Commuter club jobs in London

An opportunity has arisen for a full-time Reception Supervisor who is head and shoulders above the rest! We need someone who understands the importance of 5* customer service, professionalism, organisation and management but who is also naturally warm, friendly and a people person. You will work closely with both the Management team and the Reception team and will act as a trainer and mentor for the Reception staff so that they uniformly offer the best experience possible for our members. Above all, you will lead by example and will exemplify what a superstar Receptionist is. As Reception Supervisor, you will have a wide variety of duties that you will be expected to engage in. The role is interesting and varied and whilst there can of course be down time, on the whole it is fast paced. Amongst the usual day to day running's of reception, it will be your responsibility to create and maintain efficient Rota’s ensuring that the reception is covered at all times, keep on top of merchandising and ordering, staff training, Reception recruitment, to ensure that staff are following correct procedures at all times, to create and implement new procedures when deemed necessary, to answer member enquiries and to deal with complaints in a calm, conciliatory manner. On occasion you may be required to deputise for Duty Managers and you will support Senior Managers in opening and closing procedures of the club. Your shift pattern will include both early, late and middle shifts and will involve you working one weekend in three. You will also be responsible for safely evacuating the reception area in the event of a fire or emergency and also for training the Reception team to be able to do so in your absence. Who are we looking for? The ideal candidate must have had previous experience in a similar high end establishment and ideally within the hospitality and leisure industry. You should ideally have a minimum of 2 years of experience of leading a small team and should have excellent communication skills along with customer service levels that are second to none. An excellent telephone manner, the ability to take and pass on accurate messages and an eye for detail is a must, as is being computer literate and having the ability to multi-task in a fast paced environment. You must take pride in your appearance and be happy to conform to our uniform requirements and must also ensure that the rest of the team do the same. Having your own transport or being very local would be a big plus. Above all, we are looking for someone who enjoys their work and who has an infectious, positive, can-do attitude! Work remotely: No Job Types: Full-time, Permanent Pay: £25,000.00 per year Benefits: Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Yearly bonus Ability to commute/relocate: London N10 2QE: reliably commute or plan to relocate before starting work (preferred) Experience: Management: 2 years (required) Work Location: In person

Activ Camps Ltd is a friendly and lively company running activity camps and after school clubs for children across South London. We are passionate about providing the highest quality experience for children within our community, as well as the best possible customer care experience for their parents and carers. We are looking for a warm, engaging and highly organised individual with experience in customer service and administration to join our team. This person should have a keen eye for detail and a systematic approach to work, as well as passion for supporting children and families. Key Responsibilities To act as the main point of contact for parents and carers, and other stakeholders, on phone, email and social media platforms, demonstrating a high level of knowledge of our provision and guiding customers through the booking process To handle all bookings, cancellations and changes to bookings with efficiency To clearly and confidently communicate Activ Camps’ policies, procedure and terms of booking to parents and carers To process payments from a variety of sources, including childcare voucher schemes and credit, chasing outstanding payments in a systematic and timely manner To assist in resolving complaints in a timely and appropriate manner, liaising with colleagues to ensure that these can be fully investigated with an appropriate response communicated to the complainant To prepare a variety of registers for our camps and clubs, including medical and special education needs and disability (SEND) registers, ensuring that all necessary information is recorded and collated To communicate regularly with staff members at our camps and clubs, ensuring that administrative processes are being adequately managed on site To participate in team meetings, sharing insights and updates on customer interactions, addressing any specific trends To contact and build relationships with local schools and parent/teacher associations to help promote Activ Camps to new customers To support the general organisation and administration of Activ Camps. Personal Specifications Essential Attributes: Previous experience in customer service and administrative roles Outstanding verbal and written communication skills Excellent numerical skills Previous experience working with Google Sheets/Excel spreadsheets Proactive and resolution-focused, with the capability of working independently Desirable Attributes: Passionate about children and/or sports and outdoor activities Experience working within the childcare industry An understanding of differing Special Educational Needs and Disabilities Knowledge of Childcare Voucher & Tax-Free Childcare payment processes Salary: £26,000 per annum Contract: Full Time Contract Start date: Tuesday 7th May 2024 Work hours: 0930 - 1800 During the school holidays hours will vary based on the requirements of our camps and clubs Holidays: 23 days pro-rata plus all public holidays Location: Company Office in Brixton, London, with the possibility to work from home on occasion Commencement subject to: Two rounds of interview, two suitable references and a contract returned with Associated Annexes signed. Safeguarding Activ Camps Ltd is committed to safe practice in recruitment and selection that includes consideration of issues to do with child protection, safeguarding and promoting the welfare of children and young people. Engagements of work will not be authorised unless staff have completed an Enhanced DBS, references verified and checks completed in line with our Safer Recruitment Policy. Inclusion & Diversity At Activ Camps, we know that diversity makes our team stronger and more successful. The children that we work with come from all backgrounds and it is important that our team reflects the diversity of the people that we work with. We welcome applicants from all backgrounds to apply for jobs with us and bring their perspectives and experience to our team. How to apply Successful candidates will be invited to interview as soon as convenient for both parties. Please note Activ Camps Ltd is unable to reimburse interview expenses. Information correct on 18.04.2024 and subject to change thereafter. Job Types: Full-time, Permanent Pay: £26,000.00 per year Benefits: Casual dress Company pension Schedule: Holidays Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Work Location: In person Expected start date: 07/05/2024

