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  • Business Development Manager
    Business Development Manager
    2 days ago
    £35000–£40000 yearly
    Full-time
    London

    CR WHITECHAPEL LTD, trading as Coffee Republic, operates a busy and well-established café in the heart of Whitechapel. As part of one of the UK’s most recognised coffee brands, we are dedicated to providing exceptional coffee, fresh food, and outstanding customer service. We are now seeking an experienced and motivated Business Development Manager to lead our operations, drive business growth, and enhance the overall customer experience. The Business Development Manager will be responsible for managing all aspects of café operations while strategically developing the business to increase sales, profitability, and brand presence. The role combines hands-on operational management with proactive business development and marketing initiatives to grow revenue and build lasting customer loyalty. Key Responsibilities: Develop and implement business plans to increase sales, profitability, and customer retention. Analyse sales reports and market trends to identify new opportunities for growth. Create and manage local marketing campaigns, promotions, and events to attract customers. Build partnerships with local businesses, community groups, and delivery platforms to expand market reach. Introduce new menu ideas or service offerings in line with customer demand and Coffee Republic brand standards. Continuously seek opportunities to improve customer satisfaction and brand reputation. Set and monitor performance targets, budgets, and KPIs. Control costs through efficient stock, labour, and waste management. Prepare regular financial and operational reports for senior management. Identify underperforming areas and implement effective action plans. Lead by example, creating a positive, collaborative, and customer-focused culture. Conduct regular team meetings and training sessions to maintain high standards. Recruit, onboard, and develop new team members in line with company values. Skills and Experience Required: Proven experience as a Business Development Manager, Café Manager, or Hospitality Operations Manager. Strong leadership and team management skills with a focus on people development. Commercial awareness with experience in sales growth and profit management. Excellent communication, organisation, and problem-solving abilities. A hands-on approach and passion for delivering outstanding customer service. Proficiency in POS systems, MS Office, and financial reporting tools. Flexibility to work weekends and peak hours when required. Working Hours: 37.5 hours per week

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  • Barista & Front of house Supervisor
    Barista & Front of house Supervisor
    3 days ago
    £12.8–£13.3 hourly
    Part-time
    Canary Wharf, Tower Hamlets

    25 hours minimum and long term (more than 2 years). No students please. We are Hiring! We are Yummzy. We are a family run and established business that is passionate about our customers and purpose. Yummzy was created out of need to support a variety of customers and their needs and desires. Our delicious food and artisan coffee caters to vegan, gluten free, keto, high protein and clean eating. We’re looking for an experienced Barista / Front of House to join our team long-term. If you’re passionate about great coffee, clean eating and customer service, apply by sending your CV or experience. We also serve soft alcohol. We are building a base with returning customers and we are passionate about health, our clients and offering. What's involved? Responsibility: • Artisan coffee and speciality drinks, • Exceptional customer service & attracting new customers, • Think beyond current task, • Proactive, • Reliable and builder, • Meet KPIs below Perks: - Free drinks made in-house - 30% staff discount KPI bonus: if weekly secret shopper confirms: • Clean as you go (everything is clean),, • FIFO (old products are at front and newer ones stocked at back),, • Great customer service Inc sampling, • Sales Bonus:, • In Shop SB (monthly paid but based on weekly feedback): Turnover - Cost (Rent, staff, ingredients, service charges, professional fees, equipment lease and bills)= Profit., • 10% of shop profit distributed to staff & kitchen, • In Market SB (Monthly paid but based on events separately): Event Turnover - Event Cost (Ingredients, staff time (baking + serving) and transport cost) = Profit, • 10% of event profit distributed to market persons and kitchen We pay above London living wage but expect a very high standard of all the above in return.

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  • Assistant Manager (Shoreditch)
    Assistant Manager (Shoreditch)
    4 days ago
    £14–£15 hourly
    Full-time
    London

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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  • Assistant Manager ready to step up!
    Assistant Manager ready to step up!
    12 days ago
    £33000 yearly
    Full-time
    London

