, and delivery, • Strong track record in enterprise pre-sales, including large deal shaping (£3m–£6m+), • Deep expertise across Microsoft Defender, Sentinel, Entra, Purview, and Cloud Security, • Ability to articulate end-to-end security value propositions to senior stakeholders, • Experience building and scaling security offerings and capabilities, • Strong leadership background with experience mentoring and developing teams, • Advanced Microsoft certifications (SC-100, SC-200, SC-401 etc.), • Desirable: CISSP, CCSP, CISM, or similar, • Familiarity with compliance frameworks such as ISO27001, NIST, GDPR, SOC2 What You’ll Receive • Senior leadership role with direct impact on market growth and strategy, • Opportunity to shape and lead large-scale Microsoft Security programmes globally, • Access to cutting-edge security technologies and enterprise clients, • Strong investment in training, certifications, and career progression, • High-earning potential with flexibility for top performers Clearance / Requirements • Strong client-facing and stakeholder management capability is essential, • Must be comfortable operating in a highly matrixed, enterprise consulting environment, • Proven ability to lead across sales, delivery, and technical domains Who This Role Suits • Senior Security Architects ready to step into a market-leading leadership role, • Individuals with strong pre-sales and commercial ownership experience, • Microsoft Security specialists who want to operate at enterprise and strategic level, • Leaders who want to build capability, influence direction, and drive growth This is a role for someone who wants more than delivery. You will shape offerings, win work, and lead how Microsoft Security is delivered at scale.

A leading Financial Services organisation in London is seeking an experienced Data Engineering Manager to join on a permanent basis. This role offers a base salary of up to £90,000, alongside a strong benefits package and flexible working arrangements. This is a hands-on leadership role where you will be responsible for building, scaling, and optimising data engineering capability. You will lead a team of engineers while remaining closely involved in the design, development, and ongoing improvement of robust, cloud based data platforms and pipelines. Key responsibilities include: • Leading and mentoring a team of Data Engineers, driving high engineering standards and delivery quality, • Designing, building, and maintaining scalable and reliable data pipelines and data architecture, • Driving continuous improvement across tooling, processes, and engineering best practice, • Supporting cloud platform development and optimisation within Azure environments Key skills and experience required: • Proven experience in a Data Engineering Manager or Lead Data Engineer role, • Strong SQL development skills, with expe...

We are looking for a Technical Project Manager to join our parent company Paragon, on a 6-month FTC to lead a key Azure migration programme focused on consolidating users and servers into a single Azure tenant. As the Technical Project Manager, you will be responsible for delivering a smooth, secure, and well-governed migration with minimal disruption to users and services. You will own the full lifecycle delivery of the programme, working closely with infrastructure, security, identity, and application teams, as well as senior stakeholders across the business. Key responsibilities: • Lead the end-to-end delivery of a major Azure migration programme., • Develop and maintain project plans, RAID logs, reporting, and governance documentation., • Ensure delivery aligns to scope, budget, timelines, and agreed business objectives., • Coordinate technical migration activities including users, servers, and workloads., • Work closely with infrastructure, security, identity, and application teams., • Manage stakeholder engagement at senior level across the business., • Run governance forums, steering groups, and delivery checkpoints., • Manage risks, dependencies, and change impacts throughout delivery., • Ensure compliance with security, operational, and enterprise architecture standards., • Support testing, validation, and post-migration readiness and stabilisation. Required experience & skills • Proven experience delivering complex Azure or cloud migration projects., • Strong understanding of Azure tenant architecture, identity, and cloud security., • Experience managing cross-functional technical teams and third-party suppliers., • Strong project governance, planning, and reporting capability., • Experience working with capitalised projects and finance stakeholders., • Confident stakeholder management at senior leadership level., • Strong communication skills across both technical and non-technical audiences. Duration: 6-month FTC (with potential to extend). Location: Remote, with 1–2 days per month on-site (Paragon UK branches) Working pattern: Monday–Friday Salary: £50,000 - £60,000 pro rota Please note that due to the high volume of responses we receive, only successful applicants will be contacted. We are an equal opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation, or marital status.

🌟 Technical Services Manager – Cloud & Infrastructure (Hybrid) Department: Managed Services Reports To: Services Director We’re looking for a highly experienced Technical Services Manager with deep Azure cloud expertise to lead and inspire our Infrastructure Team while acting as a trusted technical advisor for our customer. This role is ideal for someone passionate about cloud-first strategy, Azure migration, managed cloud services, and continuous service improvement within a modern managed services environment. This position plays a critical role in helping our customer transition, optimise, and operate Azure-based platforms, ensuring stability, security, and long-term value from cloud investments. 🔑 Key Responsibilities • Provide leadership and governance for the 2nd/3rd Line Infrastructure & Cloud Team, ensuring strong performance, capability development, and engagement., • Act as a senior escalation point for complex infrastructure and Azure cloud-related incidents, ensuring rapid and effective resolution., • Own and drive Azure cloud services, including IaaS, PaaS, and hybrid environments, within a managed services framework., • Lead and support Azure migration initiatives, including assessment, planning, execution, and post-migration optimisation., • Drive service improvement through cloud optimisation, cost management (FinOps), automation, and modernisation initiatives., • Ensure all infrastructure and Azure cloud services are secure, resilient, compliant, and aligned to customer strategy., • Build strong relationships with the customer’s IT leadership, acting as their trusted advisor on Azure cloud strategy, roadmaps, and future-state architecture., • Oversee SLA/OLA performance for infrastructure and Azure managed services, ensuring KPIs and contractual commitments are met., • Support and mentor team members, fostering deep Azure capability, technical excellence, and career growth., • Ensure compliance with policies, regulatory requirements, and ISO standards (ISO 27001, ISO 9001)., • Collaborate with Service Delivery, Transition, and Technical Account Management to ensure smooth onboarding of cloud services and migrations into BAU support., • Own the technical and cloud relationship with the customer for Infrastructure and Azure Managed Services., • Provide expert input into Azure architecture, landing zones, governance, and cloud operating models., • Shape cloud roadmaps, transformation programmes, and future-state designs aligned to business outcomes., • Champion cloud best practices, including automation (IaC), resilience, security-by-design, and scalability., • Participate in Change Approval Boards (CAB), risk assessments, and cloud governance forums., • Oversee proactive monitoring, patching, capacity management, backup, DR, and vulnerability remediation across Azure and hybrid environments., • Represent our managed service business with professionalism, clearly demonstrating ongoing cloud value, optimisation, and innovation., • Proven leadership experience within an Infrastructure, Cloud, or Technical Services environment., • Strong Azure cloud expertise is essential, including:, • Azure IaaS/PaaS, • Azure networking, security, and identity, • Azure migration strategies and tooling, • Hybrid and multi-cloud environments, • Azure managed services and operational best practices, • Strong technical background with the ability to advise on complex cloud and infrastructure solutions., • Experience acting as a trusted advisor to senior stakeholders on cloud strategy and transformation., • Passionate about cloud modernisation, service improvement, automation, and cost optimisation. We’re proud to be an equal opportunity, Disability Confident employer. At Ultima, we celebrate our differences and strive to build an environment where everyone feels respected, valued, and able to succeed. Not sure you meet every single requirement? People from underrepresented groups may be less likely to apply unless they meet every qualification. At Ultima, we’re committed to building a diverse and inclusive workplace, so even if your experience doesn’t align perfectly, we encourage you to apply. You might be exactly who we’re looking for. Apply now, or reach out to our Talent team if you have any questions — we’re always happy to chat about how we can make work, work for you.

