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Are you an experienced Complex Care Manager ready to lead and grow a specialist, nurse-led community service? We are seeking a driven and clinically aware Branch Manager to oversee a growing Complex Care service, supporting individuals with spinal injuries, brain injuries, ventilator care needs, tracheostomies, and other high-acuity requirements within their own homes. This is a fantastic opportun... ZIPC1_UKTJ

A place to create moments that matterLocation: North West, Hybrid with travel across the region and to other Accent officesSalary: £47,720 per annumContract: Permanent, 35 hours per week, Monday–Friday 9am–5pm plus on-call rotaThousands of families rely on us for a safe, affordable home – and as the housing crisis deepens, our work matters more than ever. Our belief that everyone deserves a place to call home drives everything we do. Together, we find new ways to understand our customers, support them, and deliver positive change. If you want a career that makes a real impact, this is the place to be.About the roleAs a Housing Manager, you’ll lead a team of Housing Officers and drive operational performance, customer experience, and consistent service across your area. Around 60% of your time will be spent on-site – in the office, out on patch, alongside your team, or meeting customers and partners. This visibility helps you understand challenges, spot opportunities, and shape how your team performs.A role centred on peopleYou don’t need previous management experience. What matters is your passion for customers, ability to inspire positive behaviours, and commitment to helping others grow. You’ll support colleagues with complex cases, build confidence, and ensure customers across different tenures receive a consistent service.Collaboration at the heartYou’ll work closely with Leasehold & Homeownership Officers and specialist teams to deliver a joined-up Accent service. You’ll also be part of our national Housing Manager network, sharing best practice and contributing to continuous improvement. Externally, you’ll build relationships with local agencies, attend community meetings, and work with partners who support our customers. You’ll bring clarity on team performance and highlight where support or improvements are needed.SalaryThe spot salary is £47,720 for applicants who fully meet the requirements. If you’re still developing some skills, you may start 5–10% below the spot rate with support to progress. This role also includes an essential car user allowance.About you • Good understanding of core housing management functions, • Passion for excellent customer experience, • Ability to motivate teams and drive high performance, • Confident working with partners and agencies, • Skilled in supporting officers with complex or sensitive casework, • CIH Level 4 (or willingness to work towards it), • Full UK driving licence and access to a vehicle, • Pre-employment checks (DBS and social media screening) applyInterviewsWe want your experience to reflect who we are – a place to grow, thrive, and be you.Stage 1: A Place to ConnectIntroductory call with the hiring managerPlanned date: 8th April via TeamsStage 2: A Place to Show Your StrengthsRole-related presentation plus behavioural and scenario-based interview, with a Congruity Questionnaire completed beforehandPlanned date: 14th April at our Burnley officeA place to build a futureWe’re ambitious and want people who want to grow with us. You’ll learn new skills, shape your career, and be part of a collaborative team where your ideas matter.What you can look forward to:, • Generous time off: 28 days holiday plus bank holidays, your birthday off, and the option to buy more, • Health & wellbeing: Cash health plan, Health MOTs, online GP access, gym discounts, and a volunteering day, • Financial perks: Car leasing, salary sacrifice schemes, and discounts through our benefits platform, • Future-focused: Access to Defined Contribution and Defined Benefit pension schemes, plus life assurance, • Family-friendly: Enhanced parental leave and flexible working options, • Career development: Management training, Leadership Academy, apprenticeships, and moreThis is more than a job – it’s a place to make an impact, feel valued, and be rewarded for what you do.We believe diversity makes us stronger and are committed to creating a workplace where everyone feels respected and able to thrive. If you need reasonable adjustments at any stage, just let us know.Please note you must already have the right to live and work in the UK, as Accent does not hold a sponsorship licence.If you’re looking for a place where you can make a positive difference to society, our customers, and your own future – apply now.Recruitment Agencies: We work exclusively with partners on our PSL and do not accept unsolicited CVs or speculative approaches for this role.REF-227 409

Consensus is not just a care provider – we're a community of amazing people dedicated to inspiring and empowering people with learning disabilities, autism, and complex needs. If you're as passionate as we are about making a meaningful difference in the lives of others, then this may be the job for you as we seek a new service manager to lead our amazing team in Barrowford. We believe that great l... ZIPC1_UKTJ

