Trabajos coffee manager en Reino Unido - Page 4

If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on!.Our Head Baristas demonstrate real passion to join our GAIL’s family and for training and.With no day being the same, you must be organised and.Through effective leadership and.We

Reporting to the Service Manager you will be in control of the installation, maintenance, service, and repairs of high-end traditional and bean-to-cup coffee machines on various customer sites within your postcode area.

Coffee Shop Manager Location: On-site | Central London (TBC) Salary: £38,000–£40,000 + tips + bonus Job Type: Full-time | Permanent Ready to run the show where great coffee, great people, and great vibes come together? We’re looking for a Coffee Shop Manager with spark - s

General Manager Elephant & Castle, London Up to £40,000 | 40 hours per week | Excellent work-life balance Are you an experienced hospitality leader ready to take ownership of something truly special? We’re looking for a hands-on General Manager to lead our unique bakery and coffee sho

We are looking for a dynamic manager who is passionate about people to run the Bar. We run bars, restaurants, coffee shops and market stalls across the UK. You would be fully responsible for the operations of the bar, ordering, stock taking, invoices and staff rotas.

A gelato and coffee shop in Covent Garden, London is seeking an experienced Store Manager.

A prominent coffee retailer in Croydon is seeking a deputy store manager to co-lead the store operations and drive customer satisfaction. You will partner with the store manager to manage business areas, monitor KPIs, and uphold operational standards.

A leading coffee chain in the United Kingdom is searching for an energetic Store Manager to drive sales and team performance.

A specialty coffee importer is seeking a Traceability & Marketing Manager in Kingston upon Thames.The role entails managing traceability programs and marketing activities, including overseeing digital content and social media strategies.Candidates should have a minimum of 5 years in marketing, a str

Key Account Manager - Coffee To Go - South West.The role is responsible for managing the company's small-sized customer relationships, developing short to medium-term relationships, providing sales growth, and ensuring customer satisfaction.This involves developing tailored sales plans and offerings

Barista - Maset, MaryleboneWe are looking for full-time baristas with experience in dedicated coffee shops. All Rounder Account Manager/Barista Trainer. United Baristas connects the coffee community.

As a Shop Manager you will take ownership of your own shop, providing great customer service and the best standards of coffee and food. Maybe you're looking to take the next step in your career journey? Perhaps you want a move into the growing world of coffee? You might already be a Shop Manager and

Account Manager - Coffee & Food Service.Location: Shoreditch, London (Hybrid).Salary: £50,000 - £70,000 Base + Bonus.Sector: Coffee / Food Service / FMCG.The Opportunity: You know coffee.This is a rare opportunity to join a premium, values-led coffee business with deep roots and massive ambitions.

Pareto is seeking an experienced Account Manager in London’s Shoreditch to manage a £12M portfolio in the coffee and food service sectors. The role requires strong relationship management and strategic development skills within the B2B coffee market.

At Caravan, we share a love of mighty fine coffee, hand crafted good food and friendly vibes. Birthday & Anniversary Treat - on your birthday and on your work anniversary, you'll receive a Caravan voucher to spend in any of our restaurants. As a Caravan Bar Manager you will be responsible for:.

We are looking for an experienced Store Manager to lead our coffee & gelato shop located in the heart of Covent Garden. Oversee daily store operations. Previous experience as a Store Manager (preferably in food & beverage).

We are looking for an energetic and visionary Store Manager to join our Costa Coffee team, responsible for delivering an exceptional customer experience, driving sales and profit, and building a high‑performing team in a dynamic retail environment.

A leading coffee company is seeking an AfH Proposition Manager in London to define and launch coffee propositions across EMENA’s Away From Home channels.

Harris + Hoole is seeking a Shop Manager in Twickenham, England. You will take ownership of your shop, ensuring high standards of coffee and customer service while leading and developing your team.

Luigi Lavazza SPA is seeking a Key Account Manager for the Coffee to Go department in the South West region of the United Kingdom.

Brew delicious coffee from our custom-built coffee bike whilst managing people who are neurodivergent and who are looking to move into supportive employment within the Miracle Brews coffee bike programme. Working within our Miracle Brews programme, our brand-new coffee bike business based in Shepher

Ozone Coffee Roasters is seeking an experienced Account Manager for their UK Wholesale team in London. The ideal candidate will have at least 2 years of experience in the specialty coffee industry, alongside excellent communication skills and a commitment to customer service. The position offers fle

You will be excited about people, sales, specialty coffee and hospitality; and committed to ensuring an exceptional and consistent end-to-end experience for our wholesale customers. At least 2 years’ experience in the specialty coffee industry as an Account Manager or similar position. Sound knowl

A leading global workwear brand in London is seeking a Coffee Manager for their Kings Cross Coffee Shop. This hands-on leadership role involves setting the standard for exceptional coffee and customer connection, managing a high-performing barista team, and overseeing daily operations. Ideal candida

Carhartt WIP Coffee Shop Kings Cross.

Assistant Management Accountant | Retail | East London 3 Days Office / 2 WFH | £33,000 - £38,000 (Depending on Experience) Study Support Incredible culture * Massive development * Dog-friendly office + onsite gym + yoga Are you early in your finance career and looking for a role where you'll actually learn, grow and be developed? This one is perfect for someone who is curious, proactive, loves getting stuck in and wants to progress in a busy, supportive finance team. As the Assistant Management Accountant, you'll be working within a shared services finance function supporting multiple well-known retail brands, gaining exposure across property accounting, internal reporting and external audit. The team are experienced, down-to-earth and genuinely invested in helping you develop. This is a role where you'll learn fast, you'll also be supported every step of the way. What You'll Be Doing Reporting into a Finance Manager - Property you will be part of a small team within the Finance functions. Supporting with internal reporting across property areas (rents, rates, service charges, utilities etc.) Preparing accruals & prepayments Completing P&L variance analysis and producing supporting schedules Assisting with budgeting and forecasting Balance sheet reconciliations Helping with external reporting including statutory accounts & audit queries Working with internal and external stakeholders (brand finance, auditors, shared service teams) What We're Looking For Someone with a great attitude, eagerness to learn and confidence to ask questions Ideally AAT qualified / Part Qualified CIMA or ACCA (but not essential) Strong with Excel and happy working with numbers day-to-day Organised, collaborative and comfortable in a fast-paced environment Experience in retail / property helpful, but not required The Culture & Perks This isn't your typical finance office. Expect: Dog-friendly workspace Onsite café (and great coffee) Gym + yoga & wellness studio onsite Wellbeing initiatives & supportive leadership Staff discount across multiple lifestyle brands Cycle to work scheme, season ticket loan, pension, healthcare + more Genuine development & career progression Super friendly, inclusive, collaborative team Study Support Why This is Great If you're at the stage where you want: More responsibility Real learning A role where your development matters To be part of a fun, supportive team BH35924