About the role If you want to make a difference working with the largest names in pharmaceuticals and at the frontier of pharmaceutical marketing and educational content generation, read on. Circuit Medical is transforming how pharmaceutical companies generate educational and marketing content. Our leading platform is already being used at numerous leading pharmaceutical companies. We’re looking for leading AI Engineers who can take real-world customer and market requirements and turn them into working, scalable products; fast. You’ll own the full journey from prototype to scalable, production-grade systems. The level of role e.g. Principal, Senior will be dependent on candidate experience. What we need Someone who is equally comfortable whiteboarding an agentic architecture, scaling prototypes, and shipping the code behind it. You live at the intersection of R&D and product delivery, and you’re motivated by building products and features that scale and demonstrate returns, and not just those that demo well. Your job · Translate customer and market requirements into AI-powered product features, swiftly moving from concept to working software · Design and build agentic architectures using LLMs: from single-agent workflows to multi-agent systems · Lead on R&D cycles: research new approaches, prototype rapidly, evaluate rigorously, and ship what works in a rapid timeframe · Build scalable, production-ready systems: not throwaway prototypes · Collaborate across product, engineering, and commercial teams to ensure what you build solves real problems · Ship improvements continuously, driven by data and user feedback You should be · Someone who can demonstrate experience with LLMs, AI agents, and agentic design patterns e.g. tool use, RAG, planning, orchestration · Able to translate requirements into clear technical direction, and then execute on it · Genuinely curious: you read papers, run experiments, and stay close to the frontier · Entrepreneurial: you treat each challenge as an opportunity to shine and are tenacious · Motivated by building unique, scalable products that demonstrate impact in a real-world setting · Resilient and comfortable operating with ambiguity; you don’t wait for perfect specs, but continuously ask questions and offer improvements · Independent and self-driven, and a strong collaborator · Driven by customer feedback and customer centricity · Able to demonstrate at least 5 years’ experience in similar roles Stack · Python, React, data engineering pipelines, implements evals to drive robust product performance understanding, API integrations, CI/CD, AWS cloud infrastructure experience · Bonus: experience deploying models in different languages, working to ISO27001 ISMS standards, experience with biotech/pharma This role isn’t for you if… · You need a fully defined roadmap before you start building · You prefer deep specialisation in one narrow area over breadth and ownership · You’re looking for a slow, predictable environment What we offer · Competitive salary and benefits · Opportunities for professional growth · Flexible work hours and remote work · Collaborative, inclusive work environment · Chance to work on cutting-edge AI technologies with real-world impact Selection process · Screening interview with HR · Introductory interview with hiring manager/technical exercise · Capability interview with CEO/team members About Circuit Medical Circuit Medical is a well-established, research-driven global consultancy and AI solutions provider, that maximises the value of medical affairs for the biopharmaceutical industry, supporting leading companies like AstraZeneca, Roche, and Takeda. We're expanding our digital offerings with products designed to enhance quality, efficiency, and performance for clients that ultimately help them to improve patient care. We thrive on curiosity, innovation, collaboration, and delivering high-quality work. We’re a small, fast-moving team that values curiosity, ownership, and shipping over talking. If you want high autonomy, meaningful problems, and the chance to shape products from the ground up then we’d love to hear how you can add to our welcoming and innovative team. We're an inclusive team that celebrates diverse backgrounds and perspectives, providing equal opportunities regardless of race, colour, religion, age, sex, sexual orientation, gender identity, national origin, or disability.