ARTISAN is an award winning independent coffee shop located in Putney, Stamford Brook, Ealing and East Sheen. At Artisan we are obsessively passionate about coffee and pride ourselves in pulling the perfect espresso each time, with consistent attention to detail. Artisan is a coffee shop that is consistently busy and requires a FULL TIME Barista that is enthusiastic and able to work well under pressure. What we do for our baristas and why to apply now in Artisan! Dedicated Artisan Coffee School training - before going into a shop Paired on site training with a senior barista or manager including 4 shadow shifts A coffee training chat @ 6 weeks where we ask “how we can support you more?” A 4 month review with a coffee test - comprehensively testing all aspects of your skills A Home Brew Master class after you have been with us 4 months Each month the opportunity to be ‘Barista of the Month’ and earn £100 Each month there is an in depth shop coffee assessment by our Head of Coffee with one on one feedback given to the Manager and Head Bartisa and plans are made to address any issues Each week there's a senior barista meeting where every person's performance is discussed and what they need to work on is planned We offer free ACS courses when we have spaces in the school Roastery exposure - On Fridays we have a rolling shift in Curious Roo so our Baristas can see what happens there and ask questions Coffee Professional Development is where each week one person (who has been with us over 4 months) spends 2 hours in the school working on a one on one basis with an AST, developing any coffee skills they want We give Train the Trainer training, for those who have been with us over 6 months We offer a paid Senior Training Program - offering both SCA Brewing and Barista Intermediate courses to those in the program All Seniors have to undertake a 45 minute coffee presentation, which we provide all the training for beforehand Night School, which is paid, explores loads of different aspects of coffee and is on the last Wednesday of each month We run Cupping Clubs combined with each shop meeting to get us trying new coffees We sponsor and pay training time and entry for barista competitions We run around 2 latte art competitions a year for everyone to hone their skills Wednesdays we send out a coffee fun fact For those who are ready, we will sponsor and pay for their AST course and SCA qualifications with the view of them becoming a Artisan Coffee School trainer For those ready, we give comprehensive one on one teacher training before they enter the school as a trainer We ask all our managers to never let any team member send out a bad shot or coffee In return: All we ask from you is to try your best, to be the best! By chatting to our customers about coffee, never letting a bad shot go, pouring and pushing your latte art to the next level on every coffee served and keeping up with the speed of service, whilst keeping things clean and tidy as you go. Personal Attributes The suitable candidate will ideally be: - Preferably experienced in working in hospitality - Able to pick up new skills easily - Willing to work hard in a team - Fun and outgoing with a sense of humour - Fluent in English and legally able to work in the UK To Apply: Applications may be with a CV attached Contact us to find out more about the role and Artisan :) Full-time hours: 35+ per week Job Types: Full-time, Permanent Salary: £11.5 Job Types: Full-time, Permanent Salary: From £11.50 per hour Benefits: Casual dress Company events Company pension Discounted or free food Employee discount Schedule: 10 hour shift 8 hour shift Supplemental pay types: Commission pay Loyalty bonus Tips Yearly bonus Ability to commute/relocate: LONDON: reliably commute or plan to relocate before starting work (required) Experience: Barista experience: 1 year (preferred) Hospitality: 1 year (preferred) customer service: 1 year (preferred) Work Location: In person

To apply for this role you MUST have minimum one years of experience as Door Supervisor (not security officer in retail) in Bar, Club, Sport Bar or Pub in England. Must be able to commute to venue on time Have active SIA Level 2 Door Supervisor License Be available to work every Monday - Sunday including Bank Holiday. Be on time on every shift Be clean, well presentable and dressed in correct uniform (all in black) Have very good communication skills with customers • Being patient, thinking and acting in a sensible way at all times • Being responsive and physically fit to address any challenges • Having the ability to anticipate • Having full knowledge of public safety and security • Having customer service skills • Being able to stand for long working hours and in various environments • Being able to handle stressful situations and remaining calm at all time • Intervene physically when required to protect the people in the premises • Work to avoid conflicts from happening and deal with them if they do • Escort people out when required • Make sure the dress code is respected • Manage queues and crowds • Cooperate with first aiders and the police when necessary