Chef Manager - Central London Salary: £42,000 per annum / 37.5 hours per week Day Time Hours: 7am to 3pm or 8am to 4pm We currently have a fantastic opportunity for an experienced Chef Manager to join our ESS teamin Central London. You will be providing outstanding service to the staff at the resort whilst guiding and motivating your team to be the best they can possibly be. Services provided are breakfast, lunch, hospitality, coffee shop and retail. Key Responsibilities include but not limited to: To prepare and oversee all preparation of food to the highest standard To produce food in a timely fashion to ensure smooth service to the customers To ensure that all appropriate ingredients are available for the menus Pride yourself on food quality and hygiene standard Overall responsibility for managing the kitchen team Provide feedback and coaching on performance To ensure that the kitchen team have completed up to date COSSH and Food Hygiene training About You You're an experienced chef who enjoys leading a team and taking responsibility for a kitchen. You'll take pride in great food, smooth operations, and creating a welcoming environment. You will have: Experience as a Head Chef, Chef Manager, or similar Relevant catering qualifications (e.g. NVQ, City & Guilds - desirable) Strong leadership, organisation, and communication skills A hands-on approach and calm attitude under pressure Passion for delivering fresh, seasonal meals Flexibility for occasional weekend support TPBN1_UKCT

At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset , refresh and have fun. We empower our people through togetherness , we give them the chance to shine and unlock their potential, and they fuel our strength and growth. Are you passionate about food ,drink and service ,want to be part of an award-winning hospitality team- and still make it home for dinner? We are looking for an Assistant Manager to join our team in London. Salary: £38,000 per annum Working Pattern: 40 hours per week, Monday - Friday Location: London, W1K 3JP Key Responsibilities: Oversee the day-to-day running of the café, deli and coffee bar Deliver a high standard of customer service, working closely with front of house teams Respond to client and customer feedback promptly, making improvements where needed Ensure standards are met across quality, service and health & safety Manage the hospitality operation, including events and pantry oversight Coordinate with the Head Chef on daily menus and food offering Support and deliver a range of events, from small fine dining to larger canapé functions Lead, manage and develop a team of 9, including the kitchen team Be hands-on on the floor, supporting the team during service while also managing systems and admin Drive team engagement, performance and a positive team culture Our Ideal Candidate: Strong experience managing and developing teams in a fast-paced environment Hands-on leader who leads from the front and is visible on the floor Confident working with high-end clients and delivering premium service Background in restaurant, café and hospitality operations, ideally with fine dining exposure Passionate and proactive, bringing fresh ideas to drive the business forward Strong customer focus, with the ability to respond to feedback and continuously improve Organised and comfortable balancing day-to-day operations with events A natural people person who can bring the team together and create a positive working environment Good understanding of systems, alongside operational excellence Solid knowledge of health & safety and service standards Positive, hands-on leader who can motivate and support a diverse team What's in it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers TPBN1_UKCT

Job Title: Account Manager Location: Farringdon Salary: £30,000 per annum + Up to £9k bonus Job type: Full time, Permanent Carbon Global is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistentlyClient Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfactionAdmin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely mannerAbout you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations.Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languagesBenefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee ShopOur Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and developmentOur Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered

A bit about us. Grind is a coffee company that lives in London. Since opening Shoreditch Grind in 2011, we've expanded across London with cafés, coffee trucks and a state-of-the-art coffee roastery. Our cafes and coffee shops are the beating heart of Grind, they are where it all began. We're a bustling hub in the heart of London's most iconic places, known for serving our specialty coffee and renowned bottomless brunches. We think coffee can be a force for good. Whether it's through creating the UK's first compostable coffee pods, our plastic-free packaging or carbon-free shipping - we're on a mission to be the world's most sustainable coffee company. In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry - in our first year, we recovered 43 million pods' worth of ocean-bound plastic. A bit about the role. This is a great opportunity for an experienced Head Chef looking to join a fast-paced restaurant group. Our Grind locations offer all-day dining and focus on using fresh seasonal produce to develop a dynamic menu. As a Head Chef, you will be responsible for the operation of the kitchen and the Back of House team. Your role will be to ensure that the service, quality and consistency of food is upheld to Grind standards at all times. We expect that you will be able to proactively recruit, train and develop your team. Furthermore, you must be able to create and maintain a safe, clean working environment for all chefs and kitchen staff. To be eligible for this position you must have experience of kitchen management and possess strong knowledge around food GPs, H&S, wage costs, stock control and training. (A combination of weekends and evening availability are a must). Role responsibilities. Quality Control: Oversee food expediting to ensure top-quality food and service are delivered to customers. Efficiency: Maintain timely food production and uphold high standards across all services and sections. Management: Food Safety & Hygiene: Uphold a safe and clean working environment according to Health and Safety regulations. Staffing: Ensure adequate staffing with qualified chefs for each kitchen section. HR Management: Maintain accurate and up-to-date staff files within the HR system. Recruitment: Proactively recruit kitchen team members following established company procedures. Scheduling: Prepare weekly rotas for the Back of House team based on business levels and budgets. Communication: Collaborate and effectively communicate with the Front of House Management team. Reporting: Report complaints, incidents, accidents, and other irregularities to the Operations team and Manager on duty. Flexibility: Adapt and adjust working patterns as needed to meet operational demands. Youll have. 12 months experience within a similar reputable establishment Proven management experience within a busy kitchen environment Good communication skills to enable effective dialogue with colleagues and customers Strong time-management and organisational skills A positive attitude and leadership approach to motivate and encourage a team of aspiring chefs Ability to maintain professionalism at all times, in both conduct and appearance Strong initiative and ability to quickly problem-solve under pressure Diversity and Inclusion. Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status. If there are any adjustments you need to help you bring your best self to an interview with us please let us know. Benefits and Perks. NEST Pension: We offer a pension scheme to help you plan for your future. Stream: Take control of your finances with on-demand access to your earned wages, financial coaching, and more. Referral Bonus: Earn a bonus for bringing great talent to our team (£250 for employees, £450 for managers). Discounts online: Up to 40% off our retail line online. SpectrumLife: Access our confidential Employee Assistance Program (EAP) for personal and professional support. Crew Card: Enjoy 50% off all food and drinks, plus two free coffees a day at Grind locations. Friends & Family Discount: Share the love with discounts for your friends and family on our website and at our sites. Meals on Duty: Enjoy one staff meal on shifts over 4 hours, and two staff meals on shifts over 10 hours Social Events: Join us for team social events to connect and have fun. Enhanced Maternity and Paternity: Enjoy enhanced maternity and paternity benefits once eligible. Grind run a tronc scheme, which is managed by an independent tronc master. Tronc payments are variable and not guaranteed, this number is likely to fluctuate depending on site performance and individual eligibility. TPBN1_UKCT