The Opportunity ProCheckUp, an elite independent cybersecurity consultancy serving FTSE 100 corporations, UK government authorities, and international financial institutions, is seeking an experienced Penetration Tester with SC Clearance to join our expanding remote team. This is an exceptional opportunity to conduct high-impact security assessments across diverse enterprise environments while maintaining work-life balance through flexible remote working. You'll contribute to ProCheckUp's ambitious expansion phase, working alongside industry-leading security professionals on mission-critical infrastructure, applications, and network security testing for the UK's most security-conscious organizations. What You'll Do Core Responsibilities: • Conduct advanced penetration testing across network infrastructure, web applications, and mobile platforms for enterprise clients, • Perform vulnerability assessments, threat modelling, and risk analysis across diverse technical environments, • Execute social engineering assessments and physical security testing, • Produce detailed scoping documents and executive-level penetration testing reports aligned with CREST and NCSC standards, • Lead incident response investigations and digital forensic analysis when required, • Work independently on client-facing assessments whilst collaborating with senior consultants and team leaders, • SCADA/OT environment security testing, • Cloud infrastructure penetration testing (AWS, Azure), • Web services and API security, • Mobile application testing (iOS/Android) Who You Are Essential Experience & Skills: • Minimum 3+ years professional penetration testing experience, • Demonstrable expertise in network, application, and infrastructure security testing, • Strong hands-on proficiency with penetration testing frameworks, exploitation techniques, and security tools (Metasploit, Burp Suite, Wireshark, custom tools), • Deep technical knowledge of Windows, Linux, Unix operating systems and TCP/IP networking protocols, • Proven ability to perform source code reviews and application security analysis, • Advanced understanding of web application vulnerabilities (OWASP Top 10) and mitigation strategies, • Excellent report writing and executive communication skills—ability to translate technical findings into business risk, • Ability to work autonomously and adapt to client-specific environments, • CREST/CyberScheme CCTM/CSTM CCT/CSTL-INF or CCT/CSTL-APP (current), • NCSC CHECK Team Leader (CTL) (current) or CHECK Team Member (CTM) (current) preferred but not essential, • CEH Advanced (AECH) or OSCP, • SANS GCIH, GPEN, or GWAPT, • EnCase Certified Examiner (EnCE), • CWSP (Certified Wireless Security Professional), • Published security research, CVE disclosures, or white papers, • Curiosity and passion for emerging security threats and attack methodologies, • Drive to mentor junior consultants and contribute to technical innovation, • Professional demeanour with excellent client-facing communication, • Attention to detail in all deliverables, particularly technical reports and evidence documentation Why ProCheckUp? ✓ Proven Track Record: 25+ years delivering security services to world-leading organisations; holders of NCSC CHECK, CREST, PCI QSA, and PCI ASV accreditation's ✓ Prestigious Client Base: Work directly with FTSE 100 companies, UK government bodies, international law firms, and critical infrastructure operators ✓ Technical Leadership: Collaborate with industry experts who publish research, present at major conferences, and drive the cybersecurity industry forward ✓ Flexibility & Autonomy: Remote-first working with complete location flexibility across the UK—work from home, co-working spaces, or client sites as you prefer ✓ Career Progression: Clear advancement pathway from Consultant → Senior Consultant → Team Leader → Technical Director; investment in advanced certifications and professional development ✓ Competitive Remuneration: Market-leading salary package (£65,000–£85,000+ depending on experience and certifications) plus comprehensive benefits ✓ Backing of a Stable, Well-Funded Firm: Work for an independent, profitable, growth-focused security consultancy—not a commodity testing mill ✓ Continuous Learning: Access to research funding, certification sponsorship, conference attendance, and exposure to cutting-edge threat landscapes The Application Process This is a carefully selected search—we're looking for genuine penetration testing professionals with the technical depth to advise enterprise clients, not script-runner-test shops. To Apply: • Submit your CV (including certifications, security clearance status, and estimated clearance renewal date), • Write a brief covering letter (150–250 words) addressing:, • Why ProCheckUp's mission and client base appeal to you, • Your remote working setup and availability (notice period, start date), • Screening call with HR (15 mins): Verify background, clearance status, and role fit, • Technical interview with Senior Consultant (45 mins): Deep-dive on penetration testing methodology, recent case studies, and security trends, • Final interview with Hiring Manager/Technical Director (30 mins): Culture fit, growth ambition, and team dynamics Logistics | Position Type | Full-Time, Permanent | | Location | Remote, United Kingdom | | Security Clearance | SC (Minimum) | | Working Arrangements | Flexible remote; occasional travel for client engagements | | Salary | £65,000–£95,000+ based on experience, certifications, and client-facing impact | | Benefits Package | Competitive pension, health insurance, professional development budget, | | Notice Period | 2-8 weeks preferred; negotiable for exceptional candidates | About ProCheckUp Founded in 1999, ProCheckUp has evolved from a specialist penetration testing firm into a multi-disciplinary cybersecurity consultancy trusted by the world's most security-conscious organizations. Our team of CHECK Team Leaders, CREST Certified Testers, and forensic specialists delivers: • Penetration Testing & Security Audits: Infrastructure, application, and mobile assessments, • Compliance Advisory: PCI DSS, GDPR, ISO27001 implementations and certifications, • Incident Response & Forensics: 24/7 emergency response and digital evidence analysis Equal Opportunities ProCheckUp is an equal opportunities employer. We celebrate diversity and are committed to building an inclusive environment for all employees, regardless of gender, race, ethnicity, religion, disability, age, sexual orientation, or gender identity. We encourage applications from underrepresented groups in cybersecurity. Security Vetting: All successful candidates will be subject to UK security vetting procedures. Applicants must have resided in the UK for the last 5+ years to be eligible for SC clearance (or provide documented reasons for absence). Previous security clearance experience is valued but not essential. *