Consensus is not just a care provider – we're a community of amazing people dedicated to inspiring and empowering people with learning disabilities, autism, and complex needs. If you're looking for a career where you can make a meaningful difference in the lives of others, then this may be the job for you. Role: Deputy Manager Salary: £30,908.80 - £31,532.80 per annum Service: The Woodlands, BB9 5... ZIPC1_UKTJ

Introduction Complex Care Professionals Ltd is seeking a dynamic and dedicated Registered manager with a passion for delivering high quality care. It aims to recruit an inspirational leader who will bring energy, vision and strong management experience to this vital role. Supported by the Senior Management team for strategic guidance, the Registered Manager will oversee office and care staff in all day-to-day affairs and will help develop the longer-term ambitions of this thriving business. Job purpose Purpose of the role to oversee the day-to-day delivery of high-quality dignified homecare services promoting respect, equality and the independence of our clients. The Registered Manager is directly accountable to the Director and to the Care Quality Commission. You will be working closely with the Area Manager, and Strategy and Compliance Manager The Registered manager is to: Lead Complex Care Professionals office and care staff in providing an exceptional quality of service to its clients Implement the formal business objectives developed in liaison with the Directors Play a key role in contributing to Complex Care professionals operational and strategic plans Key tasks and responsibilities Day to day care management Quality control Administration Line manager responsibilities Represent Complex Care Professionals in the public arena Meet all regulatory requirements Assist in developing the business Day to day care management Provide leadership and direction to staff, in order that they deliver a quality care service that both supports clients and ensures carers are well managed and controlled. Maintain and improve Complex Care Professionals internal operations so that processes and systems are clear, positive and efficiently carried out. Ensure that staff rota is fully maintained to ensure continuous service delivery. Oversee and participate in the provision of on call services to staff and clients. Regularly review and develop policies and procedures to reflect changes and to keep abreast of current legislation. Leading and managing staff - Interview prospective care worker candidates and coordinate inductions for new staff - Manage and coordinate training for all staff in collaboration with senior management - Manage staffing levels to ensure sufficient numbers of suitably qualified staff - Effectively manage your staff providing information, guidance and on-going supervision - Implement the Company policies in relation to absence, disciplinary and grievance matters - Ensure all emergency on-call issues are dealt with effectively including covering visits either directly or indirectly when care workers are sick or unexpectedly absent at short notice - Take an equal share of the on-call responsibilities during evenings and weekends (for additional payment Quality control Continually evaluate the quality of service provided in the office and in the homes of clients. In doing so, enhance the systems used to gauge this quality, developing key performance indicators that in turn will support Complex Care Professionals business objectives. Measure and report performance against the agreed indicators, in order to support and guide staff to continuously improve. Utilise these results to highlight successful outcomes and influence policy decisions. Administration Ensure efficient recording and reporting arrangements are in place to enable the effective management of all aspects of the business. Provide financial oversight of daily expenses and ensuring projects are within agreed budgets. Verify the care information that determines client invoices and staff payroll is accurate and timely. Provide a system of checks to minimise the possibility of financial abuse for those clients most at risk. Line management and responsibilities Identify and develop staff roles and responsibilities within the team structures to underpin the operational development. Encourage individuals and teams to find their own solutions and to take responsibility for their work. Form a cohesive unit with shared values and direction. Assess the office staff through a formal appraisal system at 6-monthly intervals. Guide their personal and professional development, organise team and office-wide training where appropriate and be responsible for staff discipline Maintain knowledge and practice of all statutory procedures. Represent Complex Care Professionals in the public arena Represent the company as required by attending meetings, conferences and networking opportunities to promote and raise awareness of services delivered by Complex Care Professionals. Establish effective relationships with key external stakeholders, including relevant professional bodies and the statutory regulators Be the professional focus for Complex Care Professionals services, in particular as regards client enquiries and visitors to the office including care workers. Uphold the highest ethical standards, observe confidentiality, exercise discretion and maintain the ethos of the company. Ensure Complex Care Professionals remains at the forefront of community care services in the area, taking responsibility for the quality and effectiveness of outgoing communications and marketing material. Meet all regulatory requirements Apply to the CQC for approval as Complex Care Professionals Official Registered Manager taking responsibility for the regulatory tasks this entails, including such matters as the protection of vulnerable adults, risk assessments and the reporting of incidents. If not already held, undertake the required qualification to act as Registered Manager within an agreed timeframe. Undertake training and development to keep up to date with the law, best practice and changes in company policy, CQC regulations and government legislation. Apply this knowledge to day-to-day management and delivery of care Ensure compliance with the CQC regulations Develop the business Act as the focal point to gather relevant information and trends from all areas of the business, starting with clients and carers and including external sources and previous experience. Play a key role through regular communication in developing and maintaining a current business plan, in conjunction with the Directors. Take responsibility for the delivery of the agreed business objectives. Ensure that the business plan and its objectives are understood, delivered and monitored the by relevant team personnel. Participate in the growth and development of the business. Work with the senior management team to achieve sales targets and deliver within budge Person specification Skills, knowledge, experience and personal qualities required Skills: You need to be Energetic, enthusiastic and highly motivated Able to work effectively under pressure while managing a wide-ranging workload Able to organise, enthuse and lead staff effectively A great communicator with excellent presentation skills Able to develop new business and manage budgets Someone with entrepreneurial attributes and good business awareness Someone with good general IT skills Knowledge: You need to have A recognised management qualification (ie NVQ5 and/or a relevant social work/nursing qualification)* or work towards in relevant set time frame Be aware and have relevant knowledge of the national policy agenda relating to community care and the regulation of care services Experience: You need to have Management experience Successful experience of assessing and developing staff Experience of working with care planning and rotas Experience of managing a customer orientated service Experience of managing budgets and financial information A full and valid driving licence and access to a vehicle is desirable Personal: You need to be A people person, with leadership qualities Able to motivate and utilise the strengths of others A creative thinker with a positive approach who is responsive to change A highly motivated self-starter A task-orientated achiever able to retain a sense of perspective influential and persuasive *Candidates who have not yet achieved these qualifications may still be considered, depending on their experience.c272c101-f45c-4783-b4a0-50ad222b87c0