Restaurant Manager Buvette is a globally recognised, French-inspired all-day concept founded by James Beard Award-winning chef Jody Williams in New Yorks West Village. The word Buvette refers to a gathering place with friends a neighbourhood gem, or an extension of home. Jody often describes Buvette as a gastroteque: a creative expression of great gastronomy made in-house, where almost everything is prepared from scratch, down to cocktail bitters and many of the small details that shape the guest experience. Buvette is not just a venue, but a guest journey that lingers long after the visit. It blends the atmosphere of an elegant old-world café with the casual, relaxed feel of a neighbourhood eatery. Interiors are carefully considered, celebrating nostalgia and the character of well-worn antique pieces, each with its own story. Buvette is dedicated to simply enjoying food at any time of day from breakfast and coffee through to lunch, evening drinks, and intimate late suppers. The menu centres around comforting, produce-led small plates, using some of the best locally sourced ingredients to support regional suppliers and independent producers. Service is designed to be efficient, warm, and highly considered, ensuring quality is never compromised.Opening in London, Buvette brings this globally recognised concept to the city, joining a family of international locations including New York, Paris, Tokyo, and Seoul. We are now building an exceptional opening team to help bring this iconic concept to life. Key Responsibilities for a Restaurant Manager As a Restaurant Manager , you will support the day-to-day running of operations and service delivery. You will help lead shifts, support the team, and ensure a consistently high standard of guest experience. As this role will run shifts in a managerial capacity. Supporting daily operations and service standards Leading shifts and coordinating floor, bar, and gastro teams Ensuring excellent guest experience and smooth service flow Supporting training, onboarding, and team development Assisting with reservations, rotas, and service planning Able to work rotating shift patterns which includes earlies and lates About You as a Restaurant Manager Minimum 2 years experience in a supervisory or senior hospitality role Strong leadership and communication skills Proven track of managing and motivating teams Guest-focused, organised, and proactive approach Ability to remain calm and professional under pressure Passion for hospitality and team development Salary & Benefits as a Restaurant Manager £42,000 £45,000 per annum (a combination of basic salary and service charge) Pension Free meals on duty Career Development Equality Statement Buvette London is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. Apply now below to be our next Restaurant Manager. TPBN1_UKCT

We are looking for a passionate Shift Manager who can help us to create exceptional dining experiences at our new Chelsea fresh pasta restaurant. We wont just be cooking and serving our customers the freshest pasta in town (although thats a big part of it!), but opening doors to one of the coolest locations in town. Picture this: well have chefs making fresh pasta in the window of the store to entice the good people of Chelsea in. Therell be the hippest Italian funk and jazz on stereo, the smell of rag in the air, fresh pasta making classes in-store, and much more. As Shift Manager , youll lead by example, overseeing operations during your shift and fostering a positive environment where our passion for authentic Italian cuisine shines through. We want to hear from candidates who ooze passion, are confident, charming & wear an easy smile with customers, and who want to be part of our exceptional new fresh pasta concept coming to Chelsea. If that sounds like you, we wanted to hear from you yesterday. So, as our Roman ancestors might have said, carpe diem. Show us your soul. Opening hours: Monday to Sunday, 11.00am to 1.00am What you'll do at Pasta Evangelists: To be in charge of the restaurant floor, ensuring everything runs like clockwork. Uphold cleanliness, food safety, and operational procedures in both front-of-house and back-of-house areas. Oversee the kitchen and dining area, making sure every dish that leaves the kitchen is a masterpiece. Be the go-to person for our amazing front and back of house staff. Proactively address challenges and make quick, effective decisions to ensure seamless service. Engage warmly with our guests, ensuring they receive exceptional service throughout their visit. Train new team members and keep the current crew sharp with ongoing training sessions. Manage the shifts and time-off requests to keep the restaurant fully staffed and ready to roll. Handle cash and reconcile transactions with precision and honesty. Be happy to help with budget planning and finding smart ways to control costs. Conduct regular Food and Health & Safety checks and jump into action if something needs fixing. Keep the vibe positive, even during busy shifts. Who you are: You've got some solid experience as a Shift Manager or in a similar role in hospitality. You know the ins and outs of running a bustling restaurant. You're a natural leader who loves motivating and guiding a team. Your positive energy is contagious! You have excellent communication and interpersonal skills. You can connect with anyone, making both staff and customers feel valued. You handle stressful situations like a pro, keeping calm and collected no matter what comes your way. You have a genuine passion for great food and hospitality, and love sharing that passion with others. You never miss a beat and take pride in delivering perfection in every task. You thrive in a collaborative environment, supporting and motivating your team to achieve common goals. Today, we are looking for shift managers, but as we grow, we want you to be our pipeline for the future and grow with us Bonus point! Any experience in coffee, wine, and pasta would be advantageous, but its your zest for life that we are looking for. If you dream in pasta shapes, you're in the right place. What we can offer: Competitive salary to attract the best talent Join a dynamic, fast-moving & diverse team Join a growing business with growing opportunities 28 days holiday (inclusive of bank holidays) Complementary staff food & drinks while on shift Who we are: HGL Pasta are the newest Franchise partner of Pasta Evangelists who will be operating Pasta Evangelists restaurants in West and Central London. We're excited about the future as we work on bold plans to grow over the next few years and that means fantastic opportunities for you to build a rewarding career with us. We're on the lookout for passionate, driven people who are ready to help shape the next chapter of our journey. About Pasta Evangelists Pasta Evangelists was born nine years ago out of a desire to become the authority in fresh pasta. Were on a mission to reimagine and elevate pasta as a category, which is worth a staggering £3.8bn yet has seen little innovation for decades. Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers our Evangelists who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it. Today, Pasta Evangelists is backed by Barilla (the worlds biggest pasta company) and is proud to be the UKs biggest pasta brand by revenues, as well as one of the UKs fastest-growing startups. As well as on our website, our recipe kits are available to purchase from major online retailers such as Ocado. Building on this success, we are now disrupting Britains pizza-centric Italian dining scene by launching our very own Pasta Evangelists restaurants, as well as our high-end Harrods Pasta Bar and our store at Manchester Airport. These are not just Italian eateries they are vibrant destinations where guests can experience the extraordinary diversity of pasta, alongside exceptional service, bold creativity, and a true passion for great food. Guests can enjoy a delicious meal and take part in our popular pasta-making classes at our restaurants in Chiswick, Richmond, Greenwich, Farringdon, Guildford, New Oxford Street and Queensway. At the same time, we continue to expand our fresh pasta takeaway concept, available on our website and through major delivery platforms such as Deliveroo, Uber Eats and Just Eat . With more than 40 kitchens now operating across the UK, including in Scotland and Wales, we are growing our footprint rapidly and bringing fresh pasta to more customers every day. Our state-of-the-art Pastificio in Acton, West London the largest in the UK enables us to produce a wide range of artisanal pasta and sauces, pushing the boundaries of whats possible in this beloved category. Looking ahead, our key focus is on opening more restaurants and creating unique spaces that celebrate pasta in all its shapes, offering something far beyond the traditional Italian experience. Given our ambitions, we are looking for exceptional professionals to lead our business through this next exciting chapter of growth. TPBN1_UKCT