Are you ready to revolutionise healthcare IT with x-tention and take the digitisation of healthcare to a new level? With x-tention's ongoing development of the MACH Hybrid Integration Platform (___) now's the chance! Embrace the opportunity to be at the forefront with ___ (___). As one of the leading players in the eHealth market, x-tention is driving the digital transformation of healthcare. We support healthcare organisations on their journey into the digital future delivering tailored IT solutions that meet the complex demands of modern clinical environments. We are seeking a motivated and talented DevOps Engineer (Mid Level) to join the MACH team. This role offers an excellent opportunity to grow your skills and knowledge in cloud native infrastructure while working on exciting projects. COMPANY OVERVIEW x-tention Limited is the international arm of ___ (___) with over 800 employees operating across 16 locations and a global customer base. We support healthcare organisations on their journey into the digital future delivering tailored IT solutions that meet the complex demands of modern clinical environments. IN THIS POSITION YOU WILL: Assume technical responsibility for the provision and further development of Platform Services. This role combines responsibility for both internal and customer facing DevOps within the overall MACH team. Supporting the MACH Hybrid Integration platform (Medical Application Connection Hub) for our global clients. Key responsibilities include; • Technical responsibility for DevOps, • Involved in design, architecture, standardisation and automation of Kubernetes-based solutions, • Customer and internal development engagement The Mid-Level DevOps Engineer is a key member of the DevOps Team working in collaboration with our Development and Operations Teams to ensure that the MACH platform is delivered on time and to our customer satisfaction. SUCCESS CRITERIA People who are successful in this role: • Adapt to a dynamic environment with an ever-changing workload, • Maintain a high standard for the quality of their own work, • Are proficient in DevOps best practice and how to adapt as required to the environment, • Are customer service oriented and meet requirements to facilitate our internal knowledge base and exchange throughout the business units of x-tention Group, • Strive to improve their knowledge and expertise of MACH and OHSB or solutions in which they are involved, • Ask for support and direction when needed, • Work autonomously while effectively cooperating with a dynamic, agile team, • A passion to work in an amazing and intercultural team, • Demonstrates technical curiosity, and is fascinated by software technology and its challenges ESSENTIAL QUALIFICATIONS AND EXPERIENCE • Subject excellence in the respective field (DevOps or Platform Engineering) – 3–5 years, • Proficiency in Collaboration Tools (e.g., Webex, Slack, Microsoft Teams, • Working knowledge of modern observability solutions (Opensearch, Prometheus, Grafana, ELK stack), • Working knowledge of server administration (Windows, Linux), • Hands-on experience of container technologies and orchestration (Kubernetes), • Hands-on experience in CI/CD (Gitlab CI, Jenkins, ArgoCD), • Proficiency with Infrastructure as Code (IaC) tools (e.g. Terraform, AWS CloudFormation)., • Hands-on experience with cloud services (AWS, Azure, GCP), • Infrastructure and Code Security Awareness, • Solid understanding of networking fundamentals, • Working knowledge of agile working methods (e.g. SCRUM, Kanban), • Familiarity with version control systems (Git), including branching strategies and merge workflows, • Working knowledge of SQL/databases, • Solution orientated - Strong problem-solving skills and ownership mindset in dynamic, agile environments., • Taking ownership for work, being results orientated and demonstrating a hands-on mentality., • Communication Skills: Written and oral. Effective communicator, comfortable collaborating with technical and non-technical stakeholders DESIRABLE QUALIFICATIONS AND EXPERIENCE • Experience in healthcare IT, or familiarity with HL7, FHIR, or DICOM standards., • Exposure to identity and access management (e.g. Keycloak, OAuth2, SSO)., • Experience with secrets management (e.g. Vault, AWS Secrets Manager)., • Experience working with or building internal developer platforms (IDPs)., • Prior experience working with distributed/international teams., • Industry certifications in AWS, Kubernetes or Terraform, • Graduation in Computer Science or a related technical discipline. WORKING AT X-TENTION The key to our success is due to building the right teams and empowering them to do what they do best. Our reputation is important to us and we recognise that our ethos and culture will ensure we continue to succeed in the future. • We do not work in silos, nor is our hierarchy traditional. We believe openness leads to better collaboration and enables us to better support one other., • We value courage because it allows us to make difficult decisions. It pushes us to challenge the status quo, to strive to find a better way., • We encourage you to be curious. Curiosity leads to discovery. Being curious enables us to solve problems in new ways. It promotes open mindedness and values diverse perspectives. We offer*: • A professional, international work environment with fantastic colleagues, who also have fun at work. And the the opportunity to work in, or with, other countries and cultures. As well as a work environment where your voice will be heard and where your efforts make a difference., • Flexible working options, we always strive to accommodate your needs when we can.

Modern Workplace & Infrastructure Engineer (MSP) Location: Birmingham (Central) Office Based: 4 days a week 1 day working from home Salary: £40,000 - £44,000 Contract: Full-time, Permanent An established and growing Managed Service Provider is looking for a technically strong Modern Workplace & Infrastructure Engineer to join their technical team, supporting a broad client base across cloud, infrastructure, and end-user environments. This role is suited to someone operating above a traditional desktop support level, with strong hands-on experience across Microsoft 365, Intune, hybrid infrastructure, virtualization, backup technologies, and endpoint management. You’ll be joining a fast-paced MSP environment supporting a range of modern workplace and infrastructure technologies, while acting as an escalation point for more complex technical issues and assisting with infrastructure improvements and project work. Key responsibilities: • Supporting and administering Microsoft 365 environments, including Intune, Entra ID, Exchange Online, MFA, Conditional Access, and security policies, • Managing endpoint devices, Autopilot deployments, compliance policies, application deployment, and endpoint security, • Supporting backup and recovery processes using tools such as Veeam, • Troubleshooting and maintaining virtual environments (Hyper-V and/or VMware), • Supporting hybrid infrastructure environments across both cloud and on-prem systems, • Supporting Active Directory, Group Policy, and Windows Server environments, • Handling escalated infrastructure, endpoint, and user-related incidents within an ITSM platform, • Performing patching, updates, monitoring, and general infrastructure maintenance, • Assisting with infrastructure migrations, deployments, and improvement projects, • Supporting onboarding/offboarding processes, permissions, and user account administration, • Creating and maintaining technical documentation and knowledge base articles, • Working closely with senior engineers, third-party suppliers, and internal stakeholders to maintain service continuity and SLA performance What we’re looking for: • Experience in a strong 2nd Line or Infrastructure Support role, ideally within an MSP environment, • Strong Microsoft 365 administration experience (Intune, Entra ID, Exchange Online, Teams, SharePoint), • Hands-on experience with Microsoft Intune / Endpoint Manager and endpoint compliance, • Experience supporting hybrid cloud and on-prem infrastructure environments, • Good understanding of virtualization technologies (Hyper-V and/or VMware), • Experience with backup and recovery solutions (Veeam highly desirable), • Solid understanding of Windows Server, Active Directory, and Group Policy, • Strong troubleshooting skills across infrastructure, endpoints, and Microsoft environments, • Experience working within ITIL-aligned support environments and ticketing systems, • Strong communication skills with both technical and non-technical users Nice to have: • Exposure to Azure services, • PowerShell scripting or automation experience, • Experience supporting Azure Virtual Desktop or Remote Desktop environments, • Understanding of high availability and disaster recovery concepts, • Previous experience acting as an escalation point or mentoring junior engineers This is a great opportunity to join a growing MSP environment where you’ll gain exposure to a wide range of technologies, clients, and infrastructure projects, with clear progression into senior infrastructure or modern workplace engineering roles over time. If this looks like the right fit for you, please apply and I’ll be in touch as soon as possible.