Crisis Recovery Worker Lancashire Oak House Location: Oak House, 383 Padiham road, Burnley,BB12 0HU (Work from Willow house also required if staff shortage). Working Hours: 37 hours per week (shifts will equate to 37 hours per week over the year) Contract Type: Permanent Salary: £24,243 - £28,930 per annum Please note that interviews will be arranged as we go, therefore the close date is subject to change. About the service: Oak house is a mental health crisis recovery house. We offer support for those in crisis from a range of 3-7 days. We are a five bedroom facility, with 24 hour staffing. Waking night staff shifts are a mix of 9:00pm - 07:00am and 10:30pm - 08:30am. The people we support are central to everything we do. Each person who uses our services is a unique individual and they all deserve to be treated as such. As such, the responsibilities may vary from day to day. About the role: Assist people using our services to: Manage and improve their own physical and mental well-being Develop life-skills and coping tools to better manage their own mental health, through group and 1:1 interventions. Live more fulfilling lives and develop new meanings and purposes Take control over their life, through their own choices and decisions Ensure the safe running of the service: Assess resident wellbeing and welfare on an ongoing basis Keep our service compliant with legal regulations Provide a safe, respectful environment Keywork: Oversee the wellbeing of those in service and complete appropriate sessions. Concentrate on the person and their individual needs, choices and aspirations, rather than on diagnostic categories or labels Work with individuals to develop agreed, meaningful and achievable person centred plans with positive outcomes that meet the individuals aspirations Complete a range of activities during and around sessions Ensure positive risk assessments are created and implemented in line with our policies and procedures Signpost people we support to other services for additional support Maintain the health and safety of the building Support the team with the daily planning and running of our service. Manage your own workload: Plan and carry out your core areas of responsibility Complete accurate and timely computerised records via our database Liaise with external agencies - such as community mental health teams, multi-disciplinary teams and carers - building relationships and projecting a positive image of the service Effectively monitoring and managing your own wellbeing through debriefing and discussions with your manager and colleagues Keep up to date with organisational developments To Succeed in This Role, Youll Need: Abilitytocommunicateeffectivelyatalllevels Abilitytorespondcompassionatelytosensitiveandcomplexissues Abletomotivate,supportandadvocateforpeopleusingservices Able towork effectively unsupervised andas partofateam Abletokeepgoodandaccuraterecords Abilitytoplanandprioritiseworkload Goodinterpersonalandlisteningskills Abletokeepgoodandaccuraterecords Abilitytoplanandprioritiseworkload Abletodemonstrateacommitmenttoself-development&training Abletodemonstratepersonal&professionalintegrity Abilitytoworkunderpressure GoodITskills,includinginWord,theuseofdatabasesandemail AbletoworkflexiblytomeettheneedsoftheServiceandpeopleusingservices Abletoparticipateina24hour/7dayweekshiftrota,undertakeoncalldutiesandstayawayfromhomeatnight To view the full job and person specification, please click here.