Turtle Bay – Assistant Manager We’re on the lookout for a warm, hands-on, and guest-focused Assistant Manager to join our team at Turtle Bay in Hammersmith. Who We Are Turtle Bay is all about introducing you to that carefree, island way of life. A Caribbean kitchen and beach bar where the food, drinks and music flow from morning 'til night. Everyone invited. Our team can tell if you need coffee, cocktail, cold beer or plate of cutters full of flavour. And our people serve up the magic and warmth of the Caribbean every day, so that everyone feels relaxed and welcome here. We’re here to create genuine connections and put people at ease. By welcoming guests with our natural hosting skills and unpretentious atmosphere. We bring people together. Strangers become friends and the bartender knows you by name. Were lunch drifts into sundowners. What We’re All About We live by the spirit of One Love – a universal love and acceptance of all people. At Turtle Bay, we celebrate individuality, recognise differences and make it easy for people to be themselves. We take inspiration from the Caribbean culture – the music, the food, the drink, and of course those chilled out vibes. Our Rewards Great pay, Tronc, and excellent rewards Various team events and team rewards Progression with excellent training and opportunities, both professionally and personally, with our mentorship programs Enhanced family leave pay 50% discount at our restaurant for you and up to 6 friends Access to Help @ Hand app – offering remote GP services, prescriptions, mental health support and physiotherapy support for you and your family Wellbeing is a focus for us with our Mental Health First Aid training and 24-hour Employee Assistance Program Loyalty bonuses Referral bonus schemes – giving you the opportunity to earn up to £1,000 for successful referrals About the Role As an Assistant Manager at Turtle Bay, you bring positive energy, support your leaders, and help make each shift run like clockwork. You're right at the heart of the action – leading the floor, coaching team members, and creating those feel-good vibes that keep our guests coming back. You’re someone who leads by example – always friendly, calm under pressure, and focused on giving exceptional service. You’ll support the management team with everything from running great shifts and hitting business targets to training new starters and making sure every guest feels welcomed, relaxed, and looked after. This is the ideal role for someone looking to step up and grow into a future leader. We’ll give you the support and tools you need to develop your confidence, sharpen your management skills and become a key part of your restaurant’s success story. At Turtle Bay, we’re committed to creating a workplace where everyone feels respected, valued and supported. Join us in our mission to champion equality, inclusion and wellbeing, and be part of a vibrant, diverse team that genuinely loves what they do. Next Steps… Hit the apply button, upload your CV and answer a couple of quick questions. One of our friendly Talent Acquisition Team will be in touch with you soon.

THE NOMAD WAY Hospitality is at the core of what we do and who we are. Its more than just a job; its a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us. Welcome to NoMad London OVERVIEW OF ROLE The role of the Overnight Chef de Partie is to successfully run the overnight operation as part of the kitchen brigade. You will take responsibility for the late-night menu and In Room Dining service of any requests which come through throughout the evening and completed within a timely manner. It is also the responsibility to manage good stock rotation and correct storage procedures are followed to support the day operation. EXPECTATIONS The Overnight Chef de Partie is expected to: Be professional at all the times Be a positive ambassador of The NoMad throughout your professional career with us. Always adhere to company policies and procedures, including but not exclusive of; compliance policies, HR policies; employee handbook. Genuine passion and care for all things food and product; with an appetite to continue to learn about the produce and dishes we offer across all outlets. To role model The NoMad values and bringing them to life through each and every interaction MAIN DUTIES & RESPONSABILITIES The main responsibilities of the Overnight Chef de Partie are summarised below, the list is not exhaustive: Maintain up to date knowledge of the menu offerings, with excellent knowledge of allergens and alternatives where appropriate. Maintaining the kitchen space throughout the evening shift to ensure the correct setup for the kitchen breakfast team to arrive. Ensuring stock rotation of all kitchen fridges, including walk-ins, to reduce stock wastage. Supporting on prep and mise-en-place for the following days service ensuring that the highest standards are being met at all times. To maintain food safety and hygiene at all times; reporting any issues appropriately Supporting with preparing and making staff food for the upcoming days Supporting the Purchasing manager by acting as goods receiver in the morning with early stock deliveries; ensuring the right food has been received and communicating where there are any issues. Ensuring effective communication with Executive Chef and Kitchen leadership team to ensure the smooth operation 24/7 WHAT WE OFFER £750 Refer a Friend Scheme 50% Employee discount in F&B outlets Pension Scheme Complimentary family meal and quality coffee/hot drinks whilst on duty Growing team with great training and progression opportunity Straight shifts (no splits) Paid break and annual leave Good work/life balance Your birthday off (paid) after one year of service Great hotel discounts in all Hilton properties Private Health Care Guest Experience Stay Wagestream £20 Uber ride when finishing after 1am Please note whilst we wish we could respond to all applicants, only those shortlisted will be contacted. TPBN1_UKCT