Sales Executive / Account Manager IT Solutions Remote (UK-wide) | £35,000£60,000 base + uncapped commission My client is a fast-growing, award-winning VAR with £30m+ turnover last year and a clear trajectory toward the £50m mark. They specialise in delivering hardware, software, cloud, and security solutions to corporate and public sector clients, backed by strong vendor relationships and a reputation for exceptional service. You MUST have 5 years sales experience in the IT & Telecoms VAR sector to be considered for the role. The Opportunity My client is expanding their sales team and looking for experienced Sales Executives/Account Managers from small to mid-sized VARs (ideally sub-£50m) who can bring transferable, transactional business and hit the ground running. This role is 100% remote, with only three in-person events per year. It suits someone mature, disciplined, and self-motivated someone who thrives in a remote environment and values the autonomy it brings. What Youll Be Doing • Growing and managing your own portfolio of corporate customers, • Bringing across transferable, transactional business and expanding it, • Developing new business within SMB, mid-market, and non-framework public sector, • Working closely with vendors and distributors to build competitive solutio...

Our client, an established risk management company, is currently recruiting a DevOps Engineer to join their organisation. The DevOps Engineer will be responsible for DevOps principles within the company, driving process improvements and advancing automation across the SDLC for both infrastructure and software delivery. Key Responsibilities for the DevOps Engineer: • Assist in the evolution of our DevOps function and practices, aligning them to industry best standards whilst facilitating and educating our development teams, • Design, architect, and enhance Continuous Integration/Continuous Deployment (CI/CD) pipelines using Azure DevOps, ensuring they are scalable, secure, and optimized for both application deployment and infrastructure provisioning, • Develop and manage complex cloud infrastructure using Infrastructure as Code (IaC) tools such as Terraform, Azure Resource Manager (ARM) templates, or Bicep, while ensuring best practices are followed, • Take part in the design, implementation and maintenance of scalable, resilient and secure infrastructure within Kubernetes Skills Required for the DevOps Engineer: • 4+ years of experience in IT platforms, infrastructure engineering, or software development, with 2+ years of experience within a DevOps capacity focusing on cloud and process automation and infrastructure design, • Extensive proficiency wit...

Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. We have been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors including Puma Private Equity, and commercially supported by Lloyds Banking Group and Nationwide Building Society, we previously completed one of Scotland’s largest Series A rounds. Since then, we’ve continued to grow rapidly as adoption of AI in financial services accelerates, and we’re now scaling our engineering organisation to meet that demand. Our engineering team includes experienced software engineers and PhD-level AI specialists, with strong ties to the University of Edinburgh, giving you access to exceptional expertise and opportunities for continuous learning as part of the day-to-day work. The role We're looking for a Lead Software Engineer to be the most senior technical voice in one of our product squads, working as a technical co-leader alongside the Engineering Manager. You'll own the squad's technical direction and engineering quality end to end, from architectural decision making and hands-on delivery, to mentoring engineers and shaping how we build across the organisation. This role demands genuine depth in AI. You'll be leading LLM powered feature development and setting the standard for how AI tooling amplifies the whole engineering process, combined with the full-stack and cloud-native chops to back it up. What you'll be doing • Setting technical direction for your squad. Owning architectural decisions, managing technical risk, and representing the engineering perspective at our Architecture Review Board, • Driving adoption of AI coding tools across the full SDLC, from planning and design through code review, testing, deployment and setting the bar for how the squad works, • Delivering production grade code across the full stack: Node.js or Python backends, event-driven AWS architecture, and React where the squad needs it, • Mentoring and growing engineers across AI and full-stack domains, through code reviews, design documents, and day-to-day pairing, • Collaborating with platform teams to consume shared capabilities and contribute reusable patterns back, not building one-off solutions when a platform component will do, • Ensuring everything we ship is compliant-by-design, auditable, and built to the standards expected of software in FCA regulated financial services What we're looking for • A seasoned engineer with 10+ years of experience, including meaningful time building and operating AI/ML systems in production, • Real technical leadership. You've set direction, made architectural calls, mentored others, and influenced how a team builds, not just what it ships, • Strong hands-on AI/LLM skills: prompt engineering, RAG, model evaluation and agent frameworks. You know how these work in production, not just in demos, • Deep expertise in Node.js, with solid experience in the other; comfortable switching contexts depending on what the problem needs, • Cloud-native development on AWS. Serverless, event-driven, Lambda, with an instinct for well designed, maintainable systems, • A genuine curiosity about where AI is going and the judgment to separate signal from noise when recommending what to adopt, • An instinct for building responsibly. You care about auditability, compliance, and the downstream impact of what you ship Why Aveni • You'll work at the frontier of applied AI in a domain where it actually matters, helping financial services firms serve their clients better and meet growing regulatory obligations, • AI-native engineering culture: we use AI tools seriously, across the full development process, and we're always looking to push further, • High impact from day one. As a Staff Engineer, your technical decisions will shape the product, the platform, and the engineers around you, • A talented, collaborative team building something genuinely novel, with the backing, the architecture, and the proprietary models to do it properly Benefits at Aveni What you’ll love • Remote-first working across the UK., • Work abroad policy for when you want a change of scenery., • Co-working spaces available if you want an office buzz sometimes., • 34 days holiday (including flexible bank holidays) and your birthday off., • Company-wide off-sites (yes, karaoke may happen)., • Optional Personal Development Plan., • Flexible benefits platform: you choose the benefits that matter most to you (not the company)., • Protection essentials, because we know they matter - Life Insurance, Income protection, critical illness cover, Pension (up to 5% matched employer contribution and optional increased contributions)., • Private health- and dental care for your peace of mind., • Potential share options, have a stake in what you’re building., • Enhanced family leave. Join Us in Making a Difference At Aveni, we believe that diversity drives innovation. We've built our business to ensure an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you're passionate about technology and its ability to drive positive change for the future of financial services, we'd love to hear from you. Even if you don’t meet 100% of requirements, we’d like to hear from you anyway if you believe you’d fit in. Apply now to join us on our mission to transform the financial services industry through AI.