    Are you a good, hard-working manager which is fed up with working late nights & weekends, for a restaurant, hotel or coffee or sandwich shop that doesn’t care? Would you rather join a real, growing company, making a difference, where our team are appreciated, feel good about their work, great about their pay and even better about having evenings, weekends & Bank holidays off? …then check this out! This is one of those great opportunities, for the right person…but please ONLY apply, if you are a manager or a strong assistant manager with great communication skills & peronality! We are a small, independent, quality coffee, patisserie & fresh food company seeking a career-minded working manager or assistant manager who is ready for this, rewarding in all ways, role with good prospects and a starting (not up to) salary of £33k! If you're a friendly, hardworking, responsible, honest, loyal, & enthusiastic and now looking to move to a great place with great people who care, then this is the role & company for you! We: • Provide a unique, fun, friendly & personal service through a happy workplace & team!, • Are obsessed with providing delicious made to order sweet and savoury food and drinks! You will be: • A naturally friendly, enthusiastic, positive, likeable, person with high standards, a great attitude and sense of humour, which our small team will want to do their best for!, • An organised, quick learning, reliable & competent person with good experience in a buzzing, often fast paced coffee house -where everyone does everything equally!, • A proactive leader who will help the team to achieve its achievable financial goals such as sales, ATV, Labour, Stock/Wastage., • The persons responsible for the opening and closing, cashing up, the overseeing of safe & clean preparation of high-quality coffee & food with level 2 certified team., • Maintaining accurate HR records (including punctuality & absences) & EHO records, • Overseeing the onboarding, training of future ‘right fit’ employees., • Overseeing and working with the team equally on 3 rotating 8-hour shifts!, • Benefits:, • We’re real people who help and support our team, • £33k Annual Salary, • No early or late shifts. No weekends, No bank holidays (open M-F, 6:30am - 6:30 pm), • Central location (near Westminster Bridge or Waterloo Stations), • 28 paid Holidays (including 8 Bank Holidays) which increase every year!, • As much delicious food & coffee as you like…& wear what you’re comfortable in! If we sound right for you and you for us, then let us know…now!

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  • Store Manager
    Store Manager
    21 days ago
    £28000–£32000 yearly
    Full-time
    London

    📍Location: Central London (Edgware Road & Covent Garden) Job Type: Full-Time Salary: Competitive, based on experience About the Role: Coffee Island, one of Greece’s most recognised specialty coffee chains, is expanding in London. We’re looking for a dedicated and experienced Store Manager to lead operations at our store. Key Responsibilities: • Lead the day-to-day operations of the store, • Manage, train, and develop a team of baristas and team leaders, • Create and manage staff schedules and rotas, • Maintain accurate stock levels and coordinate with suppliers, • Monitor daily sales, reporting, and store KPIs, • Ensure high standards in customer service, hygiene, and compliance, • Liaise with senior management to drive operational improvements Requirements: • Minimum 2 years of management experience in retail coffee, • Strong leadership, team management, and communication skills, • Highly organised and capable of multitasking across two locations, • Proficient in POS systems, reporting, and stock control, • Hands-on, proactive, and results-driven, • Flexible and reliable, with the ability to travel between stores as needed What We Offer: 1. Competitive salary based on experience, 2. Full handover and training support, 3. A positive, fast-paced environment with strong brand identity, 4. Opportunity to grow within a recognised international franchise

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  • Barista / Sales Assistant
    Barista / Sales Assistant
    23 days ago
    £13 hourly
    Full-time
    London

    Oren Delicatessen is a neighbourhood deli rooted in freshness, flavour, and exceptional service. Alongside our curated food offering, we serve high-quality specialty coffee, and we are now looking for a Sales Assistant with solid barista experience to join our team. Attention to detail is essential, whether preparing a beautifully textured flat white, recommending our fresh deli produce, or keeping the shop looking immaculate. We are a small, quality-focused space, so every interaction counts. About the Role We’re searching for someone experienced, energetic, and genuinely passionate about hospitality. This role can involve occasional lone working, so confidence and initiative are key. Your Responsibilities • Deliver warm, attentive, and knowledgeable customer service at all times, • Prepare consistent, high-quality espresso-based drinks in a fast-paced environment, • Maintain high standards for both coffee and deli presentation, • Assist customers with product recommendations across the deli counter, • Support the smooth daily running of the shop, including cleaning, restocking, and general upkeep, • Follow all food safety and health & safety procedures, • Work collaboratively with the team and support all areas of the deli What We’re Looking For • 2+ years’ experience in specialty coffee and hospitality, • Strong understanding of espresso extraction, milk texturing, brew ratios, and latte art, • Ability to work quickly while maintaining quality and consistency, • Warm, engaging personality, • Strong attention to detail and a can-do attitude, • A genuine interest in food, coffee, and independent retail, • Reliability and the ability to work any day of the week

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  • Assistant Manager (South Ken)
    Assistant Manager (South Ken)
    1 month ago
    £14–£15 hourly
    Full-time
    South Kensington, London

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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  • Team Leader
    Team Leader
    2 months ago
    £13.8 hourly
    Full-time
    London

    Job Description: At ARRO Coffee, we are seeking an enthusiastic and experienced Team Leader. You will fully support and assist the Store Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Benefits: Competitive hourly rate: £13.80 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Key Responsibilities: • Leadership & Team Management:, • Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service, • Foster a positive and inclusive work environment by coaching, training, and supporting team members., • Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. Operational Management: • Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management, • Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times., • Monitor inventory levels, and place orders for supplies as needed., • Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: • Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. Compliance & Safety: • Ensure compliance with company policies, procedures, and health and safety regulations., • Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: • Proven experience as a Team Leader/Supervisor, in a café or hospitality environment., • Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment., • Demonstrated ability to lead and motivate a team in a fast-paced environment., • Excellent communication, interpersonal, and leadership skills., • Strong problem-solving abilities and a proactive approach to challenges., • Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness., • Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays., • Passionate about creating memorable customer experiences and fostering a positive workplace culture. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

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