Were looking for an experienced, people-loving Cafe Manager to lead a busy, feel-good café in East London. This is a hands-on role for someone who thrives on great Food, Coffee, happy teams, and regular customers who feel like locals, not numbers. Youll be the heart of the café, setting the tone, leading from the front, and making sure every day runs smoothly. What youll be doing: Running day-to-day café operations with confidence and flair Leading, training, and motivating a small, friendly team Delivering warm, genuine customer serviceevery single time Managing rotas, stock, ordering, and cash controls Keeping standards high across food, coffee, and cleanliness Bringing ideas to the table to help the café grow and improve What were looking for: Previous experience as a Café Manager or strong Assistant Manager ready to step up A passion for great food, quality coffee, and community focused hospitality Strong leadership skills with a calm, positive approach Organised, reliable, and happy to be hands-on during busy services Someone who enjoys building a team and creating a welcoming atmosphere Whats in it for you: £34,000pa + Paid overtime Daytime focused hours - 40 hours per week A supportive, independent business where your ideas matter A warm, local customer base and a café with real personality If you love hospitality, lead with energy, and want to manage a café thats all about good food, good vibes, and good peoplethis could be the one. Apply with your CV and a short note telling us why youd be a great fit. Change Hospitality are acting as an Employment Agency in this instance & due to the volume of applications we regret that only successful candidates will be contacted. We are proud to be an equal opportunities employer. Change Hospitality is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences, and we strive to ensure that every employee feels valued, respected, and supported. We believe that a diverse workforce strengthens our organisation and enhances our ability to deliver excellence. TPBN1_UKCT

WHO ARE WE At Pan Pacific London, luxury meets excellence and we invite you to be part of it. Graceful and refined, the hotel seamlessly combines thoughtful design, innovative wellness and a range of dining and drinking experiences, all conveniently located near Liverpool Street Station in London's prestigious Square Mile. With 194 rooms and 43 suites, including the opulent Pan Pacific Suite, we redefine modern hospitality. Guests can unwind at SENSORY Spa & Wellbeing, our dedicated wellbeing floor, complete with an infinity pool, a high-performance gym and indulgent spa treatments. A sanctuary of comfort and sophistication, Pan Pacific London invites guests to experience the very best of the city and to discover its hidden gems, both old and new. ABOUT YOU We are looking for a passionate and guest-focused Ginger Lily Bar & Lounge Manager to become a valued member of our outstanding Concierge team at Pan Pacific London. You bring confidence, empathy, and professionalism to every interaction, whether with guests or colleagues. Calm under pressure and committed to excellence, you take pride in creating memorable experiences at every opportunity. If you are detail-oriented, take genuine pride in your work, and consistently put people at the heart of everything you do, we would be delighted to hear from you. JOB SUMMARY As Ginger Lily Bar & Lounge Operations Manager, you will oversee all aspects of our unique venue, ensuring the highest standards of service across our multi-faceted operationan elegant afternoon tea and coffee lounge by day, and a vibrant cocktail and champagne lounge by night. You will lead the team in delivering exceptional guest experiences, manage exclusive hires, and coordinate corporate events. Your responsibilities will include, but are not limited to: Oversee daily operations of Ginger Lily Bar and Lounge, including afternoon tea, coffee service, and evening bar Ensure seamless transformation from daytime lounge to evening cocktail and champagne venue Maintain and elevate standards of service, guest satisfaction, and cleanliness at all times Lead, motivate, and train the team through active, hands-on management Liaise with kitchen and bar teams to coordinate menu offerings, specials, and event requirements Manage bookings, exclusive hires, and corporate events, ensuring smooth execution and premium service Monitor inventory, ordering, and stock control for beverages and supplies Implement and uphold health, safety, and licensing regulations Analyse sales and service trends, proactively addressing opportunities for improvement Foster a welcoming and inclusive environment for both guests and staff YOUR BENEFITS WORKING AS A GINGER LILY BAR & LOUNGE MANAGER AT PAN PACIFIC LONDON At Pan Pacific London we take pride in our close-knit culture, commitment to development and focus on wellbeing. As part of our team, you will enjoy: Access to Mental Health First Aiders An extra day off to celebrate your birthday Cycle to Work Scheme Employee Referral Scheme Season Ticket Loan Enhanced Maternity and Paternity Policies Eye Care Voucher Scheme Social and Employee Wellness Activities Employee Assistance Programme, including 24/7 virtual GP and financial advisors Two hotel-wide social events per year, plus additional team gatherings Flexible Work Policy Complimentary dry cleaning for uniforms and work attire Reward and Recognition Programmes including Star of the Month, Manager of the Quarter, and Star of the Year Guest Experience Programme 50% Discount on Food and Beverage at Food & Beverage outlets at Pan Pacific London 30% Discount on internal spa treatments 30% Discount on Food & Beverage across Pan Pacific Hotel Group properties Friends & Family rates at Pan Pacific London and across Pan Pacific Hotels Group Complimentary meals prepared daily by our chefs Two fully paid Study Days per year (in addition to annual leave) Two fully paid Volunteer Days per year (in addition to annual leave) Career Progression, were committed to coaching and supporting your internal development within Pan Pacific Hotels Group Additional perks through YuLife Dedicated discounts with local eateries ABOUT PAN PACIFIC HOTELS GROUP Operated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global luxury brand with nearly 30 hotels and serviced suites across 22 cities in Asia Pacific, North America, and Europe, including seven new openings by 2025.Renownedfor sincere and graceful service, Pan Pacific is the trusted choice for guests seeking refined, memorable experiences. Join Our Family in the Heart of the City Pan Pacific London, a Forbes Travel Guide Five-Star property, is proudly located in the vibrant heart of the City. We are honoured to have received multiple prestigious accolades, including: ? Hotel of the Year Group (2023) | Catey Awards ? Hotel of the Year London (2022/2023) | AA Hospitality Awards ? Forbes Five-Star Rating | 2022/2023 ? Forbes Five-Star Rating | 2023/2024 ? Forbes Five-Star Rating | 2024/2025 ? Forbes Five-Star Rating | 2025/2026 ? Forbes Four-Star Rating SENSORY Wellbeing | 2023/2024 ? Forbes Four-Star Rating SENSORY Wellbeing | 2024/2025 Be part of something extraordinary, where excellence is recognised, and hospitality is redefined. Eligibility: All applicants for the role of Ginger Lily Bar & Lounge Manager must have the legal right to live and work in the UK without any restrictions. Proof of eligibility will be required at the interview stage. TPBN1_UKCT