Job Title:Snowflake/Dataops Data Engineer Technical Lead Department:Delivery Reporting to:Professional Services Manager About the role We are looking for a Client Technical Lead to join our delivery team ensure the technical standards and project approach are implemented in the best possible way. You will be providing daily supervision and mentoring of one or more the technical project team(s). This includes reviewing, maintaining or creating a System Architecture and maintaining close relationships with the Project Manager and Business Development and Account Manager. You will be contributing to Agile User-Story and Task grooming, estimations and sprint planning, technical delivery and retrospective reviews both commonly with and without direct Customer involvement. You will be drawing upon and contributing to Datalytyx General and Technology specific Delivery Guides to ensure that best practices approaches are maintained and common project dangers are avoided. You will be working within the 2-week sprints to get the best work from yourself and the technical team members and be committed to completing shared multi-client sprint deliverables. You will be proactively working to know your client’s business and technical needs and be looking for potential additional scope and opportunities that can become future opportunities to make Datalytyx and our Customers successful in our shared relationship. You spot potential engagement issues or blockers early on in planning and sprint execution and help our Project Manager(s) define mitigation steps to ensure joint delivery success. You’ll pro-actively work to build up knowledge of the business, including how our commercial and production teams work. Of course to get to know your colleagues and customers well, you’ll occasionally travel between our two offices and to customer sites. Who are we looking for We are looking for someone who is keen to join the team and learn about what we do. Someone comfortable working with technical staff and customer staff and be confident gathering and representing technical requirements and our resulting deliverables. You will be someone who thrives on working as part of a team to continuously improve quality, demonstrate an eye for detail and be a completer-finisher. We are looking for someone who the technical team can rely upon, demonstrates a positive can-do attitude. You might be a technical consultant who can grow within the role on simple client projects and learn demonstrate the above attributes on a daily basis. You will have a keen eye for the technology used and shape of a client engagement. You will be able to spot potential “broken windows” early on in client technical engagements. You enjoy making a difference to the products and integrations our customers are using. You will have a solid grounding in Computer Science, either from a formal education background or through experience in your career. You will have experience of Big Data Cloud technology, cloud and project/issue tracking systems (we use Jira). What you’ll be doing • Working with DataOps.live and Snowflake to deliver amazing analytic data solutions, • Work on agile projects, looking to deliver business value fast, • Reviewing, maintaining or creating a System Architecture, • Evangelise and contribute to Snowflake, Dataops, DBT best practice, • Daily supervision and mentoring of one or more the technical project team(s), • Contribute and participate in 4-eyes code promotion reviews of GIT Merge Requests, • Identifying and tracking Tasks to manage and resolve technical debt in the solution, • Maintaining close relationships with the Project Manager and Business Development and Account Manager, • Contributing to Agile User-Story and Task backlog grooming, • Participate and lead Team estimations, • Sprint planning, • Creating project from templates and implementing 4-layer modern data architecture ELT data solutions, • Deliver CI/CD data pipelines, implementing a layered ELT data architecture, • Ingesting data from external sources such as Relational Databases, files, Kafka and other sources, • Writing data processing routines with languages such as python, • Collaborate with data source Subject Matter Experts (SME) to discover and understand the data, • Model and transform data using SQL and DBT, • Collaborate with colleagues in peer code reviews and pair programming sessions, • Creating example dashboards using visualisation/BI tools to enable customers to enhance and self-serve further visualisations, • Support and enable Data Science team(s), • Review and resolve data pipeline failures and data test failures, • Optimise and improve data pipelines, • Utilise Snowflake best practices and features to optimise credit usage and performance, • Work with Data Consumers to optimise queries and improve consumption of data Technical skills • A background in SQL and principles of data warehousing, • Snowflake design and engineering experience or certification in Snowpro Core, • Experience in data modelling and ELT, • Analytical and Structured approach to work, • A team player able to perform peer code reviews and provide constructive mentoring, • 5 years’ experience within Data & Analytics and DBT, • Desirable, • Experience of ETL design and dev, including Test-Driven development, • Deep understanding of relational as well as NoSQL data stores, methods and approaches (star and snowflake, dimensional modelling), • Experience of programming languages including Object-Oriented language (.Net. Java, C, Python), • GIT experience, • Good knowledge of DevOps / DataOps principles with working knowledge of Docker and Linux, • Hands on experience with DBT, • Expertise in Snowflake advanced concepts like setting up resource monitors, RBAC controls, virtual warehouse sizing, query performance tuning, • Expertise in deploying Snowflake features such as data sharing, • Experience with data security and data access controls and design, • Experience with AWS or Azure data storage and management technologies such as S3 and ADLS, • A track record of achievement and recognition within the IT industry as evidenced by significant promotion since leaving University, • A strong academic track record including the achievement of a good honours degree or equivalent, • Certification in Snowpro Advanced Architect or Snowpro Advanced Data Engineer