An exciting opportunity has arisen for an experienced Highway Maintenance Group Manager to come and join a busy client in the Lancashire area to lead the councils operational highways maintenance functions. The successful candidate will oversee a broad portfolio including carriageway and footway repairs, drainage, structural defects, street lighting, minor structures, inspections, verge and public realm maintenance, and customer response and will hold operational ownership of the Managed Service delivery model for drainage and structural defects, and act as the Council's lead for Public Realm Agreements (PRAs) with district councils, ensuring alignment, consistency and strong partnership working. The main duties of the experienced Highway Maintenance Group Manager are: Operational Leadership You will lead all core highways maintenance activities across twelve district areas, including: Reactive and planned carriageway and footway maintenance Drainage (gulley emptying, cleansing, repair, investigation) Structural defect investigations and repair programmes Street lighting operations and the Street Lighting PFI interface Highway safety inspections and defect prioritisation Minor civils, verges, soft estate and wider public realm maintenance activities Highway furniture, barriers, signs, and associated assets Incident response, emergency works and resilience operations Public Realm & District Partnerships Act as the senior owner of Public Realm Agreements with district councils, setting standards, clarifying responsibilities, and ensuring coordinated delivery across district boundaries. Maintain strong operational and strategic relationships with district councils, ensuring public realm activities are aligned with countywide maintenance priorities and customer expectations. Oversee joint service reviews, improvements and consistency of approach across all districts. People and Performance Lead a workforce of approximately 200 staff across multiple operational, technical and professional disciplines. Drive a culture focused on performance, customer satisfaction, rightfirsttime delivery and continuous improvement. Ensure all teams are equipped with the skills, commercial awareness and capability needed to deliver modern highways services. Managed Service Ownership Provide endtoend leadership of the Managed Service model for drainage and structural defects, ensuring contract compliance, commercial discipline, and value for money. Support innovation, quality and productivity improvements through contract management and supplier engagement. Integration with Asset & Network Management Collaborate with the Asset Management team to align operational activity with lifecycle planning and investment strategies. Work closely with Network Management to coordinate works, minimise disruption, manage permitting, and uphold statutory duties under the Traffic Management Act. Stakeholder & Member Engagement Build strong relationships with elected Members, district partners, parish and town councils, community groups and the public. Provide senior leadership presence in local engagement, service briefings and Committee reports. Lead the resolution of complex customer cases and localised issues. Governance, Standards & Assurance Ensure full compliance with highways legislation including the Highways Act, NRSWA, CDM, and the Traffic Management Act. Provide expert oversight of statutory inspection regimes, departures from standards, service risk management and commercial assurance. Manage significant revenue and capital budgets, ensuring accurate forecasting and robust cost control. About You You will be an experienced highways professional with strong leadership capability and a track record of delivering maintenance services at scale. Essential Experience Extensive experience in highways maintenance, operations or asset management. Knowledge of highways legislation including Highways Act, NRSWA, and Traffic Management Act. Experience managing large multidisciplinary teams and complex operational services. Commercial and contract management experience, ideally with NECbased contracts. Experience working directly with district councils, parish councils and elected Members. Strong financial and performance management experience. Essential Skills & Attributes Strong strategic and operational judgement. Politically aware with excellent communication and influencing skills. Customerfocused with an ability to manage highprofile and sensitive issues. Collaborative, commercially astute and committed to continuous improvement. Qualifications Relevant qualification in highways, civil engineering, asset management or contract management. Evidence of continuous professional development. For a full description and further information on the role, please call Harriet Simmonds at Carrington West on (phone number removed). FOOTNOTE: If you feel that you are right for this role technically, but the rate, location, or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Drainage & Infrastructure professionals keen to make their introductions for future months or years. Our specialist team has a combined 40+ years' experience in this market. Please call Harriet at Carrington West on (phone number removed) for more information. By applying for this position you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage you wish to withdraw your consent please email