Senior Service Engineer Commercial Coffee Machines - London Watford, Chelmsford, Luton, Croydon £44,000 - £48,000 Basic Salary + £2k London Weighting (within M25) +Van / Oyster Card + Overtime + Bonus Have you supported a field based team before? Familiar with electromechanical products? Used to working in an SLA focused, fast paced environment? Looking for a more senior position? Enjoy coffee (not essential)?Our client is looking for 2x Senior Service Engineers to join their expanding team in the South East and London. Great training opportunities and a chance to further develop your career and leadership style. Your Role as a Senior Service Engineer: You'll be a primary point of contact for a small team of service engineers, helping them with technical queries. Helping drive best practices, strong first fix-rates and carrying out some joint visits with the team. Provide 1st line support to customers when needed. You'll still be hands-on, carrying out planned service and reactive maintenance to customers coffee and drinks machines. Escalate issues, concerns and training points to your RSM when needed. Reporting to the Regional Service Manager and Service Operations Manager Monday - Friday, daytime hours + 1-in-4 weekends.Ideal Background for the Senior Service Engineer Position: You really need some previous team leadership experience working withelectromechanical systems. Ideally coffee and drinks machines but training can be provided for the right candidate. You'll have worked in fast paced environments with emphasis on SLA's and KPI's. Empathetic and customer focused. A good sense of humour. Strong communication skills. A love for coffee is advised but not essential here! Full UK drivers' licence and right to work in the UK indefinitely as no sponsorship will be provided. Willing and able to travel to customer sites in and around the South East and Central London.The Company recruiting for the Senior Service Engineer: A rapidly growing and expanding coffee and drinks service provider. Strong customer service offering: a company who take pride in their work. A casual office environment. Longer term progression opportunities.The Package for the Senior Service Engineer: £44,000 - £48,000 basic salary, depending on experience. A further £2k per year if residing within the M25. Company Van / Oyster Car & Tools. Uncapped overtime available. Flexibility of working extra weekends or working separate days on weekends. On-going training Life, medical, and dental insurance. 25 days holiday plus statsPlease apply for this job online if you are interested and feel you fit the above criteria. Dave is the main point of contact for the role. INDENG

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we’re looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. What you’ll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we’re looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

This role will cover IT administration, some office administration and ad hoc PA work. Client Details This organisation is a well-established presence in the property industry, known for its commitment to delivering high-quality services. Description Act as the first point of contact for staff with basic IT and software issues, monitoring the IT Support Inbox as required resolve or escalate as needed. • Act as systems administer for all systems company wide, including maintaining access control registers and permission matrices for auditing and compliance purposes., • Manage on-boarding and off-boarding processes: liaise with our third-party IT provider to ensure that user accounts, email addresses, and system access is set up for new starters., • Liaise with external IT support providers for technical troubleshooting or more complex issues, including reviewing monthly reporting alongside the IT Manager., • Maintain and organise shared drives and document storage via SharePoint and Office 365., • Coordinate updates, access control, and file permissions across digital systems., • Keep software licences and subscriptions up to date and tracked., • Support setup of meeting room technology (AV, Teams, screen-sharing)., • Assist with ad hoc IT projects and new tech/process rollouts., • Document basic IT procedures and update internal guides or FAQs for staff use. Office Management • Support day-to-day operations of the office to ensure a smooth, organised, and welcoming environment., • Act as a contact for the building's management team, resolving facilities-related issues as they arise., • Maintain office supplies, kitchen stock, stationery, and all other consumables., • Coordinate with third-party vendors and service providers (e.g. cleaners, coffee machine engineers, M&E contractors)., • Support with incoming/outgoing mail and deliveries., • Support with meeting room bookings and ensure presentation equipment is in working order., • Take initiative to help solve office-related issues proactively and independently., • Whilst PA support is not a core part of this position, having a positive and can-do attitude to supporting the wider team is crucial., • Provide high-level administrative and organisational support to the Senior Management Team (diary management, travel booking, and coordination of meetings)., • Schedule and coordinate board and investor meetings., • Manage confidential and time-sensitive information with discretion., • Support document execution and legal paperwork handling (e.g. NDAs, lease agreements)., • Maintain a good working relationship with key stakeholders, including our investors and capital partners., • Assist with expense reports, invoice approvals, and general finance admin support for the office function. Profile Detailed knowledge of Microsoft Office365 (particularly Outlook, Excel, PowerPoint, Teams, and SharePoint). • Ability to take ownership, solve problems independently, and thrive in an environment where no two days are the same., • Experience in a similar Office Manager, EA/PA, or multi-functional administrative role., • Excellent organisation and communication skills with a keen eye for detail., • Able to balance multiple priorities while delivering excellent service across the business., • Comfortable working independently and making decisions when needed., • Discreet and professional when handling confidential matters., • Confident dealing with senior stakeholders, contractors, and suppliers., • Comfortable supporting a team in an in-office environment, being present five days a week., • Familiarity with IT support or systems administration. Job Offer £35,000 to £40,000 *depending on the candidate) plus benefits

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we’re looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