Engineering Manager Location: Remote - with monthly travel to Wilmslow HQ Salary: Competitive We are The Citation Group - a collective of businesses dedicated to supporting small and medium-sized enterprises across a range of essential services. We know that running a business means juggling a lot. Our mission is to ease these pressures by providing expertise, guidance, and solutions that enable business leaders to focus on what they do best. From HR and Health & Safety to Cybersecurity, E-Learning, and ISO compliance, we’ve got you covered. Citation has achieved strong growth through a combination of organic expansion and strategic acquisitions, continually broadening our expertise, services, and reach to create a one-stop shop that supports businesses across the UK, Canada and Australia. The Role Lead multiple engineering teams to deliver secure, reliable, high-quality products at pace. You will drive modern engineering practices, DevOps maturity and AI-enabled ways of working across both our products and software delivery processes. Working closely with Product, Design, Architects and Tech Leads, you will help shape technical direction, improve delivery effectiveness, and coach teams to build, ship and operate software successfully. We are looking for someone with strong hands-on experience using and scaling AI in engineering environments, particularly AI/agentic coding assistants, and AI-enabled product capabilities. People Leadership • Lead, coach, and support multiple cross-functional engineering teams and tech leads., • Foster a culture of ownership, psychological safety, accountability, and continuous improvement., • Run regular 1:1s, provide clear feedback and support career development and performance management., • Grow leadership capability within teams so decisions can be made effectively at the right level., • Support hiring, onboarding and retention to build diverse, high-performing teams. Technical Leadership and Engineering Excellence • TDD/BDD, Clean Code, pair, and mob programming, • Automated testing across unit, integration, end-to-end and performance levels, • Secure SDLC practices from design through deployment, • Work with architects and senior engineers to evolve robust, observable, secure and cost-effective cloud-native architectures., • Maintain a strong understanding of technologies including:, • .NET / .NET Core, Java, PHP, and related frameworks, • JavaScript/TypeScript, React and modern front-end development, • Relational and NoSQL databases AI, Automation and Innovation • Drive adoption of AI and automation within engineering workflows and product capabilities., • Identify opportunities where AI can improve quality, reduce manual effort or enable new customer value., • Lead effective adoption of AI/agentic coding assistants across coding, testing, documentation and operational workflows., • Ensure AI usage aligns with security, privacy and compliance standards., • Run lightweight experiments and spikes to validate AI use cases and measure impact., • Collaborate with internal or external AI/ML specialists and vendors to integrate AI services into products and platforms., • Support the full lifecycle of AI-enabled features from prototype through to production monitoring and operation. Delivery and Stakeholder Management • Partner with Product Managers and Product Owners to define outcomes, priorities, roadmaps and delivery plans., • Ensure teams deliver small, frequent, high-quality increments and manage dependencies proactively., • Communicate clearly with stakeholders on priorities, risks, trade-offs and delivery scope., • Contribute to cross-team planning, portfolio alignment, and architectural review activities. Process, Quality and Continuous Improvement • Continuously improve team ways of working, agile delivery practices and operational processes., • Establish clear standards for testing, release management, resilience and non-functional requirements., • Use metrics and team feedback to improve delivery flow, reliability, stability and team health., • Improve cross-team coordination around technical debt, releases, environments and operational change. About you Leadership and Management • Significant experience leading software engineering teams delivering production systems., • Experience managing multiple teams or complex product-focused engineering organisations., • Proven ability to develop engineers and tech leads, manage performance effectively and improve team health. Technical • Strong background in modern software engineering, including experience with:, • .NET / .NET Core, Java, PHP and related frameworks, • JavaScript/TypeScript, React and modern front-end technologies, • Relational and/or NoSQL databases, • Practical experience with:, • CI/CD pipelines and automated testing, • Cloud platforms such as Azure and/or AWS, • Containers and infrastructure-as-code tools including Docker, Kubernetes, Terraform or Ansible, • Monitoring, logging and performance analysis tooling AI and Automation • Practical experience using and rolling out AI/agentic coding assistants in engineering teams., • Experience designing, integrating or operating AI-enabled product features., • Ability to evaluate AI tools and approaches pragmatically across value, risk, cost and compliance considerations. Behavioural • Excellent communication skills across technical and business audiences., • Strong problem-solving and decision-making capability in complex environments., • Collaborative, low-ego approach with strong cross-functional partnership skills., • Strong ownership mindset with a focus on delivering measurable outcomes. Nice to Have • Experience in B2B SaaS and/or domains relevant to Citation including HR, Health & Safety, Certification, background screening or eLearning., • Experience working across multiple business units or product portfolios., • Experience leading distributed or remote teams., • Previous exposure to ML/AI-focused engineering leadership environments. Here’s a taste of the perks we roll out for our extraordinary team members: 25 Days of Holiday + 8 Bank Holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cozy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.