A place to create moments that matter Location: North West, Hybrid with travel across the region and to other Accent offices Salary: £47,720 per annum Contract: Permanent, 35 hours per week, Monday–Friday 9am–5pm plus on‑call rota Thousands of families rely on us for a safe, affordable home – and as the housing crisis deepens, our work matters more than ever. Our belief that everyone deserves a place to call home drives everything we do. Together, we find new ways to understand our customers, support them, and deliver positive change. If you want a career that makes a real impact, this is the place to be. About the role As a Housing Manager, you’ll lead a team of Housing Officers and drive operational performance, customer experience, and consistent service across your area. Around 60% of your time will be spent on‑site – in the office, out on patch, alongside your team, or meeting customers and partners. This visibility helps you understand challenges, spot opportunities, and shape how your team performs. A role centred on people You don’t need previous management experience. What matters is your passion for customers, ability to inspire positive behaviours, and commitment to helping others grow. You’ll support colleagues with complex cases, build confidence, and ensure customers across different tenures receive a consistent service. Collaboration at the heart You’ll work closely with Leasehold & Homeownership Officers and specialist teams to deliver a joined‑up Accent service. You’ll also be part of our national Housing Manager network, sharing best practice and contributing to continuous improvement. Externally, you’ll build relationships with local agencies, attend community meetings, and work with partners who support our customers. You’ll bring clarity on team performance and highlight where support or improvements are needed. Salary The spot salary is £47,720 for applicants who fully meet the requirements. If you’re still developing some skills, you may start 5–10% below the spot rate with support to progress. This role also includes an essential car user allowance. About you Good understanding of core housing management functions Passion for excellent customer experience Ability to motivate teams and drive high performance Confident working with partners and agencies Skilled in supporting officers with complex or sensitive casework CIH Level 4 (or willingness to work towards it) Full UK driving licence and access to a vehicle Pre‑employment checks (DBS and social media screening) apply Interviews We want your experience to reflect who we are – a place to grow, thrive, and be you. Stage 1: A Place to Connect Introductory call with the hiring manager Planned date: 8th April via Teams Stage 2: A Place to Show Your Strengths Role‑related presentation plus behavioural and scenario‑based interview, with a Congruity Questionnaire completed beforehand Planned date: 14th April at our Burnley office A place to build a future We’re ambitious and want people who want to grow with us. You’ll learn new skills, shape your career, and be part of a collaborative team where your ideas matter. What you can look forward to: Generous time off: 28 days holiday plus bank holidays, your birthday off, and the option to buy more Health & wellbeing: Cash health plan, Health MOTs, online GP access, gym discounts, and a volunteering day Financial perks: Car leasing, salary sacrifice schemes, and discounts through our benefits platform Future-focused: Access to Defined Contribution and Defined Benefit pension schemes, plus life assurance Family-friendly: Enhanced parental leave and flexible working options Career development: Management training, Leadership Academy, apprenticeships, and more This is more than a job – it’s a place to make an impact, feel valued, and be rewarded for what you do. We believe diversity makes us stronger and are committed to creating a workplace where everyone feels respected and able to thrive. If you need reasonable adjustments at any stage, just let us know. Please note you must already have the right to live and work in the UK, as Accent does not hold a sponsorship licence. If you’re looking for a place where you can make a positive difference to society, our customers, and your own future – apply now. Recruitment Agencies: We work exclusively with partners on our PSL and do not accept unsolicited CVs or speculative approaches for this role. REF-(Apply online only)

Building and Housing ManagerNorthampton£29,593 - 34,613 per annumPlease note this is a fixed term position up to 12 monthsA hands-on role at the heart of The PinnacleAt NCHA, were proud to provide safe, well-managed homes where people feel supported and connected. As our Building & Housing Manager,

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