Facilities Building Supervisor / Manager - Data Centre The Facilities Buildings Supervisor is responsible for all Data Centre buildings. This is a pivotal role within a 5* DC campus The key objective of the role is to work with the team to take ownership of the DC’s (excluding critical plant) and drive towards operational excellence. Ownership encompasses everything from the physical building fabric to the coffee machines in the occupied office space, so there is a high workload which needs careful planning and prioritising. The Building Management Team are responsible for the maintenance and enhancement of the buildings, including efficiency, quality and fabric across the site, ensuring that all buildings are maintained in compliance with industry best practice, legislation and relevant ISO standards, that they are energy efficient and serve our teams and customers perfectly. The role takes ownership of delivering building management projects aiming at continuous improvement of service quality and environment. The role will work in conjunction with Risk & Compliance to ensure compliance with all legislation across all buildings. This means working closely with our major FM providers to ensure the paperwork and tracking is always correct and available. The role is responsible for the oversight of subcontractors and the surrounding H&S within the works in scope of the team, and the correct management of all assets relating to the scope such as fire doors, water access, emergency lights etc. Effective maintenance of existing building fabric and grounds, and responsibility for the planning and delivery of fabric enhancements as a Strategic Plan • Management of the project works relating to the maintenance or enhancement of the buildings, including RAMS, permits and completion sign off. • Explore and communicate innovations in building management and DC fabric to manager • The team is responsible for the management of site compliance. Ensure compliance with Health and Safety, Environmental and Business Continuity legislation for fire safety, environmental management and business continuity practises. To maintain procedures and records to include but not limited to; risk assessing against all fire separation, detection and fighting systems, environmental and continuity process to for fuel and generator power, etc. • Ensure Business Continuity and disaster recovery plans are documented, tested, implemented and maintained with the DC Buildings Manager. Previous experience of working to and within ISO regulated processes and procedures like • ISO 9001, ISO 27001, ISO 22301, BS OHSAS 18001 H&S, ISO 50001, ISO 14001, ISO 45001. Benefits £5000 Travel Allowance 15% Bonus Non-Contributed Pension, 9% 1st year, 10% for every year follows Private Medical Insurance (You + Family) (Includes Dental and Mental Health add-ons) Death In Service Income Protection Flexi-Working For more information, please get in touch. Please note this position is urgent and the client is looking to interview and hire ASAP

At TOKii, the Floor Manager is responsible for maintaining the food and beverage operation in conjunction with the Restaurant Manager and management team. As the Floor Manager, your primary responsibility is to manage a floor team to deliver a successful and efficient service whilst upholding TOKii and The Prince Akatoki London service standards and creating an approachable yet elevated atmosphere for in-house guests, external guests and staff. You'll ensure that guests have an enjoyable experience and deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill. Key duties... Drive exceptional service standards by developing and refining systems that enhance the experience for members, guests, and staff. Lead engaging training sessions on TOKii food and drink programs through storytelling, demos, and initiatives. Collaborate across departments to ensure every guest interaction is seamless, aligned with brand expectations, and delivered with consistency. Support recruitment efforts by identifying talent needs, participating in interviews, and evaluating candidates alongside HR. Oversee onboarding and development of new team members, ensuring the floor team is confident, polished, and guest-focused. Gather and act on guest feedback in partnership with the Front Office team to continuously improve service and offerings. Train and coach staff on TOKii's and The Prince Akatoki London's core values, roles, and service standards to build a high-performing and knowledgeable team. Oversee daily operations, ensuring all assigned tasks are completed on time and to the highest standard. Create efficient staff rotas, manage labour costs, and reduce unnecessary overtime to maintain operational excellence. Uphold and enforce standards of appearance, compliance, safety, and professionalism across the team. What we are looking for as Floor Manager... Minimum of 2+ years' experience in similar capacity. Experience of Forbes or LQA standards. Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure. Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests. Must be able to demonstrate competency as outlined in the training schedule. Must be able to work flexible shifts and schedules, including weekends and holidays as needed. Ability to take direction, work in a team environment and autonomously. In return we will offer: Competitive remuneration package from £26,624 per annum (£12.80 per hour base salary plus service charge works out around £4-6K per annum based on 40 hour full time contract) Access to Perkbox with discounts from many retailers and wellness portal. Staff Experience Stay for two including free dinner at our TOKii restaurant up to £200 and breakfast included. 50% discount in our food and beverage outlets for team members with 20% off for friends and family. Discounts on accommodation within the Seibu Prince Worldwide portfolio. Hospitality e-learning modules to aid career development. Annual season travel pass (eligible after 6 months service). Take your birthday off on us! An extra holiday to celebrate on your birthday. Additional holidays with length of service up to 33 days annual leave. Hospitality Action Employee Assistance Programme including free counselling sessions. Free dry cleaning for uniform, work suits and dresses. Complimentary meal on duty. Complimentary tea and coffee. Staff vending machine with snacks and soft drinks. Annual staff awards party and regular team activities. Refer a friend to work scheme- up to £250 after they have completed a year of service. Whilst we try to get back to all candidates, if you have not heard back from us within 14 days please note that you may have been unsuccessful. TPBN1_UKCT

Customer Care Executive Full-Time; Monday- Friday Description Our client is a Reputable, family run business based in Hook, UK. They design and manufacture quality lighting solutions for the automotive industry. As they embark on a journey of growth, they are seeking a Customer Care Executive to join their team. As Customer Care Executive you will provide a world class level of customer care that cements lifelong partnerships by thinking like the customer, being an ambassador and going the extra mile Responsibilities: Act at all times in the best interests of the customer and giving genuine advice. Dealing with any incoming enquiries. Process sales orders Manage the customer care inbox Create customer case numbers Following cases through to a meaningful and mutual close in a timely manner. Ensuring account managers are informed of cases that need escalating. Send accurate order confirmations Keep customers updated on order/delivery updates Fielding all new enquiries straight to Business Development for qualifying Taking forward all orders from the Business Development Team and ensuring the customer is looked after from point of order onward Notify the appropriate Manager or Team Leader of any issues. Requirements Customer mindset Excellent phone manner - polite, friendly, confident to ask questions Be able to cope in a crisis/able to deal with issues thrown at them Be proactive and willing to jump in A team player Be able to cope with fast paced and ever growing/changing list of prioritiesBenefits Salary- £30,000-£35,000. Inclusion on company bonus scheme Access to Lifeworks perks scheme, Free lunch and snacks, Fresh coffee, 25 days holiday plus bank holidays