Location • Remote, but requirement to meet up once a month for in-person collaboration day, • UK based About Akixi Akixi is a fast-growing SaaS analytics company delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary We are seeking a Senior Platform Engineer with a deep understanding of AWS cloud infrastructure, Infrastructure-as-Code (IaC) tooling such as Terraform, and configuration management using Ansible. The ideal candidate will be a self-starter, passionate about Site Reliability Engineering (SRE) principles, and thrive in collaborative environments. You will play a pivotal role in automating infrastructure, improving reliability and scalability, and ensuring smooth CI/CD pipelines across multiple environments. You'll work closely with software engineering, and security teams to drive platform excellence. Key Responsibilities • Design, build, and manage scalable, secure, and resilient infrastructure on AWS using Terraform (modularized, reusable components)., • Implement configuration management solutions using Ansible, including playbook development, inventory structuring, and role-based automation., • Manage secrets securely using services such as AWS Secrets Manager or HashiCorp Vault., • Implement robust monitoring, alerting, and observability tooling (e.g., CloudWatch, Prometheus, Grafana, Datadog)., • Participate in incident response, root cause analysis, and resilience improvements., • Maintain and evolve CI/CD pipelines using tools such as GitHub Actions, Bitbucket Pipelines, or Jenkins., • Automate deployments for container-based workloads on ECS (Fargate), or Lambda, and manage supporting infrastructure., • Collaborate with development teams to optimize build/deploy cycles and reduce lead time for changes., • Ensure security best practices are embedded into infrastructure provisioning and pipeline execution., • Support compliance and auditing by implementing guardrails and controls as code (e.g., AWS Config, SCPs, IAM policy management)., • Some OOH work is required to maintain the production systems and also will be part of OOH critical ticket rota. Required Skills & Experience • 5+ years in DevOps, SRE, or Cloud Engineering roles., • Expertise in AWS core services: EC2, IAM, VPC, ECS/Fargate, CloudFormation, CloudWatch, RDS, DynamoDB, S3, Lambda., • Strong proficiency in Terraform (HCL) – including workspaces, modules, and Terraform Cloud or similar., • Ansible experience – developing roles, dynamic inventories, managing remote configurations., • Strong scripting knowledge (Bash, Python, or Go)., • Experience with container orchestration and deployment (Docker, ECS, or Kubernetes)., • Proficient with GitOps or IaC-based workflows., • Familiarity with Google SRE practices, particularly around reliability, observability, and operational excellence., • Understanding of systems reliability metrics and associated tooling Soft Skills & Behaviours • Self-driven with a bias toward action and ownership., • Excellent communicator, able to collaborate across disciplines and levels of technical understanding., • Experience working as part of a cross-functional team., • Comfortable working in agile environments (Scrum/Kanban).

SC Cleared Salesforce Developer - 6 months+ - £600-700pd Inside IR35 Remote with occasional travel to London (1-2 days per month) The Salesforce Developer builds on and extends the capabilities of the Salesforce platform. You will use the full arsenal of tools and components within Salesforce, including Flows, OmniScript, Apex and LWC. While you will report into your project leads, you can expect some level of client and project stakeholder interaction. Please note, you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role. Role & Responsibilities Salesforce Industry cloud Development and Deployment, using the Public Sector Solutions cloud solution Working, promoting and ensuring others are working in accordance with the established quality plan. Implementation of Salesforce Flows to a high standard (e.g. screen flows, triggered flows, API flows) Implementation of Public Sector Solutions features and tools including OmniScript, FlexCards, Action Plans and Document Generation tooling. Implementation of custom Apex classes and LWC components where needed Driving the use of tools to improve productivity. Is concerned with maximizing performance from the point of view of exploiting benefits Consolidating, conveying and implementing the functional, technical and methodology knowledge acquired in this or other projects he or she is involved in. Ensuring the alignment of the solution with market trends in his or her area of expertise, incorporating best practices Ensures sustainability of the solution over time Supporting the delivery of balanced solutions (demand/viability). Builds, tests and documents structural elements of the solution Solves complex problems related to his/her area of expertise Acts as an expert point of contact with the client's equivalent areas Defines work standards or methodologies adapted to the solution Git version control of CI/CD deployment pipeline Jira / Confluence or equivalent workflow / online documentation Ideally qualified with the following certifications: Salesforce Certified Platform Administrator Salesforce Certified Platform Developer Salesforce Certified Platform App Builder Salesforce Accredited Professional: Public Sector Solutions This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices This temporary contract is the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance More details relating to UK Security Clearance can be found here: United Kingdom Security Vetting: clearance levels-Gov. UK List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003. TPBN1_UKTJ

InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment is looking for a Cisco Technical Success Manager based in Birmingham or other specified locations. This position involves hybrid working with two days in the office and some travel required, offering opportunities for personal a

Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn't all about tech. Lead from the front as our Facilities Manager. Apply Health & Safety policies on the ground,

A leading global professional services company in Birmingham is looking for a Solution Architect to drive AI-enhanced and cloud-centric managed services solutions.

This is an exciting opportunity for an AWS Solution Architect to join a high-performing cloud team, working on complex, enterprise-scale transformation programmes. Designing and implementing scalable, secure, and high-performing AWS cloud solutions. You’ll play a key role in designing and deliveri

Ashley Billington, Head of Talent Acquisition – Enterprise Applications (Oracle Cloud - ERP, HCM, EPM). At Version 1, we don’t just implement Oracle Cloud ERP – we transform businesses and empower careers. As a Project Manager, you won’t just manage timelines and budgets – you’ll lead st

In your role as an EY Manager you will have responsibility for designing & delivering key aspects of our technology projects within our client base. Manage a work stream within an SAP Analytics Cloud project team on a client‑facing engagement, working effectively across the full lifecycle delivery

Candidates should possess significant Scrum Master or Delivery Manager experience, along with proficiency in tools like Jira and a strong grasp of cloud platforms and CI/CD practices.

Demonstrate strong S/4HANA Service expertise with a deep understanding of SAP S/4HANA Service solutions across the full-service lifecycle, including:. SAP S4 HANA Service (SD/OTC) Associate Manager. Experience with SAP Service Cloud and SAP Field Service Management (FSM).

Global Process Owners - 14366/14367/14368.Please provide competitive rate.Need to be in the office - 2-3 days per week - Southbank/London office.All the kick off meetings for the implementation will be held in Birmingham / Dudley office.Our client is looking for x3 roles:.Contract Length: 6 months �

In your role as an EY Senior Manager you will have responsibility for designing & delivering our technology projects within our client base. SAP analytics experience (SAP BW, HANA, Datasphere or BDC).