Job Title: Restaurant & Bar Supervisor Location: The Orangery at Tottenham Court Road Reports to: Restaurant General Manager Hours: Full-time 40hrs/week predominantly evening shifts Were looking for an experienced, energetic, and passionate Restaurant & Bar Supervisor to join the team at The Orangery , our innovative restaurant located in the heart of Tottenham Court Roads vibrant culinary scene. This is an exciting opportunity to play a key role in delivering exceptional evening service while helping to grow and develop our vibrant bar offering. As Restaurant & Bar Supervisor, you will play an important role in leading the evening service and bar operation. Youll help drive service standards, support the team on the floor, and contribute to developing a drinks offering that complements our produce-led menu. Key Responsibilities Deliver warm, attentive, and guest-focused service at all times Lead by example on the floor, ensuring consistently high service standards Handle guest feedback professionally and resolve issues quickly and positively Bar & Drinks Leadership Support and lead the evening bar operation Help develop and grow the drinks offering, including cocktails and wine Ensure quality, consistency, and presentation of all beverages Team Leadership Supervise and support front-of-house team members during service Motivate and guide the team to maintain high energy and excellent service standards Assist with training and development, particularly around drinks knowledge and guest engagement Service Operations Oversee the smooth running of evening service Ensure compliance with health, safety, and licensing regulations Complete and submit end-of-night reports including service notes, sales highlights, and operational feedback What You'll Bring Previous experience in a supervisor or senior front-of-house role within a restaurant or bar A genuine passion for hospitality and creating memorable guest experiences High energy, positivity, and strong presence on the floor Interest in wine, cocktails, and food Confidence leading a team during busy evening services Strong communication and organisational skills Flexibility to work predominantly evening and late-night shifts Why Work With Us? 33 days annual leave inclusive of bank holidays Great coffee & delicious meals on shift Access to great onsite gym CODE app membership for hospitality perks Employee Assistance programme supporting mental and physical health Training opportunities via our bespoke Learning Management System Real career progression in a growing business Cycle to Work & Referral Schemes A workplace where innovation and sustainability are part of the culture About The Good Eating Company The Orangery at Tottenham Court Road is operated by The Good Eating Company, a pioneering hospitality business that has been setting new standards in dining experiences since 1999. Founded in London around a kitchen table with a passion for exceptional food, The Good Eating Company has grown to operate over 30 successful hospitality units across the UK, Ireland, USA, and Canada. We believe that fabulous, fresh food is the secret to a happy and dedicated workforce, and this philosophy extends beyond workplace dining to all our restaurant ventures. Our commitment to sustainability is demonstrated through our officially recognised carbon-neutral status and ISO 14001 environmental standard accreditation. We use locally-sourced and seasonal produce wherever possible, believing it's better for both our taste buds and our planet. We strive to elevate the ordinary and delight our guests with dishes that have a refined twist in the recipe. From Restaurant, to Grab & Go, from starter to dessert, each dish has its own character. The Good Eating Company is both a community and a destination for inspiration, where food is the universal language that brings joy and spontaneity into the everyday. Each team member is valued and supported with competitive pay, comprehensive training and development schemes, and plenty of social activities. We're committed to creating engaging spaces that deliver relaxed and stylish dining environments, making The Orangery the heart of London's innovative dining scene. The Good Eating Company wholeheartedly supports the principle of equal opportunities in employment and opposes all forms of unlawful or unfair discrimination on the grounds of age, disability, religion or belief, colour, nationality, ethnic or national origin, race, gender, marital status or sexual orientation. TPBN1_UKCT

Position Restaurant Supervisor Department Food & Beverage Restaurant Reports To Food & Beverage Manager Contract Full-Time, Permanent - £30k per annum + monthly service charge Location Roseate House London W2 3UL Roseate House London is an intimate five-star luxury hotel offering 47 exquisitely appointed rooms and suites. Ideally located on Westbourne Terrace, to the north of Hyde Park, Londons largest royal park, the hotel combines period architecture with refined contemporary style. Our restaurant is at the heart of the guest journey, delivering an exceptional breakfast experience and an acclaimed afternoon tea service that reflects the Roseate standard of excellence. THE OPPORTUNITY We are seeking an accomplished Restaurant Supervisor to lead the day-to-day operations of our breakfast and afternoon tea service. As a Restaurant Supervisor at Roseate House London, you will set the standard for five-star dining, inspire the front-of-house team, and ensure every guest receives a seamless and memorable experience. This is an outstanding opportunity for a Restaurant Supervisor who is passionate about luxury hospitality and eager to develop within a prestigious hotel group. KEY RESPONSIBILITIES Leadership & Service Excellence Lead by example at all times, setting and maintaining impeccable five-star service standards across breakfast and afternoon tea operations Supervise and coordinate the restaurant team during service, ensuring a polished, warm, and seamless guest experience Deliver personalised hospitality that engages guests, builds lasting rapport, and encourages repeat visits Handle guest enquiries, special requests, and any concerns with professionalism, discretion, and prompt resolution Team Development & Communication Provide effective leadership, direction, and coaching to the restaurant team, fostering a culture of excellence and mutual respect Train and develop team members on wine knowledge, food and wine pairing, and upselling techniques Conduct pre-service briefings, introducing new menu items, wines, and operational updates Maintain clear and effective communication between the restaurant, bar, kitchen, and wider hotel departments, including senior management Operations & Compliance Ensure the restaurant is immaculately prepared and set prior to service and correctly closed down afterwards Oversee stock management, ordering, and inventory for the restaurant, minimising waste and maintaining par levels Adhere to and champion all company policies, including health and safety, food hygiene, and HR procedures Establish and maintain positive working relationships with all internal and external stakeholders PERSON SPECIFICATION Essential Minimum of two years experience in a supervisory or management role within a four- or five-star hotel restaurant or fine-dining environment Proven ability to lead, motivate, and develop a restaurant team to deliver exceptional service Advanced wine knowledge with a genuine interest in food and beverage pairing Exceptional guest-facing communication skills with warmth, confidence, and a natural ability to build rapport Outstanding attention to detail and a strong commitment to five-star standards Ability to multi-task and remain composed in a fast-paced luxury hospitality environment Excellent personal presentation and fluency in English Desirable Wine qualifications such as WSET Level 2 or above Barista skills and experience with speciality coffee and tea service Additional language skills to enhance the international guest experience Experience with afternoon tea service in a luxury setting WHAT WE OFFER Generous service charge distribution Complimentary meals on duty Provision and professional laundering of uniform Employee recognition and excellence awards Annual performance review with a structured personal development plan Internal transfer and promotion opportunities across the Roseate Hotels & Resorts portfolio Preferential room rates across the hotel group for you, your family, and friends Support and investment in your long-term career development HOW TO APPLY If you are a dedicated Restaurant Supervisor with a passion for luxury hospitality and the leadership skills to inspire a high-performing team, we would love to hear from you. TPBN1_UKCT